Charles Mandela vs. Blue Ridge Estates Homeowner Association

Case Summary

Case ID 18F-H1817006-REL
Agency ADRE
Tribunal OAH
Decision Date 2017-12-06
Administrative Law Judge Diane Mihalsky
Outcome The Administrative Law Judge denied the homeowner's petition, finding that the HOA did not violate its CC&Rs by allowing play structures on properties that already contained a detached garage or shed, because play structures are not easily convertible into a second residence, which was the underlying concern of the relevant CC&R section.
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Charles Mandela Counsel
Respondent Blue Ridge Estates Homeowner Association Counsel Brian C. Axt, Esq.

Alleged Violations

CC&Rs § 3.1(a); Architectural Committee Aligned Standard 3(D)

Outcome Summary

The Administrative Law Judge denied the homeowner's petition, finding that the HOA did not violate its CC&Rs by allowing play structures on properties that already contained a detached garage or shed, because play structures are not easily convertible into a second residence, which was the underlying concern of the relevant CC&R section.

Why this result: Petitioner failed to establish by a preponderance of the evidence that Respondent violated CC&R § 3.1. The ALJ determined that the HOA correctly clarified the status of play structures through an amendment to the Architectural Committee's regulations.

Key Issues & Findings

Alleged violation of CC&Rs § 3.1(a) and Architectural Committee regulation 3(D) regarding allowing play structures (swing sets, treehouses) when another detached structure (garage or shed) is present.

Petitioner alleged that the Respondent HOA violated CC&Rs § 3.1(a) and Architectural Committee regulation 3(D) by permitting members to construct play structures (swingsets, treehouses, etc.) on properties that already contained one detached structure (garage or shed), arguing that the rules allowed only one detached structure of any type.

Orders: Petitioner's petition is denied because he failed to establish that CC&R § 3.1 prohibits play structures under any circumstances. All play structures that the Architectural Committee has previously approved are allowed to remain, and the Architectural Committee may consider and grant future Play Structure Approval Requests.

Filing fee: $0.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 32-2199(B)
  • A.R.S. § 33-1803
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • A.R.S. § 32-2199.02(B)
  • A.R.S. § 32-2199.04
  • A.R.S. § 41-1092.09

Analytics Highlights

Topics: HOA governance, CC&R interpretation, detached structures, play structures, Architectural Committee regulations, burden of proof
Additional Citations:

  • A.R.S. § 32-2199(B)
  • A.R.S. § 33-1803
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • A.R.S. § 32-2199.02(B)
  • A.R.S. § 32-2199.04
  • A.R.S. § 41-1092.09

Video Overview

Audio Overview

Decision Documents

18F-H1817006-REL Decision – 604710.pdf

Uploaded 2026-04-24T11:07:52 (155.4 KB)

Briefing Document: Mandela v. Blue Ridge Estates Homeowner Association (No. 18F-H1817006-REL)

Executive Summary

This document synthesizes the findings of an Administrative Law Judge (ALJ) decision regarding a dispute between a homeowner, Charles Mandela (“Petitioner”), and the Blue Ridge Estates Homeowner Association (“Respondent”). The core issue was whether the HOA violated its Covenants, Conditions, and Restrictions (CC&Rs) by permitting homeowners to install play structures (e.g., swing sets, treehouses) on lots that already contained another detached structure, such as a garage or shed.

The Petitioner argued that the HOA had historically enforced a strict “one detached structure” rule and that its recent allowance of play structures constituted a violation of CC&R § 3.1. In contrast, the Respondent contended that the underlying intent of the CC&Rs was to prevent secondary residential dwellings, not to prohibit recreational structures consistent with a family-oriented community. The HOA asserted it had properly amended its Architectural Committee regulations, not the CC&Rs, to clarify this distinction.

The ALJ ruled decisively in favor of the Respondent HOA. The central finding was that the intent of the restrictive covenant was to maintain the single-family residential character of the community. Because play structures cannot be easily converted into secondary residences, they are not inconsistent with this intent. The ALJ concluded that the HOA was not required to amend the CC&Rs (which requires a 75% member vote) but acted within its authority to amend its rules and regulations via a simple board vote. The Petitioner’s petition was denied.

Case Overview

Case Number: 18F-H1817006-REL

Parties:

Petitioner: Charles Mandela

Respondent: Blue Ridge Estates Homeowner Association

Hearing Date: November 28, 2017

Presiding Judge: Administrative Law Judge Diane Mihalsky

Core Allegation: The Petitioner alleged that the Respondent HOA violated CC&R § 3.1(a) and Architectural Committee Aligned Standard 3(D) by allowing members to build play structures, swing sets, or treehouses on properties that already had another detached structure like a garage or shed.

Central Arguments and Presented Evidence

Petitioner’s Position (Charles Mandela)

The Petitioner’s case was built on the premise of a long-standing, strict interpretation of the “one detached structure” rule.

Core Argument: For 18 years, the Respondent interpreted CC&R § 3.1 to permit only one detached structure on any given lot, regardless of its type.

Evidence and Testimony:

Historical Enforcement: Testified that between 2002 and 2016, the HOA enforced this rule by removing nine non-compliant structures, including a gazebo, a playhouse, an observation deck, and a zipline structure.

2006 Legal Opinion: Submitted a February 7, 2006, letter from the law firm Carpenter Hazlewood, PLC, which opined on the ambiguity of CC&R § 3.1. The letter stated, “It still appears that only one structure (garage or shed) is permitted,” and supported the HOA’s ability to “enforce the ‘one detached structure’ requirement.” The letter did not specifically mention play structures.

Invalid Approval Form: Presented a “Play Structure Approval Request” form he had drafted while on the board. This form incorrectly stated that the Board of Directors had voted on June 25, 2016, “to adopt changes to the CCR’s [sic], which will allow play structures.” Petitioner argued this was invalid because changing the CC&Rs requires a 75% vote of the membership, which was not obtained.

Ancillary Documents: Submitted documents related to a housing discrimination claim filed by the HOA’s current president, Joseph Hancock, and a letter concerning another member. Petitioner testified these matters involved play structures, though the documents themselves did not mention CC&R § 3.1.

Respondent’s Position (Blue Ridge Estates HOA)

The Respondent’s defense centered on the purpose of the CC&Rs and its authority as a board to clarify and amend its own rules and regulations.

Core Argument: The HOA did not violate the CC&Rs because the intent of the relevant articles is to prohibit secondary residential dwellings, not recreational structures suitable for a community intended to be a “uniquely planned recreation property.”

Evidence and Testimony:

Community Status: There are currently 16 swingsets or play structures within the 193-lot development. The HOA president, Joseph Hancock, testified he has a swingset used by his children, grandchildren, and neighbors.

Legal Counsel: The HOA retained the firm of Poli & Ball, PLC, which opined that because the community is for recreation and family use, “[p]lay structures are perfectly consistent with recreation and family use.” The firm advised that the Architectural Committee’s regulations could be changed to reflect this without amending the CC&Rs. Another law firm, Carpenter Hazlewood, generally agreed with this opinion.

Correction of Clerical Error: Mr. Hancock testified that the form submitted by the Petitioner contained a typographical error. The board’s intent in its June 25, 2016, vote was to amend the Architectural Committee’s regulations, not the CC&Rs.

Board Meeting Minutes: The HOA submitted minutes from board meetings in December 2016 and October 2017. These minutes document the board’s discovery of the error on the website form and subsequent votes to formally clarify that the change was to the rules and regulations, not the CC&Rs, thereby ratifying its decision.

Amended Approval Form: Respondent submitted the corrected “Play Structure Approval Request” form, which states, “Per the modified Rules and Regulations dated April 6, 2016, this form must be submitted to Architectural Committee for approval of any Play Structure.”

Governing Rules and Covenants

The dispute hinged on the interpretation and interplay of several key provisions in the community’s governing documents.

Document / Section

Key Provision

CC&R § 3.1

“No building or structure shall be erected or maintained separate from the Single Family Residence located on any Lot, other than a garage… No garage or shed shall be built prior to the issuance of a Coconino County building permit for the construction of a Single Family Residence.”

Architectural Regulation 3(D)

“One detached structure may, with Architectural Committee approval, be constructed on a property. The residence must be constructed and completed before the detached structure is built.”

CC&R § 4.2

“By a majority vote of the Board, the Association may, from time to time… adopt, amend and repeal rules and regulations to be known as the ‘Rules and Regulations.’”

CC&R § 12.2

Amending the Declaration of CC&Rs requires “the affirmative vote… or written consent of Members owning at least seventy-five percent (75%) of all Lots.”

Administrative Law Judge’s Findings and Legal Rationale

The ALJ found that the Petitioner failed to meet his burden of proof and that the Respondent acted properly within its authority.

Intent of the Covenant: The Judge determined that CC&R Article III is fundamentally “concerned with keeping Respondent single-family residential by prohibiting structures and vehicles that could be used as a second residential dwelling on a lot.” This interpretation is supported by other rules in the article prohibiting mobile homes and clarifying that “If you can live/sleep in it, you cannot park it” in the development.

Status of Play Structures: The decision concludes that a play structure “cannot be easily converted into a second residence.” Therefore, permitting a play structure in addition to a garage or shed is not inconsistent with the primary purpose of CC&R § 3.1.

Board Authority vs. Member Vote: Because allowing play structures was not inconsistent with the CC&Rs, the Respondent was not required to amend the CC&Rs through a 75% member vote. Instead, the Board was empowered by CC&R § 4.2 to “amend the Architectural Committee’s regulations to provide clarification on the status of play structures” through a majority vote of the Board.

History of Enforcement: The Judge found that the Petitioner failed to establish a uniform history of enforcement against play structures. Rather, “it appears that the status of play structures, swingsets, and tree houses has been unsettled and the subject of some contention,” partly due to the Petitioner’s own advocacy.

Conclusion: The Respondent properly resolved the ambiguity by amending its regulations.

Final Order and Implications

Decision: The petition was denied because the Petitioner did not establish that CC&R § 3.1 prohibits play structures under any circumstances.

Outcome for the Community:

1. The HOA’s amendment of its rules to explicitly permit play structures was deemed valid.

2. All play structures previously approved by the Architectural Committee are allowed to remain on members’ properties.

3. The Architectural Committee is authorized to consider and approve future Play Structure Approval Requests that are submitted in accordance with the established regulations.

Study Guide for Administrative Law Judge Decision No. 18F-H1817006-REL

Quiz: Short-Answer Questions

Instructions: Answer the following questions in two to three sentences, based on the provided source document.

1. Who were the primary parties in case No. 18F-H1817006-REL, and what was their relationship?

2. What specific violation did the Petitioner, Charles Mandela, allege against the Respondent?

3. What is the legal standard of proof required in this case, and which party bears the initial burden?

4. According to the CC&Rs, what is the procedural difference between amending the CC&Rs and amending the “Rules and Regulations”?

5. What was the Petitioner’s primary evidence to support his claim that the HOA historically enforced a “one detached structure” rule?

6. How did the Respondent, Blue Ridge Estates HOA, legally justify its decision to permit play structures even on lots that already had a detached garage or shed?

7. How did the Respondent explain the document from its website which stated that the Board had voted to “adopt changes to the CCR’s”?

8. What did the law firm Poli & Ball conclude regarding the permissibility of play structures within the community?

9. What did Administrative Law Judge Diane Mihalsky determine was the primary intent of Article III of the CC&Rs?

10. What was the final Recommended Order issued by the Administrative Law Judge in this case?

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Quiz Answer Key

1. The primary parties were the Petitioner, Charles Mandela, and the Respondent, Blue Ridge Estates Homeowner Association. Mr. Mandela is a homeowner within the Blue Ridge Estates development and a member of the homeowners’ association.

2. The Petitioner alleged that the Respondent violated CC&Rs § 3.1(a) and Architectural Committee regulation 3(D). He claimed the HOA wrongly allowed members to build play structures, swing sets, or treehouses on their properties when another detached structure, such as a garage or shed, already existed.

3. The legal standard is “preponderance of the evidence,” which means the evidence must convince the judge that a contention is more probably true than not. The Petitioner, Charles Mandela, bears the initial burden of proof to establish that a violation occurred.

4. To amend the CC&Rs (the Declaration), an affirmative vote or written consent from members owning at least 75% of all lots is required. In contrast, the Board of Directors can adopt, amend, or repeal “Rules and Regulations” by a simple majority vote of the Board.

5. The Petitioner testified that between 2002 and 2016, the HOA removed nine non-compliant structures, including a gazebo and a playhouse. He also submitted a 2006 letter from the law firm Carpenter Hazlewood, which opined that the HOA could enforce a “one detached structure” requirement.

6. The Respondent argued that the intent of the CC&Rs was to prevent second residential dwellings on a lot, not to prohibit recreational items consistent with a family community. Therefore, the Board acted within its authority under CC&R § 4.2 to amend the Architectural Committee’s regulations to clarify that play structures are permitted.

7. The Respondent’s president, Joseph Hancock, testified that the wording was a typographical error made by the previous Chair of the Architectural Committee (the Petitioner). Board meeting minutes from December 2016 and October 2017 were submitted as evidence to show the Board’s actual intent was to modify the rules and regulations, not the CC&Rs.

8. The Poli & Ball law firm opined that play structures are “perfectly consistent with recreation and family use” in a community intended to be a planned recreation property. The firm concluded that the HOA could change the Architectural Committee’s regulations to allow them as long as the change was consistent with the CC&Rs.

9. The Judge concluded that the purpose of Article III is to keep the community single-family residential by prohibiting structures and vehicles that could be used as a second dwelling. Since a play structure cannot be easily converted into a second residence, allowing one did not violate the intent of the CC&Rs.

10. The Judge ordered that the Petitioner’s petition be denied. The Judge found that the Petitioner had not established that CC&R § 3.1 prohibits play structures under any circumstances, and that the HOA had properly resolved the issue by amending its regulations.

——————————————————————————–

Essay Questions

Instructions: The following questions are designed for a more in-depth analysis of the case. Formulate a comprehensive response for each, drawing upon specific facts, arguments, and legal principles from the source document.

1. Discuss the critical distinction between amending the community’s CC&Rs and amending the Architectural Committee’s regulations. Explain how this distinction became the central pivot upon which the entire case turned.

2. Analyze the evidence presented by both the Petitioner and the Respondent. Evaluate the strengths and weaknesses of each party’s exhibits and testimony, and explain why the Administrative Law Judge ultimately found the Respondent’s evidence more persuasive.

3. The “Conclusions of Law” section discusses the legal principle of interpreting restrictive covenants based on the “intent of the parties.” How did Judge Mihalsky apply this principle to CC&R § 3.1, and how did the community’s stated purpose as a “uniquely planned recreation property” influence this interpretation?

4. Charles Mandela, the Petitioner, was a former board member and president of the Architectural Committee who drafted one of the key documents in question. Discuss how his past involvement in HOA governance may have shaped his legal position and the evidence he presented.

5. Trace the timeline of the “play structure” controversy as detailed in the hearing evidence, from the 2015 discrimination claim to the “clarification vote” in October 2017. How does this sequence of events illustrate the challenges of community governance and rule interpretation within a homeowners’ association?

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An independent, impartial judge who presides over administrative hearings at government agencies. In this case, the ALJ from the Office of Administrative Hearings heard the dispute between the homeowner and the HOA.

Architectural Committee

A committee within the homeowners’ association responsible for approving any construction, alteration, or improvement to the exterior of any property to ensure it complies with community standards.

Burden of Proof

The obligation of a party in a legal case to prove their allegations. In this hearing, the Petitioner had the burden to prove his claims by a preponderance of the evidence.

CC&Rs (Covenants, Conditions, and Restrictions)

A legally binding document that governs a planned community or subdivision. It outlines the rights and obligations of the homeowners and the homeowners’ association.

Declaration

The formal legal document that creates the homeowners’ association and its CC&Rs. In this case, amending the Declaration required a 75% vote of the members.

Detached Structure

A building on a property that is separate from the main residence. The dispute centered on whether play structures counted as the “one detached structure” permitted by the CC&Rs.

Improvements

A broad term defined in the CC&Rs (§ 1.17) to include buildings, garages, fences, walls, landscaping, and all other structures of every type and kind on a property.

Jurisdiction

The official power to make legal decisions and judgments. The judge noted that if Title 33 did not apply, the Office of Administrative Hearings would lack jurisdiction to hear the case.

Petitioner

The party who files a petition initiating a legal action. In this case, homeowner Charles Mandela.

Preponderance of the Evidence

The standard of proof in most civil cases. It requires the trier of fact (the judge) to be convinced that a claim is more probably true than not.

Respondent

The party against whom a petition is filed. In this case, the Blue Ridge Estates Homeowner Association.

Restrictive Covenant

A provision in a deed or CC&Rs that limits the use of the property. The “one detached structure” rule is an example of a restrictive covenant.

Single Family Residential Use

The designated purpose of the properties in Blue Ridge Estates, meaning they are to be used exclusively as private homes for single families, not for commercial or multi-family dwelling purposes.

Briefing Document: Mandela v. Blue Ridge Estates Homeowner Association (No. 18F-H1817006-REL)

Executive Summary

This document synthesizes the findings of an Administrative Law Judge (ALJ) decision regarding a dispute between a homeowner, Charles Mandela (“Petitioner”), and the Blue Ridge Estates Homeowner Association (“Respondent”). The core issue was whether the HOA violated its Covenants, Conditions, and Restrictions (CC&Rs) by permitting homeowners to install play structures (e.g., swing sets, treehouses) on lots that already contained another detached structure, such as a garage or shed.

The Petitioner argued that the HOA had historically enforced a strict “one detached structure” rule and that its recent allowance of play structures constituted a violation of CC&R § 3.1. In contrast, the Respondent contended that the underlying intent of the CC&Rs was to prevent secondary residential dwellings, not to prohibit recreational structures consistent with a family-oriented community. The HOA asserted it had properly amended its Architectural Committee regulations, not the CC&Rs, to clarify this distinction.

The ALJ ruled decisively in favor of the Respondent HOA. The central finding was that the intent of the restrictive covenant was to maintain the single-family residential character of the community. Because play structures cannot be easily converted into secondary residences, they are not inconsistent with this intent. The ALJ concluded that the HOA was not required to amend the CC&Rs (which requires a 75% member vote) but acted within its authority to amend its rules and regulations via a simple board vote. The Petitioner’s petition was denied.

Case Overview

Case Number: 18F-H1817006-REL

Parties:

Petitioner: Charles Mandela

Respondent: Blue Ridge Estates Homeowner Association

Hearing Date: November 28, 2017

Presiding Judge: Administrative Law Judge Diane Mihalsky

Core Allegation: The Petitioner alleged that the Respondent HOA violated CC&R § 3.1(a) and Architectural Committee Aligned Standard 3(D) by allowing members to build play structures, swing sets, or treehouses on properties that already had another detached structure like a garage or shed.

Central Arguments and Presented Evidence

Petitioner’s Position (Charles Mandela)

The Petitioner’s case was built on the premise of a long-standing, strict interpretation of the “one detached structure” rule.

Core Argument: For 18 years, the Respondent interpreted CC&R § 3.1 to permit only one detached structure on any given lot, regardless of its type.

Evidence and Testimony:

Historical Enforcement: Testified that between 2002 and 2016, the HOA enforced this rule by removing nine non-compliant structures, including a gazebo, a playhouse, an observation deck, and a zipline structure.

2006 Legal Opinion: Submitted a February 7, 2006, letter from the law firm Carpenter Hazlewood, PLC, which opined on the ambiguity of CC&R § 3.1. The letter stated, “It still appears that only one structure (garage or shed) is permitted,” and supported the HOA’s ability to “enforce the ‘one detached structure’ requirement.” The letter did not specifically mention play structures.

Invalid Approval Form: Presented a “Play Structure Approval Request” form he had drafted while on the board. This form incorrectly stated that the Board of Directors had voted on June 25, 2016, “to adopt changes to the CCR’s [sic], which will allow play structures.” Petitioner argued this was invalid because changing the CC&Rs requires a 75% vote of the membership, which was not obtained.

Ancillary Documents: Submitted documents related to a housing discrimination claim filed by the HOA’s current president, Joseph Hancock, and a letter concerning another member. Petitioner testified these matters involved play structures, though the documents themselves did not mention CC&R § 3.1.

Respondent’s Position (Blue Ridge Estates HOA)

The Respondent’s defense centered on the purpose of the CC&Rs and its authority as a board to clarify and amend its own rules and regulations.

Core Argument: The HOA did not violate the CC&Rs because the intent of the relevant articles is to prohibit secondary residential dwellings, not recreational structures suitable for a community intended to be a “uniquely planned recreation property.”

Evidence and Testimony:

Community Status: There are currently 16 swingsets or play structures within the 193-lot development. The HOA president, Joseph Hancock, testified he has a swingset used by his children, grandchildren, and neighbors.

Legal Counsel: The HOA retained the firm of Poli & Ball, PLC, which opined that because the community is for recreation and family use, “[p]lay structures are perfectly consistent with recreation and family use.” The firm advised that the Architectural Committee’s regulations could be changed to reflect this without amending the CC&Rs. Another law firm, Carpenter Hazlewood, generally agreed with this opinion.

Correction of Clerical Error: Mr. Hancock testified that the form submitted by the Petitioner contained a typographical error. The board’s intent in its June 25, 2016, vote was to amend the Architectural Committee’s regulations, not the CC&Rs.

Board Meeting Minutes: The HOA submitted minutes from board meetings in December 2016 and October 2017. These minutes document the board’s discovery of the error on the website form and subsequent votes to formally clarify that the change was to the rules and regulations, not the CC&Rs, thereby ratifying its decision.

Amended Approval Form: Respondent submitted the corrected “Play Structure Approval Request” form, which states, “Per the modified Rules and Regulations dated April 6, 2016, this form must be submitted to Architectural Committee for approval of any Play Structure.”

Governing Rules and Covenants

The dispute hinged on the interpretation and interplay of several key provisions in the community’s governing documents.

Document / Section

Key Provision

CC&R § 3.1

“No building or structure shall be erected or maintained separate from the Single Family Residence located on any Lot, other than a garage… No garage or shed shall be built prior to the issuance of a Coconino County building permit for the construction of a Single Family Residence.”

Architectural Regulation 3(D)

“One detached structure may, with Architectural Committee approval, be constructed on a property. The residence must be constructed and completed before the detached structure is built.”

CC&R § 4.2

“By a majority vote of the Board, the Association may, from time to time… adopt, amend and repeal rules and regulations to be known as the ‘Rules and Regulations.’”

CC&R § 12.2

Amending the Declaration of CC&Rs requires “the affirmative vote… or written consent of Members owning at least seventy-five percent (75%) of all Lots.”

Administrative Law Judge’s Findings and Legal Rationale

The ALJ found that the Petitioner failed to meet his burden of proof and that the Respondent acted properly within its authority.

Intent of the Covenant: The Judge determined that CC&R Article III is fundamentally “concerned with keeping Respondent single-family residential by prohibiting structures and vehicles that could be used as a second residential dwelling on a lot.” This interpretation is supported by other rules in the article prohibiting mobile homes and clarifying that “If you can live/sleep in it, you cannot park it” in the development.

Status of Play Structures: The decision concludes that a play structure “cannot be easily converted into a second residence.” Therefore, permitting a play structure in addition to a garage or shed is not inconsistent with the primary purpose of CC&R § 3.1.

Board Authority vs. Member Vote: Because allowing play structures was not inconsistent with the CC&Rs, the Respondent was not required to amend the CC&Rs through a 75% member vote. Instead, the Board was empowered by CC&R § 4.2 to “amend the Architectural Committee’s regulations to provide clarification on the status of play structures” through a majority vote of the Board.

History of Enforcement: The Judge found that the Petitioner failed to establish a uniform history of enforcement against play structures. Rather, “it appears that the status of play structures, swingsets, and tree houses has been unsettled and the subject of some contention,” partly due to the Petitioner’s own advocacy.

Conclusion: The Respondent properly resolved the ambiguity by amending its regulations.

Final Order and Implications

Decision: The petition was denied because the Petitioner did not establish that CC&R § 3.1 prohibits play structures under any circumstances.

Outcome for the Community:

1. The HOA’s amendment of its rules to explicitly permit play structures was deemed valid.

2. All play structures previously approved by the Architectural Committee are allowed to remain on members’ properties.

3. The Architectural Committee is authorized to consider and approve future Play Structure Approval Requests that are submitted in accordance with the established regulations.

Case Participants

Petitioner Side

  • Charles Mandela (petitioner)
    Appeared and testified on his own behalf; previously served as president of the Architectural Committee.

Respondent Side

  • Brian C. Axt (attorney)
    Resnick & Louis, P.C.
    Represented Blue Ridge Estates Homeowner Association.
  • Joseph Hancock (board member)
    Blue Ridge Estates Homeowner Association
    Board's president; presented testimony/witness for Respondent.
  • Jason Miller (counsel)
    Carpenter Hazlewood
    Provided an email opinion supporting the Respondent's position.

Neutral Parties

  • Diane Mihalsky (ALJ)
    Office of Administrative Hearings
  • Judy Lowe (commissioner)
    Arizona Department of Real Estate

Richard Long vs. Pebble Creek Resort Community

Case Summary

Case ID 17F-H1717037-REL
Agency ADRE
Tribunal OAH
Decision Date 2017-09-06
Administrative Law Judge Diane Mihalsky
Outcome The ALJ denied the petition, concluding that the homeowner failed to meet the burden of proof demonstrating the HOA violated community documents by refusing the requested block wall. The wall was prohibited by CC&Rs and ALC Guidelines because it was planned for just inside the property line and excluded the adjacent owner from use, potentially leading to prohibited parallel walls.
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Richard Long Counsel
Respondent Pebble Creek Resort Community Counsel

Alleged Violations

A.R.S. § 41-2198.01; CC&Rs § 1(Hh), 2(P)(i); ALC Guideline SS(4)(a)

Outcome Summary

The ALJ denied the petition, concluding that the homeowner failed to meet the burden of proof demonstrating the HOA violated community documents by refusing the requested block wall. The wall was prohibited by CC&Rs and ALC Guidelines because it was planned for just inside the property line and excluded the adjacent owner from use, potentially leading to prohibited parallel walls.

Why this result: Petitioner failed to meet the burden of proof to establish that Respondent violated the CC&Rs and ALC Guidelines.

