Jeremy R Whittaker v. The Val Vista Lake Community Association (ROOT)

Case Summary

Case ID 25F-H045-REL; 25F-H054-REL
Agency ADRE
Tribunal OAH
Decision Date 2025-08-08
Administrative Law Judge Adam D. Stone
Outcome total
Filing Fees Refunded $1,000.00
Civil Penalties $1,000.00

Parties & Counsel

Petitioner Jeremy R. Whittaker Counsel
Respondent The Val Vista Lakes Community Association Counsel Joshua M. Bolen, Esq.

Alleged Violations

A.R.S. § 33-1805
A.R.S. § 33-1805(A)

Outcome Summary

The Administrative Law Judge granted both consolidated petitions (25F-H045-REL and 25F-H054-REL), finding that Respondent, The Val Vista Lakes Community Association, violated A.R.S. § 33-1805(A) by wrongfully withholding requested documents and failing to respond to records requests. Respondent was ordered to follow A.R.S. § 33-1805(A) for all pending and future requests, reimburse the Petitioner the total filing fees of $1000.00, and pay a total civil penalty of $1000.00.

Key Issues & Findings

Violation regarding failure to provide association records (Policies/Legal)

Petitioner alleged Respondent violated A.R.S. § 33-1805 by failing to provide requested records (including those regarding records policy and attorney fee information) within the ten-business-day deadline, and by conditioning production on an unenforceable ‘Records Request Form’. The tribunal found Val Vista wrongfully withheld the documents and violated the statute.

Orders: Petition granted. Respondent ordered to follow A.R.S. § 33-1805(A), reimburse the $500 filing fee, and pay a $500 civil penalty.

Filing fee: $500.00, Fee refunded: Yes, Civil penalty: $500.00

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1805(A)
  • ARIZ. REV. STAT. § 32-2199.01

Violation regarding failure to provide financial records (Bank Statements)

Petitioner alleged Respondent violated A.R.S. § 33-1805(A) by failing to provide requested operating and reserve bank statements. Val Vista failed to respond to the request. The tribunal found the failure to respond unacceptable and in violation of the statute.

Orders: Petition granted. Respondent ordered to follow A.R.S. § 33-1805(A), reimburse the $500 filing fee, and pay a $500 civil penalty.

Filing fee: $500.00, Fee refunded: Yes, Civil penalty: $500.00

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1805(A)
  • ARIZ. REV. STAT. § 32-2199.01

Analytics Highlights

Topics: HOA Records Request, Failure to Produce Documents, Statutory Violation, Civil Penalty, Filing Fee Refund, Consolidated Cases
Additional Citations:

  • A.R.S. § 33-1805(A)
  • ARIZ. REV. STAT. § 32-2199.01
  • ARIZ. REV. STAT. § 32-2199.02
  • Title 33, Chapter 16, Article 1

Video Overview

Audio Overview

Decision Documents

25F-H045-REL Decision – 1315733.pdf

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25F-H045-REL Decision – 1316066.pdf

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25F-H045-REL Decision – 1316100.pdf

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25F-H045-REL Decision – 1316101.pdf

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25F-H045-REL Decision – 1318153.pdf

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25F-H045-REL Decision – 1324339.pdf

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25F-H045-REL Decision – 1324343.pdf

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25F-H045-REL Decision – 1324372.pdf

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25F-H045-REL Decision – 1328416.pdf

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25F-H045-REL Decision – 1337742.pdf

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25F-H045-REL Decision – 1342973.pdf

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Briefing Doc – 25F-H045-REL


Briefing Document: Whittaker v. The Val Vista Lake Community Association

Executive Summary

This document summarizes the administrative legal proceedings and final judgment in the consolidated cases of Jeremy R. Whittaker v. The Val Vista Lake Community Association. The core of the dispute centered on the association’s failure to comply with member records requests, a direct violation of Arizona state law. The Office of Administrative Hearings (OAH) ruled decisively in favor of the Petitioner, Jeremy R. Whittaker, finding that The Val Vista Lake Community Association (Val Vista) wrongfully withheld documents and failed to respond to legitimate requests within the statutory timeframe.

The Administrative Law Judge (ALJ) rejected Val Vista’s defense, which included claims that the relevant statute was outdated and that the association’s internal “Records Policy” justified its non-compliance. The judge’s decision labeled the association’s failure to respond as “simply unacceptable.” Consequently, the OAH ordered Val Vista to comply with the law for all current and future requests, reimburse the Petitioner for $1,000 in filing fees, and pay an additional $1,000 in civil penalties. A subsequent clarification order explicitly extended the compliance mandate to “all pending and future requests,” solidifying the prospective impact of the ruling.

Case Overview

The matter involves two separate petitions filed by a homeowner against a homeowners’ association, which were later consolidated by the OAH for judicial economy.

Entity / Individual

Petitioner

Jeremy R. Whittaker (Appeared on his own behalf)

Respondent

The Val Vista Lake Community Association (Val Vista)

Respondent’s Counsel

Joshua M. Bolen, Esq., CHDB Law LLP

Adjudicating Body

Arizona Office of Administrative Hearings (OAH)

Presiding ALJs

Velva Moses-Thompson (pre-hearing motions), Adam D. Stone (hearing and final decision)

Overseeing Agency

Arizona Department of Real Estate

Consolidated Dockets

25F-H045-REL and 25F-H054-REL

Procedural History and Key Rulings

The case progressed through a series of motions and orders leading to a final evidentiary hearing and decision.

Case Consolidation (June 10, 2025): Petitioner’s motion to consolidate docket No. 25F-H054-REL with No. 25F-H045-REL was granted. The hearing for the consolidated matter was scheduled for 9:00 a.m. on July 15, 2025.

Motions Denied (June 10, 2025): In the same order, a motion for summary judgment was denied, and a motion to quash a subpoena for Bryan Patterson was denied as moot, allowing the Petitioner to file a new subpoena for the revised hearing date.

Virtual Appearance (June 10, 2025): The Respondent’s motion for a virtual appearance at the hearing via Google Meet was granted.

Subpoena Rulings:

Bryan Patterson (June 17 & July 1, 2025): The OAH granted a subpoena requiring the appearance of Bryan Patterson but denied the request for the production of documents listed as 2a through 2d. A subsequent motion to quash a new subpoena (dated June 25, 2025) was partially granted; Patterson was still required to appear but not to produce the specified documents.

Tamara Swanson (July 1, 2025): A June 5, 2025 subpoena was partially quashed. Tamara Swanson was ordered to appear at the hearing but was not required to produce documents listed as 2a through 2d.

Disqualification of Counsel Denied (July 1, 2025): Petitioner filed a motion to disqualify CHDB Law, LLP as counsel for the Respondent, which the OAH denied.

Evidentiary Hearing (July 15, 2025): The consolidated hearing was held before ALJ Adam D. Stone. The record was held open until July 24, 2025, to allow both parties to submit written closing arguments.

Final Decision (August 8, 2025): ALJ Adam D. Stone issued a final decision in favor of the Petitioner.

Order Clarification (August 26, 2025): Upon the Petitioner’s Motion for Clarification, the ALJ modified the decision’s language to ensure future compliance from the Respondent.

Analysis of Records Requests and Disputes

The dispute originated from three separate, comprehensive records requests made by the Petitioner to which the Respondent, Val Vista, failed to provide documents or a substantive response.

Case 25F-H045-REL: Records Policy and Legal Fees

This case encompassed two records requests made on February 27, 2025. The official dispute was summarized in the Notice of Hearing:

“Petitioner alleges Respondent of violating, ‘A.R.S. § 33-1805 by failing to provide the requested records with the ten-business-day statutory deadline, conditioning production on a legally unenforceable ‘Records Request Form’, and withholding critical attorney fee information-particularly troubling given its counsel’s documented disciplinary history for inflated or misleading HOA fee practices.'”

Requested Documents (February 27, 2025):

1. Records Retention and Request Policy: The final, fully executed version of the policy adopted around February 25, 2025, including all exhibits and attachments.

2. Meeting Minutes: Draft or final minutes from the February 25, 2025, Board meeting discussing the adoption of the policy.

3. Legal Services Records:

◦ Current and past legal services agreements and retainers.

◦ Attorney rate schedules and fee structures.

◦ Invoices, billing statements, and payment records (with legally permitted redactions).

◦ Board meeting minutes discussing attorney engagement or retention.

◦ RFPs or other bid solicitations related to retaining legal counsel.

◦ Conflict-of-interest disclosures or waivers concerning the law firm.

◦ Any other records detailing the contractual or advisory relationship.

Case 25F-H054-REL: Financial Records

This case stemmed from a request made on March 21, 2025. The Notice of Hearing defined the dispute:

“Petitioner alleges Respondent of violating, A.R.S. § 33-1805(A), ‘by failing to provide the requested bank statements and FSR-related communications, and is operating in ongoing breach or its statutory obligations.’”

Requested Documents (March 21, 2025):

1. Operating Bank Statements: Complete monthly statements for all operating/checking accounts from January 1, 2024, to the present.

2. Reserve Account Statements: All monthly or quarterly statements for reserve accounts from January 1, 2024, to the present.

For both cases, the final decision confirmed that “No documents have been turned over by Val Vista.”

Final Administrative Law Judge Decision

The ALJ’s final decision on August 8, 2025, provided a clear resolution to the disputes, finding definitively against Val Vista.

Summary of Arguments

Petitioner’s Position: Argued that Val Vista failed to produce the requested records within the statutory timeline and had no authority to compel the use of a specific records request form or to ignore a request not submitted on that form.

Respondent’s Position: Argued that A.R.S. § 33-1805 was “outdated and misunderstood” and that it only had ten days to provide copies after an examination of records occurred. Val Vista claimed it created its Records Policy to streamline previously broad requests from members and that some requested documents were privileged.

Conclusions of Law

The ALJ found that the Petitioner met the burden of proving by a preponderance of the evidence that Val Vista violated A.R.S. § 33-1805.

Wrongful Withholding: The central conclusion was that “Val Vista wrongfully withheld the requested documents.”

Failure to Respond: The decision stated that Val Vista’s lack of any response was unacceptable. Even if documents were privileged, they “could have properly been withheld and/or redacted.”

Invalid Justification: The fact that the second request was not made on Val Vista’s preferred form “does not excuse Val Vista from at a minimum responding.” The Petitioner’s written request complied with the statute.

Unacceptable Conduct: The ALJ concluded, “No response by Val Vista was simply unacceptable, and in violation of the statute.”

Final Order and Penalties

The OAH granted both of the Petitioner’s petitions and imposed the following orders and penalties:

Case Docket

Filing Fee Reimbursement

Civil Penalty

25F-H045-REL

Granted; Respondent must follow A.R.S. § 33-1805(A).

$500.00

$500.00

25F-H054-REL

Granted; Respondent must follow A.R.S. § 33-1805(A).

$500.00

$500.00

$1,000.00

$1,000.00

The total financial judgment against The Val Vista Lake Community Association was $2,000.00.

Post-Decision Clarification

On August 26, 2025, in response to a Motion for Clarification from the Petitioner, ALJ Adam D. Stone issued a modifying order. The order strengthened the original decision by stating:

“IT IS ORDERED that the Administrative Law Judge Decision shall be modified to read, ‘Respondent shall follow the A.R.S. § 33-1805(A) for all pending and future requests.'”

This clarification ensures that the ruling is not limited to the specific past violations but establishes a clear, forward-looking mandate for the association’s compliance with state law regarding member access to records.


Case Participants

Petitioner Side

  • Jeremy R. Whittaker (petitioner)
    Appeared on his own behalf

Respondent Side

  • Josh Bolen (attorney)
    CHDB Law LLP
    Also referred to as Joshua M. Bolen, Esq.; Represented Respondent
  • Vicki Goslin (staff)
    CHDB Law LLP
    Listed as a recipient for transmission

Neutral Parties

  • Velva Moses-Thompson (ALJ)
    OAH
    Signed orders dated June 10 and July 1
  • Adam D. Stone (ALJ)
    OAH
    Signed Order Holding Record Open and Administrative Law Judge Decision/Modification
  • Susan Nicolson (Commissioner)
    ADRE
  • vnunez (ADRE staff/recipient)
    ADRE
  • djones (ADRE staff/recipient)
    ADRE
  • labril (ADRE staff/recipient)
    ADRE
  • mneat (ADRE staff/recipient)
    ADRE
  • lrecchia (ADRE staff/recipient)
    ADRE
  • gosborn (ADRE staff/recipient)
    ADRE

Other Participants

  • Bryan Patterson (witness)
    Subject of motions to quash subpoena
  • Tamara Swanson (witness)
    Subject of motion to quash subpoena

John R Krahn Living Trust/Janet Krahn Living Trust v. Tonto Forest

Case Summary

Case ID 24F-H033-REL
Agency ADRE
Tribunal OAH
Decision Date 2025-06-04
Administrative Law Judge Adam D. Stone
Outcome partial
Filing Fees Refunded $3,500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner John Krahn, Janet Krahn, Joseph Pizzicaroli, Michael Holland, John R Krahn Living Trust, and Janet Krahn Living Trust Counsel
Respondent Tonto Forest Estates Homeowners Association Counsel Dwight Jolivette

Alleged Violations

CC&R 4.32, ARS §33-1802
CC&R 4.32
A.R.S. § 33-1803(D)(1)
Bylaw 3.9
A.R.S. § 33-1804(A)
A.R.S. § 33-1805(A)

Outcome Summary

The ALJ granted five of the six consolidated petitions in favor of the Petitioners, finding the HOA improperly assessed empty lots for septic expenses, unlawfully reimbursed a homeowner for a septic replacement part, issued deficient violation notices, failed to maintain anonymity of election ballots, and wrongfully withheld non-privileged records. The ALJ denied the petition regarding open meeting violations, ruling the HOA was permitted to discuss and decide on insurance claims related to pending litigation in a closed session. The HOA was ordered to refund $3,000 in filing fees, but no civil penalties were awarded.

Why this result: Petitioners lost the open meeting claim because the statute permits boards to consider and make decisions on matters concerning pending litigation, such as invoking insurance coverage, during closed executive sessions.

Key Issues & Findings

Improper assessment of empty lots for septic-related expenses

Petitioners alleged the HOA improperly assessed undeveloped lots for septic system expenses.

Orders: HOA ordered to follow CC&Rs and reimburse $1,000 filing fee. No civil penalty awarded.

Filing fee: $1,000.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • CC&R 4.32
  • A.R.S. § 33-1802

Improper reimbursement for septic system replacement

Petitioners alleged the HOA improperly reimbursed a homeowner $75.00 for a septic system replacement part.

Orders: HOA ordered to follow CC&Rs and reimburse $500 filing fee. No civil penalty awarded.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • CC&R 4.32

Improper notice of violation

Petitioners alleged the HOA issued violation notices regarding trees and aesthetics without citing specific governing document provisions.

Orders: HOA ordered to follow Arizona statutes and reimburse $500 filing fee. No civil penalty awarded.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1803(C)
  • A.R.S. § 33-1803(D)(1)

Failure to maintain secret written ballots

Petitioners alleged the HOA failed to store election ballots anonymously after the election.

Orders: HOA ordered to follow the Bylaws and reimburse $500 filing fee. No civil penalty awarded.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • Bylaw 3.9

Open meeting violation

Petitioners alleged the Board violated open meeting laws by deciding to invoke liability insurance during a closed executive session.

Orders: Petition denied. Filing fee not reimbursed.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1804(A)

Failure to provide association records

Petitioners alleged the HOA wrongfully withheld redacted violation notices requested by a member.

