Debbie Westerman v. Bridgewood Nine 30 Homeowners Association

Case Summary

Case ID 25F-H029-REL
Agency ADRE
Tribunal OAH
Decision Date 2025-03-12
Administrative Law Judge Samuel Fox
Outcome loss
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Debbie Westerman Counsel
Respondent Bridgewood Nine 30 Homeowners Association Counsel Mark Lines

Alleged Violations

A.R.S. § 33-1258

Outcome Summary

The ALJ found that the documents Petitioner requested—specifically bills issued by Respondent’s counsel—were privileged communications under A.R.S. § 33-1258(B)(1). Because these documents were subject to the statutory exception, the Petitioner failed to meet her burden of proof that the Respondent violated the records request statute. Respondent was deemed the prevailing party.

Why this result: Petitioner failed to establish a violation because the requested records fell under the attorney-client privilege exception defined in A.R.S. § 33-1258(B).

Key Issues & Findings

Alleged violation of member's right to examine financial records regarding legal fees.

Petitioner sought statements from the HOA's law firm (Shaw and Lines) from 2015 onward, specifically seeking the numerical amounts paid in legal fees. The HOA failed to respond within ten business days. The HOA argued the requested bills were privileged communications and therefore exempt from disclosure under A.R.S. § 33-1258(B)(1).

Orders: Respondent was deemed the prevailing party in this matter.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1805
  • A.R.S. § 33-1258
  • A.R.S. § 33-1258(B)(1)

Analytics Highlights

Topics: records request, HOA records, condominium act, privileged communication, attorney-client privilege, legal fees
Additional Citations:

  • A.R.S. § 33-1258
  • A.R.S. § 33-1258(B)(1)

Audio Overview

Decision Documents

25F-H029-REL Decision – 1282218.pdf

Uploaded 2026-01-23T18:16:55 (95.6 KB)





Briefing Doc – 25F-H029-REL


Administrative Hearing Briefing: Westerman vs. Bridgewood 930 POA (Case No. 25F-H029-REL)

Executive Summary

This document synthesizes the proceedings and outcome of an administrative hearing (Case No. 25F-H029-REL) held on February 20, 2025, concerning a records request dispute between a homeowner and a condominium association. The petitioner, Debbie Westerman, alleged that the Bridgewood Nine 30 Homeowners Association (the Respondent) violated state law by failing to provide financial records, specifically ten years of legal billing statements from its counsel.

The petitioner’s position was that she made a simple, direct request for the total amount of legal fees paid by the association and did not receive a timely response as required by statute. The respondent countered that the request was procedurally deficient and, more critically, that the specific documents sought—attorney invoices—are explicitly exempt from disclosure under the attorney-client privilege exception within the governing statute.

The Administrative Law Judge (ALJ), Samuel Fox, ultimately ruled in favor of the Respondent. While acknowledging that the association’s initial response was outside the ten-day statutory window, the dispositive factor was the nature of the records requested. The ALJ accepted the respondent’s counsel’s representation that the documents were privileged. Based on this, the decision concluded that because the records were exempt from disclosure under the statute’s privilege exception, the ten-day requirement to produce them did not apply. The petitioner therefore failed to meet her burden of proof that a violation had occurred, and the association was deemed the prevailing party.

I. Case Overview

Case Number

25F-H029-REL

Hearing Date

February 20, 2025

Decision Date

March 12, 2025

Presiding Judge

Administrative Law Judge Samuel Fox

Petitioner

Debbie Westerman

Respondent

Bridgewood Nine 30 Homeowners Association

Respondent’s Counsel

Mark Lines, Shaw & Lines, LLC

Respondent’s Witnesses

Michael Brubaker (Board President)

Core Issue

Alleged violation of Arizona Revised Statutes (A.R.S.) § 33-1258, concerning a member’s right to access and examine association records.

II. The Initial Request and Petition

The dispute originated from a discussion at an association annual meeting regarding a $50,000 legal expenditure in 2018. Following this, the petitioner initiated a formal request for records.

November 26, 2024: Ms. Westerman sent an email to the association with the following request:

December 16, 2024: Having received no substantive response, Ms. Westerman filed a petition with the Arizona Department of Real Estate. The petition stated:

Statutory Discrepancy: The initial petition incorrectly cited A.R.S. § 33-1805 (Planned Community statutes). During the hearing, both parties and the ALJ agreed that the correct governing statute was A.R.S. § 33-1258 (Condominium Act). The ALJ ruled to proceed under the correct statute, stating, “I don’t think that there’s any undue prejudice in just referring to the correct statute.”

III. Petitioner’s Position and Testimony

Ms. Westerman framed her action as a straightforward attempt to gain financial transparency from the association’s board.

Stated Goal: The primary objective was to ascertain the total amount of money the association had paid in legal fees over the preceding decade.

◦ “Basically, your honor, I would just like to know how much money our association has paid in legal fees in the last decade.”

◦ “The only thing I am looking for are numbers… I don’t care who it’s for. I don’t care what it was about. I just want the figures because I want to make sure that our community Our board at that time okay these expenditures.”

Primary Complaint: The association violated the statutory ten-day requirement to fulfill a request for examination of records.

Admissions Under Cross-Examination:

◦ Ms. Westerman confirmed her November 26 email did not specifically request a time to physically “inspect and copy records.”

◦ She acknowledged the email did not cite a specific statute granting her the right to the records.

◦ She admitted to not reviewing documents that were eventually sent by the respondent on January 18, 2025, stating that the email did not describe the contents of its attachments.

Additional Grievances: During her testimony, Ms. Westerman raised several other issues beyond the records request, including financial reports being prepared by board members instead of an accountant, a lack of electronic voting options, and being invited and then “uninvited” by Board President Michael Brubaker to a January 9th board meeting due to her “litigation against the association.”

IV. Respondent’s Position and Arguments

The association, through its counsel Mark Lines and witness Michael Brubaker, presented a multi-faceted defense centered on procedural flaws in the request and a substantive right to withhold the specific documents sought.

Procedural Deficiencies: The respondent argued that the petitioner’s initial email was “both procedurally and substantively flawed and deficient.” The key deficiencies cited were:

◦ Failure to cite the correct statute.

◦ Failure to give notice that a statutory ten-day deadline was being invoked.

◦ Failure to request a time to come in, inspect records, identify specific documents, and then purchase copies.

Substantive Defense (Attorney-Client Privilege): This was the central pillar of the respondent’s case. Mr. Lines argued that legal invoices and communications with counsel are explicitly protected from disclosure under the law.

Timeline of “Substantial Compliance”: The respondent provided a timeline of its actions to demonstrate it had made good-faith efforts to engage with the petitioner.

December 30, 2024: Invited Ms. Westerman to a board meeting scheduled for January 9, 2025.

January 9, 2025: The board met, but Ms. Westerman did not attend.

January 10, 2025: Responded to the November 26th questions.

January 18 & 23, 2025: Sent emails with attached documents, including financial flowcharts and meeting minutes.

Overburdensome Request: Counsel argued that the request for ten years of records was “overburdensome and beyond the statutory requirements,” stating that associations are only required to maintain records for three years.

Context of Litigation: The respondent asserted that the petitioner’s request was part of a larger pattern of legal conflict. Counsel claimed that Ms. Westerman’s own history of litigation against the association was the primary driver of the legal fees she was now investigating.

V. Administrative Law Judge’s Findings and Decision

The ALJ’s final decision focused narrowly on the application of A.R.S. § 33-1258 to the specific facts of the case.

Key Factual Finding: The decision noted it was “undisputed” that the respondent’s first reply to the November 26, 2024 email was on December 30, 2024, which is outside the ten-business-day window mandated by the statute.

Key Legal Finding (The Deciding Factor): The judge accepted the representation from the respondent’s counsel that the requested documents—bills from the association’s law firm—were privileged.

Application of Law: The decision hinged on the introductory clause of the statute, A.R.S. § 33-1258(A), which states: “Except as provided in subsection B of this section, all financial and other records of the association shall be made reasonably available…” The judge reasoned that since the documents fell under the attorney-client privilege exception in subsection B, the ten-day production requirement from subsection A did not apply to them.

Final Ruling:






Study Guide – 25F-H029-REL


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Blog Post – 25F-H029-REL


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Case Participants

Petitioner Side

  • Debbie Westerman (petitioner)
    Bridgewood Nine 30 Homeowners Association
    Member and party; testified on her own behalf.

Respondent Side

  • Michael Brubaker (board president)
    Bridgewood Nine 30 Homeowners Association
    Also identified as Community Manager; testified as a witness.
  • Roy Shot (board member)
    Bridgewood Nine 30 Homeowners Association
  • Danny Hudro (secretary)
    Bridgewood Nine 30 Homeowners Association
    Prepared minutes of the January 9th meeting.
  • Mark Lines (HOA attorney)
    Shaw & Lines, LLC
    Represented the Respondent; also identified as Mark Blind in early transcript.

Neutral Parties

  • Samuel Fox (ALJ)
    OAH
    Administrative Law Judge for the matter,.
  • Susan Nicolson (commissioner)
    Arizona Department of Real Estate

AZNH Revocable Trust V. Sunland Springs Village Homeowners

Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.

Case Summary

Case ID 24F-H047-REL
Agency ADRE
Tribunal OAH
Decision Date 2024-11-05
Administrative Law Judge Kay A. Abramsohn
Outcome loss
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner AZNH Revocable Trust Counsel John F. Sullivan
Respondent Sunland Springs Village Homeowners Association Counsel Chad M. Gallacher

Alleged Violations

A.R.S. § 33-1812(A)(7)

Outcome Summary

The ALJ denied the petition, concluding that the Association complied with A.R.S. § 33-1812(A)(7) by providing the electronic data lists from the voting software company, which met the requirement for retaining electronic records of votes.

Why this result: The tribunal ruled that A.R.S. § 10-3708(F) requires the storage of 'electronic votes', not exact visual images of electronic ballots. The voting data lists adequately documented each member's vote in compliance with the law.

Key Issues & Findings

Records Inspection

Petitioner alleged the Association failed to produce all voting materials from a February 2024 election, specifically arguing that images of the actual online ballots were not provided.

Orders: Petition denied. The Association was found to be in compliance by retaining and providing the electronic voting data lists.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 33-1812(A)(7)
  • A.R.S. § 10-3708(F)
  • A.R.S. § 33-1258
  • A.R.S. § 32-2199.05

Video Overview

Audio Overview

https://open.spotify.com/episode/4r23M0yylebjpOrTk2pJ4V

Decision Documents

24F-H047-REL-RHG Decision – 1330098.pdf

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24F-H047-REL-RHG Decision – 1330115.pdf

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24F-H047-REL-RHG Decision – 1338932.pdf

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24F-H047-REL-RHG Decision – 1340272.pdf

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24F-H047-REL-RHG Decision – 1357165.pdf

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24F-H047-REL-RHG Decision – 1358023.pdf

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24F-H047-REL-RHG Decision – _override/Complaint For Special Action.pdf

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24F-H047-REL-RHG Decision – _override/Plaintiff’s+Motion+for+Judgment+on+the+Case+Filings+.pdf

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24F-H047-REL-RHG Decision – ../24F-H047-REL/1240168.pdf

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24F-H047-REL-RHG Decision – ../24F-H047-REL/2026-03-07_superior_court_complaint_special_action_cv2025-036466.pdf

Uploaded 2026-03-10T22:32:48 (973.0 KB)

24F-H047-REL-RHG Decision – ../24F-H047-REL/2026-03-07_superior_court_motion_for_judgment_cv2025-036466.pdf

Uploaded 2026-03-10T22:32:53 (212.7 KB)





Briefing Doc – 24F-H047-REL-RHG


Case Summary: AZNH Revocable Trust v. Sunland Springs Village Homeowners Association

Explicit Notice: This summary covers both the original administrative decision (Case No. 24F-H047-REL) and the subsequent rehearing proceedings (Case No. 24F-H047-REL-RHG). The procedural history, issues, and outcomes of the two proceedings are distinct and outlined separately below to prevent conflation.

I. Original Proceeding (Case No. 24F-H047-REL)

Key Facts: The Petitioner, AZNH Revocable Trust, requested to inspect election documents from the Respondent, Sunland Springs Village Homeowners Association (HOA), concerning a February 2024 election. The HOA utilized a third-party vendor, “Vote HOA Now,” to conduct electronic voting. In response to the inspection request, the HOA provided paper ballots, absentee envelopes, and data tally lists verifying the electronic votes cast via the vendor.

Main Issue: The Petitioner argued that the HOA violated A.R.S. § 33-1812(A)(7) by failing to produce an actual image of each electronic ballot as seen and voted on by the members, asserting that data lists were insufficient for a valid recount or inspection.

Outcome: On November 5, 2024, the Administrative Law Judge (ALJ) denied the petition. The ALJ concluded that the HOA complied with statutory requirements, determining that retaining the data lists demonstrating the electronic votes satisfied the requirement to keep records “in electronic format”. The ALJ noted that A.R.S. § 10-3708(F)(4) mandates the storage of “electronic votes,” not necessarily visual images of electronic ballots.

II. Procedural History & Rehearing (Case No. 24F-H047-REL-RHG)

Procedural History: Following the original decision, the Petitioner appealed to the Maricopa County Superior Court. The Superior Court remanded the matter to the Arizona Department of Real Estate to conduct an evidentiary hearing to address “additional evidence” proposed by the Petitioner (specifically, an electronic ballot allegedly in the HOA’s custody). Consequently, the Department granted a rehearing, leading to the RHG docket.

Rehearing Proceedings & Key Arguments: The rehearing was scheduled for September 26, 2025. At 12:13 a.m. on the day of the hearing, the Petitioner electronically filed a “Peremptory Change of Administrative Law Judge” alongside a request for a continuance. The Petitioner invoked a newly revised statute (A.R.S. § 41-1092.07), effective that same day, which entitles a party to one peremptory change of judge.

Prior to going on the record, the ALJ and the OAH Interim Director determined that the Petitioner’s filing was a “motion” and was untimely under Arizona Administrative Code R2-19-106. Because the filing was deemed untimely, the ALJ retained the case. The Petitioner’s attorney argued that the peremptory change was an absolute statutory right—not a discretionary “motion”—and subsequently refused to participate, leaving the hearing room before the proceedings officially went on the record.

Rehearing Outcome: Because the Petitioner’s counsel left and failed to present evidence or argument, the HOA moved to dismiss the matter. On October 9, 2025, the ALJ formally granted the dismissal based on the Petitioner’s failure to proceed with the case.

Note: Following the dismissal of the rehearing, the Petitioner filed an Original Special Action Complaint in Superior Court (CV2025-036466) against the ALJ, OAH, and the HOA. The Petitioner is seeking a judgment declaring that the peremptory change of judge was immediate and incontrovertible by legislative fiat, and that the ALJ exceeded her legal authority by dismissing the rehearing






Study Guide – 24F-H047-REL-RHG


Case Summary: AZNH Revocable Trust v. Sunland Springs Village Homeowners Association

Explicit Notice: This summary covers both the original administrative decision (Case No. 24F-H047-REL) and the subsequent rehearing proceedings (Case No. 24F-H047-REL-RHG). The procedural history, issues, and outcomes of the two proceedings are distinct and outlined separately below to prevent conflation.

I. Original Proceeding (Case No. 24F-H047-REL)

Key Facts: The Petitioner, AZNH Revocable Trust, requested to inspect election documents from the Respondent, Sunland Springs Village Homeowners Association (HOA), concerning a February 2024 election. The HOA utilized a third-party vendor, “Vote HOA Now,” to conduct electronic voting. In response to the inspection request, the HOA provided paper ballots, absentee envelopes, and data tally lists verifying the electronic votes cast via the vendor.

Main Issue: The Petitioner argued that the HOA violated A.R.S. § 33-1812(A)(7) by failing to produce an actual image of each electronic ballot as seen and voted on by the members, asserting that data lists were insufficient for a valid recount or inspection.

Outcome: On November 5, 2024, the Administrative Law Judge (ALJ) denied the petition. The ALJ concluded that the HOA complied with statutory requirements, determining that retaining the data lists demonstrating the electronic votes satisfied the requirement to keep records “in electronic format”. The ALJ noted that A.R.S. § 10-3708(F)(4) mandates the storage of “electronic votes,” not necessarily visual images of electronic ballots.

II. Procedural History & Rehearing (Case No. 24F-H047-REL-RHG)

Procedural History: Following the original decision, the Petitioner appealed to the Maricopa County Superior Court. The Superior Court remanded the matter to the Arizona Department of Real Estate to conduct an evidentiary hearing to address “additional evidence” proposed by the Petitioner (specifically, an electronic ballot allegedly in the HOA’s custody). Consequently, the Department granted a rehearing, leading to the RHG docket.

Rehearing Proceedings & Key Arguments: The rehearing was scheduled for September 26, 2025. At 12:13 a.m. on the day of the hearing, the Petitioner electronically filed a “Peremptory Change of Administrative Law Judge” alongside a request for a continuance. The Petitioner invoked a newly revised statute (A.R.S. § 41-1092.07), effective that same day, which entitles a party to one peremptory change of judge.

Prior to going on the record, the ALJ and the OAH Interim Director determined that the Petitioner’s filing was a “motion” and was untimely under Arizona Administrative Code R2-19-106. Because the filing was deemed untimely, the ALJ retained the case. The Petitioner’s attorney argued that the peremptory change was an absolute statutory right—not a discretionary “motion”—and subsequently refused to participate, leaving the hearing room before the proceedings officially went on the record.

Rehearing Outcome: Because the Petitioner’s counsel left and failed to present evidence or argument, the HOA moved to dismiss the matter. On October 9, 2025, the ALJ formally granted the dismissal based on the Petitioner’s failure to proceed with the case.

Note: Following the dismissal of the rehearing, the Petitioner filed an Original Special Action Complaint in Superior Court (CV2025-036466) against the ALJ, OAH, and the HOA. The Petitioner is seeking a judgment declaring that the peremptory change of judge was immediate and incontrovertible by legislative fiat, and that the ALJ exceeded her legal authority by dismissing the rehearing






Blog Post – 24F-H047-REL-RHG


Case Summary: AZNH Revocable Trust v. Sunland Springs Village Homeowners Association

Explicit Notice: This summary covers both the original administrative decision (Case No. 24F-H047-REL) and the subsequent rehearing proceedings (Case No. 24F-H047-REL-RHG). The procedural history, issues, and outcomes of the two proceedings are distinct and outlined separately below to prevent conflation.

I. Original Proceeding (Case No. 24F-H047-REL)

Key Facts: The Petitioner, AZNH Revocable Trust, requested to inspect election documents from the Respondent, Sunland Springs Village Homeowners Association (HOA), concerning a February 2024 election. The HOA utilized a third-party vendor, “Vote HOA Now,” to conduct electronic voting. In response to the inspection request, the HOA provided paper ballots, absentee envelopes, and data tally lists verifying the electronic votes cast via the vendor.

Main Issue: The Petitioner argued that the HOA violated A.R.S. § 33-1812(A)(7) by failing to produce an actual image of each electronic ballot as seen and voted on by the members, asserting that data lists were insufficient for a valid recount or inspection.

Outcome: On November 5, 2024, the Administrative Law Judge (ALJ) denied the petition. The ALJ concluded that the HOA complied with statutory requirements, determining that retaining the data lists demonstrating the electronic votes satisfied the requirement to keep records “in electronic format”. The ALJ noted that A.R.S. § 10-3708(F)(4) mandates the storage of “electronic votes,” not necessarily visual images of electronic ballots.

II. Procedural History & Rehearing (Case No. 24F-H047-REL-RHG)

Procedural History: Following the original decision, the Petitioner appealed to the Maricopa County Superior Court. The Superior Court remanded the matter to the Arizona Department of Real Estate to conduct an evidentiary hearing to address “additional evidence” proposed by the Petitioner (specifically, an electronic ballot allegedly in the HOA’s custody). Consequently, the Department granted a rehearing, leading to the RHG docket.

Rehearing Proceedings & Key Arguments: The rehearing was scheduled for September 26, 2025. At 12:13 a.m. on the day of the hearing, the Petitioner electronically filed a “Peremptory Change of Administrative Law Judge” alongside a request for a continuance. The Petitioner invoked a newly revised statute (A.R.S. § 41-1092.07), effective that same day, which entitles a party to one peremptory change of judge.

Prior to going on the record, the ALJ and the OAH Interim Director determined that the Petitioner’s filing was a “motion” and was untimely under Arizona Administrative Code R2-19-106. Because the filing was deemed untimely, the ALJ retained the case. The Petitioner’s attorney argued that the peremptory change was an absolute statutory right—not a discretionary “motion”—and subsequently refused to participate, leaving the hearing room before the proceedings officially went on the record.

Rehearing Outcome: Because the Petitioner’s counsel left and failed to present evidence or argument, the HOA moved to dismiss the matter. On October 9, 2025, the ALJ formally granted the dismissal based on the Petitioner’s failure to proceed with the case.

Note: Following the dismissal of the rehearing, the Petitioner filed an Original Special Action Complaint in Superior Court (CV2025-036466) against the ALJ, OAH, and the HOA. The Petitioner is seeking a judgment declaring that the peremptory change of judge was immediate and incontrovertible by legislative fiat, and that the ALJ exceeded her legal authority by dismissing the rehearing


Case Participants

Petitioner Side

  • John F. Sullivan (attorney)
    AZNH Revocable Trust
    Attorney and Trustee for AZNH Revocable Trust.
  • Susan Sullivan (petitioner)
    AZNH Revocable Trust
    Trustee of AZNH Revocable Trust.

Respondent Side

  • Chad M. Gallacher (HOA attorney)
    Maxwell & Morgan, P.C.
    Represented Sunland Springs Village Homeowners Association.
  • Cathy Braun (board member)
    Sunland Springs Village Homeowners Association
    Association Secretary/Treasurer.
  • Kathy Fowers (property manager)
    Sunland Springs Village Homeowners Association
    General Manager and Custodian of Records.
  • Paul Minda (board member)
    Sunland Springs Village Homeowners Association
    Board President.
  • B Austin Baillio (HOA attorney)
    Sunland Springs Village Homeowners Association
    Listed on the minute entry and notice of hearing.

Neutral Parties

  • Kay A. Abramsohn (ALJ)
    OAH
    Administrative Law Judge who initially decided the case and was later the subject of a peremptory change request.
  • Susan Nicolson (commissioner)
    ADRE
  • Tammy Eigenheer (director)
    OAH
    Interim Director of the Arizona Office of Administrative Hearings.
  • Joseph P. Mikitish (judge)
    Maricopa County Superior Court
    Judge who handled the appeal LC2025-000025-001 DT.
  • Scott Blaney (judge)
    Maricopa County Superior Court
    Judge assigned to the Original Special Action CV2025-036466.
  • Deanie Reh (attorney)
    Attorney General's Office
    Counsel for Arizona Department of Real Estate.
  • Raya Gardner (attorney)
    Attorney General's Office
    Counsel for Arizona Department of Real Estate.
  • Kara Karlson (attorney)
    Attorney General's Office
    Counsel for Defendants Eigenheer & Abramsohn.
  • Mandy Neat (deputy commissioner)
    ADRE
    Signed the Department's Order and Notice of Hearing.
  • Lynette Evans (attorney)
    Listed on the minute entry for the Maricopa County Superior Court.
  • N. Johnson (clerk)
    Maricopa County Superior Court
    Deputy clerk.
  • J. Thampy (clerk)
    Maricopa County Superior Court
    Deputy clerk.
  • V. Nunez (staff)
    ADRE
  • D. Jones (staff)
    ADRE
  • L. Abril (staff)
    ADRE
  • L. Recchia (staff)
    ADRE
  • G. Osborn (staff)
    ADRE

Lisa Marx v. Tara Condominium Association

Case Summary

Case ID 24F-H054-REL
Agency ADRE
Tribunal OAH
Decision Date 2024-09-20
Administrative Law Judge Kay A. Abramsohn
Outcome partial
Filing Fees Refunded $1,000.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Lisa Marx Counsel
Respondent Tara Condominium Association Counsel

Alleged Violations

A.R.S. § 33-1258(A)
A.R.S. § 33-1248 (A), (D), (E), and (F); and Tara CC&Rs Section 9(E)

Outcome Summary

Petitioner prevailed on the 'Records' issue (A.R.S. § 33-1258), resulting in a $500.00 filing fee reimbursement. Respondent prevailed on the 'Example 13' issue (A.R.S. § 33-1248 and CC&Rs § 9(E)).

Why this result: The Administrative Law Judge concluded that Petitioner failed to sustain her burden regarding the Open Meeting Law allegations, finding that TARA conducted meetings in compliance and the specific volunteer work referenced was not statutorily or contractually required to be placed on an agenda for formal action.

Key Issues & Findings

Records Access Violation

TARA failed to timely provide access to TARA HOA records it possessed, violating the ten business day fulfillment requirement for examination requests.

Orders: TARA was ordered to reimburse Petitioner $500.00.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1258
  • A.R.S. § 33-1258(A)

Open Meeting Law Violation (Example 13)

Petitioner alleged open meeting violations concerning volunteer work and projects not placed on agendas or formally voted upon by the board (Example 13).

Orders: Petitioner's Petition was dismissed as to alleged violations of A.R.S. § 33-1248(A), (D), (E), and (F) and/or Tara CC&Rs Section 9(E).

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1248(A)
  • A.R.S. § 33-1248(D)
  • A.R.S. § 33-1248(E)
  • A.R.S. § 33-1248(F)
  • Tara CC&Rs Section 9(E)

Analytics Highlights

Topics: HOA Records, Open Meeting Law, Partial Victory, Filing Fee Reimbursement, Condominium Association
Additional Citations:

  • A.R.S. § 32-2199
  • A.R.S. § 32-2199.01
  • A.R.S. § 32-2199.02
  • A.R.S. § 32-2199.04
  • A.R.S. § 32-2199.05
  • A.R.S. § 33-1248
  • A.R.S. § 33-1258
  • A.R.S. § 33-1801 et seq.
  • A.R.S. § 41-1092.09
  • Tara CC&Rs Section 9(E)

Audio Overview

Decision Documents

24F-H054-REL Decision – 1212274.pdf

Uploaded 2026-01-23T18:11:34 (70.4 KB)

24F-H054-REL Decision – 1212281.pdf

Uploaded 2026-01-23T18:11:41 (12.4 KB)

24F-H054-REL Decision – 1216809.pdf

Uploaded 2026-01-23T18:11:49 (50.9 KB)

24F-H054-REL Decision – 1225818.pdf

Uploaded 2026-01-23T18:11:58 (168.1 KB)

24F-H054-REL Decision – 1226250.pdf

Uploaded 2026-01-23T18:12:08 (41.9 KB)





Briefing Doc – 24F-H054-REL


Briefing Document: Marx v. Tara Condominium Association

Executive Summary

This document provides a comprehensive analysis of the administrative case Lisa Marx v. Tara Condominium Association (No. 24F-H054-REL), adjudicated by the Arizona Office of Administrative Hearings. The dispute centers on two primary allegations brought by homeowner and former board member Lisa Marx against the Tara Condominium Association (TARA): (1) violations of Arizona state law regarding access to association records, and (2) violations of the state’s Open Meeting Law.

The case culminated in a split decision by the Administrative Law Judge (ALJ). TARA was found to have violated A.R.S. § 33-1258 by failing to provide timely access to its financial and other records as requested by the petitioner. However, the petitioner failed to prove her second claim that TARA violated the open meeting provisions of A.R.S. § 33-1248 when board members and volunteers performed maintenance and repair projects on common areas without formal agenda items and board votes.

Consequently, the ALJ sustained the petition on the records violation and dismissed it on the open meeting violation. TARA was ordered to reimburse Ms. Marx $500, representing the filing fee for the single issue on which she prevailed. A subsequent request for rehearing filed by Ms. Marx was procedurally rejected for being submitted to the incorrect agency.

Case Background and Procedural History

Parties and Context

Petitioner: Lisa Marx, a homeowner in the Tara Condominium Association and a former board member who served in various capacities, including Secretary, Chairperson, and Vice-Chairperson, from 2021 until her resignation in January 2024.

Respondent: Tara Condominium Association (TARA), a 50-unit nonprofit management association, represented at the hearing by its Chairman, Mark Gottmann.

The dispute arose following a change in board leadership in early 2024, with Ms. Marx alleging the new board was operating without transparency and in violation of state statutes and the association’s governing documents.

Chronology of Key Events

Jan 2024

Lisa Marx resigns from the TARA board two weeks after being elected for a fourth term.

Feb 1, 2024

Mark Gottmann assumes the role of Chairman of the Board.

Feb–Apr 2024

Marx makes a series of five requests for association records, which are either partially or fully denied by the TARA board.

May 29, 2024

Marx files an HOA Dispute Process Petition with the Arizona Department of Real Estate, alleging two categories of violations and paying a 1,000filingfee(500 per issue).

Aug 8, 2024

TARA files an Amended Response, admitting to several of the alleged violations, offering to reimburse Marx’s $1,000 filing fee, and requesting that the hearing be vacated.

Aug 8, 2024

Marx files a reply rejecting the offer, stating that the “numerous” issues required “a ruling that is binding and definite” to “hopefully prevent further violations.”

Aug 16, 2024

The ALJ issues an order requiring Marx to narrow her petition to two specific issues, categorizing the five records-request instances as one “records” issue and requiring her to select one of the thirteen alleged open-meeting violations.

Aug 19, 2024

Marx selects “Example 13” from her petition as her second issue.

Aug 29, 2024

An administrative hearing is held before ALJ Kay A. Abramsohn.

Sep 20, 2024

The ALJ issues a final decision.

Sep 23, 2024

The ALJ issues a Minute Entry rejecting a request for rehearing filed by Marx, as it was sent to the Office of Administrative Hearings instead of the Commissioner of the Arizona Department of Real Estate.

Analysis of Disputed Issues and Testimony

The hearing focused on two central issues as narrowed by the ALJ’s order.

Issue 1: Access to Association Records (A.R.S. § 33-1258)

This issue consolidated five instances across multiple dates where Marx alleged she was improperly denied access to or provision of TARA’s records.

Petitioner’s Position (Lisa Marx):

• Marx testified that she made multiple written requests for documents including vouchers, contracts, financial reports (General Ledger, AP Distribution), architectural change forms, and violation letters.

• The board’s responses were statutorily invalid. For example, a February 22, 2024 response stated: “A member of the Association is entitled to see reasonable financial information only. A member does not have a right to see contracts entered into by the Board nor information concerning specific members. We respectfully refuse your request…” Another denial was based on her being “no longer a board member.”

• Marx argued this refusal to provide records blocks transparency, creates distrust, and prevents homeowners from ensuring the governing documents are being enforced impartially. She asserted that all requested documents, such as financial records and contracts related to common areas, are records homeowners are entitled to examine.

Respondent’s Position (Tara Condominium Association):

• Mark Gottmann testified that the board was new and that any mistakes were made out of “enthusiasm” and a desire to better the community, not malicious intent.

• He stated the board acted on advice from outside sources, including a trade association, which led them to believe they were “over-providing” documents compared to their CC&Rs, which only mandate semi-annual financial statements.

• TARA experienced delays in receiving financial reports from its management company, Colby, after it was acquired by another entity, which in turn delayed distribution to homeowners.

• Gottmann argued that some requested documents did not exist (e.g., contracts for volunteer work), while others were justifiably withheld because they contained private information about individual homeowners (e.g., violation letters, architectural change forms).

Issue 2: Open Meeting Law Violations (A.R.S. § 33-1248)

This issue centered on “Example 13” of the petition, which alleged the board undertook several projects without adhering to open meeting requirements.

Petitioner’s Position (Lisa Marx):

• Marx alleged that several projects were performed on common property without being included on a meeting agenda and without a formal vote by the board in an open meeting. These projects included:

◦ Board members spraying weeds.

◦ Board members digging up grass around trees and laying mulch.

◦ A board member refinishing wood shutters.

• She argued these actions violated A.R.S. § 33-1248 and TARA’s own CC&Rs (Section 9(E)), which states, “A majority vote of the Managers shall entitle the Board to carry out action on behalf of the owners of the units.”

• The failure to discuss these items in an open meeting denied members the right to provide input before the board took action on community property.

Respondent’s Position (Tara Condominium Association):

• Gottmann characterized the projects as ongoing operational responsibilities and good-faith efforts by volunteers to save the association money.

• The weed spraying was described as an “experiment” at no cost to TARA. The mulching was done with donated materials in response to a homeowner’s suggestion. The shutter repair was done by volunteers for a nominal cost of less than $150 for materials, which was within the monthly maintenance budget.

• He argued these were not formal actions requiring a board vote but were undertaken with an “enthusiasm and desire to make our community a better place.” TARA’s CC&Rs (Section 12, Part D) grant the board the power “to use and expend the assessments collected to maintain, care for, and preserve the common elements.”

Administrative Law Judge’s Decision and Order

The ALJ’s decision, issued on September 20, 2024, delivered a split verdict, finding for each party on one of the two core issues.

Finding on Records Violation (A.R.S. § 33-1258):

Verdict: TARA violated the statute.

Reasoning: The ALJ concluded that TARA failed to provide access to records it possessed within the statutorily required ten-day timeframe. While TARA had a potential defense for delays related to its management company and a valid reason to withhold records containing personal information of other members, the overall evidence demonstrated a failure to comply with the law.

Outcome: The petitioner was deemed the prevailing party on this issue.

Finding on Open Meeting Violation (A.R.S. § 33-1248):

Verdict: TARA did not violate the statute.

Reasoning: The ALJ found that the petitioner failed to sustain her burden of proof. The evidence showed that TARA conducted its formal meetings in compliance with open meeting laws, providing notice and agendas. The ALJ concluded there was “no evidence in the hearing record that… those work circumstances… were required by statute or the CC&Rs to be placed on a TARA agenda for discussion and/or for ‘formal action’ by the Board.”

Outcome: The respondent was deemed the prevailing party on this issue.

Final Order

Based on the findings, the ALJ issued the following orders:

1. Petitioner’s Petition is sustained as to the TARA violation of A.R.S. § 33-1258 (Records).

2. Petitioner’s Petition is dismissed as to the alleged violations by TARA of A.R.S. § 33-1248 (Open Meetings).

3. TARA is ordered to reimburse Petitioner in the amount of $500.00, representing the filing fee for the single successful claim.






Study Guide – 24F-H054-REL


{ “case”: { “docket_no”: “24F-H054-REL”, “case_title”: “Lisa Marx v. Tara Condominium Association”, “decision_date”: “2024-09-20”, “alj_name”: “Kay A. Abramsohn”, “tribunal”: “OAH”, “agency”: “ADRE” }, “questions”: [ { “question”: “Can my HOA refuse to provide financial records because they are waiting to receive them from their third-party management company?”, “short_answer”: “No. The HOA is responsible for providing access to records within the statutory 10-day timeframe, regardless of management company delays.”, “detailed_answer”: “The ALJ ruled that waiting for a management company to provide monthly reports does not excuse the association from its statutory obligation to make records reasonably available within 10 business days. Even if the HOA acts in good faith while waiting for a vendor, failure to provide existing records violates the statute.”, “alj_quote”: “TARA has a defense, although unsupported, regarding the time frame only as to the financial documents for which TARA was waiting from its management company. … Overall, as to A.R.S. § 33-1258, there is no evidence that, within the ten day time frame, TARA provided access to the TARA HOA records it did have and which were required to have been provided to Petitioner; therefore, the Administrative Law Judge concludes that TARA violated A.R.S. § 33-1258.”, “legal_basis”: “A.R.S. § 33-1258”, “topic_tags”: [ “records request”, “financial records”, “management company” ] }, { “question”: “Does a group of board members or volunteers doing unpaid maintenance work require an open meeting and a formal vote?”, “short_answer”: “Not necessarily. If the work is volunteer-based and doesn’t require a specific contract or expenditure necessitating a vote under the CC&Rs or statutes, it may not trigger open meeting requirements.”, “detailed_answer”: “The ALJ determined that volunteer work performed by board members (like weeding or painting) to save money did not constitute ‘formal action’ that required placement on an agenda or a formal vote in an open meeting, provided no statute or governing document specifically required it.”, “alj_quote”: “There is no evidence in the hearing record that, prior to the volunteer work described in Example 13, that those work circumstances, or any projected volunteer work circumstances, were required by statute or the CC&Rs to be placed on a TARA agenda for discussion and/or for ‘formal action’ by the Board at the TARA monthly meetings.”, “legal_basis”: “A.R.S. § 33-1248”, “topic_tags”: [ “open meetings”, “volunteer work”, “board authority” ] }, { “question”: “Can the HOA withhold violation letters or architectural change forms concerning other homeowners?”, “short_answer”: “Yes, if those documents contain personal information about specific members.”, “detailed_answer”: “The decision affirms that HOAs can refuse to provide records related to specific units, such as violation notices or contracts containing personal data, under the statutory exception for personal, health, or financial records of individual members.”, “alj_quote”: “A.R.S. § 33-1258(B)(4) provides an exception to the requirement to provide records for ‘personal, health or financial records of an individual member’ … In this case, because some of the requested ‘repair’ contract information for repairs at certain addresses may have contained personal information of another member, TARA was likely within its statutory authority to refuse to provide that particular information.”, “legal_basis”: “A.R.S. § 33-1258(B)(4)”, “topic_tags”: [ “privacy”, “violation letters”, “records request” ] }, { “question”: “Can the board deny my records request because I am no longer a board member?”, “short_answer”: “No. The right to examine records belongs to all members of the association.”, “detailed_answer”: “The ALJ found the HOA in violation when it declined to provide information on the grounds that the requester was ‘no longer a Board member.’ The statute requires records be made available to ‘any member.'”, “alj_quote”: “TARA declined to provide such, stating that Petitioner was no longer a Board member. … TARA failed to comply with A.R.S. § 33-1258 regarding provision of access to TARA HOA records.”, “legal_basis”: “A.R.S. § 33-1258(A)”, “topic_tags”: [ “homeowner rights”, “records access”, “board membership” ] }, { “question”: “If I file a petition with two issues and only win one, do I get my filing fee back?”, “short_answer”: “You may receive a partial reimbursement. The tribunal may order the HOA to reimburse the portion of the fee related to the successful claim.”, “detailed_answer”: “In this case, the petitioner paid 1,000fortwoissues(500 per issue). Since the petitioner prevailed on the records issue but failed on the open meeting issue, the ALJ ordered the HOA to reimburse only $500.”, “alj_quote”: “IT IS ORDERED that TARA reimburse Petitioner in the amount of $500.00. … The Administrative Law Judge concludes TARA is the prevailing party regarding the ‘Example 13’ issue and Petitioner bears the filing fee on this issue.”, “legal_basis”: “A.R.S. § 32-2199.01”, “topic_tags”: [ “filing fees”, “dispute resolution”, “penalties” ] }, { “question”: “Does being a ‘new board’ or ‘learning the ropes’ excuse the HOA from following state laws?”, “short_answer”: “No. Ignorance of the law or being a new board is not a valid defense for violating statutes.”, “detailed_answer”: “The HOA argued they were a new board acting in the best interest of the community and learning better governing practices. The ALJ acknowledged this explanation but still ruled that the failure to provide records was a violation of state statute.”, “alj_quote”: “TARA explained that the Board was a new Board and, believing it was acting in the Board’s best interest, was in the process of learning the procedures for better governing practices. … the Administrative Law Judge concludes that TARA violated A.R.S. § 33-1258.”, “legal_basis”: “A.R.S. § 33-1258”, “topic_tags”: [ “board duties”, “legal compliance”, “defenses” ] } ] }






Blog Post – 24F-H054-REL


{ “case”: { “docket_no”: “24F-H054-REL”, “case_title”: “Lisa Marx v. Tara Condominium Association”, “decision_date”: “2024-09-20”, “alj_name”: “Kay A. Abramsohn”, “tribunal”: “OAH”, “agency”: “ADRE” }, “questions”: [ { “question”: “Can my HOA refuse to provide financial records because they are waiting to receive them from their third-party management company?”, “short_answer”: “No. The HOA is responsible for providing access to records within the statutory 10-day timeframe, regardless of management company delays.”, “detailed_answer”: “The ALJ ruled that waiting for a management company to provide monthly reports does not excuse the association from its statutory obligation to make records reasonably available within 10 business days. Even if the HOA acts in good faith while waiting for a vendor, failure to provide existing records violates the statute.”, “alj_quote”: “TARA has a defense, although unsupported, regarding the time frame only as to the financial documents for which TARA was waiting from its management company. … Overall, as to A.R.S. § 33-1258, there is no evidence that, within the ten day time frame, TARA provided access to the TARA HOA records it did have and which were required to have been provided to Petitioner; therefore, the Administrative Law Judge concludes that TARA violated A.R.S. § 33-1258.”, “legal_basis”: “A.R.S. § 33-1258”, “topic_tags”: [ “records request”, “financial records”, “management company” ] }, { “question”: “Does a group of board members or volunteers doing unpaid maintenance work require an open meeting and a formal vote?”, “short_answer”: “Not necessarily. If the work is volunteer-based and doesn’t require a specific contract or expenditure necessitating a vote under the CC&Rs or statutes, it may not trigger open meeting requirements.”, “detailed_answer”: “The ALJ determined that volunteer work performed by board members (like weeding or painting) to save money did not constitute ‘formal action’ that required placement on an agenda or a formal vote in an open meeting, provided no statute or governing document specifically required it.”, “alj_quote”: “There is no evidence in the hearing record that, prior to the volunteer work described in Example 13, that those work circumstances, or any projected volunteer work circumstances, were required by statute or the CC&Rs to be placed on a TARA agenda for discussion and/or for ‘formal action’ by the Board at the TARA monthly meetings.”, “legal_basis”: “A.R.S. § 33-1248”, “topic_tags”: [ “open meetings”, “volunteer work”, “board authority” ] }, { “question”: “Can the HOA withhold violation letters or architectural change forms concerning other homeowners?”, “short_answer”: “Yes, if those documents contain personal information about specific members.”, “detailed_answer”: “The decision affirms that HOAs can refuse to provide records related to specific units, such as violation notices or contracts containing personal data, under the statutory exception for personal, health, or financial records of individual members.”, “alj_quote”: “A.R.S. § 33-1258(B)(4) provides an exception to the requirement to provide records for ‘personal, health or financial records of an individual member’ … In this case, because some of the requested ‘repair’ contract information for repairs at certain addresses may have contained personal information of another member, TARA was likely within its statutory authority to refuse to provide that particular information.”, “legal_basis”: “A.R.S. § 33-1258(B)(4)”, “topic_tags”: [ “privacy”, “violation letters”, “records request” ] }, { “question”: “Can the board deny my records request because I am no longer a board member?”, “short_answer”: “No. The right to examine records belongs to all members of the association.”, “detailed_answer”: “The ALJ found the HOA in violation when it declined to provide information on the grounds that the requester was ‘no longer a Board member.’ The statute requires records be made available to ‘any member.'”, “alj_quote”: “TARA declined to provide such, stating that Petitioner was no longer a Board member. … TARA failed to comply with A.R.S. § 33-1258 regarding provision of access to TARA HOA records.”, “legal_basis”: “A.R.S. § 33-1258(A)”, “topic_tags”: [ “homeowner rights”, “records access”, “board membership” ] }, { “question”: “If I file a petition with two issues and only win one, do I get my filing fee back?”, “short_answer”: “You may receive a partial reimbursement. The tribunal may order the HOA to reimburse the portion of the fee related to the successful claim.”, “detailed_answer”: “In this case, the petitioner paid 1,000fortwoissues(500 per issue). Since the petitioner prevailed on the records issue but failed on the open meeting issue, the ALJ ordered the HOA to reimburse only $500.”, “alj_quote”: “IT IS ORDERED that TARA reimburse Petitioner in the amount of $500.00. … The Administrative Law Judge concludes TARA is the prevailing party regarding the ‘Example 13’ issue and Petitioner bears the filing fee on this issue.”, “legal_basis”: “A.R.S. § 32-2199.01”, “topic_tags”: [ “filing fees”, “dispute resolution”, “penalties” ] }, { “question”: “Does being a ‘new board’ or ‘learning the ropes’ excuse the HOA from following state laws?”, “short_answer”: “No. Ignorance of the law or being a new board is not a valid defense for violating statutes.”, “detailed_answer”: “The HOA argued they were a new board acting in the best interest of the community and learning better governing practices. The ALJ acknowledged this explanation but still ruled that the failure to provide records was a violation of state statute.”, “alj_quote”: “TARA explained that the Board was a new Board and, believing it was acting in the Board’s best interest, was in the process of learning the procedures for better governing practices. … the Administrative Law Judge concludes that TARA violated A.R.S. § 33-1258.”, “legal_basis”: “A.R.S. § 33-1258”, “topic_tags”: [ “board duties”, “legal compliance”, “defenses” ] } ] }


Case Participants

Petitioner Side

  • Lisa Marx (petitioner)
    Tara Condominium Association (Homeowner)
    Also former HOA Secretary, Vice-Chairperson, and Chairperson.
  • Brenda Spielder (observer)
    Tara Condominium Association (Member)
    Attended hearing with Petitioner.
  • Cynthia Poland (observer)
    Tara Condominium Association (Member)
    Attended hearing with Petitioner.

Respondent Side

  • Mark Gottmann (board member)
    Tara Condominium Association
    Chairman of the Board; represented Tara at the hearing.
  • Chandler W. Travis (HOA attorney)
    Travis Law Firm PLC
    Counsel for Tara Condominium Association until August 27, 2024.
  • Stephanie Bushart (board member)
    Tara Condominium Association
  • Tina Marie Shepherd (board member)
    Tara Condominium Association
    Resigned as Chairperson on January 31, 2024.
  • Dennis Anderson (board member)
    Tara Condominium Association
    Involved in volunteer work (weed spraying, trench digging, shutter refinishing).
  • Judy Rice (board member)
    Tara Condominium Association
    Treasurer and CPA.
  • Ted (board member)
    Tara Condominium Association
    Involved in volunteer trench work.
  • Nikki (volunteer)
    Tara Condominium Association
    Involved in volunteer shutter repair.

Neutral Parties

  • Kay A. Abramsohn (ALJ)
    Office of Administrative Hearings
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

Other Participants

  • Renee Snow (volunteer)
    Tara Condominium Association
    Volunteered for landscaping committee.

Keith W. Cunningham v. The Residences at 2211 Camelback Condominium

Case Summary

Case ID 24F-H008-REL
Agency ADRE
Tribunal OAH
Decision Date 2024-01-11
Administrative Law Judge Tammy L. Eigenheer
Outcome yes
Filing Fees Refunded $1,000.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Keith W. Cunningham Counsel
Respondent The Residences at 2211 Camelback Condominium Association, INC Counsel Allison Preston

Alleged Violations

A.R.S. § 33-1258
CC&Rs Section 8.1.1

Outcome Summary

Petitioner's petition is granted. Respondent violated A.R.S. § 33-1258 by failing to provide requested records within 10 business days. Respondent violated CC&Rs Section 8.1.1 by failing to maintain insurance coverage equal to 100% of the replacement cost and failing to meet specific liability limits. Respondent is ordered to reimburse Petitioner's $1,000.00 filing fee and comply with the statute and CC&Rs going forward.

Key Issues & Findings

Records Request

Petitioner alleged Respondent failed to provide financial records and vendor contracts (Epic Valet, FirstService Residential, landscaping) within the statutory timeframe. The ALJ found Respondent failed to provide the documents within 10 business days of the July 10, 2023 request and subsequent July 24, 2023 request.

Orders: Respondent shall comply with A.R.S. § 33-1258 going forward.

Filing fee: $1,000.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1258

Insurance Coverage

Petitioner alleged Respondent failed to maintain required insurance coverage. The ALJ found Respondent's property insurance coverage ($59M) was below the appraised replacement cost ($73M) and the general liability limits did not strictly comply with CC&Rs requirements despite an umbrella policy.

Orders: Respondent shall comply with Section 8.1.1 of the CC&Rs going forward.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_win

Cited:

  • CC&Rs Section 8.1.1

Analytics Highlights

Topics: Records Request, Insurance Coverage, Condominium, Contracts, Vendor Contracts, Replacement Cost
Additional Citations:

  • A.R.S. § 33-1258
  • CC&Rs Section 8.1.1

Video Overview

Audio Overview

Decision Documents

24F-H008-REL Decision – 1099767.pdf

Uploaded 2026-02-12T19:18:01 (46.1 KB)

24F-H008-REL Decision – 1101587.pdf

Uploaded 2026-02-12T19:18:03 (49.0 KB)

24F-H008-REL Decision – 1119643.pdf

Uploaded 2026-02-12T19:18:04 (47.5 KB)

24F-H008-REL Decision – 1121917.pdf

Uploaded 2026-02-12T19:18:06 (39.3 KB)

24F-H008-REL Decision – 1132963.pdf

Uploaded 2026-02-12T19:18:07 (188.5 KB)

24F-H008-REL Decision – 1149691.pdf

Uploaded 2026-02-12T19:18:08 (39.1 KB)





Briefing Doc – 24F-H008-REL


{
“case”: {
“docket_no”: “24F-H008-REL”,
“case_title”: “In the Matter of Keith W. Cunningham v The Residences at 2211 Camelback Condominium Association, INC”,
“decision_date”: “2024-01-11”,
“tribunal”: “OAH”,
“agency”: “ADRE”
},
“individuals”: [
{
“name”: “Keith W. Cunningham”,
“role”: “petitioner”,
“side”: “petitioner”,
“affiliation”: null,
“notes”: null
},
{
“name”: “Allison Preston”,
“role”: “HOA attorney”,
“side”: “respondent”,
“affiliation”: “Carpenter Hazlewood Delgado & Bolen LLP”,
“notes”: “Represented The Residences at 2211 Camelback Condominium Association, INC”
},
{
“name”: “Kyle von Johnson”,
“role”: “HOA attorney”,
“side”: “respondent”,
“affiliation”: null,
“notes”: “Represented The Residences at 2211 Camelback Condominium Association, INC”
},
{
“name”: “Mark Teman”,
“role”: “board member”,
“side”: “respondent”,
“affiliation”: null,
“notes”: “Association President, witness”
},
{
“name”: “Allison Renow”,
“role”: “property manager”,
“side”: “respondent”,
“affiliation”: “First Service Residential”,
“notes”: “General Manager (GM) on site”
},
{
“name”: “Frank Durso”,
“role”: “regional manager”,
“side”: “respondent”,
“affiliation”: “First Service Residential”,
“notes”: null
},
{
“name”: “Jamie George”,
“role”: “VP of Insurance”,
“side”: “respondent”,
“affiliation”: “First Service Financial”,
“notes”: “Assists with association insurance policies”
},
{
“name”: “Holly McNelte”,
“role”: “management staff”,
“side”: “respondent”,
“affiliation”: “First Service Residential”,
“notes”: “FSR team member who managed documents/files”
},
{
“name”: “Jonathan Henley”,
“role”: “insurance broker”,
“side”: “neutral”,
“affiliation”: “Gallagher”,
“notes”: null
},
{
“name”: “Brian Del Vecchio”,
“role”: “ALJ”,
“side”: “neutral”,
“affiliation”: “OAH”,
“notes”: “Administrative Law Judge who conducted the hearing (12/8/23)”
},
{
“name”: “Tammy L. Eigenheer”,
“role”: “ALJ”,
“side”: “neutral”,
“affiliation”: “OAH”,
“notes”: “Administrative Law Judge who wrote the decision”
},
{
“name”: “Susan Nicolson”,
“role”: “Commissioner”,
“side”: “neutral”,
“affiliation”: “Arizona Department of Real Estate”,
“notes”: null
},
{
“name”: “AHansen”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “Arizona Department of Real Estate”,
“notes”: “Transmission recipient”
},
{
“name”: “vnunez”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “Arizona Department of Real Estate”,
“notes”: “Transmission recipient”
},
{
“name”: “djones”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “Arizona Department of Real Estate”,
“notes”: “Transmission recipient”
},
{
“name”: “labril”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “Arizona Department of Real Estate”,
“notes”: “Transmission recipient”
},
{
“name”: “mneat”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “Arizona Department of Real Estate”,
“notes”: “Transmission recipient”
},
{
“name”: “akowaleski”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “Arizona Department of Real Estate”,
“notes”: “Transmission recipient”
},
{
“name”: “gosborn”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “Arizona Department of Real Estate”,
“notes”: “Transmission recipient”
}
]
}

{ “case”: { “agency”: “ADRE”, “tribunal”: “OAH”, “docket_no”: “24F-H008-REL”, “case_title”: “In the Matter of Keith W. Cunningham v The Residences at 2211 Camelback Condominium Association, INC”, “decision_date”: “2024-01-11”, “alj_name”: “Tammy L. Eigenheer” }, “parties”: [ { “party_id”: “P1”, “role”: “petitioner”, “name”: “Keith W. Cunningham”, “party_type”: “homeowner”, “email”: “[email protected]”, “phone”: null, “attorney_name”: null, “attorney_firm”: null, “attorney_email”: null, “attorney_phone”: null }, { “party_id”: “R1”, “role”: “respondent”, “name”: “The Residences at 2211 Camelback Condominium Association, INC”, “party_type”: “HOA”, “email”: null, “phone”: null, “attorney_name”: “Allison Preston”, “attorney_firm”: “Carpenter Hazlewood Delgado & Bolen LLP”, “attorney_email”: “[email protected]”, “attorney_phone”: null } ], “issues”: [ { “issue_id”: “ISS-001”, “type”: “statute”, “citation”: “A.R.S. § 33-1258”, “caption”: “Records Request”, “violation(s)”: “Failure to provide requested financial records and contracts within 10 business days”, “summary”: “Petitioner alleged Respondent failed to provide financial records and vendor contracts (Epic Valet, FirstService Residential, landscaping) within the statutory timeframe. The ALJ found Respondent failed to provide the documents within 10 business days of the July 10, 2023 request and subsequent July 24, 2023 request.”, “outcome”: “petitioner_win”, “filing_fee_paid”: 1000.0, “filing_fee_refunded”: true, “civil_penalty_amount”: 0.0, “orders_summary”: “Respondent shall comply with A.R.S. § 33-1258 going forward.”, “why_the_loss”: null, “cited”: [“A.R.S. § 33-1258”] }, { “issue_id”: “ISS-002”, “type”: “governing_documents”, “citation”: “CC&Rs Section 8.1.1”, “caption”: “Insurance Coverage”, “violation(s)”: “Failure to maintain property insurance equal to 100% of replacement cost and general liability insurance limits as required”, “summary”: “Petitioner alleged Respondent failed to maintain required insurance coverage. The ALJ found Respondent’s property insurance coverage (59M)wasbelowtheappraisedreplacementcost(73M) and the general liability limits did not strictly comply with CC&Rs requirements despite an umbrella policy.”, “outcome”: “petitioner_win”, “filing_fee_paid”: 0.0, “filing_fee_refunded”: false, “civil_penalty_amount”: 0.0, “orders_summary”: “Respondent shall comply with Section 8.1.1 of the CC&Rs going forward.”, “why_the_loss”: null, “cited”: [“CC&Rs Section 8.1.1”] } ], “money_summary”: { “issues_count”: 2, “total_filing_fees_paid”: 1000.0, “total_filing_fees_refunded”: 1000.0, “total_civil_penalties”: 0.0 }, “outcomes”: { “petitioner_is_hoa”: false, “petitioner_win”: “yes”, “summarize_judgement”: “Petitioner’s petition is granted. Respondent violated A.R.S. § 33-1258 by failing to provide requested records within 10 business days. Respondent violated CC&Rs Section 8.1.1 by failing to maintain insurance coverage equal to 100% of the replacement cost and failing to meet specific liability limits. Respondent is ordered to reimburse Petitioner’s $1,000.00 filing fee and comply with the statute and CC&Rs going forward.”, “why_the_loss”: null }, “analytics”: { “cited”: [“A.R.S. § 33-1258”, “CC&Rs Section 8.1.1”], “tags”: [“Records Request”, “Insurance Coverage”, “Condominium”, “Contracts”, “Vendor Contracts”, “Replacement Cost”] } }






Study Guide – 24F-H008-REL


{ “case”: { “docket_no”: “24F-H008-REL”, “case_title”: “Keith W. Cunningham v The Residences at 2211 Camelback Condominium Association, INC”, “decision_date”: “2024-01-11”, “alj_name”: “Tammy L. Eigenheer”, “tribunal”: “OAH”, “agency”: “ADRE” }, “questions”: [ { “question”: “How many days does my HOA have to provide records after I request them?”, “short_answer”: “The HOA has 10 business days to fulfill a request for examination of records.”, “detailed_answer”: “According to Arizona law cited in the decision, an association must make financial and other records reasonably available for examination within ten business days of a member’s request.”, “alj_quote”: “The association shall have ten business days to fulfill a request for examination.”, “legal_basis”: “A.R.S. § 33-1258(A)”, “topic_tags”: [ “records request”, “deadlines”, “A.R.S. § 33-1258” ] }, { “question”: “Can my HOA claim they don’t have to provide specific contracts if they are not uploaded to the web portal?”, “short_answer”: “No. If the records exist and aren’t privileged, the HOA must make them available for examination, regardless of whether they are on a portal.”, “detailed_answer”: “In this case, the HOA failed to provide signed vendor contracts that existed, claiming they provided what was on the portal. The ALJ found that failing to provide these specific requested documents constituted a violation.”, “alj_quote”: “Respondent did not assert or establish that any of the requested documents were subject to any of the exceptions provided for in statute. Accordingly, Petitioner was entitled to examine those documents.”, “legal_basis”: “A.R.S. § 33-1258”, “topic_tags”: [ “records request”, “contracts”, “online portal” ] }, { “question”: “If my CC&Rs require specific insurance liability limits, does an umbrella policy count towards meeting them?”, “short_answer”: “Not necessarily. The ALJ ruled that a base policy lower than the CC&R requirement was non-compliant, even with a large umbrella policy.”, “detailed_answer”: “The CC&Rs required $3,000,000 per occurrence. The HOA had $1,000,000 coverage plus a $50,000,000 umbrella. The ALJ ruled the general liability insurance was not in compliance because the specific base limit was not met.”, “alj_quote”: “While Respondent had an umbrella policy in addition to the general liability insurance, Respondent’s general liability insurance was not in compliance with the applicable CC&Rs.”, “legal_basis”: “CC&Rs Section 8.1.1”, “topic_tags”: [ “insurance”, “compliance”, “CC&Rs” ] }, { “question”: “Must the HOA insure the building for its full replacement cost?”, “short_answer”: “Yes, if the CC&Rs state the insurance must equal 100% of the current replacement cost.”, “detailed_answer”: “The HOA obtained an appraisal showing a replacement cost of $73 million but maintained coverage of only $59 million. The ALJ found this violated the CC&Rs requirement for 100% replacement cost coverage.”, “alj_quote”: “Accordingly, Respondent’s property insurance was not in compliance with the applicable CC&Rs at the time the petition was filed.”, “legal_basis”: “CC&Rs Section 8.1.1”, “topic_tags”: [ “insurance”, “property value”, “CC&Rs” ] }, { “question”: “Will I get my filing fee back if I win the hearing?”, “short_answer”: “The ALJ has the authority to order the HOA to reimburse the filing fee if the petition is granted.”, “detailed_answer”: “After granting the petition and finding the HOA in violation, the judge specifically ordered the respondent to pay back the petitioner’s filing fee.”, “alj_quote”: “IT IS FURTHER ORDERED that Respondent reimburse Petitioner his $1,000.00 filing fee.”, “legal_basis”: “Order”, “topic_tags”: [ “remedies”, “filing fees”, “costs” ] }, { “question”: “What happens if I accidentally cite the wrong statute number in my complaint?”, “short_answer”: “It may not be dismissed if the context of your complaint makes it clear what you are disputing.”, “detailed_answer”: “The HOA tried to dismiss the case because the homeowner cited the Planned Community statute instead of the Condominium statute. The judge denied this because the checkboxes and narrative provided sufficient notice of the claim.”, “alj_quote”: “While it may be true Petitioner hand wrote A.R.S. §33-1805… the context surrounding Petitioner’s hand written statute provides adequate notice.”, “legal_basis”: “Due Process / Notice”, “topic_tags”: [ “procedure”, “complaint forms”, “legal error” ] }, { “question”: “What is the standard of proof I need to meet to win against my HOA?”, “short_answer”: “You must prove your case by a “preponderance of the evidence.””, “detailed_answer”: “The homeowner bears the burden of proof. This standard means showing that the fact sought to be proved is more probable than not.”, “alj_quote”: “In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated A.R.S. § 33-1258 and the Association’s governing documents.”, “legal_basis”: “A.A.C. R2-19-119”, “topic_tags”: [ “burden of proof”, “legal standard”, “evidence” ] }, { “question”: “Will the HOA be fined a civil penalty if I prove they violated the law?”, “short_answer”: “Not automatically. The ALJ decides if a penalty is appropriate based on the facts.”, “detailed_answer”: “Even though the HOA was found to have violated record laws and insurance requirements, the judge decided not to assess a civil penalty in this specific instance.”, “alj_quote”: “Based on the facts presented, the Administrative Law Judge finds no civil penalty is appropriate in this matter.”, “legal_basis”: “Judicial Discretion”, “topic_tags”: [ “penalties”, “fines”, “enforcement” ] } ] }






Blog Post – 24F-H008-REL


{ “case”: { “docket_no”: “24F-H008-REL”, “case_title”: “Keith W. Cunningham v The Residences at 2211 Camelback Condominium Association, INC”, “decision_date”: “2024-01-11”, “alj_name”: “Tammy L. Eigenheer”, “tribunal”: “OAH”, “agency”: “ADRE” }, “questions”: [ { “question”: “How many days does my HOA have to provide records after I request them?”, “short_answer”: “The HOA has 10 business days to fulfill a request for examination of records.”, “detailed_answer”: “According to Arizona law cited in the decision, an association must make financial and other records reasonably available for examination within ten business days of a member’s request.”, “alj_quote”: “The association shall have ten business days to fulfill a request for examination.”, “legal_basis”: “A.R.S. § 33-1258(A)”, “topic_tags”: [ “records request”, “deadlines”, “A.R.S. § 33-1258” ] }, { “question”: “Can my HOA claim they don’t have to provide specific contracts if they are not uploaded to the web portal?”, “short_answer”: “No. If the records exist and aren’t privileged, the HOA must make them available for examination, regardless of whether they are on a portal.”, “detailed_answer”: “In this case, the HOA failed to provide signed vendor contracts that existed, claiming they provided what was on the portal. The ALJ found that failing to provide these specific requested documents constituted a violation.”, “alj_quote”: “Respondent did not assert or establish that any of the requested documents were subject to any of the exceptions provided for in statute. Accordingly, Petitioner was entitled to examine those documents.”, “legal_basis”: “A.R.S. § 33-1258”, “topic_tags”: [ “records request”, “contracts”, “online portal” ] }, { “question”: “If my CC&Rs require specific insurance liability limits, does an umbrella policy count towards meeting them?”, “short_answer”: “Not necessarily. The ALJ ruled that a base policy lower than the CC&R requirement was non-compliant, even with a large umbrella policy.”, “detailed_answer”: “The CC&Rs required $3,000,000 per occurrence. The HOA had $1,000,000 coverage plus a $50,000,000 umbrella. The ALJ ruled the general liability insurance was not in compliance because the specific base limit was not met.”, “alj_quote”: “While Respondent had an umbrella policy in addition to the general liability insurance, Respondent’s general liability insurance was not in compliance with the applicable CC&Rs.”, “legal_basis”: “CC&Rs Section 8.1.1”, “topic_tags”: [ “insurance”, “compliance”, “CC&Rs” ] }, { “question”: “Must the HOA insure the building for its full replacement cost?”, “short_answer”: “Yes, if the CC&Rs state the insurance must equal 100% of the current replacement cost.”, “detailed_answer”: “The HOA obtained an appraisal showing a replacement cost of $73 million but maintained coverage of only $59 million. The ALJ found this violated the CC&Rs requirement for 100% replacement cost coverage.”, “alj_quote”: “Accordingly, Respondent’s property insurance was not in compliance with the applicable CC&Rs at the time the petition was filed.”, “legal_basis”: “CC&Rs Section 8.1.1”, “topic_tags”: [ “insurance”, “property value”, “CC&Rs” ] }, { “question”: “Will I get my filing fee back if I win the hearing?”, “short_answer”: “The ALJ has the authority to order the HOA to reimburse the filing fee if the petition is granted.”, “detailed_answer”: “After granting the petition and finding the HOA in violation, the judge specifically ordered the respondent to pay back the petitioner’s filing fee.”, “alj_quote”: “IT IS FURTHER ORDERED that Respondent reimburse Petitioner his $1,000.00 filing fee.”, “legal_basis”: “Order”, “topic_tags”: [ “remedies”, “filing fees”, “costs” ] }, { “question”: “What happens if I accidentally cite the wrong statute number in my complaint?”, “short_answer”: “It may not be dismissed if the context of your complaint makes it clear what you are disputing.”, “detailed_answer”: “The HOA tried to dismiss the case because the homeowner cited the Planned Community statute instead of the Condominium statute. The judge denied this because the checkboxes and narrative provided sufficient notice of the claim.”, “alj_quote”: “While it may be true Petitioner hand wrote A.R.S. §33-1805… the context surrounding Petitioner’s hand written statute provides adequate notice.”, “legal_basis”: “Due Process / Notice”, “topic_tags”: [ “procedure”, “complaint forms”, “legal error” ] }, { “question”: “What is the standard of proof I need to meet to win against my HOA?”, “short_answer”: “You must prove your case by a “preponderance of the evidence.””, “detailed_answer”: “The homeowner bears the burden of proof. This standard means showing that the fact sought to be proved is more probable than not.”, “alj_quote”: “In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated A.R.S. § 33-1258 and the Association’s governing documents.”, “legal_basis”: “A.A.C. R2-19-119”, “topic_tags”: [ “burden of proof”, “legal standard”, “evidence” ] }, { “question”: “Will the HOA be fined a civil penalty if I prove they violated the law?”, “short_answer”: “Not automatically. The ALJ decides if a penalty is appropriate based on the facts.”, “detailed_answer”: “Even though the HOA was found to have violated record laws and insurance requirements, the judge decided not to assess a civil penalty in this specific instance.”, “alj_quote”: “Based on the facts presented, the Administrative Law Judge finds no civil penalty is appropriate in this matter.”, “legal_basis”: “Judicial Discretion”, “topic_tags”: [ “penalties”, “fines”, “enforcement” ] } ] }


Case Participants

Petitioner Side

  • Keith W. Cunningham (petitioner)

Respondent Side

  • Allison Preston (HOA attorney)
    Carpenter Hazlewood Delgado & Bolen LLP
    Represented The Residences at 2211 Camelback Condominium Association, INC
  • Kyle von Johnson (HOA attorney)
    Represented The Residences at 2211 Camelback Condominium Association, INC
  • Mark Teman (board member)
    Association President, witness
  • Allison Renow (property manager)
    First Service Residential
    General Manager (GM) on site
  • Frank Durso (regional manager)
    First Service Residential
  • Jamie George (VP of Insurance)
    First Service Financial
    Assists with association insurance policies
  • Holly McNelte (management staff)
    First Service Residential
    FSR team member who managed documents/files

Neutral Parties

  • Jonathan Henley (insurance broker)
    Gallagher
  • Brian Del Vecchio (ALJ)
    OAH
    Administrative Law Judge who conducted the hearing (12/8/23)
  • Tammy L. Eigenheer (ALJ)
    OAH
    Administrative Law Judge who wrote the decision
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

Other Participants

  • AHansen (ADRE staff)
    Arizona Department of Real Estate
    Transmission recipient
  • vnunez (ADRE staff)
    Arizona Department of Real Estate
    Transmission recipient
  • djones (ADRE staff)
    Arizona Department of Real Estate
    Transmission recipient
  • labril (ADRE staff)
    Arizona Department of Real Estate
    Transmission recipient
  • mneat (ADRE staff)
    Arizona Department of Real Estate
    Transmission recipient
  • akowaleski (ADRE staff)
    Arizona Department of Real Estate
    Transmission recipient
  • gosborn (ADRE staff)
    Arizona Department of Real Estate
    Transmission recipient

M&T Properties LLC v. Kivas Uno Homeowners’ Association

Case Summary

Case ID 22F-H2222060-REL
Agency ADRE
Tribunal OAH
Decision Date 2022-09-06
Administrative Law Judge Tammy L. Eigenheer
Outcome total
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner M&T Properties LLC Counsel Lucas Thomas, Owner
Respondent Kivas Uno Homeowners’ Association Counsel David Rivandi, Director

Alleged Violations

Section 6.7 of the First Amendment to the Amended and Restated Declaration of Condominium and of Covenants, Conditions and Restrictions for Kivas Uno Condominium

Outcome Summary

The Petitioner prevailed on the singular issue raised: Respondent (HOA) was found to be in violation of Section 6.7 of the CC&Rs for failing to retain a duly licensed property management agent at the time the petition was filed. The HOA was ordered to reimburse the $500 filing fee and comply with the CC&Rs moving forward. No civil penalty was imposed.

Key Issues & Findings

Professional Management

Respondent (HOA) acknowledged that as of the date the Petition was filed (June 6, 2022), it did not retain or maintain a Managing Agent who is duly licensed by the State of Arizona as a property manager, which violated Section 6.7 of the CC&Rs.

Orders: Respondent was ordered to reimburse Petitioner the $500.00 filing fee and was directed to comply with the requirements of Section 6.7 of the CC&Rs going forward.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 32-2199 et seq.
  • A.R.S. § 33-1248
  • A.R.S. § 33-1258
  • A.A.C. R2-19-119

Analytics Highlights

Topics: CCNR violation, Property Management, Filing Fee Refund, No Civil Penalty
Additional Citations:

  • A.R.S. § 32-2199 et seq.
  • A.R.S. § 33-1248
  • A.R.S. § 33-1258
  • A.A.C. R2-19-119

Video Overview

Audio Overview

https://open.spotify.com/episode/4FXJWGa1ZgJsdQCw7AE6RR

Decision Documents

22F-H2222060-REL Decision – 997254.pdf

Uploaded 2026-01-23T17:48:47 (87.5 KB)

Questions

Question

If my HOA fixes a violation after I file a formal complaint, do I still win the case?

Short Answer

Yes. If the violation existed at the time the petition was filed, the homeowner can still prevail.

Detailed Answer

Even if an HOA corrects the issue before the hearing date, the Administrative Law Judge (ALJ) looks at whether the violation existed at the time the legal action commenced. The homeowner is entitled to a finding in their favor and reimbursement of fees if the violation was active when filed.

Alj Quote

Respondent is asserting that they have since hired a management company. That's great. There's still a admitted violation at the time of the petition which results in the finding against respondent and the requirement to repay the filing fee.

Legal Basis

Admission of violation at time of filing

Topic Tags

  • procedure
  • mootness
  • remedies

Question

Can I bring up new issues during the hearing that I forgot to include in my written petition?

Short Answer

No. The hearing is strictly limited to the issues specifically raised in the original petition.

Detailed Answer

The ALJ will typically refuse to hear arguments regarding issues that were not included in the initial filing. If a homeowner has additional complaints, they must file a separate petition to address them.

Alj Quote

The parties attempted to raise and discuss numerous issues unrelated to the single issue raised in the Petition. … In the event there is a subsequent petition raising other issues that will be dealt dealt with in a separate proceeding.

Legal Basis

Scope of hearing

Topic Tags

  • procedure
  • due process
  • hearing scope

Question

Is the HOA Board allowed to use 'we didn't know' as a defense for violating the CC&Rs?

Short Answer

No. Ignorance of the CC&R requirements is not a valid defense against a violation finding.

Detailed Answer

In this case, the Board asserted they were unaware of the requirement to hire a professional manager. The ALJ noted this assertion but still found them in violation of the CC&Rs.

Alj Quote

Mr. Rivandi asserted the Board did not know they were required to have a professional management company… The failure to retain and maintain a Managing Agent was a violation of Section 6.7 of the CC&Rs.

Legal Basis

Strict liability for CC&R compliance

Topic Tags

  • board defenses
  • compliance
  • fiduciary duty

Question

Can I get my $500 filing fee back if the HOA admits they were wrong?

Short Answer

Yes. If the homeowner prevails on the issue, the ALJ can order the HOA to reimburse the filing fee.

Detailed Answer

When a violation is found (or admitted to) regarding the issue raised in the petition, the standard remedy includes ordering the Respondent (HOA) to reimburse the Petitioner for the cost of filing the action.

Alj Quote

IT IS FURTHER ORDERED that Respondent reimburse Petitioner its $500.00 filing fee for the issue on which they prevailed.

Legal Basis

A.R.S. § 32-2199 et seq.

Topic Tags

  • fees
  • reimbursement
  • costs

Question

Will the HOA always be fined a penalty if they are found guilty of a violation?

Short Answer

No. The ALJ has the discretion to decide whether a civil penalty is appropriate based on the facts.

Detailed Answer

Even if a violation is proven, the judge may choose not to impose a civil penalty (fine) against the HOA, potentially if the HOA has already taken steps to correct the issue.

Alj Quote

Based on the facts presented, the Administrative Law Judge finds no civil penalty is appropriate in this matter.

Legal Basis

Judicial discretion on penalties

Topic Tags

  • penalties
  • fines
  • enforcement

Question

What level of proof is required for a homeowner to win an HOA dispute?

Short Answer

Preponderance of the evidence.

Detailed Answer

The homeowner (Petitioner) must show that their claim is 'more probable than not' based on the evidence provided. This is the standard burden of proof in these administrative hearings.

Alj Quote

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated A.R.S. § 33-1248 and A.R.S. § 33-1258.

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • evidence
  • burden of proof
  • legal standards

Case

Docket No
22F-H2222060-REL
Case Title
M&T Properties LLC vs Kivas Uno Homeowners’ Association
Decision Date
2022-09-06
Alj Name
Tammy L. Eigenheer
Tribunal
OAH
Agency
ADRE

Questions

Question

If my HOA fixes a violation after I file a formal complaint, do I still win the case?

Short Answer

Yes. If the violation existed at the time the petition was filed, the homeowner can still prevail.

Detailed Answer

Even if an HOA corrects the issue before the hearing date, the Administrative Law Judge (ALJ) looks at whether the violation existed at the time the legal action commenced. The homeowner is entitled to a finding in their favor and reimbursement of fees if the violation was active when filed.

Alj Quote

Respondent is asserting that they have since hired a management company. That's great. There's still a admitted violation at the time of the petition which results in the finding against respondent and the requirement to repay the filing fee.

Legal Basis

Admission of violation at time of filing

Topic Tags

  • procedure
  • mootness
  • remedies

Question

Can I bring up new issues during the hearing that I forgot to include in my written petition?

Short Answer

No. The hearing is strictly limited to the issues specifically raised in the original petition.

Detailed Answer

The ALJ will typically refuse to hear arguments regarding issues that were not included in the initial filing. If a homeowner has additional complaints, they must file a separate petition to address them.

Alj Quote

The parties attempted to raise and discuss numerous issues unrelated to the single issue raised in the Petition. … In the event there is a subsequent petition raising other issues that will be dealt dealt with in a separate proceeding.

Legal Basis

Scope of hearing

Topic Tags

  • procedure
  • due process
  • hearing scope

Question

Is the HOA Board allowed to use 'we didn't know' as a defense for violating the CC&Rs?

Short Answer

No. Ignorance of the CC&R requirements is not a valid defense against a violation finding.

Detailed Answer

In this case, the Board asserted they were unaware of the requirement to hire a professional manager. The ALJ noted this assertion but still found them in violation of the CC&Rs.

Alj Quote

Mr. Rivandi asserted the Board did not know they were required to have a professional management company… The failure to retain and maintain a Managing Agent was a violation of Section 6.7 of the CC&Rs.

Legal Basis

Strict liability for CC&R compliance

Topic Tags

  • board defenses
  • compliance
  • fiduciary duty

Question

Can I get my $500 filing fee back if the HOA admits they were wrong?

Short Answer

Yes. If the homeowner prevails on the issue, the ALJ can order the HOA to reimburse the filing fee.

Detailed Answer

When a violation is found (or admitted to) regarding the issue raised in the petition, the standard remedy includes ordering the Respondent (HOA) to reimburse the Petitioner for the cost of filing the action.

Alj Quote

IT IS FURTHER ORDERED that Respondent reimburse Petitioner its $500.00 filing fee for the issue on which they prevailed.

Legal Basis

A.R.S. § 32-2199 et seq.

Topic Tags

  • fees
  • reimbursement
  • costs

Question

Will the HOA always be fined a penalty if they are found guilty of a violation?

Short Answer

No. The ALJ has the discretion to decide whether a civil penalty is appropriate based on the facts.

Detailed Answer

Even if a violation is proven, the judge may choose not to impose a civil penalty (fine) against the HOA, potentially if the HOA has already taken steps to correct the issue.

Alj Quote

Based on the facts presented, the Administrative Law Judge finds no civil penalty is appropriate in this matter.

Legal Basis

Judicial discretion on penalties

Topic Tags

  • penalties
  • fines
  • enforcement

Question

What level of proof is required for a homeowner to win an HOA dispute?

Short Answer

Preponderance of the evidence.

Detailed Answer

The homeowner (Petitioner) must show that their claim is 'more probable than not' based on the evidence provided. This is the standard burden of proof in these administrative hearings.

Alj Quote

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated A.R.S. § 33-1248 and A.R.S. § 33-1258.

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • evidence
  • burden of proof
  • legal standards

Case

Docket No
22F-H2222060-REL
Case Title
M&T Properties LLC vs Kivas Uno Homeowners’ Association
Decision Date
2022-09-06
Alj Name
Tammy L. Eigenheer
Tribunal
OAH
Agency
ADRE

Case Participants

Petitioner Side

  • Lucas Thomas (Petitioner Representative)
    M&T Properties LLC
    Owner, appeared on behalf of Petitioner.

Respondent Side

  • David Rivandi (Board Member/Respondent Representative)
    Kivas Uno Homeowners’ Association
    Director, appeared on behalf of Respondent. Confirmed being on the board of directors.

Neutral Parties

  • Tammy L. Eigenheer (ALJ)
    OAH
    Also referred to as Tammy Idier, Administrative Law Judge.
  • Louis Dettorre (Commissioner)
    Arizona Department of Real Estate
  • Miranda Alvarez (Legal Secretary)
    Transmitted the order.

Roberta J Stevenson-McDemott v. Four Palms Homeowners

Case Summary

Case ID 22F-H2222033-REL
Agency ADRE
Tribunal OAH
Decision Date 2022-07-08
Administrative Law Judge Adam D. Stone
Outcome loss
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Roberta J Stevenson-McDermott Counsel
Respondent Four Palms Homeowners Counsel Araceli Rodriguez

Alleged Violations

A.R.S. § 33-1258

Outcome Summary

The petition was denied because the Petitioner failed to meet her burden of proving a violation of A.R.S. § 33-1258, as she had not made a proper written request for the documents since 2019, as required by the statute.

Why this result: Petitioner failed to make a request for records in writing as required by A.R.S. § 33-1258.

Key Issues & Findings

Access to Association Financial and Other Records

Petitioner alleged the HOA violated A.R.S. § 33-1258 by denying her access and copies of various financial records dating back to 2016. The HOA argued they provided financial summaries and offered in-person review, noting Petitioner failed to make a proper written request.

Orders: Petition denied. Respondent is directed to comply with A.R.S. § 33-1258 going forward upon a proper written request from Petitioner.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1258
  • A.R.S. § 33-1248
  • A.A.C. R2-19-119
  • A.R.S. § 32-2199 et seq.

Analytics Highlights

Topics: Financial Records, Written Request Requirement, HOA Governance, Condominium Act
Additional Citations:

  • A.R.S. § 33-1258
  • A.R.S. § 33-1248
  • A.R.S. § 32-2199 et seq.
  • A.A.C. R2-19-119

Video Overview

Audio Overview

Decision Documents

22F-H2222033-REL Decision – 967350.pdf

Uploaded 2026-01-23T17:45:19 (46.5 KB)

22F-H2222033-REL Decision – 982397.pdf

Uploaded 2026-01-23T17:45:21 (99.3 KB)

Questions

Question

Must I submit my request for HOA financial records in writing?

Short Answer

Yes, the statute explicitly requires that requests for examination of records be made in writing.

Detailed Answer

The Administrative Law Judge ruled against the homeowner partly because she failed to provide evidence of a written request. The decision emphasizes that the governing statute requires requests for examination to be in writing to be valid and enforceable.

Alj Quote

A.R.S. § 33-1258 requires that association documents, with certain identified exceptions, 'shall be made reasonably available for examination by any member…in writing'.

Legal Basis

A.R.S. § 33-1258(A)

Topic Tags

  • records request
  • procedural requirements

Question

Do I have the right to look through all HOA documents whenever I want?

Short Answer

No, homeowners do not have an unlimited right to peruse all association documents at will.

Detailed Answer

While the law requires records to be reasonably available, it does not grant an unfettered right to browse all documents. Specific procedures must be followed, and certain documents may be withheld.

Alj Quote

Nothing in the statute however, grants a condominium unit owner the right to peruse all of the association’s documents at will as some documents may properly be withheld.

Legal Basis

A.R.S. § 33-1258

Topic Tags

  • homeowner rights
  • limitations

Question

What happens if I cannot prove I sent a written request for records?

Short Answer

Your petition may be denied for failing to meet the burden of proof.

Detailed Answer

In this case, the homeowner claimed she was denied access, but the judge found she failed to establish a denial because the preponderance of the evidence showed she had not made the required written request.

Alj Quote

Further, the preponderance of the evidence showed that she has failed to make any such request in writing as the statute requires. … Therefore, at this time, Petitioner failed to establish that she was denied access to the financial records.

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • burden of proof
  • evidence

Question

Can the HOA charge me for copies of records?

Short Answer

Yes, the HOA is allowed to charge a fee for copies.

Detailed Answer

The statute permits the association to charge a fee per page for making copies of requested records, provided the request is for the purchase of copies.

Alj Quote

An association may charge a fee for making copies of not more than fifteen cents per page.

Legal Basis

A.R.S. § 33-1258(A)

Topic Tags

  • fees
  • copies

Question

Is the HOA allowed to withhold certain records from me?

Short Answer

Yes, specific categories of records, such as personal or privileged information, may be withheld.

Detailed Answer

The decision outlines statutory exceptions where books and records can be withheld, including privileged attorney communications, pending litigation, and personal financial or health records of individual members or employees.

Alj Quote

Books and records kept by or on behalf of the association and the board may be withheld from disclosure to the extent that the portion withheld relates to any of the following: … Personal, health or financial records of an individual member of the association…

Legal Basis

A.R.S. § 33-1258(B)

Topic Tags

  • privacy
  • exemptions

Question

How long does the HOA have to fulfill my request for records?

Short Answer

The HOA has ten business days to fulfill a request for examination or to provide copies.

Detailed Answer

The statute mandates a ten-business-day timeframe for the association to comply with a written request for either examining records or purchasing copies.

Alj Quote

The association shall have ten business days to fulfill a request for examination. … On request for purchase of copies … the association shall have ten business days to provide copies of the requested records.

Legal Basis

A.R.S. § 33-1258(A)

Topic Tags

  • timelines
  • deadlines

Question

Who is responsible for proving that the HOA violated the law?

Short Answer

The homeowner (Petitioner) bears the burden of proof.

Detailed Answer

In an administrative hearing, it is the petitioner's responsibility to prove by a preponderance of the evidence that the HOA violated the specific statute.

Alj Quote

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated A.R.S. § 33-1258.

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • burden of proof
  • legal standards

Case

Docket No
22F-H2222033-REL
Case Title
Roberta J Stevenson-McDermott vs. Four Palms Homeowners
Decision Date
2022-07-08
Alj Name
Adam D. Stone
Tribunal
OAH
Agency
ADRE

Questions

Question

Must I submit my request for HOA financial records in writing?

Short Answer

Yes, the statute explicitly requires that requests for examination of records be made in writing.

Detailed Answer

The Administrative Law Judge ruled against the homeowner partly because she failed to provide evidence of a written request. The decision emphasizes that the governing statute requires requests for examination to be in writing to be valid and enforceable.

Alj Quote

A.R.S. § 33-1258 requires that association documents, with certain identified exceptions, 'shall be made reasonably available for examination by any member…in writing'.

Legal Basis

A.R.S. § 33-1258(A)

Topic Tags

  • records request
  • procedural requirements

Question

Do I have the right to look through all HOA documents whenever I want?

Short Answer

No, homeowners do not have an unlimited right to peruse all association documents at will.

Detailed Answer

While the law requires records to be reasonably available, it does not grant an unfettered right to browse all documents. Specific procedures must be followed, and certain documents may be withheld.

Alj Quote

Nothing in the statute however, grants a condominium unit owner the right to peruse all of the association’s documents at will as some documents may properly be withheld.

Legal Basis

A.R.S. § 33-1258

Topic Tags

  • homeowner rights
  • limitations

Question

What happens if I cannot prove I sent a written request for records?

Short Answer

Your petition may be denied for failing to meet the burden of proof.

Detailed Answer

In this case, the homeowner claimed she was denied access, but the judge found she failed to establish a denial because the preponderance of the evidence showed she had not made the required written request.

Alj Quote

Further, the preponderance of the evidence showed that she has failed to make any such request in writing as the statute requires. … Therefore, at this time, Petitioner failed to establish that she was denied access to the financial records.

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • burden of proof
  • evidence

Question

Can the HOA charge me for copies of records?

Short Answer

Yes, the HOA is allowed to charge a fee for copies.

Detailed Answer

The statute permits the association to charge a fee per page for making copies of requested records, provided the request is for the purchase of copies.

Alj Quote

An association may charge a fee for making copies of not more than fifteen cents per page.

Legal Basis

A.R.S. § 33-1258(A)

Topic Tags

  • fees
  • copies

Question

Is the HOA allowed to withhold certain records from me?

Short Answer

Yes, specific categories of records, such as personal or privileged information, may be withheld.

Detailed Answer

The decision outlines statutory exceptions where books and records can be withheld, including privileged attorney communications, pending litigation, and personal financial or health records of individual members or employees.

Alj Quote

Books and records kept by or on behalf of the association and the board may be withheld from disclosure to the extent that the portion withheld relates to any of the following: … Personal, health or financial records of an individual member of the association…

Legal Basis

A.R.S. § 33-1258(B)

Topic Tags

  • privacy
  • exemptions

Question

How long does the HOA have to fulfill my request for records?

Short Answer

The HOA has ten business days to fulfill a request for examination or to provide copies.

Detailed Answer

The statute mandates a ten-business-day timeframe for the association to comply with a written request for either examining records or purchasing copies.

Alj Quote

The association shall have ten business days to fulfill a request for examination. … On request for purchase of copies … the association shall have ten business days to provide copies of the requested records.

Legal Basis

A.R.S. § 33-1258(A)

Topic Tags

  • timelines
  • deadlines

Question

Who is responsible for proving that the HOA violated the law?

Short Answer

The homeowner (Petitioner) bears the burden of proof.

Detailed Answer

In an administrative hearing, it is the petitioner's responsibility to prove by a preponderance of the evidence that the HOA violated the specific statute.

Alj Quote

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated A.R.S. § 33-1258.

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • burden of proof
  • legal standards

Case

Docket No
22F-H2222033-REL
Case Title
Roberta J Stevenson-McDermott vs. Four Palms Homeowners
Decision Date
2022-07-08
Alj Name
Adam D. Stone
Tribunal
OAH
Agency
ADRE

Case Participants

Petitioner Side

  • Roberta J Stevenson-McDermott (petitioner)
  • Sean Embry (owner/witness)
    Provided letter of support (not admitted as evidence)
  • Lenor Embry (owner/witness)
    Provided letter of support (not admitted as evidence)
  • Philip Smith (owner/witness)
    Provided letter of support (not admitted as evidence)
  • c. serrano (clerical staff)
    Transmitted document for Petitioner

Respondent Side

  • Araceli Rodriguez (HOA attorney)
    Yuma Law Firm (inferred)
    Represented Four Palms Homeowners Association
  • Faye Burson (board member)
    Four Palms Homeowners HOA
    Vice President and witness (also listed as FA Buren)
  • Mario Salinas (board member)
    Four Palms Homeowners HOA
    Treasurer and witness (also listed as Mario Selenus)
  • Gilbert Sto (board member)
    Four Palms Homeowners HOA
    President
  • Lesie Blessing (board member)
    Four Palms Homeowners HOA
    Vice President (2016 board) and Secretary (current board)
  • Gail Hall (board member)
    Four Palms Homeowners HOA
    Fifth member
  • Linia Ohn (former board member)
    Four Palms Homeowners HOA
    Received payments in 2018 (also listed as Lenia own)
  • Scott Hoser (former board member)
    Four Palms Homeowners HOA
    Fifth member (2016 board)

Neutral Parties

  • Adam D. Stone (ALJ)
    OAH
  • Louis Dettorre (ADRE Commissioner)
    ADRE
  • Miranda Alvarez (Legal Secretary)
    ADRE
    Transmitted decision

Other Participants

  • Lisa Bon (former board member/owner)
    Secretary (2016 board); provided letter of support to Petitioner

Jeffrey D Points v. Olive 66 Condominium Association

Case Summary

Case ID 21F-H2121059-REL
Agency ADRE
Tribunal OAH
Decision Date 2021-09-08
Administrative Law Judge Tammy L. Eigenheer
Outcome partial
Filing Fees Refunded $1,000.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Jeffrey D Points Counsel
Respondent Olive 66 Condominium Association Counsel MacKenzie Hill

Alleged Violations

A.R.S. § 33-1258
A.R.S. § 33-1248

Outcome Summary

The Petitioner’s petition was affirmed in part (violation of A.R.S. § 33-1258 regarding documents) and denied in part (no violation of A.R.S. § 33-1248 regarding open meetings). Respondent was ordered to reimburse $500.00 of the filing fee and comply with A.R.S. § 33-1258.

Why this result: Petitioner failed to prove the violation of A.R.S. § 33-1248 because evidence of improper notice was lacking and the topic discussed in executive session was likely covered by a statutory exemption.

Key Issues & Findings

Access to Association Records

Respondent violated A.R.S. § 33-1258 by failing to provide certain requested 2021 invoices that were in existence at the time of the request within the statutory 10-day period.

Orders: Respondent must comply with A.R.S. § 33-1258 going forward. Petitioner reimbursed $500.00 filing fee.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1258
  • A.R.S. § 33-1805

Open Board Meetings

Petitioner failed to establish a violation of A.R.S. § 33-1248 regarding the March 25, 2021, board meeting, as the issue regarding notice was not established and the topic discussed (Landscaping Bid Review) likely fell under a statutory exemption.

Orders: Petitioner failed to establish the alleged violation of A.R.S. § 33-1248.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 33-1248
  • A.R.S. § 33-1804

Analytics Highlights

Topics: condominium association, document request, open meeting, executive session, invoices, filing fee refund
Additional Citations:

  • A.R.S. § 33-1248
  • A.R.S. § 33-1258
  • A.R.S. § 33-1804
  • A.R.S. § 33-1805
  • A.R.S. § 32-2199 et seq.
  • A.A.C. R2-19-119

Video Overview

Audio Overview

Decision Documents

21F-H2121059-REL Decision – 909631.pdf

Uploaded 2026-01-23T17:38:43 (47.7 KB)

21F-H2121059-REL Decision – 909633.pdf

Uploaded 2026-01-23T17:38:48 (117.7 KB)

Questions

Question

Can I demand to inspect every single HOA document in person at the management office?

Short Answer

No. While records must be reasonably available, you do not have the right to peruse all documents at will.

Detailed Answer

The Administrative Law Judge ruled that the statute requiring records be 'reasonably available' does not grant an unlimited right to inspect all documents in person. The HOA can withhold certain confidential documents, and sorting through everything to remove them may be considered unduly burdensome.

Alj Quote

Nothing in the statute however, grants a condominium unit owner the right to peruse all of the association’s documents at will as some documents may properly be withheld.

Legal Basis

A.R.S. § 33-1258

Topic Tags

  • Records Request
  • Inspection Rights

Question

Is it a violation if the HOA fails to provide requested invoices within 10 days?

Short Answer

Yes. If the documents exist and are not provided within the statutory timeframe, it is a violation.

Detailed Answer

The ALJ found the Association in violation of the law because they acknowledged that requested invoices existed at the time of the request but were not provided to the homeowner.

Alj Quote

Respondent’s witness acknowledged that certain invoices requested by Petitioner were in existence at the time of the request, but were not provided to Petitioner. Such a failure to provide the documents requested was a violation of A.R.S. § 33-1258.

Legal Basis

A.R.S. § 33-1258

Topic Tags

  • Records Request
  • Invoices
  • Timeliness

Question

Can the HOA Board discuss vendor contracts or issues in a closed executive session?

Short Answer

Yes, if the discussion involves specific complaints or performance issues regarding an individual employee of the contractor.

Detailed Answer

The ALJ ruled that a 'Landscaping Bid Review' was properly held in executive session because the testimony indicated it involved specific performance issues with an employee of the landscaping company.

Alj Quote

Respondent’s witness asserted that the issue regarding the landscaping bid review was a specific performance issue with an employee of the landscaping company. As that topic falls under the exception listed in A.R.S. § 33-1248(A)(4), Respondent properly considered the issue in an executive session closed to its members.

Legal Basis

A.R.S. § 33-1248(A)(4)

Topic Tags

  • Open Meetings
  • Executive Session
  • Vendors

Question

Will the HOA be fined if they are found to have violated records request laws?

Short Answer

Not necessarily. The ALJ has discretion regarding civil penalties.

Detailed Answer

In this case, even though a violation was found regarding the failure to provide invoices, the judge decided that no civil penalty was appropriate based on the facts presented.

Alj Quote

Based on the facts presented, the Administrative Law Judge finds no civil penalty is appropriate in this matter.

Legal Basis

Administrative Discretion

Topic Tags

  • Penalties
  • Enforcement

Question

Who has the burden of proof in a dispute with the HOA?

Short Answer

The homeowner (Petitioner) must prove the violation by a preponderance of the evidence.

Detailed Answer

The homeowner is responsible for providing evidence that outweighs the evidence offered by the HOA. If the homeowner fails to provide sufficient evidence (such as proof of when a meeting agenda was issued), the claim will likely fail.

Alj Quote

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated A.R.S. § 33-1248 and A.R.S. § 33-1258.

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • Legal Standards
  • Burden of Proof

Question

Can I get my filing fee reimbursed if I win?

Short Answer

Yes, typically for the portion of the case on which you prevail.

Detailed Answer

The ALJ ordered the Association to reimburse the homeowner $500.00, which represented the filing fee for the specific issue (records request) where the homeowner won.

Alj Quote

IT IS FURTHER ORDERED that Respondent reimburse Petitioner their $500.00 filing fee for the issue on which they prevailed.

Legal Basis

Order

Topic Tags

  • Remedies
  • Fees

Question

What if I suspect the HOA altered a document they sent me?

Short Answer

You must provide proof. Mere assertion is not enough.

Detailed Answer

The homeowner claimed a landscaping contract was altered but provided no evidence. The ALJ ruled that an assertion without merit cannot be the basis for finding a violation.

Alj Quote

Petitioner’s assertion that the landscaping contract was altered in some way is completely without merit and cannot be the basis for a finding that Respondent violated A.R.S. § 33-1258.

Legal Basis

Evidence

Topic Tags

  • Evidence
  • Fraud Allegations

Question

Do Open Meeting laws apply to Condominium Associations?

Short Answer

Yes, under A.R.S. § 33-1248.

Detailed Answer

Although the homeowner originally cited the Planned Community statutes (A.R.S. § 33-1804), the hearing proceeded under the correct Condominium statutes (A.R.S. § 33-1248), which contain similar open meeting requirements.

Alj Quote

After discussion, the hearing proceeded with the understanding that the statutes applicable to the instant matter were A.R.S. § 33-1248… and A.R.S. § 33-1258…

Legal Basis

A.R.S. § 33-1248

Topic Tags

  • Jurisdiction
  • Condos vs HOAs

Case

Docket No
21F-H2121059-REL
Case Title
Jeffrey D Points vs. Olive 66 Condominium Association
Decision Date
2021-09-08
Alj Name
Tammy L. Eigenheer
Tribunal
OAH
Agency
ADRE

Questions

Question

Can I demand to inspect every single HOA document in person at the management office?

Short Answer

No. While records must be reasonably available, you do not have the right to peruse all documents at will.

Detailed Answer

The Administrative Law Judge ruled that the statute requiring records be 'reasonably available' does not grant an unlimited right to inspect all documents in person. The HOA can withhold certain confidential documents, and sorting through everything to remove them may be considered unduly burdensome.

Alj Quote

Nothing in the statute however, grants a condominium unit owner the right to peruse all of the association’s documents at will as some documents may properly be withheld.

Legal Basis

A.R.S. § 33-1258

Topic Tags

  • Records Request
  • Inspection Rights

Question

Is it a violation if the HOA fails to provide requested invoices within 10 days?

Short Answer

Yes. If the documents exist and are not provided within the statutory timeframe, it is a violation.

Detailed Answer

The ALJ found the Association in violation of the law because they acknowledged that requested invoices existed at the time of the request but were not provided to the homeowner.

Alj Quote

Respondent’s witness acknowledged that certain invoices requested by Petitioner were in existence at the time of the request, but were not provided to Petitioner. Such a failure to provide the documents requested was a violation of A.R.S. § 33-1258.

Legal Basis

A.R.S. § 33-1258

Topic Tags

  • Records Request
  • Invoices
  • Timeliness

Question

Can the HOA Board discuss vendor contracts or issues in a closed executive session?

Short Answer

Yes, if the discussion involves specific complaints or performance issues regarding an individual employee of the contractor.

Detailed Answer

The ALJ ruled that a 'Landscaping Bid Review' was properly held in executive session because the testimony indicated it involved specific performance issues with an employee of the landscaping company.

Alj Quote

Respondent’s witness asserted that the issue regarding the landscaping bid review was a specific performance issue with an employee of the landscaping company. As that topic falls under the exception listed in A.R.S. § 33-1248(A)(4), Respondent properly considered the issue in an executive session closed to its members.

Legal Basis

A.R.S. § 33-1248(A)(4)

Topic Tags

  • Open Meetings
  • Executive Session
  • Vendors

Question

Will the HOA be fined if they are found to have violated records request laws?

Short Answer

Not necessarily. The ALJ has discretion regarding civil penalties.

Detailed Answer

In this case, even though a violation was found regarding the failure to provide invoices, the judge decided that no civil penalty was appropriate based on the facts presented.

Alj Quote

Based on the facts presented, the Administrative Law Judge finds no civil penalty is appropriate in this matter.

Legal Basis

Administrative Discretion

Topic Tags

  • Penalties
  • Enforcement

Question

Who has the burden of proof in a dispute with the HOA?

Short Answer

The homeowner (Petitioner) must prove the violation by a preponderance of the evidence.

Detailed Answer

The homeowner is responsible for providing evidence that outweighs the evidence offered by the HOA. If the homeowner fails to provide sufficient evidence (such as proof of when a meeting agenda was issued), the claim will likely fail.

Alj Quote

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated A.R.S. § 33-1248 and A.R.S. § 33-1258.

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • Legal Standards
  • Burden of Proof

Question

Can I get my filing fee reimbursed if I win?

Short Answer

Yes, typically for the portion of the case on which you prevail.

Detailed Answer

The ALJ ordered the Association to reimburse the homeowner $500.00, which represented the filing fee for the specific issue (records request) where the homeowner won.

Alj Quote

IT IS FURTHER ORDERED that Respondent reimburse Petitioner their $500.00 filing fee for the issue on which they prevailed.

Legal Basis

Order

Topic Tags

  • Remedies
  • Fees

Question

What if I suspect the HOA altered a document they sent me?

Short Answer

You must provide proof. Mere assertion is not enough.

Detailed Answer

The homeowner claimed a landscaping contract was altered but provided no evidence. The ALJ ruled that an assertion without merit cannot be the basis for finding a violation.

Alj Quote

Petitioner’s assertion that the landscaping contract was altered in some way is completely without merit and cannot be the basis for a finding that Respondent violated A.R.S. § 33-1258.

Legal Basis

Evidence

Topic Tags

  • Evidence
  • Fraud Allegations

Question

Do Open Meeting laws apply to Condominium Associations?

Short Answer

Yes, under A.R.S. § 33-1248.

Detailed Answer

Although the homeowner originally cited the Planned Community statutes (A.R.S. § 33-1804), the hearing proceeded under the correct Condominium statutes (A.R.S. § 33-1248), which contain similar open meeting requirements.

Alj Quote

After discussion, the hearing proceeded with the understanding that the statutes applicable to the instant matter were A.R.S. § 33-1248… and A.R.S. § 33-1258…

Legal Basis

A.R.S. § 33-1248

Topic Tags

  • Jurisdiction
  • Condos vs HOAs

Case

Docket No
21F-H2121059-REL
Case Title
Jeffrey D Points vs. Olive 66 Condominium Association
Decision Date
2021-09-08
Alj Name
Tammy L. Eigenheer
Tribunal
OAH
Agency
ADRE

Case Participants

Petitioner Side

  • Jeffrey D Points (petitioner)
    Appeared on their own behalf

Respondent Side

  • MacKenzie Hill (respondent attorney)
    The Brown Law Group, PLLC
    Represented Olive 66 Condominium Association
  • Nathan Tennyson (respondent attorney)
    Represented Olive 66 Condominium Association
  • Cathy Hacker (association manager)
    Olive 66 Condominium Association
    Provided testimony as Association Manager,
  • Musa (individual/contractor)
    Mentioned regarding 1099s and invoices; referred to as 'Musa', and 'M. Sayegh'
  • Lorinda Brown (individual/contractor)
    Mentioned regarding 1099s and invoices

Neutral Parties

  • Tammy L. Eigenheer (ALJ)
    Office of Administrative Hearings
  • Judy Lowe (ADRE Commissioner)
    Arizona Department of Real Estate

Other Participants

  • Tim (individual)
    Mentioned regarding 1099s/invoices; reportedly 'has not done any work on the property',

Kristina K Merkle v. Desert Palms Village Condominium Association

Case Summary

Case ID 21F-H2120030-REL
Agency ADRE
Tribunal OAH
Decision Date 2021-04-14
Administrative Law Judge Velva Moses-Thompson
Outcome partial
Filing Fees Refunded $1,000.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Kristina K. Merkle Counsel
Respondent Desert Palms Village Condominium Association Counsel Quinten Cupps

Alleged Violations

CC&R § 7.13
A.R.S. § 33-1258

Outcome Summary

The ALJ ruled in favor of Petitioner regarding the HOA's failure to conduct a reserve study every three years as required by CC&R § 7.13, ordering compliance and a $500 filing fee reimbursement. However, the ALJ ruled in favor of Respondent on the records request issue, finding Petitioner failed to prove documents in the HOA's possession were withheld.

Why this result: Petitioner did not provide sufficient evidence to prove Respondent withheld documents that were actually in its possession at the time of her request.

Key Issues & Findings

Failure to complete reserve study

Petitioner alleged Respondent violated CC&R § 7.13 by failing to complete a required reserve study every three years.

Orders: Respondent ordered to fully comply with CC&R 7.13 in the future and to pay Petitioner her filing fee of $500.00.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • CC&R 7.13

Failure to provide requested documents

Petitioner alleged Respondent violated A.R.S. § 33-1258 by failing to provide requested documents within 10 business days.

Orders: Petition is denied regarding the alleged violation of A.R.S. § 33-1258.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1258

Decision Documents

21F-H2120030-REL Decision – 872292.pdf

Uploaded 2026-02-28T18:23:36 (80.6 KB)

**Case Title:** 21F-H2120030-REL

**Background and Main Issues:**
This administrative hearing took place on March 25, 2021, before Administrative Law Judge Velva Moses-Thompson. The case involves Petitioner Kristina K. Merkle, a condominium unit owner, against Respondent Desert Palms Village Condominium Association. The Petitioner alleged two primary violations:
1. The Respondent violated Covenants, Conditions, and Restrictions (CC&Rs) § 7.13 by failing to conduct a mandatory reserve study every three years, noting that the last study was completed in 2016.
2. The Respondent violated A.R.S. § 33-1258 by failing to provide requested association documents within 10 business days.

**Hearing Proceedings and Key Arguments:**
The legal standard required the Petitioner to prove her claims by a "preponderance of the evidence" (meaning the claims are more probably true than not).

During the hearing, the Petitioner testified to her allegations but provided no other testimony. The Respondent disputed the document-related violation; the Community Manager and the Association's attorney testified that they had provided all requested documents that were in their possession at the time.

Regarding the reserve study, it was undisputed that the Respondent had not completed one since 2016. However, the Respondent argued that they had made numerous repairs and replacements listed in the 2016 study and asserted that completing a new reserve study at that time would not be cost-effective.

**Final Decision and Outcome:**
The Judge split the decision between the two main claims:
* **Document Violation:** The Petitioner failed to establish that the Respondent violated A.R.S. § 33-1258, as she did not prove they withheld documents within their possession.
* **Reserve Study Violation:** The preponderance of the evidence established that the Respondent failed to complete a reserve study, officially violating CC&R § 7.13.

**Final Orders:**
The Judge deemed the Petitioner the prevailing party regarding the CC&R 7.13 violation. The Judge issued the following orders:
1. The Respondent must fully comply with CC&R 7.13 in the future.
2. The Respondent must pay the Petitioner $500.00 (half of her $1,000.00 filing fee) within 30 days of the Order.
3. In all other respects, the petition was denied.

Case Participants

Petitioner Side

  • Kristina K. Merkle (petitioner)
    Appeared on behalf of herself and testified at the hearing

Respondent Side

  • Quinten Cupps (HOA attorney)
    Desert Palms Village Condominium Association
    Appeared on behalf of Respondent
  • Becky Stowers (property manager)
    Desert Palms Village Condominium Association
    Community Manager who presented testimony for Respondent
  • Kelly Oetinger (HOA attorney)
    Desert Palms Village Condominium Association
    Respondent's attorney who also provided testimony regarding document requests

Neutral Parties

  • Velva Moses-Thompson (ALJ)
    Office of Administrative Hearings
    Administrative Law Judge who authored the decision
  • Judy Lowe (commissioner)
    Arizona Department of Real Estate
    Commissioner to whom the decision was electronically transmitted

Nancy L Babington v. Park Scottsdale II Townhouse Corporation

Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.

Case Summary

Case ID 20F-H2020064-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2021-03-24
Administrative Law Judge Tammy L. Eigenheer
Outcome full
Filing Fees Refunded $500.00
Civil Penalties $2,500.00

Parties & Counsel

Petitioner Nancy L. Babington Counsel
Respondent Park Scottsdale II Townhouse Corporation Counsel Mark K. Sahl, Scott B. Carpenter

Alleged Violations

A.R.S. § 33-1258(A)

Outcome Summary

The Administrative Law Judge found Respondent violated A.R.S. § 33-1258(A). Respondent was ordered to reimburse Petitioner's $500.00 filing fee and pay a $2,500.00 civil penalty to the Department of Real Estate.

Key Issues & Findings

Failure to make financial and other association records reasonably available for examination/provide copies within ten business days

Petitioner formally requested several records on May 1, 2020, but Respondent failed to provide the documents within the 10-day statutory limit. Evidence presented at the rehearing established that Respondent possessed the requested bank statements and contracts prior to the request.

Orders: Respondent was ordered to pay Petitioner her $500.00 filing fee and pay a civil penalty of $2,500.00 to the Department of Real Estate.

Filing fee: $500.00, Fee refunded: Yes, Civil penalty: $2,500.00

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1258
  • A.R.S. § 33-1258(A)

Analytics Highlights

Topics: A.R.S. § 33-1258, Records Access, HOA Dispute, Civil Penalty, Rehearing
Additional Citations:

  • A.R.S. § 33-1258
  • A.R.S. § 32-2199.02

Video Overview

Audio Overview

Decision Documents

20F-H2020064-REL-RHG Decision – 866802.pdf

Uploaded 2025-10-09T03:35:34 (123.5 KB)

20F-H2020064-REL-RHG Decision – ../20F-H2020064-REL/823263.pdf

Uploaded 2026-01-20T13:59:35 (108.6 KB)





Briefing Doc – 20F-H2020064-REL-RHG


Briefing Document: Babington v. Park Scottsdale II Townhouse Corporation

Executive Summary

This document synthesizes the key findings, arguments, and outcomes from the administrative case of Nancy L. Babington (Petitioner) versus the Park Scottsdale II Townhouse Corporation (Respondent). The dispute centered on the Respondent’s failure to provide association records as required by Arizona state law (A.R.S. § 33-1258).

The case progressed through two distinct phases: an initial hearing that ruled in favor of the Respondent, and a subsequent rehearing that reversed the decision. The initial ruling was based on the Respondent’s testimony that it did not possess the requested records due to a dispute with a former management company. However, the rehearing was granted based on newly discovered evidence proving the Respondent, through its management company and board, did possess key documents at the time of the request.

The final judgment established that the Respondent had violated state law. The Administrative Law Judge rejected the Respondent’s defense, including the argument that records held in a corporate satellite office were not in its possession. As a result, the Respondent was ordered to reimburse the Petitioner’s $500 filing fee and pay a $2,500 civil penalty to the Arizona Department of Real Estate.

Case Background and Timeline

The dispute arose from a records request made by Petitioner Nancy L. Babington to her condominium association, Park Scottsdale II Townhouse Corporation, and its management company, Associa Arizona. The timeline of key events is as follows:

June-July 2019

Respondent’s prior management company, Community Management & Consulting, LLC (CMC), terminates its agreement.

Post-July 2019

Respondent hires Associa Arizona (Associa). Associa and the Respondent encounter difficulty obtaining records from CMC due to a financial dispute.

April 29, 2020

Petitioner sends a formal email requesting association records from September 1, 2019, to April 28, 2020, citing A.R.S. § 33-1258.

May 1, 2020

Petitioner provides a specific, nine-point list of requested documents, including bank statements, financial statements, and contracts.

May 28, 2020

Having received no documents, Petitioner files a petition with the Arizona Department of Real Estate.

August 28, 2020

The Office of Administrative Hearings conducts the initial hearing.

September 17, 2020

The Administrative Law Judge (ALJ) issues a decision denying the petition.

Post-Sept 2020

Respondent provides some of the requested documents to the Petitioner. Upon review, Petitioner discovers evidence that the documents had been in the Respondent’s possession prior to her request.

Date Unspecified

Petitioner files a request for rehearing based on newly discovered material evidence.

March 4, 2021

A rehearing is held.

March 24, 2021

The ALJ issues a new decision, reversing the original finding and ruling in favor of the Petitioner.

The Initial Hearing: Petition Denied

The initial hearing on August 28, 2020, focused on whether the Respondent had violated its statutory obligation to provide records.

Petitioner’s Allegation

The Petitioner’s case was based on her formal request for records on April 29, 2020, and the Respondent’s failure to produce any documents. Her petition stated:

“After repeated attempts since the beginning of this year to get information, on April 29, 2020 I emailed Associa Arizona and the Board of Directors of Park Scottsdale II formally requesting records per ARS 33-1258 and to date, May 25, 2020, I have not received anything.”

Respondent’s Defense

The Respondent’s primary defense was that it could not provide documents that were not in its possession.

Withheld Records: Joseph Silberschlag, Secretary of the Board of Directors, testified that due to ongoing issues with the former management company (CMC), neither the association nor Associa had possession of many documents, including previous financial records.

Inability to Create Documents: Mr. Silberschlag stated that without the starting balances from CMC, it was not possible to create current financial statements.

No Obligation to Create: The Respondent argued it was “under no statutory obligation to create documents to respond to Petitioner’s request.”

Ruling and Rationale

The ALJ sided with the Respondent in the initial decision. The judge noted that while there was no dispute that the documents were not provided within the 10-day statutory period, the Petitioner had not provided any authority showing the Respondent was required to create a document responsive to her request. The ruling concluded:

“Respondent did not have possession of any of the documents requested at the time of Petitioner’s request… Thus, Petitioner failed to establish by a preponderance of the evidence that Respondent violated A.R.S. § 33-1258(A).”

The petition was subsequently denied on September 17, 2020.

The Rehearing: Decision Reversed

A rehearing was granted after the Petitioner discovered that, contrary to the testimony at the initial hearing, the Respondent had possessed several of the requested documents. The rehearing on March 4, 2021, introduced new evidence that fundamentally changed the outcome of the case.

New Evidence and Testimony

The Petitioner presented evidence focusing on three categories of documents she had requested:

Bank Statements: Petitioner testified that bank statements she received after the initial hearing showed they had been sent to Associa starting in August 2019. Evelyn Shanley, Community Director for Associa, testified that the statements were sent to a national office in Richardson, Texas, and admitted she did not contact that office to obtain them in response to the Petitioner’s request.

Contracts: Petitioner received two contracts signed by board members on March 27 and March 31, 2020, which were in existence prior to her request. Ms. Shanley admitted these were not provided because the board members had not given them to Associa.

1099s: Petitioner noted a document indicating four vendors were eligible for 1099s for 2019. Ms. Shanley denied that any 1099s had been issued.

Respondent’s Evolved Arguments

Faced with the new evidence, the Respondent’s arguments shifted:

“Immediate Possession”: Counsel argued that the requested documents were not in the “immediate possession” of Associa’s local office.

Concession on Bank Statements: During closing arguments, Respondent’s counsel acknowledged that “‘one could concede’ the bank statements located in Richardson, Texas were in the possession of Associa and should have been provided to Petitioner in response to her request.”

Mootness and Penalties: Counsel argued the matter was now moot because the documents had been provided. It was further argued that a civil penalty was inappropriate because the Petitioner did not specifically request one on her initial petition form.

Final Ruling and Rationale

The ALJ found the new evidence compelling and decisive.

Direct Contradiction: The ruling stated that “the evidence presented during the rehearing was directly contradictory” to the representation made at the initial hearing that Respondent did not have possession of the documents.

Violation Established: The ALJ concluded that the Petitioner successfully “established by a preponderance of the evidence that Respondent violated A.R.S. § 33-1258(A).”

Authority for Civil Penalty: The ALJ firmly rejected the Respondent’s argument against a civil penalty. The decision cited A.R.S. § 32-2199.02, noting that the plain language of the statute grants the judge the authority to levy a penalty for established violations. The judge wrote, “Nothing in the statute limits the available remedies to those specifically requested by a petitioner.”

Final Order and Penalties

Given the established violation, the ALJ found that a civil penalty was appropriate. The final order, issued March 24, 2021, mandated the following actions by the Respondent within 30 days of the decision’s mailing date:

1. Reimbursement of Filing Fee: Pay the Petitioner, Nancy L. Babington, her filing fee of $500.00.

2. Payment of Civil Penalty: Pay the Arizona Department of Real Estate a civil penalty of $2,500.00.






Study Guide – 20F-H2020064-REL-RHG


Study Guide: Babington v. Park Scottsdale II Townhouse Corporation

This study guide provides a comprehensive review of the administrative case Nancy L. Babington vs. Park Scottsdale II Townhouse Corporation. It covers the initial hearing, the subsequent rehearing, the key arguments presented by both parties, and the final legal outcome. The materials are designed to test and deepen understanding of the case’s facts, legal principles, and timeline.

——————————————————————————–

Short-Answer Quiz

Instructions: Answer the following questions in two to three complete sentences, using only information provided in the case documents.

1. What specific Arizona statute did Petitioner Nancy L. Babington allege that the Respondent, Park Scottsdale II Townhouse Corporation, had violated?

2. What was the Respondent’s primary defense during the initial hearing for not providing the requested documents within the statutory timeframe?

3. What was the official outcome of the first Administrative Law Judge Decision issued on September 17, 2020?

4. On what legal grounds did the Petitioner successfully request a rehearing of the case?

5. What new evidence regarding the requested bank statements was introduced during the rehearing?

6. How did the Respondent’s management company, Associa Arizona, explain its failure to produce the two contracts signed in March 2020?

7. What was the Respondent’s counsel’s argument at the rehearing for why a civil penalty should not be levied?

8. How did the Administrative Law Judge counter the Respondent’s argument regarding the imposition of a civil penalty?

9. What two financial penalties were included in the final order issued on March 24, 2021?

10. What is the standard of proof the Petitioner was required to meet, and what is its definition according to the case file?

——————————————————————————–

Answer Key

1. The Petitioner alleged that the Respondent had violated A.R.S. Title 33, Chapter 16, Section 33-1258. This statute requires a condominium owners association to make its financial and other records reasonably available for examination by any member within ten business days of a request.

2. During the initial hearing, the Respondent argued that it was unable to provide the documents because they were not in its possession. This was attributed to a financial disagreement with its former management company, Community Management & Consulting (CMC), which was withholding records.

3. The first decision, issued on September 17, 2020, was in favor of the Respondent. The Administrative Law Judge denied the Petitioner’s petition, concluding she had failed to establish by a preponderance of the evidence that the Respondent violated the statute, as it was not required to create or provide documents it did not possess.

4. A rehearing was granted based on the Petitioner’s claim of “newly discovered material evidence that could not with reasonable diligence have been discovered and produced at the original hearing.” After the initial ruling, the Respondent provided some documents, which revealed that it had, in fact, been in possession of them prior to the Petitioner’s formal request.

5. During the rehearing, it was revealed that bank statements were being sent to Associa’s national central office in Richardson, Texas, starting in August 2019. An Associa representative admitted that the local office never contacted the central office to obtain these statements in response to the Petitioner’s request.

6. Associa’s representative, Evelyn Shanley, admitted that two signed contracts existed but had not been provided to the Petitioner. She stated this was because the members of the Board of Directors who signed them had not yet provided the contracts to Associa.

7. The Respondent’s counsel argued that a civil penalty was not appropriate because the Petitioner did not specifically request one by checking the corresponding box on the initial petition. Counsel asserted that the rehearing process was not designed for the Petitioner to change the relief requested.

8. The Judge rejected the Respondent’s argument, stating it was an erroneous interpretation of A.R.S. § 32-2199.02. The Judge clarified that the plain language of the statute allows the Administrative Law Judge to levy a civil penalty for established violations, and nothing in the statute limits available remedies to only those specifically requested by a petitioner.

9. The final order required the Respondent to pay the Petitioner her filing fee of $500.00. Additionally, the Respondent was ordered to pay a civil penalty of $2,500.00 to the Arizona Department of Real Estate.

10. The required standard of proof was a “preponderance of the evidence.” The case document defines this as “Evidence which is of greater weight or more convincing than the evidence which is offered in opposition to it; that is, evidence which as a whole shows that the fact sought to be proved is more probable than not.”

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Essay Questions

Instructions: The following questions are designed for essay-style responses. Formulate a comprehensive argument using only the evidence and legal reasoning presented in the source documents.

1. Analyze the concept of “possession” as it applied to the association’s records in this case. How did the distinction between Associa’s local Arizona office and its national central office in Texas impact the initial ruling versus the outcome of the rehearing?

2. Trace the evolution of the Respondent’s legal arguments from the first hearing to the second. Discuss the strengths and weaknesses of their positions at each stage, including the “mootness” argument, and explain why their defense ultimately failed.

3. Discuss the legal standard of “preponderance of the evidence.” How did the Petitioner fail to meet this standard in the initial hearing but succeed in the rehearing? Use specific examples of evidence related to the bank statements and contracts to support the analysis.

4. Examine the role and authority of the Administrative Law Judge in this case, particularly concerning the decision to grant a rehearing and the authority to levy a civil penalty even when not explicitly requested by the petitioner.

5. Evaluate the significance of A.R.S. § 33-1258 for condominium owners. Using the facts of this case, explain the rights it grants to members and the obligations it places on associations and their management companies regarding record-keeping and transparency.

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An official who presides over administrative hearings, makes findings of fact and conclusions of law, and issues decisions and orders. In this case, the ALJ was Tammy L. Eigenheer.

A.R.S. § 33-1258

The specific Arizona Revised Statute that requires condominium associations to make all financial and other records reasonably available for examination by a member within ten business days of a request.

Associa Arizona (Associa)

The management company hired by Park Scottsdale II Townhouse Corporation after the termination of the previous management agreement. Associa was responsible for handling the Petitioner’s records request on behalf of the association.

Civil Penalty

A monetary penalty levied by a government agency or administrative judge for a violation of a statute or regulation. In this case, a $2,500 penalty was levied against the Respondent for violating A.R.S. § 33-1258.

Community Management & Consulting, LLC (CMC)

The previous management company for Park Scottsdale II Townhouse Corporation. CMC terminated its agreement in 2019 and was withholding records from the association due to a financial disagreement.

Department of Real Estate

The Arizona state agency with jurisdiction to hear disputes between property owners and condominium owners associations. The Petitioner filed her initial petition with this department.

HOA Dispute Rehearing Request

The formal request filed by the Petitioner with the Department of Real Estate to have the case reheard. It was granted based on the discovery of new material evidence.

Petitioner

The party who files a petition initiating a legal action. In this case, the Petitioner was Nancy L. Babington, a member of the condominium association.

Preponderance of the Evidence

The standard of proof required in this administrative hearing. It is defined as evidence that is more convincing and shows that the fact sought to be proved is more probable than not.

Respondent

The party against whom a petition is filed. In this case, the Respondent was Park Scottsdale II Townhouse Corporation, the condominium owners association.






Blog Post – 20F-H2020064-REL-RHG


She Sued Her HOA and Lost. What Happened Next Reversed Everything: 4 Lessons from a Homeowner’s Fight for Records

For too many homeowners, the Homeowner’s Association is a black box. Simple requests for financial records or board contracts—information you are legally entitled to—are met with delays, excuses, or outright silence. This isn’t just an annoyance; it’s an abuse of power that can leave residents feeling helpless against a secretive body that controls their property and their money. But what happens when one homeowner refuses to accept the stonewalling?

The case of Nancy L. Babington versus her Scottsdale, Arizona HOA provides a powerful playbook for fighting back. Documented in public legal records, her journey began with a standard request for records, escalated to a legal petition that she initially lost, and ended with a stunning reversal that holds critical lessons for every homeowner in America. Her fight demonstrates how persistence, diligence, and an understanding of the law can turn a seemingly hopeless situation into a victory for transparency.

Here are the four essential lessons from her successful battle for accountability.

1. Lesson One: An Initial Loss Isn’t the Final Word

Nancy Babington’s initial petition against her HOA was denied. At the first hearing on August 28, 2020, the HOA presented a seemingly plausible defense: they couldn’t provide the records because of an ongoing dispute with a former management company, CMC, which they claimed was withholding the documents.

The judge sided with the HOA. In a decision issued on September 17, 2020, the judge ruled against Babington, stating she had not sufficiently proven her case. The official ruling found she “failed to establish by a preponderance of the evidence that Respondent violated A.R.S. § 33-1258(A).” For most people, this would have been the end of the story.

But then the HOA made a critical, almost theatrical, miscalculation. After their victory, they provided Babington with some of the documents she had requested. As she reviewed them, she discovered the bombshell: the records proved the HOA had possessed crucial documents like bank statements and signed board contracts all along. These documents had nothing to do with the former management company, CMC, making the HOA’s initial defense appear to be a deliberate misdirection. This was the “newly discovered material evidence” she needed. The homeowner turned the HOA’s own actions against them, securing a rehearing on March 4, 2021, that would unravel their entire case.

2. Lesson Two: “Possession” Is More Than What’s in the Local Office

During the rehearing, the HOA pivoted to a new excuse, this time concerning bank statements. Their national management company, Associa, had its bank statements sent to a central office in Richardson, Texas. Because the records weren’t physically in the local Arizona office, the HOA argued they were not in their “immediate possession” and therefore not subject to the production deadline.

Under questioning, the Community Director, Evelyn Shanley, admitted she never even contacted the Texas office to get the statements for the homeowner. The HOA’s legal argument rested on the idea that their own corporate geography could shield them from transparency laws.

The judge flatly rejected this logic. An organization is responsible for its own records, no matter where they are stored. The argument was so weak that the HOA’s own lawyer was forced to backpedal during the hearing. The final decision noted:

Counsel acknowledged during closing arguments that “one could concede” the bank statements located in Richardson, Texas were in the possession of Associa and should have been provided to Petitioner in response to her request.

This ruling is a critical precedent: Your HOA cannot hide records in a corporate vault in another state and claim they are out of reach. If the documents belong to the association, they are in its possession, period.

3. Lesson Three: The Board Is the HOA, Not a Separate Entity

The next fight was over two contracts signed by board members in March 2020—documents that were created months after the dispute with the old management company. The excuse for not providing them? The management company claimed the contracts “had not been provided by the members of the Board of Directors to Associa.”

This was an attempt to create a legal fiction—that the Board of Directors and the HOA’s management company are separate entities, and that if the Board withholds a document from its own agent, the HOA can claim ignorance. The court did not buy it. By holding the HOA (the Respondent) responsible for the failure to produce the documents, the judge made it clear that this distinction is invalid.

For the purposes of records law, the Board is the HOA. The lesson is clear: The buck stops with the HOA. Board members cannot play a shell game with documents to evade their legal duty.

4. Lesson Four: Justice Doesn’t Require You to Check the Right Box

Having lost on the facts, the HOA’s counsel made one last-ditch effort to avoid a penalty. They argued that a civil penalty was inappropriate because the petitioner “did not indicate in her petition that she was seeking a civil penalty.” In essence, they claimed that because she hadn’t checked the right box on a form, the judge was powerless to punish them for breaking the law.

The Administrative Law Judge swiftly dismantled this procedural excuse. The judge’s final decision, issued on March 24, 2021, explicitly called out the HOA’s flawed logic:

Respondent erroneously interpreted A.R.S. § 32-2199.02 to require a petitioner to identify the requested relief in the petition when the plain language of the statute provides that the Administrative Law Judge may levy a civil penalty for violations that are established. Nothing in the statute limits the available remedies to those specifically requested by a petitioner.

The final ruling was the tangible consequence of the HOA’s failed arguments and lack of transparency. The judge ordered the HOA to reimburse Babington’s $500 filing fee and levied a separate $2,500 civil penalty payable to the Arizona Department of Real Estate. The message was unmistakable: the law has teeth, and a judge can use them based on the facts, regardless of which boxes were checked on a form.

Conclusion: Knowledge is Power

Nancy Babington’s fight is a masterclass in homeowner advocacy. Her journey from a seemingly hopeless loss to a precedent-setting victory proves that a single resident, armed with facts and relentless persistence, can force an HOA to follow the law. This case affirms that transparency is a legal requirement, not an optional courtesy. It serves as a powerful reminder that while the law is on the side of transparency, it often falls to diligent homeowners to hold their associations accountable.

This case was won because the facts came to light—do you know what your rights are, and what records you’re entitled to see from your own HOA?


Case Participants

Petitioner Side

  • Nancy L. Babington (petitioner)
    Appeared on her own behalf at both the initial hearing and the rehearing.,

Respondent Side

  • Lydia Linsmeier (HOA attorney)
    CARPENTER, HAZLEWOOD, DELGADO & BOLEN LLP
    Represented Respondent at the initial hearing.,
  • Mark K. Sahl (HOA attorney)
    CARPENTER, HAZLEWOOD, DELGADO & BOLEN LLP
    Represented Respondent at the rehearing.,
  • Scott B. Carpenter (HOA attorney)
    CARPENTER, HAZLEWOOD, DELGADO & BOLEN LLP
    Represented Respondent at the rehearing.,
  • Joseph Silberschlag (board member)
    Park Scottsdale II Townhouse Corporation
    Secretary of the Board of Directors; testified at the initial hearing; also referred to as 'Joe Silberschlag' in the petition request.,,,
  • Debbie Schumacher (board member)
    Park Scottsdale II Townhouse Corporation
    Named in Petitioner's record request email.,
  • Marty Shuford (board member)
    Park Scottsdale II Townhouse Corporation
    Named in Petitioner's record request email.,
  • Angelina Rajenovich (board member)
    Park Scottsdale II Townhouse Corporation
    Named in Petitioner's record request email.,
  • Dermot Brown (board member)
    Park Scottsdale II Townhouse Corporation
    Named in Petitioner's record request email.,
  • Lori Nusbaum (board member)
    Park Scottsdale II Townhouse Corporation
    Named in Petitioner's record request email.,
  • Linda Parker (property manager)
    Associa Arizona
    Director of Client Services; responded to Petitioner's record requests.,,,
  • Evelyn Shanley (property manager/witness)
    Associa Arizona
    Community Director; previously communicated with Petitioner; testified at the rehearing.,,,
  • Laura Smith (property manager)
    Associa Arizona
    Previously communicated with Petitioner regarding records.,

Neutral Parties

  • Tammy L. Eigenheer (ALJ)
    Office of Administrative Hearings
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
  • c. serrano (admin staff)
    Transmitted the initial decision.

Other Participants

  • Stephen Silberschlag (unknown)
    Petitioner requested proof of his liability insurance.,

Nancy L Babington v. Park Scottsdale II Townhouse Corporation

Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.

Case Summary

Case ID 20F-H2020064-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2021-03-24
Administrative Law Judge Tammy L. Eigenheer
Outcome full
Filing Fees Refunded $500.00
Civil Penalties $2,500.00

Parties & Counsel

Petitioner Nancy L. Babington Counsel
Respondent Park Scottsdale II Townhouse Corporation Counsel Mark K. Sahl and Scott B. Carpenter

Alleged Violations

A.R.S. § 33-1258(A)

Outcome Summary

Following a rehearing based on newly discovered evidence, the Administrative Law Judge found that Respondent violated A.R.S. § 33-1258(A) by failing to timely provide records it possessed. Respondent was ordered to reimburse the Petitioner $500.00 for the filing fee and pay a $2,500.00 civil penalty to the Department of Real Estate.

Key Issues & Findings

Failure to make association financial and other records reasonably available for examination/provide copies within ten business days.

Petitioner alleged Respondent violated A.R.S. § 33-1258 by failing to provide requested records (including bank statements and contracts) following a formal request on May 1, 2020. The Administrative Law Judge, in the rehearing, found that the evidence showed Respondent was in possession of bank statements and two signed contracts at the time of the request, contradicting prior testimony, thereby establishing a violation of the statute.

Orders: Respondent was ordered to pay Petitioner $500.00 for the filing fee reimbursement and pay a civil penalty of $2,500.00 to the Department of Real Estate, both payments due within 30 days.

Filing fee: $500.00, Fee refunded: Yes, Civil penalty: $2,500.00

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1258
  • A.R.S. § 32-2199.02
  • A.A.C. R2-19-119

Analytics Highlights

Topics: HOA records request, A.R.S. 33-1258, Rehearing, Civil Penalty, Possession of Records
Additional Citations:

  • A.R.S. § 33-1258
  • A.R.S. § 32-2199.02
  • A.A.C. R2-19-119

Video Overview

Audio Overview

Decision Documents

20F-H2020064-REL-RHG Decision – 866802.pdf

Uploaded 2026-01-23T17:33:54 (123.5 KB)

20F-H2020064-REL-RHG Decision – ../20F-H2020064-REL/823263.pdf

Uploaded 2026-01-23T17:33:57 (108.6 KB)





Briefing Doc – 20F-H2020064-REL-RHG


Briefing Document: Babington v. Park Scottsdale II Townhouse Corporation

Executive Summary

This document synthesizes the key findings, arguments, and outcomes from the administrative case of Nancy L. Babington (Petitioner) versus the Park Scottsdale II Townhouse Corporation (Respondent). The dispute centered on the Respondent’s failure to provide association records as required by Arizona state law (A.R.S. § 33-1258).

The case progressed through two distinct phases: an initial hearing that ruled in favor of the Respondent, and a subsequent rehearing that reversed the decision. The initial ruling was based on the Respondent’s testimony that it did not possess the requested records due to a dispute with a former management company. However, the rehearing was granted based on newly discovered evidence proving the Respondent, through its management company and board, did possess key documents at the time of the request.

The final judgment established that the Respondent had violated state law. The Administrative Law Judge rejected the Respondent’s defense, including the argument that records held in a corporate satellite office were not in its possession. As a result, the Respondent was ordered to reimburse the Petitioner’s $500 filing fee and pay a $2,500 civil penalty to the Arizona Department of Real Estate.

Case Background and Timeline

The dispute arose from a records request made by Petitioner Nancy L. Babington to her condominium association, Park Scottsdale II Townhouse Corporation, and its management company, Associa Arizona. The timeline of key events is as follows:

June-July 2019

Respondent’s prior management company, Community Management & Consulting, LLC (CMC), terminates its agreement.

Post-July 2019

Respondent hires Associa Arizona (Associa). Associa and the Respondent encounter difficulty obtaining records from CMC due to a financial dispute.

April 29, 2020

Petitioner sends a formal email requesting association records from September 1, 2019, to April 28, 2020, citing A.R.S. § 33-1258.

May 1, 2020

Petitioner provides a specific, nine-point list of requested documents, including bank statements, financial statements, and contracts.

May 28, 2020

Having received no documents, Petitioner files a petition with the Arizona Department of Real Estate.

August 28, 2020

The Office of Administrative Hearings conducts the initial hearing.

September 17, 2020

The Administrative Law Judge (ALJ) issues a decision denying the petition.

Post-Sept 2020

Respondent provides some of the requested documents to the Petitioner. Upon review, Petitioner discovers evidence that the documents had been in the Respondent’s possession prior to her request.

Date Unspecified

Petitioner files a request for rehearing based on newly discovered material evidence.

March 4, 2021

A rehearing is held.

March 24, 2021

The ALJ issues a new decision, reversing the original finding and ruling in favor of the Petitioner.

The Initial Hearing: Petition Denied

The initial hearing on August 28, 2020, focused on whether the Respondent had violated its statutory obligation to provide records.

Petitioner’s Allegation

The Petitioner’s case was based on her formal request for records on April 29, 2020, and the Respondent’s failure to produce any documents. Her petition stated:

“After repeated attempts since the beginning of this year to get information, on April 29, 2020 I emailed Associa Arizona and the Board of Directors of Park Scottsdale II formally requesting records per ARS 33-1258 and to date, May 25, 2020, I have not received anything.”

Respondent’s Defense

The Respondent’s primary defense was that it could not provide documents that were not in its possession.

Withheld Records: Joseph Silberschlag, Secretary of the Board of Directors, testified that due to ongoing issues with the former management company (CMC), neither the association nor Associa had possession of many documents, including previous financial records.

Inability to Create Documents: Mr. Silberschlag stated that without the starting balances from CMC, it was not possible to create current financial statements.

No Obligation to Create: The Respondent argued it was “under no statutory obligation to create documents to respond to Petitioner’s request.”

Ruling and Rationale

The ALJ sided with the Respondent in the initial decision. The judge noted that while there was no dispute that the documents were not provided within the 10-day statutory period, the Petitioner had not provided any authority showing the Respondent was required to create a document responsive to her request. The ruling concluded:

“Respondent did not have possession of any of the documents requested at the time of Petitioner’s request… Thus, Petitioner failed to establish by a preponderance of the evidence that Respondent violated A.R.S. § 33-1258(A).”

The petition was subsequently denied on September 17, 2020.

The Rehearing: Decision Reversed

A rehearing was granted after the Petitioner discovered that, contrary to the testimony at the initial hearing, the Respondent had possessed several of the requested documents. The rehearing on March 4, 2021, introduced new evidence that fundamentally changed the outcome of the case.

New Evidence and Testimony

The Petitioner presented evidence focusing on three categories of documents she had requested:

Bank Statements: Petitioner testified that bank statements she received after the initial hearing showed they had been sent to Associa starting in August 2019. Evelyn Shanley, Community Director for Associa, testified that the statements were sent to a national office in Richardson, Texas, and admitted she did not contact that office to obtain them in response to the Petitioner’s request.

Contracts: Petitioner received two contracts signed by board members on March 27 and March 31, 2020, which were in existence prior to her request. Ms. Shanley admitted these were not provided because the board members had not given them to Associa.

1099s: Petitioner noted a document indicating four vendors were eligible for 1099s for 2019. Ms. Shanley denied that any 1099s had been issued.

Respondent’s Evolved Arguments

Faced with the new evidence, the Respondent’s arguments shifted:

“Immediate Possession”: Counsel argued that the requested documents were not in the “immediate possession” of Associa’s local office.

Concession on Bank Statements: During closing arguments, Respondent’s counsel acknowledged that “‘one could concede’ the bank statements located in Richardson, Texas were in the possession of Associa and should have been provided to Petitioner in response to her request.”

Mootness and Penalties: Counsel argued the matter was now moot because the documents had been provided. It was further argued that a civil penalty was inappropriate because the Petitioner did not specifically request one on her initial petition form.

Final Ruling and Rationale

The ALJ found the new evidence compelling and decisive.

Direct Contradiction: The ruling stated that “the evidence presented during the rehearing was directly contradictory” to the representation made at the initial hearing that Respondent did not have possession of the documents.

Violation Established: The ALJ concluded that the Petitioner successfully “established by a preponderance of the evidence that Respondent violated A.R.S. § 33-1258(A).”

Authority for Civil Penalty: The ALJ firmly rejected the Respondent’s argument against a civil penalty. The decision cited A.R.S. § 32-2199.02, noting that the plain language of the statute grants the judge the authority to levy a penalty for established violations. The judge wrote, “Nothing in the statute limits the available remedies to those specifically requested by a petitioner.”

Final Order and Penalties

Given the established violation, the ALJ found that a civil penalty was appropriate. The final order, issued March 24, 2021, mandated the following actions by the Respondent within 30 days of the decision’s mailing date:

1. Reimbursement of Filing Fee: Pay the Petitioner, Nancy L. Babington, her filing fee of $500.00.

2. Payment of Civil Penalty: Pay the Arizona Department of Real Estate a civil penalty of $2,500.00.






Study Guide – 20F-H2020064-REL-RHG


Study Guide: Babington v. Park Scottsdale II Townhouse Corporation

This study guide provides a comprehensive review of the administrative case Nancy L. Babington vs. Park Scottsdale II Townhouse Corporation. It covers the initial hearing, the subsequent rehearing, the key arguments presented by both parties, and the final legal outcome. The materials are designed to test and deepen understanding of the case’s facts, legal principles, and timeline.

——————————————————————————–

Short-Answer Quiz

Instructions: Answer the following questions in two to three complete sentences, using only information provided in the case documents.

1. What specific Arizona statute did Petitioner Nancy L. Babington allege that the Respondent, Park Scottsdale II Townhouse Corporation, had violated?

2. What was the Respondent’s primary defense during the initial hearing for not providing the requested documents within the statutory timeframe?

3. What was the official outcome of the first Administrative Law Judge Decision issued on September 17, 2020?

4. On what legal grounds did the Petitioner successfully request a rehearing of the case?

5. What new evidence regarding the requested bank statements was introduced during the rehearing?

6. How did the Respondent’s management company, Associa Arizona, explain its failure to produce the two contracts signed in March 2020?

7. What was the Respondent’s counsel’s argument at the rehearing for why a civil penalty should not be levied?

8. How did the Administrative Law Judge counter the Respondent’s argument regarding the imposition of a civil penalty?

9. What two financial penalties were included in the final order issued on March 24, 2021?

10. What is the standard of proof the Petitioner was required to meet, and what is its definition according to the case file?

——————————————————————————–

Answer Key

1. The Petitioner alleged that the Respondent had violated A.R.S. Title 33, Chapter 16, Section 33-1258. This statute requires a condominium owners association to make its financial and other records reasonably available for examination by any member within ten business days of a request.

2. During the initial hearing, the Respondent argued that it was unable to provide the documents because they were not in its possession. This was attributed to a financial disagreement with its former management company, Community Management & Consulting (CMC), which was withholding records.

3. The first decision, issued on September 17, 2020, was in favor of the Respondent. The Administrative Law Judge denied the Petitioner’s petition, concluding she had failed to establish by a preponderance of the evidence that the Respondent violated the statute, as it was not required to create or provide documents it did not possess.

4. A rehearing was granted based on the Petitioner’s claim of “newly discovered material evidence that could not with reasonable diligence have been discovered and produced at the original hearing.” After the initial ruling, the Respondent provided some documents, which revealed that it had, in fact, been in possession of them prior to the Petitioner’s formal request.

5. During the rehearing, it was revealed that bank statements were being sent to Associa’s national central office in Richardson, Texas, starting in August 2019. An Associa representative admitted that the local office never contacted the central office to obtain these statements in response to the Petitioner’s request.

6. Associa’s representative, Evelyn Shanley, admitted that two signed contracts existed but had not been provided to the Petitioner. She stated this was because the members of the Board of Directors who signed them had not yet provided the contracts to Associa.

7. The Respondent’s counsel argued that a civil penalty was not appropriate because the Petitioner did not specifically request one by checking the corresponding box on the initial petition. Counsel asserted that the rehearing process was not designed for the Petitioner to change the relief requested.

8. The Judge rejected the Respondent’s argument, stating it was an erroneous interpretation of A.R.S. § 32-2199.02. The Judge clarified that the plain language of the statute allows the Administrative Law Judge to levy a civil penalty for established violations, and nothing in the statute limits available remedies to only those specifically requested by a petitioner.

9. The final order required the Respondent to pay the Petitioner her filing fee of $500.00. Additionally, the Respondent was ordered to pay a civil penalty of $2,500.00 to the Arizona Department of Real Estate.

10. The required standard of proof was a “preponderance of the evidence.” The case document defines this as “Evidence which is of greater weight or more convincing than the evidence which is offered in opposition to it; that is, evidence which as a whole shows that the fact sought to be proved is more probable than not.”

——————————————————————————–

Essay Questions

Instructions: The following questions are designed for essay-style responses. Formulate a comprehensive argument using only the evidence and legal reasoning presented in the source documents.

1. Analyze the concept of “possession” as it applied to the association’s records in this case. How did the distinction between Associa’s local Arizona office and its national central office in Texas impact the initial ruling versus the outcome of the rehearing?

2. Trace the evolution of the Respondent’s legal arguments from the first hearing to the second. Discuss the strengths and weaknesses of their positions at each stage, including the “mootness” argument, and explain why their defense ultimately failed.

3. Discuss the legal standard of “preponderance of the evidence.” How did the Petitioner fail to meet this standard in the initial hearing but succeed in the rehearing? Use specific examples of evidence related to the bank statements and contracts to support the analysis.

4. Examine the role and authority of the Administrative Law Judge in this case, particularly concerning the decision to grant a rehearing and the authority to levy a civil penalty even when not explicitly requested by the petitioner.

5. Evaluate the significance of A.R.S. § 33-1258 for condominium owners. Using the facts of this case, explain the rights it grants to members and the obligations it places on associations and their management companies regarding record-keeping and transparency.

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An official who presides over administrative hearings, makes findings of fact and conclusions of law, and issues decisions and orders. In this case, the ALJ was Tammy L. Eigenheer.

A.R.S. § 33-1258

The specific Arizona Revised Statute that requires condominium associations to make all financial and other records reasonably available for examination by a member within ten business days of a request.

Associa Arizona (Associa)

The management company hired by Park Scottsdale II Townhouse Corporation after the termination of the previous management agreement. Associa was responsible for handling the Petitioner’s records request on behalf of the association.

Civil Penalty

A monetary penalty levied by a government agency or administrative judge for a violation of a statute or regulation. In this case, a $2,500 penalty was levied against the Respondent for violating A.R.S. § 33-1258.

Community Management & Consulting, LLC (CMC)

The previous management company for Park Scottsdale II Townhouse Corporation. CMC terminated its agreement in 2019 and was withholding records from the association due to a financial disagreement.

Department of Real Estate

The Arizona state agency with jurisdiction to hear disputes between property owners and condominium owners associations. The Petitioner filed her initial petition with this department.

HOA Dispute Rehearing Request

The formal request filed by the Petitioner with the Department of Real Estate to have the case reheard. It was granted based on the discovery of new material evidence.

Petitioner

The party who files a petition initiating a legal action. In this case, the Petitioner was Nancy L. Babington, a member of the condominium association.

Preponderance of the Evidence

The standard of proof required in this administrative hearing. It is defined as evidence that is more convincing and shows that the fact sought to be proved is more probable than not.

Respondent

The party against whom a petition is filed. In this case, the Respondent was Park Scottsdale II Townhouse Corporation, the condominium owners association.






Blog Post – 20F-H2020064-REL-RHG


She Sued Her HOA and Lost. What Happened Next Reversed Everything: 4 Lessons from a Homeowner’s Fight for Records

For too many homeowners, the Homeowner’s Association is a black box. Simple requests for financial records or board contracts—information you are legally entitled to—are met with delays, excuses, or outright silence. This isn’t just an annoyance; it’s an abuse of power that can leave residents feeling helpless against a secretive body that controls their property and their money. But what happens when one homeowner refuses to accept the stonewalling?

The case of Nancy L. Babington versus her Scottsdale, Arizona HOA provides a powerful playbook for fighting back. Documented in public legal records, her journey began with a standard request for records, escalated to a legal petition that she initially lost, and ended with a stunning reversal that holds critical lessons for every homeowner in America. Her fight demonstrates how persistence, diligence, and an understanding of the law can turn a seemingly hopeless situation into a victory for transparency.

Here are the four essential lessons from her successful battle for accountability.

1. Lesson One: An Initial Loss Isn’t the Final Word

Nancy Babington’s initial petition against her HOA was denied. At the first hearing on August 28, 2020, the HOA presented a seemingly plausible defense: they couldn’t provide the records because of an ongoing dispute with a former management company, CMC, which they claimed was withholding the documents.

The judge sided with the HOA. In a decision issued on September 17, 2020, the judge ruled against Babington, stating she had not sufficiently proven her case. The official ruling found she “failed to establish by a preponderance of the evidence that Respondent violated A.R.S. § 33-1258(A).” For most people, this would have been the end of the story.

But then the HOA made a critical, almost theatrical, miscalculation. After their victory, they provided Babington with some of the documents she had requested. As she reviewed them, she discovered the bombshell: the records proved the HOA had possessed crucial documents like bank statements and signed board contracts all along. These documents had nothing to do with the former management company, CMC, making the HOA’s initial defense appear to be a deliberate misdirection. This was the “newly discovered material evidence” she needed. The homeowner turned the HOA’s own actions against them, securing a rehearing on March 4, 2021, that would unravel their entire case.

2. Lesson Two: “Possession” Is More Than What’s in the Local Office

During the rehearing, the HOA pivoted to a new excuse, this time concerning bank statements. Their national management company, Associa, had its bank statements sent to a central office in Richardson, Texas. Because the records weren’t physically in the local Arizona office, the HOA argued they were not in their “immediate possession” and therefore not subject to the production deadline.

Under questioning, the Community Director, Evelyn Shanley, admitted she never even contacted the Texas office to get the statements for the homeowner. The HOA’s legal argument rested on the idea that their own corporate geography could shield them from transparency laws.

The judge flatly rejected this logic. An organization is responsible for its own records, no matter where they are stored. The argument was so weak that the HOA’s own lawyer was forced to backpedal during the hearing. The final decision noted:

Counsel acknowledged during closing arguments that “one could concede” the bank statements located in Richardson, Texas were in the possession of Associa and should have been provided to Petitioner in response to her request.

This ruling is a critical precedent: Your HOA cannot hide records in a corporate vault in another state and claim they are out of reach. If the documents belong to the association, they are in its possession, period.

3. Lesson Three: The Board Is the HOA, Not a Separate Entity

The next fight was over two contracts signed by board members in March 2020—documents that were created months after the dispute with the old management company. The excuse for not providing them? The management company claimed the contracts “had not been provided by the members of the Board of Directors to Associa.”

This was an attempt to create a legal fiction—that the Board of Directors and the HOA’s management company are separate entities, and that if the Board withholds a document from its own agent, the HOA can claim ignorance. The court did not buy it. By holding the HOA (the Respondent) responsible for the failure to produce the documents, the judge made it clear that this distinction is invalid.

For the purposes of records law, the Board is the HOA. The lesson is clear: The buck stops with the HOA. Board members cannot play a shell game with documents to evade their legal duty.

4. Lesson Four: Justice Doesn’t Require You to Check the Right Box

Having lost on the facts, the HOA’s counsel made one last-ditch effort to avoid a penalty. They argued that a civil penalty was inappropriate because the petitioner “did not indicate in her petition that she was seeking a civil penalty.” In essence, they claimed that because she hadn’t checked the right box on a form, the judge was powerless to punish them for breaking the law.

The Administrative Law Judge swiftly dismantled this procedural excuse. The judge’s final decision, issued on March 24, 2021, explicitly called out the HOA’s flawed logic:

Respondent erroneously interpreted A.R.S. § 32-2199.02 to require a petitioner to identify the requested relief in the petition when the plain language of the statute provides that the Administrative Law Judge may levy a civil penalty for violations that are established. Nothing in the statute limits the available remedies to those specifically requested by a petitioner.

The final ruling was the tangible consequence of the HOA’s failed arguments and lack of transparency. The judge ordered the HOA to reimburse Babington’s $500 filing fee and levied a separate $2,500 civil penalty payable to the Arizona Department of Real Estate. The message was unmistakable: the law has teeth, and a judge can use them based on the facts, regardless of which boxes were checked on a form.

Conclusion: Knowledge is Power

Nancy Babington’s fight is a masterclass in homeowner advocacy. Her journey from a seemingly hopeless loss to a precedent-setting victory proves that a single resident, armed with facts and relentless persistence, can force an HOA to follow the law. This case affirms that transparency is a legal requirement, not an optional courtesy. It serves as a powerful reminder that while the law is on the side of transparency, it often falls to diligent homeowners to hold their associations accountable.

This case was won because the facts came to light—do you know what your rights are, and what records you’re entitled to see from your own HOA?


Case Participants

Petitioner Side

  • Nancy L. Babington (petitioner)
    Appeared on her own behalf at both the initial hearing and the rehearing.,

Respondent Side

  • Lydia Linsmeier (HOA attorney)
    CARPENTER, HAZLEWOOD, DELGADO & BOLEN LLP
    Represented Respondent at the initial hearing.,
  • Mark K. Sahl (HOA attorney)
    CARPENTER, HAZLEWOOD, DELGADO & BOLEN LLP
    Represented Respondent at the rehearing.,
  • Scott B. Carpenter (HOA attorney)
    CARPENTER, HAZLEWOOD, DELGADO & BOLEN LLP
    Represented Respondent at the rehearing.,
  • Joseph Silberschlag (board member)
    Park Scottsdale II Townhouse Corporation
    Secretary of the Board of Directors; testified at the initial hearing; also referred to as 'Joe Silberschlag' in the petition request.,,,
  • Debbie Schumacher (board member)
    Park Scottsdale II Townhouse Corporation
    Named in Petitioner's record request email.,
  • Marty Shuford (board member)
    Park Scottsdale II Townhouse Corporation
    Named in Petitioner's record request email.,
  • Angelina Rajenovich (board member)
    Park Scottsdale II Townhouse Corporation
    Named in Petitioner's record request email.,
  • Dermot Brown (board member)
    Park Scottsdale II Townhouse Corporation
    Named in Petitioner's record request email.,
  • Lori Nusbaum (board member)
    Park Scottsdale II Townhouse Corporation
    Named in Petitioner's record request email.,
  • Linda Parker (property manager)
    Associa Arizona
    Director of Client Services; responded to Petitioner's record requests.,,,
  • Evelyn Shanley (property manager/witness)
    Associa Arizona
    Community Director; previously communicated with Petitioner; testified at the rehearing.,,,
  • Laura Smith (property manager)
    Associa Arizona
    Previously communicated with Petitioner regarding records.,

Neutral Parties

  • Tammy L. Eigenheer (ALJ)
    Office of Administrative Hearings
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
  • c. serrano (admin staff)
    Transmitted the initial decision.

Other Participants

  • Stephen Silberschlag (unknown)
    Petitioner requested proof of his liability insurance.,