Key Issues & Findings

Refusal to approve construction of a 10’ long, 6’ high block wall for privacy

Petitioner sought approval for a 10’ long, 6’ high block wall for privacy, built a foot or so inside his property line, designed to prevent adjacent neighbors (the Rohlmans) from using it. Respondent denied the wall based on community documents restricting such constructions to avoid parallel walls and requiring party walls to be on or immediately adjacent to the property line, granting contiguous owners the right to use them.

Orders: Petitioner's petition is denied.

Filing fee: $0.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 41-2198.01
  • CC&R § 1(Hh)
  • CC&R § 2(P)(i)
  • ALC Guideline SS(4)(a)
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)

Analytics Highlights

Topics: HOA, Block Wall, Privacy Wall, CC&Rs, ALC Guidelines, Party Wall
Additional Citations:

  • A.R.S. § 41-2198.01
  • A.R.S. § 32-2199.02(B)
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • CC&R § 1(Hh)
  • CC&R § 2(P)(i)
  • ALC Guideline SS(4)(a)

Video Overview

Audio Overview

Decision Documents

17F-H1717037-REL Decision – 586501.pdf

Uploaded 2026-04-24T11:05:32 (117.9 KB)

17F-H1717037-REL Decision – 588547.pdf

Uploaded 2026-04-24T11:05:36 (1013.5 KB)

Briefing: Case No. 17F-H1717037-REL, Long v. Pebble Creek Resort Community

Executive Summary

This document provides a comprehensive analysis of the administrative hearing and final decision concerning a dispute between homeowner Richard Long (“Petitioner”) and the Pebble Creek Resort Community homeowners’ association (“Respondent”). The core of the dispute was the Petitioner’s request to build a 10-foot long, 6-foot high block privacy wall approximately one foot inside his property line, which the Respondent’s Architectural Landscape Committee (ALC) denied.

The Administrative Law Judge (ALJ) ultimately denied the petition, a decision that was subsequently adopted as a Final Order by the Arizona Department of Real Estate. The central finding was that the Respondent’s governing documents—specifically the Covenants, Conditions, and Restrictions (CC&Rs) and ALC Guidelines—unequivocally prohibit the proposed wall. The ALJ concluded that a wall built so close to a property line is defined as a “Party Wall,” which must be constructed “on or immediately adjacent to” the boundary and be usable by both property owners. The Petitioner’s proposal violated these foundational rules by being set back from the property line with the explicit intent of preventing neighbor access and use.

The Respondent had offered a conditional variance for a wall to be built directly on the property line, but this required a mutual “Party Wall/Fence Agreement” with the adjacent neighbor, who refused to sign, citing concerns over property value and the legal complexity of a perpetual easement. The final ruling affirmed the Respondent’s authority to enforce its governing documents as written.

Case Overview

The matter was adjudicated by the Arizona Office of Administrative Hearings following a petition filed by the Petitioner with the Arizona Department of Real Estate. The Petitioner alleged that the Respondent HOA had violated its own governing documents by refusing to approve his proposed wall.

Case Detail

Information

Case Name

Richard Long, Petitioner, v. Pebble Creek Resort Community, Respondent

Case Number

No. 17F-H1717037-REL / HO 17-17/037

Office of Administrative Hearings (Phoenix, Arizona)

Petitioner

Richard Long (Appeared on his own behalf)

Respondent

Pebble Creek Resort Community (Represented by Jack Sarsam, SVP for Robson Communities)

Administrative Law Judge

Diane Mihalsky

Real Estate Commissioner

Judy Lowe

Hearing Date

August 30, 2017

ALJ Decision Date

September 6, 2017

Final Order Date

September 14, 2017

Core Dispute and Party Positions

Petitioner’s Proposal and Argument (Richard Long)

Project: A 10-foot long, 6-foot high block wall intended to provide privacy between his patio and the patio of his adjacent neighbors, the Rohlmans.

Proposed Location: “A foot or so inside his side of the property line.”

Stated Intent: To construct a wall to which his neighbors could not attach or otherwise use. The Petitioner testified that if the Rohlmans later wanted their own wall (e.g., for a pool or pet), they could build a separate, parallel wall on their property.

Rejection of Alternatives: The Petitioner acknowledged that the ALC would approve a “privacy panel wall” made of alumawood or lattice, but he rejected this option, deeming it “unsightly and flimsy.”

Core Claim: The Petitioner argued that the Respondent’s CC&Rs and ALC Guidelines did not explicitly prohibit the construction of his proposed block wall at its intended location inside his property line.

Respondent’s Position and Actions (Pebble Creek HOA)

Initial Action: The ALC denied the Petitioner’s request.

Rationale for Denial: The Respondent explained that walls near lot lines can become problematic, particularly if they result in “two parallel walls.” This situation can create a narrow, inaccessible space between the walls that is difficult to maintain and “becomes filled with refuse, leaves, insects, nests and rodents.”

Conditional Variance: On May 1, 2017, the Respondent offered to approve a variance with several key conditions:

1. The wall must be constructed directly on the property line.

2. Both the Petitioner and the Rohlmans must sign a written “Party Wall/Fence Agreement” (Form ALC 48).

3. This agreement must grant current and future owners permission to “extend/complete the wall” and must be disclosed upon the sale of either home.

4. The signed agreement would be kept in the ALC files for both properties.

Neighbor’s Position (The Rohlmans)

• The Rohlmans declined to sign the Party Wall/Fence Agreement proposed by the Respondent.

• In an email submitted as evidence, they outlined their reasons for refusal:

Property Value: They believed a wall on the property line would negatively affect the “current and future value” of both properties.

Legal Complexity: The agreement would require granting a perpetual easement, which they identified as a legal document entailing legal expenses.

Disclosure upon Sale: The easement would have to be disclosed to future buyers, which they argued “lowers the value of the property.”

Future Construction: A wall on the property line could be extended by either party or future owners “without the agreement of the other party.”

◦ They concluded that “All of these requirements are onerous.”

Analysis of Governing Documents

The ALJ’s decision rested on a direct interpretation of four key sections of the community’s CC&Rs and ALC Guidelines.

CC&R § 1(Hh) – Definition of “Party Walls”

◦ This section defines a party wall as: “a wall constructed on or immediately adjacent to the common boundary of Lots, Parcels, Common Areas or other areas in PebbleCreek Golf Resort.”

◦ The ALJ found that the Petitioner’s proposal for a wall “a foot or so inside” the property line did not meet this definition.

CC&R § 2(P)(i) – Use of Party Walls

◦ This rule states: “Each Owner shall have the right to use the Party Wall, provided that such use does not interfere with the other Owner’s use and enjoyment thereof.”

◦ This directly contradicted the Petitioner’s goal of building a wall that his neighbors would be prohibited from using.

ALC Guideline SS(4)(a) – Parallel Walls

◦ This guideline explicitly states: “An existing party wall along a joint property line precludes any adjacent parallel party wall, i.e. Two walls cannot be built side by side.”

◦ The Petitioner’s own testimony acknowledged the possibility of his neighbor building a parallel wall in the future, a scenario the guidelines are designed to prevent.

ALC Guideline JJ – “Privacy Panel Wall”

◦ This section details the pre-approved alternative for privacy screening. Such a wall must be:

▪ Free-standing alumawood.

▪ Six feet in height and no more than sixteen feet in length.

▪ Located “at least three (3) feet from the property line.”

◦ This demonstrates a clear distinction in the rules between a shared “Party Wall” near the boundary and a private “Privacy Panel” set significantly back from it.

Administrative Law Judge’s Decision and Rationale

The ALJ, Diane Mihalsky, concluded that the Petitioner failed to meet his burden of proof to establish that the Respondent had violated its governing documents.

Key Findings of Law:

1. A block wall built “a foot inside the property line” does not conform to CC&R § 1(Hh), which requires a party wall to be “on or immediately adjacent to” the boundary.

2. The Petitioner’s intent to deny his neighbor the use of the wall violates CC&R § 2(P)(i), which grants both owners rights to use a party wall.

3. The Petitioner’s proposal creates the potential for prohibited parallel walls, violating ALC Guideline SS(4)(a).

Conclusion: The ALJ stated that the community’s documents “unequivocally prohibit Respondent from building a 6’ high, 10’ long block wall a foot from his property line that the Rohlmans are not permitted to use.”

Recommended Order: On September 6, 2017, the ALJ issued a recommended order that the Petitioner’s petition be denied.

Final Order and Subsequent Actions

Adoption of Decision: On September 14, 2017, Judy Lowe, Commissioner of the Arizona Department of Real Estate, issued a Final Order adopting the ALJ’s decision in its entirety.

Effect of Order: The denial of the petition became final, binding, and effective immediately.

Conditions for Rehearing: The Final Order stipulated that a rehearing could be granted pursuant to A.R.S. § 32-2199.04, but only for one of the following reasons:

1. Irregularity in proceedings or abuse of discretion by the ALJ.

2. Misconduct by the Department, ALJ, or prevailing party.

3. Accident or surprise that could not have been prevented.

4. Newly discovered material evidence.

5. Excessive or insufficient penalties.

6. Error in the admission or rejection of evidence.

7. The decision is arbitrary, capricious, or an abuse of discretion.

8. The findings of fact are not supported by the evidence or are contrary to law.

Judicial Review: The order is subject to judicial review through the filing of a complaint pursuant to state law.

Study Guide: Long v. Pebble Creek Resort Community (Case No. 17F-H1717037-REL)

This study guide provides a review of the administrative hearing decision concerning a dispute between homeowner Richard Long and the Pebble Creek Resort Community homeowners’ association. It covers the facts of the case, the arguments presented, the relevant community rules, and the final legal outcome.

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Short-Answer Quiz

Instructions: Answer the following questions in two to three sentences, based on the information provided in the case documents.

1. What was the specific structure that the Petitioner, Richard Long, proposed to build, and what was its intended purpose?

2. On what grounds did the Respondent, Pebble Creek Resort Community, justify its restrictions against the type of wall the Petitioner proposed?

3. What conditional variance did the Respondent offer to the Petitioner on May 1, 2017?

4. What were the primary concerns expressed by the Petitioner’s neighbors, the Rohlmans, which led them to decline the proposed wall agreement?

5. According to ALC Guideline JJ, what alternative structure could the Petitioner have built for privacy, and what were its key requirements?

6. How do the CC&Rs define a “Party Wall,” and what right does CC&R § 2(P)(i) grant to contiguous property owners regarding such a wall?

7. What rule from the ALC Guidelines prohibits the construction of two parallel walls side-by-side, and why is this rule in place?

8. What is the legal standard of “preponderance of the evidence” as defined in the hearing decision?

9. Who held the burden of proof to establish that the homeowners’ association violated its governing documents?

10. What was the final, binding outcome of the case after the Administrative Law Judge’s decision was reviewed?

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Answer Key

1. The Petitioner proposed to build a 10-foot long, 6-foot high block wall for privacy between his patio and his neighbor’s patio. The wall was to be located a foot or so inside his side of the property line, so his neighbors could not attach to it.

2. The Respondent explained that walls built near, but not on, the property line can lead to problems. This can result in two parallel walls being built, creating an unmaintainable space between them that collects refuse, leaves, insects, nests, and rodents.

3. The Respondent approved a variance on the condition that the wall be built on the property line. Both the Petitioner and his neighbors (the Rohlmans) had to agree in writing that current or future owners could extend the wall, with this agreement being disclosed upon sale of either house.

4. The Rohlmans declined because they believed a wall on the property line would negatively affect their property’s value. They were also concerned about the legal expense and perpetual nature of an easement, and the possibility that future owners could lengthen the wall without consent.

5. ALC Guideline JJ permits a “privacy panel wall,” which is a free-standing alumawood wall. This wall must be 6 feet high, no longer than 16 feet, and located at least 3 feet from the property line. The Petitioner rejected this option, feeling it was “unsightly and flimsy.”

6. CC&R § 1(Hh) defines a “Party Wall” as a wall constructed on or immediately adjacent to the common boundary of lots. CC&R § 2(P)(i) states that each owner of a contiguous property has the right to use the Party Wall, provided it does not interfere with the other owner’s use.

7. ALC Guideline SS(4)(a) states that an existing party wall along a joint property line “precludes any adjacent parallel party wall.” This rule is in place to prevent the negative situation described by the Respondent where a difficult-to-maintain space is created between two walls.

8. A “preponderance of the evidence” is defined as proof that convinces the trier of fact that a contention is more probably true than not. It is also described as “the greater weight of the evidence” that is sufficient to incline a fair mind to one side of an issue over the other.

9. The Petitioner, Richard Long, bore the burden of proof. He had to establish by a preponderance of the evidence that the Respondent violated the CC&Rs and ALC Guidelines.

10. The Administrative Law Judge (ALJ) denied the Petitioner’s petition, and this decision was adopted by the Commissioner of the Department of Real Estate, becoming a Final Order. The Order is binding on the parties unless a rehearing is granted.

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Essay Questions

Instructions: The following questions are designed for a longer, essay-style response. Use the case documents to formulate a comprehensive answer supported by specific facts and citations to the community’s governing documents.

1. Analyze the conflict between the Petitioner’s desire for a specific type of privacy structure and the Respondent’s interpretation of the community’s CC&Rs and ALC Guidelines. How did the governing documents prioritize community standards and potential future problems over an individual homeowner’s preference?

2. Discuss the role and reasoning of the Petitioner’s neighbors, the Rohlmans. Evaluate their concerns regarding property value, easements, and future modifications as presented in their email, and explain how their refusal to sign the agreement was a critical factor in the dispute.

3. Explain the legal reasoning used by Administrative Law Judge Diane Mihalsky to reach her decision. Detail which specific sections of the CC&Rs and ALC Guidelines were most influential and how she applied them to unequivocally deny the Petitioner’s request.

4. Compare and contrast the two types of structures discussed for ensuring privacy: the block wall proposed by the Petitioner and the “privacy panel wall” permitted by ALC Guideline JJ. What are the key differences in their material, specifications, placement, and the implications of those differences within the community’s rules?

5. Trace the procedural path of this dispute, from the initial petition to the Final Order. Describe the distinct roles and authority of the Arizona Department of Real Estate, the Architectural Landscape Committee (ALC), the Office of Administrative Hearings, the Administrative Law Judge, and the Commissioner.

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An official who presides over hearings at an administrative agency (in this case, the Office of Administrative Hearings) and makes decisions on disputes. In this case, the ALJ was Diane Mihalsky.

Architectural Landscape Committee (ALC)

The committee within the homeowners’ association responsible for reviewing and approving or denying proposed changes to properties, such as walls and fences, based on the community’s guidelines.

Burden of Proof

The obligation to prove one’s assertion. In this case, the Petitioner bore the burden of proof to establish that the Respondent violated the community documents.

Covenants, Conditions and Restrictions. These are the governing legal documents that set out the guidelines for a planned community or homeowners’ association.

The Department

The Arizona Department of Real Estate, which is authorized by statute to receive and decide Petitions for Hearings from members of homeowners’ associations.

Homeowners’ Association (HOA)

The organization that creates and enforces rules for the properties within its jurisdiction. In this case, the Pebble Creek Resort Community homeowners’ association was the Respondent.

Party Wall

As defined in CC&R § 1(Hh), “a wall constructed on or immediately adjacent to the common boundary of Lots, Parcels, Common Areas or other areas in PebbleCreek Golf Resort.” CC&R § 2(P)(i) grants each owner the right to use the Party Wall.

Petitioner

The party who files a petition initiating a legal action. In this case, the homeowner Richard Long.

Preponderance of the Evidence

The standard of proof in this civil case, defined as “such proof as convinces the trier of fact that the contention is more probably true than not” and “[t]he greater weight of the evidence.”

Respondent

The party against whom a petition is filed. In this case, the Pebble Creek Resort Community homeowners’ association.

Why Your HOA Can Control a Wall Built Entirely on Your Property

Introduction: The Privacy Paradox

Imagine you want a bit more privacy from your next-door neighbor. The solution seems simple: build a wall. To avoid any disputes, you decide to build it entirely on your land, a good foot inside your property line. It’s your property, your wall, your right. But what if your Homeowners’ Association (HOA) tells you that you can’t? This is not a hypothetical scenario; it’s precisely what happened to homeowner Richard Long when he tried to build a 10’ long, 6’ high block wall.

Mr. Long proposed building the wall just one foot inside his property line, believing this would make it a private structure, free from the shared-property rules that often complicate neighborly relations. The HOA denied his request, sparking a legal dispute. The outcome of this case provides surprising and counter-intuitive lessons that every homeowner in a planned community should understand about property rights, community rules, and the hidden logic that governs them.

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1. The Hidden Logic: Preventing the “Rodent Run”

At first glance, the HOA’s rule might seem like arbitrary overreach. Why should they care if a wall is on the property line or one foot away from it? The answer reveals a practical, long-term logic designed to prevent a specific, unpleasant problem: two parallel walls built side-by-side.

The HOA’s governing documents were written to avoid a scenario where a small, unmaintainable gap is created between two separate walls on adjacent properties. If Mr. Long built his wall a foot inside his line, and his neighbor later decided to do the same, a narrow dead space would be created between the homes. In its official written answer, the HOA vividly described the issue this creates:

This is not a good situation in that there often isn’t room between the walls to properly maintain either wall, and the area in between the two walls becomes filled with refuse, leaves, insects, nests and rodents.

This reveals a core principle of planned community management: rules are often designed not to restrict current owners, but to mitigate future risks and liabilities for the entire community. This preventative governance aims to protect the community from future blight, sanitation issues, and pest infestations.

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2. The “Immediately Adjacent” Rule: Your Property Isn’t an Island

The homeowner’s central argument was that by building the wall a foot inside his property, it was his private wall, not a shared “party wall” subject to joint rules. It was a clever attempt to circumvent the regulations, but it failed because of the precise wording in the community’s Covenants, Conditions, and Restrictions (CC&Rs).

Here, the dispute hinged on two seemingly innocuous words. The community’s CC&Rs define a “Party Wall” as a wall constructed “on or immediately adjacent to the common boundary.” The Administrative Law Judge interpreted a wall built only a foot away as falling under the definition of “immediately adjacent.” This single phrase effectively negated the homeowner’s entire strategy.

The judge’s determination that the wall qualified as “immediately adjacent” was critical. By legally defining it as a Party Wall, another rule from the CC&Rs automatically kicked in: the adjoining neighbor’s explicit right to use it. This completely undermined the homeowner’s central goal of creating a purely private structure.

As if that weren’t definitive enough, another, even more explicit rule served as the final nail in the coffin. ALC Guideline SS(4)(a) states: “An existing party wall along a joint property line precludes any adjacent parallel party wall, i.e. Two walls cannot be built side by side.” This rule directly forbids the exact “rodent run” scenario, showing that the governing documents had multiple, overlapping prohibitions against his plan.

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3. The Neighbor’s Veto: It’s a Three-Party Problem

In an attempt to find a middle ground, the HOA offered a potential compromise. They would approve the wall, but only if it were built directly on the property line and if both Mr. Long and his neighbors, the Rohlmans, signed a formal “Party Wall/Fence Agreement.” This solution, however, revealed another layer of complexity. The neighbors refused to sign.

The Rohlmans explained their reasoning in an email, highlighting concerns that went beyond simple aesthetics. They worried about the financial and legal implications of a shared wall on the property line.

[We] declined to have a wall built on the property line between our homes because it affects the current and future value of our property – and yours. Furthermore, each of us would have to grant the other an easement in perpetuity, which is a legal document… Upon the sale of our home, we would have to inform the purchaser of the easement, which lowers the value of the property.

This demonstrates a common blind spot for homeowners: disputes are rarely bilateral. The rights and financial interests of adjacent property owners create a complex, multi-party dynamic. More often than not, an HOA dispute is a three-party negotiation, and a neighbor’s consent—or lack thereof—can be the deciding factor.

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Conclusion: The Rules You Don’t Know Can Hurt You

The final outcome was decisive. The Administrative Law Judge upheld the HOA’s decision, and the homeowner’s petition was denied. The judge concluded that the community’s governing documents “unequivocally prohibit” the proposed wall. However, this was not a total denial of privacy. Mr. Long did have an approved option: a free-standing “alumawood” privacy panel, provided it was located three feet from the property line. He rejected this alternative because he felt it was “unsightly and flimsy.”

This case serves as a powerful reminder that an HOA’s governing documents are not mere suggestions; they are legally binding contracts. The conflict was ultimately not between a homeowner’s right to privacy and the HOA, but between the homeowner’s specific aesthetic preference and the community’s established architectural standards. What you can do on your own land is deeply intertwined with the collective rules you agreed to when you purchased your home.

Before your next home improvement project, does your plan align not just with your vision, but also with the shared vision encoded in your community’s rules?

Case Participants

Petitioner Side

  • Richard Long (petitioner)
    Appeared on his own behalf
  • Petitioner's wife (interested party)
    Required, along with Petitioner, to agree in writing to the wall conditions for variance approval (Unit 39 Lot 12)

Respondent Side

  • Jack Sarsam (executive/witness)
    Robson Communities
    Senior Vice President for Robson Communities, overseeing Respondent's operations; testified for Respondent

Neutral Parties

  • Diane Mihalsky (ALJ)
    Administrative Law Judge who issued the decision
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
    Commissioner who adopted the ALJ decision in the Final Order
  • Dan Gardner (HOA Coordinator)
    Contact for rehearing requests; listed as HOA Coordinator

Other Participants

  • The Rohlmans (neighbor/interested party)
    Adjacent neighbors (Unit 39 lot 11) whose refusal to sign the party wall agreement was central to the dispute

Jason West vs. Desert Sage Two Homeowners Association

Case Summary

Case ID 17F-H1716031-REL
Agency ADRE
Tribunal OAH
Decision Date 2017-06-28
Administrative Law Judge Diane Mihalsky
Outcome The Administrative Law Judge denied the homeowner’s petition alleging the HOA failed to fill board vacancies (Bylaw § 3.6 violation), finding that the HOA had made reasonable efforts, but vacancies could not be filled because no eligible members were willing to serve, partly due to the Petitioner's actions.
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Jason West Counsel
Respondent Desert Sage Two Homeowners Association Counsel Stewart F. Salwin, Esq.

Alleged Violations

Bylaw § 3.6

Outcome Summary

The Administrative Law Judge denied the homeowner’s petition alleging the HOA failed to fill board vacancies (Bylaw § 3.6 violation), finding that the HOA had made reasonable efforts, but vacancies could not be filled because no eligible members were willing to serve, partly due to the Petitioner's actions.

Why this result: Respondent established that the Board performed all reasonable actions to fill vacancies, but no eligible members were willing to serve, in part due to Petitioner's obstructionist tactics, rendering enforcement of the Bylaw impossible as it would lead to an absurdity.

Key Issues & Findings

Refusing to fill vacancies on Respondent’s Board of Directors

Petitioner alleged Respondent violated Bylaw § 3.6 by refusing to fill vacancies on the Board of Directors. The Administrative Law Judge determined that the Board had done all it could to fill vacancies, but no eligible members were willing to serve, and Bylaw § 3.6 does not empower the Board to conscript unwilling members.

Orders: Petitioner's petition is denied.

Filing fee: $0.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 41-2198.01
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • Vazanno v. Superior Court, 74 Ariz. 369, 372, 249 P.2d 837 (1952)
  • A.A.C. R2-19-119(B)(2)
  • MORRIS K. UDALL, ARIZONA LAW OF EVIDENCE § 5 (1960)
  • BLACK’S LAW DICTIONARY at page 1220 (8th ed. 1999)
  • Mail Boxes v. Industrial Comm’n of Arizona, 181 Ariz. 119, 122, 888 P.2d 777, 780 (1995)
  • A.R.S. § 32-2199.02(B)
  • A.R.S. § 32-2199.04

Analytics Highlights

Topics: HOA Board Vacancies, Bylaw 3.6, Obstructionist Tactics, Refusal to Serve
Additional Citations:

  • A.R.S. § 41-2198.01
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • Vazanno v. Superior Court
  • A.A.C. R2-19-119(B)(2)
  • MORRIS K. UDALL, ARIZONA LAW OF EVIDENCE § 5 (1960)
  • BLACK’S LAW DICTIONARY
  • Mail Boxes v. Industrial Comm’n of Arizona
  • A.R.S. § 32-2199.02(B)
  • A.R.S. § 32-2199.04

Video Overview

Audio Overview

Decision Documents

17F-H1716031-REL Decision – 572314.pdf

Uploaded 2026-04-24T11:04:00 (137.9 KB)

17F-H1716031-REL Decision – 576049.pdf

Uploaded 2026-04-24T11:04:04 (1160.4 KB)

Briefing Document: West v. Desert Sage Two Homeowners Association (Case No. 17F-H1716031-REL)

Executive Summary

This briefing document analyzes the administrative hearing and final order concerning a petition filed by homeowner Jason West (“Petitioner”) against the Desert Sage Two Homeowners Association (“Respondent”). The Petitioner alleged that the HOA’s Board of Directors violated its own Bylaw § 3.6 by failing to fill vacant board positions.

The Administrative Law Judge (ALJ) denied the petition, a decision that was subsequently adopted as a Final Order by the Commissioner of the Arizona Department of Real Estate. The central finding was that the Respondent had made repeated and reasonable efforts to fill the vacancies but was unsuccessful due to a lack of willing and eligible candidates. The ALJ concluded that the governing bylaw mandates the appointment of willing members but does not grant the power to conscript individuals to serve against their will. Furthermore, the decision determined that the shortage of volunteers was attributable, in part, to the Petitioner’s own “obstructionist tactics,” which created a hostile and dysfunctional environment, leading to a series of board member resignations and deterring potential candidates.

Case Overview

Case Number: 17F-H1716031-REL

Petitioner: Jason West, a homeowner and member of the Desert Sage Two Homeowners Association.

Respondent: Desert Sage Two Homeowners Association, representing a small community of approximately 40 homes.

Core Allegation: On April 10, 2017, the Petitioner filed a single-issue petition alleging the Respondent violated Bylaw § 3.6 by refusing to fill vacancies on its Board of Directors.

Hearing Date: June 21, 2017, before Administrative Law Judge Diane Mihalsky.

Final Disposition: The Petitioner’s petition was denied in a decision dated June 28, 2017. This decision was adopted as a Final Order by the Arizona Department of Real Estate on July 12, 2017, making it binding on the parties.

Governing Bylaw in Dispute

The central issue revolved around the interpretation of Section 3.6 of the HOA’s Bylaws, which states:

Vacancies. Vacancies on the Board caused by any reason other than the removal of a director in accordance with the provisions of Section 3.3 of these Bylaws shall be filled by a majority vote of the remaining directors at the first regular or special meeting of the Board held after the occurrence of such vacancy, even though the directors present at such meeting may constitute less than a quorum. Each person so elected shall serve the unexpired portion of the prior director’s term.

Key Parties and Witnesses

Role / Affiliation

Key Testimony / Actions

Jason West

Petitioner, Homeowner, Former Board President

Filed the petition alleging bylaw violation. Previously filed recall petitions against other board members, resigned from the board himself, and proposed a bylaw amendment that disqualified newly elected members.

Eugenia (“Gina”) Murray

Respondent’s Board President

Testified that the board made repeated efforts to find volunteers, but no one was willing to serve, citing the Petitioner’s behavior as a major cause for resignations and lack of interest.

Edward (“Eddie”) Padilla

Community Manager, National Property Service (NPS)

Testified about sending multiple email requests for board candidates on behalf of the board, which yielded no interested parties other than those who would later be disqualified.

Christina Van Soest

Former Board Member

Resigned on Feb. 8, 2017, stating, “I have found the direction of some of the board does not appear to be in the best interest of the community as a whole.” Testified she was uncomfortable with the Petitioner.

Elizabeth Mayhew

Former Board Member

Resigned on Apr. 4, 2017, citing stress directly related to the Petitioner: “I have enough stress daily with my job and cannot handle this or him. It is making me physically ill and he is not worth that.”

Myron (“Ray”) Elmer

Former Board Member

Resigned on Apr. 5, 2017, with the stated reason: “[d]ue to continued problems Jason etc.”

Korey Hjelmeir & Debra Epstein

Former Board Members

Testified for the Petitioner’s rebuttal. Both had previously resigned in June 2016 in response to the Petitioner’s recall petitions and were later disqualified from serving by a bylaw amendment he proposed.

Chronology of Board Destabilization and Resignations

The hearing evidence established a pattern of significant board turnover and dysfunction between June 2016 and June 2017.

June 23, 2016: Board members Adrian Justiniano, Debra Epstein, and Korey Hjelmeir resigned after the Petitioner filed recall petitions against them.

August 3, 2016: The Petitioner, June Thompson, and Christina Van Soest were elected to the Board. The Petitioner served as president.

August 18, 2016: The Board expanded from 3 to 5 members, appointing Gina Murray and Ray Elmer.

August 29, 2016: June Thompson resigned.

February 8, 2017: Christina Van Soest resigned, citing the board’s direction and her discomfort with the Petitioner’s “research into members’ backgrounds and history, and the way he was making Board decisions.”

February 18, 2017: The Petitioner resigned from the Board because he had “more important things to worry about than the management of this dysfunctional community.”

April 4, 2017: Elizabeth Mayhew resigned, stating she could not handle the stress caused by the Petitioner and his “verbal assaults, constant lashing out, and personal attacks.”

April 5, 2017: Ray Elmer resigned, attributing his departure to “continued problems Jason etc.” This left Gina Murray as the sole remaining board member.

Respondent’s Efforts to Fill Vacancies

The Respondent provided evidence of multiple, documented attempts to recruit new board members.

February 23, 2017: Following the resignations of Ms. Van Soest and the Petitioner, Community Manager Eddie Padilla sent an email requesting “motivated and dedicated individuals” to serve on the Board. No one responded.

March 31, 2017: At an open Board Meeting with “Board appointments” on the agenda, Gina Murray asked for volunteers and nominations from the floor. No one responded.

April 4 & 18, 2017: Mr. Padilla sent two further emails requesting members interested in serving on the board to submit biographies for an upcoming annual meeting. The only individuals to respond and submit biographies were Mr. Justiniano and Ms. Hjelmeir.

May 15, 2017: At the annual meeting, Ms. Murray again accepted nominations from the floor. Debra Epstein was nominated.

June 5, 2017: After the newly elected board was disqualified, Mr. Padilla sent another email asking for volunteers.

Petitioner’s Actions and Their Consequences

The Administrative Law Judge’s decision identified the Petitioner’s own actions as a primary cause for the board’s inability to fill vacancies.

Instigation of Resignations: The Petitioner’s recall petitions in June 2016 and behavior cited in the 2017 resignation letters from Van Soest, Mayhew, and Elmer directly contributed to the board vacancies.

Contradictory Claims: The Petitioner testified that four individuals (Linda Siedler, Teresa Price, Bret Morse, and Bryan Brunatti) were interested in serving. However, the sign-in sheet for the March 31, 2017 meeting, where appointments were to be made, showed none of these individuals were present.

Disqualifying Bylaw Amendment: The Petitioner proposed a new bylaw, § 3.12, which was passed at the May 15, 2017 meeting. It stated:

Attempted Removal of Remaining Director: On June 12, 2017, the Petitioner submitted a petition to remove Gina Murray, the last remaining original board member, which would have left the board entirely vacant.

Administrative Law Judge’s Findings and Decision

The ALJ’s conclusions of law were decisive in denying the petition.

1. Burden of Proof: The Petitioner bore the burden of proving by a preponderance of the evidence that the Respondent had violated its bylaws.

2. Interpretation of Bylaw § 3.6: The Judge ruled that while the bylaw requires the Board to appoint members to fill vacancies, “it does not empower the Board to conscript members who are not willing to serve on the Board.”

3. Principle of Absurdity: Citing legal precedent, the decision stated that bylaws must be construed to avoid an absurd result. Forcing an HOA to operate without a board because no eligible members are willing to serve, especially when the situation is exacerbated by the Petitioner, would be such an absurdity.

4. Respondent’s Due Diligence: The Judge found that “Respondent established that the Board has done all it could to fill vacancies.”

5. Petitioner’s Culpability: The final conclusion explicitly states that “at this time, no eligible members are willing to serve, in part due to Petitioner’s obstructionist tactics, including Petitioner and his claimed supporters.”

Based on these findings, the ALJ ordered that the Petitioner’s petition be denied. The order became final and binding upon adoption by the Arizona Department of Real Estate on July 12, 2017.

Study Guide: West v. Desert Sage Two Homeowners Association

This study guide provides a review of the administrative hearing case No. 17F-H1716031-REL, Jason West v. Desert Sage Two Homeowners Association. It includes a short-answer quiz, an answer key, suggested essay questions, and a glossary of key terms based on the provided legal documents.

Short-Answer Quiz

Answer the following questions in 2-3 sentences each, based on the information in the case documents.

1. What was the specific allegation made by the Petitioner, Jason West, in his April 10, 2017 petition?

2. According to the text of Bylaw § 3.6, how are vacancies on the Board of Directors supposed to be filled?

3. Who was the sole remaining member of the Board of Directors at the time of the mass resignations in April 2017, and what was her stated reason for not resigning?

4. Describe the circumstances that led to the resignations of board members Christina Van Soest and Jason West in February 2017.

5. What was the immediate and paradoxical outcome of the May 15, 2017 annual meeting election?

6. Explain the purpose and effect of the proposed Bylaw § 3.12, which was sponsored by the Petitioner.

7. What efforts did the Respondent’s management company, National Property Service (NPS), make to recruit new board members?

8. On what grounds did Administrative Law Judge Diane Mihalsky deny the Petitioner’s petition?

9. According to the Petitioner’s testimony, why were certain individuals he named hesitant to volunteer for the Board?

10. What action did the Commissioner of the Arizona Department of Real Estate take regarding the Administrative Law Judge’s decision?

——————————————————————————–

Answer Key

1. Jason West’s single-issue petition alleged that the Desert Sage Two Homeowners Association (the Respondent) had violated Bylaw § 3.6 by refusing to fill vacancies on its Board of Directors.

2. Bylaw § 3.6 states that vacancies on the Board (for reasons other than removal) shall be filled by a majority vote of the remaining directors at the next meeting. The person elected serves the unexpired portion of the prior director’s term.

3. Eugenia (“Gina”) Murray was the sole remaining board member. She stated she had no intention of resigning because it was important for someone to serve the community’s interests, such as negotiating the insurance contract and handling other community affairs.

4. Christina Van Soest resigned on February 8, 2017, stating the board’s direction was not in the community’s best interest and she was uncomfortable with the Petitioner’s methods. On February 18, 2017, Jason West resigned, citing his belief that he had “more important things to worry about than the management of this dysfunctional community.”

5. At the May 15, 2017 meeting, Eugenia Murray, Debra Epstein, Adrian Justiniano, and Korey Hjelmeir were elected to the Board. However, a bylaw amendment proposed by the Petitioner also passed at the same meeting, which made Epstein, Justiniano, and Hjelmeir ineligible to serve because they had resigned within the previous year.

6. The proposed Bylaw § 3.12 was designed to ban any director who resigns or is removed from serving on the board again for one year. Its passage at the May 15, 2017 meeting had the immediate effect of disqualifying three of the four newly elected board members.

7. NPS, through Community Manager Edward Padilla, sent out multiple emails requesting that interested individuals submit biographies to be considered for board positions. These requests were sent on February 23, April 4, April 18, and June 5, 2017.

8. Judge Mihalsky denied the petition because the Respondent had established that the Board did all it could to fill the vacancies. The judge concluded that the Bylaws cannot be construed to empower the Board to conscript unwilling members and that the lack of volunteers was due in part to the Petitioner’s own “obstructionist tactics.”

9. The Petitioner testified that Linda Siedler, Teresa Price, Bret Morse, and Bryan Brunatti were interested but had two conditions. They were concerned about serving with certain other members (Murray, Hjelmeir, Justiniano, or the Epsteins) and wanted assurance that the directors’ insurance policy would be renewed, which was questionable due to petitions filed by West himself.

10. On July 12, 2017, the Commissioner of the Department of Real Estate, Judy Lowe, issued a Final Order adopting the Administrative Law Judge’s decision. This order made the denial of the Petitioner’s petition binding on the parties.

——————————————————————————–

Suggested Essay Questions

The following questions are designed for a more in-depth analysis of the case. No answers are provided.

1. Analyze the role of Jason West in the series of board resignations and the difficulty in finding new board members, citing specific evidence presented by the Respondent and testimony from former board members.

2. Discuss the Administrative Law Judge’s interpretation of Bylaw § 3.6. How does the judge balance the literal requirement to fill vacancies with the practical realities faced by the Board, and what legal principles support this interpretation?

3. Trace the timeline of board membership from March 2016 to May 2017. What patterns emerge regarding appointments, resignations, and elections, and how do these events illustrate the internal conflict within the Desert Sage Two community?

4. Evaluate the effectiveness of the Bylaw amendment (§ 3.12) proposed by Jason West. Did it achieve its likely intended purpose, and what were its immediate, perhaps unintended, consequences for the governance of the homeowners’ association?

5. Based on the evidence presented, construct an argument for why the Respondent, Desert Sage Two Homeowners Association, successfully defended itself against the Petitioner’s claim. Your answer should focus on the actions taken by the Board and its management company and the legal conclusions drawn by the judge.

——————————————————————————–

Glossary of Key Terms

Term / Entity

Definition

Administrative Law Judge (ALJ)

The official, in this case Diane Mihalsky, who presides over an administrative hearing at the Office of Administrative Hearings and issues a decision.

Arizona Department of Real Estate (“the Department”)

The state agency authorized by statute to receive and decide Petitions for Hearings from members of homeowners’ associations.

Bylaw § 3.12 (Proposed)

An amendment proposed by the Petitioner that would ban any director who resigns or is removed from the board from serving again for a period of one year. This amendment was passed at the May 15, 2017 annual meeting.

Bylaw § 3.6

The section of the Respondent’s bylaws that was the central issue of the petition. It requires the remaining directors to fill board vacancies by a majority vote at the next regular or special meeting.

Desert Sage Two Homeowners Association

The Respondent in the case; a small homeowners’ association for a development of approximately 40 condominium homes.

Final Order

The binding decision issued by the Commissioner of the Department of Real Estate, which formally adopts the ALJ’s decision. This order makes the ruling effective and outlines the process for requesting a rehearing.

Jason West

The Petitioner in the case. He is a homeowner and member of the Respondent association who filed a petition alleging the Board violated Bylaw § 3.6.

National Property Service (NPS)

The management company employed by the Respondent, represented in the hearing by Community Manager Edward (“Eddie”) Padilla.

Office of Administrative Hearings

An independent state agency that conducts evidentiary hearings for cases referred by other state agencies, such as the Department of Real Estate.

Petitioner

The party who files a petition initiating a legal action. In this case, Jason West.

Preponderance of the evidence

The standard of proof required for the Petitioner to win the case. It is defined as evidence that is more convincing and has the greater weight, inclining an impartial mind to one side of the issue rather than the other.

Respondent

The party against whom a petition is filed. In this case, the Desert Sage Two Homeowners Association.

Study Guide: West v. Desert Sage Two Homeowners Association

This study guide provides a review of the administrative hearing case No. 17F-H1716031-REL, Jason West v. Desert Sage Two Homeowners Association. It includes a short-answer quiz, an answer key, suggested essay questions, and a glossary of key terms based on the provided legal documents.

Short-Answer Quiz

Answer the following questions in 2-3 sentences each, based on the information in the case documents.

1. What was the specific allegation made by the Petitioner, Jason West, in his April 10, 2017 petition?

2. According to the text of Bylaw § 3.6, how are vacancies on the Board of Directors supposed to be filled?

3. Who was the sole remaining member of the Board of Directors at the time of the mass resignations in April 2017, and what was her stated reason for not resigning?

4. Describe the circumstances that led to the resignations of board members Christina Van Soest and Jason West in February 2017.

5. What was the immediate and paradoxical outcome of the May 15, 2017 annual meeting election?

6. Explain the purpose and effect of the proposed Bylaw § 3.12, which was sponsored by the Petitioner.

7. What efforts did the Respondent’s management company, National Property Service (NPS), make to recruit new board members?

8. On what grounds did Administrative Law Judge Diane Mihalsky deny the Petitioner’s petition?

9. According to the Petitioner’s testimony, why were certain individuals he named hesitant to volunteer for the Board?

10. What action did the Commissioner of the Arizona Department of Real Estate take regarding the Administrative Law Judge’s decision?

——————————————————————————–

Answer Key

1. Jason West’s single-issue petition alleged that the Desert Sage Two Homeowners Association (the Respondent) had violated Bylaw § 3.6 by refusing to fill vacancies on its Board of Directors.

2. Bylaw § 3.6 states that vacancies on the Board (for reasons other than removal) shall be filled by a majority vote of the remaining directors at the next meeting. The person elected serves the unexpired portion of the prior director’s term.

3. Eugenia (“Gina”) Murray was the sole remaining board member. She stated she had no intention of resigning because it was important for someone to serve the community’s interests, such as negotiating the insurance contract and handling other community affairs.

4. Christina Van Soest resigned on February 8, 2017, stating the board’s direction was not in the community’s best interest and she was uncomfortable with the Petitioner’s methods. On February 18, 2017, Jason West resigned, citing his belief that he had “more important things to worry about than the management of this dysfunctional community.”

5. At the May 15, 2017 meeting, Eugenia Murray, Debra Epstein, Adrian Justiniano, and Korey Hjelmeir were elected to the Board. However, a bylaw amendment proposed by the Petitioner also passed at the same meeting, which made Epstein, Justiniano, and Hjelmeir ineligible to serve because they had resigned within the previous year.

6. The proposed Bylaw § 3.12 was designed to ban any director who resigns or is removed from serving on the board again for one year. Its passage at the May 15, 2017 meeting had the immediate effect of disqualifying three of the four newly elected board members.

7. NPS, through Community Manager Edward Padilla, sent out multiple emails requesting that interested individuals submit biographies to be considered for board positions. These requests were sent on February 23, April 4, April 18, and June 5, 2017.

8. Judge Mihalsky denied the petition because the Respondent had established that the Board did all it could to fill the vacancies. The judge concluded that the Bylaws cannot be construed to empower the Board to conscript unwilling members and that the lack of volunteers was due in part to the Petitioner’s own “obstructionist tactics.”

9. The Petitioner testified that Linda Siedler, Teresa Price, Bret Morse, and Bryan Brunatti were interested but had two conditions. They were concerned about serving with certain other members (Murray, Hjelmeir, Justiniano, or the Epsteins) and wanted assurance that the directors’ insurance policy would be renewed, which was questionable due to petitions filed by West himself.

10. On July 12, 2017, the Commissioner of the Department of Real Estate, Judy Lowe, issued a Final Order adopting the Administrative Law Judge’s decision. This order made the denial of the Petitioner’s petition binding on the parties.

——————————————————————————–

Suggested Essay Questions

The following questions are designed for a more in-depth analysis of the case. No answers are provided.

1. Analyze the role of Jason West in the series of board resignations and the difficulty in finding new board members, citing specific evidence presented by the Respondent and testimony from former board members.

2. Discuss the Administrative Law Judge’s interpretation of Bylaw § 3.6. How does the judge balance the literal requirement to fill vacancies with the practical realities faced by the Board, and what legal principles support this interpretation?

3. Trace the timeline of board membership from March 2016 to May 2017. What patterns emerge regarding appointments, resignations, and elections, and how do these events illustrate the internal conflict within the Desert Sage Two community?

4. Evaluate the effectiveness of the Bylaw amendment (§ 3.12) proposed by Jason West. Did it achieve its likely intended purpose, and what were its immediate, perhaps unintended, consequences for the governance of the homeowners’ association?

5. Based on the evidence presented, construct an argument for why the Respondent, Desert Sage Two Homeowners Association, successfully defended itself against the Petitioner’s claim. Your answer should focus on the actions taken by the Board and its management company and the legal conclusions drawn by the judge.

——————————————————————————–

Glossary of Key Terms

Term / Entity

Definition

Administrative Law Judge (ALJ)

The official, in this case Diane Mihalsky, who presides over an administrative hearing at the Office of Administrative Hearings and issues a decision.

Arizona Department of Real Estate (“the Department”)

The state agency authorized by statute to receive and decide Petitions for Hearings from members of homeowners’ associations.

Bylaw § 3.12 (Proposed)

An amendment proposed by the Petitioner that would ban any director who resigns or is removed from the board from serving again for a period of one year. This amendment was passed at the May 15, 2017 annual meeting.

Bylaw § 3.6

The section of the Respondent’s bylaws that was the central issue of the petition. It requires the remaining directors to fill board vacancies by a majority vote at the next regular or special meeting.

Desert Sage Two Homeowners Association

The Respondent in the case; a small homeowners’ association for a development of approximately 40 condominium homes.

Final Order

The binding decision issued by the Commissioner of the Department of Real Estate, which formally adopts the ALJ’s decision. This order makes the ruling effective and outlines the process for requesting a rehearing.

Jason West

The Petitioner in the case. He is a homeowner and member of the Respondent association who filed a petition alleging the Board violated Bylaw § 3.6.

National Property Service (NPS)

The management company employed by the Respondent, represented in the hearing by Community Manager Edward (“Eddie”) Padilla.

Office of Administrative Hearings

An independent state agency that conducts evidentiary hearings for cases referred by other state agencies, such as the Department of Real Estate.

Petitioner

The party who files a petition initiating a legal action. In this case, Jason West.

Preponderance of the evidence

The standard of proof required for the Petitioner to win the case. It is defined as evidence that is more convincing and has the greater weight, inclining an impartial mind to one side of the issue rather than the other.

Respondent

The party against whom a petition is filed. In this case, the Desert Sage Two Homeowners Association.

Case Participants

Petitioner Side

  • Jason West (petitioner)
    Appeared on his own behalf; testified on his own behalf
  • Linda Siedler (witness, member)
    Allegedly interested in serving on the Board; signed petition to remove Ms. Murray
  • Teresa Price (witness, member)
    Allegedly interested in serving on the Board; signed petition to remove Ms. Murray
  • Bret Morse (witness, member)
    Allegedly interested in serving on the Board; submitted absentee ballot; signed petition to remove Ms. Murray
  • Bryan Brunatti (witness, member)
    Allegedly interested in serving on the Board; attended meeting and counted ballots; signed petition to remove Ms. Murray

Respondent Side

  • Stewart F. Salwin (HOA attorney)
    Carpenter, Hazlewood, Delgado & Bolen, PLC
    Represented the Respondent
  • Eugenia Murray (board president, witness)
    Only current Board member at the time of hearing; testified for Respondent
  • Edward Padilla (property manager, witness)
    National Property Service (NPC)
    Community Manager; testified for Respondent

Neutral Parties

  • Diane Mihalsky (ALJ)
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
    ADRE Commissioner who adopted the ALJ Decision

Other Participants

  • Korey Hjelmeir (witness, former board member)
    Testified for Petitioner as former Board member; resigned and later sought re-election
  • Debra Epstein (witness, former board member)
    Testified for Petitioner as former Board member; resigned and later sought re-election; appeared via Skype at a meeting
  • Adrian Justiniano (former board member)
    Resigned and later sought re-election
  • June Thompson (former board member)
    Elected and resigned in 2016
  • Christina Van Soest (former board member)
    Elected and resigned in 2017
  • Myron Elmer (former board member)
    Appointed and resigned in 2017
  • Elizabeth Mayhew (former board member)
    Appointed and resigned in 2017
  • David Epstein (member)
    Appeared via Skype at a meeting; expressed interest in serving on Board
  • Abby Hansen (HOA coordinator)
    Individual to whom requests for rehearing should be addressed

Tom Pyron vs Cliffs at North Mountain Condominium Association, Inc.

Case Summary

Case ID 17F-H1717026-REL
Agency ADRE
Tribunal OAH
Decision Date 2017-06-19
Administrative Law Judge Diane Mihalsky
Outcome The Administrative Law Judge denied the petition, concluding that the HOA correctly identified only one Board position (the one-year term) was up for election in 2017 based on the Bylaws' staggered term provisions.
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Tom Pyron Counsel
Respondent Cliffs at North Mountain Condominium Association, Inc. Counsel B. Austin Baillio

Alleged Violations

Bylaws, Article III, §§ 3.02 and 3.06, and Article IV, § 4.06

Outcome Summary

The Administrative Law Judge denied the petition, concluding that the HOA correctly identified only one Board position (the one-year term) was up for election in 2017 based on the Bylaws' staggered term provisions.

Why this result: The Petitioner failed to establish by a preponderance of the evidence that the Respondent violated its Bylaws.

Key Issues & Findings

Dispute over the number of Board of Director positions available for the 2017 election.

Petitioner alleged Respondent HOA violated Bylaws by stating only one Board position was up for election for a one-year term in 2017, when Petitioner contended two positions (one-year and two-year terms) were open.

Orders: Petitioner's petition is denied.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 41-2198.01
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • A.R.S. § 32-2199.02(B)
  • A.R.S. § 32-2199.04
  • A.R.S. § 41-1092.08
  • R4-28-1310

Analytics Highlights

Topics: HOA Election, Bylaw Violation, Board Term, Staggered Terms, Condominium Association
Additional Citations:

  • A.R.S. § 41-2198.01
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • A.R.S. § 32-2199.02(B)
  • A.R.S. § 32-2199.04
  • A.R.S. § 41-1092.08
  • R4-28-1310

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Video Overview

Audio Overview

Decision Documents

17F-H1717026-REL Decision – 570560.pdf

Uploaded 2026-04-24T11:04:17 (120.2 KB)

17F-H1717026-REL Decision – 576045.pdf

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  • 2016

Study Guide: Pyron v. Cliffs at North Mountain Condominium Association, Inc.

This study guide provides a review of the administrative hearing case No. 17F-H1717026-REL between Tom Pyron (Petitioner) and the Cliffs at North Mountain Condominium Association, Inc. (Respondent). It covers the central arguments, key evidence, relevant bylaws, and the final legal decision.

Short Answer Quiz

Instructions: Answer the following questions in 2-3 complete sentences based on the provided source documents.

1. What was the single issue at the heart of Tom Pyron’s petition filed on March 16, 2017?

2. According to the Association’s bylaws, how are Board of Director terms structured when the board consists of three members?

3. What was the Petitioner’s argument regarding Jeff Oursland’s term on the Board of Directors?

4. What was the Respondent’s counter-argument regarding Barbara Ahlstrand’s 2015 election and, subsequently, Jeff Oursland’s term?

5. What actions did the Respondent take in an attempt to resolve the dispute with the Petitioner before the hearing?

6. Who was the key witness for the Respondent, and what was their role?

7. Explain the legal standard “preponderance of the evidence” as it is defined in the case documents.

8. What was the Administrative Law Judge’s core legal reasoning for concluding that only one board position was open in 2017?

9. What was the final outcome of the case as stated in the Recommended Order and adopted by the Commissioner of the Department of Real Estate?

10. Following the Final Order issued on July 12, 2017, what legal recourse was available to a party dissatisfied with the decision?

——————————————————————————–

Answer Key

1. Tom Pyron’s petition alleged that the Respondent violated its bylaws by announcing only one Board position was open for a one-year term in the 2017 election. Pyron contended that two positions—one for a one-year term and another for a two-year term—should have been up for election.

2. Bylaw Article III, § 3.02 specifies that for a three-person board, the directors hold staggered terms of one year, two years, and three years. The bylaw further dictates which terms end at which annual meetings (e.g., the two-year term ends at the second, fourth, sixth, etc., annual meetings).

3. The Petitioner argued that Barbara Ahlstrand was elected to a two-year term in 2015. Therefore, when Jeff Oursland was appointed to fill her vacancy, his term should have expired in 2017, meaning his two-year position should have been on the 2017 ballot.

4. The Respondent argued that under the plain language of Bylaw § 3.02, only the one-year and three-year terms were up for election in 2015. Since Sandra Singer received the most votes and secured the three-year term, Ms. Ahlstrand must have been elected to the one-year term, meaning Mr. Oursland’s appointed term expired in 2016.

5. In response to the petition, the Respondent twice rescheduled the 2017 annual meeting and re-issued ballots to include all candidates who had submitted an application. The Association also offered to pay the Petitioner’s $500 single-issue filing fee if he was satisfied with this resolution.

6. The key witness for the Respondent was Cynthia Quillen. She served as the Community Manager for the Association’s management company, Associated Property Management, and testified about the Board’s composition and her interpretation of the bylaws.

7. “A preponderance of the evidence” is defined as proof that convinces the trier of fact that a contention is more probably true than not. It is described as the greater weight of evidence, which is sufficient to incline a fair and impartial mind to one side of an issue over the other.

8. The Judge’s decision was based on the “plain language” of Bylaw § 3.02. This bylaw dictated that only the one-year and three-year terms were up for election in 2015. Since the parties agreed Ms. Singer won the three-year term, the Judge concluded Ms. Ahlstrand must have been elected to the one-year term, making the Respondent’s subsequent actions and election notices correct.

9. The Administrative Law Judge’s Recommended Order was that the Petitioner’s petition be denied. This order was adopted by the Commissioner of the Department of Real Estate in a Final Order, making it binding on the parties.

10. According to the Final Order, a dissatisfied party could request a rehearing within thirty days by filing a petition setting forth the reasons. The document lists eight specific causes for a rehearing. A party could also appeal the final administrative decision by filing a complaint for judicial review.

——————————————————————————–

Essay Questions

Instructions: The following questions are designed to test a deeper understanding of the case. Formulate a comprehensive essay-style response for each.

1. Analyze the conflicting interpretations of the 2015 election presented by the Petitioner and the Respondent. How did the Administrative Law Judge use the “plain language” of Bylaw § 3.02 to resolve this conflict, and what does this reveal about the interpretation of governing documents in legal disputes?

2. Trace the chain of events from the 2012 election to the 2017 dispute. Explain how the board composition, terms of office, and specific actions (like Ms. Ahlstrand’s resignation) compounded to create the disagreement at the heart of this case.

3. Discuss the burden of proof in this administrative hearing. Define “preponderance of the evidence” and explain why the Petitioner, Tom Pyron, failed to meet this standard in the view of the Administrative Law Judge.

4. Examine the roles and authorities of the different entities involved: the homeowners’ association Board, the Arizona Department of Real Estate, the Office of Administrative Hearings, and the Administrative Law Judge. How do these bodies interact to resolve disputes within a planned community?

5. Based on the Final Order, outline the legal recourse available to Tom Pyron following the denial of his petition. What specific grounds for a rehearing are mentioned, and what is the process for further appeal?

——————————————————————————–

Glossary of Key Terms

Definition

Acclamation

A form of election where a candidate is declared elected without opposition, as when Sandra Singer’s election was “unanimously passed by acclamation” in 2014.

Administrative Law Judge (ALJ)

An independent judge who presides over administrative hearings, makes findings of fact, draws conclusions of law, and issues a recommended decision. In this case, the ALJ was Diane Mihalsky.

Arizona Department of Real Estate (“the Department”)

The state agency authorized by statute to receive and decide Petitions for Hearings from members of homeowners’ associations. The Commissioner of the Department, Judy Lowe, issued the Final Order in this case.

Bylaws

The governing documents of the homeowners’ association that outline its rules and procedures, including the number of directors, terms of office, and process for filling vacancies.

Final Order

The binding decision issued by the Commissioner of the Department of Real Estate, which accepts and adopts the Administrative Law Judge’s decision. This order becomes effective and can only be changed by a successful rehearing or judicial appeal.

Office of Administrative Hearings (OAH)

An independent state agency to which the Department of Real Estate refers petitions for an evidentiary hearing.

Petitioner

The party who files a petition initiating a legal action. In this case, the Petitioner was Tom Pyron, a homeowner in the association.

Preponderance of the Evidence

The standard of proof required in this hearing, defined as “proof as convinces the trier of fact that the contention is more probably true than not.” The Petitioner bore this burden to prove the Respondent violated its bylaws.

Recommended Order

The decision and order issued by the Administrative Law Judge following a hearing. In this case, it recommended that the Petitioner’s petition be denied.

Rehearing

A formal request to have a case heard again. The Final Order specifies that a petition for rehearing must be filed within thirty days and may be granted for specific causes, such as newly discovered evidence or an arbitrary decision.

Respondent

The party against whom a petition is filed. In this case, the Respondent was the Cliffs at North Mountain Condominium Association, Inc.

Staggered Terms

A system where not all board members are elected at the same time. As defined in Bylaw § 3.02, the three-person board had terms of one, two, and three years to ensure continuity.

Unexpired Portion of the Prior Director’s Term

The remainder of a board member’s term that an appointee serves after the original member resigns or is removed, as specified in Bylaw § 3.6.

We Read an HOA Lawsuit So You Don’t Have To: 3 Shocking Lessons Hidden in the Bylaws

1. Introduction: The Hidden Drama in Your Community’s Fine Print

If you live in a condominium association or a planned community, you’re familiar with the thick packet of governing documents you received at closing—the Covenants, Conditions & Restrictions (CC&Rs) and the Bylaws. For many, these documents are filed away and forgotten, seen as a collection of mundane rules about trash cans and paint colors. But hidden within that legalese is the complete operating manual for your community, and a simple misunderstanding of its contents can have significant consequences.

What happens when a homeowner’s interpretation of the rules clashes with the association’s? In a case from Arizona involving homeowner Tom Pyron and the Cliffs at North Mountain Condominium Association, the dispute escalated into a formal administrative hearing. The central question was simple: how many board seats were open for election in 2017? But this wasn’t just a procedural disagreement. Court documents reveal that before the hearing, the association offered to re-issue ballots to include all candidates and even “offered to pay Petitioner’s $500 single-issue filing fee if he was satisfied with the proposed resolution.” The homeowner refused.

This decision transforms the case from a simple rules dispute into a cautionary tale about how a deeply held belief can override a pragmatic, no-cost compromise. The official court documents offer a fascinating look at how community governance can go awry, revealing powerful, practical lessons for any homeowner or board member who believes they know what the rules should say.

2. Takeaway 1: Your Beliefs Don’t Overrule the Bylaws

What You Think the Rules Say Doesn’t Matter—Only What They Actually Say

The core of the dispute rested on a belief held by a former board member, Ms. Ahlstrand, who was elected in 2015. She testified that she believed she had been elected to a two-year term. Based on this belief, the petitioner argued that the director appointed to replace her after her resignation should have served until 2017, meaning a two-year position was open for election that year.

The Administrative Law Judge, however, looked not at what anyone believed, but at the “plain language” of the community’s governing documents. The judge’s conclusion was a matter of inescapable logic derived directly from the bylaws:

1. First, Bylaw § 3.02 clearly states that in an election with multiple open seats, “the person receiving the most votes will become the Director with the longest term.”

2. Next, the court record shows that “the parties agreed that… because she got the most votes, Ms. Singer was elected to a three-year term” in the 2015 election.

3. Finally, the judge determined that according to the same bylaw, only the one-year and three-year terms were available in 2015. Since Ms. Singer secured the three-year term, Ms. Ahlstrand, by definition, must have been elected to the only other available position: the one-year term.

The lesson is stark and unambiguous: an individual’s interpretation or assumption, however sincere, cannot change the written rules. The bylaws are the ultimate authority. As the judge stated in the final decision, the documents speak for themselves.

The Bylaws do not allow their plain language to be modified or amended by a member’s understanding.

3. Takeaway 2: The Domino Effect of a Single Resignation

A Single Resignation Can Create Years of Confusion

This entire legal conflict was set in motion by a single, routine event: a board member’s resignation. The timeline of events shows how one small action, when combined with a misunderstanding of the rules, can create a ripple effect with long-lasting consequences.

1. On August 3, 2015, the newly elected board member, Ms. Ahlstrand, resigned.

2. The Board then appointed another member, Jeff Oursland, to serve the remainder of her term, as permitted by the bylaws.

3. The critical point of contention became the length of that “remainder.” Was it the rest of a one-year term ending in 2016, or a two-year term ending in 2017?

4. The judge’s determination that Ahlstrand’s original term was only one year (as explained above) meant that Mr. Oursland’s appointed term correctly expired in 2016. He was then properly elected to a new two-year term at the 2016 meeting.

5. This sequence confirmed that the association was correct all along: only one board position (a one-year term) was actually open for election in 2017.

A single resignation created two years of confusion that ultimately required an administrative hearing to resolve. It’s a powerful reminder of how crucial it is for boards to precisely follow their own procedures, especially when handling vacancies and appointments, as one small error can cascade into years of conflict.

4. Takeaway 3: The Hidden Complexity of “Staggered Terms”

“Staggered Terms” Are Designed for Stability, But Can Cause Chaos

Many associations use staggered terms for their board of directors. The concept, outlined in Bylaw § 3.02 for the Cliffs at North Mountain, is simple: instead of all directors being elected at once, they serve terms of varying lengths (in this case, one, two, and three years). This is a common and effective practice designed to ensure leadership continuity and prevent the entire board from turning over in a single election.

However, this case reveals the hidden downside of that system: complexity. The staggered terms created an election cycle where the available term lengths changed every single year. The court documents show that in 2014, the one-year and two-year positions were on the ballot. In 2015, the one-year and three-year terms were available. This rotating schedule was difficult for members—and apparently even some board members—to track accurately.

This built-in complexity was the root cause of the entire disagreement. The system’s lack of intuitive clarity created the exact conditions necessary for a personal belief, like Ms. Ahlstrand’s, to seem plausible even when it was contrary to the bylaws. The very governance structure intended to create stability inadvertently created the fertile ground for confusion, allowing a misunderstanding to grow into a lawsuit.

5. Conclusion: The Power Is in the Paperwork

The overarching theme from this case is that in the world of community associations, the governing documents are the ultimate source of truth. They are not merely suggestions; they are the binding legal framework that dictates how the community must operate. A board’s actions and a homeowner’s rights are all defined within that paperwork.

In the end, the homeowner’s petition was denied, and the judge’s order affirmed the association’s position. The written rules, as found in the bylaws, prevailed over individual beliefs and interpretations. The case stands as a powerful testament to the importance of reading, understanding, and strictly adhering to your community’s foundational documents.

This entire conflict stemmed from a few lines in a legal document—when was the last time you read yours?

Case Participants

Petitioner Side

  • Tom Pyron (petitioner)

Respondent Side

  • B. Austin Baillio (HOA attorney)
    Maxwell & Morgan, P.C.
  • Cynthia Quillen (property manager)
    Associated Property Management
    Community Manager

Neutral Parties

  • Diane Mihalsky (ALJ)
  • Judy Lowe (ADRE commissioner)
    Arizona Department of Real Estate
  • Abby Hansen (coordinator)
    HOA Coordinator/Admin Official listed for rehearing requests and transmission

Other Participants

  • Anne Fugate (witness)
    Elected to the Board in 2012
  • Barbara Ahlstrand (witness)
    Elected to the Board in 2015
  • Kevin Downey (witness)
    Candidate for 2017 election
  • John Haunschild (board member)
    Elected to the Board in 2012
  • Ron Cadaret (board member)
    Elected to the Board in 2012, re-elected 2013
  • Sandra Singer (board member)
    Elected to the Board in 2014 and 2015
  • Jeff Oursland (board member)
    Appointed to the Board in 2015, elected 2016
  • Steve Molever (board member)
    Elected to the Board in 2016

Kurt Gronlund vs. Cottonfields Community Association

Case Summary

Case ID 17F-H1716024-REL
Agency ADRE
Tribunal OAH
Decision Date 2017-05-11
Administrative Law Judge Diane Mihalsky
Outcome The Commissioner accepted the ALJ decision granting the Respondent's Motion for Summary Judgment, recommending dismissal of the petition due to the Department's lack of statutory jurisdiction over the dispute, which involved a Reciprocal Easement and Maintenance Agreement (REMA) and the rights of a third-party Golf Course Owner.
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Kurt Gronlund Counsel
Respondent Cottonfields Community Association Counsel Troy B. Stratman, Esq.

Alleged Violations

A.R.S. § 32-2199.01(A)

Outcome Summary

The Commissioner accepted the ALJ decision granting the Respondent's Motion for Summary Judgment, recommending dismissal of the petition due to the Department's lack of statutory jurisdiction over the dispute, which involved a Reciprocal Easement and Maintenance Agreement (REMA) and the rights of a third-party Golf Course Owner.

Why this result: The Department lacked jurisdiction to resolve the dispute because the REMA was not considered a 'community document' under A.R.S. § 33-1802(2) and the requested relief implicated the rights of a non-party (the Golf Course Owner) over whom the Department has no jurisdiction.

Key Issues & Findings

Jurisdiction over REMA Amendment Dispute

Petitioner sought a finding that REMA Amendments 2 and 3 were void because the HOA board unilaterally amended the REMA without the required member vote (two-thirds majority) as specified in the CC&Rs and REMA, and sought an order for the removal of the amendments from the record.

Orders: The Administrative Law Judge recommended granting Respondent's Motion for Summary Judgment and dismissing the Complaint.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 32-2199.01(A)
  • A.R.S. § 33-1802(2)
  • CC&Rs 14.2
  • REMA Article 12

Analytics Highlights

Topics: jurisdiction, summary judgment, golf course, REMA, third party
Additional Citations:

  • A.R.S. § 32-2199.01(A)
  • A.R.S. § 33-1802(2)
  • A.R.S. § 32-2199.02(A)
  • CC&Rs 14.2
  • REMA 5.1
  • REMA Article 12

Related election workflow tool

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Video Overview

Audio Overview

Decision Documents

17F-H1716024-REL Decision – 563660.pdf

Uploaded 2026-04-29T10:12:19 (99.8 KB)

17F-H1716024-REL Decision – 568840.pdf

Uploaded 2026-04-29T10:12:24 (854.5 KB)

Briefing Document: Gronlund vs. Cottonfields Community Association (Case No. 17F-H1716024-REL)

Executive Summary

This document synthesizes the legal proceedings and decision in the case of Kurt Gronlund versus the Cottonfields Community Association, adjudicated by the Arizona Office of Administrative Hearings. The core of the dispute centers on the petitioner’s allegation that the Homeowners Association (HOA) board improperly amended a critical land-use agreement in 2011 without a required vote of the membership, ultimately enabling the commercial rezoning of an adjacent golf course.

The Administrative Law Judge (ALJ) granted the HOA’s motion for summary judgment, and the Commissioner of the Arizona Department of Real Estate adopted this decision, dismissing the petition. The dismissal was not based on the merits of the petitioner’s claim but on a crucial lack of jurisdiction. The ALJ determined that the Department of Real Estate could not rule on the matter for two primary reasons:

1. The governing agreement in question (the REMA) is not a “community document” as defined by the relevant Arizona statute, placing it outside the Department’s purview.

2. The relief sought by the petitioner would directly implicate the property rights of a third party (the Golf Course Owner) and a prior legal settlement, which exceeds the Department’s statutory authority.

While acknowledging the petitioner’s concerns about the golf course development may be “well-founded,” the decision concluded that the petitioner’s available remedies lie in electing a new HOA board, filing a lawsuit in a judicial forum, or seeking legislative change.

Case Overview

This case involves a dispute between a homeowner and his HOA regarding the amendment of a land-use agreement governing a golf course property.

Parties Involved

Name / Entity

Description

Petitioner

Kurt Gronlund

A homeowner within the Cottonfields community and a member of the Respondent association.

Respondent

Cottonfields Community Association

The Homeowners Association (HOA) for the Cottonfields development.

Third Party

The Golf Course Owner

A separate legal entity that owns the golf course property adjacent to the community.

Case Chronology

December 11, 2001: The developer records both the Reciprocal Easement and Maintenance Agreement (REMA) and the community’s CC&Rs.

March 2011: The Cottonfields HOA board votes 3-2 to amend the REMA.

March 3 & May 16, 2011: Amendments 2 and 3 to the REMA, which alter the legal description of the golf course property, are officially recorded.

2014: Litigation (Case No. CV2014-000639) begins in Maricopa County Superior Court between the HOA and the Golf Course Owner regarding the REMA and its amendments.

July 2015: The HOA and the Golf Course Owner execute a settlement agreement.

August 7, 2015: The superior court lawsuit is dismissed with prejudice.

October 5, 2016: The HOA president represents to the City Council that homeowners favor rezoning the golf course. The Council approves a rezone from “GC” (Golf Course) to Commercial, relying on the 2011 REMA amendments.

February 3, 2017: Kurt Gronlund files a Homeowners Association Dispute Process Petition with the Arizona Department of Real Estate.

April 27, 2017: The HOA files a Motion for Summary Judgment, arguing a lack of jurisdiction.

May 10, 2017: Oral arguments on the motion are held.

May 11, 2017: The Administrative Law Judge issues a decision recommending dismissal.

May 11, 2017: The Commissioner of the Department of Real Estate issues a Final Order adopting the ALJ’s decision and dismissing the case.

Core Dispute: Unilateral Amendment of the REMA

The petitioner’s case is founded on the claim that the HOA board acted in violation of its own governing documents when it facilitated changes to the REMA without consulting the community’s homeowners.

Petitioner’s Allegations

On February 3, 2017, Kurt Gronlund filed a petition asserting that the HOA board’s actions in 2011 were illegal and directly led to the loss of protection for homeowner property values.

The Unilateral Action: The petition states, “[In] March 2011 the HOA board voted 3-2 to unilaterally amend REMA 5.1’s use restriction on the golf course property without the required vote of the approximately 450 eligible class members…”

The Consequence: These amendments were used as justification for the HOA president to support a commercial rezoning of the golf course property before the City Council on October 5, 2016. The petitioner argues this “stripped away that last layer of protection” for homeowners who believed the golf course could not be developed without their approval.

Homeowner Reliance: During oral arguments, the petitioner testified that members relied on the protections within the CC&Rs and REMA when purchasing their homes, believing development required a two-thirds majority vote.

Petitioner’s Requested Relief

The petitioner respectfully requested that the Administrative Court issue the following orders:

1. Find that REMA Section 5.1 may not be amended without the member vote required by REMA Article 12 and CC&Rs Section 14.2.

2. Find that Amendments 2 and 3 to the REMA are void and unenforceable.

3. Order the HOA Board to remove Amendments 2 and 3 from the public record.

Analysis of Governing Document Provisions

The dispute hinges on the interpretation of and interaction between two key legal documents: the REMA and the HOA’s CC&Rs.

Document

Section

Description

Key Language

Section 5.1

Use Restriction: Restricts the golf course property’s use to either a golf course or open space.

“The Golf Course Property shall be used solely and exclusively for Golf Course Use or as open space, and for no other purposes.”

Article 12

Amendment Procedure: Stipulates that changes to Section 5.1 require the same member vote as an amendment to the HOA’s Declaration (CC&Rs).

“…no termination, cancellation, change, modification or amendment of paragraph 5.1… shall be made without the written approval thereof by the number of Members… required to amend the Declaration pursuant to Section 13.2 thereof.”

Section 14.2

Member Vote Requirement: Defines the threshold for amending the CC&Rs.

“…may be amended only by the affirmative vote (in person or by proxy) or written consent of: (a) Members holding not less than two-thirds (2/3) of all Class A votes then entitled to be cast; and (b) Members holding not less than two thirds (2/3) of all Class B votes…”

Section 14.17

Third-Party Rights: Protects the rights of the Golf Course Owner, stating that provisions benefiting them cannot be amended without their written consent.

“…no provision of this Declaration… which grants to or confers upon the Golf Course Owner or the Golf Course Property any rights… shall be modified, amended or revoked in any way without the express written consent of the Golf Course Owner.”

Jurisdictional Challenge and Legal Rationale for Dismissal

The HOA’s defense focused not on the factual allegations but on the argument that the Department of Real Estate was the improper forum for this dispute. The ALJ ultimately agreed with this position.

Respondent’s Motion for Summary Judgment

The Cottonfields Community Association argued that the Department could not grant the petitioner’s requested relief because:

1. The REMA is not a “community document” as defined under Arizona law (A.R.S. § 32-2199.01(A)).

2. The Golf Course Owner is a third party over whom the Department lacks jurisdiction.

3. Any ruling would affect the rights of this third party and could impact the 2015 settlement agreement from the superior court case.

Administrative Law Judge’s Conclusions of Law

The ALJ’s decision was based on a strict interpretation of the Department’s statutory authority.

REMA is Not a “Community Document”: The judge found that although the REMA references the CC&Rs, it does not meet the legal definition of a community document under A.R.S. § 33-1802(2), which defines them as “the declaration, bylaws, articles of incorporation, if any, and rules, if any.” The Department’s authority under A.R.S. § 32-2199.01(A) is limited to violations of these specific documents.

Implication of Third-Party Rights: The decision states that the petitioner’s request to void the amendments “implicates the Golf Course Owner’s interests in its property and may affect the settlement that the Golf Course Owner entered into with Respondent.” The law does not grant the Department “jurisdiction over disputes that implicate the rights of third parties.”

Petitioner’s Available Remedies: While validating the petitioner’s underlying worries, the judge outlined specific alternative courses of action. The decision states: “Petitioner’s concerns about development of the golf course may be well-founded. However, under applicable statutes, at this time, his available remedies are to elect a board that will better protect members’ interest in maintaining the golf course, to file suit in a judicial forum against Respondent and the Golf Course Owner, or to ask the legislature to amend A.R.S. §§ 33-1802(2) and 32-2199.01(A).”

Final Order and Disposition

Based on the legal conclusions regarding jurisdiction, the case was dismissed.

ALJ Recommendation: On May 11, 2017, Administrative Law Judge Diane Mihalsky recommended that the complaint be dismissed.

Commissioner’s Final Order: On May 11, 2017, Judy Lowe, Commissioner for the Arizona Department of Real Estate, issued a Final Order stating: “The Commissioner accepts the ALJ decision that the petition in this matter be dismissed.”

Further Action: The Final Order noted that a party may file for a rehearing or review within thirty days, or may appeal the final administrative decision by filing a complaint for judicial review.

Study Guide: Gronlund v. Cottonfields Community Association

This guide provides a detailed review of the administrative case Kurt Gronlund v. Cottonfields Community Association (No. 17F-H1716024-REL), focusing on the key legal arguments, governing documents, and the court’s final decision regarding jurisdiction.

Short-Answer Quiz

Answer the following questions in 2-3 sentences based on the provided legal documents.

1. Who are the Petitioner and Respondent in this case, and what is their relationship?

2. What central allegation did the Petitioner make regarding the HOA board’s actions in March 2011?

3. What specific relief did the Petitioner request from the Administrative Court in his petition?

4. Identify the two key legal documents at the heart of the dispute and briefly explain their respective roles.

5. According to REMA Article 12 and CC&Rs Section 14.2, what was the required procedure to amend the use restriction on the golf course property?

6. On what primary grounds did the Respondent, Cottonfields Community Association, file a motion for summary judgment?

7. What was the Administrative Law Judge’s key legal conclusion regarding the status of the Reciprocal Easement and Maintenance Agreement (REMA)?

8. Why did the Administrative Law Judge ultimately find that the Arizona Department of Real Estate lacked the jurisdiction to grant the Petitioner’s requested relief?

9. What alternative remedies did the Administrative Law Judge suggest were available to the Petitioner?

10. What was the final outcome of the case as determined by the Commissioner of the Department of Real Estate?

——————————————————————————–

Answer Key

1. The Petitioner is Kurt Gronlund, a homeowner and member of the Cottonfields Community Association. The Respondent is the Cottonfields Community Association, which is the Homeowners Association (HOA) for the residential development where the Petitioner owns a home.

2. The Petitioner alleged that the HOA board voted 3-2 to unilaterally amend REMA Section 5.1’s use restriction on the golf course property. This action was allegedly taken without the required vote of the approximately 450 eligible class members, which constituted a violation of the governing documents.

3. The Petitioner requested that the court find Amendments 2 and 3 to the REMA to be void and unenforceable, order the HOA Board to remove these amendments from the public record, and issue a finding that REMA 5.1 may not be amended without the member vote required by the CC&Rs.

4. The key documents are the Declaration of Covenants, Conditions and Restrictions (CC&Rs) and the Reciprocal Easement and Maintenance Agreement (REMA). The CC&Rs are the primary governing documents for the HOA, while the REMA is a separate agreement between the developer/HOA and the Golf Course Owner specifically governing the use of the golf course property.

5. REMA Article 12 required that any amendment to Section 5.1 (the use restriction) receive written approval from the number of Members specified in the CC&Rs. CC&Rs Section 14.2 stipulates this requires an affirmative vote or written consent of members holding at least two-thirds (2/3) of all Class A and Class B votes.

6. The Respondent argued that the Department of Real Estate lacked jurisdiction to rule on the matter. This argument was based on two points: the REMA was not a “community document” as defined by Arizona statute, and the dispute involved the rights of the Golf Course Owner, a third party over whom the Department had no authority.

7. The Judge concluded that although the REMA references the CC&Rs, it is not a “community document” as defined in A.R.S. § 33-1802(2). This determination was central to the case, as the Department’s jurisdiction is limited to disputes concerning community documents.

8. The Department’s jurisdiction under A.R.S. § 32-2199.01(A) does not extend to disputes that implicate the rights of third parties. Because the Petitioner’s request would affect the property interests of the Golf Course Owner and a 2015 legal settlement, the Department was not statutorily authorized to resolve the issue.

9. The Judge suggested three potential remedies: elect a new HOA board that will better protect members’ interests, file a lawsuit in a judicial forum against both the HOA and the Golf Course Owner, or ask the state legislature to amend the relevant statutes governing HOAs and community documents.

10. The Commissioner of the Department of Real Estate adopted the Administrative Law Judge’s recommendation in a Final Order dated May 11, 2017. The Commissioner accepted the decision that the Department lacked jurisdiction and ordered that the Petitioner’s complaint be dismissed.

——————————————————————————–

Essay Questions

The following questions are designed to encourage a deeper analysis of the case. No answers are provided.

1. Analyze the distinction between a “community document” and the REMA as presented in this case. Why was this distinction the pivotal point in the Administrative Law Judge’s decision to recommend dismissal for lack of jurisdiction?

2. Discuss the procedural history of the dispute over the golf course property, beginning with the REMA amendments in 2011 and including the 2014 litigation, the 2015 settlement, and the 2016 rezoning. How did these prior events impact the arguments and outcome of Gronlund’s 2017 petition?

3. Explain the conflict between the powers granted to the HOA Board and Golf Course Owner in REMA Article 12 and the protections afforded to homeowners in the same article’s reference to CC&Rs Section 14.2. How did the Petitioner and Respondent interpret these clauses differently?

4. Evaluate the legal reasoning behind the Administrative Law Judge’s conclusion that the Department of Real Estate lacked jurisdiction over third parties like the Golf Course Owner. Why would resolving Gronlund’s petition necessarily implicate the rights of this third party?

5. The Judge outlines three potential remedies for the Petitioner: electoral, judicial, and legislative. Describe each of these remedies and discuss the potential challenges and benefits of each path in seeking to protect the golf course from development.

——————————————————————————–

Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

A judge who presides over administrative hearings at a government agency, in this case, the Office of Administrative Hearings (OAH). The ALJ in this matter was Diane Mihalsky.

A.R.S. (Arizona Revised Statutes)

The collection of all the laws passed by the Arizona state legislature. Specific statutes, such as A.R.S. § 32-2199.01(A) and § 33-1802(2), were central to this case.

CC&Rs (Declaration of Covenants, Conditions and Restrictions)

The primary governing legal documents for a planned community or homeowners’ association that outline the rules and member obligations.

Commissioner

The head of a government department. In this case, Judy Lowe, the Commissioner of the Arizona Department of Real Estate, issued the Final Order.

Community Documents

As defined by A.R.S. § 33-1802(2), these include a planned community’s declaration (CC&Rs), bylaws, articles of incorporation, and rules. The REMA was determined not to fall under this definition.

Dismissed with Prejudice

A legal term for a final judgment that prevents the plaintiff from filing another case on the same claim. The 2014 lawsuit between the HOA and the Golf Course Owner was dismissed with prejudice.

Golf Course Owner

A separate legal entity that owned the golf course property and was a primary party to the REMA, but was not a party to this administrative case.

HOA (Homeowners Association) | An organization in a subdivision or planned community that creates and enforces rules for the properties within its jurisdiction. In this case, the Cottonfields Community Association. | | Jurisdiction | The official power to make legal decisions and judgments. The central legal issue of the case was whether the Arizona Department of Real Estate had jurisdiction over the dispute. | | Motion for Summary Judgment | A request made by a party asking the court to decide a case in their favor without a full trial, arguing that there are no material facts in dispute and that they are entitled to win as a matter of law. | | Office of Administrative Hearings (OAH) | An independent Arizona state agency that conducts evidentiary hearings for other state agencies to ensure fair and impartial decisions. | | Petitioner | The party who files a petition or brings an action before a court or administrative body. In this case, Kurt Gronlund. | | REMA (Reciprocal Easement and Maintenance Agreement) | A recorded legal agreement between the original developer/HOA and the Golf Course Owner that established mutual rights, easements, and obligations, including the critical use restriction on the golf course property. | | Respondent | The party against whom a petition is filed or an appeal is brought. In this case, the Cottonfields Community Association. |

⚖️

17F-H1716024-REL

2 sources

The provided sources consist of an Administrative Law Judge Decision and a subsequent Final Order from the Arizona Department of Real Estate concerning a dispute between homeowner Kurt Gronlund, the Petitioner, and the Cottonfields Community Association, the Respondent. The administrative law judge recommended granting the Association’s motion for summary judgment because the Department of Real Estate lacked jurisdiction over the matter, a recommendation which the Commissioner ultimately accepted. The core of the conflict was Gronlund’s petition challenging the Association’s 2011 amendments to a Reciprocal Easement and Maintenance Agreement (REMA), which governed the use of a golf course adjacent to the community. The decision clarified that the REMA was not classified as a “community document” under the relevant statutes, and furthermore, the requested relief would improperly implicate the rights of the Golf Course Owner, a third party over whom the Department had no authority. The final ruling therefore dismissed the petition, suggesting judicial action or legislative change as alternative remedies for the petitioner.

Case Participants

Petitioner Side

  • Kurt Gronlund (petitioner)

Respondent Side

  • Troy B. Stratman (attorney)
    Stratman Law Firm, PLC

Neutral Parties

  • Diane Mihalsky (ALJ)
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
  • Abby Hansen (HOA Coordinator)
    Arizona Department of Real Estate
    Responsible for processing rehearing requests and listed on ADRE service email list.
  • LDettorre (administrative staff)
    Arizona Department of Real Estate
    Email contact listed ([email protected])
  • djones (administrative staff)
    Arizona Department of Real Estate
    Email contact listed ([email protected])
  • jmarshall (administrative staff)
    Arizona Department of Real Estate
    Email contact listed ([email protected])
  • ncano (administrative staff)
    Arizona Department of Real Estate
    Email contact listed ([email protected])

John Sellers vs. Rancho Madera Condominium Association

Case Summary

Case ID 17F-H1716021-REL
Agency ADRE
Tribunal OAH
Decision Date 2017-03-30
Administrative Law Judge Diane Mihalsky
Outcome The Administrative Law Judge denied the Petitioner's request, finding that the Respondent HOA complied with A.R.S. § 33-1258 by providing documents related to expenditures, and was not required to provide bank signature cards or read-only online access credentials.
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner John Sellers Counsel
Respondent Rancho Madera Condominium Association Counsel Lydia Peirce Linsmeier, Esq.

Alleged Violations

A.R.S. § 33-1258

Outcome Summary

The Administrative Law Judge denied the Petitioner's request, finding that the Respondent HOA complied with A.R.S. § 33-1258 by providing documents related to expenditures, and was not required to provide bank signature cards or read-only online access credentials.

Why this result: Petitioner failed to meet the burden of proof that Respondent violated A.R.S. § 33-1258 because the statute does not require the association to provide records (like signature cards or usernames/passwords) which are not financial records showing actual expenditures and are often held by the financial institution.

Key Issues & Findings

Association financial and other records; applicability

Petitioner, a member of the HOA, alleged the HOA violated A.R.S. § 33-1258 by refusing access to bank account signature cards and read-only user names/passwords. The ALJ found that these items were not 'financial and other records' that the association was statutorily required to provide, as they related to mechanisms for disbursement rather than actual expenditure, and would be maintained by the bank, not the association.

Orders: Petitioner's petition was denied and dismissed.

Filing fee: $0.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1258
  • A.R.S. § 41-2198.01

Analytics Highlights

Topics: Records Request, Condominium Act, Access to Records, Financial Records, Bank Records
Additional Citations:

  • A.R.S. § 33-1258
  • A.R.S. § 41-2198.01
  • A.R.S. § 41-1092.08

Video Overview

Audio Overview

Decision Documents

17F-H1716021-REL Decision – 549566.pdf

Uploaded 2026-04-24T11:03:00 (60.9 KB)

17F-H1716021-REL Decision – 554490.pdf

Uploaded 2026-04-24T11:03:04 (88.6 KB)

17F-H1716021-REL Decision – 558591.pdf

Uploaded 2026-04-24T11:03:09 (757.3 KB)

Administrative Hearing Briefing: Sellers v. Rancho Madera Condominium Association

Executive Summary

This document synthesizes the proceedings and outcome of the administrative case John Sellers v. Rancho Madera Condominium Association. The core of the dispute was Petitioner John Sellers’s allegation that the Respondent, Rancho Madera Condominium Association, violated Arizona Revised Statute (A.R.S.) § 33-1258 by refusing to produce specific records: bank account signature cards and read-only online banking credentials for the association’s account with Mutual of Omaha.

The Administrative Law Judge (ALJ) ultimately recommended the petition be denied, a decision that was formally adopted by the Commissioner of the Arizona Department of Real Estate. The ruling hinged on a narrow interpretation of the statute. The ALJ concluded that the requested items were not “financial and other records of the association” as required by law. Key findings supporting this conclusion were:

Custody: The signature cards, if they exist, are records held by the bank (Mutual of Omaha), not the association.

Nature of Request: Online user names and passwords constitute “information,” not a “document” or “record” in the statutory sense.

Sufficient Disclosure: The association had already provided a comprehensive set of financial documents (bank statements, contracts, resolutions, etc.) sufficient for a member to ascertain whether the association was prudently managing its funds, thereby satisfying the plain-meaning purpose of A.R.S. § 33-1258.

The petitioner’s arguments that such records must exist under federal banking regulations and that electronic access is superior to paper records were deemed policy arguments to be addressed to the legislature, not grounds for finding a statutory violation.

Case Overview

Case Name

John Sellers, Petitioner, vs. Rancho Madera Condominium Association, Respondent

Case Number

No. 17F-H1716021-REL (also listed as DOCKET NO. 17F-H1716021-REL and CASE NO. HO 17-16/021)

Petitioner

John Sellers (Appeared on his own behalf)

Respondent

Rancho Madera Condominium Association

Respondent’s Counsel

Lydia Peirce Linsmeier, Esq., Carpenter, Hazlewood, Delgado & Bolen, PLC

Adjudicating Body

Arizona Office of Administrative Hearings

Reviewing Body

Arizona Department of Real Estate

Administrative Law Judge

Diane Mihalsky

Commissioner

Judy Lowe, Arizona Department of Real Estate

Core Allegation and Legal Framework

Petitioner’s Claim

On or about December 20, 2016, John Sellers, a condominium owner and member of the Rancho Madera Condominium Association, filed a petition with the Arizona Department of Real Estate. The petition alleged that the association had violated A.R.S. § 33-1258 by refusing to provide two specific items related to its bank account at Mutual of Omaha:

1. Bank account signature cards.

2. Read-only user names and passwords for online access to the account.

Sellers argued that these documents must exist, citing federal banking statutes and regulations intended to combat terrorism.

Governing Statute: A.R.S. § 33-1258

The case revolved around the interpretation of A.R.S. § 33-1258, “Association financial and other records.” The key provisions of this statute state:

A. Right to Examine: “Except as provided in subsection B of this section, all financial and other records of the association shall be made reasonably available for examination by any member…”

Timeline: An association has ten business days to fulfill a request for examination and ten business days to provide copies upon request.

Fees: An association may charge a fee of not more than fifteen cents per page for copies.

B. Withholdable Records: The statute allows an association to withhold records related to:

1. Privileged attorney-client communication.

2. Pending litigation.

3. Records of board meetings not required to be open to all members.

4. Personal, health, or financial records of individual members or employees.

5. Records related to job performance or complaints against employees.

C. Legal Prohibitions: An association is not required to disclose records if doing so would violate state or federal law.

The Uniform Condominium Act, of which this statute is a part, does not provide a more specific definition of “financial and other records.”

Factual Findings and Evidence Presented

Records Provided by the Association

Prior to the hearing, the Respondent had already provided the Petitioner with a substantial volume of financial records. Emails attached to the initial petition indicated that the following documents were furnished:

• All bank statements

• Account opening documentation

• Forms for members’ direct debit authorizations

• The Board’s resolution authorizing the opening of the bank account

• Agreements between the property management company, Trestle Management Group, and Mutual of Omaha regarding fees, indemnities, and netting

• The association’s insurance certificate

• The association’s management contract with Trestle Management Group

Witness Testimony

A hearing was held on March 7, 2017, where testimony was presented by both parties.

Petitioner’s Testimony: John Sellers testified on his own behalf and submitted ten exhibits.

Respondent’s Witnesses:

Marc Vasquez (Vice President of Trestle Management Group): Testified that all signature cards for the association’s bank accounts were held by the bank at which the accounts were opened. He stated that Mutual of Omaha was the custodian of those cards.

Alan Simpson (Vice President of Respondent’s Board) & Marc Kaplan (President of Respondent’s Board): Both testified that they did not have user names and passwords for the association’s Mutual of Omaha account. They believed, however, that the association’s treasurer may have had such credentials to access the account online.

Administrative Law Judge’s Decision and Rationale

The ALJ’s decision, issued on March 29, 2017, denied the Petitioner’s petition. The reasoning was based on a direct interpretation of A.R.S. § 33-1258 and the evidence presented.

Burden of Proof: The decision established that the Petitioner bore the burden of proving by a “preponderance of the evidence” that the Respondent had violated the statute. A preponderance of the evidence is defined as proof that “convinces the trier of fact that the contention is more probably true than not.”

Statutory Interpretation: The ALJ determined that the “plain meaning” of A.R.S. § 33-1258 is to provide members with access to documents that allow them to “ascertain whether the association is prudently managing its members’ assessments.” The decision explicitly states that the numerous documents already provided by the Respondent fulfilled this purpose.

Custody and Control: A central finding was that the requested items were not “records of the association.” The signature cards were records held and maintained by a third party, Mutual of Omaha. The statute does not compel an association to produce records that are not in its possession or under its control.

Information vs. Documents: The decision drew a distinction between records and information, stating, “The user names and passwords are information, not a document.” Furthermore, it noted that these items “do not relate to Respondent’s actual expenditure of members’ assessments” but rather to the mechanisms for disbursing funds.

Scope of the Statute: The ALJ concluded that A.R.S. § 33-1258 does not require an association to “create, maintain, or provide this information or documentation to Petitioner, either to serve his convenience or to allow him to ascertain Respondent’s or Mutual of Omaha’s compliance with federal banking statutes that are not incorporated in the Uniform Condominium Act.”

Policy Arguments: The Petitioner’s contention that “paper access to the account information is inferior to electronic access” was dismissed as “a policy argument that should be addressed to the Legislature.” The statute only requires that records be made “reasonably available,” which the Respondent had done.

Procedural History and Final Outcome

c. Dec. 20, 2016

John Sellers files a petition with the Arizona Department of Real Estate.

Mar. 7, 2017

An evidentiary hearing is held before ALJ Diane Mihalsky. An order is issued holding the record open for the parties to submit legal memoranda regarding the scope of A.R.S. § 33-1258.

Mar. 21, 2017

The deadline for submitting legal memoranda passes, and the record on the matter is closed.

Mar. 29, 2017

ALJ Diane Mihalsky issues the “Administrative Law Judge Decision,” which includes Findings of Fact, Conclusions of Law, and a Recommended Order to deny the Petitioner’s petition.

Mar. 30, 2017

Judy Lowe, Commissioner of the Department of Real Estate, issues a “Final Order.” This order formally accepts and adopts the ALJ’s decision, and the petition is denied.

The Final Order, effective immediately upon service, represented the final administrative action in the matter. The order noted that parties could file a motion for rehearing within 30 days or appeal the final administrative decision through judicial review.

Study Guide:Sellers v. Rancho Madera Condominium Association

This study guide provides a comprehensive review of the administrative case John Sellers v. Rancho Madera Condominium Association, Case No. 17F-H1716021-REL. It covers the key parties, legal arguments, statutory interpretations, and the ultimate decision rendered by the Office of Administrative Hearings and the Arizona Department of Real Estate.

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Short-Answer Quiz

Instructions: Answer the following questions in 2-3 sentences each, based on the information provided in the case documents.

1. What was the central allegation made by the Petitioner, John Sellers, against the Rancho Madera Condominium Association?

2. Identify the specific Arizona Revised Statute (A.R.S.) that formed the basis of the legal dispute and summarize its primary requirement for homeowners’ associations.

3. What specific documents or information did John Sellers request that the association refused to provide?

4. In its defense, what was the association’s stated reason for not producing the requested items?

5. List the documents that the association did provide to the Petitioner prior to the hearing.

6. Who testified on behalf of the Respondent association at the March 7, 2017 hearing?

7. How did the Administrative Law Judge (ALJ) distinguish between “information” and “documents” in her legal conclusions?

8. What is the “burden of proof” in this case, and which party was responsible for meeting it?

9. What was the final outcome of the petition as determined by the Administrative Law Judge and subsequently adopted by the Commissioner of the Department of Real Estate?

10. According to the ALJ’s decision, what is the plain meaning and purpose of A.R.S. § 33-1258?

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Answer Key

1. The Petitioner, John Sellers, alleged that the Respondent, Rancho Madera Condominium Association, had violated A.R.S. § 33-1258. The specific violation was the association’s refusal to provide him with certain records related to its bank account at Mutual of Omaha.

2. The statute at the center of the dispute was A.R.S. § 33-1258, titled “Association financial and other records.” This statute generally requires that all financial and other records of a homeowners’ association be made reasonably available for examination by any member within ten business days of a request.

3. John Sellers requested bank account signature cards for the association’s Mutual of Omaha account. He also requested read-only user names and passwords for online access to that same account.

4. The association denied the request because it asserted that the requested documents and information either did not exist or were not included in the association’s records. It was testified that the signature cards were held by the bank, Mutual of Omaha, as their custodian.

5. The association provided copies of all bank statements, account opening documentation, direct debit authorization forms, the Board’s resolution to open the account, agreements between its management company (Trestle) and the bank, its insurance certificate, and its management contract with Trestle.

6. Three witnesses testified for the Respondent: Alan Simpson (Vice President of the Board), Marc Kaplan (President of the Board), and Marc Vasquez (Vice President of Trestle Management Group).

7. The ALJ concluded that the requested user names and passwords constituted “information,” not a “document” as covered by the statute. She further reasoned that neither the signature cards nor the online credentials related to the actual expenditure of funds, but rather to the mechanisms for disbursement, and were maintained by the bank, not the association.

8. The burden of proof rested on the Petitioner, John Sellers, to establish by a “preponderance of the evidence” that the Respondent had violated the statute. A preponderance of the evidence is proof that convinces the trier of fact that a contention is more probably true than not.

9. The Administrative Law Judge issued a recommended order denying the Petitioner’s petition. This decision was then adopted by the Commissioner of the Department of Real Estate in a Final Order, formally denying the petition and making the decision binding on the parties.

10. The ALJ determined the plain meaning of A.R.S. § 33-1258 is that associations must provide members with access to documents that allow them to ascertain whether the association is prudently managing its members’ assessments. The judge noted that arguments for different types of access (e.g., electronic vs. paper) are policy arguments that should be addressed to the Legislature.

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Essay Questions

Instructions: The following questions are designed for a more in-depth analysis of the case. Formulate comprehensive responses based on the facts, legal reasoning, and conclusions presented in the source documents.

1. Analyze the Administrative Law Judge’s interpretation of “financial and other records” under A.R.S. § 33-1258. How did this interpretation, particularly the distinction between disbursement mechanisms and actual expenditures, lead to the denial of John Sellers’ petition?

2. Discuss the concept of “burden of proof” as it applied in this case. Explain what “preponderance of the evidence” means and detail why the Petitioner, according to the ALJ’s findings, failed to meet this standard.

3. Trace the procedural timeline of the case from the initial petition filed around December 20, 2016, to the Final Order dated March 30, 2017. Identify the key legal bodies involved (Office of Administrative Hearings, Department of Real Estate) and their respective roles in the process.

4. Evaluate the Petitioner’s argument that federal banking statutes and regulations intended to fight terrorism necessitated the existence and disclosure of the requested records. Why was this argument ultimately unpersuasive to the court?

5. Examine the exceptions to disclosure outlined in A.R.S. § 33-1258(B). Although not the central issue in the final decision, explain how these exceptions frame the limits of a homeowner’s right to association records.

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An official who presides over administrative hearings, makes findings of fact and conclusions of law, and issues decisions or recommended orders. In this case, Diane Mihalsky served as the ALJ.

A.R.S. § 33-1258

The specific Arizona Revised Statute at the heart of the case, part of the Uniform Condominium Act. It governs a homeowner association’s duty to make its “financial and other records” available for examination by members.

Burden of Proof

The obligation on a party in a legal case to prove their allegations. In this matter, the Petitioner bore the burden of proof.

Commissioner

The head of a government department. In this case, Judy Lowe, the Commissioner of the Arizona Department of Real Estate, adopted the ALJ’s decision and issued the Final Order.

Evidentiary Hearing

A formal proceeding where parties present evidence (such as documents and testimony) before a judge or hearing officer. The hearing in this case was held on March 7, 2017.

Final Order

A binding decision issued by an administrative agency that concludes a case. In this matter, the Final Order was issued by the Commissioner of the Department of Real Estate on March 30, 2017, denying the petition.

Homeowners’ Association

An organization in a subdivision, planned community, or condominium development that makes and enforces rules for the properties and its residents. In this case, the Rancho Madera Condominium Association.

Petitioner

The party who files a petition initiating a legal or administrative action. In this case, John Sellers.

Preponderance of the Evidence

The standard of proof in most civil and administrative cases. It means that the evidence presented is sufficient to incline a fair and impartial mind to one side of the issue rather than the other, establishing that a claim is “more probably true than not.”

Respondent

The party against whom a petition is filed. In this case, the Rancho Madera Condominium Association.

Trestle Management Group (“Trestle”)

The property management company for the Rancho Madera Condominium Association. The Vice President of Trestle, Marc Vasquez, testified at the hearing.

Uniform Condominium Act

The section of Arizona law (Chapter 9 of Title 33, Arizona Revised Statutes) that governs condominiums. A.R.S. § 33-1258 is part of this act.

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17F-H1716021-REL

3 sources

These sources document the administrative legal proceedings of a dispute between John Sellers (Petitioner) and the Rancho Madera Condominium Association (Respondent) before the Arizona Office of Administrative Hearings. The core issue of the case, No. 17F-H1716021-REL, was the Association’s alleged violation of A.R.S. § 33-1258 by refusing to provide bank account signature cards and read-only user credentials for online access to their bank account. The initial order, dated March 7, 2017, held the record open to allow both parties to submit legal memoranda concerning the scope of corporate records required under the statute. The subsequent Administrative Law Judge Decision, dated March 29, 2017, denied the Petitioner’s petition, concluding that the requested items were not considered financial records the association was legally required to create, maintain, or disclose. Finally, the Commissioner of the Department of Real Estate adopted the ALJ Decision as a Final Order on March 30, 2017.

Case Participants

Petitioner Side

  • John Sellers (petitioner)

Respondent Side

  • Lydia Peirce Linsmeier (respondent attorney)
    Carpenter, Hazlewood, Delgado & Bolen, PLC
  • Alan Simpson (board member/witness)
    Rancho Madera Condominium Association
    Vice President of Respondent's board
  • Marc Kaplan (board member/witness)
    Rancho Madera Condominium Association
    President of Respondent's Board
  • Marc Vasquez (property manager/witness)
    Trestle Management Group
    Vice President of Trestle
  • Annette Graham (attorney staff)
    Carpenter, Hazlewood, Delgado & Bolen, PLC
    Derived from email address (Annette.graham)

Neutral Parties

  • Diane Mihalsky (ALJ)
    Office of Administrative Hearings
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
  • Abby Hansen (HOA Coordinator)
    Arizona Department of Real Estate
    Also listed as AHansen

Other Participants

  • M. Johnson (clerical staff)
    Signatory on document transmission
  • LDettorre (ADRE Staff)
    ADRE
    Email recipient
  • djones (ADRE Staff)
    ADRE
    Email recipient
  • jmarshall (ADRE Staff)
    ADRE
    Email recipient
  • ncano (ADRE Staff)
    ADRE
    Email recipient

Jerry and Patricia Gravelle vs. Village Parc Homeowners Assoc. of

Case Summary

Case ID 17F-H1716008-REL
Agency ADRE
Tribunal OAH
Decision Date 2017-01-03
Administrative Law Judge Diane Mihalsky
Outcome The Department adopted the ALJ's recommendation to dismiss the petition. The ALJ found that the HOA's insurance policy and CC&Rs did not require coverage for damage to the Petitioners' individual unit (finished surfaces and personal property) resulting from a sewer backup. The HOA was only responsible for common elements.
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Jerry and Patricia Gravelle Counsel
Respondent Village Parc Homeowners Assoc. of Havasu Counsel Kenneth E. Moyer

Alleged Violations

CC&Rs Article 11, Section 11.7.3 and 11.7.6

Outcome Summary

The Department adopted the ALJ's recommendation to dismiss the petition. The ALJ found that the HOA's insurance policy and CC&Rs did not require coverage for damage to the Petitioners' individual unit (finished surfaces and personal property) resulting from a sewer backup. The HOA was only responsible for common elements.

Why this result: The CC&Rs explicitly state that the Association is not required to insure personal property within an individual unit and that owners are responsible for their own unit coverage. The ALJ found that past minor payments by the Board for similar damages did not amend the governing documents.

Key Issues & Findings

Failure to provide insurance coverage for unit damages

Petitioners alleged the HOA violated CC&Rs by failing to provide insurance coverage for damages to their unit (interior/personal property) caused by a sewer backup, requesting $6,697.70 reimbursement.

Orders: The petition is dismissed; no action is required of Respondent.

Filing fee: $0.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1212(1)
  • A.R.S. § 33-1247(A)
  • CC&Rs Article 11 Section 11.7.3
  • CC&Rs Article 11 Section 11.7.6

Video Overview

Audio Overview

Decision Documents

17F-H1716008-REL Decision – 528194.pdf

Uploaded 2026-04-24T11:00:56 (58.8 KB)

17F-H1716008-REL Decision – 528432.pdf

Uploaded 2026-04-24T11:01:04 (63.1 KB)

17F-H1716008-REL Decision – 535933.pdf

Uploaded 2026-04-24T11:01:08 (131.6 KB)

17F-H1716008-REL Decision – 539997.pdf

Uploaded 2026-04-24T11:01:18 (1010.1 KB)

Briefing: Gravelle v. Village Parc Homeowners Association

Executive Summary

This briefing synthesizes the key findings and legal determinations from an administrative case between homeowners Jerry and Patricia Gravelle and the Village Parc Homeowners Association of Havasu (HOA). The dispute centered on liability for damages within the Gravelles’ condominium unit caused by a sewer backup.

The petition, filed with the Arizona Department of Real Estate, was ultimately dismissed. The Administrative Law Judge (ALJ) concluded, and the Department Commissioner affirmed, that the HOA’s governing documents—the Covenants, Conditions, and Restrictions (CC&Rs)—unambiguously place the responsibility for insuring the interior of an individual unit on the unit owner, not the HOA.

The ruling established that the HOA’s master insurance policy, provided by Travelers, was only obligated to cover what the CC&Rs required. Arguments based on the HOA’s past payments for minor damages in other units, an erroneous initial statement by an insurance adjuster on a prior claim, and the HOA Board’s own mistaken interpretation of its duties were all found to be insufficient to override the plain written language of the governing documents. The final decision reinforces the principle that unit owners are responsible for understanding their CC&Rs and securing adequate personal insurance for their property.

I. Case Overview and Final Disposition

Case Identification: No. 17F-H1716008-REL

Parties:

Petitioners: Jerry and Patricia Gravelle, owners of Unit 14 in the Village Parc development.

Respondent: Village Parc Homeowners Assoc. of Havasu (“the Association”).

Adjudicating Body: The case was heard in the Arizona Office of Administrative Hearings before Administrative Law Judge (ALJ) Diane Mihalsky. The final order was issued by the Commissioner of the Arizona Department of Real Estate.

Key Dates:

Hearing Date: November 10, 2016

ALJ Decision: December 22, 2016

Final Order: January 3, 2017

Final Disposition: The Commissioner of the Department of Real Estate, Judy Lowe, accepted the ALJ’s recommendation and ordered that the petition be dismissed. This constituted a final administrative action, effective immediately. Parties were advised of their right to file for rehearing or appeal for judicial review.

II. The Core Dispute: Insurance for Sewer Backup Damage

On or about October 23, 2015, the Petitioners’ condominium (Unit 14), along with two other units, suffered damage from a sewer backup. The central conflict arose from determining which party was financially responsible for the repairs inside the Petitioners’ unit.

Petitioners’ Claim: The Gravelles filed a petition on August 31, 2016, alleging the Association violated Articles 11.7.3 and 11.7.6 of the CC&Rs by failing to provide insurance coverage for the full extent of the damages. Their personal insurance policy did not cover sewer backups. They requested the Association pay $6,697.70 to reimburse them for the loss that the Association’s insurer, Travelers, declined to cover.

Insurance Claim Outcome:

◦ The Association submitted a claim for the sewer backup damages to its insurer, Travelers.

◦ Travelers determined that its policy covered damages to the common elements associated with the unit and issued a check to the Petitioners for $338.64.

◦ Travelers concluded there was no coverage under the policy for damage to the interior of the Petitioners’ unit. This denial was based on the CC&Rs, which establish that the unit owner is responsible for the finished surfaces and personal property within their unit.

III. Analysis of Governing Documents and Legal Framework

The ALJ’s decision was grounded in a strict interpretation of the Association’s CC&Rs, its insurance contract, and the Arizona Condominium Act.

Document / Statute

Key Provisions and Implications

Village Parc CC&Rs

Unit Definition (Sec. 2.2.1): A unit is defined as the space “bounded by and contained within the interior finished surfaces of the perimeter walls, floors and ceilings.”

Insurance Responsibility (Sec. 11.7.3): The Association’s master policy is explicitly “not be required to insure the personal property within any individual Unit, which insurance shall be the responsibility and risk of the Unit Owners.”

Liability Limitation (Sec. 11.7.5): The Association is not liable to any owner “if any risk or hazard is not covered by insurance or the amount is inadequate.” It places the burden on each owner to ascertain the Association’s coverage and procure their own additional insurance.

Travelers Insurance Policy

Conditional Coverage Endorsement: The policy covers certain property (fixtures, alterations, appliances) contained within a unit, but only “if your Condominium Association Agreement requires you to insure it.” Since the CC&Rs do not require the Association to insure unit interiors, this coverage was not triggered.

Primary Insurance: The policy states it is “intended to be primary, and not to contribute with such other insurance” a unit-owner may have.

Arizona Condominium Act

Unit Definition (A.R.S. § 33-1212(1)): Reinforces the CC&Rs by defining finished surfaces—”lath, furring, wallboard… tiles, wallpaper, paint, finished flooring”—as part of the unit. All other portions of walls, floors, or ceilings are common elements.

Maintenance Responsibility (A.R.S. § 33-1247(A)): The law specifies that “the association is responsible for maintenance, repair and replacement of the common elements and each unit owner is responsible for maintenance, repair and replacement of the unit.”

IV. Petitioners’ Arguments and the ALJ’s Rejection

The Petitioners presented evidence of past practices by both the Association and Travelers, arguing these created an expectation of coverage. The ALJ systematically rejected these arguments.

Argument 1: The Association’s Past Payments for Unit Repairs

Petitioners’ Evidence: The Association had authorized payments for repairs inside other units on prior occasions:

June 2011: $153.74, $75.00, and $296.11 for damage to Units 3 and 5 from a broken shower drain.

January 2012: $449.45 to repair kitchen cabinets in Unit 6 damaged by a broken roof vent.

ALJ’s Conclusion: The fact that the Association’s Board made “actual payments of small amounts for damages to individually owned units” does not legally amend the plain language of the CC&Rs. Notably, the Association did not submit these prior incidents to its insurer.

Argument 2: Travelers’ Prior Actions

Petitioners’ Evidence: In a 2014 claim, a Travelers adjuster initially determined that the policy did provide coverage for damage done to a unit, not just limited common elements.

ALJ’s Conclusion: Travelers later stated the adjuster had erred and confirmed no claim for unit damage was ultimately paid. The ALJ found that the “adjuster’s initial error in the 2014 claim does not estop Travelers from denying the claim for damages to Petitioners’ unit” in 2015.

Argument 3: The Association Board’s Own Interpretation

Petitioners’ Evidence: At a November 2015 board meeting, where Mr. Gravelle served as secretary/treasurer, the Board itself determined that the CC&Rs did require the Association to provide insurance coverage for all damages to Unit 14.

ALJ’s Conclusion: The Board’s “erroneous opinion” does not have the legal power to amend the CC&Rs or the binding terms of the Travelers insurance policy.

V. Core Legal Principles and Final Decision

The dismissal of the petition was based on several foundational legal principles.

Primacy of Written Documents: The decision gave superior weight to the “plain language” of the CC&Rs and the insurance contract over inconsistent past practices or mistaken interpretations.

Burden of Proof: As the filing party, the Petitioners had the burden to prove by a “preponderance of the evidence” that the Association violated the CC&Rs. The ALJ determined they failed to meet this standard.

Clear Delineation of Responsibility: Both the CC&Rs and Arizona state law create a clear separation of financial and maintenance responsibilities: the Association is responsible for common elements, while individual owners are responsible for their units.

Presumption of Knowledge: The decision cited the legal principle that “Everyone is presumed to know the law.” The CC&Rs put the Petitioners on constructive notice that they were responsible for insuring their individual unit against risks like a sewer backup. Their failure to procure such coverage was their own responsibility.

Study Guide: Gravelle v. Village Parc Homeowners Association

This guide provides a detailed review of the administrative case No. 17F-H1716008-REL, involving Jerry and Patricia Gravelle and the Village Parc Homeowners Association of Havasu. It is designed to test and deepen understanding of the facts, legal arguments, and final decision presented in the case documents.

Short Answer Quiz

Instructions: Answer the following questions in 2-3 complete sentences, drawing exclusively from the information provided in the case documents.

1. Who were the primary parties in case No. 17F-H1716008-REL, and what were their official roles?

2. What specific event on October 23, 2015, initiated the dispute between the parties?

3. What was the total monetary amount the Petitioners requested, and for what purpose?

4. According to the Travelers insurance policy held by the Association, what property inside a unit could be covered, and under what specific condition?

5. How did the Arizona Condominium Act (A.R.S. § 33-1212(1)) and the CC&Rs define the boundaries and components of an individual “Unit”?

6. What was the key reasoning provided by Travelers for denying coverage for the interior damage to the Petitioners’ unit?

7. The Petitioners cited past instances where the Respondent paid for repairs in other units. Why did the Administrative Law Judge rule that these “past practices” did not legally bind the Respondent in this case?

8. What is the definition of “preponderance of the evidence” as cited in the legal decision?

9. What was the final, official outcome of the case as determined by the Administrative Law Judge and adopted by the Commissioner of the Department of Real Estate?

10. According to Section 11.7.5 of the CC&Rs, who is ultimately responsible for procuring additional insurance coverage if the Association’s policy is deemed inadequate?

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Quiz Answer Key

1. The primary parties were Jerry and Patricia Gravelle, who were designated as the “Petitioners,” and the Village Parc Homeowners Assoc. of Havasu, which was the “Respondent.” The Petitioners owned a condominium unit and were members of the Respondent homeowners’ association.

2. On or about October 23, 2015, the Petitioners’ Unit 14, as well as Units 15 and 16, suffered damage from a sewer backup. The Petitioners discovered that their personal insurance policy did not provide coverage for this type of damage, leading them to seek coverage under the Respondent’s policy.

3. The Petitioners requested that the Respondent pay $6,697.70. This amount was to reimburse them for the loss that the insurance company, Travelers, refused to cover for the damages inside their unit caused by the sewer backup.

4. The Travelers policy endorsement stated it could cover property contained within a unit, regardless of ownership, under one specific condition: if the “Condominium Association Agreement requires you to insure it.” This included fixtures, improvements, alterations, and certain appliances.

5. The CC&Rs (Section 2.2.1) and the Arizona Condominium Act defined a unit as being bounded by the interior finished surfaces of its perimeter walls, floors, and ceilings. The Act specifies that materials like tiles, paint, finished flooring, and wallpaper are part of the unit, while other portions of the walls, floors, or ceilings are part of the common elements.

6. Travelers concluded there was no coverage for the interior damage because the CC&Rs make the unit owner responsible for damages within a unit. The policy was intended to cover common elements and structural damage, not the finished surfaces and personal property that constitute the interior of the unit.

7. The judge ruled that the Board’s past payments for small damages and its erroneous opinion that the policy should cover the damage did not amend the plain language of the CC&Rs. The legally binding CC&Rs put Petitioners on notice about insurance requirements, and these past actions were not sufficient to override the written documents.

8. “A preponderance of the evidence” is defined as “such proof as convinces the trier of fact that the contention is more probably true than not.” It is also described as “The greater weight of the evidence… sufficient to incline a fair and impartial mind to one side of the issue rather than the other.”

9. The Administrative Law Judge issued a Recommended Order that the petition be dismissed and that no action was required of the Respondent. This recommendation was accepted and adopted by the Commissioner of the Department of Real Estate in a Final Order dated January 3, 2017.

10. Section 11.7.5 of the CC&Rs explicitly states that “Each Owner is responsible for ascertaining the Association’s coverage and for procuring such additional coverage as such owner deems necessary.” It also shields the Association from liability if a risk is not covered or the insurance amount is inadequate.

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Essay Questions

Instructions: The following questions are designed for a more in-depth analysis of the case. Formulate a comprehensive response for each question based on the provided source materials.

1. Analyze the role of the Covenants, Conditions, and Restrictions (CC&Rs) in this case. How did specific sections of the CC&Rs support the Respondent’s position and ultimately lead to the dismissal of the petition?

2. The Petitioners argued that the Respondent’s “past practices” and an initial, erroneous determination by a Travelers adjuster should have set a precedent. Explain what the legal concept of “estoppel” means in this context and detail the judge’s reasoning for why it did not apply to the Gravelles’ situation.

3. Discuss the division of responsibility for maintenance and insurance as defined by the Arizona Condominium Act and the Village Parc CC&Rs. How does this case illustrate the critical distinction between “Common Elements,” “Limited Common Elements,” and the “Unit” itself?

4. Trace the procedural path of this dispute, from the initial petition filing to the Final Order. Identify the key government bodies involved (e.g., Department of Real Estate, Office of Administrative Hearings) and the roles they played in adjudicating the case.

5. Imagine you are advising a new condominium owner at Village Parc. Based on the outcome and reasoning of this case, what advice would you give them regarding insurance policies and understanding their responsibilities versus those of the Homeowners Association?

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

The official (Diane Mihalsky) from the Office of Administrative Hearings who conducted the hearing, analyzed the evidence and legal arguments, and issued a recommended decision in the case.

Arizona Condominium Act

A set of Arizona state statutes that define legal terms and responsibilities related to condominiums. In this case, it was used to define the boundaries of a “unit” versus “common elements” (A.R.S. § 33-1212(1)) and to assign responsibility for their maintenance (A.R.S. § 33-1247(A)).

CC&Rs (Covenants, Conditions, and Restrictions)

The governing legal documents for the Village Parc development. These documents define the rights and obligations of the unit owners and the homeowners’ association, including insurance requirements.

Common Elements

Portions of the condominium project designated for common ownership by all unit owners. Under the Arizona Condominium Act, portions of walls, floors, or ceilings that are not part of the finished surfaces of a unit are considered common elements.

Estoppel

A legal principle defined in the case as meaning “that a party is prevented by his own acts from claiming a right to detriment of other party who was entitled to rely on such conduct and has acted accordingly.” The judge ruled it did not apply because the plain language of the CC&Rs prevented the Petitioners from claiming they reasonably relied on the Board’s or Travelers’ past practices.

Limited Common Elements

A portion of the Common Elements allocated for the exclusive use of one or more, but fewer than all, of the Units. An example given is a “chute, flue, duct, wire, conduit… [that] serve only that Unit.”

Petitioner

The party that filed the petition initiating the legal action. In this case, Jerry and Patricia Gravelle, owners of Unit 14.

Preponderance of the Evidence

The standard of proof required for the Petitioners to win their case. It is defined as “such proof as convinces the trier of fact that the contention is more probably true than not” and as evidence with the “most convincing force.”

Project

As defined in Section 1.27 of the CC&Rs, this refers to “the entire Property… portions of which are designated for separate ownership and the remainder of which are designated for common ownership solely by the owners of the Units therein.”

Respondent

The party against whom the petition was filed. In this case, the Village Parc Homeowners Assoc. of Havasu (“the Association”).

As defined in the CC&Rs, “the elements of an individual unit… which are not owned in common with the Owners of other Condominium Units.” Its physical boundaries are defined as the interior finished surfaces of the perimeter walls, floors, and ceilings.

Case

Docket No
17F-H1716008-REL
Case Title
Jerry and Patricia Gravelle v. Village Parc Homeowners Assoc. of Havasu
Decision Date
2017-01-03
Tribunal
OAH
Agency
ADRE

Individuals

Name
Jerry Gravelle
Role
petitioner
Side
petitioner
Affiliation
Village Parc Homeowners Assoc. of Havasu
Notes
Homeowner; also served as Secretary/Treasurer on the Board in Nov 2015
Name
Patricia Gravelle
Role
petitioner
Side
petitioner
Affiliation
Village Parc Homeowners Assoc. of Havasu
Notes
Homeowner
Name
Kenneth E. Moyer
Role
attorney
Side
respondent
Affiliation
Law Offices of Kenneth E. Moyer, PLLC
Notes
Attorney for Respondent
Name
Gary Himango
Role
affiant
Side
respondent
Affiliation
Village Parc Homeowners Assoc. of Havasu
Notes
Submitted affidavit for Respondent
Name
Diane Mihalsky
Role
ALJ
Side
neutral
Affiliation
Office of Administrative Hearings
Notes
Administrative Law Judge
Name
Judy Lowe
Role
Commissioner
Side
neutral
Affiliation
Arizona Department of Real Estate
Name
Abby Hansen
Role
HOA Coordinator
Side
neutral
Affiliation
Arizona Department of Real Estate
Name
M. Aguirre
Role
clerk
Side
neutral
Affiliation
Office of Administrative Hearings
Notes
Transmitted documents
Name
L. Dettorre
Role
ADRE staff
Side
neutral
Affiliation
Arizona Department of Real Estate
Notes
Email recipient ([email protected])
Name
D. Jones
Role
ADRE staff
Side
neutral
Affiliation
Arizona Department of Real Estate
Notes
Email recipient ([email protected])
Name
J. Marshall
Role
ADRE staff
Side
neutral
Affiliation
Arizona Department of Real Estate
Notes
Email recipient ([email protected])
Name
N. Cano
Role
ADRE staff
Side
neutral
Affiliation
Arizona Department of Real Estate
Notes
Email recipient ([email protected])

Case Participants

Petitioner Side

  • Jerry Gravelle (petitioner)
    Village Parc Homeowners Assoc. of Havasu
    Homeowner; also served as Secretary/Treasurer on the Board in Nov 2015
  • Patricia Gravelle (petitioner)
    Village Parc Homeowners Assoc. of Havasu
    Homeowner

Respondent Side

  • Kenneth E. Moyer (attorney)
    Law Offices of Kenneth E. Moyer, PLLC
    Attorney for Respondent
  • Gary Himango (affiant)
    Village Parc Homeowners Assoc. of Havasu
    Submitted affidavit for Respondent

Neutral Parties

  • Diane Mihalsky (ALJ)
    Office of Administrative Hearings
    Administrative Law Judge
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
  • Abby Hansen (HOA Coordinator)
    Arizona Department of Real Estate
  • M. Aguirre (clerk)
    Office of Administrative Hearings
    Transmitted documents
  • L. Dettorre (ADRE staff)
    Arizona Department of Real Estate
    Email recipient ([email protected])
  • D. Jones (ADRE staff)
    Arizona Department of Real Estate
    Email recipient ([email protected])
  • J. Marshall (ADRE staff)
    Arizona Department of Real Estate
    Email recipient ([email protected])
  • N. Cano (ADRE staff)
    Arizona Department of Real Estate
    Email recipient ([email protected])

John & Debborah Sellers vs. The Crossings at Willow Creek HOA

Case Summary

Case ID 16F-H1616013-BFS
Agency ADRE
Tribunal OAH
Decision Date 2016-08-22
Administrative Law Judge Diane Mihalsky
Outcome The ALJ granted summary judgment in favor of the Petitioners because the Respondent admitted to violating A.R.S. § 33-1804 by appointing board members without a public meeting. The Respondent was ordered to reimburse the filing fee, but civil penalties were declined because the violation was based on a mistake of law rather than intentional misconduct.
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner John & Debborah Sellers Counsel
Respondent The Crossings at Willow Creek HOA Counsel Joshua M. Bolen

Alleged Violations

A.R.S. § 33-1804

Outcome Summary

The ALJ granted summary judgment in favor of the Petitioners because the Respondent admitted to violating A.R.S. § 33-1804 by appointing board members without a public meeting. The Respondent was ordered to reimburse the filing fee, but civil penalties were declined because the violation was based on a mistake of law rather than intentional misconduct.

Key Issues & Findings

Violation of Open Meeting Law (Board Appointments)

Petitioners alleged the remaining board member appointed new directors to fill vacancies without a public meeting. Respondent admitted the violation but claimed exigent circumstances due to lack of quorum and expiring management contract.

Orders: Respondent ordered to reimburse Petitioners' filing fee. No civil penalty imposed as the violation was not intentional or repeated.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1804
  • Dennis J. Legere and Pinnacle Peak Shadows HOA

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Video Overview

Audio Overview

Decision Documents

16F-H1616013-BFS Decision – 505356.pdf

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16F-H1616013-BFS Decision – 513402.pdf

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Administrative Law Judge Decision: Sellers v. The Crossings at Willow Creek HOA

Executive Summary

This briefing document details the administrative legal proceedings and final decision in the case of John & Debborah Sellers (Petitioners) vs. The Crossings at Willow Creek HOA (Respondent), Case No. 16F-H1616013-BFS.

The dispute centered on the Respondent's violation of Arizona Revised Statutes (A.R.S.) § 33-1804 regarding open meeting requirements. Following the resignation of three out of four board members in July 2015, the sole remaining board member continued to conduct HOA business and eventually appointed new members in January 2016 without holding public meetings.

The Administrative Law Judge (ALJ) granted Summary Judgment to the Petitioners, ordering the Respondent to reimburse the Petitioners' filing fees. However, the ALJ declined to impose civil penalties, citing the HOA's lack of intentional or routine misconduct and the existence of exigent circumstances. This decision was certified as final by the Department of Real Estate on August 22, 2016, after the department failed to take action to modify or reject the recommendation.


Detailed Analysis of Key Themes

1. Statutory Compliance and Public Meeting Requirements

The core of the legal violation involved A.R.S. § 33-1804, which mandates that meetings of a Homeowners Association board must be open to all members. The Respondent admitted to violating this statute by:

  • Allowing a single remaining board member to conduct business for several months.
  • Appointing interim board members in January 2016 without following the emergency meeting requirements set forth in A.R.S. § 33-1804(D)(2).

The Respondent acknowledged that "emergency" exceptions were not properly applied, and they agreed to comply with these requirements moving forward.

2. Discretionary Authority and Civil Penalties

A significant portion of the analysis focused on A.R.S. § 41-2198.02(A), which states that an ALJ may levy a civil penalty for violations. The use of the word "may" affords the Director discretion rather than a mandate. In determining whether to penalize the HOA, the ALJ compared this case to Dennis J. Legere and Pinnacle Peak Shadows HOA:

  • The Legere Case: Involved a board that routinely and repeatedly took actions via email to avoid public meetings for its own convenience.
  • The Current Case: The ALJ found that The Crossings at Willow Creek HOA did not repeatedly or routinely violate the law. Instead, the violation was born from "exigent circumstances" and a mistake regarding legal requirements when the board was reduced to a single member.
3. Exigent Circumstances as a Mitigating Factor

The Respondent argued that their actions, while technically in violation of the law, were driven by necessity. The HOA "lacked the required number of Directors under its bylaws" and faced the expiration of its management contract. The ALJ accepted these as mitigating factors, concluding that the remaining board member did not intentionally violate the statute but acted based on a misunderstanding of the law during a crisis.


Important Quotes with Context

Quote Context
"The remaining board member continued to conduct Respondent’s business and in January 2016, appointed board members to serve the remaining terms… in violation of A.R.S. § 33-1804." The fundamental factual basis for the Petitioners' motion for summary judgment.
"Respondent acknowledged that because the exceptions to the public meetings required by A.R.S. § 33-1804(A) do not include an emergency… the remaining board member’s actions violated the statute’s requirements." The HOA's formal admission of the statutory violation.
"By use of the word, 'may,' the statute affords the Director… discretion to levy a civil penalty, even in cases where the Respondent homeowners’ association admits a statutory violation." The legal reasoning used to justify why a fine was not mandatory despite the admitted guilt.
"Respondent did not repeatedly or routinely violate the law, but instead took action due to exigent circumstances based upon a mistake about the law’s requirements." The ALJ’s distinction between this case and more severe, intentional violations found in other precedents.
"Because it is on notice of the law’s requirements, if Respondent again violates A.R.S. § 33-1804, a civil penalty should be imposed at that time." A formal warning that the HOA's "mistake" defense will not be valid for future infractions.

Actionable Insights

For Homeowners Association Boards
  • Adherence to Open Meeting Laws: Boards must strictly follow A.R.S. § 33-1804, even during internal crises. Vacancies do not suspend the requirement for public meetings or proper emergency meeting protocols under A.R.S. § 33-1804(D)(2).
  • Documentation of Exigency: If a board must act under pressure, it should still attempt to align with statutory requirements to avoid "notice of violation" which makes future penalties more likely.
  • Immediate Corrective Action: The Respondent’s agreement to reimburse filing fees and commit to future compliance likely helped avoid more severe civil penalties.
For Homeowners (Petitioners)
  • Summary Judgment Strategy: Petitioners can successfully move for summary judgment when an HOA admits to the facts of a statutory violation, even if the HOA claims the violation was unintentional.
  • Recovery of Costs: While civil penalties are discretionary and paid to the state, homeowners can successfully petition for the reimbursement of their filing fees when a violation is confirmed.
  • Precedent as a Tool: Using previous cases (like Legere) is essential in administrative hearings to argue for or against the severity of sanctions.

Final Administrative Status

The Department of Real Estate had until August 10, 2016, to accept, reject, or modify the ALJ's decision. As no action was taken by that deadline, the decision was officially certified as final on August 22, 2016. This certification triggers the five-day window for the effective date of the order and begins the timeline for any potential requests for rehearing or judicial review in Superior Court.

Study Guide: Sellers v. The Crossings at Willow Creek HOA (Case No. 16F-H1616013-BFS)

This study guide provides a comprehensive analysis of the administrative law case involving John and Debborah Sellers and The Crossings at Willow Creek HOA. It examines the legal requirements for homeowners association (HOA) board actions, the interpretation of Arizona Revised Statutes (A.R.S.), and the discretionary power of administrative law judges in levying penalties.


I. Case Overview and Core Themes

The Dispute

The case originated when John and Debborah Sellers (Petitioners) filed a petition against The Crossings at Willow Creek HOA (Respondent). The Petitioners alleged that the HOA violated state law following the resignation of three out of four board members in July 2015. The remaining board member continued to conduct HOA business and appointed new members in January 2016 without adhering to public meeting requirements.

Central Legal Issues
  1. Public Meeting Requirements: Whether a lone board member can conduct business and appoint new members without a public meeting under A.R.S. § 33-1804.
  2. Emergency Exceptions: Whether "exigent circumstances" (such as an expiring management contract and lack of a quorum) justify bypassing statutory requirements for public meetings.
  3. Discretionary Penalties: The criteria used by the Department of Real Estate and Administrative Law Judges (ALJs) to determine if civil penalties are warranted under A.R.S. § 41-2198.02(A).

II. Statutory Framework and Legal Precedent

The following table outlines the primary statutes and legal precedents cited in the case:

Reference Summary of Application
A.R.S. § 33-1804(A) Requires that HOA meetings be open to all members of the association.
A.R.S. § 33-1804(D)(2) Sets specific requirements for "emergency" meetings that bypass standard notice/publicity; the Respondent failed to meet these requirements.
A.R.S. § 41-2198.02(A) Grants the ALJ authority to order compliance and "may" levy a civil penalty (not to exceed $500 in specific housing contexts).
A.R.S. § 41-1092.08 Governs the timeline for the Department of Real Estate to accept, reject, or modify an ALJ decision.
Legere v. Pinnacle Peak Shadows Legal precedent where a board routinely used email for decisions; used in this case to contrast "intentional" vs. "mistaken" violations.

III. Summary of Findings and Decision

The Violation

The Respondent admitted to violating A.R.S. § 33-1804. While they argued the remaining board member acted out of necessity (the next meeting was not until February 2016 and the management contract was expiring), the ALJ ruled that the statutory exceptions to public meetings do not include a general "emergency" unless specific procedures are followed.

The Remedy
  • Summary Judgment: Granted to the Petitioners because the violation was acknowledged.
  • Reimbursement: The HOA was ordered to reimburse the Petitioners' filing fee.
  • Civil Penalties: The ALJ declined to impose a civil penalty. The decision noted that the violation was a "mistake about the law’s requirements" rather than a "routine or repeated" intentional violation like that seen in the Legere case.
Finality of the Decision

The ALJ decision was transmitted on July 6, 2016. Under A.R.S. § 41-1092.08, the Department of Real Estate had until August 10, 2016, to act. Because no action was taken by the Department, the ALJ decision was certified as final on August 22, 2016.


IV. Short-Answer Practice Questions

1. Why did the Petitioners move for summary judgment against the HOA? Answer: Because the HOA's sole remaining board member conducted business and appointed new members in January 2016 without following the public meeting requirements set forth in A.R.S. § 33-1804.

2. What reason did the Respondent give for the board member's unilateral actions? Answer: The HOA argued it lacked the required number of directors under its bylaws and its management contract was set to expire before the next regularly scheduled meeting in February 2016.

3. Under A.R.S. § 41-2198.02(A), is an ALJ required to levy a civil penalty if a violation is found? Answer: No. The statute uses the word "may," affording the Director discretion to levy or withhold a penalty based on the circumstances of the violation.

**4. How did the ALJ distinguish this case from the Legere precedent?** Answer: In Legere, the board routinely used email for decisions to serve its own convenience. In this case, the ALJ found the HOA acted due to exigent circumstances and a mistake of law, rather than a routine or intentional effort to bypass the law.

5. What happens if the Department of Real Estate fails to accept, reject, or modify an ALJ decision within the statutory timeframe? Answer: Pursuant to A.R.S. § 41-1092.08(D), the ALJ decision is certified as the final administrative decision.


V. Essay Prompts for Deeper Exploration

  1. Exigent Circumstances vs. Statutory Compliance: Analyze the tension between a board's fiduciary duty to maintain operations (e.g., renewing management contracts) and the strict requirements of A.R.S. § 33-1804. Should the law allow for more flexibility when a board loses its quorum?
  2. The Role of Intent in Administrative Sanctions: Discuss why the ALJ determined that a "mistake about the law's requirements" did not warrant a civil penalty. Compare the deterrent effect of a warning versus a financial penalty in the context of HOA governance.
  3. The Certification Process: Explain the procedural journey of an ALJ decision from the Office of Administrative Hearings to final certification by the Department of Real Estate. Why is the timeline for "accepting, rejecting, or modifying" significant for the parties involved?

VI. Glossary of Important Terms

  • A.R.S. § 33-1804: The Arizona statute governing open meetings for planned communities.
  • Administrative Law Judge (ALJ): An official who presides over hearings and moves for decisions in administrative law cases.
  • Certification of Decision: The process by which an ALJ’s recommendation becomes a final, binding agency action.
  • Civil Penalty: A financial sanction levied by a government agency for a violation of laws or regulations.
  • Exigent Circumstances: Situations requiring immediate action or urgency, often used as a defense for bypassing standard procedures.
  • Motion for Summary Judgment: A legal request to the judge to rule in favor of one party without a full trial, based on the fact that the essential facts are not in dispute.
  • Petitioners: The parties (John & Debborah Sellers) who initiated the legal action.
  • Respondent: The party (The Crossings at Willow Creek HOA) against whom the action was brought.
  • Sanctions: Penalties or other means of enforcement used to provide incentives for obedience with the law.

When One Board Member Acts Alone: Lessons from Sellers vs. The Crossings at Willow Creek

1. Introduction: A Board in Crisis

It is a nightmare scenario for community governance: a sudden wave of resignations leaves the Board of Directors without a quorum, effectively creating a "ghost board." In these moments of perceived crisis, the remaining leadership often feels a desperate pressure to act unilaterally to keep the association functional. However, as community association leaders must understand, administrative exigency does not grant a license to bypass Arizona’s open meeting laws.

The case of John & Debborah Sellers vs. The Crossings at Willow Creek HOA (No. 16F-H1616013-BFS) serves as a definitive lesson in this balance. This dispute was adjudicated through the Office of Administrative Hearings (OAH), which serves as the statutory forum for resolving HOA disputes in Arizona. The central question: Can a single remaining board member legally conduct business and appoint new directors in private?

2. The Conflict: One Member, Multiple Appointments

The conflict began following a leadership vacuum in July 2015, when three out of the four sitting board members resigned. For several months, the community was governed by a sole director. In January 2016, this remaining director took unilateral action to appoint new members to fill the vacancies.

The Association defended these actions by citing a state of emergency. They argued that because the board lacked the minimum number of directors required by its bylaws and the association’s management contract was nearing expiration, immediate action was necessary. As a legal analyst, it is critical to note a fundamental principle here: statutory requirements, such as the Open Meeting Act, override internal bylaws and contractual pressures.

Fact Check: The Association claimed urgency to justify appointments in January 2016, yet a regularly scheduled board meeting was already on the calendar for February 22, 2016. This proves that a legal, public forum for these appointments was less than 30 days away, undermining the "emergency" defense.

3. The Legal Violation: Navigating A.R.S. § 33-1804

Arizona law is unequivocal regarding the transparency of board actions. Under A.R.S. § 33-1804(A), all meetings of the association and the board of directors must be open to all members. The Association eventually admitted during legal proceedings that their actions failed to comply with these requirements.

The Administrative Law Judge (ALJ) found the HOA’s actions illegal based on the following statutory failures:

  • Failure to Meet Emergency Standards: For a meeting to qualify as an "emergency" under A.R.S. § 33-1804(D)(2), the board must provide notice to members "by any means the board deems appropriate" and must "state the emergency" clearly within the meeting minutes. The Respondent failed to provide such notice or documentation.
  • Lack of Broad Exceptions: The ALJ noted that A.R.S. § 33-1804(A) does not contain a blanket exception for "emergencies." To bypass the standard notice requirements of the Open Meeting Act, a board must strictly follow the procedural safeguards found in subsection (D).
  • Defining Urgency vs. Convenience: An "emergency" is a legal term of art requiring immediate necessity to protect the community; it is not a subjective tool used for administrative convenience or to bypass the membership.
4. The Ruling: Accountability vs. Intent

In her decision, ALJ Diane Mihalsky granted Summary Judgment to the Petitioners. However, the ruling made a distinct separation between a board's "mistake of law" and "routine bad faith." While the Association was ordered to reimburse the Sellers for their $500 filing fee, the Judge declined to levy additional civil penalties at that time.

The following table compares the Sellers case with the precedent set in Legere vs. Pinnacle Peak Shadows HOA:

Feature Legere Case (No. 14F-H1414001) Sellers Case (No. 16F-H1616013)
Nature of Intent Routine and repeated violations for board convenience (conducted via email). Single-instance violation due to exigent circumstances and a mistake of law.
Legal Consequence Civil penalties were levied against the board. No civil penalty at this time; reimbursement of $500 filing fee only.

The Judge reasoned that because the director acted out of a mistaken understanding during a crisis rather than a routine practice of ignoring the law, a civil penalty under A.R.S. § 41-2198.02(A) was not yet warranted.

5. Finality and the Path Forward

The timeline of this case highlights the transition of oversight within Arizona’s regulatory agencies. The ALJ's decision was initially transmitted on July 6, 2016, to the Department of Fire Building and Life Safety. However, during the finalization process, these functions were consolidated under the Department of Real Estate.

By August 10, 2016, the Department of Real Estate had taken no action to reject or modify the ALJ’s decision. Consequently, on August 22, 2016, the decision was certified as the final administrative action of the Department.

In a stern warning to the Association, Judge Mihalsky noted that the HOA is now legally "on notice." The decision explicitly states that if the Association violates A.R.S. § 33-1804 again, "a civil penalty should be imposed at that time," as they can no longer claim ignorance of the statute.

6. Key Takeaways for HOA Boards and Homeowners

As an educator in community association law, I advise all boards to distill this case into three primary lessons:

  1. Process Over Expediency: Internal pressures—such as expiring management contracts or bylaw requirements for a minimum number of directors—never justify a violation of state law. Public transparency is the non-negotiable priority.
  2. The "Emergency" High Bar: To bypass standard meeting notices, the situation must be a genuine emergency, and the board must document the emergency in the minutes and provide whatever notice is possible under A.R.S. § 33-1804(D)(2).
  3. The Finality of Being "On Notice": Boards often receive leniency for a first-time "mistake of law." However, once an OAH ruling is issued, that leniency vanishes. Future violations by this Association will almost certainly result in aggressive civil penalties.

Homeowners have the statutory right to witness the business of their association. This case reinforces that even in a crisis, the board works for the members, and that work must be done in the light of day.

Case Participants

Petitioner Side

  • John Sellers (petitioner)
  • Debborah Sellers (petitioner)

Respondent Side

  • Joshua M. Bolen (attorney)
    Carpenter, Hazlewood, Delgado & Bolen, PLC
    Attorney for The Crossings at Willow Creek HOA

Neutral Parties

  • Diane Mihalsky (ALJ)
    Office of Administrative Hearings
    Administrative Law Judge
  • Greg Hanchett (Interim Director)
    Office of Administrative Hearings
    Certified the decision
  • Debra Blake (Interim Director)
    Department of Fire Building and Life Safety
    Recipient of electronic transmission
  • Judy Lowe (Commissioner)
    Department of Real Estate
    Recipient of final certification
  • Louis Dettorre (Agency Staff)
    Department of Real Estate
    Attn line for Commissioner Lowe
  • F. Del Sol (Administrative Staff)
    Office of Administrative Hearings
    Signed transmission for ALJ
  • Rosella J. Rodriguez (Administrative Staff)
    Office of Administrative Hearings
    Signed transmission for Director Hanchett

Province Community Association vs. Caroll Gaines

Case Summary

Case ID 16F-H1616007-BFS
Agency ADRE
Tribunal OAH
Decision Date 2016-06-06
Administrative Law Judge Diane Mihalsky
Outcome The Administrative Law Judge ruled in favor of the Petitioner (HOA). The Judge found that the Respondent violated the age-restriction CC&Rs by allowing her minor great-grandchildren to occupy the unit (defined as bodily presence for a considerable time, here 80-85 hours/week). The reasonable accommodation previously granted was validly revoked by the HOA after it was discovered the caregiver (granddaughter) was working/schooling outside the home. Respondent was ordered to comply with the CC&Rs and reimburse the filing fee.
Filing Fees Refunded $550.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Province Community Association Counsel Mark K. Sahl, Esq.
Respondent Caroll Gaines Counsel Robert J. Metli, Esq.

Alleged Violations

Article 3, Section 3.1(b)

Outcome Summary

The Administrative Law Judge ruled in favor of the Petitioner (HOA). The Judge found that the Respondent violated the age-restriction CC&Rs by allowing her minor great-grandchildren to occupy the unit (defined as bodily presence for a considerable time, here 80-85 hours/week). The reasonable accommodation previously granted was validly revoked by the HOA after it was discovered the caregiver (granddaughter) was working/schooling outside the home. Respondent was ordered to comply with the CC&Rs and reimburse the filing fee.

Why this result: Respondent failed to prove that the minors were not 'occupying' the home under the definitions of the CC&Rs, and failed to prove the necessity of the accommodation after the HOA revoked it based on new information regarding the caregiver's employment.

Key Issues & Findings

Age Restricted Housing / Occupancy by minors

The HOA alleged the homeowner violated age restrictions by having her great-grandchildren and granddaughter live in the home. The homeowner claimed an accommodation for care, which the HOA later revoked upon finding the granddaughter worked outside the home during the day.

Orders: Respondent shall comply with Article 3, Section 3.1(b) of the CC&Rs and pay Petitioner the filing fee.

Filing fee: $550.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • Article 3, Section 3.1(b)
  • Section 2.48

Video Overview

Audio Overview

Decision Documents

16F-H1616007-BFS Decision – 500334.pdf

Uploaded 2026-04-24T10:57:47 (138.2 KB)

16F-H1616007-BFS Decision – 507052.pdf

Uploaded 2026-04-24T10:57:51 (61.2 KB)

Legal Briefing: Province Community Association vs. Caroll Gaines (No. 16F-H1616007-BFS)

Executive Summary

This briefing document analyzes the administrative law proceedings and final decision in the matter of Province Community Association (Petitioner) vs. Caroll Gaines (Respondent). The case centers on a dispute regarding the enforcement of age-restricted housing covenants in Province, a 55+ planned community in Maricopa, Arizona.

The core conflict arose when the Petitioner alleged that Respondent Caroll Gaines violated the community’s Declaration of Covenants, Conditions, and Restrictions (CC&Rs) by allowing her minor great-grandchildren to effectively occupy her residence. While the Respondent argued that the children did not stay overnight and were only present for childcare purposes while her granddaughter acted as her caregiver, the Administrative Law Judge (ALJ) ruled in favor of the Petitioner. The decision established that "occupancy" and "residing" extend beyond overnight stays to include significant, consistent daytime presence (80–85 hours per week). The decision was certified as final on July 14, 2016.

Detailed Analysis of Key Themes

1. Integrity of Age-Restricted Housing

Province is marketed as a "55+ age-restricted community" where homeowners invest with the expectation of a specific living environment. The Petitioner argued, and the ALJ agreed, that failing to enforce age restrictions could jeopardize the community’s legal status under the federal Housing for Older Persons Act (HOPA) and devalue homeowners' investments. Testimony from neighbors highlighted that residents chose the community specifically because of these restrictions.

2. Definition of "Occupancy" vs. "Overnight Stay"

A pivotal legal theme in this case is the distinction between staying overnight and "occupancy."

  • CC&R Provision: Article 3, Section 3.1(b) allows persons under 19 to stay overnight for up to 90 days per year but prohibits them from "occupying" a unit.
  • Definition of "Occupy": The CC&Rs define "occupancy" as actually residing in the unit for at least 90 days in a calendar year.
  • Judicial Interpretation: The Respondent argued that because the children did not sleep at the residence, they were not "occupying" it. However, the ALJ ruled that "residing" means to dwell for a "considerable time." The ALJ determined that being present for 80 to 85 hours per week constitutes residency, regardless of where the children slept.
3. Reasonable Accommodation and Revocation

The Respondent, who is wheelchair-bound and requires 24-hour care, sought a "reasonable accommodation" to allow her granddaughter and great-grandchildren to live with her.

  • Initial Approval: The Association initially granted the request in September 2015 based on the understanding that the granddaughter was providing 24-hour care.
  • Revocation: The Association revoked the accommodation in October 2015 after discovering via social media (NextDoor.com) that the granddaughter was working and attending school outside the home, and therefore not providing the 24-hour care as described. The ALJ found that the accommodation was "convenient" rather than "necessary," leading to the enforcement of the standard CC&Rs.

Important Quotes with Context

On the Impact of Exceptions

"If an overnight stay for more than ninety days were required for occupancy, all the homeowners in Province could provide childcare services to their grandchildren or others seven days a week from before sunrise until well after sunset. Province would no longer be an age-restricted community because the exception would have swallowed the rule."

  • Context: The ALJ’s rationale for why daytime presence must be factored into the definition of "residing" to protect the community’s fundamental character.
On the Definition of Residency

"Reside means 'to dwell permanently or for a considerable time.' Eighty or 85 hours per week is a considerable time."

  • Context: This statement forms the basis of the legal conclusion that the Respondent was in violation of the CC&Rs even if the children did not stay overnight.
Regarding the Revocation of Accommodation

"The Association has determined that the accommodation requested is not necessary to accommodate your disability… there has been no assertion and/or showing by you that arrangements other than your granddaughter and her children moving in with you cannot be made to provide that care without violating the age restriction provisions."

  • Context: Excerpt from the Petitioner's October 1, 2015, letter revoking the accommodation, highlighting the burden of proof required for a disability accommodation that violates core community rules.

Evidence Summary

The following table summarizes the key evidence presented during the hearing on June 1, 2016:

Witness/Evidence Source Key Testimony/Data Point
Rebecca Clark (Neighbor) Reported children were "there all the time," riding bicycles in the cul-de-sac; noted the family's car was in the driveway most nights.
Rosie Kuzmic (Advisory Committee) Confirmed multiple complaints from neighbors regarding children and the potential threat to the community's age-restricted status.
Respondent/Family Testimony Admitted children were at the home 5 days a week (6:00 AM – 7:30 PM) and on weekends, totaling ~80 hours per week.
NextDoor.com Post Post by the granddaughter revealed she was working/in school, contradicting the initial "24-hour care" justification for accommodation.
Petitioner's Exhibits Documentation of CC&Rs and the recorded 2010 amendment defining "Occupancy."

Actionable Insights

For Homeowners’ Associations (HOAs)
  • Clarity in Definitions: HOAs should ensure that definitions of "occupancy" and "residency" are explicit and account for substantial daytime presence, not just overnight stays.
  • Verification of Accommodations: When granting reasonable accommodations for caregivers, associations should require specific verification of necessity and monitor for changes in circumstances that might render the accommodation invalid.
  • Consistent Enforcement: The ruling suggests that proactive enforcement is necessary to prevent "the exception from swallowing the rule," particularly in communities where age-restricted status is a primary value proposition.
For Residents and Caregivers
  • Residency Limits: Residents should be aware that "occupancy" can be legally defined by the total number of hours spent at a property, even if that presence does not include sleeping overnight.
  • Burden of Proof for Disability: Requests for accommodation must demonstrate that the specific arrangement is necessary for the disability, rather than merely convenient for the family members involved.
  • Transparency: Discrepancies between formal requests and public statements (such as social media posts) can be used as grounds for revoking previously granted housing exceptions.

Final Decision and Order

The Administrative Law Judge ordered the following:

  1. Compliance: Respondent must comply with Article 3, Section 3.1(b) of the CC&Rs (effectively meaning the children cannot be present for a "considerable time" that constitutes residency).
  2. Costs: Respondent was ordered to pay the Petitioner’s filing fee.
  3. Finality: The decision was certified as final by the Interim Director of the Office of Administrative Hearings on July 14, 2016, following the agency's failure to take action to modify or reject the ALJ's recommendation.

Case Study: Province Community Association v. Caroll Gaines

This study guide provides an analysis of the administrative hearing regarding age-restricted housing regulations within the Province Community Association. It explores the legal complexities of Covenants, Conditions, and Restrictions (CC&Rs), the implementation of the Housing for Older Persons Act (HOPA), and the definitions of residency versus occupancy in a planned community.

Key Concepts and Case Overview

1. The Nature of Age-Restricted Communities

Province is a planned community in Maricopa, Arizona, specifically marketed to retired persons aged 55 and older. It is governed by a homeowners’ association (Petitioner) and operates under the federal Housing for Older Persons Act of 1995 (HOPA). These communities are permitted to restrict residency based on age to maintain their specialized status.

2. Covenants, Conditions, and Restrictions (CC&Rs)

The legal framework of the community is defined by its CC&Rs. In this case, the central dispute involves:

  • Article 3, Section 3.1(b): States the property is an age-restricted community. It allows persons under 19 to stay overnight for up to 90 days per year but explicitly forbids them from "occupying" any unit.
  • Section 2.48 (Amended): Defines "Occupy," "Occupies," or "Occupancy" as actually residing in a unit for at least 90 days in a calendar year.
3. Reasonable Accommodation vs. Community Standards

The Respondent, Caroll Gaines, requested an accommodation for her granddaughter and great-grandchildren to live with her to provide 24-hour care due to her disabilities (high blood pressure, hemochromatosis, Meniere’s syndrome, and mobility issues).

  • Granting and Revocation: The Association initially granted the request but revoked it after finding that the granddaughter was working and attending school outside the home, suggesting that 24-hour care was not being provided as originally asserted.
  • Legal Conflict: The Association argued that the accommodation was a "convenience" rather than a "necessity" and that alternative care arrangements could be made without violating age restrictions.
4. Legal Definition of "Residing"

A pivotal element of the Administrative Law Judge's (ALJ) decision was the interpretation of what it means to "reside." The Respondent argued that because the children did not stay overnight after the revocation, they were not "occupying" the home. However, the ALJ determined:

  • "Reside" means to dwell permanently or for a "considerable time."
  • Spending 80 to 85 hours per week at a location constitutes a considerable time.
  • "Residence" refers to bodily presence as an inhabitant, regardless of where one's "domicile" (legal home) is located.

Short-Answer Practice Questions

1. Who bears the burden of proof in this administrative hearing?

Answer: The Petitioner (Province Community Association) bears the burden of proof to establish a violation by a preponderance of the evidence. The Respondent bears the burden of establishing affirmative defenses.

2. What federal act allows Province to operate as an age-restricted community?

Answer: The Housing for Older Persons Act of 1995 (HOPA).

3. How do the CC&Rs define "Occupancy"?

Answer: Under Section 2.48, occupancy is defined as actually residing in the unit for at least 90 days in the applicable calendar year.

4. What was the primary reason the Association revoked the Respondent's reasonable accommodation?

Answer: The Association discovered through social media (NextDoor.com) and discussions that the granddaughter was working and going to school outside the home, contradicting the claim that she was providing 24-hour care.

5. How many overnight stays are permitted for persons under 19 per year according to the CC&Rs?

Answer: Up to 90 days per year.

6. What was the ALJ’s ruling regarding the children’s presence in the home during the day?

Answer: The ALJ ruled that spending 80–85 hours per week in the home constituted "residing" and therefore violated the CC&Rs, even if the children did not stay overnight.


Essay Prompts for Deeper Exploration

  1. The "Exception Swallowing the Rule": Analyze the ALJ’s argument that if daytime-only residency (85 hours a week) were permitted in an age-restricted community, "the exception would have swallowed the rule." Discuss the potential long-term impacts on the community's legal status if the Association had lost this case.
  2. Necessity vs. Convenience in Accommodations: Evaluate the criteria used by the Association to revoke the reasonable accommodation. At what point does a caregiver's schedule turn a "necessary" living arrangement into a "convenient" one under the law?
  3. Judicial Interpretation of Language: The ALJ used dictionary definitions and legal dictionaries to define "reside" and "occupy." Discuss the importance of linguistic precision in drafting community bylaws and how ambiguous terms can lead to protracted legal disputes.

Glossary of Important Terms

Term Definition
Administrative Law Judge (ALJ) A judge who orients over administrative hearings and issues decisions based on testimony and evidence regarding agency regulations.
CC&Rs Covenants, Conditions, and Restrictions; the governing documents that dictate the rules for a planned community.
Domicile A person's permanent legal home, requiring both bodily presence and an intention to make the place one's home.
HOPA Housing for Older Persons Act; federal legislation providing exemptions for senior housing to allow age-based discrimination.
Occupancy Actually residing in a unit for a specific duration (in this case, 90 days) within a calendar year.
Preponderance of the Evidence The evidentiary standard where proof is "more probably true than not," or the "greater weight" of the evidence.
Reside To dwell permanently or for a considerable time; defined by bodily presence as an inhabitant.
Respondent The party against whom a petition is filed; in this case, the homeowner Caroll Gaines.
Petitioner The party filing the petition for a hearing; in this case, the Province Community Association.

Beyond Sleepovers: Understanding "Occupancy" in Age-Restricted Communities

1. Introduction: The Maricopa Dispute

In the manicured cul-de-sacs of Province, a planned community in Maricopa, Arizona, the marketing slogan "retire like you mean it" isn't just a lifestyle pitch—it is a contractual promise. Developed by Meritage Homes Corporation, Province is the only 55+ age-restricted community in the city. However, a significant ruling by the Arizona Office of Administrative Hearings in the case of Province Community Association vs. Caroll Gaines (No. 16F-H1616007-BFS) has redefined what it means to "reside" in such a community.

The dispute centered on whether a homeowner, Caroll Gaines, violated the association's Declaration of Covenants, Conditions, and Restrictions (CC&Rs) by allowing her minor great-grandchildren to be present in her home for nearly every waking hour. While the homeowner argued that no violation occurred because the children did not stay overnight, the Association contended that their consistent, long-term presence constituted prohibited occupancy. Administrative Law Judge (ALJ) Diane Mihalsky was tasked with determining where "visiting" ends and "occupying" begins.

2. The Rules of the Road: CC&Rs and Age Restrictions

The legal integrity of an age-restricted community relies on strict adherence to the federal Housing for Older Persons Act (HOPA). To maintain this status, Province operates under specific CC&Rs that limit the presence of younger individuals.

The heart of the legal conflict lies in Article 3, Section 3.1(b):

Age Restricted Housing. PROVINCE is intended to provide housing primarily for persons 55 years of age or older, pursuant to HOPA . . . .¹ The Property shall be operated as an age restricted community in compliance with any and all applicable Arizona and federal laws. Subject to the foregoing, persons under 19 years of age may stay overnight in a Unit for up to 90 days during the year, but shall not Occupy any Unit. ¹ The federal Housing for Older Persons Act of 1995. See 24 C.F.R. Part 100.

To navigate these rules, the Association distinguishes between two categories of presence for those under 19:

  • Staying Overnight: Explicitly permitted for a maximum of 90 days per calendar year.
  • Occupying: Strictly prohibited for individuals under the age of 19.

3. The Definition of "Occupancy" vs. "Visiting"

The pivotal issue before ALJ Mihalsky was the interpretation of "Occupy." A July 28, 2010, amendment to Section 2.48 of the CC&Rs clarified "Occupy" as "actually residing in the Unit for at least 90 days in the applicable calendar year."

The Respondent, Ms. Gaines, maintained that "residing" required sleeping at the property. However, testimony from the homeowner’s daughter and granddaughter revealed a staggering volume of presence: the children were at the home for 60 to 65 hours during the work week and another 14 to 15 hours on weekends.

ALJ Mihalsky determined that the children were present for a total of 80 to 85 hours per week. In her decision, the ALJ defined "reside" as "to dwell permanently or for a considerable time" or having a "bodily presence as an inhabitant."

Crucially, the ALJ applied the "exception swallowing the rule" logic: if overnight stays were the only metric for occupancy, every homeowner in Province could provide full-time childcare services for minors seven days a week, from sunrise to well after sunset. Under such a narrow interpretation, Province would effectively cease to be an age-restricted community, as the intent of the CC&Rs would be nullified by daytime inhabitants.

4. The Role of Reasonable Accommodation

The case was complicated by a request for "Reasonable Accommodation." Ms. Gaines, who is wheelchair-bound and requires 24-hour care, requested in August 2015 that her granddaughter, Alisha Jennings, and the great-grandchildren be allowed to move in so Ms. Jennings could act as a caregiver. The Association initially granted this request.

However, the Association revoked the accommodation on October 1, 2015, following an investigation sparked by a post on NextDoor.com. The post revealed that Ms. Jennings was actually working and attending school outside the home during the day, meaning she was not providing the 24-hour care that formed the basis of the request.

ALJ Mihalsky upheld the revocation, noting that the arrangement was one of "convenience" rather than "necessity." The ruling emphasized that there was no evidence suggesting that other care arrangements—ones that would not require the children to reside in the home—could not have been made to meet Ms. Gaines’ medical needs.

5. Neighbor Testimony and Community Impact

Testimony from neighbors provided a window into the stakes for the broader community. Becky Clark, a resident living cater-cornered to Ms. Gaines, provided compelling testimony regarding the daily presence of the children.

Notably, Ms. Clark herself has six children and 15 grandchildren, yet she testified that she chose to move to Province specifically for its age-restricted status. She argued that she would not have purchased her home had she known children would be residing across the street. This detail underscored the Association’s position: the enforcement of age restrictions is not a matter of personal animosity toward children, but a matter of protecting the specific contractual lifestyle and investment the residents purchased.

Advisory Committee member Rosie Kuzmic echoed these concerns, stating that failure to enforce the CC&Rs would jeopardize Province’s legal status under HOPA and negatively impact homeowner investments.

6. Final Decision and Takeaways

On June 6, 2016, ALJ Mihalsky issued an order requiring the Respondent to comply with Article 3, Section 3.1(b) of the CC&Rs. Furthermore, Ms. Gaines was ordered to pay the Association’s filing fees. The decision was certified as a final agency action on July 14, 2016.

Key Takeaways for Homeowners:

  • Overnight stays are not the only metric for occupancy. Legal residency can be established by a "bodily presence" over a "considerable time," regardless of where a person sleeps.
  • "Residing" is defined by the total volume of hours. The court found that 80–85 hours per week constitutes occupancy.
  • HOAs must strictly enforce age restrictions to protect HOPA status. Inconsistent enforcement creates "exceptions that swallow the rule," threatening the community’s legal standing as a senior-only development.
  • Reasonable accommodations are subject to ongoing verification. If the underlying facts of an accommodation change—such as a caregiver working outside the home—the HOA has the authority to revoke the status if the arrangement is deemed a convenience rather than a medical necessity.

7. Compelling Conclusion

The Province vs. Gaines case serves as a definitive reminder that "retiring like you mean it" requires a strict adherence to the governing documents. While family and caregiving are vital aspects of life, they must be balanced against the contractual obligations of an age-restricted community. As this ruling demonstrates, the definition of "occupancy" is not confined to a pillow and a bed; it is measured by the footprint of one's daily life within the community. For homeowners, understanding the fine print regarding childcare and long-term visits is essential to protecting both their lifestyle and their legal standing.

Case Participants

Petitioner Side

  • Mark K. Sahl (Petitioner Attorney)
    Carpenter, Hazlewood, Delgado & Bolen, PLC
  • Rebecca Clark (Witness)
    Province Community Association (Member)
    Neighbor; resides at 19697 N. Heron Court
  • Rosemary Kuzmic (Witness)
    Province Community Association
    Member of Advisory Committee (shadow board)
  • Dayle Cruz (Witness)
    Post commander for Petitioner's security guards
  • Pamela Hilliard (Witness)
    Province Community Association
    Former Community Manager/Supervisor

Respondent Side

  • Caroll Gaines (Respondent)
    Province Community Association (Member)
    Homeowner; presented testimony
  • Robert J. Metli (Respondent Attorney)
    Munger Chadwick, PLC
  • Barbara Gaines (Witness)
    Respondent's daughter
  • Alisha Jennings (Witness)
    Respondent's granddaughter

Neutral Parties

  • Diane Mihalsky (ALJ)
    Office of Administrative Hearings
  • Debra Blake (Agency Director)
    Department of Fire, Building and Life Safety
    Interim Director
  • Greg Hanchett (Agency Director)
    Office of Administrative Hearings
    Interim Director; signed Certification of Decision
  • Judy Lowe (Commissioner)
    Department of Real Estate
    Received copy of decision
  • Rosella J. Rodriguez (Administrative Staff)
    Office of Administrative Hearings
    Mailed/processed certification

Robert A. White vs. Aspen Shadows Condominium Association

Case Summary

Case ID 16F-H1616001-BFS
Agency DFBLS
Tribunal OAH
Decision Date 2016-04-01
Administrative Law Judge Diane Mihalsky
Outcome The ALJ dismissed all claims. The HOA was found to be in compliance with insurance and records statutes. The maintenance issue involved a Limited Common Element for which the owner was responsible. The noise issue was barred by CC&R waivers and timing.
Filing Fees Refunded $2,000.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Robert A. White Counsel
Respondent Aspen Shadows Condominium Association Counsel Maria R. Kupillas

Alleged Violations

A.R.S. § 33-1253
A.R.S. § 33-1247
CC&Rs 4.23
A.R.S. § 33-1260

Outcome Summary

The ALJ dismissed all claims. The HOA was found to be in compliance with insurance and records statutes. The maintenance issue involved a Limited Common Element for which the owner was responsible. The noise issue was barred by CC&R waivers and timing.

Why this result: Petitioner failed to meet the burden of proof on all counts. The HOA demonstrated compliance with statutes (electronic records, reasonably available insurance) and the CC&Rs (Limited Common Element responsibility, noise waivers).

Key Issues & Findings

Failure to Maintain All-Risk Insurance

Petitioner alleged the HOA failed to maintain required insurance coverage because the insurer denied a claim for a slow leak/construction defect.

Orders: Dismissed. Respondent maintained a policy; exclusions for slow leaks/defects are common and reasonably available.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • 4
  • 14
  • 16
  • 54
  • 55

Failure to Maintain Common Elements (Grinder Pump)

Petitioner alleged the HOA failed to repair a grinder pump damaged by storm runoff and improper installation.

Orders: Dismissed. Petitioner failed to prove the pump was defective. As a Limited Common Element, costs were assessable to Petitioner anyway.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • 5
  • 28
  • 31
  • 56
  • 57

Failure to Enforce Floor Covering Restrictions

Petitioner alleged the HOA failed to enforce prohibitions against hard floor coverings in the unit above him, causing noise.

Orders: Dismissed. The flooring was installed years prior to Petitioner's purchase. Petitioner assumed risk of noise under CC&Rs.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • 6
  • 41
  • 44
  • 58
  • 59

Failure to Provide Records (Resale Disclosure)

Petitioner alleged the HOA failed to provide paper copies of governing documents upon purchase, offering electronic versions instead.

Orders: Dismissed. The statute permits electronic delivery.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • 7
  • 47
  • 59
  • 60

Video Overview

Audio Overview

Decision Documents

16F-H1616001-BFS Decision – 488610.pdf

Uploaded 2026-04-24T10:56:58 (203.0 KB)

16F-H1616001-BFS Decision – 495160.pdf

Uploaded 2026-04-24T10:57:07 (59.8 KB)

Briefing Document: Robert A. White v. Aspen Shadows Condominium Association

Executive Summary

This briefing document summarizes the administrative hearing and subsequent decision regarding the dispute between Robert A. White (Petitioner) and the Aspen Shadows Condominium Association (Respondent). The case (No. 16F-H1616001-BFS) was heard by Administrative Law Judge (ALJ) Diane Mihalsky on March 24, 2016.

The Petitioner, a homeowner in the Aspen Shadows development, alleged that the Association violated Arizona Revised Statutes (A.R.S.) and the community's Covenants, Conditions, and Restrictions (CC&Rs) across four primary areas: insurance coverage, maintenance of common elements (grinder pump), enforcement of flooring restrictions, and the provision of resale disclosure documents.

On April 1, 2016, the ALJ recommended the dismissal of the petition, finding that the Respondent had acted within its legal and contractual authority and that the Petitioner failed to meet the burden of proof for his claims. This decision was certified as final by the Department of Fire, Building and Life Safety on May 9, 2016.


Analysis of Key Themes

1. Insurance Obligations and Coverage Exclusions

A central theme of the dispute was whether the Association maintained adequate property insurance as required by A.R.S. § 33-1253 and Article 8.1.1 of the CC&Rs.

  • Petitioner's Claim: He argued that the Association's insurance should have covered water damage in his unit (Unit 41) caused by a leak in the unit above (Unit 42). He contended that the Association "withdrew" the claim or held an inadequate policy that did not cover "all risks."
  • Respondent's Defense: The Association demonstrated it submitted the claim to Farmers Insurance. The insurer denied the claim based on policy exclusions for "wear and tear," "faulty installation," and damage occurring over a long period (more than 14 days).
  • ALJ Finding: The Respondent established that its policy was consistent with those "reasonably available" to condominium associations. The ALJ concluded the Association did not violate its duties simply because a specific claim was denied under standard exclusions.
2. Maintenance and Repair of Limited Common Elements

The dispute addressed the responsibility for repairing a "grinder pump" serving the Petitioner's unit.

  • The Issue: The Petitioner replaced a failing grinder pump at his own expense ($2,556.84 total) and sought reimbursement, blaming improper installation and a poorly designed diversion wall for the failure.
  • Respondent's Defense: The Association’s facilities engineer, Ty Hart, inspected the site and found the pump lid was partially off, allowing debris in. He further stated the drainage was subsequently addressed and repaired.
  • Legal Interpretation: Under CC&R Section 5.1, while the Association is generally responsible for common elements, it has the right to assess the cost of repairing "Limited Common Elements" (those serving fewer than all units) back to the benefiting owner. Because the pump served only Unit 41, the ALJ found the reimbursement claim moot.
3. CC&R Enforcement and Sound Liability

The Petitioner sought enforcement of CC&R Section 4.23, which prohibits hard floor coverings in certain unit types, alleging noise from Unit 42's hardwood floors impacted his unit's sale price.

  • Evidence of Violation: The Respondent admitted the owner of Unit 42 had hardwood floors but indicated it was investigating whether a variance had been granted in 2008.
  • Liability Release: The ALJ highlighted CC&R Section 13.20 ("Sound issues; Release of Claims"), which explicitly states that unit owners assume the risk of noise and vibrations in attached residential units and release the Association from liability regarding such claims.
  • Outcome: The ALJ determined the Petitioner did not establish the Association was responsible for the potential violation, particularly as the floors were installed years before he purchased the unit.
4. Statutory Requirements for Resale Disclosure

The final theme involved the delivery of governing documents during the property purchase process under A.R.S. § 33-1260.

  • Petitioner's Claim: He argued he never received the Bylaws and CC&Rs in the "required written" (paper) format before closing.
  • Statutory Reality: A.R.S. § 33-1260 allows associations to provide documents in "either paper or electronic format."
  • Evidence: The Respondent provided evidence that electronic access was offered and that hard copies were eventually mailed to the Petitioner eight days before closing. The ALJ ruled that the Petitioner’s refusal to accept electronic delivery did not constitute a violation by the Association.

Important Quotes with Context

Quote Source/Context Significance
"The insurance policies purchased by the Association shall… contain… A 'severability of interest' endorsement which shall preclude the insurer from denying the claim of a Unit Owner because of the negligent acts of [Respondent] or other Unit Owners." CC&R Article 8.1.1(vii)(e); quoted in the ALJ's Findings of Fact. This defines the standard for Association insurance and was the basis for the Petitioner's claim of coverage violation.
"Unfortunately, wear and tear, faulty or improper installation, mold, damages caused by mold and water damages that occur over a long period of time are all excluded from coverage under your policy." Farmers Insurance Denial Letter (Dec 7, 2015); addressed to the Community Manager. This established that the claim was denied by the carrier's independent investigation, not "withdrawn" by the Association.
"Neither the Declarant Parties, the Association nor any director, officer, agent or employee of the Association shall be liable to any Unit Owner… for any claims or damages resulting… from any noise or vibrations emanating from one unit to another." CC&R Section 13.20; quoted in the ALJ's Findings of Fact. This provided a legal shield for the Association against the Petitioner's noise-related complaints.
"A unit owner shall mail or deliver to a purchaser… all of the following in either paper or electronic format: 1. A copy of the bylaws… 2. A copy of the declaration." A.R.S. § 33-1260(A); cited in Conclusions of Law. This statute confirmed the Association's right to provide documents electronically, negating the Petitioner's demand for paper-only delivery.

Actionable Insights

For Homeowners' Associations
  • Maintain Clear Records of Variances: The Association's difficulty in immediately producing a 2008 variance for a flooring violation highlights the need for organized, long-term archives of Board meeting minutes and granted exceptions.
  • Document Distribution Standards: Associations are legally permitted to use electronic delivery for resale disclosures. Standardizing this process and keeping delivery receipts (as the Association did with "HomeWiseDocs") provides a strong defense against claims of non-disclosure.
  • Insurance Policy Education: Associations should ensure members understand that "All Risk" property insurance still contains standard exclusions (e.g., slow leaks, wear and tear), and that the Association's policy is not a substitute for individual unit owner insurance.
For Property Owners
  • Due Diligence on Sound Exposure: Owners purchasing units in attached developments should be aware that CC&Rs often contain "assumption of risk" clauses regarding noise. Investigating the unit above for hard flooring prior to purchase is a critical step.
  • Burden of Proof in Administrative Hearings: To succeed in a petition against an HOA, the owner must provide a "preponderance of the evidence." In this case, the Petitioner failed to prove that his specific grinder pump was defective or that the Association had a duty to cover a denied insurance claim.
  • Limited Common Element Costs: Owners should verify which elements of their unit are classified as "Limited Common Elements," as the Association often has the right to bill the repair costs for these items back to the individual owner.

Study Guide: White v. Aspen Shadows Condominium Association (No. 16F-H1616001-BFS)

This study guide provides a comprehensive overview of the administrative law case Robert A. White v. Aspen Shadows Condominium Association. It explores the legal disputes between a condominium owner and a homeowners' association (HOA) regarding insurance coverage, maintenance responsibilities, flooring restrictions, and statutory disclosure requirements.


I. Case Overview and Key Entities

Core Parties
  • Petitioner: Robert A. White, owner of Unit 41 in the Aspen Shadows Condominium development.
  • Respondent: Aspen Shadows Condominium Association, the homeowners' association (HOA) responsible for the development located in Flagstaff, Arizona.
  • Administrative Law Judge (ALJ): Diane Mihalsky, who presided over the hearing on March 24, 2016.
Primary Legal Frameworks
  • Arizona Revised Statutes (A.R.S.) Title 33 (Condominiums): Specifically sections 33-1247 (Maintenance and Repair), 33-1253 (Insurance), and 33-1260 (Resale Disclosure).
  • Covenants, Conditions, and Restrictions (CC&Rs): The governing documents of the Aspen Shadows Condominium Association.

II. Summary of Disputes and Legal Findings

1. Insurance Coverage (A.R.S. § 33-1253 & CC&R Article 8)

The Petitioner alleged that the Respondent failed to provide adequate insurance coverage after a water leak from Unit 42 caused damage to his unit (Unit 41). The HOA's insurer, Farmers Insurance, denied the claim.

  • Evidence: The insurer determined the leak was a "repeated, slow drip" over at least 14 days, caused by faulty installation or wear and tear.
  • ALJ Finding: The Respondent maintained an "All Risk" policy as required. However, exclusions for slow leaks, mold, and faulty construction are common in policies "reasonably available" to HOAs. Therefore, the Respondent did not violate the statute or CC&Rs.
2. Maintenance of the Grinder Pump (A.R.S. § 33-1247 & CC&R Article 5)

The Petitioner claimed a grinder pump serving his unit was damaged by storm water runoff due to an improperly installed diversion wall. He sought reimbursement for replacement costs ($1,697.50 for the pump and $859.34 for installation).

  • Evidence: A facilities engineer inspected the site and found the pump lid was unsecured, allowing debris to enter. The engineer also confirmed the pump was in working order after cleaning.
  • Legal Distinction: The grinder pump was classified as a Limited Common Element because it served only Unit 41.
  • ALJ Finding: Under CC&R Section 5.1, the HOA has the right to assess the cost of maintenance or repair of a Limited Common Element back to the specific unit owner it serves. Thus, the HOA was not liable for the costs.
3. Hard Floor Restrictions (CC&R Section 4)

The Petitioner alleged the unit above him (Unit 42) violated CC&R Section 4.23, which prohibits hard floor coverings in certain areas to prevent noise disturbances.

  • Evidence: The owner of Unit 42 claimed to have obtained a variance in 2008. Furthermore, CC&R Section 13.20 contains a "Release of Claims" where owners assume the risk of noise and vibration in attached units.
  • ALJ Finding: Because the floor was installed six years before the Petitioner purchased his unit, and because of the explicit noise release in the CC&Rs, the Respondent was not held responsible for the alleged violation.
4. Resale Disclosure (A.R.S. § 33-1260)

The Petitioner argued that the Respondent failed to provide required governing documents (Bylaws, CC&Rs) in a written format during his purchase in 2014.

  • Evidence: The Respondent provided the documents electronically via a third-party website (HomeWiseDocs). When the Petitioner objected to the electronic format, hard copies were mailed eight days before closing.
  • ALJ Finding: Arizona statute allows for delivery in "either paper or electronic format." The Petitioner’s refusal to accept electronic delivery did not constitute a statutory violation by the HOA.

III. Short-Answer Practice Questions

  1. What is the "burden of proof" in this administrative hearing, and which party carries it?
  • Answer: The Petitioner bears the burden of proof to establish violations by a "preponderance of the evidence."
  1. How does A.R.S. § 33-1253 define the HOA's obligation regarding property insurance?
  • Answer: The association must maintain, to the extent reasonably available, property insurance on common elements against all risks of direct physical loss.
  1. Why was the insurer's denial of the water damage claim upheld by the ALJ?
  • Answer: The damage was caused by a slow leak over time, which is a standard exclusion in insurance policies reasonably available to HOAs.
  1. What defines a "Limited Common Element" according to the Aspen Shadows CC&Rs?
  • Answer: A portion of the common elements allocated for the exclusive use of one or more, but fewer than all, of the units.
  1. Under A.R.S. § 33-1260, in what formats is an HOA permitted to provide resale disclosure documents?
  • Answer: In either paper or electronic format.
  1. What was the outcome regarding the Petitioner's claim for the cost of the grinder pump replacement?
  • Answer: The claim was dismissed because the pump is a Limited Common Element for which the HOA can assess repair costs to the benefiting owner.

IV. Essay Prompts for Deeper Exploration

  1. The Interplay of Statute and Contract: Analyze how the Arizona Revised Statutes (A.R.S.) and the Aspen Shadows CC&Rs work together to define the responsibilities of the HOA. Use the grinder pump dispute to illustrate how a specific CC&R provision (Article 5.1) can impact the application of general maintenance statutes (A.R.S. § 33-1247).
  1. "Reasonably Available" Insurance: Discuss the legal significance of the phrase "to the extent reasonably available" in the context of HOA insurance requirements. How did this phrasing protect the Aspen Shadows Condominium Association from liability when their insurer denied coverage for a slow plumbing leak?
  1. Electronic Disclosure and Modern Governance: Evaluate the ALJ’s ruling on the delivery of governing documents. Should a homeowner have the right to demand paper copies over electronic ones, or does the statutory allowance for "electronic format" reflect a necessary evolution in association management? Support your argument with details from the case.

V. Glossary of Important Terms

Term Definition
A.R.S. Arizona Revised Statutes; the codified laws of the state of Arizona.
CC&Rs Covenants, Conditions, and Restrictions; the governing legal documents that dictate the rules for a common-interest development.
Common Elements Portions of the condominium development other than the units (e.g., roofs, grounds, structural walls).
Limited Common Element A common element reserved for the exclusive use of a specific unit or units (e.g., a specific unit's grinder pump or patio).
PEX Piping A type of flexible plastic piping used in plumbing systems; cited in this case as the source of a slow leak.
Preponderance of the Evidence The standard of proof in civil cases, meaning the evidence shows that a contention is "more probably true than not."
Resale Disclosure The process and documents required by law to be provided to a buyer when a property within an HOA is sold.
Variance An official permit to depart from the requirements of the CC&Rs (e.g., being allowed to install hard flooring where it is usually prohibited).
Grinder Pump A device used to process sewage waste from a unit into the main sewer or septic system.

The Limits of Association Liability: Key Takeaways from White v. Aspen Shadows Condominium Association

The administrative case of Robert A. White vs. Aspen Shadows Condominium Association (No. 16F-H1616001-BFS) serves as a stark reminder of the financial and legal risks inherent in condominium ownership. The Petitioner, who purchased his unit for $427,000 in 2014, found himself under contract to sell it just two years later for only $315,000—a loss of $112,000. Attributing this loss in part to Association mismanagement, he filed a petition alleging four distinct violations of Arizona statutes and the community’s CC&Rs.

The subsequent dismissal of all claims by the Administrative Law Judge (ALJ) provides a vital blueprint for property owners and community managers. This case highlights a common point of friction: the gap between a homeowner’s expectations of "Association responsibility" and the actual legal boundaries established by governing documents and state law.

The Insurance Gap: "All Risk" vs. The Slow Drip

This dispute highlights a critical misunderstanding of "All Risk" insurance. Following a water leak from Unit 42 into the Petitioner’s unit, the Association’s carrier, Farmers Insurance, ultimately denied the claim.

A key lesson in administrative paper trails emerged here: the Community Manager (Ms. Lashlee) initially suggested she did not wish to pursue the claim due to a $5,000 deductible, leading to a "Withdrawal of Claim" letter. However, the adjuster’s formal investigation continued, resulting in a final "Denial." The ALJ found that under A.R.S. § 33-1253, an Association is only required to maintain insurance that is "reasonably available." According to Conclusion of Law #4, the exclusions applied in this case are common industry standards, meaning the Association fulfilled its duty by providing a policy that met the "reasonably available" market standard.

Covered Loss vs. Policy Exclusion

The following table contrasts standard industry inclusions with the specific exclusions identified by the Farmers Insurance adjuster in this case:

Covered Events (Standard Inclusions) Excluded Events (Case Facts)
Sudden and accidental discharge of water Slow drips occurring over 14+ days
Bursting of frozen pipes Wear and tear (e.g., aged PEX piping)
Fire sprinkler malfunctions Faulty, inadequate, or defective installation
Accidental cracking of a system Mold and damages caused by mold

The Grinder Pump Dilemma: Navigating Limited Common Elements

The Petitioner sought nearly $2,500 in reimbursement for a failed grinder pump, alleging that an improperly installed diversion wall caused debris-laden runoff to destroy the equipment. This claim failed because of the intersection between A.R.S. § 33-1247 and the CC&Rs.

While A.R.S. § 33-1247 generally holds an association responsible for common element maintenance, it yields to specific provisions in a community’s Declaration. Here, CC&R Section 1.2.26 defines "Limited Common Elements" (LCE) as portions of the common elements reserved for the exclusive use of specific units. Because the pump served only Unit 41, it was an LCE. Under CC&R Section 5.1, the Association has the right to assess the cost of repairing an LCE back to the benefiting unit owner.

The Association’s defense was bolstered by the testimony of Ty Hart, a Grade 4 wastewater operator with 14 years of experience. Expert testimony outweighed the homeowner’s anecdotal claims; Mr. Hart noted that the pump well was designed to be debris-proof, but his inspection found the lid "half off." Despite a minor scrivener’s error in the engineer's documentation (dating the repair to 2014 instead of 2015), his expert credibility regarding owner-maintenance failure remained the deciding factor.

The Noise Factor: Hard Floors and Assumption of Risk

The Petitioner alleged the Association failed to enforce CC&R Section 4.23, which prohibits hard floor coverings, leading to noise disturbances from Unit 42. However, Section 13.20 ("Sound issues; Release of Claims") provided a robust defense for the Association.

The ALJ’s ruling against the Petitioner rested on three pillars:

  1. Pre-existing Conditions: The hard floor was installed in 2008, six years before the Petitioner’s purchase. This is a primary defense against failure-to-enforce claims; the Association is not required to retroactively litigate long-standing modifications.
  2. Contractual Assumption of Risk: By purchasing an attached unit, owners acknowledge that noise and vibrations are inherent to the property type.
  3. Liability Waivers: The CC&R language explicitly releases the Association and its directors from any claims or damages resulting from noise emanating from one unit to another.

Digital vs. Paper: Navigating Resale Disclosures

Finally, the Petitioner alleged the HOA failed to provide required disclosures during his 2014 purchase. He had refused to use an electronic portal (HomeWiseDocs.com) and insisted on paper copies.

The legal reality, per A.R.S. § 33-1260, is that associations may provide documents in "either paper or electronic format." The evidence showed the Association provided access via a digital portal for a nominal $21.00 fee. The ALJ ruled that a buyer’s personal refusal to accept digital copies does not constitute a statutory violation by the HOA. Furthermore, evidence showed the Association’s escrow officer had mailed hard copies as a courtesy eight days prior to closing regardless.

Conclusion: Strategy Checklist for the Informed Homeowner

The March 24, 2016, hearing resulted in a total dismissal of the petition, confirming that the Association acted within its authority and statutory obligations. For property owners, the $112,000 loss suffered by the Petitioner serves as a final warning: the "price" of not understanding your CC&Rs before closing escrow can be devastating.

Homeowner's Strategy Checklist

To protect your investment and avoid fruitless litigation, homeowners should:

  • Audit Insurance Specifics: Do not assume "All Risk" means "Any Damage." Verify exclusions for "slow leaks" (14+ days) and "wear and tear," which are standard in reasonably available HOA policies.
  • Identify Limited Common Elements (LCE): Don't just read the definition; ask for a specific list of elements (e.g., grinder pumps, AC pads, balconies) that have historically been assessed to individual units.
  • Investigate Pre-existing Conditions: If you are sensitive to noise, verify the flooring types in units above you before closing. Per Section 13.20, you assume the risk of noise the moment you sign the purchase contract.
  • Accept Electronic Disclosures: Under A.R.S. § 33-1260, electronic delivery is a legal standard. Refusing digital access only creates unnecessary friction and does not exempt you from being bound by the documents.

Ultimately, the most effective protection for any buyer is a proactive, expert-led review of the CC&Rs and insurance binders before the expiration of the inspection period.

Case Participants

Petitioner Side

  • Robert A. White (Petitioner)
    Owner of Unit 41

Respondent Side

  • Maria R. Kupillas (attorney)
    Choate & Seletos
    Represented Respondent
  • Melanie Lashlee (community manager)
    Testified for Respondent
  • Ty Hart (engineer)
    Flagstaff Ranch
    Facilities Engineer
  • Faith Johnson (escrow officer)
    Respondent's escrow officer, initials 'f.j.'

Neutral Parties

  • Diane Mihalsky (ALJ)
    Office of Administrative Hearings
    Administrative Law Judge
  • Kenji Cassady (witness)
    Royal Plumbing, Inc.
    Plumber who repaired leak in Unit 42
  • Nicolas Boley (claims representative)
    Farmers Insurance
    Senior Field Claims Representative
  • Tyler (contractor)
    DC Restoration
    Mitigation contractor
  • Jacqueline Martinez (contractor)
    Damage Control AZ
    Sent email confirming leak duration
  • Dave Taylor (unit owner)
    Owner of Unit 42
  • Debra Blake (Interim Director)
    Department of Fire Building and Life Safety
    Agency head
  • Greg Hanchett (Interim Director)
    Office of Administrative Hearings
    Signed Certification of Decision
  • Joni Cage (staff)
    Department of Fire Building and Life Safety
    Recipient of decision copy
  • Rosella J. Rodriguez (clerk)
    Office of Administrative Hearings
    Mailed/transmitted decision