Orders: HOA ordered to abide by Arizona statutes and reimburse $500 filing fee. No civil penalty awarded.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1805(A)

Decision Documents

25F-H009-REL Decision – 1217115.pdf

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25F-H009-REL Decision – 1232517.pdf

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25F-H009-REL Decision – 1234660.pdf

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25F-H009-REL Decision – 1237412.pdf

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25F-H009-REL Decision – 1239559.pdf

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25F-H009-REL Decision – 1241508.pdf

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25F-H009-REL Decision – 1252902.pdf

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25F-H009-REL Decision – 1267085.pdf

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25F-H009-REL Decision – 1274385.pdf

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25F-H009-REL Decision – 1277471.pdf

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25F-H009-REL Decision – 1284656.pdf

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25F-H009-REL Decision – 1301318.pdf

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25F-H009-REL Decision – 1312646.pdf

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25F-H009-REL Decision – 1314117.pdf

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25F-H009-REL Decision – 1337755.pdf

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**Case Title:** 25F-H009-REL (Consolidated under 24F-H033-REL)

**Parties:**
* **Petitioners:** John Krahn, et al.
* **Respondent:** Tonto Forest Estates Homeowners Association (TFE)

**Main Issue:**
The primary legal issue was whether the Respondent violated Arizona Revised Statutes (A.R.S.) § 33-1804(A) by deciding to file a claim with its Directors and Officers (D&O) liability insurance company during a closed executive session rather than in an open meeting.

**Key Facts and Arguments:**
* **Background:** The dispute arose after Petitioner John Krahn filed a defamation lawsuit against the TFE Board. In response to this lawsuit, the Board met in a closed session and decided to invoke its liability insurance policy to secure legal defense counsel.
* **Petitioners' Position:** The Petitioners argued that while the Board was permitted to *discuss* the litigation in a closed session, the actual discretionary financial *decision* to file an insurance claim should have been made during an open meeting. Furthermore, the Petitioners alleged that this decision caused the HOA's insurance policy to be canceled, forcing the Association to secure new coverage at a significantly higher cost. The Petitioners sought a $500 civil penalty.
* **Respondent's Position:** The Respondent contended that the Board had the right to invoke its insurance coverage in a closed session because the action constituted a legal decision regarding pending litigation initiated by a homeowner. The Respondent also clarified that the insurance policy was not canceled because of the claim, but rather because the insurance provider ceased offering that specific type of policy.

**Legal Analysis:**
The Administrative Law Judge (ALJ) analyzed the matter under A.R.S. § 33-1804(A), which generally mandates open meetings for HOA boards but provides specific exceptions. Under the statute, a board may close a portion of a meeting to consider legal advice from an attorney or matters concerning pending or contemplated litigation.

The ALJ determined that because there was active, pending litigation against the Board by a homeowner, the Board was entirely within its statutory rights to both discuss and decide upon invoking its insurance policy during a closed session. The tribunal found no statutory requirement dictating that only the discussion may remain private while the subsequent decision or action must be executed in an open meeting, particularly when the litigation involves a member of the Association.

**Final Decision (Outcome):**
The ALJ concluded that the Petitioners failed to meet their burden of proving a statutory violation. Consequently, the petition for case 25F-H009-REL was **denied**. Additionally, the ALJ ruled that the Respondent was not required to reimburse the Petitioners' filing fee, and no civil penalty was awarded.

Case Participants

Petitioner Side

  • John Krahn (petitioner)
    John R Krahn Living Trust
    Appeared on behalf of Petitioners; testified regarding various CC&R, statutory, and bylaw violations.
  • Janet Krahn (petitioner)
    Janet Krahn Living Trust
  • Joseph Pizzicaroli (petitioner)
    Also received a fine notice regarding tree trimming.
  • Michael Holland (petitioner)
    Holland Family Trust
    Appeared on behalf of Petitioners.

Respondent Side

  • Dwight Jolivette (board member)
    Tonto Forest Estates Homeowners Association
    Appeared on behalf of Respondent; testified as the new Board President.
  • Barbara Bonilla (property manager)
    Tonto Forest Estates Homeowners Association
    Contact for the respondent; associated with Ogden RE.

Neutral Parties

  • Adam D. Stone (ALJ)
    Office of Administrative Hearings
    Administrative Law Judge presiding over the consolidated cases.
  • Susan Nicolson (commissioner)
    Arizona Department of Real Estate
    Received copies of the orders.

John Krahn, Janet Krahn & Joseph Pizzicaroli v. Tonto Forest Estates

Case Summary

Case ID 24F-H033-REL
Agency ADRE
Tribunal OAH
Decision Date 2025-06-04
Administrative Law Judge Adam D. Stone
Outcome partial
Filing Fees Refunded $3,500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner John Krahn, Janet Krahn, Joseph Pizzicaroli, Michael Holland, John R Krahn Living Trust, and Janet Krahn Living Trust Counsel
Respondent Tonto Forest Estates Homeowners Association Counsel Dwight Jolivette

Alleged Violations

CC&R 4.32, ARS §33-1802
CC&R 4.32
A.R.S. § 33-1803(D)(1)
Bylaw 3.9
A.R.S. § 33-1804(A)
A.R.S. § 33-1805(A)

Outcome Summary

The ALJ granted five of the six consolidated petitions in favor of the Petitioners, finding the HOA improperly assessed empty lots for septic expenses, unlawfully reimbursed a homeowner for a septic replacement part, issued deficient violation notices, failed to maintain anonymity of election ballots, and wrongfully withheld non-privileged records. The ALJ denied the petition regarding open meeting violations, ruling the HOA was permitted to discuss and decide on insurance claims related to pending litigation in a closed session. The HOA was ordered to refund $3,000 in filing fees, but no civil penalties were awarded.

Why this result: Petitioners lost the open meeting claim because the statute permits boards to consider and make decisions on matters concerning pending litigation, such as invoking insurance coverage, during closed executive sessions.

Key Issues & Findings

Improper assessment of empty lots for septic-related expenses

Petitioners alleged the HOA improperly assessed undeveloped lots for septic system expenses.

Orders: HOA ordered to follow CC&Rs and reimburse $1,000 filing fee. No civil penalty awarded.

Filing fee: $1,000.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • CC&R 4.32
  • A.R.S. § 33-1802

Improper reimbursement for septic system replacement

Petitioners alleged the HOA improperly reimbursed a homeowner $75.00 for a septic system replacement part.

Orders: HOA ordered to follow CC&Rs and reimburse $500 filing fee. No civil penalty awarded.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • CC&R 4.32

Improper notice of violation

Petitioners alleged the HOA issued violation notices regarding trees and aesthetics without citing specific governing document provisions.

Orders: HOA ordered to follow Arizona statutes and reimburse $500 filing fee. No civil penalty awarded.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1803(C)
  • A.R.S. § 33-1803(D)(1)

Failure to maintain secret written ballots

Petitioners alleged the HOA failed to store election ballots anonymously after the election.

Orders: HOA ordered to follow the Bylaws and reimburse $500 filing fee. No civil penalty awarded.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • Bylaw 3.9

Open meeting violation

Petitioners alleged the Board violated open meeting laws by deciding to invoke liability insurance during a closed executive session.

Orders: Petition denied. Filing fee not reimbursed.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1804(A)

Failure to provide association records

Petitioners alleged the HOA wrongfully withheld redacted violation notices requested by a member.

Orders: HOA ordered to abide by Arizona statutes and reimburse $500 filing fee. No civil penalty awarded.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1805(A)

Audio Overview

Decision Documents

24F-H033-REL Decision – 1312646.pdf

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24F-H033-REL Decision – 1348483.pdf

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24F-H033-REL Decision – 1359111.pdf

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24F-H033-REL Decision – 1387189.pdf

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24F-H033-REL Decision – 1403043.pdf

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Briefing Doc – 24F-H033-REL


Briefing Document: Krahn et al. v. Tonto Forest Estates Homeowners Association

Executive Summary

This document synthesizes a series of legal disputes between a group of homeowners (Petitioners), led by John Krahn, and the Tonto Forest Estates Homeowners Association (Respondent). The disputes, adjudicated by the Arizona Office of Administrative Hearings (OAH), cover a range of alleged violations of the association’s Covenants, Conditions, and Restrictions (CC&Rs), bylaws, and Arizona state statutes.

An initial Administrative Law Judge (ALJ) Decision on June 4, 2025, consolidated six petitions and found in favor of the Petitioners on five of them. These rulings ordered the HOA to comply with its governing documents and state law and to reimburse the Petitioners’ $500 filing fees for each successful petition. The single petition denied concerned the Board’s decision to file an insurance claim during a closed session.

The most contentious dispute, Case 24F-H033-REL, concerns the HOA’s practice of assessing undeveloped lots for septic system maintenance costs. The initial ruling favored the Petitioners, with the ALJ concluding that the CC&Rs “is clear that only lots with dwelling units are required to share in the Assessments.”

The HOA successfully petitioned for a rehearing on this specific case, leading to a new proceeding under a different ALJ. The rehearing, which commenced on November 4, 2025, centers on the HOA’s argument that a separate, prior ALJ ruling in an unrelated case (Burns v. TFE) created a binding precedent that compels them to assess all lots equally, creating what they term an “irreconcilable conundrum.” The Petitioners argue that the plain language of the CC&Rs is specific and controlling, limiting septic costs to lots with installed systems. The rehearing involves extensive legal argumentation, was not concluded in one day, and is scheduled to continue on January 30, 2026.

I. Initial Administrative Law Judge Decision (June 4, 2025)

The initial consolidated hearing was presided over by Administrative Law Judge Adam D. Stone. The decision addressed six separate petitions filed by homeowners against the Tonto Forest Estates Homeowners Association (TFE). The Petitioners prevailed on five of the six issues.

Summary of Rulings

Case Number

Dispute

Petitioner Argument

Respondent Argument

ALJ Conclusion and Order

24F-H033-REL

Violation of CC&R 4.32 & A.R.S. § 33-1802: Assessing empty/undeveloped lots for septic-related expenses.

Septic obligations apply only to lots with dwelling units, as costs arise “after installation.”

All lots were intended to pay the full assessment amount; the CC&Rs should be read in context.

Granted. The tribunal found CC&R 4.32 is “clear that only lots with dwelling units are required to share in the Assessments issued.” HOA ordered to follow CC&Rs and reimburse the $500 filing fee. No civil penalty awarded.

25F-H002-REL

Violation of CC&R 4.32: Improperly reimbursing a former Board member $75.00 for a septic system part.

The reimbursed “P-Series Float” was a replacement part, which is the homeowner’s responsibility under the CC&Rs, not a repair eligible for reimbursement.

The invoice was ambiguous as to whether it was a repair or replacement, giving the Board the right to reimburse the homeowner.

Granted. The tribunal found the part was a replacement and therefore the homeowner’s responsibility. HOA ordered to follow CC&Rs and reimburse the $500 filing fee. No civil penalty awarded.

25F-H006-REL

Violation of A.R.S. § 33-1803(D)(1): Attempting to enforce compliance with rules not found in the CC&Rs regarding tree trimming for “aesthetics.”

A violation notice for tree trimming was improper as it cited no governing section of the CC&Rs and the appeal was never scheduled.

The Board President testified that technical issues in the letters had been remedied and the HOA was not interested in collecting fines.

Granted. The notice, though a “Friendly Reminder,” failed to cite the specific CC&R section violated. HOA ordered to follow Arizona statutes and reimburse the $500 filing fee. No civil penalty awarded based on credible testimony of future compliance.

25F-H020-REL

Violation of Bylaw 3.9 (Secret Ballot): Adding a signature verification page to ballots, compromising anonymity.

Attaching envelopes and ballots together after an election violated the secret ballot bylaw, as it would be easy to determine how members voted.

The bylaw did not address ballot storage after an election.

Granted. The tribunal found that ballots should be stored anonymously after counting. HOA ordered to follow bylaws and reimburse the $500 filing fee. No civil penalty awarded based on credible testimony of an updated storage policy.

25F-H009-REL

Violation of A.R.S. § 33-1804(A) (Open Meetings): Deciding to file a Directors & Officers (D&O) insurance claim outside of an open meeting.

The Board made a discretionary financial choice to file a D&O claim (for a defamation suit filed by Krahn) in a closed session, leading to the policy’s cancellation and increased premiums.

The Board had the right to invoke its insurance coverage in a closed session as it was a legal decision related to pending litigation involving a homeowner.

Denied. The tribunal found no violation. Under the statute, the Board was within its rights to discuss and decide the matter in private due to pending litigation. HOA was not required to reimburse the filing fee.

25F-H011-REL

Violation of A.R.S. § 33-1805(A) (Records Request): Failing to fulfill a request for redacted association records within ten business days.

The HOA failed to produce redacted copies of similar violation notices that were requested on August 19, 2024.

The Board withheld the documents on the advice of its attorney because it was part of ongoing litigation.

Granted. The tribunal found the notices were wrongfully withheld as they were drafted prior to the litigation and were not privileged. HOA ordered to abide by Arizona statutes and reimburse the $500 filing fee. No civil penalty awarded.

II. The Rehearing of Case 24F-H033-REL (Septic Assessments)

Following the June 4, 2025 decision, the Respondent (TFE) successfully petitioned for a rehearing limited to the findings in case 24F-H033-REL.

A. Procedural History of the Rehearing

August 18, 2025: The Department of Real Estate grants the rehearing.

September 9, 2025: ALJ Adam D. Stone grants a continuance, setting the rehearing for November 4, 2025.

October 14, 2025: Petitioners’ motion to disqualify ALJ Stone for alleged personal bias is addressed. Citing new legislation (A.R.S. § 41-1092.07(A)) effective September 26, 2025, which entitles a party to one peremptory change of judge, the motion is treated as such. The case is reassigned to Administrative Law Judge Velva Moses-Thompson.

October 27 & 28, 2025: Procedural orders are issued permitting Dennis Legere to testify and setting an exhibit exchange deadline.

November 4, 2025: The rehearing commences but is not concluded.

November 6 & 17, 2025: A further hearing date is set for January 13, 2026, and later continued to January 30, 2026.

B. Core Arguments in the Rehearing (November 4, 2025)

The rehearing focused exclusively on whether the HOA is permitted to assess undeveloped lots for septic system costs. Both sides presented extensive arguments interpreting the governing documents and prior legal decisions.

1. CC&R 4.32 is Specific and Controlling: The language in CC&R 4.32 is clear and paramount. The clause stating the HOA’s responsibility begins “After installation” of a septic system, and that costs are “payable by such Owner,” explicitly ties septic obligations to lots with existing systems and dwelling units.

2. No Obligation, No Assessment: Under A.R.S. § 33-1802, an HOA can only assess members to pay for its “obligation under the declaration.” Since the HOA has no obligation to monitor, maintain, or repair a non-existent septic system on an empty lot, it has no legal basis to assess that lot for those costs.

3. Septic Costs are a “Limited Common Expense”: The Petitioners argue that septic expenses are not a general common expense applicable to all lots. By analogy to Arizona condominium law (A.R.S. § 33-1255), these costs benefit fewer than all units and should be assessed exclusively against the units benefited.

4. CC&R 8.1 Does Not Mandate Uniformity for All Fees: The governing documents explicitly allow for differentiated fees for services like trash collection, fire protection, and cable television, which apply only to lots “upon which a dwelling unit has been constructed.” This demonstrates a framework for non-uniform assessments, refuting the claim that all assessments must be identical for all lots.

5. The Burns v. TFE Ruling is Inapplicable: The Petitioners contend that the prior ALJ ruling in the Burns case is being misapplied. That case did not address undeveloped lots; it concerned the improper “back-assessing” of a homeowner for septic pump-out costs for which the HOA had already collected funds for 15 years.

6. Respondent’s Own Legal Opinions Concur: The Petitioners presented two prior legal opinions (from 2014 and 2020) obtained by the HOA itself, which concluded that septic-related costs could be “passed on to the specific owner” as an individual assessment, separate from the “regular assessment.”

1. The Burns v. TFE Ruling Creates Binding Precedent: The HOA’s primary defense is that a 2023 ruling by ALJ Ikenhere in the Burns case prohibited them from individually assessing septic costs. That ruling mandated that septic maintenance costs are a common expense to be paid from annual assessments “allocated equally among all lots” per CC&R 8.1.

2. An “Irreconcilable Conundrum”: The HOA claims it is in a no-win situation. If they follow the Burns ruling and assess all lots equally, they are sued by Krahn. If they were to follow the initial Stone ruling and assess only developed lots, they would violate the Burns ruling and could be sued by other homeowners.

3. CC&R 8.1 is Clear and Unambiguous: Section 8.1 of the CC&Rs states that assessments “shall be allocated equally among all lots.” The Petitioners’ interpretation would render this clause meaningless. The document does not define or recognize “limited common expenses” for planned communities.

4. Septic Costs Are a “Common Expense”: The CC&Rs define “common expenses” as the “expenses of operating the association.” Since the HOA is obligated under CC&R 4.32 to monitor and maintain existing septic systems, the costs incurred are a legitimate operational expense. The Burns ruling affirmed this, classifying septic services as protecting the “health and safety of the members.”

5. “After installation” Only Expands the Common Expense Pool: The HOA argues that the “after installation” clause simply marks the point in time when the HOA’s operational expenses grow to include a new system. Once expanded, this common expense must be allocated equally among all lots per CC&R 8.1.

C. Civil Penalty Argument

The Petitioners are seeking a civil penalty of $100 against the HOA, arguing a pattern of bad faith. John Krahn presented a detailed timeline alleging:

• Protracted delays of over 300 days by the Board in formally responding to homeowner concerns.

• A former Board President admitting in a meeting that the HOA’s interpretation was “faulty” and that “empty lots should not be paying that fee,” yet persisting with the assessments.

• A refusal to negotiate a settlement, with the HOA allegedly demanding that Krahn first drop other unrelated OAH cases as a precondition for discussion, an act Krahn described as “blackmail.”

• Unreasonable counter-offers during settlement talks that required Petitioners to drop all cases and agree to never file another complaint.

III. Current Status and Next Steps

The rehearing on November 4, 2025, concluded for the day without completion. A further hearing has been scheduled for January 30, 2026, at 9:00 AM before ALJ Velva Moses-Thompson. The forthcoming session is expected to include the Respondent’s cross-examination of Mr. Krahn on his civil penalty testimony, closing arguments on that issue, and potentially the adjudication of the remaining consolidated petitions.


Case Participants

Petitioner Side

  • John Krahn (petitioner)
    John R Krahn Living Trust
    Appeared and testified; listed multiple consolidated dockets as petitioner, including 24F-H033-REL, 25F-H002-REL, 25F-H006-REL, 25F-H009-REL, 25F-H011-REL, 25F-H020-REL.
  • Janet Krahn (petitioner)
    Janet Krahn Living Trust
  • Joseph Pizzicaroli (petitioner)
    Estate of Joseph Pizzicaroli
    Estate is a party to the proceedings; deceased.
  • Michael Holland (petitioner)
    Holland Family Trust
    Appeared on behalf of Petitioners.
  • Jill Burns (Estate representative/witness)
    Estate of Joseph Pizzicaroli
    Acted as representative for the Estate in legal matters; limited to witness status at the rehearing.
  • Kathryn Kendall (Estate Personal Representative)
    Estate of Joseph Pizzicaroli
    Executive Personal Representative of the Estate.

Respondent Side

  • Dwight Jolivette (HOA President/witness)
    Tonto Forest Estates Homeowners Association
    Appeared on behalf of Respondent and testified.
  • Austin Baillio (HOA attorney)
    Maxwell & Morgan, P.C.
  • Steve Gower (former HOA Board President)
    Tonto Forest Estates Homeowners Association
    Referenced in testimony regarding prior board actions and statements.
  • Barbara Bonilla (HOA administrative contact)
    ogdenre.com
    Listed as contact for Tonto Forest Estates Homeowners Association correspondence.

Neutral Parties

  • Adam D. Stone (ALJ)
    OAH
    Original Administrative Law Judge who issued the decision on June 4, 2025.
  • Velva Moses-Thompson (ALJ)
    OAH
    Administrative Law Judge assigned to the rehearing.
  • Tammy L. Eigenheer (ALJ)
    OAH
    Signed the Order related to the Motion to Disqualify ALJ Stone.
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

Other Participants

  • Dennis Legere (witness)
    Ordered to testify at the hearing.

Kimberly Martinez v. Pineglen Owner’s Association

Case Summary

Case ID 23F-H027-REL
Agency ADRE
Tribunal OAH
Decision Date 2023-03-09
Administrative Law Judge Sondra J. Vanella
Outcome partial
Filing Fees Refunded $1,500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Kimberly Martinez Counsel
Respondent Pineglen Owner's Association Counsel

Alleged Violations

A.R.S. § 33-1812(A)(6)
Bylaws, Article IV, Sections 1 and 2
A.R.S. § 33-1805(A)

Outcome Summary

Petitioner was deemed the prevailing party on Petition Issues 1 and 3, establishing violations of A.R.S. § 33-1812(A)(6) and A.R.S. § 33-1805(A). Respondent was deemed the prevailing party on Issue 2. Respondent was ordered to pay Petitioner $1,000.00 of the filing fee and directed to comply with the violated statutes going forward. No Civil Penalty was imposed.

Why this result: Petitioner failed to prove the violation related to the appointed board positions (Issue 2) by a preponderance of the evidence.

Key Issues & Findings

The ballot for the annual election of Board members did not have the proper resident identifiers, lot number or physical address; and the process for write-in candidates was not provided or outlined.

The ballots utilized by Respondent did not contain the address of the person voting, violating the requirement that completed ballots shall contain the name, address, and signature of the person voting.

Orders: Respondent is directed to comply with the requirements of A.R.S. § 33-1812(A)(6) going forward.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1812(A)(6)
  • Bylaws, Article III, Section 3

At the Annual Meeting the Board President announced 2 new Board positions, but did not follow the electoral process for filling the 2 positions, instead appointed 2 residents to the new positions.

Petitioner failed to establish by a preponderance of the evidence that Respondent violated its Bylaws regarding the appointment of two board positions (RV Lot Manager and Architectural Review Manager), as the Board was within its limits to increase membership and fill vacancies until the next election.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • Bylaws, Article IV, Section 1
  • Bylaws, Article IV, Section 2

The Board Secretary refused to comply to Petitioner's request, per ARS 33-1805(A), of supplying copies of HOA records, either electronically or by purchase of hard copies.

Petitioner requested copies in writing and offered to pay, but Respondent refused to provide copies, contrary to the statutory obligation that the association must provide copies of requested records upon request for purchase within ten business days.

Orders: Respondent is directed to comply with the requirements of A.R.S. § 33-1805(A) going forward.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1805(A)
  • Bylaws, Article VII, Section 3

Analytics Highlights

Topics: HOA Election, Ballot Requirements, HOA Records Request, Board Appointments, Filing Fee Refund
Additional Citations:

  • A.R.S. § 33-1812(A)(6)
  • A.R.S. § 33-1805(A)
  • Bylaws, Article IV, Section 1
  • Bylaws, Article IV, Section 2
  • Bylaws, Article III, Section 3
  • Bylaws, Article VII, Section 3

Video Overview

Audio Overview

https://open.spotify.com/episode/79Eos9GXApf2bkZLK6iafR

Decision Documents

23F-H027-REL Decision – 1027053.pdf

Uploaded 2026-01-23T17:53:20 (50.0 KB)

23F-H027-REL Decision – 1028006.pdf

Uploaded 2026-01-23T17:53:24 (57.9 KB)

23F-H027-REL Decision – 1029880.pdf

Uploaded 2026-01-23T17:53:28 (60.6 KB)

23F-H027-REL Decision – 1040305.pdf

Uploaded 2026-01-23T17:53:33 (160.5 KB)

Questions

Question

Must HOA election ballots include the voter's address?

Short Answer

Yes, unless the community documents explicitly permit secret ballots.

Detailed Answer

According to Arizona law, completed ballots must contain the name, address, and signature of the voter. The only exception is if community documents allow for secret ballots, in which case this information must be on the envelope.

Alj Quote

The ballots utilized by Respondent did not contain the address of the person voting. Therefore, Petitioner established by a preponderance of the evidence that Respondent violated A.R.S. § 33-1812(A)(6).

Legal Basis

A.R.S. § 33-1812(A)(6)

Topic Tags

  • Elections
  • Ballots
  • Voting

Question

Can an HOA refuse to provide copies of records and force me to view them in person instead?

Short Answer

No. If a member requests to purchase copies, the HOA must provide them.

Detailed Answer

While an HOA can make records available for viewing, if a homeowner explicitly requests to purchase copies, the HOA is statutorily obligated to provide those copies within ten business days. Simply offering a viewing does not satisfy a request for copies.

Alj Quote

Respondent refused to provide copies of the requested documents and would only allow Petitioner to view the documents, contrary to its statutory obligation. … Petitioner established by a preponderance of the evidence that Respondent violated A.R.S. § 33-1805(A).

Legal Basis

A.R.S. § 33-1805(A)

Topic Tags

  • Records Request
  • Transparency
  • HOA Obligations

Question

Can the HOA Board appoint people to fill vacancies or new positions without holding an election?

Short Answer

Yes, if the bylaws permit the Board to fill vacancies until the next election.

Detailed Answer

If the community bylaws allow the Board to increase its membership within certain limits and fill vacancies, the Board can appoint members to these positions. These appointees generally serve until the next scheduled election.

Alj Quote

The credible evidence of record established that Respondent appropriately appointed these positions and that the positions will appear on the ballot of the next election.

Legal Basis

Bylaws Article IV, Section 1

Topic Tags

  • Board Vacancies
  • Appointments
  • Bylaws

Question

Who has the burden of proof in a hearing against an HOA?

Short Answer

The homeowner (Petitioner) must prove the violation.

Detailed Answer

The homeowner filing the petition is responsible for providing sufficient evidence to prove that the HOA violated statutes or community documents. The standard is a 'preponderance of the evidence,' meaning it is more likely than not that the violation occurred.

Alj Quote

Petitioner bears the burden of proof to establish that Respondent violated applicable statutes, CC&Rs, and/or Bylaws by a preponderance of the evidence.

Legal Basis

A.A.C. R2-19-119(A)

Topic Tags

  • Legal Standards
  • Burden of Proof
  • Hearing Procedures

Question

How much can an HOA charge for copies of records?

Short Answer

The HOA may charge a fee of no more than 15 cents per page.

Detailed Answer

Arizona statute limits the fee an association can charge for making copies of records requested by a member to a maximum of fifteen cents per page.

Alj Quote

An association may charge a fee for making copies of not more than fifteen cents per page.

Legal Basis

A.R.S. § 33-1805(A)

Topic Tags

  • Records Request
  • Fees
  • HOA Obligations

Question

If I win my case, will the HOA have to pay a civil penalty?

Short Answer

Not necessarily; civil penalties are discretionary.

Detailed Answer

Even if the HOA is found to have violated the law, the Administrative Law Judge is not required to impose a civil penalty. In this case, despite finding violations regarding ballots and records, the judge decided no penalty was appropriate.

Alj Quote

No Civil Penalty is found to be appropriate in this matter.

Legal Basis

Discretionary

Topic Tags

  • Penalties
  • Enforcement
  • Civil Penalty

Question

Can I get my filing fee reimbursed if the ALJ rules in my favor?

Short Answer

Yes, the ALJ can order the HOA to reimburse the filing fee.

Detailed Answer

If the homeowner prevails on the issues presented in the petition, the Administrative Law Judge has the authority to order the Respondent (HOA) to pay the filing fee back to the Petitioner.

Alj Quote

IT IS FURTHER ORDERED that Respondent pay Petitioner the filing fee of $1,000.00, to be paid directly to Petitioner within thirty (30) days of this Order.

Legal Basis

Administrative Order

Topic Tags

  • Remedies
  • Filing Fees
  • Reimbursement

Case

Docket No
23F-H027-REL
Case Title
Kimberly Martinez v. Pineglen Owner's Association
Decision Date
2023-03-09
Alj Name
Sondra J. Vanella
Tribunal
OAH
Agency
ADRE

Questions

Question

Must HOA election ballots include the voter's address?

Short Answer

Yes, unless the community documents explicitly permit secret ballots.

Detailed Answer

According to Arizona law, completed ballots must contain the name, address, and signature of the voter. The only exception is if community documents allow for secret ballots, in which case this information must be on the envelope.

Alj Quote

The ballots utilized by Respondent did not contain the address of the person voting. Therefore, Petitioner established by a preponderance of the evidence that Respondent violated A.R.S. § 33-1812(A)(6).

Legal Basis

A.R.S. § 33-1812(A)(6)

Topic Tags

  • Elections
  • Ballots
  • Voting

Question

Can an HOA refuse to provide copies of records and force me to view them in person instead?

Short Answer

No. If a member requests to purchase copies, the HOA must provide them.

Detailed Answer

While an HOA can make records available for viewing, if a homeowner explicitly requests to purchase copies, the HOA is statutorily obligated to provide those copies within ten business days. Simply offering a viewing does not satisfy a request for copies.

Alj Quote

Respondent refused to provide copies of the requested documents and would only allow Petitioner to view the documents, contrary to its statutory obligation. … Petitioner established by a preponderance of the evidence that Respondent violated A.R.S. § 33-1805(A).

Legal Basis

A.R.S. § 33-1805(A)

Topic Tags

  • Records Request
  • Transparency
  • HOA Obligations

Question

Can the HOA Board appoint people to fill vacancies or new positions without holding an election?

Short Answer

Yes, if the bylaws permit the Board to fill vacancies until the next election.

Detailed Answer

If the community bylaws allow the Board to increase its membership within certain limits and fill vacancies, the Board can appoint members to these positions. These appointees generally serve until the next scheduled election.

Alj Quote

The credible evidence of record established that Respondent appropriately appointed these positions and that the positions will appear on the ballot of the next election.

Legal Basis

Bylaws Article IV, Section 1

Topic Tags

  • Board Vacancies
  • Appointments
  • Bylaws

Question

Who has the burden of proof in a hearing against an HOA?

Short Answer

The homeowner (Petitioner) must prove the violation.

Detailed Answer

The homeowner filing the petition is responsible for providing sufficient evidence to prove that the HOA violated statutes or community documents. The standard is a 'preponderance of the evidence,' meaning it is more likely than not that the violation occurred.

Alj Quote

Petitioner bears the burden of proof to establish that Respondent violated applicable statutes, CC&Rs, and/or Bylaws by a preponderance of the evidence.

Legal Basis

A.A.C. R2-19-119(A)

Topic Tags

  • Legal Standards
  • Burden of Proof
  • Hearing Procedures

Question

How much can an HOA charge for copies of records?

Short Answer

The HOA may charge a fee of no more than 15 cents per page.

Detailed Answer

Arizona statute limits the fee an association can charge for making copies of records requested by a member to a maximum of fifteen cents per page.

Alj Quote

An association may charge a fee for making copies of not more than fifteen cents per page.

Legal Basis

A.R.S. § 33-1805(A)

Topic Tags

  • Records Request
  • Fees
  • HOA Obligations

Question

If I win my case, will the HOA have to pay a civil penalty?

Short Answer

Not necessarily; civil penalties are discretionary.

Detailed Answer

Even if the HOA is found to have violated the law, the Administrative Law Judge is not required to impose a civil penalty. In this case, despite finding violations regarding ballots and records, the judge decided no penalty was appropriate.

Alj Quote

No Civil Penalty is found to be appropriate in this matter.

Legal Basis

Discretionary

Topic Tags

  • Penalties
  • Enforcement
  • Civil Penalty

Question

Can I get my filing fee reimbursed if the ALJ rules in my favor?

Short Answer

Yes, the ALJ can order the HOA to reimburse the filing fee.

Detailed Answer

If the homeowner prevails on the issues presented in the petition, the Administrative Law Judge has the authority to order the Respondent (HOA) to pay the filing fee back to the Petitioner.

Alj Quote

IT IS FURTHER ORDERED that Respondent pay Petitioner the filing fee of $1,000.00, to be paid directly to Petitioner within thirty (30) days of this Order.

Legal Basis

Administrative Order

Topic Tags

  • Remedies
  • Filing Fees
  • Reimbursement

Case

Docket No
23F-H027-REL
Case Title
Kimberly Martinez v. Pineglen Owner's Association
Decision Date
2023-03-09
Alj Name
Sondra J. Vanella
Tribunal
OAH
Agency
ADRE

Case Participants

Petitioner Side

  • Kimberly Martinez (petitioner)
    Appeared on her own behalf
  • Christine McCabe (assistant/observer)
    Friend assisting Petitioner due to hearing deficit

Respondent Side

  • Susan Goeldner (HOA secretary/board member/representative)
    Pineglen Owner's Association
    Testified and acted as primary representative for Respondent
  • Warren Doty (HOA VP/board member/representative/witness)
    Pineglen Owner's Association
    Testified on Complaint Number 1
  • Tim Mahoney (HOA treasurer/board member/witness)
    Pineglen Owner's Association
    Observed proceedings; testified briefly on Complaint Number 3
  • Mark McElvain (former HOA president/observer)
    Pineglen Owner's Association
    Observed proceedings
  • Fred Bates (former board member/observer)
    Pineglen Owner's Association
    Observed proceedings
  • Addie Bassoon (HOA president)
    Pineglen Owner's Association
    Did not attend hearing due to personal issues; referenced in testimony/documents

Neutral Parties

  • Sondra J. Vanella (ALJ)
    OAH
  • Louis Dettorre (Commissioner)
    ADRE
    Recipient of initial correspondence/minute entries
  • Susan Nicolson (Commissioner)
    ADRE
    Recipient of final decision copies
  • AHansen (ADRE staff)
    ADRE
    Recipient of correspondence/decision copies (listed by email attn)
  • vnunez (ADRE staff)
    ADRE
    Recipient of correspondence/decision copies (listed by email attn)
  • djones (ADRE staff)
    ADRE
    Recipient of correspondence/decision copies (listed by email attn)
  • labril (ADRE staff)
    ADRE
    Recipient of correspondence/decision copies (listed by email attn)

Katherine Belinsky v. Del Cerro Condos

Case Summary

Case ID 22F-H2222046-REL
Agency ADRE
Tribunal OAH
Decision Date 2022-07-14
Administrative Law Judge Adam D. Stone
Outcome loss
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Katherine Belinsky Counsel
Respondent Del Cerro Condos Counsel

Alleged Violations

A.R.S. § 33-1805(A)

Outcome Summary

The Administrative Law Judge denied the petition, concluding that Petitioner failed to meet her burden of proving by a preponderance of the evidence that the HOA violated A.R.S. § 33-1805(A), finding that the HOA and its property managers had made records reasonably available for examination.

Why this result: Petitioner failed to meet the burden of proof required by A.A.C. R2-19-119. The evidence showed Respondent responded timely to requests, provided some documents, and offered Petitioner appointments to review other sensitive or older records in the office, which she failed to schedule.

Key Issues & Findings

Failure to provide books, records and accounts

Petitioner alleged Respondent failed to provide required HOA records, including bank statements, invoices, and contracts, following requests made primarily in March 2022, thereby violating statute A.R.S. § 33-1805(A).

Orders: Petitioner's petition denied.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 33-1805
  • A.A.C. R2-19-119

Analytics Highlights

Topics: HOA Records Access, Statutory Violation, Burden of Proof, Special Assessment Dispute
Additional Citations:

  • A.R.S. § 33-1805
  • A.A.C. R2-19-119
  • State ex rel. Thomas v. Contes, 216 Ariz. 525, 527, 169 P.3d 115, 117 (App. 2007)
  • Marsoner v. Pima County, 166 Ariz. 486, 488, 803 P.2d 897, 899 (1991)

Video Overview

Audio Overview

Decision Documents

22F-H2222046-REL Decision – 971256.pdf

Uploaded 2026-01-23T17:47:58 (46.4 KB)

22F-H2222046-REL Decision – 983785.pdf

Uploaded 2026-01-23T17:48:03 (114.6 KB)

Questions

Question

Who is responsible for proving that the HOA violated the law during a hearing?

Short Answer

The homeowner (Petitioner) bears the burden of proof.

Detailed Answer

In an administrative hearing regarding an HOA dispute, it is up to the homeowner filing the complaint to prove that the Association violated the statute. The HOA does not initially have to prove its innocence; the homeowner must present evidence that carries more weight.

Alj Quote

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated A.R.S. § 33-1805.

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • burden of proof
  • legal procedure

Question

What level of evidence is required to win a dispute against an HOA?

Short Answer

A preponderance of the evidence.

Detailed Answer

The homeowner must provide evidence that is more convincing than the evidence offered by the HOA. It must show that the alleged violation is 'more probable than not' to have occurred.

Alj Quote

A preponderance of the evidence is '[e]vidence which is of greater weight or more convincing than the evidence which is offered in opposition to it; that is, evidence which as a whole shows that the fact sought to be proved is more probable than not.'

Legal Basis

Black's Law Dictionary (cited in decision)

Topic Tags

  • evidence
  • legal standard

Question

Does a homeowner have the right to browse through every single document the HOA possesses?

Short Answer

No, the right to inspect records is not absolute or 'at will'.

Detailed Answer

While statutes require records to be reasonably available, this does not grant homeowners the right to peruse every document at will. The ALJ noted that certain documents may properly be withheld.

Alj Quote

Nothing in the statute however, grants a condominium unit owner the right to peruse all of the association’s documents at will as some documents may properly be withheld.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • records request
  • privacy
  • limitations

Question

If I request records, does the HOA have to mail them to me, or can they require me to view them in person?

Short Answer

The HOA complies by making records available for examination, often by appointment.

Detailed Answer

The HOA meets its statutory obligation if it makes records reasonably available for examination. In this case, offering an appointment for the homeowner to visit the office and review the documents was considered sufficient compliance, even if the homeowner refused to attend.

Alj Quote

Further, the preponderance of the evidence demonstrates that Petitioner was always granted an opportunity to make an appointment to review the other records and she failed to do so.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • records request
  • compliance
  • in-person review

Question

How quickly must the HOA respond to a request to examine records?

Short Answer

Within ten business days.

Detailed Answer

Under Arizona law, an association has ten business days to fulfill a request for examination of records or to provide copies if purchased.

Alj Quote

The association shall have ten business days to fulfill a request for examination.

Legal Basis

A.R.S. § 33-1805(A)

Topic Tags

  • deadlines
  • statutory requirements

Question

Can the HOA charge me a fee for looking at the records?

Short Answer

No fee is allowed for the review process itself.

Detailed Answer

The association is prohibited from charging a member for making material available for review. However, they may charge a fee specifically for making copies.

Alj Quote

The association shall not charge a member or any person designated by the member in writing for making material available for review.

Legal Basis

A.R.S. § 33-1805(A)

Topic Tags

  • fees
  • records access

Question

What is the maximum amount an HOA can charge for copies of records?

Short Answer

Fifteen cents per page.

Detailed Answer

If a homeowner requests to purchase copies of the records, the association is limited by statute to charging no more than fifteen cents per page.

Alj Quote

An association may charge a fee for making copies of not more than fifteen cents per page.

Legal Basis

A.R.S. § 33-1805(A)

Topic Tags

  • fees
  • copies

Question

Can I dispute an HOA violation if I simply refuse to cooperate with their attempts to provide records?

Short Answer

Likely not; failure to utilize offered opportunities undermines the claim.

Detailed Answer

If the HOA offers opportunities to review records (such as setting an appointment) and the homeowner fails to do so, the homeowner may fail to prove that they were denied access.

Alj Quote

Petitioner failed to establish that she was denied access to the financial records. … Petitioner was always granted an opportunity to make an appointment to review the other records and she failed to do so.

Legal Basis

Determined by ALJ Findings

Topic Tags

  • dispute resolution
  • homeowner responsibility

Case

Docket No
22F-H2222046-REL
Case Title
Katherine Belinsky vs Del Cerro Condos
Decision Date
2022-07-14
Alj Name
Adam D. Stone
Tribunal
OAH
Agency
ADRE

Questions

Question

Who is responsible for proving that the HOA violated the law during a hearing?

Short Answer

The homeowner (Petitioner) bears the burden of proof.

Detailed Answer

In an administrative hearing regarding an HOA dispute, it is up to the homeowner filing the complaint to prove that the Association violated the statute. The HOA does not initially have to prove its innocence; the homeowner must present evidence that carries more weight.

Alj Quote

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated A.R.S. § 33-1805.

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • burden of proof
  • legal procedure

Question

What level of evidence is required to win a dispute against an HOA?

Short Answer

A preponderance of the evidence.

Detailed Answer

The homeowner must provide evidence that is more convincing than the evidence offered by the HOA. It must show that the alleged violation is 'more probable than not' to have occurred.

Alj Quote

A preponderance of the evidence is '[e]vidence which is of greater weight or more convincing than the evidence which is offered in opposition to it; that is, evidence which as a whole shows that the fact sought to be proved is more probable than not.'

Legal Basis

Black's Law Dictionary (cited in decision)

Topic Tags

  • evidence
  • legal standard

Question

Does a homeowner have the right to browse through every single document the HOA possesses?

Short Answer

No, the right to inspect records is not absolute or 'at will'.

Detailed Answer

While statutes require records to be reasonably available, this does not grant homeowners the right to peruse every document at will. The ALJ noted that certain documents may properly be withheld.

Alj Quote

Nothing in the statute however, grants a condominium unit owner the right to peruse all of the association’s documents at will as some documents may properly be withheld.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • records request
  • privacy
  • limitations

Question

If I request records, does the HOA have to mail them to me, or can they require me to view them in person?

Short Answer

The HOA complies by making records available for examination, often by appointment.

Detailed Answer

The HOA meets its statutory obligation if it makes records reasonably available for examination. In this case, offering an appointment for the homeowner to visit the office and review the documents was considered sufficient compliance, even if the homeowner refused to attend.

Alj Quote

Further, the preponderance of the evidence demonstrates that Petitioner was always granted an opportunity to make an appointment to review the other records and she failed to do so.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • records request
  • compliance
  • in-person review

Question

How quickly must the HOA respond to a request to examine records?

Short Answer

Within ten business days.

Detailed Answer

Under Arizona law, an association has ten business days to fulfill a request for examination of records or to provide copies if purchased.

Alj Quote

The association shall have ten business days to fulfill a request for examination.

Legal Basis

A.R.S. § 33-1805(A)

Topic Tags

  • deadlines
  • statutory requirements

Question

Can the HOA charge me a fee for looking at the records?

Short Answer

No fee is allowed for the review process itself.

Detailed Answer

The association is prohibited from charging a member for making material available for review. However, they may charge a fee specifically for making copies.

Alj Quote

The association shall not charge a member or any person designated by the member in writing for making material available for review.

Legal Basis

A.R.S. § 33-1805(A)

Topic Tags

  • fees
  • records access

Question

What is the maximum amount an HOA can charge for copies of records?

Short Answer

Fifteen cents per page.

Detailed Answer

If a homeowner requests to purchase copies of the records, the association is limited by statute to charging no more than fifteen cents per page.

Alj Quote

An association may charge a fee for making copies of not more than fifteen cents per page.

Legal Basis

A.R.S. § 33-1805(A)

Topic Tags

  • fees
  • copies

Question

Can I dispute an HOA violation if I simply refuse to cooperate with their attempts to provide records?

Short Answer

Likely not; failure to utilize offered opportunities undermines the claim.

Detailed Answer

If the HOA offers opportunities to review records (such as setting an appointment) and the homeowner fails to do so, the homeowner may fail to prove that they were denied access.

Alj Quote

Petitioner failed to establish that she was denied access to the financial records. … Petitioner was always granted an opportunity to make an appointment to review the other records and she failed to do so.

Legal Basis

Determined by ALJ Findings

Topic Tags

  • dispute resolution
  • homeowner responsibility

Case

Docket No
22F-H2222046-REL
Case Title
Katherine Belinsky vs Del Cerro Condos
Decision Date
2022-07-14
Alj Name
Adam D. Stone
Tribunal
OAH
Agency
ADRE

Case Participants

Petitioner Side

  • Katherine Belinsky (petitioner)
    Also referred to as Catherine Valinski, Bolinsky, or Katya/Katcha; unit owner.

Respondent Side

  • Alessandra Wisniewski (VP)
    Del Cerro Condos Board
    Also referred to as Alexandra; testified on behalf of Respondent.
  • Amanda Butcher (President)
    Del Cerro Condos Board
    Testified on behalf of Respondent.
  • Eddie B (property manager)
    PMI Lake Havasu
    President of PMI Lake Havasu; also referred to as Eddie Being.
  • Lisa Modler (property manager assistant)
    PMI Lake Havasu
    Also referred to as Lisa Miam; secretary assistance for PMI.
  • Brady Bowen (property manager)
    PMI Lake Havasu
    Business partner of Eddie B.
  • Fiser (maintenance supervisor)
    PMI Lake Havasu
    No first name provided.
  • Kathy Ein (property manager)
    Community Financials
    Manager for new management company.
  • Moses (board member)
    Del Cerro Condos Board
    Former Treasurer/Secretary on the board.

Neutral Parties

  • Adam D. Stone (ALJ)
    OAH
  • Louis Dettorre (Commissioner)
    ADRE
  • Miranda Alvarez (legal secretary)
    OAH
    Transmitted Decision electronically.
  • AHansen (ADRE staff)
    ADRE
    Recipient of official documents.
  • vnunez (ADRE staff)
    ADRE
    Recipient of official documents.
  • djones (ADRE staff)
    ADRE
    Recipient of official documents.
  • labril (ADRE staff)
    ADRE
    Recipient of official documents.

Other Participants

  • Eric Needles (former property manager)
    London Dairy
    Former property management/statutory agent.
  • Elizabeth (statutory agent)
    Former statutory agent; last name not provided.
  • Betty Sergeant (former property manager)
    Petitioner took her to court.
  • Todd Sullivan (association manager)
    Viking New Association
    New association manager effective June 1st.
  • c. serrano (unknown)
    Transmittal initial on Del Cerro Condo contact document.

Joan A. Tober, vs. Civano 1 Neighborhood 1 Homeowners Association

Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.

Case Summary

Case ID 19F-H1918042-REL
Agency ADRE
Tribunal OAH
Decision Date 2020-01-15
Administrative Law Judge Kay A. Abramsohn
Outcome loss
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Joan A. Tober Counsel
Respondent Civano 1 Neighborhood 1 Homeowners Association Counsel Diana J. Elston

Alleged Violations

A.R.S. § 33-1805

Outcome Summary

The Administrative Law Judge concluded that the Civano 1 Neighborhood 1 Homeowners Association (HOA) was the prevailing party. The ALJ found that the HOA acted in compliance with A.R.S. § 33-1805(A) and (B) because the specific attorney letter requested was privileged and could be withheld,, and Petitioner's request for additional 'background information' was unreasonably broad and unclarified,.

Why this result: Petitioner failed to establish a violation of A.R.S. § 33-1805(A) as the HOA lawfully withheld privileged documents under A.R.S. § 33-1805(B) and was not required to guess what records were requested due to the vague nature of the demand for 'any and all documentation'.

Key Issues & Findings

HOA violation of requirement to provide association records.

Petitioner alleged the HOA failed to provide all requested documentation, specifically an attorney letter concerning the North Ridge wall, and failed to comply with the 10-business day response period required for record requests.

Orders: The HOA was deemed the prevailing party on rehearing and Petitioner's appeal was dismissed. The HOA acted in compliance with A.R.S. § 33-1805(A) and (B). The requested attorney letter was privileged communication and could be withheld.

Filing fee: $0.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1805(A)
  • A.R.S. § 33-1805(B)
  • A.R.S. § 32-2199.02(B)
  • A.R.S. § 41-1092.08(H)

Analytics Highlights

Topics: Records Request, Attorney-Client Privilege, A.R.S. 33-1805, Planned Community, Rehearing, Unreasonably Broad Request
Additional Citations:

  • A.R.S. § 33-1805(A)
  • A.R.S. § 33-1805(B)
  • A.R.S. § 32-2102
  • A.R.S. § 32-2199
  • A.R.S. § 32-2199.05
  • A.R.S. § 32-2199(2)
  • A.R.S. § 32-2199.01(D)
  • A.R.S. § 32-2199.02
  • A.R.S. § 41-1092
  • A.R.S. § 41-2198.01
  • A.R.S. § 41-1092.07(G)(2)
  • A.R.S. § 41-1092.09
  • A.R.S. § 12-904(A)
  • ARIZ. ADMIN. CODE R2-19-119
  • Tierra Ranchos Homeowners Ass'n v. Kitchukov, 216 Ariz. 195, 165 P.3d 173 (App. 2007)
  • Vazanno v. Superior Court, 74 Ariz. 369, 372, 249 P.2d 837 (1952)

Video Overview

Audio Overview

Decision Documents

19F-H1918042-REL-RHG Decision – 764197.pdf

Uploaded 2025-10-09T03:34:01 (187.4 KB)

19F-H1918042-REL-RHG Decision – ../19F-H1918042-REL/714863.pdf

Uploaded 2026-01-20T13:51:35 (51.7 KB)

19F-H1918042-REL-RHG Decision – ../19F-H1918042-REL/725808.pdf

Uploaded 2026-01-20T13:51:36 (89.7 KB)





Briefing Doc – 19F-H1918042-REL-RHG


Briefing Document: Tober v. Civano 1 Homeowners Association

Executive Summary

This document synthesizes the legal proceedings and outcomes of the case Joan A. Tober v. Civano 1 Neighborhood 1 Homeowners Association (No. 19F-H1918042-REL), adjudicated by the Arizona Office of Administrative Hearings. The core of the dispute was Petitioner Joan A. Tober’s demand for records from her Homeowners Association (HOA), specifically a legal opinion letter concerning the “North Ridge wall.”

The Petitioner argued that the HOA violated Arizona statute A.R.S. § 33-1805 by failing to provide this letter and other “background information.” She contended the HOA waived attorney-client privilege by discussing the letter in an open board meeting and, in a subsequent rehearing, failed to provide records within the statutorily required 10-day timeframe.

The HOA maintained that the letter was a privileged communication with its attorney and therefore exempt from disclosure under A.R.S. § 33-1805(B). The HOA also argued that the Petitioner’s broader request for “any and all documentation” was overly vague and that she failed to clarify the request when asked.

Administrative Law Judge Kay Abramsohn ultimately ruled in favor of the HOA in both the initial hearing and a subsequent rehearing. The final decision affirmed that the legal letter was privileged and could be withheld. Crucially, the judge concluded the HOA did not violate the 10-day provision because the Petitioner’s request was “unreasonably broad” and she failed to respond to the HOA’s request for clarification, thereby preventing the HOA from being able to “reasonably make records available.” The HOA was declared the prevailing party in both instances.

——————————————————————————–

Case Overview

This matter involves a formal dispute between a homeowner and her homeowners’ association, brought before the Arizona Department of Real Estate and heard by the Office of Administrative Hearings (OAH).

Case Name

Joan A. Tober, Petitioner, vs. Civano 1 Neighborhood 1 Homeowners Association, Respondent.

Case Number

19F-H1918042-REL

Adjudicating Body

Office of Administrative Hearings (OAH)

Administrative Law Judge

Kay A. Abramsohn

Core Issue

Alleged violation of A.R.S. § 33-1805, which governs member access to association records.

Initial Hearing Date

June 5, 2019

Initial Decision Date

July 29, 2019

Rehearing Date

December 11, 2019

Final Decision Date

January 15, 2020

——————————————————————————–

Key Parties and Individuals

Petitioner: Joan A. Tober

◦ A homeowner in the Civano 1 Neighborhood since 2001.

◦ Previously worked for the company that developed the land/homes in the association area.

◦ Has served as a past Board member for the HOA.

◦ Served as an alternate member on the Finance Committee in 2018.

◦ Exhibits a high level of engagement with HOA affairs, having taped and often transcribed every meeting since 2008.

Respondent: Civano 1 Neighborhood 1 Homeowners Association (HOA)

◦ The governing body for the planned community.

◦ Represented by Diana J. Elston, Esq., of Jones, Skelton & Hochuli, P.L.C.

Adjudicator: Kay Abramsohn

◦ The Administrative Law Judge for the Office of Administrative Hearings who presided over both the initial hearing and the rehearing.

——————————————————————————–

Chronology of the Dispute

Nov 20, 2018

At an HOA Board meeting, the Board President mentions receiving a letter (“the Letter”) from its attorney regarding the North Ridge wall, states it concerns the HOA’s legal responsibility, and suggests it can be sent out to residents.

Nov 26, 2018

Petitioner sends her first email request for a copy of the Letter.

Nov 27, 2018

Petitioner sends a second request. The HOA replies that it is waiting for clarification from its attorney.

Nov 29, 2018

At 4:58 a.m., Petitioner sends a third, formal request citing A.R.S. § 33-1805, demanding “any and all documentation to include the letter… regarding the structural integrity and the Association members’ responsibility for same and all background information.”

Nov 29, 2018

At 9:44 a.m., the HOA responds, stating the President misspoke and the Letter is a privileged legal opinion. The HOA asks if Petitioner needs a copy of “the original engineer report.” The judge later finds no evidence that Petitioner responded to this clarification query.

Dec 13, 2018

Petitioner writes to the Board, stating she will use “all means… to obtain the requested materials, to include a formal complaint.”

Dec 26, 2018

Petitioner files her single-issue petition with the Arizona Department of Real Estate.

Jan 15-16, 2019

The HOA forwards to Petitioner the “Civano historical erosion reports” (2013 and 2014) and an invoice related to the 2014 study.

June 5, 2019

The initial administrative hearing is held.

July 29, 2019

Initial Decision Issued: The Administrative Law Judge (ALJ) finds the Letter is privileged and the HOA is the prevailing party.

Aug 5, 2019

Petitioner files a request for rehearing, arguing the initial decision “did not address the timeliness aspect of the law.”

Aug 23, 2019

The Commissioner of the Arizona Department of Real Estate grants the rehearing request.

Dec 11, 2019

The rehearing is conducted.

Jan 15, 2020

Final Decision Issued: The ALJ again finds for the HOA, concluding it did not violate the statute because Petitioner’s request was overly broad and she failed to clarify it. The appeal is dismissed.

——————————————————————————–

Core Dispute and Arguments

Petitioner’s Position (Joan A. Tober)

1. Waiver of Privilege: The Petitioner’s central argument was that the HOA intentionally waived attorney-client privilege regarding the Letter when the Board President mentioned it in an open meeting and offered to distribute it, with the other Board members not objecting, thereby showing “unanimous consent to waive confidentiality.”

2. Right to “Background Information”: Petitioner argued that because the North Ridge wall issue had been ongoing since 2013, her request for “any and all documents” and “background information” was justified, and that more than just two prior engineering reports must exist.

3. Untimely Response (Rehearing Argument): In her request for rehearing, Petitioner’s primary argument shifted to timeliness, asserting that even if the HOA “eventually” provided some records, it failed to do so within the 10-business-day period mandated by A.R.S. § 33-1805(A).

Respondent’s Position (Civano 1 HOA)

1. Attorney-Client Privilege: The HOA’s primary defense was that the Letter constituted “privileged communication between an attorney for the association and the association,” which may be withheld from members under A.R.S. § 33-1805(B).

2. No Waiver: The HOA contended that the “mere mention” of the Letter by the Board President at a meeting did not constitute a legal waiver of the attorney-client privilege.

3. Vague and Overly Broad Request: The HOA argued that the Petitioner’s request for “any and all” documents was too broad to know what she wanted.

4. Prior Possession of Documents: The HOA indicated that it could be determined from the Petitioner’s own exhibits that she had already received or possessed copies of key requested documents, such as the 2013 and 2014 erosion reports.

——————————————————————————–

Key Findings of Fact and Evidence

The Administrative Law Judge made several critical findings of fact based on the evidence presented across both hearings.

The Nature of the “Letter”: The document at the center of the dispute was confirmed to be a legal opinion from the HOA’s attorney. It had been discussed by the Board in an executive session prior to the November 20, 2018 meeting. The letter advised that the HOA was responsible for the land below the wall and recommended hiring a “licensed bonded engineer.”

Petitioner’s Pre-existing Knowledge: The Petitioner was well-informed on the North Ridge wall issue. She acknowledged at the rehearing that at the time of her November 29, 2018 request, she already possessed copies of the 2013 and 2014 engineering reports, which she had obtained from the city in 2014.

Petitioner’s Request and Failure to Clarify:

◦ The Petitioner’s initial requests on November 26 and 27 were solely for the attorney’s Letter.

◦ Her formal request on November 29 expanded to “any and all documentation… and all background information.”

◦ On the same day, the HOA asked for clarification, specifically inquiring if she “still need[ed] a copy of the original engineer report.”

◦ The ALJ found “no document supporting” the Petitioner’s claim that she responded to this email. During the rehearing, the Petitioner was unable to produce such a response. This failure to clarify was a key factor in the final ruling.

Lack of Other Documents: The hearing record contained no evidence of any other erosion reports besides the 2013 and 2014 reports. The HOA President, Mr. Mastrosimone, testified that “there were no documents other than the Letter that would have been responsive” to the request.

——————————————————————————–

Legal Rulings and Conclusions of Law

Initial Decision (July 29, 2019)

Jurisdiction: The OAH confirmed its authority to hear the dispute under Arizona statutes.

Privilege: The ALJ concluded that under A.R.S. § 33-1805(B), “privileged communication between an attorney for the association and the association” may be withheld. Therefore, the HOA was “not statutorily required to provide access or a copy of the Letter to Petitioner.”

Outcome: The ALJ concluded that the HOA provided records in compliance with the statute and was deemed the prevailing party.

Final Decision on Rehearing (January 15, 2020)

Issue for Rehearing: The sole issue on rehearing was whether the HOA violated A.R.S. § 33-1805 by failing to provide access to records within 10 business days.

Privileged Communication: The ALJ reaffirmed that the Letter was privileged communication and the HOA was not required to provide it “within any time period.”

Unreasonably Broad Request: The ALJ concluded that the Petitioner’s formal request was “unreasonably broad and remained unclarified.”

Failure to Clarify: The ruling explicitly states: “Petitioner failed to respond to the HOA request for clarification of her unreasonably broad request, preventing the HOA from being able to reasonably make records available. An association is not required to guess what records are being requested.”

No Violation of Timeliness: Because the request was unclarified, the ALJ found the HOA did not violate the 10-day rule in A.R.S. § 33-1805(A). The decision notes that the initial ruling “inartfully stated” that the HOA had provided records in compliance, and that it “should have simply stated that the HOA acted in compliance with A.R.S. § 33-1805.”

Final Outcome: The ALJ concluded that the HOA acted in compliance with both subsections (A) and (B) of the statute. The HOA was again declared the prevailing party, and the Petitioner’s appeal was dismissed. The decision was declared binding on the parties, subject to judicial review in superior court.






Study Guide – 19F-H1918042-REL-RHG


Study Guide: Tober v. Civano 1 Neighborhood 1 Homeowners Association

This study guide provides a comprehensive review of the administrative case No. 19F-H1918042-REL, involving Petitioner Joan A. Tober and Respondent Civano 1 Neighborhood 1 Homeowners Association. It includes a short-answer quiz, an answer key, suggested essay questions, and a glossary of key terms to facilitate a thorough understanding of the case’s facts, legal arguments, and procedural history.

——————————————————————————–

Short Answer Quiz

Instructions: Answer the following questions in 2-3 sentences, using only information provided in the source documents.

1. What specific event prompted Joan Tober to first request documents from the HOA in November 2018?

2. What was the HOA’s primary legal justification for refusing to provide a copy of “the Letter” to the Petitioner?

3. According to Arizona statute A.R.S. § 33-1805(A), what is the required timeframe for an HOA to make records available to a member after a written request?

4. What was the Petitioner’s core argument for why the HOA had forfeited its right to keep “the Letter” confidential?

5. On what grounds did the Petitioner file her request for a rehearing after the initial decision on July 29, 2019?

6. How did the Petitioner’s document request evolve between her first communication on November 26, 2018, and her third request on November 29, 2018?

7. What crucial step did the Administrative Law Judge conclude the Petitioner failed to take after the HOA’s email on November 29, 2018?

8. Besides “the Letter,” what other key documents related to the North Ridge wall did the Petitioner already possess when she filed her formal request?

9. Describe the Petitioner’s long-standing involvement and activities within the Civano 1 HOA community.

10. What was the final ruling in the Administrative Law Judge Decision on Rehearing, issued January 15, 2020?

——————————————————————————–

Answer Key

1. The request was prompted by the HOA Board meeting on November 20, 2018. At this meeting, the Board President mentioned receiving a letter from the HOA’s attorney regarding the North Ridge wall, stated its legal conclusion, and indicated, “I believe we can … send it out … so people can have it.”

2. The HOA’s primary justification was that the document was a privileged attorney-client communication. The HOA argued that the letter contained legal analysis and advice to the Board and was therefore exempt from disclosure under Arizona statute A.R.S. § 33-1805(B).

3. A.R.S. § 33-1805(A) states that a homeowners association has “ten business days” to fulfill a written request for examination of its financial and other records.

4. The Petitioner argued that the HOA had intentionally waived confidentiality. She contended that because the Board President mentioned the letter in an open meeting and the other Board members did not object, they showed unanimous consent to waive the attorney-client privilege.

5. The Petitioner requested a rehearing on the grounds that the initial Administrative Law Judge ruling “did not address the timeliness aspect of the law.” She argued that while the HOA eventually provided access to some records, it had not done so within the required 10-business day period.

6. The Petitioner’s request evolved from a specific ask for a copy of “the Letter” on November 26 and 27 to a much broader request on November 29. Her third request asked for “any and all documentation to include the letter… regarding the structural integrity and the Association members’ responsibility for same and all background information.”

7. The Judge concluded that the Petitioner failed to respond to the HOA’s request for clarification in its November 29 email. The HOA had asked if she needed a copy of the “original engineer report,” and the Judge found no evidence in the hearing records that the Petitioner ever answered this question, thus preventing the HOA from being able to reasonably make records available.

8. The Petitioner already possessed the 2013 Engineering report and the 2014 report concerning erosion issues with the North Ridge wall. She acknowledged at the rehearing that she had obtained these from the city in 2014.

9. The Petitioner worked for the company that developed the land, purchased her home in 2001, and has been a past Board member. At the time of the dispute, she was an alternate member of the Finance Committee and had been taping and often transcribing every HOA meeting since 2008.

10. The final ruling was that the HOA was the prevailing party and had not violated A.R.S. § 33-1805. The Judge concluded the HOA was not required to provide the privileged letter and that its failure to provide other documents within 10 days was excused because the Petitioner’s request was “unreasonably broad” and she failed to clarify it. The Petitioner’s appeal was dismissed.

——————————————————————————–

Essay Questions

Instructions: The following questions are designed for a longer, essay-format response. No answers are provided.

1. Analyze the concept of “waiver” of attorney-client privilege as it was argued in this case. Discuss the Petitioner’s claim that the President’s public comments constituted a waiver and contrast this with the Administrative Law Judge’s implicit and explicit findings on the matter.

2. Trace the procedural history of this case, beginning with the initial petition filing on December 26, 2018, and concluding with the final notice of appeal rights in the January 15, 2020 order. Identify the key legal proceedings, decisions, and dates that marked the progression of the dispute.

3. Discuss the legal standard of “preponderance of the evidence” as defined in the court documents. Explain how the Administrative Law Judge applied this standard to the evidence presented by the Petitioner and why the Petitioner ultimately failed to meet her burden of proof in both the initial hearing and the rehearing.

4. Examine the role and interpretation of Arizona statute A.R.S. § 33-1805 in this dispute. How did the two key subsections, (A) and (B), create the central legal conflict between the Petitioner’s right to access records and the HOA’s right to withhold privileged information?

5. Evaluate the Administrative Law Judge’s reasoning that the Petitioner’s November 29, 2018 request was “unreasonably broad.” How did this determination, combined with the Petitioner’s alleged failure to clarify her request, become the deciding factor in the rehearing?

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

The official, in this case Kay Abramsohn, who presides over hearings at the Office of Administrative Hearings and issues legal decisions and orders.

Arizona Department of Real Estate (“the Department”)

The state agency authorized by statute to receive and decide Petitions for Hearings from members of homeowners’ associations in Arizona.

A.R.S. § 33-1805

The Arizona Revised Statute governing access to homeowners’ association records. Subsection (A) requires records be made “reasonably available” within ten business days, while subsection (B) allows for withholding of privileged attorney-client communications.

Attorney-Client Privilege

A legal concept that allows for certain communications between an attorney and their client (in this case, the HOA) to be kept confidential. The HOA cited this privilege as the reason for withholding “the Letter.”

Burden of Proof

The obligation of a party in a legal proceeding to prove their allegations. In this case, the Petitioner bore the burden of proving by a preponderance of the evidence that the HOA violated statutes or community documents.

Executive Session

A private meeting of a board of directors. “The Letter” had been discussed by the HOA Board in an executive session prior to the public meeting where it was mentioned.

An acronym for Homeowners Association. In this case, the Respondent is the Civano 1 Neighborhood 1 Homeowners Association.

Office of Administrative Hearings (OAH)

The office with the legal authority to hear and decide contested cases involving disputes between homeowners and planned community associations in Arizona.

Petition

The formal, single-issue complaint filed by the Petitioner with the Department of Real Estate on December 26, 2018, which initiated the legal proceedings.

Petitioner

The party who files a petition initiating a legal action. In this case, the Petitioner is Joan A. Tober.

Preponderance of the Evidence

The standard of proof required in this proceeding. It is defined as “such proof as convinces the trier of fact that the contention is more probably true than not,” and “the greater weight of the evidence.”

Rehearing

A second hearing granted to re-examine a legal case after an initial decision has been made. A rehearing was granted in this case to address the Petitioner’s claim that the initial ruling did not consider the “timeliness aspect of the law.”

Respondent

The party against whom a petition is filed. In this case, the Respondent is the Civano 1 Neighborhood 1 Homeowners Association.

The Letter

The specific document at the heart of the dispute: a privileged legal opinion letter from the HOA’s attorneys to the Board regarding the North Ridge wall, which was “disclosed and discussed” at the November 20, 2018, Board meeting.






Blog Post – 19F-H1918042-REL-RHG


She Recorded Every HOA Meeting for a Decade and Still Lost. Here’s What Every Homeowner Can Learn.

Introduction: The Fight for Information

Many homeowners have felt the frustration of seeking information from their Homeowners Association (HOA), only to feel that the board is being less than transparent. It’s a common story that often ends in resignation. But for one Arizona homeowner, it ended in a formal administrative hearing.

This is the story of Joan A. Tober, a remarkably dedicated resident who filed a petition against her HOA with the Arizona Department of Real Estate over access to documents related to a retaining wall. She was a former board member, sat on the finance committee, and, most astoundingly, had personally recorded and often transcribed every single HOA meeting for over a decade. Yet, despite her exhaustive personal record-keeping, her petition was denied. The surprising and counter-intuitive lessons from her story offer a masterclass for any homeowner navigating a dispute with their association.

1. Takeaway #1: The “Attorney-Client Privilege” Shield is Stronger Than You Think.

The central conflict revolved around a single document: a letter from the HOA’s attorney. During an open board meeting, the Board President mentioned the letter, which concerned the association’s responsibility for a retaining wall, and created an expectation of transparency, stating: “I believe we can … send it out … so people can have it.”

Ms. Tober argued that by openly discussing the letter and offering to distribute it, the board had waived its confidentiality, and she was therefore entitled to a copy. It seems like a logical assumption. However, the Administrative Law Judge (ALJ) disagreed, pointing directly to the law. Under Arizona law (A.R.S. § 33-1805(B)), “privileged communication between an attorney for the association and the association” can be legally withheld from members.

The tribunal found that the mere mention of the letter in a public meeting—even with the president’s comment—did not break that legal privilege. This is a critical point for homeowners to understand. The law protects the board’s ability to seek and receive candid legal advice to govern the association effectively. While it may feel like a lack of transparency, this shield is a fundamental and legally protected aspect of HOA operations.

2. Takeaway #2: Asking for “Everything” Can Get You Nothing.

Beyond the privileged letter, the evolution and wording of Ms. Tober’s request became a major factor in the denial of her petition. The timeline shows how a homeowner’s frustration can lead to a fatal strategic error. On November 26 and 27, 2018, she made two specific requests for the attorney’s letter. The HOA responded that it was seeking clarification from its attorney.

After this delay, Ms. Tober’s third request, dated November 29, escalated significantly. She now asked for: “any and all documentation to include the letter that was disclosed and discussed… and all background information.”

In response, the HOA asked for clarification, but according to the hearing record, Ms. Tober could not provide evidence that she ever replied to narrow her request. This failure proved fatal. The Administrative Law Judge found the request to be “unreasonably broad.” The judge’s decision on the matter was blunt and serves as a powerful warning:

An association is not required to guess what records are being requested.

The ultimate reason for the denial synthesized both issues: “Petitioner failed to respond to the HOA request for clarification of her unreasonably broad request, preventing the HOA from being able to reasonably make records available.” This demonstrates that the legal burden falls squarely on the homeowner to articulate a request the association can reasonably fulfill. As the ALJ noted, an association is not required to be a mind reader.

3. Takeaway #3: Diligence Alone Doesn’t Guarantee a Win.

What makes this story so compelling is the extraordinary diligence of the petitioner. Joan Tober was not a casual observer. The hearing records establish her deep involvement in the community: she was a former Board member, a member of the Finance Committee, and had even worked for the company that originally developed the community.

But one fact, noted in the ALJ’s decision, highlights her stunning level of dedication:

Since 2008, Petitioner has taped every meeting and she often creates a transcript of the meetings.

Despite this decade of meticulous personal record-keeping and her clear passion for the issue, her petition was denied—not just once, but twice, on the initial hearing and again on the rehearing. This presents a sobering reality for all homeowners. While passion, engagement, and even a mountain of personal documentation are valuable, they cannot overcome fundamental legal principles. The outcome of a formal hearing is determined by the strength of the legal argument, not the volume of personal effort expended.

Conclusion: Strategy Over Sheer Effort

The petition of Joan A. Tober is a powerful reminder that when dealing with an HOA, effectiveness is not always measured by effort. Her story provides three critical takeaways for every homeowner: attorney-client privilege provides HOAs with a strong legal shield, record requests must be specific and targeted to be enforceable, and meticulous personal diligence must be paired with a sound legal strategy to succeed in a formal dispute.

This case leaves every homeowner with a critical question: when you have a dispute, are you channeling your energy into the most effective strategy, or simply into the most effort?


Case Participants

Petitioner Side

  • Joan A. Tober (petitioner)
    Former Board member; current Finance Committee member

Respondent Side

  • Diana J. Elston (HOA attorney)
    Jones, Skelton & Hochuli, P.L.C.
  • Mr. Mastrosimone (Board President)
    Civano 1 Neighborhood 1 Homeowners Association
    Testified at rehearing

Neutral Parties

  • Kay A. Abramsohn (ALJ)
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
  • c. serrano (Clerk)
  • Felicia Del Sol (Clerk)
  • LDettorre (ADRE staff)
    Arizona Department of Real Estate
    Addressed in transmittal
  • AHansen (ADRE staff)
    Arizona Department of Real Estate
    Addressed in transmittal
  • djones (ADRE staff)
    Arizona Department of Real Estate
    Addressed in transmittal
  • DGardner (ADRE staff)
    Arizona Department of Real Estate
    Addressed in transmittal
  • ncano (ADRE staff)
    Arizona Department of Real Estate
    Addressed in transmittal

Joan A. Tober, vs. Civano 1 Neighborhood 1 Homeowners Association

Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.

Case Summary

Case ID 19F-H1918042-REL
Agency ADRE
Tribunal OAH
Decision Date 2020-01-15
Administrative Law Judge Kay A. Abramsohn
Outcome loss
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Joan A. Tober Counsel
Respondent Civano 1 Neighborhood 1 Homeowners Association Counsel Diana J. Elston

Alleged Violations

A.R.S. § 33-1805

Outcome Summary

The Administrative Law Judge concluded, both in the original decision and the rehearing, that the HOA was the prevailing party. The final decision affirmed that the HOA acted in compliance with A.R.S. § 33-1805(A) and (B), specifically ruling that privileged documents are exempt from disclosure timelines and that the Petitioner's request for 'all background information' was unreasonably broad and unclarified.

Why this result: Petitioner lost because she failed to meet the burden of proof that the HOA violated A.R.S. § 33-1805(A). The primary record sought was protected by attorney-client privilege, and her vague request for 'any and all documentation' made it impossible for the HOA to reasonably comply within the 10-day period.

Key Issues & Findings

HOA violation of requirement to provide association records within ten business days.

Petitioner alleged the HOA violated A.R.S. § 33-1805(A) by failing to provide access to requested documents, including a privileged attorney letter and 'all background information', within the required 10-business day period. The rehearing focused specifically on the timeliness aspect.

Orders: The HOA was deemed the prevailing party in the rehearing, and Petitioner’s appeal was dismissed. The ALJ concluded the HOA acted in compliance with A.R.S. § 33-1805(A) and (B).

Filing fee: $0.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1805(A)
  • A.R.S. § 33-1805(B)
  • A.R.S. § 32-2102
  • A.R.S. § 32-2199
  • A.R.S. § 32-2199.05
  • A.R.S. § 32-2199(2)
  • A.R.S. § 32-2199.01(D)
  • A.R.S. § 32-2199.02
  • A.R.S. § 41-1092
  • A.R.S. § 41-2198.01
  • A.R.S. § 41-1092.07(G)(2)
  • A.R.S. § 41-1092.08(H)
  • A.R.S. § 12-904(A)
  • ARIZ. ADMIN. CODE R2-19-119
  • Tierra Ranchos Homeowners Ass'n v. Kitchukov, 216 Ariz. 195, 165 P.3d 173 (App. 2007)
  • Vazanno v. Superior Court, 74 Ariz. 369, 372, 249 P.2d 837 (1952)

Analytics Highlights

Topics: Records Request, Attorney-Client Privilege, A.R.S. 33-1805, Planned Community, Rehearing, Unreasonably Broad Request, Timeliness of Disclosure
Additional Citations:

  • A.R.S. § 33-1805(A)
  • A.R.S. § 33-1805(B)
  • A.R.S. § 32-2102
  • A.R.S. § 32-2199
  • A.R.S. § 32-2199.05
  • A.R.S. § 32-2199(2)
  • A.R.S. § 32-2199.01(D)
  • A.R.S. § 32-2199.02
  • A.R.S. § 41-1092
  • A.R.S. § 41-2198.01
  • A.R.S. § 41-1092.07(G)(2)
  • A.R.S. § 41-1092.08(H)
  • A.R.S. § 12-904(A)
  • ARIZ. ADMIN. CODE R2-19-119
  • Tierra Ranchos Homeowners Ass'n v. Kitchukov, 216 Ariz. 195, 165 P.3d 173 (App. 2007)
  • Vazanno v. Superior Court, 74 Ariz. 369, 372, 249 P.2d 837 (1952)

Video Overview

Audio Overview

Decision Documents

19F-H1918042-REL-RHG Decision – 764197.pdf

Uploaded 2026-01-23T17:28:27 (187.4 KB)

19F-H1918042-REL-RHG Decision – ../19F-H1918042-REL/714863.pdf

Uploaded 2026-01-23T17:28:32 (51.7 KB)

19F-H1918042-REL-RHG Decision – ../19F-H1918042-REL/725808.pdf

Uploaded 2026-01-23T17:28:37 (89.7 KB)





Briefing Doc – 19F-H1918042-REL-RHG


Briefing Document: Tober v. Civano 1 Homeowners Association

Executive Summary

This document synthesizes the legal proceedings and outcomes of the case Joan A. Tober v. Civano 1 Neighborhood 1 Homeowners Association (No. 19F-H1918042-REL), adjudicated by the Arizona Office of Administrative Hearings. The core of the dispute was Petitioner Joan A. Tober’s demand for records from her Homeowners Association (HOA), specifically a legal opinion letter concerning the “North Ridge wall.”

The Petitioner argued that the HOA violated Arizona statute A.R.S. § 33-1805 by failing to provide this letter and other “background information.” She contended the HOA waived attorney-client privilege by discussing the letter in an open board meeting and, in a subsequent rehearing, failed to provide records within the statutorily required 10-day timeframe.

The HOA maintained that the letter was a privileged communication with its attorney and therefore exempt from disclosure under A.R.S. § 33-1805(B). The HOA also argued that the Petitioner’s broader request for “any and all documentation” was overly vague and that she failed to clarify the request when asked.

Administrative Law Judge Kay Abramsohn ultimately ruled in favor of the HOA in both the initial hearing and a subsequent rehearing. The final decision affirmed that the legal letter was privileged and could be withheld. Crucially, the judge concluded the HOA did not violate the 10-day provision because the Petitioner’s request was “unreasonably broad” and she failed to respond to the HOA’s request for clarification, thereby preventing the HOA from being able to “reasonably make records available.” The HOA was declared the prevailing party in both instances.

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Case Overview

This matter involves a formal dispute between a homeowner and her homeowners’ association, brought before the Arizona Department of Real Estate and heard by the Office of Administrative Hearings (OAH).

Case Name

Joan A. Tober, Petitioner, vs. Civano 1 Neighborhood 1 Homeowners Association, Respondent.

Case Number

19F-H1918042-REL

Adjudicating Body

Office of Administrative Hearings (OAH)

Administrative Law Judge

Kay A. Abramsohn

Core Issue

Alleged violation of A.R.S. § 33-1805, which governs member access to association records.

Initial Hearing Date

June 5, 2019

Initial Decision Date

July 29, 2019

Rehearing Date

December 11, 2019

Final Decision Date

January 15, 2020

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Key Parties and Individuals

Petitioner: Joan A. Tober

◦ A homeowner in the Civano 1 Neighborhood since 2001.

◦ Previously worked for the company that developed the land/homes in the association area.

◦ Has served as a past Board member for the HOA.

◦ Served as an alternate member on the Finance Committee in 2018.

◦ Exhibits a high level of engagement with HOA affairs, having taped and often transcribed every meeting since 2008.

Respondent: Civano 1 Neighborhood 1 Homeowners Association (HOA)

◦ The governing body for the planned community.

◦ Represented by Diana J. Elston, Esq., of Jones, Skelton & Hochuli, P.L.C.

Adjudicator: Kay Abramsohn

◦ The Administrative Law Judge for the Office of Administrative Hearings who presided over both the initial hearing and the rehearing.

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Chronology of the Dispute

Nov 20, 2018

At an HOA Board meeting, the Board President mentions receiving a letter (“the Letter”) from its attorney regarding the North Ridge wall, states it concerns the HOA’s legal responsibility, and suggests it can be sent out to residents.

Nov 26, 2018

Petitioner sends her first email request for a copy of the Letter.

Nov 27, 2018

Petitioner sends a second request. The HOA replies that it is waiting for clarification from its attorney.

Nov 29, 2018

At 4:58 a.m., Petitioner sends a third, formal request citing A.R.S. § 33-1805, demanding “any and all documentation to include the letter… regarding the structural integrity and the Association members’ responsibility for same and all background information.”

Nov 29, 2018

At 9:44 a.m., the HOA responds, stating the President misspoke and the Letter is a privileged legal opinion. The HOA asks if Petitioner needs a copy of “the original engineer report.” The judge later finds no evidence that Petitioner responded to this clarification query.

Dec 13, 2018

Petitioner writes to the Board, stating she will use “all means… to obtain the requested materials, to include a formal complaint.”

Dec 26, 2018

Petitioner files her single-issue petition with the Arizona Department of Real Estate.

Jan 15-16, 2019

The HOA forwards to Petitioner the “Civano historical erosion reports” (2013 and 2014) and an invoice related to the 2014 study.

June 5, 2019

The initial administrative hearing is held.

July 29, 2019

Initial Decision Issued: The Administrative Law Judge (ALJ) finds the Letter is privileged and the HOA is the prevailing party.

Aug 5, 2019

Petitioner files a request for rehearing, arguing the initial decision “did not address the timeliness aspect of the law.”

Aug 23, 2019

The Commissioner of the Arizona Department of Real Estate grants the rehearing request.

Dec 11, 2019

The rehearing is conducted.

Jan 15, 2020

Final Decision Issued: The ALJ again finds for the HOA, concluding it did not violate the statute because Petitioner’s request was overly broad and she failed to clarify it. The appeal is dismissed.

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Core Dispute and Arguments

Petitioner’s Position (Joan A. Tober)

1. Waiver of Privilege: The Petitioner’s central argument was that the HOA intentionally waived attorney-client privilege regarding the Letter when the Board President mentioned it in an open meeting and offered to distribute it, with the other Board members not objecting, thereby showing “unanimous consent to waive confidentiality.”

2. Right to “Background Information”: Petitioner argued that because the North Ridge wall issue had been ongoing since 2013, her request for “any and all documents” and “background information” was justified, and that more than just two prior engineering reports must exist.

3. Untimely Response (Rehearing Argument): In her request for rehearing, Petitioner’s primary argument shifted to timeliness, asserting that even if the HOA “eventually” provided some records, it failed to do so within the 10-business-day period mandated by A.R.S. § 33-1805(A).

Respondent’s Position (Civano 1 HOA)

1. Attorney-Client Privilege: The HOA’s primary defense was that the Letter constituted “privileged communication between an attorney for the association and the association,” which may be withheld from members under A.R.S. § 33-1805(B).

2. No Waiver: The HOA contended that the “mere mention” of the Letter by the Board President at a meeting did not constitute a legal waiver of the attorney-client privilege.

3. Vague and Overly Broad Request: The HOA argued that the Petitioner’s request for “any and all” documents was too broad to know what she wanted.

4. Prior Possession of Documents: The HOA indicated that it could be determined from the Petitioner’s own exhibits that she had already received or possessed copies of key requested documents, such as the 2013 and 2014 erosion reports.

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Key Findings of Fact and Evidence

The Administrative Law Judge made several critical findings of fact based on the evidence presented across both hearings.

The Nature of the “Letter”: The document at the center of the dispute was confirmed to be a legal opinion from the HOA’s attorney. It had been discussed by the Board in an executive session prior to the November 20, 2018 meeting. The letter advised that the HOA was responsible for the land below the wall and recommended hiring a “licensed bonded engineer.”

Petitioner’s Pre-existing Knowledge: The Petitioner was well-informed on the North Ridge wall issue. She acknowledged at the rehearing that at the time of her November 29, 2018 request, she already possessed copies of the 2013 and 2014 engineering reports, which she had obtained from the city in 2014.

Petitioner’s Request and Failure to Clarify:

◦ The Petitioner’s initial requests on November 26 and 27 were solely for the attorney’s Letter.

◦ Her formal request on November 29 expanded to “any and all documentation… and all background information.”

◦ On the same day, the HOA asked for clarification, specifically inquiring if she “still need[ed] a copy of the original engineer report.”

◦ The ALJ found “no document supporting” the Petitioner’s claim that she responded to this email. During the rehearing, the Petitioner was unable to produce such a response. This failure to clarify was a key factor in the final ruling.

Lack of Other Documents: The hearing record contained no evidence of any other erosion reports besides the 2013 and 2014 reports. The HOA President, Mr. Mastrosimone, testified that “there were no documents other than the Letter that would have been responsive” to the request.

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Legal Rulings and Conclusions of Law

Initial Decision (July 29, 2019)

Jurisdiction: The OAH confirmed its authority to hear the dispute under Arizona statutes.

Privilege: The ALJ concluded that under A.R.S. § 33-1805(B), “privileged communication between an attorney for the association and the association” may be withheld. Therefore, the HOA was “not statutorily required to provide access or a copy of the Letter to Petitioner.”

Outcome: The ALJ concluded that the HOA provided records in compliance with the statute and was deemed the prevailing party.

Final Decision on Rehearing (January 15, 2020)

Issue for Rehearing: The sole issue on rehearing was whether the HOA violated A.R.S. § 33-1805 by failing to provide access to records within 10 business days.

Privileged Communication: The ALJ reaffirmed that the Letter was privileged communication and the HOA was not required to provide it “within any time period.”

Unreasonably Broad Request: The ALJ concluded that the Petitioner’s formal request was “unreasonably broad and remained unclarified.”

Failure to Clarify: The ruling explicitly states: “Petitioner failed to respond to the HOA request for clarification of her unreasonably broad request, preventing the HOA from being able to reasonably make records available. An association is not required to guess what records are being requested.”

No Violation of Timeliness: Because the request was unclarified, the ALJ found the HOA did not violate the 10-day rule in A.R.S. § 33-1805(A). The decision notes that the initial ruling “inartfully stated” that the HOA had provided records in compliance, and that it “should have simply stated that the HOA acted in compliance with A.R.S. § 33-1805.”

Final Outcome: The ALJ concluded that the HOA acted in compliance with both subsections (A) and (B) of the statute. The HOA was again declared the prevailing party, and the Petitioner’s appeal was dismissed. The decision was declared binding on the parties, subject to judicial review in superior court.






Study Guide – 19F-H1918042-REL-RHG


Study Guide: Tober v. Civano 1 Neighborhood 1 Homeowners Association

This study guide provides a comprehensive review of the administrative case No. 19F-H1918042-REL, involving Petitioner Joan A. Tober and Respondent Civano 1 Neighborhood 1 Homeowners Association. It includes a short-answer quiz, an answer key, suggested essay questions, and a glossary of key terms to facilitate a thorough understanding of the case’s facts, legal arguments, and procedural history.

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Short Answer Quiz

Instructions: Answer the following questions in 2-3 sentences, using only information provided in the source documents.

1. What specific event prompted Joan Tober to first request documents from the HOA in November 2018?

2. What was the HOA’s primary legal justification for refusing to provide a copy of “the Letter” to the Petitioner?

3. According to Arizona statute A.R.S. § 33-1805(A), what is the required timeframe for an HOA to make records available to a member after a written request?

4. What was the Petitioner’s core argument for why the HOA had forfeited its right to keep “the Letter” confidential?

5. On what grounds did the Petitioner file her request for a rehearing after the initial decision on July 29, 2019?

6. How did the Petitioner’s document request evolve between her first communication on November 26, 2018, and her third request on November 29, 2018?

7. What crucial step did the Administrative Law Judge conclude the Petitioner failed to take after the HOA’s email on November 29, 2018?

8. Besides “the Letter,” what other key documents related to the North Ridge wall did the Petitioner already possess when she filed her formal request?

9. Describe the Petitioner’s long-standing involvement and activities within the Civano 1 HOA community.

10. What was the final ruling in the Administrative Law Judge Decision on Rehearing, issued January 15, 2020?

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Answer Key

1. The request was prompted by the HOA Board meeting on November 20, 2018. At this meeting, the Board President mentioned receiving a letter from the HOA’s attorney regarding the North Ridge wall, stated its legal conclusion, and indicated, “I believe we can … send it out … so people can have it.”

2. The HOA’s primary justification was that the document was a privileged attorney-client communication. The HOA argued that the letter contained legal analysis and advice to the Board and was therefore exempt from disclosure under Arizona statute A.R.S. § 33-1805(B).

3. A.R.S. § 33-1805(A) states that a homeowners association has “ten business days” to fulfill a written request for examination of its financial and other records.

4. The Petitioner argued that the HOA had intentionally waived confidentiality. She contended that because the Board President mentioned the letter in an open meeting and the other Board members did not object, they showed unanimous consent to waive the attorney-client privilege.

5. The Petitioner requested a rehearing on the grounds that the initial Administrative Law Judge ruling “did not address the timeliness aspect of the law.” She argued that while the HOA eventually provided access to some records, it had not done so within the required 10-business day period.

6. The Petitioner’s request evolved from a specific ask for a copy of “the Letter” on November 26 and 27 to a much broader request on November 29. Her third request asked for “any and all documentation to include the letter… regarding the structural integrity and the Association members’ responsibility for same and all background information.”

7. The Judge concluded that the Petitioner failed to respond to the HOA’s request for clarification in its November 29 email. The HOA had asked if she needed a copy of the “original engineer report,” and the Judge found no evidence in the hearing records that the Petitioner ever answered this question, thus preventing the HOA from being able to reasonably make records available.

8. The Petitioner already possessed the 2013 Engineering report and the 2014 report concerning erosion issues with the North Ridge wall. She acknowledged at the rehearing that she had obtained these from the city in 2014.

9. The Petitioner worked for the company that developed the land, purchased her home in 2001, and has been a past Board member. At the time of the dispute, she was an alternate member of the Finance Committee and had been taping and often transcribing every HOA meeting since 2008.

10. The final ruling was that the HOA was the prevailing party and had not violated A.R.S. § 33-1805. The Judge concluded the HOA was not required to provide the privileged letter and that its failure to provide other documents within 10 days was excused because the Petitioner’s request was “unreasonably broad” and she failed to clarify it. The Petitioner’s appeal was dismissed.

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Essay Questions

Instructions: The following questions are designed for a longer, essay-format response. No answers are provided.

1. Analyze the concept of “waiver” of attorney-client privilege as it was argued in this case. Discuss the Petitioner’s claim that the President’s public comments constituted a waiver and contrast this with the Administrative Law Judge’s implicit and explicit findings on the matter.

2. Trace the procedural history of this case, beginning with the initial petition filing on December 26, 2018, and concluding with the final notice of appeal rights in the January 15, 2020 order. Identify the key legal proceedings, decisions, and dates that marked the progression of the dispute.

3. Discuss the legal standard of “preponderance of the evidence” as defined in the court documents. Explain how the Administrative Law Judge applied this standard to the evidence presented by the Petitioner and why the Petitioner ultimately failed to meet her burden of proof in both the initial hearing and the rehearing.

4. Examine the role and interpretation of Arizona statute A.R.S. § 33-1805 in this dispute. How did the two key subsections, (A) and (B), create the central legal conflict between the Petitioner’s right to access records and the HOA’s right to withhold privileged information?

5. Evaluate the Administrative Law Judge’s reasoning that the Petitioner’s November 29, 2018 request was “unreasonably broad.” How did this determination, combined with the Petitioner’s alleged failure to clarify her request, become the deciding factor in the rehearing?

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

The official, in this case Kay Abramsohn, who presides over hearings at the Office of Administrative Hearings and issues legal decisions and orders.

Arizona Department of Real Estate (“the Department”)

The state agency authorized by statute to receive and decide Petitions for Hearings from members of homeowners’ associations in Arizona.

A.R.S. § 33-1805

The Arizona Revised Statute governing access to homeowners’ association records. Subsection (A) requires records be made “reasonably available” within ten business days, while subsection (B) allows for withholding of privileged attorney-client communications.

Attorney-Client Privilege

A legal concept that allows for certain communications between an attorney and their client (in this case, the HOA) to be kept confidential. The HOA cited this privilege as the reason for withholding “the Letter.”

Burden of Proof

The obligation of a party in a legal proceeding to prove their allegations. In this case, the Petitioner bore the burden of proving by a preponderance of the evidence that the HOA violated statutes or community documents.

Executive Session

A private meeting of a board of directors. “The Letter” had been discussed by the HOA Board in an executive session prior to the public meeting where it was mentioned.

An acronym for Homeowners Association. In this case, the Respondent is the Civano 1 Neighborhood 1 Homeowners Association.

Office of Administrative Hearings (OAH)

The office with the legal authority to hear and decide contested cases involving disputes between homeowners and planned community associations in Arizona.

Petition

The formal, single-issue complaint filed by the Petitioner with the Department of Real Estate on December 26, 2018, which initiated the legal proceedings.

Petitioner

The party who files a petition initiating a legal action. In this case, the Petitioner is Joan A. Tober.

Preponderance of the Evidence

The standard of proof required in this proceeding. It is defined as “such proof as convinces the trier of fact that the contention is more probably true than not,” and “the greater weight of the evidence.”

Rehearing

A second hearing granted to re-examine a legal case after an initial decision has been made. A rehearing was granted in this case to address the Petitioner’s claim that the initial ruling did not consider the “timeliness aspect of the law.”

Respondent

The party against whom a petition is filed. In this case, the Respondent is the Civano 1 Neighborhood 1 Homeowners Association.

The Letter

The specific document at the heart of the dispute: a privileged legal opinion letter from the HOA’s attorneys to the Board regarding the North Ridge wall, which was “disclosed and discussed” at the November 20, 2018, Board meeting.






Blog Post – 19F-H1918042-REL-RHG


She Recorded Every HOA Meeting for a Decade and Still Lost. Here’s What Every Homeowner Can Learn.

Introduction: The Fight for Information

Many homeowners have felt the frustration of seeking information from their Homeowners Association (HOA), only to feel that the board is being less than transparent. It’s a common story that often ends in resignation. But for one Arizona homeowner, it ended in a formal administrative hearing.

This is the story of Joan A. Tober, a remarkably dedicated resident who filed a petition against her HOA with the Arizona Department of Real Estate over access to documents related to a retaining wall. She was a former board member, sat on the finance committee, and, most astoundingly, had personally recorded and often transcribed every single HOA meeting for over a decade. Yet, despite her exhaustive personal record-keeping, her petition was denied. The surprising and counter-intuitive lessons from her story offer a masterclass for any homeowner navigating a dispute with their association.

1. Takeaway #1: The “Attorney-Client Privilege” Shield is Stronger Than You Think.

The central conflict revolved around a single document: a letter from the HOA’s attorney. During an open board meeting, the Board President mentioned the letter, which concerned the association’s responsibility for a retaining wall, and created an expectation of transparency, stating: “I believe we can … send it out … so people can have it.”

Ms. Tober argued that by openly discussing the letter and offering to distribute it, the board had waived its confidentiality, and she was therefore entitled to a copy. It seems like a logical assumption. However, the Administrative Law Judge (ALJ) disagreed, pointing directly to the law. Under Arizona law (A.R.S. § 33-1805(B)), “privileged communication between an attorney for the association and the association” can be legally withheld from members.

The tribunal found that the mere mention of the letter in a public meeting—even with the president’s comment—did not break that legal privilege. This is a critical point for homeowners to understand. The law protects the board’s ability to seek and receive candid legal advice to govern the association effectively. While it may feel like a lack of transparency, this shield is a fundamental and legally protected aspect of HOA operations.

2. Takeaway #2: Asking for “Everything” Can Get You Nothing.

Beyond the privileged letter, the evolution and wording of Ms. Tober’s request became a major factor in the denial of her petition. The timeline shows how a homeowner’s frustration can lead to a fatal strategic error. On November 26 and 27, 2018, she made two specific requests for the attorney’s letter. The HOA responded that it was seeking clarification from its attorney.

After this delay, Ms. Tober’s third request, dated November 29, escalated significantly. She now asked for: “any and all documentation to include the letter that was disclosed and discussed… and all background information.”

In response, the HOA asked for clarification, but according to the hearing record, Ms. Tober could not provide evidence that she ever replied to narrow her request. This failure proved fatal. The Administrative Law Judge found the request to be “unreasonably broad.” The judge’s decision on the matter was blunt and serves as a powerful warning:

An association is not required to guess what records are being requested.

The ultimate reason for the denial synthesized both issues: “Petitioner failed to respond to the HOA request for clarification of her unreasonably broad request, preventing the HOA from being able to reasonably make records available.” This demonstrates that the legal burden falls squarely on the homeowner to articulate a request the association can reasonably fulfill. As the ALJ noted, an association is not required to be a mind reader.

3. Takeaway #3: Diligence Alone Doesn’t Guarantee a Win.

What makes this story so compelling is the extraordinary diligence of the petitioner. Joan Tober was not a casual observer. The hearing records establish her deep involvement in the community: she was a former Board member, a member of the Finance Committee, and had even worked for the company that originally developed the community.

But one fact, noted in the ALJ’s decision, highlights her stunning level of dedication:

Since 2008, Petitioner has taped every meeting and she often creates a transcript of the meetings.

Despite this decade of meticulous personal record-keeping and her clear passion for the issue, her petition was denied—not just once, but twice, on the initial hearing and again on the rehearing. This presents a sobering reality for all homeowners. While passion, engagement, and even a mountain of personal documentation are valuable, they cannot overcome fundamental legal principles. The outcome of a formal hearing is determined by the strength of the legal argument, not the volume of personal effort expended.

Conclusion: Strategy Over Sheer Effort

The petition of Joan A. Tober is a powerful reminder that when dealing with an HOA, effectiveness is not always measured by effort. Her story provides three critical takeaways for every homeowner: attorney-client privilege provides HOAs with a strong legal shield, record requests must be specific and targeted to be enforceable, and meticulous personal diligence must be paired with a sound legal strategy to succeed in a formal dispute.

This case leaves every homeowner with a critical question: when you have a dispute, are you channeling your energy into the most effective strategy, or simply into the most effort?


Case Participants

Petitioner Side

  • Joan A. Tober (petitioner)
    Former Board member; current Finance Committee member

Respondent Side

  • Diana J. Elston (HOA attorney)
    Jones, Skelton & Hochuli, P.L.C.
  • Mr. Mastrosimone (Board President)
    Civano 1 Neighborhood 1 Homeowners Association
    Testified at rehearing

Neutral Parties

  • Kay A. Abramsohn (ALJ)
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
  • c. serrano (Clerk)
  • Felicia Del Sol (Clerk)
  • LDettorre (ADRE staff)
    Arizona Department of Real Estate
    Addressed in transmittal
  • AHansen (ADRE staff)
    Arizona Department of Real Estate
    Addressed in transmittal
  • djones (ADRE staff)
    Arizona Department of Real Estate
    Addressed in transmittal
  • DGardner (ADRE staff)
    Arizona Department of Real Estate
    Addressed in transmittal
  • ncano (ADRE staff)
    Arizona Department of Real Estate
    Addressed in transmittal

Joan A. Tober v. Civano 1 Neighborhood 1 Homeowners Association

Case Summary

Case ID 19F-H1918042-REL
Agency ADRE
Tribunal OAH
Decision Date 2020-01-15
Administrative Law Judge Kay A. Abramsohn
Outcome loss
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Joan A. Tober Counsel
Respondent Civano 1 Neighborhood 1 Homeowners Association Counsel Diana J. Elston

Alleged Violations

A.R.S. § 33-1805

Outcome Summary

The Administrative Law Judge concluded, both in the original decision and the rehearing, that the HOA was the prevailing party. The final decision affirmed that the HOA acted in compliance with A.R.S. § 33-1805(A) and (B), specifically ruling that privileged documents are exempt from disclosure timelines and that the Petitioner's request for 'all background information' was unreasonably broad and unclarified.

Why this result: Petitioner lost because she failed to meet the burden of proof that the HOA violated A.R.S. § 33-1805(A). The primary record sought was protected by attorney-client privilege, and her vague request for 'any and all documentation' made it impossible for the HOA to reasonably comply within the 10-day period.

Key Issues & Findings

HOA violation of requirement to provide association records within ten business days.

Petitioner alleged the HOA violated A.R.S. § 33-1805(A) by failing to provide access to requested documents, including a privileged attorney letter and 'all background information', within the required 10-business day period. The rehearing focused specifically on the timeliness aspect.

Orders: The HOA was deemed the prevailing party in the rehearing, and Petitioner’s appeal was dismissed. The ALJ concluded the HOA acted in compliance with A.R.S. § 33-1805(A) and (B).

Filing fee: $0.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1805(A)
  • A.R.S. § 33-1805(B)
  • A.R.S. § 32-2102
  • A.R.S. § 32-2199
  • A.R.S. § 32-2199.05
  • A.R.S. § 32-2199(2)
  • A.R.S. § 32-2199.01(D)
  • A.R.S. § 32-2199.02
  • A.R.S. § 41-1092
  • A.R.S. § 41-2198.01
  • A.R.S. § 41-1092.07(G)(2)
  • A.R.S. § 41-1092.08(H)
  • A.R.S. § 12-904(A)
  • ARIZ. ADMIN. CODE R2-19-119
  • Tierra Ranchos Homeowners Ass'n v. Kitchukov, 216 Ariz. 195, 165 P.3d 173 (App. 2007)
  • Vazanno v. Superior Court, 74 Ariz. 369, 372, 249 P.2d 837 (1952)

Analytics Highlights

Topics: Records Request, Attorney-Client Privilege, A.R.S. 33-1805, Planned Community, Rehearing, Unreasonably Broad Request, Timeliness of Disclosure
Additional Citations:

  • A.R.S. § 33-1805(A)
  • A.R.S. § 33-1805(B)
  • A.R.S. § 32-2102
  • A.R.S. § 32-2199
  • A.R.S. § 32-2199.05
  • A.R.S. § 32-2199(2)
  • A.R.S. § 32-2199.01(D)
  • A.R.S. § 32-2199.02
  • A.R.S. § 41-1092
  • A.R.S. § 41-2198.01
  • A.R.S. § 41-1092.07(G)(2)
  • A.R.S. § 41-1092.08(H)
  • A.R.S. § 12-904(A)
  • ARIZ. ADMIN. CODE R2-19-119
  • Tierra Ranchos Homeowners Ass'n v. Kitchukov, 216 Ariz. 195, 165 P.3d 173 (App. 2007)
  • Vazanno v. Superior Court, 74 Ariz. 369, 372, 249 P.2d 837 (1952)

Mangus (AKA Gary) L.D. MacLeod Grantor and Trustee v. Mogollon

Case Summary

Case ID 19F-H1919070-REL
Agency ADRE
Tribunal OAH
Decision Date 2019-12-02
Administrative Law Judge Thomas Shedden
Outcome no
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Mangus (AKA Gary) L.D. MacLeod Grantor and Trustee Counsel
Respondent Mogollon Airpark, Inc. Counsel Gregory Stein

Alleged Violations

A.R.S. § 33-1805

Outcome Summary

The ALJ dismissed the petition, finding that the Respondent provided all responsive records in its possession. The tribunal held that A.R.S. § 33-1805(A) does not require an association to obtain and produce records it does not have.

Why this result: Petitioner failed to meet the burden of proof; the ALJ ruled that the statutory requirement to make records available does not extend to records not in the association's possession.

Key Issues & Findings

Failure to provide records (CD history trail)

Petitioner requested specific historical records regarding four CDs. Respondent provided records in its possession and some obtained from banks, but Petitioner argued Respondent was required to obtain further 'history trails' it did not possess.

Orders: Petition dismissed.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 33-1805(A)

Decision Documents

19F-H1919070-REL Decision – 756469.pdf

Uploaded 2026-01-27T21:17:12 (91.2 KB)

**Case Summary: MacLeod v. Mogollon Airpark, Inc.**
**Case Number:** 19F-H1919070-REL
**Forum:** Arizona Department of Real Estate / Office of Administrative Hearings
**Date of Decision:** December 2, 2019

**Procedural Background**
Petitioner Mangus (AKA Gary) L.D. MacLeod filed a petition alleging that Respondent Mogollon Airpark, Inc. violated A.R.S. § 33-1805 regarding access to association records. The hearing was conducted before Administrative Law Judge Thomas Shedden on October 23 and November 14, 2019.

**Facts and Main Issues**
In April and May 2019, Mr. MacLeod requested to examine and copy records dating back to 2017 concerning four Certificates of Deposit (CDs) held by the Respondent. The Respondent, through its Board president and management company, provided Mr. MacLeod with all responsive records in its possession on April 22, 2019.

Mr. MacLeod contended that the production was incomplete because he sought a "history trail" for the CDs. The Respondent informed him that neither the association nor its management company possessed 2017 records in hardcopy or electronic format and suggested he contact the banks directly. Although the Respondent voluntarily attempted to assist by soliciting records from the banks, Mr. MacLeod argued that it was the Respondent's legal responsibility to obtain these records.

**Key Legal Arguments**
* **Petitioner’s Position:** Mr. MacLeod argued that A.R.S. § 33-1805(A), which governs access to "financial and other records," essentially mandates that the Association obtain records listed in its retention policy even if it does not currently possess them. He asserted the statute requires the Respondent to acquire third-party records (e.g., from banks) to fulfill a member's request.
* **Respondent’s Position:** The Respondent maintained that it had fully complied by producing all records actually in its possession.

**Tribunal Findings and Conclusions**
The Administrative Law Judge (ALJ) found that the Respondent had provided all responsive records it possessed. Mr. MacLeod failed to identify any records actually in the Respondent’s possession that were withheld.

Legally, the ALJ concluded that:
1. **Burden of Proof:** The Petitioner bears the burden of proof by a preponderance of the evidence, which Mr. MacLeod failed to meet.
2. **Statutory Interpretation:** Statutes must be interpreted to provide "fair and sensible" results. The ALJ ruled that interpreting A.R.S. § 33-1805(A) to require an association to obtain and produce records it does not have is not a reasonable reading of the law.
3. **No Expansion of Statute:** Adopting the Petitioner’s argument would impermissibly expand the statute to include requirements not expressly provided within its provisions.

**Outcome**
The ALJ determined that the Respondent did not violate A.R.S. § 33-1805(A). The petition was dismissed.

Case Participants

Petitioner Side

  • Mangus (AKA Gary) L.D. MacLeod (Petitioner)
    Appeared and testified

Respondent Side

  • Gregory Stein (Attorney for Respondent)
    Carpenter, Hazlewood, Delgado & Bolen LLP
  • Craig Albright (Board President)
    Mogollon Airpark, Inc.
    Witness; testified
  • Brian Dye (Community Manager)
    HOAMCO

Neutral Parties

  • Thomas Shedden (Administrative Law Judge)
    Office of Administrative Hearings
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
    Recipient of the order
  • Felicia Del Sol (Administrative Staff)
    Office of Administrative Hearings
    Transmitted the order

Sean McCoy v. Barclay Place Homeowners Association

Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.

Case Summary

Case ID 19F-H1919062-REL
Agency ADRE
Tribunal OAH
Decision Date 2019-08-27
Administrative Law Judge Tammy L. Eigenheer
Outcome partial
Filing Fees Refunded $1,500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Sean McCoy Counsel
Respondent Barclay Place Homeowners Association Counsel Nathan Tennyson

Alleged Violations

A.R.S. § 33-1804(A)
A.R.S. § 33-1810
A.R.S. § 33-1805(A)

Outcome Summary

Petitioner prevailed on the claim regarding the failure to provide financial compilations (ISS-002) and was awarded a filing fee refund. Respondent prevailed on claims regarding meeting recordings (ISS-001) and communication restrictions (ISS-003). A rehearing on ISS-003 affirmed the decision in favor of the Respondent.

Why this result: Petitioner failed to prove violations regarding meeting recordings (as the Board provided recordings) and communication restrictions (as the Board may manage communication channels for onerous requests).

Key Issues & Findings

Failure to allow videotaping

Petitioner alleged the HOA violated statute by prohibiting members from recording meetings. The ALJ found that because the Board recorded the meetings and made them available, prohibiting members from recording did not violate the statute.

Orders: Respondent deemed prevailing party on this item.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Failure to provide compiled financial statements

The HOA failed to complete and provide the 2017 financial compilation within the statutory timeframe (180 days after fiscal year end). Documents were not sent to the accountant until one month prior to the hearing.

Orders: Respondent ordered to pay Petitioner $500.00 (filing fee refund) within 30 days.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Denial of reasonable access and communication

Petitioner alleged that requiring him to communicate solely through the HOA's attorney violated his rights. The ALJ found this was standard practice when requests become onerous and did not constitute a violation.

Orders: Respondent deemed prevailing party on this item.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Decision Documents

19F-H1919062-REL-RHG Decision – 761767.pdf

Uploaded 2026-01-27T21:16:51 (125.3 KB)

19F-H1919062-REL-RHG Decision – ../19F-H1919062-REL/733895.pdf

Uploaded 2026-01-27T21:16:51 (120.8 KB)

**Case Summary: McCoy v. Barclay Place Homeowners Association**
**Case No. 19F-H1919062-REL-RHG**

**Procedural Context**
This summary covers an administrative dispute before the Arizona Department of Real Estate involving a rehearing. It is critical to distinguish between the **Original Decision** (August 27, 2019) and the **Rehearing Decision** (January 2, 2020),. The rehearing was granted exclusively to reconsider "Complaint Item Three," while the findings on the first two complaints remained adjudicated under the original decision.

### I. Original Decision (August 2019)
In the initial proceeding, Petitioner Sean McCoy alleged three violations by the Respondent, Barclay Place HOA.

* **Complaint Item One (Videotaping):** Petitioner alleged the HOA violated A.R.S. § 33-1804(A) by prohibiting him from recording meetings.
* *Finding:* The Administrative Law Judge (ALJ) ruled for the **Respondent**. The Board recorded meetings itself and made them available to members; therefore, restricting members from recording did not violate the statute,.
* **Complaint Item Two (Financials):** Petitioner alleged the HOA failed to provide compiled financial statements for 2017.
* *Finding:* The ALJ ruled for the **Petitioner**. The HOA failed to complete the compilation within 180 days of the fiscal year-end, violating A.R.S. § 33-1810,. The HOA was ordered to pay the Petitioner $500.00.
* **Complaint Item Three (Communication Restrictions):** Petitioner argued that the HOA violated A.R.S. § 33-1805(A) by requiring him to communicate solely through the Board’s attorney rather than contacting the Board or management directly.
* *Finding:* The ALJ initially ruled for the **Respondent**, determining such restrictions are standard industry practice when a homeowner’s requests become onerous,.

### II. Rehearing Proceedings (December 2019)
The Department granted a rehearing specifically for **Complaint Item Three** regarding the denial of reasonable access and communication,.

**Key Facts and Arguments**
* **The Restriction:** In January 2019, the HOA's attorney issued a "cease and desist" letter to the Petitioner. It instructed him to direct all communications to the law firm via U.S. Mail and explicitly prohibited direct contact with the Board or management company.
* **The Incident:** On March 6, 2019, Petitioner emailed the management company directly to request contracts, citing A.R.S. § 33-1805(A). The management company refused to accept the email, citing the legal directive to communicate only through counsel.
* **Petitioner’s Argument:** Petitioner argued that a letter sent by his own attorney to the HOA's counsel rescinded or terminated the "cease and desist" letter, restoring his right to direct communication.

**Legal Analysis and Decision**
The ALJ ruled in favor of the **Respondent**, maintaining the original outcome for Item Three based on the following legal points:
1. **Privileged Information:** An earlier request by Petitioner (Jan 14, 2019) sought information regarding Board authorizations. The ALJ found this sought privileged attorney-client communications, which the attorney was not required to provide.
2. **Validity of Communication Restrictions:** Regarding the March 6, 2019 request, the ALJ found that the Petitioner failed to provide any legal authority to support his assertion that his attorney's objection unilaterally terminated the HOA's cease and desist letter.
3. **No Statutory Violation:** Because the management company was acting under valid legal instructions to route communication through counsel, their failure to respond to Petitioner’s direct email did not violate A.R.S. § 33-1805.

### Final Outcome
* **Complaint Item Two:** Petitioner prevailed (Original Decision).

Case Participants

Petitioner Side

  • Sean McCoy (petitioner)
    appeared on his own behalf at hearing
  • James A. Whitehill (attorney)
    Sent correspondence on behalf of Petitioner

Respondent Side

  • Nathan Tennyson (HOA attorney)
    Brown/Olcott, PLLC
    Represented Respondent at hearing
  • Frank Puma (witness)
    Arizona Community Management Services, LLC (AZCMS)
    Vice President of Client Operations
  • Jamie Murad (witness)
    Arizona Community Management Services, LLC (AZCMS)
    Community Manager
  • Dana Young Jungclaus (witness)
  • Jonathan Olcott (HOA attorney)
    Brown/Olcott
    Authored cease and desist letters

Neutral Parties

  • Tammy L. Eigenheer (ALJ)
    Office of Administrative Hearings
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate