Thomas J. Van Dan Elzen vs. Carter Ranch Homeowners Association

Posted on June 25, 2018 by [email protected]

Case Summary

Case ID	18F-H1818042-REL
Agency	ADRE
Tribunal	OAH
Decision Date	2018-06-25
Administrative Law Judge	Diane Mihalsky
Outcome	The ALJ granted the petitioner's request, finding that the HOA violated A.R.S. § 33-1813 by allowing the president to call a special meeting for board member recall without the required petition signed by homeowners. The HOA was ordered to reinstate the two removed board members and refund the petitioner's filing fee.
Filing Fees Refunded	$500.00
Civil Penalties	$0.00

Parties & Counsel

Petitioner	Thomas J. Van Dan Elzen	Counsel	—
Respondent	Carter Ranch Homeowners Association	Counsel	Chad M. Gallacher, Esq.

Alleged Violations

A.R.S. § 33-1813

Outcome Summary

The ALJ granted the petitioner's request, finding that the HOA violated A.R.S. § 33-1813 by allowing the president to call a special meeting for board member recall without the required petition signed by homeowners. The HOA was ordered to reinstate the two removed board members and refund the petitioner's filing fee.

Key Issues & Findings

Removal of board member; special meeting

Petitioner alleged the HOA violated A.R.S. § 33-1813 when the president called a special meeting to recall three recently elected Board members, arguing that the statute requires a petition signed by homeowners. Respondent argued that A.R.S. § 33-1804 procedures could also be used. The ALJ ruled that A.R.S. § 33-1813, as the specific statute regarding removal, requires a petition.

Orders: Petitioner’s petition is granted. Respondent shall reinstate Board members Steve Brownell and Trish Brownell and reimburse the $500.00 single-issue filing fee.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

A.R.S. § 33-1813
A.R.S. § 33-1804

Analytics Highlights

Topics: HOA, Board Removal, Recall Election, Statutory Interpretation, Petition Requirements

Additional Citations:

A.R.S. § 33-1813
A.R.S. § 33-1804

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Decision Documents

18F-H1818042-REL Decision – 642530.pdf

Uploaded 2026-04-27T09:32:07 (142.9 KB)

Briefing Document: Van Dan Elzen v. Carter Ranch Homeowners Association (Case No. 18F-H1818042-REL)

Executive Summary

This document synthesizes the findings and decision in the case of Thomas J. Van Dan Elzen versus the Carter Ranch Homeowners Association (HOA), heard by the Arizona Office of Administrative Hearings. The central dispute concerned the legality of a special meeting called by the HOA Board President to recall three recently elected board members. The petitioner argued this action violated Arizona Revised Statute (A.R.S.) § 33-1813, which requires such a recall to be initiated by a petition from homeowners. The HOA contended that the president had the authority to call the meeting under the broader powers granted in A.R.S. § 33-1804.

The Administrative Law Judge concluded that when a specific statute and a general statute conflict, the specific statute controls. A.R.S. § 33-1813 specifically governs the removal of board members and mandates a homeowner petition process. Therefore, the president’s unilateral call for a recall election was improper. The judge granted the petitioner’s request, ordering the HOA to reinstate the two board members who were removed and to reimburse the petitioner’s $500.00 filing fee.

Background and Procedural History

The case involves a dispute within the Carter Ranch development, a 253-lot community in Coolidge, Arizona.

• Petitioner: Thomas J. Van Dan Elzen, a homeowner and member of the Carter Ranch HOA.

• Respondent: Carter Ranch Homeowners Association.

• Petition: On or about April 5, 2018, Van Dan Elzen filed a petition with the Arizona Department of Real Estate. He alleged the HOA violated A.R.S. § 33-1813 when its president, Lance Van Horne, called a special meeting to recall three newly elected board members.

• Hearing: The matter was referred to the Office of Administrative Hearings for an evidentiary hearing, which took place on June 20, 2018, before Administrative Law Judge Diane Mihalsky.

The Contested Elections

The dispute originated from a contentious board election process marked by accusations of misconduct, culminating in a recall election that was later found to be procedurally invalid.

March 20, 2018 Board Election

An initial annual meeting on February 20, 2018, failed to achieve the required quorum of 26 ballots. A second meeting was scheduled for March 20, 2018, for which eight candidates ran for five open board positions.

• Allegations of Misconduct: Prior to the meeting, Community Manager Mary Chaira received reports that three candidates—Roxanne Gould, Steve Brownell, and Trish Brownell—were going door-to-door “disseminating allegedly false information about Respondent’s finances, and harvesting ballots.”

• Meeting Conduct: At the March 20 meeting, a quorum of 47 homeowners was present. Board President Lance Van Horne addressed the allegations of false information. However, homeowners who may have filled out ballots based on this information were not permitted to withdraw them. The meeting was described by Ms. Chaira as “unruly and stressful.”

The election results for the top six candidates were as follows:

Candidate

Number of Votes

Outcome

Roxanne Gould

Elected

Steve Brownell

Elected

Trish Brownell

Elected

Lance Van Horne

Elected

Steve F.

Tie for 5th position

April 24, 2018 Recall Election

Believing the March 20 election outcome was “compromised” by the alleged dissemination of false information and ballot harvesting, President Van Horne called a special meeting for April 24, 2018, to hold a recall election for the three newly elected members: Roxanne Gould, Steve Brownell, and Trish Brownell.

A quorum of 52 homeowners returned ballots for the recall. The results were:

Board Member

Votes for Recall

Votes against Recall

Outcome

Roxanne Gould

Remained on Board

Steve Brownell

Removed from Board

Trish Brownell

Removed from Board

Following the recall, other members were elected to fill the vacant board positions.

Central Legal Issue: Statutory Interpretation

The case presented a pure legal question of statutory interpretation, as the facts of what occurred were not in dispute. The core issue was which Arizona statute governs the process for recalling an HOA board member.

Competing Legal Positions

• Petitioner’s Argument: The recall election was invalid because it violated A.R.S. § 33-1813. This statute, titled “Removal of board member; special meeting,” explicitly states that a recall process is initiated upon the board’s receipt of a petition signed by a specified number or percentage of homeowners. The president’s unilateral action did not meet this requirement.

• Respondent’s Argument: The HOA argued that A.R.S. § 33-1813 was not the exclusive procedure. It claimed that the president could also call such a meeting under the authority of A.R.S. § 33-1804, a more general statute governing meetings, which states that “Special meetings of the members’ association may be called by the president.”

Statutory Analysis by the Court

The Administrative Law Judge highlighted the direct conflict between the two statutes on the subject of board member removal.

Feature

A.R.S. § 33-1813 (Specific Statute)

A.R.S. § 33-1804(B) (General Statute)

Meeting Initiation

By homeowner petition only.

By the president, a board majority, or homeowner petition.

Petition Requirement

For HOAs ≤ 1,000 members: petition signed by at least 100 members or 25% of votes, whichever is less.

Petition signed by at least 25% of votes (or lower if specified in bylaws).

Meeting Notice

Within 30 days after receipt of the petition.

Between 10 and 50 days in advance of the meeting.

The judge noted that A.R.S. § 33-1813 specifically overrides the petition requirements of A.R.S. § 33-1804(B), demonstrating legislative intent for it to be the controlling authority on this specific issue.

The Judge’s Legal Conclusion

The decision rested on the well-established legal principle that a specific statute governs over a general one when they are inconsistent. Citing case law, the judge reasoned:

“When provisions of a general statute are inconsistent with those of a special nature on the same subject, the special statute controls.”

Applying this canon of statutory construction, the judge concluded that A.R.S. § 33-1813 is the controlling authority for the removal of an HOA board member. Therefore, a valid recall process must be initiated by a homeowner petition as outlined in that statute. The president lacked the authority to call the April 24, 2018 recall meeting on his own initiative.

Final Order and Implications

Based on the legal conclusion that the Respondent violated A.R.S. § 33-1813, the Administrative Law Judge issued a recommended order with the following mandates:

1. Petition Granted: The petitioner’s petition is granted.

2. Board Member Reinstatement: The Carter Ranch HOA is required to reinstate Board members Steve Brownell and Trish Brownell.

3. Fee Reimbursement: The HOA must reimburse the petitioner, Thomas J. Van Dan Elzen, for his $500.00 single-issue filing fee.

This order is considered binding unless a party files a request for rehearing with the Commissioner of the Department of Real Estate within 30 days of the service of the order.

Study Guide: Van Dan Elzen v. Carter Ranch Homeowners Association

This study guide provides a detailed review of the Administrative Law Judge Decision in case number 18F-H1818042-REL, Thomas J. Van Dan Elzen v. Carter Ranch Homeowners Association. It covers the key facts, legal arguments, and final ruling of the case.

Short-Answer Quiz

Answer the following questions in 2-3 sentences each, based on the information provided in the case document.

1. Who were the primary parties involved in this case, and what were their respective roles?

2. What specific action by the Carter Ranch Homeowners Association (HOA) prompted the Petitioner to file a complaint with the Arizona Department of Real Estate?

3. What were the allegations made against candidates Roxanne Gould, Steve Brownell, and Trish Brownell prior to the March 20, 2018 election?

4. State the vote counts for the top three candidates who were elected to the Board of Directors on March 20, 2018.

5. What was the reason given by the Board’s president, Lance Van Horne, for calling a special recall election for April 24, 2018?

6. What were the specific outcomes for each of the three board members facing recall in the April 24, 2018 election?

7. Which two Arizona Revised Statutes (A.R.S.) were at the center of the legal dispute, and what general topics do they cover?

8. What was the HOA’s primary legal argument for why its president was permitted to call the special recall meeting?

9. What legal principle of statutory construction did the Administrative Law Judge use to resolve the conflict between the two statutes?

10. What two things was the Respondent, Carter Ranch HOA, ordered to do in the final ruling?

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Quiz Answer Key

1. The primary parties were Thomas J. Van Dan Elzen, the Petitioner, who is a homeowner and member of the association, and the Carter Ranch Homeowners Association, the Respondent. The Petitioner initiated the legal action against the HOA.

2. The Petitioner filed the complaint because the HOA’s president called a special meeting to hold a vote on recalling three recently elected members of the Board of Directors. The Petitioner alleged this action violated A.R.S. § 33-1813, which requires such a recall to be initiated by a petition signed by homeowners.

3. Prior to the March election, reports were made that Roxanne Gould, Steve Brownell, and Trish Brownell were going door-to-door disseminating allegedly false information about the HOA’s finances. They were also accused of “harvesting ballots” from members based on this information.

4. The top three candidates elected on March 20, 2018, were Roxanne Gould with 30 votes, Steve Brownell with 26 votes, and Trish Brownell with 25 votes.

5. Board president Lance Van Horne called the special recall election because he felt the election’s outcome was compromised. He believed the dissemination of allegedly false information and the harvesting of votes by the Brownells and Ms. Gould had tainted the results.

6. In the April 24 recall election, Roxanne Gould survived the recall with 27 votes against to 25 for. Steve Brownell and Trish Brownell were both removed from the board, with 27 votes for their recall and 25 against.

7. The statutes at the center of the dispute were A.R.S. § 33-1813 and A.R.S. § 33-1804. A.R.S. § 33-1813 specifically covers the “Removal of board member; special meeting,” while A.R.S. § 33-1804 is a more general statute concerning “Open meetings.”

8. The HOA argued that A.R.S. § 33-1813 was not the only procedure for calling a recall meeting. It contended that the procedures in the more general statute, A.R.S. § 33-1804, which allows the president to call a special meeting, could also be used.

9. The judge applied the well-established common law principle that when a general statute and a specific statute on the same subject are in conflict, the specific statute controls. Therefore, the specific procedures for recall in A.R.S. § 33-1813 took precedence over the general meeting rules in A.R.S. § 33-1804.

10. The Carter Ranch HOA was ordered to reinstate the removed board members, Steve Brownell and Trish Brownell. The HOA was also ordered to reimburse the Petitioner for his $500.00 single-issue filing fee.

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Essay Questions

1. Trace the complete timeline of events described in the decision, beginning with the failed meeting on February 20, 2018, and concluding with the judge’s final order. For each key date, describe the event that occurred, the people involved, and the outcome of the event.

2. Analyze the conflicting interpretations of Arizona state law presented by the Petitioner and the Respondent. Explain which specific clauses of A.R.S. § 33-1813 and A.R.S. § 33-1804 each party relied upon to justify their position regarding the legality of the April 24, 2018 recall meeting.

3. The decision states that the case presents a “pure legal issue of statutory interpretation.” Explain what this means and how it affects the burden of proof. Describe in detail the canons of statutory construction cited by the judge and how she applied them to rule in favor of the Petitioner.

4. Discuss the role of the allegations of misconduct (disseminating false information and harvesting ballots) against the newly elected board members. How did these allegations act as a catalyst for the recall election, and what was their ultimate relevance (or lack thereof) to the final legal conclusion reached by the Administrative Law Judge?

5. Based on the judge’s “Conclusions of Law,” explain the definitive legal procedure for an HOA in Arizona, with 1,000 or fewer members, to initiate the removal of a board member. Detail the petition requirements, signature thresholds, and meeting notice timelines as established by the controlling statute, A.R.S. § 33-1813.

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An independent official who presides over administrative hearings, hears evidence, and makes legal decisions, in this case, Diane Mihalsky from the Office of Administrative Hearings.

A.R.S.

Abbreviation for Arizona Revised Statutes, which are the codified laws of the state of Arizona.

Board of Directors

The governing body of the homeowners’ association, elected by the members.

Burden of Proof

The obligation on a party in a legal case to prove their allegations. In this matter, the Petitioner bore the burden of proof to establish the violation.

De Novo Review

A type of review where a court or judge decides the issues without reference to any legal conclusion or assumption made by the previous party in the case. This was applied because the issue was a pure matter of statutory interpretation.

Department

Refers to the Arizona Department of Real Estate, the state agency authorized to receive and decide on petitions from HOA members.

Evidentiary Standard

The level of proof required to convince the trier of fact. In this case, the standard was a “preponderance of the evidence.”

Homeowners’ Association (HOA)

The organization that governs the Carter Ranch development, of which all lot owners are members.

Office of Administrative Hearings

An independent state agency in Arizona where evidentiary hearings, like the one in this case, are conducted.

Petitioner

The party who initiates a legal action by filing a petition. In this case, it was homeowner Thomas J. Van Dan Elzen.

Preponderance of the Evidence

The standard of proof in which the trier of fact is convinced that a contention is more probably true than not.

Quorum

The minimum number of members of an association that must be present at a meeting for the proceedings of that meeting to be valid. In the March 20 election, the quorum was 47 homeowners.

Recall Election

A special vote held to determine whether to remove an elected official (in this case, board members) from office before the end of their term.

Respondent

The party against whom a petition is filed. In this case, it was the Carter Ranch Homeowners Association.

Special Meeting

A meeting of an association’s members called for a specific purpose outside of the regularly scheduled annual meetings. The April 24 recall vote was a special meeting.

Statutory Construction

The process of interpreting and applying legislation. The judge used common-law canons of statutory construction to resolve the conflict between the two A.R.S. sections.

Majority Rules? Not in This HOA: How One Homeowner Overturned a Recall Election on a Technicality

The Unruly World of Neighborhood Politics

In the world of Homeowners Associations, a majority vote is typically the final word. But for the Carter Ranch HOA, a 27-to-25 recall vote meant to oust two board members became the start of a legal battle, not the end. This case reveals a crucial lesson in community governance: when a board president’s unilateral action clashes with statutory procedure, the will of the majority can be rendered completely irrelevant.

A Democratic Vote Can Be Completely Ignored

On April 24, 2018, the Carter Ranch HOA held a special recall election targeting three recently elected board members: Roxanne Gould, Steve Brownell, and Trish Brownell. A quorum of 52 homeowners participated, and the vote was a split decision. Roxanne Gould survived the recall attempt, with 27 votes against her removal and 25 for it. However, Steve and Trish Brownell were successfully voted off the board by a clear majority of 27 to 25.

The twist came later, in a judge’s chambers. Despite the democratic outcome, an Administrative Law Judge ordered the HOA to reinstate the Brownells. This counter-intuitive decision wasn’t the result of voter fraud or a miscount. The entire election was nullified because of a critical procedural error made by the HOA president before a single ballot was cast.

An HOA President Can’t Unilaterally Oust Board Members

The conflict began after a heated board election on March 20, 2018. The board president at the time, Lance Van Horne, felt the election’s outcome was “compromised.” He believed three newly elected members had won their seats by disseminating “allegedly false information” and “harvesting of votes.”

In response, Mr. Van Horne took decisive action. Believing he was correcting a wrong, he personally called for a special meeting to hold a recall election. This unilateral action became the sole basis for the legal challenge that followed. While the president’s concerns about election integrity were the catalyst for the drama, the court’s subsequent decision would demonstrate that his motives were entirely irrelevant. The only thing that mattered was the procedure he followed—or in this case, failed to follow.

The “Specific Beats General” Rule Is King

The HOA’s legal defense rested on a general statute, A.R.S. § 33-1804, which grants an association’s president the power to call special meetings for various purposes. They argued this general power included the authority to call a recall meeting.

However, the homeowner who challenged the recall pointed to a different, more specific law. A.R.S. § 33-1813 is a statute written exclusively for the purpose of removing board members. This specific law dictates that a recall process can only be initiated upon receipt of a petition signed by a required number of homeowners. The president cannot simply decide to do it alone.

The judge’s decision hinged on a foundational principle of legal interpretation. As cited in the final order:

“When provisions of a general statute are inconsistent with those of a special nature on the same subject, the special statute controls.”

Because the HOA president initiated the recall without first receiving the required petition from the homeowners, he failed to follow the specific procedure mandated by law. As a result, the entire recall election was declared invalid from the start.

One Homeowner Can Successfully Challenge an Entire HOA

This entire case was set in motion not by a group of disgruntled residents, but by a single individual. Homeowner Thomas J. Van Dan Elzen filed a “single-issue petition” with the state, challenging the validity of the president’s action. His understanding of the specific rules governing board member removal proved to be the key that unraveled the HOA’s actions.

The final court order was a complete victory for the petitioner:

• His petition was granted.

• The Carter Ranch HOA was ordered to reinstate the two removed board members, Steve and Trish Brownell.

• The HOA was also ordered to reimburse the petitioner for his $500.00 filing fee.

This outcome serves as an empowering example of how a single member, armed with knowledge of the governing documents and statutes, can hold an association’s leadership accountable and ensure that proper procedures are followed.

Conclusion: Rules, Not Rulers

The Carter Ranch case is a powerful illustration that in community governance, established process is not a technicality—it is the bedrock of legitimacy. The board’s failure to adhere to the specific statute for recalls (A.R.S. § 33-1813) created a fatal procedural flaw that no amount of good intention or majority support could cure. This serves as a stark reminder for all HOA boards: power is derived from the meticulous application of rules, not the perceived authority of rulers. Ignoring this principle doesn’t just invalidate an action; it exposes the association to legal challenges, financial penalties, and a loss of credibility with the community it governs. Do you know the specific rules that govern your own community?

Case Participants

Petitioner Side

Thomas J. Van Dan Elzen (petitioner)
Appeared on his own behalf

Respondent Side

Chad M. Gallacher (attorney)
Maxwell & Morgan, P.C.
Represented Respondent
Mary Chaira (Community Manager)
Witness for Respondent
Lance Van Horne (Board President)
Called the special recall election which led to the petition,,

Neutral Parties

Diane Mihalsky (ALJ)
Judy Lowe (Commissioner)
Arizona Department of Real Estate
Received decision
Felicia Del Sol (staff)
Transmitted decision

Other Participants

Roxanne Gould (board member)
Elected board member; subject of recall attempt,,
Steve Brownell (board member)
Elected board member; removed by recall, reinstated by recommended order,,,
Trish Brownell (board member)
Elected board member; removed by recall, reinstated by recommended order,,,
Steve F. (candidate)
Candidate in board election
Dave (candidate)
Candidate in board election

Lewis Smith v. Desert Isle Homeowners Association, Inc.

Posted on May 29, 2018 by [email protected]

Case Summary

Case ID	18F-H1817020-REL
Agency	ADRE
Tribunal	OAH
Decision Date	2018-05-29
Administrative Law Judge	Velva Moses-Thompson
Outcome	The Administrative Law Judge granted the Petitioner's request for relief, finding that the Respondent HOA violated ARIZ. REV. STAT. section 33-1804(F) by failing to provide adequate notice and agenda information regarding the proposed CC&R amendment to prohibit short term rentals. The Respondent was ordered to pay the filing fee to the Petitioner.
Filing Fees Refunded	$500.00
Civil Penalties	$0.00

Parties & Counsel

Petitioner	Lewis Smith	Counsel	Mark J. Bainbridge, Esq.
Respondent	Desert Isle Homeowners Association, Inc.	Counsel	William D. Condray, Esq.

Alleged Violations

ARIZ. REV. STAT. section 33-1804(F)

Outcome Summary

The Administrative Law Judge granted the Petitioner's request for relief, finding that the Respondent HOA violated ARIZ. REV. STAT. section 33-1804(F) by failing to provide adequate notice and agenda information regarding the proposed CC&R amendment to prohibit short term rentals. The Respondent was ordered to pay the filing fee to the Petitioner.

Key Issues & Findings

Violation of open meeting and notice requirements regarding CC&R amendment

The Board violated ARIZ. REV. STAT. section 33-1804(F) when it failed to provide notice or an agenda to all of its members of information that was reasonably necessary to inform the members that an amendment to the CC&Rs to prohibit short term members would be discussed at its special board of directors meetings held on November 8, 2017 and November 20, 2017.

Orders: Petitioner's petition was granted. Respondent was ordered to pay Petitioner the filing fee required by ARIZ. REV. STAT. section 32-2199.01.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

ARIZ. REV. STAT. section 33-1804
ARIZ. REV. STAT. section 33-1804(B)
ARIZ. REV. STAT. section 33-1804(E)(1)
ARIZ. REV. STAT. section 33-1804(F)
ARIZ. REV. STAT. section 41-2198.01
ARIZ. REV. STAT. section 32-2199.02(A)
ARIZ. REV. STAT. section 32-2199.01

Analytics Highlights

Topics: Open Meetings, HOA Governance, Notice Requirements, CC&R Amendment, Short Term Rentals

Additional Citations:

ARIZ. REV. STAT. section 33-1804
ARIZ. REV. STAT. section 33-1804(B)
ARIZ. REV. STAT. section 33-1804(E)(1)
ARIZ. REV. STAT. section 33-1804(F)
ARIZ. REV. STAT. section 41-2198.01
ARIZ. REV. STAT. section 32-2199.02(A)
ARIZ. REV. STAT. section 32-2199.01

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Decision Documents

18F-H1817020-REL Decision – 629473.pdf

Uploaded 2026-05-01T09:18:43 (46.2 KB)

18F-H1817020-REL Decision – 629515.pdf

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18F-H1817020-REL Decision – 636989.pdf

Uploaded 2026-05-01T09:18:50 (139.8 KB)

Administrative Law Judge Decision Briefing: Smith vs. Desert Isle Homeowners Association, Inc.

Executive Summary

This document provides a comprehensive analysis of the legal dispute between Petitioner Lewis Smith and Respondent Desert Isle Homeowners Association, Inc. The core of the case revolves around allegations that the HOA’s Board of Directors violated Arizona’s open meeting laws.

The Administrative Law Judge (ALJ) ultimately ruled in favor of the Petitioner, finding that the Desert Isle HOA violated ARIZ. REV. STAT. § 33-1804(F). The decision established that the Board failed to provide its members with agendas containing information “reasonably necessary to inform the members” about discussions concerning a proposed amendment to the Covenants, Conditions, and Restrictions (CC&Rs) that would prohibit short-term rentals. This failure occurred during Board of Directors meetings held on November 8 and November 20, 2017.

As a result of this finding, the Petitioner’s petition was granted, and the Respondent was ordered to pay the Petitioner’s filing fee. The ruling underscores the state’s policy that planned community meetings must be conducted with transparency, and agendas must provide sufficient detail for members to understand the matters to be discussed or decided.

Case Overview

Case Number

18F-H1817020-REL

Tribunal

Office of Administrative Hearings (Phoenix, Arizona)

Petitioner

Lewis Smith

Respondent

Desert Isle Homeowners Association, Inc.

