Karen and Marenis Kansfield

Case Summary

Case ID26F-H045-REL
Agency
Tribunal
Decision Date2026-07-27
Administrative Law JudgeVMT
OutcomeDismissed
Filing Fees Refunded
Civil Penalties

Parties & Counsel

PetitionerKaren KansfieldCounselSelf-represented
RespondentDel Webb at Dove Mountain Community Association, Inc.Counsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

26F-H045-REL Decision – 1439045.pdf

(47.5 KB)

26F-H045-REL Decision – 1440566.pdf

(40.4 KB)

26F-H045-REL Decision – 1442238.pdf

(53.8 KB)

26F-H045-REL Decision – 1449659.pdf

(101.4 KB)

Briefing: Kansfield vs. Del Webb at Dove Mountain Community Association, Inc.

Executive Summary

This briefing document analyzes the administrative hearing and subsequent decision regarding the dispute between Petitioners Karen and Marenis Kansfield and the Respondent, Del Webb at Dove Mountain Community Association, Inc. (Case No. 26F-H045-REL).

The conflict originated from an incident on December 5, 2025, during a community Christmas party. The Kansfields were forcefully ordered to leave the event by a community employee, Barb Truman, on the grounds that they had not purchased tickets in their own names but were instead using tickets transferred from their neighbors, the Secotts. The Kansfields alleged that the Association violated several articles of the Covenants, Conditions, and Restrictions (CC&Rs), specifically regarding rights to common area use, due process for the suspension of rights, and the requirement for similar treatment of members.

Following a hearing on July 6, 2026, Administrative Law Judge (ALJ) Velva Moses-Thompson issued a decision on July 27, 2026, dismissing the petition. The ALJ concluded that the Association acted within its rights to enforce a non-transferable ticket policy and that the Kansfields failed to prove a violation of the CC&Rs, despite the acknowledged unprofessional conduct of the Association’s staff.


Key Themes and Analysis

1. The Validity of "Non-Transferable" Ticket Policies

A central point of contention was whether the Association had a formal rule prohibiting the transfer of event registrations.

  • Petitioner Perspective: The Kansfields argued that no written rule in the governing documents prohibited ticket transfers. They maintained that they had verbal permission from an employee, Mitch Allen, to use the Secotts' tickets.
  • Respondent Perspective: The Association argued that while perhaps not explicitly in the CC&Rs, the Social Committee had a clear understanding and practice that tickets were non-transferable.
  • ALJ Finding: The ALJ found that the Social Committee had indeed adopted a rule that tickets could not be transferred. This was corroborated by evidence that the Kansfields were instructed by their neighbor to "pretend" to be the Secotts, suggesting an awareness that a direct transfer was not permitted.
2. Common Area Access vs. Restricted Event Participation

The Kansfields alleged violations of Article II, Sections 2.1 and 2.2, which grant members non-exclusive easements to use and enjoy common areas and recreational facilities.

  • The Conflict: The Kansfields viewed their removal from the Saguaro Center as a denial of their fundamental right to access community property.
  • The Defense: The Association argued that these rights are subject to the Board’s authority to adopt rules and regulations, including limiting the number of occupants for specific events.
  • Legal Conclusion: The ALJ ruled that the Association did not violate Article II. Because the Kansfields had not purchased tickets for the sold-out event, their right to access that specific event was legally restricted by the Association's occupancy and registration rules.
3. Employee Professionalism and Association Liability

The hearing revealed significant evidence of hostile behavior by community employee Barb Truman.

  • The Incident: Witness testimony from Stacy Brown and the Kansfields established that Truman used profanity ("I don't get paid enough to put up with this s***"), shouted at the petitioners in the parking lot, and directed staff to call 911 despite no evidence of a physical threat.
  • Association Response: The Association admitted the treatment was "poor" and "regrettable" and confirmed that Truman was disciplined by her employer, Associated Asset Management.
  • Legal Distinction: The ALJ noted that while she "sympathizes with the way that the Kansfields were treated," unprofessional conduct by an employee does not automatically constitute a violation of the CC&Rs.
4. Due Process and Sanctions

The Kansfields argued under Article IV, Section 4.2, that they were entitled to notice and a hearing before their rights to the community center were suspended.

  • Analysis: The Association contended that they were not "suspending" the Kansfields' membership rights in a general sense; they were merely enforcing the rules of a specific ticketed event.
  • Legal Conclusion: The ALJ determined that Article IV gives the Board discretion to impose sanctions but does not create a duty to follow formal sanctioning procedures before requiring someone to leave an event for which they are not registered.

Important Quotes and Context

Testimony on the Incident

Stacy Brown (Witness): "The Del Webb Barb Truman… was getting very adamant… It was obvious that this was turning into something that was not comfortable… Barb got quite upset and followed them out the door… with very inappropriate comments… 'I don't make enough money to put up with your s***.'"

  • Context: This testimony supported the Kansfields' claim of hostile treatment and showed that the incident was public, occurring in front of other residents and ruining the event's atmosphere.
The "Smoking Gun" for the Defense

Jason Smith (Respondent Counsel): "Mitch said all you need to do when you check in is say you're John and Carol Secott, your impersonators."

  • Context: Smith read this from a text message (Exhibit A) sent by Carol Secott to Karen Kansfield. This quote was critical in proving that the petitioners knew they were not technically authorized to attend under their own names, undermining their claim of a "straightforward" right to access.
Petitioner Argument on Governing Documents

Karen Kansfield: "This case is about a straightforward but serious violation of our rights as homeowners… This was not a rules enforcement action. It was arbitrary and unequal denial of access."

  • Context: This highlights the petitioners' core argument: that the Association's actions were not based on established law but were an arbitrary exercise of power.
Administrative Law Judge's Reasoning

ALJ Velva Moses-Thompson: "While the ALJ sympathizes with the way that the Kansfields were treated at the 2025 Christmas party, there was no evidence presented that Del Webb’s actions violated the provisions of the CC&Rs cited in the petition."

  • Context: This quote from the final decision illustrates the legal boundary between "bad behavior" and "illegal violation of governing documents."

Summary of CC&R Allegations and Rulings

CC&R ArticleProvisionRulingReason for Dismissal
Article II (2.1, 2.2)Right to use Common AreasNo ViolationRights are subject to Board rules; the "non-transferable" ticket rule was valid.
Article III (3.2)Membership PrivilegesNo ViolationNo evidence provided that membership status was denied or altered.
Article IV (4.2)Sanction ProceduresNo ViolationThe Association has discretion, not a duty, to use these procedures for event-specific issues.
Article XII (12.4)Similar TreatmentNo ViolationPetitioners failed to prove other members were allowed to attend without tickets.

Actionable Insights

  • Formalize Event Policies: Associations should ensure that "understanding" or "practices" regarding ticket transfers are codified in written rules and clearly printed on event flyers or registration forms to avoid claims of "arbitrary" enforcement.
  • Separation of Conduct and Law: Management should be aware that while an employee's unprofessional behavior (like the use of profanity or unnecessary 911 calls) can lead to internal disciplinary action, it may not constitute a breach of the Association’s governing documents unless it specifically infringes on a defined right.
  • Documentation of Rules: The use of "impersonators" in text messages served as significant evidence of a known rule violation. Parties should be aware that informal communications (texts, emails) are discoverable and carry high evidentiary weight in administrative hearings.
  • Burden of Proof in "Similar Treatment" Claims: To succeed in a claim of unequal treatment (Article 12.4), a petitioner must provide specific evidence of "similarly situated" individuals who were treated differently. General assertions that others "likely" did the same thing are insufficient for a legal preponderance of evidence.

Study Guide: Kansfield vs. Del Webb at Dove Mountain Community Association, Inc.

This study guide provides a comprehensive overview of the administrative hearing regarding Case No. 26F-H045-REL. It analyzes the dispute between homeowners Karen and Marenis Kansfield and the Del Webb at Dove Mountain Community Association, Inc., focusing on the interpretation of governing documents, the transferability of event registrations, and the burden of proof in administrative proceedings.


I. Case Overview

Docket Number: 26F-H045-REL Administrative Law Judge (ALJ): Velva Moses-Thompson Petitioners: Karen and Marenis Kansfield Respondent: Del Webb at Dove Mountain Community Association, Inc. (Del Webb) Hearing Date: July 6, 2026 Final Decision Date: July 27, 2026

Central Conflict

The case arose from an incident on December 5, 2025, during a community Christmas party at the Saguaro Center. The Kansfields attempted to attend the sold-out event using the registration of their neighbors, the Secotts, who were unable to attend due to illness. An HOA employee, Barb Truman, forcefully ordered the Kansfields to leave the premises, leading to allegations of CC&R (Covenants, Conditions, and Restrictions) violations.


II. Key Legal Concepts and CC&R Articles

The petition filed by the Kansfields alleged violations of five specific sections of the community’s governing documents.

Table 1: Relevant CC&R Provisions
Article & SectionProvision NameSummary of Rights/Obligations
Article II, § 2.1Right of Use & AccessOwners have a non-exclusive easement of use and enjoyment in Common Areas, subject to Board rules.
Article II, § 2.2Recreational FacilitiesOwners have a non-exclusive right to use recreational facilities subject to the Declaration.
Article III, § 3.2Membership PrivilegesEvery owner is a member; rights are shared among co-owners (e.g., spouses).
Article IV, § 4.2Sanctions & ProceduresThe Board may impose sanctions for violations only after proper notice and an opportunity to be heard.
Article XII, § 12.4Similar TreatmentSimilarly situated owners and occupants must be treated similarly by the Board and members.

III. Summary of Witness Testimony

Petitioners' Witnesses
  • Carol Secott: Neighbor who offered her tickets to the Kansfields. She testified that an employee (Mitch Allen) told her there were "no tickets per se" and to just tell the center they were taking the Secotts' place.
  • Gloria Phillips: Social Committee member and registration volunteer. She testified that it was the "understanding" of the social committee that tickets could not be transferred, though she was unaware if this was a formal HOA policy.
  • Stacy Brown: Neighbor and witness to the incident. She described Barb Truman’s behavior as "hostile" and "inappropriate," quoting Truman as saying, "I don't get paid enough to put up with your s***."
  • Marenis Kansfield: Co-petitioner who described the attempt to de-escalate the situation. He testified that the incident made them feel unwelcome in their own community despite being members in good standing for eight years.
Respondent's Testimony/Defense
  • Mitch Allen: HOA employee who admitted Carol Secott called about the tickets but denied giving permission to transfer them. She testified that Barb Truman backed down and invited the Kansfields to stay once the situation was clarified, but they chose to leave.
  • Jason Smith (Counsel): Argued that the case was about "hurt feelings" rather than legal violations. He emphasized that the Board has the right to limit attendance for events and that the Kansfields were not treated differently than any other resident who lacked a valid ticket.

IV. Judicial Findings and Conclusion

The Administrative Law Judge dismissed the petition based on the following legal conclusions:

  1. Burden of Proof: The Kansfields bore the burden of proving the CC&R violations by a "preponderance of the evidence."
  2. Ticket Policy: The ALJ found that the Social Committee had adopted a rule that tickets were non-transferable. Evidence included a text message from Mrs. Secott instructing the Kansfields to "pretend" to be the Secotts, suggesting an awareness that transfers were not standard practice.
  3. No Violation of Use Rights: Because the Kansfields did not purchase their own tickets and the event was sold out, the Association did not violate their rights of access by enforcing event capacity and registration rules.
  4. Due Process (Article IV): The ALJ ruled that Article 4.2 grants the Board discretion to impose sanctions but does not require a formal hearing process for simple facility management, such as asking non-ticketed guests to leave an event.
  5. Similar Treatment: The Kansfields failed to provide evidence that any other resident was permitted to attend the party using transferred tickets.

V. Practice Quiz: Short-Answer Questions

  1. What was the specific date of the Christmas party incident?
  2. Which HOA employee was accused of using hostile language and ordering the Kansfields to leave?
  3. According to the ALJ, what did the text message instructing the Kansfields to "pretend" to be the Secotts prove?
  4. How did the Respondent's counsel characterize the nature of the Kansfields' complaint?
  5. Under which Article of the CC&Rs did the Kansfields argue they were entitled to "Similar Treatment"?
  6. Why was the motion to compel the production of documents denied prior to the hearing?
  7. Did the ALJ find that the HOA was required to hold a hearing before asking the Kansfields to leave the party? Why or why not?
  8. What was the final outcome of the Administrative Law Judge's decision?

VI. Essay Prompts for Deeper Exploration

  1. Policy vs. Governing Documents: Analyze the tension between formal CC&R articles and informal "understandings" or policies created by committees (such as the non-transferability of tickets). To what extent should homeowners be bound by rules not explicitly written in the CC&Rs?
  2. The Role of Professional Conduct in HOA Management: While the ALJ dismissed the legal claims, the record reflects an apology from management and disciplinary action against the employee involved. Discuss the distinction between "hostile treatment" and "legal violation" within the context of community association law.
  3. Burden of Proof in Administrative Hearings: Explain the "preponderance of evidence" standard used in this case. Evaluate whether the Kansfields’ evidence (witnesses and video snapshots) met this threshold for any of the five alleged violations.

VII. Glossary of Important Terms

  • Administrative Law Judge (ALJ): An official who presides over hearings and adjudicates disputes involving government agencies or statutory petitions.
  • CC&Rs (Covenants, Conditions, and Restrictions): The governing documents that establish the rules and regulations for a planned community or homeowners' association.
  • Common Area: Land or facilities within a development owned by the HOA for the use and enjoyment of all members (e.g., community centers, parks).
  • Motion to Compel: A legal request asking the court/judge to force a party to produce documentation or information.
  • Non-exclusive Easement: A right to use a property (like a community center) that is shared with others rather than held by one individual exclusively.
  • Petitioners: The parties (the Kansfields) who initiate a legal action or request for a hearing.
  • Preponderance of the Evidence: The evidentiary standard in civil cases where a fact is proven if it is shown to be "more probably true than not."
  • Respondent: The party (Del Webb) against whom a petition is filed.
  • Sanction: A penalty or disciplinary measure imposed for a violation of rules.

Tinsel, Tickets, and the Law: Lessons from the Kansfield vs. Del Webb HOA Dispute

1. Introduction: A Holiday Celebration Turned Legal Battle

On the evening of December 5, 2025, the Saguaro Center was set for a festive, sold-out Christmas party—the highlight of the holiday season for the Del Webb at Dove Mountain community. For homeowners Karen and Marenis Kansfield, however, the evening devolved into a public confrontation and a forceful order to leave the premises. What began as an attempt to use tickets transferred from ill neighbors escalated into a heated legal battle heard under the authority of the Arizona Planned Communities Act (A.R.S. § 33-1801 et seq.).

The dispute, docketed as Case No. 26F-H045-REL before the Arizona Department of Real Estate, centered on the Kansfields' claim that the Association violated their fundamental rights as homeowners. This case serves as a critical case study for the intersection of recorded governing documents and the practical, often unwritten, rules of community event management.

2. The "Impersonation" Incident: What Really Happened?

The conflict was set in motion the day before the party. Neighbors of the Kansfields, the Secotts, had fallen ill and were unable to attend. Carol Secott contacted Mitch Allen, an employee of the management firm Associated Asset Management (AAM), to inquire about a refund. When told refunds were unavailable, Secott informed Allen she would find someone to use the spots.

A vital legal distinction emerged during testimony: while the Kansfields argued they had permission to attend, Mitch Allen testified that she merely said "okay" when Secott mentioned finding replacements, rather than granting a formal transfer of the non-refundable tickets. This confusion led to a pivotal piece of evidence: a text message from Carol Secott to Karen Kansfield advising the couple to "pretend" to be the Secotts and check in as "impersonators." (Note: The ALJ’s Final Decision, Finding 14, refers to a "Ms. Basin" sending this text, which appears to be a clerical typo in the record for Mrs. Secott).

On the night of the event, the Kansfields were initially checked in by Gloria Phillips, a social committee volunteer. However, they were soon confronted by staff member Barb Truman. Noting the Kansfields were not on the official paid list, Truman ordered them to leave. The situation escalated quickly, with Truman allegedly threatening to call 911 and following the couple into the parking lot after they had already begun to exit.

3. Witness Accounts: The Hostility and the Heat

The hearing provided a stark contrast between the Association’s "rules-first" defense and the "hostile" atmosphere described by witnesses. Stacey Brown, a neighbor standing directly behind the Kansfields during the confrontation, testified to the disproportionate aggression displayed by the staff.

"The temperature went up and [Barb Truman] was getting very adamant… It was obvious that this was turning into something that was not comfortable. [Truman’s language was] very inappropriate, extremely hostile, accusatory… A choice comment she said is, 'I don't get paid enough to put up with this shit.'"

Mitch Allen’s testimony offered a different perspective, justifying the defensive posture as a reaction to "hostile residents" and the alleged "backpedaling" of the petitioners. Allen claimed the confrontation only reached a fever pitch after Marenis Kansfield allegedly challenged staff by saying, "I’d like to see anybody get us out of here."

4. The Legal Breakdown: Why the CC&Rs Mattered

The Kansfields alleged that the Association’s actions violated multiple provisions of the community’s Covenants, Conditions, and Restrictions (CC&Rs). As a legal analyst, it is essential to look at how the Administrative Law Judge (ALJ) reconciled these property rights with the Association's right to manage its facilities.

The Petitioner’s Claims vs. The Judge’s Ruling

CC&R Provision CitedPetitioner’s ArgumentThe ALJ’s Conclusion
Article II, Sections 2.1 & 2.2: Rights of UseThe Kansfields possess a non-exclusive easement to common areas and were arbitrarily denied access to the center.No Violation. The Board has the right to adopt rules limiting occupancy for events. Because the Social Committee rule made tickets non-transferable, the Kansfields lacked a valid right of access for that specific event.
Article III, Section 3.2: Privileges of MembershipAs members in good standing, the couple was denied the standard privileges afforded to all owners.No Violation. There was no evidence that the Association denied a general membership privilege, but rather enforced a specific event-based restriction.
Article IV, Section 4.2: Sanctions and NoticeThe HOA failed to provide a notice or a hearing before "suspending" the couple’s right to use the facility.No Violation. This section grants the Board discretion to impose sanctions for violations but does not apply to the immediate management of event capacity. No general "suspension" of rights occurred.
Article XII, Section 12.4: Similar TreatmentThe Kansfields were targeted for removal while other residents were allowed to stay and enjoy the facilities.No Violation. The Petitioners failed to prove that any other "similarly situated" resident (i.e., someone without a valid ticket) was allowed to remain.

5. The Verdict: Why the Petition was Dismissed

Administrative Law Judge Velva Moses-Thompson dismissed the petition, ruling that the Kansfields failed to meet the "Preponderance of Evidence" standard. The dismissal turned on several key legal findings:

  • Enforceability of Committee Rules: While the CC&Rs did not explicitly forbid ticket transfers, the ALJ found that the social committee had an established, unwritten rule against it. The "impersonation" text message was interpreted as evidence that the petitioners knew the transfer was not standard procedure.
  • Behavior vs. Breach: The ALJ explicitly noted that while she sympathized with the "hurt feelings" and "regrettable" behavior of the staff, poor conduct or a lack of courtesy by an employee does not constitute a breach of the CC&Rs.
  • The "Offer to Stay": Critically, testimony indicated that after the initial confrontation, Truman informed the Kansfields they could stay once the substitution was clarified. The fact that the couple chose to leave—though understandably, given the environment—mooted the claim that the Association had permanently or legally denied their easement under Article II.

6. Key Takeaways for Homeowners and Boards

The dismissal of Case No. 26F-H045-REL provides essential lessons for those living in and managing planned communities:

  1. Understand Transfer Policies: Even if a policy is not explicitly written in the master CC&Rs, committee-level rules for "sold out" events can be legally enforceable if applied consistently. In a community of approximately 1,200 to 1,400 homes, attendance caps are a functional necessity.
  2. The Limits of "Rights of Use": A homeowner’s easement to common areas is not absolute. Boards have the statutory and contractual authority to regulate use for safety and capacity, including requiring valid, non-transferable tickets for social functions.
  3. Professionalism vs. Legality: There is a sharp distinction between a staff member being unprofessional and a staff member violating a homeowner's property rights. Because Barb Truman was an employee of Associated Asset Management, her conduct was a matter for internal employment discipline (which the Association confirmed occurred) rather than a CC&R violation.
  4. Documentation is King: The text message advising the Kansfields to "pretend" to be their neighbors was the single most damaging piece of evidence against the petitioners. It established that they were aware they were bypassing standard protocols.

7. Conclusion: Moving Beyond the Conflict

The dismissal of the Kansfield petition concludes a painful chapter for the Del Webb at Dove Mountain community. While the Kansfields had a 30-day window to request a rehearing, the ruling underscores a difficult truth: legal "rights of use" are subject to the reasonable, administrative realities of HOA governance.

Ultimately, this case highlights the need for clear, written communication regarding event policies. While the law supported the Association's right to enforce its ticket policy, the "extremely hostile" atmosphere described by witnesses suggests that the manner of enforcement is just as vital to community health as the rules themselves. Harmony in an HOA requires both residents who respect capacity limits and staff who remember that their primary role is serving a community, not just policing a clipboard.

Case Participants

Petitioner Side

  • Karen Kansfield (Petitioner)
    Homeowner who filed the petition alleging multiple CC&R violations by the association.
  • Marenis Kansfield (Petitioner)
    Homeowner and co-petitioner who testified about the Christmas party incident.
  • Carol Secott (Witness)
    Neighbor of the Kansfields who attempted to transfer her Christmas party tickets to them.
  • John Secott (Resident)
    Husband of Carol Secott who submitted a written statement supplement regarding the ticket transfer.
  • Stacy Brown (Witness)
    Resident who witnessed the confrontation at the party and testified for the petitioners.

Respondent Side

  • Jason Smith (Respondent Counsel)
    Smith & Wamsley, PLLC
    Legal counsel representing the Del Webb at Dove Mountain Community Association, Inc.
  • Linda Corsi (Community Manager)
    Associated Asset Management
    HOA Community Manager who participated in the hearing and management meetings.
  • Barb Thurman (HOA Employee)
    Del Webb at Dove Mountain Community Association, Inc.
    Employee whose enforcement of the ticket policy at the Christmas party led to the dispute.
  • Mitch Allen (Witness / HOA Employee)
    Del Webb at Dove Mountain Community Association, Inc.
    Front desk employee who handled Carol Secott's inquiry and testified under subpoena.
  • Karen Matthews (Management Representative)
    Associated Asset Management
    AAM representative who participated intermittently via Zoom/Teams in post-incident discussions.

Neutral Parties

  • Velva Moses-Thompson (Administrative Law Judge)
    Office of Administrative Hearings
    Presided over the administrative hearing and issued the final decision.
  • Gloria Phillips (Witness / Social Committee Member)
    Del Webb at Dove Mountain Community Association, Inc.
    Social committee member and volunteer who registered the Kansfields at the party.
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate
    ADRE Commissioner to whom the decision was transmitted.

Daniel Hunter & Nicole Hunter v. Del Camino Homeowners Association,

Case Summary

Case ID26F-H068-REL
Agency
TribunalArizona Office of Administrative Hearings
Decision Date2026-07-02
Administrative Law JudgeADS
OutcomePetition Denied
Filing Fees Refunded
Civil Penalties

Parties & Counsel

PetitionerDaniel HunterCounselJoshua Austin
RespondentDel Camino Homeowners Association, Inc.CounselElizabeth Lindblom

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

26F-H068-REL Decision – 1441893.pdf

(132.9 KB)

Briefing Document: Hunter v. Del Camino Homeowners Association (No. 26F-H068-REL)

Executive Summary

The matter of Daniel and Nicole Hunter versus Del Camino Homeowners Association Incorporated (Docket No. 26F-H068-REL) concerns an architectural dispute regarding the unauthorized installation of replacement windows. In July 2025, the Hunters replaced the windows of their Scottsdale, Arizona, residence at a cost of approximately $25,000 without obtaining prior written approval from the Del Camino Homeowners Association (the Association). The Association subsequently denied an after-the-fact architectural application, citing that the "pop-out" or "outset" style of the new windows was inconsistent with the community's established "inset" aesthetic.

The Hunters argued that the Association violated its own bylaws by failing to promulgate objective, written architectural standards for windows, rendering the denial arbitrary and based on subjective personal preferences. Conversely, the Association maintained that the Covenants, Conditions, and Restrictions (CC&Rs) grant them the authority to preserve the exterior appearance and character of the neighborhood. Following a hearing on June 15, 2026, Administrative Law Judge (ALJ) Adam Stone issued a decision on July 2, 2026, denying the Hunters' petition and finding that the Association's refusal was not unreasonable.

Detailed Analysis of Key Themes

1. Procedural Oversight vs. Substantive Standards

A central conflict in the case is the tension between the homeowners' failure to follow procedures and the Association's failure to provide written guidelines.

  • The Hunters' Position: Daniel Hunter characterized the window replacement as a "maintenance project" rather than a capital improvement, citing his background in energy efficiency. His counsel argued that per Section 5.1 of the Bylaws, the Association "shall" promulgate architectural standards. Because no written standards for window frame profiles existed, the Hunters argued they were never provided a "path to approval."
  • The Association's Position: The Association relied on Article III, Section 2(a) of the CC&Rs, which prohibits any work that alters the exterior appearance of a property without prior written approval. They argued that the absence of a "product-specific window guideline" does not waive the fundamental requirement for prior authorization.
2. Architectural Consistency and "Pop-Out" Design

The primary aesthetic dispute involves the physical profile of the windows.

  • Inset vs. Outset: The Association's President, Bob Clinger, testified that all 60 homes in the community were originally constructed with inset windows flush with the stucco. The Hunters installed "Z-bar" or "retrofit" windows that sit on the exterior of the stucco, creating a two-inch "pop-out."
  • Aesthetic Character: The Association argued these windows detracted from the "Southwest aesthetic" of the neighborhood, describing them as an "East Coast style." The Association contended that allowing this installation would set a "base case" that would eventually change the neighborhood’s character.
3. Efforts at Resolution and Compromise

The record details a year-long attempt by the Hunters to find a middle ground, all of which were rejected by the Association:

  • Repainting the Home: The Hunters proposed painting the home a lighter color to reduce the contrast of the white window frames. The Association approved the paint color but stated it did not resolve the "pop-out" profile issue.
  • Painting the Trim: The Hunters offered to paint the window trim to match the house color, despite risks to their window warranty. The Association rejected this due to concerns over vinyl paint durability and future maintenance.
  • Custom Screens: The Hunters proposed custom dark sunscreens to cover both the windows and the protruding frames. The Association denied this, citing engineering concerns regarding wind resistance and lack of demonstrated industry standards for such an attachment.
4. Legal Reasonableness

The ALJ decision hinged on the definition of "reasonableness" under A.R.S. § 33-1817(3). The tribunal concluded that because the Hunters' home was the only residence in the community with that specific window style, and because the Association had previously denied similar requests from other owners, the Association acted consistently and not arbitrarily.

Timeline of Key Events

DateEvent
July 7, 2025Window installation begins; Hunters submit retroactive application after being flagged by a neighbor.
July 25, 2025Association issues formal denial of the current window style.
October 16, 2025Association expresses willingness to work toward a "mutually satisfactory resolution."
November 20, 2025Association denies the proposal to repaint the home to blend the windows.
December 11, 2025Association denies the proposal to paint the window trim.
January 13, 2026Association officially rejects all proposals; establishes date of violation.
February 27, 2026Notice of Violation and Notice of Hearing issued to the Hunters.
March 12, 2026Hunters file a petition with the Department of Real Estate.
March 24, 2026Association levies a $250.00 fine against the Hunters.
May 12, 2026Association denies the proposal to install custom dark sunscreens.
June 15, 2026Administrative hearing held before ALJ Adam Stone.
July 2, 2026ALJ Decision issued, denying the Hunters' petition.

Important Quotes

From the Petitioner (Daniel Hunter)
  • On the oversight: "It was an oversight on my part… in my mind, I'm thinking, OK, a window retrofit for purpose of energy efficiency is more of a maintenance project, not a capital project."
  • On the lack of standards: "The Hunters spent nearly a year trying to satisfy a standard that was never written, never promulgated, and never provided to them." (Framed by Counsel Joshua Austin).
  • On the aesthetic critique: "What we were told by the HOA… was that our windows… is the East Coast style that detracts from the Southwest aesthetic and feel of our neighborhood."
From the Respondent (Bob Clinger, HOA President)
  • On the guiding principle: "Flush with the wall is the dynamic principle. That's the way they were originally constructed."
  • On the impact of the installation: "The first installation of windows like that would be a base case for why eventually you're changing the character of the neighborhood by installing windows like that."
  • On written standards: "There are no written specifications for the windows in the documents… Why not just submit the application as it's requested to and find out if it's possible or not?"
From the Administrative Law Judge (Adam Stone)
  • On the burden of approval: "He [Mr. Hunter] should have known that this undertaking to change the appearance of the exterior of his home required prior approval from the Association. That unfortunately is where the fault lies in this action."
  • On the final ruling: "There was no unreasonable denial in this case, as Petitioners’ home is the only home with these windows… the Association was not in violation as asserted by Petitioners."

Actionable Insights

  • Prior Approval is Paramount: The ALJ decision underscores that homeowners in a planned community proceed at their own risk when starting exterior projects without written HOA authorization, regardless of whether they view the work as "maintenance."
  • Consistent Enforcement Validates Decisions: The Association’s ability to prove they had denied similar "pop-out" window requests to other residents was critical in defeating the claim of arbitrary or selective enforcement.
  • Need for Clearer Guidelines: While the Association won the legal challenge, the ALJ noted "there could be some room for compromise" regarding painting. The case highlights that while HOAs may rely on general CC&R authority, promulgating specific standards (as required by many bylaws) can prevent costly litigation.
  • Remedy Limitations: The Hunters are now faced with a situation where they have paid $25,000 for windows that are deemed non-conforming. The only remaining paths are a "wholesale retrofit" (removing the windows) or finding a solution that makes the windows "flush with the wall," which Bob Clinger estimated could cost an additional $10,000 in stucco work.

Study Guide: Daniel and Nicole Hunter v. Del Camino Homeowners Association

This study guide provides a comprehensive overview of the administrative hearing and subsequent decision regarding the architectural dispute between Daniel and Nicole Hunter and the Del Camino Homeowners Association. It synthesizes the legal arguments, factual background, and judicial findings from the hearing held on June 15, 2026.


Part 1: Core Case Overview and Key Concepts

Case Summary

The matter of Daniel and Nicole Hunter v. Del Camino Homeowners Association Incorporated (Docket No. 26F-H068-REL) centers on a dispute over the installation of replacement windows. The Hunters installed "pop-out" style windows without prior written approval from the HOA's Architectural Committee. The Association denied retroactive approval, leading to a legal challenge regarding whether the Association acted reasonably and in accordance with its governing documents.

Key Legal and Operational Concepts
ConceptDescription
Prior Approval RequirementA provision in the CC&Rs (Article III, Section 2(a)) stating that no improvements or alterations that change the exterior appearance of a property may be made without prior written approval.
Architectural ConsistencyThe principle of maintaining a uniform aesthetic within a community. In Del Camino, the established standard is an "inset" window appearance flush with the stucco walls.
Promulgation of StandardsThe formal act of putting guidelines into effect. A central dispute in this case was Section 5.1 of the Bylaws, which states the Architectural Committee "shall" promulgate guidelines.
Maintenance vs. Capital ProjectThe distinction between repairing existing structures and making significant upgrades. The Petitioner argued the windows were a maintenance project; the Association viewed them as a major architectural alteration.
Reasonableness StandardThe legal threshold (ARS § 33-1817(3)) used to determine if an HOA's denial was fair or arbitrary. Approval of architectural designs must not be "unreasonably withheld."
Preponderance of the EvidenceThe burden of proof in this administrative hearing, requiring the Petitioner to prove their case is "more probably true than not."

Part 2: Short-Answer Practice Questions

1. Why did Daniel Hunter initially fail to submit an architectural application before starting the window project? Daniel Hunter testified that he believed the project was a "maintenance project" focused on energy efficiency (funded out of an M&V or maintenance fund rather than a capital fund), rather than a capital improvement requiring HOA approval.

2. What was the specific aesthetic concern the Association had regarding the new windows? The Association objected to the "pop-out" or "outset" frame profile (Z-bar windows) which protruded from the exterior wall. They maintained that the community's established style consists of "inset" windows flush with the stucco.

3. What was the total cost of the Hunters' window replacement project? The project cost approximately $25,000.

4. What was the Association's response to the Hunters' proposal to paint their house a lighter color to blend the white window frames? The Association denied the request, stating that while the paint color might be acceptable, it did not remedy the "pop-out" physical profile of the windows, which remained a violation.

5. How did the Association President, Robert Clinger, justify the lack of written, product-specific window guidelines? Clinger argued that the "guiding principle" was the original state of the 60 homes when constructed (Article III, Section 2(a)). He noted that formalizing new standards in the documents would require the approval of 66% of the homeowners, which he felt was difficult to obtain.

6. What was the administrative law judge’s final ruling on the Hunters' petition? The judge denied the petition, ruling that the fault lay with the Petitioners for failing to seek prior approval for an undertaking that changed the home's exterior appearance.


Part 3: Essay Prompts for Deeper Exploration

Prompt 1: The Interpretation of "Shall" vs. Authority Discuss the conflict between the mandatory language in Bylaws Section 5.1 ("The Architectural Committee shall promulgate architectural guidelines") and the Association’s reliance on the broad architectural control language in the CC&Rs. Does the failure to promulgate specific guidelines render an HOA's architectural denial "arbitrary" or "unreasonable"? Support your answer with arguments from both the Petitioner and the Respondent.

Prompt 2: Maintenance Perceptions vs. Community Governance Analyze Daniel Hunter’s professional background and his classification of the window replacement as a maintenance project. How does a homeowner's subjective intent and "good faith" balance against the objective requirements of a planned community’s governing documents? Should the cost of the project ($25,000) influence the "reasonableness" of an HOA’s enforcement?

Prompt 3: The Feasibility of Compromise The administrative law judge suggested that "some room for compromise" might exist regarding painting or sample sections. Evaluate the three alternative solutions proposed by the Hunters (painting the house, painting the trim, and custom screens) and the Association's technical reasons for rejection (warranty issues, vinyl maintenance, and windstorm safety). Which party, if either, acted more reasonably in the pursuit of a resolution?


Part 4: Glossary of Important Terms

  • Administrative Law Judge (ALJ): The independent officer (in this case, Adam Stone) assigned to conduct the hearing and issue a decision.
  • A.R.S. § 33-1817: The Arizona Revised Statute governing the architectural committee and the reasonableness of withholding approval.
  • Bylaws: The governing documents that outline the operational rules of the Association, specifically Section 5.1 regarding the Architectural Committee.
  • CC&Rs: Covenants, Conditions, and Restrictions; the primary document establishing the architectural controls (Article III) and general provisions (Article XI) for the community.
  • Cease and Desist: A verbal or written order (referenced as a "stop work" letter in testimony) issued by the HOA to halt the installation of the windows.
  • Inset Windows: A window installation style where the frame is set back into the wall, typically requiring more stucco work but resulting in a flush appearance.
  • Nailing Flange/Fin: A component used in window installation to attach the frame to the wall studs, often used in inset installations.
  • Outset/Pop-out Windows: A retrofit window style (Z-bar) that sits on top of the exterior wall or existing frame, creating a protruding profile.
  • Retroactive Approval: Approval sought after a project has already commenced or been completed.
  • Z-bar Frame: A type of window frame used in retrofitting that creates a specific "pop-out" appearance on the exterior of the home.

The $25,000 Oversight: A Homeowner's Guide to HOA Window Wars

1. The High Cost of "Ask Forgiveness, Not Permission"

In the high-stakes world of Homeowners Associations (HOAs), the phrase "it’s better to ask for forgiveness than permission" is a $25,000 gamble that rarely pays off. For Daniel and Nicole Hunter, residents of the exclusive Del Camino community in Scottsdale, a well-intentioned home improvement project devolved into a year-long legal saga ending in administrative court.

The case of Daniel and Nicole Hunter vs. Del Camino Homeowners Association serves as a classic cautionary tale. What began as a project to replace failing windows ended in a fundamental dispute over "pop-out" versus "inset" window profiles—a technical distinction that cost the homeowners a small fortune and a stinging legal defeat.

2. The Project: Energy Efficiency vs. HOA Protocol

The Hunters had every reason to upgrade. Their home, built in 1996, featured aging windows with failed seals. More alarmingly, a window near Daniel’s office had been shot through three times, creating a safety hazard and a massive air leak.

Motivated by necessity, Daniel Hunter authorized a $25,000 total window replacement. However, he made a critical error rooted in his professional expertise. Working in commercial energy efficiency, Daniel was used to categorizing window retrofits as "maintenance" (funded by operations budgets) rather than "capital" projects. Believing he was simply maintaining his home’s envelope, he bypassed the Architectural Review Committee (ARC) and began installation without prior written approval.

The hammer dropped when a neighbor spotted HOA President Robert Clinger taking photographs of the construction, leading to an immediate "Cease and Desist" and a halt to the project.

3. The Core Dispute: Aesthetics, Standards, and "Pop-Outs"

The conflict centered on the physical profile of the new "retrofit" or "Z-bar" frames. Unlike the original windows, these frames feature a lip that sits on top of the exterior stucco, creating a "pop-out" effect. The HOA board, led by Clinger—a civil engineer—argued this was a radical departure from the community’s design.

The clash of perspectives was stark:

  • The HOA's Position: The community is designed with "inset" windows where frames are flush with the walls. Clinger argued that the community’s guiding principle is the original 1996 construction aesthetic. He admitted the board never formalized written window standards because doing so would require a 67% supermajority vote from the membership—a hurdle the board avoided by relying on subjective "aesthetic control."
  • The Hunters' Position: They argued that Bylaw Section 5.1 requires the ARC to "promulgate" (publish) specific written standards. Because no such catalog existed for windows, the Hunters claimed the HOA’s denial was arbitrary, based on unwritten rules and the personal preferences of the board.

4. The Failed Peace Treaty: Three Rejected Compromises

After receiving a formal denial on July 25, 2025, the Hunters spent months attempting to find a middle ground to save their investment. Every olive branch was systematically rejected.

Proposed SolutionHomeowner’s ReasoningHOA’s Reason for Denial
Repainting the HouseUsing a lighter color to reduce the visual contrast of the white "pop-out" frames.Does not fix the physical profile that breaks the community’s architectural consistency.
Painting the Window TrimMatching the frames to the stucco color to make the "pop-out" less noticeable.Painting vinyl frames causes delamination, voids warranties, and creates a permanent maintenance burden.
Custom Dark SunscreensOversized screens designed to completely hide the frames from street view.Not an industry-standard attachment; creates a "sail effect" that could cause wind damage.

5. The Verdict: Why the Judge Ruled for the HOA

Administrative Law Judge Adam D. Stone presided over the hearing on June 15, 2026. Applying the "Preponderance of the Evidence" standard, the judge found that the HOA acted within its authority.

The deciding "Material Fact" was a letter the Hunters sent on July 9, where they admitted to proceeding without approval, calling it a "genuine oversight." By violating Article III, Section 2(a) of the CC&Rs, which mandates prior written approval for any change to the exterior appearance, the Hunters lost their leverage.

While the judge upheld the $250 fine and denied the petition, he included a notable "silver lining" in Footnote 21 of his decision. Judge Stone suggested that there "could be some room for compromise" regarding the painting solutions, hinting that the HOA should be less concerned with future maintenance and more focused on finding a resolution.

6. Conclusion: 5 Key Takeaways for Every Homeowner

The Hunters’ loss offers essential lessons for avoiding a $25,000 headache:

  1. Maintenance vs. Modification: If a change is visible from the street, do not assume it is "maintenance." Almost any change to the "building envelope" is a modification.
  2. The "Prior Approval" Trap: Even if your HOA lacks a specific written rule (like "no Z-bar windows"), the general requirement for prior approval is enough for a board to enforce architectural consistency.
  3. Aesthetics are Enforceable: Boards often wield "unwritten rules" to avoid the political hurdle of a membership vote (like Del Camino’s 67% requirement). These subjective standards are often upheld by courts.
  4. The Paper Trail and the "Utah Warning": The Hunters' July 9th admission of oversight was the "smoking gun" in court. Furthermore, beware of "Uncle from Utah" legal advice; Daniel relied on an out-of-state relative whose legal opinions carried no weight in an Arizona HOA dispute. Always consult local experts.
  5. Compromise Early: Once a "Cease and Desist" is issued, stop work. Every dollar spent after that notice is a dollar you risk losing if the board—or a judge—rules against you.

Final Call to Action

Before you sign a contractor's agreement or cut a check, read your CC&Rs from cover to cover. Your contractor knows windows, but you are the only one responsible for knowing the rules of your community.

Case Participants

Petitioner Side

  • Daniel Hunter (Petitioner)
    Scottsdale homeowner who replaced exterior windows with pop-out style upgrades without prior written consent from the HOA.
  • Nicole Hunter (Petitioner)
    Scottsdale homeowner, member of the HOA, and spouse of petitioner Daniel Hunter.
  • Joshua Austin (Attorney for Petitioners)
    Rose Law Group
    Legal counsel who represented the petitioners Daniel and Nicole Hunter at the administrative hearing.

Respondent Side

  • Elizabeth Lindblom (Attorney for Respondent)
    Good Law
    Legal counsel who represented Del Camino Homeowners Association, Inc. at the administrative hearing.
  • Robert Christopher Clinger (Board President / Architectural Committee Member)
    Del Camino Homeowners Association, Inc.
    HOA Board President and Architectural Review Committee member who testified on behalf of the respondent regarding community aesthetic standards.

Neutral Parties

  • Adam D. Stone (Administrative Law Judge)
    Office of Administrative Hearings (OAH)
    Presided over the administrative hearing on June 15, 2026, and authored the decision on July 2, 2026.
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate (ADRE)
    Commissioner of the Arizona Department of Real Estate to whom the final decision was transmitted.

Jill Faucher v Redfield Park Unit Owners Association, Inc.

Case Summary

Case ID26F-H056-REL
Agency
TribunalState of Arizona Office of Administrative Hearings
Decision Date2026-07-02
Administrative Law JudgeJC
Outcome
Filing Fees Refunded
Civil Penalties$0.00

Parties & Counsel

PetitionerJill Patricia FaucherCounselSelf-represented
RespondentRedfield Park Unit Owners Association, Inc.CounselCHDB Law LLP

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

26F-H056-REL Decision – 1432515.pdf

(55.8 KB)

26F-H056-REL Decision – 1442122.pdf

(242.0 KB)

Briefing Document: Jill Faucher v. Redfield Park Unit Owners Association, Inc.

Executive Summary

The matter of Jill Faucher v. Redfield Park Unit Owners Association, Inc. (Case No. 26F-H056-REL) centers on a dispute regarding the classification of a failed roof drainage pipe and the subsequent responsibility for interior damage caused by water intrusion. The Petitioner, Jill Faucher, alleged that the Association violated Arizona Revised Statutes (A.R.S.) §§ 33-1212 and 33-1253, as well as several sections of the Association’s Covenants, Conditions, and Restrictions (CC&Rs).

The core of the conflict involves a leak discovered in late September 2025. While the Association eventually repaired the failed drainage pipe, it denied responsibility for the resulting interior damage to the Petitioner's unit and refused to file a claim under its master insurance policy. The Association contended the pipe was a "limited common element" serving only the Petitioner’s unit, whereas the Petitioner and her expert witness argued it was a "common element" serving a shared monolithic roof. The Administrative Law Judge (ALJ) Jenna Clark presided over the hearing on June 12, 2026, to determine whether the Association’s actions constituted a breach of statutory or governing document obligations.


Detailed Analysis of Key Themes

1. Classification of the Infrastructure: Common vs. Limited Common Element

The primary technical dispute involves whether the failed drainage pipe is a "common element" (Association responsibility) or a "limited common element" (Owner responsibility for costs).

  • Petitioner’s Position: The roof is a monolithic, shared structure with no partitions between units. Because the drainage system serves this shared structure, any failure within it affects the entire building infrastructure. The Petitioner cited CC&R Section 2.4(6), which states that items serving more than a single unit are common elements.
  • Respondent’s Position: The Association argued that while the pipe is part of the common elements, it is specifically a "limited common element" because it serves only Unit 1009 and the adjacent unit, rather than the entire 68-unit community. They maintained that under Section 7.3, the maintenance of such elements—and certainly the interior damage resulting from their failure—is the owner's burden.
2. Timeliness of Response and Mitigation

A significant portion of the testimony focused on the 15-day interval between the initial report of the leak and the final repair.

DateEvent
September 26, 2025Petitioner first notices water intrusion and alerts property management.
October 8, 2025Roofing company (Five Guys Roofing) inspects; applies temporary tar seal.
October 10, 2025Board President and Property Manager inspect unit; determine it is likely a pipe issue.
October 11, 2025Emergency plumber (Omega Plumbing) repairs the pipe; Petitioner requests immediate mold/water remediation.
October 22, 2025Association’s attorney formally denies the request for interior remediation.

The Petitioner argued that the 12-day delay in getting a contractor to the site caused a "visual stain" to evolve into significant ceiling collapse and mold growth. The Association defended the delay, citing the "inclement weather" of the rainy season and the unavailability of preferred vendors.

3. Insurance Obligations and A.R.S. § 33-1253

The dispute regarding the master insurance policy involves the Association's refusal to tender a claim.

  • The Denial: The Association issued a written denial stating the damage was caused by "ordinary wear and tear," which they classified as a non-insurable event.
  • The Deductible Factor: The Association further noted that the total cost of the pipe repair ($6,245) did not exceed the $10,000 water damage deductible.
  • Statutory Compliance: Under A.R.S. § 33-1253, an Association must provide a written decision within 10 business days of a loss report. The Association argued they met this by providing the written denial and reasons on November 7 and November 21, 2025.
4. Expert Testimony on Causation and Standards

Christopher Ackerlund, a licensed contractor and public adjuster, provided testimony regarding the physical state of the property. He confirmed the "monolithic urethane foam roof" covered multiple units without separation. He argued that the failure occurred at a connection point (Fernco fitting) within the common area space (above the interior ceiling boundary). He emphasized that the lack of prompt mitigation allowed microbial growth and exacerbated structural damage.


Important Quotes with Context

On Component Classification

"The evidence will show that the failed pipe is part of the roof drainage system serving a shared roof structure and therefore constitutes a common element under the association's governing documents… the failure occurred outside my maintenance responsibilities." — Jill Faucher, Petitioner (Context: Opening statement regarding why the Association should be liable for all damages).

On Professional Observations

"Flat roofs are so pertinent because there's no pitch so the water doesn't shed off naturally… It is a shared drainage system on a monolithic non-division roof… the damages got exacerbated by not mitigating the water damage." — Christopher Ackerlund, Expert Witness (Context: Describing the roof's function and the necessity of immediate drying).

On the Association’s Legal Defense

"The association agrees that the roof and drainage pipe are a portion of the common elements but more particularly a limited common element… the amount of the repair did not exceed the water deductible amount of $10,000. The damage… was not caused by an insurable event." — Ashley Turner, Esq., Respondent Counsel (Context: Closing argument justifying the denial of the insurance claim and interior repairs).

On Maintenance Boundaries

"Such policy will provide coverage of the common elements only to the edge of the vertical stud walls… everything within the bounds of the planes just described is the responsibility of the owner of the unit." — Sandra Palaich, Board President (Context: Quoting CC&R Section 8.2B to support the "bare walls" insurance policy argument).


Actionable Insights

For Homeowners in Similar Disputes
  • Documentation is Critical: The Petitioner’s use of time-stamped photographs (Exhibits 6.10–6.25) and a comprehensive email log (Exhibit 3.1) was essential in establishing the timeline of worsening damage.
  • Expert Corroboration: Engaging a licensed professional early to provide a written report on causation can counter an Association’s "wear and tear" or "limited common element" designations.
  • Understand the Deductible: If the cost of damage is lower than the Association's master policy deductible, the likelihood of a claim being tendered is minimal, shifting the focus to whether the Association was negligent in its maintenance duties.
For Association Boards and Management
  • Statutory Timelines: To comply with A.R.S. § 33-1253, Boards must respond in writing within 10 business days regarding insurance decisions. Failure to do so, regardless of the merits of the claim, can be a statutory violation.
  • Vendor Availability: Relying solely on "preferred vendors" during peak seasons can lead to delays that exacerbate damages. Having "vetted" secondary options may mitigate claims of negligence.
  • Clarity in CC&Rs: The distinction between "Common Elements" and "Limited Common Elements" often leads to litigation. Boards should ensure that definitions of "utility fixtures" and "pipes" serving one vs. multiple units are clearly communicated to owners before incidents occur.
Legal Jurisdictional Note

The Administrative Law Judge noted that claims for "breach of contract" or "negligence" related to the interior of the unit may fall outside the specific jurisdiction of the Administrative Tribunal and might require separate civil litigation, though the tribunal can rule on the statutory and CC&R violations themselves.

Study Guide: Faucher v. Redfield Park Unit Owners Association, Inc.

This study guide provides a comprehensive overview of the administrative hearing regarding Case No. 26F-H056-REL. It synthesizes the legal arguments, factual timelines, and governing documents involved in the dispute between Petitioner Jill Faucher and Respondent Redfield Park Unit Owners Association, Inc.


I. Key Concepts and Case Overview

The Core Dispute

The matter involves an allegation by Jill Faucher (Petitioner) that the Redfield Park Unit Owners Association (Respondent) violated Arizona Revised Statutes (A.R.S.) and the Association’s Declaration (CC&Rs). The central issue is the Association’s refusal to submit a master insurance claim for interior damage to Faucher’s unit caused by the failure of a shared roof drainage pipe.

Central Arguments
  • Petitioner’s Position: The failed drainage pipe is a "common element" because it serves a shared roof structure. The Association’s 12-to-15-day delay in responding to the leak exacerbated the damage, leading to mold and structural ceiling failure. Petitioner contends the Association is responsible for the resulting interior repairs under CC&R Section 7.1 and A.R.S. § 33-1253.
  • Respondent’s Position: The pipe is a "limited common element" serving only the Petitioner’s unit. Under the "bare walls" insurance policy and CC&R Section 7.3, the Association is responsible for the pipe repair itself but not the interior unit damage (e.g., drywall, paint). Furthermore, the repair cost was below the Association’s $10,000 water damage deductible.
Governing Legal Framework
  • A.R.S. § 33-1212: Relates to the description of condominium unit boundaries.
  • A.R.S. § 33-1253: Governs insurance requirements for condominiums and the process for reporting losses.
  • CC&R Section 2.2: Defines unit boundaries (e.g., the underside of the finished ceiling is the upper boundary).
  • CC&R Section 7.1: Outlines the Association’s responsibility for maintaining common elements and structural elements like the roof.
  • CC&R Section 7.3: Outlines the owner’s responsibility for maintaining the interior portions of the unit.

II. Short-Answer Practice Questions

1. What specific event triggered the initial water intrusion on September 26, 2025? Answer: A rain occurrence in the neighborhood caused water to leak through the ceiling of Unit 1009.

2. How long did it take for a roofing contractor to perform the first inspection after the initial notice? Answer: It took 12 days (not until October 8, 2025) for a roofer to inspect the leak.

3. What did the roofing company (Five Guys Roofing) initially do as a temporary measure? Answer: They sealed cracks on the roof with tar on October 8, 2025.

4. According to the plumber (Omega Plumbing), what was the specific cause of the leak? Answer: A crack in the drainage pipe, which required cutting the ceiling in the third-floor bathroom to access.

5. Why did the Association claim the master insurance policy did not cover the loss? Answer: They cited two main reasons: (1) the damage was caused by "ordinary wear and tear," which they argued is not an insurable event, and (2) the repair costs did not exceed the $10,000 water deductible.

6. What is the significance of the "upper horizontal boundary" defined in CC&R Section 2.2? Answer: It establishes that everything from the underside of the finished but undecorated ceiling downward is part of the Unit (owner responsibility), while everything above that plane is generally a Common Element.

7. Who is Christopher Ackerlund, and what was his role in the hearing? Answer: He is a licensed contractor (holding five licenses, including plumbing and residential construction) who acted as an expert witness for the Petitioner. He inspected the unit on October 28, 2025.

8. What was the Association’s specific defense regarding the delay in hiring a contractor? Answer: The Association argued that the rainy season made it "impossible" to find available contractors and that repairs could not be made safely while it was actively raining.


III. Essay Questions for Deeper Exploration

1. The Distinction Between Common and Limited Common Elements

Analyze the conflicting interpretations of the drainage pipe. Petitioner’s expert argues the pipe is a "common element" because it sits under a monolithic, shared roof with no dividing walls. Respondent argues it is a "limited common element" because it exclusively serves one unit. Using CC&R Section 2.4(6), discuss how the "exclusive use" of a utility fixture determines maintenance and cost responsibility.

2. Duty of Mitigation and the Timeline of Repairs

The Petitioner argues that the 15-day delay between the first report and the final repair caused the damage to progress from a "visual stain" to a collapsed ceiling with microbial growth. Evaluate the Association’s duty to act "reasonably promptly" under A.R.S. § 33-1253. Was the delay justified by weather conditions, or did it constitute a failure of the Association’s maintenance obligations under CC&R Section 7.1?

3. "Bare Walls" Policies and Interior Responsibility

Explore the implications of a "Bare Walls" insurance policy as described in the Association’s Certificate of Liability. If the Association is responsible for the "structure" but the owner is responsible for everything from the "vertical stud walls" inward, how should liability be assigned when a common element failure causes damage to an owner’s interior? Reference CC&R Section 8.2B in your response.


IV. Glossary of Important Terms

TermDefinition
A.R.S. § 33-1253Arizona statute governing condominium insurance; requires associations to provide written reasons if they decline to file a claim.
Bare Walls PolicyAn insurance arrangement where the association insures only the unfinished structure (studs, subfloor, rafters), leaving the owner responsible for drywall, flooring, and finishes.
CC&RsCovenants, Conditions, and Restrictions; the enforceable contract between the Association and unit owners.
Common ElementPortions of the condominium development managed and maintained by the Association for the benefit of all members (e.g., the roof).
DeductibleThe amount an insured party must pay out-of-pocket before an insurance provider covers a claim; in this case, $10,000 for water damage.
Fernco FittingA rubberized plumbing fitting used to connect or repair pipes; identified as the location of the repair in the Petitioner's unit.
Limited Common ElementA portion of the common elements reserved for the exclusive use of one or more, but fewer than all, units (e.g., unit-specific drainage pipes).
Microbial GrowthA term used during the hearing to refer to mold or fungus resulting from unmitigated water intrusion.
Monolithic RoofA roof consisting of a single, continuous plane without dividing walls or partitions; used to describe the shared structure between the units in this case.
Rule of Witness SequestrationA procedural rule (invoked by the Petitioner) where non-party witnesses are excluded from the hearing until it is their turn to testify to prevent influenced testimony.

The "Common" Conflict: Lessons from the Redfield Park Drainage Dispute

1. The Homeowner’s Nightmare: A Case Study in Water Intrusion

On September 26, 2025, Jill Faucher discovered every resident’s worst fear: water was actively intruding into her unit at Redfield Park. What began as a ceiling stain quickly escalated into a high-stakes legal dispute over maintenance responsibility and insurance coverage. Despite notifying the Association immediately, Mrs. Faucher endured a grueling wait for professional intervention. Between the discovery and the ultimate repair, multiple rain events occurred, causing her ceiling to fail entirely and water to penetrate as far as her garage.

The conflict centered on a fundamental question of community living: When a shared building component fails and ruins a home's interior, who is left holding the bill? This case highlights the thin line between a "common element" and a "unit," and how the classification of a single pipe can determine thousands of dollars in liability. For Jill, the wait was 15 days of watching her home deteriorate while the Association grappled with vendor availability during a relentless rainy season.

2. Anatomy of the Dispute: Common vs. Limited Common Elements

The technical heart of this case involves a failed roof drainage pipe. Its classification is critical because it dictates whether the repair and resulting damages fall under the Association’s master policy or the owner’s individual responsibility.

  • The Petitioner’s View (Christopher Ackerlund’s Testimony): Licensed contractor Christopher Ackerlund testified that the community features a "monolithic urethane roof"—one continuous, shared plane covering multiple units with "no dividing parapets or division walls." He argued that because the roof is a single shared component, the drainage pipe supports the entire structure and "serves more than one unit." Therefore, it must be considered a "common element" under CC&R Section 2.2.
  • The Association’s View (Sandra Palaich & Holly Turner’s Testimony): The Board and property management classified the pipe as a "limited common element." Citing CC&R Section 2.4(6), which refers to "chutes, flues, ducts, or similar improvements," they argued that because this specific pipe appeared to exclusively serve Unit 1009, its maintenance costs and any resulting damage were the responsibility of the homeowner under Section 7.3(g).

The dispute hinges on the specific language found in the community’s declaration:

"All other portions of the walls, floors and ceilings are part of the Common Elements. All spaces, interior partitions and other fixtures and improvements (including… water and electric pipes, lines or meters) within the boundaries of a Unit which serve only the Unit are part of the Unit, and any such fixtures or improvements located within the boundaries of a Unit but which serve more than one Unit are part of the Common Elements." — CC&R Section 2.2

3. Timeline of a Leak: When Does Delay Become Negligence?

The following timeline illustrates the sequence of events and the friction between the homeowner's need for urgency and the Association's vendor management during the 2025 rainy season.

DateEventAction Taken
Sept 26, 2025Initial Leak DiscoveredPetitioner notifies HOA and property manager of water intrusion.
Sept 27 – Oct 7The 12-Day WaitProperty manager contacts vendors. HOA argues contractors "wouldn't even make repairs while it is actively raining" due to safety.
Oct 8, 2025First InspectionFive Guys Roofing inspects. They apply tar as temporary relief but identify the issue as a pipe.
Oct 9, 2025Second Rain EventCeiling damage worsens significantly; the structure begins to fail.
Oct 10, 2025Board Site VisitBoard members Sandra and Holly view damage and agree on the urgency.
Oct 11, 2025Pipe RepairOmega Plumbing identifies and fixes the cracked drainage pipe.
Oct 22, 2025Denial of ResponsibilityAssociation attorney formally denies responsibility for interior repair costs.
Oct 30/31, 2025Insurance RequestAckerlund formally requests the Association activate its Master Policy.

While the Petitioner argued the delay exacerbated the damage, the HOA maintained they acted reasonably promptly given the "rainy season" backups and the inherent danger of roofing work during active storms.

4. The Insurance Deadlock: The $10,000 Question

Following the repair, the Association’s attorney, Ashley Turner, issued formal denials (November 7 and November 21) regarding the request to file a claim under the master policy. The Association’s refusal was based on a specific legal logic that every homeowner should understand:

  1. "Bare Walls Policy": The Association argued its insurance only covers common structures "to the edge of the vertical stud walls." Under CC&R Section 7.3, interior finishes—drywall, paint, and flooring—are the owner’s responsibility to insure and maintain, regardless of the source of the leak.
  2. "Wear and Tear": The HOA claimed the pipe failure was caused by ordinary deterioration rather than a sudden, "insurable" event like a fire or storm-driven impact.
  3. "$10,000 Water Deductible": Since the pipe repair cost ($6,245) did not exceed the $10,000 Water Deductible, the Association argued that a claim was mathematically impractical.

The HOA’s stance created a "trap" for the owner: the Association acknowledged it was responsible for fixing the pipe, but insisted the owner was responsible for the cost of those repairs and all resulting interior damage because the pipe was "Limited Common."

5. Essential Takeaways for Every Homeowner

  1. Know Your Boundaries: Define your "Unit" vs. "Common Element" based on CC&R Section 2.2. If your documents define the unit as starting at the "finished but undecorated surface," you are likely responsible for the drywall even if a common pipe causes the damage.
  2. The Mitigation Requirement: Do not wait for HOA approval to begin drying or remediation. In Arizona, an HOA's duty to repair does not automatically equal a duty to pay for your drywall. Waiting for a board to "decide" responsibility can lead to secondary damage like mold, for which you may be held liable for failing to mitigate.
  3. Deductible Realities: High master policy deductibles (like the $10,000 Water Deductible here) mean boards rarely file claims for single-unit leaks. Ensure your personal HO-6 policy includes "Loss Assessment" coverage to bridge this gap.
  4. Documentation is Key: This case relied heavily on Petitioner’s evidence, including professional photos of the intrusion (Exhibits 6.10-6.25) and the written expert report from Christopher Ackerlund (Exhibit 5). Without this, the "monolithic roof" argument would have carried much less weight.

6. Closing Statement

The Redfield Park dispute serves as a stark reminder that in Arizona, HOA governance is a matter of contract law. Disputes often hinge not on general fairness, but on the specific "definitional paragraphs" found in a community’s declaration. Understanding the difference between a "Common" and "Limited Common" element—and knowing where your vertical studs begin—is the only way to ensure you are protected before the rain begins to fall.

Case Participants

Petitioner Side

  • Jill Faucher (Petitioner)
    Condominium unit owner of Unit 1009 in Redfield Park who filed the petition regarding interior water damage.
  • Christopher Kyle Ackerlund (Witness / Licensed Contractor)
    Paradigm Shift Design
    Licensed contractor and public insurance adjuster who inspected the leak on behalf of the Petitioner.
  • Michael Phillips (Employee of Contractor)
    Paradigm Shift Design
    Employee of Christopher Ackerlund who assisted in the inspection of the water intrusion.

Respondent Side

  • Sandra Palaich (Witness / Board President)
    Redfield Park Unit Owners Association, Inc.
    Board member at the time of the incident who became the Association's Board President in December 2025.
  • Holly Lee Turner (Witness / Community Manager)
    Associated Asset Management
    Community manager assigned to the Redfield Park HOA.
  • Ashley N. Turner (Counsel for Respondent)
    CHDB Law LLP
    Attorney representing the Respondent during the proceedings.
  • Mark K. Sahl (Counsel for Respondent)
    CHDB Law LLP
    Attorney representing the Respondent; named on the final order transmittal.
  • Rosalie Gladden (Former Board President)
    Redfield Park Unit Owners Association, Inc.
    Former Association Board President who communicated with the Petitioner initially regarding the leak.
  • Ricardo (Administrative Assistant)
    Associated Asset Management
    Assistant to Holly Turner who helped coordinate the scheduling of vendors.

Neutral Parties

  • Jenna Clark (Presiding Administrative Law Judge)
    Office of Administrative Hearings
    Administrative Law Judge who presided over the hearing on June 12, 2026, and issued the final decision.
  • Adam D. Stone (Administrative Law Judge)
    Office of Administrative Hearings
    Administrative Law Judge who issued the scheduling and remote appearance order on June 5, 2026.
  • Sam Fox (Administrative Law Judge)
    Office of Administrative Hearings
    Administrative Law Judge originally assigned to the hearing before it was reassigned to ALJ Jenna Clark.
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate
    Commissioner of the Arizona Department of Real Estate to whom the final decision was transmitted.
  • Christa Musgrave (Observer)
    Observed the administrative hearing.

Michael J. Schmidt vs Starpass Master Homeowner Association, INC.

Case Summary

Case ID25F-H044-REL
AgencyArizona Department of Real Estate
TribunalArizona Office of Administrative Hearings
Decision Date2026-06-11
Administrative Law JudgeJC
Outcomeno_files
Filing Fees Refunded
Civil Penalties$0.00

Parties & Counsel

PetitionerMichael J. SchmidtCounselPro Se
RespondentStarpass Master Homeowner Association, Inc.CounselPro Se

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H044-REL Decision – 1307353.pdf

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25F-H044-REL Decision – 1323417.pdf

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25F-H044-REL Decision – 1338610.pdf

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25F-H044-REL Decision – 1346561.pdf

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25F-H044-REL Decision – 1348862.pdf

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25F-H044-REL Decision – 1359017.pdf

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25F-H044-REL Decision – 1369163.pdf

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25F-H044-REL Decision – 1373554.pdf

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25F-H044-REL Decision – 1374305.pdf

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25F-H044-REL Decision – 1375342.pdf

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25F-H044-REL Decision – 1381401.pdf

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25F-H044-REL Decision – 1382796.pdf

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25F-H044-REL Decision – 1383541.pdf

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25F-H044-REL Decision – 1383542.pdf

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25F-H044-REL Decision – 1390365.pdf

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25F-H044-REL Decision – 1393754.pdf

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25F-H044-REL Decision – 1398030.pdf

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25F-H044-REL Decision – 1400859.pdf

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25F-H044-REL Decision – 1411032.pdf

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25F-H044-REL Decision – 1421152.pdf

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25F-H044-REL Decision – 1434771.pdf

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Briefing Document: Schmidt v. Starpass Master Homeowner Association, Inc. (No. 25F-H044-REL)

Executive Summary

The matter of Michael J. Schmidt v. Starpass Master Homeowner Association, Inc. (Case No. 25F-H044-REL) is an ongoing administrative dispute before the Arizona Office of Administrative Hearings (OAH). The central conflict involves the Petitioner’s challenge to the Respondent’s continued "declarant control" over the Starpass Master Homeowner Association. The Petitioner, Michael J. Schmidt, alleges that the Respondent, Chris Ansley (acting as the declarant), has maintained control in violation of Arizona Revised Statutes (A.R.S.) § 33-1820 and the community’s governing documents.

The dispute centers on the calculation of "Type B" membership votes, the validity of various amendments to the Covenants, Conditions, and Restrictions (CC&Rs)—particularly the Eighth Amendment—and the physical feasibility of developing remaining land parcels designated as "planned lots." Following several continuances, a change in Administrative Law Judges (ALJ), and a consolidation of additional issues, the case remains active with a further hearing scheduled for April 30, 2026.


Case Overview and Procedural History

The case has a complex procedural timeline characterized by multiple continuances, jurisdictional clarifications, and administrative transitions.

Timeline of Significant Events
DateEventKey Outcome/Action
May 20, 2025Preliminary OrderALJ Samuel Fox denied Petitioner’s subpoena request and ordered a "meet and confer" for document production.
June 20, 2025Initial HearingParties presented evidence regarding vote calculations and the 1992 Master Plan. The hearing was not completed.
August 20, 2025Consolidation RequestPetitioner notified the Tribunal of two additional issues petitioned through the Department of Real Estate (ADRE).
Sept 10, 2025Prehearing ConferenceDiscussed consolidation of new complaints and a response to an Amicus Brief filed by Southwest Value Partners (SWVP).
Nov 17, 2025Hearing ResetHearing scheduled for January 6, 2026, due to unresolved updates regarding the second petition.
Dec 29, 2025Office Flood/OrderA flood at the OAH offices necessitated a transition to virtual hearings via Google Meet.
Feb 6, 2026ALJ ReassignmentALJ Samuel Fox departed; ALJ Jenna Clark took over. Parties were ordered to treat the case as starting from the beginning.
April 2, 2026Prehearing ConferenceALJ Jenna Clark clarified the issues for the upcoming April 30 hearing.

Detailed Analysis of Key Themes

1. The Legality of Declarant Control (A.R.S. § 33-1820)

The Petitioner argues that the Respondent is violating A.R.S. § 33-1820, which governs the termination of declarant control in planned communities. The core of the dispute is whether the community's documents provide a valid, calculable date for the termination of this control. Schmidt contends that the Eighth Amendment—which states control ends upon the sale of the "last residential lot"—is a violation because it lacks a definitive date or a clear method for calculating an expiration point.

2. Calculation of Type B Membership and "Planned Lots"

The Respondent maintains control primarily through Type B membership votes. According to the CC&Rs:

  • Type B Membership: The declarant receives three votes for each lot owned and three votes for each "planned lot."
  • Respondent's Position: Ansley claims approximately 2,234 planned lots remain, translating to 6,702 votes. This calculation is derived from the 1992 Master Plan (projecting 2,100 units) plus annexed properties, minus roughly 925 sold lots.
  • Petitioner's Position: Schmidt argues these "planned lots" are illusory. He asserts that the Respondent only owns two actual lots: his personal residence and a 3.84-acre parcel (Block D/B) containing a reclaimed water reservoir. Schmidt argues it is mathematically and logistically impossible to build the 44 homes Ansley claims for that parcel.
3. The Eighth Amendment and the "Last Lot Sold" Provision

A major point of contention is the validity and impact of the Eighth Amendment to the CC&Rs.

  • The Provision: It amended Article 3, Section 2, stating Type B membership terminates when the declarant sells the "last residential lot or block to a third party other than an affiliate."
  • Respondent’s Argument: Ansley argues that the number of lots is irrelevant because the amendment removed the specific lot-count termination trigger in favor of the "last lot sold" trigger.
  • Petitioner’s Argument: Schmidt argues this creates a "permanent" control situation, as the declarant can choose never to sell the final parcel, thereby bypassing the intent of state law and the original 1992 declaration.
4. The Reservoir Element (Coyote Pass Segment)

The 3.84-acre reservoir on Block B of the Coyote Pass segment serves as a specific case study for the "planned lot" dispute.

  • Hydrological Testimony: Bruce Prior, a retired hydrologist, testified that this reservoir is the only source of reclaimed water for the Starpass Golf Course and is fed by six miles of pipeline. He asserted that filling it in for residential development would lead to significant litigation from the city and other entities.
  • Respondent’s Rebuttal: Ansley claimed the reservoir is not essential, as he owns another wastewater company and could fill the pond "in a heartbeat" to develop residential units (R1 zoning, 2.3 lots per acre).

Significant Arguments and Testimonies

Petitioner: Michael J. Schmidt

Schmidt argues that the Respondent is using legal maneuvers to avoid the relinquishing of control. He highlights that the "planned lots" used to justify the thousands of Type B votes are not actually platted or developable. He further argues that the Eighth Amendment was passed without a proper vote of the general membership, instead relying on the declarant’s own 75% vote power.

Respondent: Chris Ansley

Ansley’s defense relies heavily on the "Last Lot Sold" amendment and ongoing litigation. He argues that he cannot provide a final forecast of planned lots because a significant portion of his property was involved in a sheriff's sale, the legality of which is currently being challenged in the Arizona Supreme Court. He maintains that until that litigation is resolved, his ownership and the subsequent vote count remain fluid.

Witness: Bruce Prior (Hydrologist)

Prior provided technical context regarding the Starpass infrastructure. He emphasized that the reservoir is a critical utility. His testimony was intended to prove that the Respondent’s "forecast" of developing that specific land is not a viable plan, but rather a pretext for maintaining vote counts.


Important Quotes with Context

On the Calculation of Planned Lots:

Chris Ansley: "The number of planned lots shall equal the total planned lots minus the number of platted residential lots… Add that to the 2100 lots that was set forth in the 1992 master plan… that totals a number of 3160 lots… the planned lots remaining would be 2234."

  • Context: Ansley explaining the mathematical basis for his claim to thousands of votes during the June 2025 hearing.

On the Feasibility of Development:

Bruce Prior: "This water reservoir is the only reclaimed water reservoir that feeds the Star Pass Golf Course. There is no other source of water… to fill in that reservoir which [Ansley] thinks he could do at any time, I think there would be a significant amount of litigation."

  • Context: Prior testifying that the land Ansley counts as "planned lots" is actually essential utility infrastructure.

On the Legal Interpretation of the 8th Amendment:

Michael J. Schmidt: "There's no absolutely no way to go ahead and calculate what day that [declarant control] ends and there's no ending date. So it's a clear violation in my opinion of 33-1820."

  • Context: Schmidt arguing that the Eighth Amendment creates an illegal, indefinite period of declarant control.

On the Tribunal's Authority regarding New Issues:

ALJ Samuel Fox: "The Tribunal does not have the authority to add issues to the complaint. The Tribunal may only consolidate two existing matters."

  • Context: From the September 4, 2025 Order, clarifying that Petitioner must go through the Department of Real Estate to add new legal challenges to the existing case.

Actionable Insights and Future Requirements

  1. Consolidation of Issues: The hearing scheduled for April 30, 2026, will address three distinct issues: the original complaint regarding vote counts/declarant control and two new issues added by the Petitioner (specifically addressing the lack of an expiration date in the declaration).
  2. Evidence of Ownership: The Tribunal requires definitive information from the ongoing Supreme Court litigation regarding the sheriff's sale. This will determine if the Respondent actually "owns" the land he is using to calculate his Type B votes.
  3. Amicus Brief Response: Respondent has been granted leave to respond to the Amicus Brief filed by Southwest Value Partners (SWVP). The Tribunal has noted that while SWVP is not a party and the brief is not "evidence," it provides input from an interested entity.
  4. Proof of Development Plans: To maintain the validity of "planned lots" under the CC&Rs, the Respondent may need to provide more than a "forecast." The Petitioner has challenged the sole discretion of the declarant to adjust these plans when physical constraints (like the reservoir) exist.
  5. Administrative Compliance: New subpoena requests must be submitted by April 9, 2026, and all disclosures (witness lists and exhibits) must be finalized by April 16, 2026. The April 30 hearing will resume with the Petitioner’s presentation of evidence.

Study Guide: Michael J. Schmidt v. Starpass Master Homeowner Association, Inc.

This study guide provides a comprehensive overview of the administrative litigation between Michael J. Schmidt and the Starpass Master Homeowner Association, Inc. (OAH Case No. 25F-H044-REL). It covers the central legal disputes regarding declarant control, voting rights calculation, and the application of Arizona statutes to community documents.

Key Concepts and Case Overview

1. Declarant Control and ARS § 33-1820

The central legal question in this matter is whether the Respondent, Chris Ansley (acting as the Declarant), has maintained control over the Starpass Master Homeowner Association in violation of Arizona Revised Statute (ARS) § 33-1820. This statute governs the period of declarant control in planned communities. The Petitioner, Michael J. Schmidt, argues that the Association’s community documents—specifically Article 3 of the Covenants, Conditions, and Restrictions (CC&Rs)—violate this law because they fail to provide a specific date or a clear, calculable method for the termination of declarant control.

2. Voting Rights Calculation: Type A vs. Type B

The dispute involves two classes of membership defined in the CC&Rs:

  • Type A Membership: Consists of individual homeowners.
  • Type B Membership: Reserved for the Declarant.
  • The Voting Multiplier: Under Article 3, Section 2, the Declarant receives three votes for every lot or "planned lot" owned.

The Petitioner challenges the Respondent’s claim of 6,639 Type B votes, which is based on an alleged ownership of 2,231 planned lots. The Petitioner asserts that the Respondent actually owns very little developable land, specifically citing that one of the remaining "lots" is a reclaimed water reservoir that cannot be subdivided into residential units.

3. Planned Lots vs. Platted Lots

A major point of contention is the definition and forecasting of "planned lots."

  • Planned Lots: Defined in the documents as residential lots or units planned in areas not yet subdivided. The Declarant has discretion to adjust these numbers based on future development plans.
  • Platted Lots: Lots that have been officially recorded through a subdivision plat with the county.
  • The Conflict: The Respondent bases his vote count on a 2014 "Notice of Designation of Planned Lots." The Petitioner argues that much of the land included in that count has been lost to receivership or sheriff sales following a loan default to U.S. Bank.
4. Community Document Amendments

The Starpass Declaration has been amended multiple times (including the 6th, 7th, and 8th amendments).

  • Amendment 8: Modified Article 3, Section 2 to state that Type B membership terminates when the Declarant sells the "last residential lot or block to a third party other than an affiliate."
  • Petitioner's View: This creates an "endless" period of control because there is no specific end date, violating ARS § 33-1820.
  • Respondent's View: The amendments are valid because they were not objected to within the one-year timeframe required by Article 3, Section 6 of the Declaration.
5. Procedural History and Consolidation

The case faced several procedural milestones:

  • Reassignment: The matter was originally assigned to Administrative Law Judge (ALJ) Samuel Fox and later reassigned to ALJ Jenna Clark.
  • Consolidation: The Petitioner filed a second petition to address additional issues (specifically paragraph 1 of ARS § 33-1820 regarding the termination date). The Tribunal worked to consolidate these into a single hearing to save time and resources.
  • Amicus Brief: The Tribunal accepted an amicus brief from Southwest Value Partnership (SWVP), though the judge clarified it is not evidence, but rather supplemental legal input from an interested party.

Short-Answer Practice Questions

  1. What is the specific ARS statute that the Petitioner alleges the Respondent is violating?
  • Answer: ARS § 33-1820.
  1. How many votes does the Declarant receive for each "planned lot" according to the Starpass CC&Rs?
  • Answer: Three votes.
  1. The Respondent claims to have 6,639 Type B votes. What is the number of "planned lots" this calculation is based upon?
  • Answer: 2,231 planned lots.
  1. According to hydrologist Bruce Prior, why is it problematic for the Declarant to claim the reservoir in Coyote Pass (Block B) as developable planned lots?
  • Answer: The reservoir is the only reclaimed water source for the Star Pass Golf Course, involving six miles of pipeline, and filling it in would likely trigger significant litigation and infrastructure redesign.
  1. What does the 8th Amendment to the Declaration state regarding the termination of Type B membership?
  • Answer: It terminates on the date the Declarant sells the last residential lot or block to a third party other than an affiliate.
  1. Who currently owns the majority of the undeveloped land that was previously under the Declarant’s control, according to Pima County records cited by the Petitioner?
  • Answer: CREF 3 (an LLC set up by U.S. Bank) and Southwest Value Partnership.
  1. What is the "Rule of Exclusion" mentioned during the June 2025 hearing?
  • Answer: A rule that requires witnesses to wait outside the hearing room until they are called to testify so they do not hear other testimony.
  1. Why did the hearing originally scheduled for January 6, 2026, have to be conducted virtually?
  • Answer: Due to a flood at the Arizona Office of Administrative Hearings offices.
  1. According to the Respondent, what is the maximum number of units permitted by the original 1992 Master Plan?
  • Answer: 2,100 units.
  1. What was the Respondent’s primary defense against the Petitioner’s claims regarding the invalidity of the amendments?
  • Answer: That the amendments are legitimate under Arizona law and the community's own documents because they were not objected to in writing within one year of their recording.

Essay Questions for Deeper Exploration

  1. The Conflict of Property Ownership and Voting Power: Analyze the impact of the pending litigation involving the "sheriff’s sale" and U.S. Bank on the Declarant’s ability to exercise Type B votes. If the Declarant does not currently hold title to the land, can he legally claim "planned lots" based on a 2014 designation? Support your argument using the definitions of "planned lots" and "ownership" found in the Source Context.
  1. Statutory Interpretation of ARS § 33-1820: The Petitioner argues that the 8th Amendment to the Starpass CC&Rs is a "clear violation" of ARS § 33-1820 because it fails to provide a calculable end date for declarant control. Evaluate the Respondent’s counter-argument that the amendment is valid because the statute was adopted after the original declaration was recorded. Discuss the implications of applying new HOA statutes retroactively to established community documents.
  1. The Role of the Administrative Law Judge (ALJ) in HOA Disputes: Based on the transcripts, describe the ALJ’s role in narrowing the scope of the hearing. How did the judge handle the transition between ALJ Fox and ALJ Clark, and what were the primary challenges in ensuring both parties had a "fair opportunity" to present their cases amidst multiple petitions and procedural delays?

Glossary of Important Terms

TermDefinition
Amicus BriefA "friend of the court" filing; a document submitted by a non-party with a strong interest in the subject matter to provide additional legal insight.
CC&RsCovenants, Conditions, and Restrictions; the governing documents that dictate the rules and structure of a planned community.
Collateral EstoppelA legal doctrine that prevents a party from re-litigating an issue that has already been decided in a previous legal proceeding.
DeclarantThe entity (usually the developer) that established the community and initially holds control over the association's governance.
OAHOffice of Administrative Hearings; the independent state agency that conducts hearings for various Arizona state agencies, including the Department of Real Estate.
Planned LotA unit or lot intended for future development that has not yet been formally subdivided or platted.
Potable WaterWater that is safe for drinking; in this case, distinguished from the "reclaimed water" used to irrigate the golf course.
Rule of ExclusionA procedural rule used to prevent witnesses from hearing each other's testimony to ensure their accounts remain independent.
Type B MembershipA specific class of HOA membership granted to the Declarant, often carrying weighted voting rights (e.g., 3:1).
TribunalA seat or court of justice; in this context, refers to the Office of Administrative Hearings.

Battle for the Boardroom: Decoding the Starpass Master HOA Control Dispute

In the world of Arizona planned communities, the transition from developer control to homeowner governance is often the most contentious chapter in a neighborhood's history. This struggle is currently unfolding in a high-stakes administrative battle at the Office of Administrative Hearings (OAH): Case No. 25F-H044-REL.

At the center of the dispute is a challenge brought by homeowner Michael J. Schmidt against the developer, Chris Ansley. For Starpass residents, and indeed for any homeowner in a developer-led community, the case serves as a warning of how "declarant control" can be stretched for decades through savvy document amendments and complex voting math.

The Core Conflict: Statutes vs. Bylaws

The legal tug-of-war hinges on differing interpretations of A.R.S. § 33-1820, an Arizona statute governing the termination of declarant control. While Schmidt argues that state law mandates a clear termination point based on actual lot counts, Ansley relies on a series of amendments—culminating in the 8th Amendment—that shifted the goalposts from a specific date to the sale of the "last residential lot."

FeatureThe Petitioner’s View (Schmidt)The Respondent’s View (Ansley)
Primary AuthorityA.R.S. § 33-1820 and original Articles.Amendment 8 of the Declaration.
Control TerminationMust end based on actual "planned lots" and a specific termination date.Control ends only when the "last residential lot or block" is sold to a third party.
Calculation BasisArgues the 2,231 "planned lot" count is a "phantom" number based on a 2014 designation.Relies on the 2014 recorded Notice of Designation for 2,231 planned lots.
Voting PowerDeclarant lost ownership of the land and thus the 3-to-1 "Type B" votes.Declarant retains votes via the power to resubdivide common property.

The "Phantom Lot" Controversy: The Reservoir Debate

A pivotal moment in the hearings involved Block B (Parcel 116-27-7840), a 3.84-acre parcel the developer uses to justify 44 "planned lots" in his voting calculations.

Testimony from Bruce Prior, a retired hydrologist with 25 years of experience at the Tucson Water Department, revealed that this parcel is home to a reclaimed water reservoir—the sole irrigation source for the Starpass Golf Course.

  • The Petitioner’s Argument: Schmidt contended that it is physically and legally impossible to subdivide a critical water reservoir into 44 residential lots.
  • The Respondent’s Counter-argument: Ansley testified that the reservoir could be "filled in a heartbeat." More importantly, he cited Article 2, Section 2(E) and (G) of the Declaration, claiming the absolute power to resubdivide "Common Area" into new "Planned Lots" at his sole discretion to maintain his voting majority.

"There’s no way that you're going to subdivide a reservoir… He’s saying that [3.84 acres] will accommodate 44 homes… you’ve got the reservoir there, you're going to have to put in roads, utilities, etc. I have no idea how many lots could possibly be built." — Petitioner Michael J. Schmidt

The Foreclosure Factor: Who Owns the Land?

The dispute takes a turn into investigative territory with the disclosure of a sheriff’s sale involving U.S. Bank. Schmidt presented evidence that a significant portion of the vacant land was lost to an entity called CREF 3 (a U.S. Bank entity) following a loan default.

This creates a vital distinction for governance: while Southwest Value Partners (SWVP) purchased the hotel and golf course, it is CREF 3 that holds the vacant "planned lots" Ansley uses to justify his voting power. Schmidt argues that if Ansley no longer owns the land, he cannot claim the associated three-to-one "Type B" votes. Ansley maintains this property loss is currently being contested in the Arizona Supreme Court and should not affect his standing.

A Lesson in Administrative Law: The OAH Process

For homeowners, this case is a "Groundhog Day" lesson in procedural endurance. Due to the departure of Administrative Law Judge (ALJ) Samuel Fox and the arrival of ALJ Jenna Clark, the court issued a staggering order: because a new judge was presiding, the initial hearing session from June 2025 "may not be considered," and the proceedings had to effectively start from the beginning in early 2026.

Process Lessons for Homeowners:

  • The "One Issue" Drama: Schmidt originally attempted to challenge both the board appointments and the vote counts. However, because he only paid the $500 fee for one issue, ALJ Fox forced him to narrow the hearing strictly to the calculation of Type B votes.
  • The Jurisdictional Barrier: An ALJ cannot rule on an issue unless the Arizona Department of Real Estate (ADRE) specifically authorizes it. Schmidt was forced to file a second petition and pay additional fees to get his full case heard.
  • Virtual Transitions: A literal flood at the OAH offices in late 2025 forced the matter into the digital realm, with all subsequent hearings held via Google Meet.

The Status of the Case (As of April 2026)

As of the telephonic prehearing conference on April 2, 2026, the case remains unresolved. Petitioner Schmidt is still in the midst of presenting evidence. Notably, the Tribunal accepted an Amicus Brief filed by Douglas M. Imperi Jr. of the Dessaules Law Group on behalf of Southwest Value Partners (SWVP). While the judge accepted the brief for its "legal input," she clarified it is not "fact evidence," as the resort owners are not formal parties to the dispute.

The battle for the Starpass boardroom is set to resume with the presentation of further evidence on April 30, 2026, at 9:00 a.m.

Key Takeaways for Homeowners

For those navigating their own HOA governance disputes, the Starpass saga offers a critical "Homeowner’s Toolkit":

  1. Know Your Amendments: Be vigilant regarding how amendments (like the 6th, 7th, and 8th in Starpass) shift the goalposts for developer control from a fixed date to the "sale of the last lot."
  2. Verify the Vote Counts: Understand the difference between a "Platted Lot" (officially recorded) and a "Planned Lot" (a developer's forecast). As seen with the "Reservoir Debate," these forecasts can often be based on "phantom" numbers.
  3. The "Rule of Exclusion": At the start of any hearing, homeowners should request the "Rule of Exclusion." This forces witnesses to wait outside the room until they testify, preventing them from tailoring their stories based on other testimony.
  4. The Power of the ADRE: The OAH is a tribunal of limited jurisdiction. If an issue isn't in your original ADRE-authorized notice, the judge won't touch it. Narrow your focus or be prepared to pay the $500-per-issue fee to expand the scope.

Case Participants

Petitioner Side

  • Michael J. Schmidt (Petitioner)
    Starpass subdivision homeowner
    Pro se petitioner who filed the dispute alleging that the association's declarant maintained control in violation of ARS 33-1820.
  • Bruce Pryor (Witness)
    Hydrologist who testified as a witness for the petitioner regarding a reclaimed water reservoir.

Respondent Side

  • Frederick Christopher Ansley (Respondent Representative)
    Starpass Master Homeowner Association, Inc.
    Developer, declarant, and board president who appeared on behalf of the respondent association.

Neutral Parties

  • Michael Morris (Observer)
    Starpass subdivision homeowner
    Observer at the hearing and the petitioner in a prior related 2024 dispute (24F-H030-REL).
  • Douglas M. Imperi, Jr. (Observer / Amicus Counsel)
    Dessaules Law Group / SWVP Starr Pass LLC
    Submitted an amicus brief on behalf of SWVP Starr Pass LLC and observed the hearing.
  • Jenna Clark (Administrative Law Judge)
    Office of Administrative Hearings
    Presided over the April 30, 2026, session of the hearing and issued the final decision.
  • Samuel Fox (Administrative Law Judge)
    Office of Administrative Hearings
    Presided over the initial hearing session on June 20, 2025, and subsequent conferences before departing the agency.
  • Alexis Madrid (Administrative Law Judge)
    Office of Administrative Hearings
    Administrative Law Judge who issued continuance orders in the matter.
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate
    Commissioner of the Arizona Department of Real Estate to whom the final decision was transmitted.

Kay & William Long vs Villas at Desert Camp Association

Case Summary

Case ID25F-H073-REL
AgencyArizona Department of Real Estate
Tribunal
Decision Date2026-05-28
Administrative Law JudgeNSK
Outcomeno_files
Filing Fees Refunded
Civil Penalties

Parties & Counsel

PetitionerUnknownCounselPro Se
RespondentUnknownCounselKyle von Johnson

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H073-REL Decision – 1364163.pdf

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25F-H073-REL Decision – 1364282.pdf

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25F-H073-REL Decision – 1374028.pdf

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25F-H073-REL Decision – 1374708.pdf

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25F-H073-REL Decision – 1376199.pdf

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25F-H073-REL Decision – 1377595.pdf

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25F-H073-REL Decision – 1388589.pdf

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Briefing Document: Long v. Villas at Desert Camp Association (No. 25F-H073-REL)

Executive Summary

The legal dispute between Kay & William Long (Petitioners) and the Villas at Desert Camp Association (Respondent) centered on whether the Association's Board of Directors violated community Covenants, Conditions, and Restrictions (CC&Rs) by converting turf areas to desert landscaping without a formal membership vote. Petitioners alleged that the removal of approximately 2,500 square feet of grass across three areas—including a private lot (Lot 21) and specific common areas—constituted a "change of use" under Section 4.6 of the CC&Rs, which requires approval by a majority of members.

Respondent argued that the conversions were performed as part of their maintenance obligations under Sections 4.9 and 8.2(c), driven by water conservation mandates and a $8,000 rebate incentive from the City of Scottsdale. Following an evidentiary hearing on March 13, 2026, the Administrative Law Judge (ALJ) ruled in favor of the Respondent. The ALJ determined that while "change of use" generally refers to the function or nature of a space, the CC&Rs specifically grant the Board the authority to "plant, replace, maintain and cultivate" landscaping without membership approval, designating the Board as the "sole judge" of such maintenance.


Detailed Analysis of Key Themes

1. Interpretation of "Change of Use" vs. "Maintenance"

The central legal conflict involved a terminological dispute over the scope of Section 4.6 (Change of Use) versus Article 8 (Maintenance).

  • Petitioners' Stance: They argued that "change of use" encompasses changes in appearance, character, and function. By replacing walkable turf with rocks and desert plants, the functional nature of the common area was altered from a recreational amenity where residents could gather, play, or walk dogs to a purely aesthetic "decorative" space.
  • Respondent's Stance: They contended that "change of use" refers to rezoning or physical obstructions (e.g., building a pickleball court or a clubhouse on open space). Because the land remained designated as "open space" in the plat, the use had not changed.
  • Judicial Resolution: The ALJ defined "use" as a "purpose, object, or end." However, the judge concluded that because Section 8.2 specifically addresses landscaping—permitting the Board to "replace… and cultivate landscaping, shrubs, trees, and plantings"—this specific authority overrules the general "change of use" provision regarding turf removal.
2. External Environmental and Financial Pressures

The Association justified its actions by citing external pressures and financial benefits related to water conservation in Arizona.

  • Conservation Mandates: Board President Ron Stacy testified that the City of Scottsdale and the Arizona Department of Water Resources (ADWR) were moving toward mandating water consumption reductions.
  • Financial Incentives: The Association secured an $8,000 rebate from the City of Scottsdale for the turf reduction.
  • Long-Term Strategy: The Board presented a five-year plan for turf reduction to achieve a 20% reduction in water usage, citing the aging "Bermuda grass" (15+ years old) and excessive shade from mature trees as factors making grass unsustainable in certain areas.
3. Procedural Transparency and Member Engagement

A significant portion of the hearing addressed whether the Board acted unilaterally or with member input.

  • The 2024 Survey: In February 2024, the Board conducted a survey of all 30 residents. Results showed:
  • 26 out of 30 residents supported moving from grass to desert landscaping.
  • 22 out of 30 residents believed a formal vote should not be required for every transition to desertscape.
  • Notice and Red-Flagging: The Board marked proposed conversion areas with red flags for member inspection and discussed the plans during annual meetings in 2023 and 2025.
  • Petitioners' Objection: Despite the survey, the Petitioners argued that a survey is not a substitute for the "binding vote" required by Section 4.6.
4. Jurisdiction Over Private Lots (Lot 21)

The case involved a unique overlap between private property and Association responsibility.

  • Infraction Cures: Lot 21 (9191 E. Hoverland Road) was cited by the Master Association (DC Ranch) for dead grass. Under the sub-association's rules, it was the Respondent’s responsibility to cure this violation.
  • Maintenance Authority: The Board used its authority to convert the lot's turf to desertscape to prevent future citations, noting that the area was heavily shaded and prone to water runoff, making grass growth impossible.

Important Quotes with Context

SpeakerQuoteContext
Kay Long (Petitioner)"The turf removal functioned as association directed landscaping conversions affecting common areas not routine maintenance."During her testimony, arguing that the scale of the project (2,500 sq ft) exceeded "routine" care.
Ron Stacy (Board President)"The board shall be the sole judge as to the appropriate maintenance, repair and replacement… this makes it really clear the association is the entity that is authorized."Citing Section 4.9 to justify the Board's unilateral decision-making regarding the landscape.
Kyle von Johnson (Counsel)"4.6 only applies when there's a change in use… All that changed was the look of the property."Opening statement defining the Association's narrow interpretation of "change of use."
Aaron Largo (Property Manager)"Leaving general maintenance things up to a community vote, it's not a realistic process… nor would it be conducive to any type of productivity."Testifying on the "debilitating" practical implications if every landscape change required a membership vote.
ALJ Kawasaki"Section 4.6 cannot be interpreted to mean that ‘change of use’ included landscaping."From the Conclusions of Law in the Final Decision, explaining why the maintenance sections take precedence.

Actionable Insights

For Homeowners Associations (HOAs)
  • Explicit CC&R References: When undertaking large-scale projects, Boards should explicitly cite the specific sections (e.g., Maintenance 8.2) that grant them authority to act without a vote to preempt "change of use" challenges.
  • Documenting External Necessity: The use of City mandates and expert landscape architect CAD drawings helped the Respondent prove "good cause" for their actions.
  • Utilizing Non-Binding Surveys: While the survey in this case was not legally binding, it provided significant evidence that the Board was acting in the "best interest of the members," which is a requirement for Board resolutions.
For Homeowners/Members
  • Distinguishing Use from Aesthetics: The ruling clarifies that in this jurisdiction, "use" refers to the legal or zoning designation (e.g., "open space"), not the physical material (grass vs. rock) or the aesthetic character of the land.
  • Focusing on Private vs. Common: Challenges to work done on private lots (like Lot 21) may be dismissed if the association has a documented responsibility to maintain or cure violations on those lots.
  • Electoral Remedy: The Respondent's counsel noted that if members disagree with maintenance choices, their primary remedy is to "exercise her vote in the next board election," rather than litigation, provided the Board stays within its maintenance authority.

Hearing Summary Data

CategoryDetail
Case Number25F-H073-REL
Hearing DateMarch 13, 2026
Final Decision DateMay 28, 2026
Prevailing PartyRespondent (Villas at Desert Camp Association)
Total Area in DisputeApproximately 2,500 square feet
Key CC&R Sections4.6 (Change of Use), 4.9 (Board as Sole Judge), 8.2(c) (Landscape Authority)
Filing Fee Paid$500.00

Legal Study Guide: Kay & William Long v. Villas at Desert Camp Association

This study guide provides a comprehensive overview of the administrative case No. 25F-H073-REL, heard before the Arizona Office of Administrative Hearings (OAH). It focuses on the interpretation of homeowners association (HOA) governing documents, specifically regarding the distinction between "change of use" and "routine maintenance."


Case Overview

  • Matter: Kay & William Long (Petitioners) v. Villas at Desert Camp Association (Respondent).
  • Central Issue: Whether the Association's Board violated Section 4.6 of the Covenants, Conditions, and Restrictions (CC&Rs) by removing turf and installing desert landscaping in common areas without a membership vote.
  • Outcome: The Administrative Law Judge (ALJ) ruled in favor of the Respondent, determining that the turf conversion fell under the Board’s maintenance authority rather than "change of use."

Key Legal Concepts and CC&R Provisions

1. Section 4.6: Procedure for Change of Use of Common Areas

This section requires a formal procedure for the Board to change the use of common areas:

  • Requirement: The Board must adopt a resolution stating the current use is no longer in the members' best interest.
  • Approval: Requires a majority vote of each class of members at a meeting, or a written notice where no more than 10% of members object within 30 days.
  • Consistency: The new use must be for the common benefit and consistent with zoning and deed restrictions.
2. Section 4.9: Areas of Association Responsibility

This provision establishes the Board's authority over the management of the property:

  • The Association is responsible for managing, maintaining, repairing, and replacing "Areas of Association Responsibility."
  • The Board is designated as the sole judge of what constitutes appropriate maintenance, repair, and replacement.
3. Section 8.2(c): Maintenance of Common Areas

This section grants the Board specific rights regarding landscaping without requiring owner approval:

  • The Board may plant, replace, maintain, and cultivate landscaping, shrubs, trees, and plantings at any time.
  • The Board has the right to replace injured or diseased vegetation.
  • Under Section 8.2(c)(12), the Board is the sole judge of appropriate maintenance within both common areas and lots.
4. Definition of "Change of Use"

The central legal dispute involved how to define a change in "use":

  • Petitioners' View: Argued that "use" refers to the appearance, character, function, or nature of the space. Removing grass used for recreation (walking dogs, children playing) and replacing it with rock/desertscape is a change of function.
  • Respondent's View: Argued that "use" refers to zoning and legal designations. Changing "open space" to another "open space" (even with different plants) is not a change of use. A change of use would require a physical barrier or a new facility, such as a clubhouse or pickleball court.
  • ALJ’s Ruling: Determined that because the CC&Rs explicitly grant the Board authority over landscaping and "cultivation" without approval, Section 4.6 cannot be interpreted to include landscaping changes.

Fact Summary: The Turf Conversion Project

FeatureDetails
LocationsLot 21 (private residence at 9191 E. Overland Rd) and three common areas near villas 9191, 9179, and 9167.
ScaleApproximately 2,500 square feet of landscape conversion.
JustificationWater conservation mandates from the City of Scottsdale and the Arizona Department of Water Resources (ADWR).
FinancialsThe project was recorded in reserve accounts as a "Capital Improvement," which Petitioners argued indicated it was more than routine maintenance.
Community FeedbackA survey found that 26 out of 30 respondents favored moving from grass to desert landscaping; 22 out of 30 felt a membership vote was not required for every transition.
Lot 21 SpecificsThe conversion was triggered by a Master Association (DC Ranch) citation for dead grass caused by heavy tree shade and drainage issues.

Short-Answer Practice Questions

  1. What was the specific allegation made by the Petitioners in their July 2025 filing?
  • Answer: That the Board violated Section 4.6 by removing turf and installing desert landscaping in common areas without a properly noticed membership vote.
  1. According to Section 4.9, who is the "sole judge" of appropriate maintenance and repair?
  • Answer: The Association Board.
  1. What external factors did the Board President cite as reasons for the turf reduction plan?
  • Answer: Expected mandates from the City of Scottsdale and the Arizona Department of Water Resources (ADWR) to significantly reduce water consumption over five years.
  1. What is the "Tract" designation for the common areas at issue in the DC Ranch Parcel 2.8 plat?
  • Answer: Tract C, designated as "open space."
  1. How did the ALJ define "use" in the final decision, and what source was cited?
  • Answer: "A purpose, object, or end, esp. of a useful or advantageous nature," citing the Oxford English Dictionary.
  1. Why was the turf conversion on Lot 21 excluded from the final legal determination regarding Section 4.6?
  • Answer: Lot 21 is a privately owned residence, and Section 4.6 explicitly applies only to "Common Areas."
  1. What was the result of the $8,000 rebate mentioned in the testimony?
  • Answer: The Association's property manager secured an $8,000 rebate from the City of Scottsdale for performing the turf reductions.
  1. What physical examples did Aaron Largo provide to describe a true "change of use"?
  • Answer: Converting an area into a community center, a pickleball court, or a gated sports area (anything creating a physical obstruction).

Essay Prompts for Deeper Exploration

  1. Maintenance vs. Substantial Alteration: Compare the language of Section 8.2 (Maintenance) with Section 4.6 (Change of Use). How does a Board distinguish between "cultivating" landscaping and "altering the character" of a common area? Use evidence from the ALJ's decision to support your argument.
  2. The Role of Fiduciary Duty and Transparency: The Board President testified about detailed minutes, annual meetings, red-flagging project areas, and conducting a survey. Analyze whether these actions satisfy the Board's duty to the members, even if a formal vote under Section 4.6 was not legally required.
  3. External Regulatory Pressures: Discuss how environmental mandates (like those from the ADWR or City of Scottsdale) influence the interpretation of HOA contracts. Should a Board be given more latitude to bypass membership votes when acting to comply with state or municipal water conservation goals?
  4. The Impact of CC&R Section 11.3: Section 11.3 states that common areas are intended "solely for aesthetic purposes and limited recreational use." How does this provision undermine the Petitioners' argument that the loss of grass for "walking and playing" constitutes a fundamental change in the use of the land?

Glossary of Important Terms

  • ADWR: Arizona Department of Water Resources; the state agency responsible for water management.
  • ALJ: Administrative Law Judge; the official who presides over an administrative hearing and issues a decision.
  • Areas of Association Responsibility: Specific parts of the property that the HOA is legally obligated to manage, maintain, and repair.
  • CAD Drawing: Computer-Aided Design drawing; used in this case by Desert Earth Works to plan irrigation and plant placement.
  • CC&Rs: Covenants, Conditions, and Restrictions; the governing documents that dictate the rules and rights within a planned community.
  • Common Area: Property within a development that is owned or managed by the HOA for the use and benefit of all members.
  • Continuance: A legal order to postpone a hearing to a later date.
  • Desertscape (Xeriscape): Landscaping designed to reduce or eliminate the need for supplemental water from irrigation.
  • OAH: Office of Administrative Hearings; the independent state agency in Arizona that conducts evidentiary hearings.
  • Open Space: A land-use designation (like Tract B or C in the plat) intended to remain undeveloped and accessible.
  • Petitioners: The parties bringing the complaint (in this case, the Longs).
  • Respondent: The party responding to the complaint (in this case, the Villas at Desert Camp Association).

The Great Grass Debate: Navigating HOA Rights and "Change of Use" in Desert Landscaping

Introduction: A Neighborhood Divided over Turf

The adjudication of Kay & William Long vs. Villas at Desert Camp Association (No. 25F-H073-REL) provides a definitive case study in the evolving landscape of Arizona community governance. Heard before the Office of Administrative Hearings (OAH) under Ariz. Rev. Stat. § 32-2199.01, the dispute encapsulates the friction between a homeowner’s expectation of historical community aesthetics and a Board’s broad authority to manage landscaping for sustainability and regulatory compliance.

The central triable issue was whether the Association’s decision to remove approximately 2,500 square feet of turf and install desert landscaping (desertscape) constituted a "change of use." If so, under the community's governing documents, a full membership vote would have been a prerequisite. The Administrative Law Judge (ALJ) was tasked with a fundamental question: Does shifting from grass to rock change the purpose of the land, or is it merely an exercise of the Board’s maintenance duty of care?

The Catalyst: From Citations to Conservation

The project was not an arbitrary aesthetic pivot but a strategic response to external pressures and site-specific maintenance failures. Several factors served as the catalyst:

  • Regulatory Citations: The Master Association (DC Ranch) issued formal citations regarding "dead grass" on Lot 21, a private residence within the Villas where Bermuda grass had become unsustainable.
  • Conservation Mandates: The Board cited looming water conservation requirements from the City of Scottsdale and the Arizona Department of Water Resources (ADWR). The Association aimed for a 20% total water reduction to ensure long-term viability and to secure an $8,000 rebate from the City of Scottsdale.
  • Professional Planning: Rather than a simple rock installation, the Board engaged "Desert Earth Works" to develop a sophisticated "Planting Palette" and CAD drawings to improve drainage and adhere to Master Association standards.

The areas affected included the front yard of Lot 21 and common areas (Tract C) situated in front of Villas 9191, 9179, and 9167.

The Homeowner’s Challenge: The Argument for Section 4.6

Petitioners Kay and William Long contended that the Board had bypassed mandatory democratic protocols. Their challenge relied on a specific interpretation of CC&R Section 4.6:

  • Substantial Alteration: They argued that the removal of 2,500 square feet of grass was a "substantial alteration" to the community’s character and appearance.
  • Functional Loss: The Longs argued the transition from grass to desertscape resulted in a loss of recreational utility. They maintained that while grass provided a space for grandchildren to play or residents to gather, the new "aesthetic" desertscape was non-functional.
  • The Voting Requirement: Under their reading of Section 4.6, any change of this magnitude required a majority vote of the membership, which the Board did not conduct.

The Board’s Rejoinder: Maintenance Duty of Care

The Association’s defense rested on the distinction between "use" and "maintenance." They argued that the fundamental use of the land—open space—remained unchanged. To justify their authority, they relied on a "Statutory Harmonization" of several CC&R sections:

CC&R Section 4.6 (Membership Rights)CC&R Section 8.2(c) & 4.9 (Delegated Board Prerogative)
Trigger: Requires a vote only if the Board resolves that the "current use" is no longer in the best interest of members.Authority: Grants the Board the right to "plant, replace, maintain, and cultivate" landscaping at any time without owner approval.
Scope: Pertains to changes in the "purpose, object, or end" of the land (e.g., from a park to a building).Discretion: Designates the Board as the "sole judge" (Sections 4.9 and 8.2(12)) as to the appropriate maintenance of common areas.

As evidence of community sentiment, the Board presented results from a resident survey conducted on February 5, 2024. The data showed 26 residents favored grass reduction (versus 4 opposed), and 22 residents specifically voted against requiring a formal membership vote for every landscaping change (versus 8 in favor).

Inside the Hearing: Key Evidence and Testimony

The hearing on March 13, 2026, delved into the operational definitions of governance.

  • Defining "Use" vs. "Appearance": Property Manager Aaron Largo testified that a "change of use" typically involves a physical barrier or obstruction—such as converting open space into a gated pickleball court or a community center—that fundamentally alters access.
  • The Professionalism Defense: The Board submitted CAD drawings and testimony regarding the "Planting Palette" to prove the conversion was a professionally designed modification intended to address soil saturation and tree shade issues, not an arbitrary reduction.
  • The "Conspiracy" Rebuttal: The Petitioners alleged the Board intentionally shut off water to Lot 21 to kill the grass and force the conversion. Board President Ron Stacy provided a decisive rebuttal, testifying that he was not in the community from June through September, making the allegation of his personal involvement logistically impossible.

The Verdict: Why the HOA Prevailed

In the ALJ’s Findings of Fact and Conclusions of Law, the Association was deemed the prevailing party. The ruling hinged on three critical legal anchors:

1. The Definition of "Use" The ALJ defined "Use" as a "purpose, object, or end." Since the common areas remained "open space" before and after the conversion, no change of use occurred under Section 4.6.

2. The Section 11.3 "Aesthetic" Anchor A pivotal "smoking gun" in the ALJ’s logic was CC&R Section 11.3(2), which explicitly states that common areas are intended "solely for aesthetic purposes and limited recreational use." This allowed the judge to conclude that because the land’s primary purpose was already "aesthetic," a change from one aesthetic (grass) to another (desertscape) did not alter the land's underlying purpose.

3. Plat Designation (Tract C) The ALJ noted that the common areas were located in "Tract C" of the recorded plat, designated as "open space." As long as the areas remained open and accessible, the Board was operating within its maintenance authority. Under Sections 4.9 and 8.2(12), the Board was the "sole judge" of how to maintain that space.

Conclusion: Top Takeaways for Homeowners and Boards

The Long vs. Villas at Desert Camp decision clarifies the boundaries of Board discretion in an era of environmental transition:

  1. "Sole Judge" Clauses are Powerful: When CC&Rs designate the Board as the sole judge of maintenance, courts are hesitant to interfere unless there is a fundamental shift in the land’s purpose (e.g., from open space to a structure).
  2. Aesthetics Do Not Equal Use: A change in the "character" or "look" of a neighborhood—even a substantial one—is legally distinct from a "change of use."
  3. Good Faith Efforts Matter: While not legally binding as a "vote," the Board’s use of a resident survey on February 5, 2024, and the marking of areas with red flags for inspection demonstrated a "good faith" effort to maintain transparency.
  4. Professional Substantiation: Utilizing Landscape Design Architects and CAD drawings helps insulate Boards from claims that landscaping changes are arbitrary or retaliatory.

As water scarcity continues to drive policy in the Southwest, this case reinforces that sustainability-driven landscaping modifications generally fall under a Board’s maintenance prerogative, provided the land remains dedicated to its platted purpose.

Case Participants

Petitioner Side

  • Kay Long (Petitioner)
    Homeowner representing herself in the hearing
  • William Long (Petitioner)
    Co-petitioner homeowner
  • Pam Dendrak (Witness)
    DC Ranch Modification Committee
    Called by petitioner to testify regarding landscaping modification requirements

Respondent Side

  • Kyle von Johnson (Counsel)
    CHBD Law
    Attorney for Villas at Desert Camp Association
  • Allison Preston (Counsel)
    CHBD Law
    Attorney for Villas at Desert Camp Association
  • Bri Roberts (Counsel)
    CHBD Law
    Attorney for Villas at Desert Camp Association
  • Ron Stacy (Board President / Witness)
    Villas at Desert Camp Association
    Testified on behalf of the respondent association
  • Aaron Largo (Property Manager / Witness)
    Villas at Desert Camp Association
    Community manager for the sub-association

Neutral Parties

  • Nedra-Su Kawasaki (Administrative Law Judge)
    Office of Administrative Hearings
    Presiding judge who authored the final decision
  • Kay Abramsohn (Administrative Law Judge)
    Office of Administrative Hearings
    Signed initial orders granting continuances
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate
    Listed on the transmittal record for OAH documents

Jeremy R. Whittaker vs The Val Vista Lakes Community Association

Case Summary

Case ID25F-H026-REL
Agency
Tribunal
Decision Date2026-05-19
Administrative Law JudgeJC
Outcomeno_files
Filing Fees Refunded
Civil Penalties$0.00

Parties & Counsel

PetitionerJeremy R. WhittakerCounsel
RespondentThe Val Vista Lakes Community AssociationCounsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H026-REL Decision – 1262321.pdf

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25F-H026-REL Decision – 1274825.pdf

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Comprehensive Briefing: Val Vista Lakes Community Association Election and Expenditure Disputes

Executive Summary

This briefing document synthesizes the ongoing legal and administrative disputes involving the Val Vista Lakes Community Association (the Association), Jeremy Whittaker, and CHDB Law. The conflict centers on two primary issues: the accountability for the 2023 Board of Directors election process and the alleged violation of the community's Master Declaration (CC&Rs) regarding the expenditure of association funds for "political" advocacy.

Evidence from internal emails and court transcripts indicates a significant disagreement over the interpretation of Article 9, Section 1 of the CC&Rs. The Association maintains that its efforts to advocate for a $25 dues increase were necessary to avoid financial insolvency and did not constitute "political" activity. Conversely, the petitioner, Jeremy Whittaker, argues that any ballot-based measure is inherently political and that the Board's use of approximately $4,500 for "Vote Yes" signage and mailers constitutes a mandatory violation of governing documents. Simultaneously, the Association has recently produced documents from 2023 that shift the responsibility for election form deficiencies to the previous Board of Directors and their management company, FSR.


Detailed Analysis of Key Themes

1. Responsibility for the 2023 Election Process

Recent correspondence from CHDB Law clarifies the Association's position regarding the 2023 election. For a period, the Association maintained it was not in possession of certain 2023 Candidate Forms. These documents, recently provided by FSR, reveal that:

  • Board Oversight: The 2023 Board President, Sharon Maiden, appointed Christine Tucker to oversee the election.
  • Approval Authority: The 2023 Board explicitly stated they would approve the 2023 Candidate Form and the election timeline.
  • Legal Defensibility: CHDB Law asserts that any issues with the forms—specifically a lack of required disclosures—were the result of decisions made by the 2023 Board. The firm maintains it was only contracted to count votes at the annual meeting and was not involved in candidate certification.
2. The Semantic Interpretation of "Political Issue"

A central point of contention in the 2026 hearing is the definition of "political" as used in Article 9, Section 1 of the CC&Rs, which states the Association "shall not expend funds directly or indirectly to support, endorse or contribute to any political candidate or issue."

PerspectiveDefinition/Argument
Petitioner (Whittaker)Defines "political" broadly as anything submitted to a vote of the membership (ballot measures, dues increases, board elections). Argues that "political" is not limited to "governmental" elections in the text.
Respondent (Association)Defines "political" narrowly using a standard dictionary definition relating to government or public affairs. Argues the provision's intent is to prevent the Association from taking sides in Republican vs. Democrat elections.
3. Expenditure for Advocacy and Signage

In 2024, the Board authorized a budget of up to $4,500 for mailers and signs to advocate for a $25 dues increase.

  • Signage: The Association placed "Vote Yes" signs in common areas. Petitioner argues these were advocacy materials, not neutral informational notices.
  • Email Distribution: Treasurer Diana Ebertshauser used the official Association distribution list to send mass emails urging a "yes" vote. The Petitioner contends this constitutes an "indirect expenditure" of funds, as the distribution list is a maintained Association asset.
  • Financial Records: A dispute exists regarding the "general ledger" and "check register." The Association has withheld transaction-level data, asserting privilege, which has prevented the Petitioner from identifying the exact dollar amount spent on the advocacy campaign.
4. Financial Necessity vs. Procedural Compliance

The Association justifies its advocacy by citing "great financial distress" beginning in 2021. Legal counsel for the Association argued that without the $25 increase, the community faced threats of bankruptcy, receivership, or judicial relief. The Association maintains that communicating the "desperation" of the financial situation to members is essential "association business" rather than political advocacy.


Important Quotes with Context

On Election Accountability

"Therefore, any issues, including the lack of any disclosures, with the 2023 Candidate Form were a direct result of the approvals and decisions made by the 2023 Board of Directors."

Josh Bolen, Esq. (March 4, 2025 email) Context: Bolen is addressing allegations that current legal counsel or the current Board mishandled the 2023 candidate certification, shifting the blame to the prior year's leadership.

On the Definition of "Political"

"If the issue excludes association votes, then the association could always spend dues to influence membership vote… simply by labeling it 'association business.' That reading makes the restriction meaningless."

Jeremy Whittaker (Hearing Testimony, Jan 30, 2026) Context: Whittaker arguing that allowing the Board to spend money to influence its own elections or assessments creates a loophole that ignores the CC&Rs' mandatory "shall not" language.

"A simple Google search of the word political involves the government or the processes of the government. The association is not government."

Josh Bolen, Esq. (Hearing Argument, Jan 30, 2026) Context: The Association's legal defense for spending money on "Vote Yes" signs, arguing that internal HOA matters do not meet the definition of "political."

On Quasi-Governmental Status

"My position is that the the association is quasi governmental… [it is] just like taxation, right? In the municipal government, the government is not allowed to advocate for an issue."

Jeremy Whittaker (Hearing Testimony, Jan 30, 2026) Context: Whittaker responding to cross-examination regarding whether a non-profit corporation should have the same advocacy restrictions as a government entity.


Actionable Insights

Based on the provided context, the following observations represent key areas for resolution or further investigation:

  • Transparency in Accounting: The dispute over "privileged" general ledgers suggests a need for a clear determination on whether transaction-level data regarding election spending is truly privileged. Resolving this would clarify the exact scale of the advocacy expenditure.
  • Clarification of CC&R Language: The term "political issue" in Article 9 is currently being interpreted through "deference" by the Board. A formal adjudication or amendment to the CC&Rs may be necessary to define whether this includes internal ballot measures.
  • Separation of Information and Advocacy: To avoid future litigation, the Association could adopt a "neutral informational" standard for ballot measures, providing facts and figures (e.g., town hall dates, budget requirements) without explicit "Vote Yes" or "Vote No" directives.
  • Audit of Candidate Disclosures: Given that the 2023 candidate forms have now been recovered from FSR, a retrospective audit could confirm if any conflicts of interest were indeed withheld from the membership during that election cycle.
  • Standardization of Distribution Lists: The use of the official distribution list by individual board members for advocacy is a point of legal friction. Establishing a policy that limits the use of these lists to neutral business notices would mitigate claims of "indirect expenditure" for advocacy.

Study Guide: Val Vista Lakes Community Association Governance and Legal Disputes

This study guide provides a comprehensive overview of the organizational structure, legal definitions, and recent administrative conflicts within the Val Vista Lakes Community Association (VVL). It synthesizes information from the Master Declaration of Covenants, Conditions, and Restrictions (CC&Rs), legal correspondence regarding election protocols, and hearing transcripts concerning the use of association funds for political advocacy.


Part 1: Key Concepts and Themes

1. The Interpretation of Article 9, Section 1

The central legal dispute in the 2026 hearing (Whittaker v. Val Vista Lakes Community Association) hinges on the interpretation of Article 9, Section 1 of the CC&Rs. The text states:

"The association shall not expend funds directly or indirectly to support, endorse or contribute to any political candidate or issue."

Differing Interpretations:

  • Broad Interpretation (Petitioner): Argues that "any political candidate or issue" includes internal association votes, such as dues increases or special assessments. This view posits that when a Board advocates for a specific outcome on a ballot, it is engaging in political activity.
  • Narrow Interpretation (Respondent): Argues that "political" refers strictly to governmental elections (city, county, state, or federal). The Association maintains that promoting "association business" (e.g., a dues increase to avoid bankruptcy) is not political and is necessary for the corporation’s survival.
2. Election Management and Board Responsibility

Documentation from 2023 and 2024 highlights a shift in election oversight and disclosure protocols:

  • 2023 Election: Overseen by a Board-appointed member (Christine Tucker) under then-President Sharon Maiden. Disputes arose regarding the lack of candidate disclosures and the approval of candidate forms. The current Association position is that the 2023 Board held sole control and responsibility for any issues during that cycle.
  • 2024 Election: The 2024 Board implemented stricter requirements, mandating "proper" candidate forms to ensure greater transparency and disclosure of potential conflicts of interest.
3. Financial Distress and "Association Business"

In 2024/2025, the Association argued it was under "great financial distress" and faced potential bankruptcy or judicial receivership. This led to a membership vote for a $25 dues increase. The Board authorized a budget of up to $4,500 for mailers and signage to advocate for a "Yes" vote, sparking a legal challenge over whether these funds were used for "political" purposes in violation of the CC&Rs.


Part 2: Glossary of Important Terms

The following terms are defined according to the 1985 Master CC&Rs and supplemental legal context:

TermDefinition
Annual AssessmentA charge levied each year against each Lot, Parcel, or Owner to fund Association operations.
Association LandReal property owned or leased by the Association, including buildings and improvements.
Common AreaAll land within Val Vista Lakes intended for the use and enjoyment of Members, including areas for landscaping, drainage, or flood control.
DeclarantVal Vista Lakes Development, an Arizona General Partnership, and its successors.
Dwelling UnitAny building or portion thereof situated on a Lot/Parcel intended for single-family occupancy.
Exempt PropertyLand owned by governmental entities (City of Gilbert, Maricopa County, etc.) or Association Land, which is exempt from certain assessments.
General LedgerThe transaction-level book of accounts that records specific expenditures; a point of contention regarding privilege and transparency.
Land Use ClassificationA designation (e.g., Single Family Residential, Commercial Office) that determines the permitted improvements and uses for a specific Lot or Parcel.
MemberAny person holding a Membership in the Association, typically as a record holder of legal title (Owner).
Tract DeclarationA recorded declaration that establishes specific covenants and restrictions for a particular portion of Val Vista Lakes.
Visible From Neighboring PropertyAn object that would be visible to a person six feet tall standing at ground level on neighboring property.

Part 3: Short-Answer Practice Quiz

  1. Who was the 2023 Board President responsible for appointing the overseer of the 2023 Election?
  • Answer: Sharon Maiden.
  1. What was the specific budget amount approved by the Board for mailers regarding the 2024 dues increase vote?
  • Answer: $4,500.
  1. According to the CC&Rs, what must happen before an Owner can make an alteration to the exterior appearance of their property?
  • Answer: They must obtain prior written approval from the Architectural Committee.
  1. What is the "Deference Clause" mentioned by the Association’s legal counsel?
  • Answer: A provision (Article 9, Section 1) that purportedly gives the Board the authority to interpret provisions of the Declaration when ambiguity exists.
  1. Under Article 4, Section 2(m), what types of signs are generally prohibited if they are "Visible From Neighboring Property"?
  • Answer: Commercial, political, and "similar signs," with specific exceptions for legal proceedings or approved residential identification.
  1. What was CHDB Law's specific role in the 2023 Election process, according to Josh Bolen?
  • Answer: They were only asked to count the votes at the annual meeting.
  1. Identify one reason the Association gave for its "Vote Yes" advocacy campaign.
  • Answer: The Association was in financial distress and needed the funds to avoid bankruptcy or receivership.
  1. How does the CC&R define "Single Family"?
  • Answer: A group of persons related by blood, marriage, or adoption, or a group of not more than three unrelated persons maintaining a common household.

Part 4: Essay Prompts for Deeper Exploration

  1. The Conflict of Interpretation: Analyze the legal and logical arguments regarding the term "political issue" as found in the Val Vista Lakes CC&Rs. Contrast the view that "political" is limited to government elections with the view that it includes any issue put to a membership vote. Which interpretation better serves the intended purpose of protecting member dues from being used for advocacy?
  2. Governance and Transparency: Evaluate the evolution of election procedures from 2023 to 2024. Discuss the implications of disclosing candidate conflicts after an election versus requiring comprehensive candidate forms before the vote. How do these practices impact community trust and Association liability?
  3. Fiduciary Duty vs. Restrictive Covenants: The Association argued that advocating for a dues increase was a business necessity to avoid financial ruin. Discuss whether a Board's fiduciary duty to keep the Association solvent overrides restrictive covenants (like Article 9, Section 1) that prohibit spending on advocacy.
  4. The Role of Quasi-Governmental Entities: Based on the hearing transcript, explore the concept of a Homeowners Association as a "quasi-governmental" entity. How does this classification affect the rights of members regarding "taxation" (assessments) and the use of forced funds for "electioneering"?

Part 5: Summary Table of 2023 vs. 2024 Election Facts

Feature2023 Election2024 Election
Board OversightChristine Tucker (Appointed by Sharon Maiden)2024 Board (including Ebertshauser and Hurtado)
Candidate FormsApproved by 2023 Board; lacked certain disclosures"Proper" forms required to ensure disclosure
CHDB Law RoleVote counting onlyNo involvement in form review/certification
Post-ElectionConflicts disclosed to Board after the factFocus on compliance and correcting past statements

Inside the Val Vista Lakes Legal Battle: Dues Increases, "Missing" Forms, and the Definition of "Political"

1. Introduction: A Community at a Crossroads

On January 30, 2026, the governance of Val Vista Lakes was placed under a legal microscope in hearing docket number 25026 RO. The proceedings, Jeremy Whittaker v. Val Vista Lakes Community Association, represent more than a simple neighborly dispute; they address a foundational question of HOA power: Can a board use "forced dues" to influence the outcome of its own elections?

The atmosphere was marked by palpable tension as petitioner Jeremy Whittaker framed the Association as a "quasi-governmental" entity that had overstepped its bounds. At the heart of the conflict are two explosive revelations: the sudden, eleventh-hour reappearance of "missing" 2023 election documents and allegations of improper spending. As the community watches, the case sets a high-stakes precedent for whether an HOA board can legally engage in outcome-directed advocacy using the membership’s own resources.


2. The Mystery of the 2023 Election Forms

A central pillar of the Association’s recent defense involves a cache of 2023 Candidate Forms that were long claimed to be non-existent. In a startling shift, a March 4, 2025, email from Association counsel Josh Bolen revealed that these documents were "suddenly" produced by FirstService Residential (FSR) on March 3, just as legal scrutiny intensified.

The Association’s narrative has pivoted from a claim of "non-possession" to one of "prior board negligence." Key details from the internal trail include:

  • The Sudden Discovery: After maintaining for months that these records were missing, the Association turned them over only after FSR located them in early March 2025.
  • The Maiden Appointment: Evidence confirms that 2023 Board President Sharon Maiden specifically appointed Christine Tucker to oversee the 2023 election process.
  • Shifting Accountability: The current Board now asserts it had no involvement in the 2023 approval process, effectively blaming the previous administration for any "lack of disclosures" found within those newly discovered forms.

"The Paperwork Trail" Counsel Josh Bolen has been explicit in distancing current leadership from the discovery, asserting that the 2023 Board "solely controlled" the election process. This move effectively frames any procedural failures or disclosure gaps as the legacy of former leadership, rather than a systemic failure of the Association’s current management.


3. Issue 3: The $4,500 "Vote Yes" Campaign

The most contentious testimony focused on whether the Board violated Article 9, Section 1 of the CC&Rs by using community funds to advocate for a $25 dues increase. Whittaker argued that the Association abandoned its role as a neutral provider of information, instead engaging in a biased campaign.

Whittaker presented a timeline of "outcome-directed advocacy" supported by the following evidence:

  • Authorized Budgeting: Board minutes show a motion (seconded by Diana Ebertshauser) to authorize a budget of $4,500 for "Vote Yes" mailers and signage.
  • The "Treasurer’s Email": Whittaker identified Board Treasurer Diana Ebertshauser as having used the official Association distribution list—a resource unavailable to the general membership—to send mass emails urging a "Yes" vote.
  • Common Area Signage: Between August and November 2024, "Vote Yes" signs were placed prominently throughout common areas.

In response, the Association’s counsel argued that while the Board authorized a "not to exceed" budget of $4,500, the actual expenditure was "significantly less" because members allegedly donated many of the signs. Whittaker remained steadfast, stating: "No governing body should have the power to spend money on something that is politically motivated… my position is that the association is quasi-governmental."


4. The Great Debate: What Defines a "Political Issue"?

The adjudication rests on the interpretation of a single word: political. The hearing showcased two fundamentally different views of the Association’s legal restrictions.

PartyInterpretation of "Political Issue"Core Argument
Petitioner (Whittaker)Any ballot measure or vote submitted to the membership.The Municipal Analogy: Whittaker argued that HOA assessments are like taxes. Just as a school board or city cannot use tax dollars to campaign for a "Yes" vote on a tax increase, an HOA cannot use forced dues to influence "Association business."
Respondent (Bolen/Association)Limited strictly to governmental elections (City, County, State, Federal).The Google Definition: Bolen cited a Google search defining "political" as relating to "government or public affairs of a country." As a non-profit corporation, the HOA argues it must be free to "encourage" members to support its business goals.

5. Financial "Dire Straits" vs. Governance Restrictions

The Association justified its advocacy by painting a picture of financial ruin. Josh Bolen testified that between 2021 and 2024, the community was in "great financial distress," facing the imminent threat of receivership or bankruptcy. He argued that the dues increase was a desperate necessity and that failing to advocate for it would "severely hamstring" the Association.

Whittaker countered that financial urgency does not grant the Board license to ignore the CC&Rs. He offered a blunt perspective on the threat of insolvency: "I think bankruptcy is actually the solution to a problem at times… when spending goes unchecked for too long." His primary contention was that the Board’s duty is to provide "unbiased information," allowing the residents to decide the community's financial fate without being influenced by their own dues.


6. The CC&R Ground Truth: Article 9, Section 1

The legal fulcrum of the case is the exact text of the Master CC&Rs:

"The Association shall not expend funds directly or indirectly to support, endorse or contribute to any political candidate or issue."

The Association’s defense relies heavily on a "Deference" clause, claiming that because the word "political" is not defined, the Board has the absolute power to interpret the provision as it sees fit. Whittaker challenged this logic, arguing that a deference clause is not a "get out of jail free" card and cannot be used to "erase" mandatory "shall not" language from the community’s highest governing document.


7. Conclusion: What This Means for Val Vista Lakes Residents

As the community awaits a final ruling, the evidence presented in Docket 25026 RO highlights a significant rift in how Val Vista Lakes is managed. For residents, there are three critical takeaways:

  1. Accountability: The Association has formally shifted the blame for the 2023 election irregularities to the former Board, specifically citing the oversight of Christine Tucker.
  2. Transparency: A major flashpoint remains the "General Ledger." The Association continues to withhold transaction-level details, asserting Attorney-Client Privilege because the ledger contains line items for legal fees paid to CHDB Law. This leaves residents unable to verify the exact amount of dues spent on advocacy.
  3. Precedent: If the Board’s interpretation of "political" holds, it sets a precedent where future Boards can use member dues to campaign for any preferred outcome—including their own re-elections—simply by labeling it "Association business."

The resolution of this case will ultimately define whether Val Vista Lakes operates as a neutral service provider or as a political entity capable of campaigning against its own members with their own money. Homeowner participation remains the only true check on this expanding power.

Case Participants

Petitioner Side

  • Jeremy R. Whittaker (Petitioner)
    Appeared on his own behalf.
  • Michael Raine (Counsel for Petitioner)
    Boesen & Snow LLC
    Withdrew as counsel on December 18, 2025.
  • Sharon Maiden (Witness)
    Called as a witness by the Petitioner.

Respondent Side

  • Josh M. Bolen (Counsel for Respondent)
    CHDB Law, LLP
  • Ashley N. Turner (Counsel for Respondent)
    CHDB Law, LLP
  • Bryan Patterson (Witness)
    Val Vista Lakes Community Association
    Appeared as a witness for the Respondent.
  • Diana Ebertshauser (Director / Subpoenaed Witness)
    Val Vista Lakes Community Association
  • Brodie Hurtado (Director / Subpoenaed Witness)
    Val Vista Lakes Community Association
  • Brian Solomon (Treasurer / Subpoenaed Witness)
    Val Vista Lakes Community Association
  • Jonathan Ebertshauser (Subpoenaed Witness)
    CHDB Law, LLP
  • Tamara Swanson (Community Manager / Subpoenaed Witness)
    HOAMCO
  • Theresa Laubenthal (Paralegal)
    CHDB Law, LLP
    Worked on filings and correspondence for Respondent.

Neutral Parties

  • Jenna Clark (Administrative Law Judge)
    Office of Administrative Hearings
    Presiding judge for the case.
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

Other Participants

  • Laura Tannery (Former Property Manager / Subpoenaed Witness)
    FirstService Residential
  • Mike Dill (Subpoenaed Witness)
  • Douglas Austin (Former Manager / Subpoenaed Witness)
    FirstService Residential
  • Delaney Gazaille (Subpoenaed Witness)

Heidi Kummetz v. Loz Blancos Homeowners’ Association Inc

Case Summary

Case ID25F-H082-REL
Agency
Tribunal
Decision Date5/20/2026
Administrative Law JudgeKAA
Outcome
Filing Fees Refunded
Civil Penalties

Parties & Counsel

PetitionerHeidi KummetzCounselPro Se (Self-represented at hearing; previous counsel withdrawn on December 15, 2025)
RespondentLos Blancos Homeowners' Association Inc.CounselAustin Baillio, Esq. (Maxwell & Morgan, P.C.)

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H082-REL Decision – 1378111.pdf

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25F-H082-REL Decision – 1379980.pdf

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25F-H082-REL Decision – 1388430.pdf

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25F-H082-REL Decision – 1388433.pdf

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25F-H082-REL Decision – 1403795.pdf

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25F-H082-REL Decision – 1411672.pdf

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25F-H082-REL Decision – 1420139.pdf

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25F-H082-REL Decision – 1420142.pdf

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25F-H082-REL Decision – 1425165.pdf

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25F-H082-REL Decision – 1427471.pdf

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Briefing Document: Kummetz v. Loz Blancos Homeowners' Association Inc. (No. 25F-H082-REL)

Executive Summary

This document provides a comprehensive analysis of the administrative hearing and subsequent legal ruling in the matter of Heidi Kummetz (Petitioner) v. Loz Blancos Homeowners' Association Inc. (Respondent). The case centered on an alleged violation of Arizona Revised Statutes (A.R.S.) § 33-1805(A) regarding the timely production of homeowners' association records.

The Petitioner alleged that the HOA failed to fulfill a "Ten Day Records Request" submitted via email on August 10, 2025. The Respondent maintained that the Petitioner failed to follow the established protocol of using an online portal for such requests, which had been communicated to the community following a transition in management companies.

Following an evidentiary hearing held on May 6, 2026, Administrative Law Judge (ALJ) Kay A. Abramsohn issued a final decision on May 20, 2026, dismissing the petition. The Tribunal ruled that the HOA’s established procedure for records requests was valid and that the statutory 10-day response window was not triggered until the Petitioner complied with that procedure on December 9, 2025. Consequently, the HOA was found to be in compliance with the law, and the Petitioner was held responsible for her own filing fees.


Detailed Analysis of Key Themes

1. Statutory Interpretation of Records Requests (A.R.S. § 33-1805)

The central legal tension in this case was the interpretation of how a records request must be "delivered" to trigger the statutory 10-business-day deadline.

  • Petitioner’s Argument: Kummetz argued that because the statute does not explicitly mandate a specific delivery method (e.g., mail vs. portal), her email to board members and management staff on August 10, 2025, constituted a valid request.
  • Respondent’s Argument: The HOA argued that associations have the right to establish reasonable administrative processes to streamline communications. They contended that their management company, Advanced Community Services (ACS), required all requests to be logged as "Action Items" on their proprietary portal.
  • Tribunal Ruling: The ALJ concluded that since the Petitioner had been repeatedly instructed to use the portal by both the current and outgoing management companies, her email did not constitute a valid submission to the HOA. The statutory clock only began once the request was entered into the portal on December 9, 2025.
2. Impact of Management Company Transitions

The testimony revealed a period of significant administrative instability within the Loz Blancos HOA, which contributed to the dispute.

  • Rapid Turnover: Between May 2025 and February 2026, the HOA transitioned through four different management entities: Lighthouse, Thrive, ACS, and Choice Management.
  • Administrative Friction: The transition from Thrive to ACS was described as "chaotic," involving a full board recall, resignations, and missing documentation. The Board President, Pam Zanocco, testified that the ACS portal was specifically implemented to "streamline" and "unravel" the administrative mess left by previous management.
  • Communication Gaps: A significant portion of the hearing was dedicated to whether Kummetz was properly notified of the portal requirement. The HOA provided an undated July 2025 newsletter and testimony regarding a September 22, 2025, email as evidence of notice.
3. Petitioner Standing and Participation

A secondary theme emerged regarding the Petitioner’s standing to bring the claim.

  • Sale of Property: During the course of the litigation, Kummetz sold her condominium (effective March 23, 2026).
  • HOA’s Motion to Dismiss: The HOA filed a motion to vacate the hearing, arguing that as a non-owner, Kummetz no longer had an interest in the documents or standing to sue.
  • Resolution: While the ALJ proceeded with the hearing to determine if a past violation occurred, the final ruling noted that Kummetz was no longer a member. Kummetz attempted to appoint a current owner as a representative to receive future documents, but the dismissal of the petition rendered this moot.

Important Quotes with Context

From the Evidentiary Hearing (April 24 & May 6, 2026)

Heidi Kummetz (Petitioner): "The evidence today will show that the board has acted with willful intent and bad faith… I will prove that this pattern of behavior constitutes a deliberate attempt to withhold information from owners."

  • Context: This was part of Kummetz's opening statement, where she argued that the failure to provide records was not an administrative error but a purposeful lack of transparency regarding the HOA's financial health.

Austin Baillio (Attorney for Respondent): "The association believes that this narrow issue will be for the court to decide whether it was mandated to respond to the August 10th record request that was sent via email or whether it was appropriate to respond to it once it was submitted to the proper process."

  • Context: Baillio framing the core legal question of the case: Does a specific HOA administrative process override a general statutory right to request records via any medium?

Pam Zanocco (Board President): "Our board was knee-deep in trying to unravel so many things such as that $1.5 million loan that was needed to be addressed… it was chaotic to say the least because documents weren't even sent from the first one from Lighthouse."

  • Context: Zanocco explaining the administrative difficulties the new board faced following the recall of the previous board (which included Kummetz) and the subsequent management changes.

Administrative Law Judge Kay Abramsohn: "Petitioner’s efforts to, apparently, cover all possibilities by simply emailing multiple persons, fell short of submitting a records request to the then known HOA management company."

  • Context: Found in the Findings of Fact in the Final Decision, explaining why the email blast did not trigger the 10-day statutory response requirement.

Timeline of Key Events

DateEvent
May 29, 2025Previous HOA Board (including Petitioner) is recalled.
July 1, 2025Advanced Community Services (ACS) begins management; introduces "Action Item" portal.
August 10, 2025Petitioner sends records request via email to multiple board and staff members.
August 11, 2025Board members respond, instructing Petitioner to use the ACS portal.
August 28, 2025Petitioner files the formal Petition with the Arizona Department of Real Estate.
December 9, 2025Petitioner submits the records request via the ACS portal.
December 19, 2025ACS responds within 10 business days, offering a date for records review.
March 23, 2026Petitioner sells her property and ceases to be an HOA member.
May 6, 2026Final evidentiary hearing is conducted virtually.
May 20, 2026ALJ issues Final Decision dismissing the petition.

Actionable Insights

For Homeowners' Associations (HOAs)
  • Formalize and Publicize Communication Channels: The ruling affirms that associations can require specific methods for records requests (like a portal) provided they consistently communicate these requirements to members.
  • Document Management Transitions: In cases of management turnover, maintain a clear "paper trail" of when members were notified of new procedures. The HOA's success in this case relied on evidence of newsletters and direct communications (emails/texts) informing the Petitioner of the portal.
  • Timely Response via Approved Channels: Once a member complies with the association's established process, the 10-day statutory clock is absolute. Failure to respond within that window after a portal submission would likely have resulted in a violation.
For Homeowners
  • Adhere to Association Protocols: Even if the law does not specify a delivery method, homeowners should follow the association's documented procedures for records requests to ensure the 10-day statutory clock is legally triggered.
  • Maintain Records of Interaction: The Petitioner's case was weakened because the HOA was able to show they had responded to her emails by redirecting her to the portal, whereas she could not prove the portal requirement was hidden from her.
  • Understand Standing Limitations: Be aware that selling a property during an HOA dispute may limit the remedies available, such as the ability to compel the future production of documents.
Legal Precedent Established

The decision reinforces the principle that an HOA may establish reasonable administrative procedures for the submission of records requests. A homeowner's refusal to follow such procedures, after being duly notified, prevents them from successfully claiming a statutory violation of the response deadline.

Study Guide: Heidi Kummetz v. Loz Blancos Homeowners' Association Inc. (No. 25F-H082-REL)

This study guide provides a comprehensive overview of the administrative hearing between Heidi Kummetz and the Loz Blancos Homeowners' Association Inc. It covers the core legal disputes, the timeline of proceedings, key concepts regarding Arizona homeowner association (HOA) law, and provides practice materials for deeper analysis.


1. Case Overview and Key Entities

The matter of Heidi Kummetz v. Loz Blancos Homeowners' Association Inc. (Docket No. 25F-H082-REL) centers on a dispute regarding the timely production of association records as mandated by Arizona Revised Statutes.

Key Parties
EntityRoleDescription
Heidi KummetzPetitionerA homeowner (and former board member) within the Loz Blancos community who filed the petition.
Loz Blancos HOARespondentThe planned community association and its Board of Directors.
Kay A. AbramsohnALJThe Administrative Law Judge who presided over the final hearing and issued the decision.
Adam D. StoneALJThe Administrative Law Judge who issued initial orders and continuances.
Austin BaillioCounselThe attorney representing the Loz Blancos HOA.
Pamela ZenokcoWitnessBoard President of Loz Blancos HOA.
Boris KurtnikWitness/EntityBoard Treasurer of Loz Blancos HOA.
Property Management Entities

The case involves a rapid succession of management companies, which significantly impacted the communication and record-keeping processes:

  • Lighthouse Management: Managed the HOA until May 31, 2025.
  • Thrive Management: Hired by the Petitioner shortly before her board recall; managed from June 1 to June 30, 2025.
  • Advanced Community Services (ACS): Managed from July 1, 2025, to February 19, 2026. This entity established the "Action Item" portal at the heart of the dispute.
  • Choice Management: Took over management starting February 20, 2026.

2. Core Legal Concepts and Statutes

The primary legal framework for this case is derived from the Arizona Revised Statutes (A.R.S.) governing planned communities.

A.R.S. § 33-1805: Association Records

This statute dictates how HOAs must handle requests for information from members. Key provisions include:

  • Reasonable Availability: All financial and other records must be made reasonably available for examination by any member or their designated representative.
  • 10-Day Fulfillment Rule: The association has ten business days to fulfill a request for examination or provide copies after a request is made.
  • Copy Fees: Associations may charge a fee for copies, capped at fifteen cents per page.
A.R.S. § 32-2199 et seq.

These statutes grant the Arizona Department of Real Estate (ADRE) and the Office of Administrative Hearings (OAH) the authority to hear and decide disputes between owners and associations.

  • Burden of Proof: In these proceedings, the Petitioner bears the burden of proving by a preponderance of the evidence that a violation occurred.
  • Civil Penalties: The ALJ has the authority to levy civil penalties for violations of the statute or community documents.

3. Detailed Timeline of Events (2025–2026)

DateEventDetails
May 29, 2025Board RecallThe previous HOA Board (including Petitioner) is recalled.
June 18, 2025New Board SeatedA new board, including President Pamela Zenokco, takes office.
July 2025ACS NewsletterACS sends a newsletter instructing residents to use an online "Action Item" portal for all requests.
August 10, 2025Initial RequestPetitioner emails a comprehensive records request to several board members and ACS staff.
August 11, 2025Portal DirectiveBoard members (Kurtnik and Zenokco) instruct Petitioner via email/text to post the request on the ACS portal.
August 28, 2025Petition FiledPetitioner files a petition with the ADRE alleging a violation of the 10-day rule.
Dec 9, 2025Portal SubmissionPetitioner finally posts the records request to the ACS online portal.
Dec 19, 2025HOA ResponseACS responds to the portal request within 10 days, offering a time for record review.
Dec 29, 2025Record ReviewPetitioner reviews available records at the ACS office.
April 24, 2026Initial HearingHearing convened but continued because background documents were missing from the Tribunal’s system.
May 6, 2026Final HearingThe evidentiary hearing is held virtually before ALJ Abramsohn.
May 20, 2026Final DecisionALJ issues a decision dismissing the petition.

4. Summary of the Dispute and Decision

The Petitioner’s Argument

Heidi Kummetz contended that the HOA willfully disregarded its fiduciary duty by failing to respond to her August 10, 2025, email request within the 10-day statutory window. She argued that since board members acknowledged receipt of the email, the "clock" had started. She further claimed she was unaware that the online portal was mandatory until a board meeting in November 2025.

The Respondent’s Argument

The HOA argued that the management transition to ACS necessitated a streamlined process for tracking requests via an online portal. They asserted that Petitioner was immediately informed of this process on August 11, 2025, but refused to comply until December. They maintained that once the proper procedure was followed on December 9, they fulfilled the request within 10 business days.

The Tribunal's Findings

The ALJ ruled in favor of the HOA, concluding:

  1. Notice was Provided: Evidence showed Petitioner was informed in July (via newsletter) and August (via text/email) of the requirement to use the ACS portal.
  2. Procedure is Permissible: While the statute does not specify a delivery method, the association is allowed to establish a reasonable process (like an Action Item portal) to manage requests.
  3. Failure to Comply: The August 10 email did not constitute a valid submission under the HOA's established procedure.
  4. Timely Fulfillment: The HOA complied with the 10-day rule once the request was properly submitted in December.

5. Short-Answer Practice Questions

  1. What is the specific timeframe mandated by A.R.S. § 33-1805(A) for an HOA to fulfill a records request?
  2. According to the HOA's testimony, why was Thrive Management's president, Amy Taylor, hired and then quickly resigned?
  3. What was the maximum fee per page the HOA was legally allowed to charge the Petitioner for copies of records?
  4. On what date did the Petitioner finally submit her records request through the ACS online portal?
  5. What was the primary reason the April 24, 2026, hearing was continued to May 6, 2026?
  6. Why did the HOA file a motion to dismiss the petition on April 2, 2026?
  7. Identify three specific types of records included in the Petitioner’s August 10 request.
  8. Who bore the burden of proof in this administrative hearing, and what was the required standard of evidence?

6. Essay Questions for Deeper Exploration

  1. Procedural Rights vs. Statutory Mandates: Analyze the tension between an association’s right to establish administrative procedures (like an online portal) and a member's statutory right to records under A.R.S. § 33-1805(A). Does a specific "delivery method" requirement by an HOA potentially obstruct the statutory intent of transparency?
  2. The Impact of Management Transitions: The source context describes a "chaotic" transition between four management companies in a short period. Discuss how these transitions impacted the legal standing of both the Petitioner and the Respondent. How did the ALJ account for these transitions in the final decision?
  3. Standing and Mootness: At the time of the final hearing, the Petitioner had sold her condo. Explore the legal concept of "standing" as it applied to this case. Should a former homeowner be entitled to seek penalties for violations that occurred while they were still a member? Support your answer using the arguments found in the motion to dismiss and the final decision.

7. Glossary of Important Terms

  • Action Item: A specific entry or request submitted through the ACS property management online portal, used by the HOA to track and respond to member concerns.
  • Administrative Law Judge (ALJ): An official who presides over an administrative hearing, hears evidence, and issues a written decision.
  • Burden of Proof: The obligation of a party to provide sufficient evidence to support their claim.
  • Continuance: A postponement of a legal proceeding to a later date.
  • Exigent Circumstances: Unusual or emergency conditions that may allow for a deviation from standard legal procedures or deadlines.
  • Fiduciary Duty: The legal and ethical obligation of HOA board members to act in the best interests of the association and its members.
  • Motion to Vacate: A formal request to a judge to cancel or nullify a previous order or scheduled hearing.
  • Preponderance of the Evidence: The evidentiary standard in civil/administrative cases, meaning a fact is "more probably true than not."
  • Recall: A procedure by which HOA members can vote to remove board members from office before their terms expire.
  • Respondent: The party against whom a petition is filed (in this case, the Loz Blancos HOA).
  • Statutory Obligation: A requirement or duty created by enacted laws (statutes).

Portal Problems: Lessons in Record Requests from the Kummetz v. Los Blancos Case

1. Introduction: The Clash Between Homeowners and HOA Management

In the complex world of community governance, a recurring tension exists between a homeowner’s right to transparency and an association’s need for administrative order. While Arizona law provides a clear statutory framework for accessing records, the "how" of a request can be just as legally significant as the "what." The case of Heidi Kummetz v. Los Blancos Homeowners' Association Inc. (No. 25F-H082-REL) serves as a definitive cautionary tale for members who attempt to bypass established protocols. It illustrates that when a Petitioner fails to adhere to an association's reasonable administrative procedures, the statutory clock may never actually start ticking.

2. The Request: A Deep Dive into the August 10th Email

On August 10, 2025, Heidi Kummetz initiated what she termed a "Ten Day Records Request" via email. At the time, the Los Blancos HOA was navigating a turbulent period, having just moved through a management transition from Lighthouse to Thrive, and finally to Advanced Community Services (ACS).

The scope of her initial inquiry was exhaustive, including:

  • Financial Records: Monthly bank statements and registers (May–July 2025), bank loan statements, and full financials including ledgers and reconciliation reports.
  • Operational Records: All invoices, bids, and related communications from May 1, 2025, to the present.
  • Contracts & Governance: Executed contracts with vendors (including ACS), termination notices, insurance binders, board communications resulting in consensus votes, and communication with city code enforcement.

Kummetz sent this request to an array of stakeholders: Board Treasurer Boris Kurtnik, President Pam Zanocco, and the management company (ACS). By December, she expanded her demands even further, seeking specific AZROC numbers for contractors and a copy of an executed contract for a forensic accountant, raising the stakes of the association’s compliance.

3. The Administrative Obstacle: Portal vs. Email

The core conflict did not involve a refusal to produce records, but rather the method of the request. The Los Blancos Board, struggling to "unravel" a chaotic transition involving a $1.5 million loan issue left by the previous leadership, had implemented a streamlined "Action Item" portal through ACS to track all communications.

A critical fact established in the hearing was that Kummetz was not an uninformed outsider; she was a former board member who had been recalled on May 29, 2025. Furthermore, on July 15, 2025—nearly a month before her disputed email—Thrive President Amy Taylor had explicitly notified her that ACS had taken over and that "[a]ny records requests must be sent to them."

He Said/She Said: The Conflict Over Mandates

  • The Petitioner’s Argument: Kummetz contended that A.R.S. § 33-1805(A) does not explicitly mandate a delivery method. She argued that because the Treasurer acknowledged her email on August 11, the 10-day statutory clock should have commenced. She characterized the Board’s redirection to the portal as a "request" rather than a legal mandate.
  • The HOA’s Defense: The association maintained that the portal was the official communication channel, a fact reinforced through a July newsletter and a direct text from President Pam Zanocco on August 11, which read: "I saw your email. ACS will give you all the records. They just ask that you post your request on their portal." This text also included a request for a "modem for unit 49," highlighting the mix of informal board communication versus the formal administrative requirement of the portal.

4. The Timeline of Compliance

The Administrative Law Judge (ALJ) decision established a clear chronology that undermined the Petitioner’s claim of "willful disregard" by the Board:

  • July 15, 2025: Kummetz receives actual notice from the outgoing management company that all records requests must be directed to ACS.
  • August 10, 2025: Petitioner sends the initial email request.
  • August 11, 2025: The HOA Treasurer and President immediately inform the Petitioner that she must use the online portal.
  • September 22, 2025: The Board sends a newsletter to all residents reinforcing that the ACS website is the "main source" for requests.
  • December 9, 2025: Petitioner finally submits the request via the ACS portal.
  • December 19, 2025: ACS responds within 10 business days, offering an in-person inspection.
  • December 29, 2025: Petitioner reviews the records in person.

5. The Tribunal’s Ruling: Why the Homeowner Lost

Administrative Law Judge Kay A. Abramsohn dismissed the petition, ruling that the Petitioner failed to meet the burden of proof. The ALJ's reasoning was centered on two primary conclusions:

  • Failure to Follow Protocol: The August 10th email did not constitute a formal submission. Because the HOA had established and communicated a reasonable process for "Action Items," the email was insufficient to trigger the 10-day statutory response window under A.R.S. § 33-1805(A).
  • The "Insider" Factor: Given Kummetz’s status as a former board member and the explicit warning she received on July 15, her claim that she was unaware of the protocol was not credible. The Tribunal was notably sympathetic to the HOA's need for streamlined processes while navigating "chaotic" management transitions.

As the Petitioner did not prevail, the Judge ruled that she must bear her own $500 filing fee.

6. Essential Takeaways for Homeowners and Boards

This case provides high-impact lessons for HOA professionals and residents alike:

  1. Management Protocol & Notice: HOAs should utilize multiple channels—newsletters, direct emails, and text messages—to establish "Actual and Constructive Notice." The Los Blancos Board "bulletproofed" their defense by proving Kummetz was told multiple times to use the portal.
  2. Statutory Clocks are Conditional: The 10-day window is not an absolute right triggered by any communication; it is contingent upon the proper submission of a request according to the association’s reasonable administrative procedures.
  3. The $500 Risk: In Arizona HOA disputes, the "prevailing party" typically keeps the filing fee. Homeowners who prioritize their own preferred communication methods over established HOA protocols risk losing both their case and their filing fee.

7. Closing Statement

The Kummetz v. Los Blancos case is a reminder that community governance functions best when all parties respect the "rules of the road." Clear communication and adherence to protocol are the most effective tools to avoid the burden of unnecessary litigation. The dispute reached its finality after Kummetz sold her home on March 23, 2026, shortly before the final hearing. Her experience stands as a stark lesson: in the eyes of the law, transparency is a two-way street that requires homeowners to follow the very protocols designed to ensure that transparency is manageable.

Case Participants

Petitioner Side

  • Heidi Kummetz (Petitioner)
    Former HOA Board Member
  • Ian Quinn (Attorney)
    Quinn Law
    Withdrawn counsel for Petitioner

Respondent Side

  • Austin Baillio (Attorney)
    Maxwell & Morgan, P.C.
    Counsel for Los Blancos HOA
  • Pamela Zanocco (Board President)
    Los Blancos Homeowners' Association Inc.
    Witness for the HOA
  • Christian Gragnano (Vice President)
    Los Blancos Homeowners' Association Inc.
    Observed the hearing
  • Boris Kurtnik (Board Treasurer)
    Los Blancos Homeowners' Association Inc.
  • Gabriel Eagle (Board Member)
    Los Blancos Homeowners' Association Inc.
  • Yosdel Castillo (Manager)
    Advanced Community Services
  • Paul Denim (Management Staff)
    Advanced Community Services
  • Kylie Maguire (Manager)
    Lighthouse Management
    Former management company manager
  • Amy Taylor (President)
    Thrive Management
    Former management company president
  • Doris Seeker (Manager)
    Choice Management
    Current manager for the community observing the hearing
  • Chandler Travis (Attorney)
    Travis Law
    Former attorney for the HOA

Neutral Parties

  • Kay A. Abramsohn (Administrative Law Judge)
    Office of Administrative Hearings
  • Adam D. Stone (Administrative Law Judge)
    Office of Administrative Hearings
    Handled procedural continuances early in the case
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate
  • Gabe Osborne (Compliance Specialist)
    Arizona Department of Real Estate

Other Participants

  • Ulises Aragon (Unknown)
    Included in Petitioner's August 10 email

Rainey, Chad D./HN&CR Living Trust Dated August 13, 2019 v. The

Case Summary

Case ID25F-H090-REL
AgencyArizona Department of Real Estate
Tribunal
Decision Date5/18/2026
Administrative Law JudgeKAA
OutcomeDismissed
Filing Fees Refunded
Civil Penalties

Parties & Counsel

PetitionerUnknownCounselPro Se
RespondentUnknownCounselLauren Elliott Stine

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H090-REL Decision – 1377751.pdf

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25F-H090-REL Decision – 1377752.pdf

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25F-H090-REL Decision – 1382266.pdf

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25F-H090-REL Decision – 1382269.pdf

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25F-H090-REL Decision – 1382432.pdf

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25F-H090-REL Decision – 1382613.pdf

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25F-H090-REL Decision – 1382614.pdf

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25F-H090-REL Decision – 1392714.pdf

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25F-H090-REL Decision – 1398517.pdf

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25F-H090-REL Decision – 1403192.pdf

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25F-H090-REL Decision – 1403193.pdf

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25F-H090-REL Decision – 1418019.pdf

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25F-H090-REL Decision – 1426437.pdf

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Briefing Document: Rainey v. The Garden Lakes Community Association (No. 25F-H090-REL)

Executive Summary

This briefing document analyzes the administrative proceedings and final decision in the matter of Chad D. Rainey / HN&CR Living Trust v. The Garden Lakes Community Association. The dispute centered on a petition filed by Mr. Rainey (the Petitioner) challenging a $500 "Unapproved Modification Penalty" enacted by The Garden Lakes Community Association (the Respondent). The Petitioner alleged that the penalty structure violated Arizona Revised Statutes (A.R.S.) § 33-1803(B) by failing to provide a reasonable opportunity to cure violations.

Following a series of continuances and a pre-hearing conference held on April 10, 2026, Administrative Law Judge (ALJ) Kay A. Abramsohn dismissed the petition. The primary basis for dismissal was a lack of jurisdictional ripeness: the Respondent had not actually imposed the contested $500 fine on the Petitioner. Consequently, the Tribunal determined there was no "contested case" or current dispute for which a remedy could be granted. The Petitioner was ordered to bear the $500 filing fee.

Case Overview and Procedural History

The case was referred to the Office of Administrative Hearings (OAH) by the Arizona Department of Real Estate (ADRE) following a petition filed on October 15, 2025.

Procedural Timeline
DateEvent
November 1, 2022Effective date of the Association’s updated Deed Restriction Enforcement and Fine Policy.
October 15, 2025Petitioner filed a petition with ADRE alleging statutory violations.
November 14, 2025Respondent filed an Answer denying all claims.
December 12, 2025Initial Order setting a virtual hearing for January 2, 2026.
December 31, 2025Continuance granted; hearing moved to February 13, 2026. Motion for Clarification addressed regarding in-person vs. virtual appearances.
January 2, 2026Order granting alternative service via certified mail for a witness.
February 13, 2026Hearing rescheduled via several orders due to administrative delays and building issues.
April 10, 2026Pre-hearing discussion and oral arguments conducted.
April 21, 2026Record held open for simultaneous legal memoranda on jurisdiction.
May 18, 2026Final Administrative Law Judge Decision issued dismissing the petition.

Detailed Analysis of Key Themes

1. Jurisdictional Ripeness and the "Contested Case"

The central legal hurdle in this matter was whether the OAH had the authority to adjudicate a challenge to a policy that had not yet been enforced against the Petitioner. Under A.R.S. § 41-1001, a "contested case" requires a proceeding where the legal rights, duties, or privileges of a party are determined.

During the April 10 hearing, the ALJ noted that the OAH typically hears cases where an agency or entity has made a determination and given notice that a penalty is due. Because the Garden Lakes Community Association had not levied the $500 fine against Mr. Rainey, the Judge found no "appealable agency action." The Petitioner argued that the adoption of the policy itself created a "current dispute" because it determined his rights and duties as a homeowner, but the Tribunal concluded that without an actual enforcement action, the matter was not ripe for hearing.

2. The Enforcement and Fine Policy

The Petitioner's challenge focused on a specific $500 penalty for "unapproved architectural modifications."

  • Policy Structure: The Association uses a four-step notification process. A "First Notice of Violation" gives the owner 14 days to comply. Subsequent notices result in escalating fines ($50, $75, $100), but unapproved architectural modifications trigger a $500 penalty on the first and any successive notices.
  • Petitioner’s Arguments: Mr. Rainey contended the $500 fine was "redundant, excessive and inconsistent" with other fines and argued that the 14-day cure period was impossible to meet because the architectural committee only meets every 30 days. He also claimed there was no way to "un-start" a modification to cure a disapproval.
3. Evidentiary Deficiencies

The Petitioner failed to produce evidence of an enforcement action related to the architectural guidelines. While he provided a "Courtesy Notice" dated October 25, 2025, that notice pertained only to weeds in his rear yard. The ALJ concluded that this notice did not constitute a notice of unapproved modification nor did it impose the $500 penalty in question.

4. Administrative Logistics and Environmental Factors

The case was impacted by physical infrastructure issues. Orders issued on December 31, 2025, revealed that the OAH building had suffered flooding, necessitating a shift to virtual hearings via Google Meet. Additionally, the case saw a change in presiding judges due to "double bookings" at the agency, with Judge Kay A. Abramsohn taking over the hearing from the originally assigned judge.

Important Quotes with Context

"The HOA has imposed a penalty without providing reasonable opportunity to cure… [the penalty is] redundant, excessive and inconsistent with the established Enforcement and Fine Policy."

Petitioner's Petition (summarized in Findings of Fact) Context: This was the core allegation that initiated the case, specifically targeting the $500 unapproved modification penalty.

"No fine has been levied against Mr. Rainey."

Lauren Stine, Counsel for Respondent (Hearing Transcript) Context: This admission during the April 10, 2026, hearing was the turning point that led the ALJ to question the Tribunal's jurisdiction over the matter.

"In this case, I do not see a contested case or an appealable [action]… I do not have authority over this matter."

Administrative Law Judge (Hearing Transcript) Context: The Judge explaining to the Petitioner why the case was legally premature, as no specific harm (a fine) had yet occurred.

"The owner association may petition the department for a hearing concerning violations of condominium documents… I'm assessing that there is a violation of the statutes within the documentation and from what I can read is that I do have standing."

Chad D. Rainey (Hearing Transcript) Context: The Petitioner’s counter-argument, asserting that the mere existence of an unlawful policy (in his view) should be enough to grant him standing to sue under A.R.S. § 32-2199.01.

Final Ruling

The Tribunal dismissed the petition based on the following Conclusions of Law:

  1. Burden of Proof: The Petitioner bore the burden of proving that the Association violated A.R.S. § 33-1803(B).
  2. Lack of Current Dispute: The hearing record did not demonstrate that the $500 penalty had been imposed. Technically, no "current dispute" existed on the alleged grounds.
  3. Failure of Evidence: The Petitioner's evidence (the weed violation notice) did not support the claims made in the petition regarding architectural modifications.

Result: The petition was dismissed, and the Petitioner was ordered to pay the $500 filing fee.

Actionable Insights

For Homeowners
  • Ripeness is Required: Challenges to HOA policies are generally not adjudicated in the OAH until the policy is actively enforced against the homeowner (e.g., a fine is levied or a formal notice of violation is issued).
  • Evidence Alignment: Ensure that the documentary evidence provided (violation notices, letters) directly matches the specific statutory violation alleged in the petition.
  • Administrative Costs: Petitioners should be aware that if a case is dismissed for lack of evidence or jurisdiction, they may still be held responsible for the $500 administrative filing fee.
For Homeowners Associations (HOAs)
  • Policy Defense: HOAs can successfully defend against early-stage challenges by demonstrating that no actual enforcement action has been taken against the complaining party.
  • Documentation: Maintaining a clear "Courtesy Notice" system—separate from formal fine assessments—helps distinguish between a request for compliance and an "appealable agency action."
  • Statutory Compliance: While this case was dismissed on jurisdictional grounds, associations should ensure their cure periods (e.g., 14 days) are practically attainable if their committees meet infrequently, to avoid future "reasonable opportunity to cure" challenges.

Study Guide: Rainey v. The Garden Lakes Community Association (No. 25F-H090-REL)

This study guide provides a comprehensive overview of the administrative proceedings regarding a dispute between Chad D. Rainey (Petitioner) and The Garden Lakes Community Association (Respondent). It covers the legal framework, the core controversy regarding homeowner association (HOA) fine policies, and the jurisdictional requirements for administrative hearings.


1. Key Concepts and Case Overview

The Core Dispute

In October 2025, Chad D. Rainey, representing himself and the HN&CR Living Trust, filed a petition with the Arizona Department of Real Estate (ADRE). The petition challenged a specific "Unapproved Modification Penalty" of $500.00 established by The Garden Lakes Community Association. Rainey argued the penalty violated Arizona Revised Statutes (A.R.S.) § 33-1803(B) because:

  • It allegedly failed to provide a reasonable opportunity to cure.
  • The $500.00 amount was redundant and inconsistent with other fines ($50.00–$100.00).
  • The architectural committee’s meeting schedule (every 30 days) made curing a violation within the association's 14-day window impossible.
Legal Framework
  • A.R.S. § 33-1803(B): Stipulates that an HOA board may only impose reasonable monetary penalties after providing notice and an opportunity to be heard.
  • A.R.S. § 32-2199.01: Grants the ADRE authority to receive and decide petitions regarding disputes between owners and planned community associations.
  • A.R.S. § 41-1001: Defines a "Contested Case" as a proceeding where the legal rights, duties, or privileges of a party are required by law to be determined by an agency after an administrative hearing.
Procedural History
  1. Petition Filing: October 15, 2025.
  2. Referral to OAH: November 21, 2025, the matter was referred to the Office of Administrative Hearings (OAH).
  3. Scheduling Adjustments: The hearing was originally set for January 2, 2026, as a virtual meeting via Google Meet due to flooding in the OAH building. Following requests for in-person appearances and subsequent continuances, the hearing was ultimately rescheduled to April 10, 2026.
  4. The April 10 Hearing: Conducted by ALJ Kay A. Abramsohn, the session evolved into a pre-hearing conference when it was revealed that the HOA had never actually imposed the $500.00 fine on Mr. Rainey.
  5. Final Decision: On May 18, 2026, the ALJ dismissed the petition for lack of a current, ripe dispute.

2. Short-Answer Practice Questions

Q1: What is the specific dollar amount of the "Unapproved Modification Penalty" challenged by the Petitioner? A: $500.00.

Q2: According to the HOA’s "Deed Restriction Enforcement and Fine Policy," how many days does an owner typically have to bring a violation into compliance after the first notice? A: Fourteen (14) calendar days.

Q3: Why was the hearing originally set to be conducted virtually via Google Meet? A: Because of flooding in the Office of Administrative Hearings building.

Q4: What was the primary reason the Administrative Law Judge (ALJ) dismissed the petition? A: The Petitioner failed to demonstrate that a current "dispute" existed because the HOA had not actually imposed the $500.00 fine on him.

Q5: Who bears the burden of proof in this administrative proceeding, and what is the required evidentiary standard? A: The Petitioner bears the burden of proof by a "preponderance of the evidence."

Q6: What specific piece of evidence did Mr. Rainey provide in his memorandum to show the HOA had initiated enforcement action against him, and what was the nature of that violation? A: He provided an October 25, 2025, notice regarding weeds on his property (specifically on a dock).

Q7: Under the HOA's Monetary Penalty Schedule, what are the standard fine amounts for second, third, and successive notices (excluding unapproved architectural modifications)? A: $50.00 for the second notice, $75.00 for the third notice, and $100.00 for the fourth and successive notices.


3. Essay Prompts for Deeper Exploration

Prompt 1: The Threshold of Jurisdiction Analyze the distinction between an HOA's enactment of a policy and the enforcement of that policy as it relates to the jurisdiction of the Office of Administrative Hearings. In your essay, explain why the ALJ concluded that the adoption of the $500.00 fine policy did not constitute a "contested case" for Mr. Rainey, despite his argument that the policy "placed him in jeopardy."

Prompt 2: Due Process and the "Opportunity to be Heard" Evaluate the Petitioner’s argument regarding the impossibility of curing architectural violations within 14 days. Contrast the HOA's 4-step notification process and its "Opportunity to be Heard" provision (Section 15 of the Findings of Fact) with the statutory requirements of A.R.S. § 33-1803(B). Does the existing policy, as written, satisfy the legal standard for a "reasonable opportunity to cure"?

Prompt 3: Administrative Efficiency and Procedural Continuances The documentation reveals multiple orders for continuances and changes in hearing formats (virtual vs. in-person). Discuss the procedural challenges faced by the OAH in this case, including the impact of environmental factors (building flooding) and party requests. How do these procedural steps ensure—or potentially delay—justice in administrative law?


4. Glossary of Important Terms

TermDefinition
Administrative Law Judge (ALJ)An official who presides over administrative hearings, hears evidence, and issues decisions or recommendations.
CC&RDeclaration of Covenants, Conditions, Restrictions, and Easements; the governing documents that dictate the rules of a planned community.
Contested CaseA proceeding in which the legal rights, duties, or privileges of a party are determined by an agency after an opportunity for an administrative hearing.
ContinuanceA postponement of a hearing or trial to a later date.
Motion for Alternative ServiceA legal request to serve notice or documents to a party through non-traditional means (e.g., certified mail to a last known address) when standard service is not possible.
PetitionerThe party who initiates a lawsuit or petition (in this case, Chad D. Rainey).
Preponderance of the EvidenceThe standard of proof in most civil and administrative cases, meaning the evidence shows that the claim is "more probably true than not."
RespondentThe party against whom a petition is filed (in this case, The Garden Lakes Community Association).
Statutory DutyAn obligation imposed by law or statute (e.g., the OAH’s duty to obtain statistical feedback from litigants).
TribunalA body established to settle disputes (referring here to the Office of Administrative Hearings).

HOA Law and the "Ripeness" Rule: Lessons from Rainey v. Garden Lakes Community Association

The Hook: When a Policy Feels Like a Penalty

Homeowners often find themselves in a reactive position when their Board of Directors adopts a new enforcement policy. It usually starts with a notification in the mail: a new $500 penalty for unapproved architectural modifications. For most, this feels less like a community guideline and more like a looming financial threat. In the matter of Rainey v. Garden Lakes Community Association, one homeowner decided to go on the offensive, challenging the legality of a high-stakes fine before the Association ever even moved to collect it.

This post analyzes the legal journey of Case No. 25F-H090-REL, a proceeding that provides a masterclass in the "ripeness" rule—the legal principle that determines when a dispute is actually ready for an Administrative Law Judge to decide. For Arizona homeowners, this case serves as a vital lesson in the nuances of the Office of Administrative Hearings (OAH) jurisdiction and the strategic patience required to navigate it.

Case Profile: The Parties and the Policy

The dispute centered on the Garden Lakes Community Association’s 2022 update to its enforcement and fine policies, which specifically targeted exterior modifications.

Case ElementDetails
Case Number25F-H090-REL
PetitionerChad D. Rainey / HN&CR Living Trust (Appearing in propria persona)
RespondentThe Garden Lakes Community Association (Represented by Lauren Elliott Stine, Esq. of Quarles & Brady LLP)
Administrative Law JudgeKay A. Abramsohn
The "David vs. Goliath" Dynamic and the Challenged Policy

As is common in HOA disputes, this case featured a significant disparity in resources. Mr. Rainey represented himself (in propria persona), while the Association was represented by professional counsel from a major law firm. The Petitioner’s challenge focused on a policy effective November 2022, highlighting three primary legal concerns:

  • The $500 Penalty: A heavy fine for "Unapproved Architectural Modifications" triggered on the very first notice.
  • The "Cure" Dilemma (A.R.S. § 33-1803(B)): The Petitioner argued the policy offered no "reasonable opportunity to cure." Because the Association’s architectural committee only met every 30 days, a homeowner could not logically "cure" a modification issue within the Association’s 14-day compliance window.
  • Physical Impossibility: As an observant analyst, one must note the Petitioner’s profound insight regarding physical modifications: there is often no way to "un-start" a construction project to cure a disapproval once the bricks are laid.
  • Inconsistent Fine Structure: The Petitioner argued the $500 fine was excessive compared to the Association’s standard fine schedule of $50, $75, and $100 for other violations.

A Long Road to the Bench: Timeline of Proceedings

The path to the hearing was fraught with procedural and logistical delays, illustrating the "legalities vs. realities" of administrative litigation.

  • October 15, 2025: The Petitioner filed the initial petition with the Arizona Department of Real Estate.
  • December 12, 2025: Judge Nedra-Su Kawasaki issued an order setting a virtual hearing due to flooding in the OAH building.
  • December 31, 2025: The Association was granted its first continuance.
  • February 13, 2026: A second continuance was granted at the Respondent’s request.
  • March 27, 2026: A third continuance moved the hearing to its final date.
  • April 10, 2026: The hearing finally convened, though with a last-minute procedural twist. Judge Abramsohn was pulled from another room to hear the case because the originally assigned judge, Kawasaki, was double-booked.

The Legal Turning Point: Jurisdiction and Standing

The proceedings took a sharp turn during the April 10 hearing when Judge Abramsohn questioned whether a "contested case" actually existed. The HOA’s counsel moved for dismissal, noting that the Association had never actually levied a $500 fine against Mr. Rainey.

The Petitioner attempted to bridge this jurisdictional gap by citing a "Courtesy Notice" he received regarding weeds on his property in October 2025. He argued that this notice placed him in "jeopardy" under the new enforcement scheme. However, the ALJ rejected this logic; a notice for weeds is not a notice for an architectural modification.

The case hinged on Arizona Revised Statutes § 41-1001, which defines a "Contested Case" as a proceeding where the "legal rights, duties or privileges of a party are required… to be determined by an agency." Because no fine existed, there was no active dispute. Rather than dismissing immediately, the Judge ordered Simultaneous Memoranda regarding jurisdiction, giving both parties until April 24, 2026, to submit written legal arguments.

The Verdict: Why the Case Was Dismissed

On May 18, 2026, the ALJ issued a final decision to dismiss the petition.

The Reasoning: No "Ripe" Dispute

The ALJ concluded that the Petitioner failed to prove a "current dispute." While the Association had adopted the policy, they had not applied it to the Petitioner. Technically, the record could not show a violation of A.R.S. § 33-1803(B) (the "opportunity to cure" statute) because no penalty had been imposed to trigger those statutory protections.

The Financial Sting

For the homeowner, the outcome was a costly lesson. Not only was the petition dismissed, but the Petitioner was held responsible for the $500 filing fee.

Key Takeaways for Homeowners

As an advocate for homeowners, I suggest several strategic lessons from the Rainey outcome:

  1. Ripeness is a Barrier: You cannot generally challenge a policy in the OAH simply because you dislike it or believe it is illegal. The Tribunal typically only gains jurisdiction when the policy is applied to you. A "strategic wait" for an actual fine is often wiser than a preemptive strike.
  2. Document the Action: Before spending $500 on a filing fee, ensure you have a formal "Notice of Intent to Fine" or a line item on your ledger. Administrative Law Judges are not authorized to issue advisory opinions on hypothetical situations.
  3. The Burden of Proof: The homeowner always bears the burden of proving a violation by a "preponderance of the evidence." Without a specific instance of the HOA denying a 14-day cure for a modification, that burden cannot be met.
  4. The Professional Gap: Remember that HOAs often hire elite legal counsel. Navigating these waters in propria persona requires an airtight understanding of both community statutes and administrative procedure.

Final Summary

The Rainey v. Garden Lakes Community Association case clarifies the limits of the OAH's authority. While homeowners naturally want to strike down unfair policies the moment they are enacted, the law requires an actual "contested case" to move forward.

Before filing a formal petition, homeowners should review their CC&Rs and consult with legal counsel to ensure their dispute has reached the necessary legal threshold. In the HOA world, being "right" about a statute is only half the battle; you must also be "ripe" for the bench.

Case Participants

Petitioner Side

  • Chad D. Rainey (Petitioner)
    HN&CR Living Trust dated August 13, 2019
    Appeared on his own behalf

Respondent Side

  • Lauren Elliott Stine (Counsel)
    Quarles & Brady LLP
    Represented The Garden Lakes Community Association
  • Jack Contrera (Counsel Colleague)
    Quarles & Brady LLP
    Appeared at hearing on behalf of the association
  • Paul Le (Association Representative)
    The Garden Lakes Community Association
    Appeared at hearing in the background
  • Stephanie (Association Representative)
    The Garden Lakes Community Association
    Appeared at hearing in the background

Neutral Parties

  • Nedra-Su Kawasaki (Administrative Law Judge)
    Office of Administrative Hearings
    Issued preliminary orders in the case
  • Kay A. Abramsohn (Administrative Law Judge)
    Office of Administrative Hearings
    Authored the final administrative law judge decision
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate
    Included in the order distribution list

Vanderbilt Farms Marana Homowners Association v. Arthur Eckhart and

Case Summary

Case ID25F-H127-REL
Agency
TribunalArizona Office of Administrative Hearings
Decision Date2026-05-18
Administrative Law JudgeKAA
OutcomeVanderbilt's Petition against Respondents is affirmed.
Filing Fees Refunded
Civil Penalties

Parties & Counsel

PetitionerVanderbilt Farms Marana Homeowners AssociationCounselTessa Knueppel (CHDB Law)
RespondentArthur EckhartCounselPro se

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H127-REL Decision – 1413731.pdf

Uploaded 2026-06-11 01:19:56 (67.0 KB)

25F-H127-REL Decision – 1426641.pdf

Uploaded 2026-06-11 01:19:57 (103.8 KB)

Case Briefing: Vanderbilt Farms Marana Homeowners Association v. Arthur and Beckie Hansen Eckhart

Executive Summary

This briefing document analyzes the administrative hearing and subsequent decision regarding Case No. 25F-H127-REL. The dispute involves the Vanderbilt Farms Marana Homeowners Association (the Association) and homeowners Arthur and Beckie Hansen Eckhart (the Respondents).

The central issue was the installation of a corrugated steel fence in the Respondents' backyard without prior written approval from the Design Review Committee (DRC). The Association argued that the structure violated Covenants, Conditions, and Restrictions (CC&Rs) regarding community harmony, material standards, and architectural approval processes. The Respondents defended their actions by citing a lack of initial access to governing documents and a critical need for security and protection against a harassing neighbor.

On May 18, 2026, Administrative Law Judge (ALJ) Kay A. Abramsohn ruled in favor of the Association. The ALJ found that the Association met its burden of proof in establishing that the fence violated recorded CC&Rs. The Respondents were ordered to bring the property into compliance and reimburse the Association for the $500.00 filing fee.


Detailed Analysis of Key Themes

1. Enforcement of Governing Documents

The Association maintained that it is legally obligated to enforce the CC&Rs to ensure consistency, fairness, and the protection of property values.

  • Architectural Authority: Under Section 4.1.1, the DRC has the power to act upon all proposals for improvements. Section 4.5.1 explicitly requires written approval before any improvement, including fences, is started.
  • Design Harmony: Sections 4.4.2 and 4.4.5 establish standards for harmony with surrounding structures and requirements for exterior finishes and materials. The Association testified that no other corrugated steel fences exist in the community.
  • Mandatory Compliance: The Association argued that allowing the fence would set a "selective enforcement" precedent, undermining the uniform application of rules for all 1,413 members.
2. The Safety and Security Defense

The Respondents argued that the fence was not a matter of aesthetics but a "total safety issue."

  • Neighbor Conflict: The Respondents documented a long-standing dispute with a neighbor, Mr. Capone, involving allegations of harassment, animal-related conflicts, and criminal behavior. They stated they had obtained an injunction against harassment.
  • Deterrent Effect: The Respondents claimed the 6-foot metal fence, combined with motion-detected cameras, successfully stopped aggressive behavior from the neighbor and protected their dogs.
  • Tribunal Limitation: The ALJ and the Association's counsel noted that while the safety concerns might be valid, the Association does not have the authority to adjudicate neighbor disputes or waive CC&Rs based on personal disagreements.
3. Notice and Accessibility of CC&Rs

A significant point of contention was whether the Respondents were properly informed of the rules.

  • Respondent Claim: The Eckharts testified they never received a copy of the CC&Rs upon moving in on June 29, 2019. They claimed a realtor and construction manager told them they could "do anything" with the backyards.
  • Legal Reality: The ALJ clarified that under Arizona law, CC&Rs are recorded documents with the County Recorder. This constitutes "record notice," meaning homeowners are legally deemed to be aware of the restrictions regardless of whether they have read a physical copy.
4. Due Process and the Appeal Process

The Respondents challenged the fairness of the Association's internal appeal process.

  • Technical Obstacles: The Respondents reported being blocked from the homeowner portal and experiencing "technical difficulties" when trying to file an appeal online.
  • Association's Position: The Association provided evidence that an architectural application was eventually submitted after-the-fact on June 5, 2025, which was reviewed and unanimously denied by the DRC on August 12, 2025, for failing to match community aesthetics.

Key Quotes with Context

QuoteContext
"The association does not adjudicate neighbor disputes like this. It does not have the authority to wave or ignores… personal disagreements between two parties."Tessa Knueppel (Counsel for HOA): Establishing that the tribunal's role is limited to CC&R compliance, not the merits of the homeowners' conflict with their neighbor.
"Consistency, fairness, property values, and just expectations."Jennifer Mondor (Community Manager): Summarizing why strict adherence to the architectural approval process is vital for the Association.
"We paid $75 for being stupid and not knowing that we had to do this… This has provided extra protection for my family and our animals."Arthur Eckhart: Expressing that the violation was unintentional and driven by a need for security rather than a desire to break rules.
"The fence does not comply with the CC&Rs. It's a different material design, different harmony… it is not within the harmony of the rest of the community."Tessa Knueppel: Reaffirming the Association’s primary argument that the physical nature of the corrugated steel is inherently non-compliant.
"Regardless of whether or not you saw them, you are still considered to be on notice under Arizona law that these govern your property rights."ALJ Kay Abramsohn: Explaining the legal principle of recorded documents during the hearing.

Actionable Insights

For Homeowners Associations
  • Consistent Documentation: Ensure all violation notices (Courtesy, Second, and Non-Compliance) clearly reference the specific CC&R articles being violated and provide clear paths for appeal.
  • Evidence Collection: Maintain a clear chronological log of inspections, photographs, and committee decisions. In this case, the Association's ability to produce specific dates for ARC denials was critical.
  • Recorded Documents: Rely on the fact that CC&Rs are recorded with the county to counter claims of "lack of knowledge" by residents.
For Homeowners
  • Pre-Installation Approval: Always obtain written DRC/ARC approval before commencing any exterior modification, regardless of verbal statements from realtors or construction staff.
  • Alternative Materials: If a security need arises, homeowners should propose materials that meet both their safety requirements and the community’s aesthetic "harmony" standards (e.g., painting metal to match the house or using approved fencing types).
  • Legal Standing of Personal Hardship: While personal safety is paramount, it generally does not serve as a legal defense for breaching a recorded property contract (the CC&Rs) in an administrative hearing.

Summary of CC&R Violations

The ALJ's decision affirmed violations of the following Vanderbilt Farms Marana CC&R provisions:

Article/SectionSubject Matter
4.4.2Harmony of design with surrounding structures.
4.4.5Requirements for exterior finishes and materials visible from neighboring property.
4.4.7Perimeter and screen wall design and appearance.
4.5.1Requirement for prior written approval for all improvements.
5.2.6Prevention of nuisances and offensive conditions.
11.3Authority of the Association to compel compliance and take legal action.

Study Guide: Vanderbilt Farms Marana Homeowners Association v. Arthur and Beckie Eckhart

This study guide provides a comprehensive analysis of the administrative dispute between the Vanderbilt Farms Marana Homeowners Association and homeowners Arthur and Beckie Eckhart. It explores the legal framework of planned communities, the role of administrative law, and the conflict between private safety concerns and collective governing documents.


1. Case Overview and Context

The case (No. 25F-H127-REL) centers on a dispute regarding the unauthorized installation of a corrugated steel fence by the Eckharts at their residence in Marana, Arizona. The Vanderbilt Farms Marana Homeowners Association (the Petitioner) alleged that the structure violated multiple articles of the community’s Covenants, Conditions, and Restrictions (CC&Rs).

Central Conflict
  • The Violation: The Eckharts installed a metal fence in their backyard without obtaining prior written approval from the Design Review Committee (DRC).
  • The Defense: The homeowners argued the fence was a necessary safety measure due to ongoing harassment and threats from a neighbor. They also claimed ignorance of the rules, stating they never received a copy of the CC&Rs upon moving in.
  • The Ruling: Administrative Law Judge (ALJ) Kay A. Abramsohn determined that the homeowners were in violation of the CC&Rs and ordered the removal of the structure.

2. Legal Framework: Relevant CC&R Provisions

The following table summarizes the specific articles of the Vanderbilt Farms Marana CC&Rs cited during the proceedings:

Article SectionSubject MatterKey Requirement/Authority
4.1.1Powers and DutiesGrants the DRC authority to review and act upon all proposals or plans for improvements.
4.4.2 – 4.4.7Design GuidelinesMandates harmony with surrounding structures, conformity with desert character, and specific standards for exterior materials and perimeter walls.
4.5.1Approval RequiredExplicitly states that no owner may start an improvement (including fences) without prior written approval from the DRC.
4.8Appeal to BoardEstablishes the process for a homeowner to appeal a DRC decision to the Board of Directors.
5.2.6NuisancesProhibits "unsightly or offensive" conditions and activities that interfere with the "quiet enjoyment" of other owners.
11.3EnforcementAuthorizes the Association to compel compliance through corrective action or legal action at the owner's cost.

3. Arguments and Perspectives

The Homeowners' Position (Respondents)
  • Safety Necessity: The Eckharts, a retired law enforcement and military couple, testified that a neighbor (Mr. Capone) had harassed them, trespassed, and threatened to shoot their dogs. They argued the fence provided "extra protection" and acted as a deterrent.
  • Lack of Notice: They claimed they were told by the construction manager and realtor in 2019 that they could do "anything" with the backyards and only needed permission for front yard modifications.
  • Aesthetic Intent: They argued the corrugated metal was chosen for durability against the Arizona sun and water drainage, and they offered to paint it or add a mural to improve its appearance.
  • Procedural Barriers: The Eckharts reported technical difficulties with the online appeal portal and claimed the management company (AAM) refused to provide hard copies of the CC&Rs.
The Association's Position (Petitioner)
  • Uniform Enforcement: The Association argued that rules must be applied consistently to maintain property values and fairness. Approving the Eckharts' fence would set a "precedent" for other non-compliant structures.
  • Recorded Notice: Regardless of whether the homeowners received a physical copy, the CC&Rs are recorded with Pima County, which constitutes legal notice to all property owners.
  • Lack of Harmony: The community manager testified that corrugated steel is not a permitted material and does not match the aesthetic of the existing block walls in the community.
  • Procedural Compliance: The Association followed standard enforcement, issuing a courtesy notice on May 28, 2025, followed by subsequent violation notices and fines.

4. Short-Answer Practice Questions

  1. Who is the community management firm for Vanderbilt Farms Marana?
  • Answer: Associated Asset Management (AAM).
  1. According to Article 4.5.1, what form must all DRC approvals take?
  • Answer: Approvals must be in writing.
  1. What was the height of the fence as reported by the Association versus the homeowners?
  • Answer: The Association reported it as an 8-foot fence; Arthur Eckhart testified it was 6 feet tall.
  1. Why did the ALJ state that not receiving a copy of the CC&Rs was "irrelevant" under Arizona law?
  • Answer: Because the CC&Rs are recorded documents with the County Recorder’s Office, which serves as public notice.
  1. What fine was imposed in the November 12, 2025, Notice of Non-Compliance?
  • Answer: $25.00.
  1. What total amount was the Respondent ordered to reimburse the Association for the filing fee?
  • Answer: $500.00.
  1. Under which Arizona Revised Statute is the Department of Real Estate authorized to hear HOA petitions?
  • Answer: A.R.S. § 32-2199(B).

5. Essay Prompts for Deeper Exploration

  1. The Conflict of Private Safety vs. Community Standards: Analyze the Eckharts' argument that personal safety (protection from a hostile neighbor) should supersede community aesthetic guidelines. How should an HOA board balance the "health, safety, and welfare" clauses of CC&Rs with strict design requirements?
  2. The Concept of "Constructive Notice": Discuss the legal implications of recorded documents in planned communities. Is it reasonable for the law to assume homeowners are aware of all restrictions because they are filed with a county recorder, even if they were never physically handed the documents at closing?
  3. The Role of Administrative Law in HOA Disputes: Compare the Office of Administrative Hearings (OAH) process described in the transcript with a traditional court of law. Consider aspects such as the burden of proof, the use of hearsay, and the scope of the Judge’s authority regarding neighbor-to-neighbor disputes.

6. Glossary of Important Terms

  • AAM: Associated Asset Management; the firm hired to manage the daily operations and compliance of the Vanderbilt Farms Marana HOA.
  • CC&Rs: Covenants, Conditions, and Restrictions; the legal governing documents that dictate what homeowners can and cannot do with their property.
  • Design Review Committee (DRC): A committee appointed to oversee architectural changes and ensure they maintain the community's aesthetic harmony.
  • Injunction Against Harassment: A court order sought by the Eckharts against their neighbor to prevent further hostile contact.
  • Patina: An artistic term for the rust that develops on metal; mentioned by Beckie Eckhart to describe the intended appearance of the steel fence.
  • Petitioner: The party initiating the legal action; in this case, the Vanderbilt Farms Marana Homeowners Association.
  • Respondent: The party against whom the legal action is brought; in this case, Arthur and Beckie Eckhart.
  • Visible From Neighboring Property: A standard in the CC&Rs (Section 4.4.5) used to determine whether an improvement is subject to design review.

HOA Rules vs. Homeowner Reality: The Vanderbilt Farms Fence Dispute

In the world of common-interest developments, a $500 filing fee and a court order to demolish personal property is the high price of relying on a realtor’s word over a recorded document.

Introduction: A Neighborhood Conflict Reaches the Courtroom

The tension between individual property rights and community-wide standards recently culminated in a year-long legal battle between the Vanderbilt Farms Marana Homeowners Association and residents Arthur and Beckie Hansen Eckhart. What began as a homeowner’s attempt to secure their property against a "nuisance" neighbor ended in an Administrative Law Judge (ALJ) ruling that underscores the primacy of recorded covenants over personal necessity. Led by Community Manager Jean Mondor and the Board, the Association successfully argued that the Eckharts’ installation of a corrugated metal fence—erected without permission—constituted a breach of contract that no amount of personal justification could excuse.

The Core Conflict: Security vs. Standardization

The Eckharts’ decision to install the metal fence was not born of aesthetic preference, but of perceived necessity. During testimony, the Respondents detailed a harrowing environment involving their neighbor, Mr. Capone, which included allegations of harassment, threats to their dogs, and objects being thrown over the existing 4'8" party wall. For the Eckharts, the fence was a "deterrent" essential for the "quiet enjoyment" of their home.

However, the HOA maintained that personal disputes do not grant homeowners the license to ignore the community’s architectural fabric. A central point of contention was even the physical nature of the fence: while the HOA’s notices—issued by Jean Mondor—claimed the fence was a "large 8-foot high" structure, Arthur Eckhart (who stands 6 feet tall) provided photographic evidence that the fence was level with his head. This discrepancy highlights the frequent disconnect between Association "record-keeping" and homeowner reality, yet the ALJ ultimately found the height secondary to the violation of material standards.

Perspectives on the Perimeter

CategoryHomeowner's JustificationHOA's Position
Primary MotivationSafety & Security: Required protection from a neighbor’s alleged criminal aggression and animal threats.Architectural Harmony: The structure is inconsistent with community design standards and material uniformity.
Material ChoiceDurability: Corrugated metal was chosen to withstand the Arizona sun and "patina" into the desert landscape.Prohibited Materials: Corrugated metal is not an approved fencing material within the development.
Due ProcessNecessity: Urgent safety concerns and "technical difficulties" with the online portal hindered the standard process.Mandatory Prior Approval: No improvement may be installed without prior written consent from the DRC.
Proposed RemediesCompromise: Offered to paint the fence, install a PVC boxwood hedge, or commission a desert mural.Total Removal: Only complete removal and restoration to DRC standards is acceptable to maintain precedent.

The Legal Breakdown: CC&R Violations Explained

This ruling serves as a stark warning regarding the primacy of recorded encumbrances. The Association’s petition successfully cited a suite of articles that restrict homeowner autonomy in favor of collective aesthetics:

  • Article 4.5.1: Explicitly mandates prior written approval for any improvement. It specifies that owners cannot rely on oral statements and that no member of the Design Review Committee (DRC) has "apparent authority" to waive rules.
  • Articles 4.4.2 & 4.4.7: Require all structures to maintain "harmony of design" and specific standards for perimeter wall appearance.
  • Articles 4.4.4 & 4.4.5: Mandate that landscaping and exterior finishes conform to the "natural desert character" of the property and regulate materials "Visible From Neighboring Property."
  • Article 5.2.6 (The Nuisance Duality): In a sophisticated legal irony, the Eckharts cited this article to justify the fence as a defense against a neighbor’s nuisance. However, the HOA successfully used the same article to argue the fence itself was a nuisance because its "unsightly" metal construction detracted from the community’s quality.
  • Article 11.3: Grants the Association the specific authority to compel compliance and pursue legal action at the owner's expense.

The "Sales Agent Trap" and Constructive Notice

The Eckharts’ primary defense rested on the claim that they were never provided a copy of the CC&Rs and were told by both a construction manager and a realtor that backyards were "free reign." This is a common pitfall for new-build homeowners. The ALJ dismissed this defense entirely, invoking the principle of Constructive Notice.

Because the CC&Rs are recorded with the Pima County Recorder’s Office, they are a matter of public record. Legally, the act of recording the documents serves as notice to the entire world. As the ALJ noted during the proceedings, the CC&Rs are akin to a deed to the property:

"Regardless of whether or not you saw them, you are still considered to be on notice under Arizona law that these govern your property rights and that you have to follow them… [The CC&Rs] are on file in the Pima County Recorder’s Office for anybody to download."

The Final Determination: Costs and Consequences

The financial and legal fallout for the Respondents highlights the "Price of Non-Compliance." Before the matter even reached the Office of Administrative Hearings, the Eckharts had already paid $75.00 in fines (three installments) before ceasing payment once the matter "went to legal."

The Administrative Law Judge’s final order, issued nearly one year after the initial courtesy notice, delivered the following mandates:

  1. The Affirmation of the HOA's Petition: The judge found the Association acted within its authority and the homeowners in clear violation.
  2. Order of Removal: The Respondents must remove the non-compliant corrugated metal fence entirely.
  3. Filing Fee Reimbursement: The Respondents are ordered to pay the Association $500.00 to reimburse the cost of the filing fee.

Key Takeaways for HOA Residents

As a Senior Consultant in this field, I advise all residents to view the Vanderbilt Farms case as a cautionary roadmap:

  • The Sales Agent Trap: Oral promises from sales agents, builders, or realtors hold no legal weight. They are not parties to the HOA contract and cannot override recorded CC&Rs.
  • The ARC is Not Optional: Safety-related improvements, no matter how urgent, do not grant a "bypass" of the Architectural Review Committee. Even if the online portal is failing, the burden is on the homeowner to secure written approval through alternative means before construction begins.
  • Constructive Notice is Absolute: Claiming "I never got the book" is not a valid legal defense. If it is filed with the County Recorder, you are legally deemed to know it.
  • Compromise has Limits: Once a violation moves to a formal hearing, the HOA is rarely obligated to accept middle-ground solutions (like murals or hedges) if the underlying material remains prohibited.

Conclusion: The Price of Non-Compliance

The Vanderbilt Farms dispute confirms that in managed communities, the collective contract outweighs individual circumstances. While the Eckharts’ safety concerns were acknowledged, they did not supersede the contractual obligation to maintain community harmony. This case serves as a definitive reminder: in the eyes of the law, the "quiet enjoyment" of your property is inextricably linked to the due process of the Association that governs it. Non-compliance is not a shortcut to security—it is a path to expensive, and ultimately losing, litigation.

Case Participants

Petitioner Side

  • Tessa Knueppel (Counsel)
    CHDB Law
    Represented Vanderbilt Farms Marana Homeowners Association
  • Mark Sahl (Counsel)
    CHDB Law
    Received initial hearing notices for petitioner
  • Jean Mondor (Community Manager)
    Associated Asset Management
    Testified on behalf of the association; also referred to as Jennifer in transcript

Respondent Side

  • Arthur Eckhart (Respondent)
  • Beckie Hansen Eckhart (Respondent)

Neutral Parties

  • Kay A. Abramsohn (Administrative Law Judge)
    Office of Administrative Hearings
    Presided over the hearing and issued the decision
  • Sondra J. Vanella (Administrative Law Judge)
    Office of Administrative Hearings
    Issued the initial Order Setting Hearing
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

Nathaniel Smith v. Anthem Country Club Community Association

Case Summary

Case ID25F-H119-REL
AgencyArizona Department of Real Estate
TribunalOffice of Administrative Hearings
Decision Date2026-05-04
Administrative Law JudgeVMT
Outcomeno_files
Filing Fees Refunded
Civil Penalties

Parties & Counsel

PetitionerNathaniel SmithCounselPro se
RespondentAnthem Country Club Community AssociationCounselJosh Bolen, Morgan Slawson

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H119-REL Decision – 1388024.pdf

Uploaded 2026-06-11 01:19:50 (47.6 KB)

25F-H119-REL Decision – 1390666.pdf

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25F-H119-REL Decision – 1391593.pdf

Uploaded 2026-06-11 01:19:52 (53.0 KB)

25F-H119-REL Decision – 1391757.pdf

Uploaded 2026-06-11 01:19:53 (7.5 KB)

25F-H119-REL Decision – 1402310.pdf

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25F-H119-REL Decision – 1405692.pdf

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25F-H119-REL Decision – 1411588.pdf

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25F-H119-REL Decision – 1422328.pdf

Uploaded 2026-06-11 01:19:56 (132.2 KB)

Briefing: Smith v. Anthem Country Club Community Association (No. 25F-H119-REL)

Executive Summary

This briefing document analyzes the legal dispute between Nathaniel Smith (Petitioner) and the Anthem Country Club Community Association (Respondent/ACCCA). The central conflict involved the Association's deactivation of Mr. Smith's vehicle transponder—and a subsequent $25 reactivation fee—due to a delinquency in assessment payments exceeding $2,400.

Mr. Smith alleged that deactivating the transponder unlawfully obstructed his easement of ingress and egress, violating specific provisions of the Association’s Declaration of Covenants, Conditions, and Restrictions (CC&Rs). The Association maintained that transponder access is a voluntary, board-instituted service that can be suspended for delinquency, provided that alternative entry points (manned gates) remain available.

On May 4, 2026, Administrative Law Judge (ALJ) Velva Moses-Thompson issued a final decision dismissing the petition. The ALJ concluded that while deactivation might cause inconvenience, it does not constitute a limitation of access so long as 24/7 entry remains available through the community’s manned gates.

Detailed Analysis of Key Themes

1. Ingress and Egress vs. Convenience

The primary legal friction point was the interpretation of CC&R Section 7.4 A3, which states that nothing "shall authorize the board to limit ingress or egress to or from a lot."

  • Petitioner’s Position: By deactivating the transponder, the Association reduced available entry points from four gates to two (and eventually one, depending on the time of day). Mr. Smith argued that forcing a resident to use a gate 3.1 miles away, adding eight minutes of travel time, constitutes a "limit" on ingress.
  • Respondent’s Position: The Association argued that "access" is not "limited" as long as the resident can still enter the property. Because the main gates are manned 24/7, the legal right of ingress is preserved.
  • ALJ Finding: The ALJ ruled that "inconvenience" does not equate to a violation of the CC&Rs. Since Mr. Smith was not prevented from accessing his home through the manned gates, the Association did not unlawfully limit his access.
2. Classification of Transponder Access

A major theme emerged regarding whether transponder access is a "right" or a "service/privilege."

  • Voluntary Service: Testimony from former Community Manager Meghan Hill established that residents must voluntarily purchase transponders and sign an agreement to abide by the transponder policy.
  • Suspension of Facilities: The Association cited CC&R Article XI, Section 11.1(d)(ii), which grants the Board the right to "suspend the right of an Owner to use facilities within the Common Area" for any period during which a charge remains delinquent.
  • Service vs. Property: Mr. Smith contended that because assessments pay for the transponder readers and the infrastructure, it is not a "service" but an integral part of the property rights. The Association countered that it is a specialized system developed to assist in collections and manage community traffic.
3. Collection Strategy and Enforcement

The Association explicitly defended the deactivation policy as an essential administrative tool.

  • Tool for Engagement: The Association testified that deactivating transponders is "one of our best tools" to get a delinquent resident's attention. Forcing residents through manned gates requires them to interact with staff, facilitating communication regarding unpaid balances.
  • Efficiency: The Association argued this method is less expensive and time-consuming than pursuing liens or foreclosures, benefiting the community's overall financial health.

Key Quotes and Context

QuoteSourceContext/Significance
"Nothing herein shall authorize the board to limit ingress or egress to or from a lot."CC&R Section 7.4 A3The core text used by the Petitioner to argue that reducing available gates via deactivation was a violation.
"It really is one of our best tools to help collect… the required assessments… it is a successful way to collect and educate our residents."Meghan Hill (Hearing Testimony)Highlights the Association's intent: the policy is not just about security, but an active debt-collection mechanism.
"Although it may have been inconvenient for Mr. Smith to access his property using a main gate, the ACCCA has not limited or blocked Mr. Smith’s access."ALJ Decision (Finding 6)The decisive legal distinction between "access" and "convenient access."
"The word transponder is not actually even used throughout the association's governing documents."Joshua Bolen (Opening Statement)Used to argue that transponders are a board-created convenience rather than a constitutionally protected right within the CC&Rs.

Timeline of Proceedings

DateEvent
April 2024Mr. Smith's account becomes delinquent.
Oct 31, 2025Association sends notice of intent to deactivate transponder unless balance falls below $400.
Dec 2, 2025Transponder deactivated; Mr. Smith files petition with the Dept. of Real Estate.
Jan 29, 2026ALJ denies Association's Motion to Dismiss for lack of jurisdiction but requires Smith to narrow the scope of the case.
April 13, 2026Formal hearing held at the Office of Administrative Hearings.
May 4, 2026ALJ issues decision dismissing the petition.

Actionable Insights

Based on the ALJ's final decision and the testimony provided, the following insights are derived for similar homeowner association disputes:

  • Maintenance of Alternative Access: To legally deactivate transponders or electronic access keys for delinquent members, an Association must ensure that a primary form of access (such as a manned gate or a master key entry) remains available 24/7. Failure to provide any entry point would likely constitute a violation of ingress/egress rights.
  • Documentation of "Voluntary" Nature: Associations should ensure that transponder use is governed by a separate, signed agreement that explicitly mentions the Association's right to deactivate the device for CC&R non-compliance or assessment delinquency.
  • Threshold Clarity: The Association in this case utilized a $400 delinquency threshold. Maintaining a clear, consistent monetary trigger for deactivation—and providing a 10-day cure notice—was essential in demonstrating that the action was not "arbitrary."
  • Inconvenience is not Infringement: Legal challenges based on increased travel time or "delayed entry" at manned gates are unlikely to succeed if the underlying right to enter the property is preserved. Boards have significant latitude to regulate "privilege" systems to enforce community standards.

Study Guide: Nathaniel Smith v. Anthem Country Club Community Association (Case No. 25F-H119-REL)

This study guide provides a comprehensive overview of the administrative hearing between Nathaniel Smith and the Anthem Country Club Community Association (ACCCA). It analyzes the legal arguments, evidence presented, and the final decision rendered by the Office of Administrative Hearings regarding the deactivation of resident transponders due to assessment delinquencies.


I. Key Concepts and Case Overview

Central Dispute

The case centers on the Petitioner's claim that the Respondent, Anthem Country Club Community Association, violated its own Declaration of Covenants, Conditions, and Restrictions (CC&Rs) and Arizona law by deactivating his vehicle transponder. The Petitioner argued this deactivation unlawfully obstructed his easement of ingress and egress. The Association countered that the transponder is a voluntary service that can be suspended for non-payment of assessments, provided that physical access to the property remains available through other means.

Property Infrastructure and Access
  • Gate Configuration: The community has four entry points.
  • Manned Gates (2): These include a resident lane and a visitor/guest lane. The main gate is staffed 24/7.
  • Unmanned Gates (2): These are resident-only gates accessible only via an active transponder.
  • Transponder System: A voluntary hardware-based system that allows residents to enter through unmanned gates and resident lanes at manned gates without interacting with security staff.
Legal and Regulatory Framework
  • CC&Rs Section 7.4 A3: Prohibits the Board from taking actions that "limit ingress or egress to or from a lot."
  • CC&Rs Section 11.1(d)(ii): Grants the Board the right to "suspend the right of an Owner to use facilities within the Common Area" for any period during which charges against the Lot remain delinquent.
  • Burden of Proof: In administrative hearings of this nature, the Petitioner bears the burden of proof to establish a violation by a "preponderance of the evidence"—meaning the contention is more probably true than not.
  • Arizona Revised Statutes: The petition initially cited A.R.S. § 33-1803 (penalties/notice) and § 33-1807 (liens), though the Petitioner ultimately elected to proceed only on the issue of CC&R violations.
The Administrative Decision

Administrative Law Judge (ALJ) Velva Moses-Thompson dismissed the petition. The ruling concluded that deactivating a transponder does not constitute a "limitation" of access because the Petitioner maintained 24/7 access to his home through the manned gates, even if it resulted in a longer travel time (approximately 8 minutes) or less convenient entry procedures.


II. Short-Answer Practice Questions

  1. What was the specific financial threshold that triggered the deactivation of the Petitioner’s transponder?
  • Answer: The Association's policy dictates that transponders are deactivated if an owner's balance is $400 or more, or past due for more than 90 days.
  1. How many entry gates are located within the Anthem Country Club property?
  • Answer: Four gates (two manned, two resident-only).
  1. According to the testimony of Meghan Hill, what is the primary purpose of the transponder deactivation policy?
  • Answer: It is a tool used to collect required assessments and educate residents on their payment obligations.
  1. What was the reactivation fee mentioned in the deactivation notice, and was it actually charged to the Petitioner?
  • Answer: The fee was $25; however, the Association waived it as a courtesy in this instance.
  1. Under which CC&R section did the Petitioner argue that the Board was prohibited from limiting access to his lot?
  • Answer: Section 7.4 A3.
  1. What was the date of the final hearing and the date the final decision was issued?
  • Answer: The hearing was held on April 13, 2026; the decision was issued on May 4, 2026.
  1. Identify the three entities to which the Petitioner paid assessments, as discussed during the hearing.
  • Answer: Anthem Country Club Community Association (ACCCA), Anthem Community Council (ACC), and a third-party private golf and country club (though the latter is separate from the HOA).
  1. Why did the ALJ deny the Association's Motion to Dismiss regarding the statute of limitations?
  • Answer: The ALJ ruled that the civil statutes of limitations cited (A.R.S. 12-550 and 12-548) apply to court proceedings, not to administrative proceedings governed by the Uniform Administrative Procedure Act.

III. Essay Prompts for Deeper Exploration

  1. Rights vs. Privileges in a Planned Community:

Analyze the Petitioner’s argument that transponder access is a right because it is funded by assessments, contrasted with the Association's argument that it is a "voluntary service." In your response, address how the ALJ’s final decision reconciled these two perspectives.

  1. The Definition of "Limiting" Access:

The Petitioner argued that increasing travel time by eight minutes and reducing the number of available entry points from four to one (during certain hours) constitutes a "limitation" of ingress. Evaluate this claim against the Association's defense that as long as one point of entry remains open 24/7, ingress is not legally limited. Which interpretation is more consistent with the CC&Rs provided in the context?

  1. Administrative Procedure and Burden of Proof:

Explain the role of the "preponderance of the evidence" standard in this case. Discuss why the Petitioner was unable to meet this burden despite providing evidence of past incidents where entry was delayed (e.g., the 2013 surgery incident and road resurfacing).

  1. The Impact of Delinquency Policies:

Discuss the Association's use of transponder deactivation as a collection tool. Evaluate the testimony regarding the costs and time associated with alternative collection methods (liens, lawsuits, foreclosure) versus the administrative deactivation of a transponder.


IV. Glossary of Important Terms

TermDefinition
ACCCAAnthem Country Club Community Association; the Respondent in the case.
Administrative Law Judge (ALJ)The independent official (Velva Moses-Thompson) assigned to hear and decide the disputed matter.
CC&RsCovenants, Conditions, and Restrictions; the governing documents that establish the standards and rules for the community.
Common AreaReal property owned by the Association for the common use and enjoyment of the Owners.
DeclarantThe original developer of the community (referenced in Section 10.11 regarding equal treatment).
EasementA legal right to use another's land for a specific limited purpose; in this case, the Petitioner's right of "ingress and egress" (entering and leaving) the community.
Ingress and EgressThe legal rights of an owner to enter (ingress) and leave (egress) their property.
Minute EntryA brief record of the court's or tribunal's actions or directions during a proceeding.
PetitionerThe party who initiates the lawsuit or petition (Nathaniel Smith).
Preponderance of the EvidenceThe evidentiary standard in civil/administrative cases requiring that a claim be more likely true than not.
RespondentThe party against whom a petition is filed (Anthem Country Club Community Association).
TransponderAn electronic device used by residents to trigger the opening of automated community gates.
Uniform Administrative Procedure ActThe Arizona statutes (Title 41, Chapter 6, Article 10) governing the conduct of administrative hearings.

Gatekeeping: What a Recent Arizona HOA Ruling Teaches Us About Assessments and Access

1. Introduction: The High Stakes of Homeowner Disputes

In the complex landscape of common-interest developments, the tension between an association’s duty to collect assessments and a homeowner’s right to access their property often reaches a boiling point. The recent case of Nathaniel Smith v. Anthem Country Club Community Association (ACCCA) (No. 25F-H119-REL) serves as a definitive case study in testing the boundaries of "expedited access" as a common area privilege.

For Petitioner Nathaniel Smith, the stakes were more than just a matter of convenience. His grievance was rooted in a previous incident where he was allegedly denied access during a street resurfacing event while returning home from a period of hospitalization in the ICU. This history set the stage for a high-stakes legal challenge when the ACCCA deactivated his gate transponders due to delinquent assessments. The central question before the Arizona Office of Administrative Hearings (OAH) was clear: Does deactivating an automated entry transponder constitute an illegal "limitation" of a homeowner’s right to enter their property?

2. The "Transponder Trouble" Case Study

The dispute underscores how financial delinquencies can trigger automated enforcement mechanisms. The facts, as established during the April 2026 hearing, include:

  • Financial Threshold: The ACCCA maintains a policy where transponders are deactivated if an account balance exceeds $400 or remains past due for more than 90 days.
  • The Delinquency: Mr. Smith’s account reached approximately $2,400 in delinquencies, with the Association contending that the account had not been fully current since at least April 2024.
  • Notice and Action: On October 31, 2025, the Association issued a 10-day notice. When the balance was not brought below the $400 threshold, the Association deactivated the transponders for Mr. Smith’s vehicles.
  • The Fees: While the policy allows for a $25 reactivation fee, the Association waived this as a "courtesy," testifying that their primary goal was compliance and education rather than punitive revenue.

3. The Homeowner’s Argument: "Limiting Ingress and Egress"

Mr. Smith’s challenge relied heavily on a strict interpretation of the community’s governing documents and a "property right" view of the technology itself.

  • CC&R Section 7.4 A3: Smith argued that deactivating transponders violated this specific section, which prohibits any Board action from "limiting ingress or egress" to or from a lot. He contended that reducing his entry options from four gates to two (and eventually one, depending on the hour) was a literal limitation.
  • Convenience vs. Access: Smith testified that losing transponder access added approximately 8 minutes to his travel time and forced him through "manned" gates where he faced delays in the visitor lane and, at times, unpleasant exchanges with staff.
  • Hardware vs. Service: A sophisticated point in Smith’s argument was the "ownership" of the system. He noted that homeowners fund the $16,000 transponder readers through their assessments. Therefore, he argued, the right to use the hardware was a property right, not a discretionary service.

4. The Association’s Defense: "Privilege vs. Right"

Represented by counsel Josh Bolen and supported by testimony from former manager Meghan Hill, the ACCCA argued that the transponder system is an elective convenience, not a fundamental right of access. Their defense focused on three pillars:

  1. Continuous 24/7 Access: The Association proved that access was never denied. While two "resident-only" gates require transponders, the "Main Gate" is manned 24/7, allowing any resident to enter via the guest lane regardless of their account status.
  2. Service vs. Property: The Association distinguished the hardware from the service. While the readers are common area infrastructure, the automated "expedited access" provided by the software is a privilege that the Board may suspend for non-compliant members under Article XI, Section 11.1(d)(ii).
  3. Broad Authority to Suspend: The Board cited Article VII, Section 7.4 A4, which grants the authority to suspend "services provided by the association," and Article XI, Section 11.1, which allows for the suspension of the use of common area facilities during periods of delinquency.

5. The Verdict: Why the Judge Dismissed the Petition

Administrative Law Judge (ALJ) Velva Moses-Thompson issued her decision in May 2026, dismissing Mr. Smith’s petition. The ruling prioritized the specific sections of the CC&Rs cited in the ALJ’s Final Decision (Article X, Section 10.11 and Article XI, Section 11.1) over the Petitioner's preferred focus on Section 7.4.

Key Reasoning: Inconvenience is Not Limitation The ALJ concluded that the Association did not block or "limit" access because the manned gates provided a viable, 24/7 path to the home. The court found that an 8-minute delay constitutes an inconvenience, but not an unlawful obstruction of property rights. Because the Association maintained at least one consistent point of entry for all residents, it remained within its authority to suspend the "expedited" privilege of automated entry for delinquent owners.

The Statute of Limitations Ruling A notable legal takeaway involved the Association’s attempt to argue that Smith’s claim was barred by a six-year statute of limitations. The ALJ explicitly rejected this, clarifying that civil statutes of limitations (such as A.R.S. 12-550 or 12-548) do not apply to administrative hearings at the OAH, which are governed by the Uniform Administrative Procedure Act.

6. Insights and Takeaways for Homeowners and Boards

  • The "24/7 Rule" is the Safeguard: The legality of deactivating automated access hinges entirely on the availability of a "visitor" or "manned" lane. As long as one point of entry remains open 24/7 to all residents, HOAs generally have the right to restrict "expedited" entry methods for non-compliant members.
  • Transparency of Policies: During testimony, it was noted that the deactivation policy was often "floating around in emails" rather than being easily accessible on the community website. Boards should ensure all enforcement policies—especially those affecting access—are prominently posted to avoid claims of "arbitrary" enforcement.
  • Administrative vs. Civil Forums: Homeowners and Boards must realize that the OAH is a unique forum. The ALJ’s ruling on the statute of limitations means that decades-old policies can still be challenged in an administrative setting, even if they might be barred in a civil court.
  • Service vs. Facility Distinction: This case reinforces that automated gate software is viewed legally as a "service" or "privilege" provided to members in good standing, rather than a fundamental right inherent in the ownership of the hardware.

7. Conclusion: Balancing Community Standards and Individual Rights

The Smith v. Anthem Country Club case highlights the delicate equilibrium required to manage a gated community. Assessments are the lifeblood of a community, funding the guards, gates, and roads that all residents enjoy. When those funds are withheld, the law allows associations to use the suspension of high-level conveniences—like transponder access—as a tool for education and compliance.

For homeowners, the lesson is clear: while you have a fundamental right to access your property, you do not have a fundamental right to the fastest or most convenient method of doing so if you are in breach of your financial obligations. Understanding the nuances of your CC&Rs is the best way to navigate these high-stakes gatekeeping disputes.

Case Participants

Petitioner Side

  • Nathaniel Smith (Petitioner)
    Appeared on behalf of himself

Respondent Side

  • Josh Bolen (Counsel)
    CHDB Law LLP
    Also referred to as Joshua Bolan
  • Morgan Slawson (Counsel)
    CHDB Law LLP
    Also referred to as Morgan Swan
  • Megan Hill (Witness / Former Community Manager)
    Anthem Country Club Community Association
    Also referred to as Meghan Hill

Neutral Parties

  • Velva Moses-Thompson (Administrative Law Judge)
    Office of Administrative Hearings
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate