Case Summary
| Case ID | 24F-H013-REL |
|---|---|
| Agency | ADRE |
| Tribunal | OAH |
| Decision Date | 2023-12-19 |
| Administrative Law Judge | Brian Del Vecchio |
| Outcome | The Administrative Law Judge affirmed the Petitioner's petition, finding the Respondent violated ARIZ. REV. STAT. § 33-1805 by failing to provide requested financial records (check registers) within the mandated ten business days. The request for civil penalties was denied, but the Respondent was ordered to reimburse the $500.00 filing fee. |
| Filing Fees Refunded | $500.00 |
| Civil Penalties | $0.00 |
Parties & Counsel
| Petitioner | John R Krahn Living Trust & Janet Krahn Living Trust | Counsel | — |
|---|---|---|---|
| Respondent | Tonto Forest Estates Homeowners Association | Counsel | — |
Alleged Violations
ARIZ. REV. STAT. § 33-1805
Outcome Summary
The Administrative Law Judge affirmed the Petitioner's petition, finding the Respondent violated ARIZ. REV. STAT. § 33-1805 by failing to provide requested financial records (check registers) within the mandated ten business days. The request for civil penalties was denied, but the Respondent was ordered to reimburse the $500.00 filing fee.
Why this result: Petitioner failed to provide sufficient evidence that Respondent's actions warranted the issuance of civil penalties.
Key Issues & Findings
Failure to provide association financial records (check registers) within 10 business days
Respondent failed to provide the requested check registers within the ten business day statutory requirement for requests made on December 1, 2022, and July 26, 2023. The first request was fulfilled on April 6, 2023, and the second on November 21, 2023.
Orders: The Administrative Law Judge affirmed the petition, concluded Respondent violated ARS § 33-1805, and ordered Respondent to reimburse Petitioner the $500.00 filing fee.
Filing fee: $500.00, Fee refunded: Yes
Disposition: petitioner_win
- ARIZ. REV. STAT. § 33-1805
- ARIZ. REV. STAT. § 32-2199.02(A)
Analytics Highlights
- ARIZ. REV. STAT. § 33-1805
- ARIZ. REV. STAT. § 32-2199.02(A)
- ARIZ. REV. STAT. § 32-2199.05
- ARIZ. REV. STAT. § 41-1092 et seq.
Video Overview
Audio Overview
Decision Documents
24F-H013-REL Decision – 1115590.pdf
24F-H013-REL Decision – 1125702.pdf
24F-H013-REL Decision – 1115590.pdf
24F-H013-REL Decision – 1125702.pdf
This summary details the Administrative Law Judge (ALJ) hearing in the matter of John R Krahn Living Trust & Janet Krahn Living Trust v. Tonto Forest Estates Homeowners Association (HOA), Docket No. 24F-H013-REL, held on November 29, 2023.
Key Facts and Legal Issue
The case addressed whether the Tonto Forest Estates Homeowners Association (Respondent) violated Arizona Revised Statutes (ARIZ. REV. STAT.) § 33-1805 by failing to provide association financial records, specifically check registers, within the required ten business days. The Petitioner, represented by John Krahn, filed a petition alleging violations stemming from two requests:
- December 1, 2022, Request: For the November 2022 check register, which was not fulfilled until April 13, 2023.
- July 26, 2023, Request: For January through July 2023 check registers, which was not fulfilled until November 21, 2023.
The HOA initially denied the claim, asserting that "all documents are available on the portal".
Hearing Arguments
Petitioner (Krahn) argued:
- The check register is a recognized financial record that must be provided upon request.
- The Respondent repeatedly missed the 10-business-day statutory deadline.
- The HOA made false claims regarding the documents' availability on the online portal and imposed unwarranted restrictions, such as requiring future requests to be sent solely via US mail, indicating bad faith and punitive action.
- Petitioner presented evidence of prior rulings against the HOA to establish a pattern of recurrent misconduct, justifying a request for a civil penalty.
Respondent (Gauer) argued:
- The HOA President, Steve Gauer, admitted under oath that the association was "remiss in responding in the ten days".
- Mr. Gauer testified that the Board was now attempting to correct past mistakes and ensure compliance, noting that the check registers were uploaded to the portal on November 21, 2023 (eight days before the hearing).
- The Respondent did not present evidence to counter the core accusation of statutory non-compliance.
Outcome and Legal Decision
The Administrative Law Judge (ALJ) Brian Del Vecchio issued a decision on December 19, 2023:
- Violation of Statute Affirmed: The ALJ concluded that the Petitioner sustained the burden of proof, finding that the Respondent violated ARIZ. REV. STAT. § 33-1805 because both document requests were fulfilled beyond the ten business day statutory requirement.
- Civil Penalty Denied: The Petitioner's request to levy a civil penalty was denied, as the ALJ found that the Petitioner failed to provide sufficient evidence that Respondent’s actions warranted the issuance of penalties.
- Filing Fee Reimbursement: The Respondent was ordered to reimburse the Petitioner’s filing fee of $500.00 pursuant to ARIZ. REV. STAT. § 32-2199.02(A).
- Compliance Order: The Petitioner's petition was affirmed. The ALJ may order a party to abide by the statute at issue.
{ “case”: { “docket_no”: “24F-H013-REL”, “case_title”: “John R Krahn Living Trust & Janet Krahn Living Trust v Tonto Forest Estates Homeowners Association”, “decision_date”: “2023-12-19”, “alj_name”: “Brian Del Vecchio”, “tribunal”: “OAH”, “agency”: “ADRE” }, “questions”: [ { “question”: “Is a check register considered an official financial record that an HOA must provide upon request?”, “short_answer”: “Yes. The decision confirms that check registers are undisputed financial records under Arizona law.”, “detailed_answer”: “The Administrative Law Judge ruled that a check register qualifies as a financial record. Consequently, homeowners are entitled to review these documents when requested under A.R.S. § 33-1805.”, “alj_quote”: “It was undisputed that a check register is a financial record within the meaning of ARIZ. REV. STAT. § 33-1805. Thus, Mr. Krahn was entitled to the requested financial record.”, “legal_basis”: “A.R.S. § 33-1805”, “topic_tags”: [ “records request”, “financial records”, “check register” ] }, { “question”: “How many days does the HOA have to fulfill my request to inspect records?”, “short_answer”: “The HOA has ten business days to fulfill a request for examination.”, “detailed_answer”: “Arizona statute mandates a specific timeframe for HOAs to comply with record requests. Failure to provide access within ten business days constitutes a violation of the statute.”, “alj_quote”: “The association shall have ten business days to fulfill a request for examination.”, “legal_basis”: “A.R.S. § 33-1805(A)”, “topic_tags”: [ “deadlines”, “records request”, “compliance” ] }, { “question”: “Can the HOA charge me a fee just to review the records?”, “short_answer”: “No. The HOA cannot charge a member for making material available for review.”, “detailed_answer”: “While the HOA can charge for copies (up to fifteen cents per page), they are explicitly prohibited from charging a fee for the act of making materials available for a member’s review.”, “alj_quote”: “The association shall not charge a member or any person designated by the member in writing for making material available for review… An association may charge a fee for making copies of not more than fifteen cents per page.”, “legal_basis”: “A.R.S. § 33-1805(A)”, “topic_tags”: [ “fees”, “records request”, “homeowner rights” ] }, { “question”: “If the HOA eventually provides the records months later, is it still a violation?”, “short_answer”: “Yes. Providing records after the ten-business-day deadline is considered a violation of the statute.”, “detailed_answer”: “Even if the HOA fulfills the request eventually, missing the ten-day statutory window establishes a violation. In this case, delays of several months were deemed violations despite the records ultimately being provided.”, “alj_quote”: “Both requests were fulfilled beyond the ten business day statutory requirement. Therefore, the Administrative Law Judge concludes that Respondent’s conduct… was in violation of the charged provision of ARIZ. REV. STAT. § 33-1805.”, “legal_basis”: “A.R.S. § 33-1805”, “topic_tags”: [ “compliance”, “deadlines”, “violations” ] }, { “question”: “If I win my case against the HOA, will I get my filing fee back?”, “short_answer”: “Yes. If the petitioner prevails, the judge must order the HOA to reimburse the filing fee.”, “detailed_answer”: “Reimbursement of the filing fee is mandatory under A.R.S. § 32-2199.02(A) when the homeowner prevails in the hearing.”, “alj_quote”: “If the petitioner prevails, the administrative law judge shall order the respondent to pay to the petitioner the filing fee required by section 32-2199.01.”, “legal_basis”: “A.R.S. § 32-2199.02(A)”, “topic_tags”: [ “filing fees”, “reimbursement”, “legal costs” ] }, { “question”: “Will the judge automatically fine the HOA (civil penalties) if they are found in violation?”, “short_answer”: “No. Civil penalties are not automatic; the homeowner must provide sufficient evidence that the HOA’s actions warrant them.”, “detailed_answer”: “While the judge has the authority to levy civil penalties for each violation, they may deny them if the petitioner fails to provide sufficient evidence justifying such penalties, even if a statutory violation is proven.”, “alj_quote”: “Petitioner failed to provide sufficient evidence that Respondent’s actions warranted the issuance of civil penalties… Thus, civil penalties ought to be denied.”, “legal_basis”: “A.R.S. § 32-2199.02(A)”, “topic_tags”: [ “civil penalties”, “fines”, “enforcement” ] }, { “question”: “Who has the burden of proof in an HOA dispute hearing?”, “short_answer”: “The homeowner (petitioner) bears the burden of proving the violation.”, “detailed_answer”: “The party bringing the complaint must prove their case by a ‘preponderance of the evidence,’ meaning they must show it is more likely than not that the HOA violated the statute.”, “alj_quote”: “In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated ARIZ. REV. STAT. § 33-1805.”, “legal_basis”: “Ariz. Admin. Code R2-19-119”, “topic_tags”: [ “burden of proof”, “procedure”, “evidence” ] }, { “question”: “Can the HOA simply tell me the records are on an online portal if they aren’t actually there?”, “short_answer”: “No. Incorrectly stating records are on a portal does not satisfy the requirement if the records are not actually available.”, “detailed_answer”: “In this case, the HOA claimed records were available online, but the homeowner proved they were not. The ALJ found the HOA in violation for failing to provide the records within the statutory time, regardless of the portal claims.”, “alj_quote”: “Respondent… stated he must submit a written request by certified mail and reiterated the financial documents were available through the online portal. At the time, the check registers were not available through the online portal… the Administrative Law Judge concludes that Respondent’s conduct… was in violation”, “legal_basis”: “A.R.S. § 33-1805”, “topic_tags”: [ “online portal”, “access to records”, “bad faith” ] } ] }
{ “case”: { “docket_no”: “24F-H013-REL”, “case_title”: “John R Krahn Living Trust & Janet Krahn Living Trust v Tonto Forest Estates Homeowners Association”, “decision_date”: “2023-12-19”, “alj_name”: “Brian Del Vecchio”, “tribunal”: “OAH”, “agency”: “ADRE” }, “questions”: [ { “question”: “Is a check register considered an official financial record that an HOA must provide upon request?”, “short_answer”: “Yes. The decision confirms that check registers are undisputed financial records under Arizona law.”, “detailed_answer”: “The Administrative Law Judge ruled that a check register qualifies as a financial record. Consequently, homeowners are entitled to review these documents when requested under A.R.S. § 33-1805.”, “alj_quote”: “It was undisputed that a check register is a financial record within the meaning of ARIZ. REV. STAT. § 33-1805. Thus, Mr. Krahn was entitled to the requested financial record.”, “legal_basis”: “A.R.S. § 33-1805”, “topic_tags”: [ “records request”, “financial records”, “check register” ] }, { “question”: “How many days does the HOA have to fulfill my request to inspect records?”, “short_answer”: “The HOA has ten business days to fulfill a request for examination.”, “detailed_answer”: “Arizona statute mandates a specific timeframe for HOAs to comply with record requests. Failure to provide access within ten business days constitutes a violation of the statute.”, “alj_quote”: “The association shall have ten business days to fulfill a request for examination.”, “legal_basis”: “A.R.S. § 33-1805(A)”, “topic_tags”: [ “deadlines”, “records request”, “compliance” ] }, { “question”: “Can the HOA charge me a fee just to review the records?”, “short_answer”: “No. The HOA cannot charge a member for making material available for review.”, “detailed_answer”: “While the HOA can charge for copies (up to fifteen cents per page), they are explicitly prohibited from charging a fee for the act of making materials available for a member’s review.”, “alj_quote”: “The association shall not charge a member or any person designated by the member in writing for making material available for review… An association may charge a fee for making copies of not more than fifteen cents per page.”, “legal_basis”: “A.R.S. § 33-1805(A)”, “topic_tags”: [ “fees”, “records request”, “homeowner rights” ] }, { “question”: “If the HOA eventually provides the records months later, is it still a violation?”, “short_answer”: “Yes. Providing records after the ten-business-day deadline is considered a violation of the statute.”, “detailed_answer”: “Even if the HOA fulfills the request eventually, missing the ten-day statutory window establishes a violation. In this case, delays of several months were deemed violations despite the records ultimately being provided.”, “alj_quote”: “Both requests were fulfilled beyond the ten business day statutory requirement. Therefore, the Administrative Law Judge concludes that Respondent’s conduct… was in violation of the charged provision of ARIZ. REV. STAT. § 33-1805.”, “legal_basis”: “A.R.S. § 33-1805”, “topic_tags”: [ “compliance”, “deadlines”, “violations” ] }, { “question”: “If I win my case against the HOA, will I get my filing fee back?”, “short_answer”: “Yes. If the petitioner prevails, the judge must order the HOA to reimburse the filing fee.”, “detailed_answer”: “Reimbursement of the filing fee is mandatory under A.R.S. § 32-2199.02(A) when the homeowner prevails in the hearing.”, “alj_quote”: “If the petitioner prevails, the administrative law judge shall order the respondent to pay to the petitioner the filing fee required by section 32-2199.01.”, “legal_basis”: “A.R.S. § 32-2199.02(A)”, “topic_tags”: [ “filing fees”, “reimbursement”, “legal costs” ] }, { “question”: “Will the judge automatically fine the HOA (civil penalties) if they are found in violation?”, “short_answer”: “No. Civil penalties are not automatic; the homeowner must provide sufficient evidence that the HOA’s actions warrant them.”, “detailed_answer”: “While the judge has the authority to levy civil penalties for each violation, they may deny them if the petitioner fails to provide sufficient evidence justifying such penalties, even if a statutory violation is proven.”, “alj_quote”: “Petitioner failed to provide sufficient evidence that Respondent’s actions warranted the issuance of civil penalties… Thus, civil penalties ought to be denied.”, “legal_basis”: “A.R.S. § 32-2199.02(A)”, “topic_tags”: [ “civil penalties”, “fines”, “enforcement” ] }, { “question”: “Who has the burden of proof in an HOA dispute hearing?”, “short_answer”: “The homeowner (petitioner) bears the burden of proving the violation.”, “detailed_answer”: “The party bringing the complaint must prove their case by a ‘preponderance of the evidence,’ meaning they must show it is more likely than not that the HOA violated the statute.”, “alj_quote”: “In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated ARIZ. REV. STAT. § 33-1805.”, “legal_basis”: “Ariz. Admin. Code R2-19-119”, “topic_tags”: [ “burden of proof”, “procedure”, “evidence” ] }, { “question”: “Can the HOA simply tell me the records are on an online portal if they aren’t actually there?”, “short_answer”: “No. Incorrectly stating records are on a portal does not satisfy the requirement if the records are not actually available.”, “detailed_answer”: “In this case, the HOA claimed records were available online, but the homeowner proved they were not. The ALJ found the HOA in violation for failing to provide the records within the statutory time, regardless of the portal claims.”, “alj_quote”: “Respondent… stated he must submit a written request by certified mail and reiterated the financial documents were available through the online portal. At the time, the check registers were not available through the online portal… the Administrative Law Judge concludes that Respondent’s conduct… was in violation”, “legal_basis”: “A.R.S. § 33-1805”, “topic_tags”: [ “online portal”, “access to records”, “bad faith” ] } ] }
Case Participants
Petitioner Side
- John R Krahn (petitioner)
John R Krahn Living Trust & Janet Krahn Living Trust
Trustee and Hearing Representative for Petitioner - Janet Krahn (petitioner)
John R Krahn Living Trust & Janet Krahn Living Trust
Respondent Side
- Steve Gower (HOA president)
Tonto Forest Estates Homeowners Association
Respondent representative at hearing - Kurt Meister (board member)
Tonto Forest Estates Homeowners Association
Former Board President who filed initial response - Melissa Jordan (property manager)
Ogden Community Management
Former Community Manager who handled early communication (also referred to as 'Melissa') - Dan Francom (HOA attorney)
Attorney for HOA (Tonto Forest Estates) - Barbara (property manager)
Ogden Community Management
Current Community Manager (referred to by first name only) - Ken (board member)
Tonto Forest Estates Homeowners Association
Board member (referred to by first name only) - Todd (board member)
Tonto Forest Estates Homeowners Association
Board member (referred to by first name only) - Jean (former board member)
Tonto Forest Estates Homeowners Association
Former board member (referred to by first name only)
Neutral Parties
- Brian Del Vecchio (ALJ)
OAH
Administrative Law Judge for the hearing and decision - Velva Moses-Thompson (ALJ)
OAH
Administrative Law Judge who signed the initial Order - Susan Nicolson (Commissioner)
ADRE - AHansen (ADRE staff)
ADRE
Recipient of official correspondence - vnunez (ADRE staff)
ADRE
Recipient of official correspondence - djones (ADRE staff)
ADRE
Recipient of official correspondence - labril (ADRE staff)
ADRE
Recipient of official correspondence - Diane Mahowski (ALJ)
OAH
Referenced in prior ALJ ruling cited as precedent - Lang (ALJ)
OAH
Referenced in prior ALJ ruling cited as precedent (last name only)
Other Participants
- Michael Holland (party)
Referenced as a party in a prior ADR dispute regarding records - Dennis Lair (HOA law advocate)
Arizona Homeowners Coalition
Referenced expert/advocate