Administrative Law Judge

Velva Moses-Thompson

Hearing Date

April 16, 2018

Decision Date

May 29, 2018

Central Allegation

On or about December 5, 2017, Petitioner Lewis Smith filed a petition with the Arizona Department of Real Estate alleging that the Desert Isle HOA violated ARIZ. REV. STAT. § 33-1804. The petition contended that the Board of Directors discussed and advanced a significant CC&R amendment without proper notification to the association members.

The petition states, in part:

“All Board members have been meeting to discuss and add an amendment to the CC&R’s [sic] Prohibiting short term renters. These meetings have not been conducted openly and no notice or agenda were provided containing information necessary to inform members of the association of the matters to be discussed… At no time was the issue to add an amendment for short term rentals properly noticed or on an agenda for discussion before it became a ballot vote.”

Chronology of Events

October 23, 2017:

• Lewis Smith, William H. Winn, Kevin Barnett, and Chester Jay submit a formal request to the Board for a special members’ meeting.

• The stated purposes of the meeting were to:

1. Select and fund an attorney to update the HOA’s bylaws and CC&Rs to comply with current Arizona law.

2. Discuss obtaining a reserve study for the association’s capital needs.

3. Discuss a separate attorney letter regarding HOA governance.

October 24, 2017:

• Board President Doug Robinson responds to the request, expressing support for a meeting but stating that more than 30 days would be needed to gather supporting documentation.

October 31, 2017:

• A second group of homeowners, including Board members Greg Yacoubian, Doug Robinson, Curt Carlson, and Mike Andrews, submits a request to add an item to the agenda of the forthcoming special meeting.

• Their request was to “amend the CC&Rs by adding a section prohibiting ‘Short Term Rentals’ and defining minimum time allowed for Rentals.”

November 5, 2017:

• The Board provides an agenda for a Board of Directors meeting scheduled for November 8, 2017. The agenda did not include any item related to the proposed amendment to prohibit short-term rentals.

November 8, 2017:

• The Board of Directors meeting is held.

• The Board votes to call a special members’ meeting before November 23, 2017, to address the two petitions.

• During the “BOARD INPUT” section, member Curt Carlson “spoke of past issues about short term renting,” but this was not a formal agenda item for discussion or action.

November 10, 2017:

• The Board emails Lewis Smith, acknowledging his petition and requesting a “narrative explanation from you on each of your subjects” by November 17, 2017, to prepare the meeting information package for all homeowners.

November 18, 2017:

• The Board sends an agenda for another Board of Directors meeting scheduled for November 20, 2017.

• The agenda lists “Review/approval of special meeting mailing package” as a topic but provides no specific details regarding the proposed amendment on short-term rentals.

December 1, 2017:

• Board President Doug Robinson emails all homeowners to explain the upcoming special meeting on December 16, 2017.

• The email states: “To avoid cost and time we put both petitions together and are having one meeting that will required [sic] all owners to vote for or against these two petitions.”

• The agenda for the December 16 meeting is attached, which explicitly lists a vote on prohibiting short-term rentals.

December 16, 2017:

• The special members’ meeting is held. A vote is taken on the proposed amendment to prohibit short-term rentals.

• Vote Result: 9 homeowners in favor, 6 homeowners against.

Legal Framework and Analysis

The case centered on the interpretation and application of Arizona Revised Statutes related to planned communities.

Key Statute: ARIZ. REV. STAT. § 33-1804

This statute governs meetings and notices for planned communities. The judge’s decision rested heavily on the policy outlined in subsection (F).

• § 33-1804(B): Requires that notice for any special meeting of members must state the purpose, including “the general nature of any proposed amendment to the declaration or bylaws.”

• § 33-1804(E)(1): Requires that the agenda for a Board of Directors meeting be made available to all members in attendance.

• § 33-1804(F): This subsection contains the state’s declaration of policy, which was central to the judge’s conclusion. It states:

Burden of Proof

The Petitioner, Lewis Smith, bore the burden of proving that the Respondent violated the statute by a “preponderance of the evidence.” This standard is defined as evidence that is sufficient “to incline a fair and impartial mind to one side of the issue rather than the other.”

Findings and Conclusion of the Court

The Administrative Law Judge found that the Petitioner successfully met the burden of proof. The decision concludes that the agendas for the November 8 and November 20 Board of Directors meetings were legally insufficient.

Conclusion of Law #4:

“Petitioner established by a preponderance of the evidence that the Board violated ARIZ. REV. STAT. section 33-1804(F) when it failed to provide notice or an agenda to all of its members of information that was reasonably necessary to inform the members that an amendment to the CC&Rs to prohibit short term members would be discussed at its special board of directors meetings held on November 8, 2017 and November 20, 2017.”

Final Order

• The Petitioner’s petition in the matter was granted.

• Pursuant to ARIZ. REV. STAT. § 32-2199.02(A), the Respondent (Desert Isle HOA) was ordered to pay the Petitioner the filing fee.

• The Order is legally binding unless a rehearing is requested with the Commissioner of the Department of Real Estate within 30 days of the service of the Order.

Parties and Legal Representation

Address

Legal Counsel

Petitioner

Lewis Smith
5459 E. Sorrento Dr.
Long Beach, CA 90803

Mark J. Bainbridge, Esq.
The Bainbridge Law Firm LLC
2122 E. Highland Ave. Ste. 250
Phoenix, AZ 85016-4779

Respondent

Desert Isle Homeowners Association, Inc.
411 Riverfront Dr. #7
Bullhead City, AZ 86442

William D. Condray, Esq.
2031 Highway 95 Ste. 2
Bullhead City, AZ 86442-6004

Study Guide: Smith v. Desert Isle Homeowners Association, Inc.

This guide provides a detailed review of the administrative case No. 18F-H1817020-REL between Petitioner Lewis Smith and Respondent Desert Isle Homeowners Association, Inc. It includes a short-answer quiz, an answer key, suggested essay questions, and a comprehensive glossary of key terms and entities involved in the matter.

Short-Answer Quiz

Answer the following questions in 2-3 sentences based on the information provided in the case documents.

1. Who are the primary parties in case No. 18F-H1817020-REL, and who represented them legally?

2. What was the three-part purpose of the special meeting requested by Lewis Smith and other homeowners on October 23, 2017?

3. A second petition was submitted on October 31, 2017. What was its purpose and who were the petitioners?

4. What key actions were taken regarding officers and a special meeting during the Board of Directors meeting on November 8, 2017?

5. What did the Desert Isle HOA Board demand from Lewis Smith in its email on November 10, 2017, to proceed with the special meeting?

6. What was the central allegation Lewis Smith made in his petition to the Arizona Department of Real Estate on December 5, 2017?

7. What was the outcome of the vote on the proposed amendment to prohibit short-term rentals at the December 16, 2017 special meeting?

8. Which specific section of the Arizona Revised Statutes did the Administrative Law Judge find the Board had violated?

9. According to the case documents, what is the definition of “preponderance of the evidence”?

10. What was the final ruling issued by Administrative Law Judge Velva Moses-Thompson on May 29, 2018?

Answer Key

1. The primary parties were the Petitioner, Lewis Smith, and the Respondent, Desert Isle Homeowners Association, Inc. Lewis Smith was represented by Mark J. Bainbridge, Esq., and the Desert Isle HOA was represented by William D. Condray, Esq.

2. The purpose of the meeting was threefold: to select and fund an attorney to update the HOA’s bylaws and CC&Rs to comply with current Arizona law; to discuss obtaining a reserve study for the association’s capital needs; and to discuss an attorney letter regarding HOA governance.

3. Greg Yacoubian, Doug Robinson, Curt Carlson, and Mike Andrews submitted a request to amend the CC&Rs by adding a section to prohibit “Short Term Rentals.” They requested this subject be added to the agenda of the special meeting already requested by Lewis Smith’s group to save time and money.

4. At the November 8, 2017 meeting, a motion passed unanimously to remove the existing VP, treasurer, and secretary. New officers and assistants were elected, and another motion passed to call the special meeting requested by the two groups of owners before November 23, 2017.

5. The Board requested a “narrative explanation” from Lewis Smith for each of his proposed subjects. The Board stated it would expect four narratives plus any referenced attorney engagement letters and needed the materials by November 17, 2017, to prepare the special meeting package.

6. Lewis Smith alleged that the Desert Isle HOA Board members met to discuss and add an amendment prohibiting short-term rentals without conducting the meetings openly. He stated that no proper notice or agenda was provided to inform members of the matters to be discussed before the issue became a ballot vote.

7. At the December 16, 2017 meeting, the proposed amendment to prohibit short-term rentals was voted on by homeowners. Nine homeowners voted in favor of the amendment, and six homeowners voted against it.

8. The Judge found that the Board violated ARIZ. REV. STAT. section 33-1804(F). The violation occurred when the Board failed to provide an agenda with information reasonably necessary to inform members that an amendment to the CC&Rs prohibiting short-term rentals would be discussed at the board meetings on November 8 and November 20, 2017.

9. The documents provide two definitions. The first is “such proof as convinces the trier of fact that the contention is more probably true than not.” The second, from Black’s Law Dictionary, is “The greater weight of the evidence… sufficient to incline a fair and impartial mind to one side of the issue rather than the other.”

10. The Administrative Law Judge granted the Petitioner’s petition. The Judge’s order required the Respondent (Desert Isle HOA) to pay the Petitioner the filing fee required by statute.

Essay Questions

1. Construct a detailed timeline of events from the initial petition by Lewis Smith on October 23, 2017, to the final Administrative Law Judge Decision on May 29, 2018. Include all key meetings, communications, and legal filings mentioned in the documents.

2. Analyze the ways in which the Desert Isle Homeowners Association Board failed to comply with the open meeting policies outlined in ARIZ. REV. STAT. section 33-1804. Use specific examples from the meeting agendas and communications to support the analysis.

3. Discuss the concept of “burden of proof” as it applies to this case. Explain who held the burden of proof for the violation and any affirmative defenses, and how the “preponderance of the evidence” standard was met by the Petitioner.

4. Compare and contrast the two petitions submitted by homeowners in October 2017. Evaluate how the Board handled each request and the procedural steps it took that ultimately led to the legal dispute.

5. Based on the findings of fact, evaluate the communication between the Desert Isle HOA Board and its members. Discuss the effectiveness and legality of the Board’s notices, agendas, and email correspondence regarding the special meeting and the proposed CC&R amendment.

Glossary of Key Terms

Term / Entity

Definition

Administrative Law Judge (ALJ)

The official who presides over administrative hearings, in this case, Velva Moses-Thompson. The ALJ hears evidence and issues a decision based on findings of fact and conclusions of law.

ARIZ. REV. STAT. section 33-1804

An Arizona state statute governing meetings in planned communities. It requires open meetings, proper notice to members (between 10 and 50 days prior), and agendas that are reasonably necessary to inform members of matters to be discussed or decided.

ARIZ. REV. STAT. section 41-2198.01

An Arizona state statute that permits an owner or planned community organization to file a petition with the Department of Real Estate for a hearing concerning violations of community documents or relevant statutes.

Board of Directors (Board)

The governing body of the Desert Isle Homeowners Association, Inc. At the time of the events, key members included Doug Robinson (President), Curt Carlson, and Mike Andrews.

Burden of Proof

The obligation to prove one’s assertion. In this case, the Petitioner bore the burden of proof to establish the violation, and the Respondent bore the burden for any affirmative defenses.

CC&Rs (Covenants, Conditions, and Restrictions)

The governing documents of the Desert Isle planned community. The petitions submitted by homeowners sought to amend these documents.

Desert Isle Homeowners Association, Inc.

The Respondent in the case; the planned community organization and non-profit corporation responsible for managing the Desert Isle community.

Lewis Smith

The Petitioner in the case; a homeowner in the Desert Isle community who filed a petition against the HOA.

Notice of Hearing

A formal notification issued by the Department of Real Estate setting the date and location for an administrative hearing. In this case, it was issued on January 22, 2018.

Office of Administrative Hearings

The state tribunal where the hearing for this case was conducted.

Petitioner

The party who files a petition initiating a legal action. In this case, Lewis Smith.

Post-hearing Briefs

Written legal arguments submitted by parties after a hearing has concluded. The record in this case was held open until May 9, 2018, to receive these briefs.

Preponderance of the Evidence

The standard of proof required in this administrative hearing. It is defined as evidence that is sufficient to convince the trier of fact that a contention is more probably true than not.

Reserve Study

A study to determine an association’s long-term capital needs for its common areas. Lewis Smith’s petition requested a discussion about obtaining one.

Respondent

The party against whom a petition is filed. In this case, Desert Isle Homeowners Association, Inc.

Special Meeting

A meeting of association members called for a specific purpose outside of regularly scheduled meetings. Both petitions in this case requested a special meeting.

Select all sources

629473.pdf

629515.pdf

636989.pdf

No emoji found

18F-H1817020-REL

3 sources

The provided documents are related to a legal dispute between Lewis Smith and the Desert Isle Homeowners Association, Inc., heard by the Office of Administrative Hearings. The first two sources, 629473.pdf and 629515.pdf, are identical “Order Holding Record Open” documents dated April 18, 2018, which mandated that the parties submit post-hearing briefs by specific deadlines and required the Homeowners Association to clarify its objection to a specific exhibit. The final source, 636989.pdf, is the “Administrative Law Judge Decision” issued on May 29, 2018, which found that the Homeowners Association violated Arizona law by failing to properly inform members that they would be discussing a proposed amendment to prohibit short-term rentals at two special board meetings. Ultimately, the judge granted Lewis Smith’s petition and ordered the Homeowners Association to pay the required filing fee.

Case Participants

Petitioner Side

Lewis Smith (petitioner)
Mark J. Bainbridge (petitioner attorney)
The Bainbridge Law Firm LLC
William H. Winn (homeowner)
Submitted petition with Petitioner
Kevin Barnett (homeowner)
Submitted petition with Petitioner
Chester Jay (homeowner)
Submitted petition with Petitioner
Mike Sharp (homeowner/representative)
Representative for Kevin Barnett
Kim Sharp (homeowner/representative)
Representative for Kevin Barnett

Respondent Side

William D. Condray (respondent attorney)
Doug Robinson (board member)
Desert Isle Homeowners Association, Inc.
Board President
Curt Carlson (board member)
Desert Isle Homeowners Association, Inc.
Mike Andrews (board member)
Desert Isle Homeowners Association, Inc.
Greg Yacoubian (homeowner/board member)
Desert Isle Homeowners Association, Inc.
Replaced Mike Andrews on 11/20/17
Judy Carlson (HOA officer)
Desert Isle Homeowners Association, Inc.
Treasurer
Terri Robinson (HOA officer)
Desert Isle Homeowners Association, Inc.
Secretary
Jamie Kelly (HOA attorney)
Consulted on Special Meeting package

Neutral Parties

Velva Moses-Thompson (ALJ)
Judy Lowe (Commissioner)
Arizona Department of Real Estate
M.Aguirre (Clerk/Admin)
Transmitting agent
LDettorre (ADRE Staff)
ADRE
Recipient of transmission
AHansen (ADRE Staff)
ADRE
Recipient of transmission
djones (ADRE Staff)
ADRE
Recipient of transmission
DGardner (ADRE Staff)
ADRE
Recipient of transmission
ncano (ADRE Staff)
ADRE
Recipient of transmission

Other Participants

Terry Constantino (homeowner/attendee)
Lynn Hammond (homeowner/attendee)
Dale Collins (guest speaker)

Dina R. Galassini vs. Plaza Waterfront Condominiums Owners

Posted on May 29, 2018 by [email protected]

Case Summary

Case ID	18F-H1818032-REL-RHG
Agency	ADRE
Tribunal	OAH
Decision Date	2018-08-22
Administrative Law Judge	Thomas Shedden
Outcome	loss
Filing Fees Refunded	$0.00
Civil Penalties	$0.00

Parties & Counsel

Petitioner	Dina R. Galassini	Counsel	—
Respondent	Plaza Waterfront Condominium Owners Association, Inc.	Counsel	—

Alleged Violations

ARIZ. REV. STAT. § 32-2199.01; ARIZ. REV. STAT. § 33-1202

Outcome Summary

The Administrative Law Judge dismissed Petitioner’s petition for rehearing, concluding that the OAH has the authority, pursuant to statute and precedent, to resolve disputes involving the interpretation of condominium documents and related regulating statutes, rejecting Petitioner's constitutional claims regarding separation of powers. Respondent's request for attorney's fees was denied.

Why this result: Petitioner's argument that the original ALJ decision was contrary to law due to separation of powers violation was dismissed, as the OAH confirmed its statutory authority (ARIZ. REV. STAT. § 32-2199.01) to interpret condominium documents and regulating statutes.

Key Issues & Findings

Whether the Respondent Association correctly posted owner assessments for the 2018 parking lot budget

Petitioner sought rehearing arguing the ALJ lacked constitutional authority (separation of powers) to interpret condominium documents (contracts) and statutory definitions of common/limited common elements (ARIZ. REV. STAT. § 33-1202) related to the posting of the 2018 parking lot budget assessment.

Orders: Petitioner’s petition is dismissed. Respondent’s request for attorney’s fees is denied.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

ARIZ. REV. STAT. § 32-2199.01
ARIZ. REV. STAT. § 33-1202
Tierra Ranchos Homeowners Ass'n v. Kitchukov, 216 Ariz. 195, 165 P.3d 173 (App. 2007)
Ariz. Cannabis Nurses Ass'n v. Ariz. Dep't of Health Servs., 242 Ariz. 62, 67, 392 P.3d 506, 511 (App. 2017)

Analytics Highlights

Topics: HOA Dispute, Assessment, Jurisdiction, ALJ Authority, Condominium Documents, Separation of Powers

Additional Citations:

ARIZ. REV. STAT. § 32-2199.01
ARIZ. REV. STAT. § 33-1202
Tierra Ranchos Homeowners Ass'n v. Kitchukov, 216 Ariz. 195, 165 P.3d 173 (App. 2007)
Ariz. Cannabis Nurses Ass'n v. Ariz. Dep't of Health Servs., 242 Ariz. 62, 67, 392 P.3d 506, 511 (App. 2017)
ARIZ. REV. STAT. Title 32, Ch. 20, Art. 11
ARIZ. REV. STAT. § 32-2199.02(B)
ARIZ. CONST. Art. 3

Video Overview

Audio Overview

Decision Documents

18F-H1818032-REL Decision – 655375.pdf

Uploaded 2026-04-26T09:46:00 (65.7 KB)

18F-H1818032-REL Decision – 636950.pdf

Uploaded 2026-04-26T09:46:08 (128.6 KB)

18F-H1818032-REL Decision – 655375.pdf

Uploaded 2026-04-24T11:11:36 (65.7 KB)

18F-H1818032-REL Decision – 636950.pdf

Uploaded 2026-04-24T11:11:39 (128.6 KB)

Briefing Document: Galassini v. Plaza Waterfront Condominium Owners Association, Inc. (Case No. 18F-H1818032-REL-RHG)

Executive Summary

This document analyzes the Administrative Law Judge (ALJ) Decision in case number 18F-H1818032-REL-RHG, which dismissed a petition filed by Dina R. Galassini against the Plaza Waterfront Condominium Owners Association, Inc. The central conflict revolved around the jurisdictional authority of the Office of Administrative Hearings (OAH). The Petitioner, Ms. Galassini, argued that the OAH, as part of the executive branch, violated the constitutional separation of powers by interpreting private condominium documents, a power she claimed was reserved exclusively for the judicial branch.

The ALJ, Thomas Shedden, rejected this argument and dismissed the petition as a matter of law. The decision affirms that the OAH is statutorily empowered by Arizona Revised Statutes to hear disputes concerning alleged violations of condominium documents. The ALJ’s rationale rests on established legal precedent, citing Tierra Ranchos Homeowners Ass’n v. Kitchukov to confirm that condominium documents are a contract and Ariz. Cannabis Nurses Ass’n v. Ariz. Dep’t of Health Servs. to support an agency’s authority to take actions reasonably implied by its governing statutes. Consequently, the Petitioner’s core constitutional challenge was deemed “unfounded,” leading to the dismissal of her petition. While the petition was dismissed, the Respondent’s request for attorney’s fees was denied.

1. Case Background and Procedural History

The case involves a dispute between a condominium owner and a condominium association, brought before the Arizona Office of Administrative Hearings.

• Parties:

◦ Petitioner: Dina R. Galassini

◦ Respondent: Plaza Waterfront Condominium Owners Association, Inc.

• Forum: Office of Administrative Hearings, Phoenix, Arizona

• Presiding Judge: Thomas Shedden, Administrative Law Judge

• Decision Date: August 22, 2018

The matter arrived before Judge Shedden following a series of procedural steps initiated after an original ALJ decision.

• June 26, 2018: The Petitioner filed a Request for Rehearing with the Department of Real Estate.

• July 20, 2018: The Department of Real Estate issued an Order Granting Rehearing, based on the reasons outlined in the Petitioner’s request.

• August 15, 2018: The Respondent filed a Motion to Vacate Rehearing, arguing the case could be resolved as a matter of law.

• August 21, 2018: The Petitioner filed an Opposition to the Respondent’s motion.

2. Core Dispute: Petitioner’s Jurisdictional Challenge

The Petitioner’s request for a rehearing was founded on a direct constitutional challenge to the authority of the Administrative Law Judge. The underlying substantive issue concerned the association’s handling of “owner assessments for the 2018 parking lot budget,” which turned on the interpretation of “common element” versus “limited common element.”

Petitioner’s Arguments

• Violation of Separation of Powers: The Petitioner contended that the original ALJ decision was “contrary to law” because it involved the interpretation of private contracts (the condominium documents). She argued this function is reserved exclusively for the judicial branch under Arizona’s Constitution, Article 3 (Separation of Powers).

• Due Process Violation: By interpreting the contract, the ALJ allegedly committed a “due process violation.” The Petitioner stated, “For the ALJ to definitively interpret actual contracts between two private parties is a due process violation (separation of powers).”

• Improper Delegation of Power: The Petitioner claimed the ALJ’s action “redistributed interpreted power from the Judiciary to the Executive and this is a congressional encroachment on my rights.”

3. The Administrative Law Judge’s Legal Rationale and Decision

The ALJ agreed with the Respondent that the case could be resolved as a matter of law, focusing entirely on the jurisdictional question raised by the Petitioner. The decision systematically refutes the Petitioner’s separation of powers argument by outlining the OAH’s legal authority.

Statutory Authority

The decision establishes the OAH’s jurisdiction through Arizona state law:

• ARIZ. REV. STAT. Title 32, Ch. 20, Art. 11: This statute describes the administrative process for referring disputes between owners and condominium associations to the OAH.

• ARIZ. REV. STAT. § 32-2199.01(A): This section specifically grants the OAH authority to conduct hearings for alleged “violations of condominium documents … or violations of the statutes that regulate condominiums….”

• ARIZ. REV. STAT. § 33-1202: The decision notes that analyzing the Petitioner’s claim inherently requires interpreting definitions found in the statutes that regulate condominiums, such as this section defining “common element” and “limited common element.”

Precedent from Case Law

The ALJ grounded the OAH’s interpretive authority in two key Arizona appellate court decisions:

1. Tierra Ranchos Homeowners Ass’n v. Kitchukov, 216 Ariz. 195, 165 P.3d 173 (App. 2007): This case is cited to establish the legal principle that “the condominium documents are a contract between the parties.” By defining the documents as a contract, the decision links the dispute directly to the type of documents the OAH is empowered to review.

2. Ariz. Cannabis Nurses Ass’n v. Ariz. Dep’t of Health Servs., 242 Ariz. 62, 392 P.3d 506 (App. 2017): This case is cited to support the broader principle of administrative authority. The ruling states, “[I]t is the law of this state that an agency may” take such action “which may be reasonably implied from ‘a consideration of the statutory scheme as a whole.’” This supports the conclusion that the OAH’s authority to hear disputes over condominium documents implies the authority to interpret them.

Conclusion of the Court

Based on the cited statutes and case law, the ALJ concluded that the OAH possesses the necessary authority to interpret both the condominium documents and the relevant state statutes. Therefore, the Petitioner’s central argument that the original decision was “contrary to law” was declared “unfounded,” and dismissing the matter was deemed appropriate.

4. Final Orders and Directives

The Administrative Law Judge issued the following final orders on August 22, 2018:

Outcome

Petitioner’s Petition

Dismissed

Respondent’s Request for Attorney’s Fees

Denied

The decision also included the following legally mandated notices for the parties:

• Binding Nature: The order is binding on the parties as a result of the rehearing, per ARIZ. REV. STAT. § 32-2199.02(B).

