Aaron J Gragg v. Anthem Parkside at Merrill Ranch Community

Case Summary

Case ID 21F-H2121042-REL
Agency ADRE
Tribunal OAH
Decision Date 2021-11-01
Administrative Law Judge Sondra J. Vanella
Outcome none
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Aaron J. Gragg Counsel
Respondent Anthem Parkside at Merrill Ranch Community Association, Inc. Counsel Curtis Ekmark, Esq.

Alleged Violations

CC&R Article 12.4(a)
A.R.S. § 33-1803
A.R.S. § 33-1805
CC&R 2.4(a)

Outcome Summary

The Petitioner's Petition, alleging four separate violations of Arizona statutes and CC&Rs (regarding ADR procedures, fraudulent violation assessment, failure to produce documents, and selective enforcement), was denied as the Petitioner failed to prove any of the alleged violations by a preponderance of the evidence.

Why this result: Petitioner failed to meet the burden of proving by a preponderance of the evidence that the Respondent violated A.R.S. § 33-1803, A.R.S. § 33-1805, or CC&R sections 2.4(a) and 12.4(a).

Key Issues & Findings

Refusal to participate in Alternate Dispute Resolution (ADR)

Petitioner alleged Respondent failed to comply with CC&R Article 12.4(a) regarding ADR. The ALJ found that CC&R Article 12.4(a) excluded proceedings initiated by the Association to enforce architectural, design, and landscape controls from mandatory arbitration.

Orders: Petitioner’s Petition is denied

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • CC&Rs Section 12.4(a)

Fraudulent assessment of violations

Petitioner alleged Respondent assessed violations without observation. Evidence showed Petitioner’s landscape violations were observed during routine inspections by the Community Standards Administrator.

Orders: Petitioner’s Petition is denied

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 33-1803

Failure to produce documents

Petitioner requested documents establishing design review requirements and enforcement authority. The ALJ found Petitioner’s requests were actually legal questions posed to Respondent regarding the CC&Rs, not requests for specific documents or records.

Orders: Petitioner’s Petition is denied

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 33-1805

Selective Enforcement / Similar Treatment

Petitioner alleged selective enforcement because he was required to provide a photograph to prove compliance. The ALJ found Respondent has required photographic verification from other similarly situated non-compliant homeowners since 2010.

Orders: Petitioner’s Petition is denied

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • CC&R Section 2.4(a)

Analytics Highlights

Topics: HOA enforcement, Landscaping violation, Alternative Dispute Resolution, Selective Enforcement, Document Request
Additional Citations:

  • A.R.S. § 33-1803
  • A.R.S. § 33-1805
  • A.R.S. § 32-2199 et seq.
  • A.A.C. R2-19-119
  • CC&Rs Section 12.4(a)
  • CC&R Section 2.4(a)

Video Overview

Audio Overview

Decision Documents

21F-H2121042-REL Decision – 921903.pdf

Uploaded 2026-01-23T17:37:23 (123.1 KB)

Questions

Question

Can I use a records request to force the HOA to explain their legal authority or justification for fines?

Short Answer

No. A records request must be for existing documents, not a method to pose legal questions to the HOA.

Detailed Answer

The ALJ ruled that requests asking for 'evidence… supporting justification' or the 'location of explicit CC&Rs' are actually interrogatories (questions) rather than requests for existing records. The HOA is not required to create new documents to answer legal questions under the guise of a records request.

Alj Quote

Petitioner’s request was not for documents or records, but rather for answers to legal questions.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • records request
  • legal authority
  • HOA obligations

Question

Can the HOA require me to submit photos proving I fixed a violation?

Short Answer

Yes, particularly if there is a history of non-compliance.

Detailed Answer

The decision found it reasonable for an HOA to require a homeowner to submit photographic evidence to close a violation file, especially when the homeowner had failed to comply for an extended period. This requirement does not necessarily constitute unequal treatment.

Alj Quote

Respondent has requested of homeowners that have not been in compliance with the Landscape Design Guidelines, to submit photographic evidence when in compliance, in order prove such compliance.

Legal Basis

CC&R Section 2.4(a)

Topic Tags

  • violations
  • compliance
  • evidence

Question

Is it discrimination if the HOA asks me for proof of compliance but doesn't ask my neighbors?

Short Answer

Not if you are in a different situation (e.g., non-compliant) than your neighbors.

Detailed Answer

The ALJ determined that homeowners who are not in compliance are not 'similarly situated' to those who completed their obligations on time. Therefore, the HOA can impose different requirements (like submitting photos) on non-compliant owners without violating equal treatment clauses.

Alj Quote

This request is no different than those requests made by Respondent in the past of similarly situated homeowners, i.e., those not in compliance.

Legal Basis

CC&R Section 2.4(a)

Topic Tags

  • discrimination
  • selective enforcement
  • equal treatment

Question

Who has the burden of proof in a hearing against the HOA?

Short Answer

The homeowner (Petitioner) must prove the HOA violated the law or CC&Rs.

Detailed Answer

The homeowner bears the burden of proving their allegations by a 'preponderance of the evidence,' which means showing that the fact sought to be proved is more probable than not.

Alj Quote

Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated A.R.S. § 33-1803, A.R.S. § 33-1805, and CC&Rs sections 2.4(a) and 12.4(a).

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • hearing process
  • burden of proof
  • legal standards

Question

Does the HOA have to prove they physically saw a violation?

Short Answer

Yes, but testimony regarding routine inspections is sufficient proof.

Detailed Answer

The homeowner alleged the HOA assessed violations that were not observed. However, the ALJ accepted credible testimony from the Community Standards Administrator that the violations were observed during routine inspections as sufficient proof.

Alj Quote

The credible evidence of record established that Petitioner’s landscape violations were observed during routine inspections by the Community Standards Administrator.

Legal Basis

A.R.S. § 33-1803

Topic Tags

  • violations
  • inspections
  • evidence

Question

Can I sue the HOA for refusing Alternative Dispute Resolution (ADR) if I didn't try to arbitrate?

Short Answer

No. If you skip the arbitration process required by the CC&Rs, you cannot claim the HOA refused ADR.

Detailed Answer

The homeowner claimed the HOA refused ADR procedures. However, the ALJ found that because the homeowner filed a petition with the Department instead of submitting the dispute to binding arbitration as required by the CC&Rs, the claim was invalid.

Alj Quote

Petitioner did not submit the dispute to final and binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, choosing instead to file a Petition with the Department.

Legal Basis

CC&R Section 12.4(a)

Topic Tags

  • ADR
  • arbitration
  • dispute resolution

Case

Docket No
21F-H2121042-REL
Case Title
Aaron J. Gragg v. Anthem Parkside at Merrill Ranch Community Association, Inc.
Decision Date
2021-11-01
Alj Name
Sondra J. Vanella
Tribunal
OAH
Agency
ADRE

Questions

Question

Can I use a records request to force the HOA to explain their legal authority or justification for fines?

Short Answer

No. A records request must be for existing documents, not a method to pose legal questions to the HOA.

Detailed Answer

The ALJ ruled that requests asking for 'evidence… supporting justification' or the 'location of explicit CC&Rs' are actually interrogatories (questions) rather than requests for existing records. The HOA is not required to create new documents to answer legal questions under the guise of a records request.

Alj Quote

Petitioner’s request was not for documents or records, but rather for answers to legal questions.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • records request
  • legal authority
  • HOA obligations

Question

Can the HOA require me to submit photos proving I fixed a violation?

Short Answer

Yes, particularly if there is a history of non-compliance.

Detailed Answer

The decision found it reasonable for an HOA to require a homeowner to submit photographic evidence to close a violation file, especially when the homeowner had failed to comply for an extended period. This requirement does not necessarily constitute unequal treatment.

Alj Quote

Respondent has requested of homeowners that have not been in compliance with the Landscape Design Guidelines, to submit photographic evidence when in compliance, in order prove such compliance.

Legal Basis

CC&R Section 2.4(a)

Topic Tags

  • violations
  • compliance
  • evidence

Question

Is it discrimination if the HOA asks me for proof of compliance but doesn't ask my neighbors?

Short Answer

Not if you are in a different situation (e.g., non-compliant) than your neighbors.

Detailed Answer

The ALJ determined that homeowners who are not in compliance are not 'similarly situated' to those who completed their obligations on time. Therefore, the HOA can impose different requirements (like submitting photos) on non-compliant owners without violating equal treatment clauses.

Alj Quote

This request is no different than those requests made by Respondent in the past of similarly situated homeowners, i.e., those not in compliance.

Legal Basis

CC&R Section 2.4(a)

Topic Tags

  • discrimination
  • selective enforcement
  • equal treatment

Question

Who has the burden of proof in a hearing against the HOA?

Short Answer

The homeowner (Petitioner) must prove the HOA violated the law or CC&Rs.

Detailed Answer

The homeowner bears the burden of proving their allegations by a 'preponderance of the evidence,' which means showing that the fact sought to be proved is more probable than not.

Alj Quote

Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated A.R.S. § 33-1803, A.R.S. § 33-1805, and CC&Rs sections 2.4(a) and 12.4(a).

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • hearing process
  • burden of proof
  • legal standards

Question

Does the HOA have to prove they physically saw a violation?

Short Answer

Yes, but testimony regarding routine inspections is sufficient proof.

Detailed Answer

The homeowner alleged the HOA assessed violations that were not observed. However, the ALJ accepted credible testimony from the Community Standards Administrator that the violations were observed during routine inspections as sufficient proof.

Alj Quote

The credible evidence of record established that Petitioner’s landscape violations were observed during routine inspections by the Community Standards Administrator.

Legal Basis

A.R.S. § 33-1803

Topic Tags

  • violations
  • inspections
  • evidence

Question

Can I sue the HOA for refusing Alternative Dispute Resolution (ADR) if I didn't try to arbitrate?

Short Answer

No. If you skip the arbitration process required by the CC&Rs, you cannot claim the HOA refused ADR.

Detailed Answer

The homeowner claimed the HOA refused ADR procedures. However, the ALJ found that because the homeowner filed a petition with the Department instead of submitting the dispute to binding arbitration as required by the CC&Rs, the claim was invalid.

Alj Quote

Petitioner did not submit the dispute to final and binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, choosing instead to file a Petition with the Department.

Legal Basis

CC&R Section 12.4(a)

Topic Tags

  • ADR
  • arbitration
  • dispute resolution

Case

Docket No
21F-H2121042-REL
Case Title
Aaron J. Gragg v. Anthem Parkside at Merrill Ranch Community Association, Inc.
Decision Date
2021-11-01
Alj Name
Sondra J. Vanella
Tribunal
OAH
Agency
ADRE

Case Participants

Petitioner Side

  • Aaron J. Gragg (petitioner)
    Appeared on his own behalf

Respondent Side

  • Curtis Ekmark (HOA attorney)
    CARPENTER HAZLEWOOD DELGADO & WOOD, PLC
    Represented Respondent
  • Michelle Haney (community manager)
    Appeared as witness for Respondent

Neutral Parties

  • Sondra J. Vanella (ALJ)
  • Louis Dettorre (Commissioner)
    Arizona Department of Real Estate
  • AHansen (ADRE staff)
    Arizona Department of Real Estate
    Recipient of transmittal
  • djones (ADRE staff)
    Arizona Department of Real Estate
    Recipient of transmittal
  • DGardner (ADRE staff)
    Arizona Department of Real Estate
    Recipient of transmittal

Daniel B Belt v. Beaver Valley Improvement Association

Case Summary

Case ID 21F-H2121058-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2022-03-11
Administrative Law Judge Sondra J. Vanella
Outcome partial
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Daniel B Belt Counsel
Respondent Beaver Valley Improvement Association Counsel Ellen B. Davis, Esq.

Alleged Violations

No violations listed

Outcome Summary

The Administrative Law Judge issued an Order dismissing the Petitioner’s Petition because the Petitioner failed to appear at the hearing on March 10, 2022, and thus failed to meet the burden of proof.

Why this result: Petitioner failed to appear for the hearing. Petitioner had previously indicated he would unequivocally not participate in the hearing.

Key Issues & Findings

Petition alleging violation

Petitioner failed to appear for the hearing and thus failed to sustain the burden of proof required to establish the alleged violation.

Orders: Petitioner’s Petition is dismissed because Petitioner failed to appear for the hearing and failed to sustain the burden of proof.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • ARIZ. REV. STAT. section 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • Vazzano v. Superior Court, 74 Ariz. 369, 372, 249 P.2d 837 (1952)

Analytics Highlights

Topics: HOA, failure_to_appear, dismissal, rehearing, OAH
Additional Citations:

  • 41-1092.07(G)(2)
  • R2-19-119(A)
  • R2-19-119(B)(1)
  • 32-2199.02(B)
  • 12-904(A)
  • 41-1092.01
  • 41-1092.07(A)

Video Overview

Audio Overview

Decision Documents

21F-H2121058-REL Decision – 915454.pdf

Uploaded 2025-12-09T10:07:00 (133.6 KB)

21F-H2121058-REL Decision – 936420.pdf

Uploaded 2025-10-09T03:37:29 (52.8 KB)

21F-H2121058-REL Decision – 936523.pdf

Uploaded 2025-10-09T03:37:29 (6.7 KB)

21F-H2121058-REL Decision – 942810.pdf

Uploaded 2025-10-09T03:37:30 (53.5 KB)

21F-H2121058-REL Decision – 954077.pdf

Uploaded 2025-10-09T03:37:30 (66.4 KB)





Briefing Doc – 21F-H2121058-REL


Briefing Document: Daniel B. Belt v. Beaver Valley Improvement Association

Executive Summary

This document synthesizes the proceedings and outcomes of the administrative case Daniel B. Belt v. Beaver Valley Improvement Association (No. 21F-H2121058-REL), a dispute adjudicated by the Arizona Office of Administrative Hearings. The petitioner, Daniel B. Belt, alleged that the Beaver Valley Improvement Association (BVIA) violated Arizona statute A.R.S. § 33-1812(6) by refusing to provide him with unredacted copies of election ballots, a matter he characterized as “voter fraud” and of “life and death” importance.

The case was ultimately dismissed twice. The initial decision on October 5, 2021, dismissed the petition on its merits. The Administrative Law Judge (ALJ) found that the petitioner failed to prove a violation, concluding that the HOA’s community documents permitted secret ballots and that state law (A.R.S. § 33-1805(B)(4)) prohibited the disclosure of the personal voting information requested. Following the petitioner’s request for a rehearing, the case was dismissed a second time on March 11, 2022, after the petitioner failed to appear at the scheduled hearing, thereby failing to meet his burden of proof.

A significant theme throughout the proceedings was the petitioner’s conduct. Testimony from the HOA’s accounting services provider, Planned Development Services (PDS), described the petitioner’s behavior as “irrational, mean, and bullying.” This conduct included a 45-day picket of the PDS office, verbal threats, and behavior that led PDS to obtain an Injunction Against Workplace Harassment against the petitioner and ultimately resign its contract with the HOA. After the initial dismissal, the petitioner filed pleadings demanding that the Director of the Office of Administrative Hearings act in an “appellate capacity” to “dispense justice,” a request the Director found he had no legal authority to grant. The petitioner also indicated his intent to not participate in the rehearing and to pursue the matter in federal court.

I. Case Overview and Procedural History

The Core Dispute: Access to Election Ballots

On June 8, 2021, Daniel B. Belt filed a Homeowners Association (HOA) Dispute Petition with the Arizona Department of Real Estate. The petition alleged a single violation by the Beaver Valley Improvement Association of A.R.S. § 33-1812(6), a statute governing election materials.

The specific allegation, as articulated in the petition narrative, was that “…PDS refused to give petitioner the ballots containing the names, addresses and signatures, in compliance with ARS 33-1812(6)…”. The petitioner asserted that his petition, which he characterized as addressing “voter fraud,” was a “life and death matter.”

Key Parties

Name/Entity

Representation/Affiliation

Petitioner

Daniel B. Belt

Appeared on his own behalf

Respondent

Beaver Valley Improvement Association

Represented by Ellen B. Davis, Esq.

Witness (Initial Hearing)

Petra Paul

Managing Agent, Planned Development Services (PDS)

Witness (Initial & Final Hearing)

William Campbell

Member, BVIA Board of Directors

Administrative Law Judge

Sondra J. Vanella

Office of Administrative Hearings

Director

Greg Hanchett

Office of Administrative Hearings

Procedural Timeline

June 8, 2021: Petitioner Daniel B. Belt files a petition with the Arizona Department of Real Estate.

September 10, 2021: An initial hearing is held before ALJ Sondra J. Vanella.

October 5, 2021: ALJ Vanella issues a decision dismissing the petition.

January 4, 2022: A minute entry is issued continuing a scheduled rehearing to March 10, 2022.

January 14, 2022: Petitioner files a pleading perceived by the Director as a motion for a change of judge.

January 28, 2022: Petitioner files a subsequent pleading clarifying he is not seeking a change of judge but is demanding the Director review the prior proceeding.

January 31, 2022: Director Greg Hanchett issues an order stating he lacks the statutory authority to review the case in an “appellate capacity” as requested.

March 10, 2022: The rehearing convenes. The petitioner fails to appear. Respondent’s counsel moves for dismissal.

March 11, 2022: ALJ Vanella issues a final decision dismissing the petition due to the petitioner’s failure to appear and sustain his burden of proof.

II. Analysis of the Initial Hearing and Decision

Respondent’s Defense and Evidence

The BVIA’s defense centered on the established practice and legal basis for maintaining voter privacy through secret ballots. Key points included:

Policy on Secret Ballots: The BVIA Board of Directors approved a “Ballot/Proxy Handling Procedure” on July 10, 2004, which explicitly states that ballots will be folded “TO MAINTAIN THE SECRECY OF THE BALLOT.”

Reaffirmation of Policy: In a meeting on May 8, 2021, the Board unanimously passed two motions: one to allow members to review ballots without personally identifying information, and a second to “reaffirm that all Board of Directors elections be conducted with a secret ballot.”

Bylaws Protecting Privacy: The BVIA’s Bylaws (Article VII) explicitly state that “Personal . . . information about an individual Member of the Association” is not subject to inspection by parties other than the Board or its agent.

Statutory Protection: Respondent argued that A.R.S. § 33-1805(B)(4) prohibits the disclosure of personal records of an individual member, which includes how they voted.

Constitutional Basis: Board member William Campbell cited Article VII, Section 1 of the Arizona Constitution, which provides that “secrecy in voting shall be preserved,” opining that non-secret ballots would have a “chilling effect” on member participation.

Accommodations Offered: The petitioner was offered the opportunity to review the un-redacted ballots in person (but not take copies) and was provided with redacted copies of the ballots. He refused both offers.

Key Witness Testimony

Petra Paul, Managing Agent for PDS, testified that her company’s contract with BVIA was for accounting services only, not HOA management. PDS’s involvement in the election was limited to mailing ballots, collecting returns, and verifying a quorum.

Ms. Paul’s testimony detailed the petitioner’s conduct:

Escalating Demands: The petitioner demanded ballots before the election (which was denied) and demanded un-redacted copies the Monday after the election.

Harassment and Intimidation: Ms. Paul described the petitioner’s behavior as “irrational, mean, and bullying.” She testified that his actions grew increasingly agitated, that he refused to leave PDS’s premises, and that PDS staff was intimidated and concerned for their personal safety.

Workplace Injunction: The petitioner’s behavior, which impacted PDS’s business operations, culminated in PDS obtaining an Injunction Against Workplace Harassment against him. This came after he spent 45 days picketing outside the PDS office with a large sign that stated, “PDS Embezzlers, Frauds, Liars.”

Threats: The injunction noted threats made by the petitioner against PDS employees, including, “You’ll be sorry,” “You’ll regret this,” and “You haven’t seen the end of me.”

Contract Resignation: Due to the petitioner’s “abusive and erratic” interactions, PDS resigned its contract with the BVIA and demanded its legal fees be paid by the association.

William Campbell testified about the association’s long-standing policy of secret ballots. He acknowledged a procedural deviation—the ballots were folded for secrecy rather than being placed in manila envelopes as stipulated by the 2004 policy—but maintained that secrecy was preserved. Mr. Campbell also testified that multiple opportunities were provided in May, June, and July 2021 for members to view the ballots and confirm their votes were counted, but no one took advantage of the offers in June or July.

ALJ’s Conclusions of Law and Order (October 5, 2021)

ALJ Vanella concluded that the petitioner failed to prove by a preponderance of the evidence that the BVIA violated A.R.S. § 33-1812(A)(6). The decision found that:

1. The credible evidence established that the ballots were intended to be secret pursuant to community documents.

2. The Respondent was precluded by A.R.S. § 33-1805(B)(4) from disclosing the personal voting information demanded by the petitioner.

3. The petitioner was offered the chance to review the ballots and was provided redacted copies, both of which he declined. Based on these findings, the petition was ordered dismissed.

III. Rehearing Proceedings and Final Disposition

Petitioner’s Post-Decision Filings

Following the initial dismissal, the petitioner requested a rehearing. In subsequent filings, he created confusion regarding his intentions. A January 14, 2022 filing was perceived as a motion for a change of judge. However, in a January 28, 2022 pleading, the petitioner clarified this was not his intent. Instead, he demanded the Director of the Office of Administrative Hearings intervene directly:

“if Director Hanchett declines to make the case, with rationale, that the actions of Petra Paul and ALJ Vanella did not constitute the felony crimes as cited by the Petitioner, and if Director Hanchett declines to dispense justice in this case . . . as outlined by Petitioner, those issues will be decided in federal court.

He further stated that the Director did not have the right to “pervert Petitioner’s request… for Impartial Justice and Equal Protection of the Laws, into a motion for a Change of Judge.”

Director’s Response

On January 31, 2022, Director Greg Hanchett issued an order rescinding a prior order that required the respondent to reply to the petitioner’s motion. The Director stated that the petitioner was not seeking a change of judge, but rather “seeks to have the Director review the earlier proceeding in some appellate capacity and pass judgment on the propriety of that proceeding.” Director Hanchett concluded that “There is no authority contained in either statute or rule that would permit the Director to undertake such action,” as an administrative agency has only those powers prescribed by law.

The Final Hearing and Dismissal (March 10-11, 2022)

The rehearing was held on March 10, 2022. The petitioner, Daniel Belt, failed to appear, despite having received proper notice at his address of record and email addresses. The hearing transcript notes that the petitioner had previously stated in a January 14 filing that he “would unequivocally not participate in the hearing.”

As the petitioner bears the burden of proof, and having failed to appear to present his case, the respondent’s counsel made a motion to dismiss. ALJ Vanella granted the motion. The final order, issued March 11, 2022, dismissed the petition, stating: “Because Petitioner failed to appear, Petitioner failed to sustain his burden to establish a violation by Respondent.” This decision was binding on the parties.






Study Guide – 21F-H2121058-REL


Study Guide for the Case of Belt v. Beaver Valley Improvement Association

Short-Answer Quiz

Instructions: Answer the following questions in two to three sentences, drawing exclusively from the information presented in the case documents.

1. Identify the petitioner and respondent in this case and state the petitioner’s central allegation.

2. What specific Arizona Revised Statute did the petitioner claim the respondent violated, and what does this statute generally require?

3. What was the role of Planned Development Services (PDS) in the respondent’s election process, according to the testimony of Petra Paul?

4. Describe the petitioner’s behavior that prompted PDS to obtain an Injunction Against Workplace Harassment.

5. According to William Campbell, what was the respondent’s long-standing policy regarding elections, and what documents supported this policy?

6. Explain the two offers the respondent and its agent made to the petitioner to allow him to review the election ballots.

7. What was the Administrative Law Judge’s final order in the initial decision on October 5, 2021, and what were the two key statutes cited to support this conclusion?

8. After filing for a rehearing, what was the petitioner’s stated intention regarding his participation, and what was the ultimate outcome of the March 10, 2022, hearing?

9. What did the petitioner demand from the Director of the Office of Administrative Hearings in January 2022, and how did the Director respond?

10. What evidentiary standard was the petitioner required to meet, and did the judge find that he met this standard in either the initial hearing or the rehearing?

——————————————————————————–

Answer Key

1. The petitioner was Daniel B. Belt, and the respondent was the Beaver Valley Improvement Association (HOA). Belt alleged the HOA violated state law by refusing to provide him with election ballots containing the names, addresses, and signatures of the voters, an act he characterized as “voter fraud.”

2. The petitioner claimed a violation of A.R.S. § 33-1812(6). This statute requires completed ballots to contain the voter’s name, address, and signature, but it provides an exception for secret ballots, where this identifying information need only appear on the envelope.

3. Petra Paul testified that PDS was contracted for accounting services only, not HOA management. PDS’s involvement in the election was limited to mailing the annual meeting documents, collecting the returned ballots, and reviewing the number of returns to ensure a quorum was met. PDS did not conduct the election or tabulate the ballots.

4. The petitioner’s behavior was described as “irrational, mean, and bullying.” He picketed the PDS office for 45 days with a sign calling employees “Embezzlers, Frauds, Liars,” made threats such as “You’ll be sorry,” and refused to leave the premises, causing employees to fear for their personal safety.

5. William Campbell testified that the respondent had a long-standing practice of using a secret ballot. This was supported by a Ballot/Proxy Handling Procedure approved in 2004 and a unanimous Board vote on May 8, 2021, to reaffirm that all Board of Directors elections would be conducted with a secret ballot.

6. First, Petra Paul of PDS offered the petitioner copies of the ballots with personal information such as names and signatures redacted, which he refused. Paul also offered him the opportunity to review the non-redacted ballots in the office but advised him he could not take them with him.

7. The judge ordered that the petitioner’s Petition be dismissed. The judge cited A.R.S. § 33-1812(A)(6), noting that the community’s documents permitted secret ballots, and A.R.S. § 33-1805(B)(4), which precludes an HOA from disclosing personal records of its members.

8. In a January 14, 2022, filing, the petitioner stated he would “unequivocally not participate in the hearing.” Consequently, the petitioner failed to appear at the March 10, 2022, hearing, and the judge dismissed his petition for failure to sustain his burden of proof.

9. The petitioner demanded that the Director, Greg Hanchett, review the previous hearing in an appellate capacity, determine if felony crimes were committed, and “dispense justice.” The Director responded that he had no statutory authority to perform such an appellate review and rescinded his order related to what he had mistakenly perceived as a motion for a change of judge.

10. The petitioner was required to prove his case by a “preponderance of the evidence.” In the initial hearing, the judge found he failed to meet this burden because the evidence showed the respondent had not violated the law. In the rehearing, he failed to meet the burden because he did not appear to present any evidence at all.

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Essay Questions

Instructions: The following questions are designed to promote a deeper analysis of the case. Formulate a comprehensive response to each prompt, incorporating specific details and legal principles from the provided source documents.

1. Analyze the conflict between a member’s right to inspect association records under A.R.S. § 33-1805 and the protection of individual members’ personal information and voting privacy as outlined in the same statute and the association’s bylaws.

2. Discuss the legal concept of “burden of proof” as it applied to the petitioner in both the initial hearing and the subsequent rehearing. How did the petitioner’s actions (and inaction) directly lead to the dismissal of his case on two separate occasions?

3. Evaluate the actions of the Beaver Valley Improvement Association and its agent, PDS, in response to the petitioner’s demands for election materials. Did their responses align with their own bylaws, state law, and established procedures as presented in the hearings?

4. Trace the petitioner’s escalating behavior as described in the testimony of Petra Paul. How did this behavior impact PDS and ultimately factor into the context of the hearing, even if it was not the direct legal violation being adjudicated?

5. Examine the petitioner’s apparent misunderstanding of the administrative legal process, as evidenced by his filings with Director Greg Hanchett. Contrast what the petitioner demanded of the Director with the actual legal authority vested in the Director’s office according to the case documents.

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An independent, impartial judge who presides over administrative hearings, makes findings of fact and conclusions of law, and issues decisions. In this case, Sondra J. Vanella served as the ALJ.

A.R.S. § 33-1805

An Arizona Revised Statute concerning the examination of a homeowners association’s financial and other records. It grants members the right to inspect records but also allows the association to withhold certain information, including personal records of individual members.

A.R.S. § 33-1812(6)

An Arizona Revised Statute detailing requirements for ballots used in HOA meetings. It mandates that ballots contain the voter’s name, address, and signature, but creates an exception for secret ballots permitted by community documents.

Burden of Proof

The legal obligation of a party in a dispute to provide sufficient evidence to prove their claim. In this case, the petitioner had the burden to prove the respondent committed the alleged violation.

Bylaws

The official rules and regulations that govern a corporation or association. The respondent’s Bylaws, specifically Article VII, were cited to justify withholding personal member information.

Homeowners Association (HOA)

An organization in a subdivision, planned community, or condominium building that makes and enforces rules for the properties and its residents. The Beaver Valley Improvement Association is the HOA in this case.

Injunction Against Workplace Harassment

A court order obtained by an employer to prohibit a person from committing acts of harassment against the business and its employees. PDS obtained one against Daniel B. Belt.

Petitioner

The party who files a petition or initiates a legal action. In this case, Daniel B. Belt is the petitioner.

Planned Development Services (PDS)

An HOA management and accounting company. PDS provided accounting-only services to the respondent and was the entity that interacted directly with the petitioner regarding his ballot requests.

Preponderance of the Evidence

The standard of proof required in this administrative case. It means that the trier of fact must be convinced that it is more probably true than not that the contention is correct.

Quorum

The minimum number of members of an association that must be present at any of its meetings to make the proceedings of that meeting valid. PDS reviewed ballot returns to ensure a quorum was established for the respondent’s election.

Redacted

Edited to remove or obscure confidential or private information. The respondent offered the petitioner redacted copies of the ballots with names, email addresses, and signatures removed.

Rehearing

A second hearing of a case to reconsider the issues and evidence, which may be granted upon request after an initial decision. The petitioner was granted a rehearing but failed to appear.

Respondent

The party against whom a petition is filed or an appeal is brought. In this case, the Beaver Valley Improvement Association is the respondent.

Secret Ballot

A voting method in which a voter’s choices are anonymous, preventing intimidation and protecting privacy. The respondent’s bylaws and policies permitted the use of secret ballots for its elections.






Blog Post – 21F-H2121058-REL


An HOA Ballot Dispute, a 45-Day Picket, and 4 Shocking Lessons in Community Conflict

Introduction: When Neighborly Disagreements Go Nuclear

Disputes within Homeowners Associations (HOAs) are common, often revolving around landscaping, dues, or parking violations. But rarely do they escalate into a nearly year-long legal battle involving workplace harassment injunctions and vendor resignations. The story of one homeowner’s quest for election transparency in Arizona serves as a startling case study in how quickly a simple request can spiral out of control, offering crucial lessons for any community association. What began as a demand to see election ballots ended in a dismissed court case, but not before triggering a workplace harassment injunction, forcing its accounting firm to resign, and handing the HOA the bill for its legal fees.

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1.A Request for Ballots Can Escalate into a Harassment Injunction

The dispute began when petitioner Daniel B. Belt filed a petition against his HOA, the Beaver Valley Improvement Association. Alleging “voter fraud,” he demanded copies of unredacted election ballots in a conflict he framed as a “life and death matter.” When the HOA denied his request for unredacted copies, Mr. Belt’s tactics escalated from formal petitioning to direct, public confrontation aimed at the HOA’s accounting firm, Planned Development Services (PDS).

He picketed the PDS office for 45 consecutive days, holding a large sign that read, “PDS Embezzlers, Frauds, Liars.” According to court documents, he also allegedly made threats to PDS employees, stating, “You’ll be sorry,” “You’ll regret this,” and “You haven’t seen the end of me.” These actions crossed a critical legal line, resulting in PDS obtaining an Injunction Against Workplace Harassment against the petitioner.

This escalation provides a crucial lesson in community governance. The line between passionate advocacy and unlawful harassment is critical because volunteer boards and their essential vendors are uniquely vulnerable. Tactics involving defamatory signage and direct threats don’t just amplify a grievance; they can cripple an association’s ability to function, turning a dispute over records into an existential threat to its day-to-day management.

Ms. Paul described Petitioner’s behavior as “irrational, mean, and bullying” and that she and other employees were concerned for their personal safety.

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2.The “Right to Know” vs. The Right to Privacy and a Secret Ballot

The central conflict pitted one homeowner’s demand for total transparency against the community’s right to privacy. The petitioner insisted on receiving unredacted copies of all completed ballots, which contained the names, addresses, and signatures of every voter.

In response, the HOA did not deny access outright but instead offered a compromise. The petitioner was given the choice to either review the unredacted ballots in person under supervision or accept redacted copies with personal information removed. He refused both options. Notably, the HOA went a step further in its attempt to balance transparency with privacy. Board member William Campbell testified that he “devised a way in which he could match a members’ demographic information to the members’ vote if upon Petitioner’s inspection, something appeared irregular.”

The HOA grounded its refusal in multiple sources of authority, citing its own bylaws protecting member information, a long-standing practice of secret ballots, and, most critically, Arizona state law. A.R.S. § 33-1805(B)(4) explicitly permits an association to withhold the personal records of its members. The Administrative Law Judge ultimately agreed, ruling that the HOA acted correctly and that state law sided with protecting member privacy.

Mr. Campbell referenced Article VII, Section 1 of the Arizona Constitution which provides that “all elections by the people shall be by ballot, or by such other method as may be prescribed by law; Provided, that secrecy in voting shall be preserved.”

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3.Third Parties Can Become Expensive Collateral Damage

This dispute demonstrates how community conflicts can ensnare and inflict significant damage on essential third-party vendors. The accounting firm, PDS, had a limited, non-managerial role. Its contract was for accounting services only; it facilitated the mailing of election documents, collected the returned ballots, and confirmed a quorum was met. PDS did not conduct the election or tabulate the votes.

Despite this narrow involvement, PDS bore the brunt of the petitioner’s aggressive campaign. The harassment severely impacted its business operations and, according to testimony, created an “abusive and erratic” environment. This led the firm to take two drastic steps: first, obtaining the legal injunction, and second, resigning its contract with the HOA. Critically, the collateral damage had a direct financial cost for the entire community. Court documents reveal that “PDS demanded its legal fees be paid by Respondent [the HOA]” for the costs of securing the harassment injunction.

This outcome reveals the cascading governance failures that result from such conflicts. When a key vendor like an accounting firm resigns under duress, it creates instability, raises the prospect of missed payments or financial errors, and makes it harder to secure a new vendor, who may now view the HOA as a high-risk client—with any increased costs ultimately passed on to all homeowners.

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4.You Can’t Win a Legal Battle You Refuse to Fight

In a final, counter-intuitive act, the petitioner successfully filed for a rehearing after losing his initial case, earning a second chance to argue his claims. His actions leading up to the new hearing, however, signaled a preference for performative conflict over substantive legal engagement. He attempted to have the Director of the Office of Administrative Hearings review the case in an “appellate capacity,” a power the Director confirmed he did not possess, and threatened to escalate the matter to federal court.

Then came the final twist. After securing the rehearing, the petitioner submitted a filing stating he would “unequivocally not participate in the hearing.”

True to his word, on the day of the hearing—March 10, 2022—the petitioner failed to appear. As the party bringing the complaint, he carried the burden of proof. His absence meant the judge had no evidence to consider and was compelled to dismiss the case. This chapter serves as a stark lesson in strategic failure. After doing the difficult work of securing a second hearing, the petitioner abandoned the field. The legal system, for all its complexities, responds to procedure and participation, not to external threats or pronouncements. Passionate conviction is powerless if you refuse to show up and fight the battle you initiated.

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Conclusion: Drawing the Line Between Advocacy and Anarchy

The arc of this conflict—from a simple request for ballots to a multi-stage legal dispute that ended not with a bang, but a whimper—is a cautionary tale. It illustrates how a homeowner’s campaign for transparency, when pursued without regard for legal boundaries or civil discourse, can backfire completely. It left a vendor harassed, forced the community to pay its agent’s legal fees, and ultimately left the original issue unresolved. This case leaves all community leaders and members with a critical question: How can we foster a culture that balances the legitimate need for transparency with the equally important need for member privacy and basic civility?


Case Participants

Petitioner Side

  • Daniel B. Belt (petitioner)

Respondent Side

  • Ellen B. Davis (HOA attorney)
    HENZE COOK MURPHY, PLLC
  • William Campbell (board member/witness)
    Beaver Valley Improvement Association
    Vice President of the Board
  • Mexal (board member)
    Beaver Valley Improvement Association
    Identified as President in May 8, 2021 Meeting Minutes
  • Sarah Linkey (board member)
    Beaver Valley Improvement Association
    Identified as Treasurer in May 8, 2021 Meeting Minutes
  • Hallett (board member)
    Beaver Valley Improvement Association
    Identified as Director in May 8, 2021 Meeting Minutes

Neutral Parties

  • Sondra J. Vanella (ALJ)
    OAH
  • Judy Lowe (Commissioner)
    ADRE
    Listed on initial decision transmission
  • Louis Dettorre (Commissioner)
    ADRE
    Listed on subsequent transmissions
  • Greg Hanchett (Director)
    OAH/ADRE
    Issued order regarding Petitioner's filing
  • c. serrano (administrative staff)
    OAH/ADRE
    Transmitted documents
  • Miranda A. (administrative staff)
    OAH/ADRE
    Transmitted documents

Other Participants

  • Petra Paul (managing agent/witness)
    Planned Development Services (PDS)
    Testified regarding PDS's role with Respondent's election
  • Lori Rutledge (unknown)
    Listed on transmission list
  • Brandee Abraham (unknown)
    Listed on transmission list

Haining Xia v. Dorsey Place Condominium Association

Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.

Case Summary

Case ID 21F-H2120016-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2021-07-14
Administrative Law Judge Sondra J. Vanella
Outcome none
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Haining Xia Counsel
Respondent Dorsey Place Condominium Association Counsel Nick Nogami, Esq.

Alleged Violations

Bylaws Articles 3.3, 4.1, and 4.4

Outcome Summary

The Administrative Law Judge concluded that Petitioner failed to meet the burden of proof to establish that Respondent violated its Bylaws Articles 3.3, 4.1, and 4.4. The Respondent was found to be the prevailing party, and Petitioner’s appeal was dismissed.

Why this result: Petitioner failed to sustain the burden of proof to establish a violation by a preponderance of the evidence, specifically failing to establish that an election was required during the years alleged.

Key Issues & Findings

Failure to elect the Board at Annual Members Meetings in 2018 and 2019

Petitioner alleged Respondent failed to elect the board during the 2018 and 2019 Annual Members Meetings. The ALJ found that Petitioner failed to sustain the burden of proof to establish a violation, specifically failing to establish that an election was required during those years.

Orders: Respondent is the prevailing party, and Petitioner's appeal is dismissed.

Filing fee: $0.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 41-2198.01
  • A.R.S. § 33-1202(10)

Video Overview

Audio Overview

Decision Documents

21F-H2120016-REL-RHG Decision – 895555.pdf

Uploaded 2026-01-23T17:35:33 (107.4 KB)

21F-H2120016-REL-RHG Decision – ../21F-H2120016-REL/849881.pdf

Uploaded 2026-01-23T17:35:36 (109.6 KB)





Briefing Doc – 21F-H2120016-REL-RHG


Briefing Document: Xia v. Dorsey Place Condominium Association

Executive Summary

This document synthesizes the key findings, arguments, and legal proceedings from two Administrative Law Judge Decisions concerning a dispute between petitioner Haining Xia and the Dorsey Place Condominium Association (the Respondent). The core of the dispute revolves around Mr. Xia’s allegation that the Association violated its own bylaws by failing to conduct board elections during its 2018 and 2019 annual meetings.

The Respondent’s primary defense was a jurisdictional challenge, arguing that the Office of Administrative Hearings (OAH) could not hear the case because the Association’s condominium status was legally terminated in April 2019, prior to the filing of the petition. This termination was previously upheld by the Maricopa County Superior Court.

In the initial hearing on January 7, 2021, the Administrative Law Judge (ALJ) found that the petitioner failed to meet his burden of proof, relying solely on assertions without presenting any documentary evidence. Consequently, the petition was denied. A rehearing was granted and held on July 2, 2021, where the petitioner submitted documents but failed to provide testimony explaining their relevance or to establish that board elections were required in the years in question. The ALJ again concluded that the petitioner did not sustain his burden of proof. The final order dismissed the petitioner’s appeal and declared the Respondent the prevailing party.

Case Overview

Case Number: 21F-H2120016-REL / 21F-H2120016-REL-RHG

Tribunal: Arizona Office of Administrative Hearings (OAH)

Petitioner: Haining Xia

Respondent: Dorsey Place Condominium Association

Presiding Administrative Law Judge: Sondra J. Vanella

Core Allegation: The petitioner alleged that the Respondent violated its Bylaws Articles 3.3, 4.1, and 4.4 by failing to include board elections on the agendas for the 2018 and 2019 Annual Members Meetings and by never electing a board at said meetings.

Chronology of Proceedings

September 21, 2020

Haining Xia files a Homeowners Association (HOA) Dispute Resolution Petition with the Arizona Department of Real Estate.

November 20, 2020

The Department issues a Notice of Hearing.

January 7, 2021

The initial administrative hearing is held.

January 22, 2021

The ALJ issues a Decision denying the Petitioner’s Petition.

February 18, 2021

The Petitioner files a request for rehearing, citing errors of law and evidence.

March 23, 2021

The Commissioner of the Arizona Department of Real Estate issues an Order Granting Rehearing.

July 2, 2021

The rehearing is conducted.

July 14, 2021

The ALJ issues the final Decision, declaring the Respondent the prevailing party and dismissing the Petitioner’s appeal.

Petitioner’s Position and Arguments

Haining Xia’s case rested on several key arguments presented across both hearings.

Primary Claim: The central assertion was that the Respondent was in “direct violation of HOA Bylaws Article 3.3, Article 4.1 and Article 4.4” because board elections were not held or even placed on the agenda for the 2018 and 2019 annual meetings.

Challenge to Condominium Termination: Mr. Xia actively disputed the validity of the Association’s termination as a condominium.

◦ He argued the “Condominium Termination Agreement” was invalid because it “does not contain valid signatures” and represented a “usurpation of corporate power.”

◦ He maintained that because he still holds the title to his unit and the sale has not been finalized, the condominium status could not be legally changed.

◦ He stated his intention to appeal a separate Maricopa County Superior Court ruling which had already upheld the termination agreement.

Specific Meeting Grievances:

2018 Meeting: The annual meeting, scheduled for March, was delayed until August 2018. Its stated purpose was to vote on a special assessment, but Mr. Xia asserted there was “not a valid board for that meeting.”

2019 Meeting: This meeting was held to discuss the termination agreement, but Mr. Xia claimed there was “no election of board members or appointment of officers.”

Stated Objective: The petitioner requested “a definitive answer as to whether there were valid corporate officers” and, in the rehearing, stated he “wants a finding that there was no legitimate board and no officers appointed.”

Personal Motivation: During the rehearing, Mr. Xia asserted that he is the only homeowner “who stood up to fight,” that he is fighting “evil,” and is “looking for justice.”

Respondent’s Position and Arguments

The Dorsey Place Condominium Association’s defense was primarily procedural and jurisdictional.

Jurisdictional Challenge: The Respondent filed a Motion to Dismiss, arguing that the OAH lacked jurisdiction over the dispute.

◦ The basis for this argument was that the Association’s status as a “Condominium” was terminated via a “Condominium Termination Agreement” recorded on April 9, 2019.

◦ As the entity no longer met the legal definition of a condominium under A.R.S. §33-1202(10), the OAH had no authority to hear a dispute between it and a unit owner.

Superior Court Precedent: The Respondent emphasized that the validity of the termination agreement had already been adjudicated and upheld by the Maricopa County Superior Court. The ALJ noted that the OAH “does not have the authority to overturn or modify that ruling.”

Mootness: The Respondent argued that since the termination, the property is “currently being utilized as an apartment complex,” making the petitioner’s claims moot.

Administrative Law Judge’s Findings and Conclusions

The decisions issued by ALJ Sondra J. Vanella focused squarely on the legal standard of proof required of the petitioner.

The ALJ repeatedly established that the petitioner “bears the burden of proof to establish that Respondent committed the alleged violations by a preponderance of the evidence.” This standard is defined as “proof as convinces the trier of fact that the contention is more probably true than not.”

Failure to Present Evidence: The ALJ found that Mr. Xia “failed to present any evidence at hearing, documentary or otherwise, but rather relied solely on his own assertions.”

Conclusion: The petitioner did not meet his burden of proof to establish a violation of the specified bylaws.

Order: The Petition was denied.

Basis for Rehearing: The rehearing was granted based on the petitioner’s claim of “error in the admission or rejection of evidence or other errors of law occurring during the proceeding.”

Evidence at Rehearing: Mr. Xia submitted several documents, including meeting notices for 2018 and 2019, an “Action by Written Consent,” and a “Board Resolution Filling Director and Officer Vacancies.” However, he “did not provide an explanation of the documents at hearing or testimony concerning the documents.”

Final Conclusion: After reviewing all evidence from both hearings, the ALJ concluded that the petitioner “failed to sustain his burden to establish a violation.” Critically, the ALJ noted that Mr. Xia “failed to establish that an election was required during either of those years [2018 and 2019].”

Final Order: The Respondent was declared the prevailing party, and the petitioner’s appeal was dismissed. This order is binding unless appealed to the superior court within 35 days.

Relevant Bylaw Articles

The petition was based on alleged violations of the following articles from the Dorsey Place Condominium Association Bylaws:

Article

Key Provision

Annual Members Meeting

States that at each annual meeting, “the Members shall elect the Board and transact such other business as may properly be brought before the meeting.”

Election

Stipulates that the Association’s affairs are managed by the Board and that “each director shall be elected at the annual meeting of Members concurrent with the expiration of the term of the director he or she is to succeed.”

Annual Board Meetings

Requires that “within thirty (30) days after each annual meeting of Members, the newly elected directors shall meet forthwith for the purpose of organization, the election of officers, and the transaction of other business.”






Study Guide – 21F-H2120016-REL-RHG


Study Guide: Haining Xia v. Dorsey Place Condominium Association

This guide reviews the administrative case between Haining Xia (Petitioner) and the Dorsey Place Condominium Association (Respondent) before the Arizona Office of Administrative Hearings. It covers the core allegations, legal arguments, procedural history, and final rulings.

Short-Answer Quiz

Instructions: Answer the following questions in 2-3 sentences based on the information provided in the case documents.

1. Who are the primary parties in this case and what are their roles?

2. What specific violations of the association’s Bylaws did the Petitioner allege?

3. What was the Respondent’s primary legal argument for why the Office of Administrative Hearings lacked jurisdiction?

4. According to the case documents, what is the legal standard known as “preponderance of the evidence”?

5. What was the initial ruling by the Administrative Law Judge on January 22, 2021, and what was the key reason for this decision?

6. On what grounds did the Petitioner request and receive a rehearing of the case?

7. What evidence did the Petitioner submit during the rehearing on July 2, 2021?

8. Why did the Administrative Law Judge state that the Office of Administrative Hearings could not invalidate the “Condominium Termination Agreement”?

9. What specific requirements for annual meetings are outlined in Article 3.3 of the Respondent’s Bylaws?

10. What was the final outcome of the case after the rehearing, as detailed in the order dated July 14, 2021?

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Answer Key

1. The primary parties are Haining Xia, the Petitioner, and Dorsey Place Condominium Association, the Respondent. The Petitioner is the unit owner who filed a dispute petition, while the Respondent is the homeowners’ association accused of violating its own Bylaws.

2. The Petitioner alleged that the Respondent violated Bylaws Articles 3.3, 4.1, and 4.4. He claimed the Respondent never elected a board at its Annual Members Meetings for 2018 and 2019 and that board elections were not included on the agendas for those meetings.

3. The Respondent argued that the Office of Administrative Hearings lacked jurisdiction because the association’s condominium status was terminated in April 2019 via a “Condominium Termination Agreement.” As it was no longer legally a condominium, the Respondent claimed it did not meet the statutory requirements for OAH jurisdiction over such disputes.

4. The legal standard is defined as “such proof as convinces the trier of fact that the contention is more probably true than not.” It is also described as “The greater weight of the evidence… sufficient to incline a fair and impartial mind to one side of the issue rather than the other.”

5. The initial ruling on January 22, 2021, denied the Petitioner’s Petition. The judge concluded that the Petitioner failed to meet his burden of proof because he presented no documentary evidence and relied solely on his own assertions to support his claims.

6. The Petitioner requested a rehearing on the grounds that there was an “error in the admission or rejection of evidence or other errors of law occurring during the proceeding.” The Commissioner of the Arizona Department of Real Estate granted this request.

7. During the rehearing, the Petitioner submitted Annual Membership Meeting Notices for 2018 and 2019, a document titled “Action by Written Consent of a Majority of the Unit Owners,” and a November 16, 2018, Board Resolution. However, he did not provide testimony or an explanation concerning these documents.

8. The Administrative Law Judge advised the Petitioner that the validity of the termination agreement had already been adjudicated and upheld by the Maricopa County Superior Court. The Office of Administrative Hearings does not have the legal authority to overturn or modify a ruling from the Superior Court.

9. Article 3.3 states that the annual meeting of Members shall be held in March each year, though it can be delayed until May 31. The purpose of this meeting is for the Members to elect the Board and transact other business that may properly be brought before the meeting.

10. After the rehearing, the Administrative Law Judge again ruled against the Petitioner, ordering that his appeal be dismissed and naming the Respondent as the prevailing party. The judge concluded that the Petitioner once again failed to sustain his burden to establish a violation of the Bylaws.

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Essay Questions

Instructions: The following questions are designed for a more in-depth, essay-style response. Answers are not provided.

1. Analyze the jurisdictional challenge raised by the Respondent. How did the “Condominium Termination Agreement” of April 2019 fundamentally alter the legal status of the property and impact the proceedings before the Office of Administrative Hearings?

2. Discuss the legal standard of “preponderance of the evidence” as it is defined and applied in this case. Explain in detail why the Administrative Law Judge concluded that the Petitioner failed to meet this burden of proof in both the initial hearing and the subsequent rehearing.

3. Trace the complete procedural history of this case, beginning with the filing of the petition on September 21, 2020, and ending with the final order on July 14, 2021. Identify the key events, decisions, and legal reasonings at each stage.

4. Evaluate the different arguments made by the Petitioner, including his claims about invalid board elections, the legitimacy of the termination agreement, and his status as a titled owner. Explain why the Office of Administrative Hearings was limited in its authority to rule on certain aspects of his claims.

5. Based on Bylaws Articles 3.3, 4.1, and 4.4, describe the prescribed process for electing the Board of Directors and conducting annual meetings. How did the Petitioner’s specific allegations in his petition directly challenge whether the Respondent had followed these procedures?

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An official who presides over administrative hearings, makes findings of fact and conclusions of law, and issues decisions. In this case, the ALJ was Sondra J. Vanella.

Affirmative Defense

A set of facts other than those alleged by the petitioner which, if proven by the respondent, defeats or mitigates the legal consequences of the respondent’s otherwise unlawful conduct. The respondent bears the burden of proof for affirmative defenses.

A.R.S.

Abbreviation for Arizona Revised Statutes, the collection of laws for the state of Arizona.

Bylaws

The set of rules governing the internal management and affairs of an organization, such as a homeowners’ association. The Petitioner alleged violations of Articles 3.3, 4.1, and 4.4 of the Respondent’s Bylaws.

Condominium Termination Agreement

A legal document recorded on April 9, 2019, that officially terminated the condominium status of Dorsey Place. The Respondent argued this action removed it from the jurisdiction of the Office of Administrative Hearings for condominium disputes.

Department

Refers to the Arizona Department of Real Estate, the state agency authorized to receive and decide petitions for hearings involving homeowners’ associations.

Homeowners Association (HOA)

An organization in a subdivision, planned community, or condominium that makes and enforces rules for the properties and residents. The Dorsey Place Condominium Association is the HOA in this case.

Jurisdiction

The official power to make legal decisions and judgments. The Respondent challenged the OAH’s jurisdiction on the basis that it was no longer legally a condominium.

Motion to Dismiss

A formal request made by a party to a court or other tribunal to dismiss a case. The Respondent filed a Motion to Dismiss for lack of jurisdiction.

Office of Administrative Hearings (OAH)

A state agency that conducts hearings for other state agencies. In this case, the OAH conducted the hearing for the Arizona Department of Real Estate.

Petition

The formal written request filed by the Petitioner to initiate the dispute resolution process with the Arizona Department of Real Estate.

Petitioner

The party who files a petition or brings an action in a legal proceeding. In this case, the Petitioner is Haining Xia.

Preponderance of the Evidence

The burden of proof in this civil case. It is defined as “such proof as convinces the trier of fact that the contention is more probably true than not,” and as evidence that has “the most convincing force.”

Respondent

The party against whom a petition is filed or an action is brought. In this case, the Respondent is the Dorsey Place Condominium Association.

Superior Court

A state trial court of general jurisdiction. The Maricopa County Superior Court had previously issued a ruling upholding the validity of the Condominium Termination Agreement.






Blog Post – 21F-H2120016-REL-RHG


He Fought His HOA and Lost—Twice. 3 Costly Mistakes Every Homeowner Should Avoid.

The Frustration and the Fight

For many homeowners, dealing with a Homeowners Association (HOA) can be a source of immense frustration. Rules can feel arbitrary, and board decisions can seem opaque. It’s a common feeling to believe the HOA is in the wrong and to want to stand up for your rights. But what happens when that conviction meets the cold, hard reality of the legal system?

The case of Haining Xia versus the Dorsey Place Condominium Association serves as a powerful cautionary tale for any homeowner considering a legal challenge. Mr. Xia’s core complaint was straightforward and, on its face, seemed reasonable: he alleged that his HOA violated its own bylaws by failing to hold board elections during its 2018 and 2019 annual meetings.

Despite his strong convictions, he lost his case. He was then granted a rehearing—a rare second chance—and lost again. This article explores the surprising and crucial lessons from his defeat, revealing why simply being right in principle is often not enough to win in practice.

1. Conviction Is Not Evidence

The single biggest reason for Mr. Xia’s failure was his inability to provide proof for his claims. In the initial hearing, the Administrative Law Judge’s decision was stark: the petitioner “failed to present any evidence at hearing, documentary or otherwise, but rather relied solely on his own assertions.”

Herein lies the central mistake for any potential litigant: in a legal proceeding, the outcome isn’t determined by who feels most wronged, but by who can meet the required standard of proof. In this case, that standard was the “preponderance of the evidence.” The legal definition clarifies this standard:

“The greater weight of the evidence, not necessarily established by the greater number of witnesses testifying to a fact but by evidence that has the most convincing force; superior evidentiary weight that, though not sufficient to free the mind wholly from all reasonable doubt, is still sufficient to incline a fair and impartial mind to one side of the issue rather than the other.”

Think of it as the scales of justice. Your evidence doesn’t need to slam one side to the ground, but it must be strong enough to tip the scale, even slightly, in your favor. Mr. Xia arrived with only his convictions, which carry no weight on the scale.

During the rehearing, his testimony was filled with passionate statements, asserting that he was the only homeowner “who stood up to fight,” that he was fighting “evil,” and was simply “looking for justice.” These heartfelt convictions, however, were met with the judge’s blunt conclusion that he failed to meet his evidentiary burden. This reveals a critical lesson: in a legal setting, the passion of one’s convictions is irrelevant without factual, documentary proof to back them up.

2. Fight the Right Battle in the Right Courtroom

A significant portion of Mr. Xia’s case was derailed by a fundamental strategic error. The HOA’s attorney argued that the Office of Administrative Hearings (OAH)—the body hearing the dispute—had no power over the case because the property had ceased to be a condominium in 2019 pursuant to a “Condominium Termination Agreement.”

In response, Mr. Xia tried to argue that this termination agreement was invalid, claiming it “does not contain valid signatures” and was a “usurpation of corporate power.” This was the wrong argument to make in the wrong place.

The Administrative Law Judge explicitly advised him that the validity of the termination agreement had already been decided by a higher court, the Maricopa County Superior Court. The judge stated plainly that the OAH “does not have the authority to overturn or modify that ruling.”

This wasn’t just a procedural mistake; it was a credibility-damaging tactical blunder. By focusing on an issue the court had no power to address, he appeared unprepared and distracted from the one claim he was actually there to prove. This strategic error likely damaged his credibility with the judge from the outset, underscoring the importance of understanding a court’s specific jurisdiction before you ever step foot inside.

3. A Second Chance Requires a New Strategy, Not Just New Documents

Being granted a rehearing is a significant opportunity in any legal dispute. Mr. Xia was granted this second chance after citing a specific “error in the admission or rejection of evidence or other errors of law occurring during the proceeding.” This wasn’t a general appeal to fairness; it was a procedural opening that offered a rare chance to correct the flaws of his first attempt.

Unfortunately, he failed to capitalize on it. While he did submit documents in the second hearing, the judge noted a fatal flaw in his presentation: he “did not provide an explanation of the documents at hearing or testimony concerning the documents.”

Submitting a stack of papers is not the same as building a case. Evidence doesn’t speak for itself. Each document needed a narrative. Mr. Xia should have walked the judge through each paper, explaining: “This is the notice for the 2018 meeting. As you can see, an election is not on the agenda, which violates Bylaw 3.3. This document proves my specific claim.” Without that narrative, he just presented a puzzle with no solution.

The final, unambiguous conclusion from the second hearing was that the “Petitioner failed to establish that an election was required during either of those years.” The key takeaway is clear: a procedural victory like a rehearing is meaningless if the fundamental flaws in your case—in this instance, a lack of compelling, well-explained evidence—are not corrected.

From Principle to Proof

Mr. Xia’s journey shows a fatal progression: he began with a case built on feeling instead of fact, tried to fight it in the wrong court over a settled issue, and when given a rare chance to fix these fundamental errors, he failed to change his approach. It’s a story of how a lack of preparation can doom a case from start to finish.

This case is a stark reminder that in the eyes of the law, a right that cannot be proven does not exist. Before you begin your fight, ask yourself: are you prepared to prove your case, not just believe in it?


Case Participants

Petitioner Side

  • Haining Xia (petitioner)
    Appeared on his own behalf,

Respondent Side

  • Nick Nogami (attorney)
    Represented Respondent Dorsey Place Condominium Association,
  • Edith Rudder (attorney)
    Carpenter, Hazlewood, Delgado & Bolen, PLC
    Recipient of electronic transmission/mail

Neutral Parties

  • Sondra J. Vanella (ALJ)
    Office of Administrative Hearings
    Presiding Administrative Law Judge for original hearing and rehearing,,
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
    Received transmission of decisions; issued Order Granting Rehearing,,
  • Daniel Martin (ALJ)
    Referenced as the Judge who issued a previous Minute Entry regarding a motion to dismiss

Carlos J Sanchez & Marinda K Minch, vs. Tempe Villages Homeowners

Case Summary

Case ID 21F-H2121033-REL
Agency ADRE
Tribunal OAH
Decision Date 2021-03-09
Administrative Law Judge Sondra J. Vanella
Outcome none
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Carlos J. Sanchez & Marinda K. Minch Counsel
Respondent Tempe Villages Homeowners Association, Inc. Counsel Ashley Moscarello

Alleged Violations

Bylaws Article 4 Section 1

Outcome Summary

The Petition was dismissed because Petitioners failed to prove the Respondent HOA violated the Bylaws regarding the filling of a vacant Board seat. The ALJ determined the Bylaws did not impose a timeframe for filling the vacancy and the Board acted according to Article IV, Section 3.

Why this result: Petitioners failed to meet the burden of proof to establish the violation by a preponderance of the evidence. The Bylaws do not contain a provision providing a timeframe in which a vacancy on the Board must be filled.

Key Issues & Findings

Violation of Bylaws regarding Board of Directors composition and appointment

Petitioners alleged the HOA violated Bylaws Article 4 Section 1 by leaving a Board seat open following a resignation (August 2020) and not filling it until November 2020. The ALJ found the Bylaws (Sections 1, 2, and 3) did not mandate a timeframe for filling a vacancy, and the HOA followed procedures for appointment.

Orders: Petitioners’ Petition is dismissed.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 32-2199
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • Vazanno v. Superior Court, 74 Ariz. 369, 372, 249 P.2d 837 (1952)
  • A.A.C. R2-19-119(B)(2)
  • MORRIS K. UDALL, ARIZONA LAW OF EVIDENCE § 5 (1960)
  • BLACK’S LAW DICTIONARY at page 1220 (8th ed. 1999)
  • A.R.S. § 32-2199.02(B)
  • A.R.S. § 32-2199.04
  • A.R.S. § 41-1092.09

Analytics Highlights

Topics: HOA Governance, Board of Directors, Bylaws, Board Vacancy
Additional Citations:

  • A.R.S. § 32-2199
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • Vazanno v. Superior Court, 74 Ariz. 369, 372, 249 P.2d 837 (1952)
  • A.A.C. R2-19-119(B)(2)
  • MORRIS K. UDALL, ARIZONA LAW OF EVIDENCE § 5 (1960)
  • BLACK’S LAW DICTIONARY at page 1220 (8th ed. 1999)
  • A.R.S. § 32-2199.02(B)
  • A.R.S. § 32-2199.04
  • A.R.S. § 41-1092.09

Video Overview

Audio Overview

Decision Documents

21F-H2121033-REL Decision – 862059.pdf

Uploaded 2026-01-23T17:36:41 (132.3 KB)

Questions

Question

If a Board member resigns, does the HOA have to hold an election to fill the seat?

Short Answer

Not necessarily. Bylaws may allow the remaining Board members to appoint a successor for the unexpired term.

Detailed Answer

In this case, the Bylaws explicitly stated that in the event of a resignation, the remaining Board members select the successor. The ALJ found that the Board was not required to put this seat up for a general election, distinguishing it from seats with expiring terms.

Alj Quote

In the event of death, resignation or removal of a director, his successor shall be selected by the remaining members of the Board and shall serve for the unexpired term of his predecessor.

Legal Basis

Bylaws Article IV, Section 3

Topic Tags

  • Board Vacancies
  • Elections
  • Bylaws

Question

Is there a specific deadline for the Board to fill a vacant seat after a resignation?

Short Answer

Only if the governing documents specify one. If the Bylaws are silent, there is no strict timeframe.

Detailed Answer

The ALJ ruled that because the community's Bylaws did not specify a deadline, the HOA did not violate the rules by waiting several months (from August to November) to fill the vacancy.

Alj Quote

The Bylaws do not contain a timeframe in which the Board must appoint a successor director after the resignation of a director.

Legal Basis

Bylaws Interpretation

Topic Tags

  • Board Vacancies
  • Timelines
  • Bylaws

Question

Can the Community Manager appoint or remove Board members?

Short Answer

No. The authority to appoint or remove directors typically lies with the Board or the membership, not the manager.

Detailed Answer

The Community Manager testified that they lacked the authority to make such appointments, confirming that this power resides with the Board itself.

Alj Quote

Mr. Nurse further testified that he does not have the authority to appoint or remove members of the Board.

Legal Basis

Testimony / Findings of Fact

Topic Tags

  • Community Manager
  • Authority
  • Board Composition

Question

What is the 'burden of proof' for a homeowner suing their HOA in an administrative hearing?

Short Answer

The homeowner (Petitioner) must prove the violation by a 'preponderance of the evidence'.

Detailed Answer

This legal standard requires the homeowner to show that their claims are 'more probably true than not.' It is not enough to simply make an allegation; superior evidentiary weight is required.

Alj Quote

Petitioner bears the burden of proof to establish that Respondent committed the alleged violation by a preponderance of the evidence.

Legal Basis

A.R.S. § 41-1092.07(G)(2); A.A.C. R2-19-119(A)

Topic Tags

  • Legal Standards
  • Burden of Proof
  • Evidence

Question

Can I force the Board to hold a vote for a vacant seat if the term hasn't expired yet?

Short Answer

Generally, no. If the term is unexpired, it may not be eligible for a member vote if the Bylaws provide for appointment.

Detailed Answer

The ALJ accepted the explanation that a seat vacated by resignation was not eligible for the general member vote because the original term had not yet expired (it ran until 2022), whereas other seats were up for election because their terms had ended.

Alj Quote

Mr. Nurse explained that the term for the Board member who resigned does not expire until 2022, and as such was not eligible for a member vote.

Legal Basis

Findings of Fact / Bylaws

Topic Tags

  • Elections
  • Board Terms
  • Voting

Question

Does personal dislike or bias by the Board constitute a violation of the Bylaws?

Short Answer

Not on its own. The homeowner must prove a specific violation of the governing documents.

Detailed Answer

Although the homeowner claimed the Board disliked her and was trying to keep her out, the ALJ dismissed the petition because the HOA followed the technical requirements of the Bylaws regarding elections and appointments.

Alj Quote

Petitioners failed to prove by a preponderance of the evidence that Respondent violated the Bylaws as alleged in the Petition.

Legal Basis

Conclusions of Law

Topic Tags

  • Discrimination/Bias
  • Enforcement
  • Board Conduct

Case

Docket No
21F-H2121033-REL
Case Title
Carlos J. Sanchez & Marinda K. Minch v. Tempe Villages Homeowners Association, Inc.
Decision Date
2021-03-09
Alj Name
Sondra J. Vanella
Tribunal
OAH
Agency
ADRE

Questions

Question

If a Board member resigns, does the HOA have to hold an election to fill the seat?

Short Answer

Not necessarily. Bylaws may allow the remaining Board members to appoint a successor for the unexpired term.

Detailed Answer

In this case, the Bylaws explicitly stated that in the event of a resignation, the remaining Board members select the successor. The ALJ found that the Board was not required to put this seat up for a general election, distinguishing it from seats with expiring terms.

Alj Quote

In the event of death, resignation or removal of a director, his successor shall be selected by the remaining members of the Board and shall serve for the unexpired term of his predecessor.

Legal Basis

Bylaws Article IV, Section 3

Topic Tags

  • Board Vacancies
  • Elections
  • Bylaws

Question

Is there a specific deadline for the Board to fill a vacant seat after a resignation?

Short Answer

Only if the governing documents specify one. If the Bylaws are silent, there is no strict timeframe.

Detailed Answer

The ALJ ruled that because the community's Bylaws did not specify a deadline, the HOA did not violate the rules by waiting several months (from August to November) to fill the vacancy.

Alj Quote

The Bylaws do not contain a timeframe in which the Board must appoint a successor director after the resignation of a director.

Legal Basis

Bylaws Interpretation

Topic Tags

  • Board Vacancies
  • Timelines
  • Bylaws

Question

Can the Community Manager appoint or remove Board members?

Short Answer

No. The authority to appoint or remove directors typically lies with the Board or the membership, not the manager.

Detailed Answer

The Community Manager testified that they lacked the authority to make such appointments, confirming that this power resides with the Board itself.

Alj Quote

Mr. Nurse further testified that he does not have the authority to appoint or remove members of the Board.

Legal Basis

Testimony / Findings of Fact

Topic Tags

  • Community Manager
  • Authority
  • Board Composition

Question

What is the 'burden of proof' for a homeowner suing their HOA in an administrative hearing?

Short Answer

The homeowner (Petitioner) must prove the violation by a 'preponderance of the evidence'.

Detailed Answer

This legal standard requires the homeowner to show that their claims are 'more probably true than not.' It is not enough to simply make an allegation; superior evidentiary weight is required.

Alj Quote

Petitioner bears the burden of proof to establish that Respondent committed the alleged violation by a preponderance of the evidence.

Legal Basis

A.R.S. § 41-1092.07(G)(2); A.A.C. R2-19-119(A)

Topic Tags

  • Legal Standards
  • Burden of Proof
  • Evidence

Question

Can I force the Board to hold a vote for a vacant seat if the term hasn't expired yet?

Short Answer

Generally, no. If the term is unexpired, it may not be eligible for a member vote if the Bylaws provide for appointment.

Detailed Answer

The ALJ accepted the explanation that a seat vacated by resignation was not eligible for the general member vote because the original term had not yet expired (it ran until 2022), whereas other seats were up for election because their terms had ended.

Alj Quote

Mr. Nurse explained that the term for the Board member who resigned does not expire until 2022, and as such was not eligible for a member vote.

Legal Basis

Findings of Fact / Bylaws

Topic Tags

  • Elections
  • Board Terms
  • Voting

Question

Does personal dislike or bias by the Board constitute a violation of the Bylaws?

Short Answer

Not on its own. The homeowner must prove a specific violation of the governing documents.

Detailed Answer

Although the homeowner claimed the Board disliked her and was trying to keep her out, the ALJ dismissed the petition because the HOA followed the technical requirements of the Bylaws regarding elections and appointments.

Alj Quote

Petitioners failed to prove by a preponderance of the evidence that Respondent violated the Bylaws as alleged in the Petition.

Legal Basis

Conclusions of Law

Topic Tags

  • Discrimination/Bias
  • Enforcement
  • Board Conduct

Case

Docket No
21F-H2121033-REL
Case Title
Carlos J. Sanchez & Marinda K. Minch v. Tempe Villages Homeowners Association, Inc.
Decision Date
2021-03-09
Alj Name
Sondra J. Vanella
Tribunal
OAH
Agency
ADRE

Case Participants

Petitioner Side

  • Carlos J. Sanchez (petitioner)
    Candidate for Board election
  • Marinda K. Minch (petitioner)
    Candidate for Board election; considered for vacancy appointment; testified

Respondent Side

  • Ashley Moscarello (HOA attorney)
    Goodman Lawgroup
  • Bradley Hudson (board member)
    Tempe Villages Homeowners Association, Inc. Board
    President of the Board; testified as witness
  • Shawn Nurse (community manager)
    Tempe Villages Homeowners Association, Inc.
    Testified as witness; received ballots for election
  • William Skanadore (board member)
    Tempe Villages Homeowners Association, Inc. Board
    Incumbent candidate; elected
  • Will Terrick (board member)
    Tempe Villages Homeowners Association, Inc. Board
    Incumbent candidate; elected
  • Wendelyn Neal (board member)
    Tempe Villages Homeowners Association, Inc. Board
    Made motion to appoint Marinda Minch
  • Joel Krick (board member)
    Tempe Villages Homeowners Association, Inc. Board
  • Kathy Hudson (board member)
    Tempe Villages Homeowners Association, Inc. Board
  • Christiane Pieraggi (board member)
    Tempe Villages Homeowners Association, Inc. Board
    Appointed to fill vacancy

Neutral Parties

  • Sondra J. Vanella (ALJ)
    OAH
  • Judy Lowe (commissioner)
    ADRE

Other Participants

  • John Neelsen (unknown)
    Candidate for Board election
  • Tania Almonte (board member)
    Tempe Villages Homeowners Association, Inc. Board
    Former Board member whose resignation created a vacancy
  • Ruby (witness assistant)
    Aided in counting votes

MICHAEL J. STOLTENBERG v. RANCHO DEL ORO HOMEOWNERS ASSOCIATION

Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.

Case Summary

Case ID 20F-H2020059-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2021-02-12
Administrative Law Judge Sondra J. Vanella
Outcome loss
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Michael J. Stoltenberg Counsel
Respondent Rancho Del Oro Homeowners Association Counsel Nicole Payne

Alleged Violations

CC&Rs § 5.1; A.R.S. § 10-3842

Outcome Summary

The Administrative Law Judge dismissed the petition because the Petitioner failed to meet the burden of proof to show that the HOA violated the governing documents, primarily because the Petitioner refused access to his back yard, and the CC&Rs were not interpreted to include maintenance of an individual homeowner’s swimming pool.

Why this result: Petitioner refused to allow the HOA access to his back yard to perform landscape services, and failed to establish that pool maintenance was included in the HOA’s landscaping responsibility under the CC&Rs.

Key Issues & Findings

Failure to maintain landscaping and acting in bad faith

Petitioner alleged the HOA violated CC&Rs § 5.1 and A.R.S. § 10-3842 by failing to maintain landscaping in 2020. The dispute centered on whether landscaping duties included Petitioner's private pool/hardscape and Petitioner's refusal to grant access to his locked backyard for maintenance services.

Orders: Petition dismissed. Respondent was required to communicate the days and times for performing back yard landscaping so Petitioner could provide access while maintaining safety precautions.

Filing fee: $0.00

Disposition: respondent_win

Cited:

  • CC&Rs § 5.1
  • A.R.S. § 10-3842

Analytics Highlights

Topics: Landscaping, Pool Maintenance, Access Denial, CC&R Enforcement, A.R.S. § 10-3842
Additional Citations:

  • A.R.S. § 32-2199(B)
  • A.R.S. § 33-1803
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • A.R.S. § 32-2199.02(B)
  • CC&Rs § 5.1
  • A.R.S. § 10-3842

Video Overview

Audio Overview

Decision Documents

20F-H2020059-REL-RHG Decision – 855028.pdf

Uploaded 2025-10-09T03:35:25 (139.1 KB)

20F-H2020059-REL-RHG Decision – ../20F-H2020059-REL/815480.pdf

Uploaded 2026-01-20T13:57:27 (124.1 KB)





Briefing Doc – 20F-H2020059-REL-RHG


Briefing on Stoltenberg v. Rancho Del Oro Homeowners Association

Executive Summary

This document synthesizes the findings and rulings from two administrative hearings concerning a dispute between homeowner Michael J. Stoltenberg (Petitioner) and the Rancho Del Oro Homeowners Association (Respondent). The Petitioner alleged the HOA violated its governing documents by failing to maintain landscaping at his property. The case was ultimately dismissed after an initial hearing and a subsequent rehearing.

The core of the dispute centered on two key issues: the scope of “landscaping” services required by the HOA’s Covenants, Conditions, and Restrictions (CC&Rs), and the Petitioner’s denial of access to his backyard. The Petitioner argued that the undefined term “landscaping” in the CC&Rs should be interpreted broadly to include maintenance of his private swimming pool, which he referred to as a “water feature.” Concurrently, he acknowledged keeping his backyard gate locked for liability reasons related to the pool, preventing the HOA’s contractor from performing any work.

The Administrative Law Judge dismissed the petition, finding that the Petitioner failed to meet his burden of proof. The judge concluded that the HOA had made repeated, documented attempts to perform its duties, but was actively prevented from doing so by the Petitioner. Critically, the judge ruled that a reasonable interpretation of “landscaping,” supported by dictionary definitions and the Arizona Registrar of Contractors’ distinct licensing classifications for landscaping and swimming pool services, does not include the maintenance of a private pool and its associated mechanical equipment.

I. Case Overview

Case Detail

Information

Case Number

20F-H2020059-REL and 20F-H2020059-REL-RHG (Rehearing)

Petitioner

Michael J. Stoltenberg (Homeowner at 11777 E. Calle Gaudi, Yuma, AZ)

Respondent

Rancho Del Oro Homeowners Association (HOA)

Office of Administrative Hearings, Arizona

Presiding Judge

Administrative Law Judge Sondra J. Vanella

Hearing Dates

August 3, 2020 (Initial Hearing) and February 2, 2021 (Rehearing)

Final Disposition

Petition Dismissed (February 12, 2021)

II. Petitioner’s Allegations and Arguments

The Petitioner filed a petition with the Arizona Department of Real Estate on or about April 21, 2020, alleging the HOA acted in “bad faith” and failed to perform its duties in 2020. The core of his case was built on the following claims:

Violation of CC&Rs: The Petitioner alleged a violation of § 5.1 of the HOA’s CC&Rs, which mandates that the “Association shall maintain… landscaping on individual Lots outside of structures.” He also alleged a violation of Arizona Revised Statutes (A.R.S.) § 10-3842, although this was not addressed at the hearing.

Broad Interpretation of “Landscaping”: The Petitioner contended that since the CC&Rs do not define “landscaping,” the term should encompass all features on his lot. He specifically asserted that the HOA was responsible for maintaining:

◦ His swimming pool (referred to as a “water feature”), including the pump, filter, and chemicals.

◦ His unique xeriscape with geometric patterns.

◦ Walking paths that required staining.

◦ Replenishing decorative rock when it wears thin.

◦ The patio and all hardscape.

Denial of Access: The Petitioner acknowledged that the gate to his backyard was “always locked for liability reasons” due to the pool. At the rehearing, he argued that the HOA failed to communicate the landscaping schedule, which would have afforded him an opportunity to unlock the gate.

Rehearing Claims: In his request for a rehearing, the Petitioner cited several grounds, including an abuse of discretion by the judge, errors in evidence, and issues related to the Americans with Disabilities Act (ADA), claiming hearing loss put him at a “severe disadvantage.” At the rehearing itself, he also asserted that the Respondent was “falsely representing themselves as an HOA” and did not have an elected Board.

III. Respondent’s Defense and Evidence

The HOA, represented by Nicole Payne, Esq., argued that it had fulfilled its obligations and that any failure to maintain the Petitioner’s backyard was due to his own actions.

Consistent Maintenance of Front Yard: The HOA established that its contractor, Mowtown Landscape, had continuously maintained the Petitioner’s front yard since their contract began in January 2020.

Denied Access to Backyard: The central defense was that the HOA’s contractor was repeatedly and deliberately denied access to the backyard. This was supported by substantial evidence:

Testimony of Rian Baas (Mowtown Landscape): Mr. Baas testified that his crews were at the community every Wednesday and Thursday. He stated they knocked on the Petitioner’s door and left notes or business cards four or five times between January and March 2020.

Testimony of Diana Crites (Property Manager): Ms. Crites presented a text message from Mr. Baas dated March 24, 2020, which read:

Documentary Evidence: A photograph of the locked gate was submitted, along with a letter from Mr. Baas stating, “There is a lock on the gate going to the back yard and we were trying to see if they [sic] people inside the house wanted us to maintenance the back yard. No one ever answered or came to the door.”

Scope of HOA Services: Ms. Crites testified that the HOA provides uniform services (front yard maintenance, mowing and blowing of back yards, sprinkler system maintenance) and does not offer “concierge” services like maintaining potted plants or private pools. The community pool, she noted, is maintained by a different company entirely (Crystal Clear Pool Maintenance).

IV. Judicial Findings and Legal Rulings

Administrative Law Judge Sondra J. Vanella found in favor of the Respondent in both the initial decision and the rehearing, ultimately dismissing the petition.

Initial Decision (August 17, 2020)

The initial petition was denied because the Petitioner failed to meet the burden of proof. The judge’s reasoning was:

1. Denial of Access: The Petitioner’s own admission, coupled with “credible, probative, and substantial evidence,” established that he had refused to allow the HOA access to his backyard since January 2020.

2. HOA Attempts: The evidence demonstrated that the HOA had attempted to access the yard on multiple occasions and was “specifically instructed in March 2020, that Respondent was not permitted to access Petitioner’s back yard.”

3. Scope of CC&Rs: The judge concluded that while § 5.1(a) of the CC&Rs requires the HOA to maintain yards, “nothing therein requires Respondent to maintain an individual member’s pool.”

Rehearing Decision (February 12, 2021)

After the Commissioner of the Department of Real Estate granted a rehearing, Judge Vanella again dismissed the petition, providing a more detailed legal analysis of the term “landscaping.”

1. Burden of Proof: The judge reiterated that the Petitioner bore the burden to establish that the HOA was legally obligated to maintain his pool, but “failed to establish by a preponderance of the evidence that Respondent must do so.”

2. Definition of “Landscaping”: The judge found that the definitions of “landscaping” from various sources, including dictionaries, “cannot reasonably be read to include a swimming pool and the associated mechanical equipment.”

3. State Licensing as Key Differentiator: The most definitive part of the ruling relied on the Arizona Registrar of Contractors’ licensing classifications, which treat landscaping and pool maintenance as two separate and distinct services.

License Classification

Description & Relevance

R-21 Hardscaping and Irrigation Systems (Formerly Landscaping and Irrigation Systems)

Allows for installation and repair of non-loadbearing concrete, patios, decorative walls, irrigation systems, and water features not attached to swimming pools. The classification specifically precludes the licensee from contracting for work on “swimming pools, pool deck coatings.”

R-6 Swimming Pool Service and Repair

A separate license required “to service and perform minor repair of residential pools and accessories.”

The judge concluded: “The Registrar’s licensing scheme supports a conclusion that landscaping maintenance and pool maintenance are two separate and distinct services… the CC&Rs cannot reasonably be interpreted to include pool maintenance when it required Respondent to maintain landscaping.”

Judicial Recommendation

While ruling against the Petitioner, the judge offered a forward-looking, non-binding recommendation:

“…given that Petitioner is required to keep his gate secured due to having a pool, it is reasonable, going forward, for Respondent to communicate the days and times that it will be performing the landscaping of Petitioner’s back yard so that Petitioner can provide access for that service while maintaining safety precautions.”






Study Guide – 20F-H2020059-REL-RHG


Study Guide: Case No. 20F-H2020059-REL

Quiz: Short-Answer Questions

Instructions: Please answer the following questions in 2-3 complete sentences, using only information provided in the case documents.

1. Identify the Petitioner and Respondent in this case and describe the core issue of their dispute.

2. What specific provision of the governing documents did the Petitioner, Michael J. Stoltenberg, claim the Respondent violated?

3. According to the Petitioner’s testimony, what unique features did his property’s landscaping include, and what services did he believe the HOA was responsible for?

4. What was the primary reason the Respondent’s landscaping contractor, Mowtown Landscape, was unable to perform maintenance in the Petitioner’s backyard?

5. What was the testimony of Diana Crites, the property manager, regarding the scope of standard landscaping services provided by the HOA?

6. On what grounds did the Administrative Law Judge deny the Petitioner’s initial petition in the decision dated August 17, 2020?

7. For what primary reasons did the Commissioner of the Department of Real Estate grant the Petitioner a rehearing?

8. In the rehearing, what external sources did the Administrative Law Judge consult to determine the definition of “landscaping”?

9. What is the legal standard of proof required in this case, and who bears the responsibility for meeting it?

10. What was the final order issued after the rehearing on February 12, 2021, and what reasonable suggestion did the judge offer for future interactions?

——————————————————————————–

Answer Key

1. The Petitioner was homeowner Michael J. Stoltenberg. The Respondent was the Rancho Del Oro Homeowners Association (HOA). The core dispute concerned the HOA’s alleged failure to maintain the landscaping on the Petitioner’s property as required by the community’s CC&Rs, specifically whether this obligation included maintaining the Petitioner’s private pool.

2. The Petitioner claimed the Respondent violated Section 5.1 of the Covenants, Conditions, and Restrictions (CC&Rs). This section outlines the Association’s duties, including the maintenance of landscaping on individual lots outside of structures. The Petitioner also initially alleged a violation of Arizona Revised Statutes (A.R.S.) § 10-3842.

3. The Petitioner testified that his landscaping was unique, including xeriscape with geometric patterns, “water features” (a pool), and walking paths that needed staining. He contended that the HOA should be responsible for maintaining these features, including replenishing the rock in his front yard when it wore thin.

4. The landscaping contractor was unable to perform maintenance because the gate to the backyard was always locked. The Petitioner acknowledged he kept it locked for liability reasons due to the pool, and evidence showed that in March 2020, a woman at the residence explicitly told the landscapers she did not want anyone in the backyard.

5. Diana Crites testified that the HOA provides uniform services, not “concierge” services. This includes front yard maintenance and mowing and blowing of backyards, but not maintaining potted plants, driveways, property-dividing walls, or individual homeowners’ pools.

6. The judge denied the petition because the evidence, including the Petitioner’s own admission, established that he had refused to allow the Respondent access to his backyard since January 2020. The decision noted the Respondent had made multiple attempts to access the yard and had consistently maintained the front yard.

7. The rehearing was granted for reasons outlined in the Petitioner’s rehearing request. These included claims of irregularity in the proceedings, newly discovered evidence, errors in the admission of evidence, and that the original decision was not supported by evidence or was contrary to law. The Petitioner also cited ADA and privacy issues.

8. The Administrative Law Judge consulted various online dictionary definitions (Oxford English Dictionary, Dictionary.com, Merriam-Webster, Law Insider). She also analyzed the license classifications from the Arizona Registrar of Contractors, specifically the R-21 Hardscaping and Irrigation Systems license and the R-6 Swimming Pool Service and Repair license.

9. The legal standard is “preponderance of the evidence,” which means the proof must convince the trier of fact that a contention is more probably true than not. The Petitioner bears the burden of proof to establish that the Respondent violated the governing documents.

10. The final order dismissed the Petitioner’s petition again, finding he failed to prove the HOA was obligated to maintain his pool. However, the judge suggested that it would be reasonable for the Respondent to communicate the days and times of its landscaping services going forward so the Petitioner could provide access while maintaining safety precautions.

——————————————————————————–

Essay Questions

Instructions: The following questions are designed to test a deeper, more comprehensive understanding of the case. Formulate a detailed essay response for each prompt.

1. Analyze the concept of “burden of proof” as it applies to this case. Explain who held the burden, what they were required to prove, and why the Administrative Law Judge ultimately found that they failed to meet this burden in both the initial hearing and the rehearing.

2. Discuss the role of access in the dispute between Michael J. Stoltenberg and the Rancho Del Oro HOA. How did the issue of the locked gate impact the initial ruling, and how did the Petitioner attempt to reframe this issue in the rehearing?

3. The interpretation of the word “landscaping” was central to the rehearing. Detail the Petitioner’s interpretation versus the conclusion reached by the Administrative Law Judge. What evidence and legal reasoning did the Judge use to support her conclusion that pool maintenance is not included in landscaping?

4. Trace the procedural history of this case, from the initial petition filing on April 21, 2020, to the final order after the rehearing. Identify the key events, the specific reasons cited for the rehearing, and the legal basis for the final dismissal.

5. Based on the testimony of Diana Crites and Rian Baas, describe the standard landscaping services provided by the Rancho Del Oro HOA and its contractor. How does this standard practice contrast with the specific and unique services the Petitioner demanded for his property?

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An independent judge who presides over administrative hearings, makes findings of fact and conclusions of law, and issues decisions and orders. In this case, Sondra J. Vanella served as the ALJ.

A.R.S.

Abbreviation for Arizona Revised Statutes, which are the codified laws of the state of Arizona.

Burden of Proof

The obligation on a party in a legal dispute to provide sufficient evidence to prove their claim. In this case, the Petitioner bore the burden of proof.

Covenants, Conditions, and Restrictions. These are the governing legal documents that set up the rules for a planned community or homeowners’ association.

Department

Refers to the Arizona Department of Real Estate (ADRE), the state agency with jurisdiction over HOA dispute resolution petitions.

Homeowners’ Association. An organization in a subdivision, planned community, or condominium that makes and enforces rules for the properties and its residents. The Respondent was the Rancho Del Oro HOA.

Petitioner

The party who files a petition initiating a legal action. In this case, homeowner Michael J. Stoltenberg.

Petition

A formal written request filed with a court or administrative body to initiate a legal proceeding. Mr. Stoltenberg filed a petition alleging the HOA violated its CC&Rs.

Preponderance of the Evidence

The standard of proof in most civil and administrative cases. It requires the party with the burden of proof to convince the fact-finder that their claim is more likely to be true than not true.

Registrar of Contractors

The Arizona state agency responsible for licensing and regulating contractors. The ALJ referenced its license classifications for landscaping (R-21) and swimming pools (R-6) to help define the scope of services.

Respondent

The party against whom a petition is filed. In this case, the Rancho Del Oro Homeowners Association.






Blog Post – 20F-H2020059-REL-RHG


Briefing on Stoltenberg v. Rancho Del Oro Homeowners Association

Executive Summary

This document synthesizes the findings and rulings from two administrative hearings concerning a dispute between homeowner Michael J. Stoltenberg (Petitioner) and the Rancho Del Oro Homeowners Association (Respondent). The Petitioner alleged the HOA violated its governing documents by failing to maintain landscaping at his property. The case was ultimately dismissed after an initial hearing and a subsequent rehearing.

The core of the dispute centered on two key issues: the scope of “landscaping” services required by the HOA’s Covenants, Conditions, and Restrictions (CC&Rs), and the Petitioner’s denial of access to his backyard. The Petitioner argued that the undefined term “landscaping” in the CC&Rs should be interpreted broadly to include maintenance of his private swimming pool, which he referred to as a “water feature.” Concurrently, he acknowledged keeping his backyard gate locked for liability reasons related to the pool, preventing the HOA’s contractor from performing any work.

The Administrative Law Judge dismissed the petition, finding that the Petitioner failed to meet his burden of proof. The judge concluded that the HOA had made repeated, documented attempts to perform its duties, but was actively prevented from doing so by the Petitioner. Critically, the judge ruled that a reasonable interpretation of “landscaping,” supported by dictionary definitions and the Arizona Registrar of Contractors’ distinct licensing classifications for landscaping and swimming pool services, does not include the maintenance of a private pool and its associated mechanical equipment.

I. Case Overview

Case Detail

Information

Case Number

20F-H2020059-REL and 20F-H2020059-REL-RHG (Rehearing)

Petitioner

Michael J. Stoltenberg (Homeowner at 11777 E. Calle Gaudi, Yuma, AZ)

Respondent

Rancho Del Oro Homeowners Association (HOA)

Office of Administrative Hearings, Arizona

Presiding Judge

Administrative Law Judge Sondra J. Vanella

Hearing Dates

August 3, 2020 (Initial Hearing) and February 2, 2021 (Rehearing)

Final Disposition

Petition Dismissed (February 12, 2021)

II. Petitioner’s Allegations and Arguments

The Petitioner filed a petition with the Arizona Department of Real Estate on or about April 21, 2020, alleging the HOA acted in “bad faith” and failed to perform its duties in 2020. The core of his case was built on the following claims:

Violation of CC&Rs: The Petitioner alleged a violation of § 5.1 of the HOA’s CC&Rs, which mandates that the “Association shall maintain… landscaping on individual Lots outside of structures.” He also alleged a violation of Arizona Revised Statutes (A.R.S.) § 10-3842, although this was not addressed at the hearing.

Broad Interpretation of “Landscaping”: The Petitioner contended that since the CC&Rs do not define “landscaping,” the term should encompass all features on his lot. He specifically asserted that the HOA was responsible for maintaining:

◦ His swimming pool (referred to as a “water feature”), including the pump, filter, and chemicals.

◦ His unique xeriscape with geometric patterns.

◦ Walking paths that required staining.

◦ Replenishing decorative rock when it wears thin.

◦ The patio and all hardscape.

Denial of Access: The Petitioner acknowledged that the gate to his backyard was “always locked for liability reasons” due to the pool. At the rehearing, he argued that the HOA failed to communicate the landscaping schedule, which would have afforded him an opportunity to unlock the gate.

Rehearing Claims: In his request for a rehearing, the Petitioner cited several grounds, including an abuse of discretion by the judge, errors in evidence, and issues related to the Americans with Disabilities Act (ADA), claiming hearing loss put him at a “severe disadvantage.” At the rehearing itself, he also asserted that the Respondent was “falsely representing themselves as an HOA” and did not have an elected Board.

III. Respondent’s Defense and Evidence

The HOA, represented by Nicole Payne, Esq., argued that it had fulfilled its obligations and that any failure to maintain the Petitioner’s backyard was due to his own actions.

Consistent Maintenance of Front Yard: The HOA established that its contractor, Mowtown Landscape, had continuously maintained the Petitioner’s front yard since their contract began in January 2020.

Denied Access to Backyard: The central defense was that the HOA’s contractor was repeatedly and deliberately denied access to the backyard. This was supported by substantial evidence:

Testimony of Rian Baas (Mowtown Landscape): Mr. Baas testified that his crews were at the community every Wednesday and Thursday. He stated they knocked on the Petitioner’s door and left notes or business cards four or five times between January and March 2020.

Testimony of Diana Crites (Property Manager): Ms. Crites presented a text message from Mr. Baas dated March 24, 2020, which read:

Documentary Evidence: A photograph of the locked gate was submitted, along with a letter from Mr. Baas stating, “There is a lock on the gate going to the back yard and we were trying to see if they [sic] people inside the house wanted us to maintenance the back yard. No one ever answered or came to the door.”

Scope of HOA Services: Ms. Crites testified that the HOA provides uniform services (front yard maintenance, mowing and blowing of back yards, sprinkler system maintenance) and does not offer “concierge” services like maintaining potted plants or private pools. The community pool, she noted, is maintained by a different company entirely (Crystal Clear Pool Maintenance).

IV. Judicial Findings and Legal Rulings

Administrative Law Judge Sondra J. Vanella found in favor of the Respondent in both the initial decision and the rehearing, ultimately dismissing the petition.

Initial Decision (August 17, 2020)

The initial petition was denied because the Petitioner failed to meet the burden of proof. The judge’s reasoning was:

1. Denial of Access: The Petitioner’s own admission, coupled with “credible, probative, and substantial evidence,” established that he had refused to allow the HOA access to his backyard since January 2020.

2. HOA Attempts: The evidence demonstrated that the HOA had attempted to access the yard on multiple occasions and was “specifically instructed in March 2020, that Respondent was not permitted to access Petitioner’s back yard.”

3. Scope of CC&Rs: The judge concluded that while § 5.1(a) of the CC&Rs requires the HOA to maintain yards, “nothing therein requires Respondent to maintain an individual member’s pool.”

Rehearing Decision (February 12, 2021)

After the Commissioner of the Department of Real Estate granted a rehearing, Judge Vanella again dismissed the petition, providing a more detailed legal analysis of the term “landscaping.”

1. Burden of Proof: The judge reiterated that the Petitioner bore the burden to establish that the HOA was legally obligated to maintain his pool, but “failed to establish by a preponderance of the evidence that Respondent must do so.”

2. Definition of “Landscaping”: The judge found that the definitions of “landscaping” from various sources, including dictionaries, “cannot reasonably be read to include a swimming pool and the associated mechanical equipment.”

3. State Licensing as Key Differentiator: The most definitive part of the ruling relied on the Arizona Registrar of Contractors’ licensing classifications, which treat landscaping and pool maintenance as two separate and distinct services.

License Classification

Description & Relevance

R-21 Hardscaping and Irrigation Systems (Formerly Landscaping and Irrigation Systems)

Allows for installation and repair of non-loadbearing concrete, patios, decorative walls, irrigation systems, and water features not attached to swimming pools. The classification specifically precludes the licensee from contracting for work on “swimming pools, pool deck coatings.”

R-6 Swimming Pool Service and Repair

A separate license required “to service and perform minor repair of residential pools and accessories.”

The judge concluded: “The Registrar’s licensing scheme supports a conclusion that landscaping maintenance and pool maintenance are two separate and distinct services… the CC&Rs cannot reasonably be interpreted to include pool maintenance when it required Respondent to maintain landscaping.”

Judicial Recommendation

While ruling against the Petitioner, the judge offered a forward-looking, non-binding recommendation:

“…given that Petitioner is required to keep his gate secured due to having a pool, it is reasonable, going forward, for Respondent to communicate the days and times that it will be performing the landscaping of Petitioner’s back yard so that Petitioner can provide access for that service while maintaining safety precautions.”


Case Participants

Petitioner Side

  • Michael J. Stoltenberg (petitioner)

Respondent Side

  • Nicole Payne (HOA attorney)
  • Diana Crites (property manager/witness)
    Crites and Associates
    Owner of Respondent's property management company; licensed broker
  • Rian Baas (witness/contractor owner)
    Mowtown Landscape
    Owner of landscaping company contracted by Respondent
  • Lydia A. Peirce Linsmeier (HOA attorney)
    CARPENTER, HAZLEWOOD, DELGADO & BOLEN LLP
  • Luis (landscaping staff)
    Staff member mentioned in text regarding access attempts
  • Jill (staff/employee)
    Staff member mentioned printing paper for Luis regarding access attempts

Neutral Parties

  • Sondra J. Vanella (ALJ)
    OAH
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate

MICHAEL J. STOLTENBERG v. RANCHO DEL ORO HOMEOWNERS ASSOCIATION

Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.

Case Summary

Case ID 20F-H2020059-REL
Agency ADRE
Tribunal OAH
Decision Date 2021-02-12
Administrative Law Judge Sondra J. Vanella
Outcome loss
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Michael J. Stoltenberg Counsel
Respondent Rancho Del Oro Homeowners Association Counsel Nicole Payne

Alleged Violations

CC&Rs § 5.1; A.R.S. § 10-3842

Outcome Summary

The Petition was dismissed after rehearing because Petitioner failed to establish by a preponderance of the evidence that the Respondent violated the CC&Rs. The ALJ found that Petitioner continually refused Respondent access to his locked back yard for landscaping maintenance, and the CC&Rs requiring landscaping do not mandate pool maintenance.

Why this result: Petitioner failed to establish a violation due to refusal of access to the back yard and misinterpretation of CC&R obligations regarding pool maintenance.

Key Issues & Findings

Failure to maintain landscaping and acting in bad faith

Petitioner alleged Respondent HOA violated CC&Rs by failing to maintain landscaping in 2020 and acting in bad faith, asserting that pool/hardscape maintenance was included in landscaping duties, and requesting the maximum fine. Respondent countered that they consistently maintained the front yard but were denied access to the locked backyard due to Petitioner's pool liability concerns.

Orders: Petitioner's Petition was dismissed/denied as Petitioner failed to establish a violation by a preponderance of the evidence. However, Respondent was ordered, going forward, to communicate the days and times they will be performing back yard landscaping so Petitioner can provide access.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • CC&Rs § 5.1
  • CC&Rs § 5.1(a)
  • A.R.S. § 10-3842
  • A.R.S. § 32-2199(B)
  • A.R.S. § 33-1803
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • A.R.S. § 32-1122(A)(1)
  • A.R.S. § 41-1092.08(H)
  • A.R.S. § 12-904(A)

Analytics Highlights

Topics: HOA Duties, Landscaping, Pool Maintenance, CC&Rs, Access Refusal, Rehearing
Additional Citations:

  • CC&Rs § 5.1
  • CC&Rs § 5.1(a)
  • A.R.S. § 10-3842
  • A.R.S. § 32-2199(B)
  • A.R.S. § 33-1803
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • A.R.S. § 32-1122(A)(1)
  • A.R.S. § 41-1092.08(H)
  • A.R.S. § 12-904(A)

Video Overview

Audio Overview

Decision Documents

20F-H2020059-REL-RHG Decision – 855028.pdf

Uploaded 2026-01-23T17:33:28 (139.1 KB)

20F-H2020059-REL-RHG Decision – ../20F-H2020059-REL/815480.pdf

Uploaded 2026-01-23T17:33:31 (124.1 KB)





Briefing Doc – 20F-H2020059-REL-RHG


Briefing on Stoltenberg v. Rancho Del Oro Homeowners Association

Executive Summary

This document synthesizes the findings and rulings from two administrative hearings concerning a dispute between homeowner Michael J. Stoltenberg (Petitioner) and the Rancho Del Oro Homeowners Association (Respondent). The Petitioner alleged the HOA violated its governing documents by failing to maintain landscaping at his property. The case was ultimately dismissed after an initial hearing and a subsequent rehearing.

The core of the dispute centered on two key issues: the scope of “landscaping” services required by the HOA’s Covenants, Conditions, and Restrictions (CC&Rs), and the Petitioner’s denial of access to his backyard. The Petitioner argued that the undefined term “landscaping” in the CC&Rs should be interpreted broadly to include maintenance of his private swimming pool, which he referred to as a “water feature.” Concurrently, he acknowledged keeping his backyard gate locked for liability reasons related to the pool, preventing the HOA’s contractor from performing any work.

The Administrative Law Judge dismissed the petition, finding that the Petitioner failed to meet his burden of proof. The judge concluded that the HOA had made repeated, documented attempts to perform its duties, but was actively prevented from doing so by the Petitioner. Critically, the judge ruled that a reasonable interpretation of “landscaping,” supported by dictionary definitions and the Arizona Registrar of Contractors’ distinct licensing classifications for landscaping and swimming pool services, does not include the maintenance of a private pool and its associated mechanical equipment.

I. Case Overview

Case Detail

Information

Case Number

20F-H2020059-REL and 20F-H2020059-REL-RHG (Rehearing)

Petitioner

Michael J. Stoltenberg (Homeowner at 11777 E. Calle Gaudi, Yuma, AZ)

Respondent

Rancho Del Oro Homeowners Association (HOA)

Office of Administrative Hearings, Arizona

Presiding Judge

Administrative Law Judge Sondra J. Vanella

Hearing Dates

August 3, 2020 (Initial Hearing) and February 2, 2021 (Rehearing)

Final Disposition

Petition Dismissed (February 12, 2021)

II. Petitioner’s Allegations and Arguments

The Petitioner filed a petition with the Arizona Department of Real Estate on or about April 21, 2020, alleging the HOA acted in “bad faith” and failed to perform its duties in 2020. The core of his case was built on the following claims:

Violation of CC&Rs: The Petitioner alleged a violation of § 5.1 of the HOA’s CC&Rs, which mandates that the “Association shall maintain… landscaping on individual Lots outside of structures.” He also alleged a violation of Arizona Revised Statutes (A.R.S.) § 10-3842, although this was not addressed at the hearing.

Broad Interpretation of “Landscaping”: The Petitioner contended that since the CC&Rs do not define “landscaping,” the term should encompass all features on his lot. He specifically asserted that the HOA was responsible for maintaining:

◦ His swimming pool (referred to as a “water feature”), including the pump, filter, and chemicals.

◦ His unique xeriscape with geometric patterns.

◦ Walking paths that required staining.

◦ Replenishing decorative rock when it wears thin.

◦ The patio and all hardscape.

Denial of Access: The Petitioner acknowledged that the gate to his backyard was “always locked for liability reasons” due to the pool. At the rehearing, he argued that the HOA failed to communicate the landscaping schedule, which would have afforded him an opportunity to unlock the gate.

Rehearing Claims: In his request for a rehearing, the Petitioner cited several grounds, including an abuse of discretion by the judge, errors in evidence, and issues related to the Americans with Disabilities Act (ADA), claiming hearing loss put him at a “severe disadvantage.” At the rehearing itself, he also asserted that the Respondent was “falsely representing themselves as an HOA” and did not have an elected Board.

III. Respondent’s Defense and Evidence

The HOA, represented by Nicole Payne, Esq., argued that it had fulfilled its obligations and that any failure to maintain the Petitioner’s backyard was due to his own actions.

Consistent Maintenance of Front Yard: The HOA established that its contractor, Mowtown Landscape, had continuously maintained the Petitioner’s front yard since their contract began in January 2020.

Denied Access to Backyard: The central defense was that the HOA’s contractor was repeatedly and deliberately denied access to the backyard. This was supported by substantial evidence:

Testimony of Rian Baas (Mowtown Landscape): Mr. Baas testified that his crews were at the community every Wednesday and Thursday. He stated they knocked on the Petitioner’s door and left notes or business cards four or five times between January and March 2020.

Testimony of Diana Crites (Property Manager): Ms. Crites presented a text message from Mr. Baas dated March 24, 2020, which read:

Documentary Evidence: A photograph of the locked gate was submitted, along with a letter from Mr. Baas stating, “There is a lock on the gate going to the back yard and we were trying to see if they [sic] people inside the house wanted us to maintenance the back yard. No one ever answered or came to the door.”

Scope of HOA Services: Ms. Crites testified that the HOA provides uniform services (front yard maintenance, mowing and blowing of back yards, sprinkler system maintenance) and does not offer “concierge” services like maintaining potted plants or private pools. The community pool, she noted, is maintained by a different company entirely (Crystal Clear Pool Maintenance).

IV. Judicial Findings and Legal Rulings

Administrative Law Judge Sondra J. Vanella found in favor of the Respondent in both the initial decision and the rehearing, ultimately dismissing the petition.

Initial Decision (August 17, 2020)

The initial petition was denied because the Petitioner failed to meet the burden of proof. The judge’s reasoning was:

1. Denial of Access: The Petitioner’s own admission, coupled with “credible, probative, and substantial evidence,” established that he had refused to allow the HOA access to his backyard since January 2020.

2. HOA Attempts: The evidence demonstrated that the HOA had attempted to access the yard on multiple occasions and was “specifically instructed in March 2020, that Respondent was not permitted to access Petitioner’s back yard.”

3. Scope of CC&Rs: The judge concluded that while § 5.1(a) of the CC&Rs requires the HOA to maintain yards, “nothing therein requires Respondent to maintain an individual member’s pool.”

Rehearing Decision (February 12, 2021)

After the Commissioner of the Department of Real Estate granted a rehearing, Judge Vanella again dismissed the petition, providing a more detailed legal analysis of the term “landscaping.”

1. Burden of Proof: The judge reiterated that the Petitioner bore the burden to establish that the HOA was legally obligated to maintain his pool, but “failed to establish by a preponderance of the evidence that Respondent must do so.”

2. Definition of “Landscaping”: The judge found that the definitions of “landscaping” from various sources, including dictionaries, “cannot reasonably be read to include a swimming pool and the associated mechanical equipment.”

3. State Licensing as Key Differentiator: The most definitive part of the ruling relied on the Arizona Registrar of Contractors’ licensing classifications, which treat landscaping and pool maintenance as two separate and distinct services.

License Classification

Description & Relevance

R-21 Hardscaping and Irrigation Systems (Formerly Landscaping and Irrigation Systems)

Allows for installation and repair of non-loadbearing concrete, patios, decorative walls, irrigation systems, and water features not attached to swimming pools. The classification specifically precludes the licensee from contracting for work on “swimming pools, pool deck coatings.”

R-6 Swimming Pool Service and Repair

A separate license required “to service and perform minor repair of residential pools and accessories.”

The judge concluded: “The Registrar’s licensing scheme supports a conclusion that landscaping maintenance and pool maintenance are two separate and distinct services… the CC&Rs cannot reasonably be interpreted to include pool maintenance when it required Respondent to maintain landscaping.”

Judicial Recommendation

While ruling against the Petitioner, the judge offered a forward-looking, non-binding recommendation:

“…given that Petitioner is required to keep his gate secured due to having a pool, it is reasonable, going forward, for Respondent to communicate the days and times that it will be performing the landscaping of Petitioner’s back yard so that Petitioner can provide access for that service while maintaining safety precautions.”






Study Guide – 20F-H2020059-REL-RHG


Study Guide: Case No. 20F-H2020059-REL

Quiz: Short-Answer Questions

Instructions: Please answer the following questions in 2-3 complete sentences, using only information provided in the case documents.

1. Identify the Petitioner and Respondent in this case and describe the core issue of their dispute.

2. What specific provision of the governing documents did the Petitioner, Michael J. Stoltenberg, claim the Respondent violated?

3. According to the Petitioner’s testimony, what unique features did his property’s landscaping include, and what services did he believe the HOA was responsible for?

4. What was the primary reason the Respondent’s landscaping contractor, Mowtown Landscape, was unable to perform maintenance in the Petitioner’s backyard?

5. What was the testimony of Diana Crites, the property manager, regarding the scope of standard landscaping services provided by the HOA?

6. On what grounds did the Administrative Law Judge deny the Petitioner’s initial petition in the decision dated August 17, 2020?

7. For what primary reasons did the Commissioner of the Department of Real Estate grant the Petitioner a rehearing?

8. In the rehearing, what external sources did the Administrative Law Judge consult to determine the definition of “landscaping”?

9. What is the legal standard of proof required in this case, and who bears the responsibility for meeting it?

10. What was the final order issued after the rehearing on February 12, 2021, and what reasonable suggestion did the judge offer for future interactions?

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Answer Key

1. The Petitioner was homeowner Michael J. Stoltenberg. The Respondent was the Rancho Del Oro Homeowners Association (HOA). The core dispute concerned the HOA’s alleged failure to maintain the landscaping on the Petitioner’s property as required by the community’s CC&Rs, specifically whether this obligation included maintaining the Petitioner’s private pool.

2. The Petitioner claimed the Respondent violated Section 5.1 of the Covenants, Conditions, and Restrictions (CC&Rs). This section outlines the Association’s duties, including the maintenance of landscaping on individual lots outside of structures. The Petitioner also initially alleged a violation of Arizona Revised Statutes (A.R.S.) § 10-3842.

3. The Petitioner testified that his landscaping was unique, including xeriscape with geometric patterns, “water features” (a pool), and walking paths that needed staining. He contended that the HOA should be responsible for maintaining these features, including replenishing the rock in his front yard when it wore thin.

4. The landscaping contractor was unable to perform maintenance because the gate to the backyard was always locked. The Petitioner acknowledged he kept it locked for liability reasons due to the pool, and evidence showed that in March 2020, a woman at the residence explicitly told the landscapers she did not want anyone in the backyard.

5. Diana Crites testified that the HOA provides uniform services, not “concierge” services. This includes front yard maintenance and mowing and blowing of backyards, but not maintaining potted plants, driveways, property-dividing walls, or individual homeowners’ pools.

6. The judge denied the petition because the evidence, including the Petitioner’s own admission, established that he had refused to allow the Respondent access to his backyard since January 2020. The decision noted the Respondent had made multiple attempts to access the yard and had consistently maintained the front yard.

7. The rehearing was granted for reasons outlined in the Petitioner’s rehearing request. These included claims of irregularity in the proceedings, newly discovered evidence, errors in the admission of evidence, and that the original decision was not supported by evidence or was contrary to law. The Petitioner also cited ADA and privacy issues.

8. The Administrative Law Judge consulted various online dictionary definitions (Oxford English Dictionary, Dictionary.com, Merriam-Webster, Law Insider). She also analyzed the license classifications from the Arizona Registrar of Contractors, specifically the R-21 Hardscaping and Irrigation Systems license and the R-6 Swimming Pool Service and Repair license.

9. The legal standard is “preponderance of the evidence,” which means the proof must convince the trier of fact that a contention is more probably true than not. The Petitioner bears the burden of proof to establish that the Respondent violated the governing documents.

10. The final order dismissed the Petitioner’s petition again, finding he failed to prove the HOA was obligated to maintain his pool. However, the judge suggested that it would be reasonable for the Respondent to communicate the days and times of its landscaping services going forward so the Petitioner could provide access while maintaining safety precautions.

——————————————————————————–

Essay Questions

Instructions: The following questions are designed to test a deeper, more comprehensive understanding of the case. Formulate a detailed essay response for each prompt.

1. Analyze the concept of “burden of proof” as it applies to this case. Explain who held the burden, what they were required to prove, and why the Administrative Law Judge ultimately found that they failed to meet this burden in both the initial hearing and the rehearing.

2. Discuss the role of access in the dispute between Michael J. Stoltenberg and the Rancho Del Oro HOA. How did the issue of the locked gate impact the initial ruling, and how did the Petitioner attempt to reframe this issue in the rehearing?

3. The interpretation of the word “landscaping” was central to the rehearing. Detail the Petitioner’s interpretation versus the conclusion reached by the Administrative Law Judge. What evidence and legal reasoning did the Judge use to support her conclusion that pool maintenance is not included in landscaping?

4. Trace the procedural history of this case, from the initial petition filing on April 21, 2020, to the final order after the rehearing. Identify the key events, the specific reasons cited for the rehearing, and the legal basis for the final dismissal.

5. Based on the testimony of Diana Crites and Rian Baas, describe the standard landscaping services provided by the Rancho Del Oro HOA and its contractor. How does this standard practice contrast with the specific and unique services the Petitioner demanded for his property?

——————————————————————————–

Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An independent judge who presides over administrative hearings, makes findings of fact and conclusions of law, and issues decisions and orders. In this case, Sondra J. Vanella served as the ALJ.

A.R.S.

Abbreviation for Arizona Revised Statutes, which are the codified laws of the state of Arizona.

Burden of Proof

The obligation on a party in a legal dispute to provide sufficient evidence to prove their claim. In this case, the Petitioner bore the burden of proof.

Covenants, Conditions, and Restrictions. These are the governing legal documents that set up the rules for a planned community or homeowners’ association.

Department

Refers to the Arizona Department of Real Estate (ADRE), the state agency with jurisdiction over HOA dispute resolution petitions.

Homeowners’ Association. An organization in a subdivision, planned community, or condominium that makes and enforces rules for the properties and its residents. The Respondent was the Rancho Del Oro HOA.

Petitioner

The party who files a petition initiating a legal action. In this case, homeowner Michael J. Stoltenberg.

Petition

A formal written request filed with a court or administrative body to initiate a legal proceeding. Mr. Stoltenberg filed a petition alleging the HOA violated its CC&Rs.

Preponderance of the Evidence

The standard of proof in most civil and administrative cases. It requires the party with the burden of proof to convince the fact-finder that their claim is more likely to be true than not true.

Registrar of Contractors

The Arizona state agency responsible for licensing and regulating contractors. The ALJ referenced its license classifications for landscaping (R-21) and swimming pools (R-6) to help define the scope of services.

Respondent

The party against whom a petition is filed. In this case, the Rancho Del Oro Homeowners Association.






Blog Post – 20F-H2020059-REL-RHG


Briefing on Stoltenberg v. Rancho Del Oro Homeowners Association

Executive Summary

This document synthesizes the findings and rulings from two administrative hearings concerning a dispute between homeowner Michael J. Stoltenberg (Petitioner) and the Rancho Del Oro Homeowners Association (Respondent). The Petitioner alleged the HOA violated its governing documents by failing to maintain landscaping at his property. The case was ultimately dismissed after an initial hearing and a subsequent rehearing.

The core of the dispute centered on two key issues: the scope of “landscaping” services required by the HOA’s Covenants, Conditions, and Restrictions (CC&Rs), and the Petitioner’s denial of access to his backyard. The Petitioner argued that the undefined term “landscaping” in the CC&Rs should be interpreted broadly to include maintenance of his private swimming pool, which he referred to as a “water feature.” Concurrently, he acknowledged keeping his backyard gate locked for liability reasons related to the pool, preventing the HOA’s contractor from performing any work.

The Administrative Law Judge dismissed the petition, finding that the Petitioner failed to meet his burden of proof. The judge concluded that the HOA had made repeated, documented attempts to perform its duties, but was actively prevented from doing so by the Petitioner. Critically, the judge ruled that a reasonable interpretation of “landscaping,” supported by dictionary definitions and the Arizona Registrar of Contractors’ distinct licensing classifications for landscaping and swimming pool services, does not include the maintenance of a private pool and its associated mechanical equipment.

I. Case Overview

Case Detail

Information

Case Number

20F-H2020059-REL and 20F-H2020059-REL-RHG (Rehearing)

Petitioner

Michael J. Stoltenberg (Homeowner at 11777 E. Calle Gaudi, Yuma, AZ)

Respondent

Rancho Del Oro Homeowners Association (HOA)

Office of Administrative Hearings, Arizona

Presiding Judge

Administrative Law Judge Sondra J. Vanella

Hearing Dates

August 3, 2020 (Initial Hearing) and February 2, 2021 (Rehearing)

Final Disposition

Petition Dismissed (February 12, 2021)

II. Petitioner’s Allegations and Arguments

The Petitioner filed a petition with the Arizona Department of Real Estate on or about April 21, 2020, alleging the HOA acted in “bad faith” and failed to perform its duties in 2020. The core of his case was built on the following claims:

Violation of CC&Rs: The Petitioner alleged a violation of § 5.1 of the HOA’s CC&Rs, which mandates that the “Association shall maintain… landscaping on individual Lots outside of structures.” He also alleged a violation of Arizona Revised Statutes (A.R.S.) § 10-3842, although this was not addressed at the hearing.

Broad Interpretation of “Landscaping”: The Petitioner contended that since the CC&Rs do not define “landscaping,” the term should encompass all features on his lot. He specifically asserted that the HOA was responsible for maintaining:

◦ His swimming pool (referred to as a “water feature”), including the pump, filter, and chemicals.

◦ His unique xeriscape with geometric patterns.

◦ Walking paths that required staining.

◦ Replenishing decorative rock when it wears thin.

◦ The patio and all hardscape.

Denial of Access: The Petitioner acknowledged that the gate to his backyard was “always locked for liability reasons” due to the pool. At the rehearing, he argued that the HOA failed to communicate the landscaping schedule, which would have afforded him an opportunity to unlock the gate.

Rehearing Claims: In his request for a rehearing, the Petitioner cited several grounds, including an abuse of discretion by the judge, errors in evidence, and issues related to the Americans with Disabilities Act (ADA), claiming hearing loss put him at a “severe disadvantage.” At the rehearing itself, he also asserted that the Respondent was “falsely representing themselves as an HOA” and did not have an elected Board.

III. Respondent’s Defense and Evidence

The HOA, represented by Nicole Payne, Esq., argued that it had fulfilled its obligations and that any failure to maintain the Petitioner’s backyard was due to his own actions.

Consistent Maintenance of Front Yard: The HOA established that its contractor, Mowtown Landscape, had continuously maintained the Petitioner’s front yard since their contract began in January 2020.

Denied Access to Backyard: The central defense was that the HOA’s contractor was repeatedly and deliberately denied access to the backyard. This was supported by substantial evidence:

Testimony of Rian Baas (Mowtown Landscape): Mr. Baas testified that his crews were at the community every Wednesday and Thursday. He stated they knocked on the Petitioner’s door and left notes or business cards four or five times between January and March 2020.

Testimony of Diana Crites (Property Manager): Ms. Crites presented a text message from Mr. Baas dated March 24, 2020, which read:

Documentary Evidence: A photograph of the locked gate was submitted, along with a letter from Mr. Baas stating, “There is a lock on the gate going to the back yard and we were trying to see if they [sic] people inside the house wanted us to maintenance the back yard. No one ever answered or came to the door.”

Scope of HOA Services: Ms. Crites testified that the HOA provides uniform services (front yard maintenance, mowing and blowing of back yards, sprinkler system maintenance) and does not offer “concierge” services like maintaining potted plants or private pools. The community pool, she noted, is maintained by a different company entirely (Crystal Clear Pool Maintenance).

IV. Judicial Findings and Legal Rulings

Administrative Law Judge Sondra J. Vanella found in favor of the Respondent in both the initial decision and the rehearing, ultimately dismissing the petition.

Initial Decision (August 17, 2020)

The initial petition was denied because the Petitioner failed to meet the burden of proof. The judge’s reasoning was:

1. Denial of Access: The Petitioner’s own admission, coupled with “credible, probative, and substantial evidence,” established that he had refused to allow the HOA access to his backyard since January 2020.

2. HOA Attempts: The evidence demonstrated that the HOA had attempted to access the yard on multiple occasions and was “specifically instructed in March 2020, that Respondent was not permitted to access Petitioner’s back yard.”

3. Scope of CC&Rs: The judge concluded that while § 5.1(a) of the CC&Rs requires the HOA to maintain yards, “nothing therein requires Respondent to maintain an individual member’s pool.”

Rehearing Decision (February 12, 2021)

After the Commissioner of the Department of Real Estate granted a rehearing, Judge Vanella again dismissed the petition, providing a more detailed legal analysis of the term “landscaping.”

1. Burden of Proof: The judge reiterated that the Petitioner bore the burden to establish that the HOA was legally obligated to maintain his pool, but “failed to establish by a preponderance of the evidence that Respondent must do so.”

2. Definition of “Landscaping”: The judge found that the definitions of “landscaping” from various sources, including dictionaries, “cannot reasonably be read to include a swimming pool and the associated mechanical equipment.”

3. State Licensing as Key Differentiator: The most definitive part of the ruling relied on the Arizona Registrar of Contractors’ licensing classifications, which treat landscaping and pool maintenance as two separate and distinct services.

License Classification

Description & Relevance

R-21 Hardscaping and Irrigation Systems (Formerly Landscaping and Irrigation Systems)

Allows for installation and repair of non-loadbearing concrete, patios, decorative walls, irrigation systems, and water features not attached to swimming pools. The classification specifically precludes the licensee from contracting for work on “swimming pools, pool deck coatings.”

R-6 Swimming Pool Service and Repair

A separate license required “to service and perform minor repair of residential pools and accessories.”

The judge concluded: “The Registrar’s licensing scheme supports a conclusion that landscaping maintenance and pool maintenance are two separate and distinct services… the CC&Rs cannot reasonably be interpreted to include pool maintenance when it required Respondent to maintain landscaping.”

Judicial Recommendation

While ruling against the Petitioner, the judge offered a forward-looking, non-binding recommendation:

“…given that Petitioner is required to keep his gate secured due to having a pool, it is reasonable, going forward, for Respondent to communicate the days and times that it will be performing the landscaping of Petitioner’s back yard so that Petitioner can provide access for that service while maintaining safety precautions.”


Case Participants

Petitioner Side

  • Michael J. Stoltenberg (petitioner)

Respondent Side

  • Nicole Payne (HOA attorney)
  • Diana Crites (property manager/witness)
    Crites and Associates
    Owner of Respondent's property management company; licensed broker
  • Rian Baas (witness/contractor owner)
    Mowtown Landscape
    Owner of landscaping company contracted by Respondent
  • Lydia A. Peirce Linsmeier (HOA attorney)
    CARPENTER, HAZLEWOOD, DELGADO & BOLEN LLP
  • Luis (landscaping staff)
    Staff member mentioned in text regarding access attempts
  • Jill (staff/employee)
    Staff member mentioned printing paper for Luis regarding access attempts

Neutral Parties

  • Sondra J. Vanella (ALJ)
    OAH
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate

Haining Xia v. Dorsey Place Condominium Association

Case Summary

Case ID 21F-H2120016-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2021-07-14
Administrative Law Judge Sondra J. Vanella
Outcome none
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Haining Xia Counsel
Respondent Dorsey Place Condominium Association Counsel Nick Nogami, Esq.

Alleged Violations

Bylaws Articles 3.3, 4.1, and 4.4

Outcome Summary

The Administrative Law Judge concluded that Petitioner failed to meet the burden of proof to establish that Respondent violated its Bylaws Articles 3.3, 4.1, and 4.4. The Respondent was found to be the prevailing party, and Petitioner’s appeal was dismissed.

Why this result: Petitioner failed to sustain the burden of proof to establish a violation by a preponderance of the evidence, specifically failing to establish that an election was required during the years alleged.

Key Issues & Findings

Failure to elect the Board at Annual Members Meetings in 2018 and 2019

Petitioner alleged Respondent failed to elect the board during the 2018 and 2019 Annual Members Meetings. The ALJ found that Petitioner failed to sustain the burden of proof to establish a violation, specifically failing to establish that an election was required during those years.

Orders: Respondent is the prevailing party, and Petitioner's appeal is dismissed.

Filing fee: $0.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 41-2198.01
  • A.R.S. § 33-1202(10)

Video Overview

Audio Overview

Decision Documents

21F-H2120016-REL Decision – 849881.pdf

Uploaded 2025-12-09T10:06:23 (109.6 KB)

21F-H2120016-REL Decision – 895555.pdf

Uploaded 2025-10-09T03:36:16 (107.4 KB)





Briefing Doc – 21F-H2120016-REL


Briefing Document: Xia v. Dorsey Place Condominium Association

Executive Summary

This document synthesizes the key findings, arguments, and legal proceedings from two Administrative Law Judge Decisions concerning a dispute between petitioner Haining Xia and the Dorsey Place Condominium Association (the Respondent). The core of the dispute revolves around Mr. Xia’s allegation that the Association violated its own bylaws by failing to conduct board elections during its 2018 and 2019 annual meetings.

The Respondent’s primary defense was a jurisdictional challenge, arguing that the Office of Administrative Hearings (OAH) could not hear the case because the Association’s condominium status was legally terminated in April 2019, prior to the filing of the petition. This termination was previously upheld by the Maricopa County Superior Court.

In the initial hearing on January 7, 2021, the Administrative Law Judge (ALJ) found that the petitioner failed to meet his burden of proof, relying solely on assertions without presenting any documentary evidence. Consequently, the petition was denied. A rehearing was granted and held on July 2, 2021, where the petitioner submitted documents but failed to provide testimony explaining their relevance or to establish that board elections were required in the years in question. The ALJ again concluded that the petitioner did not sustain his burden of proof. The final order dismissed the petitioner’s appeal and declared the Respondent the prevailing party.

Case Overview

Case Number: 21F-H2120016-REL / 21F-H2120016-REL-RHG

Tribunal: Arizona Office of Administrative Hearings (OAH)

Petitioner: Haining Xia

Respondent: Dorsey Place Condominium Association

Presiding Administrative Law Judge: Sondra J. Vanella

Core Allegation: The petitioner alleged that the Respondent violated its Bylaws Articles 3.3, 4.1, and 4.4 by failing to include board elections on the agendas for the 2018 and 2019 Annual Members Meetings and by never electing a board at said meetings.

Chronology of Proceedings

September 21, 2020

Haining Xia files a Homeowners Association (HOA) Dispute Resolution Petition with the Arizona Department of Real Estate.

November 20, 2020

The Department issues a Notice of Hearing.

January 7, 2021

The initial administrative hearing is held.

January 22, 2021

The ALJ issues a Decision denying the Petitioner’s Petition.

February 18, 2021

The Petitioner files a request for rehearing, citing errors of law and evidence.

March 23, 2021

The Commissioner of the Arizona Department of Real Estate issues an Order Granting Rehearing.

July 2, 2021

The rehearing is conducted.

July 14, 2021

The ALJ issues the final Decision, declaring the Respondent the prevailing party and dismissing the Petitioner’s appeal.

Petitioner’s Position and Arguments

Haining Xia’s case rested on several key arguments presented across both hearings.

Primary Claim: The central assertion was that the Respondent was in “direct violation of HOA Bylaws Article 3.3, Article 4.1 and Article 4.4” because board elections were not held or even placed on the agenda for the 2018 and 2019 annual meetings.

Challenge to Condominium Termination: Mr. Xia actively disputed the validity of the Association’s termination as a condominium.

◦ He argued the “Condominium Termination Agreement” was invalid because it “does not contain valid signatures” and represented a “usurpation of corporate power.”

◦ He maintained that because he still holds the title to his unit and the sale has not been finalized, the condominium status could not be legally changed.

◦ He stated his intention to appeal a separate Maricopa County Superior Court ruling which had already upheld the termination agreement.

Specific Meeting Grievances:

2018 Meeting: The annual meeting, scheduled for March, was delayed until August 2018. Its stated purpose was to vote on a special assessment, but Mr. Xia asserted there was “not a valid board for that meeting.”

2019 Meeting: This meeting was held to discuss the termination agreement, but Mr. Xia claimed there was “no election of board members or appointment of officers.”

Stated Objective: The petitioner requested “a definitive answer as to whether there were valid corporate officers” and, in the rehearing, stated he “wants a finding that there was no legitimate board and no officers appointed.”

Personal Motivation: During the rehearing, Mr. Xia asserted that he is the only homeowner “who stood up to fight,” that he is fighting “evil,” and is “looking for justice.”

Respondent’s Position and Arguments

The Dorsey Place Condominium Association’s defense was primarily procedural and jurisdictional.

Jurisdictional Challenge: The Respondent filed a Motion to Dismiss, arguing that the OAH lacked jurisdiction over the dispute.

◦ The basis for this argument was that the Association’s status as a “Condominium” was terminated via a “Condominium Termination Agreement” recorded on April 9, 2019.

◦ As the entity no longer met the legal definition of a condominium under A.R.S. §33-1202(10), the OAH had no authority to hear a dispute between it and a unit owner.

Superior Court Precedent: The Respondent emphasized that the validity of the termination agreement had already been adjudicated and upheld by the Maricopa County Superior Court. The ALJ noted that the OAH “does not have the authority to overturn or modify that ruling.”

Mootness: The Respondent argued that since the termination, the property is “currently being utilized as an apartment complex,” making the petitioner’s claims moot.

Administrative Law Judge’s Findings and Conclusions

The decisions issued by ALJ Sondra J. Vanella focused squarely on the legal standard of proof required of the petitioner.

The ALJ repeatedly established that the petitioner “bears the burden of proof to establish that Respondent committed the alleged violations by a preponderance of the evidence.” This standard is defined as “proof as convinces the trier of fact that the contention is more probably true than not.”

Failure to Present Evidence: The ALJ found that Mr. Xia “failed to present any evidence at hearing, documentary or otherwise, but rather relied solely on his own assertions.”

Conclusion: The petitioner did not meet his burden of proof to establish a violation of the specified bylaws.

Order: The Petition was denied.

Basis for Rehearing: The rehearing was granted based on the petitioner’s claim of “error in the admission or rejection of evidence or other errors of law occurring during the proceeding.”

Evidence at Rehearing: Mr. Xia submitted several documents, including meeting notices for 2018 and 2019, an “Action by Written Consent,” and a “Board Resolution Filling Director and Officer Vacancies.” However, he “did not provide an explanation of the documents at hearing or testimony concerning the documents.”

Final Conclusion: After reviewing all evidence from both hearings, the ALJ concluded that the petitioner “failed to sustain his burden to establish a violation.” Critically, the ALJ noted that Mr. Xia “failed to establish that an election was required during either of those years [2018 and 2019].”

Final Order: The Respondent was declared the prevailing party, and the petitioner’s appeal was dismissed. This order is binding unless appealed to the superior court within 35 days.

Relevant Bylaw Articles

The petition was based on alleged violations of the following articles from the Dorsey Place Condominium Association Bylaws:

Article

Key Provision

Annual Members Meeting

States that at each annual meeting, “the Members shall elect the Board and transact such other business as may properly be brought before the meeting.”

Election

Stipulates that the Association’s affairs are managed by the Board and that “each director shall be elected at the annual meeting of Members concurrent with the expiration of the term of the director he or she is to succeed.”

Annual Board Meetings

Requires that “within thirty (30) days after each annual meeting of Members, the newly elected directors shall meet forthwith for the purpose of organization, the election of officers, and the transaction of other business.”






Study Guide – 21F-H2120016-REL


Study Guide: Haining Xia v. Dorsey Place Condominium Association

This guide reviews the administrative case between Haining Xia (Petitioner) and the Dorsey Place Condominium Association (Respondent) before the Arizona Office of Administrative Hearings. It covers the core allegations, legal arguments, procedural history, and final rulings.

Short-Answer Quiz

Instructions: Answer the following questions in 2-3 sentences based on the information provided in the case documents.

1. Who are the primary parties in this case and what are their roles?

2. What specific violations of the association’s Bylaws did the Petitioner allege?

3. What was the Respondent’s primary legal argument for why the Office of Administrative Hearings lacked jurisdiction?

4. According to the case documents, what is the legal standard known as “preponderance of the evidence”?

5. What was the initial ruling by the Administrative Law Judge on January 22, 2021, and what was the key reason for this decision?

6. On what grounds did the Petitioner request and receive a rehearing of the case?

7. What evidence did the Petitioner submit during the rehearing on July 2, 2021?

8. Why did the Administrative Law Judge state that the Office of Administrative Hearings could not invalidate the “Condominium Termination Agreement”?

9. What specific requirements for annual meetings are outlined in Article 3.3 of the Respondent’s Bylaws?

10. What was the final outcome of the case after the rehearing, as detailed in the order dated July 14, 2021?

——————————————————————————–

Answer Key

1. The primary parties are Haining Xia, the Petitioner, and Dorsey Place Condominium Association, the Respondent. The Petitioner is the unit owner who filed a dispute petition, while the Respondent is the homeowners’ association accused of violating its own Bylaws.

2. The Petitioner alleged that the Respondent violated Bylaws Articles 3.3, 4.1, and 4.4. He claimed the Respondent never elected a board at its Annual Members Meetings for 2018 and 2019 and that board elections were not included on the agendas for those meetings.

3. The Respondent argued that the Office of Administrative Hearings lacked jurisdiction because the association’s condominium status was terminated in April 2019 via a “Condominium Termination Agreement.” As it was no longer legally a condominium, the Respondent claimed it did not meet the statutory requirements for OAH jurisdiction over such disputes.

4. The legal standard is defined as “such proof as convinces the trier of fact that the contention is more probably true than not.” It is also described as “The greater weight of the evidence… sufficient to incline a fair and impartial mind to one side of the issue rather than the other.”

5. The initial ruling on January 22, 2021, denied the Petitioner’s Petition. The judge concluded that the Petitioner failed to meet his burden of proof because he presented no documentary evidence and relied solely on his own assertions to support his claims.

6. The Petitioner requested a rehearing on the grounds that there was an “error in the admission or rejection of evidence or other errors of law occurring during the proceeding.” The Commissioner of the Arizona Department of Real Estate granted this request.

7. During the rehearing, the Petitioner submitted Annual Membership Meeting Notices for 2018 and 2019, a document titled “Action by Written Consent of a Majority of the Unit Owners,” and a November 16, 2018, Board Resolution. However, he did not provide testimony or an explanation concerning these documents.

8. The Administrative Law Judge advised the Petitioner that the validity of the termination agreement had already been adjudicated and upheld by the Maricopa County Superior Court. The Office of Administrative Hearings does not have the legal authority to overturn or modify a ruling from the Superior Court.

9. Article 3.3 states that the annual meeting of Members shall be held in March each year, though it can be delayed until May 31. The purpose of this meeting is for the Members to elect the Board and transact other business that may properly be brought before the meeting.

10. After the rehearing, the Administrative Law Judge again ruled against the Petitioner, ordering that his appeal be dismissed and naming the Respondent as the prevailing party. The judge concluded that the Petitioner once again failed to sustain his burden to establish a violation of the Bylaws.

——————————————————————————–

Essay Questions

Instructions: The following questions are designed for a more in-depth, essay-style response. Answers are not provided.

1. Analyze the jurisdictional challenge raised by the Respondent. How did the “Condominium Termination Agreement” of April 2019 fundamentally alter the legal status of the property and impact the proceedings before the Office of Administrative Hearings?

2. Discuss the legal standard of “preponderance of the evidence” as it is defined and applied in this case. Explain in detail why the Administrative Law Judge concluded that the Petitioner failed to meet this burden of proof in both the initial hearing and the subsequent rehearing.

3. Trace the complete procedural history of this case, beginning with the filing of the petition on September 21, 2020, and ending with the final order on July 14, 2021. Identify the key events, decisions, and legal reasonings at each stage.

4. Evaluate the different arguments made by the Petitioner, including his claims about invalid board elections, the legitimacy of the termination agreement, and his status as a titled owner. Explain why the Office of Administrative Hearings was limited in its authority to rule on certain aspects of his claims.

5. Based on Bylaws Articles 3.3, 4.1, and 4.4, describe the prescribed process for electing the Board of Directors and conducting annual meetings. How did the Petitioner’s specific allegations in his petition directly challenge whether the Respondent had followed these procedures?

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An official who presides over administrative hearings, makes findings of fact and conclusions of law, and issues decisions. In this case, the ALJ was Sondra J. Vanella.

Affirmative Defense

A set of facts other than those alleged by the petitioner which, if proven by the respondent, defeats or mitigates the legal consequences of the respondent’s otherwise unlawful conduct. The respondent bears the burden of proof for affirmative defenses.

A.R.S.

Abbreviation for Arizona Revised Statutes, the collection of laws for the state of Arizona.

Bylaws

The set of rules governing the internal management and affairs of an organization, such as a homeowners’ association. The Petitioner alleged violations of Articles 3.3, 4.1, and 4.4 of the Respondent’s Bylaws.

Condominium Termination Agreement

A legal document recorded on April 9, 2019, that officially terminated the condominium status of Dorsey Place. The Respondent argued this action removed it from the jurisdiction of the Office of Administrative Hearings for condominium disputes.

Department

Refers to the Arizona Department of Real Estate, the state agency authorized to receive and decide petitions for hearings involving homeowners’ associations.

Homeowners Association (HOA)

An organization in a subdivision, planned community, or condominium that makes and enforces rules for the properties and residents. The Dorsey Place Condominium Association is the HOA in this case.

Jurisdiction

The official power to make legal decisions and judgments. The Respondent challenged the OAH’s jurisdiction on the basis that it was no longer legally a condominium.

Motion to Dismiss

A formal request made by a party to a court or other tribunal to dismiss a case. The Respondent filed a Motion to Dismiss for lack of jurisdiction.

Office of Administrative Hearings (OAH)

A state agency that conducts hearings for other state agencies. In this case, the OAH conducted the hearing for the Arizona Department of Real Estate.

Petition

The formal written request filed by the Petitioner to initiate the dispute resolution process with the Arizona Department of Real Estate.

Petitioner

The party who files a petition or brings an action in a legal proceeding. In this case, the Petitioner is Haining Xia.

Preponderance of the Evidence

The burden of proof in this civil case. It is defined as “such proof as convinces the trier of fact that the contention is more probably true than not,” and as evidence that has “the most convincing force.”

Respondent

The party against whom a petition is filed or an action is brought. In this case, the Respondent is the Dorsey Place Condominium Association.

Superior Court

A state trial court of general jurisdiction. The Maricopa County Superior Court had previously issued a ruling upholding the validity of the Condominium Termination Agreement.






Blog Post – 21F-H2120016-REL


He Fought His HOA and Lost—Twice. 3 Costly Mistakes Every Homeowner Should Avoid.

The Frustration and the Fight

For many homeowners, dealing with a Homeowners Association (HOA) can be a source of immense frustration. Rules can feel arbitrary, and board decisions can seem opaque. It’s a common feeling to believe the HOA is in the wrong and to want to stand up for your rights. But what happens when that conviction meets the cold, hard reality of the legal system?

The case of Haining Xia versus the Dorsey Place Condominium Association serves as a powerful cautionary tale for any homeowner considering a legal challenge. Mr. Xia’s core complaint was straightforward and, on its face, seemed reasonable: he alleged that his HOA violated its own bylaws by failing to hold board elections during its 2018 and 2019 annual meetings.

Despite his strong convictions, he lost his case. He was then granted a rehearing—a rare second chance—and lost again. This article explores the surprising and crucial lessons from his defeat, revealing why simply being right in principle is often not enough to win in practice.

1. Conviction Is Not Evidence

The single biggest reason for Mr. Xia’s failure was his inability to provide proof for his claims. In the initial hearing, the Administrative Law Judge’s decision was stark: the petitioner “failed to present any evidence at hearing, documentary or otherwise, but rather relied solely on his own assertions.”

Herein lies the central mistake for any potential litigant: in a legal proceeding, the outcome isn’t determined by who feels most wronged, but by who can meet the required standard of proof. In this case, that standard was the “preponderance of the evidence.” The legal definition clarifies this standard:

“The greater weight of the evidence, not necessarily established by the greater number of witnesses testifying to a fact but by evidence that has the most convincing force; superior evidentiary weight that, though not sufficient to free the mind wholly from all reasonable doubt, is still sufficient to incline a fair and impartial mind to one side of the issue rather than the other.”

Think of it as the scales of justice. Your evidence doesn’t need to slam one side to the ground, but it must be strong enough to tip the scale, even slightly, in your favor. Mr. Xia arrived with only his convictions, which carry no weight on the scale.

During the rehearing, his testimony was filled with passionate statements, asserting that he was the only homeowner “who stood up to fight,” that he was fighting “evil,” and was simply “looking for justice.” These heartfelt convictions, however, were met with the judge’s blunt conclusion that he failed to meet his evidentiary burden. This reveals a critical lesson: in a legal setting, the passion of one’s convictions is irrelevant without factual, documentary proof to back them up.

2. Fight the Right Battle in the Right Courtroom

A significant portion of Mr. Xia’s case was derailed by a fundamental strategic error. The HOA’s attorney argued that the Office of Administrative Hearings (OAH)—the body hearing the dispute—had no power over the case because the property had ceased to be a condominium in 2019 pursuant to a “Condominium Termination Agreement.”

In response, Mr. Xia tried to argue that this termination agreement was invalid, claiming it “does not contain valid signatures” and was a “usurpation of corporate power.” This was the wrong argument to make in the wrong place.

The Administrative Law Judge explicitly advised him that the validity of the termination agreement had already been decided by a higher court, the Maricopa County Superior Court. The judge stated plainly that the OAH “does not have the authority to overturn or modify that ruling.”

This wasn’t just a procedural mistake; it was a credibility-damaging tactical blunder. By focusing on an issue the court had no power to address, he appeared unprepared and distracted from the one claim he was actually there to prove. This strategic error likely damaged his credibility with the judge from the outset, underscoring the importance of understanding a court’s specific jurisdiction before you ever step foot inside.

3. A Second Chance Requires a New Strategy, Not Just New Documents

Being granted a rehearing is a significant opportunity in any legal dispute. Mr. Xia was granted this second chance after citing a specific “error in the admission or rejection of evidence or other errors of law occurring during the proceeding.” This wasn’t a general appeal to fairness; it was a procedural opening that offered a rare chance to correct the flaws of his first attempt.

Unfortunately, he failed to capitalize on it. While he did submit documents in the second hearing, the judge noted a fatal flaw in his presentation: he “did not provide an explanation of the documents at hearing or testimony concerning the documents.”

Submitting a stack of papers is not the same as building a case. Evidence doesn’t speak for itself. Each document needed a narrative. Mr. Xia should have walked the judge through each paper, explaining: “This is the notice for the 2018 meeting. As you can see, an election is not on the agenda, which violates Bylaw 3.3. This document proves my specific claim.” Without that narrative, he just presented a puzzle with no solution.

The final, unambiguous conclusion from the second hearing was that the “Petitioner failed to establish that an election was required during either of those years.” The key takeaway is clear: a procedural victory like a rehearing is meaningless if the fundamental flaws in your case—in this instance, a lack of compelling, well-explained evidence—are not corrected.

From Principle to Proof

Mr. Xia’s journey shows a fatal progression: he began with a case built on feeling instead of fact, tried to fight it in the wrong court over a settled issue, and when given a rare chance to fix these fundamental errors, he failed to change his approach. It’s a story of how a lack of preparation can doom a case from start to finish.

This case is a stark reminder that in the eyes of the law, a right that cannot be proven does not exist. Before you begin your fight, ask yourself: are you prepared to prove your case, not just believe in it?


Case Participants

Petitioner Side

  • Haining Xia (petitioner)
    Appeared and testified on his own behalf

Respondent Side

  • Nick Nogami (attorney)
    Dorsey Place Condominium Association
    Represented Respondent
  • Edith Rudder (attorney)
    Carpenter, Hazlewood, Delgado & Bolen, PLC
    Listed on service list

Neutral Parties

  • Sondra J. Vanella (ALJ)
    OAH
    Administrative Law Judge for initial hearing and rehearing
  • Judy Lowe (commissioner)
    Arizona Department of Real Estate
    Commissioner who issued Order Granting Rehearing
  • Daniel Martin (judge)
    Referenced regarding a prior Minute Entry

Michael J Stoltenberg v. Rancho Del Oro Homeowners Association

Case Summary

Case ID 20F-H2020059-REL
Agency ADRE
Tribunal OAH
Decision Date 2021-02-12
Administrative Law Judge Sondra J. Vanella
Outcome loss
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Michael J. Stoltenberg Counsel
Respondent Rancho Del Oro Homeowners Association Counsel Nicole Payne

Alleged Violations

CC&Rs § 5.1; A.R.S. § 10-3842

Outcome Summary

The Petition was dismissed after rehearing because Petitioner failed to establish by a preponderance of the evidence that the Respondent violated the CC&Rs. The ALJ found that Petitioner continually refused Respondent access to his locked back yard for landscaping maintenance, and the CC&Rs requiring landscaping do not mandate pool maintenance.

Why this result: Petitioner failed to establish a violation due to refusal of access to the back yard and misinterpretation of CC&R obligations regarding pool maintenance.

Key Issues & Findings

Failure to maintain landscaping and acting in bad faith

Petitioner alleged Respondent HOA violated CC&Rs by failing to maintain landscaping in 2020 and acting in bad faith, asserting that pool/hardscape maintenance was included in landscaping duties, and requesting the maximum fine. Respondent countered that they consistently maintained the front yard but were denied access to the locked backyard due to Petitioner's pool liability concerns.

Orders: Petitioner's Petition was dismissed/denied as Petitioner failed to establish a violation by a preponderance of the evidence. However, Respondent was ordered, going forward, to communicate the days and times they will be performing back yard landscaping so Petitioner can provide access.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • CC&Rs § 5.1
  • CC&Rs § 5.1(a)
  • A.R.S. § 10-3842
  • A.R.S. § 32-2199(B)
  • A.R.S. § 33-1803
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • A.R.S. § 32-1122(A)(1)
  • A.R.S. § 41-1092.08(H)
  • A.R.S. § 12-904(A)

Analytics Highlights

Topics: HOA Duties, Landscaping, Pool Maintenance, CC&Rs, Access Refusal, Rehearing
Additional Citations:

  • CC&Rs § 5.1
  • CC&Rs § 5.1(a)
  • A.R.S. § 10-3842
  • A.R.S. § 32-2199(B)
  • A.R.S. § 33-1803
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • A.R.S. § 32-1122(A)(1)
  • A.R.S. § 41-1092.08(H)
  • A.R.S. § 12-904(A)

Video Overview

Audio Overview

Decision Documents

20F-H2020059-REL Decision – 815480.pdf

Uploaded 2025-10-09T03:35:23 (124.1 KB)





Briefing Doc – 20F-H2020059-REL


Briefing Document: Stoltenberg v. Rancho Del Oro Homeowners Association

Executive Summary

This document synthesizes the findings from two administrative hearings concerning a dispute between homeowner Michael J. Stoltenberg (Petitioner) and the Rancho Del Oro Homeowners Association (Respondent). The core of the dispute centers on the scope of landscaping maintenance obligations as defined by the association’s Covenants, Conditions, and Restrictions (CC&Rs).

The Petitioner alleged the HOA failed its duties under CC&Rs § 5.1 by not maintaining his property’s unique landscaping, which he argued included replenishing rock, staining paths, and servicing his swimming pool and associated hardscape. He further claimed the HOA was acting in bad faith and failing to comply with a previous court ruling.

The Respondent countered that it had consistently performed standard landscaping on the Petitioner’s front yard since January 2020. However, it was repeatedly denied access to the backyard, a fact the Petitioner admitted, citing liability concerns due to his pool. The HOA provided evidence of multiple attempts to access the yard and testimony that its maintenance duties are uniform across the community and do not include “concierge” services or pool maintenance.

The Administrative Law Judge ultimately dismissed the petition in both the initial hearing and a subsequent rehearing. The final decision rested on two key points: 1) The Petitioner failed to provide access to the area in question, preventing the HOA from performing its duties. 2) The Petitioner failed to meet the burden of proof that the term “landscaping” under the CC&Rs could be reasonably interpreted to include swimming pool maintenance. This conclusion was strongly supported by the separate licensing classifications for landscaping (R-21) and swimming pool service (R-6) issued by the Arizona Registrar of Contractors, which establishes them as distinct services under state regulation.

Case Overview

Parties and Key Personnel

Name/Entity

Affiliation / Title

Petitioner

Michael J. Stoltenberg

Homeowner, 11777 E. Calle Gaudi, Yuma, AZ

Respondent

Rancho Del Oro Homeowners Association

Homeowners’ Association (HOA)

Respondent Counsel

Nicole Payne, Esq.

Legal Representative

Respondent Witness

Diana Crites

Owner, Crites and Associates (Property Management Co.)

Respondent Witness

Rian Baas

Owner, Mowtown Landscape (HOA Landscaping Contractor)

Presiding Judge

Sondra J. Vanella

Administrative Law Judge

Case Details

Details

Initial Case No.

20F-H2020059-REL

Initial Hearing

August 3, 2020

Initial Decision

August 17, 2020

Rehearing Case No.

20F-H2020059-REL-RHG

Rehearing

February 2, 2021

Rehearing Decision

February 12, 2021

Core Dispute

The central conflict involved the interpretation of the HOA’s maintenance obligations under its governing documents. The Petitioner argued for an expansive definition of “landscaping” that encompassed his entire property exterior, including a swimming pool. The HOA maintained that its duties were limited to standard, uniform landscaping services and that pool maintenance was explicitly excluded. The dispute was compounded by the Petitioner’s refusal to grant the HOA’s landscaper access to his backyard.

Petitioner’s Allegations and Arguments

Mr. Stoltenberg’s petition, filed on or about April 21, 2020, and subsequent arguments in two hearings, were based on the following claims:

Violation of CC&Rs: The HOA violated § 5.1 of its CC&Rs by failing “to do their job in 2020 with maintaining landscaping, and are acting in bad faith.”

Broad Interpretation of “Landscaping”: As the CC&Rs do not define “landscaping,” the Petitioner contended it should include all types of features outside of structures. His specific demands included:

◦ Maintenance of unique xeriscape with geometric patterns.

◦ Replenishment of thin or worn-out rock ground cover.

◦ Staining of walking paths.

◦ Full maintenance of his “water feature,” identified as a swimming pool. This included the pump, filter, chemicals, patio, and all related hardscape.

Refusal to Grant Access: The Petitioner acknowledged that the gate to his backyard was “always locked.” He stated this was for liability reasons due to the pool and refused access to the HOA’s landscapers. At the rehearing, he argued the HOA failed to communicate its schedule to allow him to provide temporary access.

Budgetary Failure: He asserted that the HOA did not properly budget for the costs associated with maintaining his unique landscaping.

Grounds for Rehearing: After the initial denial, the Petitioner requested a rehearing on multiple grounds, including irregularity in proceedings, errors in evidence admission, and claims of “Americans with Disabilities Act (ADA) issues” related to hearing loss.

Respondent’s Position and Evidence

The Rancho Del Oro HOA presented a defense centered on its consistent attempts to fulfill its obligations and the Petitioner’s own actions preventing them from doing so.

Consistent Front Yard Maintenance: Both the HOA property manager and its landscaping contractor testified that the Petitioner’s front yard had been continuously maintained since landscaping services began in January 2020.

Denial of Backyard Access: The HOA’s primary defense was that it was physically prevented from servicing the backyard. Evidence presented to support this included:

Testimony from Rian Baas (Mowtown Landscape): His crews were at the property weekly. Between January and March 2020, he or his crew knocked and left notes or business cards four to five times with no response.

Witness Testimony: In March 2020, a woman at the residence (presumably the Petitioner’s wife) explicitly instructed a landscaper that “she does not want anyone in the back yard because she had a pool and that is the reason for the lock on gate.”

Documentary Evidence: A text message dated March 24, 2020, from Mr. Baas to property manager Diana Crites memorialized this interaction. A photograph of the locked gate was also submitted.

Scope of Services: Ms. Crites testified that HOA landscape services are uniform throughout the community and include front yard maintenance, mowing and blowing in backyards (if access is granted), and sprinkler system upkeep. They do not provide “concierge” services such as maintaining potted plants, driveways, or pools (except for the community pool, which is serviced by a separate contractor).

Access as a Prerequisite: Ms. Crites explained that backyard maintenance is contingent on homeowners leaving their gates unlocked, and some owners choose not to grant access due to pets or other reasons.

Judicial Findings and Rulings

Initial Decision (August 17, 2020)

The Administrative Law Judge denied the Petitioner’s initial petition based on a clear set of facts.

Findings of Fact: The judge found the evidence presented by the Respondent to be credible. The Petitioner’s own admission that he refused to allow access to his backyard since January 2020 was a critical factor. The evidence established that the HOA had consistently maintained the front yard and made multiple, documented attempts to access the backyard.

Conclusions of Law: The judge concluded that while § 5.1(a) of the CC&Rs requires the HOA to maintain yards, “nothing therein requires Respondent to maintain an individual member’s pool.” Because the Petitioner denied access, he could not establish that the Respondent had violated any CC&R.

Rehearing and Final Decision (February 12, 2021)

After the Commissioner for the Department of Real Estate granted a rehearing, the judge again reviewed the case and ultimately dismissed the petition, providing a more detailed legal analysis of the term “landscaping.”

Burden of Proof: The judge reiterated that the Petitioner bore the burden to establish by a preponderance of the evidence that the HOA was legally obligated to maintain his pool and hardscape. The Petitioner failed to offer any definition or legal authority to support his expansive interpretation.

Analysis of “Landscaping”: The judge found that the common definitions of “landscaping” from various dictionary and legal sources “cannot reasonably be read to include a swimming pool and the associated mechanical equipment.”

Arizona Registrar of Contractors (ROC) Licensing: The judge’s conclusion was decisively reinforced by the State of Arizona’s contractor licensing classifications:

◦ The R-21 Hardscaping and Irrigation Systems license (formerly Landscaping) is for installing garden walls, irrigation, and other landscape features. It specifically precludes the licensee from contracting for “swimming pools, pool deck coatings.”

◦ The R-6 Swimming Pool Service and Repair license is a separate classification required to service residential pools.

◦ The judge concluded: “The Registrar’s licensing scheme supports a conclusion that landscaping maintenance and pool maintenance are two separate and distinct services.”

Final Order: The petition was dismissed. The judge noted that because the Petitioner denied access, the Respondent was not in violation. However, the judge provided a forward-looking recommendation: “it is reasonable, going forward, for Respondent to communicate the days and times that it will be performing the landscaping of Petitioner’s back yard so that Petitioner can provide access for that service while maintaining safety precautions.”






Study Guide – 20F-H2020059-REL


Study Guide: Stoltenberg v. Rancho Del Oro Homeowners Association

This study guide provides a comprehensive review of the administrative legal dispute between homeowner Michael J. Stoltenberg and the Rancho Del Oro Homeowners Association. It covers the key arguments, evidence presented, and legal conclusions from two separate hearings. Use the following sections to test and deepen your understanding of the case.

Short-Answer Quiz

Instructions: Answer the following questions in two to three complete sentences, drawing all information from the provided case documents.

1. Who were the primary parties involved in this legal dispute, and what were their respective roles?

2. What was the core allegation made by the Petitioner against the Respondent in the initial petition filed on April 21, 2020?

3. According to Section 5.1 of the CC&Rs, what is the Association’s primary maintenance obligation regarding individual lots?

4. What specific and unique types of landscaping did the Petitioner claim required maintenance by the HOA?

5. What was the primary reason the Respondent’s landscaping contractor, Mowtown Landscape, was unable to perform maintenance in the Petitioner’s backyard?

6. What evidence did Diana Crites, the property manager, present to demonstrate the landscaper’s attempts to gain access to the backyard?

7. On what grounds did the Administrative Law Judge initially deny the Petitioner’s petition in the decision dated August 17, 2020?

8. What reasons did the Petitioner give for his request for a rehearing after the initial decision?

9. In the rehearing, how did the Administrative Law Judge legally define “landscaping” to determine the scope of the HOA’s duties?

10. What was the final order in the decision dated February 12, 2021, and what recommendation did the judge make for future interactions?

——————————————————————————–

Answer Key

1. The primary parties were Michael J. Stoltenberg, the homeowner, who served as the Petitioner, and the Rancho Del Oro Homeowners Association, which was the Respondent. The Petitioner brought the complaint alleging the HOA was not fulfilling its duties, while the Respondent defended its actions. The case was heard by Administrative Law Judge Sondra J. Vanella.

2. The Petitioner alleged that the Respondent had violated its Covenants, Conditions, and Restrictions (CC&Rs) § 5.1 and Arizona Revised Statutes § 10-3842. Specifically, he claimed the HOA failed “to do their job in 2020 with maintaining landscaping, and are acting in bad faith.” He also referenced a refusal to follow a previous court ruling.

3. Section 5.1 of the CC&Rs states that the Association’s maintenance duties “shall also include maintenance of the landscaping on individual Lots outside of structures.” This clause formed the basis of the Petitioner’s argument that the HOA was responsible for all landscaping on his property.

4. The Petitioner testified that his landscaping was unique, including xeriscape with geometric patterns, “water features” (which was a pool), and walking paths that needed staining. He also contended that when the rock in his front yard wore thin, the Respondent should be responsible for replenishing it.

5. The landscaping contractor could not access the Petitioner’s backyard because the gate was always locked. The Petitioner acknowledged he kept it locked for liability reasons due to the presence of his pool, which he referred to as a “water feature.”

6. Diana Crites presented a text message from the landscaper, Rian Baas, dated March 24, 2020, detailing how a woman at the residence stated she did not want anyone in the backyard because of the pool. Ms. Crites also presented a photograph of the locked gate and read a letter from Mr. Baas explaining his crew had knocked and left business cards weekly for two months without response.

7. The judge denied the petition because the Petitioner’s own admission established that he had refused to allow the Respondent access to his backyard since January 2020. The decision noted that the HOA had made multiple attempts to access the yard and had consistently maintained the front yard landscaping.

8. The Petitioner requested a rehearing on multiple grounds, including alleged irregularity in the proceedings by the judge, newly discovered evidence, errors in the admission of evidence, and that the decision was not supported by evidence. He also asserted that there were Americans with Disabilities Act (ADA) issues related to his hearing loss and privacy issues.

9. The judge referenced multiple online dictionaries (Oxford English Dictionary, Dictionary.com, etc.) and, most significantly, the Arizona Registrar of Contractors’ license classifications. She noted that landscaping (R-21 license) and swimming pool service (R-6 license) are two separate and distinct services, supporting the conclusion that pool maintenance is not included under the term “landscaping.”

10. The final order was that the Petitioner’s Petition was dismissed. However, the judge recommended that, going forward, it would be reasonable for the Respondent to communicate the days and times for landscaping so the Petitioner could provide access to his backyard while maintaining his safety precautions.

——————————————————————————–

Essay Questions

Instructions: The following questions are designed to encourage deeper analysis of the case. Formulate a comprehensive response to each, structuring your answer as a short essay.

1. Analyze the role of “burden of proof” in this case. Explain what “preponderance of the evidence” means according to the source text and discuss how the Petitioner’s failure to meet this burden led to the dismissal of his petition in both hearings.

2. Discuss the conflict between the Petitioner’s right to secure his property (the locked gate) and the Respondent’s obligation to perform maintenance. How did the judge’s final recommendation attempt to resolve this practical conflict, even while legally siding with the Respondent?

3. Evaluate the Administrative Law Judge’s legal reasoning in the rehearing for defining “landscaping.” Why was the reference to the Arizona Registrar of Contractors’ licensing scheme a particularly persuasive piece of evidence compared to dictionary definitions alone?

4. Trace the evolution of the Petitioner’s arguments from the initial hearing to the rehearing. How did his claims regarding the scope of “landscaping” and his introduction of issues like ADA accommodation and the HOA’s legitimacy reflect a shift in legal strategy?

5. Based on the evidence presented by the Respondent’s witnesses (Diana Crites and Rian Baas), assess the HOA’s efforts to fulfill its maintenance obligations. Were the HOA’s actions reasonable under the circumstances described in the proceedings?

——————————————————————————–

Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An independent judge who presides over administrative hearings. In this case, Sondra J. Vanella served as the ALJ for the Office of Administrative Hearings.

A.R.S. (Arizona Revised Statutes)

The codified laws of the state of Arizona. The Petitioner cited A.R.S. § 10-3842 (Code of Conduct for Board Members) and the proceedings operated under the authority of A.R.S. § 32-2199(B) and other related statutes.

Burden of Proof

The obligation on a party in a dispute to provide sufficient evidence to support their claim. In this case, the Petitioner bore the burden of proof to establish that the Respondent violated its CC&Rs.

CC&Rs (Covenants, Conditions, and Restrictions)

The governing legal documents that set out the rules for a planned community. The central issue of this case was the interpretation of Section 5.1(a) of the Rancho Del Oro HOA’s CC&Rs regarding maintenance duties.

Concierge Landscape Services

A term used by witness Diana Crites to describe specialized, non-uniform services the HOA does not provide. Examples given included maintaining potted plants, driveways, or walls dividing properties, in contrast to the uniform mowing and blowing provided to all homeowners.

Office of Administrative Hearings

An independent state agency in Arizona that conducts evidentiary hearings for other state agencies. This office heard the dispute after it was referred by the Department of Real Estate.

Petitioner

The party who files a petition initiating a legal case. In this matter, the Petitioner was homeowner Michael J. Stoltenberg.

Preponderance of the Evidence

The evidentiary standard required for the Petitioner to win his case. It is defined as “such proof as convinces the trier of fact that the contention is more probably true than not” and is considered the “greater weight of the evidence.”

Respondent

The party against whom a petition is filed. In this matter, the Respondent was the Rancho Del Oro Homeowners Association.

Xeriscape

A style of landscaping utilizing drought-tolerant plants and rock to minimize water use. The Petitioner mentioned his unique xeriscape with geometric patterns as part of the landscaping he expected the HOA to maintain.






Blog Post – 20F-H2020059-REL


Study Guide: Stoltenberg v. Rancho Del Oro Homeowners Association

This study guide provides a comprehensive review of the administrative legal dispute between homeowner Michael J. Stoltenberg and the Rancho Del Oro Homeowners Association. It covers the key arguments, evidence presented, and legal conclusions from two separate hearings. Use the following sections to test and deepen your understanding of the case.

Short-Answer Quiz

Instructions: Answer the following questions in two to three complete sentences, drawing all information from the provided case documents.

1. Who were the primary parties involved in this legal dispute, and what were their respective roles?

2. What was the core allegation made by the Petitioner against the Respondent in the initial petition filed on April 21, 2020?

3. According to Section 5.1 of the CC&Rs, what is the Association’s primary maintenance obligation regarding individual lots?

4. What specific and unique types of landscaping did the Petitioner claim required maintenance by the HOA?

5. What was the primary reason the Respondent’s landscaping contractor, Mowtown Landscape, was unable to perform maintenance in the Petitioner’s backyard?

6. What evidence did Diana Crites, the property manager, present to demonstrate the landscaper’s attempts to gain access to the backyard?

7. On what grounds did the Administrative Law Judge initially deny the Petitioner’s petition in the decision dated August 17, 2020?

8. What reasons did the Petitioner give for his request for a rehearing after the initial decision?

9. In the rehearing, how did the Administrative Law Judge legally define “landscaping” to determine the scope of the HOA’s duties?

10. What was the final order in the decision dated February 12, 2021, and what recommendation did the judge make for future interactions?

——————————————————————————–

Answer Key

1. The primary parties were Michael J. Stoltenberg, the homeowner, who served as the Petitioner, and the Rancho Del Oro Homeowners Association, which was the Respondent. The Petitioner brought the complaint alleging the HOA was not fulfilling its duties, while the Respondent defended its actions. The case was heard by Administrative Law Judge Sondra J. Vanella.

2. The Petitioner alleged that the Respondent had violated its Covenants, Conditions, and Restrictions (CC&Rs) § 5.1 and Arizona Revised Statutes § 10-3842. Specifically, he claimed the HOA failed “to do their job in 2020 with maintaining landscaping, and are acting in bad faith.” He also referenced a refusal to follow a previous court ruling.

3. Section 5.1 of the CC&Rs states that the Association’s maintenance duties “shall also include maintenance of the landscaping on individual Lots outside of structures.” This clause formed the basis of the Petitioner’s argument that the HOA was responsible for all landscaping on his property.

4. The Petitioner testified that his landscaping was unique, including xeriscape with geometric patterns, “water features” (which was a pool), and walking paths that needed staining. He also contended that when the rock in his front yard wore thin, the Respondent should be responsible for replenishing it.

5. The landscaping contractor could not access the Petitioner’s backyard because the gate was always locked. The Petitioner acknowledged he kept it locked for liability reasons due to the presence of his pool, which he referred to as a “water feature.”

6. Diana Crites presented a text message from the landscaper, Rian Baas, dated March 24, 2020, detailing how a woman at the residence stated she did not want anyone in the backyard because of the pool. Ms. Crites also presented a photograph of the locked gate and read a letter from Mr. Baas explaining his crew had knocked and left business cards weekly for two months without response.

7. The judge denied the petition because the Petitioner’s own admission established that he had refused to allow the Respondent access to his backyard since January 2020. The decision noted that the HOA had made multiple attempts to access the yard and had consistently maintained the front yard landscaping.

8. The Petitioner requested a rehearing on multiple grounds, including alleged irregularity in the proceedings by the judge, newly discovered evidence, errors in the admission of evidence, and that the decision was not supported by evidence. He also asserted that there were Americans with Disabilities Act (ADA) issues related to his hearing loss and privacy issues.

9. The judge referenced multiple online dictionaries (Oxford English Dictionary, Dictionary.com, etc.) and, most significantly, the Arizona Registrar of Contractors’ license classifications. She noted that landscaping (R-21 license) and swimming pool service (R-6 license) are two separate and distinct services, supporting the conclusion that pool maintenance is not included under the term “landscaping.”

10. The final order was that the Petitioner’s Petition was dismissed. However, the judge recommended that, going forward, it would be reasonable for the Respondent to communicate the days and times for landscaping so the Petitioner could provide access to his backyard while maintaining his safety precautions.

——————————————————————————–

Essay Questions

Instructions: The following questions are designed to encourage deeper analysis of the case. Formulate a comprehensive response to each, structuring your answer as a short essay.

1. Analyze the role of “burden of proof” in this case. Explain what “preponderance of the evidence” means according to the source text and discuss how the Petitioner’s failure to meet this burden led to the dismissal of his petition in both hearings.

2. Discuss the conflict between the Petitioner’s right to secure his property (the locked gate) and the Respondent’s obligation to perform maintenance. How did the judge’s final recommendation attempt to resolve this practical conflict, even while legally siding with the Respondent?

3. Evaluate the Administrative Law Judge’s legal reasoning in the rehearing for defining “landscaping.” Why was the reference to the Arizona Registrar of Contractors’ licensing scheme a particularly persuasive piece of evidence compared to dictionary definitions alone?

4. Trace the evolution of the Petitioner’s arguments from the initial hearing to the rehearing. How did his claims regarding the scope of “landscaping” and his introduction of issues like ADA accommodation and the HOA’s legitimacy reflect a shift in legal strategy?

5. Based on the evidence presented by the Respondent’s witnesses (Diana Crites and Rian Baas), assess the HOA’s efforts to fulfill its maintenance obligations. Were the HOA’s actions reasonable under the circumstances described in the proceedings?

——————————————————————————–

Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An independent judge who presides over administrative hearings. In this case, Sondra J. Vanella served as the ALJ for the Office of Administrative Hearings.

A.R.S. (Arizona Revised Statutes)

The codified laws of the state of Arizona. The Petitioner cited A.R.S. § 10-3842 (Code of Conduct for Board Members) and the proceedings operated under the authority of A.R.S. § 32-2199(B) and other related statutes.

Burden of Proof

The obligation on a party in a dispute to provide sufficient evidence to support their claim. In this case, the Petitioner bore the burden of proof to establish that the Respondent violated its CC&Rs.

CC&Rs (Covenants, Conditions, and Restrictions)

The governing legal documents that set out the rules for a planned community. The central issue of this case was the interpretation of Section 5.1(a) of the Rancho Del Oro HOA’s CC&Rs regarding maintenance duties.

Concierge Landscape Services

A term used by witness Diana Crites to describe specialized, non-uniform services the HOA does not provide. Examples given included maintaining potted plants, driveways, or walls dividing properties, in contrast to the uniform mowing and blowing provided to all homeowners.

Office of Administrative Hearings

An independent state agency in Arizona that conducts evidentiary hearings for other state agencies. This office heard the dispute after it was referred by the Department of Real Estate.

Petitioner

The party who files a petition initiating a legal case. In this matter, the Petitioner was homeowner Michael J. Stoltenberg.

Preponderance of the Evidence

The evidentiary standard required for the Petitioner to win his case. It is defined as “such proof as convinces the trier of fact that the contention is more probably true than not” and is considered the “greater weight of the evidence.”

Respondent

The party against whom a petition is filed. In this matter, the Respondent was the Rancho Del Oro Homeowners Association.

Xeriscape

A style of landscaping utilizing drought-tolerant plants and rock to minimize water use. The Petitioner mentioned his unique xeriscape with geometric patterns as part of the landscaping he expected the HOA to maintain.


Case Participants

Petitioner Side

  • Michael J. Stoltenberg (petitioner)
    Appeared on his own behalf

Respondent Side

  • Nicole Payne (HOA attorney)
    Represented Respondent Rancho Del Oro Homeowners Association
  • Diana Crites (property manager)
    Crites and Associates
    Owner of Respondent’s property management company; appeared as witness
  • Rian Baas (witness)
    Mowtown Landscape
    Owner of landscaping company contracted by Respondent
  • Lydia A. Peirce Linsmeier (HOA attorney)
    CARPENTER, HAZLEWOOD, DELGADO & BOLEN LLP
    Listed as recipient of the decision
  • Luis (employee)
    Mowtown Landscape (Implied)
    Crew member mentioned in text message regarding attempted access to petitioner's yard
  • Jill (employee)
    Mowtown Landscape (Implied)
    Printed papers for Luis regarding access to petitioner's yard

Neutral Parties

  • Sondra J. Vanella (ALJ)
    Administrative Law Judge
  • Judy Lowe (commissioner)
    Arizona Department of Real Estate

Michael J Stoltenberg v. Rancho Del Oro Homeowners Association

Case Summary

Case ID 20F-H2020059-REL
Agency ADRE
Tribunal OAH
Decision Date 2021-02-12
Administrative Law Judge Sondra J. Vanella
Outcome loss
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Michael J. Stoltenberg Counsel
Respondent Rancho Del Oro Homeowners Association Counsel Nicole Payne

Alleged Violations

CC&Rs § 5.1; A.R.S. § 10-3842

Outcome Summary

The Petition was dismissed after rehearing because Petitioner failed to establish by a preponderance of the evidence that the Respondent violated the CC&Rs. The ALJ found that Petitioner continually refused Respondent access to his locked back yard for landscaping maintenance, and the CC&Rs requiring landscaping do not mandate pool maintenance.

Why this result: Petitioner failed to establish a violation due to refusal of access to the back yard and misinterpretation of CC&R obligations regarding pool maintenance.

Key Issues & Findings

Failure to maintain landscaping and acting in bad faith

Petitioner alleged Respondent HOA violated CC&Rs by failing to maintain landscaping in 2020 and acting in bad faith, asserting that pool/hardscape maintenance was included in landscaping duties, and requesting the maximum fine. Respondent countered that they consistently maintained the front yard but were denied access to the locked backyard due to Petitioner's pool liability concerns.

Orders: Petitioner's Petition was dismissed/denied as Petitioner failed to establish a violation by a preponderance of the evidence. However, Respondent was ordered, going forward, to communicate the days and times they will be performing back yard landscaping so Petitioner can provide access.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • CC&Rs § 5.1
  • CC&Rs § 5.1(a)
  • A.R.S. § 10-3842
  • A.R.S. § 32-2199(B)
  • A.R.S. § 33-1803
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • A.R.S. § 32-1122(A)(1)
  • A.R.S. § 41-1092.08(H)
  • A.R.S. § 12-904(A)

Analytics Highlights

Topics: HOA Duties, Landscaping, Pool Maintenance, CC&Rs, Access Refusal, Rehearing
Additional Citations:

  • CC&Rs § 5.1
  • CC&Rs § 5.1(a)
  • A.R.S. § 10-3842
  • A.R.S. § 32-2199(B)
  • A.R.S. § 33-1803
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • A.R.S. § 32-1122(A)(1)
  • A.R.S. § 41-1092.08(H)
  • A.R.S. § 12-904(A)

Video Overview

Audio Overview

Decision Documents

20F-H2020059-REL Decision – 815480.pdf

Uploaded 2026-01-23T17:33:21 (124.1 KB)





Briefing Doc – 20F-H2020059-REL


Briefing Document: Stoltenberg v. Rancho Del Oro Homeowners Association

Executive Summary

This document synthesizes the findings from two administrative hearings concerning a dispute between homeowner Michael J. Stoltenberg (Petitioner) and the Rancho Del Oro Homeowners Association (Respondent). The core of the dispute centers on the scope of landscaping maintenance obligations as defined by the association’s Covenants, Conditions, and Restrictions (CC&Rs).

The Petitioner alleged the HOA failed its duties under CC&Rs § 5.1 by not maintaining his property’s unique landscaping, which he argued included replenishing rock, staining paths, and servicing his swimming pool and associated hardscape. He further claimed the HOA was acting in bad faith and failing to comply with a previous court ruling.

The Respondent countered that it had consistently performed standard landscaping on the Petitioner’s front yard since January 2020. However, it was repeatedly denied access to the backyard, a fact the Petitioner admitted, citing liability concerns due to his pool. The HOA provided evidence of multiple attempts to access the yard and testimony that its maintenance duties are uniform across the community and do not include “concierge” services or pool maintenance.

The Administrative Law Judge ultimately dismissed the petition in both the initial hearing and a subsequent rehearing. The final decision rested on two key points: 1) The Petitioner failed to provide access to the area in question, preventing the HOA from performing its duties. 2) The Petitioner failed to meet the burden of proof that the term “landscaping” under the CC&Rs could be reasonably interpreted to include swimming pool maintenance. This conclusion was strongly supported by the separate licensing classifications for landscaping (R-21) and swimming pool service (R-6) issued by the Arizona Registrar of Contractors, which establishes them as distinct services under state regulation.

Case Overview

Parties and Key Personnel

Name/Entity

Affiliation / Title

Petitioner

Michael J. Stoltenberg

Homeowner, 11777 E. Calle Gaudi, Yuma, AZ

Respondent

Rancho Del Oro Homeowners Association

Homeowners’ Association (HOA)

Respondent Counsel

Nicole Payne, Esq.

Legal Representative

Respondent Witness

Diana Crites

Owner, Crites and Associates (Property Management Co.)

Respondent Witness

Rian Baas

Owner, Mowtown Landscape (HOA Landscaping Contractor)

Presiding Judge

Sondra J. Vanella

Administrative Law Judge

Case Details

Details

Initial Case No.

20F-H2020059-REL

Initial Hearing

August 3, 2020

Initial Decision

August 17, 2020

Rehearing Case No.

20F-H2020059-REL-RHG

Rehearing

February 2, 2021

Rehearing Decision

February 12, 2021

Core Dispute

The central conflict involved the interpretation of the HOA’s maintenance obligations under its governing documents. The Petitioner argued for an expansive definition of “landscaping” that encompassed his entire property exterior, including a swimming pool. The HOA maintained that its duties were limited to standard, uniform landscaping services and that pool maintenance was explicitly excluded. The dispute was compounded by the Petitioner’s refusal to grant the HOA’s landscaper access to his backyard.

Petitioner’s Allegations and Arguments

Mr. Stoltenberg’s petition, filed on or about April 21, 2020, and subsequent arguments in two hearings, were based on the following claims:

Violation of CC&Rs: The HOA violated § 5.1 of its CC&Rs by failing “to do their job in 2020 with maintaining landscaping, and are acting in bad faith.”

Broad Interpretation of “Landscaping”: As the CC&Rs do not define “landscaping,” the Petitioner contended it should include all types of features outside of structures. His specific demands included:

◦ Maintenance of unique xeriscape with geometric patterns.

◦ Replenishment of thin or worn-out rock ground cover.

◦ Staining of walking paths.

◦ Full maintenance of his “water feature,” identified as a swimming pool. This included the pump, filter, chemicals, patio, and all related hardscape.

Refusal to Grant Access: The Petitioner acknowledged that the gate to his backyard was “always locked.” He stated this was for liability reasons due to the pool and refused access to the HOA’s landscapers. At the rehearing, he argued the HOA failed to communicate its schedule to allow him to provide temporary access.

Budgetary Failure: He asserted that the HOA did not properly budget for the costs associated with maintaining his unique landscaping.

Grounds for Rehearing: After the initial denial, the Petitioner requested a rehearing on multiple grounds, including irregularity in proceedings, errors in evidence admission, and claims of “Americans with Disabilities Act (ADA) issues” related to hearing loss.

Respondent’s Position and Evidence

The Rancho Del Oro HOA presented a defense centered on its consistent attempts to fulfill its obligations and the Petitioner’s own actions preventing them from doing so.

Consistent Front Yard Maintenance: Both the HOA property manager and its landscaping contractor testified that the Petitioner’s front yard had been continuously maintained since landscaping services began in January 2020.

Denial of Backyard Access: The HOA’s primary defense was that it was physically prevented from servicing the backyard. Evidence presented to support this included:

Testimony from Rian Baas (Mowtown Landscape): His crews were at the property weekly. Between January and March 2020, he or his crew knocked and left notes or business cards four to five times with no response.

Witness Testimony: In March 2020, a woman at the residence (presumably the Petitioner’s wife) explicitly instructed a landscaper that “she does not want anyone in the back yard because she had a pool and that is the reason for the lock on gate.”

Documentary Evidence: A text message dated March 24, 2020, from Mr. Baas to property manager Diana Crites memorialized this interaction. A photograph of the locked gate was also submitted.

Scope of Services: Ms. Crites testified that HOA landscape services are uniform throughout the community and include front yard maintenance, mowing and blowing in backyards (if access is granted), and sprinkler system upkeep. They do not provide “concierge” services such as maintaining potted plants, driveways, or pools (except for the community pool, which is serviced by a separate contractor).

Access as a Prerequisite: Ms. Crites explained that backyard maintenance is contingent on homeowners leaving their gates unlocked, and some owners choose not to grant access due to pets or other reasons.

Judicial Findings and Rulings

Initial Decision (August 17, 2020)

The Administrative Law Judge denied the Petitioner’s initial petition based on a clear set of facts.

Findings of Fact: The judge found the evidence presented by the Respondent to be credible. The Petitioner’s own admission that he refused to allow access to his backyard since January 2020 was a critical factor. The evidence established that the HOA had consistently maintained the front yard and made multiple, documented attempts to access the backyard.

Conclusions of Law: The judge concluded that while § 5.1(a) of the CC&Rs requires the HOA to maintain yards, “nothing therein requires Respondent to maintain an individual member’s pool.” Because the Petitioner denied access, he could not establish that the Respondent had violated any CC&R.

Rehearing and Final Decision (February 12, 2021)

After the Commissioner for the Department of Real Estate granted a rehearing, the judge again reviewed the case and ultimately dismissed the petition, providing a more detailed legal analysis of the term “landscaping.”

Burden of Proof: The judge reiterated that the Petitioner bore the burden to establish by a preponderance of the evidence that the HOA was legally obligated to maintain his pool and hardscape. The Petitioner failed to offer any definition or legal authority to support his expansive interpretation.

Analysis of “Landscaping”: The judge found that the common definitions of “landscaping” from various dictionary and legal sources “cannot reasonably be read to include a swimming pool and the associated mechanical equipment.”

Arizona Registrar of Contractors (ROC) Licensing: The judge’s conclusion was decisively reinforced by the State of Arizona’s contractor licensing classifications:

◦ The R-21 Hardscaping and Irrigation Systems license (formerly Landscaping) is for installing garden walls, irrigation, and other landscape features. It specifically precludes the licensee from contracting for “swimming pools, pool deck coatings.”

◦ The R-6 Swimming Pool Service and Repair license is a separate classification required to service residential pools.

◦ The judge concluded: “The Registrar’s licensing scheme supports a conclusion that landscaping maintenance and pool maintenance are two separate and distinct services.”

Final Order: The petition was dismissed. The judge noted that because the Petitioner denied access, the Respondent was not in violation. However, the judge provided a forward-looking recommendation: “it is reasonable, going forward, for Respondent to communicate the days and times that it will be performing the landscaping of Petitioner’s back yard so that Petitioner can provide access for that service while maintaining safety precautions.”






Study Guide – 20F-H2020059-REL


Study Guide: Stoltenberg v. Rancho Del Oro Homeowners Association

This study guide provides a comprehensive review of the administrative legal dispute between homeowner Michael J. Stoltenberg and the Rancho Del Oro Homeowners Association. It covers the key arguments, evidence presented, and legal conclusions from two separate hearings. Use the following sections to test and deepen your understanding of the case.

Short-Answer Quiz

Instructions: Answer the following questions in two to three complete sentences, drawing all information from the provided case documents.

1. Who were the primary parties involved in this legal dispute, and what were their respective roles?

2. What was the core allegation made by the Petitioner against the Respondent in the initial petition filed on April 21, 2020?

3. According to Section 5.1 of the CC&Rs, what is the Association’s primary maintenance obligation regarding individual lots?

4. What specific and unique types of landscaping did the Petitioner claim required maintenance by the HOA?

5. What was the primary reason the Respondent’s landscaping contractor, Mowtown Landscape, was unable to perform maintenance in the Petitioner’s backyard?

6. What evidence did Diana Crites, the property manager, present to demonstrate the landscaper’s attempts to gain access to the backyard?

7. On what grounds did the Administrative Law Judge initially deny the Petitioner’s petition in the decision dated August 17, 2020?

8. What reasons did the Petitioner give for his request for a rehearing after the initial decision?

9. In the rehearing, how did the Administrative Law Judge legally define “landscaping” to determine the scope of the HOA’s duties?

10. What was the final order in the decision dated February 12, 2021, and what recommendation did the judge make for future interactions?

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Answer Key

1. The primary parties were Michael J. Stoltenberg, the homeowner, who served as the Petitioner, and the Rancho Del Oro Homeowners Association, which was the Respondent. The Petitioner brought the complaint alleging the HOA was not fulfilling its duties, while the Respondent defended its actions. The case was heard by Administrative Law Judge Sondra J. Vanella.

2. The Petitioner alleged that the Respondent had violated its Covenants, Conditions, and Restrictions (CC&Rs) § 5.1 and Arizona Revised Statutes § 10-3842. Specifically, he claimed the HOA failed “to do their job in 2020 with maintaining landscaping, and are acting in bad faith.” He also referenced a refusal to follow a previous court ruling.

3. Section 5.1 of the CC&Rs states that the Association’s maintenance duties “shall also include maintenance of the landscaping on individual Lots outside of structures.” This clause formed the basis of the Petitioner’s argument that the HOA was responsible for all landscaping on his property.

4. The Petitioner testified that his landscaping was unique, including xeriscape with geometric patterns, “water features” (which was a pool), and walking paths that needed staining. He also contended that when the rock in his front yard wore thin, the Respondent should be responsible for replenishing it.

5. The landscaping contractor could not access the Petitioner’s backyard because the gate was always locked. The Petitioner acknowledged he kept it locked for liability reasons due to the presence of his pool, which he referred to as a “water feature.”

6. Diana Crites presented a text message from the landscaper, Rian Baas, dated March 24, 2020, detailing how a woman at the residence stated she did not want anyone in the backyard because of the pool. Ms. Crites also presented a photograph of the locked gate and read a letter from Mr. Baas explaining his crew had knocked and left business cards weekly for two months without response.

7. The judge denied the petition because the Petitioner’s own admission established that he had refused to allow the Respondent access to his backyard since January 2020. The decision noted that the HOA had made multiple attempts to access the yard and had consistently maintained the front yard landscaping.

8. The Petitioner requested a rehearing on multiple grounds, including alleged irregularity in the proceedings by the judge, newly discovered evidence, errors in the admission of evidence, and that the decision was not supported by evidence. He also asserted that there were Americans with Disabilities Act (ADA) issues related to his hearing loss and privacy issues.

9. The judge referenced multiple online dictionaries (Oxford English Dictionary, Dictionary.com, etc.) and, most significantly, the Arizona Registrar of Contractors’ license classifications. She noted that landscaping (R-21 license) and swimming pool service (R-6 license) are two separate and distinct services, supporting the conclusion that pool maintenance is not included under the term “landscaping.”

10. The final order was that the Petitioner’s Petition was dismissed. However, the judge recommended that, going forward, it would be reasonable for the Respondent to communicate the days and times for landscaping so the Petitioner could provide access to his backyard while maintaining his safety precautions.

——————————————————————————–

Essay Questions

Instructions: The following questions are designed to encourage deeper analysis of the case. Formulate a comprehensive response to each, structuring your answer as a short essay.

1. Analyze the role of “burden of proof” in this case. Explain what “preponderance of the evidence” means according to the source text and discuss how the Petitioner’s failure to meet this burden led to the dismissal of his petition in both hearings.

2. Discuss the conflict between the Petitioner’s right to secure his property (the locked gate) and the Respondent’s obligation to perform maintenance. How did the judge’s final recommendation attempt to resolve this practical conflict, even while legally siding with the Respondent?

3. Evaluate the Administrative Law Judge’s legal reasoning in the rehearing for defining “landscaping.” Why was the reference to the Arizona Registrar of Contractors’ licensing scheme a particularly persuasive piece of evidence compared to dictionary definitions alone?

4. Trace the evolution of the Petitioner’s arguments from the initial hearing to the rehearing. How did his claims regarding the scope of “landscaping” and his introduction of issues like ADA accommodation and the HOA’s legitimacy reflect a shift in legal strategy?

5. Based on the evidence presented by the Respondent’s witnesses (Diana Crites and Rian Baas), assess the HOA’s efforts to fulfill its maintenance obligations. Were the HOA’s actions reasonable under the circumstances described in the proceedings?

——————————————————————————–

Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An independent judge who presides over administrative hearings. In this case, Sondra J. Vanella served as the ALJ for the Office of Administrative Hearings.

A.R.S. (Arizona Revised Statutes)

The codified laws of the state of Arizona. The Petitioner cited A.R.S. § 10-3842 (Code of Conduct for Board Members) and the proceedings operated under the authority of A.R.S. § 32-2199(B) and other related statutes.

Burden of Proof

The obligation on a party in a dispute to provide sufficient evidence to support their claim. In this case, the Petitioner bore the burden of proof to establish that the Respondent violated its CC&Rs.

CC&Rs (Covenants, Conditions, and Restrictions)

The governing legal documents that set out the rules for a planned community. The central issue of this case was the interpretation of Section 5.1(a) of the Rancho Del Oro HOA’s CC&Rs regarding maintenance duties.

Concierge Landscape Services

A term used by witness Diana Crites to describe specialized, non-uniform services the HOA does not provide. Examples given included maintaining potted plants, driveways, or walls dividing properties, in contrast to the uniform mowing and blowing provided to all homeowners.

Office of Administrative Hearings

An independent state agency in Arizona that conducts evidentiary hearings for other state agencies. This office heard the dispute after it was referred by the Department of Real Estate.

Petitioner

The party who files a petition initiating a legal case. In this matter, the Petitioner was homeowner Michael J. Stoltenberg.

Preponderance of the Evidence

The evidentiary standard required for the Petitioner to win his case. It is defined as “such proof as convinces the trier of fact that the contention is more probably true than not” and is considered the “greater weight of the evidence.”

Respondent

The party against whom a petition is filed. In this matter, the Respondent was the Rancho Del Oro Homeowners Association.

Xeriscape

A style of landscaping utilizing drought-tolerant plants and rock to minimize water use. The Petitioner mentioned his unique xeriscape with geometric patterns as part of the landscaping he expected the HOA to maintain.






Blog Post – 20F-H2020059-REL


Study Guide: Stoltenberg v. Rancho Del Oro Homeowners Association

This study guide provides a comprehensive review of the administrative legal dispute between homeowner Michael J. Stoltenberg and the Rancho Del Oro Homeowners Association. It covers the key arguments, evidence presented, and legal conclusions from two separate hearings. Use the following sections to test and deepen your understanding of the case.

Short-Answer Quiz

Instructions: Answer the following questions in two to three complete sentences, drawing all information from the provided case documents.

1. Who were the primary parties involved in this legal dispute, and what were their respective roles?

2. What was the core allegation made by the Petitioner against the Respondent in the initial petition filed on April 21, 2020?

3. According to Section 5.1 of the CC&Rs, what is the Association’s primary maintenance obligation regarding individual lots?

4. What specific and unique types of landscaping did the Petitioner claim required maintenance by the HOA?

5. What was the primary reason the Respondent’s landscaping contractor, Mowtown Landscape, was unable to perform maintenance in the Petitioner’s backyard?

6. What evidence did Diana Crites, the property manager, present to demonstrate the landscaper’s attempts to gain access to the backyard?

7. On what grounds did the Administrative Law Judge initially deny the Petitioner’s petition in the decision dated August 17, 2020?

8. What reasons did the Petitioner give for his request for a rehearing after the initial decision?

9. In the rehearing, how did the Administrative Law Judge legally define “landscaping” to determine the scope of the HOA’s duties?

10. What was the final order in the decision dated February 12, 2021, and what recommendation did the judge make for future interactions?

——————————————————————————–

Answer Key

1. The primary parties were Michael J. Stoltenberg, the homeowner, who served as the Petitioner, and the Rancho Del Oro Homeowners Association, which was the Respondent. The Petitioner brought the complaint alleging the HOA was not fulfilling its duties, while the Respondent defended its actions. The case was heard by Administrative Law Judge Sondra J. Vanella.

2. The Petitioner alleged that the Respondent had violated its Covenants, Conditions, and Restrictions (CC&Rs) § 5.1 and Arizona Revised Statutes § 10-3842. Specifically, he claimed the HOA failed “to do their job in 2020 with maintaining landscaping, and are acting in bad faith.” He also referenced a refusal to follow a previous court ruling.

3. Section 5.1 of the CC&Rs states that the Association’s maintenance duties “shall also include maintenance of the landscaping on individual Lots outside of structures.” This clause formed the basis of the Petitioner’s argument that the HOA was responsible for all landscaping on his property.

4. The Petitioner testified that his landscaping was unique, including xeriscape with geometric patterns, “water features” (which was a pool), and walking paths that needed staining. He also contended that when the rock in his front yard wore thin, the Respondent should be responsible for replenishing it.

5. The landscaping contractor could not access the Petitioner’s backyard because the gate was always locked. The Petitioner acknowledged he kept it locked for liability reasons due to the presence of his pool, which he referred to as a “water feature.”

6. Diana Crites presented a text message from the landscaper, Rian Baas, dated March 24, 2020, detailing how a woman at the residence stated she did not want anyone in the backyard because of the pool. Ms. Crites also presented a photograph of the locked gate and read a letter from Mr. Baas explaining his crew had knocked and left business cards weekly for two months without response.

7. The judge denied the petition because the Petitioner’s own admission established that he had refused to allow the Respondent access to his backyard since January 2020. The decision noted that the HOA had made multiple attempts to access the yard and had consistently maintained the front yard landscaping.

8. The Petitioner requested a rehearing on multiple grounds, including alleged irregularity in the proceedings by the judge, newly discovered evidence, errors in the admission of evidence, and that the decision was not supported by evidence. He also asserted that there were Americans with Disabilities Act (ADA) issues related to his hearing loss and privacy issues.

9. The judge referenced multiple online dictionaries (Oxford English Dictionary, Dictionary.com, etc.) and, most significantly, the Arizona Registrar of Contractors’ license classifications. She noted that landscaping (R-21 license) and swimming pool service (R-6 license) are two separate and distinct services, supporting the conclusion that pool maintenance is not included under the term “landscaping.”

10. The final order was that the Petitioner’s Petition was dismissed. However, the judge recommended that, going forward, it would be reasonable for the Respondent to communicate the days and times for landscaping so the Petitioner could provide access to his backyard while maintaining his safety precautions.

——————————————————————————–

Essay Questions

Instructions: The following questions are designed to encourage deeper analysis of the case. Formulate a comprehensive response to each, structuring your answer as a short essay.

1. Analyze the role of “burden of proof” in this case. Explain what “preponderance of the evidence” means according to the source text and discuss how the Petitioner’s failure to meet this burden led to the dismissal of his petition in both hearings.

2. Discuss the conflict between the Petitioner’s right to secure his property (the locked gate) and the Respondent’s obligation to perform maintenance. How did the judge’s final recommendation attempt to resolve this practical conflict, even while legally siding with the Respondent?

3. Evaluate the Administrative Law Judge’s legal reasoning in the rehearing for defining “landscaping.” Why was the reference to the Arizona Registrar of Contractors’ licensing scheme a particularly persuasive piece of evidence compared to dictionary definitions alone?

4. Trace the evolution of the Petitioner’s arguments from the initial hearing to the rehearing. How did his claims regarding the scope of “landscaping” and his introduction of issues like ADA accommodation and the HOA’s legitimacy reflect a shift in legal strategy?

5. Based on the evidence presented by the Respondent’s witnesses (Diana Crites and Rian Baas), assess the HOA’s efforts to fulfill its maintenance obligations. Were the HOA’s actions reasonable under the circumstances described in the proceedings?

——————————————————————————–

Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An independent judge who presides over administrative hearings. In this case, Sondra J. Vanella served as the ALJ for the Office of Administrative Hearings.

A.R.S. (Arizona Revised Statutes)

The codified laws of the state of Arizona. The Petitioner cited A.R.S. § 10-3842 (Code of Conduct for Board Members) and the proceedings operated under the authority of A.R.S. § 32-2199(B) and other related statutes.

Burden of Proof

The obligation on a party in a dispute to provide sufficient evidence to support their claim. In this case, the Petitioner bore the burden of proof to establish that the Respondent violated its CC&Rs.

CC&Rs (Covenants, Conditions, and Restrictions)

The governing legal documents that set out the rules for a planned community. The central issue of this case was the interpretation of Section 5.1(a) of the Rancho Del Oro HOA’s CC&Rs regarding maintenance duties.

Concierge Landscape Services

A term used by witness Diana Crites to describe specialized, non-uniform services the HOA does not provide. Examples given included maintaining potted plants, driveways, or walls dividing properties, in contrast to the uniform mowing and blowing provided to all homeowners.

Office of Administrative Hearings

An independent state agency in Arizona that conducts evidentiary hearings for other state agencies. This office heard the dispute after it was referred by the Department of Real Estate.

Petitioner

The party who files a petition initiating a legal case. In this matter, the Petitioner was homeowner Michael J. Stoltenberg.

Preponderance of the Evidence

The evidentiary standard required for the Petitioner to win his case. It is defined as “such proof as convinces the trier of fact that the contention is more probably true than not” and is considered the “greater weight of the evidence.”

Respondent

The party against whom a petition is filed. In this matter, the Respondent was the Rancho Del Oro Homeowners Association.

Xeriscape

A style of landscaping utilizing drought-tolerant plants and rock to minimize water use. The Petitioner mentioned his unique xeriscape with geometric patterns as part of the landscaping he expected the HOA to maintain.


Case Participants

Petitioner Side

  • Michael J. Stoltenberg (petitioner)
    Appeared on his own behalf

Respondent Side

  • Nicole Payne (HOA attorney)
    Represented Respondent Rancho Del Oro Homeowners Association
  • Diana Crites (property manager)
    Crites and Associates
    Owner of Respondent’s property management company; appeared as witness
  • Rian Baas (witness)
    Mowtown Landscape
    Owner of landscaping company contracted by Respondent
  • Lydia A. Peirce Linsmeier (HOA attorney)
    CARPENTER, HAZLEWOOD, DELGADO & BOLEN LLP
    Listed as recipient of the decision
  • Luis (employee)
    Mowtown Landscape (Implied)
    Crew member mentioned in text message regarding attempted access to petitioner's yard
  • Jill (employee)
    Mowtown Landscape (Implied)
    Printed papers for Luis regarding access to petitioner's yard

Neutral Parties

  • Sondra J. Vanella (ALJ)
    Administrative Law Judge
  • Judy Lowe (commissioner)
    Arizona Department of Real Estate