Keith A. Shadden v. Las Brisas Community Association

Case Summary

Case ID 25F-H043-REL
Agency ADRE
Tribunal OAH
Decision Date 2025-07-07
Administrative Law Judge Velva Moses-Thompson
Outcome loss
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Keith A. Shadden Counsel
Respondent Las Brisas Community Association Counsel Emily Cooper, Esq.

Alleged Violations

Article 5.10 & Article 5.12 of CC&Rs (Las Brisas Community Association)

Outcome Summary

The Administrative Law Judge dismissed the petition, finding that the Petitioner failed to meet the burden of proof showing the HOA used incorrect CC&R sections for the violation concerning reflective material on garage door glass cutouts. The ALJ concluded that the plain meaning of "window" in CC&R Section 5.10 applies to any transparent opening and does not exclude garages.

Why this result: Petitioner failed to establish by a preponderance of the evidence that Respondent violated its CC&Rs by using incorrect sections for the violation regarding reflective tint on garage door glass cutouts.

Key Issues & Findings

Allegation that Respondent is using incorrect CC&R section (5.10) to create violation for garage door glass cutouts which fall under section 5.12.

Petitioner alleged the HOA misapplied CC&R Section 5.10 (Windows) to enforce a violation regarding reflective tint on garage door glass cutouts, asserting that Section 5.10 was not intended to cover garage doors as they are addressed under Section 5.12.

Orders: Petition dismissed.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 32-2199(B)
  • Title 33, Chapter 16
  • A.R.S. §§ 33-1801 to 33-1818
  • A.R.S. § 33-1803
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • Vazanno v. Superior Court, 74 Ariz. 369, 372, 249 P.2d 837 (1952)
  • MORRIS K. UDALL, ARIZONA LAW OF EVIDENCE § 5 (1960)
  • BLACK’S LAW DICTIONARY at page 1220 (8th ed. 1999)
  • Lookout Mountain Paradise Hills Homeowners’ Ass’n v. Viewpoint Assocs., 867 P.2d 70, 75 (Colo. App. 1993)
  • Powell, 211 Ariz. at 557 ¶ 16, 125 P.3d at 377

Analytics Highlights

Topics: HOA, CC&R, Window Restriction, Garage Door, Reflective Material, Planned Communities Act, Burden of Proof, Violation Notice
Additional Citations:

  • A.R.S. § 32-2199(B)
  • Title 33, Chapter 16
  • A.R.S. §§ 33-1801 to 33-1818
  • A.R.S. § 33-1803
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • Vazanno v. Superior Court, 74 Ariz. 369, 372, 249 P.2d 837 (1952)
  • MORRIS K. UDALL, ARIZONA LAW OF EVIDENCE § 5 (1960)
  • BLACK’S LAW DICTIONARY at page 1220 (8th ed. 1999)
  • Lookout Mountain Paradise Hills Homeowners’ Ass’n v. Viewpoint Assocs., 867 P.2d 70, 75 (Colo. App. 1993)
  • Powell, 211 Ariz. at 557 ¶ 16, 125 P.3d at 377

Audio Overview

Decision Documents

25F-H043-REL Decision – 10_TAB H – Denial of Architectural Design hearing request.pdf

Uploaded 2026-01-23T18:19:34 (284.5 KB)

25F-H043-REL Decision – 11_TAB I – Email concerning unable to attend hearing on Architectural Design with HOA Board.pdf

Uploaded 2026-01-23T18:19:39 (517.3 KB)

25F-H043-REL Decision – 1298924.pdf

Uploaded 2026-01-23T18:19:43 (219.9 KB)

25F-H043-REL Decision – 12_TAB J – HOA Board denial Letter of Architectural Design appeal.pdf

Uploaded 2026-01-23T18:19:47 (5.2 KB)

25F-H043-REL Decision – 1303564.pdf

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25F-H043-REL Decision – 1312135.pdf

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25F-H043-REL Decision – 1312136.pdf

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25F-H043-REL Decision – 1314210.pdf

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25F-H043-REL Decision – 1315443.pdf

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25F-H043-REL Decision – 1315444.pdf

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25F-H043-REL Decision – 1316546.pdf

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25F-H043-REL Decision – 1316554.pdf

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25F-H043-REL Decision – 1317444.pdf

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25F-H043-REL Decision – 1317445.pdf

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25F-H043-REL Decision – 1317647.pdf

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25F-H043-REL Decision – 1317648.pdf

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25F-H043-REL Decision – 1325514.pdf

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25F-H043-REL Decision – 1325661.pdf

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25F-H043-REL Decision – 1325928.pdf

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25F-H043-REL Decision – 13_TAB K – Email for HOA Board consideration before rendering Architectural Design Appeal Decision.pdf

Uploaded 2026-01-23T18:20:56 (1963.4 KB)

25F-H043-REL Decision – 14_TAB L – Email to Community Manager with Owner Building Option List for window blinds.pdf

Uploaded 2026-01-23T18:21:00 (162.2 KB)

25F-H043-REL Decision – 15_Table of Content.pdf

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25F-H043-REL Decision – 1_Homeowner Association HOA Dispute Process Petition.pdf

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25F-H043-REL Decision – 2_Statement of Facts and Argument.pdf

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25F-H043-REL Decision – 3_TAB A – Home Build option sheet.pdf

Uploaded 2026-01-23T18:21:19 (391.9 KB)

25F-H043-REL Decision – 4_TAB B – Violation notification from HOA.pdf

Uploaded 2026-01-23T18:21:24 (446.9 KB)

25F-H043-REL Decision – 5_TAB C – Hearing Request and communication with Community Manager.pdf

Uploaded 2026-01-23T18:21:29 (472.4 KB)

25F-H043-REL Decision – 6_TAB D – Las Brisas.3.Declaration of Covenants Conditions Restrictions.pdf

Uploaded 2026-01-23T18:21:33 (175.1 KB)

25F-H043-REL Decision – 7_TAB E – HOA Board Response Letter.pdf

Uploaded 2026-01-23T18:21:36 (5.3 KB)

25F-H043-REL Decision – 8_TAB F – Architectural Design Request.pdf

Uploaded 2026-01-23T18:21:40 (13.8 KB)

25F-H043-REL Decision – 9_TAB G – Architectural Design Request Response Letter.pdf

Uploaded 2026-01-23T18:21:45 (60.7 KB)

25F-H043-REL Decision – Answer – Las Brisas (1).pdf

Uploaded 2026-01-23T18:21:50 (226.4 KB)

25F-H043-REL Decision – Arizona Corporation Commission.pdf

Uploaded 2026-01-23T18:21:54 (149.1 KB)

25F-H043-REL Decision – Filing Fee Receipt.pdf

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25F-H043-REL Decision – Notice of Hearing.pdf

Uploaded 2026-01-23T18:22:02 (235.6 KB)

25F-H043-REL Decision – Notice of Petition.pdf

Uploaded 2026-01-23T18:22:06 (496.6 KB)





Briefing Doc – 25F-H043-REL


Briefing Document: Shadden v. Las Brisas Community Association, Case No. 25F-H043-REL

Executive Summary

This document provides a comprehensive analysis of the legal dispute between homeowner Keith A. Shadden (Petitioner) and the Las Brisas Community Association (Respondent) concerning a violation for reflective material on garage door windows. The case, adjudicated by the Arizona Office of Administrative Hearings, centered on whether the Association correctly applied its Covenants, Conditions, and Restrictions (CC&Rs).

On July 7, 2025, Administrative Law Judge Velva Moses-Thompson issued a decision dismissing Mr. Shadden’s petition. The judge ruled that the Petitioner failed to meet his burden of proof to establish that the Association had violated its governing documents.

The core of the dispute was Mr. Shadden’s allegation that the Association improperly used CC&R Section 5.10 (“Windows”) to cite him for reflective tint on his garage door’s glass cutouts. He argued that the garage door should be governed by Section 5.12 (“Garages and Driveways”). His primary evidence was that the original builder, Taylor Morrison, did not install window treatments on the garage door (a requirement of 5.10), implying the builder did not consider the cutouts to be “windows.”

The Association maintained that the plain language of the CC&Rs prohibits reflective materials on windows, that the glass cutouts are functionally windows, and that this rule is consistently enforced throughout the community. The Judge ultimately agreed with the Association’s interpretation, defining a “window” in its plain meaning as “any transparent opening through which light passes” and noting that Section 5.10 does not explicitly exclude garages.

Case Overview

Case Name

In the Matter of: Keith A. Shadden v. Las Brisas Community Association

Case Number

25F-H043-REL

Arizona Office of Administrative Hearings

Presiding Judge

Velva Moses-Thompson, Administrative Law Judge

Hearing Date

June 16, 2025

Decision Date

July 7, 2025

Petitioner

Keith A. Shadden (representing himself)

Respondent

Las Brisas Community Association, represented by Emily Cooper, Esq.

Core Dispute and Allegations

The central issue of the hearing, as defined in a June 5, 2025 order, was the Petitioner’s allegation that the Respondent was “using incorrect CC&R section (5.10) to create violation for garage door glass cutouts which fall under section 5.12”.

The dispute originated from a violation notice issued to Mr. Shadden on August 19, 2024, for having reflective material on his garage door windows. Subsequent notices with escalating fines were issued on February 13, 2025 (25fine),March21,2025(50 fine), and April 23, 2025 ($100 fine).

Relevant Governing Documents

The case revolved around the interpretation of two specific sections of the Las Brisas Community Association CC&Rs.

Section

Full Text

Article 5.10

Windows

“Within ninety (90) days of occupancy of a Residential Unit each Owner shall install permanent suitable window treatments that are Visible from Neighboring Property. No reflective materials, including, but without limitation, aluminum foil, reflective screens or glass, mirrors or similar type items, shall be installed or placed upon the outside or inside of any windows.”

Article 5.12

Garages and Driveways

“The interior of all garages situated on any lot shall be maintained in a neat and clean condition. Garages shall be used only for the parking of Vehicles and the storage of normal household supplies and materials and shall not be used for or converted to living quarters or recreational activities after the initial construction thereof without the prior written approval of the Architectural Committee. Garage doors shall be left open only as needed for ingress and egress.”

Arguments and Evidence Presented at Hearing

The evidentiary hearing was conducted virtually via Google Meet on June 16, 2025. Both parties presented arguments, testimony, and exhibits.

Petitioner’s Case (Keith A. Shadden)

Mr. Shadden argued that the Association’s application of Section 5.10 to his garage door was incorrect and unreasonable.

Argument from Declarant’s Intent: Mr. Shadden testified that as the original homeowner, he paid the declarant, Taylor Morrison, nearly $1,600 for window treatments on all windows in the home. Because Taylor Morrison did not install any treatments on the garage door’s glass cutouts, he contended this showed the declarant’s intent that these cutouts were not to be considered “windows” under Section 5.10.

Unreasonable Application: He argued that applying the entirety of Section 5.10, including the requirement for window treatments like blinds, to a garage door is an “unrealistic expectation for a homeowner.”

Conflicting Communication: Mr. Shadden presented an email (Exhibit M) from the assistant community manager, K. White, which stated, “you do not have to install window treatment you can leave the windows without the treatments or you may install window treatments.” He argued this showed the Association itself did not apply the full scope of Section 5.10 to the garage.

Testimony on “Window” Definition: Under cross-examination, Mr. Shadden offered several definitions of a window, including “something you look through.” He eventually conceded that the glass cutouts meet a common-sense understanding of a window but maintained his position based on the specific context of the CC&Rs.

Respondent’s Case (Las Brisas Community Association)

The Association, represented by Emily Cooper, Esq., with testimony from Community Manager Jamie Cryblskey, argued its actions were proper and consistent.

Plain Language Interpretation: The Association asserted that the governing documents, including the CC&Rs and Design Guidelines, have “clear and plain language” that expressly prohibits reflective materials on windows.

Consistent Enforcement: Ms. Cryblskey testified that the rule against reflective tint is enforced consistently across all 1,321 lots in the community. She noted that at the time of the hearing, one or two other homeowners had active violations for the same issue and were being treated in the same manner.

Definition of “Window”: The Association argued that a “garage window is a window.” Ms. Cryblskey testified that she personally considers the glass inserts in a garage door to be windows.

Adherence to Due Process: The Association outlined the procedural history, noting Mr. Shadden was provided a hearing before the Board of Directors on October 15, 2024. After his dispute was denied, he was required to submit an architectural application, which was also denied. His subsequent appeal of that denial was heard and denied by the board on December 17, 2024.

Compliance Status: During opening statements, Ms. Cooper noted that Mr. Shadden had since installed a charcoal tint, which is permissible, rendering the petition moot. During testimony, Mr. Shadden stated he had applied black masking tape. Ms. Cryblskey confirmed that as of her last inspection on June 12, 2025, the reflective material was removed and the lot was in compliance.

Final Decision and Legal Conclusions

The Administrative Law Judge issued a final decision on July 7, 2025, dismissing Mr. Shadden’s petition.

Burden of Proof: The decision established that the Petitioner, Mr. Shadden, bore the burden to prove by a preponderance of the evidence that the Respondent had violated its CC&Rs.

Legal Interpretation: The judge’s central conclusion addressed the definition of “window.”

Final Ruling: The judge found that Mr. Shadden failed to meet his evidentiary burden.

Order: The recommended order stated, “IT IS ORDERED that Keith A. Shadden’s petition against Respondent Las Brisas Community Association is dismissed.” The decision is binding unless a party files for a rehearing within 30 days of the order.






Study Guide – 25F-H043-REL


{ “case”: { “docket_no”: “25F-H043-REL”, “case_title”: “Keith A. Shadden v. Las Brisas Community Association”, “decision_date”: “2025-07-07”, “alj_name”: “Velva Moses-Thompson”, “tribunal”: “OAH”, “agency”: “ADRE” }, “questions”: [ { “question”: “If I file a petition against my HOA, who is responsible for proving the violation occurred?”, “short_answer”: “The homeowner (Petitioner) bears the burden of proof.”, “detailed_answer”: “The homeowner filing the dispute must prove that the HOA violated the governing documents. It is not automatically the HOA’s job to prove they were right; the petitioner must first establish the violation.”, “alj_quote”: “Petitioner bears the burden of proof to establish that Respondent violated its CC&Rs by a preponderance of the evidence.”, “legal_basis”: “A.R.S. § 41-1092.07(G)(2); A.A.C. R2-19-119(A) and (B)(1)”, “topic_tags”: [ “burden of proof”, “legal standards”, “procedure” ] }, { “question”: “How much evidence do I need to win a hearing against my HOA?”, “short_answer”: “You need a ‘preponderance of the evidence,’ meaning your claim is more likely true than not.”, “detailed_answer”: “The standard is not ‘beyond a reasonable doubt’ (like in criminal cases). It is a ‘preponderance of the evidence,’ which means the evidence must show that the homeowner’s argument is more probably true than the HOA’s.”, “alj_quote”: ““A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.””, “legal_basis”: “Morris K. Udall, Arizona Law of Evidence § 5”, “topic_tags”: [ “evidence”, “legal standards”, “definitions” ] }, { “question”: “Can the HOA apply ‘Window’ restrictions (like tint bans) to glass cutouts in my garage door?”, “short_answer”: “Yes, if the cutouts function as windows (allow visibility) and the homeowner fails to prove the specific garage section overrides the window section.”, “detailed_answer”: “In this case, the ALJ dismissed the homeowner’s claim that the HOA used the ‘incorrect’ CC&R section by applying window rules to garage door glass. The ALJ noted it was undisputed that one could see through the cutouts.”, “alj_quote”: “It was undisputed that there are glass door cut outs on Petitioner’s garage door. Petitioner admitted during hearing that a person can see through the glass door cut outs… Petitioner has failed to meet its burden to establish that Respondent used incorrect sections of the CC&Rs when it issued its VIOLATION NOTICE.”, “legal_basis”: “CC&Rs Section 5.10 vs 5.12”, “topic_tags”: [ “architectural control”, “garage doors”, “windows”, “interpretation” ] }, { “question”: “Does the HOA have to prove anything during the hearing?”, “short_answer”: “Yes, if the HOA asserts any ‘affirmative defenses,’ they must prove them.”, “detailed_answer”: “While the homeowner has the initial burden to prove the violation, if the HOA claims a specific legal defense justifies their actions, they carry the burden of proof for that specific defense.”, “alj_quote”: “Respondent bears the burden to establish affirmative defenses by the same evidentiary standard.”, “legal_basis”: “A.A.C. R2-19-119(B)(2)”, “topic_tags”: [ “affirmative defense”, “burden of proof”, “procedure” ] }, { “question”: “Can I argue that a restriction doesn’t apply because the builder didn’t install the item (like blinds) originally?”, “short_answer”: “That argument may fail if the text of the CC&Rs explicitly restricts the item in question.”, “detailed_answer”: “The homeowner argued that because the builder didn’t put blinds on the garage door, the ‘Window’ section (requiring treatments and banning reflective tint) shouldn’t apply. The ALJ rejected this argument and dismissed the petition.”, “alj_quote”: “Petitioner contended that because Taylor Morrison did not place window treatment on the garage door cut outs, Taylor Morrison did intend for Section 5.10 of the CC&Rs to apply to garage doors… Petitioner has failed to meet its burden to establish that Respondent used incorrect sections of the CC&Rs”, “legal_basis”: “Preponderance of Evidence”, “topic_tags”: [ “builder intent”, “interpretation”, “architectural restrictions” ] }, { “question”: “What agency handles hearings regarding HOA disputes in Arizona?”, “short_answer”: “The Arizona Department of Real Estate (ADRE) receives petitions, which are heard by the Office of Administrative Hearings (OAH).”, “detailed_answer”: “State law authorizes the Department of Real Estate to receive petitions from association members regarding violations of planned community documents.”, “alj_quote”: “The Arizona Department of Real Estate (hereinafter “the Department”) is authorized by statute to receive and to decide Petitions for Hearings from members of homeowners’ associations… concerning violations of planned community documents”, “legal_basis”: “A.R.S. § 32-2199(B)”, “topic_tags”: [ “jurisdiction”, “ADRE”, “OAH” ] } ] }






Blog Post – 25F-H043-REL


{ “case”: { “docket_no”: “25F-H043-REL”, “case_title”: “Keith A. Shadden v. Las Brisas Community Association”, “decision_date”: “2025-07-07”, “alj_name”: “Velva Moses-Thompson”, “tribunal”: “OAH”, “agency”: “ADRE” }, “questions”: [ { “question”: “If I file a petition against my HOA, who is responsible for proving the violation occurred?”, “short_answer”: “The homeowner (Petitioner) bears the burden of proof.”, “detailed_answer”: “The homeowner filing the dispute must prove that the HOA violated the governing documents. It is not automatically the HOA’s job to prove they were right; the petitioner must first establish the violation.”, “alj_quote”: “Petitioner bears the burden of proof to establish that Respondent violated its CC&Rs by a preponderance of the evidence.”, “legal_basis”: “A.R.S. § 41-1092.07(G)(2); A.A.C. R2-19-119(A) and (B)(1)”, “topic_tags”: [ “burden of proof”, “legal standards”, “procedure” ] }, { “question”: “How much evidence do I need to win a hearing against my HOA?”, “short_answer”: “You need a ‘preponderance of the evidence,’ meaning your claim is more likely true than not.”, “detailed_answer”: “The standard is not ‘beyond a reasonable doubt’ (like in criminal cases). It is a ‘preponderance of the evidence,’ which means the evidence must show that the homeowner’s argument is more probably true than the HOA’s.”, “alj_quote”: ““A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.””, “legal_basis”: “Morris K. Udall, Arizona Law of Evidence § 5”, “topic_tags”: [ “evidence”, “legal standards”, “definitions” ] }, { “question”: “Can the HOA apply ‘Window’ restrictions (like tint bans) to glass cutouts in my garage door?”, “short_answer”: “Yes, if the cutouts function as windows (allow visibility) and the homeowner fails to prove the specific garage section overrides the window section.”, “detailed_answer”: “In this case, the ALJ dismissed the homeowner’s claim that the HOA used the ‘incorrect’ CC&R section by applying window rules to garage door glass. The ALJ noted it was undisputed that one could see through the cutouts.”, “alj_quote”: “It was undisputed that there are glass door cut outs on Petitioner’s garage door. Petitioner admitted during hearing that a person can see through the glass door cut outs… Petitioner has failed to meet its burden to establish that Respondent used incorrect sections of the CC&Rs when it issued its VIOLATION NOTICE.”, “legal_basis”: “CC&Rs Section 5.10 vs 5.12”, “topic_tags”: [ “architectural control”, “garage doors”, “windows”, “interpretation” ] }, { “question”: “Does the HOA have to prove anything during the hearing?”, “short_answer”: “Yes, if the HOA asserts any ‘affirmative defenses,’ they must prove them.”, “detailed_answer”: “While the homeowner has the initial burden to prove the violation, if the HOA claims a specific legal defense justifies their actions, they carry the burden of proof for that specific defense.”, “alj_quote”: “Respondent bears the burden to establish affirmative defenses by the same evidentiary standard.”, “legal_basis”: “A.A.C. R2-19-119(B)(2)”, “topic_tags”: [ “affirmative defense”, “burden of proof”, “procedure” ] }, { “question”: “Can I argue that a restriction doesn’t apply because the builder didn’t install the item (like blinds) originally?”, “short_answer”: “That argument may fail if the text of the CC&Rs explicitly restricts the item in question.”, “detailed_answer”: “The homeowner argued that because the builder didn’t put blinds on the garage door, the ‘Window’ section (requiring treatments and banning reflective tint) shouldn’t apply. The ALJ rejected this argument and dismissed the petition.”, “alj_quote”: “Petitioner contended that because Taylor Morrison did not place window treatment on the garage door cut outs, Taylor Morrison did intend for Section 5.10 of the CC&Rs to apply to garage doors… Petitioner has failed to meet its burden to establish that Respondent used incorrect sections of the CC&Rs”, “legal_basis”: “Preponderance of Evidence”, “topic_tags”: [ “builder intent”, “interpretation”, “architectural restrictions” ] }, { “question”: “What agency handles hearings regarding HOA disputes in Arizona?”, “short_answer”: “The Arizona Department of Real Estate (ADRE) receives petitions, which are heard by the Office of Administrative Hearings (OAH).”, “detailed_answer”: “State law authorizes the Department of Real Estate to receive petitions from association members regarding violations of planned community documents.”, “alj_quote”: “The Arizona Department of Real Estate (hereinafter “the Department”) is authorized by statute to receive and to decide Petitions for Hearings from members of homeowners’ associations… concerning violations of planned community documents”, “legal_basis”: “A.R.S. § 32-2199(B)”, “topic_tags”: [ “jurisdiction”, “ADRE”, “OAH” ] } ] }


Case Participants

Petitioner Side

  • Keith A. Shadden (petitioner)
    Homeowner of Lot #1-175; appeared pro se
  • Donna M. Shadden (petitioner)
    Co-owner of the property

Respondent Side

  • Emily E. Cooper (HOA attorney)
    CHDB Law LLP
    Appeared at hearing
  • Kyle Banfield (HOA attorney)
    CHDB Law LLP
    Attended hearing
  • Suzanne Hilborn (legal assistant)
    CHDB Law LLP
    Signed proofs of service
  • Jaime Cryblskey (property manager)
    City Property Management Company
    Community Manager; testified at hearing
  • Makayla White (property manager)
    City Property Management Company
    Community Assistant
  • Erica Golditch (property manager)
    City Property Management Company
    Observer at hearing
  • Lauren Nabulsi (board member)
    Las Brisas Community Association
    President
  • Dakota Ball (board member)
    Las Brisas Community Association
    Treasurer; asked question during October hearing
  • Terrance Thomas (board member)
    Las Brisas Community Association
    Vice-President
  • Frank Grigsby (board member)
    Las Brisas Community Association
    Secretary
  • Timothy J. Hansell (board member)
    Las Brisas Community Association
    Director

Neutral Parties

  • Velva Moses-Thompson (ALJ)
    Office of Administrative Hearings
    Presiding Administrative Law Judge
  • Susan Nicolson (commissioner)
    Arizona Department of Real Estate
  • Gabe Osborn (agency staff)
    Arizona Department of Real Estate
    Filed Notice of Hearing
  • Vivian Nunez (agency staff)
    Arizona Department of Real Estate
    HOA Dispute Process
  • Chandni Bhakta (mediator)
    Arizona Department of Real Estate
    ADRE Ombudsman

Other Participants

  • Barry Merklin (witness)
    Taylor Morrison
    Sales Associate listed on purchase agreement
  • Karla Paulsen (unknown)
    Taylor Morrison
    Authorized Officer listed on purchase agreement
  • G. Thomas Hennessy (board member)
    Taylor Morrison/Arizona, Inc.
    Declarant Vice President (2010)
  • Lynne M. Dugan (board member)
    Taylor Morrison/Arizona, Inc.
    Director (2010)
  • Leah Grogan (board member)
    Las Brisas Community Association
    Secretary/Treasurer (2010)
  • Amanda Shaw (unknown)
    Las Brisas Community Association
    Resigned Statutory Agent

Steven Kramer vs. Camelback House, Inc.

Case Summary

Case ID 21F-H2121063-REL
Agency ADRE
Tribunal OAH
Decision Date 2021-09-27
Administrative Law Judge Adam D. Stone
Outcome full
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Steven Kramer Counsel
Respondent Camelback House, Inc. Counsel Emily Cooper, Esq.

Alleged Violations

ARIZ. REV. STAT. § 33-1242(C)

Outcome Summary

The Administrative Law Judge found that the Respondent, Camelback House, Inc., violated ARIZ. REV. STAT. § 33-1242(C) by failing to properly and timely respond to the Petitioner's response to a Notice of Violation. Petitioner Steven Kramer was deemed the prevailing party and was awarded the reimbursement of his $500.00 filing fee.

Key Issues & Findings

Failure to properly respond to Petitioner's response to a Notice of Violation

The Respondent violated the statute by failing to provide a timely written response to the unit owner (Petitioner) within ten business days of receiving the unit owner's response to a Notice of Violation. The Tribunal also concluded that the original Notice of Violation failed to sufficiently identify the first and last name of the person who observed the violation, as required by the statute.

Orders: Respondent must reimburse the Petitioner the filing fees of $500.00 within 30 days.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • ARIZ. REV. STAT. § 33-1242(C)
  • Tierra Ranchos Homeowners Ass'n v. Kitchukov, 216 Ariz. 195, 165 P.3d 173 (App. 2007)

Analytics Highlights

Topics: HOA violation response time, notice of violation requirements, filing fee refund
Additional Citations:

  • ARIZ. REV. STAT. § 33-1242(C)
  • Tierra Ranchos Homeowners Ass'n v. Kitchukov

Video Overview

Audio Overview

Decision Documents

21F-H2121063-REL Decision – 913417.pdf

Uploaded 2026-01-23T17:39:01 (113.9 KB)

Questions

Question

How long does my HOA have to respond after I send a written response to a violation notice?

Short Answer

The HOA must respond within 10 business days of receiving your certified mail response.

Detailed Answer

Under Arizona law, if a unit owner responds to a violation notice via certified mail, the association is statutorily required to provide a written explanation within ten business days.

Alj Quote

Within ten business days after receipt of the certified mail containing the response from the unit owner, the association shall respond to the unit owner with a written explanation regarding the notice

Legal Basis

ARIZ. REV. STAT. § 33-1242(C)

Topic Tags

  • timelines
  • violation notices
  • communication

Question

If the HOA's original violation notice was perfect, do they still have to reply to my response?

Short Answer

Yes. Even if the original notice contained all required details, the HOA must still send a response letter.

Detailed Answer

The ALJ determined that the statutory phrase 'unless previously provided' only excuses the HOA from repeating specific detailed information (like the date and observer's name) if it was already in the first notice. It does not excuse the HOA from the obligation to send a response letter entirely.

Alj Quote

First, the Tribunal believes that the “unless previously provided in the notice of violation” clause, only excuses the detailed written information, not the letter itself. Thus, the Tribunal believes that the statute requires a written response within 10 days of receiving the homeowner’s response to the notice of violation.

Legal Basis

ARIZ. REV. STAT. § 33-1242(C)

Topic Tags

  • legal interpretation
  • HOA obligations
  • violation notices

Question

Does the HOA have to tell me the specific name of the person who reported my violation?

Short Answer

Yes. The notice must include the first and last name of the person who observed the violation.

Detailed Answer

The statute explicitly requires the HOA to provide the first and last name of the observer. A general statement that an item was noted during an inspection is insufficient if it does not identify the specific observer.

Alj Quote

3. The first and last name of the person or persons who observed the violation.

Legal Basis

ARIZ. REV. STAT. § 33-1242(C)(3)

Topic Tags

  • due process
  • violation notices
  • observer identity

Question

Is an automated signature on a violation letter enough to identify who saw the violation?

Short Answer

Not necessarily. If the letter doesn't explicitly state that the signer was the one who observed the violation, an auto-signature is insufficient.

Detailed Answer

In this case, the ALJ found that an auto-populated signature at the bottom of a form letter was not sufficient to satisfy the requirement of identifying the observer, particularly when the text only referred vaguely to a 'recent inspection' without stating who performed it.

Alj Quote

The only time a first and last name is used is in the signature block, which Ms. Smith testified was auto-populated. … This does not state who observed the violation. … The Administrative Law Judge does not find this sufficient notice under the statute.

Legal Basis

ARIZ. REV. STAT. § 33-1242(C)(3)

Topic Tags

  • evidence
  • violation notices
  • signatures

Question

What happens if I win my hearing against the HOA?

Short Answer

You may be deemed the prevailing party and awarded reimbursement for your filing fees.

Detailed Answer

If the homeowner proves the HOA violated the statute, the ALJ can order the HOA to reimburse the homeowner's filing fees (in this case, $500) within a set timeframe.

Alj Quote

IT IS ORDERED that Petitioner is deemed the prevailing party and is entitled to his filing fees of $500.00, and Respondent must reimburse the same within 30 days.

Legal Basis

Order

Topic Tags

  • remedies
  • filing fees
  • prevailing party

Question

What is the burden of proof for a homeowner in an administrative hearing?

Short Answer

Preponderance of the evidence.

Detailed Answer

The homeowner must prove their case by showing that their contention is more probably true than not. This is based on the weight of the evidence, not just the number of witnesses.

Alj Quote

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated ARIZ. REV. STAT. § 33-1242(C). … “A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.”

Legal Basis

ARIZ. ADMIN. CODE R2-19-119

Topic Tags

  • legal standards
  • burden of proof
  • evidence

Case

Docket No
21F-H2121063-REL
Case Title
Steven Kramer vs. Camelback House, Inc.
Decision Date
2021-09-27
Alj Name
Adam D. Stone
Tribunal
OAH
Agency
ADRE

Questions

Question

How long does my HOA have to respond after I send a written response to a violation notice?

Short Answer

The HOA must respond within 10 business days of receiving your certified mail response.

Detailed Answer

Under Arizona law, if a unit owner responds to a violation notice via certified mail, the association is statutorily required to provide a written explanation within ten business days.

Alj Quote

Within ten business days after receipt of the certified mail containing the response from the unit owner, the association shall respond to the unit owner with a written explanation regarding the notice

Legal Basis

ARIZ. REV. STAT. § 33-1242(C)

Topic Tags

  • timelines
  • violation notices
  • communication

Question

If the HOA's original violation notice was perfect, do they still have to reply to my response?

Short Answer

Yes. Even if the original notice contained all required details, the HOA must still send a response letter.

Detailed Answer

The ALJ determined that the statutory phrase 'unless previously provided' only excuses the HOA from repeating specific detailed information (like the date and observer's name) if it was already in the first notice. It does not excuse the HOA from the obligation to send a response letter entirely.

Alj Quote

First, the Tribunal believes that the “unless previously provided in the notice of violation” clause, only excuses the detailed written information, not the letter itself. Thus, the Tribunal believes that the statute requires a written response within 10 days of receiving the homeowner’s response to the notice of violation.

Legal Basis

ARIZ. REV. STAT. § 33-1242(C)

Topic Tags

  • legal interpretation
  • HOA obligations
  • violation notices

Question

Does the HOA have to tell me the specific name of the person who reported my violation?

Short Answer

Yes. The notice must include the first and last name of the person who observed the violation.

Detailed Answer

The statute explicitly requires the HOA to provide the first and last name of the observer. A general statement that an item was noted during an inspection is insufficient if it does not identify the specific observer.

Alj Quote

3. The first and last name of the person or persons who observed the violation.

Legal Basis

ARIZ. REV. STAT. § 33-1242(C)(3)

Topic Tags

  • due process
  • violation notices
  • observer identity

Question

Is an automated signature on a violation letter enough to identify who saw the violation?

Short Answer

Not necessarily. If the letter doesn't explicitly state that the signer was the one who observed the violation, an auto-signature is insufficient.

Detailed Answer

In this case, the ALJ found that an auto-populated signature at the bottom of a form letter was not sufficient to satisfy the requirement of identifying the observer, particularly when the text only referred vaguely to a 'recent inspection' without stating who performed it.

Alj Quote

The only time a first and last name is used is in the signature block, which Ms. Smith testified was auto-populated. … This does not state who observed the violation. … The Administrative Law Judge does not find this sufficient notice under the statute.

Legal Basis

ARIZ. REV. STAT. § 33-1242(C)(3)

Topic Tags

  • evidence
  • violation notices
  • signatures

Question

What happens if I win my hearing against the HOA?

Short Answer

You may be deemed the prevailing party and awarded reimbursement for your filing fees.

Detailed Answer

If the homeowner proves the HOA violated the statute, the ALJ can order the HOA to reimburse the homeowner's filing fees (in this case, $500) within a set timeframe.

Alj Quote

IT IS ORDERED that Petitioner is deemed the prevailing party and is entitled to his filing fees of $500.00, and Respondent must reimburse the same within 30 days.

Legal Basis

Order

Topic Tags

  • remedies
  • filing fees
  • prevailing party

Question

What is the burden of proof for a homeowner in an administrative hearing?

Short Answer

Preponderance of the evidence.

Detailed Answer

The homeowner must prove their case by showing that their contention is more probably true than not. This is based on the weight of the evidence, not just the number of witnesses.

Alj Quote

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated ARIZ. REV. STAT. § 33-1242(C). … “A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.”

Legal Basis

ARIZ. ADMIN. CODE R2-19-119

Topic Tags

  • legal standards
  • burden of proof
  • evidence

Case

Docket No
21F-H2121063-REL
Case Title
Steven Kramer vs. Camelback House, Inc.
Decision Date
2021-09-27
Alj Name
Adam D. Stone
Tribunal
OAH
Agency
ADRE

Case Participants

Petitioner Side

  • Steven Kramer (petitioner)
    Appeared and testified on his own behalf.

Respondent Side

  • Emily Cooper (attorney)
    Camelback House, Inc.
  • Laura Smith (witness, community manager)
    Camelback House, Inc.
    Current Community Manager for the Association since February 2021.
  • Rick Williams (community manager)
    Association
    Community Manager for the Association who sent the Notice of Violation in July 2020; signature on the notice was automated.

Neutral Parties

  • Adam D. Stone (ALJ)
    Office of Administrative Hearings
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
  • AHansen (ADRE staff)
    Arizona Department of Real Estate
    Recipient of the transmitted order.
  • djones (ADRE staff)
    Arizona Department of Real Estate
    Recipient of the transmitted order.
  • DGardner (ADRE staff)
    Arizona Department of Real Estate
    Recipient of the transmitted order.