• Appeal Rights: A party wishing to appeal the order must seek judicial review by filing with the superior court within thirty-five (35) days from the date the order was served. The appeal process is prescribed by ARIZ. REV. STAT. title 12, chapter 7, article 6 and § 12-904(A).

Study Guide: Galassini v. Plaza Waterfront Condominium Owners Association, Inc.

This study guide provides a detailed review of the Administrative Law Judge Decision in case number 18F-H1818032-REL-RHG, issued by the Arizona Office of Administrative Hearings. It is designed to assess comprehension of the case’s key arguments, legal precedents, and procedural history.

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Short-Answer Quiz

Instructions: Answer the following ten questions in two to three complete sentences, using only information provided in the source document.

1. Identify the Petitioner and the Respondent in this case and state the official case number.

2. What was the Petitioner’s core legal argument for requesting a rehearing, as detailed in her filing on June 26, 2018?

3. On what grounds did the Respondent file a Motion to Vacate Rehearing on August 15, 2018?

4. According to the Petitioner’s Response, what was the specific issue that the Department’s Commissioner had ordered the rehearing to address?

5. Which Arizona Revised Statute section is cited as describing the process for hearings on disputes between owners and condominium associations?

6. To resolve the Petitioner’s claim, the Administrative Law Judge (ALJ) needed to interpret the definitions of what two key terms from the Arizona Revised Statutes?

7. What legal precedent was cited in the decision to establish that condominium documents are considered a contract between the parties?

8. What was the final decision issued by Administrative Law Judge Thomas Shedden on August 22, 2018, regarding the Petitioner’s petition and the Respondent’s request for attorney’s fees?

9. According to ARIZ. REV. STAT. section 32-2199.02(B), what is the legal status of an administrative law judge order that has been issued as the result of a rehearing?

10. What specific steps must a party take to appeal this order, including the timeframe and the court where the appeal must be filed?

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Answer Key

1. The Petitioner is Dina R. Galassini, and the Respondent is Plaza Waterfront Condominium Owners Association, Inc. The official case number is 18F-H1818032-REL-RHG.

2. The Petitioner argued that the original Administrative Law Judge’s decision was contrary to law because it violated the principle of separation of powers. She claimed that by interpreting contracts between private parties, the ALJ, part of the Executive branch, encroached upon the power of the Judiciary, resulting in a due process violation.

3. The Respondent argued that the matter could be resolved as a matter of law. This argument was based on ARIZ. REV. STAT. section 32-2199.01, which governs administrative hearings for condominium disputes.

4. The Petitioner asserted in her Response that the Department’s Commissioner had ordered a rehearing specifically on the issue of whether the Respondent Association had correctly posted owner assessments for the 2018 parking lot budget.

5. ARIZ. REV. STAT. Title 32, Ch. 20, Art. 11, specifically section 32-2199.01(A), is cited as governing the process. It states that hearings are conducted for alleged “violations of condominium documents … or violations of the statutes that regulate condominiums.”

6. To analyze the Petitioner’s claim, the ALJ needed to interpret the definitions of “common element” and “limited common element.” These definitions are found in ARIZ. REV. STAT. section 33-1202.

7. The case Tierra Ranchos Homeowners Ass’n v. Kitchukov, 216 Ariz. 195, 165 P.3d 173 (App. 2007) was cited to support the legal principle that condominium documents (like CC&Rs) constitute a contract between the parties involved.

8. Administrative Law Judge Thomas Shedden ordered that the Petitioner’s petition be dismissed. He further ordered that the Respondent’s request for attorney’s fees be denied.

9. According to the statute, an administrative law judge order issued as a result of a rehearing is binding on the parties.

10. A party wishing to appeal the order must seek judicial review as prescribed by ARIZ. REV. STAT. title 12, chapter 7, article 6. The appeal must be filed with the superior court within thirty-five days from the date the order was served.

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Essay Questions

Instructions: The following questions are designed for a more in-depth, essay-style response. Answers are not provided.

1. Analyze the Petitioner’s “separation of powers” argument. Explain why she believed the ALJ’s decision constituted a due process violation and a congressional encroachment on her rights, and discuss how the final decision legally refuted this claim.

2. Detail the legal basis and precedents cited by the Administrative Law Judge to establish the authority of the Office of Administrative Hearings (OAH). Explain how ARIZ. REV. STAT. section 32-2199.01(A) and the cases Tierra Ranchos Homeowners Ass’n v. Kitchukov and Ariz. Cannabis Nurses Ass’n v. Ariz. Dep’t of Health Servs. were used to justify the OAH’s jurisdiction in this matter.

3. Trace the procedural history of this case from the Petitioner’s Request for Rehearing to the final Administrative Law Judge Decision. Include key dates, motions filed by both parties, and the reasoning behind the Department of Real Estate’s initial decision to grant a rehearing.

4. Discuss the relationship between condominium documents and state statutes as presented in this decision. How does the ruling define condominium documents, and what authority does it grant the OAH in interpreting both these documents and the statutes that regulate condominiums?

5. Based on the final decision and the provided notice, explain the legal options available to the Petitioner following the dismissal of her petition. What specific steps must be taken to pursue an appeal, and what legal standard is established by ARIZ. REV. STAT. section 32-2199.02(B) regarding the finality of the ALJ’s order?

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An official who presides over administrative hearings. In this case, Thomas Shedden of the Office of Administrative Hearings.

Common Element

A term defined in ARIZ. REV. STAT. section 33-1202. The interpretation of this term was central to the Petitioner’s original dispute.

Condominium Documents

The governing documents of a condominium association (e.g., CC&Rs). The decision establishes these as a contract between the parties, citing Tierra Ranchos Homeowners Ass’n v. Kitchukov.

Department of Real Estate

The state agency that issued the Order Granting Rehearing in this matter on July 20, 2018.

Due Process Violation

An alleged infringement of legal rights. The Petitioner claimed this occurred when the ALJ interpreted a contract between private parties.

Judicial Review

The legal process by which a party can appeal an administrative order to a court. The decision specifies this must be done by filing with the superior court within 35 days.

Limited Common Element

A term defined in ARIZ. REV. STAT. section 33-1202. The interpretation of this term was central to the Petitioner’s original dispute.

Motion to Vacate Rehearing

A formal request filed by the Respondent on August 15, 2018, arguing that the case could be resolved as a matter of law.

Office of Administrative Hearings (OAH)

The state office where disputes between owners and condominium associations are referred for hearings, as per ARIZ. REV. STAT. Title 32, Ch. 20, Art. 11.

Petitioner

The party initiating a legal petition. In this case, Dina R. Galassini.

Request for Rehearing

A formal request filed by the Petitioner on June 26, 2018, after an initial decision, which was granted by the Department of Real Estate.

Respondent

The party against whom a petition is filed. In this case, Plaza Waterfront Condominium Owners Association, Inc.

Separation of Powers

A constitutional principle cited by the Petitioner. She argued that only the judicial branch, not the executive branch (where the OAH resides), can make decisions that legally bind private parties.

4 Surprising Legal Lessons from a Condo Parking Lot Dispute

Introduction: The Anatomy of a Neighborhood Fight

Disputes with a Condominium or Homeowner’s Association are a common, and often frustrating, part of modern life. But what happens when a seemingly minor conflict over assessments for the 2018 parking lot budget escalates into a direct challenge to the power of the state?

The case of Dina R. Galassini vs. the Plaza Waterfront Condominium Owners Association, Inc. did just that. This neighborhood fight quickly grew to question fundamental legal principles, revealing some counter-intuitive truths about the power and jurisdiction of administrative agencies. The final court decision provides a masterclass in administrative law, a powerful, court-like system designed for efficiency that operates with more flexibility and authority than most people realize. Here are the top surprising takeaways from the final ruling.

Takeaway 1: Administrative Agencies Can Act Like Courts

At the heart of her appeal, Ms. Galassini made a powerful constitutional argument: she believed that only a judge in the judicial branch—not an administrator in the executive branch—had the authority to interpret a private contract like her condominium documents.

In her “Request for Rehearing,” she argued forcefully:

The decision by the administrative law judge (ALJ) is contrary to law, and the decision that was handed down to me only belongs in the judicial branch. Regarding what is a common element or a limited common element (see Exhibit C) should only be decided upon by a judge. For the ALJ to definitively interpret actual contracts between two private parties is a due process violation (separation of powers). In doing so the ALJ redistributed interpreted power from the Judiciary to the Executive and this is a congressional encroachment on my rights. According to Arizona’s Constitution Article 3, Separation of Powers—only the judicial branch can make decisions that make decisions that bind private parties as law.

The surprising outcome was that the Administrative Law Judge (ALJ) rejected this argument entirely. The judge found that the Office of Administrative Hearings was specifically empowered by Arizona statutes (ARIZ. REV. STAT. section 32-2199.01(A)) to handle disputes involving “violations of condominium documents.” Creating specialized administrative bodies like this is a common legislative strategy. It provides expert, efficient resolution for specific types of disputes, preventing the judicial courts from being overwhelmed.

Takeaway 2: Your Condo Agreement is a Legally Binding Contract

The ALJ’s authority to reject such a powerful constitutional claim hinged on a foundational question: what exactly are a condo’s governing documents in the eyes of the law? The answer is what gives administrative bodies their power in these disputes.

The decision affirms that these documents are not just community guidelines, but a formal, legally binding contract between the unit owner and the association. To support this, the judge referenced the legal precedent set in Tierra Ranchos Homeowners Ass’n v. Kitchukov, which established that “the condominium documents are a contract between the parties.”

This is a critical takeaway because by defining these governing documents as a contract, it provides the legal foundation for an administrative body, like the Office of Administrative Hearings, to step in and resolve disputes using principles of contract law.

Takeaway 3: An Agency’s Power Can Be “Reasonably Implied”

Another surprising lesson from the decision is that a government agency’s authority doesn’t always have to be spelled out word-for-word for every possible action it might take.

To make a broader point about administrative law, the judge cited a separate case, Ariz. Cannabis Nurses Ass’n v. Ariz. Dep’t of Health Servs. The principle from that case is that an agency can take actions that “may be reasonably implied from ‘a consideration of the statutory scheme as a whole.’”

This concept is crucial for government to function. Legislatures cannot possibly foresee and explicitly write laws for every conceivable scenario an agency might face. This doctrine of “implied power” allows agencies the flexibility to adapt and act effectively within the spirit of the law, fulfilling their duties based on the overall purpose of the statutes they enforce.

Takeaway 4: Winning a Rehearing Isn’t Winning the War

The case’s procedure offers a fascinating lesson in legal strategy. The Department of Real Estate initially granted the petitioner’s request for a rehearing, a decision made, crucially, “for the reasons outlined in Petitioner’s Request for Rehearing.” This shows the Department initially found her legal argument about separation of powers compelling enough to warrant a second look.

However, the outcome was deeply ironic. Instead of re-arguing the facts, the respondent (the Condo Association) “filed a Motion to Vacate Rehearing, arguing that… this matter can be resolved as a matter of law” (meaning no facts were in dispute, only the interpretation of the statutes and contracts).

The ALJ agreed. The petitioner, by winning the rehearing, had inadvertently given the respondent a perfect platform to argue the case on purely legal grounds—the respondent’s strength. The rehearing forced the core jurisdictional issue to the forefront, leading directly to the dismissal of the petitioner’s case. It’s a stark reminder that a procedural victory doesn’t guarantee a final win.

Conclusion: The Law in Your Daily Life

Born from a dispute over a parking lot, this single case reveals the hidden legal machinery designed to resolve specific conflicts efficiently, without overburdening the traditional court system. It demonstrates how everyday disagreements can touch upon complex principles of constitutional power, contract law, and implied statutory authority. From a simple assessment, we see a system where administrative bodies act with court-like power, a power built upon the contractual nature of community rules and the flexibility of implied authority. It’s a powerful reminder of the intricate legal frameworks operating just beneath the surface of our daily lives.

What hidden legal complexities might be shaping the rules and agreements in your own life?

Case Participants

Petitioner Side

Dina R. Galassini (petitioner)

Respondent Side

Jim Flood (board member)
Roger Isaacs (witness)
Gary Pedersen (witness, statutory agent)

Neutral Parties

Jenna Clark (ALJ)
Thomas Shedden (ALJ)
Judy Lowe (Commissioner)

Other Participants

Peter Saiia (observer)
Suzanne Isaacs (observer)
Paul Blessing (observer)
Felicia Del Sol (unknown)

John Paul Holyoak vs. Camelback Country Club Estates I & II

Posted on May 25, 2018 by [email protected]

Case Summary

Case ID	18F-H1818031-REL
Agency	—
Tribunal	—
Decision Date	2018-05-25
Administrative Law Judge	TE
Outcome	complete
Filing Fees Refunded	—
Civil Penalties	—

Parties & Counsel

Petitioner	Jon Paul Holyoak	Counsel	Pro Se
Respondent	Camelback Country Club Estates I & II Homeowners Association	Counsel	Gary Linder and Diana Elston (Jones, Skelton & Hochuli, P.L.C.)

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

18F-H1818031-REL Decision – 636748.pdf

Uploaded 2026-04-24T11:11:21 (130.5 KB)

18F-H1818031-REL Decision – 637227.pdf

Uploaded 2026-04-24T11:11:25 (57.9 KB)

18F-H1818031-REL Decision – 637433.pdf

Uploaded 2026-04-24T11:11:28 (56.5 KB)

18F-H1818031-REL Decision – 636748.pdf

Uploaded 2026-01-27T21:14:28 (130.5 KB)

18F-H1818031-REL Decision – 637227.pdf

Uploaded 2026-01-27T21:14:28 (57.9 KB)

18F-H1818031-REL Decision – 637433.pdf

Uploaded 2026-01-27T21:14:28 (56.5 KB)

Comprehensive Briefing Document: Holyoak v. Camelback Country Club Estates I & II Homeowners Association

Executive Summary

This document summarizes the administrative proceedings and subsequent decisions regarding two consolidated cases (No. 18F-H1818030-REL and No. 18F-H1818031-REL) between Petitioner Jon Paul Holyoak and Respondent Camelback Country Club Estates I & II Homeowners Association. The disputes centered on alleged violations of the community's Covenants, Conditions, and Restrictions (CC&Rs) concerning landscape maintenance and the installation of a freestanding mailbox.

The Administrative Law Judge (ALJ) issued a split decision. Regarding landscaping (Case 18030), the Petitioner's request to abate fines was denied as he failed to prove the trees in question were not dead. Regarding the mailbox (Case 18031), the Petitioner was deemed the prevailing party. The ALJ found the Respondent’s enforcement actions were based on inapplicable CC&R sections and ignored the fact that the mailbox was a pre-existing condition at the time of the Petitioner's home purchase. Consequently, the Respondent was ordered to reimburse the Petitioner’s $500 filing fee.

Detailed Analysis of Key Themes

1. Standard of Proof and Reasonable Interpretation in Landscaping

In Case 18F-H1818030-REL, the core issue was the interpretation of Section 28 of the CC&Rs, which requires lot owners to keep plantings "neatly trimmed, properly cultivated, and free of trash, weeds and other unsightly material."

The dispute hinged on whether an olive tree was "dead" or merely "in distress." The Petitioner claimed to be nursing the tree back to health, while the Respondent argued it appeared dead from the roadway. The ALJ utilized a "reasonable person" standard, concluding that photographs depicted a tree that any reasonable observer would consider dead. Because a dead tree is not "neatly trimmed" or "properly cultivated," the Respondent’s citation was upheld.

2. Procedural Accuracy in CC&R Enforcement

A significant theme in Case 18F-H1818031-REL was the Respondent’s inconsistent application of the community's governing documents. Over the course of four notices regarding a freestanding mailbox, the HOA cited three different sections of the CC&Rs:

Section 27: Property maintenance and disrepair.
Section 12: Single-family dwelling requirements.
Section 8: Architectural committee approval for new structures.

The ALJ specifically criticized the use of Section 12, noting that its plain language refers to "buildings" (dwellings and outbuildings) and cannot be reasonably applied to a mailbox. The Respondent’s shifting legal basis for the violation undermined the validity of the fines imposed.

3. Pre-existing Conditions and Disclosure

The Petitioner successfully argued that the freestanding mailbox was present when he purchased the property in 2012. At that time, he was provided a statement indicating no known covenant violations existed. The ALJ ruled that because the mailbox was a pre-existing condition and the HOA had previously signaled there were no violations, the Respondent’s reliance on a lack of architectural committee approval was "without merit."

4. Jurisdiction and Prevailing Party Relief

The Department of Real Estate has jurisdiction over these disputes per A.R.S. § 32-2199 et seq. In cases where a Petitioner is deemed the prevailing party, the ALJ has the authority to order the Respondent to pay the Petitioner’s filing fees. In this instance, the Respondent was ordered to pay $500.00 to the Petitioner within 30 days.

Important Quotes with Context

On Landscape Maintenance (Section 28)

"The owner of each lot shall at all times keep shrubs, trees, grass and plantings of every kind, on his lot mostly trimmed, properly cultivated, and free of trash, weeds and other unsightly material."

Context: This is the foundational requirement for Case 18030, used to justify the citation for dead trees.

On Judicial Interpretation of "Dead"

"Any reasonable person viewing the olive tree, as depicted in the photographs presented, would understand the tree to be dead. A dead tree could reasonably be considered as not being 'neatly trimmed' or 'properly cultivated.'"

Context: The ALJ's reasoning for denying the Petitioner's claim regarding landscaping, establishing that visual appearance to a reasonable observer outweighs the owner's subjective intent to save the tree.

On Procedural Inconsistency

"It is problematic that in the course of four notices sent to Petitioner, Respondent relied on three different sections of the CC&Rs."

Context: The ALJ's critique of the HOA's enforcement process in the mailbox dispute, highlighting the lack of a consistent legal basis for the citations.

On the Misapplication of CC&R Section 12

"The plain language of Section 12 of the CC&Rs relates to a 'building' on a property. As such, Section 12 cannot be read to apply to Petitioner’s mailbox… Respondent was in violation of the CC&Rs when it imposed the fine in the first notice of violation."

Context: The primary legal reason why the mailbox fine was overturned; the HOA used a rule intended for houses to penalize a mailbox.

Actionable Insights

Area	Insight for Associations and Homeowners
Notice Accuracy	Associations must ensure that the specific CC&R section cited in a violation notice directly applies to the item in question. Misapplying sections (e.g., using "building" codes for mailboxes) can invalidate fines.
Consistency in Citations	Shifting the legal basis for a violation across multiple notices creates procedural "problems" that can lead to an ALJ ruling in favor of the homeowner.
Evidence Standards	For landscaping disputes, clear photographic evidence from the perspective of the roadway or sidewalk is often sufficient to satisfy a "reasonable person" standard regarding the health of plants.
Due Diligence at Sale	If an association provides a statement at the time of a property sale that no violations exist, they may be barred from later citing pre-existing structures for a lack of architectural approval.
Maintenance vs. Approval	Even if an association cannot fine a homeowner for the existence of a pre-existing structure (due to lack of prior architectural approval), they retain the right to enforce maintenance standards (e.g., if the structure is peeling, listing, or in disrepair).

Final Decision Summary

Case Number	Subject	Ruling	Outcome
18F-H1818030-REL	Dead Trees/Landscaping	Denied	Petitioner remains liable for landscaping fines.
18F-H1818031-REL	Freestanding Mailbox	Granted	Petitioner deemed prevailing party; Respondent to pay $500 filing fee.

Note: Subsequent Nunc Pro Tunc orders corrected the decision date to May 25, 2018, and clarified the case numbers assigned to the specific rulings.

Study Guide: Holyoak v. Camelback Country Club Estates I & II Homeowners Association

This study guide provides a comprehensive overview of the administrative hearing between Jon Paul Holyoak (Petitioner) and the Camelback Country Club Estates I & II Homeowners Association (Respondent). It analyzes the legal arguments, findings of fact, and the application of community Covenants, Conditions, and Restrictions (CC&Rs) within the Arizona Office of Administrative Hearings.

Key Case Information

Category	Details
Petitioner	Jon Paul Holyoak
Respondent	Camelback Country Club Estates I & II Homeowners Association
Case Numbers	18F-H1818030-REL and 18F-H1818031-REL
Administrative Law Judge	Tammy L. Eigenheer
Hearing Date	May 2, 2018
Decision Date	May 25, 2018

Core Themes and Legal Principles

1. Burden of Proof

In administrative proceedings regarding homeowners association disputes, the Petitioner bears the burden of proving that the Respondent violated community CC&Rs or state law (A.R.S. § 33-1805(A)). The standard used is a preponderance of the evidence, defined as evidence that carries the most convincing force and greater weight, rather than simply the number of witnesses.

2. CC&R Interpretation and Enforcement

The case highlights the necessity for associations to cite correct and applicable sections of their governing documents when issuing violations and fines.

Broad vs. Specific Language: The ruling on the landscaping issue (Section 28) demonstrates that "reasonable person" standards apply to terms like "unsightly material" or "properly cultivated."
Procedural Accuracy: The mailbox dispute (Section 12) illustrates that citing an inapplicable section of the CC&Rs—such as applying a "building" restriction to a mailbox—can invalidate a fine.

Case Analysis: 18F-H1818030-REL (Landscaping)

The Dispute

Respondent cited Petitioner for violating CC&R Section 28, which requires lot owners to keep plantings "neatly trimmed, properly cultivated, and free of trash, weeds and other unsightly material." The HOA alleged Petitioner had a dead olive tree in the front yard and trees with dead branches in the back yard.

Petitioner’s Defense

The olive tree was "in distress," not dead.
Petitioner and his landscaper were attempting to nurse the tree back to health.
The tree was eventually removed in April 2018 after it failed to recover.
The backyard trees were healthy and intended to provide privacy.

Findings and Conclusion

The Administrative Law Judge (ALJ) ruled in favor of the Respondent. The ALJ determined that:

Petitioner provided only "self-serving statements" that the tree was alive.
Photographic evidence suggested a reasonable person would view the tree as dead.
A dead tree constitutes a failure to keep plantings "neatly trimmed" or "properly cultivated."

Case Analysis: 18F-H1818031-REL (Mailbox)

The Dispute

Respondent issued fines ($50 and $100) regarding an "additional" freestanding mailbox on Petitioner's lot. The HOA claimed there was no architectural application on file for the modification. Over four notices, the HOA cited three different CC&R sections (Sections 27, 12, and 8).

Petitioner’s Defense

The mailbox existed when he purchased the home in 2012.
He received a statement at the time of purchase indicating no known covenant violations.
The United States Postal Service (USPS) requires the freestanding mailbox because the permanent monument mailbox is 15 feet from the curb, making it unreachable for vehicle delivery.

Respondent’s Evidence

The mailbox was an "eyesore," listing to one side, with peeling black paint (later painted pink and yellow).
Only three of 61 homes have freestanding mailboxes; Petitioner is the only one with two mailboxes.

Findings and Conclusion

The ALJ ruled in favor of the Petitioner. Key factors included:

Historical Acceptance: The mailbox was present at purchase, and the HOA had previously verified no violations existed.
Legal Inapplicability: The HOA primarily relied on Section 12 to issue the fine. Section 12 applies to "buildings" (single-family dwellings and outbuildings). The ALJ ruled a mailbox does not constitute a "building."
Inconsistency: The HOA's reliance on three different CC&R sections across four notices was deemed problematic.
Outcome: Petitioner was deemed the prevailing party. The HOA was ordered to refund Petitioner’s $500 filing fee.

Short-Answer Practice Questions

What is the legal definition of "preponderance of the evidence" according to the document?
Under which CC&R section was the Petitioner cited for failing to remove dead foliage?
Why did the Petitioner argue that the freestanding mailbox was necessary for his property?
What was the specific reason the ALJ found the HOA's fine regarding the mailbox to be a violation of the CC&Rs?
How much was the Respondent ordered to pay the Petitioner following the decision in Case 18F-H1818031-REL?
What was the Respondent’s specific complaint about the appearance of the mailbox in the later stages of the dispute?
What does an "Order Nunc Pro Tunc" signify in the context of this case?

Essay Prompts for Deeper Exploration

The Limits of Architectural Control: Analyze the ALJ's decision regarding the mailbox. Even though the HOA argued the mailbox was an "eyesore" and lacked an architectural application, why did the Petitioner prevail? Discuss the importance of the "statement of no known violations" provided at the time of property purchase.
Reasonableness in Landscaping Standards: In Case 18F-H1818030-REL, the ALJ used a "reasonable person" standard to determine if a tree was dead. Explore the tension between a homeowner's right to "nurse a tree back to health" and an association's right to enforce aesthetic standards.
Administrative Consistency: The Respondent cited three different CC&R sections (8, 12, and 27) regarding the mailbox violation. Discuss how this inconsistency impacted the legal outcome and what it suggests about the requirements for HOA enforcement procedures.

Glossary of Important Terms

A.R.S. § 32-2199 et seq: The Arizona Revised Statutes granting the Department of Real Estate jurisdiction over disputes between property owners and homeowners associations.
Appurtenant: Belonging to; accessory or incident to a main structure (e.g., a private garage appurtenant to a dwelling).
CC&Rs: Conditions, Covenants, and Restrictions; the governing documents that dictate the rules and maintenance standards for a community.
Courtesy Notice: A preliminary communication sent by an HOA to a homeowner to flag a maintenance issue before formal fines are levied.
Nunc Pro Tunc: A Latin term meaning "now for then," used by a court to correct clerical errors or omissions in a previous order to reflect what was actually intended or done.
Outbuildings: Smaller buildings on a lot that are separate from the main dwelling, such as sheds or detached garages.
Petitioner: The party who initiates a lawsuit or petition (in this case, Jon Paul Holyoak).
Preponderance of the Evidence: The evidentiary standard in civil/administrative cases where the judge determines which side's evidence is more convincing and likely to be true.
Respondent: The party against whom a petition or lawsuit is filed (in this case, the Homeowners Association).

HOA Disputes and Legal Realities: Lessons from Holyoak v. Camelback Country Club Estates

1. Introduction: When CC&Rs Go to Court

In the quiet cul-de-sacs of Arizona’s planned communities, the relationship between homeowners and their Associations (HOAs) is governed by a thick stack of Covenants, Conditions, and Restrictions (CC&Rs). While these rules are designed to preserve property values, they often become the front lines of bitter administrative battles. When enforcement is handled with precision, the HOA maintains order; when it is handled with inconsistency, it leads to costly legal defeats.

The consolidated cases of Jon Paul Holyoak v. Camelback Country Club Estates I & II HOA offer a masterclass in the complexities of community law. Centered on two seemingly mundane issues—a struggling olive tree and a freestanding mailbox that was once painted bright pink and yellow—the dispute escalated to the Office of Administrative Hearings (OAH). For legal observers and community specialists, the rulings provide a clear roadmap of how Administrative Law Judges (ALJs) interpret governing documents and the high price an Association pays for shifting its legal theories mid-stream.

2. The Landscape Battle: When is a Tree Truly "Dead"?

In Case No. 18F-H1818030-REL, the Association sought to enforce Section 28 of the CC&Rs, which mandates that all plantings be "neatly trimmed, properly cultivated, and free of trash, weeds and other unsightly material." The dispute hinged on a front-yard olive tree and a backyard eucalyptus.

The Petitioner’s Argument Jon Paul Holyoak (the Petitioner) contended that his olive tree was not dead but merely "in distress." He testified that he and his landscaper were actively nursing the tree back to health. Though he ultimately removed the tree on April 25, 2018—just one week before the hearing—he argued the prior fines were improper. Regarding his backyard, he claimed his trees were healthy and intended to provide privacy.

The Respondent’s Evidence The Association (the Respondent) countered with testimony from a board member who observed that the olive tree had no leaves and appeared dead from the roadway. Furthermore, the Respondent provided evidence of a eucalyptus tree in the rear of the property with dead branches clearly visible from the public sidewalk.

The Ruling: The "Reasonable Person" Standard The ALJ denied this portion of the petition, siding with the Association. The judge applied a "reasonable person" standard, noting that photographic evidence clearly showed a tree any observer would conclude was dead. The Petitioner’s defense failed because he provided nothing more than "self-serving statements" to counter the visual evidence. Even though the Petitioner removed the tree shortly before the hearing, the ALJ upheld the violation based on the tree's condition at the time the notices were issued.

3. The Mailbox Mystery: Buildings vs. Structures

While the Association won the landscape battle, the dispute over a freestanding mailbox (Case No. 18F-H1818031-REL) proved to be their procedural undoing. Though the mailbox was at one point painted "bright pink and yellow," the Association’s inability to settle on a single legal theory for its removal proved fatal to their enforcement action.

The "Moving Target" of Enforcement The Association issued four separate notices, but they struggled to identify which rule the mailbox actually violated. The shifting citations were mapped as follows:

Notice 1 (Oct 17): Cited Section 27 (Property Maintenance/Disrepair).
Notice 2 (Dec 14): Switched to Section 12 (Restrictions on "Buildings").
Notice 3 (Jan 25): Continued with Section 12 and imposed a $50 fine.
Notice 4 (April 11): Switched to Section 8 (Architectural Committee approval for "structures") and imposed a $100 fine.

The ALJ noted a critical procedural error regarding the fourth notice: because it was issued after the Petitioner had already filed his legal petition, it was "not properly before the tribunal" and was disregarded entirely.

The Semantic Defeat: "Building" vs. "Structure" The Association’s primary enforcement relied on Section 12, which governs "buildings." However, the ALJ found this section legally inapplicable. Under the CC&Rs, a "building" is specifically defined as a single-family dwelling or a customary outbuilding. The judge ruled that a mailbox, regardless of its color or location, is neither a dwelling nor an outbuilding. Because the Association applied a "building" rule to a non-building structure, the $50 fine was deemed a violation of the CC&Rs.

The Pre-existing Condition Defense Further complicating the Association’s case was the "no known violation" statement the Petitioner received when he purchased the home in 2012. The mailbox existed at the time of purchase, and the Association’s failure to identify it as a violation during the transfer effectively barred them from claiming it was an unapproved architectural modification years later.

4. The Final Verdict and Financial Fallout

The final judgment was a split decision that served as a sharp rebuke of the Association’s administrative handling.

Case Element	Final Adjudication
Landscaping (18F-H1818030-REL)	PETITION DENIED (Association Prevails)
Mailbox (18F-H1818031-REL)	PETITIONER DEEMED PREVAILING PARTY
Financial Penalty	Respondent (HOA) ordered to pay Petitioner’s $500.00 filing fee

**Correcting the Record: Nunc Pro Tunc Orders** The legal record required two subsequent Nunc Pro Tunc ("now for then") orders to correct clerical errors. On May 30, 2018, the ALJ issued a correction to the original May 25 order, which had accidentally listed the mailbox case as the denied petition; the correction clarified that the landscaping petition was the one denied. A second order on May 31 corrected the original decision's issuance date. These technical corrections were necessary to ensure the financial and legal liability was accurately assigned to the Association.

5. Key Takeaways for Homeowners and Boards

The Holyoak case provides four essential lessons for community associations:

Consistency in Citation is Mandatory: Switching between different CC&R sections during an enforcement action suggests a "scattershot" approach. An HOA must identify the correct section before the first notice is sent; failure to do so can invalidate fines.
Subjective Claims Require Objective Evidence: In landscaping disputes, a homeowner’s "self-serving statements" that a tree is alive will not overcome photographic evidence of dead foliage. Expert testimony or dated photos are required to win.
The Precision of Legal Definitions: Terms like "building" and "structure" are not interchangeable. In this case, the Association lost because they attempted to use a rule governing dwellings (Section 12) to regulate a mailbox. Semantic precision is the difference between a valid fine and a legal defeat.
The Finality of Purchase Disclosures: The "no known violation" statement issued during a property transfer is a binding document. Associations cannot wait five years to cite a pre-existing condition they cleared at the time of sale.

6. Conclusion: Navigating the Neighborhood Peace

The conflict between Jon Paul Holyoak and the Camelback Country Club Estates HOA highlights the tension between aesthetic standards and legal adherence. While the Association may have had a valid aesthetic grievance regarding a "pink and yellow" mailbox, their procedural failures and shifting legal theories rendered their enforcement toothless.

For Association boards, the lesson is clear: aesthetic frustration does not excuse legal imprecision. For homeowners, the case proves that a thorough understanding of community definitions and a paper trail from the date of purchase are the best defenses against overzealous enforcement. Clear communication and strict adherence to the text of the CC&Rs remain the only reliable paths to maintaining both property values and neighborhood peace.

Case Participants

Petitioner Side

Jon Paul Holyoak (Petitioner)
Also appears as John Paul Holyoak in some documents

Respondent Side

Gary Linder (Representative)
Jones, Skelton & Hochuli, P.L.C.
Also listed as J. Gary Linder
Diana Elston (Representative)
Jones, Skelton & Hochuli, P.L.C.
Also listed as Diana J. Elston
Terry Rogers (Board Member)
Camelback Country Club Estates I & II Homeowners Association
Testified as a witness for the Respondent

Neutral Parties

Tammy L. Eigenheer (Administrative Law Judge)
Office of Administrative Hearings
Judy Lowe (Commissioner)
Arizona Department of Real Estate
Felicia Del Sol (Administrative Staff)
Office of Administrative Hearings
Transmitted documents

John Paul Holyoak vs. Camelback Country Club Estates I & II

Posted on May 25, 2018 by [email protected]

Case Summary

Case ID	18F-H1818030-REL, 18F-H1818031-REL
Agency	ADRE
Tribunal	OAH
Decision Date	2018-05-25
Administrative Law Judge	Tammy L. Eigenheer
Outcome	The Administrative Law Judge denied the petition related to landscaping (18F-H1818030-REL), but deemed Petitioner the prevailing party and ordered the refund of the $500 filing fee regarding the petition concerning the additional mailbox (18F-H1818031-REL) because the HOA improperly based the fine on CC&R Section 12.
Filing Fees Refunded	$500.00
Civil Penalties	$0.00

Parties & Counsel

Petitioner	Jon Paul Holyoak	Counsel	—
Respondent	Camelback Country Club Estates I & II Homeowners Association	Counsel	Diana J. Elston, J. Gary Linder

Alleged Violations

CC&Rs Section 12

Outcome Summary

The Administrative Law Judge denied the petition related to landscaping (18F-H1818030-REL), but deemed Petitioner the prevailing party and ordered the refund of the $500 filing fee regarding the petition concerning the additional mailbox (18F-H1818031-REL) because the HOA improperly based the fine on CC&R Section 12.

Why this result: Petitioner failed to prove the olive tree was alive, and a dead tree could be reasonably considered a violation of CC&R Section 28 requiring neatly trimmed/properly cultivated plantings (Case 18F-H1818030-REL).

Key Issues & Findings

Improper fine regarding additional freestanding mailbox

Petitioner challenged fines for an additional mailbox lacking architectural approval. The ALJ found that CC&R Section 12 (related to 'building') could not be applied to a mailbox, rendering the fine imposed under that section a violation by the Respondent. Petitioner was deemed the prevailing party in this docket number (18F-H1818031-REL).

Orders: Respondent ordered to pay Petitioner $500.00 filing fee refund within thirty days.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

A.R.S. § 32-2199 et seq.
A.R.S. § 33-1805(A)
A.A.C. R2-19-119
CC&Rs Section 8
CC&Rs Section 12
CC&Rs Section 27

Analytics Highlights

Topics: landscape_maintenance, architectural_review, fines, mailbox, ccrs, consolidated_cases, prevailing_party

Additional Citations:

A.R.S. § 32-2199 et seq.
A.R.S. § 33-1805(A)
A.A.C. R2-19-119
CC&Rs Section 8
CC&Rs Section 12
CC&Rs Section 27
CC&Rs Section 28

Video Overview

Audio Overview

Decision Documents

18F-H1818030-REL Decision – 636748.pdf

Uploaded 2026-04-28T10:41:00 (130.5 KB)

18F-H1818030-REL Decision – 637227.pdf

Uploaded 2026-04-28T10:41:12 (57.9 KB)

18F-H1818030-REL Decision – 637433.pdf

Uploaded 2026-04-28T10:41:23 (56.5 KB)

Briefing Document: Holyoak v. Camelback Country Club Estates HOA

Executive Summary

This briefing document synthesizes the findings and conclusions from an Administrative Law Judge Decision concerning two consolidated petitions filed by homeowner Jon Paul Holyoak against the Camelback Country Club Estates I & II Homeowners Association (HOA). The disputes centered on HOA-issued violations for landscaping maintenance and the presence of a freestanding mailbox.

The final judgment produced a split decision. The Petitioner, Mr. Holyoak, failed to prove the HOA acted improperly in the landscaping case and his petition was denied. However, he was deemed the prevailing party in the mailbox case, with the judge concluding the HOA had violated its own community documents (CC&Rs) by imposing a fine based on an inapplicable section. As the prevailing party in one of the two matters, Mr. Holyoak was awarded his $500 filing fee, to be paid by the HOA. The initial decision document required two subsequent nunc pro tunc orders to correct typographical errors.

Key Takeaways:

• Landscaping Petition (Denied): Mr. Holyoak was cited for failing to remove a “dead” olive tree. He argued the tree was merely “in distress.” The judge ruled that a reasonable person would consider the tree dead and that Mr. Holyoak failed to provide sufficient evidence to the contrary. A dead tree was found to be a potential violation of CC&R Section 28, which requires plantings to be “neatly trimmed” and “properly cultivated.”

• Mailbox Petition (Upheld): Mr. Holyoak was cited for an “additional mailbox” that was present when he purchased the property in 2012. The judge found the HOA’s enforcement problematic for two primary reasons:

1. The HOA cited three different CC&R sections across multiple notices.

2. The fine was ultimately based on Section 12, which pertains to “buildings” and was deemed inapplicable to a mailbox.

• Final Order: The HOA was ordered to pay the Petitioner’s $500 filing fee. The decision is binding on the parties.

——————————————————————————–

Case Overview

The matter involves two petitions filed on February 2, 2018, by Petitioner Jon Paul Holyoak with the Arizona Department of Real Estate against the Respondent, Camelback Country Club Estates I & II Homeowners Association. The petitions alleged that the HOA had improperly cited Mr. Holyoak for violations of the community’s Conditions, Covenants, and Restrictions (CC&Rs). The two cases were consolidated for a single hearing.

Detail

Information

Case Numbers

18F-H1818030-REL (Landscaping)
18F-H1818031-REL (Mailbox)

Petitioner

Jon Paul Holyoak

Respondent

Camelback Country Club Estates I & II Homeowners Association (represented by Gary Linder and Diana Elston)

Hearing Date

May 2, 2018

Decision Date

May 25, 2018

Presiding Judge

Administrative Law Judge Tammy L. Eigenheer

Legal Framework

The Petitioner bore the burden of proving by a preponderance of the evidence that the Respondent violated the community CC&Rs and A.R.S. § 33-1805(A).

——————————————————————————–

Petition 1: Landscaping Violations (Case No. 18F-H1818030-REL)

This petition alleged that the HOA improperly cited Mr. Holyoak for violating Section 28 of the CC&Rs, which governs landscape maintenance.

HOA Actions and Timeline

The HOA, through its inspection team Associa Arizona, issued a series of notices regarding the landscaping on Mr. Holyoak’s property.

Notice Type

Description

Oct 17, 2017

Courtesy Notice

“Please remove the dead foliage on your lot.”

Dec 13, 2017

Courtesy Notice

“Please remove the dead olive tree in the front yard.”

Dec 13, 2017

Courtesy Notice

“There are several other trees that need to be removed as they have dead branches including the cassia…”

Jan 25, 2018

Notice of Violation

“2nd notice…There are several other trees that need to be removed as they have dead branches…” (Included photo of backyard).

Arguments Presented

• Petitioner’s Position (Holyoak):

◦ The olive tree in the front yard was not “dead” but rather “in distress,” and he was actively trying to nurse it back to health. He eventually had the tree removed on April 25, 2018, after months of effort.

◦ Regarding the backyard photo attached to the fine notice, he argued that the olive tree visible was healthy and that no dead trees were depicted.

◦ He requested that the fine be abated.

• Respondent’s Position (HOA):

◦ Board member Terry Rogers testified that the front yard olive tree had no leaves, appeared dead from the roadway, and was therefore not “properly trimmed” as required.

◦ He stated the backyard notice referred to a eucalyptus tree with several dead branches visible from the sidewalk bordering the property.

Administrative Law Judge’s Findings and Conclusion

The judge ruled in favor of the HOA in this matter.

• Burden of Proof: The Petitioner failed to present sufficient evidence, beyond “his self-serving statements,” that the olive tree was alive.

• Reasonable Interpretation: The judge concluded that “Any reasonable person viewing the olive tree, as depicted in the photographs presented, would understand the tree to be dead.”

• Violation of CC&Rs: A dead tree could reasonably be considered as not being “neatly trimmed” or “properly cultivated” in accordance with Section 28.

• Verdict: The Petitioner’s petition was denied. The judge found that the HOA had not improperly fined him for the landscaping violation.

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Petition 2: Unapproved Structure/Mailbox (Case No. 18F-H1818031-REL)

This petition alleged that the HOA improperly cited Mr. Holyoak for having an “additional mailbox” in violation of the CC&Rs.

HOA Actions and Timeline

The HOA’s notices for the mailbox cited three different sections of the CC&Rs over time.

Notice Type

Description

CC&R Section Cited

Oct 17, 2017

Courtesy Notice

“Please remove the additional mailbox on your lot.”

Section 27

Dec 14, 2017

Courtesy Notice

“…there is an additional mailbox on your lot. In research of our files, there is no architectural application on file for the modification.”

Section 12

Jan 25, 2018

Notice of Violation

“2nd notice…Please remove the mailbox or provide the approved architectural application.” (Mailbox was painted bright pink and yellow at this time).

Section 12

Jan 25, 2018¹

Notice of Violation

“3rd notice…Please remove the mailbox or provide the approved architectural application.”

Section 8

¹The decision document states this notice was sent on January 25, 2018, but references a violation noted on March 15, 2018. The judge’s conclusions later clarify a notice referencing Section 8 was issued April 11, 2018, and was not properly before the tribunal.

Arguments Presented

• Petitioner’s Position (Holyoak):

◦ The freestanding mailbox was already in place when he purchased the home in 2012.

◦ At the time of purchase, he received a statement that there were no known covenant violations on the property.

◦ He argued the mailbox is required by the United States Postal Service (USPS), which no longer provides walking delivery and requires mailboxes to be reachable from a vehicle. The home’s other mailbox, built into a monument, is approximately 15 feet from the curb.

◦ A USPS mail carrier had confirmed this delivery requirement.

• Respondent’s Position (HOA):

◦ Board member Terry Rogers testified that the USPS mail carrier told him he would prefer to deliver to the permanent monument mailbox because the freestanding one was not secure.

◦ The mailbox had become an “eyesore,” as it was faded, peeling, and “listing to one side.”

◦ Of the 61 homes in the community, only three have freestanding mailboxes, and the Petitioner is the only one with two mailboxes.

Administrative Law Judge’s Findings and Conclusion

The judge ruled in favor of the Petitioner in this matter.

• Inconsistent Enforcement: The judge found it “problematic” that the HOA relied on three different sections of the CC&Rs in its notices.

• Pre-existing Structure: The Petitioner established that the mailbox was present at the time of his 2012 home purchase and that he was told of no existing violations. Therefore, the HOA’s argument regarding the lack of an architectural approval was “without merit.”

• Inapplicable CC&R Section: The fine was imposed based on Section 12 of the CC&Rs. The judge determined the plain language of this section relates to a “building” and “cannot be read to apply to Petitioner’s mailbox.”

• Violation by HOA: By imposing a fine based on an inapplicable section, the HOA was in violation of the CC&Rs.

• Verdict: The Petitioner was deemed the prevailing party. The judge noted that the HOA could potentially impose fines for failure to maintain the mailbox or for painting it without approval, but those specific violations were not before the court.

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Final Order and Subsequent Corrections

• Order of May 25, 2018:

1. Petitioner’s petition in Case Number 18F-H1818030-REL (Landscaping) is denied.

2. Petitioner is deemed the prevailing party in Case Number 18F-H1818031-REL (Mailbox).

3. Respondent (HOA) is ordered to pay Petitioner his $500.00 filing fee within thirty days.

• Order Nunc Pro Tunc of May 30, 2018:

◦ This order corrected a typographical error in the original decision. The original text mistakenly stated the petition for the mailbox case (31-REL) was denied.

◦ Correction: The denial was correctly applied to the landscaping case: “it is ORDERED that Petitioner’s petition in Case Number 18F-H1818031-REL 18F-H1818030-REL is denied.”

• Order Nunc Pro Tunc of May 31, 2018:

◦ This order corrected a typographical error in the May 30 order, which had misstated the date of the original decision.

◦ Correction: “On April 26 May 25, 2018, the Administrative Law Judge issued the Administrative Law Judge Decision…”

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Key CC&R Sections Cited

• Section 8 (Architectural Control): Requires written approval from the Committee before any “building or other structure” is erected, altered, or repaired. This includes exterior finish, color, and architectural style.

• Section 12 (Buildings): States that “No building may be erected or maintained upon any Lot except one single family dwelling with private appurtenant garage and customary outbuildings” without prior written approval.

• Section 27 (Maintenance): Prohibits any building or structure from falling into disrepair and requires owners to keep them in good condition and adequately painted.

• Section 28 (Landscaping): Requires the owner of each lot to “at all times keep shrubs, trees, grass and plantings of every kind, on his lot mostly trimmed, properly cultivated, and free of trash, weeds and other unsightly material.”

Study Guide: Holyoak v. Camelback Country Club Estates I & II HOA

This guide provides a comprehensive review of the administrative hearing case between petitioner Jon Paul Holyoak and the respondent, Camelback Country Club Estates I & II Homeowners Association. It covers the core disputes, arguments, legal interpretations, and the final decision rendered by the Administrative Law Judge.

Short-Answer Quiz

Instructions: Answer the following questions in 2-3 sentences based on the information provided in the case documents.

1. Who were the primary parties in this administrative case, and what were their roles?

2. What were the two distinct case numbers, and what violation did each one address?

3. According to Section 28 of the CC&Rs, what is the responsibility of a lot owner regarding landscaping?

4. What was the petitioner’s primary defense regarding the citation for a “dead” olive tree in his front yard?

5. What was the respondent’s argument for why the olive tree was a violation of the CC&Rs?

6. What key fact did the petitioner establish regarding the freestanding mailbox that was central to the judge’s decision in that matter?

7. Why did the Administrative Law Judge find the respondent’s enforcement actions regarding the mailbox to be “problematic”?

8. On what grounds did the Administrative Law Judge rule that the respondent violated the CC&Rs by fining the petitioner for the mailbox under Section 12?

9. What was the final outcome and financial penalty ordered in the consolidated cases?

10. What is an “Order Nunc Pro Tunc,” and why were two such orders issued after the initial decision?

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Answer Key

1. The primary parties were Jon Paul Holyoak, the homeowner, who acted as the Petitioner. The Respondent was the Camelback Country Club Estates I & II Homeowners Association, which was represented by Gary Linder and Diana Elston.

2. The first case, No. 18F-H1818030-REL, addressed alleged landscaping violations under Section 28 of the CC&Rs concerning dead trees and foliage. The second case, No. 18F-H1818031-REL, addressed an alleged violation for an additional freestanding mailbox, primarily under Section 12 of the CC&Rs.

3. Section 28 of the CC&Rs requires that the owner of each lot shall at all times keep shrubs, trees, grass, and plantings neatly trimmed, properly cultivated, and free of trash, weeds, and other unsightly material.

4. The petitioner testified that the olive tree was not “dead” but was “in distress,” and that he and his landscaper were actively trying to nurse it back to health. He argued he should not be forced to remove a tree with dead branches while attempting to save it.

5. The respondent’s board member, Terry Rogers, testified that the olive tree had no leaves and appeared dead from the roadway. He contended that a dead tree could not be considered “properly trimmed” as required by the CC&Rs.

6. The petitioner established by a preponderance of the evidence that the freestanding mailbox was already in place when he purchased the property in 2012. Furthermore, at the time of purchase, he was notified that there were no known covenant violations on the property.

7. The Judge found the respondent’s actions problematic because, over the course of four notices sent to the petitioner about the mailbox, the respondent relied on three different sections of the CC&Rs (Sections 27, 12, and 8). This inconsistency weakened the respondent’s position.

8. The Judge ruled that the plain language of Section 12 of the CC&Rs relates to a “building,” such as a single-family dwelling or garage. The Judge concluded that a mailbox cannot be considered a “building” under this section, making the fine imposed under this rule a violation of the CC&Rs by the respondent.

9. The petitioner’s petition regarding landscaping (18F-H1818030-REL) was denied. However, the petitioner was deemed the prevailing party in the mailbox case (18F-H1818031-REL), and the respondent was ordered to pay the petitioner’s $500.00 filing fee.

10. “Nunc Pro Tunc” is a legal term for an order that corrects a clerical error in a prior court decision, with the correction being retroactive. The first order corrected the case number in the final ruling, and the second order corrected a date referenced in the first corrective order.

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Essay Questions

Instructions: Consider the following questions. Formulate a detailed response that synthesizes facts and arguments from the case documents to support your position.

1. Explain the concept of “preponderance of the evidence” as defined in the decision and analyze how the petitioner met this burden of proof in the mailbox case but failed to meet it in the landscaping case.

2. Discuss the legal significance of the HOA’s inconsistent application of its CC&Rs in the mailbox dispute. Why did citing three different sections (27, 12, and 8) undermine the HOA’s case?

3. Analyze the Administrative Law Judge’s interpretation of Section 12 of the CC&Rs. How does the “plain language” of the rule factor into the decision that a mailbox is not a “building”?

4. Examine the arguments presented by both parties regarding the freestanding mailbox, including the conflicting accounts of conversations with the USPS mail carrier. Evaluate the strengths and weaknesses of each party’s position.

5. The Judge noted that while the fine under Section 12 was improper, the HOA could potentially impose fines for failure to maintain the mailbox or for painting it without approval. Based on the facts presented, construct a hypothetical argument the HOA could have made that might have been successful.

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Glossary of Key Terms

Definition

To reduce or remove. In the context of the hearing, the Petitioner asked that the fines be abated, meaning he requested they be cancelled or removed.

Administrative Law Judge (ALJ)

An official who presides over administrative hearings, makes findings of fact and conclusions of law, and issues decisions, similar to a judge in a court of law. In this case, the ALJ was Tammy L. Eigenheer.

Conditions, Covenants, and Restrictions (CC&Rs)

The governing legal documents that set forth the rules and regulations for a planned community or subdivision. The petitioner and respondent both based their arguments on interpretations of these documents.

Conclusions of Law

The section of a legal decision where the judge applies legal principles and rules (like the CC&Rs and state statutes) to the facts of the case to reach a final judgment.

Findings of Fact

The section of a legal decision that establishes the factual record of the case based on the evidence and testimony presented during the hearing.

Jurisdiction

The official power to make legal decisions and judgments. The Arizona Department of Real Estate was determined to have jurisdiction to hear disputes between a property owner and a homeowners association.

Nunc Pro Tunc

A Latin phrase meaning “now for then.” It refers to a legal order that corrects a clerical error in a previous order, making the correction retroactive to the original date of the decision.

Petitioner

The party who initiates a lawsuit or files a petition seeking a legal remedy. In this case, Jon Paul Holyoak was the Petitioner.

Preponderance of the Evidence

The standard of proof in most civil cases. It means the greater weight of the evidence shows that a fact is more likely than not to be true. The Petitioner bore this burden of proof.

Prevailing Party

The party in a lawsuit who is found to have won the legal dispute. In case 18F-H1818031-REL, the Petitioner was deemed the prevailing party, which entitled him to have his filing fee reimbursed.

Respondent

The party against whom a petition is filed; the defending party. In this case, the Camelback Country Club Estates I & II Homeowners Association was the Respondent.

Select all sources

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18F-H1818030-REL

3 sources

The sources document an Administrative Law Judge Decision concerning a dispute between Jon Paul Holyoak (Petitioner) and the Camelback Country Club Estates I & II Homeowners Association (Respondent), along with subsequent orders correcting clerical errors. The initial decision addresses two consolidated petitions: one regarding landscaping violations (dead trees) under CC&R Section 28, and a second concerning a disputed mailbox under various CC&R sections, particularly Section 12. While the Petitioner failed to prove the association improperly fined him for the dead tree, the judge determined the association was in violation of the CC&Rs for improperly citing Section 12 for the mailbox issue, leading the Petitioner to be deemed the prevailing party in the mailbox case and awarded his $500 filing fee. The subsequent documents, titled Order Nunc Pro Tunc, are procedural corrections to typographical errors found in the original decision’s text and date.

Case Participants

Petitioner Side

John Paul Holyoak (petitioner)
Also appears as 'Jon Paul Holyoak'

Respondent Side

Terry Rogers (board member)
Camelback Country Club Estates I & II HOA
Testified at hearing
Gary Linder (attorney)
Jones, Skelton & Hochuli, P.L.C.
Also listed as 'J. Gary Linder'
Diana J. Elston (attorney)
Jones, Skelton & Hochuli, P.L.C.

Neutral Parties

Tammy L. Eigenheer (ALJ)
Judy Lowe (commissioner)
Arizona Department of Real Estate (ADRE)
Felicia Del Sol (clerk)
Transmitting agent
LDettorre (ADRE staff)
Arizona Department of Real Estate (ADRE)
AHansen (ADRE staff)
Arizona Department of Real Estate (ADRE)
djones (ADRE staff)
Arizona Department of Real Estate (ADRE)
DGardner (ADRE staff)
Arizona Department of Real Estate (ADRE)
ncano (ADRE staff)
Arizona Department of Real Estate (ADRE)

Jeffrey Kreitzberg vs. Arcadia Spring Townhomes Unit 1

Posted on May 16, 2018 by [email protected]

Case Summary

Case ID	«Matter Matter ID»
Agency	ADRE
Tribunal	OAH
Decision Date	1996-07-04
Administrative Law Judge	«Professional Full Name»
Outcome	—
Filing Fees Refunded	$0.00
Civil Penalties	$0.00

Parties & Counsel

Petitioner	«Client Contact Full Name»	Counsel	—
Respondent	«Client Contact Company»	Counsel	—

Alleged Violations

No violations listed

Key Issues & Findings

statute

Filing fee: $0.00, Fee refunded: No

Video Overview

Audio Overview

Decision Documents

18F-H1717040-REL Decision – 634939.pdf

Uploaded 2026-04-28T10:37:27 (39.0 KB)

Briefing on the Administrative Law Judge Decision Document

Executive Summary

The source material provides a standardized template for an “Administrative Law Judge Decision” issued by the Office of Administrative Hearings located in Phoenix, Arizona. The document is structured to formalize the outcome of an administrative hearing, delineating key procedural and case-specific information. Its core components include sections for case identification, hearing details, participant appearances, and the presiding judge’s official signature. A notable feature is the explicit protocol for electronic transmission of the final decision to a designated client contact, indicating a formalized digital workflow. The template utilizes a series of placeholders to be populated with specific details for each case.

Document Origin and Jurisdiction

The document template originates from a specific governmental body, establishing its context and authority within an administrative legal framework.

• Issuing Authority: Office of Administrative Hearings

• Physical Address: 1740 West Adams Street, Lower Level, Phoenix, Arizona 85007

This information firmly places the document within the purview of this Arizona-based administrative office.

Core Components of the Decision Template

The template is systematically organized to ensure all critical information for a legal decision is captured and presented clearly.

1. Case Identification

The header section is designed to uniquely identify the matter being adjudicated.

• Case Number: The document includes a field for a unique identifier, denoted as No. «Matter Matter ID».

• Matter Notes: A placeholder, «Matter Notes», is provided at the top, likely for a case title, subject matter, or other essential preliminary information.

2. Hearing and Participant Details

The template formalizes the record of the hearing and its attendees.

• Hearing Information: A dedicated HEARING: section is included to record the specifics of the hearing itself, such as the date and nature of the proceedings.

• Appearances: A section labeled APPEARANCES: is designated for listing the parties and representatives who were present.

• Presiding Judge: The decision is attributed to a specific judge, identified by the placeholder ADMINISTRATIVE LAW JUDGE: «Professional Full Name».

3. Decision and Execution

The concluding section of the template is structured for the formal issuance and authentication of the judge’s decision.

• Date of Decision: The document is dated with the line: Done this day, «Today: July 4, 1996».

• Judge’s Signature: A formal signature line is provided for the judge: /s/ «Professional Full Name» Administrative Law Judge.

4. Transmission Protocol

The template includes explicit instructions for the document’s dissemination after being finalized.

• Method of Delivery: The document specifies it is “Transmitted electronically to:”.

• Recipient Information: It contains placeholders to detail the recipient, including their full name («Client Contact Full Name»), title («Client Contact Title»), and organization («Client Contact Company»).

Analysis of Placeholder Fields

The template’s functionality relies on a series of placeholder fields, which reveal the specific data points required to complete a formal decision document.

Placeholder Field

Inferred Purpose

«Matter Notes»

To be replaced with the case title, subject, or other key contextual notes.

«Matter Matter ID»

The unique docket or case number assigned to the administrative matter.

«Professional Full Name»

The full name of the presiding Administrative Law Judge; used in two locations.

«Today: July 4, 1996»

The specific date on which the judge finalizes and issues the decision.

«Client Contact Full Name»

The full name of the primary contact person receiving the decision.

«Client Contact Title»

The professional title of the recipient.

«Client Contact Company»

The company or organization to which the recipient belongs.

Study Guide: Administrative Law Judge Decision Document

This guide provides a detailed review of the structure, components, and terminology found within the provided document template from the Office of Administrative Hearings.

Quiz: Short Answer Questions

Instructions: Answer the following questions in two to three complete sentences, based solely on the information provided in the source document.

1. What is the official name and full address of the government body that issues this document?

2. What is the formal title of the document, and what is the title of the official who signs it?

3. How is the document delivered to its intended recipient after being finalized?

4. Identify two placeholders in the document that are used to specify the unique details of a particular case.

5. What two distinct sections are designated in the body of the document’s template, apart from the header and signature blocks?

6. Who is the specific audience for the electronic transmission of this document, as indicated by the placeholders?

7. What information is located in the header of the document?

8. Describe the function of the placeholder «Professional Full Name» in the context of this document.

9. What action is indicated as being completed on the date specified by the «Today: July 4, 1996» placeholder?

10. Where is the Office of Administrative Hearings located within its building?

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Answer Key

1. The issuing body is the Office of Administrative Hearings. Its full address is 1740 West Adams Street, Lower Level, Phoenix, Arizona 85007.

2. The formal title of the document is “ADMINISTRATIVE LAW JUDGE DECISION.” The official who signs the document holds the title of “Administrative Law Judge.”

3. After being finalized and signed, the document is “Transmitted electronically” to the designated client contact.

4. The placeholders «Matter Notes» and No. «Matter Matter ID» are used to specify the unique details of a case. These likely correspond to a short description or title of the matter and its official case number.

5. The two distinct sections designated in the body of the template are “HEARING” and “APPEARANCES.” These sections are intended to contain details about the proceeding and the parties involved.

6. The audience for the electronic transmission is a specific individual identified by placeholders for their full name («Client Contact Full Name»), professional title («Client Contact Title»), and company («Client Contact Company»).

7. The header contains the name of the issuing body, the Office of Administrative Hearings, and its physical address. It also includes the case identifier («Matter Matter ID») and a space for case notes («Matter Notes»).

8. The placeholder «Professional Full Name» appears twice. It is used for the name of the presiding Administrative Law Judge in the main body and again above the signature line to indicate which judge authored and signed the decision.

9. The date placeholder signifies when the decision was officially completed and signed by the Administrative Law Judge. The document states, “Done this day,” followed by the date.

10. The Office of Administrative Hearings is located on the “Lower Level” of the building at 1740 West Adams Street.

——————————————————————————–

Essay Questions

Instructions: The following questions are designed to encourage a deeper, more analytical understanding of the document. Formulate a comprehensive response to each prompt.

1. Describe the structure and key components of the “ADMINISTRATIVE LAW JUDGE DECISION” document as presented in the source. What does this structure suggest about the formal legal process it represents?

2. Analyze the role of placeholders (e.g., «Matter Matter ID», «Professional Full Name», «Client Contact Company») in this document. Discuss their function in transforming a generic template into a case-specific official record.

3. Based on the information provided, explain the complete procedural flow of this document, from its creation and signing by an Administrative Law Judge to its final delivery.

4. Discuss the significance of the “Office of Administrative Hearings” and the “Administrative Law Judge” in the context of the legal system, as implied by the details in this document template.

5. Evaluate the methods of communication and record-keeping indicated in the source text (e.g., electronic transmission, formal titling, unique case identifiers). How do these elements contribute to the document’s authority and administrative efficiency?

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Glossary of Terms

Definition

Administrative Law Judge

The title of the presiding official within the Office of Administrative Hearings who signs and issues the formal decision.

Administrative Law Judge Decision

The formal title of the document, indicating it is the official ruling resulting from a hearing conducted by an Administrative Law Judge.

Appearances

A designated section in the document template, intended to formally list the parties and/or legal counsel who participated in the hearing.

Hearing

A designated section in the document template, referring to the formal proceeding where arguments and evidence were presented before the Administrative Law Judge.

Matter Matter ID

A placeholder for the unique numerical or alphanumerical identifier assigned to a specific legal case or matter.

Matter Notes

A placeholder at the top of the document, likely used for a brief title or summary description of the legal case.

Office of Administrative Hearings

The governmental body, located in Phoenix, Arizona, that is responsible for conducting hearings and issuing administrative law decisions.

Transmitted electronically

The official method specified for the delivery of the finalized and signed decision document to the designated recipient.

What a Blank Legal Form Reveals About the Systems We Live In

Introduction: The Stories Hidden in Plain Sight

We tend to see legal documents as the epitome of boring: dense, intimidating, and irrelevant until we’re forced to deal with them. They are the paperwork we ignore, the fine print we scroll past. But what if even the most mundane administrative form held surprising insights into the systems that shape our society? A closer look at a template for an “ADMINISTRATIVE LAW JUDGE DECISION” from the Office of Administrative Hearings in Phoenix, Arizona, reveals just that. This single page exposes the inherent tension in modern justice: the system’s need for standardized, machine-like efficiency clashing with the unique, messy human stories it is built to process. Let’s explore the lessons hidden within its structure.

The Unexpected Takeaways

The first thing one notices is not a dramatic narrative but a series of placeholders: «Matter Matter ID», «Matter Notes», and «Professional Full Name». Running down the left margin are line numbers, 1 through 30, a tool for absolute precision, allowing legal professionals to reference exact parts of the document in future arguments. This is not a unique script for a high-stakes battle; it is a template, a fill-in-the-blanks form.

This reality stands in stark contrast to the dramatic courtroom scenes portrayed in media. The day-to-day process of justice is less about impassioned speeches and more about systematic procedure. From a systems analyst’s perspective, this banality is a cornerstone of fairness. Templates, line numbers, and standardization are mechanisms designed to reduce variance and ensure predictable outputs. They ensure each case is processed through the same structural lens, making justice a repeatable, and therefore equitable, procedure. But within this rigid template, the system must still make space for the very thing it seeks to control: people.

While the format is rigid, it is ultimately a vessel for human conflict. The fields for APPEARANCES and the ADMINISTRATIVE LAW JUDGE are waiting for human names. But the analysis deepens when we see the recipient information: «Client Contact Full Name», «Client Contact Title», and «Client Contact Company». The system needs to know not just who you are, but what you do and who you represent.

This form acts as an input protocol, designed to convert a complex human narrative into structured, machine-readable data for the legal system. Each filled-out template signifies a human story—a dispute, a claim, a need—being processed. It reveals that the system sees people not just as individuals, but as actors within a larger organizational and economic context. It’s a framework built to contain the messiness of human affairs, reminding us that even our most personal problems must be assigned a title and a case number to be resolved. And this system, designed to process human data, is itself grounded in a very real place.

The law can feel like an abstract, untouchable force. Yet, printed at the top of the form is a concrete, physical location: Office of Administrative Hearings 1740 West Adams Street, Lower Level Phoenix, Arizona 85007.

This small detail grounds the entire process in reality. The law isn’t just an idea; it’s an institution run by people working in a specific building. Decisions that impact lives are made not in some ethereal cloud of authority, but in a lower-level office on West Adams Street. This detail demystifies the system, making it more tangible and, perhaps, more accountable. And it is in this physical building, steeped in procedural tradition, that we find the most telling signs of adaptation to a new world.

The document announces its formal gravity with an almost archaic header: IN THE OFFICE OF ADMINISTRATIVE HEARINGS. This language evokes a sense of place, history, and tradition. Yet, this tradition is forced to confront modernity in a few subtle keystrokes. Below the formal signature line for the judge, we find /s/ «Professional Full Name».

That /s/ is a ghost in the machine. It is a modern typographic convention signifying a digital signature, a symbol that represents the authority of a handwritten signature in an electronic context. This quiet nod to the digital age is confirmed by the final line on the page: Transmitted electronically. The juxtaposition is powerful. A document that begins with the formal weight of a physical office ends with the frictionless speed of digital transmission. This, combined with a legacy placeholder date of «Today: July 4, 1996», paints a perfect picture of an institution in transition, holding onto its analog legacy while operating with the tools of the present.

Conclusion: Finding Meaning in the Margins

Insightful truths about our society are not always found in grand pronouncements. Sometimes, they are quietly embedded in the structure of administrative paperwork, revealing the constant negotiation between systematic order and human reality. By looking closely at the mundane, we uncover the logic, values, and contradictions of the complex world we have built—a world of templates designed to process unique lives, and of digital signatures that carry the weight of centuries of law.

What other everyday documents do we overlook, and what stories might they tell if we looked closer?

Case Participants

Neutral Parties

«Professional Full Name» (ALJ)

Other Participants

«Client Contact Full Name» (client contact)
«Client Contact Company»
«Client Contact Title»

Rex E. Duffett vs. Suntech Patio Homes Homeowners Association

Posted on April 27, 2018 by [email protected]

Case Summary

Case ID	18F-H1818025-REL, 18F-H1818027-REL
Agency	ADRE
Tribunal	OAH
Decision Date	2018-04-24
Administrative Law Judge	Tammy L. Eigenheer
Outcome	partial
Filing Fees Refunded	$1,000.00
Civil Penalties	$0.00

Parties & Counsel

Petitioner	Rex E. Duffett	Counsel	—
Respondent	Suntech Patio Homes Homeowners Association	Counsel	Nathan Tennyson

Alleged Violations

CC&Rs Amendment (March 1993)
A.R.S. § 33-1805(A)

Outcome Summary

The ALJ denied the maintenance claim because the Petitioner failed to prove the existence of the damage with unclear evidence. The ALJ granted the records request claim because the HOA failed to respond to the Petitioner's request within the required 10 days. The HOA was ordered to pay the Petitioner's filing fee of $500.00.

Why this result: Insufficient evidence to substantiate the maintenance claim.

Key Issues & Findings

Failure to repair and paint exterior walls

Petitioner alleged the HOA failed to respond to repeated requests to repair cracks and paint the exterior walls of his unit.

Orders: Denied.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_lost

Cited:

Failure to provide records

Petitioner alleged the HOA failed to provide requested meeting notices and minutes within the statutory 10-day timeframe following a request made on December 22, 2017.

Orders: Respondent ordered to comply with A.R.S. § 33-1805(A) in the future.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

Video Overview

Audio Overview

Decision Documents

18F-H1818027-REL Decision – 630610.pdf

Uploaded 2026-04-24T11:10:25 (114.0 KB)

18F-H1818027-REL Decision – 630610.pdf

Uploaded 2026-01-27T21:14:18 (114.0 KB)

Administrative Law Judge Decision: Duffett v. Suntech Patio Homes Homeowners Association

This briefing document provides a comprehensive analysis of the consolidated administrative hearing between Rex E. Duffett (Petitioner) and the Suntech Patio Homes Homeowners Association (Respondent). The cases, heard by the Arizona Office of Administrative Hearings on April 4, 2018, address disputes regarding exterior maintenance responsibilities and the statutory requirements for the disclosure of association records.

Executive Summary

The litigation comprised two distinct petitions filed by Rex E. Duffett against Suntech Patio Homes Homeowners Association. The first petition (Case No. 18F-H1818025-REL) alleged that the Association failed to maintain and repair exterior walls as required by the community's Conditions, Covenants, and Restrictions (CC&Rs). The second petition (Case No. 18F-H1818027-REL) alleged a violation of A.R.S. § 33-1805(A), stemming from the Association’s failure to provide requested documents within the legally mandated timeframe.

The Administrative Law Judge (ALJ) denied the petition regarding maintenance repairs due to a lack of clear evidence but ruled in favor of the Petitioner regarding the records request. The Association was ordered to comply with future record requests and to reimburse the Petitioner’s $500 filing fee.

Case Overview

Category	Details
Petitioner	Rex E. Duffett
Respondent	Suntech Patio Homes Homeowners Association
Administrative Law Judge	Tammy L. Eigenheer
Hearing Date	April 4, 2018
Core Issues	Maintenance of exterior walls; Access to association records (A.R.S. § 33-1805(A))
Final Ruling	Maintenance claim denied; Records request claim upheld

Detailed Analysis of Key Themes

1. Maintenance Responsibility and the Burden of Proof

The community CC&Rs, amended in March 1993, explicitly state that the Association is responsible for the painting and maintenance of the "exterior walls of all units." Despite this clear obligation, the Petitioner’s claim failed because he did not meet the legal burden of proof—the "preponderance of the evidence."

Evidentiary Failure: The Petitioner submitted black and white photographs to support his claims of cracks and water damage. The ALJ found these photographs were of insufficient quality to identify the location or severity of the alleged damage.
Conflicting Testimony: While the Petitioner claimed a roofing company identified a crack in the exterior wall as the source of a ceiling leak, the current community manager testified that her inspection only revealed one area of missing stucco on the garage and no visible cracks on the front of the house.
Judicial Conclusion: Without convincing visual or physical evidence of a maintenance issue, the ALJ could not conclude that immediate repairs were necessary.

2. Statutory Disclosure Obligations (A.R.S. § 33-1805(A))

The legal core of the second petition involved the Association’s failure to adhere to Arizona law regarding record transparency. A.R.S. § 33-1805(A) requires associations to make financial and other records "reasonably available" and provides a strict ten-business-day window to fulfill requests.

The Request: On December 22, 2017, the Petitioner requested meeting notices and minutes regarding rules, regulations, and dues increases.
The Violation: The Association’s former management company, The Management Trust, failed to respond to the request within the ten-day statutory limit.
Defense of Vagueness: The Association argued the request was unclear; however, the ALJ ruled that the management company had a duty to either respond or seek clarification within the ten-day window rather than ignoring the request.

3. Impact of Management Transitions

The proceedings revealed significant administrative friction caused by a transition between management companies. Pride Community Management (Pride) took over from The Management Trust on February 1, 2018, shortly after the petitions were filed.

Document Retention Issues: Pride testified that the previous management company initially provided only one box of information, later discovering seven or eight additional boxes in storage. This lack of organized record-keeping hampered Pride’s ability to respond to the Petitioner’s historical document requests.
Operational Friction: Testimony from the owner of Pride indicated that the Association had attempted to terminate its contract with The Management Trust earlier for poor performance, but was held to a full two-year contract.

Important Quotes with Context

On Maintenance Responsibility

"The Suntech Patio Homeowners Association shall be responsible for the painting and maintenance of the following: A) Exterior walls of all units . . . ."

Context: Excerpt from the March 1993 amendment to the Association's CC&Rs, establishing the legal basis for the Petitioner's repair request.

On Evidentiary Standards

"The black and white photographs submitted at hearing did not clearly show the crack Petitioner alleged existed on the exterior wall of his unit… The Administrative Law Judge was unable to identify the location or severity of the alleged crack."

Context: Findings of Fact regarding the Petitioner's failure to provide clear evidence, which ultimately led to the denial of Case No. 18F-H1818025-REL.

On Management's Duty to Respond

"The Management Trust should have responded or requested additional clarification of what documents Petitioner was requesting as it was the management company during the ten day window Respondent had to respond pursuant to the statute."

Context: The ALJ’s conclusion regarding Case No. 18F-H1818027-REL, emphasizing that "vague" requests do not absolve an HOA of its ten-day statutory deadline under A.R.S. § 33-1805(A).

Actionable Insights

For Homeowners

Documentation Quality: When alleging physical damage in a legal or administrative setting, high-quality, clear, and preferably color photographic evidence is essential. Unclear documentation can lead to a failure to meet the "preponderance of the evidence" standard even if a maintenance responsibility exists.
Statutory Timelines: Homeowners should be aware that HOAs have exactly ten business days to fulfill a record examination or copy request under A.R.S. § 33-1805(A).

For Homeowners Associations

Management Oversight: Associations are legally responsible for the failures of their management companies. The failure of "The Management Trust" to respond to a faxed request resulted in the Association being labeled the losing party and ordered to pay $500.
Proactive Record Keeping: Associations should maintain clear records of meeting notices and minutes. The Association’s witness testified that meeting notices are "not normally maintained," which complicates compliance with statutory records requests.
Clarification, Not Silence: If a member’s records request is vague, the Association must still engage within the ten-day window to seek clarification rather than allowing the deadline to expire without a response.

Final Order Summary

The Administrative Law Judge issued the following orders on April 24, 2018:

Maintenance Petition: Denied.
Records Petition: Petitioner deemed the prevailing party.
Future Compliance: The Association is ordered to comply with A.R.S. § 33-1805(A) moving forward.
Financial Penalty: The Association must pay the Petitioner his $500.00 filing fee within thirty days.

Study Guide: Rex E. Duffett vs. Suntech Patio Homes Homeowners Association

This study guide provides a comprehensive analysis of the administrative hearing between Rex E. Duffett (Petitioner) and the Suntech Patio Homes Homeowners Association (Respondent). It explores the legal obligations of homeowners associations (HOAs) regarding property maintenance and the statutory requirements for providing records to association members.

1. Case Overview and Core Themes

The proceedings involved two consolidated cases (No. 18F-H1818025-REL and No. 18F-H1818027-REL) heard in the Arizona Office of Administrative Hearings. The central themes include:

Contractual Obligations (CC&Rs): The duty of an HOA to maintain community property as defined in the Conditions, Covenants, and Restrictions.
Statutory Compliance (A.R.S. § 33-1805): The legal requirement for associations to provide records to members within specific timeframes.
Burden of Proof: The necessity for a petitioner to establish claims through a "preponderance of the evidence."
Management Transitions: The impact of changing property management companies on an association's ability to fulfill its administrative duties.

2. Key Legal Concepts and Data Points

The Preponderance of the Evidence

In these proceedings, the Petitioner bears the burden of proof. Under A.A.C. R2-19-119, the Petitioner must prove their case by a "preponderance of the evidence." This is defined as the "greater weight of the evidence"—evidence that possesses the most convincing force, rather than simply having a higher number of witnesses.

Maintenance Responsibilities (Case 18F-H1818025-REL)

According to the 1993 amendment to the Respondent’s CC&Rs, the Suntech Patio Homeowners Association is responsible for:

Painting and maintenance of the exterior walls of all units.

In this case, the Petitioner alleged that cracks in his exterior walls allowed water to seep into the interior, causing damage. However, the claim was denied because the evidence submitted (black and white photographs) failed to clearly show the damage, and the Administrative Law Judge (ALJ) could not verify the severity or location of the cracks.

Record Retention and Access (Case 18F-H1818027-REL)

Under A.R.S. § 33-1805(A), associations have strict guidelines for managing member requests for information:

Requirement	Statutory Regulation
Availability	Records must be made "reasonably available" for examination.
Response Time	The association has 10 business days to fulfill a request for examination or provide copies.
Copy Fees	Associations may charge no more than $0.15 per page.
Exclusions	Certain records, such as minutes from closed executive meetings, may be restricted to Board members only.

Chronology of Events

March 1993: CC&Rs amended to include HOA responsibility for exterior walls.
July/August 2017: Petitioner notifies management of cracks and requests repairs.
December 22, 2017: Petitioner faxes a request for meeting notices and minutes regarding rules, regulations, and dues increases.
January 8/23, 2018: Petitioner files petitions with the Department of Real Estate.
February 1, 2018: Management shifts from "The Management Trust" to "Pride Community Management."
April 4, 2018: Administrative hearing held.
April 24, 2018: ALJ issues the final decision and order.

3. Short-Answer Practice Questions

What was the specific reason the ALJ denied the Petitioner’s claim regarding the exterior wall repairs?

Answer: The Petitioner failed to meet the burden of proof (preponderance of evidence) because the submitted black-and-white photographs did not clearly show the alleged cracks or damage.

How many business days does an association have to provide copies of records once a member requests them?

Answer: Ten business days.

What was the Respondent’s defense regarding the missing documents requested by the Petitioner?

Answer: The Respondent argued that the previous management company (The Management Trust) had not provided all records during the transition and that meeting notices are not normally maintained by the Association.

What is the maximum per-page fee an HOA can charge for copies under A.R.S. § 33-1805(A)?

Answer: Fifteen cents ($0.15).

Which party was ordered to pay the $500 filing fee, and why?

Answer: The Respondent (HOA) was ordered to pay the fee because the Petitioner was deemed the prevailing party in the case regarding the records request violation (Case 18F-H1818027-REL).

4. Essay Prompts for Deeper Exploration

The Impact of Management Transitions on Legal Liability: Discuss how the transition from "The Management Trust" to "Pride Community Management" affected the Association's ability to comply with A.R.S. § 33-1805(A). Should an association be held liable for the failures of its third-party property management company? Use evidence from the case to support your argument.

Evidence Standards in Administrative Law: Analyze the importance of evidence quality in property disputes. The Petitioner provided testimony and photographs, yet still lost the maintenance claim. Evaluate what types of evidence (e.g., color photos, expert testimony, repair receipts) might have changed the outcome of Case 18F-H1818025-REL.

Transparency vs. Privacy in HOA Governance: A.R.S. § 33-1805(A) creates a right to transparency, yet the Respondent claimed that minutes for "closed executive meetings" were only available to Board members. Explore the balance between a homeowner's right to know how their dues are used and the Association's need for private executive sessions.

5. Glossary of Important Terms

A.R.S. § 33-1805(A): The Arizona Revised Statute governing the inspection and copying of association records by members.
Administrative Law Judge (ALJ): An official who presides over hearings and makes decisions regarding disputes involving government agencies and specific legal statutes.
CC&Rs (Conditions, Covenants, and Restrictions): The governing documents of a common interest community that outline the rights and obligations of both the association and the homeowners.
Petitioner: The party who initiates a lawsuit or petition (in this case, Rex E. Duffett).
Preponderance of the Evidence: The standard of proof in most civil cases, meaning that the claim is more likely to be true than not true.
Respondent: The party against whom a petition is filed (in this case, Suntech Patio Homes Homeowners Association).
Special Assessment: A fee charged to homeowners by the association to cover expenses not included in the regular budget (e.g., the proposed $46,000 stucco and paint project).
Unanimous Written Consent: A method by which a board of directors can take action without a formal meeting, provided all members agree in writing.

Lessons from the Bench: What Homeowners and HOAs Can Learn from the Suntech Patio Homes Case

Introduction: A Tale of Two Petitions

In early 2018, the Arizona Office of Administrative Hearings reviewed a complex dispute between homeowner Rex E. Duffett and the Suntech Patio Homes Homeowners Association. Presided over by Administrative Law Judge Tammy L. Eigenheer, this consolidated hearing served as a critical examination of two pillars of HOA governance: the duty to maintain common structures and the statutory right of members to access association records.

Mr. Duffett’s legal challenge was comprised of two distinct petitions. The first sought to compel the HOA to repair exterior wall cracks that he alleged were causing interior damage. The second petition alleged a violation of state transparency laws regarding a records request that went unfulfilled. For homeowners and board members alike, the resulting decision offers a masterclass in the importance of evidentiary standards and the non-negotiable nature of statutory deadlines.

The Maintenance Dispute: Why Evidence is Everything

The primary conflict regarding maintenance involved the interpretation of the community’s Covenants, Conditions, and Restrictions (CC&Rs). Mr. Duffett testified that he discovered a leak in his garage ceiling. While a roofing company, Lyons Roofing, determined the roof itself was sound, they identified a crack in the exterior wall as the source of the leak. Although Lyons Roofing performed an emergency repair on the crack, they did not paint the area, and Mr. Duffett argued the HOA was responsible for the final repair and painting to prevent mold and structural decay.

In such proceedings, the Petitioner bears the burden of proof by a "preponderance of the evidence." This legal standard is defined as "the greater weight of the evidence" or the "most convincing force," rather than simply the number of witnesses.

The HOA’s defense noted that the Board intended to spend $46,000 in 2018 to repair stucco and paint all exterior walls in the community, though this plan was pending a potential special assessment. Notably, the current Community Manager, Rebecca Stowers, admitted during a 2018 inspection that she observed a missing area of stucco on the front of the garage. Despite this admission, the Petitioner’s case failed because his primary evidence—black and white photographs—was of such poor quality that the Judge could not discern the location or severity of the alleged damage.

Case Snapshot: CC&R Maintenance Provisions The Provision: A 1993 amendment to the Suntech Patio Homes CC&Rs mandates that the Association is responsible for the painting and maintenance of the exterior walls of all units. The Evidence Gap: The Petitioner claimed a garage ceiling leak was caused by wall cracks, supported by a repair performed by Lyons Roofing. however, he submitted black and white photographs at the hearing. Because these images failed to clearly document the damage, the Judge ruled the evidence lacked the "convincing force" necessary to prove the HOA had breached its maintenance duties.

The Right to Know: Understanding A.R.S. § 33-1805(A)

While the maintenance claim faltered on evidence, the records dispute turned on the strict application of Arizona law. Under A.R.S. § 33-1805(A), an association has exactly ten business days to provide copies of requested records or make them available for inspection.

On December 22, 2017, Mr. Duffett faxed a request for specific documents to the HOA’s management company. The requested items included:

Meeting notices and minutes for every meeting where rules and regulations were discussed.
Meeting notices and minutes for every meeting where the most recent HOA dues increase was discussed.
A copy of the notice for the last association rate increase, including any signed written consents for decisions made outside of formal meetings.

The Association argued that the request was "unclear" or "vague," noting that rules and regulations are discussed at nearly every meeting. However, Judge Eigenheer clarified a vital legal point: if a request is perceived as vague, the Association’s duty is to request additional clarification within the ten-day window, not to ignore the request or delay the response.

The "Transition Trap": When Management Changes Cause Legal Hurdles

A significant portion of the HOA’s defense involved its transition between management firms. At the time of the request, Suntech Patio Homes was managed by The Management Trust. On February 1, 2018, Pride Community Management took over.

Testimony from Pride’s owner, Frank Peake, and manager Rebecca Stowers revealed that the transition was fraught with difficulty. The HOA had attempted to terminate The Management Trust early for poor performance, but was held to the full contract term. When the handoff finally occurred, The Management Trust initially provided Pride with only "one box of information." It was only later that the former company informed Pride that seven or eight additional boxes of records were still sitting in storage.

The Judge ruled that these administrative failures—specifically those of the former management company—did not excuse the HOA. Because The Management Trust was the HOA's agent during the ten-day statutory window following the December 22 request, the HOA was legally responsible for the failure to respond. The "transition trap" of missing boxes and poor record-keeping is not a valid defense against A.R.S. § 33-1805(A).

The Verdict: Final Rulings and Financial Consequences

Judge Tammy L. Eigenheer issued a split decision that serves as a reminder that procedural compliance is just as important as substantive claims in HOA law.

Case Outcomes

Issue	Decision
Maintenance of Exterior Walls	Petition Denied
Access to Association Records	Petitioner Deemed Prevailing Party

While the maintenance petition was denied due to poor photographic evidence, the Petitioner was deemed the prevailing party regarding the records access. Consequently, the Judge ordered the HOA to pay Mr. Duffett $500.00 to reimburse his filing fee and issued a formal order for the Association to comply with A.R.S. § 33-1805(A) in all future matters.

Conclusion: Key Takeaways for Homeowners and Boards

The Suntech Patio Homes case provides three essential lessons for navigating the complexities of HOA disputes:

Visual Evidence Must Meet High Standards: In maintenance disputes, the "preponderance of the evidence" requires clear proof. Homeowners should use high-resolution, color photographs and professional reports (like those from Lyons Roofing) to ensure the Judge can clearly see the "location and severity" of the issue.
The 10-Day Rule is Absolute: A.R.S. § 33-1805(A) does not grant extensions for administrative convenience. If a board or manager finds a request vague, they have a legal obligation to seek clarification immediately rather than letting the ten-day clock expire.
Boards are Responsible for their Agents: An HOA cannot escape liability by blaming a previous management company for lost boxes or poor communication. Boards must ensure that their management contracts and transition protocols prioritize the preservation and accessibility of association records to remain in compliance with state law.

Case Participants

Petitioner Side

Rex E. Duffett (petitioner)
Appeared on his own behalf

Respondent Side

Nathan Tennyson (attorney)
Brown/Olcott, PLLC
Represented Respondent
Rebecca Stowers (witness)
Pride Community Management
Community Manager; testified at hearing
Shawn Mason (property manager)
The Management Trust
Provided initial responses to petitions; former management
Frank Peake (witness)
Pride Community Management
Owner of Pride; testified at hearing

Neutral Parties

Tammy L. Eigenheer (ALJ)
Office of Administrative Hearings
Administrative Law Judge
Judy Lowe (commissioner)
Arizona Department of Real Estate
Listed on distribution list
F. Del Sol (administrative staff)
Office of Administrative Hearings
Transmitted the decision
L. Dettorre (agency staff)
Arizona Department of Real Estate
Listed on distribution list
A. Hansen (agency staff)
Arizona Department of Real Estate
Listed on distribution list
D. Jones (agency staff)
Arizona Department of Real Estate
Listed on distribution list
D. Gardner (agency staff)
Arizona Department of Real Estate
Listed on distribution list
N. Cano (agency staff)
Arizona Department of Real Estate
Listed on distribution list

Rex E. Duffett vs. Suntech Patio Homes Homeowners Association (ROOT)

Posted on April 27, 2018 by [email protected]

Case Summary

Case ID	18F-H1818025-REL / 18F-H1818027-REL
Agency	ADRE
Tribunal	OAH
Decision Date	2018-04-24
Administrative Law Judge	Tammy L. Eigenheer
Outcome	Petitioner won the statutory claim regarding access to association documents (A.R.S. § 33-1805(A)) and was refunded the $500 filing fee. Petitioner lost the claim regarding the failure to maintain exterior walls (CC&Rs) due to insufficient evidence.
Filing Fees Refunded	$500.00
Civil Penalties	$0.00

Parties & Counsel

Petitioner	Rex E. Duffett	Counsel	—
Respondent	Suntech Patio Homes Homeowners Association	Counsel	Nathan Tennyson

Alleged Violations

CC&Rs
A.R.S. § 33-1805(A)

Outcome Summary

Petitioner won the statutory claim regarding access to association documents (A.R.S. § 33-1805(A)) and was refunded the $500 filing fee. Petitioner lost the claim regarding the failure to maintain exterior walls (CC&Rs) due to insufficient evidence.

Why this result: Petitioner failed to prove the maintenance issue by a preponderance of the evidence (for case 18F-H1818025-REL).

Key Issues & Findings

Failure to repair and maintain exterior walls

Petitioner alleged the HOA failed to repair damage (crack) to the exterior wall of his unit as required by the CC&Rs. The ALJ found that Petitioner failed to present sufficient evidence (black and white photographs did not clearly show the damage) to establish a violation.

Orders: Petitioner's petition in Case Number 18F-H1818025-REL is denied.

Filing fee: $0.00, Fee refunded: No

Disposition: respondent_win

Cited:

CC&Rs
5
17

Failure to provide requested association records

Petitioner requested meeting notices and minutes in December 2017. Respondent's former management company failed to respond in a timely fashion. Petitioner established by a preponderance of the evidence that Respondent violated the statute.

Orders: Petitioner deemed the prevailing party in Case Number 18F-H1818027-REL. Respondent ordered to comply with A.R.S. § 33-1805(A) in the future and pay Petitioner the filing fee of $500.00.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

A.R.S. § 33-1805(A)
19
20
21
22

Analytics Highlights

Topics: HOA, Document Request, Records Disclosure, Maintenance, CC&Rs, Filing Fee Refund

Additional Citations:

A.R.S. § 32-2199 et seq.
A.A.C. R2-19-119
A.R.S. § 33-1805(A)
CC&Rs

Video Overview

Audio Overview

Decision Documents

18F-H1818025-REL Decision – 630610.pdf

Uploaded 2026-04-24T11:10:12 (114.0 KB)

Administrative Hearing Brief: Duffett vs. Suntech Patio Homes HOA

Executive Summary

This briefing document analyzes the Administrative Law Judge Decision in two consolidated cases filed by homeowner Rex E. Duffett against the Suntech Patio Homes Homeowners Association (HOA). The ruling presents a split decision, with the petitioner prevailing on one claim while failing to provide sufficient evidence for the other.

The first petition, concerning the HOA’s alleged failure to repair exterior walls, was denied. The petitioner failed to meet the burden of proof, as the submitted photographic evidence was unclear and did not sufficiently establish the existence or severity of the damage requiring immediate repair.

The second petition, concerning the HOA’s failure to provide association records upon request, was upheld. The judge found that the HOA, through its former management company, violated state law (A.R.S. § 33-1805(A)) by not responding to a formal document request within the mandated ten-business-day window.

As a result, Mr. Duffett was deemed the prevailing party in the records-request case. The HOA was ordered to pay his $500 filing fee and to ensure future compliance with the relevant statutes. The case highlights critical issues of evidence quality in homeowner disputes and demonstrates the legal liability an HOA retains for the failures of its management agents, particularly during periods of transition.

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Case Overview

Case Numbers

18F-H1818025-REL and 18F-H1818027-REL (Consolidated)

Petitioner

Rex E. Duffett

Respondent

Suntech Patio Homes Homeowners Association

Hearing Date

April 4, 2018

Decision Date

April 24, 2018

Presiding Judge

Administrative Law Judge Tammy L. Eigenheer

The hearing addressed two separate petitions filed by Rex E. Duffett with the Arizona Department of Real Estate:

1. Petition 1 (18F-H1818025-REL): Alleged the HOA violated community CC&Rs by failing to repair exterior walls of the petitioner’s unit.

2. Petition 2 (18F-H1818027-REL): Alleged the HOA violated A.R.S. § 33-1805(A) by failing to provide requested documents.

Petition 1: Failure to Repair Exterior Walls (Denied)

Petitioner’s Allegations and Evidence

• Core Claim: The petitioner alleged the HOA failed its duty, as defined by a March 1993 amendment to the CC&Rs, to maintain the exterior walls of his unit. The CC&Rs state, “The Suntech Patio Homeowners Association shall be responsible for the painting and maintenance of the following: A) Exterior walls of all units . . . .”

• Initial Request (July 14, 2017): Mr. Duffett faxed the HOA’s management company, The Management Trust, stating, “While inspecting the outside of my property I noticed a crack in the exterior wall. Please inspect, repair and paint the wall as soon as possible to prevent any damage which could result from rain water in the interior of the wall.”

• Follow-Up Request (August 21, 2017): In a certified letter, Mr. Duffett provided more detail, identifying a crack in the entryway wall allowing “rain water to seep into the interior wall,” a “bare concrete” area on the garage, and a previously cracked garage wall that had been repaired by a roofing company but not painted.

• Hearing Testimony: Mr. Duffett testified that a roofing company he hired to find a leak in his garage ceiling determined the source was not the roof but a crack in the exterior wall.

• Submitted Evidence: The petitioner submitted five black-and-white photographs of his home’s exterior across his two communications.

Respondent’s Position and Evidence

• Management Transition: Pride Community Management took over from The Management Trust on February 1, 2018. The new manager, Rebecca Stowers, and owner, Frank Peake, testified to a difficult transition where The Management Trust initially provided only one box of records, later discovering seven or eight more boxes in storage. Mr. Peake stated that Pride had not seen the petitioner’s communications regarding the damage until the hearing.

• Inspection: Ms. Stowers testified that she inspected the petitioner’s home on March 27, 2018. While she noted “a missing area of stucco on the front of the garage that needed to be repaired,” she “denied being able to identify a crack in the stucco anywhere else on the front of the house.”

• Community-Wide Repair Plan: Ms. Stowers stated that the HOA intended to repair the stucco and paint all exterior walls in the community during the 2018 calendar year at a projected cost of $46,000, to be funded potentially through a special assessment due to the HOA being underfunded.

Conclusion of Law and Ruling

• Burden of Proof: The Administrative Law Judge (ALJ) determined that the petitioner bore the burden of proving his claim by a preponderance of the evidence.

• Evidence Failure: The ALJ found the submitted evidence insufficient. The decision states: “The black and white photographs submitted at hearing did not clearly show the crack Petitioner alleged existed on the exterior wall of his unit… The Administrative Law Judge was unable to identify the location or severity of the alleged crack, and therefore, cannot conclude that such a crack exists and/or that it is necessary to be repaired immediately.”

• Final Ruling: The petitioner failed to meet his burden of proof. The petition in Case Number 18F-H1818025-REL was denied.

Petition 2: Failure to Provide Association Records (Upheld)

Petitioner’s Allegations and Evidence

• Core Claim: The petitioner alleged that the HOA violated A.R.S. § 33-1805(A), which requires an association to fulfill a request for records within ten business days.

• The Request (December 22, 2017): Mr. Duffett faxed The Management Trust a request for specific documents, citing a statement made by the HOA in a separate case. He requested copies of:

◦ Meeting notices and minutes for all meetings where “rules and regulations were discussed” in August/September 2017.

◦ Meeting notices and minutes for meetings where the last HOA dues increase was discussed.

◦ A copy of the notice for the last association rate increase.

Respondent’s Position and Evidence

• Lack of Awareness: The HOA’s initial response on January 29, 2018, indicated it had only become aware of the request upon receiving notice of the petition. The current management company, Pride, testified they had not seen the original communication from the petitioner.

• Vagueness of Request: Frank Peake of Pride testified that the request for minutes of meetings “where the rules and regulations were discussed” was unclear “because rules and regulations are discussed in some form at virtually every meeting of the association.”

• Claim of Privilege: The initial response from The Management Trust on January 29, 2018, claimed that the requested minutes were for “closed executive meetings and were only available to Board members.”

Conclusion of Law and Ruling

• Statutory Violation: The ALJ concluded that the petitioner clearly made a request for documents and that the HOA, via its former management company, failed to act as required by law.

• Failure of Former Management: The decision explicitly faults the prior management company: “The Management Trust should have responded or requested additional clarification of what documents Petitioner was requesting as it was the management company during the ten day window Respondent had to respond pursuant to the statute.”

• Final Ruling: The petitioner successfully established by a preponderance of the evidence that the HOA violated A.R.S. § 33-1805(A). Mr. Duffett was deemed the prevailing party in Case Number 18F-H1818027-REL.

Final Order and Implications

The Administrative Law Judge issued the following orders based on the conclusions of law:

Case Number

Subject

Ruling

18F-H1818025-REL

Exterior Wall Repairs

Petition Denied

18F-H1818027-REL

Document Request

Petitioner Deemed Prevailing Party

Directives to the Respondent (Suntech Patio Homes HOA):

1. Future Compliance: The HOA must comply with the provisions of A.R.S. § 33-1805(A) going forward.

2. Payment of Filing Fee: The HOA must pay the petitioner his filing fee of $500.00 within thirty (30) days of the order.

This order is considered binding on the parties unless a rehearing is granted.

Study Guide: Duffett v. Suntech Patio Homes HOA

This guide provides a comprehensive review of the Administrative Law Judge Decision in the consolidated cases of Rex E. Duffett v. Suntech Patio Homes Homeowners Association, Case Numbers 18F-H1818025-REL and 18F-H1818027-REL. The decision, issued by the Arizona Office of Administrative Hearings, addresses two separate petitions filed by a homeowner against his Homeowners Association (HOA), one concerning property maintenance and the other concerning access to association records.

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Quiz: Short-Answer Questions

Instructions: Answer the following questions in 2-3 complete sentences, drawing all information directly from the case decision.

1. Who were the primary parties in this administrative hearing, and what were their respective roles?

2. What were the two distinct allegations made by the Petitioner in the petitions that were consolidated for this hearing?

3. According to the community’s governing documents (CC&Rs), what specific responsibility did the HOA have regarding the exterior of residential units?

4. On what grounds did the Administrative Law Judge rule against the Petitioner in his claim for wall repairs (Case No. 18F-H1818025-REL)?

5. What specific Arizona statute did the Petitioner claim the HOA violated in his second petition regarding access to records (Case No. 18F-H1818027-REL)?

6. Describe the roles and performance of the two management companies, The Management Trust and Pride Community Management, as detailed in the hearing evidence.

7. What was the final outcome of the petition concerning the HOA’s failure to provide documents, and who was named the prevailing party?

8. What specific types of documents did the Petitioner request from the HOA in his fax dated December 22, 2017?

9. What was the legal standard of proof the Petitioner was required to meet, and for which petition did he successfully meet it?

10. What financial penalty was imposed upon the Respondent as part of the final Order?

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Answer Key

1. The Petitioner was Rex E. Duffett, a homeowner who filed the petitions. The Respondent was the Suntech Patio Homes Homeowners Association, the entity Mr. Duffett alleged had violated community rules and state law.

2. The first petition alleged that the HOA violated the CC&Rs by failing to respond to repeated requests for repairs to the exterior walls of his unit. The second petition alleged the HOA violated A.R.S. § 33-1805(A) by failing to provide requested association documents.

3. A March 1993 amendment to the CC&Rs states that the Suntech Patio Homeowners Association “shall be responsible for the painting and maintenance of the… Exterior walls of all units.”

4. The judge ruled against the Petitioner because he failed to establish his claim by a preponderance of the evidence. The black and white photographs submitted did not clearly show the alleged crack’s location or severity, so the judge could not conclude that a repair was immediately necessary.

5. The Petitioner claimed the HOA violated A.R.S. § 33-1805(A). This statute requires an association to make records reasonably available for examination and to provide copies of requested records within ten business days.

6. The Management Trust was the HOA’s management company when the incidents occurred and failed to properly respond to the Petitioner’s requests. Pride Community Management took over on February 1, 2018, and testified that the transition was difficult due to the sparse documentation initially provided by The Management Trust.

7. The judge ruled in favor of the Petitioner, deeming him the prevailing party in Case Number 18F-H1818027-REL. The judge ordered the HOA to comply with the applicable statute in the future.

8. The Petitioner requested copies of meeting notices and minutes for meetings where rules and regulations were discussed and where the last HOA dues increase was discussed. He also requested a copy of the notice of the last rate increase and any associated signed written consents.

9. The legal standard was “preponderance of the evidence,” defined as evidence with the most convincing force. The Petitioner failed to meet this standard for the wall repair petition but successfully met it for the document request petition.

10. The Respondent (HOA) was ordered to pay the Petitioner his filing fee of $500.00. The payment was to be made directly to the Petitioner within thirty days of the Order.

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An official who presides over administrative hearings, weighs evidence, and issues a legally binding decision. In this case, the ALJ was Tammy L. Eigenheer.

A.R.S. § 33-1805(A)

An Arizona Revised Statute that legally requires homeowners associations to make financial and other records available for member examination and to provide copies upon request within ten business days.

A.R.S. § 32-2199 et seq.

The section of the Arizona Revised Statutes that grants jurisdiction to the Arizona Department of Real Estate to hear disputes between homeowners and their associations.

Conditions, Covenants and Restrictions (CC&Rs)

The governing legal documents that establish the rules, obligations, and restrictions for a planned community and its homeowners association.

Consolidated for Hearing

A procedural step where two or more separate legal cases involving the same parties are combined into a single hearing for efficiency.

Department

Within the context of this case, refers to the Arizona Department of Real Estate, the state agency where the Petitioner initially filed his petitions.

The final, legally binding ruling issued by the Administrative Law Judge at the conclusion of the hearing.

Petitioner

The party who initiates a legal action by filing a petition. In this case, homeowner Rex E. Duffett.

Preponderance of the Evidence

The standard of proof required in this proceeding. It is met when the evidence presented has “the most convincing force” and is more likely true than not.

Prevailing Party

The party who is found to have won the legal dispute. The Petitioner was deemed the prevailing party in the document request case.

Respondent

The party against whom a petition is filed and who must respond to the allegations. In this case, the Suntech Patio Homes Homeowners Association.

A Homeowner Sued His HOA Over a Cracked Wall. He Lost Because of Bad Photocopies.

Introduction: The David vs. Goliath Battle Against Your HOA

For many homeowners, a dispute with their Homeowners Association (HOA) can feel like an uphill battle. It’s a common story of frustration, complex rules, and feeling unheard. The legal case of Rex E. Duffett versus the Suntech Patio Homes HOA is a perfect example, but with a twist. This isn’t just a story about winning or losing; it’s a fascinating cautionary tale filled with surprising lessons for any homeowner navigating a conflict with their association. This breakdown of the real-life administrative court decision reveals the unexpected details that can make or break a case.

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1. Takeaway #1: The Quality of Your Proof Matters More Than the Truth

The dispute began when Rex Duffett filed a petition alleging his HOA had failed to repair a crack in his exterior wall that he claimed was causing a water leak. According to the association’s own CC&Rs, maintaining exterior walls was the HOA’s responsibility. To document the problem, he diligently sent faxes and certified mail to the management company, including photographs of the damage.

Despite his efforts, the Administrative Law Judge denied his petition for repairs.

The reason was as surprising as it was simple: the evidence he submitted was not clear enough. The black and white copies of the photographs he provided at the hearing “did not clearly show any damage.” The judge’s finding was blunt and highlights a critical point for any legal dispute:

The Administrative Law Judge was unable to identify the location or severity of the alleged crack, and therefore, cannot conclude that such a crack exists and/or that it is necessary to be repaired immediately.

The lesson here is critical. In a legal dispute, having proof is not enough; the proof must be clear, convincing, and well-presented. Mr. Duffett’s primary case failed not because he was necessarily wrong, but because his evidence failed to persuade the judge. In an administrative hearing, a handful of high-resolution color photographs, or even a short video, would have provided irrefutable evidence and could have changed the entire outcome of his primary petition.

2. Takeaway #2: Your HOA is on the Hook for Its Management Company’s Failures

Mr. Duffett also filed a second petition against the HOA for failing to provide records he requested, such as meeting minutes. Under Arizona law (A.R.S. § 33-1805(A)), an association must fulfill such a request within ten business days. The HOA failed to do so.

The root of the problem was the HOA’s previous management company, “The Management Trust.” This company not only failed to respond to the homeowner’s request but also failed to notify the new management company about it. The relationship between the HOA and this vendor was so poor that the HOA had previously tried to terminate the contract, but the management company “refused to acknowledge the termination and held Respondent to the full two year contract.” The transition was chaotic; the old company initially provided only one box of information before later discovering “seven or eight more boxes” in storage.

Even though the management company was clearly at fault, the Judge ruled that the HOA violated the law. This provides a powerful insight for both boards and homeowners: an HOA cannot blame its vendors. Legally, the association is the responsible party. Hiring an incompetent or unresponsive management company creates significant legal and financial liability for the association and, by extension, every homeowner. This is not an abstract risk; in this case, the management company’s failure to forward a simple request directly led to a legal violation that cost the association—and thus, its members—the $500 filing fee ordered by the judge.

3. Takeaway #3: A “Win” Can Be More Complicated Than It Looks

When you look at the final outcome, Mr. Duffett’s case presents a nuanced picture of what a “win” really means in an HOA dispute. The judge issued a split decision:

• Petition for Repairs: Denied. The homeowner lost.

• Petition for Documents: The homeowner was deemed the “prevailing party.” He won.

As the prevailing party in the second petition, the homeowner received a clear victory. The judge ordered the HOA to comply with the document access law in the future and, crucially, to pay the homeowner back his $500 filing fee.

This highlights a common reality in legal disputes: a homeowner can secure a clear procedural victory (enforcing the right to documents and recovering fees) while simultaneously failing to achieve their core substantive goal (getting the wall repaired). The outcome shows that legal victories can be partial and may not address the real-world problem that initiated the dispute in the first place.

4. Takeaway #4: Vague Requests and Messy Records Create Chaos

This case is a masterclass in how poor communication from both sides can create a perfect storm of dysfunction.

First, the homeowner’s request for documents was “somewhat vague.” The new management company testified it was “unclear because rules and regulations are discussed in some form at virtually every meeting.” While the HOA still violated the law by failing to respond at all, this highlights a crucial lesson for homeowners: be as specific and clear as possible in all written communication to avoid ambiguity.

This vague request then ran headlong into the second problem: the HOA’s institutional chaos. The new Community Manager testified that the only relevant document they possessed was the minutes from a single meeting, and that “seven or eight more boxes” of records were missing after a disastrous transition between management companies. The homeowner’s ambiguous request met an organization that likely couldn’t have responded effectively even if it wanted to.

For both sides, meticulous documentation is a shield. For homeowners, a clear, specific, and undeniable paper trail strengthens their position. For HOA boards, organized records are essential for smooth operations, seamless transitions between management companies, and, most importantly, avoiding legal liability.

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Conclusion: The Devil is in the Details

The case of Duffett v. Suntech Patio Homes HOA is a powerful reminder that in legal disputes, the outcome often hinges on the small stuff. Small details—the quality of a photocopy, the precise wording of a request, the competence of a vendor, the location of a box of files—can have massive consequences. They can mean the difference between winning and losing, between getting a problem solved and walking away with only a partial victory.

This case shows how easily things can go wrong. The next time you’re in a dispute, what’s the one small detail you might be overlooking that could change everything?

Case Participants

Petitioner Side

Rex E. Duffett (petitioner)

Respondent Side

Nathan Tennyson (attorney)
BROWN/OLCOTT, PLLC
Rebecca Stowers (property manager)
Pride Community Management
Community Manager
Frank Peake (property manager)
Pride Community Management
Owner of Pride
Shawn Mason (property manager)
The Management Trust
Former management company staff

Neutral Parties

Tammy L. Eigenheer (ALJ)
Office of Administrative Hearings
Judy Lowe (Commissioner)
Arizona Department of Real Estate
LDettorre (ADRE staff)
Arizona Department of Real Estate
AHansen (ADRE staff)
Arizona Department of Real Estate
djones (ADRE staff)
Arizona Department of Real Estate
DGardner (ADRE staff)
Arizona Department of Real Estate
ncano (ADRE staff)
Arizona Department of Real Estate
F. Del Sol (staff)
Signed transmission document

Debbie Westerman v. Bridgewood Townhomes

Posted on April 26, 2018 by [email protected]

Case Summary

Case ID	18F-H1818028-REL
Agency	ADRE
Tribunal	OAH
Decision Date	2018-04-26
Administrative Law Judge	Diane Mihalsky
Outcome	The ALJ denied the petition, concluding the Respondent HOA did not unreasonably deny the Petitioner's architectural request. The HOA's standard specification requiring 4” x 8” x 16” CMU blocks for courtyard walls was found to be reasonable for maintaining architectural continuity consistent with the original Al Beadle design of the community.
Filing Fees Refunded	$0.00
Civil Penalties	$0.00

Parties & Counsel

Petitioner	Debbie Westerman	Counsel	—
Respondent	Bridgewood Nine 30 Property Owners Association, Inc. aka Bridgewood Townhomes	Counsel	Mark E. Lines and R. Patrick Whelan

Alleged Violations

CC&R § 5(G)

Outcome Summary

The ALJ denied the petition, concluding the Respondent HOA did not unreasonably deny the Petitioner's architectural request. The HOA's standard specification requiring 4” x 8” x 16” CMU blocks for courtyard walls was found to be reasonable for maintaining architectural continuity consistent with the original Al Beadle design of the community.

Why this result: Petitioner failed to prove that the HOA's denial was unreasonable or that the specified 4” x 8” x 16” CMU block was inferior to the 8” x 8” x 16” CMU block she requested, and compliance with the HOA's reasonable specifications was required.

Key Issues & Findings

Unreasonable denial of architectural request to build a courtyard wall

Petitioner alleged the HOA violated CC&R § 5(G) by unreasonably denying her request to construct a courtyard wall using 8” x 8” x 16” CMU blocks, which did not comply with the HOA's Wall Construction Specifications & Conditions requiring 4” x 8” x 16” CMU blocks.

Orders: Petition denied because Petitioner failed to establish that CC&R § 5(G) required the Respondent to approve her Architectural Request which did not comply with Respondent’s Wall Construction Specifications & Conditions.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

A.R.S. § 32-2199(B)
A.R.S. § 33-1803
A.R.S. § 41-1092.07(G)(2)
A.A.C. R2-19-119(A)
A.A.C. R2-19-119(B)(1)
A.A.C. R2-19-119(B)(2)
A.R.S. § 32-2199.02(B)
A.R.S. § 32-2199.04
A.R.S. § 41-1092.09
CC&R § 5(G)
CC&R § 7(B)
CC&R § 5(J)

Analytics Highlights

Topics: HOA, CC&R, Architectural Review, Wall Construction, CMU block, Architectural Standard

Additional Citations:

A.R.S. § 32-2199(B)
A.R.S. § 33-1803
A.R.S. § 41-1092.07(G)(2)
A.A.C. R2-19-119(A)
A.A.C. R2-19-119(B)(1)
A.A.C. R2-19-119(B)(2)
A.R.S. § 32-2199.02(B)
A.R.S. § 32-2199.04
A.R.S. § 41-1092.09
Vazanno v. Superior Court, 74 Ariz. 369, 372, 249 P.2d 837 (1952)
MORRIS K. UDALL, ARIZONA LAW OF EVIDENCE § 5 (1960)
BLACK’S LAW DICTIONARY at page 1220 (8th ed. 1999)
Powell v. Washburn, 211 Ariz. 553, 556 ¶ 9, 125 P.3d 373, 376 (2006)
Lookout Mountain Paradise Hills Homeowners’ Ass’n v. Viewpoint Assocs., 867 P.2d 70, 75 (Colo. App. 1993)

Video Overview

Audio Overview

Decision Documents

18F-H1818028-REL Decision – 631265.pdf

Uploaded 2026-04-25T09:57:11 (161.6 KB)

Briefing Document: Westerman v. Bridgewood Townhomes HOA (Case No. 18F-H1818028-REL)

Executive Summary

This document synthesizes the findings and decision in the case of Debbie Westerman versus the Bridgewood Nine 30 Property Owners Association, Inc. (HOA). The central conflict involved the HOA’s denial of Ms. Westerman’s architectural request to construct a courtyard wall using 8” x 8” x 16” concrete masonry unit (CMU) blocks, which deviated from the association’s established standard of 4” x 8” x 16” CMU blocks.

The Administrative Law Judge (ALJ) ultimately denied the petitioner’s claim, ruling in favor of the HOA. The decision rested on the finding that the HOA’s architectural standards were reasonable and established to maintain the community’s original design integrity. The petitioner failed to meet the burden of proof required to show that the HOA’s denial was unreasonable or that the specified building materials were in any significant way inferior. The HOA successfully argued that its “Wall Construction Specifications & Conditions,” in place since 2005, were created to preserve the architectural continuity of the original “Al Beadle design” and have been consistently applied to numerous other homeowner projects.

1. Case Overview and Core Dispute

• Parties:

◦ Petitioner: Debbie Westerman, owner of condominium unit 31 in Bridgewood Townhomes.

◦ Respondent: Bridgewood Nine 30 Property Owners Association, Inc. (also known as Bridgewood Townhomes).

• Jurisdiction: The case was heard by the Arizona Office of Administrative Hearings following a petition filed with the Arizona Department of Real Estate on January 23, 2018.

• Core Allegation: The petitioner alleged that the HOA violated its Covenants, Conditions, and Restrictions (CC&Rs) § 5(G) by unreasonably denying her request to build a courtyard wall with 8” x 8” x 16” CMU blocks. The HOA’s established specification required the use of 4” x 8” x 16” CMU blocks.

2. Chronology of the Dispute

The key events leading to the administrative hearing occurred between October 2017 and January 2018.

Oct 25, 2017

Michael Brubaker, the HOA Board President, emailed the petitioner with the association’s “Wall Construction Specifications & Conditions.”

Oct 25, 2017

The petitioner submitted an Architectural Request to build a wall with 8″ x 8″ x 16″ CMU blocks, acknowledging the deviation from specifications.

Oct 25, 2017

Mr. Brubaker sent a follow-up email cautioning the petitioner not to pre-order non-conforming materials as her request was not yet approved.

Nov 29, 2017

Mr. Brubaker emailed the petitioner, acknowledging her request as “extraordinary” and stating the Board would need to meet to consider it.

Dec 28, 2017

The petitioner was formally notified of a Board meeting scheduled for January 2, 2018, to review her request.

Jan 2, 2018

The petitioner attended the Board meeting. The Board unanimously rejected her request because it was contrary to the established specifications and “the historical aspects of our compliance structure.” The Board noted its willingness to approve a compliant wall, but the petitioner “stated that she [was] unwilling to comply.”

Jan 8, 2018

The HOA’s attorney sent a letter to the petitioner summarizing the legal basis for the denial.

Jan 23, 2018

The petitioner filed her formal petition with the Arizona Department of Real Estate.

3. Petitioner’s Arguments and Evidence (Debbie Westerman)

The petitioner’s case was built on three main arguments: the superiority of her proposed materials, the inconsistency of community standards, and the questionable validity of the HOA’s rules.

• Material Superiority: The petitioner claimed her proposed 8” x 8” x 16” blocks were stronger, less expensive, and visually identical to the required blocks.

◦ Evidence: She testified that three different contractors advised her that the larger blocks would be cheaper due to needing fewer units and less mortar.

◦ Evidence: Her subcontractor, Richard Ross, testified that using twice as many blocks (as required by the 4″ specification) “doubles the chance of the wall failing.”

• Inconsistent Community Standards: The petitioner argued that the HOA did not enforce a uniform aesthetic, negating the need for strict adherence to the block size specification.

◦ Evidence: She submitted photographs (Exhibits A5, A6) of walls at units 34 and 38, owned by Board President Michael Brubaker, which she claimed were built with larger blocks visible through stucco.

◦ Evidence: She submitted a photograph (Exhibit A11) showing courtyard walls of different heights, although wall height was not the subject of her dispute.

• Questionable Rule Authenticity: At the hearing, the petitioner challenged the validity of the “Wall Construction Specifications & Conditions” document itself.

◦ Argument: She argued the document was not authentic because the HOA did not produce the official Board meeting minutes from 2005 when the rules were allegedly adopted. This challenge was raised for the first time at the hearing.

4. Respondent’s Arguments and Evidence (Bridgewood HOA)

The HOA’s defense was centered on its legal authority, the reasonableness of its established architectural standards, and the consistent enforcement of its rules.

• Adherence to Established Architectural Standards: The HOA’s primary defense was that its denial was based on a reasonable and long-standing architectural rule.

◦ Authority: The HOA cited CC&R § 5(J), which grants the Board the authority to adopt reasonable rules concerning the use of common elements. Rule 7(a) requires Board approval for any exterior alterations.

◦ Evidence: The HOA submitted the “Wall Construction Specifications & Conditions” (Exhibit 3), which Mr. Brubaker credibly testified was adopted by the Board on March 22, 2005.

◦ Purpose of the Rule: Mr. Brubaker stated the rule’s purpose was to ensure architectural continuity. An email to the petitioner (Exhibit 7) explained:

• Consistent Enforcement: The HOA demonstrated that the rule was not arbitrary but had been consistently applied.

◦ Evidence: Mr. Brubaker testified that since the program’s adoption, “twenty-nine homeowners have had applications approved and constructed courtyard walls to specification.” Four additional compliant applications were approved since the petitioner’s submission. A photograph of a recently completed, compliant wall (Ms. Warren’s) was submitted as Exhibit 16.

• Rebuttal of Petitioner’s Claims: The HOA directly countered the petitioner’s key arguments.

◦ On Inconsistency: Mr. Brubaker testified that the non-conforming walls at units 34 and 38 were constructed before 1980 by the original developer, prior to the HOA assuming control of the property (Exhibit 14).

◦ On Structural Integrity: The HOA submitted two technical bulletins from the National Concrete Masonry Association (Exhibits 19 and 20). These documents stated that 4″ high (“half-high”) units can be considered “structurally equivalent to their corresponding 8-in. (203-mm) high unit” as long as the cross-section is the same.

◦ On Cost: The HOA submitted a bid from J E Bowen Construction for $6,165.00 to build a compliant wall for the petitioner’s unit (Exhibit 17). It also noted that another homeowner’s recent compliant wall cost only $4,268.23 (Exhibit 15).

5. Administrative Law Judge’s Conclusions and Final Order

The Administrative Law Judge (ALJ) found comprehensively in favor of the Respondent (HOA), denying the Petitioner’s petition.

• Burden of Proof: The ALJ established that the petitioner bore the burden of proving her case by a “preponderance of the evidence” and failed to do so.

• Reasonableness of HOA Standards: The decision affirmed the HOA’s right to establish and enforce aesthetic standards.

• Validity of Specifications: The petitioner’s challenge to the authenticity of the HOA’s rules was dismissed. The ALJ found that she “did not establish that Respondent’s Wall Construction Specifications & Conditions was fraudulent or improperly adopted.”

• Materiality of Block Type: The ALJ concluded that the petitioner failed to prove her central claim that the larger blocks were superior.

• Aesthetic Impact: The ALJ determined that the petitioner’s proposed wall would violate the community’s aesthetic standards, noting that a wall using the larger blocks “would be noticeably different from walls that were constructed in compliance with the Wall Construction Specifications & Conditions and other Al Beadle design elements.”

Final Order: “IT IS ORDERED that Petitioners’ petition is denied because she has not established that CC&R § 5(G) required the Respondent to approve her Architectural Request to build a block wall around her patio that did not comply with Respondent’s Wall Construction Specifications & Conditions.”

The order, issued on April 26, 2018, is binding unless a rehearing is requested within 30 days of service.

Study Guide: Westerman v. Bridgewood Nine 30 Property Owners Association, Inc.

This study guide provides a comprehensive review of the Administrative Law Judge Decision in case No. 18F-H1818028-REL, concerning a dispute between a homeowner and her homeowners’ association. It includes a short-answer quiz, an answer key, suggested essay questions, and a glossary of key terms to facilitate a thorough understanding of the case.

Short-Answer Quiz

Instructions: Answer the following ten questions in 2-3 sentences each, based on the information provided in the source document.

1. Who were the primary parties involved in this hearing, and what was their relationship?

2. What specific action by the Respondent was the Petitioner challenging in her petition?

3. According to the Respondent, what was the primary purpose of the “Wall Construction Specifications & Conditions”?

4. What were the three main arguments the Petitioner presented in favor of using 8” x 8” x 16” CMU blocks instead of the specified size?

5. How did the Petitioner attempt to demonstrate that the Respondent’s enforcement of wall specifications was inconsistent?

6. What was the Respondent’s explanation for the non-conforming walls cited by the Petitioner?

7. What evidence did the Respondent present to counter the Petitioner’s claim that the specified 4” x 8” x 16” CMU blocks were structurally inferior?

8. Which party bore the “burden of proof” in this case, and what did that require them to establish?

9. On what date did the Respondent’s Board of Directors originally adopt the Wall Construction Specifications & Conditions?

10. What was the final ruling in this case, and what was the judge’s primary reason for the decision?

Answer Key

1. The primary parties were Debbie Westerman, the Petitioner, and the Bridgewood Nine 30 Property Owners Association, Inc., the Respondent. Ms. Westerman owns condominium unit 31 in the Bridgewood Townhomes development and is therefore a member of the Respondent homeowners’ association.

2. The Petitioner was challenging the Respondent’s denial of her Architectural Request to build a wall around her patio. Specifically, she alleged that the Respondent had unreasonably denied her request to use 8” x 8” x 16” concrete masonry unit (CMU) block, which violated the association’s Covenants, Conditions, and Restrictions (CC&Rs).

3. The “Wall Construction Specifications & Conditions” were developed to provide architectural continuity and standards for courtyard walls. They were intended to ensure that any new walls conformed to the original Al Beadle design represented by other structures on the property, such as the perimeter wall and pool enclosure.

4. The Petitioner argued that her proposed 8” x 8” x 16” CMU blocks were stronger, less expensive (requiring fewer blocks and less mortar), and looked the same as the specified blocks. This information was based on advice she received from three different contractors.

5. The Petitioner submitted photographs of courtyard walls at unit nos. 34 and 38, which she testified had larger blocks visible through stucco. She used these examples to argue that walls within the community were not consistent.

6. The Respondent’s Board president, Michael Brubaker, testified that the walls for units 34 and 38 were constructed before 1980. This was before the original developer turned the property over to the Respondent homeowners’ association, and therefore before the current specifications were in place.

7. The Respondent submitted two technical documents (TEK 5-15 and TEK 2-2B) from the National Concrete Masonry Association. These documents stated that 4-inch high (“half-high”) units are structurally equivalent to their corresponding 8-inch high counterparts, provided the face shell and web thicknesses are the same.

8. The Petitioner, Ms. Westerman, bore the burden of proof. This required her to establish by a “preponderance of the evidence” that the Respondent violated CC&R § 5(G) by unreasonably denying her request.

9. Michael Brubaker, the Respondent’s Board president, credibly testified that the Board adopted the Wall Construction Specifications & Conditions on March 22, 2005.

10. The final ruling was that the Petitioner’s petition was denied. The judge concluded that the Petitioner failed to establish that the Respondent’s Board acted unreasonably in denying her request, as the Board’s decision to maintain architectural consistency with the original Al Beadle design was reasonable.

Glossary of Key Terms

Definition (as used in the source document)

Administrative Law Judge (ALJ)

An independent judge (Diane Mihalsky) who presides over administrative hearings at the Office of Administrative Hearings, an agency separate from the Department of Real Estate.

Architectural Request

A formal application submitted by a homeowner to the homeowners’ association for approval of any alterations or additions to the exterior of a unit.

Covenants, Conditions, and Restrictions. A set of rules recorded with the county that governs the rights and obligations of property owners within a planned community or condominium development.

Concrete Masonry Unit. A standard-size rectangular block used in construction. In this case, the dispute centered on two sizes: 4” x 8” x 16” and 8” x 8” x 16”.

Common Area

Areas within the development owned by the Homeowners’ Association in trust for the benefit and use of all lot owners.

Department

The Arizona Department of Real Estate, the state agency authorized to receive and decide petitions for hearings from members of homeowners’ associations.

Homeowners’ Association (HOA)

An organization in a subdivision, planned community, or condominium development that makes and enforces rules for the properties within its jurisdiction. In this case, the Bridgewood Nine 30 Property Owners Association, Inc.

Limited Common Elements

Areas, such as the patios or courtyards adjacent to individual units, that are part of the common area but are reserved for the exclusive use of a specific owner.

Petitioner

The party who files a petition initiating a legal action. In this case, the homeowner, Debbie Westerman.

Preponderance of the Evidence

The standard of proof required in this civil case. It is defined as evidence that has the most convincing force and is sufficient to incline a fair and impartial mind to one side of the issue rather than the other.

Respondent

The party against whom a petition is filed. In this case, the homeowners’ association, Bridgewood Nine 30 Property Owners Association, Inc.

Restrictive Covenant

A provision in a deed or CC&R that limits the use of the property. The judge notes that if unambiguous, these are enforced to give effect to the intent of the parties.

Subpoena Duces Tecum

A legal order requiring a person to appear and bring specified documents or evidence with them. The decision notes the Petitioner did not request one for the Board meeting minutes.

TEK 2-2B & TEK 5-15

Titles of technical publications from the National Concrete Masonry Association, submitted as evidence by the Respondent to demonstrate the structural equivalence of different-sized CMU blocks.

Why Your HOA Cares About Your Bricks: A Real-Life Legal Battle, Deconstructed

For many homeowners, the relationship with their Homeowners’ Association (HOA) is a source of quiet frustration. It often involves rules that seem arbitrary, overly specific, or just plain unreasonable. You want to make a practical improvement to your property, but the HOA’s governing documents stand in the way, citing regulations you never knew existed. This friction between individual desire and community standards is common, but rarely does it escalate into a formal legal dispute.

When it does, however, the results can be surprisingly illuminating. Such is the case of Debbie Westerman and the Bridgewood Townhomes HOA in Arizona. Their legal battle wasn’t over a major renovation or a loud party; it was about the specific size of concrete blocks for a new patio wall. On the surface, it seems like a minor disagreement. But a closer look at the administrative law judge’s decision reveals powerful, practical lessons for every homeowner about the hidden legal realities of community governance.

By deconstructing the judge’s final decision, we can uncover four critical lessons that reveal how HOAs wield power and how homeowners can protect themselves.

Takeaway 1: Aesthetic Vision Can Legally Outweigh Practicality

At the heart of the dispute was a simple disagreement over materials. The petitioner, Debbie Westerman, wanted to build her patio wall using 8″x8″x16″ concrete blocks. Her reasoning was entirely practical: a licensed contractor advised her that the larger blocks were “stronger, less expensive, and looks the same.” From a homeowner’s perspective, this seems like an open-and-shut case for approval.

The HOA, however, denied the request. Their position was based not on practicality, but on a specific design vision. The association’s rules, established back in 2005, explicitly required the use of 4″x8″x16″ blocks. The reason? To maintain “architectural continuity” with the property’s original “Al Beadle design.” This wasn’t a vague preference; it was a documented standard intended to conform new construction to the existing visual language of the community, as seen in the “property’s perimeter wall, the original block buildings, the pool area enclosure and buildings, the parking structures, and the walls around the parking areas.”

Ultimately, the judge sided with the HOA. The decision found that the association’s requirement was reasonable because it was aimed at keeping new construction consistent with “significant elements of Bridgewood Townhomes.” This is a crucial lesson: a homeowner’s logical arguments about cost, strength, and appearance can be legally superseded by a community’s well-documented commitment to a specific, even if less tangible, design aesthetic.

Takeaway 2: The Power is in the Paper Trail

The HOA’s entire case rested on the strength of a single key document: the “Wall Construction Specifications & Conditions.” This document, which the board officially adopted on March 22, 2005, clearly outlined the requirement for the 4-inch blocks.

Crucially, the petitioner only challenged the authenticity of this document for the first time during the hearing itself, arguing the HOA had not produced the original meeting minutes that adopted it. The judge deemed this last-minute challenge inadmissible. Why? Crucially, the judge noted that the homeowner had failed to use the proper legal procedures to demand the HOA produce those records ahead of time, making her challenge too little, too late. The HOA, meanwhile, demonstrated a long history of consistent enforcement. Before Ms. Westerman’s request, the association had already approved 29 other courtyard walls, all built according to the 2005 specifications.

This highlights a critical lesson: an HOA’s power is codified in its paper trail. The governing documents—from the Covenants, Conditions, and Restrictions (CC&Rs) down to specific board-adopted rules—carry immense legal weight.

Pro Tip: Your HOA’s governing documents are more than just the CC&Rs you received at closing. Formally request and review all board-adopted rules, architectural guidelines, and meeting minutes related to your planned project hiring a contractor or submitting an application.

Takeaway 3: The Burden of Proof Is on the Homeowner

Many people might assume that in a dispute, the powerful organization (the HOA) has the responsibility to prove its rules are fair and justified. The legal reality is often the exact opposite.

The judge’s decision explicitly stated that the “burden of proof” was on Ms. Westerman to establish that the HOA had acted unreasonably. It was not the HOA’s job to prove their rule was perfect; it was the homeowner’s job to prove the denial was improper. To meet this high legal standard, defined as a “preponderance of the evidence,” you need convincing proof.

A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.

This case provides a masterclass in what constitutes convincing proof. Ms. Westerman’s evidence that the 8-inch blocks were superior came from the testimony of her contractor’s unlicensed subcontractor. In sharp contrast, the HOA submitted two technical documents from the National Concrete Masonry Association—a neutral, expert authority—which demonstrated that the required 4-inch blocks are “structurally equivalent” to their 8-inch counterparts. The homeowner brought an opinion to a legal fight; the HOA brought expert documentation.

Actionable Advice: If you choose to challenge an HOA decision, understand that personal testimony and contractor opinions are often insufficient. To meet the ‘burden of proof,’ you must be prepared to counter the HOA’s documented rules with equally strong evidence, such as independent engineering reports, surveys, or expert testimony.

Takeaway 4: An HOA Rule Can Be a “Win-Win Program”

While it’s easy to view HOA rules as purely restrictive, the association’s board president, Michael Brubaker, offered a completely different perspective. He framed the wall policy not as a limitation, but as a benefit designed to increase the value and security of the entire community.

In an email to the petitioner, he explained the board’s original thinking behind allowing the walls in the first place, calling it a “win win program.”

A courtyard wall allowed homeowners to expand their homes with an exclusive-use courtyard space, enhance privacy, and improve security, which resulted in an increased individual property value that subsequently raised all property values. Additionally, the Association reduced costs by reducing the common area to be maintained. This is a win win program.

This viewpoint is bolstered by another critical fact: the HOA assumes maintenance responsibility for the walls after they are built. This reinforces the logic behind the rule. Uniformity isn’t just about aesthetics; it’s about the long-term, collective cost and labor of maintaining these structures, making a consistent standard a practical and financial concern for the entire association.

Conclusion: Beyond the Bricks

The dispute between Debbie Westerman and the Bridgewood Townhomes HOA was, on its face, about the size of concrete blocks. But the legal decision reveals a much deeper story about community living. It’s a story about how a shared aesthetic vision, when properly documented, can become legally enforceable. It’s a confirmation of the immense power of written rules and the critical importance of bringing credible evidence to a dispute. And it’s a reminder that the legal burden often falls on the individual to challenge the collective.

This case demonstrates that behind a seemingly petty disagreement lies a complex reality of legal precedent, established processes, and a community’s right to define and defend its character. The next time you encounter a seemingly arbitrary HOA rule, will you see it as a simple restriction, or will you look for the deeper story of community standards and legal precedent behind it?

Case Participants

Petitioner Side

Debbie Westerman (petitioner)
Appeared on her own behalf
Kelly Zernich (witness)
Petitioner's realtor
Richard Ross (witness)
Petitioner's contractor's subcontractor

Respondent Side

Mark E. Lines (attorney)
Shaw & Lines, LLC
R. Patrick Whelan (attorney)
Shaw & Lines, LLC
Michael Brubaker (board member/witness)
Respondent's Board president

Neutral Parties

Diane Mihalsky (ALJ)
Office of Administrative Hearings
Judy Lowe (commissioner)
Arizona Department of Real Estate

Other Participants

Barb Warren (homeowner/applicant)
Application approved by the Board (used for comparison)
Felicia Del Sol (unknown)
Transmitted the decision electronically

Michael J. Stoltenberg vs. Rancho Del Oro Homeowners Association

Posted on April 17, 2018 by [email protected]

Case Summary

Case ID	18F-H1818023-REL
Agency	ADRE
Tribunal	OAH
Decision Date	2018-04-17
Administrative Law Judge	Velva Moses-Thompson
Outcome	The Administrative Law Judge dismissed the petition because the Petitioner failed to prove the alleged CC&R violation, and the claim was barred by the four-year statute of limitations.
Filing Fees Refunded	$500.00
Civil Penalties	$0.00

Parties & Counsel

Petitioner	Michael J. Stoltenberg	Counsel	—
Respondent	Rancho Del Oro Homeowners Association	Counsel	Lydia Linsmeier, Esq.

Alleged Violations

CC&R section 2.5

Outcome Summary

The Administrative Law Judge dismissed the petition because the Petitioner failed to prove the alleged CC&R violation, and the claim was barred by the four-year statute of limitations.

Why this result: Petitioner failed to establish a violation of CC&R section 2.5, and the petition was filed after the four-year statute of limitations (A.R.S. § 12-550) expired.

Key Issues & Findings

Alleged violation of Community Governing Document regarding pipe installation

Petitioner alleged the HOA violated CC&R section 2.5 by installing pipes for a well. Respondent argued that CC&R section 2.5 was inapplicable as it governs additional easements conveyed to a third party, and that the claim was barred by the four-year statute of limitations (A.R.S. § 12-550).

Orders: Petitioner's petition is dismissed. Respondent deemed the prevailing party.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

ARIZ. REV. STAT. § 12-550
CC&R section 2.5
ARIZ. REV. STAT. § 32-2199.02

Analytics Highlights

Topics: Statute of Limitations, Easement, CC&R Violation, Well Installation

Additional Citations:

ARIZ. REV. STAT. § 32-2199.01
ARIZ. REV. STAT. § 32-2199.02
ARIZ. REV. STAT. § 12-550
CC&R section 2.5

Video Overview

Audio Overview

Decision Documents

18F-H1818023-REL Decision – 629162.pdf

Uploaded 2026-04-24T11:09:54 (77.0 KB)

Administrative Law Judge Decision Briefing: Stoltenberg vs. Rancho Del Oro HOA

Executive Summary

This briefing analyzes the Administrative Law Judge (ALJ) Decision in case number 18F-H1818023-REL, concerning a dispute between homeowner Michael J. Stoltenberg and the Rancho Del Oro Homeowners Association (HOA). Mr. Stoltenberg alleged that the HOA violated community governing documents (CC&Rs) by installing pipes related to a well through his lot.

The ALJ, Velva Moses-Thompson, dismissed the petitioner’s case in its entirety. The decision was based on two independent and definitive grounds. First, Mr. Stoltenberg failed to meet his burden of proof on the merits of the case; the evidence demonstrated that the pipes were installed within a pre-existing easement and not improperly on his lot, and the specific CC&R section cited was inapplicable. Second, the petition was procedurally barred by Arizona’s four-year statute of limitations, as the installation occurred in the summer of 2013, and the action was filed after this period had expired. Consequently, the Rancho Del Oro HOA was deemed the prevailing party.

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I. Case Overview

This matter was brought before the Arizona Office of Administrative Hearings following a petition filed by Michael J. Stoltenberg against his HOA.

Case Detail

Information

Case Name

Michael J. Stoltenberg, Petitioner, vs. Rancho Del Oro Homeowners Association, Respondent

Case Number

18F-H1818023-REL

Hearing Body

Arizona Office of Administrative Hearings

Administrative Law Judge

Velva Moses-Thompson

Hearing Date

March 28, 2018

Decision Date

April 17, 2018

II. Core Dispute and Allegations

A. Petitioner’s Claim

The central allegation from the petitioner, Mr. Stoltenberg, was that the Rancho Del Oro HOA violated the Community Governing Document CC&Rs.

• Specific Allegation: The HOA improperly installed pipes through his lot as part of a well installation project.

• Cited CC&R Violations: The petition focused on violations of CC&R sections 1.13, 1.19, and 2.5. The decision notes that sections 1.13 and 1.19 are definition sections, making section 2.5 the substantive focus of the dispute.

B. Respondent’s Defense Strategy

The Rancho Del Oro HOA presented a multi-faceted defense against the petitioner’s claims, combining a procedural dismissal argument with a substantive rebuttal.

1. Statute of Limitations: The HOA contended the claim was barred by the four-year statute of limitations established in ARIZ. REV. STAT. § 12-550. They asserted that since the well and pipes were installed in the summer of 2013, the time frame for filing a petition had expired.

2. Inapplicability of CC&R Section 2.5: The HOA argued that this section was not relevant to the situation. They maintained that CC&R section 2.5 pertains specifically to instances where the HOA grants or conveys an additional easement to a third party, which had not occurred.

3. Factual Rebuttal: The HOA asserted that the pipes were installed within an easement that already existed at the time of installation, not on Mr. Stoltenberg’s lot outside of an easement.

III. Adjudicated Findings and Conclusions

The Administrative Law Judge made several key findings of fact and conclusions of law that formed the basis of the final order. The petitioner, Mr. Stoltenberg, bore the burden of proving the alleged violations by a “preponderance of the evidence.”

A. Findings of Fact

The ALJ’s decision was based on the testimony and evidence presented at the hearing. The key findings were:

• Witnesses: The court heard testimony from petitioner Michael J. Stoltenberg, HOA community manager Diana Crites, and HOA Board Chairman James Van Sickle.

• Location of Installation: Evidence showed the pipes were installed in an easement that was already in existence at the time of the 2013 installation.

• Failure of Evidentiary Support: The judge explicitly noted, “There was no evidence presented at hearing that the well or the well pipe were installed on Mr. Stoltenberg’s lot.”

B. Conclusions of Law

Based on the evidence and statutes, the ALJ reached the following legal conclusions:

• Statute of Limitations is Applicable: The judge affirmed that ARIZ. REV. STAT. § 12-550 establishes a four-year statute of limitations for such actions. The installation occurred in 2013, and Mr. Stoltenberg filed his petition after this four-year period had expired, rendering the claim time-barred.

• Interpretation of CC&R 2.5: The judge agreed with the HOA’s interpretation, concluding that CC&R section 2.5 applies to easements granted to a third party by the HOA.

• No Violation Occurred: The “weight of the evidence” demonstrated that the pipes were in an existing easement and the HOA did not grant or convey a new easement to a third party. Therefore, Mr. Stoltenberg failed to establish a violation of CC&R section 2.5.

• Failure to Meet Burden of Proof: Due to the lack of evidence and the inapplicability of the cited CC&R section, the petitioner failed to prove the alleged violation by a preponderance of the evidence.

IV. Final Order and Implications

Based on the dual findings that the claim was both time-barred and without merit, the Administrative Law Judge issued a decisive order.

• Order: “IT IS ORDERED that Mr. Stoltenberg’s petition is dismissed.”

• Prevailing Party: The Respondent, Rancho Del Oro Homeowners Association, was deemed the prevailing party in the matter.

• Next Steps: The decision is binding on the parties unless a rehearing is requested with the Commissioner of the Department of Real Estate within 30 days of the order’s service, pursuant to A.R.S. § 32-2199.04 and § 41-1092.09.

Study Guide: Stoltenberg v. Rancho Del Oro Homeowners Association (Case No. 18F-H1818023-REL)

This study guide provides a comprehensive review of the Administrative Law Judge Decision in the matter of Michael J. Stoltenberg versus the Rancho Del Oro Homeowners Association, heard by the Office of Administrative Hearings in Arizona.

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Short-Answer Quiz

Instructions: Answer the following ten questions in two to three complete sentences each, based on the information provided in the case document.

1. Who were the primary parties in case number 18F-H1818023-REL, and what were their respective roles?

2. What was the core allegation made by the Petitioner, Michael J. Stoltenberg, against the Respondent?

3. What two primary legal arguments did the Rancho Del Oro Homeowners Association present in its defense?

4. According to the judge’s findings, what crucial piece of evidence was not presented at the hearing regarding the location of the well and pipes?

5. What is the statute of limitations cited in this case, and why was it a critical factor in the judge’s decision?

6. How did the Administrative Law Judge interpret Community Governing Document CC&R section 2.5 in relation to the Respondent’s actions?

7. Who has the burden of proof in this type of hearing, and what is the specific standard of proof required to win the case?

8. What was the ultimate Order issued by the Administrative Law Judge, and who was named the prevailing party?

9. Aside from the statute of limitations, what was the other fundamental reason the Petitioner failed to prove his case?

10. After the judge’s Order was issued on April 17, 2018, what recourse was available to the parties involved?

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Answer Key

1. The primary parties were Petitioner Michael J. Stoltenberg, who brought the complaint, and Respondent Rancho Del Oro Homeowners Association, who was defending against the complaint. Mr. Stoltenberg represented himself, while the Homeowners Association was represented by its attorney, Lydia Linsmeier, Esq.

2. Mr. Stoltenberg alleged that the Homeowners Association violated sections 1.13, 1.19, and 2.5 of the Community Governing Document (CC&Rs). The basis of his petition was that the HOA had improperly installed pipes through his lot in connection with a new well.

3. The HOA argued that the claim was barred by the statute of limitations under ARIZ. REV. STAT. section 12-550, as the installation occurred in 2013, more than four years prior. The HOA also contended that CC&R section 2.5 did not apply because it refers to granting additional easements to a third party, which the HOA did not do.

4. The judge’s “Findings of Fact” state that “There was no evidence presented at hearing that the well or the well pipe were installed on Mr. Stoltenberg’s lot.” This lack of evidence was a key failure in the Petitioner’s case.

5. The statute of limitations cited is ARIZ. REV. STAT. section 12-550, which requires actions to be brought within four years. This was critical because the well and pipes were installed in the summer of 2013, and Mr. Stoltenberg filed his petition after this four-year period had expired, making his claim untimely.

6. The judge concluded that CC&R section 2.5 specifically applies to easements that are granted or conveyed to a third party by the Respondent. Since the evidence showed the pipes were installed in an existing easement and the HOA did not grant a new one to a third party, the judge found that this section was not violated.

7. The Petitioner, Mr. Stoltenberg, bears the burden of proof. The standard of proof required is a “preponderance of the evidence,” which means the evidence must have the most convincing force and be sufficient to incline a fair and impartial mind to one side of the issue over the other.

8. The Administrative Law Judge ordered that Mr. Stoltenberg’s petition be dismissed. As a result of the dismissal, the Respondent (Rancho Del Oro Homeowners Association) was deemed the prevailing party in the matter.

9. The Petitioner failed to prove his case because the weight of the evidence showed the HOA did not violate CC&R section 2.5. The evidence indicated the pipes were installed in a pre-existing easement, and the HOA did not grant or convey a new easement to a third party as described in that section.

10. Pursuant to A.R.S. §32-2199.02(B) and A.R.S. § 41-1092.09, the parties had the right to request a rehearing. This request had to be filed with the Commissioner of the Department of Real Estate within 30 days of the service of the Order.

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Essay Questions

Instructions: The following questions are designed for a more in-depth analysis of the case. Formulate a comprehensive essay-style response for each.

1. Analyze the concept of “burden of proof” as it applied in this case. How did the Petitioner’s failure to meet the “preponderance of the evidence” standard, particularly regarding the location of the pipes, contribute to the dismissal of his petition?

2. Discuss the significance of the statute of limitations (ARIZ. REV. STAT. section 12-550) in the judge’s decision. Why are such statutes important in legal proceedings, and how did it provide a separate and independent basis for dismissing the case?

3. Explain the legal reasoning behind the judge’s interpretation of CC&R section 2.5. Why was the distinction between an “existing easement” and granting a “new easement to a third party” a critical factor in the outcome?

4. Imagine you were legal counsel for the Petitioner. Based on the information in the decision, what kind of evidence would have been necessary to successfully prove a violation of the Community Governing Documents and overcome the Respondent’s defenses?

5. Examine the roles of the different entities involved in this dispute: the Petitioner, the Homeowners Association, the Office of Administrative Hearings, and the Arizona Department of Real Estate. How does the structure of this administrative hearing process provide a mechanism for resolving disputes between homeowners and HOAs?

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An official (in this case, Velva Moses-Thompson) who presides over administrative hearings, weighs evidence, and makes legal rulings and decisions.

ARIZ. ADMIN. CODE

The Arizona Administrative Code, a set of state regulations. Section R2-19-119 is cited as establishing the standard of proof for the hearing.

ARIZ. REV. STAT.

Arizona Revised Statutes, the collection of laws passed by the Arizona state legislature. Several statutes are cited, including those governing real estate, HOA disputes, and the statute of limitations.

Burden of Proof

The obligation on a party in a legal case to prove their allegations. In this matter, the burden of proof was on the Petitioner, Mr. Stoltenberg.

An abbreviation for Covenants, Conditions, and Restrictions, which are rules set forth in a Community Governing Document that property owners in a planned community or condominium must follow.

Easement

A legal right to use another person’s land for a specific, limited purpose. In this case, it refers to the area where pipes were installed, which the judge found was an “existing easement.”

Findings of Fact

The section of a legal decision that details the factual determinations made by the judge based on the evidence and testimony presented at a hearing.

Homeowners Association (HOA)

An organization in a planned community (like Rancho Del Oro) that creates and enforces rules for the properties and residents within its jurisdiction.

Notice of Hearing

A formal document issued to inform the parties of the date, time, location, and subject matter of a scheduled legal hearing.

Petitioner

The party who initiates a lawsuit or petition, seeking a legal remedy. In this case, Michael J. Stoltenberg.

Preponderance of the Evidence

The standard of proof in this case. Defined in the document as “The greater weight of the evidence…sufficient to incline a fair and impartial mind to one side of the issue rather than the other.”

Respondent

The party against whom a petition is filed; the party who must respond to the allegations. In this case, the Rancho Del Oro Homeowners Association.

Statute of Limitations

A law that sets the maximum amount of time that parties involved in a dispute have to initiate legal proceedings. In this case, ARIZ. REV. STAT. section 12-550 established a four-year limit.

Ellipsis

Case Participants

Petitioner Side

Michael J. Stoltenberg (petitioner)

Respondent Side

Lydia Peirce Linsmeier (HOA attorney)
Carpenter, Hazlewood, Delgado & Bolen, LLP
Nicole Payne (HOA attorney)
Carpenter, Hazlewood, Delgado & Bolen, LLP
Diana Crites (community manager)
Rancho Del Oro Homeowners Association
Testified for Respondent
James Van Sickle (board member)
Rancho Del Oro Homeowners Association
Chairman of the Board; testified for Respondent

Neutral Parties

Velva Moses-Thompson (ALJ)
Office of Administrative Hearings
Judy Lowe (Commissioner)
Arizona Department of Real Estate