Joseph Allan vs The Springs Condominium Association

Case Summary

Case ID 25F-H081-REL
Agency
Tribunal
Decision Date 2/5/2026
Administrative Law Judge VMT
Outcome Petition is dismissed
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner Joseph Allan Counsel
Respondent The Springs Condominium Association Counsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H081-REL Decision – 1374850.pdf

Uploaded 2026-04-24T12:55:08 (73.8 KB)

25F-H081-REL Decision – 1393068.pdf

Uploaded 2026-04-24T12:55:18 (106.6 KB)

Case Briefing: Joseph Allan v. The Springs Condominium Association

Executive Summary

This briefing document summarizes the administrative hearing and subsequent decision in the matter of Joseph Allan v. The Springs Condominium Association (Case No. 25F-H081-REL). The dispute centered on a petition filed by Mr. Allan, a unit owner, alleging that the Association violated Arizona Revised Statute (A.R.S.) § 33-1258 by failing to provide requested financial records.

The core of the conflict involved a $15,240 tax refund from the 2022 tax year that Mr. Allan asserted was missing from the Association’s 2023 financial reports. Mr. Allan sought physical documentation—such as checks or deposit receipts—to verify the handling of these funds. The Association, represented by its Treasurer, John Calgamone, and Property Manager, Belen Guzman, maintained that the funds were never received as a check but were instead applied as a rolling credit toward future tax liabilities to avoid penalties.

On February 5, 2026, Administrative Law Judge (ALJ) Velva Moses-Thompson issued a decision dismissing the petition. The ALJ concluded that Mr. Allan failed to establish that the Association was in possession of the specific records requested (checks/receipts), as the evidence indicated the refund existed only as an IRS credit rather than a liquid asset.

Detailed Analysis of Key Themes

1. The Dispute Over the $15,240 Tax Refund

The primary catalyst for the hearing was Mr. Allan’s discovery that a $15,240 refund shown on the 2022 tax return (Form 1120) did not appear on the 2023 tax return or audit. Mr. Allan contended that because the IRS typically issues checks within 30 to 60 days, the absence of this money on the Association's financial ledgers suggested potential mismanagement or lack of transparency.

Conversely, the Association provided testimony that the credit had been "rolling over" for approximately seven years. The Association’s strategy was to leave overpayments with the IRS to cover future liabilities, a decision made because the property generates income through a restaurant and rentals, which carries a higher risk of tax penalties.

2. Statutory Requirements and Burden of Proof

The case was argued under A.R.S. § 33-1258, which requires condominium associations to make financial and other records reasonably available for examination by a member within ten business days.

  • The Petitioner’s Burden: As the party with the burden of proof, Mr. Allan had to demonstrate by a "preponderance of the evidence" that the Association violated the statute.
  • The Findings: The ALJ determined that an association cannot be found in violation of failing to provide records that do not exist. Since the Association had not received a physical check, they could not produce a copy of a check or a deposit receipt.
3. Communication Protocols and Management Relations

A recurring theme throughout the testimony was the procedural friction between Mr. Allan, the Board of Directors, and the management company, SSC Property Management.

  • Direct vs. Indirect Requests: The Association argued that Mr. Allan frequently bypassed the management company, sending requests only to Board members. While the ALJ noted there was no formal rule requiring requests to go through management, the Association testified that this caused delays because the Board members are volunteers and do not maintain the physical records.
  • Availability for Inspection: The Association emphasized that records are kept in an office just a short walk from Mr. Allan's unit and that he had been invited to inspect the files in person, an invitation he reportedly did not accept.
4. Professional Reliance and Accounting Expertise

The testimony revealed a reliance on external experts (Butler and Hansen, CPAs) to navigate IRS communications. Treasurer John Calgamone admitted to a lack of formal accounting training, stating he relied on Miss Guzman and the hired CPAs to ensure the Association's financial health. Mr. Allan challenged this, arguing that the Board should have more direct knowledge of IRS documents, specifically the CP145 (IRS Notice of Correction).


Key Quotes and Context

Regarding the Management of the Refund

"Rather than accept the overpayment, I made a point to tell the property manager to tell the accountant we want to leave that for next year's taxes so that we have already paid any money due next year." — John Calgamone, Association Treasurer

Context: This explains the Association's rationale for the missing "check." They viewed the refund as a strategic credit rather than a cash inflow.

Regarding the Request for Records

"You continue to demand letters that simply do not exist. We you have been told that you are welcome to make appointments to inspect the records in person to see for yourself which records are in hand. You have not done so." — Belen Guzman, Property Manager (quoting an email to Mr. Allan)

Context: This highlights the Association’s defense: they provided what they had (an IRS letter from November 2023) and argued that Mr. Allan was demanding documentation of a transaction that never took place in the form he imagined.

Regarding the Petitioner's Motivation

"Nothing. I made it clear a couple years ago that I'll be looking into our financials and straightening out our financials. And that's what I've been doing. I've been doing it professionally, diplomatically, politely." — Joseph Allan, Petitioner

Context: Mr. Allan framed his actions as a necessary oversight role to ensure the financial integrity of the 203-property community.

Regarding the Legal Representation Rule

"Miss Guzman can represent the [entity] but Miss Guzman and no other person can be receiving payment for the representation… unless your representative is an Arizona licensed attorney." — Judge Velva Moses-Thompson

Context: The Judge clarified the procedural rules of the Office of Administrative Hearings, noting that while property managers can represent associations, they cannot be specifically compensated for that legal representation unless they are licensed attorneys.


Actionable Insights

For Association Governance
  • Clarify Credit vs. Cash: Associations should ensure that tax credits held by the IRS are clearly footnoted in internal financial statements to prevent the appearance of "missing" funds.
  • Formalize Record Request Procedures: To avoid confusion, associations should adopt and distribute a written rule specifying the preferred channel for record requests (e.g., via the management company) as permitted by A.R.S. § 33-1258.
  • Documentation of IRS Communications: Maintain a dedicated file for all IRS notices (like CP145) to demonstrate a clear paper trail during audits or member inquiries.
For Members Requesting Records
  • In-Person Inspection: If a records dispute arises, the requesting member should utilize their right to inspect records in person. This can clarify whether a document is being withheld or if it truly does not exist.
  • Inclusion of Management: Even if not legally required, including the property management company on all formal record requests can expedite the process, as they are typically the custodians of the records.
Legal Summary Table
Item Detail
Case Number 25F-H081-REL
Statute in Question A.R.S. § 33-1258
Presiding Judge Velva Moses-Thompson
Final Decision Petition Dismissed; Association deemed prevailing party
Decision Date February 5, 2026

Case Study Guide: Joseph Allan v. The Springs Condominium Association

This study guide provides a comprehensive overview of the administrative hearing and subsequent legal decision regarding Joseph Allan v. The Springs Condominium Association (No. 25F-H081-REL). It covers the legal frameworks, key arguments, and procedural rules discussed in the source context.

Key Legal Concepts and Background

1. Arizona Revised Statute § 33-1258

The central legal issue in this case is whether the Association violated A.R.S. § 33-1258, which governs the availability of records for condominium associations.

  • Access: All financial and other records must be made "reasonably available" for examination by any member or their designated representative.
  • Fees: Associations cannot charge for the review of records but may charge up to $0.15 per page for copies.
  • Timeline: Associations have 10 business days to fulfill a request for examination or to provide copies of requested records.
2. Legal Representation in Administrative Hearings

According to Arizona Supreme Court rules for administrative hearings:

  • A community manager or designated person can represent an association.
  • However, that representative cannot receive a fee for the representation unless they are a licensed attorney in Arizona.
  • In this case, the ALJ moved the primary representation from the community manager (Belen Guzman) to the Association Treasurer (John Calderone) because Guzman confirmed she was receiving a fee for her role in the hearing.
3. Burden of Proof

In these proceedings:

  • The Petitioner (Joseph Allan) carries the burden of proof to establish a violation by a preponderance of the evidence. This means proving that the contention is "more probably true than not."
  • The Respondent (The Springs Condominium Association) carries the burden of establishing any affirmative defenses by the same standard.

Case Overview: The Tax Refund Dispute

The dispute originated from Joseph Allan's request for documentation regarding a $15,240 tax refund (alternatively cited as $15,199 or $15,890 in various testimony) from the 2022 tax year.

Participant Role Key Argument/Evidence
Joseph Allan Petitioner (Homeowner) Claimed the Association failed to provide proof of how the refund was handled. He requested checks, deposit receipts, or IRS documentation.
John Calderone Association Treasurer Testified that the Association chose to roll the credit over for future tax liabilities rather than taking a check to avoid penalties and cover future income taxes.
Belen Guzman Property Manager Stated that the Association has treated the refund as a rolling credit for nearly seven years and that no refund check existed at the time of the request.
Velva Moses-Thompson Admin. Law Judge Ruled that the Petitioner failed to prove the Association possessed the specific records (the check/receipt) he was requesting.

Short-Answer Practice Questions

1. What was the specific dollar amount of the tax refund Joseph Allan discovered was missing from the 2023 tax return? Answer: $15,240.

2. Which Arizona Revised Statute was the Association accused of violating? Answer: A.R.S. § 33-1258.

3. Why did the Administrative Law Judge (ALJ) question Belen Guzman’s ability to represent the Association? Answer: Under Arizona Supreme Court rules, a non-attorney cannot receive a fee for representing a party in these hearings. Guzman admitted she was receiving a fee for the representation.

4. How many days does an association have to fulfill a request for records under Arizona law? Answer: Ten business days.

5. What explanation did the Association provide for why there was no "check" or "deposit receipt" for the tax refund? Answer: The Association opted to have the refund applied as a credit toward future tax liabilities (rolling credit) rather than receiving a physical check.

6. Who did Joseph Allan submit his initial records request to on November 22, 2024? Answer: He submitted the request via email to several board members (including the Treasurer, Vice President, and Director) but did not include the property management company.

7. What was the final decision of the Administrative Law Judge regarding Mr. Allan’s petition? Answer: The petition was dismissed because the Petitioner failed to establish that the Association was in possession of records showing how the refund was handled (as the check did not exist).


Essay Prompts for Deeper Exploration

1. Statutory Compliance vs. Physical Existence of Records

Discuss the legal dilemma presented when a member requests a specific type of record (e.g., a check or deposit receipt) that does not exist. Based on the ALJ’s ruling, does an association have an obligation under A.R.S. § 33-1258 to create a record or provide an explanation for a record's absence, or is their duty strictly limited to providing existing documents?

2. Communication Protocols in Homeowners Associations

The Association argued that Mr. Allan’s failure to include the management company in his requests led to delays and missing information. Examine the tension between a member's right to request records from the Board of Directors versus the Association’s preference for requests to go through a "central depository" (the property manager). Should a written rule be required to mandate where requests are sent?

3. Professional Reliance in Association Management

John Calderone testified that board members are not experts in accounting and must rely on property managers and CPAs (Butler Hansen). Analyze the role of "expert reliance" in this case. How did the Association's reliance on a CPA firm to handle IRS communications affect their ability to fulfill the homeowner's document request in a timely manner?


Glossary of Important Terms

  • A.R.S. § 33-1258: The Arizona statute requiring condominium associations to make financial and other records available to members within ten business days.
  • Administrative Law Judge (ALJ): An official who presides over an administrative hearing and makes a recommended or final decision.
  • CP145: An IRS notice of correction mentioned during testimony regarding tax adjustments.
  • Closing Argument: The final statement made by each party at the end of a hearing to explain why the judge should rule in their favor based on the evidence.
  • Office of Administrative Hearings (OAH): The agency responsible for conducting independent hearings for various state agencies.
  • Petitioner: The party who initiates a legal action or petition (in this case, Joseph Allan).
  • Preponderance of the Evidence: The standard of proof used in civil and administrative cases, meaning the evidence shows that a claim is "more likely than not" to be true.
  • Respondent: The party against whom a legal action or petition is filed (in this case, The Springs Condominium Association).
  • Rolling Credit: An accounting practice where a tax refund is not taken as cash but is instead left with the IRS to be applied against future tax obligations.
  • Under Advisement: A status where a judge takes time to consider the evidence and arguments before issuing a final decision.

The Case of the "Missing" $15,000: Lessons in HOA Transparency and Tax Credits

In the delicate ecosystem of community governance, trust is the currency that keeps a board functioning. When a homeowner—especially a former board member who knows where the proverbial bodies are buried—suspects financial foul play, the results are often explosive. Such was the scene at the Office of Administrative Hearings (OAH) in the case of Joseph Allan v. The Springs Condominium Association.

At the heart of the dispute was a "missing" $15,240 tax refund. Mr. Allan, a diligent critic of the Association’s financials, was convinced the money had been mishandled or hidden by the board. The irony? The Association was using the very CPA firm, Butler & Hansen, that Mr. Allan himself had recommended during his tenure on the board. This case serves as a masterclass in how a misunderstanding of sophisticated tax strategies and a breakdown in communication can lead to costly, unnecessary litigation.

The Petitioner’s Argument: "Where is the Money?"

Mr. Allan’s suspicion began when he reviewed the Association's 2022 tax return (Form 1120), which indicated an overpayment of $15,240. When this "refund" failed to appear as miscellaneous income in the 2023 financial reports or audits, he sounded the alarm. His argument was built on a simple premise: if the IRS owes the Association money, there should be a paper trail of its arrival and deposit.

In his testimony, Mr. Allan sought:

  • Physical Evidence: Copies of checks, deposit receipts, and specific general ledger entries for the 2022 tax year.
  • Fiduciary Justification: An explanation as to why the Board would leave $15,000 with the IRS rather than depositing it into a high-yield CD earning roughly 4% interest.
  • Expanded Inquiry: During the hearing, his suspicion widened to include a state tax refund of $3,656, which he also claimed was unaccounted for in the financial history.
The Association’s Defense: Credits vs. Checks

The Association’s Treasurer, John Caldamone—a volunteer who candidly admitted he was not an accountant by trade—provided the necessary business context. Unlike a standard residential HOA, The Springs is a taxable entity that operates a restaurant on-site and generates rental income. This creates a complex tax liability that most community associations never face.

The Property Manager, Belen Guzman, testified that the $15,000 was not a one-time windfall but a "rolling credit" that the Association had maintained with the IRS for nearly seven years to provide a "cushion" against potential penalties and underpayments.

Perception vs. Financial Reality

Petitioner’s Assumption Association’s Financial Reality
The IRS sent a $15,240 refund check to the Association in 2022. The amount was a rolling credit maintained for 7 years to offset high tax risks from restaurant and rental income.
The Board is intentionally withholding copies of the refund check. No check exists. The IRS actually sent a letter (received the day of the hearing) asking for more information before they would even consider issuing a check.
The money is "missing" because it isn't listed as "Miscellaneous Income." Because the funds never left the IRS’s possession, they cannot be recorded as cash income or a deposit in the Association's ledger.
The Communication Breakdown: The Management "CC" Conflict

A recurring theme in this dispute was a failure to follow established communication protocols. The Association pointed out that this was the second hearing involving Mr. Allan’s record requests. In a prior Department of Real Estate (DRE) hearing, Mr. Allan had been specifically instructed to include the management company, SSC Property Management, in his formal requests.

Despite this, Mr. Allan continued to email volunteer board members directly, excluding management. As a legal columnist, I often see this: homeowners believe they are going to "the source" by emailing the Board, but the physical "tax file" and financial records reside with the professional manager. By failing to include the manager, Mr. Allan created a lag in response that he interpreted as a cover-up.

The Legal Verdict: Why the Petition was Dismissed

Administrative Law Judge Velva Moses-Thompson dismissed the petition, ruling in favor of the Association. The decision rested on a fundamental interpretation of A.R.S. § 33-1258.

Key Legal Conclusion: An Association’s "right to manage its tax strategy" is distinct from a homeowner's "right to inspect records." Furthermore, the law only requires the production of records in existence. An Association cannot be found in violation for failing to provide a check that was never issued or a deposit slip that was never printed.

The Judge also noted a technical nuance of Arizona OAH hearings: she inquired whether Ms. Guzman was receiving a fee for her representation. Under Arizona Supreme Court rules, a non-attorney (like a property manager) can represent an HOA, but they cannot be paid specifically for that representation unless they are a licensed attorney. This highlighted the Association’s reliance on its volunteers and professional staff to navigate legal hurdles.

Summary of Key Insights for Homeowners and Boards

This case illustrates that transparency is not just about showing the books; it’s about explaining the "why" behind the numbers.

  1. Understand "Rolling Credits": For associations with high-risk tax profiles (like those with commercial income), keeping a credit with the IRS is a legitimate business strategy to avoid penalties.
  2. Verify Document Existence: The "right to inspect" is not a "right to demand the creation of new documents." If the IRS hasn't sent a check, the Board cannot produce one.
  3. Follow the Paper Trail (and the Protocol): Homeowners must include both the Board and Management in requests. As this case showed, a recurring failure to follow protocol can undermine a petitioner's credibility in court.
  4. The Irony of Expertise: Relying on professional CPAs (like Butler & Hansen) provides the Board with a "shield" of professional advice. If the CPA verifies the tax strategy, a homeowner’s disagreement with that strategy rarely constitutes a legal violation.
Closing: Building Trust Through Clarity

The dispute at The Springs was less about a "missing" $15,000 and more about a missing explanation. While the Board was legally vindicated, the time and stress of an administrative hearing could likely have been avoided with proactive financial education. When boards have unique tax liabilities—like a restaurant or rental units—they should over-communicate their tax strategies in annual meetings. Clarity is the best defense against suspicion.

Case Participants

Petitioner Side

  • Joseph Allan (Petitioner)
    Self-represented homeowner

Respondent Side

  • John Calgamone (Treasurer)
    The Springs Condominium Association
    Appeared and testified on behalf of the respondent
  • Belen Guzman (Property Manager)
    SSC Property Management
    Represented and testified for the Association management
  • Petri Ahonan (Director / President)
    The Springs Condominium Association
    Board member mentioned in testimony
  • Don Simpson (Board Member)
    The Springs Condominium Association
    Board member mentioned in testimony
  • Kevin Steffy (Vice President)
    The Springs Condominium Association
    Board member mentioned in testimony
  • Tom Commerce (Board Member)
    The Springs Condominium Association
    Board member mentioned in testimony

Neutral Parties

  • Velva Moses-Thompson (Administrative Law Judge)
    Office of Administrative Hearings
    Presiding judge who authored the final decision
  • Sondra J. Vanella (Administrative Law Judge)
    Office of Administrative Hearings
    Authored the order granting continuance
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

Allan, Joseph P v. The Springs Condominiums Association

Case Summary

Case ID 25F-H018-REL
Agency Arizona Department of Real Estate
Tribunal
Decision Date 2025-03-31
Administrative Law Judge VMT
Outcome
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner Joseph P. Allan Counsel
Respondent The Springs Condominiums Association Counsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H018-REL Decision – 1263777.pdf

Uploaded 2026-04-24T12:34:17 (48.3 KB)

25F-H018-REL Decision – 1288586.pdf

Uploaded 2026-04-24T12:34:21 (105.9 KB)

Briefing Document: Case No. 25F-H018-REL, Allan v. The Springs Condominiums Association

Executive Summary

This briefing document synthesizes the key facts, arguments, and legal conclusions from the administrative hearing and subsequent decision in the matter of Joseph P. Allan (Petitioner) versus The Springs Condominiums Association (Respondent). The central issue was the Respondent’s failure to provide financial records to the Petitioner within the timeframe mandated by Arizona law.

The Petitioner, a homeowner and former board member, formally requested to examine bank statements and original invoices by sending emails directly to the association’s board members. The Respondent, represented by the owner of its property management company, did not fulfill these requests within the statutory ten-business-day period. The primary defense offered was that the requests were not sent to the management company, which is the customary channel for processing such items, and the board failed to forward the requests.

The Administrative Law Judge (ALJ) found conclusively in favor of the Petitioner. The decision established that the legal obligation to comply with Arizona Revised Statutes (A.R.S.) § 33-1258 rests with the association itself, and internal procedural preferences or communication failures between the board and its management agent do not absolve the association of this statutory duty. The documents were ultimately provided on the eve of the hearing, well past the legal deadline. The final order deemed the Petitioner the prevailing party, mandated the refund of his $500 filing fee, and directed the association to ensure future compliance with state law.

Case Overview

Case Number

25F-H018-REL

Jurisdiction

Office of Administrative Hearings, Phoenix, Arizona

Petitioner

Joseph P. Allan

Respondent

The Springs Condominiums Association

Presiding Judge

Administrative Law Judge Velva Moses-Thompson

Hearing Date

March 11, 2025

Decision Date

March 31, 2025

Core Allegation and Legal Framework

The dispute centered on the Petitioner’s allegation that The Springs Condominiums Association violated A.R.S. § 33-1258, which governs a member’s right to access association records.

Statutory Requirement (A.R.S. § 33-1258 A): The statute mandates that “all financial and other records of the association shall be made reasonably available for examination by any member.” It explicitly states, “The association shall have ten business days to fulfill a request for examination.”

Specific Violations Alleged: The Petitioner filed a petition with the Arizona Department of Real Estate after the association failed to respond to two separate requests for documents:

1. A request for original invoices for May 2024.

2. A request for bank statements from four association accounts.

Chronology of Events

July 9, 2024: Mr. Allan emails several board members, including the President and Vice President, requesting to examine original invoices for May 2024.

September 23, 2024: Mr. Allan emails several board members requesting to examine bank statements from four association accounts.

October 2024 (approx.): After receiving no response, Mr. Allan files a petition with the Department of Real Estate, alleging the violations. The petition incorrectly listed the request dates as July 29 and September 24, a discrepancy clarified and acknowledged by both parties at the hearing.

January 16, 2025: An “Order Granting Continuance” is issued at the Petitioner’s request, moving the hearing date.

March 10, 2025: At 6:45 PM, the evening before the scheduled hearing, the Respondent provides the requested documents to Mr. Allan.

March 11, 2025: The evidentiary hearing is held before ALJ Velva Moses-Thompson.

March 31, 2025: The ALJ issues the final decision and order.

Analysis of Testimony and Arguments

Petitioner’s Position (Joseph P. Allan)

Mr. Allan, representing himself, argued that he followed the law by submitting his requests directly to the association. His key points were:

Direct Communication with the Association: He intentionally sent his requests to the board members (President, Vice President, Treasurer, and Director) because he considers them to be the “association” as defined by the statute.

Investigation of Management Company: He deliberately bypassed the management company because he was actively investigating its conduct.

Lack of Timely Response: It was undisputed that the association failed to provide the documents within the 10-day period. He confirmed receipt only on March 10, 2025, months after the requests were made.

Past Experience: As a former board member for three years, he was familiar with the association’s financial documents and was requesting them to ensure everything was correct due to perceived problems.

Respondent’s Position (The Springs Condominiums Association)

The association was represented by Belen Guzman, the owner of its management company, SSC Property Management. Her defense centered on a procedural failure, not a denial of the Petitioner’s right to the documents.

Improper Channel of Request: The primary defense was that Mr. Allan failed to follow standard practice by not including the management company in his email requests.

Board’s Failure to Act: Ms. Guzman testified that the board members who received the emails did not forward them or follow up. She stated she was unaware of the requests until after the official complaint was filed and one of the board members, Petri (the president at the time), forwarded an email to her.

Lack of Written Policy: Ms. Guzman acknowledged that the association has no written policy requiring requests to be sent to the management company, but stated the board had verbally instructed Mr. Allan in a meeting to include management on such communications.

Knowledge of Procedure: She argued that as a former board member, Mr. Allan was aware that record requests are typically handled by the management company.

Findings of Fact and Conclusions of Law

The ALJ’s decision provided a clear legal interpretation of the events and the responsibilities of the parties.

Key Findings of Fact

• It was undisputed that the Petitioner is a member of the Respondent association.

• The Petitioner made formal requests for records via email to board members on July 9, 2024, and September 23, 2024.

• These requests were not sent to the Respondent’s property management company.

• The Respondent did not respond to the requests within the ten-business-day timeframe required by law.

• The Respondent provided the requested documents on March 10, 2025.

• The Respondent’s representative, Ms. Guzman, did not dispute that the board members had received the requests.

Key Conclusions of Law

• The Petitioner successfully met his burden to prove by a “preponderance of the evidence” that the Respondent violated A.R.S. § 33-1258(A).

• The Respondent failed to provide any legal authority supporting its defense that a request must be sent to its property management company to be valid.

• The statutory obligation to provide records lies with the “association.” The failure of the board to forward the requests to its management agent does not excuse the association’s non-compliance.

• The ALJ concluded: “Respondent violated A.R.S. section 33-1258(A) when it failed to allow Petitioner to examine the May 2024 original invoices and bank statements from four of Respondent’s accounts, within ten business days of the date of Petitioner’s requests.”

Final Order and Implications

Based on the findings, the ALJ issued a binding order with the following components:

1. Prevailing Party: The Petitioner, Joseph P. Allan, was deemed the prevailing party.

2. Reimbursement: The Respondent was ordered to pay the Petitioner his $500.00 filing fee within thirty days of the order.

3. Future Compliance: The Respondent was formally directed to comply with the requirements of A.R.S. § 33-1258(A) going forward.

4. No Civil Penalty: The judge determined that a civil penalty was not appropriate in this matter.

The primary implication of this decision is that a condominium or homeowner association is directly and legally responsible for fulfilling its statutory obligations. It cannot use internal protocols, informal procedures, or communication breakdowns between its board and third-party vendors (like a management company) as a legal defense for failing to comply with state law.

{ “case”: { “docket_no”: “25F-H018-REL”, “case_title”: “Allan, Joseph P v. The Springs Condominiums Association”, “decision_date”: “2025-03-31”, “alj_name”: “Velva Moses-Thompson”, “tribunal”: “OAH”, “agency”: “ADRE” }, “questions”: [ { “question”: “If I send a records request to the Board but not the management company, can the HOA ignore it?”, “short_answer”: “No. Sending the request to Board members is sufficient to trigger the HOA’s legal obligation to respond.”, “detailed_answer”: “Even if the management company prefers requests to go directly to them, the Association is still obligated to comply with the law if the Board receives the request. In this case, the management company argued they didn’t know about the request because it went to the Board, but the judge ruled the violation still occurred.”, “alj_quote”: “Respondent did present any legal authority to establish that it was not obligated to comply with A.R.S. section 33-1258(A), for the reason that the requests were not sent to Respondent’s property management company.”, “legal_basis”: “A.R.S. § 33-1258(A)”, “topic_tags”: [ “records request”, “HOA obligations”, “property management” ] }, { “question”: “How many days does the HOA have to let me examine the records I requested?”, “short_answer”: “The HOA must make records available for examination within 10 business days.”, “detailed_answer”: “Arizona law grants the Association ten business days to fulfill a request for examination after receiving it.”, “alj_quote”: “The association shall have ten business days to fulfill a request for examination.”, “legal_basis”: “A.R.S. § 33-1258(A)”, “topic_tags”: [ “timelines”, “records request”, “statutory requirements” ] }, { “question”: “Can the HOA charge me a fee just to look at the records?”, “short_answer”: “No. The HOA cannot charge a member for making material available for review.”, “detailed_answer”: “While the HOA can charge for copies (up to 15 cents per page), they are explicitly prohibited from charging a fee for the act of making materials available for review.”, “alj_quote”: “The association shall not charge a member or any person designated by the member in writing for making material available for review.”, “legal_basis”: “A.R.S. § 33-1258(A)”, “topic_tags”: [ “fees”, “records request”, “homeowner rights” ] }, { “question”: “What happens if I win my hearing against the HOA?”, “short_answer”: “You may be deemed the prevailing party and the HOA can be ordered to reimburse your filing fee.”, “detailed_answer”: “If the judge rules in your favor, they can order the HOA to pay back the filing fee you paid to bring the case. In this decision, the HOA was ordered to pay the homeowner $500.”, “alj_quote”: “IT IS FURTHER ORDERED that Respondent pay Petitioner his filing fee of $500.00, to be paid directly to Petitioner within thirty (30) days of this Order.”, “legal_basis”: “Order”, “topic_tags”: [ “penalties”, “reimbursement”, “ruling” ] }, { “question”: “Does the HOA have to provide original invoices if I request them?”, “short_answer”: “Yes. Financial records, including original invoices, must be made reasonably available.”, “detailed_answer”: “The decision confirms that failure to allow examination of original invoices constitutes a violation of the statute governing association records.”, “alj_quote”: “Respondent violated A.R.S. section 33-1258(A) when it failed to allow Petitioner to examine the May 2024 original invoices and bank statements”, “legal_basis”: “A.R.S. § 33-1258(A)”, “topic_tags”: [ “invoices”, “financial records”, “transparency” ] }, { “question”: “What is the standard of proof for proving the HOA violated the law?”, “short_answer”: “Preponderance of the evidence.”, “detailed_answer”: “The homeowner must prove their case by showing it is ‘more probably true than not.’ This is the standard evidentiary weight required in these administrative hearings.”, “alj_quote”: “Petitioner bears the burden of proof to establish that Respondent violated A.R.S. § 33-1258 (A) by a preponderance of the evidence.”, “legal_basis”: “A.A.C. R2-19-119(A)”, “topic_tags”: [ “legal standards”, “burden of proof”, “hearing procedures” ] }, { “question”: “Will the HOA always be fined a civil penalty if they break the law?”, “short_answer”: “Not necessarily. The judge has discretion on whether to apply a civil penalty.”, “detailed_answer”: “Even if a violation is found (as it was in this case regarding the records), the judge may decide that a civil penalty is not appropriate based on the circumstances.”, “alj_quote”: “No Civil Penalty is found to be appropriate in this matter.”, “legal_basis”: “Order”, “topic_tags”: [ “civil penalty”, “fines”, “enforcement” ] } ] }

{ “case”: { “docket_no”: “25F-H018-REL”, “case_title”: “Allan, Joseph P v. The Springs Condominiums Association”, “decision_date”: “2025-03-31”, “alj_name”: “Velva Moses-Thompson”, “tribunal”: “OAH”, “agency”: “ADRE” }, “questions”: [ { “question”: “If I send a records request to the Board but not the management company, can the HOA ignore it?”, “short_answer”: “No. Sending the request to Board members is sufficient to trigger the HOA’s legal obligation to respond.”, “detailed_answer”: “Even if the management company prefers requests to go directly to them, the Association is still obligated to comply with the law if the Board receives the request. In this case, the management company argued they didn’t know about the request because it went to the Board, but the judge ruled the violation still occurred.”, “alj_quote”: “Respondent did present any legal authority to establish that it was not obligated to comply with A.R.S. section 33-1258(A), for the reason that the requests were not sent to Respondent’s property management company.”, “legal_basis”: “A.R.S. § 33-1258(A)”, “topic_tags”: [ “records request”, “HOA obligations”, “property management” ] }, { “question”: “How many days does the HOA have to let me examine the records I requested?”, “short_answer”: “The HOA must make records available for examination within 10 business days.”, “detailed_answer”: “Arizona law grants the Association ten business days to fulfill a request for examination after receiving it.”, “alj_quote”: “The association shall have ten business days to fulfill a request for examination.”, “legal_basis”: “A.R.S. § 33-1258(A)”, “topic_tags”: [ “timelines”, “records request”, “statutory requirements” ] }, { “question”: “Can the HOA charge me a fee just to look at the records?”, “short_answer”: “No. The HOA cannot charge a member for making material available for review.”, “detailed_answer”: “While the HOA can charge for copies (up to 15 cents per page), they are explicitly prohibited from charging a fee for the act of making materials available for review.”, “alj_quote”: “The association shall not charge a member or any person designated by the member in writing for making material available for review.”, “legal_basis”: “A.R.S. § 33-1258(A)”, “topic_tags”: [ “fees”, “records request”, “homeowner rights” ] }, { “question”: “What happens if I win my hearing against the HOA?”, “short_answer”: “You may be deemed the prevailing party and the HOA can be ordered to reimburse your filing fee.”, “detailed_answer”: “If the judge rules in your favor, they can order the HOA to pay back the filing fee you paid to bring the case. In this decision, the HOA was ordered to pay the homeowner $500.”, “alj_quote”: “IT IS FURTHER ORDERED that Respondent pay Petitioner his filing fee of $500.00, to be paid directly to Petitioner within thirty (30) days of this Order.”, “legal_basis”: “Order”, “topic_tags”: [ “penalties”, “reimbursement”, “ruling” ] }, { “question”: “Does the HOA have to provide original invoices if I request them?”, “short_answer”: “Yes. Financial records, including original invoices, must be made reasonably available.”, “detailed_answer”: “The decision confirms that failure to allow examination of original invoices constitutes a violation of the statute governing association records.”, “alj_quote”: “Respondent violated A.R.S. section 33-1258(A) when it failed to allow Petitioner to examine the May 2024 original invoices and bank statements”, “legal_basis”: “A.R.S. § 33-1258(A)”, “topic_tags”: [ “invoices”, “financial records”, “transparency” ] }, { “question”: “What is the standard of proof for proving the HOA violated the law?”, “short_answer”: “Preponderance of the evidence.”, “detailed_answer”: “The homeowner must prove their case by showing it is ‘more probably true than not.’ This is the standard evidentiary weight required in these administrative hearings.”, “alj_quote”: “Petitioner bears the burden of proof to establish that Respondent violated A.R.S. § 33-1258 (A) by a preponderance of the evidence.”, “legal_basis”: “A.A.C. R2-19-119(A)”, “topic_tags”: [ “legal standards”, “burden of proof”, “hearing procedures” ] }, { “question”: “Will the HOA always be fined a civil penalty if they break the law?”, “short_answer”: “Not necessarily. The judge has discretion on whether to apply a civil penalty.”, “detailed_answer”: “Even if a violation is found (as it was in this case regarding the records), the judge may decide that a civil penalty is not appropriate based on the circumstances.”, “alj_quote”: “No Civil Penalty is found to be appropriate in this matter.”, “legal_basis”: “Order”, “topic_tags”: [ “civil penalty”, “fines”, “enforcement” ] } ] }

Case Participants

Petitioner Side

  • Joseph P. Allan (Petitioner)
    The Springs Condominiums Association
    Homeowner, former board member, and member of the Respondent association.

Respondent Side

  • Belen Guzman (Respondent Representative)
    Respondent's property management company
    Owner of the property management company that represents The Springs Condominiums Association.
  • Petri Ahon (Former President of the Board)
    The Springs Condominiums Association

Neutral Parties

  • Velva Moses-Thompson (Administrative Law Judge)
    Office of Administrative Hearings
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

Other Participants

  • Carmen (Homeowner)
    The Springs Condominiums Association
    Included on email correspondence.