Keith A. Shadden v. Las Brisas Community Association

Case Summary

Case ID 25F-H043-REL
Agency
Tribunal
Decision Date 2025-07-07
Administrative Law Judge VMT
Outcome
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner Keith A. Shadden Counsel Pro Per
Respondent Las Brisas Community Association Counsel Kyle Banfield, Esq., Emily E. Cooper, Esq.

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H043-REL Decision – 10_TAB H – Denial of Architectural Design hearing request.pdf

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25F-H043-REL Decision – 11_TAB I – Email concerning unable to attend hearing on Architectural Design with HOA Board.pdf

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25F-H043-REL Decision – 1298924.pdf

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25F-H043-REL Decision – 12_TAB J – HOA Board denial Letter of Architectural Design appeal.pdf

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25F-H043-REL Decision – 1303564.pdf

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25F-H043-REL Decision – 1312135.pdf

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25F-H043-REL Decision – 1312136.pdf

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25F-H043-REL Decision – 1314210.pdf

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25F-H043-REL Decision – 1315443.pdf

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25F-H043-REL Decision – 1315444.pdf

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25F-H043-REL Decision – 1316546.pdf

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25F-H043-REL Decision – 1316554.pdf

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25F-H043-REL Decision – 1317444.pdf

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25F-H043-REL Decision – 1317445.pdf

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25F-H043-REL Decision – 1317647.pdf

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25F-H043-REL Decision – 1317648.pdf

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25F-H043-REL Decision – 1325514.pdf

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25F-H043-REL Decision – 1325661.pdf

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25F-H043-REL Decision – 1325928.pdf

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25F-H043-REL Decision – 13_TAB K – Email for HOA Board consideration before rendering Architectural Design Appeal Decision.pdf

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25F-H043-REL Decision – 14_TAB L – Email to Community Manager with Owner Building Option List for window blinds.pdf

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25F-H043-REL Decision – 15_Table of Content.pdf

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25F-H043-REL Decision – 1_Homeowner Association HOA Dispute Process Petition.pdf

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25F-H043-REL Decision – 2_Statement of Facts and Argument.pdf

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25F-H043-REL Decision – 3_TAB A – Home Build option sheet.pdf

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25F-H043-REL Decision – 4_TAB B – Violation notification from HOA.pdf

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25F-H043-REL Decision – 5_TAB C – Hearing Request and communication with Community Manager.pdf

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25F-H043-REL Decision – 6_TAB D – Las Brisas.3.Declaration of Covenants Conditions Restrictions.pdf

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25F-H043-REL Decision – 7_TAB E – HOA Board Response Letter.pdf

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25F-H043-REL Decision – 8_TAB F – Architectural Design Request.pdf

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25F-H043-REL Decision – 9_TAB G – Architectural Design Request Response Letter.pdf

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25F-H043-REL Decision – Answer – Las Brisas (1).pdf

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25F-H043-REL Decision – Arizona Corporation Commission.pdf

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25F-H043-REL Decision – Filing Fee Receipt.pdf

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25F-H043-REL Decision – Notice of Hearing.pdf

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25F-H043-REL Decision – Notice of Petition.pdf

Uploaded 2026-04-24T12:44:39 (496.6 KB)

Briefing Document: Shadden v. Las Brisas Community Association, Case No. 25F-H043-REL

Executive Summary

This document provides a comprehensive analysis of the legal dispute between homeowner Keith A. Shadden (Petitioner) and the Las Brisas Community Association (Respondent) concerning a violation for reflective material on garage door windows. The case, adjudicated by the Arizona Office of Administrative Hearings, centered on whether the Association correctly applied its Covenants, Conditions, and Restrictions (CC&Rs).

On July 7, 2025, Administrative Law Judge Velva Moses-Thompson issued a decision dismissing Mr. Shadden’s petition. The judge ruled that the Petitioner failed to meet his burden of proof to establish that the Association had violated its governing documents.

The core of the dispute was Mr. Shadden’s allegation that the Association improperly used CC&R Section 5.10 (“Windows”) to cite him for reflective tint on his garage door’s glass cutouts. He argued that the garage door should be governed by Section 5.12 (“Garages and Driveways”). His primary evidence was that the original builder, Taylor Morrison, did not install window treatments on the garage door (a requirement of 5.10), implying the builder did not consider the cutouts to be “windows.”

The Association maintained that the plain language of the CC&Rs prohibits reflective materials on windows, that the glass cutouts are functionally windows, and that this rule is consistently enforced throughout the community. The Judge ultimately agreed with the Association’s interpretation, defining a “window” in its plain meaning as “any transparent opening through which light passes” and noting that Section 5.10 does not explicitly exclude garages.

Case Overview

Case Name

In the Matter of: Keith A. Shadden v. Las Brisas Community Association

Case Number

25F-H043-REL

Arizona Office of Administrative Hearings

Presiding Judge

Velva Moses-Thompson, Administrative Law Judge

Hearing Date

June 16, 2025

Decision Date

July 7, 2025

Petitioner

Keith A. Shadden (representing himself)

Respondent

Las Brisas Community Association, represented by Emily Cooper, Esq.

Core Dispute and Allegations

The central issue of the hearing, as defined in a June 5, 2025 order, was the Petitioner’s allegation that the Respondent was “using incorrect CC&R section (5.10) to create violation for garage door glass cutouts which fall under section 5.12”.

The dispute originated from a violation notice issued to Mr. Shadden on August 19, 2024, for having reflective material on his garage door windows. Subsequent notices with escalating fines were issued on February 13, 2025 (25fine),March21,2025(50 fine), and April 23, 2025 ($100 fine).

Relevant Governing Documents

The case revolved around the interpretation of two specific sections of the Las Brisas Community Association CC&Rs.

Section

Full Text

Article 5.10

Windows

“Within ninety (90) days of occupancy of a Residential Unit each Owner shall install permanent suitable window treatments that are Visible from Neighboring Property. No reflective materials, including, but without limitation, aluminum foil, reflective screens or glass, mirrors or similar type items, shall be installed or placed upon the outside or inside of any windows.”

Article 5.12

Garages and Driveways

“The interior of all garages situated on any lot shall be maintained in a neat and clean condition. Garages shall be used only for the parking of Vehicles and the storage of normal household supplies and materials and shall not be used for or converted to living quarters or recreational activities after the initial construction thereof without the prior written approval of the Architectural Committee. Garage doors shall be left open only as needed for ingress and egress.”

Arguments and Evidence Presented at Hearing

The evidentiary hearing was conducted virtually via Google Meet on June 16, 2025. Both parties presented arguments, testimony, and exhibits.

Petitioner’s Case (Keith A. Shadden)

Mr. Shadden argued that the Association’s application of Section 5.10 to his garage door was incorrect and unreasonable.

Argument from Declarant’s Intent: Mr. Shadden testified that as the original homeowner, he paid the declarant, Taylor Morrison, nearly $1,600 for window treatments on all windows in the home. Because Taylor Morrison did not install any treatments on the garage door’s glass cutouts, he contended this showed the declarant’s intent that these cutouts were not to be considered “windows” under Section 5.10.

Unreasonable Application: He argued that applying the entirety of Section 5.10, including the requirement for window treatments like blinds, to a garage door is an “unrealistic expectation for a homeowner.”

Conflicting Communication: Mr. Shadden presented an email (Exhibit M) from the assistant community manager, K. White, which stated, “you do not have to install window treatment you can leave the windows without the treatments or you may install window treatments.” He argued this showed the Association itself did not apply the full scope of Section 5.10 to the garage.

Testimony on “Window” Definition: Under cross-examination, Mr. Shadden offered several definitions of a window, including “something you look through.” He eventually conceded that the glass cutouts meet a common-sense understanding of a window but maintained his position based on the specific context of the CC&Rs.

Respondent’s Case (Las Brisas Community Association)

The Association, represented by Emily Cooper, Esq., with testimony from Community Manager Jamie Cryblskey, argued its actions were proper and consistent.

Plain Language Interpretation: The Association asserted that the governing documents, including the CC&Rs and Design Guidelines, have “clear and plain language” that expressly prohibits reflective materials on windows.

Consistent Enforcement: Ms. Cryblskey testified that the rule against reflective tint is enforced consistently across all 1,321 lots in the community. She noted that at the time of the hearing, one or two other homeowners had active violations for the same issue and were being treated in the same manner.

Definition of “Window”: The Association argued that a “garage window is a window.” Ms. Cryblskey testified that she personally considers the glass inserts in a garage door to be windows.

Adherence to Due Process: The Association outlined the procedural history, noting Mr. Shadden was provided a hearing before the Board of Directors on October 15, 2024. After his dispute was denied, he was required to submit an architectural application, which was also denied. His subsequent appeal of that denial was heard and denied by the board on December 17, 2024.

Compliance Status: During opening statements, Ms. Cooper noted that Mr. Shadden had since installed a charcoal tint, which is permissible, rendering the petition moot. During testimony, Mr. Shadden stated he had applied black masking tape. Ms. Cryblskey confirmed that as of her last inspection on June 12, 2025, the reflective material was removed and the lot was in compliance.

Final Decision and Legal Conclusions

The Administrative Law Judge issued a final decision on July 7, 2025, dismissing Mr. Shadden’s petition.

Burden of Proof: The decision established that the Petitioner, Mr. Shadden, bore the burden to prove by a preponderance of the evidence that the Respondent had violated its CC&Rs.

Legal Interpretation: The judge’s central conclusion addressed the definition of “window.”

Final Ruling: The judge found that Mr. Shadden failed to meet his evidentiary burden.

Order: The recommended order stated, “IT IS ORDERED that Keith A. Shadden’s petition against Respondent Las Brisas Community Association is dismissed.” The decision is binding unless a party files for a rehearing within 30 days of the order.

Questions

Question

If I file a petition against my HOA, who is responsible for proving the violation occurred?

Short Answer

The homeowner (Petitioner) bears the burden of proof.

Detailed Answer

The homeowner filing the dispute must prove that the HOA violated the governing documents. It is not automatically the HOA's job to prove they were right; the petitioner must first establish the violation.

Alj Quote

Petitioner bears the burden of proof to establish that Respondent violated its CC&Rs by a preponderance of the evidence.

Legal Basis

A.R.S. § 41-1092.07(G)(2); A.A.C. R2-19-119(A) and (B)(1)

Topic Tags

  • burden of proof
  • legal standards
  • procedure

Question

How much evidence do I need to win a hearing against my HOA?

Short Answer

You need a 'preponderance of the evidence,' meaning your claim is more likely true than not.

Detailed Answer

The standard is not 'beyond a reasonable doubt' (like in criminal cases). It is a 'preponderance of the evidence,' which means the evidence must show that the homeowner's argument is more probably true than the HOA's.

Alj Quote

“A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.”

Legal Basis

Morris K. Udall, Arizona Law of Evidence § 5

Topic Tags

  • evidence
  • legal standards
  • definitions

Question

Can the HOA apply 'Window' restrictions (like tint bans) to glass cutouts in my garage door?

Short Answer

Yes, if the cutouts function as windows (allow visibility) and the homeowner fails to prove the specific garage section overrides the window section.

Detailed Answer

In this case, the ALJ dismissed the homeowner's claim that the HOA used the 'incorrect' CC&R section by applying window rules to garage door glass. The ALJ noted it was undisputed that one could see through the cutouts.

Alj Quote

It was undisputed that there are glass door cut outs on Petitioner’s garage door. Petitioner admitted during hearing that a person can see through the glass door cut outs… Petitioner has failed to meet its burden to establish that Respondent used incorrect sections of the CC&Rs when it issued its VIOLATION NOTICE.

Legal Basis

CC&Rs Section 5.10 vs 5.12

Topic Tags

  • architectural control
  • garage doors
  • windows
  • interpretation

Question

Does the HOA have to prove anything during the hearing?

Short Answer

Yes, if the HOA asserts any 'affirmative defenses,' they must prove them.

Detailed Answer

While the homeowner has the initial burden to prove the violation, if the HOA claims a specific legal defense justifies their actions, they carry the burden of proof for that specific defense.

Alj Quote

Respondent bears the burden to establish affirmative defenses by the same evidentiary standard.

Legal Basis

A.A.C. R2-19-119(B)(2)

Topic Tags

  • affirmative defense
  • burden of proof
  • procedure

Question

Can I argue that a restriction doesn't apply because the builder didn't install the item (like blinds) originally?

Short Answer

That argument may fail if the text of the CC&Rs explicitly restricts the item in question.

Detailed Answer

The homeowner argued that because the builder didn't put blinds on the garage door, the 'Window' section (requiring treatments and banning reflective tint) shouldn't apply. The ALJ rejected this argument and dismissed the petition.

Alj Quote

Petitioner contended that because Taylor Morrison did not place window treatment on the garage door cut outs, Taylor Morrison did intend for Section 5.10 of the CC&Rs to apply to garage doors… Petitioner has failed to meet its burden to establish that Respondent used incorrect sections of the CC&Rs

Legal Basis

Preponderance of Evidence

Topic Tags

  • builder intent
  • interpretation
  • architectural restrictions

Question

What agency handles hearings regarding HOA disputes in Arizona?

Short Answer

The Arizona Department of Real Estate (ADRE) receives petitions, which are heard by the Office of Administrative Hearings (OAH).

Detailed Answer

State law authorizes the Department of Real Estate to receive petitions from association members regarding violations of planned community documents.

Alj Quote

The Arizona Department of Real Estate (hereinafter “the Department”) is authorized by statute to receive and to decide Petitions for Hearings from members of homeowners’ associations… concerning violations of planned community documents

Legal Basis

A.R.S. § 32-2199(B)

Topic Tags

  • jurisdiction
  • ADRE
  • OAH

Case

Docket No
25F-H043-REL
Case Title
Keith A. Shadden v. Las Brisas Community Association
Decision Date
2025-07-07
Alj Name
Velva Moses-Thompson
Tribunal
OAH
Agency
ADRE

Questions

Question

If I file a petition against my HOA, who is responsible for proving the violation occurred?

Short Answer

The homeowner (Petitioner) bears the burden of proof.

Detailed Answer

The homeowner filing the dispute must prove that the HOA violated the governing documents. It is not automatically the HOA's job to prove they were right; the petitioner must first establish the violation.

Alj Quote

Petitioner bears the burden of proof to establish that Respondent violated its CC&Rs by a preponderance of the evidence.

Legal Basis

A.R.S. § 41-1092.07(G)(2); A.A.C. R2-19-119(A) and (B)(1)

Topic Tags

  • burden of proof
  • legal standards
  • procedure

Question

How much evidence do I need to win a hearing against my HOA?

Short Answer

You need a 'preponderance of the evidence,' meaning your claim is more likely true than not.

Detailed Answer

The standard is not 'beyond a reasonable doubt' (like in criminal cases). It is a 'preponderance of the evidence,' which means the evidence must show that the homeowner's argument is more probably true than the HOA's.

Alj Quote

“A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.”

Legal Basis

Morris K. Udall, Arizona Law of Evidence § 5

Topic Tags

  • evidence
  • legal standards
  • definitions

Question

Can the HOA apply 'Window' restrictions (like tint bans) to glass cutouts in my garage door?

Short Answer

Yes, if the cutouts function as windows (allow visibility) and the homeowner fails to prove the specific garage section overrides the window section.

Detailed Answer

In this case, the ALJ dismissed the homeowner's claim that the HOA used the 'incorrect' CC&R section by applying window rules to garage door glass. The ALJ noted it was undisputed that one could see through the cutouts.

Alj Quote

It was undisputed that there are glass door cut outs on Petitioner’s garage door. Petitioner admitted during hearing that a person can see through the glass door cut outs… Petitioner has failed to meet its burden to establish that Respondent used incorrect sections of the CC&Rs when it issued its VIOLATION NOTICE.

Legal Basis

CC&Rs Section 5.10 vs 5.12

Topic Tags

  • architectural control
  • garage doors
  • windows
  • interpretation

Question

Does the HOA have to prove anything during the hearing?

Short Answer

Yes, if the HOA asserts any 'affirmative defenses,' they must prove them.

Detailed Answer

While the homeowner has the initial burden to prove the violation, if the HOA claims a specific legal defense justifies their actions, they carry the burden of proof for that specific defense.

Alj Quote

Respondent bears the burden to establish affirmative defenses by the same evidentiary standard.

Legal Basis

A.A.C. R2-19-119(B)(2)

Topic Tags

  • affirmative defense
  • burden of proof
  • procedure

Question

Can I argue that a restriction doesn't apply because the builder didn't install the item (like blinds) originally?

Short Answer

That argument may fail if the text of the CC&Rs explicitly restricts the item in question.

Detailed Answer

The homeowner argued that because the builder didn't put blinds on the garage door, the 'Window' section (requiring treatments and banning reflective tint) shouldn't apply. The ALJ rejected this argument and dismissed the petition.

Alj Quote

Petitioner contended that because Taylor Morrison did not place window treatment on the garage door cut outs, Taylor Morrison did intend for Section 5.10 of the CC&Rs to apply to garage doors… Petitioner has failed to meet its burden to establish that Respondent used incorrect sections of the CC&Rs

Legal Basis

Preponderance of Evidence

Topic Tags

  • builder intent
  • interpretation
  • architectural restrictions

Question

What agency handles hearings regarding HOA disputes in Arizona?

Short Answer

The Arizona Department of Real Estate (ADRE) receives petitions, which are heard by the Office of Administrative Hearings (OAH).

Detailed Answer

State law authorizes the Department of Real Estate to receive petitions from association members regarding violations of planned community documents.

Alj Quote

The Arizona Department of Real Estate (hereinafter “the Department”) is authorized by statute to receive and to decide Petitions for Hearings from members of homeowners’ associations… concerning violations of planned community documents

Legal Basis

A.R.S. § 32-2199(B)

Topic Tags

  • jurisdiction
  • ADRE
  • OAH

Case

Docket No
25F-H043-REL
Case Title
Keith A. Shadden v. Las Brisas Community Association
Decision Date
2025-07-07
Alj Name
Velva Moses-Thompson
Tribunal
OAH
Agency
ADRE

Case Participants

Petitioner Side

  • Keith A. Shadden (Petitioner)
    Homeowner of Lot 1-175
  • Donna M. Shadden (Homeowner)
    Spouse of Keith A. Shadden, co-owner of the property

Respondent Side

  • Kyle Banfield (Attorney)
    CHDB Law LLP
    Attorney for Las Brisas Community Association
  • Emily E. Cooper (Attorney)
    CHDB Law LLP
    Attorney for Las Brisas Community Association
  • Suzanne Hilborn (Legal Assistant)
    CHDB Law LLP
    Filed documents on behalf of Respondent's counsel
  • Jaime Cryblskey (Community Manager)
    City Property Management Company
    Community Manager for Las Brisas Community Association
  • Makayla White (Community Assistant)
    City Property Management Company
    Assistant to Jaime Cryblskey
  • Erica Golditch (Witness)
    City Property Management Company
    Requested to appear via videoconference by Respondent

Neutral Parties

  • Velva Moses-Thompson (Administrative Law Judge)
    Office of Administrative Hearings
    Assigned ALJ for the hearing
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate
  • Gabe Osborn (Representative)
    Arizona Department of Real Estate
    Filed Notice of Hearing
  • Vivian Nuñez (HOA Dispute Process Contact)
    Arizona Department of Real Estate
    Sent Notice of Petition to Respondent

John R Krahn Living Trust/Janet Krahn Living Trust vs Tonto Forest Estates Homeowners Association

Case Summary

Case ID 25F-H036-REL
Agency
Tribunal
Decision Date 2025-06-08
Administrative Law Judge KAA
Outcome
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner John R Krahn Living Trust Counsel
Respondent Tonto Forest Estates Homeowners Association Counsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H036-REL Decision – 1294268.pdf

Uploaded 2026-04-24T12:39:38 (45.3 KB)

25F-H036-REL Decision – 1295556.pdf

Uploaded 2026-04-24T12:39:42 (40.0 KB)

25F-H036-REL Decision – 1314961.pdf

Uploaded 2026-04-24T12:39:46 (144.4 KB)

25F-H036-REL Decision – 1323845.pdf

Uploaded 2026-04-24T12:39:50 (44.0 KB)

25F-H036-REL Decision – 1323922.pdf

Uploaded 2026-04-24T12:39:54 (7.7 KB)

Briefing Document: Krahn Living Trust v. Tonto Forest Estates Homeowners Association (Case No. 25F-H036-REL)

Executive Summary

This document synthesizes the proceedings and outcome of the administrative case John R Krahn Living Trust/Janet Krahn Living Trust v. Tonto Forest Estates Homeowners Association, Case No. 25F-H036-REL, held before the Arizona Office of Administrative Hearings. The central dispute involved an allegation by the Petitioner that the Tonto Forest Estates Homeowners Association (HOA) violated Article 5.3 of its Covenants, Codes, and Restrictions (CC&Rs), which mandates that its Architectural Committee (ARC) “shall consist of three (3) regular members.”

The Petitioner, John R. Krahn, filed a single-issue petition on February 5, 2025, asserting that the ARC was operating with only two members, thereby violating the governing documents. The Petitioner argued that this violation had persisted for an extended period and that the HOA Board had ignored his own application to fill the vacancy, constituting punitive behavior that warranted civil penalties.

The Respondent, represented by Board President Dwight Jolivette, contended that the governing documents allow for flexibility and that no violation occurred while the Board was actively recruiting a third member. The HOA argued that its interpretation was practical, in the best interest of the homeowners, and consistent with the practices of previous boards.

The Administrative Law Judge (ALJ), Kay A. Abramsohn, ruled in favor of the Petitioner. The decision, issued on June 8, 2025, found that the HOA was in violation of CC&R 5.3 at the time the petition was filed. The ruling was narrowly focused on the number of ARC members and explicitly declined to address secondary arguments about the validity of member appointments, as those were outside the scope of the single-issue petition. Consequently, the HOA was ordered to reimburse the Petitioner’s $500 filing fee. The Petitioner’s request for a civil penalty was denied.

——————————————————————————–

Case Overview

Case Number

25F-H036-REL

Petitioner

John R Krahn Living Trust / Janet Krahn Living Trust (Represented by John R. Krahn)

Respondent

Tonto Forest Estates Homeowners Association (Represented by Dwight Jolivette, Board President)

Arizona Office of Administrative Hearings (OAH)

Presiding Judge

Administrative Law Judge Kay A. Abramsohn

Hearing Date

May 14, 2025

Decision Date

June 8, 2025

Central Dispute: Violation of CC&R Article 5.3

The core of the dispute was the interpretation and application of CC&R Article 5.3 concerning the composition of the Architectural Committee (ARC).

Relevant Text of CC&R 5.3:

“After such time as the rights of Declarant to appoint the members of the Architectural Committee expire or are relinquished by the Declarant, the Architectural Committee shall consist of three (3) regular members, each of whom shall be appointed by the Board. In the event the Board does not appoint an Architectural Committee for any reason, the Board shall exercise the authority granted to the Architectural Committee under this Declaration…”

The Petitioner filed a single-issue petition on February 5, 2025, alleging the HOA was in violation of this article by operating the ARC with only two members.

Petitioner’s Position and Key Arguments

The Petitioner, John R. Krahn, who previously served as ARC Chairman (2019-2021) and Board Secretary (2019-2021), presented the following arguments:

Mandatory Requirement: The term “shall” in CC&R 5.3 creates a mandatory, non-discretionary obligation for the ARC to have exactly three members.

Prolonged Non-Compliance: The ARC operated with only two members for approximately 17 months, from at least October 2023 until March 17, 2025. Krahn further argued the period of non-compliance was potentially 42 months, claiming ARC member Mike Ackerly was never lawfully appointed by a formal Board vote in an open meeting.

Failure to Correct: The HOA Board acknowledged the vacancy at a November 19, 2024 meeting and called for volunteers. Krahn submitted his resume the next day but his application was never discussed or voted upon. He contended this was a missed opportunity to bring the ARC into compliance.

Punitive Behavior: The Board’s failure to consider his candidacy was described as “personal retaliation” and “punitive governance,” for which a civil penalty was warranted.

Corrective Action as Admission: The Board’s appointment of a third member on March 17, 2025—after the complaint was filed—was presented as proof of the underlying violation.

Key Testimony (Krahn): “This is not a matter of opinion or interpretation. It’s a binary question of fact and by respondent’s own admission are operating for many months with other than three members.”

Respondent’s Position and Key Arguments

The HOA, represented by Board President Dwight Jolivette, countered with the following arguments:

Reasonable Interpretation: No board has ever interpreted CC&R 5.3 to mean the ARC is non-viable or must be dissolved if it temporarily falls below three members.

Active Recruitment: The Board was actively recruiting for the vacant position, as evidenced by the public call for volunteers. During this recruitment period, the two-member committee’s continued function was reasonable and in the community’s best interest.

Board Authority: The Board has the authority under CC&R 12.5 to interpret the governing documents. Its interpretation that the committee could function with two members during a vacancy was a valid exercise of that authority.

Appointment Process: The governing documents require members to be “appointed by the Board” but do not explicitly mandate a formal vote.

Past Precedent: Jolivette argued that the ARC had operated with fewer than three members under prior boards, including one on which Krahn himself served.

Key Testimony (Jolivette): “Our position is that two members is not not necessarily a violation of 5.3 if and when you’re actively recruiting for another member… Nothing in the governing document states that an appointment is equivalent to a vote.”

Hearing and Procedural Timeline

Nov 19, 2024

The HOA Board acknowledges an ARC vacancy and calls for volunteers.

Nov 20, 2024

Petitioner John Krahn submits his resume for the ARC position.

Jan 22, 2025

The HOA’s Community Manager confirms in an email that the ARC has two members: Steve Gauer and Mike Ackerly.

Feb 5, 2025

The Petitioner files a single-issue petition with the Arizona Department of Real Estate.

Mar 17, 2025

The HOA Board formally appoints Alan Damon to the ARC via motion and vote, bringing its membership to three.

May 14, 2025

An evidentiary administrative hearing is held virtually before ALJ Kay Abramsohn.

June 8, 2025

The Administrative Law Judge Decision is issued.

June 29, 2025

An Order Nunc Pro Tunc is issued to correct the number of admitted petitioner exhibits in the original decision.

Administrative Law Judge’s Decision and Order

The ALJ’s decision, issued on June 8, 2025, resolved the dispute by granting the petition but denying the request for a civil penalty.

Violation Confirmed: The ALJ concluded that the Petitioner met the burden of proof to demonstrate that as of the petition’s filing date (February 5, 2025), the HOA Board had not appointed a third member to the ARC. This constituted a violation of CC&R 5.3.

Corrective Action Timing: The decision noted that a third member was not appointed until March 17, 2025, more than a month after the petition was filed.

Limitation of Scope: The ALJ explicitly stated that the Petitioner’s arguments regarding the validity of Mike Ackerly’s appointment process were not addressed. The ruling was confined to the single issue presented in the original petition: whether the ARC had the required number of members. The decision stated, “Petitioner’s arguments regarding the appointment process are not addressed.”

The ALJ issued a three-part order:

1. Petition Granted: The Petitioner’s petition in case 25F-H036-REL was granted on the grounds that the HOA had not appointed a third member to the ARC to comply with CC&R 5.3 until March 17, 2025.

2. Filing Fee Reimbursed: The Respondent (HOA) was ordered to reimburse the Petitioner’s $500.00 filing fee.

3. Civil Penalty Denied: No civil penalty was awarded.

An Order Nunc Pro Tunc was later issued on June 29, 2025, to correct a clerical error in the original decision, changing the record of admitted evidence from “Petitioner’s Exhibits 1 through 22” to “Petitioner’s Exhibits 1 through 26.” This correction was retroactive to the date of the original decision.

Questions

Question

If the CC&Rs state a committee 'shall' have a specific number of members, is the HOA in violation if they operate with fewer?

Short Answer

Yes. If the governing documents mandate a specific number of members (e.g., three), failing to appoint that number is a violation.

Detailed Answer

The ALJ ruled that the HOA violated the CC&Rs because the documents required the Architectural Committee to consist of three members, but the Board had failed to appoint a third member for a period of time. The use of 'shall consist' in the CC&Rs created a mandatory requirement.

Alj Quote

IT IS ORDERED that Petitioner’s petition in 25F-H036-REL be granted because the newly elected HOA Board had yet appointed a third member to the ARC in order to comply with CC&R 5.3 until March 17, 2025.

Legal Basis

CC&R 5.3

Topic Tags

  • CC&Rs
  • Committee Requirements
  • Governance

Question

If the HOA fixes the violation after I file my complaint, do I still win the hearing?

Short Answer

Yes. Correcting the issue after the petition is filed does not erase the fact that the violation existed at the time of filing.

Detailed Answer

The homeowner filed the petition in February. The HOA appointed the missing committee member in March (before the May hearing). The ALJ still granted the petition because the HOA was not in compliance at the time the dispute arose and the petition was filed.

Alj Quote

The Tribunal concludes that that Petitioner has met his burden to demonstrate that, as of February 5, 2025, the newly elected HOA Board had not yet appointed a third member to the ARC… IT IS ORDERED that Petitioner’s petition… be granted because the newly elected HOA Board had yet appointed a third member to the ARC… until March 17, 2025.

Legal Basis

Administrative Law Standards

Topic Tags

  • Procedural
  • Compliance
  • Dispute Resolution

Question

Will the HOA have to pay me back for the filing fee if I win?

Short Answer

Yes. The ALJ typically orders the HOA to reimburse the filing fee if the homeowner prevails.

Detailed Answer

Upon granting the petition and finding the HOA in violation, the judge ordered the HOA to reimburse the homeowner's $500 filing fee as required by Arizona statute.

Alj Quote

IT IS FURTHER ORDERED that Respondent shall reimburse Petitioner’s $500.00 filing fee as required by ARIZ. REV. STAT. § 32-2199.01.

Legal Basis

ARIZ. REV. STAT. § 32-2199.01

Topic Tags

  • Filing Fees
  • Remedies
  • Costs

Question

Does the law require a Board member to serve on the Architectural Committee?

Short Answer

Yes. Arizona statute mandates that at least one board member serve as the chairperson of the design review or architectural committee.

Detailed Answer

Regardless of what the specific community documents say, Arizona state law (A.R.S. § 33-1817) overrides them to require that a board member serve as the chairperson of the architectural committee.

Alj Quote

Membership on a design review committee, an architectural committee or a committee that performs similar functions, however denominated, for the planned community shall include at least one member of the board of directors who shall serve as chairperson of the committee.

Legal Basis

ARIZ. REV. STAT. § 33-1817(B)(1)

Topic Tags

  • Architectural Committee
  • Board of Directors
  • Statutory Requirements

Question

Will I automatically be awarded civil penalties (fines against the HOA) if I prove a violation?

Short Answer

No. Proving a violation does not guarantee that the judge will impose a civil penalty.

Detailed Answer

Although the homeowner successfully proved the HOA violated the CC&Rs regarding committee membership, the ALJ explicitly declined to award any civil penalties.

Alj Quote

IT IS FURTHER ORDERED that no civil penalty is awarded.

Legal Basis

Administrative Discretion

Topic Tags

  • Penalties
  • Remedies
  • Civil Penalty

Question

What is the standard of proof for a homeowner in an HOA administrative hearing?

Short Answer

Preponderance of the evidence.

Detailed Answer

The homeowner must prove that their claim is 'more probably true than not.' It is based on the convincing force and superior weight of the evidence, not just the number of witnesses.

Alj Quote

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated CC&R 5.3… 'A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.'

Legal Basis

ARIZ. ADMIN. CODE R2-19-119

Topic Tags

  • Burden of Proof
  • Legal Standards
  • Evidence

Question

How long do I have to request a rehearing if I am unhappy with the decision?

Short Answer

30 days.

Detailed Answer

Any party wishing to request a rehearing must file the request with the Commissioner of the Department of Real Estate within 30 days of the service of the order.

Alj Quote

Pursuant to ARIZ. REV. STAT. § 41-1092.09, a request for rehearing in this matter must be filed with the Commissioner of the Department of Real Estate within 30 days of the service of this Order upon the parties.

Legal Basis

ARIZ. REV. STAT. § 41-1092.09

Topic Tags

  • Appeals
  • Rehearing
  • Procedure

Case

Docket No
25F-H036-REL
Case Title
John R. Krahn Living Trust/Janet Krahn Living Trust v. Tonto Forest Estates Homeowners Association
Decision Date
2025-06-08
Alj Name
Kay A. Abramsohn
Tribunal
OAH
Agency
ADRE

Questions

Question

If the CC&Rs state a committee 'shall' have a specific number of members, is the HOA in violation if they operate with fewer?

Short Answer

Yes. If the governing documents mandate a specific number of members (e.g., three), failing to appoint that number is a violation.

Detailed Answer

The ALJ ruled that the HOA violated the CC&Rs because the documents required the Architectural Committee to consist of three members, but the Board had failed to appoint a third member for a period of time. The use of 'shall consist' in the CC&Rs created a mandatory requirement.

Alj Quote

IT IS ORDERED that Petitioner’s petition in 25F-H036-REL be granted because the newly elected HOA Board had yet appointed a third member to the ARC in order to comply with CC&R 5.3 until March 17, 2025.

Legal Basis

CC&R 5.3

Topic Tags

  • CC&Rs
  • Committee Requirements
  • Governance

Question

If the HOA fixes the violation after I file my complaint, do I still win the hearing?

Short Answer

Yes. Correcting the issue after the petition is filed does not erase the fact that the violation existed at the time of filing.

Detailed Answer

The homeowner filed the petition in February. The HOA appointed the missing committee member in March (before the May hearing). The ALJ still granted the petition because the HOA was not in compliance at the time the dispute arose and the petition was filed.

Alj Quote

The Tribunal concludes that that Petitioner has met his burden to demonstrate that, as of February 5, 2025, the newly elected HOA Board had not yet appointed a third member to the ARC… IT IS ORDERED that Petitioner’s petition… be granted because the newly elected HOA Board had yet appointed a third member to the ARC… until March 17, 2025.

Legal Basis

Administrative Law Standards

Topic Tags

  • Procedural
  • Compliance
  • Dispute Resolution

Question

Will the HOA have to pay me back for the filing fee if I win?

Short Answer

Yes. The ALJ typically orders the HOA to reimburse the filing fee if the homeowner prevails.

Detailed Answer

Upon granting the petition and finding the HOA in violation, the judge ordered the HOA to reimburse the homeowner's $500 filing fee as required by Arizona statute.

Alj Quote

IT IS FURTHER ORDERED that Respondent shall reimburse Petitioner’s $500.00 filing fee as required by ARIZ. REV. STAT. § 32-2199.01.

Legal Basis

ARIZ. REV. STAT. § 32-2199.01

Topic Tags

  • Filing Fees
  • Remedies
  • Costs

Question

Does the law require a Board member to serve on the Architectural Committee?

Short Answer

Yes. Arizona statute mandates that at least one board member serve as the chairperson of the design review or architectural committee.

Detailed Answer

Regardless of what the specific community documents say, Arizona state law (A.R.S. § 33-1817) overrides them to require that a board member serve as the chairperson of the architectural committee.

Alj Quote

Membership on a design review committee, an architectural committee or a committee that performs similar functions, however denominated, for the planned community shall include at least one member of the board of directors who shall serve as chairperson of the committee.

Legal Basis

ARIZ. REV. STAT. § 33-1817(B)(1)

Topic Tags

  • Architectural Committee
  • Board of Directors
  • Statutory Requirements

Question

Will I automatically be awarded civil penalties (fines against the HOA) if I prove a violation?

Short Answer

No. Proving a violation does not guarantee that the judge will impose a civil penalty.

Detailed Answer

Although the homeowner successfully proved the HOA violated the CC&Rs regarding committee membership, the ALJ explicitly declined to award any civil penalties.

Alj Quote

IT IS FURTHER ORDERED that no civil penalty is awarded.

Legal Basis

Administrative Discretion

Topic Tags

  • Penalties
  • Remedies
  • Civil Penalty

Question

What is the standard of proof for a homeowner in an HOA administrative hearing?

Short Answer

Preponderance of the evidence.

Detailed Answer

The homeowner must prove that their claim is 'more probably true than not.' It is based on the convincing force and superior weight of the evidence, not just the number of witnesses.

Alj Quote

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated CC&R 5.3… 'A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.'

Legal Basis

ARIZ. ADMIN. CODE R2-19-119

Topic Tags

  • Burden of Proof
  • Legal Standards
  • Evidence

Question

How long do I have to request a rehearing if I am unhappy with the decision?

Short Answer

30 days.

Detailed Answer

Any party wishing to request a rehearing must file the request with the Commissioner of the Department of Real Estate within 30 days of the service of the order.

Alj Quote

Pursuant to ARIZ. REV. STAT. § 41-1092.09, a request for rehearing in this matter must be filed with the Commissioner of the Department of Real Estate within 30 days of the service of this Order upon the parties.

Legal Basis

ARIZ. REV. STAT. § 41-1092.09

Topic Tags

  • Appeals
  • Rehearing
  • Procedure

Case

Docket No
25F-H036-REL
Case Title
John R. Krahn Living Trust/Janet Krahn Living Trust v. Tonto Forest Estates Homeowners Association
Decision Date
2025-06-08
Alj Name
Kay A. Abramsohn
Tribunal
OAH
Agency
ADRE

Case Participants

Petitioner Side

  • John R. Krahn (Petitioner)
    John R Krahn Living Trust/Janet Krahn Living Trust
    Appeared on behalf of petitioners
  • Janet Krahn (Petitioner)
    John R Krahn Living Trust/Janet Krahn Living Trust

Respondent Side

  • Dwight Jolivette (President of the Board / Representative)
    Tonto Forest Estates Homeowners Association
    Appeared on behalf of respondent
  • Steve Gauer (Treasurer / ARC Member)
    Tonto Forest Estates Homeowners Association
  • Mike Ackerly (ARC Member)
    Tonto Forest Estates Homeowners Association
  • Alan Damon (ARC Member)
    Tonto Forest Estates Homeowners Association
    Appointed to the ARC on March 17, 2025
  • Kenneth Riley (ARC Member)
    Tonto Forest Estates Homeowners Association
  • Barbara Bonilla (Community Manager)
    Ogden & Company

Neutral Parties

  • Kay A. Abramsohn (Administrative Law Judge)
    Office of Administrative Hearings
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

Other Participants

  • Joe Burns (Attendee)
    Attended the administrative hearing virtually

Jeremy R. Whittaker vs The Val Vista Lakes Community Association

Case Summary

Case ID 25F-H041-REL
Agency
Tribunal Arizona Office of Administrative Hearings / Department of Real Estate
Decision Date 2025-06-05
Administrative Law Judge VMT
Outcome
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner Jeremy R. Whittaker Counsel Self-represented
Respondent The Val Vista Lakes Community Association Counsel Josh Bolen, Esq. (CHDB Law, LLP)

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H041-REL Decision – 1297701.pdf

Uploaded 2026-04-24T12:40:30 (46.2 KB)

25F-H041-REL Decision – 1297767.pdf

Uploaded 2026-04-24T12:40:33 (47.1 KB)

25F-H041-REL Decision – 1301723.pdf

Uploaded 2026-04-24T12:40:38 (56.1 KB)

25F-H041-REL Decision – 1301746.pdf

Uploaded 2026-04-24T12:40:42 (45.1 KB)

25F-H041-REL Decision – 1304724.pdf

Uploaded 2026-04-24T12:40:47 (47.6 KB)

25F-H041-REL Decision – 1314414.pdf

Uploaded 2026-04-24T12:40:52 (92.7 KB)

Briefing: Case No. 25F-H041-REL, Whittaker v. The Val Vista Community Association

Executive Summary

This briefing synthesizes the key events, arguments, and outcomes of the administrative case Jeremy R. Whittaker v. The Val Vista Community Association (No. 25F-H041-REL), adjudicated by the Arizona Office of Administrative Hearings. The central dispute involved the Association’s failure to comply with its own bylaws during its 2023 Board of Directors election.

The Petitioner, Jeremy R. Whittaker, alleged that the Association violated Article IV, Section 3 of its bylaws by using a candidate application form that did not require the disclosure of familial ties or conflicts of interest. This issue became prominent when two board candidates, Diana Ebertshauser and Brodie Hurtado, did not disclose their familial relationship with a partner at the law firm hired to count election votes until after the election.

The Association admitted to the violation, which significantly narrowed the legal proceedings. Administrative Law Judge (ALJ) Velva Moses-Thompson focused the case exclusively on determining whether a civil penalty against the Association was warranted. Consequently, several motions and requests from the Petitioner to broaden the scope—including a motion to consolidate cases, attempts to argue attorney misconduct, and subpoenas for numerous witnesses—were denied as irrelevant to the single issue at hand.

In the final decision issued on June 5, 2025, the ALJ found that while the Association had indeed violated its bylaws, the Petitioner failed to present sufficient evidence to justify a civil penalty. Despite the denial of a penalty, the Petitioner was declared the “prevailing party.” The Association was ordered to refund the Petitioner’s $500 filing fee and to ensure future compliance with its bylaws.

Case Overview and Parties

Detail

Description

Case Number

25F-H041-REL

Arizona Office of Administrative Hearings (OAH)

Presiding Judge

Administrative Law Judge Velva Moses-Thompson

Petitioner

Jeremy R. Whittaker

Respondent

The Val Vista Community Association

Respondent’s Counsel

Josh Bolen, Esq. of CHDB Law, LLP

Core Allegation and Admitted Violation

Bylaw at Issue: Article IV, Section 3

The petition centered on a violation of the Association’s bylaws governing the election of its Board of Directors. The relevant section, Article IV, Section 3, mandates specific disclosures from candidates:

“Each candidate for the Board of Directors shall fill out an application which at minimum will require the candidate to disclose any familial, business or ownership relationships with other Directors or candidates; any current or anticipated conflicts of interest with the Association… and whether they have previously served on the on the Board.”

Nature of the Violation

The core of the case was the Association’s use of a non-compliant application form for its 2023 Board election.

Deficient Application: The 2023 Board Candidate Application form failed to require candidates to disclose familial ties or other conflicts of interest as stipulated by the bylaws.

Undisclosed Conflict: Board candidates Diana Ebertshauser and Brodie Hurtado did not disclose their familial ties to a partner at the law firm Carpenter Hazelwood. This disclosure was only made after the election, in which the firm was asked to count the votes.

Respondent’s Admission: The Val Vista Community Association filed a written answer admitting that the candidate application forms supplied by the 2023 Board were not in compliance with Article IV, Section 3. This admission eliminated the need to litigate the facts of the violation itself.

Key Procedural Rulings and Hearing Scope

Following the Association’s admission, ALJ Velva Moses-Thompson strictly limited the scope of the proceedings to the single question of whether a civil penalty was appropriate. This focus resulted in several key rulings that shaped the case.

Narrowing the Hearing’s Scope

During the May 16, 2025 hearing, the ALJ explicitly defined the legal boundaries:

“The only way for the association to violate this bylaw is to fail to require the candidate to disclose any familial uh conflicts of interest. So that is the sole issue for this hearing… I can’t make decisions just about anything, but it’s specifically related to the alleged violation.”

The Petitioner’s attempts to introduce other issues were consistently disallowed. During his opening statement, Mr. Whittaker began to argue for sanctions against the Respondent’s attorneys for alleged discovery violations and harassment. The ALJ interrupted, stating, “these may be important and relevant issues, but not to the alleged violation today,” and clarified that “the attorneys are not the association.”

Denied Motions and Subpoenas

Several requests by the Petitioner were denied on the grounds of relevance to the narrowly defined issue:

Motion to Consolidate (Denied April 24, 2025): The Petitioner’s motion to consolidate docket No. 25F-H041-REL with a separate case, No. 25F-H046-REL, was denied.

Subpoena for Laura Tannery (Denied May 6, 2025): A subpoena request for Ms. Tannery was denied because the “Petitioner has not demonstrated the relevance of Ms. Tannery’s testimony to the issue of whether a civil penalty should be imposed.”

Mass Subpoenas Quashed (May 13, 2025): Subpoenas issued on April 28, 2025, for eight individuals were quashed following a motion from the Respondent. The individuals were Brodie Hurtado, Diana Ebertshauser, Kevin McPhillips, Jonathan Ebertshauser, Esq., Joshua Bolen, Esq., Rob Actis, David Watson, and Laura Tannery.

In contrast, the Respondent’s motion to vacate the hearing was denied on April 24, 2025, with the ALJ affirming that a hearing was necessary to rule on the civil penalty question.

Final Decision and Outcome

The Administrative Law Judge Decision, issued on June 5, 2025, provided a conclusive resolution to the matter.

Ruling on Standing

The Respondent had moved to dismiss the petition, arguing the Petitioner lacked standing because he only became a property owner in June 2024, after the 2023 violation occurred. The ALJ rejected this argument, concluding that the Petitioner had standing because he “was a member of Respondent at the time that the petition was filed.”

Ruling on the Violation and Civil Penalty

Violation Confirmed: The decision reiterated that “Respondent has admitted that it violated Article IV, Section 3 of Respondent’s Bylaws.”

Civil Penalty Denied: The ALJ determined that a civil penalty was “not appropriate in this matter.” The official reasoning was that the “Petitioner failed to meet its burden to establish that a civil penalty should be imposed” and “did not present relevant evidence” at the hearing to support such a penalty.

Final Orders

The ALJ’s order contained three key directives:

1. Prevailing Party: The Petitioner, Jeremy R. Whittaker, was deemed the prevailing party.

2. Reimbursement: The Respondent was ordered to pay the Petitioner his $500.00 filing fee within thirty days.

3. Future Compliance: The Respondent was directed to comply with Article IV, Section 3 of its bylaws in all future elections.

All other forms of requested relief were denied.

Timeline of Key Events

The Val Vista Community Association holds its Board election using non-compliant candidate applications.

June 2024

Jeremy R. Whittaker becomes a property owner in the Val Vista Lakes development.

May 20, 2019

Petitioner files a single-issue petition with the Department of Real Estate (as recorded in the final decision).

April 24, 2025

ALJ denies Respondent’s motion to vacate the hearing and Petitioner’s motion to consolidate cases.

April 28, 2025

The tribunal signs subpoenas for eight individuals.

May 6, 2025

A sanctions hearing is scheduled for May 16. The Petitioner’s subpoena request for Laura Tannery is denied.

May 9, 2025

Deadline for parties to provide information regarding the 2023 election and discovery of the conflict.

May 13, 2025

ALJ grants Respondent’s motion to quash all eight subpoenas.

May 16, 2025

A hearing is held to determine the appropriateness of a civil penalty.

June 5, 2025

The final Administrative Law Judge Decision is issued.

Questions

Question

Can I file a petition against my HOA for a violation that occurred before I became a homeowner?

Short Answer

Yes. You have standing to file a petition as long as you are a member of the association at the time you file the paperwork, even if the violation happened prior to your ownership.

Detailed Answer

The ALJ rejected the HOA's argument that the homeowner lacked standing because they were not a member at the time of the alleged violation. The ruling established that standing is determined by membership status at the time of filing.

Alj Quote

The Administrative Law Judge concludes that Petitioner had standing to file the petition. Petitioner was a member of Respondent at the time that the petition was filed.

Legal Basis

A.R.S. § 32-2199.01

Topic Tags

  • Standing
  • Homeowner Rights
  • Procedure

Question

If the HOA admits they violated the bylaws, will they automatically be required to pay a civil penalty?

Short Answer

No. An admission of guilt does not automatically result in a monetary fine. The homeowner must still provide evidence proving that a penalty is necessary or appropriate.

Detailed Answer

In this case, the HOA admitted that their candidate application forms violated the bylaws. However, the judge ruled that no civil penalty was appropriate because the petitioner did not present sufficient evidence to justify imposing one.

Alj Quote

Respondent has admitted that it violated Article IV, Section 3 of Respondent’s Bylaws. However Petitioner failed to meet its burden to establish that a civil penalty should be imposed in the above-entitled matter.

Legal Basis

A.R.S. § 33-1804(A)

Topic Tags

  • Civil Penalties
  • Violations
  • Burden of Proof

Question

Does the HOA have to require board candidates to disclose conflicts of interest or family ties?

Short Answer

Yes, if the association's bylaws specifically require such disclosures in the candidate application.

Detailed Answer

The decision affirmed that the HOA violated its bylaws by failing to require candidates to disclose familial relationships. The bylaws stated that the application 'at minimum' must require disclosure of familial, business, or ownership relationships.

Alj Quote

Each candidate for the Board of Directors shall fill out an application which at minimum will require the candidate to disclose any familial, business or ownership relationships with other Directors or candidates…

Legal Basis

Bylaws Article IV, Section 3

Topic Tags

  • Elections
  • Board of Directors
  • Conflicts of Interest

Question

If I win my case against the HOA, will I get my filing fee back?

Short Answer

Yes. If the homeowner is deemed the prevailing party, the judge can order the HOA to reimburse the filing fee.

Detailed Answer

Because the petitioner prevailed in establishing that a violation occurred (via the HOA's admission), the ALJ ordered the HOA to pay the $500 filing fee directly to the petitioner within 30 days.

Alj Quote

IT IS FURTHER ORDERED that Respondent pay Petitioner his filing fee of $500.00, to be paid directly to Petitioner within thirty (30) days of this Order.

Legal Basis

A.R.S. § 32-2199.01

Topic Tags

  • Fees
  • Remedies
  • Prevailing Party

Question

What is the standard of proof required to win a hearing against an HOA?

Short Answer

The standard is a 'preponderance of the evidence,' meaning the claim is more likely true than not.

Detailed Answer

The petitioner bears the burden of proving the violation. This does not require removing all doubt, but providing evidence that has 'the most convincing force' to incline a fair mind to one side.

Alj Quote

Petitioner bears the burden of proof to establish that Respondent violated… by a preponderance of the evidence.

Legal Basis

A.A.C. R2-19-119(B)(1)

Topic Tags

  • Legal Standards
  • Evidence
  • Procedure

Question

What happens if the HOA used invalid forms for a past election?

Short Answer

The judge may order the HOA to comply with the bylaws for future actions, even if they do not impose a fine for the past violation.

Detailed Answer

The ALJ ordered the HOA to comply with the specific bylaw section regarding candidate applications going forward, ensuring future elections meet the disclosure requirements.

Alj Quote

IT IS FURTHER ORDERED that Respondent is directed to comply with Article IV, Section 3 of Respondent’s Bylaws.

Legal Basis

Order

Topic Tags

  • Remedies
  • Compliance
  • Elections

Case

Docket No
25F-H041-REL
Case Title
Jeremy R. Whittaker vs. The Val Vista Lakes Community Association
Decision Date
2025-06-05
Alj Name
Velva Moses-Thompson
Tribunal
OAH
Agency
ADRE

Questions

Question

Can I file a petition against my HOA for a violation that occurred before I became a homeowner?

Short Answer

Yes. You have standing to file a petition as long as you are a member of the association at the time you file the paperwork, even if the violation happened prior to your ownership.

Detailed Answer

The ALJ rejected the HOA's argument that the homeowner lacked standing because they were not a member at the time of the alleged violation. The ruling established that standing is determined by membership status at the time of filing.

Alj Quote

The Administrative Law Judge concludes that Petitioner had standing to file the petition. Petitioner was a member of Respondent at the time that the petition was filed.

Legal Basis

A.R.S. § 32-2199.01

Topic Tags

  • Standing
  • Homeowner Rights
  • Procedure

Question

If the HOA admits they violated the bylaws, will they automatically be required to pay a civil penalty?

Short Answer

No. An admission of guilt does not automatically result in a monetary fine. The homeowner must still provide evidence proving that a penalty is necessary or appropriate.

Detailed Answer

In this case, the HOA admitted that their candidate application forms violated the bylaws. However, the judge ruled that no civil penalty was appropriate because the petitioner did not present sufficient evidence to justify imposing one.

Alj Quote

Respondent has admitted that it violated Article IV, Section 3 of Respondent’s Bylaws. However Petitioner failed to meet its burden to establish that a civil penalty should be imposed in the above-entitled matter.

Legal Basis

A.R.S. § 33-1804(A)

Topic Tags

  • Civil Penalties
  • Violations
  • Burden of Proof

Question

Does the HOA have to require board candidates to disclose conflicts of interest or family ties?

Short Answer

Yes, if the association's bylaws specifically require such disclosures in the candidate application.

Detailed Answer

The decision affirmed that the HOA violated its bylaws by failing to require candidates to disclose familial relationships. The bylaws stated that the application 'at minimum' must require disclosure of familial, business, or ownership relationships.

Alj Quote

Each candidate for the Board of Directors shall fill out an application which at minimum will require the candidate to disclose any familial, business or ownership relationships with other Directors or candidates…

Legal Basis

Bylaws Article IV, Section 3

Topic Tags

  • Elections
  • Board of Directors
  • Conflicts of Interest

Question

If I win my case against the HOA, will I get my filing fee back?

Short Answer

Yes. If the homeowner is deemed the prevailing party, the judge can order the HOA to reimburse the filing fee.

Detailed Answer

Because the petitioner prevailed in establishing that a violation occurred (via the HOA's admission), the ALJ ordered the HOA to pay the $500 filing fee directly to the petitioner within 30 days.

Alj Quote

IT IS FURTHER ORDERED that Respondent pay Petitioner his filing fee of $500.00, to be paid directly to Petitioner within thirty (30) days of this Order.

Legal Basis

A.R.S. § 32-2199.01

Topic Tags

  • Fees
  • Remedies
  • Prevailing Party

Question

What is the standard of proof required to win a hearing against an HOA?

Short Answer

The standard is a 'preponderance of the evidence,' meaning the claim is more likely true than not.

Detailed Answer

The petitioner bears the burden of proving the violation. This does not require removing all doubt, but providing evidence that has 'the most convincing force' to incline a fair mind to one side.

Alj Quote

Petitioner bears the burden of proof to establish that Respondent violated… by a preponderance of the evidence.

Legal Basis

A.A.C. R2-19-119(B)(1)

Topic Tags

  • Legal Standards
  • Evidence
  • Procedure

Question

What happens if the HOA used invalid forms for a past election?

Short Answer

The judge may order the HOA to comply with the bylaws for future actions, even if they do not impose a fine for the past violation.

Detailed Answer

The ALJ ordered the HOA to comply with the specific bylaw section regarding candidate applications going forward, ensuring future elections meet the disclosure requirements.

Alj Quote

IT IS FURTHER ORDERED that Respondent is directed to comply with Article IV, Section 3 of Respondent’s Bylaws.

Legal Basis

Order

Topic Tags

  • Remedies
  • Compliance
  • Elections

Case

Docket No
25F-H041-REL
Case Title
Jeremy R. Whittaker vs. The Val Vista Lakes Community Association
Decision Date
2025-06-05
Alj Name
Velva Moses-Thompson
Tribunal
OAH
Agency
ADRE

Case Participants

Petitioner Side

  • Jeremy R. Whittaker (petitioner)
    Appeared on behalf of himself

Respondent Side

  • Josh Bolen (respondent attorney)
    CHDB Law, LLP
  • Diana Ebertshauser (board member)
    The Val Vista Community Association
    Board candidate who failed to disclose familial ties; subpoena quashed
  • Brodie Hurtado (board member)
    The Val Vista Community Association
    Board candidate who failed to disclose familial ties; subpoena quashed

Neutral Parties

  • Velva Moses-Thompson (ALJ)
    Administrative Law Judge
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate
  • vnunez (ADRE staff)
    ADRE
    Recipient of Order transmission (listed by email handle)
  • djones (ADRE staff)
    ADRE
    Recipient of Order transmission (listed by email handle)
  • labril (ADRE staff)
    ADRE
    Recipient of Order transmission (listed by email handle)
  • mneat (ADRE staff)
    ADRE
    Recipient of Order transmission (listed by email handle)
  • lrecchia (ADRE staff)
    ADRE
    Recipient of Order transmission (listed by email handle)
  • gosborn (ADRE staff)
    ADRE
    Recipient of Order transmission (listed by email handle)

Other Participants

  • Laura Tannery (witness)
    Subpoena quashed/denied
  • Kevin McPhillips (witness)
    Subpoena quashed
  • Jonathan Ebertshauser (attorney/witness)
    Subpoena quashed
  • Rob Actis (witness)
    Subpoena quashed
  • David Watson (witness)
    Subpoena quashed

John R Krahn Living Trust/Janet Krahn Living Trust v. Tonto Forest

Case Summary

Case ID 25F-H009-REL
Agency
Tribunal Arizona Office of Administrative Hearings
Decision Date 2025-06-04
Administrative Law Judge ADS
Outcome complete
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner Unknown Counsel John Krahn
Respondent Tonto Forest Estates Homeowners Association Counsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H009-REL Decision – 1217115.pdf

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25F-H009-REL Decision – 1232517.pdf

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25F-H009-REL Decision – 1234660.pdf

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25F-H009-REL Decision – 1237412.pdf

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25F-H009-REL Decision – 1239559.pdf

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25F-H009-REL Decision – 1241508.pdf

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25F-H009-REL Decision – 1252902.pdf

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25F-H009-REL Decision – 1267085.pdf

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25F-H009-REL Decision – 1274385.pdf

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25F-H009-REL Decision – 1277471.pdf

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25F-H009-REL Decision – 1280310.pdf

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25F-H009-REL Decision – 1284656.pdf

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25F-H009-REL Decision – 1301318.pdf

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25F-H009-REL Decision – 1312646.pdf

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25F-H009-REL Decision – 1314117.pdf

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25F-H009-REL Decision – 1337755.pdf

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Administrative Hearing Briefing: Krahn et al. v. Tonto Forest Estates Homeowners Association

Executive Summary

This document provides a comprehensive analysis of the consolidated legal proceedings between Petitioners John and Janet Krahn (et al.) and the Respondent, Tonto Forest Estates Homeowners Association (TFE). Between January 2024 and August 2025, the Arizona Office of Administrative Hearings (OAH) adjudicated six distinct petitions involving allegations of governing document violations and statutory non-compliance.

The litigation culminated in a series of hearings before Administrative Law Judge (ALJ) Adam D. Stone. The final rulings favored the Petitioners in five of the six matters. The core of the dispute centered on the interpretation of the Association's Covenants, Conditions, and Restrictions (CC&Rs) regarding septic system assessments, transparency in election ballot storage, the legitimacy of violation notices, and the timely fulfillment of records requests. While the Petitioners were successful in establishing most violations, the tribunal declined to award civil penalties, instead ordering the reimbursement of filing fees totaling $3,500.00 and directing the Association to comply with its governing documents and state statutes moving forward.


Detailed Analysis of Key Themes

1. Financial Accountability and Septic System Management

A primary point of contention involved CC&R Section 4.32, which governs the "Required Sewage Treatment System." The disputes highlighted a tension between collective association responsibility and individual owner obligations:

  • Assessment Equity: The tribunal determined that TFE improperly assessed empty or undeveloped lots for septic-related expenses. The ALJ ruled that these assessments are only applicable once a dwelling unit is constructed.
  • Maintenance vs. Replacement: The proceedings clarified the financial boundaries of septic repairs. While the Association is responsible for "monitoring, maintenance, and repair," owners are responsible for "capital improvements or replacements." The reimbursement of a $75.00 "P-Series Float" to a homeowner was ruled improper because the part was deemed a replacement rather than a repair.
2. Statutory Compliance and Notice Requirements

The litigation addressed the Association’s failure to adhere to the procedural requirements set forth in Arizona Revised Statutes (A.R.S.):

  • Specificity in Violations: Under A.R.S. § 33-1803, the Association is required to provide specific references to governing documents when issuing violation notices. TFE’s "Friendly Reminders" regarding tree trimming were found deficient because they lacked guidance on which CC&R sections were violated.
  • Records Access: The Association’s failure to fulfill a redacted records request within the statutory ten-day window (A.R.S. § 33-1805) was ruled a violation. The ALJ rejected the Association's defense that the records were withheld due to "pending litigation," noting the documents existed prior to the legal conflict.
3. Governance and Transparency

Two cases specifically examined the internal operations of the TFE Board:

  • Election Anonymity: While Bylaw 3.9 requires "secret written ballots," the Association had been attaching ballots to envelopes during storage. The ALJ ruled this violated the intent of anonymity, even though the bylaws were silent on post-election storage procedures.
  • Executive Session Authority: The only area where the Association prevailed was regarding the decision to file a claim with Directors and Officers (D&O) insurance. The ALJ ruled that under A.R.S. § 33-1804(A), the Board was within its rights to discuss and decide upon insurance invocation in a closed session, as it related to pending litigation involving a member.

Case-by-Case Breakdown of Decisions

Case Number Primary Issue Governing Rule Final Ruling
24F-H033-REL Assessing empty lots for septic expenses. CC&R 4.32 / A.R.S. § 33-1802 Granted (For Petitioner)
25F-H002-REL Improper $75 reimbursement for septic part. CC&R 4.32 Granted (For Petitioner)
25F-H006-REL Deficient tree-trimming violation notices. A.R.S. § 33-1803(D)(1) Granted (For Petitioner)
25F-H020-REL Ballot storage compromised voter anonymity. Bylaw 3.9 Granted (For Petitioner)
25F-H009-REL Filing insurance claim in closed session. A.R.S. § 33-1804(A) Denied (For Respondent)
25F-H011-REL Failure to produce records within 10 days. A.R.S. § 33-1805(A) Granted (For Petitioner)

Important Quotes and Legal Interpretations

On Septic System Responsibilities (CC&R 4.32)

"After installation of the Required Sewage Treatment System, the Association shall assume responsibility for the monitoring, maintenance and repair… If the Required Sewage Treatment System requires any capital improvements or replacements, such capital improvements or replacements shall be the responsibility of the Owner."

On Burden of Proof

The ALJ established the standard for the proceedings as follows:

"A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not… superior evidentiary weight that… is still sufficient to incline a fair and impartial mind to one side of the issue rather than the other."

On Notice Specificity

Regarding tree-trimming notices, the ALJ found:

"Although the notice was merely a 'Friendly Reminder' and not an actual fine notice… it still did not provide Mr. Krahn with guidance as to which section of the CC&R’s was violated."

On Voting Anonymity

"While it is true that the Bylaw does not reference storage following the election, it would necessarily follow that all ballots after counting, should be stored in a similar anonymous fashion."


Actionable Insights for Association Governance

  • Differentiated Assessments: Associations must strictly follow CC&R definitions regarding "Dwelling Units" versus "Lots." Assessments for services specific to improved property (like septic monitoring) cannot be blanket-applied to undeveloped land unless explicitly authorized.
  • Procedural Rigor in Violations: To avoid statutory violations, all homeowner notices—even "friendly" ones—should cite the specific governing document provision being enforced.
  • Records Request Deadlines: Boards cannot use "pending litigation" as a blanket excuse to withhold general association records (such as violation notices sent to other members) if those records are not privileged and were not created specifically for the litigation.
  • Maintaining Secret Ballots: The duty to provide a "secret ballot" extends to the storage of those records. Any filing system that allows a third party to link a specific ballot to a specific member after the count is completed constitutes a violation of anonymity.
  • Closed Session Limitations: Boards may legally take action in closed sessions regarding litigation strategy and insurance claims related to lawsuits involving members, provided the discussion falls under the specific exceptions of A.R.S. § 33-1804.

Final Financial Summary

Per the Order Nunc Pro Tunc (June 5, 2025) and the final ALJ decision, the Respondent is required to reimburse the following filing fees to the Petitioners:

  • Case 24F-H033-REL: $1,000.00
  • Cases 25F-H002, 006, 020, and 011: $500.00 each ($2,000.00 total)
  • Total Reimbursement: $3,000.00 (Note: Case 25F-H009-REL was denied; therefore, the $500.00 fee for that case was not reimbursed).
  • Civil Penalties: $0.00 (The tribunal declined to award civil penalties in all cases).

Administrative Law and Homeowners Association Disputes: Krahn et al. v. Tonto Forest Estates

This study guide provides a comprehensive overview of the administrative proceedings between several homeowners (Petitioners) and the Tonto Forest Estates Homeowners Association (Respondent). It explores the application of Arizona Revised Statutes and community-specific governing documents in a consolidated legal environment.


I. Case Overview and Procedural History

The proceedings conducted by the Arizona Office of Administrative Hearings (OAH) involved multiple petitions filed by homeowners against the Tonto Forest Estates Homeowners Association (TFE). Under the oversight of Administrative Law Judge (ALJ) Adam D. Stone, several cases were consolidated into a single matter for judicial economy.

Key Parties
  • Petitioners: John Krahn, Janet Krahn, Joseph Pizzicaroli, Michael Holland, and the associated Living Trusts for the Krahns and Hollands.
  • Respondent: Tonto Forest Estates Homeowners Association (TFE), represented by Board President Dwight Jolivette and managed by Barbara Bonilla of Ogden Re.
  • Regulatory Oversight: The Arizona Department of Real Estate (Commissioner Susan Nicolson).
Procedural Timeline (2024–2025)
  • Initial Filing: January 2024 (Case 24F-H033-REL).
  • Consolidation Orders: Issued in October 2024 to merge subsequent petitions (25F-H002, 25F-H006, 25F-H009, 25F-H011, and 25F-H020).
  • Evidentiary Hearings: Held on December 16, 2024; March 3, 2025; March 19, 2025; and May 5, 2025.
  • Final Decision: Issued June 4, 2025, with a Nunc Pro Tunc correction on June 5, 2025.

II. Case Summaries and Legal Findings

The following table outlines the specific disputes addressed during the consolidated hearing and the tribunal's conclusions.

Case Number Primary Issue Legal Basis Tribunal Ruling
24F-H033-REL Assessing empty/undeveloped lots for septic-related expenses. CC&R 4.32; A.R.S. § 33-1802 Granted. Only lots with dwelling units are subject to these assessments.
25F-H002-REL Reimbursement of $75.00 for a "P-Series Float" (septic part). CC&R 4.32 Granted. The part was a "replacement," which is the owner's responsibility, not the HOA's.
25F-H006-REL Tree-trimming notice failing to cite specific CC&R sections. A.R.S. § 33-1803(D)(1) Granted. Notices must provide specific guidance and citations for compliance.
25F-H020-REL Storage of ballots allowing identification of voters. TFE Bylaw 3.9 Granted. Anonymity must be maintained during storage after elections.
25F-H009-REL Decision to file an insurance claim made in a closed session. A.R.S. § 33-1804(A) Denied. Boards may decide on legal/litigation matters in closed sessions.
25F-H011-REL Failure to provide redacted association records within 10 days. A.R.S. § 33-1805(A) Granted. Records were not privileged and should have been produced.

III. Short-Answer Practice Questions

1. What is the standard of proof required for a Petitioner to prevail in an OAH proceeding regarding a planned community dispute?

Answer: The Petitioner bears the burden of proving the violation by a preponderance of the evidence, meaning the contention is more probably true than not.

2. Under CC&R 4.32, what is the distinction between "maintenance/repair" and "replacement" regarding septic systems?

Answer: The Association is responsible for monitoring, maintenance, and repair after installation. However, any capital improvements or replacements are the sole responsibility of the lot owner.

3. Why did the tribunal rule against the Association regarding the "Friendly Reminder" notice sent to Mr. Krahn?

Answer: Even if the notice is not a formal fine, A.R.S. § 33-1803(D)(1) requires the Association to provide a written explanation citing the specific provision of the community documents allegedly being violated.

4. What is the statutory timeframe for an HOA to fulfill a member’s request to examine association records?

Answer: Under A.R.S. § 33-1805(A), the association has ten business days to fulfill a request for examination or provide copies of records.

5. How much were the filing fees that the Respondent was ordered to reimburse for the consolidated cases?

Answer: The Respondent was ordered to reimburse $1,000.00 for case 24F-H033-REL (a two-issue petition) and $500.00 for each of the other successful petitions (25F-H002, 25F-H006, 25F-H020, and 25F-H011). No reimbursement was ordered for the denied case (25F-H009).


IV. Essay Prompts for Deeper Exploration

  1. Judicial Economy vs. Individual Rights: Analyze the ALJ's decision to consolidate six different petitions into one matter. Discuss the benefits of "judicial economy" mentioned in the orders versus the potential complexities it introduces for the parties involved.
  2. The Privacy of Governance: Evaluate the conflict in Case 25F-H009-REL regarding A.R.S. § 33-1804. Should a Board be allowed to make financial decisions (like invoking insurance) in closed sessions if those decisions are related to litigation with a current member? Support your argument using the findings from the Stone decision.
  3. Strict Construction of Community Documents: Discuss the ruling on CC&R 4.32. How did the ALJ interpret the phrase "as part of the construction of a Dwelling Unit" to protect owners of undeveloped lots from certain assessments?

V. Glossary of Important Terms

  • A.R.S. (Arizona Revised Statutes): The codified laws of the state of Arizona.
  • Administrative Law Judge (ALJ): An official who presides over hearings and renders decisions for administrative agencies (e.g., Adam D. Stone).
  • CC&Rs (Covenants, Conditions, and Restrictions): The governing documents that dictate the rules and limitations of a planned community.
  • Consolidation: The legal process of combining multiple related cases into a single hearing to save time and resources.
  • Nunc Pro Tunc: A Latin term meaning "now for then," used for an order that corrects an error in a previous order to reflect what should have been done originally (e.g., the June 5, 2025, correction of filing fees).
  • Open Meeting Act (A.R.S. § 33-1804): A law requiring that meetings of an HOA board be open to all members, with specific, narrow exceptions for closed sessions (legal advice, pending litigation, personal health/financial info).
  • Preponderance of the Evidence: The evidentiary standard in civil/administrative cases where a fact is proven if it is more likely than not to be true.
  • Privileged Information: Material that is protected from disclosure, such as attorney-client communications. In these cases, the judge ruled that violation notices were not privileged.
  • Respondent: The party against whom a petition is filed (in this context, the HOA).
  • Secret Ballot: A voting method designed to ensure the anonymity of the voter, mandated by TFE Bylaw 3.9 for director elections.

Homeowner Rights vs. HOA Governance: Key Takeaways from the Tonto Forest Estates Legal Battle

A Landmark Case for Homeowner Accountability

The legal battle between John Krahn et al. (Petitioners) and the Tonto Forest Estates Homeowners Association (Respondent) stands as a vital reminder that HOA Boards are not above the law. This consolidated matter, handled under Case No. 24F-H033-REL, involved six distinct petitions that laid bare the friction between Board overreach and homeowner rights. From improper financial assessments to the erosion of voter privacy, these cases offer a roadmap for homeowners seeking to hold their associations accountable.

The disputes were adjudicated by the Arizona Office of Administrative Hearings (OAH), with Administrative Law Judge Adam D. Stone presiding. The resulting decisions reinforce a fundamental truth for every resident in a planned community: governing documents like CC&Rs and state statutes such as the Arizona Revised Statutes (A.R.S.) are shield and sword for the homeowner, provided they know how to use them.

The Financials of Fairness: Septic Assessments and Improper Payments

Financial transparency and the correct allocation of costs are the bedrock of fair HOA governance. In this litigation, the court addressed two critical issues regarding the community’s sewage treatment system.

Empty Lots and Septic Fees (Case 24F-H033-REL)

The Petitioners challenged the Association’s practice of charging septic-related assessments to every lot, regardless of whether it contained a home. The judge found that the Association violated both CC&R 4.32 and A.R.S. § 33-1802. The court ruled that septic maintenance costs are explicitly tied to the construction of a "Dwelling Unit." By assessing empty, undeveloped lots for these expenses, the Board imposed an obligation not found in the community’s declaration and unfairly burdened those owners to subsidize the costs of developed lots.

Repairs vs. Replacements (Case 25F-H002-REL)

This case involved a $75.00 reimbursement given to a former Board member for a "P-Series Float" in their individual septic system. The Association argued the invoice was ambiguous as to whether the part was a "repair" or a "replacement." However, the judge ruled that under CC&R 4.32, capital replacements are strictly the owner’s responsibility. Even if an invoice is vague, the Association cannot use community funds to cover "replacements" that the governing documents designate as individual expenses.

Homeowner Tactical Takeaways:

  • Challenge Improper Assessments: If your CC&Rs link a fee to a "dwelling unit," the Board cannot legally extend that fee to empty land or undeveloped lots under A.R.S. § 33-1802.
  • Scrutinize Maintenance Reimbursements: Boards often blur the line between "maintenance" (Association duty) and "replacement" (Owner duty). Demand clarity on invoices to ensure your assessments aren't paying for a neighbor's capital improvements.
  • Monitor Bad Faith Spending: While the court declined to award civil penalties because the new Board President, Mr. Jolivette, was deemed "credible" regarding future compliance, these rulings establish a paper trail of misconduct that can be used if violations persist.

Communication and Compliance: Tree Trimming and Records Access

How a Board communicates a violation is just as important as the violation itself. The court's rulings here serve as a warning to Boards that attempt to enforce "aesthetic" standards without legal backing.

The "Friendly Reminder" Notice (Case 25F-H006-REL)

The Association issued a "Friendly Reminder" to a homeowner regarding tree trimming. The homeowner, Mr. Krahn, testified that there were no sections in the governing documents regarding "aesthetics" for the neighborhood. The judge agreed that the notice was deficient under A.R.S. § 33-1803. Even a "friendly" notice must provide the specific provision of the community documents allegedly violated and clear instructions for compliance. An HOA cannot enforce vague standards—like "aesthetics"—that are not explicitly defined in the CC&Rs.

Access to Redacted Records (Case 25F-H011-REL)

When homeowners requested copies of other violation notices (redacted for privacy) to prove inconsistent enforcement, the Board refused, citing "pending litigation." The judge ruled this a violation of A.R.S. § 33-1805. Since the notices were created by a manager before the litigation began, they were not privileged legal documents. The Association was ordered to produce these records within the statutory ten-day window.

The Ethics of Governance: Secret Ballots and Closed-Door Decisions

Governance is not just about what is decided, but how it is decided. Anonymity in voting and transparency in meetings are non-negotiable.

Voter Anonymity (Case 25F-H020-REL)

The Association violated Bylaw 3.9 by attaching signature verification pages and envelopes to ballots during storage. The judge's logic was clear: if a storage method allows the Board to link a specific vote to a member, the ballot is no longer "secret." This protects homeowners from potential retaliation by the Board based on how they voted in an election.

Closed Sessions for Legal Decisions (Case 25F-H009-REL)

The Association prevailed on one issue: the decision to file an insurance claim in a closed session. This stemmed from a defamation lawsuit filed by a homeowner after the Board accused him of embezzling $250.00. While A.R.S. § 33-1804(A) allows Boards to discuss and decide on insurance claims related to "pending or contemplated litigation" in private, the results of this secrecy were disastrous. The community’s insurance was ultimately cancelled, and costs skyrocketed.

Summary of Legal Outcomes
Case Number Subject Matter Ruling
24F-H033-REL Septic Assessments on Empty Lots (CC&R 4.32 & A.R.S. § 33-1802) Homeowner Win
25F-H002-REL Improper Septic Replacement Reimbursement (P-Series Float) Homeowner Win
25F-H006-REL Deficient Violation Notices (Aesthetics/Tree Trimming) Homeowner Win
25F-H011-REL Refusal to Provide Redacted Records (A.R.S. § 33-1805) Homeowner Win
25F-H020-REL Violation of Secret Ballot Anonymity (Storage Protocols) Homeowner Win
25F-H009-REL Closed Session for Insurance Claims (Defamation Suit Context) Association Win

Final Verdict and Financial Restitution

The court issued a final Order and a subsequent Order Nunc Pro Tunc to correct the financial restitution owed to the Petitioners. Because the homeowners prevailed on nearly every count, the Association was ordered to reimburse their filing fees in full.

Filing Fee Reimbursements Ordered:

  • $1,000.00 for Case No. 24F-H033-REL (A higher fee because it was a two-issue petition).
  • $500.00 each for Cases 25F-H002, 25F-H006, 25F-H020, and 25F-H011.
Lessons for Homeowners
  • Leverage the Specificity of CC&Rs to Halt Vague Enforcement: If your Board issues a "friendly reminder" for something like "aesthetics," demand the specific CC&R citation. Under A.R.S. § 33-1803, if they cannot point to a rule, they cannot issue a violation.
  • Statutory Rights Are Absolute: Statutes like A.R.S. § 33-1805 regarding records access cannot be bypassed by a Board claiming "privilege" just because they are in a dispute. Unless a document was created by an attorney for the litigation, you generally have a right to see it.
  • The High Cost of Board Secrecy: While Boards can legally hide behind "executive sessions" for litigation matters, the Tonto Forest Estates case shows that secret decisions—like those leading to insurance cancellations—can have massive financial consequences for the entire membership.
  • Voter Protection Is Permanent: Ensure your HOA's ballot storage policy maintains anonymity. If ballots are stored with identifying envelopes, your right to a secret ballot under the Bylaws has been compromised.
  • Civil Penalties are a High Bar: The judge declined civil penalties because he found the new Board President to be "credible" regarding future compliance. Homeowners should realize that while "orders" for compliance are achievable, monetary penalties often require proving persistent, bad-faith behavior that a Board refuses to correct.

Case Participants

Petitioner Side

  • John Krahn (Petitioner)
    Tonto Forest Estates Homeowners Association
    Property owner and member of TFE
  • Janet Krahn (Petitioner)
    Tonto Forest Estates Homeowners Association
  • Joseph Pizzicaroli (Petitioner)
    Tonto Forest Estates Homeowners Association
  • Michael Holland (Petitioner)
    Holland Family Trust

Respondent Side

  • Dwight Jolivette (Board President / Representative)
    Tonto Forest Estates Homeowners Association
    Appeared on behalf of Respondent
  • Barbara Bonilla (Contact)
    Tonto Forest Estates Homeowners Association
    Listed on transmission record for Respondent

Neutral Parties

  • Adam D. Stone (Administrative Law Judge)
    Office of Administrative Hearings
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

John Krahn, Janet Krahn & Joseph Pizzicaroli v. Tonto Forest Estates

Case Summary

Case ID 24F-H033-REL
Agency Arizona Department of Real Estate
Tribunal
Decision Date 2026-03-04
Administrative Law Judge ADS
Outcome complete
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner John Krahn Counsel
Respondent Tonto Forest Estates Homeowners Association Counsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

24F-H033-REL Decision – 1348483.pdf

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24F-H033-REL Decision – 1359111.pdf

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24F-H033-REL Decision – 1362707.pdf

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24F-H033-REL Decision – 1363188.pdf

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24F-H033-REL Decision – 1366046.pdf

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24F-H033-REL Decision – 1367553.pdf

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24F-H033-REL Decision – 1369298.pdf

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24F-H033-REL Decision – 1375712.pdf

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24F-H033-REL Decision – 1383935.pdf

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24F-H033-REL Decision – 1384517.pdf

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24F-H033-REL Decision – 1384559.pdf

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24F-H033-REL Decision – 1387189.pdf

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24F-H033-REL Decision – 1401793.pdf

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24F-H033-REL Decision – 1403043.pdf

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24F-H033-REL Decision – 1407647.pdf

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24F-H033-REL Decision – 1407763.pdf

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24F-H033-REL Decision – 1312646.pdf

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24F-H033-REL Decision – 1312646.pdf

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24F-H033-REL Decision – 1348483.pdf

Uploaded 2026-04-16T09:13:44 (59.9 KB)

24F-H033-REL Decision – 1359111.pdf

Uploaded 2026-04-16T09:13:46 (44.1 KB)

24F-H033-REL Decision – 1362707.pdf

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24F-H033-REL Decision – 1363188.pdf

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24F-H033-REL Decision – 1366046.pdf

Uploaded 2026-04-16T09:13:53 (50.6 KB)

24F-H033-REL Decision – 1367553.pdf

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24F-H033-REL Decision – 1369298.pdf

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24F-H033-REL Decision – 1375712.pdf

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24F-H033-REL Decision – 1383935.pdf

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24F-H033-REL Decision – 1384517.pdf

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24F-H033-REL Decision – 1384559.pdf

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24F-H033-REL Decision – 1387189.pdf

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Legal Analysis and Briefing: John Krahn et al. vs. Tonto Forest Estates Homeowners Association

This briefing document provides a comprehensive analysis of the consolidated legal proceedings (No. 24F-H033-REL-RHG et al.) between John Krahn and other petitioners and the Tonto Forest Estates Homeowners Association (TFE HOA). It synthesizes the arguments, legal interpretations, and the final Administrative Law Judge (ALJ) decision regarding septic system assessments, maintenance responsibilities, and board transparency.

Executive Summary

The litigation involved a series of disputes centered on the interpretation of the association's Covenants, Conditions, and Restrictions (CC&Rs) and Arizona Revised Statutes (A.R.S.). The core conflict stemmed from how the HOA managed and assessed costs for individual septic systems within a community where roughly 10% of the lots remain undeveloped.

In her final decision dated March 4, 2026, ALJ Velva Moses-Thompson issued a mixed ruling. The Petitioners prevailed on the primary issue of septic assessments for empty lots, with the ALJ finding that undeveloped lots without septic systems cannot be charged for septic-related expenses under CC&R 4.32. However, the Respondent (the HOA) was found to be the prevailing party on three other dockets involving component replacement reimbursements, violation notice procedures, and the invocation of insurance coverage in executive sessions.


Detailed Analysis of Key Themes

1. Septic Assessment Equity for Undeveloped Lots

The most significant point of contention was whether the HOA could charge a uniform septic assessment to all lot owners, including those with empty lots.

  • Petitioner Argument: Krahn argued that CC&R 4.32 explicitly ties septic obligations to "after installation" and the "construction of a Dwelling Unit." Since empty lots have no systems to monitor, maintain, or repair, they should not subsidize the systems of developed lots. He characterized these as "limited common expenses" benefiting only a subset of owners.
  • HOA Argument: The HOA contended that septic maintenance is a "common expense" under CC&R 8.1, which requires assessments to be "allocated equally among all lots." They argued that a previous ruling (the "Burns case") forced them into this uniform assessment model to avoid "individualized assessments," which they believed were prohibited.
  • ALJ Finding: The ALJ ruled that CC&R 4.32 only applies to lots with a dwelling unit and an installed sewage treatment system. Consequently, the HOA violated the CC&Rs by imposing septic assessments on empty lots.
2. Categorization of Maintenance: "Repair" vs. "Replacement"

The parties disagreed on whether the HOA's reimbursement of a $75 "P-series float" to a member was a "repair" (HOA responsibility) or a "replacement" (owner responsibility).

  • Legal Semantic Dispute: The HOA used a dictionary definition of "repair" that includes "restoring by replacing a part." Krahn argued that any "replacement" of a component, regardless of size, is an owner responsibility under CC&R 4.32.
  • ALJ Finding: The ALJ sided with the HOA, concluding that "replacement" in the context of CC&R 4.32 refers to "major expenditures" or "large-scale system overhauls." Minor part replacements required to restore function fall under the HOA's duty to "repair."
3. Board Governance and the Open Meeting Law

Petitioners challenged the board's decision to invoke Directors and Officers (D&O) insurance coverage during an executive (closed) session rather than an open meeting.

  • Transparency Concerns: Krahn argued that invoking insurance is a "final board action" with significant financial consequences (e.g., premium increases of 750% and 50-fold deductible increases) and must occur in an open forum under A.R.S. § 33-1804.
  • HOA Defense: The HOA argued that the decision was part of "litigation strategy" discussed with legal counsel, which is an enumerated category permitted for closed sessions.
  • ALJ Finding: The ALJ found no violation. Under A.R.S. § 33-1804(A)(2), board meetings may be closed to consider pending or contemplated litigation.

Summary of Docket Outcomes

Docket Number Primary Issue Prevailing Party ALJ Conclusion
24F-H033-REL Septic assessments on empty lots. Petitioners HOA violated CC&R 4.32; empty lots cannot be assessed for septic expenses.
25F-H002-REL Reimbursement for a "float" component. Respondent Replaced minor parts fall under "repair" (HOA responsibility), not "replacement."
25F-H006-REL Compliance of violation notice wording. Respondent Statutory requirements for specific CC&R citations were not triggered.
25F-H009-REL Invoking insurance in executive session. Respondent The board is permitted to discuss/decide on litigation-related insurance in closed sessions.

Important Quotes and Context

On Septic Responsibility

"After installation of the Required Sewage Treatment System, the Association shall assume responsibility for the monitoring, maintenance and repair… If the Required Sewage Treatment System requires any capital improvements or replacements, such capital improvements or replacements shall be the responsibility of the Owner."

CC&R 4.32 (The foundational text for the septic dispute).

On the Definition of "Repair"

"Merriam-Webster defines 'repair' as 'to restore by replacing a part or putting together what is torn or broken; to fix; to restore to a sound or healthy state.' If the word 'replacement' was intended to apply to the replacement of minor parts, it would render the section allocating responsibility for capital improvements and replacements to the homeowner insignificant and superfluous."

ALJ Decision (Finding 6) (Explaining why minor component swaps are repairs).

On Board Transparency

"Arizona law draws a deliberate distinction between consideration which may occur in close session and final board action particularly with financial consequences which must occur openly."

John Krahn (Arguing that the financial impact of insurance claims necessitates an open vote).

"The open meeting law squarely allows for that type of discussion and decision in a closed session… The attorney general has already said [HOAs] are not public bodies and therefore are not within the purview of the [public body] opening meeting law."

Austin Baillio (HOA Counsel) (Counter-arguing the flexibility of executive sessions for litigation matters).


Actionable Insights for Association Governance

  1. Differentiated Assessments: The ruling confirms that HOAs must strictly adhere to "triggers" for assessments found in CC&Rs. If a document specifies that an obligation begins "after installation," the HOA cannot use general "common expense" clauses to override that specificity and charge owners who do not have the improvement.
  2. Maintenance Definitions: Associations should clearly define the threshold between a "repair" and a "replacement" in their internal policies. The ALJ's focus on "large-scale system overhauls" as the definition of replacement provides a legal benchmark for distinguishing between minor parts and major capital expenditures.
  3. Procedural Rigor in Violation Notices: Under A.R.S. § 33-1803, the association's duty to provide an exhaustive written explanation of a violation (including the specific CC&R provision and the name of the observer) is contingent upon the member first responding via certified mail. Associations should ensure their notices include the proper process for members to contest.
  4. Executive Session Scope: While boards must be transparent, Arizona law provides broad protection for discussing litigation-related matters (including insurance) in closed sessions. Decisions made there that are directly tied to litigation strategy do not necessarily require a second, public vote if they fall under the protections of A.R.S. § 33-1804.
  5. Financial Restitution: As the prevailing party in Docket 24F-H033, the HOA was ordered to pay the Petitioners' $500 filing fee. This underscores the financial risk associations face when defending interpretations of governing documents that conflict with plain-language readings of specific CC&R provisions.

Tonto Forest Estates Homeowners Association Legal Dispute: Study Guide

This study guide provides a comprehensive overview of the consolidated legal proceedings (No. 24F-H033-REL-RHG) between various petitioners, led by John Krahn, and the Tonto Forest Estates Homeowners Association (the Association). It covers the relevant Arizona Revised Statutes (A.R.S.), the Association’s Covenants, Conditions, and Restrictions (CC&Rs), the core arguments of both parties, and the final administrative rulings.


1. Key Concepts and Legal Framework

Statutory Authority (Arizona Revised Statutes)
  • A.R.S. § 33-1802: Provides definitions for planned communities and community documents.
  • A.R.S. § 33-1803: Governs assessments and the imposition of monetary penalties. It outlines the procedural requirements for violation notices and the member's right to respond and contest.
  • A.R.S. § 33-1804: Mandates that all meetings of the Association and the Board of Directors be open to all members. It allows for closed (executive) sessions only under specific circumstances, such as discussing legal advice or pending litigation.
  • A.R.S. § 32-2199: Authorizes the Arizona Department of Real Estate to receive and decide petitions regarding violations of community documents.
Governing Documents (CC&Rs)
  • CC&R § 4.32 (Septic Systems): This is the central provision in the dispute. It dictates that owners must install systems at their own cost. After installation, the Association assumes responsibility for monitoring, maintenance, and repair, with costs included in assessments. However, capital improvements or replacements remain the sole responsibility of the owner.
  • CC&R § 8.1: States that assessments shall be imposed for the purpose of paying common expenses and shall be allocated equally among all lots.
  • CC&R § 8.2: Defines common expenses as the costs of operating the Association, including maintenance of land and services for the protection of health and safety.

2. Summary of Contested Dockets and Decisions

The proceedings consolidated four distinct dockets, each addressing a different alleged violation by the Association Board.

Docket Number Primary Issue Administrative Ruling
24F-H033-REL Assessing empty/undeveloped lots for septic-related expenses. Violation Found. Vacant lots without systems should not be assessed for these costs.
25F-H002-REL Reimbursement of a member for a "P-series float" component replacement. No Violation. The component was deemed a "repair" rather than a "replacement."
25F-H006-REL Enforcement of a tree-trimming violation notice. No Violation. Petitioners failed to establish a procedural breach under A.R.S. § 33-1803.
25F-H009-REL Invoking insurance coverage (D&O) in a closed executive session. No Violation. The action fell under legal/litigation strategy exceptions of A.R.S. § 33-1804.

3. Central Arguments and Interpretations

Septic Assessments on Vacant Lots (Docket 24F-H033-REL)
  • Petitioners' Stance: CC&R § 4.32 explicitly uses the phrase "after installation" as a trigger for Association responsibility. Therefore, lots without an installed septic system have no associated Association obligation. They argued that septic expenses are "limited common expenses" benefiting only developed lots.
  • Association's Stance: Relying on CC&R § 8.1, the Board argued that septic maintenance is a "common expense" because it protects the health and safety of the entire community. They claimed all assessments must be equal across all 52 lots.
  • ALJ Decision: The ALJ concluded that CC&R § 4.32 only applies to lots with a dwelling unit and a septic system. Imposing assessments on lots without systems violated the CC&Rs.
Repair vs. Replacement (Docket 25F-H002-REL)
  • Petitioners' Stance: The reimbursement of a $75 "P-series float" was a "replacement" of a component, which CC&R § 4.32 assigns to the owner. They cited past Association policies that listed pumps, floats, and screens as owner-paid replacements.
  • Association's Stance: Using the dictionary definition of "repair" ("to restore by replacing a part"), the Board argued that minor component swaps are repairs. They interpreted "replacements" in the CC&Rs to mean major, large-scale system overhauls or capital improvements.
  • ALJ Decision: The ALJ agreed with the Association, ruling that "replacement" in the context of CC&R § 4.32 refers to major expenditures comparable to capital improvements. Replacing a minor part like a float is a "repair."
Open Meeting Law and Insurance (Docket 25F-H009-REL)
  • Petitioners' Stance: Authorizing a claim for Directors and Officers (D&O) insurance is a final board action with financial consequences (potential premium/deductible increases). Therefore, it must be decided in an open meeting under A.R.S. § 33-1804.
  • Association's Stance: Tendering a claim is a litigation strategy discussed with legal counsel. A.R.S. § 33-1804(A)(1-2) explicitly allows closed sessions for legal advice and pending litigation.
  • ALJ Decision: The ALJ found that invoking insurance during an executive session concerning response to a lawsuit did not violate the Open Meeting Law.

4. Short-Answer Practice Questions

  1. According to CC&R § 4.32, which three specific septic-related tasks are the Association's responsibility?
  • Answer: Monitoring, maintenance, and repair.
  1. What phrase in CC&R § 4.32 did the ALJ use to determine that vacant lots should not be assessed for septic costs?
  • Answer: "After installation."
  1. In Docket 25F-H002-REL, what was the monetary value of the septic part (the float) that sparked the dispute?
  • Answer: $75.00.
  1. Under A.R.S. § 33-1804, what are two specific reasons a Board may move a portion of a meeting to a closed session?
  • Answer: To receive legal advice from an attorney and to discuss pending or contemplated litigation.
  1. What is the "Business Judgment Rule" as referenced in the Association’s defense?
  • Answer: A rule that protects board members from liability for decisions made in good faith and with reasonable judgment while interpreting the CC&Rs.
  1. Why was the Association’s violation notice regarding the tree (Docket 25F-H006-REL) found to be legally sufficient by the ALJ?
  • Answer: Because the statutory requirements of A.R.S. § 33-1803(D) are only triggered if a member responds to the notice via certified mail, which was not proven.

5. Essay Prompts for Deeper Exploration

  1. The Tension Between Equality and Equity in HOA Assessments: Compare and contrast the Association’s "equal assessment" argument (CC&R § 8.1) with the Petitioners’ "limited common expense" argument. How should an HOA balance the mandate for uniform fees with the reality that some services only benefit specific lots?
  2. Defining "Repair" and "Replacement" in Property Law: Analyze the ALJ’s decision to use a dictionary definition to interpret "repair" in Docket 25F-H002-REL. Discuss the potential long-term governance implications for the Association if every minor part replacement were classified as an owner-funded "replacement."
  3. Transparency vs. Litigation Privilege: Evaluate the conflict presented in Docket 25F-H009-REL. At what point does a Board’s discretionary financial decision (like insurance claims) move from protected litigation strategy to a matter that requires public member oversight?

6. Glossary of Important Terms

Term Definition
A.R.S. Arizona Revised Statutes; the state laws governing the legal proceedings.
CC&Rs Covenants, Conditions, and Restrictions; the governing documents that dictate the rights and obligations of the HOA and its members.
Common Expense An expense incurred for the operation or maintenance of the Association that is typically shared by all members.
D&O Insurance Directors and Officers liability insurance; protects board members from personal losses if they are sued while serving the Association.
Nunc Pro Tunc A legal term ("now for then") referring to an order that corrects clerical or typographical errors in a previous ruling.
Par Materia A rule of statutory construction stating that laws on the same subject matter should be interpreted consistently with one another.
Preponderance of the Evidence The evidentiary standard in civil/administrative cases; proof that a contention is "more probably true than not."
Respondent The party responding to a petition (in this case, the Tonto Forest Estates Homeowners Association).
Rel/RHG Abbreviations used in docket numbers, typically referring to "Real Estate" and "Rehearing."

HOA Legal Showdown: Insights and Outcomes from the Tonto Forest Estates Case

Governance in a planned community is rarely just about bylaws and budgets; it’s a high-stakes balancing act between individual property rights and the collective health of the neighborhood. In the case of Tonto Forest Estates, that balance shifted into a multi-year courtroom saga. What began as a dispute over septic system costs eventually evolved into a complex legal battle involving the Office of Administrative Hearings (OAH), multiple dockets (24F-H033-REL, 25F-H002-REL, 25F-H006-REL, and 25F-H009-REL), and even "Nunc Pro Tunc" orders to correct typographical errors in the record.

This was a clash of interpretations between homeowners, led by John Krahn (Petitioners), and the Tonto Forest Estates HOA (Respondent). From "hidden" board decisions to a 750% spike in insurance premiums, the fallout of this case offers a masterclass in community governance. Below, we distill Administrative Law Judge (ALJ) Velva Moses-Thompson’s rulings into actionable takeaways for every homeowner.


Victory for the Undeveloped: Why Empty Lots Are Off the Hook

The most significant "human story" in this case involved the roughly 10% of the community owning undeveloped lots. These owners were being charged septic assessments for systems that didn't even exist on their properties.

The Clash of CC&Rs:

  • The HOA’s Argument: The Board contended that septic maintenance was a "common expense" under CC&R 8.1, intended to protect the health and safety of the entire community. They felt all 52 lots should pay equally to ensure the "train runs on time."
  • The Petitioners’ Argument: They pointed to the specific language of CC&R 4.32, which states that an owner’s obligation to pay for monitoring and maintenance only triggers "after installation" of a system.

The Ruling: The ALJ ruled that while CC&R 8.1 covers general assessments, the specific "after installation" language in CC&R 4.32 overrides the general rule. You cannot charge a homeowner for the maintenance of a non-existent system.

Financial Impact: The Respondent was ordered to reimburse the Petitioners for their $500 filing fee and was directed to comply with CC&R 4.32 by ceasing septic assessments on undeveloped lots moving forward.


The $75 Float: "Repair" vs. "Replacement"

Not every point went to the homeowners. A technical dispute arose over a $75 "P-series float" replaced during a maintenance call. The Petitioners argued this was a "replacement" (owner’s cost), while the HOA claimed it was a "repair" (HOA’s cost).

Definition Used in Hearing Practical Responsibility
"Repair": To restore by replacing a minor part or putting together what is broken (based on Merriam-Webster). HOA Responsibility
"Replacement": Major expenditures, large-scale system overhauls, or items that enhance/extend useful life. Owner Responsibility

Why the HOA Won: The ALJ relied on common sense and the dictionary. Because the $75 float is a minor component, replacing it fits the definition of a "repair"—restoring the system to a sound state. It was not a "capital replacement" of the entire system.


Behind Closed Doors: The 750% Insurance Hike

Transparency was the next battleground. The Board decided to invoke Directors and Officers (D&O) insurance during an executive (closed) session to handle ongoing litigation.

The Petitioners were outraged, noting that the community’s legal battles had led to a 750% increase in insurance premiums and a 50-fold jump in deductibles over just two years. They argued that a decision with such massive financial ramifications for every neighbor's wallet must be made in an open meeting.

The Legal Outcome: The HOA prevailed here. Under A.R.S. § 33-1804, boards are legally permitted to meet in closed sessions to consider "pending or contemplated litigation." The ALJ found that because the insurance was being invoked specifically due to the Krahn lawsuit, the Board was within its rights to discuss and decide the matter privately.


Procedural Pitfalls: The "Certified Mail" Warning

In a separate "Tree Case," a homeowner challenged a violation notice for un-trimmed branches. While it seemed like a minor grievance, the ruling highlighted a massive procedural trap for homeowners.

Valid Violation Response Checklist (A.R.S. § 33-1803): To "unlock" your right to a detailed explanation from the HOA, you must follow these steps:

  • Respond via Certified Mail: This is the critical trigger.
  • Timeline: Respond within 21 calendar days of the notice.
  • The HOA’s Duty: Only after receiving your certified response must the HOA provide:
  • The specific CC&R provision violated.
  • The date and name of the person who observed the violation.
  • The process to contest the notice.

The Outcome: The ALJ dismissed the petition because the homeowner had not responded via certified mail. Without that specific procedural step, the HOA was not legally required to provide the detailed citations the homeowner was looking for. Warning: If you don't use certified mail, you may lose your right to hold the Board accountable for specific details.


Final Takeaways for Homeowners and Boards

This case proves that in the world of HOAs, the "why" is often as important as the "what."

  1. For Members: Specificity is your best friend. The "after installation" clause was the key to saving empty-lot owners from unnecessary fees.
  2. For Boards: Clarity in written policy is vital. Explicitly distinguishing between minor "repairs" and major "replacements" in your guidelines can prevent thousands of dollars in legal fees.
  3. For Everyone: Rulings are rarely made in a vacuum. Part of the conflict arose because the Board was trying to comply with a prior ruling (the "Burns" case), which suggested all septic costs should be common expenses. However, this new case refined that view, proving that even a Board's "good faith" attempt to follow one judge's order can be overturned by another's more specific interpretation.

Ultimately, this legal showdown reminds us that community governance has real-world costs. From the $500 filing fee to the skyrocketing insurance deductibles, these battles are paid for by the residents. Staying informed and insisting on procedural exactness (like using certified mail) are the best ways to ensure your community stays out of the courtroom and in the clear.

Case Participants

Petitioner Side

  • John Krahn (Petitioner)
    John R Krahn Living Trust
    Appeared on behalf of himself and the trust
  • Janet Krahn (Petitioner)
    Janet Krahn Living Trust
  • Joseph Pizzicaroli (Petitioner)
    Estate of Joseph Pizzicaroli
    Deceased; represented by estate
  • Michael Holland (Petitioner)
    Holland Family Trust
    Appeared on behalf of himself
  • Jill Burns (Representative)
    Estate of Joseph Pizzicaroli
  • Kathryn Kendall (Personal Representative)
    Estate of Joseph Pizzicaroli
  • Kurt Maddux (Co-Personal Representative)
    Estate of Joseph Pizzicaroli

Respondent Side

  • Dwight Jolivette (Board President / Representative)
    Tonto Forest Estates Homeowners Association
    Testified on behalf of the respondent
  • Austin Baillio (Attorney)
    Maxwell & Morgan, P.C.
    Counsel for the association

Neutral Parties

  • Adam D. Stone (Administrative Law Judge)
    Office of Administrative Hearings
    Original ALJ
  • Velva Moses-Thompson (Administrative Law Judge)
    Office of Administrative Hearings
    Rehearing ALJ
  • Tammy L. Eigenheer (Administrative Law Judge)
    Office of Administrative Hearings
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

John and Janet Krahn & Michael Holland v. Tonto Forest Estates

Case Summary

Case ID 25F-H002-REL
Agency
Tribunal
Decision Date 2025-06-04
Administrative Law Judge ADS
Outcome complete
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner John Krahn Counsel
Respondent Tonto Forest Estates Homeowners Association Counsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H002-REL Decision – 1210440.pdf

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25F-H002-REL Decision – 1217115.pdf

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25F-H002-REL Decision – 1232517.pdf

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25F-H002-REL Decision – 1234660.pdf

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25F-H002-REL Decision – 1237412.pdf

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25F-H002-REL Decision – 1239559.pdf

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25F-H002-REL Decision – 1241508.pdf

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25F-H002-REL Decision – 1252902.pdf

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25F-H002-REL Decision – 1267085.pdf

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25F-H002-REL Decision – 1274385.pdf

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25F-H002-REL Decision – 1277471.pdf

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25F-H002-REL Decision – 1280310.pdf

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25F-H002-REL Decision – 1284656.pdf

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25F-H002-REL Decision – 1301318.pdf

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25F-H002-REL Decision – 1312646.pdf

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25F-H002-REL Decision – 1314117.pdf

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25F-H002-REL Decision – 1337755.pdf

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Briefing Document: Tonto Forest Estates Homeowners Association v. Krahn, et al.

Executive Summary

This document provides a comprehensive analysis of the consolidated administrative proceedings between Petitioners (John Krahn, Janet Krahn, Michael Holland, Joseph Pizzicaroli, and associated trusts) and the Respondent (Tonto Forest Estates Homeowners Association, or "TFE"). The disputes, adjudicated by the Arizona Office of Administrative Hearings (OAH) under Case No. 24F-H033-REL (and consolidated matters), primarily addressed the legality of septic-related assessments on undeveloped lots, improper use of association funds, and violations of Arizona statutes governing planned communities.

On June 4, 2025, Administrative Law Judge (ALJ) Adam D. Stone issued a decision largely in favor of the Petitioners. The tribunal found that the HOA improperly assessed septic fees on lots without dwelling units, failed to follow statutory requirements for violation notices, and incorrectly withheld association records. While the HOA was ordered to reimburse filing fees totaling several thousand dollars and comply with its governing documents, the Petitioners' request for civil penalties based on "bad faith" was denied.


Detailed Analysis of Key Themes

1. Interpretation of CC&R Section 4.32 and Septic Assessments

The central conflict in the lead case (24F-H033-REL) involved whether the HOA could charge septic monitoring and maintenance fees to owners of undeveloped lots.

  • The Petitioners' Argument: Petitioners contended that Section 4.32 of the Covenants, Conditions, and Restrictions (CC&Rs) explicitly ties assessments to the "installation" of a system. They argued that the phrase "after installation" creates a specific starting point for financial obligation. Furthermore, they asserted that since these systems are individual rather than centralized, they constitute "limited common expenses" under A.R.S. § 33-1255, which should only be assessed against units that benefit from them.
  • The Respondent's Argument: The HOA, represented by Board President Dwight Jolivette, argued that the septic systems were a Maricopa County requirement and intended as a "common expense" shared by the entire community to protect the environment. They relied on CC&R Section 8.1, which states that no owner is exempt from assessments by abandoning or not using their lot. The HOA even utilized a "grammar AI program" to rephrase Section 4.32 to support their interpretation that all owners must contribute to the shared risk and maintenance of the community's septic infrastructure.
  • Tribunal Finding: The ALJ ruled that Section 4.32 is clear: only lots with dwelling units (and thus installed systems) are subject to the assessment. Assessing empty lots would result in those owners paying a disproportionate share for services they cannot use.
2. Maintenance vs. Replacement (The "P-Series Float" Dispute)

In Case No. 25F-H002-REL, the dispute turned on the technical definition of a "repair" versus a "replacement."

  • Conflict: The HOA reimbursed a former board member $75.00 for a "P-Series Float" for a septic system. Petitioners argued this was a "replacement part" and not a "repair," making it the homeowner's responsibility under Section 4.32.
  • Tribunal Finding: The ALJ determined the part was indeed a replacement. Under the CC&Rs, while the Association maintains the system, capital improvements or replacements remain the sole responsibility of the individual homeowner. The HOA was ordered to follow the CC&Rs strictly regarding these reimbursements.
3. Statutory Compliance and Transparency

Several cases addressed the HOA's failure to adhere to Arizona Revised Statutes (A.R.S.):

  • Violation Notices (A.R.S. § 33-1803): Petitioners received tree-trimming notices that lacked citations to specific CC&R provisions. The ALJ found that even "friendly reminders" must provide the specific community document provision allegedly violated to comply with state law.
  • Records Requests (A.R.S. § 33-1805): The HOA refused to provide redacted violation notices to Mr. Krahn, claiming they were part of "ongoing litigation." The ALJ rejected this, noting the records were not privileged and were created prior to the litigation.
  • Open Meetings (A.R.S. § 33-1804): Petitioners challenged a Board decision made in a closed session to file an insurance claim. The ALJ ruled in favor of the HOA on this single point (Case No. 25F-H009-REL), stating that boards are permitted to discuss and decide on pending or contemplated litigation—including invoking insurance—in closed sessions.
4. Governance Conduct and "Bad Faith"

Petitioners sought $1,000 in civil penalties, alleging a "750-day timeline" of bad faith, including:

  • Ignoring or delaying responses to homeowner letters for hundreds of days.
  • Muting homeowners during Zoom meetings and denying them the right to speak at member meetings.
  • Misrepresenting a Petitioner’s health status to obtain a court continuance.

The HOA denied bad faith, characterizing the dispute as a simple disagreement over contract interpretation and noting that meetings were sometimes "disruptive." The ALJ ultimately declined to award civil penalties, despite ruling for the Petitioners on the merits of most claims.


Important Quotes with Context

On Septic Fees and Empty Lots

Steve Gower (HOA President, per Transcript): "I understand that it's faulty. I do understand that it's faulty. The judge made a ruling… I know what you're trying to do, and I understand it, and I agree that maybe empty lots should not be paying that fee."

  • Context: This admission was made during an open board meeting on November 21, 2023. Mr. Krahn used this to demonstrate that the Board was aware their assessment practice was inconsistent with the CC&Rs but continued the practice anyway.
On the Interpretation of CC&R 4.32

Administrative Law Judge Adam Stone (Decision): "To divide the costs amongst the empty lots would result in those property owners paying 'more' of share of the assessment while owners with only one lot would pay less of share… the CC&R is clear that only lots with dwelling units are required to share in the Assessments issued."

  • Context: The final ruling's rationale for why undeveloped lots must be exempt from septic-related fees until a dwelling unit is constructed.
On the "P-Series Float" Replacement

Dwight Jolivette (HOA Representative, per Transcript): "There was a lot of ambiguity as to whether this was a replacement or a repair… the Board had the right to reimburse the homeowner the $75.00."

  • Context: The HOA's defense for using community funds to pay for an individual's septic part, which the ALJ ultimately rejected as a violation of the CC&Rs.

Actionable Insights and Outcomes

The following table summarizes the legal mandates resulting from the ALJ's final decision and subsequent Nunc Pro Tunc order:

Case Number Subject Matter Ruling Requirement for Respondent (HOA)
24F-H033-REL Septic fees on undeveloped lots Granted Cease charging septic fees to lots without dwelling units; reimburse $1,000 filing fee.
25F-H002-REL Improper septic part reimbursement Granted Strictly follow CC&R 4.32 (homeowners pay for replacements); reimburse $500 filing fee.
25F-H006-REL Vague tree-trimming notices Granted Include specific CC&R citations in all future notices; reimburse $500 filing fee.
25F-H020-REL Secret ballot storage Granted Ensure anonymity is maintained in ballot storage policies; reimburse $500 filing fee.
25F-H011-REL Failure to provide records Granted Provide requested redacted records; abide by A.R.S. § 33-1805; reimburse $500 filing fee.
25F-H009-REL Closed session insurance claim Denied No action required; Board may decide on litigation matters in closed sessions.
Summary of Financial Impact

The HOA is ordered to reimburse the Petitioners a total of $3,500.00 in filing fees across the consolidated cases. The tribunal explicitly denied all requests for additional civil penalties. All parties were notified that the order is binding unless a rehearing is requested within 30 days.

Study Guide: Tonto Forest Estates Homeowners Association v. Krahn, et al.

This study guide provides a comprehensive overview of the administrative legal proceedings between various homeowners (Petitioners) and the Tonto Forest Estates Homeowners Association (Respondent). It synthesizes the core legal disputes, statutory interpretations, and the final judicial determinations issued by the Arizona Office of Administrative Hearings (OAH).


Part 1: Key Concepts and Case Background

1. The Core Entities
  • Petitioners: John and Janet Krahn (and their Living Trust), Michael Holland (and the Holland Family Trust), and Joseph Pizzicaroli. They are property owners and members of the Tonto Forest Estates Homeowners Association.
  • Respondent: Tonto Forest Estates Homeowners Association (TFE), governed by a Board of Directors and managed by Ogden Management.
  • Adjudicative Body: The Office of Administrative Hearings (OAH), an independent state agency authorized under A.R.S. § 41-1092 to conduct evidentiary hearings for state-regulated matters.
2. Legal Framework

The disputes are primarily governed by two sets of regulations:

  • Community Documents: The TFE Covenants, Conditions, and Restrictions (CC&Rs) and the Association Bylaws.
  • State Statutes: Arizona Revised Statutes (A.R.S.) Title 33, Chapter 16 (Planned Communities), including sections 33-1802 (Assessments), 33-1803 (Penalties/Notices), 33-1804 (Meetings), and 33-1805 (Records).
3. Consolidated Case Overview

The tribunal consolidated six distinct petitions into one comprehensive proceeding (starting with 24F-H033-REL) to address the following issues:

  1. Septic Assessments on Undeveloped Lots: Whether empty lots can be charged for septic maintenance.
  2. Maintenance vs. Replacement: The legality of using association funds to reimburse a homeowner for a "P-Series Float" septic part.
  3. Notice Compliance: Whether "Friendly Reminders" about tree trimming must cite specific CC&R provisions.
  4. Ballot Anonymity: The requirement for secret ballots and anonymous storage.
  5. Closed Session Decision-Making: The legality of the Board deciding to file insurance claims in closed sessions.
  6. Records Disclosure: The Association's duty to provide redacted records within 10 business days.

Part 2: Short-Answer Practice Questions

1. According to CC&R 4.32, when does the Association assume responsibility for monitoring, maintenance, and repair of a sewage treatment system?

Answer: Responsibility is assumed only after installation of the required system, which occurs as part of the construction of a Dwelling Unit.

2. What distinction did the Administrative Law Judge (ALJ) make between a "repair" and a "replacement" regarding the P-Series Float?

Answer: The ALJ determined the P-Series Float was a replacement part rather than a repair. Under CC&R 4.32, capital improvements or replacements are the sole responsibility of the homeowner, not the Association.

3. Why was the Association’s "Friendly Reminder" regarding tree trimming found to be in violation of A.R.S. § 33-1803?

Answer: Even if a notice is framed as a reminder rather than a fine, it must provide a written explanation citing the specific provision of the community documents allegedly violated and provide guidance on how to comply.

4. Under A.R.S. § 33-1804(A), what are the two primary reasons a Board may close a portion of a meeting?

Answer: 1) Legal advice from an attorney for the board or association; 2) Pending or contemplated litigation.

5. How long does an association have to fulfill a request for the examination of records according to A.R.S. § 33-1805(A)?

Answer: Ten business days.

6. What was the Association's argument for assessing undeveloped lots for septic services?

Answer: The Association argued that every lot was intended to pay the full assessment to ensure funds were available for the community-run septic system, characterizing it as a common expense for the good of the community's health and welfare.


Part 3: Essay Prompts for Deeper Exploration

1. Statutory Interpretation: "After Installation" vs. "Common Expense"

Analyze the conflict between the Board’s interpretation of the septic assessment as a "community-wide common expense" and the Petitioners' argument regarding the specific language of CC&R 4.32. In your essay, discuss the significance of the phrase "after installation" and how the ALJ’s ruling on Case 24F-H033-REL balances the financial stability of an HOA with the specific rights of undeveloped lot owners.

2. The Burden of Proof and Procedural Fairness

Petitioners argued that the Board acted in "bad faith" and engaged in "punitive behavior" (Case 24F-H033-REL transcript). Evaluate the evidence provided—such as the 750-day timeline, the denial of speaking rights at meetings, and the selective responsiveness to requests. Discuss why the ALJ ultimately granted the petitions but declined to award the requested $500–$1,000 civil penalties.

3. Privacy and Transparency in Association Governance

Compare the requirements for "secret written ballots" in Association elections (Bylaw 3.9) with the Board's practice of storing ballots with signature verification pages attached. Explain why the ALJ ruled that anonymity must be maintained even after the conclusion of an election, and discuss the broader implications for member trust in planned communities.


Part 4: Glossary of Important Terms

  • AdvanTex System: The specific brand of advanced sewage treatment system manufactured by Orenco Systems that TFE owners are required to install.
  • Assessment: The charges levied and assessed each year against each membership; the court ruled these can only include septic costs for lots where a system is actually installed.
  • CC&Rs (Covenants, Conditions, and Restrictions): The primary governing documents that outline the rights and obligations of the homeowners and the Association.
  • Common Expense: Expenses benefiting the entire community; the Board unsuccessfully tried to categorize individual septic maintenance under this umbrella for undeveloped lots.
  • Dwelling Unit: A defined term in the CC&Rs referring to a constructed home; its existence is the trigger for various fees, including cable, trash, and septic maintenance.
  • Limited Common Expense: An expense that benefits fewer than all units and is typically assessed exclusively against the units benefited (referenced in Petitioner arguments regarding A.R.S. § 33-1255).
  • Nunc Pro Tunc: A legal term for an order that corrects a previous one; used by ALJ Stone to correct the reimbursement amount for filing fees in Case 24F-H033-REL.
  • P-Series Float: A specific component of the septic system. Its classification as a "replacement" part rather than a "repair" was central to Case 25F-H002-REL.
  • Preponderance of the Evidence: The evidentiary standard in OAH hearings, defined as proof that convinces the trier of fact that a contention is "more probably true than not."
  • Such Owner: A restrictive term used in CC&R 4.32 to narrow obligations to a specific subset of owners (those with installed septic systems) rather than the entire membership.

Homeowner Rights vs. HOA Authority: Inside the Tonto Forest Estates Legal Battle

When community governance disputes reach a fever pitch, boards often look for any edge to justify their authority—even artificial intelligence. In a landmark series of cases before the Arizona Office of Administrative Hearings (OAH), the Tonto Forest Estates Homeowners Association (TFE HOA) attempted to use a "grammar AI program" to reinterpret its own founding documents. The gambit failed. Administrative Law Judge Adam D. Stone ruled that no matter how one rephrases the text, the plain language of a community’s Covenants, Conditions, and Restrictions (CC&Rs) remains the ultimate authority.

The legal marathon involved six consolidated cases brought by homeowners John Krahn, Michael Holland, Joseph Pizzicaroli, and their respective trusts. At the heart of the conflict was a fundamental question: Does an HOA Board have the "original intent" power to tax homeowners for services they don't receive, or must they adhere strictly to the letter of the law?

The $10,000 Septic Question: AI vs. Plain Language

The primary flashpoint (Case No. 24F-H033-REL) centered on whether the HOA could assess septic maintenance fees against owners of undeveloped lots. For years, the Board had levied these fees community-wide, arguing that the septic infrastructure—a series of individual AdvanTex tank systems—functioned as a "community-run system" mandated by the Maricopa County Department of Environmental Services.

In a striking moment during the hearing, Board President Dwight Jolivette admitted he ran the CC&R language through an AI program to "remove the human element." He argued the AI’s rephrasing supported the Board's right to collect funds for the "good of the community." Judge Stone was unimpressed, noting that even the AI’s version confirmed that obligations only began "after installation" of a system.

Community Impact Petitioners' Argument HOA’s Argument
Governing Language CC&R 4.32 explicitly states responsibility begins "after installation" of a system; fees are payable by "such owner" of an installed system. Section 8.1 states no owner is exempt from assessments; "original intent" was for every lot to pay for community welfare.
Physical Infrastructure There is no centralized plant. Each lot has an individual AdvanTex tank system; empty lots have no pipes and no risk. Maricopa County requirements for a community-run system mean septic monitoring is a "common expense."
Statutory Compliance A.R.S. § 33-1802 prohibits assessments not specifically tied to an "obligation under the declaration." The Board has the right to interpret the CC&Rs broadly to ensure the community has funds for all future repairs.

The Ruling: Judge Stone sided with the homeowners, declaring that undeveloped lots without dwelling units cannot be subjected to septic assessments. The HOA was ordered to follow the CC&Rs as written, effectively ending the Board’s practice of forcing empty-lot owners to subsidize the maintenance of their neighbors' tanks.

Governance and Transparency: The High Cost of "Friendly Reminders"

The tribunal then peered into the HOA's administrative habits, uncovering a pattern of procedural shortcuts across three consolidated cases.

Case 25F-H006-REL: Tree Trimming & "Aesthetics"

The Board issued notices to Krahn and Pizzicaroli demanding they cut back trees for "aesthetics." The court found the HOA violated A.R.S. § 33-1803(C) because the notices—even those framed as "Friendly Reminders"—failed to cite the specific CC&R section being violated. Under Arizona law, homeowners are entitled to know the exact statutory or contractual basis for a violation notice.

Case 25F-H020-REL: The Secrecy of the Ballot

The Board ran afoul of Bylaw 3.9, which mandates secret written ballots. The HOA had been storing ballots attached to signature verification pages, a practice that allowed anyone reviewing the records to see exactly how a member voted. Judge Stone ruled that the requirement for anonymity does not expire the moment a vote is counted; it must be maintained throughout the storage of the records.

Case 25F-H011-REL: Records Access

In a win for community transparency, the court addressed the HOA’s refusal to provide redacted copies of violation notices sent to other residents. The HOA, acting on legal advice, claimed these were privileged due to "pending litigation." The Judge disagreed, ruling that the HOA "wrongfully withheld" these records. Redacted notices are not privileged and must be produced within ten business days under A.R.S. § 33-1805(A).

Financial Oversight: The $75 "P-Series Float" and a Lone Victory

Even small financial reimbursements became battlegrounds for the "core tension" of TFE governance.

Repair vs. Replacement (Case 25F-H002-REL): The Board reimbursed a former member $75 for a "P-Series Float" in their septic system. While the HOA argued it had the discretion to cover the cost, Judge Stone pointed to the "smoking gun" in the final sentence of CC&R 4.32: "If the Required Sewage Treatment System requires any capital improvements or replacements, such… shall be the responsibility of the Owner." Because the float was a replacement part, not a repair, the reimbursement was a violation of the governing documents.

The HOA’s Sole Victory (Case 25F-H009-REL): The HOA secured its only win regarding the Board’s right to conduct business in closed executive sessions. The dispute involved a defamation lawsuit John Krahn had filed against the Board. President Jolivette testified that Krahn effectively wanted to be in the "huddle" while the Board discussed its legal strategy and insurance claims. The Judge ruled that under A.R.S. § 33-1804(A), a Board is legally permitted to both discuss and decide to invoke insurance coverage for pending litigation behind closed doors.

The Final Scorecard: Legal Remedies and Costs

The OAH proceedings concluded with a decisive 5-1 victory for the Petitioners. The financial and corrective impact on the TFE HOA was immediate:

  1. Filing Fee Reimbursements: Under the Order Nunc Pro Tunc, the HOA was ordered to reimburse the Petitioners a total of $3,000. This includes a $1,000 reimbursement for the multi-issue septic case (24F-H033-REL) and $500 for each of the four other successful petitions (25F-H002, 25F-H006, 25F-H011, and 25F-H020).
  2. Civil Penalties: Despite the five violations, Judge Stone declined to impose the requested $1,000 in civil penalties. He cited the credibility of President Jolivette’s testimony regarding his intent to bring the Board into compliance moving forward.
  3. Corrective Orders: The HOA was formally ordered to cease assessing septic fees on undeveloped lots and to abide by the specific notice and record-keeping requirements of Arizona law and its own Bylaws.

Conclusion: Lessons for HOAs and Homeowners

The Tonto Forest Estates battle serves as a stark reminder that Boards of Directors are not legislatures; they are fiduciaries bound by the specific text of their declarations. "Original intent" and "community welfare" are not magic wands that can disappear the plain requirements of the CC&Rs.

Pro-Tips for Community Stakeholders:
  • For Boards: A "Friendly Reminder" is still a legal notice. To be enforceable, it must cite the specific CC&R provision and give the homeowner clear guidance on how to cure the violation.
  • For Homeowners: Do not accept a blanket "litigation privilege" as a reason to deny records. Redacted violation notices are public community records and must be provided within the statutory 10-day window.
  • For All: Understand the distinction between "Common Expenses" and "Limited Common Expenses." If a piece of infrastructure—like an AdvanTex tank—serves only one lot, it is a limited expense and cannot be universally assessed unless the CC&Rs explicitly say so.
  • For Boards: Maintain the "secret" in secret ballots through the entire lifecycle of the document, including storage. Anonymity is a right that survives the election night.

Case Participants

Petitioner Side

  • John Krahn (Petitioner)
    John R and Janet Krahn Living Trust
    Testified on behalf of the petitioners
  • Janet Krahn (Petitioner)
    John R and Janet Krahn Living Trust
  • Joseph Pizzicaroli (Petitioner)
  • Michael Holland (Petitioner)
    Holland Family Trust

Respondent Side

  • Dwight Jolivette (Representative)
    Tonto Forest Estates Homeowners Association
    Board President; appeared on behalf of the respondent at the hearing
  • Steve Gauer (Board President)
    Tonto Forest Estates Homeowners Association
    Also referred to as Gower in transcript records
  • Barbara Bonilla (Community Manager)
    Ogden Management
  • Ken Riley (Board Member)
    Tonto Forest Estates Homeowners Association
  • Lori T Percival (Representative)
    Tonto Forest Estates Homeowners Association

Neutral Parties

  • Adam D. Stone (Administrative Law Judge)
    Office of Administrative Hearings
    Presiding judge over the consolidated hearings
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

John R Krahn Living Trust/Janet Krahn Living Trust V. Tonto Forest

Case Summary

Case ID 25F-H006-REL
Agency Arizona Department of Real Estate
Tribunal
Decision Date 2025-06-04
Administrative Law Judge ADS
Outcome complete
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner John Krahn Counsel
Respondent Tonto Forest Estates Homeowners Association Counsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H006-REL Decision – 1217115.pdf

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25F-H006-REL Decision – 1232517.pdf

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25F-H006-REL Decision – 1234660.pdf

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25F-H006-REL Decision – 1237412.pdf

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25F-H006-REL Decision – 1239559.pdf

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25F-H006-REL Decision – 1241508.pdf

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25F-H006-REL Decision – 1252902.pdf

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25F-H006-REL Decision – 1267085.pdf

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25F-H006-REL Decision – 1274385.pdf

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25F-H006-REL Decision – 1277471.pdf

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25F-H006-REL Decision – 1280310.pdf

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25F-H006-REL Decision – 1284656.pdf

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25F-H006-REL Decision – 1301318.pdf

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25F-H006-REL Decision – 1312646.pdf

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25F-H006-REL Decision – 1314117.pdf

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25F-H006-REL Decision – 1337755.pdf

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Briefing Document: Krahn et al. v. Tonto Forest Estates Homeowners Association (Consolidated Cases)

Executive Summary

Between January 2024 and August 2025, the Arizona Office of Administrative Hearings (OAH) adjudicated a series of six consolidated petitions filed by John Krahn, Michael Holland, and associated trusts (the "Petitioners") against the Tonto Forest Estates Homeowners Association ("TFE" or the "Respondent"). The disputes primarily concerned interpretations of the Association's Covenants, Conditions, and Restrictions (CC&Rs), bylaws, and Arizona Revised Statutes (A.R.S.) Title 33 regarding planned communities.

The Administrative Law Judge (ALJ), Adam D. Stone, ultimately ruled in favor of the Petitioners on five of the six matters. The rulings established clear boundaries for HOA governance, specifically regarding the assessment of undeveloped lots for septic maintenance, the distinction between "repair" and "replacement" of infrastructure, the requirement for anonymity in secret ballots, and the mandatory transparency of non-privileged association records. While the Petitioners were successful in most claims, the tribunal declined to award civil penalties, finding that the Respondent's new leadership expressed a credible commitment to future compliance.


Detailed Analysis of Key Themes

1. Assessment and Infrastructure Liability (CC&R 4.32)

The most significant financial disputes revolved around Section 4.32 of the CC&Rs, which governs the "Required Sewage Treatment System." Two distinct issues were addressed:

  • Assessments on Undeveloped Lots: The Respondent had been assessing all lots for septic-related expenses. The tribunal determined that because the installation of the sewage system is only required upon the construction of a "Dwelling Unit," empty or undeveloped lots should not be subjected to these specific assessments. The ALJ noted that until a lot is converted to include a dwelling, the owner is not required to share in the sewage treatment assessments.
  • Repair vs. Replacement Responsibility: Under CC&R 4.32, TFE is responsible for the "monitoring, maintenance and repair" of installed septic systems, while homeowners are responsible for "capital improvements or replacements." The tribunal found that a $75.00 reimbursement for a "P-Series Float" was improper because the part constituted a replacement rather than a repair.
2. Procedural Transparency and Record Access

The litigation highlighted critical failures in the Association’s response to member requests and statutory notice requirements:

  • Statutory Record Requests: Under A.R.S. § 33-1805(A), associations must fulfill record requests within ten business days. TFE withheld requested violation notices, claiming they were privileged due to ongoing litigation. The ALJ rejected this, noting the records were created by the manager prior to the litigation and were not privileged.
  • Anonymity in Voting: Though TFE’s bylaws mandated secret written ballots for elections, the Association had been attaching ballots to envelopes or signature verification pages during storage. The tribunal ruled that post-election storage must maintain the same anonymity required during the voting process.
3. Standards for Violation Notices (A.R.S. § 33-1803)

The dispute over "Friendly Reminders" regarding tree maintenance (aesthetics) clarified the notice requirements for HOAs. The tribunal held that even informal notices regarding the condition of a property must cite the specific provision of the community documents being violated. Failure to provide guidance on which section of the CC&Rs was violated or the specific metrics for compliance (e.g., how far back to cut a tree) constitutes a violation of A.R.S. § 33-1803.

4. Limits of Open Meeting Requirements (A.R.S. § 33-1804)

The single issue on which the Respondent prevailed concerned the use of executive sessions. The Petitioners argued that the Board’s decision to file a claim with its Directors and Officers (D&O) insurance policy should have been made in an open meeting. The ALJ ruled that because the decision was made during the pendency of litigation (a defamation suit filed by a homeowner), the Board was within its rights to discuss and decide upon insurance invocation in a closed session.


Key Judgments and Financial Orders

The following table summarizes the ALJ's final decisions for each consolidated case:

Case Number Primary Issue Outcome Filing Fee Reimbursement
24F-H033-REL Assessments on undeveloped lots Granted (For Petitioner) $1,000.00
25F-H002-REL Improper septic reimbursement Granted (For Petitioner) $500.00
25F-H006-REL Improper violation notices Granted (For Petitioner) $500.00
25F-H020-REL Secret ballot storage Granted (For Petitioner) $500.00
25F-H011-REL Failure to provide records Granted (For Petitioner) $500.00
25F-H009-REL Closed session insurance claim Denied (For Respondent) $0.00

Note: In the Nunc Pro Tunc order dated June 5, 2025, the filing fee reimbursement for case 24F-H033-REL was corrected from $500 to $1,000.


Important Quotes with Context

On Septic Assessments and Equity

"To divide the costs amongst the empty lots would result in those property owners paying 'more' of share of the assessment while owners with only one lot would pay less of share… the CC&R is clear that only lots with dwelling units are required to share in the Assessments issued."

  • Context: Finding of Fact for Case 24F-H033-REL regarding the fairness of charging owners of undeveloped lots for septic maintenance.
On Anonymity in Governance

"While it is true that the Bylaw does not reference storage following the election, it would necessarily follow that all ballots after counting, should be stored in a similar anonymous fashion."

  • Context: Ruling on Case 25F-H020-REL regarding the Respondent’s failure to keep ballots and signature pages separate after an election.
On Executive Session Rights

"There was nothing in the statute that requires that only the discussion must be in private and not the actual action/decision to be made in open, especially when the litigation involved a homeowner/member of the Association."

  • Context: Conclusion of Law for Case 25F-H009-REL regarding the Board's right to decide on legal defense strategies behind closed doors.
On Record Withholding

"The tribunal finds that Respondent wrongfully withheld the notices requested, as they were not privileged in anyway… the notices were drafted and sent out by the Association’s manager, prior to this pending litigation."

  • Context: Ruling on Case 25F-H011-REL regarding the 10-day record production requirement.

Actionable Insights for Association Management

  • Review Assessment Structures: Associations must ensure that assessments related to specific infrastructure (like septic or sewage) are only applied to lots that are statutorily or contractually required to utilize that infrastructure under the CC&Rs.
  • Distinguish Maintenance from Replacement: Management boards must maintain clear documentation for infrastructure expenditures. If the governing documents distinguish between "repair" (HOA cost) and "replacement" (Homeowner cost), even minor parts (e.g., a $75 float) should be scrutinized for their functional category to avoid improper use of association funds.
  • Formalize "Friendly" Communications: All communications regarding property violations—regardless of how informal the tone—must include specific citations of the governing documents. Failure to cite the specific CC&R or Bylaw section renders the notice legally insufficient under Arizona law.
  • Strict Adherence to Record Requests: Associations should not reflexively claim "pending litigation" or "privilege" to deny member record requests. Only documents created for the purpose of litigation or containing attorney-client privileged communications are exempt; general business records (like historical violation notices) must be produced within the 10-day window.
  • Maintain Voting Anonymity Throughout: The requirement for "secret ballots" extends beyond the counting process. Boards must implement storage policies that ensure ballots cannot be re-linked to individual voters by anyone reviewing the records post-election.

Study Guide: Tonto Forest Estates HOA Administrative Hearings

This study guide provides a comprehensive overview of the consolidated administrative cases involving John and Janet Krahn, Joseph Pizzicaroli, and Michael Holland (Petitioners) versus the Tonto Forest Estates Homeowners Association (Respondent). It covers the legal disputes, procedural history, and final rulings issued by the Arizona Office of Administrative Hearings (OAH).


1. Case Overview and Consolidation

Between January 2024 and late 2024, Petitioners filed multiple single-issue petitions against the Tonto Forest Estates Homeowners Association (TFE). These matters were referred to the OAH by the Arizona Department of Real Estate.

Judicial Economy and Consolidation

To promote judicial economy, Administrative Law Judge (ALJ) Adam D. Stone consolidated six separate cases into the lead case, No. 24F-H033-REL. The consolidated cases included:

  • 24F-H033-REL
  • 25F-H002-REL
  • 25F-H006-REL
  • 25F-H009-REL
  • 25F-H011-REL
  • 25F-H020-REL

The hearings were conducted across four dates: December 16, 2024; March 3, 2025; March 19, 2025; and May 5, 2025.


2. Summary of Key Disputes and Rulings

Case 24F-H033-REL: Assessments on Undeveloped Lots
  • The Dispute: Petitioners alleged the Board violated CC&R 4.32 by assessing septic-related expenses to empty or undeveloped lots.
  • Legal Focus: A.R.S. §33-1802 and CC&R 4.32.
  • Ruling: The tribunal ruled that only lots with dwelling units should be subjected to these assessments. Requiring undeveloped lots to pay before they have a septic system installed would result in those owners paying a disproportionate share.
  • Outcome: Petition granted. Respondent ordered to follow CC&Rs and reimburse a $1,000.00 filing fee.
Case 25F-H002-REL: Septic Repair vs. Replacement
  • The Dispute: Petitioners challenged a $75.00 reimbursement given to a former Board member for a "P-Series Float" for a septic system.
  • Legal Focus: CC&R 4.32, which states the Association pays for monitoring/repair, but the owner pays for "capital improvements or replacements."
  • Ruling: The tribunal determined the part was a replacement, making it the homeowner's responsibility, not the Association's.
  • Outcome: Petition granted. Respondent ordered to follow CC&Rs and reimburse a $500.00 filing fee.
Case 25F-H006-REL: Notice of Violation Guidance
  • The Dispute: Mr. Krahn received a notice to cut back trees but alleged it lacked specific CC&R citations or guidance on "aesthetics." He also claimed his appeal was never scheduled.
  • Legal Focus: A.R.S. § 33-1803(C) and (D)(1).
  • Ruling: Although the notice was a "Friendly Reminder," the law requires the Association to provide the specific provision of community documents being violated.
  • Outcome: Petition granted. Respondent ordered to follow statutes and reimburse a $500.00 filing fee.
Case 25F-H020-REL: Ballot Anonymity and Storage
  • The Dispute: Petitioners alleged Bylaw 3.9 was violated when signature verification pages were attached to ballots during storage, potentially exposing how members voted.
  • Legal Focus: Bylaw 3.9 (Secret written ballots).
  • Ruling: While the Bylaw does not explicitly address storage, the principle of a "secret ballot" necessitates that anonymity be maintained even after the election is over.
  • Outcome: Petition granted. Respondent ordered to maintain anonymity in storage and reimburse a $500.00 filing fee.
Case 25F-H009-REL: Open Meeting and Insurance Claims
  • The Dispute: Petitioners argued the Board violated A.R.S. § 33-1804(A) by deciding to file a claim with the Directors and Officers (D&O) insurance company in a closed session.
  • Legal Focus: A.R.S. § 33-1804 (Open Meeting Law and exceptions for legal advice/pending litigation).
  • Ruling: The tribunal found the Board was within its rights to discuss and decide upon insurance invocation in a closed session because it involved pending litigation with a homeowner.
  • Outcome: Petition denied.
Case 25F-H011-REL: Public Records Request
  • The Dispute: Mr. Krahn requested redacted copies of violation notices sent to other members to check for consistency. The Board withheld them, citing legal advice regarding "pending litigation."
  • Legal Focus: A.R.S. § 33-1805(A).
  • Ruling: The tribunal found the records were not privileged and were created prior to the litigation. They should have been fulfilled within ten business days.
  • Outcome: Petition granted. Respondent ordered to abide by statutes and reimburse a $500.00 filing fee.

3. Short-Answer Practice Questions

  1. What is the burden of proof in these administrative proceedings, and who carries it?
  • Answer: The Petitioner bears the burden of proving the violation by a "preponderance of the evidence."
  1. Under A.R.S. § 33-1805, how many business days does an association have to fulfill a request for the examination of records?
  • Answer: Ten business days.
  1. According to the ruling in 24F-H033-REL, when does a lot owner become responsible for septic assessments under CC&R 4.32?
  • Answer: Responsibility begins once a dwelling unit is constructed/installed on the lot.
  1. Why did the judge deny the petition regarding the Board's decision to file an insurance claim in a closed session?
  • Answer: Because A.R.S. § 33-1804 allows for closed sessions when considering legal advice or pending/contemplated litigation.
  1. What specific information must be included in a notice of violation according to A.R.S. § 33-1803(D)(1)?
  • Answer: The specific provision of the community documents that has allegedly been violated.
  1. What was the Respondent’s primary argument for withholding the redacted violation notices in Case 25F-H011-REL?
  • Answer: They claimed the documents were part of ongoing litigation and withheld them based on attorney advice.

4. Essay Prompts for Deeper Exploration

  1. The Concept of Judicial Economy: Analyze the ALJ's decision to consolidate six separate cases into one. Discuss how this process affects the legal costs for both parties and the efficiency of the state’s administrative resources.
  2. Repair vs. Replacement in Property Governance: Using the "P-Series Float" dispute as a case study, discuss the importance of precise definitions in community governing documents. How can ambiguity in terms like "maintenance" and "replacement" lead to litigation?
  3. Privacy vs. Transparency in HOA Elections: Evaluate the ruling on ballot storage. Should an HOA's duty to maintain "secret ballots" end once the votes are counted, or does the requirement for anonymity extend to the archiving of election records? Support your argument with the ALJ's reasoning.
  4. Limits of the Open Meeting Law: Discuss the balance between a member's right to witness Board decisions and the Board's need for confidentiality in litigation. Was the Board's decision to invoke insurance in a closed session a "discretionary financial choice" or a "legal strategy"?

5. Glossary of Important Terms

Term Definition
Administrative Law Judge (ALJ) A judge who triages and decides cases for administrative agencies, such as the Office of Administrative Hearings.
A.R.S. Arizona Revised Statutes; the codified laws of the state of Arizona.
CC&Rs Covenants, Conditions, and Restrictions; the governing documents that dictate the rules of a planned community or HOA.
Consolidation The legal process of combining multiple separate cases into a single action because they involve common questions of law or fact.
Judicial Economy The principle of managing litigation in a way that saves time and money for the court and the parties involved.
Nunc Pro Tunc A Latin term meaning "now for then"; an order that applies retroactively to correct an earlier ruling or record.
Petitioner The party who initiates a petition or lawsuit (in this context, the homeowners).
Preponderance of the Evidence The standard of proof in civil and administrative cases, meaning the evidence shows that a claim is "more probably true than not."
Respondent The party against whom a petition or lawsuit is filed (in this context, the Homeowners Association).
Secret Ballot A voting method in which a voter's choices are confidential, preventing the identification of the voter with their specific vote.

HOA Accountability: Key Takeaways from the Krahn v. Tonto Forest Estates Rulings

1. Introduction: A Community in Conflict

A protracted legal saga between the Tonto Forest Estates Homeowners Association (TFE) and several of its members—primarily the John R. Krahn Living Trust, Michael Holland, and Joseph Pizzicaroli—has concluded with a series of rulings that serve as a stark warning to community boards. This was not merely a dispute over procedural minutiae; it was a deeply personal conflict. Most notably, the friction was exacerbated by a defamation lawsuit filed by John Krahn against the Board after the Association accused him of embezzling a mere $250.00.

Between December 2024 and May 2025, Administrative Law Judge (ALJ) Adam D. Stone presided over six consolidated cases (24F-H033-REL through 25F-H020-REL). The hearings, which spanned December 16, March 3, March 19, and May 5, culminated in a final record closure on May 16, 2025. Representing the Association was Board President Dwight Jolivette, who testified to his efforts to bring the Board into statutory compliance. Despite these claims, the Petitioners successfully prevailed on five out of six counts, exposing significant gaps in the Board's interpretation of its own Covenants, Conditions, and Restrictions (CC&Rs) and Arizona state law.

2. The Septic Assessment Dispute: Protecting Empty Lot Owners

The cornerstone of this litigation, case 24F-H033-REL, addressed the Association’s practice of assessing empty, undeveloped lots for septic-related expenses. Under CC&R 4.32, owners are required to install specific sewage treatment systems as part of the construction of a "Dwelling Unit." The CC&Rs state that only after such installation does the Association assume responsibility for monitoring, maintenance, and repair, passing those costs through via assessments.

The Board, through Mr. Jolivette, argued that all lots were intended to pay equally. However, the ALJ ruled that until a dwelling unit exists, the Association has no system to monitor or maintain for that lot. Assessing empty lots effectively forced those owners to subsidize the maintenance of developed properties. In a notable display of legal precision, the ALJ issued a Nunc Pro Tunc order on June 5, 2025, to correct the initial judgment, ensuring the Petitioners were reimbursed the full $1,000.00 filing fee for this specific two-issue petition.

Governance Tip: Boards must perform a "Dwelling Unit Audit" before applying system-specific assessments. To avoid retroactive reimbursement liabilities, financial obligations must align strictly with the trigger events (such as the construction of a dwelling) defined in the governing documents.

3. Repairs vs. Replacements: The $75 Component Rule

Case 25F-H002-REL centered on the Board’s improper reimbursement of $75.00 to a former Board member for a "P-Series Float" in a septic system. The Association’s defense rested on "ambiguity"—Mr. Jolivette testified that the vendor invoice did not specify if the part was a "repair" (Association's cost) or a "replacement" (Homeowner's cost).

The ALJ rejected this "ambiguity" defense. A Legal Analyst’s takeaway here is vital: a Board cannot use the lack of detail in a third-party invoice to override the clarity of the CC&Rs. Because the float was a component replacement, CC&R 4.32 dictated it was the homeowner’s sole financial responsibility. The ruling reinforces that Boards have a fiduciary duty to verify the nature of an expense before depleting community funds.

4. Procedural Transparency: Tree Trimming and Voting Rights
Statutory Notice Requirements

In case 25F-H006-REL, the Board attempted to enforce tree-trimming standards through "Friendly Reminders." The ALJ ruled that even informal notices must satisfy A.R.S. § 33-1803(C) and (D)(1). The Board’s notices failed because they did not provide:

  • Specific Citations: The Board failed to cite the exact CC&R section being violated.
  • Compliance Guidance: The notice did not provide precise instructions on how to reach compliance (e.g., how far the tree needed to be cut).
  • Mandatory Appeal Rights: The Board failed to schedule a hearing after the homeowner requested an appeal. Under Arizona law, the right to a hearing is a statutory mandate, not a discretionary Board courtesy.
Voter Anonymity and Ballot Storage

Case 25F-H020-REL addressed a violation of Bylaw 3.9. The Board had been attaching identifying envelopes to secret ballots during storage. Mr. Jolivette argued the bylaws did not explicitly cover post-election storage. The ALJ disagreed, ruling that the requirement for a "secret" ballot is rendered moot if the storage method allows someone to later identify how a member voted. Anonymity must be maintained throughout the entire record-retention period.

5. Where the Board Stood Its Ground: Legal Strategy and Insurance

The Association’s sole victory came in case 25F-H009-REL, regarding the Board’s decision to invoke Directors and Officers (D&O) insurance to defend against John Krahn's defamation suit. The Petitioners argued this decision should have been made in an open meeting.

The ALJ ruled in favor of the Board, citing A.R.S. § 33-1804(A)(2). This is a critical distinction for community governance: while most financial decisions require transparency, the decision to invoke insurance during active litigation is an act of legal strategy, not a mere "discretionary financial choice." Consequently, the Board was permitted to discuss and act on this matter in a closed executive session.

6. The Fight for Records: Transparency vs. Privilege

In case 25F-H011-REL, the Petitioners sought redacted violation notices sent to other homeowners to prove inconsistent enforcement. The Board refused, claiming "pending litigation" privilege.

The ALJ ordered the production of these records within ten business days under A.R.S. § 33-1805(A). The ruling clarified that because the records (violation notices) were created by the Association’s manager in the ordinary course of business prior to the litigation, they did not qualify for legal privilege. Boards cannot "hide" standard association records by simply claiming they are relevant to a lawsuit.

7. The Bottom Line: Financial Outcomes and Takeaways
Case Number Prevailing Party Primary Legal Violation Fee Reimbursement Civil Penalty
24F-H033-REL Petitioners CC&R 4.32 / A.R.S. § 33-1802 $1,000.00* $0 (Denied)
25F-H002-REL Petitioners CC&R 4.32 (Improper Payment) $500.00 $0 (Denied)
25F-H006-REL Petitioners A.R.S. § 33-1803(D)(1) $500.00 $0 (Denied)
25F-H020-REL Petitioners Bylaw 3.9 (Voter Anonymity) $500.00 Not Sought
25F-H009-REL Respondent N/A (Legal Strategy Exception) $0.00 $0 (Denied)
25F-H011-REL Petitioners A.R.S. § 33-1805(A) $500.00 Not Sought

\As corrected by the Nunc Pro Tunc order dated June 5, 2025.*

Proactive Tips for HOA Members and Boards
  1. Definitions Matter: Always distinguish between "repair" and "replacement" in maintenance contracts; the former is often an Association cost, while the latter is a homeowner liability.
  2. Notice Rigor: Any enforcement notice, regardless of how "friendly" it is titled, must cite the specific governing provision and the clear path to compliance to satisfy A.R.S. § 33-1803.
  3. Anonymity in Storage: To protect the integrity of the democratic process, ballots must be separated from identifying envelopes immediately and stored in a manner that preserves secrecy.

These rulings underscore that while HOA Boards possess broad authority, that authority is strictly tethered to the precise language of the community's governing documents and the overarching requirements of Arizona law. Judicial oversight remains the ultimate check against Board overreach.

Case Participants

Petitioner Side

  • John Krahn (Petitioner)
    John R and Janet Krahn Living Trust
    Appeared on behalf of Petitioners
  • Janet Krahn (Petitioner)
    John R and Janet Krahn Living Trust
  • Joseph Pizzicaroli (Petitioner)
  • Michael Holland (Petitioner)
    Holland Family Trust
    Appeared on behalf of Petitioners

Respondent Side

  • Dwight Jolivette (Representative)
    Tonto Forest Estates Homeowners Association
    Appeared on behalf of Respondent
  • Barbara Bonilla (Contact)
    Tonto Forest Estates Homeowners Association
    Listed on transmission record for Respondent

Neutral Parties

  • Adam D. Stone (Administrative Law Judge)
    Office of Administrative Hearings
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

JOHN R KRAHN LIVING TRUST/JANET KRAHN LIVING TRUST v. TONTO FOREST

Case Summary

Case ID 25F-H011-REL
Agency Arizona Department of Real Estate
Tribunal
Decision Date 6/4/2025
Administrative Law Judge ADS
Outcome
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner John Krahn Counsel
Respondent Tonto Forest Estates Homeowners Association Counsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H011-REL Decision – 1237412.pdf

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25F-H011-REL Decision – 1239559.pdf

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25F-H011-REL Decision – 1241508.pdf

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25F-H011-REL Decision – 1252902.pdf

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25F-H011-REL Decision – 1265700.pdf

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25F-H011-REL Decision – 1267085.pdf

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25F-H011-REL Decision – 1274385.pdf

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25F-H011-REL Decision – 1277471.pdf

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25F-H011-REL Decision – 1280310.pdf

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25F-H011-REL Decision – 1284656.pdf

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25F-H011-REL Decision – 1301318.pdf

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25F-H011-REL Decision – 1312646.pdf

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25F-H011-REL Decision – 1314117.pdf

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25F-H011-REL Decision – 1337755.pdf

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Briefing Document: Consolidated Proceedings of Krahn et al. v. Tonto Forest Estates Homeowners Association

Executive Summary

This briefing document analyzes a series of consolidated administrative hearings held before the Arizona Office of Administrative Hearings (OAH) between December 2024 and May 2025. The proceedings involved multiple petitions filed by homeowners John Krahn, Janet Krahn, Joseph Pizzicaroli, and Michael Holland (Petitioners) against the Tonto Forest Estates Homeowners Association (Respondent or TFE).

The disputes centered on the interpretation of the Association's Covenants, Conditions, and Restrictions (CC&Rs), compliance with Arizona Revised Statutes (A.R.S.) governing planned communities, and the transparency of Board of Directors' decision-making processes. Of the six primary issues brought before Administrative Law Judge (ALJ) Adam D. Stone, the tribunal granted five petitions in favor of the homeowners and denied one in favor of the Association.

Final Case Outcomes Summary
Case Number Primary Issue Tribunal Ruling Relief Granted
24F-H033-REL Septic assessments on empty lots Granted $1,000 Filing Fee Refund
25F-H002-REL Improper septic part reimbursement Granted $500 Filing Fee Refund
25F-H006-REL Vague tree enforcement/aesthetics Granted $500 Filing Fee Refund
25F-H011-REL Failure to provide redacted records Granted $500 Filing Fee Refund
25F-H020-REL Improper storage of secret ballots Granted $500 Filing Fee Refund
25F-H009-REL D&O insurance claim in closed session Denied No reimbursement

Detailed Analysis of Key Themes

1. Interpretation of Financial Obligations under CC&Rs

A central conflict involved CC&R 4.32, which governs sewage treatment systems. The Petitioners argued that the Association improperly assessed empty/undeveloped lots for septic expenses and used communal funds to reimburse a former Board member for a "replacement" part rather than a "repair."

  • Septic Assessments: The tribunal determined that only lots with dwelling units should be subject to septic assessments. Charging empty lots resulted in an inequitable distribution of costs.
  • Repair vs. Replacement: The Association reimbursed $75.00 for a "P-Series Float." The Petitioners provided evidence that this was a replacement part, not a repair. The tribunal agreed, noting that under CC&R 4.32, capital improvements or replacements are the sole responsibility of the owner.
2. Governance Transparency and Record Access

The Association's handling of member records and election materials was scrutinized under A.R.S. § 33-1805.

  • Redaction vs. Withholding: When Petitioners requested copies of violation notices sent to other members (to prove inconsistent enforcement), the Association withheld them entirely, claiming attorney-client privilege. The tribunal ruled that the Association wrongfully withheld these documents, as they were drafted by the management company prior to litigation. The ALJ emphasized that the Association had a statutory obligation to provide redacted copies rather than withholding the records in full.
  • Ballot Anonymity: While Bylaw 3.9 requires secret written ballots, Petitioners discovered that ballots were stored attached to signature envelopes, potentially allowing anyone reviewing the records to see how specific members voted. The tribunal ruled that post-election storage must maintain the same anonymity as the election itself.
3. Enforcement of Community Standards

Case 25F-H006-REL addressed the Association’s "Friendly Reminders" regarding tree maintenance and neighborhood "aesthetics."

  • Lack of Specificity: The Petitioner received a notice to cut back a tree but was not cited a specific CC&R provision or clear guidance on the required extent of the work.
  • Statutory Compliance: Under A.R.S. § 33-1803, notices of violation must provide the specific provision allegedly violated. The tribunal found the Association’s notices lacked the necessary guidance to satisfy statutory requirements, even if the notices were framed as "reminders" rather than formal fines.
4. Open Meeting Laws and Discretionary Decisions

The most heavily litigated issue (25F-H009-REL) involved the Board's decision to invoke its Directors and Officers (D&O) insurance policy during a defamation lawsuit filed by John Krahn.

  • Petitioner’s Argument: Krahn argued that the decision to invoke insurance—which resulted in a 750% premium increase and eventual policy cancellation—was a discretionary financial decision that should have been made in an open meeting under A.R.S. § 33-1804.
  • Respondent’s Argument: Board President Dwight Jolivette argued that filing the claim was a legal strategy protected by the "pending litigation" exception and that the Board had a fiduciary duty to notify the insurer as soon as the lawsuit was served.
  • Tribunal Ruling: The ALJ denied this petition, ruling that the Board was within its rights to discuss and decide to invoke insurance in a closed session because there was pending litigation. The tribunal found no statutory requirement for the final decision on such a matter to be made in an open meeting when it specifically involved litigation with a member.

Important Quotes with Context

On Open Meeting Laws and Secrecy

John Krahn: "The intent behind open meeting law is to prohibit decision-making in secret… Decisions cannot be made in executive session. They must be voted on publicly before they become binding."

  • Context: Mr. Krahn arguing that the Board violated A.R.S. § 33-1804 by deciding to shift legal costs to insurance behind closed doors.
On Board Discretion and Legal Strategy

Dwight Jolivette: "Mr. Krahn is hanging his hat on one word… consideration. In other words, an HOA board can only think about things in an executive session. He can't act. We think that's wrong… Otherwise, HOA board won't be able to get much done and still preserve confidentiality and privilege."

  • Context: The Board President's defense of taking action (filing an insurance claim) during a closed session regarding pending litigation.
On Record Redaction

Administrative Law Judge Stone: "The tribunal finds that Respondent wrongfully withheld the notices requested, as they were not privileged in any way… the notices were drafted and sent out by the Association’s manager, prior to this pending litigation."

  • Context: Ruling in case 25F-H011-REL regarding the Association's refusal to provide redacted violation notices.
On Procedural Rigor

Dwight Jolivette: "I am not an attorney. I don't pretend to be one. I make a lot of mistakes… I do the best I can because it makes sense financially for us and we're trying to be good stewards of our association money."

  • Context: Mr. Jolivette explaining why the Board handled its own legal defense and insurance decisions without a present attorney at the hearing.

Actionable Insights for Association Governance

  • Assessments Must Align with Specific CC&R Language: Associations cannot expand assessments (such as septic fees) to empty lots if the governing documents specifically link those fees to dwelling units or installed systems.
  • The "Repair vs. Replacement" Distinction is Critical: Boards must carefully review invoices to ensure they are not using general maintenance funds for capital replacements that are, by declaration, the homeowner's responsibility.
  • Redaction is Mandatory, Not Optional: Under A.R.S. § 33-1805, an Association cannot refuse a records request entirely because some information is protected. They are legally obligated to redact the sensitive portions and provide the remaining document.
  • Notice Clarity is a Statutory Requirement: Even informal "friendly reminders" should cite the specific CC&R or rule being enforced. Failure to do so renders the notice legally insufficient under A.R.S. § 33-1803.
  • Secret Ballots Require Permanent Anonymity: Associations must ensure that their storage practices for election materials do not inadvertently allow the reconstruction of how individual members voted, as this violates the intent of "secret" ballot requirements.
  • Litigation Decisions Have Higher Privacy Thresholds: While financial decisions typically require open meetings, decisions directly impacting pending litigation with a member can be made in closed sessions, provided they fall under the legal advice or pending litigation exceptions of A.R.S. § 33-1804.

Comprehensive Study Guide: Krahn et al. v. Tonto Forest Estates Homeowners Association

This study guide provides a comprehensive overview of the consolidated administrative cases involving members of the Tonto Forest Estates Homeowners Association and the association's Board of Directors. It synthesizes legal arguments, statutory interpretations, and administrative rulings derived from the Office of Administrative Hearings (OAH) proceedings.


1. Key Concepts and Case Overview

1.1 The Parties and Jurisdiction
  • Petitioners: John Krahn, Janet Krahn, Joseph Pizzicaroli, and Michael Holland (including associated Living Trusts).
  • Respondent: Tonto Forest Estates Homeowners Association (TFE), represented primarily by Board President Dwight Jolivette.
  • Adjudicating Body: The Arizona Office of Administrative Hearings (OAH), presided over by Administrative Law Judge (ALJ) Adam D. Stone.
  • Regulatory Framework: The association is governed by its Covenants, Conditions, and Restrictions (CC&Rs), Bylaws, and Title 33 of the Arizona Revised Statutes (A.R.S.).
1.2 Consolidated Case Summary

The litigation involved six distinct petitions consolidated for judicial economy. The following table summarizes the disputes and the final rulings:

Case Number Primary Issue Ruling
24F-H033-REL Septic assessments on undeveloped lots. Petitioner: Only lots with dwellings pay.
25F-H002-REL Reimbursement for a "P-Series Float" part. Petitioner: Replacements are owner's cost.
25F-H006-REL Tree maintenance "Friendly Reminders." Petitioner: Notices must cite specific CC&Rs.
25F-H009-REL Open Meeting Law (Insurance claims). Respondent: Board can invoke D&O in closed session.
25F-H011-REL Redacted record requests (10-day limit). Petitioner: Records were not privileged; must be provided.
25F-H020-REL Secret ballot storage and anonymity. Petitioner: Post-election storage must maintain secrecy.

2. Legal and Statutory Framework

2.1 Arizona Revised Statutes (A.R.S.)
  • A.R.S. § 33-1803 (Assessment and Fees): Governs the imposition of penalties and the requirement for specific citations in notices of violation.
  • A.R.S. § 33-1804 (Open Meetings): Mandates that association meetings be open to members, with limited exceptions for executive sessions (e.g., legal advice, pending litigation).
  • A.R.S. § 33-1805 (Association Records): Requires that all financial and other records be made available for examination within ten business days.
2.2 Governing Document Interpretation
  • CC&R 4.32 (Septic Systems): This section specifies that while the Association maintains the sewage treatment systems, the initial installation and any "capital improvements or replacements" are the sole responsibility of the individual lot owner.
  • Bylaw 3.9 (Elections): Mandates that elections for the Board of Directors be conducted by secret written ballot.

3. Short-Answer Practice Questions

Q1: Under CC&R 4.32, which type of lots are responsible for septic-related assessments?

  • Answer: Only lots containing a dwelling unit. Undeveloped or empty lots are not subject to these specific assessments under the declaration.

Q2: Why was the $75 reimbursement for a "P-Series Float" ruled a violation?

  • Answer: CC&R 4.32 designates "replacements" as the responsibility of the homeowner. The tribunal determined the part was a replacement rather than a general repair.

Q3: What specific information must be included in a notice of property violation per A.R.S. § 33-1803?

  • Answer: The notice must provide the specific provision of the community documents that has allegedly been violated.

Q4: How many business days does an HOA have to fulfill a request for records under A.R.S. § 33-1805?

  • Answer: Ten business days.

Q5: What was the Board’s primary defense for making a Directors and Officers (D&O) insurance claim in a closed session?

  • Answer: The Board argued the decision fell under the exceptions for "pending or contemplated litigation" and "legal advice from an attorney," as the claim was in response to a defamation lawsuit.

Q6: Why did the ALJ rule that "Friendly Reminders" regarding tree maintenance were not privileged attorney-client work product?

  • Answer: The documents were boiler-plate notices drafted and sent by the association manager prior to the commencement of litigation, thus they did not constitute confidential legal strategy.

4. Essay Prompts for Deeper Exploration

4.1 The Conflict of Transparency vs. Confidentiality

In Case 25F-H009-REL, Petitioners argued that invoking insurance was a "discretionary financial decision" that required an open meeting vote due to its long-term impact on premiums (which reportedly increased 84% to 750%). Conversely, the Respondent argued that such actions are protected legal strategies during active litigation.

  • Prompt: Evaluate the balance between a Board’s fiduciary duty to protect the association’s finances and the statutory requirement for open governance. Based on the OAH ruling, where is the line drawn between "consideration" and "final action" in the context of litigation?
4.2 Interpretation of "Secret Ballot" Requirements

Case 25F-H020-REL centered on the storage of ballots after an election. While the bylaws did not explicitly govern storage, the ALJ ruled that anonymity must be maintained post-election.

  • Prompt: Discuss the implications of this ruling on HOA record-keeping. If the law requires "secret written ballots," does that secrecy expire once the votes are counted, or is it a permanent characteristic of the record? Support your answer using the arguments found in the source context.
4.3 Due Process in Architectural Enforcement

Case 25F-H006-REL addressed "Friendly Reminders" about aesthetics (tree trimming). The Petitioner argued these were "improper" because they lacked specific citations and were applied inconsistently.

  • Prompt: Analyze the procedural requirements for HOA enforcement. How does the failure to cite specific CC&R provisions impact a homeowner's right to an appeal, and why did the tribunal find these informal notices subject to statutory standards?

5. Glossary of Important Terms

  • AdvanTex: The specific brand of sewage treatment system mandated for installation in Tonto Forest Estates.
  • A.R.S. § 33-1804: The Arizona statute governing open meeting requirements for planned communities.
  • Condition Precedent: A legal term used in the insurance policy (Exhibit 17) indicating that reporting a claim is a requirement for preserving the right to coverage.
  • D&O Insurance: Directors and Officers liability insurance; a policy that covers the cost of legal defense for board members.
  • Friendly Reminder: An informal notice sent by the HOA management regarding property conditions that do not yet carry a monetary fine.
  • Judicial Economy: A principle used by the court to consolidate multiple cases to save time and resources.
  • Order Nunc Pro Tunc: A legal order issued to correct clerical errors or omissions in a previous ruling (used in this case to correct the amount of filing fees to be reimbursed).
  • Preponderance of the Evidence: The standard of proof in administrative hearings, meaning the evidence shows a contention is "more probably true than not."
  • With Prejudice: A legal term meaning a case is dismissed permanently and cannot be refiled (referenced regarding the prior defamation lawsuit).

Transparency, Accountability, and Homeowner Rights: Lessons from the Tonto Forest Estates Legal Rulings

1. Introduction: A Community at a Crossroads

The legal landscape of community governance was recently defined by a series of consolidated cases involving the Tonto Forest Estates Homeowners Association (TFE HOA). Led by John Krahn and other vigilant residents, the Petitioners initiated a legal challenge against the Association, alleging systematic violations of the community's governing documents and Arizona state law.

At the heart of this conflict was the fundamental right to transparency. The Petitioners argued that the Board had overstepped its authority regarding financial assessments, record-keeping, and meeting protocols, failing to adhere to the Covenants, Conditions, and Restrictions (CC&Rs) and Arizona State Statutes. This post breaks down the key insights from the Administrative Law Judge's (ALJ) final decisions, offering a roadmap for homeowners seeking to understand and defend their rights within an HOA.

2. The Financial Responsibility Frontier: Septic Systems and Assessments

Two significant rulings (Cases 24F-H033-REL and 25F-H002-REL) clarified the limits of an Association's authority to levy assessments and the distinction between maintenance and capital replacement.

  • Septic Assessments on Empty Lots: The ALJ ruled that the HOA violated CC&R 4.32 and A.R.S. § 33-1802 by assessing undeveloped lots for septic-related expenses. Because these lots lack dwelling units, they do not utilize the system. Charging them equally would force these owners to pay a disproportionate share.
  • The Replacement Rule (The "P-Series Float"): In Case 25F-H002-REL, the Petitioner challenged the reimbursement of a $75 "P-Series Float." Under CC&R 4.32, the HOA is responsible for monitoring and repair, but the homeowner is responsible for capital replacements. The ALJ determined the float was a replacement part, meaning the individual homeowner—not the community—was financially responsible.

The ALJ’s interpretation of the financial boundaries in CC&R 4.32 was definitive:

"The tribunal finds that only lots with dwelling units should be subjected to the assessment… the CC&R is clear that only lots with dwelling units are required to share in the Assessments issued."

3. Demanding Specificity: The "Friendly Reminder" Reality Check

In Case 25F-H006-REL, the HOA argued that "Friendly Reminders" regarding tree-trimming did not need to follow strict notice requirements because they were not formal "violation notices." The ALJ disagreed, emphasizing that homeowners cannot comply with community standards if those standards are not clearly cited.

Even an informal notice must comply with A.R.S. § 33-1803(D)(1). To be legally sufficient, a notice must include:

  1. The Date: When the violation was observed.
  2. A Description: The exact nature of the violation.
  3. The Specific Provision: A citation of the CC&R or rule being violated.
  4. The Observer: The name of the person who observed the violation.
  5. Right to a Hearing: A statement that the member has the right to a hearing.
  6. Clear Compliance Instructions: Exactly what is required to fix the issue (e.g., specific measurements for tree trimming) so the homeowner is not left guessing.

4. The Battle for the Ballot: Ensuring True Anonymity

Case 25F-H020-REL centered on Bylaw 3.9, which mandates that Board elections be conducted by secret written ballot. The Petitioners discovered that the HOA was attaching signature verification envelopes to the ballots during storage, creating a "paper trail" that could link a vote back to a specific member.

As an expert advocate, I cannot overstate the importance of this ruling: Anonymity is not just for the count; it is for the record. The ALJ reasoned that "secret" means the identity of the voter must be protected throughout the entire records-retention period. The Board was ordered to update its storage policies to ensure that once a ballot is cast, it remains untraceable.

5. Transparency and the 10-Day Rule: Accessing Association Records

A major victory for homeowner oversight occurred in Case 25F-H011-REL, regarding the statutory right to examine records under A.R.S. § 33-1805(A).

### Key Facts: The Record Request "Privilege Myth" The 10-Day Clock: The Association has exactly 10 business days to fulfill a request for records. The "Smoking Gun": The Board attempted to withhold generic violation notices by claiming "Attorney-Client Privilege." However, the ALJ found these documents were drafted by management before litigation began. Management-drafted correspondence does not become privileged just because it is later shown to a lawyer. * Redact, Don't Withhold: If a document contains sensitive info (like a name), the HOA must redact the specific portion. They cannot legally use partial sensitive information as an excuse to withhold the entire document.

6. The Executive Session Exception: Where the Board Prevailed

Case 25F-H009-REL was the only instance where the Judge ruled in favor of the HOA, providing a vital lesson on the "Pending Litigation" shield. The Board decided to invoke its Directors and Officers (D&O) insurance in a closed executive session rather than an open meeting.

While Petitioners cited the 1997 Attorney General opinion—arguing that while discussions can be private, decisions must be open—the ALJ ruled that A.R.S. § 33-1804(A)(2) provides broad discretion. Because active litigation existed between the Petitioner and the Board, the Board was permitted to both discuss and decide to invoke insurance coverage privately. For homeowners, this is a "Great Shield": once you enter litigation with the Board, you lose your seat at the table for any decisions related to that specific legal action.

7. Final Verdict: The Cost of Non-Compliance

The ALJ consolidated these cases and found that the Petitioners were the prevailing party in five out of six disputes.

Case Number Primary Issue Prevailing Party Remedy (Filing Fee)
24F-H033-REL Septic assessments on empty lots Petitioner $1,000.00
25F-H002-REL Septic part reimbursement (Float) Petitioner $500.00
25F-H006-REL Defective tree-trimming notice Petitioner $500.00
25F-H020-REL Ballot storage and anonymity Petitioner $500.00
25F-H011-REL Record request 10-day deadline Petitioner $500.00
25F-H009-REL Insurance claim in Executive Session Respondent None

Per the Order Nunc Pro Tunc, Case 24F-H033-REL resulted in a $1,000 reimbursement because it was a two-issue petition. In total, the HOA was ordered to pay $3,500 in filing fee reimbursements to the Petitioners.

8. Conclusion: Empowering the Modern Homeowner

The Tonto Forest Estates rulings prove that HOAs are not above the law. To maintain the integrity of your community, keep these three takeaways in mind:

1. Know Your Statutes Arizona Title 33 offers powerful protections. Boards often count on homeowners not knowing the specific rules regarding open meetings and record access.

2. Demand Documentation Whether it is a "Friendly Reminder" or a line-item in the budget, the HOA must provide the specific CC&R or statutory authority for its actions. If they claim a document is "privileged," demand a redacted version.

3. The Power of the Petition When internal appeals fail—especially when the Board acts as "judge and jury" in their own system—the Administrative Hearing process provides an objective venue to hold the Association accountable.

Consistent oversight is the only way to ensure that "community governance" remains a partnership rather than a dictatorship.

Case Participants

Petitioner Side

  • John Krahn (Petitioner)
  • Janet Krahn (Petitioner)
  • Joseph Pizzicaroli (Petitioner)
  • Michael Holland (Petitioner)

Respondent Side

  • Dwight Jolivette (Representative)
    Tonto Forest Estates Homeowners Association
  • Barbara Bonilla (Community Manager)
    Ogden & Company

Neutral Parties

  • Adam D. Stone (Administrative Law Judge)
    Office of Administrative Hearings
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

John R Krahn Living Trust/Janet Krahn Living Trust v Tonto Forest

Case Summary

Case ID 25F-H020-REL
Agency
Tribunal
Decision Date 6/4/2025
Administrative Law Judge ADS
Outcome Granted
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner John R Krahn Living Trust Counsel
Respondent Tonto Forest Estates Homeowners Association Counsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H020-REL Decision – 1252902.pdf

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25F-H020-REL Decision – 1258535.pdf

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25F-H020-REL Decision – 1261945.pdf

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25F-H020-REL Decision – 1262567.pdf

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25F-H020-REL Decision – 1267085.pdf

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25F-H020-REL Decision – 1274385.pdf

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25F-H020-REL Decision – 1277471.pdf

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25F-H020-REL Decision – 1280310.pdf

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25F-H020-REL Decision – 1284656.pdf

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25F-H020-REL Decision – 1301318.pdf

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25F-H020-REL Decision – 1312646.pdf

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25F-H020-REL Decision – 1314117.pdf

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25F-H020-REL Decision – 1337755.pdf

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Briefing Document: Petitioners vs. Tonto Forest Estates Homeowners Association

Executive Summary

This briefing document details the legal proceedings and administrative decisions regarding a series of consolidated cases brought before the Arizona Office of Administrative Hearings (OAH). The disputes involve several homeowners and living trusts (Petitioners), represented primarily by John Krahn and Michael Holland, against the Tonto Forest Estates Homeowners Association (Respondent or TFE), represented by Board President Dwight Jolivette.

The litigation, overseen by Administrative Law Judges (ALJs) Adam D. Stone and Velva Moses-Thompson, encompassed six distinct petitions (Case Nos. 24F-H033-REL, 25F-H002-REL, 25F-H006-REL, 25F-H009-REL, 25F-H011-REL, and 25F-H020-REL). These petitions alleged various violations of the Association’s Covenants, Conditions, and Restrictions (CC&Rs), Bylaws, and Arizona Revised Statutes (A.R.S.) governing planned communities.

Following hearings conducted between December 2024 and May 2025, the OAH issued a final decision on June 4, 2025 (later amended on June 5, 2025). The tribunal ruled in favor of the Petitioners in five out of the six matters, ordering TFE to comply with community documents and state statutes, and requiring the reimbursement of $3,500 in filing fees. While the tribunal found several violations, it consistently declined to award civil penalties, noting the Respondent’s efforts to remedy technical issues and ensure future compliance.


Detailed Analysis of Key Themes

1. Septic System Assessment and Maintenance Responsibilities

The tribunal addressed two separate issues regarding septic systems under CC&R 4.32.

  • Assessment of Undeveloped Lots (24F-H033-REL): Petitioners argued that TFE improperly assessed empty or undeveloped lots for septic-related expenses. The ALJ ruled that according to CC&R 4.32, the obligation to install and subsequently maintain a sewage treatment system is tied to the construction of a "Dwelling Unit." Therefore, only lots with dwelling units are subject to these assessments. Dividing costs among empty lots was found to be a violation of the governing documents.
  • Repair vs. Replacement (25F-H002-REL): A dispute arose regarding a $75.00 reimbursement to a former Board member for a "P-Series Float." Petitioners contended this was a replacement part, which is the homeowner's financial responsibility, while TFE argued it was a repair covered by the Association. The ALJ concluded the float was a replacement part, making the reimbursement an improper use of Association funds.
2. Notice of Violation and Enforcement Procedures (25F-H006-REL)

Petitioners challenged a notice regarding tree trimming, alleging it failed to meet statutory requirements under A.R.S. § 33-1803.

  • Statutory Compliance: The tribunal found that although the notice was framed as a "Friendly Reminder," it lacked necessary guidance. Specifically, it did not identify the specific CC&R section allegedly violated or provide clear instructions on the extent of required trimming.
  • Due Process: The tribunal noted that Mr. Krahn requested an appeal on the violation, but the Board failed to schedule it.
3. Ballot Secrecy and Post-Election Storage (25F-H020-REL)

This matter centered on the anonymity of the voting process under Bylaw 3.9.

  • Violation of Secret Ballot: Petitioners alleged that TFE attached signature verification pages to ballots after elections, potentially allowing anyone reviewing records to identify how members voted.
  • Ruling: The ALJ ruled that while the Bylaws do not explicitly detail storage procedures, the requirement for a "secret written ballot" implies that anonymity must be maintained even after the count is complete.
4. Board Transparency and Open Meeting Requirements (25F-H009-REL)

Petitioners alleged TFE violated A.R.S. § 33-1804(A) by deciding to invoke Directors and Officers (D&O) insurance coverage during a closed session rather than an open meeting.

  • The Litigation Exception: This was the only case where the Respondent prevailed. The ALJ determined that because there was pending litigation (a defamation suit filed by Mr. Krahn against the Board), the Board was within its rights to both discuss and decide on insurance invocation in a closed session.
  • Financial Impact: Petitioners argued the insurance claim led to policy cancellation and increased costs, but the Respondent testified that the cancellation was due to the insurer withdrawing from the market, not the claim itself.
5. Access to Association Records (25F-H011-REL)

Petitioners sought copies of all violation notices sent to other homeowners regarding "aesthetics" and tree trimming, requesting that personally identifying information be redacted.

  • Withholding of Records: TFE withheld the documents based on legal advice, claiming they were part of ongoing litigation.
  • Ruling: The ALJ found the records were wrongfully withheld. Because the notices were drafted and distributed by the Association’s manager prior to the litigation, they were not privileged and should have been produced within the statutory ten-business-day window.

Case Outcomes and Financial Summary

Case Number Primary Issue Ruling Filing Fee Reimbursement
24F-H033-REL Septic assessments on empty lots Granted (For Petitioner) $1,000.00
25F-H002-REL Improper septic part reimbursement Granted (For Petitioner) $500.00
25F-H006-REL Improper notice of violation Granted (For Petitioner) $500.00
25F-H009-REL Open meeting violation (Insurance) Denied (For Respondent) $0.00
25F-H011-REL Failure to provide records Granted (For Petitioner) $500.00
25F-H020-REL Violation of ballot secrecy Granted (For Petitioner) $500.00
Total $3,500.00

Important Quotes

Regarding Assessment Practices (24F-H033-REL)

"To divide the costs amongst the empty lots would result in those property owners paying 'more' of share of the assessment while owners with only one lot would pay less of share… the CC&R is clear that only lots with dwelling units are required to share in the Assessments issued." (ALJ Decision, Findings of Fact/Conclusions of Law)

Regarding Notice Standards (25F-H006-REL)

"The tribunal finds that although the notice was merely a 'Friendly Reminder' and not an actual fine notice… it still did not provide Mr. Krahn with guidance as to which section of the CC&R’s was violated." (ALJ Decision, Conclusions of Law)

Regarding Ballot Storage (25F-H020-REL)

"While it is true that the Bylaw does not reference storage following the election, it would necessarily follow that all ballots after counting, should be stored in a similar anonymous fashion." (ALJ Decision, Conclusions of Law)

Regarding Record Disclosure (25F-H011-REL)

"The tribunal finds that Respondent wrongfully withheld the notices requested, as they were not privileged in anyway. The tribunal disagrees with Mr. Jolivette’s interpretation of 'pending litigation' as defined in this statute." (ALJ Decision, Conclusions of Law)


Actionable Insights

  • Assessment Accuracy: Homeowners associations must strictly adhere to the specific language of their CC&Rs when levying assessments. If the governing documents link maintenance costs to "Dwelling Units," undeveloped lots cannot be included in that specific financial pool.
  • Enforcement Documentation: Compliance notices—even informal "friendly reminders"—must cite the specific community document provision being violated. Failure to do so renders the enforcement action legally deficient under A.R.S. § 33-1803.
  • Voter Anonymity Infrastructure: To comply with "secret ballot" requirements, associations should implement storage policies that decouple identifying information (like signature pages) from the ballots themselves immediately after verification and before archiving.
  • Transparency vs. Privilege: While Boards may discuss and act on insurance and legal strategies in closed sessions during active litigation, they cannot use "pending litigation" as a blanket excuse to withhold general association records (such as violation notices) that were generated in the normal course of business.
  • Financial Risk of Non-Compliance: The consolidation of multiple single-issue petitions can lead to significant financial liability for an association. In this matter, the failure to address individual grievances resulted in a $3,500 reimbursement obligation to the Petitioners.

Study Guide: Tonto Forest Estates Homeowners Association v. Petitioners (OAH Proceedings)

This study guide provides a comprehensive overview of the administrative legal proceedings between various property owners (Petitioners) and the Tonto Forest Estates Homeowners Association (Respondent). It covers the core legal disputes, the application of Arizona statutes, and the resulting judicial decisions.


1. Overview of the Proceedings

The matters were heard by the Arizona Office of Administrative Hearings (OAH) following petitions filed with the Arizona Department of Real Estate. The cases involve disputes over the interpretation of community governing documents and Arizona Revised Statutes (A.R.S.) Title 33.

  • Petitioners: John Krahn, Janet Krahn, Joseph Pizzicaroli, Michael Holland, John R. Krahn Living Trust, and Janet Krahn Living Trust.
  • Respondent: Tonto Forest Estates Homeowners Association (TFE).
  • Administrative Law Judges (ALJs): Adam D. Stone and Velva Moses-Thompson.
  • Core Issues: Assessment of undeveloped lots, septic system maintenance responsibilities, enforcement notice compliance, ballot anonymity, open meeting requirements, and records disclosure.

2. Key Legal Disputes and Findings

The following table summarizes the consolidated cases and the tribunal's rulings based on the Administrative Law Judge Decision issued June 4, 2025.

Case Number Statutory/Document Reference Primary Dispute Tribunal Ruling
24F-H033-REL CC&R 4.32; A.R.S. §33-1802 Assessing empty/undeveloped lots for septic-related expenses. Granted. Only lots with dwelling units are subject to these assessments.
25F-H002-REL CC&R 4.32 Improper reimbursement for a septic "P-Series Float" part. Granted. The part was a replacement (owner's cost), not a repair.
25F-H006-REL A.R.S. §33-1803(D)(1) Failure to provide specific CC&R references in a tree-trimming notice. Granted. Notices must provide specific guidance and statutory compliance.
25F-H020-REL Bylaw 3.9 Violation of secret ballot requirements by attaching signatures to ballots post-election. Granted. Anonymity must be maintained during storage after the election.
25F-H009-REL A.R.S. §33-1804(A) Deciding to file an insurance claim in a closed session rather than an open meeting. Denied. Boards may discuss and decide on litigation matters in closed sessions.
25F-H011-REL A.R.S. §33-1805(A) Failure to fulfill a redacted records request within ten business days. Granted. Documents were not privileged and were wrongfully withheld.

3. Detailed Concept Analysis

Septic System Responsibilities (CC&R 4.32)

Under the TFE CC&Rs, a distinction is made between the installation, maintenance, and replacement of sewage treatment systems:

  • Installation: Homeowners must install the system at their own expense when constructing a dwelling unit.
  • Maintenance and Repair: Once installed, the Association assumes responsibility for monitoring, maintenance, and repair, funded through assessments.
  • Capital Improvements/Replacements: These remain the sole responsibility of the individual lot owner.
  • Assessment Applicability: The tribunal ruled that "empty lots" cannot be assessed for these expenses because the obligation only triggers upon the existence of a dwelling unit.
Notice of Violation Requirements (A.R.S. § 33-1803)

When an association notifies a member of a condition violation (e.g., landscaping/trees):

  • The notice must identify the specific provision of the community documents allegedly violated.
  • The member has 21 calendar days to respond via certified mail.
  • The association must provide a written explanation within 10 business days of receiving the member's response.
Open Meeting Law and Litigation (A.R.S. § 33-1804)

While association meetings are generally open to all members, a board may enter a closed session for:

  1. Legal advice from an attorney.
  2. Pending or contemplated litigation.

The tribunal clarified that the Board is not required to make the final "action/decision" in an open meeting if that decision involves pending litigation against a homeowner, as the board's strategy and insurance invocations are protected.


4. Short-Answer Practice Questions

  1. Who bears the burden of proof in these administrative proceedings?
  • Answer: The Petitioner bears the burden of proving the violation by a preponderance of the evidence.
  1. How much is the standard filing fee for a single-issue petition filed with the Department?
  • Answer: $500.00 (Note: Case 24F-H033-REL involved a two-issue petition and a $1,000.00 fee).
  1. According to A.R.S. §33-1805(A), how long does an association have to fulfill a request for the examination of records?
  • Answer: Ten business days.
  1. Why was the "P-Series Float" reimbursement deemed a violation of the CC&Rs?
  • Answer: It was determined to be a "replacement part" rather than a "repair." Under CC&R 4.32, replacements are the financial responsibility of the owner, not the Association.
  1. What was the Respondent's defense regarding the storage of ballots in case 25F-H020-REL?
  • Answer: The Respondent argued that Bylaw 3.9 did not explicitly address the storage of ballots after the conclusion of the election.
  1. What is the maximum fee an association can charge per page for copies of records?
  • Answer: Fifteen cents ($0.15) per page.

5. Essay Prompts for Deeper Exploration

  1. The Intersection of Anonymity and Accountability: Analyze the conflict in Case 25F-H020-REL. Discuss why the tribunal determined that "secret ballots" must remain anonymous during storage, even if the bylaws are silent on post-election procedures. How does this protect the integrity of the democratic process within an HOA?
  2. Defining "Repair" vs. "Replacement": Using the evidence from Case 25F-H002-REL, argue the importance of clear definitions in CC&Rs. How can ambiguity in technical terms lead to financial disputes between boards and homeowners, and what steps should a board take when an invoice is unclear?
  3. Transparency vs. Litigation Privilege: Evaluate the ruling in Case 25F-H009-REL regarding A.R.S. § 33-1804(A). Debate whether a board should be allowed to make financial decisions (like invoking insurance) behind closed doors when those decisions impact the association's long-term premiums and financial health.

6. Glossary of Important Terms

  • Administrative Law Judge (ALJ): An official who presides over federal or state administrative proceedings, acting as the trier of fact and law.
  • Covenants, Conditions, and Restrictions (CC&Rs): The governing documents that dictate the rules for a real estate development and the obligations of its members.
  • Civil Penalty: A financial penalty imposed by a government agency or court as a restitution for wrongdoing, distinct from criminal fines. In these cases, Petitioners often sought $500.00 penalties.
  • Judicial Economy: A legal principle encouraging the efficient use of court resources, often leading to the "consolidation" of multiple related cases into a single hearing.
  • Nunc Pro Tunc: A Latin term meaning "now for then," referring to a court order that applies retroactively to correct an earlier ruling or record.
  • Order Holding Record Open: A procedural order allowing parties to submit additional evidence or written arguments (such as closing arguments) after the physical hearing has concluded.
  • Preponderance of the Evidence: The standard of proof in civil cases; evidence that has the most convincing force and demonstrates that a contention is "more probably true than not."
  • Respondent: The party against whom a petition is filed; in these documents, the Tonto Forest Estates Homeowners Association.
  • Secret Written Ballot: A voting method designed to ensure that the identity of the voter and their specific vote remain confidential.

HOA Accountability in Action: Lessons from the Tonto Forest Estates Legal Battle

In a significant marathon of administrative oversight, a group of homeowners—including John and Janet Krahn, Joseph Pizzicaroli, and Michael Holland—recently concluded a multi-petition legal challenge against the Tonto Forest Estates Homeowners Association (TFE). Over several months, the Arizona Office of Administrative Hearings (OAH) heard a series of six consolidated cases to address grievances ranging from improper financial assessments to the lack of transparency in governance.

Presided over by Administrative Law Judges (ALJ) Adam D. Stone and Velva Moses-Thompson, these hearings were consolidated for "judicial economy," providing a comprehensive look at how community documents and state statutes must be applied. The resulting decisions offer a clear roadmap for both homeowners and boards on the limits of association authority and the high cost of procedural shortcuts.

The Septic Dispute: Assessments and Improper Repairs

The most technically dense portion of the litigation, encompassing cases 24F-H033-REL and 25F-H002-REL, centered on the interpretation of CC&R 4.32 regarding the community’s sewage treatment system. The homeowners challenged the Association’s practice of assessing empty lots for septic expenses and the use of association funds for specific hardware replacements.

Issue/Dispute Final Legal Ruling
Assessment of Empty Lots (24F-H033-REL): TFE charged septic-related assessments to all lots, including those without dwelling units. Petitioner Victory (ALJ Stone): The tribunal ruled that only lots with dwelling units are subject to these assessments. Dividing costs among empty lots would force those owners to pay "more" of a share, while owners with dwelling units would pay "less" than their fair share.
Improper Repair Reimbursement (25F-H002-REL): TFE used association funds to reimburse a former Board member $75.00 for a "P-Series Float." Petitioner Victory (ALJ Stone): The tribunal determined the float was a replacement part, not a repair. Under the CC&Rs, replacements are the homeowner’s sole financial responsibility.

CC&R 4.32 Interpretation: Under the governing documents, the Association is responsible for the "monitoring, maintenance and repair" of the septic system once installed. However, any "capital improvements or replacements" are the sole responsibility of the homeowner. Because the "P-Series Float" constitutes a replacement of a component rather than a maintenance repair, the Board’s decision to reimburse the cost was a direct violation of the CC&Rs.

Beyond "Friendly Reminders": Notice Compliance

In a blow to informal governance, the tribunal clarified in case 25F-H006-REL that so-called "friendly reminders" carry the same statutory weight as formal violations. The dispute arose after Mr. Krahn received a notice regarding tree trimming for "aesthetics."

ALJ Stone found the notice legally deficient, noting it failed to specify how far back the homeowner needed to cut the tree to achieve compliance. The judge ruled that the Association cannot bypass statutory requirements by labeling a communication a "friendly reminder." Even informal notices must comply with ARS § 33-1803(C) and (D)(1). Based on the decision, a valid violation notice must include:

  • Specific Identification: Citing the exact provision within the community documents allegedly violated.
  • Clear Guidance: Precise instructions on what the homeowner must do to achieve compliance (e.g., specific trimming measurements).
  • Response Opportunity: Explicitly informing the member they have twenty-one calendar days to provide a written response via certified mail.

Transparency in Governance: Ballots and Records

Two cases highlighted the Board’s struggle with transparency and its failure to adhere to statutory timelines.

Secret Ballots (25F-H020-REL): The homeowners challenged the use of a "signature verification page" attached to ballots. While Board President Dwight Jolivette argued the Bylaws were silent on post-election storage, the judge ruled that the mandate for a "secret written ballot" necessitates voter anonymity even after the votes are counted. Mr. Jolivette’s testimony was found credible when he pledged that future storage policies would be updated to ensure total anonymity.

Record Requests (25F-H011-REL): The Association failed to provide redacted violation records within the 10-business-day window required by ARS § 33-1805(A). The Association attempted to shield the records under the guise of "pending litigation." However, the ALJ rejected this excuse, noting a critical legal distinction: the requested records (violation notices) were drafted and sent by the association manager prior to the litigation, meaning they were not privileged and should have been produced.

The Exception: Why the Board Won the Insurance Meeting Case

The sole defeat for the homeowners came in case 25F-H009-REL, which illustrated the boundaries of Arizona’s "open meeting" requirements. The dispute reached a fever pitch following a defamation lawsuit filed by Mr. Krahn against the Board after he was accused of embezzling $250.

The homeowners argued the Board violated ARS § 33-1804(A) by deciding to file a claim with their Directors and Officers (D&O) insurance in a closed session. Mr. Jolivette countered that Mr. Krahn effectively wanted to be in the "huddle" to observe the Board's legal strategy against his own lawsuit. The ALJ agreed with the Association, ruling that boards are permitted to discuss and decide on invoking insurance coverage in executive sessions when the matter involves legal advice and active litigation initiated by a member.

Final Verdict and Financial Impact

The final decision, issued on June 4, 2025, and corrected by a June 5, 2025, Order Nunc Pro Tunc, resulted in a significant financial rebuke for the Association. The Nunc Pro Tunc order was necessary because the initial ruling failed to account for the $1,000 filing fee required for the "two-issue" septic petition (24F-H033-REL).

The Association was ordered to reimburse the Petitioners for their filing fees as follows:

  • $1,000.00 for the initial two-issue petition (24F-H033-REL).
  • $2,000.00 for the four other granted petitions ($500 each).
  • Total Reimbursement: $3,000.00.

While the homeowners secured victories on five of the six counts, the tribunal declined to award civil penalties. The ALJ found Mr. Jolivette’s testimony regarding the Board's intent to comply with statutes moving forward to be credible, suggesting the tribunal viewed the errors as procedural failures rather than bad-faith actors.

Key Takeaways for Homeowners and Boards

The Tonto Forest Estates dispute serves as a vital case study for Arizona HOAs. Legal journalists and practitioners can distill three primary lessons from the record:

  1. Strict Adherence to CC&Rs: Boards must distinguish between "repairs" and "replacements." Using association funds for homeowner-level responsibilities or misapplying the "share of assessment" logic to empty lots constitutes a breach of the governing documents.
  2. Procedural Precision in Notices: Every communication regarding a property violation—even those intended to be "friendly"—must cite the specific section of the CC&Rs and provide actionable guidance for compliance.
  3. The Importance of Transparency: Boards cannot use "pending litigation" as a blanket excuse to withhold records that predated the dispute. Furthermore, the right to a secret ballot extends to the post-election handling and storage of those documents.

The resolution of these cases through the Office of Administrative Hearings underscores the critical role of the Arizona Department of Real Estate in providing a streamlined venue for homeowners to enforce their rights and hold boards accountable to the law.

Case Participants

Petitioner Side

  • John Krahn (Petitioner)
    John R Krahn Living Trust
  • Janet Krahn (Petitioner)
    Janet Krahn Living Trust
  • Joseph Pizzicaroli (Petitioner)
  • Michael Holland (Petitioner)
    Holland Family Trust

Respondent Side

  • Dwight Jolivette (Representative)
    Tonto Forest Estates Homeowners Association
    Board President
  • Barbara Bonilla (Contact)
    Tonto Forest Estates Homeowners Association
    Listed on transmittal records

Neutral Parties

  • Adam D. Stone (Administrative Law Judge)
    Office of Administrative Hearings
  • Velva Moses-Thompson (Administrative Law Judge)
    Office of Administrative Hearings
    Issued early procedural orders in this specific docket.
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

Sharon M. Maiden v. Val Vista Lakes Community Association

Case Summary

Case ID 25F-H030-REL
Agency
Tribunal
Decision Date 2025-06-02
Administrative Law Judge VMT
Outcome
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner Sharon M. Maiden Counsel
Respondent Val Vista Lakes Community Association Counsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H030-REL Decision – 1272425.pdf

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25F-H030-REL Decision – 1272426.pdf

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25F-H030-REL Decision – 1282372.pdf

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25F-H030-REL Decision – 1282375.pdf

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25F-H030-REL Decision – 1284492.pdf

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25F-H030-REL Decision – 1288176.pdf

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25F-H030-REL Decision – 1288177.pdf

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25F-H030-REL Decision – 1293820.pdf

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25F-H030-REL Decision – 1313134.pdf

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Administrative Hearing Briefing:Maiden v. Val Vista Lakes Community Association

Executive Summary

This document provides a comprehensive analysis of the administrative hearing case Sharon M. Maiden v. Val Vista Lakes Community Association (No. 25F-H030-REL), adjudicated by the Arizona Office of Administrative Hearings. The petitioner, Sharon Maiden, a former board member, alleged that the association selectively enforced its bylaws to disqualify her from running for the board and violated Arizona’s open meeting laws by making this decision in a closed executive session.

The central conflict revolved around the interpretation of a 2021 bylaw amendment that shortened board member term limits. The petitioner argued for a prospective application, which would reset the term-limit clock for sitting board members, while the respondent association argued for an interpretation that counted prior service.

On June 2, 2025, Administrative Law Judge Velva Moses-Thompson issued a decision denying the petition in its entirety. The judge concluded that the association’s board acted within the bounds of Arizona statute (A.R.S. § 33-1804(A)) by holding a closed session to consider legal advice. Furthermore, the judge found that the petitioner failed to prove a bylaw violation, reasoning that the association’s interpretation was consistent with the membership’s clear intent to shorten, not lengthen, the potential tenure of board members.

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Case Overview

Case Name

Sharon M. Maiden v. Val Vista Lakes Community Association

Case Number

25F-H030-REL

Tribunal

Arizona Office of Administrative Hearings (OAH)

Petitioner

Sharon M. Maiden

Respondent

Val Vista Lakes Community Association

Respondent’s Counsel

Josh Bolen, Esq. (CHDB Law LLP)

Presiding Judge

Velva Moses-Thompson

Petition Allegations

The petition, filed by Sharon Maiden on December 15, 2024, asserted two primary violations by the Val Vista Lakes Community Association:

1. Selective Enforcement of Bylaws: An alleged violation of Article IV, Sections 2 and 3 of the Association’s Bylaws, stemming from the board’s decision to disqualify the petitioner from running for a board position in 2024 based on its interpretation of term limits.

2. Open Meeting Law Violation: An alleged violation of Arizona Revised Statutes (A.R.S.) § 33-1804(A), contending that the board failed to hold an open meeting when it made the binding decision to disqualify her candidacy.

Initially filed as a single-issue petition for which a $500 fee was paid, the OAH ordered on March 12, 2025, that the petitioner must either pay an additional $500 to pursue both issues or select one to proceed with at the hearing.

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Procedural History

January 27, 2025: The Arizona Department of Real Estate refers the petition to the OAH for an administrative hearing.

February 4, 2025: Respondent files a Motion to Strike the Petition, arguing the petitioner improperly disclosed attorney-client privileged communications.

February 11, 2025: Administrative Law Judge Kay A. Abramsohn denies the Motion to Strike. The hearing is continued to March 26, 2025.

March 26, 2025: The first day of the evidentiary hearing is conducted.

April 11, 2025: A further hearing is conducted. At its conclusion, the record is held open to allow for post-hearing briefing.

May 13, 2025: The post-hearing briefing period concludes, and the record is closed.

June 2, 2025: The Administrative Law Judge (ALJ) issues the final decision, denying the petition.

Central Dispute: Interpretation of Bylaw Term Limits

The core of the dispute was the interpretation of Article IV, Section 2 of the association’s bylaws, which was amended in 2021. The amendment’s purpose, as testified by multiple witnesses, was to shorten the length of time directors could serve on the board.

Evolution of the Bylaw

2012 Bylaws: Introduced term limits for the first time, establishing a maximum of three consecutive two-year terms (six years total), followed by a required one-year break.

2021 Bylaws: The membership approved a rewrite that reduced term limits to two consecutive elected two-year terms (four years total), followed by a required two-year break.

Both versions of the bylaw contained the following critical sentence: “Commencing with the first Annual Meeting after the adoption of these Amended and Restated Bylaws, Directors will be subject to term limits as follows.” The meaning of this sentence became the primary point of contention.

Competing Interpretations

Position

Argument Summary

Key Evidence and Testimony

Petitioner’s Position (Prospective Application)

The “Commencing with…” language resets the clock. Terms served before the 2021 amendment should not count toward the new, shorter limits. The association’s sudden shift to a retroactive interpretation was selective and targeted.

William Sutell (Former President): Testified the intent was to “reset the clock for everybody.” His 2022 newsletter stating his “term limit of four years is up” was “ineloquent” and meant to express he was tired of serving.
Douglas Keats (Former Board Member): Stated the intent of the rewrite was to “Go forward.”
Historical Precedent: The association, based on a 2016 legal opinion from Goodman Law Group, had allowed Director Cheryl McCoy to serve nine consecutive years despite the 2012 bylaw’s six-year limit.
Legal Opinions: An opinion from Krupnik & Speas in November 2023 stated the 2021 bylaws were prospective, not retroactive.

Respondent’s Position (Prior Service Counts)

The clear intent of the membership and the bylaw committee was to shorten terms. The petitioner’s interpretation creates a loophole allowing sitting board members to serve for 8 or more years, directly contradicting the amendment’s purpose.

Jill Brown (Bylaw Committee Chair): Testified the committee’s intent was to apply the new limits to sitting directors and there was no discussion of “grandfathering” anyone.
Bryan Patterson (Current President): Testified that the membership voted for two two-year terms “and that’s it.”
Sutell’s 2022 Newsletter: Presented as a direct admission from the former president that the four-year limit applied to him based on his service from 2018-2022.
Drafting Logic: The “Commencing with…” clause is a standard legal provision to prevent a new rule from invalidating a board member’s current term, not to erase their entire service history.

Central Dispute: Alleged Open Meeting Law Violation

The second major issue concerned the board’s decision-making process. On October 11, 2024, the board held a closed executive session where it voted 5-4 to accept the legal opinion of its counsel (CHDB Law) and disqualify Ms. Maiden from the ballot.

Competing Arguments

Position

Argument Summary

Key Evidence and Testimony

Petitioner’s Argument (Violation of A.R.S. § 33-1804(A))

The vote to disqualify a candidate was a final, binding decision that must be made in an open meeting. The closed session was not justified under the narrow exceptions of the statute.

Improper Notice: The meeting notice cited the incorrect statute (for condominiums, not planned communities) and was not properly distributed to all board members.
Lack of Statutory Justification: No attorney was present at the meeting, and there was no pending litigation at that specific moment. The agenda item was to “accept opinion,” not simply “receive advice.”

Respondent’s Argument (Compliance with Law)

The executive session was permissible under A.R.S. § 33-1804(A)(1), which allows closed meetings for the “consideration of… Legal advice from an attorney for the board or the association” and matters concerning “pending or contemplated litigation.”

Contemplated Litigation: Testimony indicated that Ms. Maiden had threatened to file an ADR complaint or lawsuit.
Consideration of Legal Advice: The board was reviewing three separate legal opinions regarding Ms. Maiden’s eligibility.
Petitioner’s Participation: Ms. Maiden was present at the meeting, participated in the vote, and did not object to the session being held in private at that time.

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Administrative Law Judge’s Decision and Rationale

The ALJ denied Ms. Maiden’s petition on both counts, finding that she failed to meet her burden of proof by a preponderance of the evidence.

Ruling on the Open Meeting Law

The ALJ concluded that the board did not violate A.R.S. § 33-1804(A).

Key Rationale: The evidence demonstrated that the board met in executive session “to consider a legal opinion regarding the 2021 Amendment.” This action falls squarely within the statutory exception outlined in A.R.S. § 33-1804(A)(1).

On Disclosure: The statute permits, but does not require, the board to disclose information from such a session after a “final resolution.” As the matter was still being litigated, no final resolution had been reached.

Ruling on the Bylaw Violation

The ALJ concluded that the petitioner failed to establish that the respondent violated Article IV of its bylaws.

Key Rationale: The judge focused on the underlying purpose of the 2021 amendment, which testimony from both sides confirmed was to “prevent Board members from serving for long periods of time.”

Rejection of Petitioner’s Interpretation: The decision noted that the petitioner, along with her witnesses, admitted that their interpretation “would have allowed the then-sitting Board Members the right to serve 6, 8, and potentially 10-year term limits.” The ALJ found this outcome would be contrary to the amendment’s purpose.

Jurisdictional Note: The decision explicitly stated that the “issue of selective enforcement is not within the jurisdiction of the tribunal.” The ruling was based on the interpretation of the bylaw’s text and intent, not on whether it was applied unevenly.

Final Order

“IT IS ORDERED that Petitioners’ petition is denied because she has not established that Respondent’s Board violated A.R.S. § 33-1804 or Article IV, Sections 2 and 3 of the Bylaws.”

Administrative Hearing Study Guide: Maiden v. Val Vista Lakes Community Association

Short-Answer Quiz

Answer each of the following questions in 2-3 sentences, based on the provided source context.

1. What were the two primary legal issues Sharon Maiden raised in her petition against the Val Vista Lakes Community Association?

2. What was the key phrase in the 2021 bylaws that became the central point of interpretive conflict regarding term limits?

3. According to the hearing testimony, what were the main purposes of the 2021 bylaw committee’s rewrite of the association’s bylaws?

4. Explain the Respondent’s justification for holding a closed executive session on October 11, 2024, to decide on Sharon Maiden’s eligibility.

5. How did the legal opinions from the Goodman Law Group (Ashley Turner) and Krupnik & Spees (Adrien Speed) support the Petitioner’s case?

6. Describe the key piece of evidence the Respondent used involving former board president William (Bill) Sutell to argue against a prospective interpretation of the term limits.

7. What decision did the Board of Directors make during the October 11, 2024, executive session, and what was the final vote count?

8. What procedural issue did Petitioner Douglas Keats identify with the notice for the October 11, 2024, executive session?

9. According to witness Jill Brown, what was the general intent of the bylaw committee and community members regarding the length of board service?

10. What were the final conclusions of the Administrative Law Judge in the June 2, 2025, decision?

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Answer Key

1. Petitioner Sharon Maiden alleged that the Respondent (1) selectively enforced the Bylaws in violation of Article IV, Sections 2 and 3, and (2) failed to hold an open meeting when it decided to disqualify her from running for the Board, in violation of Arizona Revised Statutes (A.R.S.) § 33-1804(A).

2. The central point of conflict was the phrase in Article IV, Section 2: “Commencing with the first Annual Meeting after the adoption of these Amended and Restated Bylaws, Directors will be subject to term limits…” The Petitioner argued this indicated a prospective “reset,” while the Respondent argued it did not erase prior service.

3. Testimony from witnesses like Douglas Keats and William Sutell indicated the rewrite was intended to address multiple issues, not just term limits. Key purposes included establishing secret ballots, eliminating the nominating committee which was seen as counter to the CCNRs, and creating a formal procedure for replacing board members based on vote counts rather than board appointments.

4. The Respondent justified the closed session under A.R.S. § 33-1804(A)(1), which allows for closed meetings to consider legal advice from an attorney. The board was discussing three separate legal opinions regarding Ms. Maiden’s eligibility and also noted that Ms. Maiden had contemplated legal action against the association.

5. The Petitioner argued that these opinions demonstrated a consistent historical interpretation by the association’s own general counsels. Both opinions stated that the term limit language in the 2012 and 2021 bylaws should be interpreted prospectively, meaning terms served prior to the adoption of the new bylaws did not count toward the new limits.

6. The Respondent heavily relied on a November 2022 newsletter message from then-president Bill Sutell. In it, Mr. Sutell stated, “This will be my last president’s message to the community as my term limit of four years is up,” which the Respondent argued was an admission that the term limits were not reset by the 2021 bylaw amendment.

7. The Board of Directors voted to accept the opinion of CHDB Law LLP regarding term limits, which effectively disqualified Sharon Maiden from running in the 2024 election. The motion passed with a vote of 5 to 4.

8. Douglas Keats testified that the email notice for the executive session was not sent to him or two other board members (Christine Rucker and Curtis Weile) at their correct addresses, while it was sent to a former board member. He also noted the notice cited an incorrect statute (A.R.S. § 33-1248 for condominiums) instead of the one for planned communities.

9. Jill Brown, who chaired the bylaw committee, testified that the general consensus of the committee and community members was that they did not want directors serving for long periods. The intent was to shorten the available terms to encourage turnover and prevent directors from serving for “excessive amounts of time.”

10. The Administrative Law Judge denied Sharon Maiden’s petition. The Judge concluded that the Respondent did not violate A.R.S. § 33-1804(A) because the closed meeting to consider legal advice was permissible. Furthermore, the Judge found Maiden failed to prove a violation of the bylaws, stating the purpose of the 2021 amendment was to prevent long service periods, and deemed the issue of selective enforcement to be outside the tribunal’s jurisdiction.

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Essay Questions

Construct detailed responses to the following prompts, synthesizing evidence and arguments from across the source documents. Do not provide answers.

1. Analyze the legal arguments presented by both the Petitioner and Respondent regarding the proper interpretation of A.R.S. § 33-1804 (Arizona’s open meeting law). Discuss the specific actions taken by the board and how each party framed those actions in the context of the statute’s exceptions for closed sessions.

2. Compare and contrast the testimonies of William Sutell and Douglas Keats with that of Jill Brown. How did their recollections and interpretations of the bylaw committee’s intent differ, particularly concerning whether the new term limits should apply prospectively or retroactively to sitting board members?

3. Trace the evolution of the Val Vista Lakes Community Association’s bylaws regarding term limits from 2012 to 2021. Evaluate the arguments concerning “long-standing practice” and “selective enforcement,” referencing the specific cases of board members Cheryl McCoy, William Sutell, and Sharon Maiden.

4. Examine the role of conflicting legal advice in this dispute. Discuss the different opinions offered by the Goodman Law Group, Krupnik & Spees, and CHDB Law LLP, and analyze how the Board of Directors chose to navigate these contradictory recommendations.

5. The Administrative Law Judge’s final decision states that the “issue of selective enforcement is not within the jurisdiction of the tribunal.” Based on the testimony and arguments presented, construct an argument that Sharon Maiden might have made regarding selective enforcement, and explain why the Respondent would have refuted it.

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Glossary of Key Terms and Entities

Term / Entity

Definition

Administrative Law Judge (ALJ)

An independent judge who presides over administrative hearings. In this case, Kay A. Abramsohn and Velva Moses-Thompson served as ALJs.

Arizona Department of Real Estate (Department)

The state agency authorized to receive and decide on petitions from members of homeowners’ associations. It referred this case to the OAH.

Arizona Revised Statutes (A.R.S.)

The codified laws of the state of Arizona. Key statutes in this case include § 33-1804(A) and § 32-2199.

A.R.S. § 33-1804(A)

The Arizona statute concerning open meeting laws for planned community associations. It mandates that meetings be open to members but provides specific, limited exceptions for closed (executive) sessions, such as to discuss legal advice.

Bolen, Josh

An attorney with CHDB Law LLP who served as counsel for the Respondent, Val Vista Lakes Community Association.

Brown, Jill

A witness for the Respondent. She served as the chair of the 2021 bylaw committee and was a current board member at the time of the hearing.

Bylaw Committee

A committee established by the board in 2021 to review and recommend changes to the association’s bylaws. Its members included Jill Brown, William Sutell, and Douglas Keats.

Carpenter Hazelwood (CHDB LAW LLP)

The law firm that represented the Respondent. The Petitioner filed an unsuccessful motion to disqualify the firm.

Covenants, Conditions, and Restrictions. The governing documents for the community. The 2021 bylaw committee sought to address bylaw provisions that were counter to the CCNRs, such as the nominating committee.

Commencing with…

The key phrase in Article IV, Section 2 of the bylaws that was central to the dispute. The Petitioner argued it signaled a prospective application of term limits, while the Respondent disagreed.

Executive Session

A closed meeting of the Board of Directors, permitted under A.R.S. § 33-1804(A) for specific purposes, such as discussing legal advice or pending litigation.

Keats, Douglas

A witness for the Petitioner. He was a former board member who served as secretary of the 2021 bylaw committee.

Maiden, Sharon M.

The Petitioner in the case, a homeowner in Val Vista Lakes and a former member of its Board of Directors who was disqualified from running for a third consecutive term.

Office of Administrative Hearings (OAH / Tribunal)

The independent state agency that conducted the administrative hearing for this case after referral from the Department of Real Estate.

Patterson, Bryan

A witness for the Respondent. He was the HOA President at the time of the hearing and was Vice President when the vote to disqualify the Petitioner occurred.

Petitioner

The party who files a petition initiating a legal action. In this case, Sharon M. Maiden.

Preponderance of the Evidence

The standard of proof in this administrative hearing, defined as evidence that is more likely true than not. The ALJ found the Petitioner failed to meet this burden.

Prospective Interpretation

The argument that a new rule or law applies only “going forward” from its effective date and does not consider service or actions that occurred prior to that date. This was the Petitioner’s central argument.

Respondent

The party against whom a petition is filed. In this case, Val Vista Lakes Community Association.

Retroactive Interpretation

The argument that a new rule or law applies to past events, meaning prior service on the board would count against the newly established term limits. This was the Respondent’s position.

Sutell, William (Bill)

A witness for the Petitioner. He is an attorney, a former board president, and served on the 2021 bylaw committee.

Val Vista Lakes Community Association

The Respondent in the case; a homeowners’ association (HOA) in Gilbert, Arizona.

5 Surprising Lessons from an HOA War Over a Single Sentence

Introduction: The Butterfly Effect of Bylaws

For many homeowners, the rules set by their homeowners’ association (HOA) can feel arbitrary, buried in dense legal documents. But the precise wording of those governing documents has massive, unforeseen consequences—a legal butterfly effect where a minor change creates a major storm. This dynamic was on full display in the case of Sharon Maiden vs. Val Vista Lakes Community Association, where one seemingly simple sentence sparked a complex, year-long legal dispute.

The case offers a masterclass in the tension between the technical reading of a text versus its clear, underlying intent. It provides surprising insights into law, community governance, and human nature. Here are five key lessons from this HOA war over a single sentence.

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1. One Sentence, Two Meanings, and a Mountain of Legal Bills

A 2021 bylaw amendment, designed to reduce board member term limits, lit the fuse for the central conflict. The entire dispute hinged on the interpretation of one introductory phrase, demonstrating just how much can ride on a few words.

The critical sentence from Article IV, Section 2 of the 2021 Bylaws reads:

“Commencing with the first Annual Meeting after the adoption of these Amended and Restated Bylaws, Directors will be subject to term limits as follows.”

This single sentence gave rise to two completely opposite interpretations:

The “Reset” Theory (Petitioner’s view): Proponents argued this language meant the term limit clock reset for all sitting board members. Under this view, their prior years of service didn’t count toward the new, shorter limit. This interpretation seemed solid, even supported by a formal legal opinion from the association’s previous general counsel, attorney Adrien Spees.

The “Look-Back” Theory (Respondent’s view): The association argued the phrase was merely a legal formality to prevent sitting members from being disqualified mid-term. They contended that a board member’s prior service absolutely still counted toward the new limit.

The fact that this ambiguity was enough to fuel a formal administrative hearing shows the high stakes of precise legal drafting. What’s truly surprising is how a standard legal phrase like “Commencing with…” could be interpreted so diametrically as to potentially erase years of board service from the term-limit calculation.

2. The Architect of the Rule Became Its Most Complicated Case

One of the most fascinating aspects of the case involved the testimony of Bill Sutell, the former Board President. Mr. Sutell was in charge when the 2021 bylaw changes were drafted and approved, and he testified in support of the “reset” theory, which would have allowed him and other members to serve longer.

However, the strongest piece of evidence used against his position came from his own hand. In a 2022 newsletter to the community, Mr. Sutell had written:

“This will be my last president’s message to the community as my term limit of four years is up.”

When questioned, he explained the statement was “ineloquent.” He testified he was tired and had a “self-imposed term limit” because he “didn’t want to be a career board member.” This created a paradox where the rule’s architect argued for one interpretation in court while his own public statement seemed to support the opposing view. As community governance analysts, we see a crucial lesson here: for HOA volunteers, informal communications like a newsletter can be scrutinized with the same intensity as a legal document—a trap many well-meaning leaders are unprepared for.

3. Why a “Correct” Interpretation Can Still Be Wrong

The petitioner’s side came to the hearing with what seemed like very strong evidence. They had testimony about the bylaw committee’s intent and presented a formal legal opinion from attorney Adrien Spees that appeared to settle the matter:

“This amendment is prospective not retroactive. The Term limits only apply to directors elected beginning the first annual meeting following November 9th, 2021. Thus, a director who has served for several years before November 9th, 2021 will still be eligible to serve two consecutive terms after November 9th, 2021.”

This seems clear-cut. However, the argument that ultimately won focused not on what the words said, but on what they would do. The fatal blow to the “reset” theory came not from the respondent’s lawyers, but from the petitioner’s own key witnesses. During testimony, both Sutell and another witness, Douglas Keats, admitted that their interpretation would create a massive loophole, allowing sitting board members “the right to serve 6, 8, and potentially 10-year term limits.” This admission was critical. The Administrative Law Judge rejected an interpretation—even one supported by a legal opinion—because it led to an “absurd result” that directly contradicted the stated purpose of the rule, which was to shorten term limits, not accidentally lengthen them for a select few.

4. The Peril of a Closed-Door Meeting

The second major issue was the claim that the board violated Arizona’s open meeting laws. The vote to disqualify Sharon Maiden from the 2024 ballot was not taken in public. Instead, it happened during a closed executive session while she, a sitting board member, was present.

The board justified the closed-door meeting by stating they were discussing legal advice and contemplated litigation, a valid exception under A.R.S. § 33-1804. However, the ALJ’s final decision highlighted a crucial detail:

“Petitioner was a member of the Board at the time of the meeting and did not object to the Board voting on whether Article IV, Section 2 of Respondent’s Bylaws permitted Petitioner to run for the board…”

This offers a stark lesson. A person’s failure to object to a process in the moment can significantly weaken their ability to challenge it later. It’s easy to see why someone might stay silent: they may be intimidated, unsure of the rules, or simply not realize the procedural gravity of their silence. This surprising takeaway underscores that understanding the rules of order as they are happening is critical, because silence can be interpreted as consent.

5. The “Why” Trumped the “What”

The story concluded when the Administrative Law Judge denied the petitioner’s case on both counts. In the face of ambiguous text and competing legal opinions, the judge focused on the fundamental purpose of the 2021 bylaw amendment. The final decision stated:

“…the preponderance of the evidence presented at hearing shows that the purpose of the 2021 amendment was to prevent Board members for serving on the Board for long periods of time.”

In this legal gray area, the underlying intent—the “why” behind the rule—proved more powerful than the technical arguments about the “what.” The judge determined that an interpretation creating 10-year term limits could not possibly align with the members’ vote to prevent people from serving for long periods. The surprising lesson is that even when the text is debatable, the spirit of a rule can become the most decisive factor in its application.

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Conclusion: Are You Sure You Know What Your Rules Mean?

The Val Vista Lakes case is a powerful reminder that the words in bylaws are not just suggestions; they have real-world power to shape communities, define rights, and launch costly legal battles. Bylaws are “living documents” in the sense that they have a daily impact, but they are dangerously “dead documents” if members don’t understand them. The consequences are not just financial. At the hearing, former president Bill Sutell gave a poignant final statement explaining his departure from the community he had worked so hard to serve: “I sold my home that this was more than I needed in my retirement.”

This case is a cautionary tale about the human cost of ambiguity. It leaves every HOA member with a final, thought-provoking challenge: When was the last time you read your community’s governing documents, and are you willing to actively question ambiguity and push for clarity before a conflict arises?

Case Participants

Petitioner Side

  • Sharon M. Maiden (Petitioner)
    Val Vista Lakes Community Association
    Self-represented petitioner and homeowner
  • William Sutell (Witness)
    Val Vista Lakes Community Association
    Former board president who testified on behalf of the petitioner
  • Douglas Keats (Witness)
    Val Vista Lakes Community Association
    Former board member who testified on behalf of the petitioner

Respondent Side

  • Josh Bolen (Counsel)
    CHDB Law LLP
    Attorney representing the respondent
  • Jill Brown (Witness)
    Val Vista Lakes Community Association
    Current board member who testified on behalf of the respondent
  • Bryan Patterson (Witness)
    Val Vista Lakes Community Association
    Current board president who testified on behalf of the respondent

Neutral Parties

  • Velva Moses-Thompson (Administrative Law Judge)
    Office of Administrative Hearings
    Presiding judge who issued the final decision
  • Kay A. Abramsohn (Administrative Law Judge)
    Office of Administrative Hearings
    Signed a pre-hearing order
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate
    Received copies of the orders and decisions