Jeremy Whittaker vs Val Vista Lakes Community Association

Case Summary

Case ID 25F-H049-REL
Agency ADRE
Tribunal OAH
Decision Date 2025-12-02
Administrative Law Judge Adam D. Stone
Outcome none
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Jeremy Whittaker Counsel
Respondent Val Vista Lakes Community Association Counsel B. Austin Baillio

Alleged Violations

A.R.S. § 33-1811

Outcome Summary

The Administrative Law Judge denied the petition, ruling that the Association did not violate A.R.S. § 33-1811. The ALJ interpreted the statute's phrase 'action for compensation' to require proof that the conflicted director's relative received direct additional compensation (such as a bonus or raise) resulting from the contract. Since the Petitioner did not prove the relative received such specific compensation, the Tribunal concluded the statute was not triggered, despite acknowledging the relationship existed.

Why this result: Petitioner failed to prove by a preponderance of the evidence that the board members' relative received a direct financial benefit (compensation) from the specific contracts, which the ALJ deemed necessary to trigger the statutory disclosure requirement.

Key Issues & Findings

Conflict of interest; contracts

Petitioner argued contracts with CHDB Law were void because two directors were immediate family to a partner at the firm and failed to disclose this conflict in open meetings before action was taken.

Orders: Petition denied. Tribunal found Petitioner did not sustain burden of proof that a violation of A.R.S. § 33-1811 occurred.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 33-1811

Audio Overview

Decision Documents

25F-H049-REL Decision – 1325671.pdf

Uploaded 2026-01-23T18:22:23 (45.5 KB)

25F-H049-REL Decision – 1326128.pdf

Uploaded 2026-01-23T18:22:29 (42.0 KB)

25F-H049-REL Decision – 1327595.pdf

Uploaded 2026-01-23T18:22:35 (48.9 KB)

25F-H049-REL Decision – 1328824.pdf

Uploaded 2026-01-23T18:22:40 (47.5 KB)

25F-H049-REL Decision – 1340610.pdf

Uploaded 2026-01-23T18:22:44 (195.8 KB)

25F-H049-REL Decision – 1341273.pdf

Uploaded 2026-01-23T18:22:47 (45.7 KB)

25F-H049-REL Decision – 1341623.pdf

Uploaded 2026-01-23T18:22:51 (37.5 KB)

25F-H049-REL Decision – 1346067.pdf

Uploaded 2026-01-23T18:22:57 (195.8 KB)

25F-H049-REL Decision – 1346912.pdf

Uploaded 2026-01-23T18:23:03 (51.0 KB)

25F-H049-REL Decision – 1350318.pdf

Uploaded 2026-01-23T18:23:08 (49.2 KB)

25F-H049-REL Decision – 1355212.pdf

Uploaded 2026-01-23T18:23:14 (42.6 KB)

25F-H049-REL Decision – 1367233.pdf

Uploaded 2026-01-23T18:23:19 (62.9 KB)

25F-H049-REL Decision – 1374019.pdf

Uploaded 2026-01-23T18:23:23 (94.9 KB)





Briefing Doc – 25F-H049-REL


Briefing Document: Analysis of Whitaker v. Val Vista Lakes Community Association Hearing

Executive Summary

This document synthesizes testimony and arguments from the administrative hearing in the matter of Whitaker v. Val Vista Lakes Community Association (Docket 25F-H049-REL). The central issue is an alleged violation of Arizona Revised Statute (ARS) § 33-1811, which governs conflicts of interest for board members of homeowners associations. The petitioner, Jeremy Whitaker, alleges that board members Diana Evershower and Brody Herado failed to properly declare conflicts of interest arising from their familial relationships with Jonathan Evershower, a partner at the association’s legal counsel, Carpenter Hazlewood Delgado Bolan (CHDB).

The petitioner contends that numerous actions for compensation involving CHDB—including new engagements, litigation directives, rate increases, and invoice approvals—were undertaken without the required per-issue conflict declarations in an open meeting, as mandated by statute. The respondent, Val Vista Lakes, counters that the statute places the onus on individual directors, not the association, and that no violation occurred because there was no direct financial or other tangible benefit to the directors or their relative. Furthermore, the respondent argues that potential conflicts were disclosed, and that sensitive legal matters are appropriately handled in executive session to protect attorney-client privilege. The hearing featured conflicting testimony from current and former board members, centering on the interpretation of “benefit” under the statute, whether required disclosures were ever made publicly, and the procedural validity of the association’s engagement with its legal counsel.

Central Dispute: Interpretation and Application of ARS § 33-1811

The core of the case revolves around the specific requirements of ARS § 33-1811. The statute dictates that if a board action for compensation would “benefit” a director or their immediate family (including a spouse or child), that director “shall declare a conflict of interest for that issue.” The statute further specifies the declaration must be made “in an open meeting of the board of directors before the board discusses or takes action on that issue.”

Petitioner’s Position

Per-Transaction Disclosure: The petitioner argues, citing the Arizona Court of Appeals case Arizona’s Biltmore Hotel Villas v. Tomlinfinny, that conflict disclosures must be transaction-specific and contemporaneous. A single, past disclosure is legally insufficient to cover all future actions.

Broad Definition of “Benefit”: The word “financial” does not appear in the statute. The petitioner posits that “benefit” encompasses more than direct pecuniary gain, including reputational enhancement, shared overhead costs, and the overall economic health of the law firm, which benefits all partners.

Open Meeting Mandate is Absolute: Disclosures made in executive session or implied through email votes do not satisfy the statute’s explicit “open meeting” requirement. The petitioner asserts that the proper procedure is to declare the conflict in an open session before recessing to an executive session for privileged discussion.

Association Liability: The actions were taken by individuals acting in their official capacity as board members, making the association liable for the violations.

Respondent’s Position

No Association Duty: The respondent’s counsel argues that ARS § 33-1811 imposes a duty on individual board members, not the association as an entity. Therefore, the association cannot, as a matter of law, violate the statute.

No Proven Benefit: The central defense is that no benefit accrued to the directors or their relative. Testimony asserts Jonathan Evershower is a “named partner” but not a shareholder, receives no bonuses, and his salary is derived solely from his own billable hours on matters unrelated to Val Vista Lakes.

Conflict with Attorney-Client Privilege: The respondent contends that forcing disclosures of legal engagements into open session would conflict with ARS § 33-1804, which authorizes legal discussions in executive session to protect attorney-client privilege.

Superior Court Precedent: Counsel claims a Maricopa County Superior Court judge has already ruled in a related matter (Nathan Brown lawsuit) that no violation of the statute occurred.

The Alleged Conflict of Interest

The conflict centers on two board members and their relationship to a partner at the CHDB law firm.

Diana Evershower: Board Treasurer and mother of Jonathan Evershower.

Brody Herado: Board member and husband of Jonathan Evershower.

Jonathan Evershower: Identified as a “named partner” at CHDB Law. Testimony indicates he is not a shareholder, receives no bonuses, and his compensation is based on his personal billable hours for clients other than Val Vista Lakes. He does not perform any work for the Val Vista Lakes account.

Key Areas of Contention and Evidence

1. The Nature of “Benefit”

A significant portion of testimony was dedicated to defining whether Jonathan Evershower and, by extension, his family on the board, benefited from CHDB’s work for the association.

Arguments for Benefit (Petitioner)

Arguments Against Benefit (Respondent)

Reputational Benefit: Witness Bill Satell, an attorney and former board president, testified that securing a large client like Val Vista Lakes (over 2,000 members) provides a significant “reputational benefit” that helps the firm attract more clients. He cited a CHDB legal brief where the firm touted itself as “one of the largest community association law firms in the southwest” as evidence of this marketing advantage.

No Financial Link: Brody Herado and Diana Evershower testified that their relative receives no direct financial gain, bonuses, or partnership distributions from Val Vista Lakes’ business. His salary is described as entirely separate from this revenue stream.

Shared Overhead and Firm Viability: Mr. Satell and Mr. Thompson testified that revenue from any client contributes to the firm’s overall health, paying for shared overhead (rent, utilities, malpractice insurance) and ensuring its continued existence, which benefits all partners.

Speculative and Intangible: Respondent’s counsel dismissed the idea of “reputational benefit” as vague, speculative, and not the intended scope of the statute, which was designed to prevent kickback schemes.

Statutory Language: The petitioner repeatedly emphasized that the statute uses the word “benefit” without the qualifier “financial,” implying a broader legislative intent.

“Amazon” Analogy: Respondent’s counsel offered a hypothetical: if a board member worked for Amazon, they would not be expected to declare a conflict every time the association bought lake chemicals from Amazon, as the benefit is too remote.

2. The Disclosure Controversy

Whether any valid disclosures were ever made is a central factual dispute.

Petitioner’s Evidence: The petitioner claims that despite subpoenas for all open meeting conflict declarations and a review of all open meeting video recordings, the respondent produced no evidence of a valid, per-issue declaration being made in an open meeting. Witnesses Sharon Maiden and Mark Thompson testified they never saw such a disclosure.

Respondent’s Evidence:

◦ Brody Herado and Diana Evershower testified they did disclose their “potential conflict” or relationship multiple times.

◦ Specific instances cited include a town hall meeting, a board training session, and a February 2023 or 2024 open meeting regarding the renewal of a contract for the management company, First Service Residential (FSR).

◦ However, both witnesses were unable to provide specific dates or point to meeting minutes or videos for most other alleged disclosures, particularly those related to specific legal engagements.

◦ A key piece of evidence introduced by the petitioner is a legal brief from a prior hearing (Exhibit C) where the respondent’s counsel, Joshua Bolan, stated that Mr. Herado and Mrs. Evershower “disclose[d] their conflict to the newly elected board as required by Arizona law” in the “first executive session.”

3. Procedural and Contractual Disputes

The process by which CHDB was engaged and compensated was heavily scrutinized.

The 2005 Engagement Letter: The respondent claims a 2005 engagement letter with Carpenter Hazelwood (CHDB’s predecessor) remains in effect and authorizes ongoing legal work without new board votes. Former board presidents Satell and Maiden testified that during their tenures, other firms were appointed as general counsel, superseding any prior agreement, and that they were unaware of the 2005 letter. The petitioner notes the letter is unsigned by any association representative and is not supported by any meeting minutes.

Executive Session and Email Votes: Testimony and exhibits (emails, executive session minutes) showed that decisions to engage CHDB for specific matters, such as the Nathan Brown lawsuit, were made either via unanimous consent emails or in executive session. This prevented any possibility of an open meeting disclosure before the board acted.

Rate Increases: Former director Mark Thompson testified that a CHDB rate sheet proposing new 2025 rates was provided to the board as part of an executive session packet and was never discussed in an open meeting. He affirmed that this constituted an “action for compensation” under the statute.

Insurance Company Engagement: For the Nathan Brown lawsuit, the respondent argues the ultimate decision to hire CHDB was made by the association’s insurance carrier, not the board, thereby negating any conflict. The petitioner and witness Sharon Maiden counter-testified that the board first voted to engage CHDB on the matter in December 2023, months before it was turned over to insurance in February 2024.

Summary of Key Witness Testimonies

Witness

Key Testimony Points

Brody Herado

Board Member

Acknowledged his husband is a partner at CHDB but claimed there is no actual conflict due to a lack of financial benefit. Testified he disclosed the relationship in open and executive sessions “multiple times,” specifically citing a February 2023/2024 FSR meeting, but could not recall other specific dates.

Diana Evershower

Board Treasurer

Stated she does not believe a conflict exists but disclosed a “potential conflict” as advised during a board training. Denied personally approving a CHDB invoice despite her name appearing on the general ledger. Claimed disclosures were made but could not provide specific dates or meeting minutes.

Bill Satell

Former President, Attorney

Opined that a conflict exists under a broad reading of “benefit,” including reputational gain. Testified CHDB was not general counsel during his tenure and was superseded by other firms.

Sharon Maiden

Former President

Testified CHDB was not general counsel during her tenure. Stated she never witnessed Herado or Evershower make an open meeting conflict declaration on a CHDB matter. Confirmed votes to engage CHDB were taken in executive session or via email. Described a scheduled open meeting to discuss the conflict being canceled after the board majority became “unavailable.”

Mark Thompson

Former Director

Testified he never witnessed an open meeting declaration by Herado or Evershower regarding CHDB. Confirmed a CHDB rate sheet was discussed exclusively in executive session. Stated he received a letter from CHDB’s counsel, Joshua Bolan, which he perceived as threatening and intimidating regarding his testimony.






Study Guide – 25F-H049-REL


{ “case”: { “docket_no”: “25F-H049-REL”, “case_title”: “Jeremy Whittaker v. Val Vista Lakes Community Association”, “decision_date”: “2025-12-02”, “alj_name”: “Adam D. Stone”, “tribunal”: “OAH”, “agency”: “ADRE” }, “questions”: [ { “question”: “If a board member’s relative works for a vendor hired by the HOA, is that automatically a conflict of interest requiring disclosure?”, “short_answer”: “Not necessarily. The ALJ ruled that if there is no evidence the relative received specific additional compensation (like a bonus or raise) from the contract, a violation may not exist.”, “detailed_answer”: “The ALJ determined that a conflict of interest under A.R.S. § 33-1811 requires evidence that the specific contract or decision resulted in compensation for the relative. In this case, testimony indicated the relative received a salary based on their own billable hours, not the HOA’s contract.”, “alj_quote”: “Mr. Whittaker did not present any evidence that Mr. Ebertshauser received any additional compensation such as a raise, a bonus or other incentive from CHDB Law once they were hired by Val Vista Lakes.”, “legal_basis”: “A.R.S. § 33-1811”, “topic_tags”: [ “conflict of interest”, “vendor contracts”, “compensation” ] }, { “question”: “Does a law firm paying for a relative’s office space or insurance count as ‘compensation’ that triggers a conflict of interest?”, “short_answer”: “No. The ALJ distinguished between a ‘benefit’ (like overhead) and ‘compensation,’ ruling that the statute requires the latter.”, “detailed_answer”: “The decision clarified that while professional overhead provided by a firm is a benefit to an employee/partner, it does not constitute ‘compensation’ under the statute’s requirement for a ‘contract, decision or other action for compensation.'”, “alj_quote”: “Further, the fact that a law firm pays for malpractice insurance, or an office space, is not compensation, rather it is a benefit.”, “legal_basis”: “A.R.S. § 33-1811”, “topic_tags”: [ “legal definitions”, “financial benefit” ] }, { “question”: “Is a board member legally required to abstain from voting if they have a conflict of interest?”, “short_answer”: “No. While the ALJ noted it is a ‘best practice’ to abstain, the statute only mandates disclosure, not recusal.”, “detailed_answer”: “The decision clarifies that Arizona law requires a board member to declare the conflict in an open meeting before the discussion or action, but it explicitly permits them to vote on the issue after doing so.”, “alj_quote”: “Admittedly, the best practice of a Board member would be to abstain from voting, however, the statute does not require the same.”, “legal_basis”: “A.R.S. § 33-1811”, “topic_tags”: [ “voting rights”, “board ethics”, “abstention” ] }, { “question”: “Does the type of partnership a relative holds in a firm matter for conflict of interest purposes?”, “short_answer”: “Yes. The ALJ indicated that a ‘true shareholder with profit sharing’ would create a conflict, whereas a partner receiving only a salary might not.”, “detailed_answer”: “The ALJ distinguished between partners who share in the firm’s overall profits (which would be affected by the HOA contract) and those who are salaried based on their own work. Without evidence of profit sharing, the conflict was not proven.”, “alj_quote”: “If Mr. Ebertshauser was a sole practitioner and/or a true shareholder with profit sharing, there would absolutely be a conflict of interest which would need to be disclosed by Ms. Ebertshauser and Mr. Hurtado.”, “legal_basis”: “A.R.S. § 33-1811”, “topic_tags”: [ “profit sharing”, “corporate structure”, “conflict of interest” ] }, { “question”: “Who has the burden of proof in an HOA dispute hearing?”, “short_answer”: “The homeowner (Petitioner) bears the burden of proof by a preponderance of the evidence.”, “detailed_answer”: “The homeowner filing the petition must prove that the HOA violated the statute or governing documents. In this case, the Petitioner failed to demonstrate the violation.”, “alj_quote”: “Petitioner bears the burden of proof to establish that Respondent violated A.R.S. § 33-1811 by a preponderance of the evidence.”, “legal_basis”: “A.R.S. § 41-1092.07(G)(2)”, “topic_tags”: [ “burden of proof”, “legal procedure” ] }, { “question”: “Can I recover my filing fee if I lose my hearing against the HOA?”, “short_answer”: “No. The filing fee is only awarded if the Petitioner prevails.”, “detailed_answer”: “Because the tribunal denied the petition, the homeowner was not entitled to reimbursement of the $500 filing fee.”, “alj_quote”: “IT IS ORDERED that Petitioners’ petition is denied as to a violation of A.R.S. 33-1811, and Petitioner is not entitled to his filing fee of $500.00.”, “legal_basis”: “A.R.S. § 32-2199”, “topic_tags”: [ “filing fees”, “penalties” ] } ] }






Blog Post – 25F-H049-REL


{ “case”: { “docket_no”: “25F-H049-REL”, “case_title”: “Jeremy Whittaker v. Val Vista Lakes Community Association”, “decision_date”: “2025-12-02”, “alj_name”: “Adam D. Stone”, “tribunal”: “OAH”, “agency”: “ADRE” }, “questions”: [ { “question”: “If a board member’s relative works for a vendor hired by the HOA, is that automatically a conflict of interest requiring disclosure?”, “short_answer”: “Not necessarily. The ALJ ruled that if there is no evidence the relative received specific additional compensation (like a bonus or raise) from the contract, a violation may not exist.”, “detailed_answer”: “The ALJ determined that a conflict of interest under A.R.S. § 33-1811 requires evidence that the specific contract or decision resulted in compensation for the relative. In this case, testimony indicated the relative received a salary based on their own billable hours, not the HOA’s contract.”, “alj_quote”: “Mr. Whittaker did not present any evidence that Mr. Ebertshauser received any additional compensation such as a raise, a bonus or other incentive from CHDB Law once they were hired by Val Vista Lakes.”, “legal_basis”: “A.R.S. § 33-1811”, “topic_tags”: [ “conflict of interest”, “vendor contracts”, “compensation” ] }, { “question”: “Does a law firm paying for a relative’s office space or insurance count as ‘compensation’ that triggers a conflict of interest?”, “short_answer”: “No. The ALJ distinguished between a ‘benefit’ (like overhead) and ‘compensation,’ ruling that the statute requires the latter.”, “detailed_answer”: “The decision clarified that while professional overhead provided by a firm is a benefit to an employee/partner, it does not constitute ‘compensation’ under the statute’s requirement for a ‘contract, decision or other action for compensation.'”, “alj_quote”: “Further, the fact that a law firm pays for malpractice insurance, or an office space, is not compensation, rather it is a benefit.”, “legal_basis”: “A.R.S. § 33-1811”, “topic_tags”: [ “legal definitions”, “financial benefit” ] }, { “question”: “Is a board member legally required to abstain from voting if they have a conflict of interest?”, “short_answer”: “No. While the ALJ noted it is a ‘best practice’ to abstain, the statute only mandates disclosure, not recusal.”, “detailed_answer”: “The decision clarifies that Arizona law requires a board member to declare the conflict in an open meeting before the discussion or action, but it explicitly permits them to vote on the issue after doing so.”, “alj_quote”: “Admittedly, the best practice of a Board member would be to abstain from voting, however, the statute does not require the same.”, “legal_basis”: “A.R.S. § 33-1811”, “topic_tags”: [ “voting rights”, “board ethics”, “abstention” ] }, { “question”: “Does the type of partnership a relative holds in a firm matter for conflict of interest purposes?”, “short_answer”: “Yes. The ALJ indicated that a ‘true shareholder with profit sharing’ would create a conflict, whereas a partner receiving only a salary might not.”, “detailed_answer”: “The ALJ distinguished between partners who share in the firm’s overall profits (which would be affected by the HOA contract) and those who are salaried based on their own work. Without evidence of profit sharing, the conflict was not proven.”, “alj_quote”: “If Mr. Ebertshauser was a sole practitioner and/or a true shareholder with profit sharing, there would absolutely be a conflict of interest which would need to be disclosed by Ms. Ebertshauser and Mr. Hurtado.”, “legal_basis”: “A.R.S. § 33-1811”, “topic_tags”: [ “profit sharing”, “corporate structure”, “conflict of interest” ] }, { “question”: “Who has the burden of proof in an HOA dispute hearing?”, “short_answer”: “The homeowner (Petitioner) bears the burden of proof by a preponderance of the evidence.”, “detailed_answer”: “The homeowner filing the petition must prove that the HOA violated the statute or governing documents. In this case, the Petitioner failed to demonstrate the violation.”, “alj_quote”: “Petitioner bears the burden of proof to establish that Respondent violated A.R.S. § 33-1811 by a preponderance of the evidence.”, “legal_basis”: “A.R.S. § 41-1092.07(G)(2)”, “topic_tags”: [ “burden of proof”, “legal procedure” ] }, { “question”: “Can I recover my filing fee if I lose my hearing against the HOA?”, “short_answer”: “No. The filing fee is only awarded if the Petitioner prevails.”, “detailed_answer”: “Because the tribunal denied the petition, the homeowner was not entitled to reimbursement of the $500 filing fee.”, “alj_quote”: “IT IS ORDERED that Petitioners’ petition is denied as to a violation of A.R.S. 33-1811, and Petitioner is not entitled to his filing fee of $500.00.”, “legal_basis”: “A.R.S. § 32-2199”, “topic_tags”: [ “filing fees”, “penalties” ] } ] }


Case Participants

Petitioner Side

  • Jeremy Whittaker (petitioner)
    Homeowner
    Appeared on his own behalf
  • Mark Thompson (witness)
    Former Board Member
    Called by Petitioner; testified regarding lack of disclosure
  • Sharon Maiden (witness)
    Former Board President
    Called by Petitioner; testified regarding lack of open meeting disclosures
  • Bill Suttell (witness)
    Former Board President/Attorney
    Called by Petitioner; testified regarding general counsel history and reputational benefit

Respondent Side

  • B. Austin Baillio (attorney)
    Maxwell & Morgan, P.C.
    Represented Val Vista Lakes Community Association
  • Brodie Hurtado (witness)
    Board Member
    Called by Petitioner; spouse of Jonathan Ebertshauser; denied conflict/financial benefit
  • Diana Ebertshauser (witness)
    Board Member/Treasurer
    Called by Petitioner; mother of Jonathan Ebertshauser; denied conflict/financial benefit
  • Jonathan Ebertshauser (attorney)
    CHDB Law
    Partner at CHDB Law; relative of directors Hurtado and Diana Ebertshauser
  • Josh Bolen (attorney)
    CHDB Law
    General Counsel for Association; mentioned in testimony regarding executive sessions
  • Laura Tannery (property manager)
    FirstService Residential
    General Manager
  • Bryan Patterson (board member)
    Board President
    Present at hearing as board representative
  • Karen Lewis (board member)
    Board Secretary
    Mentioned in meeting minutes
  • Brian Solomon (board member)
    Board Treasurer
    Mentioned in meeting minutes
  • Jacob Broderick (board member)
    Board Vice-President
    Mentioned in meeting minutes
  • Kevin McPhillips (board member)
    Director
    Mentioned in meeting minutes

Neutral Parties

  • Adam D. Stone (ALJ)
    Office of Administrative Hearings
    Presiding Administrative Law Judge
  • Susan Nicolson (commissioner)
    Arizona Department of Real Estate

Other Participants

  • Curtis Ekmark (attorney)
    Carpenter Hazlewood (former)
    Mentioned in testimony regarding past legal work
  • Lynn Krupnik (attorney)
    Krupnik & Speas
    Mentioned in testimony as former General Counsel

Jeremy Whittaker vs Val Vista Lakes Community Association

Case Summary

Case ID 25F-H049-REL
Agency ADRE
Tribunal OAH
Decision Date 2025-12-02
Administrative Law Judge Adam D. Stone
Outcome none
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Jeremy Whittaker Counsel
Respondent Val Vista Lakes Community Association Counsel B. Austin Baillio

Alleged Violations

A.R.S. § 33-1811

Outcome Summary

The Administrative Law Judge denied the petition, ruling that the Association did not violate A.R.S. § 33-1811. The ALJ interpreted the statute's phrase 'action for compensation' to require proof that the conflicted director's relative received direct additional compensation (such as a bonus or raise) resulting from the contract. Since the Petitioner did not prove the relative received such specific compensation, the Tribunal concluded the statute was not triggered, despite acknowledging the relationship existed.

Why this result: Petitioner failed to prove by a preponderance of the evidence that the board members' relative received a direct financial benefit (compensation) from the specific contracts, which the ALJ deemed necessary to trigger the statutory disclosure requirement.

Key Issues & Findings

Conflict of interest; contracts

Petitioner argued contracts with CHDB Law were void because two directors were immediate family to a partner at the firm and failed to disclose this conflict in open meetings before action was taken.

Orders: Petition denied. Tribunal found Petitioner did not sustain burden of proof that a violation of A.R.S. § 33-1811 occurred.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 33-1811

Decision Documents

25F-H049-REL Decision – 1325671.pdf

Uploaded 2026-01-20T14:31:15 (45.5 KB)

25F-H049-REL Decision – 1326128.pdf

Uploaded 2026-01-20T14:31:15 (42.0 KB)

25F-H049-REL Decision – 1327595.pdf

Uploaded 2026-01-20T14:31:15 (48.9 KB)

25F-H049-REL Decision – 1328824.pdf

Uploaded 2026-01-20T14:31:15 (47.5 KB)

25F-H049-REL Decision – 1340610.pdf

Uploaded 2026-01-20T14:31:15 (195.8 KB)

25F-H049-REL Decision – 1341273.pdf

Uploaded 2026-01-20T14:31:16 (45.7 KB)

25F-H049-REL Decision – 1341623.pdf

Uploaded 2026-01-20T14:31:16 (37.5 KB)

25F-H049-REL Decision – 1346067.pdf

Uploaded 2026-01-20T14:31:16 (195.8 KB)

25F-H049-REL Decision – 1346912.pdf

Uploaded 2026-01-20T14:31:16 (51.0 KB)

25F-H049-REL Decision – 1350318.pdf

Uploaded 2026-01-20T14:31:16 (49.2 KB)

25F-H049-REL Decision – 1355212.pdf

Uploaded 2026-01-20T14:31:17 (42.6 KB)

25F-H049-REL Decision – 1367233.pdf

Uploaded 2026-01-20T14:31:17 (62.9 KB)

25F-H049-REL Decision – 1374019.pdf

Uploaded 2026-01-20T14:31:17 (94.9 KB)





Briefing Doc – 25F-H049-REL


Briefing Document: Analysis of Whitaker v. Val Vista Lakes Community Association Hearing

Executive Summary

This document synthesizes testimony and arguments from the administrative hearing in the matter of Whitaker v. Val Vista Lakes Community Association (Docket 25F-H049-REL). The central issue is an alleged violation of Arizona Revised Statute (ARS) § 33-1811, which governs conflicts of interest for board members of homeowners associations. The petitioner, Jeremy Whitaker, alleges that board members Diana Evershower and Brody Herado failed to properly declare conflicts of interest arising from their familial relationships with Jonathan Evershower, a partner at the association’s legal counsel, Carpenter Hazlewood Delgado Bolan (CHDB).

The petitioner contends that numerous actions for compensation involving CHDB—including new engagements, litigation directives, rate increases, and invoice approvals—were undertaken without the required per-issue conflict declarations in an open meeting, as mandated by statute. The respondent, Val Vista Lakes, counters that the statute places the onus on individual directors, not the association, and that no violation occurred because there was no direct financial or other tangible benefit to the directors or their relative. Furthermore, the respondent argues that potential conflicts were disclosed, and that sensitive legal matters are appropriately handled in executive session to protect attorney-client privilege. The hearing featured conflicting testimony from current and former board members, centering on the interpretation of “benefit” under the statute, whether required disclosures were ever made publicly, and the procedural validity of the association’s engagement with its legal counsel.

Central Dispute: Interpretation and Application of ARS § 33-1811

The core of the case revolves around the specific requirements of ARS § 33-1811. The statute dictates that if a board action for compensation would “benefit” a director or their immediate family (including a spouse or child), that director “shall declare a conflict of interest for that issue.” The statute further specifies the declaration must be made “in an open meeting of the board of directors before the board discusses or takes action on that issue.”

Petitioner’s Position

Per-Transaction Disclosure: The petitioner argues, citing the Arizona Court of Appeals case Arizona’s Biltmore Hotel Villas v. Tomlinfinny, that conflict disclosures must be transaction-specific and contemporaneous. A single, past disclosure is legally insufficient to cover all future actions.

Broad Definition of “Benefit”: The word “financial” does not appear in the statute. The petitioner posits that “benefit” encompasses more than direct pecuniary gain, including reputational enhancement, shared overhead costs, and the overall economic health of the law firm, which benefits all partners.

Open Meeting Mandate is Absolute: Disclosures made in executive session or implied through email votes do not satisfy the statute’s explicit “open meeting” requirement. The petitioner asserts that the proper procedure is to declare the conflict in an open session before recessing to an executive session for privileged discussion.

Association Liability: The actions were taken by individuals acting in their official capacity as board members, making the association liable for the violations.

Respondent’s Position

No Association Duty: The respondent’s counsel argues that ARS § 33-1811 imposes a duty on individual board members, not the association as an entity. Therefore, the association cannot, as a matter of law, violate the statute.

No Proven Benefit: The central defense is that no benefit accrued to the directors or their relative. Testimony asserts Jonathan Evershower is a “named partner” but not a shareholder, receives no bonuses, and his salary is derived solely from his own billable hours on matters unrelated to Val Vista Lakes.

Conflict with Attorney-Client Privilege: The respondent contends that forcing disclosures of legal engagements into open session would conflict with ARS § 33-1804, which authorizes legal discussions in executive session to protect attorney-client privilege.

Superior Court Precedent: Counsel claims a Maricopa County Superior Court judge has already ruled in a related matter (Nathan Brown lawsuit) that no violation of the statute occurred.

The Alleged Conflict of Interest

The conflict centers on two board members and their relationship to a partner at the CHDB law firm.

Diana Evershower: Board Treasurer and mother of Jonathan Evershower.

Brody Herado: Board member and husband of Jonathan Evershower.

Jonathan Evershower: Identified as a “named partner” at CHDB Law. Testimony indicates he is not a shareholder, receives no bonuses, and his compensation is based on his personal billable hours for clients other than Val Vista Lakes. He does not perform any work for the Val Vista Lakes account.

Key Areas of Contention and Evidence

1. The Nature of “Benefit”

A significant portion of testimony was dedicated to defining whether Jonathan Evershower and, by extension, his family on the board, benefited from CHDB’s work for the association.

Arguments for Benefit (Petitioner)

Arguments Against Benefit (Respondent)

Reputational Benefit: Witness Bill Satell, an attorney and former board president, testified that securing a large client like Val Vista Lakes (over 2,000 members) provides a significant “reputational benefit” that helps the firm attract more clients. He cited a CHDB legal brief where the firm touted itself as “one of the largest community association law firms in the southwest” as evidence of this marketing advantage.

No Financial Link: Brody Herado and Diana Evershower testified that their relative receives no direct financial gain, bonuses, or partnership distributions from Val Vista Lakes’ business. His salary is described as entirely separate from this revenue stream.

Shared Overhead and Firm Viability: Mr. Satell and Mr. Thompson testified that revenue from any client contributes to the firm’s overall health, paying for shared overhead (rent, utilities, malpractice insurance) and ensuring its continued existence, which benefits all partners.

Speculative and Intangible: Respondent’s counsel dismissed the idea of “reputational benefit” as vague, speculative, and not the intended scope of the statute, which was designed to prevent kickback schemes.

Statutory Language: The petitioner repeatedly emphasized that the statute uses the word “benefit” without the qualifier “financial,” implying a broader legislative intent.

“Amazon” Analogy: Respondent’s counsel offered a hypothetical: if a board member worked for Amazon, they would not be expected to declare a conflict every time the association bought lake chemicals from Amazon, as the benefit is too remote.

2. The Disclosure Controversy

Whether any valid disclosures were ever made is a central factual dispute.

Petitioner’s Evidence: The petitioner claims that despite subpoenas for all open meeting conflict declarations and a review of all open meeting video recordings, the respondent produced no evidence of a valid, per-issue declaration being made in an open meeting. Witnesses Sharon Maiden and Mark Thompson testified they never saw such a disclosure.

Respondent’s Evidence:

◦ Brody Herado and Diana Evershower testified they did disclose their “potential conflict” or relationship multiple times.

◦ Specific instances cited include a town hall meeting, a board training session, and a February 2023 or 2024 open meeting regarding the renewal of a contract for the management company, First Service Residential (FSR).

◦ However, both witnesses were unable to provide specific dates or point to meeting minutes or videos for most other alleged disclosures, particularly those related to specific legal engagements.

◦ A key piece of evidence introduced by the petitioner is a legal brief from a prior hearing (Exhibit C) where the respondent’s counsel, Joshua Bolan, stated that Mr. Herado and Mrs. Evershower “disclose[d] their conflict to the newly elected board as required by Arizona law” in the “first executive session.”

3. Procedural and Contractual Disputes

The process by which CHDB was engaged and compensated was heavily scrutinized.

The 2005 Engagement Letter: The respondent claims a 2005 engagement letter with Carpenter Hazelwood (CHDB’s predecessor) remains in effect and authorizes ongoing legal work without new board votes. Former board presidents Satell and Maiden testified that during their tenures, other firms were appointed as general counsel, superseding any prior agreement, and that they were unaware of the 2005 letter. The petitioner notes the letter is unsigned by any association representative and is not supported by any meeting minutes.

Executive Session and Email Votes: Testimony and exhibits (emails, executive session minutes) showed that decisions to engage CHDB for specific matters, such as the Nathan Brown lawsuit, were made either via unanimous consent emails or in executive session. This prevented any possibility of an open meeting disclosure before the board acted.

Rate Increases: Former director Mark Thompson testified that a CHDB rate sheet proposing new 2025 rates was provided to the board as part of an executive session packet and was never discussed in an open meeting. He affirmed that this constituted an “action for compensation” under the statute.

Insurance Company Engagement: For the Nathan Brown lawsuit, the respondent argues the ultimate decision to hire CHDB was made by the association’s insurance carrier, not the board, thereby negating any conflict. The petitioner and witness Sharon Maiden counter-testified that the board first voted to engage CHDB on the matter in December 2023, months before it was turned over to insurance in February 2024.

Summary of Key Witness Testimonies

Witness

Key Testimony Points

Brody Herado

Board Member

Acknowledged his husband is a partner at CHDB but claimed there is no actual conflict due to a lack of financial benefit. Testified he disclosed the relationship in open and executive sessions “multiple times,” specifically citing a February 2023/2024 FSR meeting, but could not recall other specific dates.

Diana Evershower

Board Treasurer

Stated she does not believe a conflict exists but disclosed a “potential conflict” as advised during a board training. Denied personally approving a CHDB invoice despite her name appearing on the general ledger. Claimed disclosures were made but could not provide specific dates or meeting minutes.

Bill Satell

Former President, Attorney

Opined that a conflict exists under a broad reading of “benefit,” including reputational gain. Testified CHDB was not general counsel during his tenure and was superseded by other firms.

Sharon Maiden

Former President

Testified CHDB was not general counsel during her tenure. Stated she never witnessed Herado or Evershower make an open meeting conflict declaration on a CHDB matter. Confirmed votes to engage CHDB were taken in executive session or via email. Described a scheduled open meeting to discuss the conflict being canceled after the board majority became “unavailable.”

Mark Thompson

Former Director

Testified he never witnessed an open meeting declaration by Herado or Evershower regarding CHDB. Confirmed a CHDB rate sheet was discussed exclusively in executive session. Stated he received a letter from CHDB’s counsel, Joshua Bolan, which he perceived as threatening and intimidating regarding his testimony.


Case Participants

Petitioner Side

  • Jeremy Whittaker (petitioner)
    Homeowner
    Appeared on his own behalf
  • Mark Thompson (witness)
    Former Board Member
    Called by Petitioner; testified regarding lack of disclosure
  • Sharon Maiden (witness)
    Former Board President
    Called by Petitioner; testified regarding lack of open meeting disclosures
  • Bill Suttell (witness)
    Former Board President/Attorney
    Called by Petitioner; testified regarding general counsel history and reputational benefit

Respondent Side

  • B. Austin Baillio (attorney)
    Maxwell & Morgan, P.C.
    Represented Val Vista Lakes Community Association
  • Brodie Hurtado (witness)
    Board Member
    Called by Petitioner; spouse of Jonathan Ebertshauser; denied conflict/financial benefit
  • Diana Ebertshauser (witness)
    Board Member/Treasurer
    Called by Petitioner; mother of Jonathan Ebertshauser; denied conflict/financial benefit
  • Jonathan Ebertshauser (attorney)
    CHDB Law
    Partner at CHDB Law; relative of directors Hurtado and Diana Ebertshauser
  • Josh Bolen (attorney)
    CHDB Law
    General Counsel for Association; mentioned in testimony regarding executive sessions
  • Laura Tannery (property manager)
    FirstService Residential
    General Manager
  • Bryan Patterson (board member)
    Board President
    Present at hearing as board representative
  • Karen Lewis (board member)
    Board Secretary
    Mentioned in meeting minutes
  • Brian Solomon (board member)
    Board Treasurer
    Mentioned in meeting minutes
  • Jacob Broderick (board member)
    Board Vice-President
    Mentioned in meeting minutes
  • Kevin McPhillips (board member)
    Director
    Mentioned in meeting minutes

Neutral Parties

  • Adam D. Stone (ALJ)
    Office of Administrative Hearings
    Presiding Administrative Law Judge
  • Susan Nicolson (commissioner)
    Arizona Department of Real Estate

Other Participants

  • Curtis Ekmark (attorney)
    Carpenter Hazlewood (former)
    Mentioned in testimony regarding past legal work
  • Lynn Krupnik (attorney)
    Krupnik & Speas
    Mentioned in testimony as former General Counsel

Samantha and Millard C. Finch v. Mountain Gate Community aka Copper Canyon Ranch

Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.

Case Summary

Case ID 25F-H017-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2025-07-03
Administrative Law Judge Kay A. Abramsohn
Outcome loss
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Samantha and Millard C. Finch Counsel
Respondent Mountain Gate Community aka Copper Canyon Ranch Counsel B. Austin Baillio

Alleged Violations

A.R.S. § 32-2199.04

Outcome Summary

The Administrative Law Judge dismissed the Petitioners' Dispute Petition, concluding that Petitioners failed to prove any errors in the administration or rejection of evidence or errors of law during the previous administrative hearing, which was the sole basis for the rehearing.

Why this result: Petitioners failed to satisfy their burden of proof to show procedural or evidentiary errors as required by the limited scope of the rehearing granted by the Department of Real Estate. Arguments focused on disagreement with the findings of the original decision, which were outside the scope.

Key Issues & Findings

Error in the administration or rejection of evidence or other errors occurring during the proceeding

The rehearing was limited to determining if errors occurred during the previous proceeding regarding the admission or rejection of evidence or errors of law. Petitioners alleged improper use of A.R.S. § 33-1807 by the original ALJ and claimed their evidence was rejected or not considered. The ALJ found that Petitioners failed to meet the burden of proof.

Orders: Petitioners' Dispute Petition is Dismissed. The underlying ALJ Decision is binding.

Filing fee: $0.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 32-2199.04
  • A.R.S. § 33-1807
  • A.R.S. § 33-1803

Analytics Highlights

Topics: Rehearing, Procedural Error, Evidence, A.R.S. 33-1807
Additional Citations:

  • A.R.S. § 32-2199.04
  • A.R.S. § 41-1092.09
  • A.R.S. § 12-904(A)
  • A.R.S. § 33-1807
  • A.R.S. § 33-1803




Briefing Doc – 25F-H017-REL-RHG


Briefing Document: Finch v. Mountain Gate Community Administrative Proceedings

Executive Summary

This document synthesizes the key events, arguments, and legal conclusions from the administrative proceedings involving homeowners Millard and Samantha Finch (Petitioners) and the Mountain Gate Community Homeowners Association (Respondent). The core of the dispute was a series of fees levied against the Petitioners’ account, which they contested as improper, excessive, and illegal.

The initial Administrative Law Judge (ALJ) decision, issued on February 26, 2025, found in favor of the Respondent on all four of the Petitioners’ claims. The ruling established that the fees resulted from a rolling delinquency caused by a payment misunderstanding, not from improper charges on timely payments. A critical distinction was made between the statutorily limited $15 late fee and separate, permissible collection costs passed on to the homeowners from the association’s management company.

The Petitioners were granted a rehearing, but on the narrow procedural ground of “Error in the administration or rejection of evidence.” During the rehearing on June 13, 2025, the Petitioners attempted to re-argue the factual basis of the original decision rather than prove a procedural error. The final ALJ decision on the rehearing, issued July 3, 2025, concluded that the Petitioners failed to meet their burden of proof. It found no evidence of procedural error, confirmed all exhibits were properly admitted in the first hearing, and dismissed the Petitioners’ arguments as an improper attempt to appeal the original decision’s substance. Consequently, the initial ruling in favor of the Respondent was upheld.

——————————————————————————–

1.0 Initial Petition and Core Dispute

On October 15, 2024, Millard and Samantha Finch filed a petition with the Arizona Department of Real Estate, alleging four violations by the Mountain Gate Community HOA. The dispute centered on a recurring $45 charge applied to their account.

1.1 Parties Involved

Name/Entity

Representation

Petitioners

Millard C. and Samantha Finch

Represented themselves

Respondent

Mountain Gate Community (aka Copper Canyon Ranch)

Attorney B. Austin Baillio

Respondent’s Agent

First Service Residential (FSR)

Management Company

Initial Adjudicator

Administrative Law Judge Samuel Fox

Office of Administrative Hearings

Rehearing Adjudicator

Administrative Law Judge Kay A. Abramsohn

Office of Administrative Hearings

1.2 Summary of Allegations

The Petitioners’ case was built on four primary claims:

1. Improper Late Fees: The HOA levied a 45charge(15 late charge plus a $30 “late notice fee”) even when the Petitioners believed their assessments were paid on or before the due date.

2. Excessive Fee Amount: The total $45 charge exceeded the maximum late fee of $15 permitted under Arizona Revised Statutes (A.R.S.) § 33-1803(A) and the community’s CC&Rs.

3. Lack of Notice for Penalties: The $30 “late notice fee” was alleged to be a monetary penalty imposed without the legally required “notice and an opportunity to be heard” under A.R.S. § 33-1803(B) and § 33-1242(A)(11).

4. Improper Threats of Legal Action: The HOA’s pre-legal team allegedly threatened foreclosure and other legal action when the Petitioners’ account was not delinquent, in violation of A.R.S. § 33-1807(A).

2.0 Initial Administrative Law Judge Decision (February 26, 2025)

Following a hearing on February 7, 2025, ALJ Samuel Fox ruled that the Respondent was the prevailing party on all four issues, concluding the Petitioners failed to meet their burden of proof.

2.1 Hearing Evidence and Root Cause

The evidence showed the dispute originated from a misunderstanding of payment application rules.

Payment Application Mandate: Per A.R.S. § 33-1807(K) and FSR’s policy, all payments received are applied first to any unpaid assessments and associated fees before being applied to the current month’s assessment.

The Triggering Event: In November 2022, the Petitioners attempted to prepay their December 2022 assessment. However, because an outstanding balance already existed, the payment was applied to that past-due amount. This left the December 2022 assessment unpaid.

Rolling Delinquency: From January 2023 through February 2025, every payment the Petitioners made was applied to the previous month’s outstanding balance. Consequently, each month’s assessment was deemed late, triggering a new set of late charges and collection fees.

2.2 Detailed Analysis of Conclusions by Issue

Issue 1: Propriety of Late Fees

Conclusion: The fees were properly levied because the payments were, in fact, late.

Rationale: The ALJ found that the Respondent and FSR correctly followed the statutory mandate of A.R.S. § 33-1807(K) by applying payments to delinquent assessments first. The Petitioners’ argument that they made timely payments each month was overcome by the fact that those payments were appropriately applied to the prior month’s balance, rendering the current month’s payment delinquent.

Issue 2: Legality of Fee Amount

Conclusion: The total charge was not an excessive late fee.

Rationale: The $45 charge was comprised of two distinct fees:

$15.00 Late Charge: This was identified as the late fee, which is limited by statute and the CC&Rs.

$30.00 Late Notice Fee / $20.00 Rebill Fee: These were determined to be collection costs. Testimony established that FSR charged the HOA for the service of processing and sending overdue notices, and this cost was passed directly to the homeowner. The community’s CC&Rs (Sections 6.1.1 and 6.10.5) and state law (A.R.S. § 33-1807(K)) explicitly allow for the collection of such costs from the member. Since the collection cost is not a “late fee,” the total charge did not violate the $15 limit.

Issue 3: Notice Requirements

Conclusion: The “Late Notice Fee” did not require a formal notice and hearing.

Rationale: The ALJ determined that collection fees are distinct from “monetary penalties.” The statutes requiring notice and an opportunity to be heard apply to penalties for violations of community rules, not to administrative costs incurred in collecting a debt. A.R.S. § 33-1807(K) itself lists “unpaid reasonable collection fees” separately from “monetary penalties.”

Issue 4: Alleged Threats of Foreclosure

Conclusion: The Petitioners failed to provide any evidence to support this claim.

Rationale: No evidence was submitted showing that the Respondent had threatened foreclosure or taken any legal action. A witness for the Respondent testified that no foreclosure efforts had ever been made against the Petitioners. The ALJ found the complaint item was either unsubstantiated or “not yet ripe for resolution.”

3.0 Rehearing Proceedings

The Petitioners filed for a rehearing on March 28, 2025. On April 29, 2025, the Department of Real Estate granted the request on a single, limited basis.

3.1 Grounds for Rehearing

The Department granted the rehearing solely on the following ground:

• “Error in the administration or rejection of evidence or other errors occurring during the proceeding.”

Notably, the Department did not grant a rehearing on the Petitioners’ other claims, such as the finding of fact being arbitrary, an abuse of discretion, or not supported by the evidence. This strictly limited the scope of the new hearing to procedural errors from the first proceeding, not the substantive outcome.

3.2 Key Arguments during the Rehearing (June 13, 2025)

The rehearing was characterized by ALJ Kay Abramsohn repeatedly guiding the Petitioners back to the hearing’s limited procedural scope.

Petitioners’ Arguments: Samantha Finch primarily attempted to re-argue the facts of the initial case. Her claims of procedural error were:

1. Evidence Was Rejected: She argued her evidence was not considered because when she requested copies of exhibits from the Office of Administrative Hearings (OAH) after the first hearing, she did not receive copies of her own submissions.

2. Questioning Was Improperly Halted: She claimed she was prevented from presenting evidence when the initial ALJ stopped a line of questioning to a witness about the need for a “court order,” telling her the question sought a “legal conclusion.”

3. Incorrect Statute Was Used: She questioned the authenticity of the version of A.R.S. § 33-1807 submitted by the Respondent.

Respondent’s Counter-Arguments:

◦ Attorney Austin Baillio clarified that the version of A.R.S. § 33-1807 they submitted was the one in effect during the period of the dispute (pre-2024 amendments).

◦ He noted that the Petitioners submitted their own version of the statute, so the judge had both available.

◦ He argued that even if the wrong version was used, the error was harmless as the outcome would have been the same under either version.

4.0 Final Decision on Rehearing (July 3, 2025)

ALJ Abramsohn issued a decision dismissing the Petitioners’ Dispute Petition, finding they failed to prove any procedural error occurred during the initial hearing.

4.1 Rationale for Dismissal

The decision systematically refuted each of the Petitioners’ claims of procedural error:

On Rejected Evidence: The ALJ concluded that the record from the first hearing clearly showed the Petitioners’ Exhibits 1 through 10 were admitted into evidence. The post-hearing administrative issue of which copies were sent by OAH staff did not constitute a judicial rejection of evidence.

On Improperly Halted Questioning: The ALJ found that the initial judge’s instruction was proper judicial management. Directing a party to save a legal theory for their argument, rather than asking a witness to provide a legal conclusion, is not a rejection of evidence.

On Use of Incorrect Statute: The decision affirmed that the Respondent had used the appropriate version of the statute for the time period in question. Furthermore, with both parties having submitted a version, there was no error in what was admitted to the record for the judge’s consideration.

On Arguments Outside the Scope: The ALJ formally concluded that the bulk of the Petitioners’ arguments—regarding the prepayment, the fairness of the hearing, and the correctness of the initial findings—were disagreements with the substance of the first decision. As the rehearing was not granted on those grounds, these arguments were improperly raised and were dismissed.

4.2 Final Order

IT IS ORDERED that Petitioners’ Dispute Petition is Dismissed. The decision from the initial hearing on February 26, 2025, finding the Respondent to be the prevailing party, stands as the final binding order in the matter.






Study Guide – 25F-H017-REL-RHG


Finch v. Mountain Gate Community: A Case Study Guide

Short-Answer Quiz

Instructions: Answer the following questions in two to three complete sentences, drawing exclusively from the information provided in the case documents.

1. Identify the four primary issues raised by Millard and Samantha Finch in their initial petition to the Arizona Department of Real Estate.

2. What was the Respondent’s central argument for why the Finches’ account was consistently marked as delinquent, even when they made monthly payments?

3. Explain the legal distinction made by the Administrative Law Judge (ALJ) between the “15.00LateCharge”andthe”30.00 Late Notice Fee.”

4. According to the hearing evidence, what was the specific function of the “20.00RebillFee”andthe”30.00 Late Notice Fee,” and who ultimately bore the cost?

5. What specific event in November 2022 exacerbated the delinquency issue on the Petitioners’ account, and what was the result from January 2023 to February 2025?

6. On what grounds did the ALJ in the initial decision dismiss the Petitioners’ fourth complaint regarding threats of foreclosure and legal action?

7. What was the sole, limited ground on which the Department of Real Estate granted the Petitioners a rehearing?

8. During the rehearing, what was the Respondent’s explanation for why the version of A.R.S. § 33-1807 they submitted differed from the current version of the statute?

9. According to the second ALJ’s decision, why were the Petitioners’ arguments about disagreeing with the first decision’s findings of fact improperly raised at the rehearing?

10. What was the final outcome of the rehearing, and what does the final order state about the binding nature of the decision?

——————————————————————————–

Answer Key

1. The four issues were: (1) levying a $45.00 charge on an account that was paid on time; (2) the $45.00 charge exceeding the statutory limit of $15.00 for a late fee; (3) the 20/30 “late notice fees” being monetary penalties imposed without proper notice; and (4) improper threats of foreclosure and legal action when the account was not delinquent.

2. The Respondent argued that the Finches had fallen behind on their April 2020 assessment. Pursuant to A.R.S. § 33-1807(K), all subsequent payments were correctly applied first to the oldest unpaid assessments. This created a rolling delinquency where each new payment covered the previous month’s balance, causing the current month’s assessment to become late.

3. The ALJ determined that the “15.00LateCharge”wasafeeforthelatepaymentofanassessment,limitedbyA.R.S.§33−1803.The”30.00 Late Notice Fee,” however, was found to be a collection cost incurred by the Association for services provided by its managing agent (FSR) and was not subject to the statutory limit for late fees.

4. The “20.00RebillFee”and”30.00 Late Notice Fee” were charges for collection services provided by the managing agent, First Service Residential (FSR). An FSR employee would review overdue accounts and send collection notices, and FSR charged the Association for this service, a cost which was then directly passed on to the homeowner.

5. In November 2022, the Petitioners attempted to prepay their December assessment, but because the charge had not yet been posted and they did not communicate their intent, the payment was applied to past due amounts. This led them to believe they were current, resulting in their payments from January 2023 through February 2025 being consistently late and incurring a Late Charge and Late Notice Fee every month.

6. The ALJ dismissed the fourth complaint because it was unclear, did not allege actionable conduct, and was not supported by evidence. The Respondent’s witnesses testified that no legal action was ever taken, and the Petitioners submitted no evidence to support the allegation that threats were made.

7. The Department of Real Estate granted the rehearing on the single, specific ground of “Error in the administration or rejection of evidence or other errors occurring during the proceeding.” It did not grant a rehearing based on the Petitioners’ claims that the decision was arbitrary, capricious, or not supported by evidence.

8. The Respondent’s attorney explained that the version of A.R.S. § 33-1807 they submitted was the version in effect at the time the payment actions in question occurred. The statute had been amended in 2024, and those changes were prospective, not applicable to past events.

9. The second ALJ found these arguments were improperly raised because the Department had explicitly not granted a rehearing on the basis of disagreeing with the first decision. The scope of the rehearing was strictly limited to procedural errors, such as the wrongful admission or rejection of evidence during the hearing itself, not a re-evaluation of the facts or the judge’s conclusions.

10. The final outcome was that the Petitioners’ Dispute Petition was dismissed, and the original decision deeming the Respondent the prevailing party was upheld. The final order states that the decision is binding on the parties and any appeal must be filed with the superior court within thirty-five days.

——————————————————————————–

Essay Questions

Instructions: The following questions are designed for deeper analysis of the case. Formulate a comprehensive response based solely on the facts, legal arguments, and procedural history presented in the source documents.

1. Analyze the legal distinction between a “late fee,” a “monetary penalty,” and a “collection cost” as presented in this case. How did the classification of the “$30.00 Late Notice Fee” as a collection cost become the pivotal factor in the dismissal of Petitioners’ Issues 2 and 3?

2. Trace the procedural journey of the Finches’ complaint from the initial petition to the final decision after the rehearing. What does this process reveal about the specific and limited grounds for a rehearing in this administrative context, and how did the Petitioners’ misunderstanding of this scope affect their arguments?

3. Examine the role and application of A.R.S. § 33-1807(K) regarding the allocation of payments. Explain how the Respondent’s adherence to this statute created a “domino effect” of delinquency that the Petitioners failed to understand, leading to the core conflict.

4. Discuss the concept of “burden of proof” in this case. For each of the four initial complaints, explain why the Administrative Law Judge concluded that the Petitioners “failed to demonstrate by a preponderance of the evidence” that a violation occurred.

5. Based on the transcript of the rehearing and the final ALJ decision, describe the fundamental disagreement between Samantha Finch’s perception of the legal process and ALJ Kay Abramsohn’s explanation of it. What specific examples illustrate the difference between disagreeing with a decision’s outcome versus identifying a procedural error during a hearing?

——————————————————————————–

Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An independent judge who presides over administrative hearings. In this case, Samuel Fox presided over the initial hearing and Kay A. Abramsohn presided over the rehearing.

A.R.S. § 33-1242(A)(11)

Arizona Revised Statute cited by Petitioners, which allows an association board to impose reasonable monetary penalties on members for violations, but only after providing notice and an opportunity to be heard.

A.R.S. § 33-1803(A) & (B)

Arizona Revised Statutes governing charges for late payment of assessments. It limits late charges to the greater of $15 or 10% of the unpaid assessment and requires notice before imposition. It distinguishes these charges from monetary penalties.

A.R.S. § 33-1807(A) & (K)

Arizona Revised Statutes governing assessment liens. Subsection (A) specifies conditions for foreclosing a lien, requiring delinquency of one year or $1,200. Subsection (K) dictates the order for applying payments, requiring they first be applied to unpaid assessments and related costs before other fees or penalties.

Burden of Proof

The obligation of a party in a trial to produce evidence that proves the claims they have made. In this case, the Petitioners bore the burden of proof to establish their claims by a preponderance of the evidence.

Covenants, Conditions, and Restrictions. These are the governing legal documents that set up the rules for a planned community. Several sections, including 6.1.1, 6.9, 6.10.1, and 6.10.5, were cited in the case.

ClickPay

The online portal used by Petitioners to make assessment payments. The portal included a notice that payments should be scheduled on or after the 1st of each billing cycle.

Collection Fees / Costs

Charges incurred by the Association in the process of collecting delinquent assessments. In this case, the “20.00RebillFee”and”30.00 Late Notice Fee” were identified as collection costs passed on from FSR to the homeowner.

First Service Residential (FSR)

The managing agent employed by the Respondent to perform duties such as collecting assessments and providing collection services for overdue accounts.

Late Charge

A specific charge, limited by statute to $15.00, for the late payment of an assessment. This was deemed distinct from a collection fee or monetary penalty.

Late Notice Fee

A $30.00 fee charged to the Finches’ account. The ALJ determined this was a collection cost charged by FSR for sending overdue-payment paperwork, not a late fee subject to the $15 statutory limit.

Office of Administrative Hearings (OAH)

An independent state agency in Arizona where administrative hearings are conducted.

Petitioners

Millard C. and Samantha Finch, who owned a home in the Mountain Gate Community and filed the petition against the association.

Preponderance of the Evidence

The evidentiary standard required for the Petitioners to win their case. It is defined as proof that convinces the trier of fact that a contention is “more probably true than not.”

Rebill Fee

A $20.00 fee charged to the Finches’ account. Like the Late Notice Fee, this was identified as a charge for collection services provided by FSR.

Respondent

Mountain Gate Community aka Copper Canyon Ranch, the planned community association (HOA) of which the Finches were members.

Tribunal

A term used in the final decision to refer to the Office of Administrative Hearings (OAH).






Blog Post – 25F-H017-REL-RHG


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“affiliation”: “First Service Residential”,
“notes”: “Accounts Receivable Manager”
},
{
“name”: “Susan Nicolson”,
“role”: “Commissioner”,
“side”: “neutral”,
“affiliation”: “Arizona Department of Real Estate”,
“notes”: null
}
]
}

{
“case”: {
“docket_no”: “25F-H017-REL-RHG”,
“case_title”: “Samantha and Millard C. Finch, Petitioners, v. Mountain Gate Community aka Copper Canyon Ranch, Respondent.”,
“decision_date”: “2025-07-03”,
“tribunal”: “OAH”,
“agency”: “ADRE”
},
“individuals”: [
{
“name”: “Millard C. Finch”,
“role”: “petitioner”,
“side”: “petitioner”,
“affiliation”: null,
“notes”: null
},
{
“name”: “Samantha Finch”,
“role”: “petitioner”,
“side”: “petitioner”,
“affiliation”: null,
“notes”: “Appeared for herself and Millard C. Finch”
},
{
“name”: “B. Austin Baillio”,
“role”: “respondent attorney”,
“side”: “respondent”,
“affiliation”: “Maxwell & Morgan, P.C.”,
“notes”: null
},
{
“name”: “Samuel Fox”,
“role”: “ALJ”,
“side”: “neutral”,
“affiliation”: “OAH”,
“notes”: “ALJ for the initial decision (No. 25F-H017-REL)”
},
{
“name”: “Kay A. Abramsohn”,
“role”: “ALJ”,
“side”: “neutral”,
“affiliation”: “OAH”,
“notes”: “ALJ for the rehearing decision (No. 25F-H017-REL-RHG)”
},
{
“name”: “Jonathan Sweat”,
“role”: “witness”,
“side”: “respondent”,
“affiliation”: “First Service Residential (former Community Manager)”,
“notes”: “Testified for Respondent”
},
{
“name”: “Melinda Montoya”,
“role”: “witness”,
“side”: “respondent”,
“affiliation”: “First Service Residential (Accounts Receivable Manager)”,
“notes”: “Testified for Respondent”
},
{
“name”: “Susan Nicolson”,
“role”: “ADRE Commissioner”,
“side”: “neutral”,
“affiliation”: “Arizona Department of Real Estate (ADRE)”,
“notes”: null
},
{
“name”: “V. Nunez”,
“role”: “ADRE/OAH staff”,
“side”: “neutral”,
“affiliation”: “ADRE/OAH”,
“notes”: “Involved in decision transmission list ([email protected])”
},
{
“name”: “D. Jones”,
“role”: “ADRE/OAH staff”,
“side”: “neutral”,
“affiliation”: “ADRE/OAH”,
“notes”: “Involved in decision transmission list ([email protected])”
},
{
“name”: “L. Abril”,
“role”: “ADRE/OAH staff”,
“side”: “neutral”,
“affiliation”: “ADRE/OAH”,
“notes”: “Involved in decision transmission list ([email protected])”
},
{
“name”: “M. Neat”,
“role”: “ADRE/OAH staff”,
“side”: “neutral”,
“affiliation”: “ADRE/OAH”,
“notes”: “Involved in decision transmission list ([email protected])”
},
{
“name”: “L. Recchia”,
“role”: “ADRE/OAH staff”,
“side”: “neutral”,
“affiliation”: “ADRE/OAH”,
“notes”: “Involved in decision transmission list ([email protected])”
},
{
“name”: “G. Osborn”,
“role”: “ADRE/OAH staff”,
“side”: “neutral”,
“affiliation”: “ADRE/OAH”,
“notes”: “Involved in decision transmission list ([email protected])”
}
]
}

{ “case”: { “agency”: “ADRE”, “tribunal”: “OAH”, “docket_no”: “25F-H017-REL”, “case_title”: “Samantha and Millard C. Finch, Petitioners, v. Mountain Gate Community aka Copper Canyon Ranch, Respondent.”, “decision_date”: “2025-07-03”, “alj_name”: “Kay A. Abramsohn” }, “parties”: [ { “party_id”: “P1”, “role”: “petitioner”, “name”: “Samantha and Millard C. Finch”, “party_type”: “homeowner”, “email”: “[email protected]”, “phone”: null, “attorney_name”: null, “attorney_firm”: null, “attorney_email”: null, “attorney_phone”: null }, { “party_id”: “R1”, “role”: “respondent”, “name”: “Mountain Gate Community aka Copper Canyon Ranch”, “party_type”: “HOA”, “email”: null, “phone”: null, “attorney_name”: “B. Austin Baillio”, “attorney_firm”: “Maxwell & Morgan, P.C.”, “attorney_email”: “[email protected]”, “attorney_phone”: null } ], “issues”: [ { “issue_id”: “ISS-001”, “type”: “statute”, “citation”: “A.R.S. \u00a7 33-1803(A)”, “caption”: “Excessive Late Charges vs. Collection Fees”, “violation(s)”: “Charging 45.00(15 late charge + $30 late notice fee) per delinquent assessment instance, exceeding the statutory limit of $15.00 for late payment charges.”, “summary”: “Petitioners argued that the total 45.00chargeleviedforlatepaymentsexceededthestatutorylimitforlatepaymentcharges(15.00) prescribed by A.R.S. \u00a7 33-1803(A) and CC&R 6.10.112. The ALJ concluded that the $30.00 \”late notice fee\” (or \”rebill fee\”) was a collection cost allowed under ARS \u00a7 33-1807(K) and the CC&Rs, not a late fee restricted by ARS \u00a7 33-1803(A)$34.”,”outcome”:”petitioner
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oss”:”Petitionersfailedtodemonstratebyapreponderanceoftheevidencethatthefeesinquestion(30 Late Notice Fee / Rebill Fee) were late fees subject to the $15 limit under A.R.S. \u00a7 33-1803(A), as opposed to permissible collection costs under A.R.S. \u00a7 33-1807(K)34.”, “cited”: [ “A.R.S. \u00a7 33-1803(A)”, “A.R.S. \u00a7 33-1807(K)”, “CC\u0026R Section 6.10.1” ] } ], “money_summary”: { “issues_count”: 4, “total_filing_fees_paid”: 2000.0, “total_filing_fees_refunded”: 0.0, “total_civil_penalties”: 0.0 }, “outcomes”: { “petitioner_is_hoa”: false, “petitioner_win”: “none”, “summarize_judgement”: “The initial ALJ Decision found Respondent the prevailing party on all four petition issues5. Petitioners requested a rehearing, but the rehearing was limited to alleged errors in the admission or rejection of evidence during the initial proceeding7. The ALJ in the rehearing concluded that Petitioners failed to meet their burden of proof regarding the alleged errors, and the Dispute Petition was dismissed68.”, “why_the_loss”: “Petitioners failed to meet the burden of proof for the underlying violations in the initial hearing4…, and failed to meet the burden of proof for the limited grounds granted for the rehearing (error in the administration or rejection of evidence)811.” }, “analytics”: { “cited”: [ “A.R.S. \u00a7 33-1803(A)”, “A.R.S. \u00a7 33-1803(B)”, “A.R.S. \u00a7 33-1807(A)”, “A.R.S. \u00a7 33-1807(K)”, “A.R.S. \u00a7 33-1242(A)(11)”, “CC\u0026R Section 6.10.1”, “CC\u0026R Section 6.10.5” ], “tags”: [ “HOA Dispute”, “Late Fees”, “Collection Costs”, “Statutory Interpretation”, “Rehearing” ] } }

The case involves Millard C. and Samantha Finch (Petitioners), members of the Mountain Gate Community aka Copper Canyon Ranch (Respondent), disputing alleged violations of Planned Community Statutes and community documents regarding assessment charges and collection practices1…. The matter proceeded through the Arizona Office of Administrative Hearings (OAH)45.

Key Facts and Main Issues (Initial Hearing – February 7, 2025)

Petitioners raised four main issues, focusing primarily on the imposition of a $45.00 charge for delinquent assessments, which consisted of a $15.00 late charge and a $30.00 “late notice fee” or “Rebill Fee”3…. Petitioners argued that this $45.00 sum exceeded the statutory limit for late charges—the greater of $15.00 or 10% of the unpaid assessment, as stipulated in A.R.S. § 33-1803(A) and the CC&Rs6…. They also challenged the imposition of fees when they believed their payments were timely, resulting from the HOA applying payments to previously delinquent balances in accordance with A.R.S. § 33-1807(K)1112. Finally, they challenged the legitimacy of the “late notice fees” as impermissible penalties imposed without proper notice and alleged inappropriate threats of foreclosure1314.

Legal Points and Initial Outcome

The Administrative Law Judge (ALJ) Samuel Fox found that Petitioners failed to meet their burden of proof on all four issues12…. The crucial legal distinction was that the $30.00 “Late Notice Fee” and “Rebill Fee” were determined to be collection fees, which are legally separate from, and permissible in addition to, the $15.00 statutory late charge15…. Collection fees and costs are contemplated under A.R.S. § 33-1807(K) and the CC&Rs1719. The ALJ determined that the Respondent (HOA) and its manager correctly applied payments first to delinquent assessments, causing subsequent monthly fees, as mandated by A.R.S. § 33-1807(K)1112. Regarding foreclosure threats, no evidence was entered to support the allegation, and Respondent’s witness testified that no foreclosure efforts had been made2021. The Respondent was deemed the prevailing party in the initial matter16.

Rehearing Proceedings (June 13, 2025)

Petitioners filed a request for rehearing, which the Department of Real Estate granted on the limited issue of “Error in the administration or rejection of evidence or other errors occurring during the proceeding”2223. The Department explicitly denied rehearing based on disagreement with the factual findings or the underlying decision2425.

At the rehearing, conducted by ALJ Kay A. Abramsohn, Petitioners primarily argued that the previous ALJ had relied on an unsubstantiated or incorrect version of A.R.S. § 33-1807 and that their evidence was not properly considered2627. The Respondent noted that the statute version used was the one legally in effect at the time of the actions (prior to a 2024 amendment), and its application was harmless to the outcome28…. Petitioners repeatedly sought to re-argue their disagreement with the initial factual findings and decision, but were reminded by the ALJ that the scope was restricted to procedural errors during the original hearing31….

Final Decision (Rehearing)

The ALJ concluded that Petitioners failed to meet their burden of proof that any error occurred in the administration or rejection of evidence, or any error of law, during the initial February 7, 2025 hearing34. The rehearing evidence confirmed that Petitioners’ exhibits were, in fact, admitted to the record and that the statutes relied upon were contained within the record34. Arguments concerning disagreement with the initial ALJ’s Findings of Fact and Conclusions of Law were dismissed as improperly raised under the limited scope of the granted rehearing33. The ALJ Dismissed Petitioners’ Dispute Petition35.

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“violation(s)”: “ARS 33-1803(A); CC&R Article 6, Section 6.10.1”,
“summary”: “Petitioners argued the total fee exceeded the statutory late charge limit, but the ALJ found the additional fees ($30 ‘late notice fee’) were permissible collection costs, distinct from late fees78.”, “outcome”: “respondent_win”, “filing_fee_paid”: 500.0, “filing_fee_refunded”: false, “civil_penalty_amount”: 0.0, “orders_summary”: “Respondent deemed the prevailing party on this issue5.”, “why_the_loss”: “Petitioners failed to demonstrate that the Late Notice Fee or Rebill Fee were late fees limited under A.R.S. § 33-1803(A)8.”, “cited”: [“4”, “12”, “37”, “42”] }, { “issue_id”: “ISS-003”, “type”: “statute”, “citation”: “A.R.S. §§ 33-1803(B), 33-1242(A)(11); Association Rules and Design Guidelines”, “caption”: “30.00/20.00 “late notice fees” levied against the account without providing notice, violating statutes regarding monetary penalties9.”, “violation(s)”: “ARS §33-1803(B), ARS §33-1242(A)(11), Association Rules and Design Guidelines”, “summary”: “Petitioners alleged collection fees were impermissible penalties imposed without notice and hearing, but the ALJ determined they were collection costs, distinct from monetary penalties per A.R.S. § 33-1807(K)1011.”, “outcome”: “respondent_win”, “filing_fee_paid”: 500.0, “filing_fee_refunded”: false, “civil_penalty_amount”: 0.0, “orders_summary”: “Respondent deemed the prevailing party on this issue5.”, “why_the_loss”: “Petitioners failed to meet their burden that Respondent impermissibly applied monetary penalties, as the fees were collection fees1011.”, “cited”: [“5”, “13”, “16”, “44”] }, { “issue_id”: “ISS-004”, “type”: “statute”, “citation”: “A.R.S. § 33-1807(A); CC&Rs Article 6, Section 6.10.5(ii), 6.10.5(i), and 6.10.2”, “caption”: “Pre-legal team threatening foreclosure and legal action when Petitioners are not delinquent12.”, “violation(s)”: “ARS 33-1807(A); CC&Rs Article 6, Section 6.10.5(ii), 6.10.5(i), and 6.10.2”, “summary”: “Petitioners challenged Respondent’s authority to threaten legal action without proven delinquency. The ALJ found no evidence of foreclosure threats and deemed the complaint unclear or not ripe5….”, “outcome”: “respondent_win”, “filing_fee_paid”: 500.0, “filing_fee_refunded”: false, “civil_penalty_amount”: 0.0, “orders_summary”: “Respondent deemed the prevailing party in this matter regarding Petition Issue 45.”, “why_the_loss”: “The complaint either did not allege actionable conduct or was not yet ripe for resolution, and Petitioners failed to submit evidence of threats or meet their burden5….”, “cited”: [“6”, “14”, “47”] } ], “money_summary”: { “issues_count”: 4, “total_filing_fees_paid”: 2000.0, “total_filing_fees_refunded”: 0.0, “total_civil_penalties”: 0.0 }, “outcomes”: { “petitioner_is_hoa”: false, “petitioner_win”: “none”, “summarize_judgement”: “The Administrative Law Judge Decision in the underlying matter (25F-H017-REL), which found Respondent the prevailing party on all four petition issues, stands, as Petitioners’ Dispute Petition for Rehearing was dismissed5…. Petitioners failed to meet the burden of proof that there was error in the administration or rejection of evidence or other errors occurring during the initial proceeding1718.”, “why_the_loss”: “Petitioners failed to establish by a preponderance of the evidence that Respondent violated applicable statutes, CC&Rs, and/or Bylaws in the underlying dispute4…. Subsequently, Petitioners failed to meet the burden during rehearing to demonstrate error in the initial administrative proceeding17.” }, “analytics”: { “cited”: [ “A.R.S. § 33-1803(A)”, “A.R.S. § 33-1803(B)”, “A.R.S. § 33-1242(A)(11)”, “A.R.S. § 33-1807(A)”, “A.R.S. § 33-1807(K)”, “A.R.S. § 32-2199.02(B)”, “A.R.S. § 32-2199.04” ], “tags”: [ “HOA dispute”, “late fees”, “collection costs”, “assessment payment application”, “rehearing dismissal”, “A.R.S. Title 33 Chapter 16” ] } }

{
“rehearing”: {
“is_rehearing”: true,
“base_case_id”: “25F-H017-REL”,
“original_decision_status”: “affirmed”,
“original_decision_summary”: “The original decision (25F-H017-REL) found the Respondent (Mountain Gate Community) to be the prevailing party on all four petition issues related to late fees, collection costs, the proper application of assessment payments under A.R.S. § 33-1807(K), and threats of legal action [1], [2]. The ALJ found Petitioners failed to meet their burden of proof on all claims [3], [4], [5], [1].”,
“rehearing_decision_summary”: “The Department granted the rehearing on the limited ground of: ‘Error in the administration or rejection of evidence or other errors occurring during the proceeding’ [6], [7]. The rehearing ALJ found that Petitioners failed to meet their burden of proof to show such errors occurred during the original hearing [8], [9]. The Petitioners’ Dispute Petition was dismissed, affirming the underlying findings and conclusions of the original decision [10], [11].”,
“issues_challenged”: [
{
“issue”: “Issue 1: Charging a $45.00 fee ($15.00 late charge + $30.00 ‘late notice fee’) when assessment is paid before or on the due date.”,
“challenge_status”: “Affirmed (Petitioner failed to prove procedural/evidentiary error)”
},
{
“issue”: “Issue 2: The $45.00 charge exceeds the statutory limit of $15.00 for delinquent assessments.”,
“challenge_status”: “Affirmed (Petitioner failed to prove procedural/evidentiary error)”
},
{
“issue”: “Issue 3: $30.00/$20.00 “late notice fees” levied against the account without providing notice, violating statutes regarding monetary penalties.”,
“challenge_status”: “Affirmed (Petitioner failed to prove procedural/evidentiary error)”
},
{
“issue”: “Issue 4: Pre-legal team threatening foreclosure and legal action when Petitioners are not delinquent.”,
“challenge_status”: “Affirmed (Petitioner failed to prove procedural/evidentiary error)”
}
]
}
}

{
“case”: {
“docket_no”: “25F-H017-REL-RHG”,
“case_title”: “Samantha and Millard C. Finch, Petitioners, v. Mountain Gate Community aka Copper Canyon Ranch, Respondent.”,
“decision_date”: “2025-07-03”,
“tribunal”: “OAH”,
“agency”: “ADRE”
},
“individuals”: [
{
“name”: “Samantha Finch”,
“role”: “petitioner”,
“side”: “petitioner”,
“affiliation”: null,
“notes”: null
},
{
“name”: “Millard C. Finch”,
“role”: “petitioner”,
“side”: “petitioner”,
“affiliation”: null,
“notes”: null
},
{
“name”: “B. Austin Baillio”,
“role”: “HOA attorney”,
“side”: “respondent”,
“affiliation”: “Maxwell & Morgan, P.C.”,
“notes”: null
},
{
“name”: “Samuel Fox”,
“role”: “ALJ”,
“side”: “neutral”,
“affiliation”: “OAH”,
“notes”: “Presided over initial hearing (25F-H017-REL)”
},
{
“name”: “Kay A. Abramsohn”,
“role”: “ALJ”,
“side”: “neutral”,
“affiliation”: “OAH”,
“notes”: “Presided over rehearing (25F-H017-REL-RHG)”
},
{
“name”: “Jonathan Sweat”,
“role”: “witness (former community manager)”,
“side”: “respondent”,
“affiliation”: “First Service Residential”,
“notes”: “Testified for Respondent”
},
{
“name”: “Melinda Montoya”,
“role”: “witness (accounts receivable manager)”,
“side”: “respondent”,
“affiliation”: “First Service Residential”,
“notes”: “Testified for Respondent”
},
{
“name”: “Susan Nicolson”,
“role”: “ADRE Commissioner”,
“side”: “neutral”,
“affiliation”: “ADRE”,
“notes”: null
},
{
“name”: “vnunez”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “ADRE”,
“notes”: “Listed as recipient of decisions”
},
{
“name”: “djones”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “ADRE”,
“notes”: “Listed as recipient of decisions”
},
{
“name”: “labril”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “ADRE”,
“notes”: “Listed as recipient of decisions”
},
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“name”: “mneat”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “ADRE”,
“notes”: “Listed as recipient of decisions”
},
{
“name”: “lrecchia”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “ADRE”,
“notes”: “Listed as recipient of decisions”
},
{
“name”: “gosborn”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “ADRE”,
“notes”: “Listed as recipient of decisions”
}
]
}

This summary details the proceedings and decisions of the underlying legal dispute and the subsequent administrative rehearing concerning alleged violations of planned community statutes and governing documents.

——————————————————————————–

Case Title: 25F-H017-REL (Original Decision)

Parties: Millard C. and Samantha Finch (Petitioners) versus Mountain Gate Community aka Copper Canyon Ranch (Respondent)1. Hearing Date: February 7, 20251. Key Facts: The Petitioners, homeowners in the community, became involved in a dispute over late assessment payments2. The core issue stemmed from payments applied according to A.R.S. § 33-1807(K), which dictates that payments received must be applied first to delinquent assessments, then to collection fees, and then to other amounts3,4. An attempt by Petitioners to pre-pay the December 2022 assessment was unsuccessful and the payment was applied to past due amounts, leading to a continuous cycle of late charges and collection fees through February 20255,6.

Main Issues (Original Case): Petitioners raised four complaints, primarily alleging that Respondent violated law and community documents by:

1. Levying a **45.00charge∗∗(15.00 late charge plus $30.00 “late notice fee”) when assessments were allegedly paid on time7.

2. Levying a total charge ($45.00) that exceeded the statutory $15.00 limit for late payment charges set by A.R.S. § 33-1803(A) and CC&R 6.10.18,9.

3. Imposing 30.00/20.00 “late notice fees” (Rebill Fees) without proper notice, treating them as penalties10,11.

4. Threatening foreclosure and legal action without proper cause12,13.

Outcome and Key Legal Points (Original Case): The Administrative Law Judge (ALJ Samuel Fox) ordered that the Respondent was the prevailing party regarding all four Petition Issues14,15.

• The ALJ found that Respondent correctly applied payments to delinquent assessments first, pursuant to A.R.S. § 33-1807(K), and that Petitioners failed to prove the charges were levied against timely payments4,16.

• Crucially, the ALJ determined that the $30.00 “Late Notice Fee” or “Rebill Fee” was a collection cost, not a “late charge” restricted by the $15.00 limit in A.R.S. § 33-1803(A)17,11. A.R.S. § 33-1807(K) differentiates between collection fees/costs and monetary penalties/late charges, allowing for the application of collection costs incurred by the association3,18.

——————————————————————————–

Case Title: 25F-H017-REL-RHG (Rehearing)

Procedural History: This matter constitutes a rehearing (RHG), granted by the Arizona Department of Real Estate (DRE) following Petitioners’ timely request19,20. Rehearing Date: June 13, 202521. Scope of Rehearing: The DRE limited the sole issue for rehearing to: “Error in the administration or rejection of evidence or other errors occurring during the proceeding” of the original hearing22,23,24. The DRE explicitly denied rehearing requests based on disagreement with the original findings of fact or the overall decision (e.g., that the decision was arbitrary or unsupported by evidence)25,26.

Key Arguments (Rehearing): Petitioners (represented by Samantha Finch) argued that:

• The original ALJ erred by using an “unsubstantiated” version of A.R.S. § 33-1807, suggesting that their version, which they believed was the proper law, would have changed the outcome27,28.

• The original ALJ rejected or failed to consider their evidence, evidenced partially by the fact they did not receive copies of their own exhibits after the decision29.

• The original ALJ improperly prevented them from questioning a witness about the need for a “court order” regarding payment application, ruling the question sought a legal conclusion30,31.

Outcome and Key Legal Points (Rehearing): The Administrative Law Judge (ALJ Kay A. Abramsohn) concluded that Petitioners failed to meet their burden of proof regarding any alleged error within the limited scope of the rehearing32,33.

• The rehearing evidence confirmed that Petitioners’ documents were admitted to the record of the original hearing33.

• The ALJ found no evidence that Petitioners were prevented from presenting any evidence during the February 7, 2025 hearing34.

• The ALJ dismissed Petitioners’ repeated arguments concerning their disagreement with the original findings of fact and conclusions of law because those issues were improperly raised and outside the limited scope of the granted rehearing26.

Final Decision: The Tribunal Dismissed Petitioners’ Dispute Petition35. This order is binding, and any subsequent appeal must be filed with the superior court35.


Tom Barrs V. Desert Ranch Homeowners Assocation (ROOT)

Case Summary

Case ID 22F-H2222050-REL; 22F-H2222054-REL
Agency ADRE
Tribunal OAH
Decision Date 2023-02-21
Administrative Law Judge Jenna Clark
Outcome partial
Filing Fees Refunded $2,000.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Tom Barrs Counsel Jonathan A. Dessaules
Respondent Desert Ranch Homeowners Association Counsel B. Austin Baillio

Alleged Violations

A.R.S. § 33-1805
A.R.S. § 33-1804(A)
A.R.S. § 33-1805
A.R.S. § 33-1805

Outcome Summary

The ALJ granted Petitions 1 and 4 in part, finding the Association violated A.R.S. § 33-1805 by failing to provide records where a Board Member was acting in official capacity (survey requests and City communications), even if the management company did not possess them. Petitions 2 (recordings) and 3 (roster) were denied in their entirety. No civil penalties were assessed due to the tumultuous relationship of the parties. The Tribunal ordered that the Association shall not reimburse the Petitioner's filing fees.

Why this result: Petitioner failed to prove recording violations or entitlement to the roster given privacy concerns. Filing fees were not reimbursed despite partial success.

Key Issues & Findings

Failure to provide records (April 2021, Nov 2021, Feb 2022 requests)

Petitioner alleged the HOA failed to provide various records including survey bids and cleanup volunteer responses. The ALJ found the Association was required to provide the survey request records as the Secretary/Treasurer was acting in his capacity as a Board Member, regardless of whether the management company possessed them.

Orders: Petition 1 granted in relevant parts regarding survey requests; remaining portions denied.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_win

Meeting recording violations

Petitioner alleged the HOA forbade video/audio recording and provided altered recordings. The ALJ found the Petitioner did not sustain his burden of proof regarding this violation.

Orders: Petition 2 denied in its entirety.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Failure to provide membership roster

Petitioner requested a membership roster. The ALJ denied this petition in its entirety, noting evidence that the Association stopped disseminating rosters due to complaints about Petitioner's unsolicited emails.

Orders: Petition 3 denied in its entirety.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Failure to provide records (Oct 2021-Mar 2022 requests)

Petitioner requested various records including emails regarding a Netflix filming event. The ALJ found the Association violated the statute by failing to provide Board Member communications regarding the event, as the member was acting in his capacity as a Board Member.

Orders: Petition 4 granted in relevant parts regarding Board Member communications; remaining portions denied.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_win

Audio Overview

Decision Documents

22F-H2222050-REL Decision – 1000763.pdf

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22F-H2222050-REL Decision – 1002291.pdf

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22F-H2222050-REL Decision – 1035796.pdf

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22F-H2222050-REL Decision – 980693.pdf

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22F-H2222050-REL Decision – 981784.pdf

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22F-H2222050-REL Decision – 982383.pdf

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22F-H2222050-REL Decision – 987368.pdf

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22F-H2222050-REL Decision – 987371.pdf

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22F-H2222050-REL Decision – 998623.pdf

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Briefing Doc – 22F-H2222050-REL


Briefing Document: Legal Proceedings and Testimony Regarding Desert Ranch HOA vs. Tom Bars

Executive Summary

This document synthesizes the testimony and legal findings from the consolidated matters of Case Nos. 22 FH222050 REL and 22 SH22254 REL, presided over by Administrative Law Judge (ALJ) Jenna Clark. The proceedings center on a dispute between homeowner Tom Bars (Petitioner) and the Desert Ranch Homeowners’ Association (Respondent), managed by Associated Asset Management (AAM).

The core of the dispute involves allegations that the HOA and AAM violated Arizona Revised Statutes (A.R.S.) §§ 33-1804 and 33-1805 by failing to provide complete records, prohibiting homeowners from recording meetings, and producing edited or incomplete audio/video recordings. The testimony of Lori Loch-Lee, Vice President of Client Services at AAM, highlights a significant transition from a self-managed association to professional management, which coincided with the adoption of more restrictive data privacy and recording policies.

Critical Takeaways:

Recording Irregularities: Multiple board meeting recordings were found to be incomplete or contained abrupt cuts. AAM staff attributed these to technical errors or personal oversight (forgetting to start the recorder) rather than intentional editing.

Access to Records: While the ALJ found that the majority of records requests were fulfilled, specific violations were identified regarding the failure to provide survey proposals and certain board communications.

Privacy vs. Precedent: A significant conflict exists regarding homeowner rosters. Historically, the HOA provided unredacted rosters; however, under current management, AAM maintains that email addresses and phone numbers are private information and has withheld them from the Petitioner.

Homeowner Recording Restrictions: The HOA implemented a policy and board resolution asserting its own recording as the “official” version and used Zoom settings to block homeowners from recording meetings directly to their devices.

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Witness Profile: Lori Loch-Lee

Lori Loch-Lee serves as the Vice President of Client Services for Associated Asset Management (AAM). She has been employed in this capacity for over nine years and has acted as the community manager for Desert Ranch HOA since approximately April 1, 2018.

Key Responsibilities:

• Financial management and accounting coordination with CPAs.

• Production of financial statements.

• Record-keeping for the association (though she clarifies that AAM is primarily a financial management company for this specific client).

• Attending board meetings and recording them via Zoom.

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Analysis of Record-Keeping and Transparency Disputes

1. Incomplete and “Edited” Meeting Recordings

A primary point of contention is the integrity of meeting recordings provided to the Petitioner.

April 27, 2021 Meeting: The recording provided was 36 minutes and 48 seconds long, whereas the meeting itself lasted approximately one hour and six minutes. Loch-Lee testified that she “forgot to start the recording at the very beginning” and denied any intentional editing.

September 2020 Meeting: This meeting involved an incident where the Petitioner was removed from a board member’s home. Testimony and video evidence showed an “abrupt cut” in the recording at 17 minutes and 20 seconds and another at 30 minutes and 24 seconds.

Witness Defense: Loch-Lee repeatedly stated, “I do not edit anything. I’m lucky I turned it on and turn it off. I don’t know how to edit.” She attributed cuts to the Zoom platform or the suspension of meetings when disruptions occurred.

2. Policies on Homeowner Recording

The Petitioner alleged that the HOA violated statutory rights by prohibiting homeowners from making their own recordings.

Technological Prohibitions: Evidence (Exhibit P243) showed a Zoom notification stating: “This meeting is not allowed to be recorded to your device. Please stop recording to continue the meeting.” Loch-Lee claimed she had never seen this message from her end.

Board Resolutions: The board adopted a resolution stating that the HOA’s recording is the “official” version. Loch-Lee interpreted this as a means to prevent “intimidating” behavior by homeowners who would bring equipment and “cameras on their hats” to the business office, causing distress to staff.

Consistency of Enforcement: While Loch-Lee stated she could not stop a homeowner from recording on their own side of a phone line, the HOA maintained a policy (Exhibit P71) that “no audio or visual equipment can be used by individual members of the association.”

3. Homeowner Roster and Data Privacy

The dispute over the membership roster highlights a shift in HOA policy following the hiring of AAM.

Historical Context: Prior to 2018, the association (then self-managed) voluntarily provided unredacted rosters, including emails and phone numbers, to all homeowners.

Current Stance: Loch-Lee testified that she treats emails and phone numbers as “private and personal and confidential.” She stated, “I have not been providing homeowner rosters to homeowners when they ask for it because it’s not a directory.”

The “Opt-In” vs. “Opt-Out” Conflict: The Petitioner argued the association historically used an “opt-out” provision for sharing info. Loch-Lee contended that AAM uses an “opt-in” system through their mobile app, where homeowners must choose to share contact information.

Justification for Restriction: The HOA alleged that the Petitioner used previous rosters to “blast” unsolicited emails to members, leading the board to stop disseminating the information in 2018.

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4. Bids and Financial Records

The Petitioner sought copies of various bids, particularly for street work and common area surveys.

Retention Policy: Loch-Lee testified that she only retains bids if they are “contracted.” If the board procures a bid but does not accept it, she claims she does not keep it in the official files.

Holbrook Asphalt Bid: Despite claims of not having certain bids, a proposal for $10,738.60 from Holbrook Asphalt was identified with Loch-Lee’s name in the “attention” line. She stated she had “no idea” why she was listed and denied destroying any documents.

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Legal Findings (ALJ Order – Case No. HO22-22050/22054)

The ALJ’s final order, issued February 21, 2023, summarized the findings based on the evidence and testimony provided during the January 2023 hearings.

Statutory Requirements (A.R.S. Title 33)

Statute

Requirement

§ 33-1804(A)

Meetings must be open to all members; any person may tape record or use a video camera subject to reasonable board rules.

§ 33-1805(A)

All financial and other records shall be made reasonably available for examination within 10 business days.

§ 33-1805(B)

Certain records may be withheld (e.g., attorney-client privilege, pending litigation, personal/health/financial info of individual members).

Summary of Rulings

Records Compliance: The ALJ found that the “overwhelming majority” of the Petitioner’s records requests were complied with fully and timely.

Specific Violations: The Respondent failed to timely and completely fulfill requests regarding:

◦ Survey proposals (April 27, 2021).

◦ Specific board communications involving Brian Schoeffler (December 07, 2021).

Recordings: The ALJ noted that the beginning of the April 27 meeting was missing and that the September 2020 recording was stopped twice, but did not find sufficient evidence of “purposeful” or “flagrant” editing.

Outcome: The ALJ ordered the Respondent to provide the missing survey proposals and communications. However, the request to levy civil penalties against the HOA was denied, and the Respondent was not required to reimburse the Petitioner’s filing fees.

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Key Quotes from Testimony

On Recording Errors: “I provided the recording that I had and I forgot to start it at the very beginning. I believe this is the meeting that it happened in… I simply forgot.” — Lori Loch-Lee

On Historical Transparency: “That was then… I don’t know of any specific change, sir. What I do know is when I started managing, there’s never been any conversation about homeowner rosters.” — Lori Loch-Lee, responding to evidence that rosters were previously public.

On Data Privacy: “I’ve never sent a I don’t recall ever sending a redacted one. I have sent recently a roster with just the names on it, but homeowner addresses and email s are considered private information. I’ve always been trained that way.” — Lori Loch-Lee

On Recording Prohibitions: “I will remind you that no tape recording nor visual recording can or will be done in this business office… [the Petitioner’s family] were being very intimidating and causing a ruckus. So that’s when we stopped it.” — Lori Loch-Lee


Case Participants

Petitioner Side

  • Tom Barrs (Petitioner)
    Homeowner
  • Jonathan A. Dessaules (Legal Counsel for Petitioner)
    Dessaules Law Group

Respondent Side

  • Desert Ranch Homeowners Association (Respondent)
    HOA
  • B. Austin Baillio (Legal Counsel for Respondent)
    Maxwell & Morgan, P.C.

Neutral Parties

  • Jenna Clark (Administrative Law Judge)

John B. Clark Jr. v. Foothills Community Association

Case Summary

Case ID 20F-H2019007-REL
Agency ADRE
Tribunal OAH
Decision Date 2020-02-04
Administrative Law Judge Velva Moses-Thompson
Outcome no
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner John B. Clark Jr. Counsel Mitchell Vasin
Respondent Foothills Community Association Counsel B. Austin Baillio

Alleged Violations

Articles of Incorporation 1, 5, 6, 11, 12, 15; Bylaws Art II 2.3, Art III 3.5, Art IV 4.8(c)

Outcome Summary

The Administrative Law Judge dismissed the petition, ruling that the Petitioner failed to prove the HOA violated its Articles of Incorporation or Bylaws when removing him from the Design Review Committee. The judge found the HOA replaced the Petitioner to ensure quorum could be met, not for pretextual or political reasons.

Why this result: The HOA provided evidence that the removal was based on the need to ensure quorum for meetings, given Petitioner's frequent absences. Petitioner did not meet the burden of proof to show bad faith or specific bylaw violations.

Key Issues & Findings

Removal from Design Review Committee

Petitioner alleged the HOA removed him from the Design Review Committee (DRC) for pretextual reasons and in bad faith, violating various Articles and Bylaws.

Orders: Petition dismissed.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_lose

Decision Documents

20F-H2019007-REL Decision – 767866.pdf

Uploaded 2026-01-27T21:17:29 (103.9 KB)

**Case Summary: John B. Clark Jr. v. Foothills Community Association**
**Case No. 20F-H2019007-REL**
**Forum:** Arizona Office of Administrative Hearings
**Date of Decision:** February 4, 2020

**Case Overview and Key Facts**
The Petitioner, John B. Clark Jr., is a homeowner who served on the Respondent's Design Review Committee (DRC) from 2011 to 2019. The Respondent is the Foothills Community Association in Phoenix, Arizona. On July 10, 2019, the Respondent notified the Petitioner that the Board of Directors had selected a new member for the DRC to ensure the committee could meet quorum on a monthly basis.

The Petitioner is an airline pilot and Air Force Reservist, commitments which the Board acknowledged necessitated his frequent absence. Evidence presented established that since April 2015, the Petitioner had attended only 19 of 54 DRC meetings, and only 4 of the last 18 meetings prior to his removal.

**Main Issues and Arguments**
The Petitioner filed a single-issue petition alleging that his removal was "political," pretextual, and done in bad faith. He argued the removal violated several of the Respondent's Articles of Incorporation (Articles 1, 5, 6, 11, 12, and 15) and Bylaws (Article II, Section 2.3; Article III, Section 3.5; and Article IV, Section 4.8(c)). Additionally, the Petitioner alleged a violation of Arizona Revised Statutes (A.R.S.) § 10-3830.

The Respondent countered that the removal was not political but was a necessary administrative decision to ensure the DRC could conduct business efficiently, as the Petitioner's absences made it difficult to reach a quorum.

**Hearing Proceedings and Legal Findings**
An evidentiary hearing was held on January 15, 2020, before Administrative Law Judge (ALJ) Velva Moses-Thompson.

1. **Jurisdiction:** While the Department of Real Estate has jurisdiction over homeowner petitions regarding violations of Title 33, Chapter 16, the ALJ determined she did not have jurisdiction to decide whether the Respondent violated A.R.S. § 10-3830.
2. **Burden of Proof:** The Petitioner bore the burden to prove the alleged violations by a preponderance of the evidence.
3. **Findings on Removal:** The ALJ concluded that the Petitioner failed to establish that his removal was pretextual. The judge found that the evidence supported the Respondent's claim that the Petitioner was replaced solely due to the Board's desire to meet quorum requirements.
4. **Findings on Governing Documents:** The ALJ ruled that the Petitioner failed to prove the Respondent violated any of the cited Articles of Incorporation or Bylaws.
5. **Attorney’s Fees:** The Respondent's request for attorney's fees was denied. The ALJ noted that under American jurisprudence, fees cannot be awarded without specific statutory authority, which does not exist for this type of administrative proceeding.

**Final Decision**
The ALJ ordered that the petition be **dismissed**. The Petitioner failed to establish that the Respondent violated any statute or Bylaw charged in the petition.

Case Participants

Petitioner Side

  • John B. Clark Jr. (petitioner)
    Foothills Community Association
    Homeowner; former Design Review Committee (DRC) member; Air Force Reservist; realtor; pilot
  • Mitchell Vasin (petitioner attorney)
    Vasin & Rocco, PLLC
    Appeared on behalf of Petitioner

Respondent Side

  • B. Austin Baillio (respondent attorney)
    Maxwell & Morgan, P.C.
    Appeared on behalf of Respondent
  • Patricia Wontor (property manager)
    Premier Community Management
    Community Manager for Foothills Community Association; witness
  • Michael Owen (board member)
    Foothills Community Association
    Witness; sent email to Petitioner regarding removal
  • Jeffrey B. Corben (respondent attorney)
    Maxwell & Morgan, P.C.
    Listed on service list

Neutral Parties

  • Velva Moses-Thompson (ALJ)
    Office of Administrative Hearings
    Administrative Law Judge
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
    Recipient of transmitted order
  • A. Leverette (clerk)
    Office of Administrative Hearings
    Signed transmission of order

Tom Barrs v. Desert Ranch Homeowners Association

Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.

Case Summary

Case ID 19F-H1918037-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2019-09-12
Administrative Law Judge Jenna Clark
Outcome full
Filing Fees Refunded $500.00
Civil Penalties $500.00

Parties & Counsel

Petitioner Tom Barrs Counsel Jonathan A. Dessaules
Respondent Desert Ranch Homeowners Association Counsel B. Austin Baillio

Alleged Violations

A.R.S. § 33-1805

Outcome Summary

The Administrative Law Judge concluded that the HOA violated ARIZ. REV. STAT. § 33-1805 by failing to provide the full requested documentation relating to EDC actions and communications. The Petitioner's request for relief was granted, resulting in the reimbursement of the $500 filing fee and the imposition of a $500 civil penalty against the HOA.

Key Issues & Findings

Whether Desert Ranch Homeowners Association (Respondent) violated A.R.S. § 33-1805 by failing to fulfill a records request.

The Association violated A.R.S. § 33-1805 by failing to fully comply with Petitioner's specific request for EDC records (submissions, requests, and approvals) by providing only a summary table instead of the totality of requested communications within the statutory deadline.

Orders: Petitioner's petition granted. Respondent ordered to reimburse Petitioner's $500.00 filing fee (ARIZ. REV. STAT. § 32-2199.01) and tender a $500.00 civil penalty to the Department (ARIZ. REV. STAT. § 32-2199.02(A)).

Filing fee: $500.00, Fee refunded: Yes, Civil penalty: $500.00

Disposition: petitioner_win

Cited:

  • ARIZ. REV. STAT. § 33-1805
  • ARIZ. REV. STAT. § 32-2199.01
  • ARIZ. REV. STAT. § 32-2199.02(A)

Analytics Highlights

Topics: Records Request, HOA Violation, Civil Penalty, Filing Fee Reimbursement
Additional Citations:

  • ARIZ. REV. STAT. § 33-1805
  • ARIZ. REV. STAT. § 32-2199.01
  • ARIZ. REV. STAT. § 32-2199.02(A)
  • ARIZ. REV. STAT. § 32-2102
  • ARIZ. REV. STAT. § 32-2199
  • ARIZ. REV. STAT. § 32-2199.05
  • ARIZ. REV. STAT. § 32-2199(2)
  • ARIZ. REV. STAT. § 32-2199.01(D)
  • ARIZ. REV. STAT. § 32-2199.02
  • ARIZ. REV. STAT. § 41-1092
  • ARIZ. ADMIN. CODE R2-19-119
  • ARIZ. REV. STAT. § 1-243
  • ARIZ. ADMIN. CODE R2-19-107
  • ARIZ. REV. STAT. § 33-1804

Video Overview

Audio Overview

Decision Documents

19F-H1918037-REL-RHG Decision – 737525.pdf

Uploaded 2026-01-23T17:28:11 (176.7 KB)

19F-H1918037-REL-RHG Decision – ../19F-H1918037-REL/700566.pdf

Uploaded 2026-01-23T17:28:13 (149.3 KB)





Briefing Doc – 19F-H1918037-REL-RHG


Briefing on Barrs v. Desert Ranch Homeowners Association

Executive Summary

This briefing synthesizes the legal proceedings and outcomes of case number 19F-H1918037-REL, a dispute between homeowner Tom Barrs (“Petitioner”) and the Desert Ranch Homeowners Association (“Respondent”). The core issue was the Association’s alleged violation of Arizona Revised Statutes (A.R.S.) § 33-1805 for failing to completely fulfill a records request submitted by the Petitioner on November 1, 2018.

An initial hearing on March 21, 2019, resulted in a decision in favor of the Association. Administrative Law Judge Jenna Clark found that the Petitioner had failed to properly submit his request to all members of the Association’s Board, and therefore the Association’s provision of a summary table did not constitute a statutory violation.

Following an appeal by the Petitioner, a rehearing was held on August 27, 2019. New evidence was introduced demonstrating that the Petitioner had previously been expressly instructed by the Association’s President to direct records requests specifically to the Environmental Design Committee (EDC) Chairman, Brian Schoeffler, a directive the Petitioner followed. Consequently, Judge Clark reversed the initial decision, concluding that the request was properly submitted and the Association’s failure to provide the full records—offering only a summary table—was a clear violation of A.R.S. § 33-1805. The final order granted the Petitioner’s petition, ordered the reimbursement of his $500 filing fee, and levied a $500 civil penalty against the Association.

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Case Overview

Parties Involved

Name/Entity

Key Individuals

Tom Barrs

Petitioner, Homeowner

Represented himself initially; later by Jonathan Dessaules, Esq.

Desert Ranch Homeowners Assoc.

Respondent, HOA

Governed by CC&Rs and a Board of Directors.

Brian Schoeffler

Witness for Respondent

Chairman of the Environmental Design Committee (EDC).

Jenna Clark

Administrative Law Judge

Presided over both the initial hearing and the rehearing.

Catherine Overby

Association President

Appointed Schoeffler as Petitioner’s primary records contact.

Lori Loch-Lee

VP, Associated Asset Management (AAM)

Recipient of records request; AAM acted as the Association’s accounting firm.

Core Legal Issue

The central question adjudicated was whether the Desert Ranch Homeowners Association violated A.R.S. § 33-1805 by failing to fulfill a records request. This statute requires that an association’s records be made “reasonably available for examination” and that a request for copies be fulfilled within ten business days.

Timeline of Key Events

July 19, 2017

Association President Catherine Overby appoints EDC Director Brian Schoeffler as Petitioner’s primary records contact.

November 1, 2018

Petitioner emails a records request to Schoeffler, Overby, and Lori Loch-Lee.

November 18, 2018

The Association provides a summary table of EDC actions, not the full records requested.

December 17, 2018

Petitioner files a formal petition against the Association with the Arizona Department of Real Estate.

March 6, 2019

Petitioner follows up via email, specifying the exact communications and documents he is seeking.

March 11, 2019

Schoeffler responds, asserting the request was fulfilled and directing Petitioner to submit a new one.

March 21, 2019

The first evidentiary hearing is held at the Office of Administrative Hearings (OAH).

April 10, 2019

The initial ALJ Decision is issued, denying the petition.

June 10, 2019

Petitioner submits a successful appeal to the Department.

August 27, 2019

A rehearing is held at the OAH.

September 12, 2019

The final ALJ Decision is issued, reversing the prior decision and ruling in favor of the Petitioner.

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Initial Hearing and Decision (No. 19F-H1918037-REL)

Petitioner’s Position (Tom Barrs)

• On November 1, 2018, Barrs requested “a copy of all EDC actions, written requests, and written approvals from October 2017 through October 2018.”

• The Association’s response on November 18, 2018, was a “summary table listing of some, not all, EDC actions,” which did not include the totality of communications requested.

• Barrs argued the Association willfully failed to comply, citing a similar previous dispute that required OAH adjudication.

• The dispute was clarified to be about the completeness of the response, not its timeliness.

Respondent’s Position (Desert Ranch HOA)

• Represented by Brian Schoeffler, the HOA argued it had fully, though untimelily, complied with the request.

• The core of the defense was that the request was improperly submitted because Barrs only sent it to two of the four Board members.

• Schoeffler reasoned that the Association’s response was guided by a prior OAH decision in a similar case that had been returned in the Association’s favor.

• Schoeffler also stated that fulfilling the more detailed request from March 6, 2019, could be interpreted as an “admission of guilt,” which is why he asked for a new request.

Initial Findings and Order (April 10, 2019)

Key Finding: The Administrative Law Judge (ALJ) concluded that the Petitioner failed to properly submit his records request to all members of the Association’s Board.

Legal Conclusion: “Because the credible evidence of record reflects that Petitioner failed to properly submit his records request to the Board, Petitioner has failed established by a preponderance of the evidence that the Association was in violation of ARIZ. REV. STAT. § 33-1805 for providing him with a summary table on November 18, 2018.”

Order: The Petitioner’s petition was denied. His request for a civil penalty and reimbursement of his filing fee was also denied.

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Rehearing and Final Decision (No. 19F-H1918037-REL-RHG)

Basis for Rehearing

The Petitioner successfully appealed the initial decision, leading the Department of Real Estate to refer the matter back to the OAH for a new evidentiary hearing on the same issue.

New Evidence and Revised Testimony

Petitioner’s New Evidence: Crucially, the Petitioner introduced evidence (Petitioner Exhibit 11) showing that on July 19, 2017, Association President Catherine Overby had appointed Brian Schoeffler as the Petitioner’s primary records request contact.

Respondent’s Concession: The Association conceded that its governing documents do not require all Board members to be copied on records requests. It also conceded that its own bylaws regarding the submission of forms for records requests were not adhered to or enforced.

Persistent Failure to Comply: It was established that as of the date of the rehearing (August 27, 2019), the Petitioner had still not received all of the documentation requested on November 1, 2018.

Final Findings and Order (September 12, 2019)

Revised Key Finding: The ALJ found that the Petitioner’s request was not required to be sent to all Board members. Instead, the Petitioner had “expressly been instructed to only send his records requests to the Association’s EDC Chairman, Mr. Schoeffler, which he did.”

Final Legal Conclusion: “Petitioner is correct that the Association did not fully comply with his specific request, and has established by a preponderance of the evidence that the summary table provided by the Association was a violation of ARIZ. REV. STAT. § 33-1805.”

Final Order:

1. The Petitioner’s petition was granted.

2. The Respondent was ordered to reimburse the Petitioner’s $500.00 filing fee.

3. A civil penalty of $500.00 was levied against the Respondent, payable to the Department of Real Estate.

Key Judicial Quotes

On the Improper Submission Argument (First Decision): “Because the credible evidence of record reflects that Petitioner failed to properly submit his records request to the Board, Petitioner has failed established by a preponderance of the evidence that the Association was in violation of ARIZ. REV. STAT. § 33-1805…”

On the Proper Submission Argument (Final Decision): “Petitioner’s November 01, 2018, records request was not required to be sent to all members of the Association’s Board, as Petitioner had expressly been instructed to only send his records requests to the Association’s EDC Chairman, Mr. Schoeffler, which he did.”

On the Violation (Final Decision): “Petitioner is correct that the Association did not fully comply with his specific request, and has established by a preponderance of the evidence that the summary table provided by the Association was a violation of ARIZ. REV. STAT. § 33-1805.”






Study Guide – 19F-H1918037-REL-RHG


Study Guide: Barrs v. Desert Ranch Homeowners Association

This study guide provides a comprehensive review of the administrative legal case Tom Barrs v. Desert Ranch Homeowners Association, Docket No. 19F-H1918037-REL. It covers the initial hearing, the subsequent rehearing, the key arguments, the relevant statutes, and the final outcome of the dispute. The case centers on a homeowner’s records request and the association’s legal obligations under Arizona state law.

Short-Answer Quiz

Instructions: Answer the following questions in two to three sentences, drawing all information from the provided case documents.

1. Who are the Petitioner and Respondent in this case, and what is their relationship?

2. What was the central legal issue presented for adjudication at the Office of Administrative Hearings?

3. What specific records did the Petitioner, Tom Barrs, request from the Association on November 1, 2018?

4. What was the Association’s initial response to the Petitioner’s records request, and when was it provided?

5. What was the outcome of the first hearing on March 21, 2019, as detailed in the decision issued on April 10, 2019?

6. Why did the Administrative Law Judge initially rule in favor of the Respondent?

7. What new evidence presented at the rehearing on August 27, 2019, proved critical to reversing the initial decision?

8. According to Arizona Revised Statute § 33-1805, what is the time frame for an association to fulfill a request for examination or copies of records?

9. What was the final outcome of the case after the rehearing, as ordered on September 12, 2019?

10. What specific penalties and reimbursements were levied against the Respondent in the final order?

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Answer Key

1. The Petitioner is Tom Barrs, a property owner in the Desert Ranch subdivision and a member of its homeowners’ association. The Respondent is the Desert Ranch Homeowners Association (“the Association”), the governing body for the subdivision.

2. The central issue was whether the Desert Ranch Homeowners Association violated Arizona Revised Statute (A.R.S.) § 33-1805 by failing to properly and completely fulfill a records request submitted by the Petitioner.

3. The Petitioner requested a copy of all Environmental Design Committee (EDC) actions, written requests, and written approvals from October 2017 through October 2018. He later clarified this included communications like letters, emails, and application forms related to specific EDC decisions.

4. On November 18, 2018, the Association provided the Petitioner with a summary table listing some EDC actions. This response did not include the full scope of communications and underlying documents that the Petitioner had requested.

5. Following the first hearing, the Administrative Law Judge denied the Petitioner’s petition. The judge ruled that the Association’s conduct did not violate A.R.S. § 33-1805, denied the request for a civil penalty, and ordered that the Association did not have to reimburse the Petitioner’s filing fee.

6. The judge initially ruled for the Respondent because the evidence suggested the Petitioner had failed to properly submit his request to all members of the Association’s Board. This procedural error was seen as the reason the Association’s response (the summary table) was not a violation of the statute.

7. At the rehearing, evidence was introduced showing that on July 19, 2017, the Association’s President had explicitly appointed Brian Schoeffler, the EDC Chairman, as the Petitioner’s primary records request contact. This demonstrated that the Petitioner was not required to send his request to all Board members and had followed prior instructions correctly.

8. A.R.S. § 33-1805 states that an association has ten business days to fulfill a request for examination of records. It also specifies that the association has ten business days to provide copies of requested records upon request.

9. After the rehearing, the Administrative Law Judge granted the Petitioner’s petition. The judge concluded that the Association’s conduct did violate A.R.S. § 33-1805 by providing only a summary table instead of the full records requested.

10. In the final order, the Respondent was ordered to reimburse the Petitioner’s $500.00 filing fee. Additionally, a civil penalty of $500.00 was levied against the Respondent, payable to the Arizona Department of Real Estate.

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Essay Questions

Instructions: The following questions are designed to test a deeper, more analytical understanding of the case. Formulate a detailed response for each, synthesizing facts and arguments presented in the source documents.

1. Compare and contrast the findings of fact and conclusions of law from the first hearing (April 10, 2019 decision) with those from the rehearing (September 12, 2019 decision). What specific evidence or legal reasoning led to the reversal of the initial order?

2. Analyze the arguments presented by both the Petitioner, Tom Barrs, and the Respondent’s representative, Brian Schoeffler. Discuss the strengths and weaknesses of each party’s position across both hearings.

3. Explain the role and significance of Arizona Revised Statute § 33-1805 in this case. How did the interpretation of the Association’s obligations under this statute differ between the initial ruling and the final ruling?

4. Trace the timeline of events from the initial records request on November 1, 2018, to the final order on September 12, 2019. Highlight the key communications and procedural steps that influenced the case’s progression and ultimate outcome.

5. Discuss the legal standard of “preponderance of the evidence” as it is defined in the case documents. How did the Petitioner successfully meet this burden of proof in the rehearing after failing to do so in the initial hearing?

——————————————————————————–

Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An independent judge who presides over administrative hearings, reviews evidence, makes findings of fact and conclusions of law, and issues orders. In this case, the ALJ was Jenna Clark.

A.R.S. § 33-1805

The section of the Arizona Revised Statutes that governs the rights of homeowners’ association members to access association records. It mandates that records be made “reasonably available for examination” and establishes a ten-business-day deadline for associations to fulfill such requests.

Associated Asset Management (AAM)

The management company that served as the Association’s accounting firm. Petitioner was at one point instructed to direct requests to an AAM representative.

Board of Directors (the Board)

The group that oversees the Desert Ranch Homeowners Association. The dispute involved questions about whether a records request needed to be sent to all members of the Board.

Covenants, Conditions, and Restrictions (CC&Rs)

The governing documents for the Desert Ranch Homeowners Association.

Environmental Design Committee (EDC)

A committee within the Desert Ranch Homeowners Association, chaired by Brian Schoeffler. The records requested by the Petitioner pertained to the actions and decisions of this committee.

Office of Administrative Hearings (OAH)

An independent state agency in Arizona responsible for conducting evidentiary hearings for disputes referred by other state agencies, such as the Department of Real Estate.

Petitioner

The party who files a petition initiating a legal action. In this case, Tom Barrs.

Preponderance of the evidence

The burden of proof in this case. It is defined as “proof as convinces the trier of fact that the contention is more probably true than not” and represents the “greater weight of the evidence.”

Respondent

The party against whom a petition is filed. In this case, the Desert Ranch Homeowners Association.






Blog Post – 19F-H1918037-REL-RHG


He Fought His HOA Over Public Records and Lost. Then One Old Email Changed Everything.

1.0 Introduction: The Familiar Frustration of Fighting the System

Almost everyone has a story about the maddening frustration of dealing with a bureaucratic organization. The rules can seem arbitrary, the answers vague, and the entire process engineered to make you give up. For homeowners, that organization is often their Homeowners Association (HOA). This was precisely the situation for Tom Barrs, a homeowner in Scottsdale, Arizona, when he made what seemed like a simple request for records from his HOA, the Desert Ranch Homeowners Association. His straightforward request ignited a surprising legal battle, where an initial, demoralizing defeat in court was ultimately overturned by a single, crucial piece of evidence exhumed from the past.

2.0 Takeaway 1: The First Verdict Isn’t Always the Final Word

The dispute began with a formal records request. In November 2018, Tom Barrs asked to see documents related to the HOA’s Environmental Design Committee (EDC). His request was clear, specific, and cited the relevant state law:

“Pursuant to ARS 33-1805, I am requesting a copy of all EDC actions, written requests, and written approvals from October 2017 through October 2018. Soft copies via return email are preferable; otherwise, please let me know when hard copies are available for pickup.”

The HOA refused to provide the records, and the case went before Administrative Law Judge Jenna Clark on March 21, 2019. The judge denied Mr. Barrs’s petition. The ruling was based on what seemed to be a fatal procedural error: the judge concluded that Mr. Barrs had failed to properly submit his request because he did not email it to all members of the Association’s Board.

Adding a potent dose of irony, the HOA’s representative at the hearing—Brian Schoeffler, the very EDC Chairman to whom Barrs had sent the request—successfully argued that a prior case meant Barrs “knew or should have known the requirements.” For many people, this initial loss, buttressed by the HOA weaponizing their past behavior against them, would have been the end of the road. But for Mr. Barrs, it was only the first chapter.

3.0 Takeaway 2: The Paper Trail is Your Most Powerful Weapon

Unwilling to accept the verdict, Mr. Barrs appealed and was granted a rehearing. The case was heard again before the very same judge, Jenna Clark. This time, however, Mr. Barrs had a new piece of evidence—a single, forgotten email that would force the judge to re-evaluate her own initial conclusion.

The case hinged on a communication from sixteen months prior. In July 2017, the Association’s President, Catherine Overby, had sent an email specifically appointing EDC Chairman Brian Schoeffler as Mr. Barrs’s “primary records request contact.”

This single document completely dismantled the HOA’s central argument. It proved that a specific, documented protocol existed that superseded any unwritten procedure the HOA later tried to enforce. Based on this prior instruction, Judge Clark’s new conclusion was decisive: Mr. Barrs was not required to send his request to the entire board. He had, in fact, followed the HOA’s own explicit directive perfectly. The HOA’s argument, built on chastising Mr. Barrs for not knowing the rules, crumbled under the weight of a rule they themselves had established and forgotten.

4.0 Takeaway 3: A “Summary” Isn’t the Same as “The Records”

Another key issue was the HOA’s attempt to control the information it released. Instead of providing the actual letters, emails, and applications Mr. Barrs had asked for, the HOA sent him a “summary table” of the EDC’s actions.

This defense initially worked. In the first ruling, Judge Clark concluded that because the request itself was improperly submitted, the summary table was not a violation of the statute. The HOA’s failure to provide the actual records was excused on a technicality.

But once the old email proved the request was valid, that technicality vanished and the summary table argument collapsed. In her final ruling, Judge Clark determined that providing a summary was a clear violation of Arizona law (ARIZ. REV. STAT. § 33-1805). The statute is unambiguous: records must be made “reasonably available for examination,” and copies must be provided upon request. The HOA’s attempt to substitute its interpretation of the records for the records themselves was not just unhelpful—it was illegal.

5.0 Takeaway 4: Resistance Can Be More Costly Than Compliance

The final, reversed decision was issued on September 12, 2019. Mr. Barrs’s petition was granted, and the HOA faced direct financial consequences for its stonewalling. The Desert Ranch HOA was ordered to:

• Reimburse Mr. Barrs’s $500.00 filing fee.

• Pay a separate $500.00 civil penalty to the Arizona Department of Real Estate.

For the price of a few photocopies, the HOA chose instead to pay for a protracted legal battle, a public loss, and $1,000 in fees and penalties—a steep cost for refusing transparency. The outcome is a stark reminder that an organization’s attempt to obstruct access to information can be far more damaging to its finances and reputation than simple compliance.

6.0 Conclusion: The Power of a Single Fact

The story of Tom Barrs’s dispute offers powerful, practical lessons for anyone facing a similar challenge. It highlights the importance of persistence, the legal weight of true transparency, and, above all, the critical power of documentation. One old email—one documented fact—was enough to level the playing field, force a judge to reverse her own decision, and ensure the rules were applied fairly. It leaves us with a compelling question to consider.

How might meticulous record-keeping change the outcome of a dispute in your own life?


Case Participants

Petitioner Side

  • Tom Barrs (petitioner/witness)
    Appeared on his own behalf initially; appeared as witness at rehearing
  • Jonathan Dessaules (attorney)
    Dessaules Law Group
    Appeared on behalf of Petitioner at rehearing

Respondent Side

  • Desert Ranch Homeowners Association (respondent)
  • Brian Schoeffler (EDC chairman/witness)
    Desert Ranch Homeowners Association
    Appeared on behalf of Respondent; Chairman of the Association’s EDC
  • Catherine Overby (HOA president)
    Desert Ranch Homeowners Association
    Association President; records request recipient
  • Lori Loch-Lee (VP Client Services)
    Associated Asset Management (AAM)
    Management company contact; records request recipient
  • Amanda Shaw (property manager rep)
    AAM LLC
    Contact for Respondent c/o AAM LLC
  • B. Austin Baillio (HOA attorney)
    Maxwell & Morgan, P.C.

Neutral Parties

  • Jenna Clark (ALJ)
    OAH
  • Judy Lowe (ADRE Commissioner)
    Arizona Department of Real Estate (ADRE)
  • Dan Gardner (HOA Coordinator)
    Arizona Department of Real Estate (ADRE)

Other Participants

  • G. Mangiero (observer)
    Observed initial hearing
  • Peter Ashkin (observer)
  • Stephen Banks (observer)
  • Noah Banks (observer)
  • Gerard Manieri (observer)
    Observed rehearing
  • Stephen Barrs (observer)
    Observed rehearing
  • Abraham Barrs (observer)
    Observed rehearing

Tom Barrs v. Desert Ranch Homeowners Association

Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.

Case Summary

Case ID 19F-H1918037-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2019-09-12
Administrative Law Judge Jenna Clark
Outcome full
Filing Fees Refunded $500.00
Civil Penalties $500.00

Parties & Counsel

Petitioner Tom Barrs Counsel Jonathan Dessaules, Esq.
Respondent Desert Ranch Homeowners Association Counsel B. Austin Baillio

Alleged Violations

ARIZ. REV. STAT. § 33-1805

Outcome Summary

The Administrative Law Judge concluded that the Desert Ranch Homeowners Association violated ARIZ. REV. STAT. § 33-1805 by failing to fully comply with Tom Barrs' records request. The petition was granted, requiring the Association to reimburse the Petitioner's $500.00 filing fee and pay a $500.00 civil penalty.

Why this result: The Association failed to provide the full requested documentation (EDC actions, written requests, and approvals) within the deadline, providing only a summary table,. The Association's justification for non-compliance based on improper submission was rejected because the Petitioner had been directed by the Association to send requests to the EDC Chairman.

Key Issues & Findings

Whether Desert Ranch Homeowners Association (Respondent) violated A.R.S. § 33-1805 by failing to fulfill a records request.

Petitioner requested EDC records (submissions, requests, and approvals) for October 2017 through October 2018 on November 1, 2018,. The Association responded with only a summary table on November 18, 2018, which did not include the totality of the communications requested. The ALJ concluded that the Association's summary table provided was a violation of the statute,, especially since the Petitioner was not required to send the request to all Board members due to previous instructions.

Orders: Petitioner's petition was granted. Respondent was ordered to reimburse the $500.00 filing fee pursuant to ARIZ. REV. STAT. § 32-2199.01 and tender a $500.00 civil penalty to the Department pursuant to ARIZ. REV. STAT. § 32-2199.02(A),.

Filing fee: $500.00, Fee refunded: Yes, Civil penalty: $500.00

Disposition: petitioner_win

Cited:

  • ARIZ. REV. STAT. § 33-1805
  • ARIZ. REV. STAT. § 32-2199.01
  • ARIZ. REV. STAT. § 32-2199.02(A)

Analytics Highlights

Topics: HOA records request, A.R.S. § 33-1805 violation, Records disclosure, Filing fee reimbursement, Civil penalty
Additional Citations:

  • ARIZ. REV. STAT. § 33-1805
  • ARIZ. REV. STAT. § 32-2199.02(A)
  • ARIZ. REV. STAT. § 32-2199.01

Video Overview

Audio Overview

Decision Documents

19F-H1918037-REL-RHG Decision – 737525.pdf

Uploaded 2025-10-09T03:33:57 (176.7 KB)

19F-H1918037-REL-RHG Decision – ../19F-H1918037-REL/700566.pdf

Uploaded 2026-01-20T13:51:30 (149.3 KB)





Briefing Doc – 19F-H1918037-REL-RHG


Briefing on Barrs v. Desert Ranch Homeowners Association

Executive Summary

This briefing synthesizes the legal proceedings and outcomes of case number 19F-H1918037-REL, a dispute between homeowner Tom Barrs (“Petitioner”) and the Desert Ranch Homeowners Association (“Respondent”). The core issue was the Association’s alleged violation of Arizona Revised Statutes (A.R.S.) § 33-1805 for failing to completely fulfill a records request submitted by the Petitioner on November 1, 2018.

An initial hearing on March 21, 2019, resulted in a decision in favor of the Association. Administrative Law Judge Jenna Clark found that the Petitioner had failed to properly submit his request to all members of the Association’s Board, and therefore the Association’s provision of a summary table did not constitute a statutory violation.

Following an appeal by the Petitioner, a rehearing was held on August 27, 2019. New evidence was introduced demonstrating that the Petitioner had previously been expressly instructed by the Association’s President to direct records requests specifically to the Environmental Design Committee (EDC) Chairman, Brian Schoeffler, a directive the Petitioner followed. Consequently, Judge Clark reversed the initial decision, concluding that the request was properly submitted and the Association’s failure to provide the full records—offering only a summary table—was a clear violation of A.R.S. § 33-1805. The final order granted the Petitioner’s petition, ordered the reimbursement of his $500 filing fee, and levied a $500 civil penalty against the Association.

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Case Overview

Parties Involved

Name/Entity

Key Individuals

Tom Barrs

Petitioner, Homeowner

Represented himself initially; later by Jonathan Dessaules, Esq.

Desert Ranch Homeowners Assoc.

Respondent, HOA

Governed by CC&Rs and a Board of Directors.

Brian Schoeffler

Witness for Respondent

Chairman of the Environmental Design Committee (EDC).

Jenna Clark

Administrative Law Judge

Presided over both the initial hearing and the rehearing.

Catherine Overby

Association President

Appointed Schoeffler as Petitioner’s primary records contact.

Lori Loch-Lee

VP, Associated Asset Management (AAM)

Recipient of records request; AAM acted as the Association’s accounting firm.

Core Legal Issue

The central question adjudicated was whether the Desert Ranch Homeowners Association violated A.R.S. § 33-1805 by failing to fulfill a records request. This statute requires that an association’s records be made “reasonably available for examination” and that a request for copies be fulfilled within ten business days.

Timeline of Key Events

July 19, 2017

Association President Catherine Overby appoints EDC Director Brian Schoeffler as Petitioner’s primary records contact.

November 1, 2018

Petitioner emails a records request to Schoeffler, Overby, and Lori Loch-Lee.

November 18, 2018

The Association provides a summary table of EDC actions, not the full records requested.

December 17, 2018

Petitioner files a formal petition against the Association with the Arizona Department of Real Estate.

March 6, 2019

Petitioner follows up via email, specifying the exact communications and documents he is seeking.

March 11, 2019

Schoeffler responds, asserting the request was fulfilled and directing Petitioner to submit a new one.

March 21, 2019

The first evidentiary hearing is held at the Office of Administrative Hearings (OAH).

April 10, 2019

The initial ALJ Decision is issued, denying the petition.

June 10, 2019

Petitioner submits a successful appeal to the Department.

August 27, 2019

A rehearing is held at the OAH.

September 12, 2019

The final ALJ Decision is issued, reversing the prior decision and ruling in favor of the Petitioner.

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Initial Hearing and Decision (No. 19F-H1918037-REL)

Petitioner’s Position (Tom Barrs)

• On November 1, 2018, Barrs requested “a copy of all EDC actions, written requests, and written approvals from October 2017 through October 2018.”

• The Association’s response on November 18, 2018, was a “summary table listing of some, not all, EDC actions,” which did not include the totality of communications requested.

• Barrs argued the Association willfully failed to comply, citing a similar previous dispute that required OAH adjudication.

• The dispute was clarified to be about the completeness of the response, not its timeliness.

Respondent’s Position (Desert Ranch HOA)

• Represented by Brian Schoeffler, the HOA argued it had fully, though untimelily, complied with the request.

• The core of the defense was that the request was improperly submitted because Barrs only sent it to two of the four Board members.

• Schoeffler reasoned that the Association’s response was guided by a prior OAH decision in a similar case that had been returned in the Association’s favor.

• Schoeffler also stated that fulfilling the more detailed request from March 6, 2019, could be interpreted as an “admission of guilt,” which is why he asked for a new request.

Initial Findings and Order (April 10, 2019)

Key Finding: The Administrative Law Judge (ALJ) concluded that the Petitioner failed to properly submit his records request to all members of the Association’s Board.

Legal Conclusion: “Because the credible evidence of record reflects that Petitioner failed to properly submit his records request to the Board, Petitioner has failed established by a preponderance of the evidence that the Association was in violation of ARIZ. REV. STAT. § 33-1805 for providing him with a summary table on November 18, 2018.”

Order: The Petitioner’s petition was denied. His request for a civil penalty and reimbursement of his filing fee was also denied.

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Rehearing and Final Decision (No. 19F-H1918037-REL-RHG)

Basis for Rehearing

The Petitioner successfully appealed the initial decision, leading the Department of Real Estate to refer the matter back to the OAH for a new evidentiary hearing on the same issue.

New Evidence and Revised Testimony

Petitioner’s New Evidence: Crucially, the Petitioner introduced evidence (Petitioner Exhibit 11) showing that on July 19, 2017, Association President Catherine Overby had appointed Brian Schoeffler as the Petitioner’s primary records request contact.

Respondent’s Concession: The Association conceded that its governing documents do not require all Board members to be copied on records requests. It also conceded that its own bylaws regarding the submission of forms for records requests were not adhered to or enforced.

Persistent Failure to Comply: It was established that as of the date of the rehearing (August 27, 2019), the Petitioner had still not received all of the documentation requested on November 1, 2018.

Final Findings and Order (September 12, 2019)

Revised Key Finding: The ALJ found that the Petitioner’s request was not required to be sent to all Board members. Instead, the Petitioner had “expressly been instructed to only send his records requests to the Association’s EDC Chairman, Mr. Schoeffler, which he did.”

Final Legal Conclusion: “Petitioner is correct that the Association did not fully comply with his specific request, and has established by a preponderance of the evidence that the summary table provided by the Association was a violation of ARIZ. REV. STAT. § 33-1805.”

Final Order:

1. The Petitioner’s petition was granted.

2. The Respondent was ordered to reimburse the Petitioner’s $500.00 filing fee.

3. A civil penalty of $500.00 was levied against the Respondent, payable to the Department of Real Estate.

Key Judicial Quotes

On the Improper Submission Argument (First Decision): “Because the credible evidence of record reflects that Petitioner failed to properly submit his records request to the Board, Petitioner has failed established by a preponderance of the evidence that the Association was in violation of ARIZ. REV. STAT. § 33-1805…”

On the Proper Submission Argument (Final Decision): “Petitioner’s November 01, 2018, records request was not required to be sent to all members of the Association’s Board, as Petitioner had expressly been instructed to only send his records requests to the Association’s EDC Chairman, Mr. Schoeffler, which he did.”

On the Violation (Final Decision): “Petitioner is correct that the Association did not fully comply with his specific request, and has established by a preponderance of the evidence that the summary table provided by the Association was a violation of ARIZ. REV. STAT. § 33-1805.”






Study Guide – 19F-H1918037-REL-RHG


Study Guide: Barrs v. Desert Ranch Homeowners Association

This study guide provides a comprehensive review of the administrative legal case Tom Barrs v. Desert Ranch Homeowners Association, Docket No. 19F-H1918037-REL. It covers the initial hearing, the subsequent rehearing, the key arguments, the relevant statutes, and the final outcome of the dispute. The case centers on a homeowner’s records request and the association’s legal obligations under Arizona state law.

Short-Answer Quiz

Instructions: Answer the following questions in two to three sentences, drawing all information from the provided case documents.

1. Who are the Petitioner and Respondent in this case, and what is their relationship?

2. What was the central legal issue presented for adjudication at the Office of Administrative Hearings?

3. What specific records did the Petitioner, Tom Barrs, request from the Association on November 1, 2018?

4. What was the Association’s initial response to the Petitioner’s records request, and when was it provided?

5. What was the outcome of the first hearing on March 21, 2019, as detailed in the decision issued on April 10, 2019?

6. Why did the Administrative Law Judge initially rule in favor of the Respondent?

7. What new evidence presented at the rehearing on August 27, 2019, proved critical to reversing the initial decision?

8. According to Arizona Revised Statute § 33-1805, what is the time frame for an association to fulfill a request for examination or copies of records?

9. What was the final outcome of the case after the rehearing, as ordered on September 12, 2019?

10. What specific penalties and reimbursements were levied against the Respondent in the final order?

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Answer Key

1. The Petitioner is Tom Barrs, a property owner in the Desert Ranch subdivision and a member of its homeowners’ association. The Respondent is the Desert Ranch Homeowners Association (“the Association”), the governing body for the subdivision.

2. The central issue was whether the Desert Ranch Homeowners Association violated Arizona Revised Statute (A.R.S.) § 33-1805 by failing to properly and completely fulfill a records request submitted by the Petitioner.

3. The Petitioner requested a copy of all Environmental Design Committee (EDC) actions, written requests, and written approvals from October 2017 through October 2018. He later clarified this included communications like letters, emails, and application forms related to specific EDC decisions.

4. On November 18, 2018, the Association provided the Petitioner with a summary table listing some EDC actions. This response did not include the full scope of communications and underlying documents that the Petitioner had requested.

5. Following the first hearing, the Administrative Law Judge denied the Petitioner’s petition. The judge ruled that the Association’s conduct did not violate A.R.S. § 33-1805, denied the request for a civil penalty, and ordered that the Association did not have to reimburse the Petitioner’s filing fee.

6. The judge initially ruled for the Respondent because the evidence suggested the Petitioner had failed to properly submit his request to all members of the Association’s Board. This procedural error was seen as the reason the Association’s response (the summary table) was not a violation of the statute.

7. At the rehearing, evidence was introduced showing that on July 19, 2017, the Association’s President had explicitly appointed Brian Schoeffler, the EDC Chairman, as the Petitioner’s primary records request contact. This demonstrated that the Petitioner was not required to send his request to all Board members and had followed prior instructions correctly.

8. A.R.S. § 33-1805 states that an association has ten business days to fulfill a request for examination of records. It also specifies that the association has ten business days to provide copies of requested records upon request.

9. After the rehearing, the Administrative Law Judge granted the Petitioner’s petition. The judge concluded that the Association’s conduct did violate A.R.S. § 33-1805 by providing only a summary table instead of the full records requested.

10. In the final order, the Respondent was ordered to reimburse the Petitioner’s $500.00 filing fee. Additionally, a civil penalty of $500.00 was levied against the Respondent, payable to the Arizona Department of Real Estate.

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Essay Questions

Instructions: The following questions are designed to test a deeper, more analytical understanding of the case. Formulate a detailed response for each, synthesizing facts and arguments presented in the source documents.

1. Compare and contrast the findings of fact and conclusions of law from the first hearing (April 10, 2019 decision) with those from the rehearing (September 12, 2019 decision). What specific evidence or legal reasoning led to the reversal of the initial order?

2. Analyze the arguments presented by both the Petitioner, Tom Barrs, and the Respondent’s representative, Brian Schoeffler. Discuss the strengths and weaknesses of each party’s position across both hearings.

3. Explain the role and significance of Arizona Revised Statute § 33-1805 in this case. How did the interpretation of the Association’s obligations under this statute differ between the initial ruling and the final ruling?

4. Trace the timeline of events from the initial records request on November 1, 2018, to the final order on September 12, 2019. Highlight the key communications and procedural steps that influenced the case’s progression and ultimate outcome.

5. Discuss the legal standard of “preponderance of the evidence” as it is defined in the case documents. How did the Petitioner successfully meet this burden of proof in the rehearing after failing to do so in the initial hearing?

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An independent judge who presides over administrative hearings, reviews evidence, makes findings of fact and conclusions of law, and issues orders. In this case, the ALJ was Jenna Clark.

A.R.S. § 33-1805

The section of the Arizona Revised Statutes that governs the rights of homeowners’ association members to access association records. It mandates that records be made “reasonably available for examination” and establishes a ten-business-day deadline for associations to fulfill such requests.

Associated Asset Management (AAM)

The management company that served as the Association’s accounting firm. Petitioner was at one point instructed to direct requests to an AAM representative.

Board of Directors (the Board)

The group that oversees the Desert Ranch Homeowners Association. The dispute involved questions about whether a records request needed to be sent to all members of the Board.

Covenants, Conditions, and Restrictions (CC&Rs)

The governing documents for the Desert Ranch Homeowners Association.

Environmental Design Committee (EDC)

A committee within the Desert Ranch Homeowners Association, chaired by Brian Schoeffler. The records requested by the Petitioner pertained to the actions and decisions of this committee.

Office of Administrative Hearings (OAH)

An independent state agency in Arizona responsible for conducting evidentiary hearings for disputes referred by other state agencies, such as the Department of Real Estate.

Petitioner

The party who files a petition initiating a legal action. In this case, Tom Barrs.

Preponderance of the evidence

The burden of proof in this case. It is defined as “proof as convinces the trier of fact that the contention is more probably true than not” and represents the “greater weight of the evidence.”

Respondent

The party against whom a petition is filed. In this case, the Desert Ranch Homeowners Association.






Blog Post – 19F-H1918037-REL-RHG


He Fought His HOA Over Public Records and Lost. Then One Old Email Changed Everything.

1.0 Introduction: The Familiar Frustration of Fighting the System

Almost everyone has a story about the maddening frustration of dealing with a bureaucratic organization. The rules can seem arbitrary, the answers vague, and the entire process engineered to make you give up. For homeowners, that organization is often their Homeowners Association (HOA). This was precisely the situation for Tom Barrs, a homeowner in Scottsdale, Arizona, when he made what seemed like a simple request for records from his HOA, the Desert Ranch Homeowners Association. His straightforward request ignited a surprising legal battle, where an initial, demoralizing defeat in court was ultimately overturned by a single, crucial piece of evidence exhumed from the past.

2.0 Takeaway 1: The First Verdict Isn’t Always the Final Word

The dispute began with a formal records request. In November 2018, Tom Barrs asked to see documents related to the HOA’s Environmental Design Committee (EDC). His request was clear, specific, and cited the relevant state law:

“Pursuant to ARS 33-1805, I am requesting a copy of all EDC actions, written requests, and written approvals from October 2017 through October 2018. Soft copies via return email are preferable; otherwise, please let me know when hard copies are available for pickup.”

The HOA refused to provide the records, and the case went before Administrative Law Judge Jenna Clark on March 21, 2019. The judge denied Mr. Barrs’s petition. The ruling was based on what seemed to be a fatal procedural error: the judge concluded that Mr. Barrs had failed to properly submit his request because he did not email it to all members of the Association’s Board.

Adding a potent dose of irony, the HOA’s representative at the hearing—Brian Schoeffler, the very EDC Chairman to whom Barrs had sent the request—successfully argued that a prior case meant Barrs “knew or should have known the requirements.” For many people, this initial loss, buttressed by the HOA weaponizing their past behavior against them, would have been the end of the road. But for Mr. Barrs, it was only the first chapter.

3.0 Takeaway 2: The Paper Trail is Your Most Powerful Weapon

Unwilling to accept the verdict, Mr. Barrs appealed and was granted a rehearing. The case was heard again before the very same judge, Jenna Clark. This time, however, Mr. Barrs had a new piece of evidence—a single, forgotten email that would force the judge to re-evaluate her own initial conclusion.

The case hinged on a communication from sixteen months prior. In July 2017, the Association’s President, Catherine Overby, had sent an email specifically appointing EDC Chairman Brian Schoeffler as Mr. Barrs’s “primary records request contact.”

This single document completely dismantled the HOA’s central argument. It proved that a specific, documented protocol existed that superseded any unwritten procedure the HOA later tried to enforce. Based on this prior instruction, Judge Clark’s new conclusion was decisive: Mr. Barrs was not required to send his request to the entire board. He had, in fact, followed the HOA’s own explicit directive perfectly. The HOA’s argument, built on chastising Mr. Barrs for not knowing the rules, crumbled under the weight of a rule they themselves had established and forgotten.

4.0 Takeaway 3: A “Summary” Isn’t the Same as “The Records”

Another key issue was the HOA’s attempt to control the information it released. Instead of providing the actual letters, emails, and applications Mr. Barrs had asked for, the HOA sent him a “summary table” of the EDC’s actions.

This defense initially worked. In the first ruling, Judge Clark concluded that because the request itself was improperly submitted, the summary table was not a violation of the statute. The HOA’s failure to provide the actual records was excused on a technicality.

But once the old email proved the request was valid, that technicality vanished and the summary table argument collapsed. In her final ruling, Judge Clark determined that providing a summary was a clear violation of Arizona law (ARIZ. REV. STAT. § 33-1805). The statute is unambiguous: records must be made “reasonably available for examination,” and copies must be provided upon request. The HOA’s attempt to substitute its interpretation of the records for the records themselves was not just unhelpful—it was illegal.

5.0 Takeaway 4: Resistance Can Be More Costly Than Compliance

The final, reversed decision was issued on September 12, 2019. Mr. Barrs’s petition was granted, and the HOA faced direct financial consequences for its stonewalling. The Desert Ranch HOA was ordered to:

• Reimburse Mr. Barrs’s $500.00 filing fee.

• Pay a separate $500.00 civil penalty to the Arizona Department of Real Estate.

For the price of a few photocopies, the HOA chose instead to pay for a protracted legal battle, a public loss, and $1,000 in fees and penalties—a steep cost for refusing transparency. The outcome is a stark reminder that an organization’s attempt to obstruct access to information can be far more damaging to its finances and reputation than simple compliance.

6.0 Conclusion: The Power of a Single Fact

The story of Tom Barrs’s dispute offers powerful, practical lessons for anyone facing a similar challenge. It highlights the importance of persistence, the legal weight of true transparency, and, above all, the critical power of documentation. One old email—one documented fact—was enough to level the playing field, force a judge to reverse her own decision, and ensure the rules were applied fairly. It leaves us with a compelling question to consider.

How might meticulous record-keeping change the outcome of a dispute in your own life?


Case Participants

Petitioner Side

  • Tom Barrs (petitioner/witness)
    Appeared on his own behalf initially; appeared as witness at rehearing
  • Jonathan Dessaules (attorney)
    Dessaules Law Group
    Appeared on behalf of Petitioner at rehearing

Respondent Side

  • Desert Ranch Homeowners Association (respondent)
  • Brian Schoeffler (EDC chairman/witness)
    Desert Ranch Homeowners Association
    Appeared on behalf of Respondent; Chairman of the Association’s EDC
  • Catherine Overby (HOA president)
    Desert Ranch Homeowners Association
    Association President; records request recipient
  • Lori Loch-Lee (VP Client Services)
    Associated Asset Management (AAM)
    Management company contact; records request recipient
  • Amanda Shaw (property manager rep)
    AAM LLC
    Contact for Respondent c/o AAM LLC
  • B. Austin Baillio (HOA attorney)
    Maxwell & Morgan, P.C.

Neutral Parties

  • Jenna Clark (ALJ)
    OAH
  • Judy Lowe (ADRE Commissioner)
    Arizona Department of Real Estate (ADRE)
  • Dan Gardner (HOA Coordinator)
    Arizona Department of Real Estate (ADRE)

Other Participants

  • G. Mangiero (observer)
    Observed initial hearing
  • Peter Ashkin (observer)
  • Stephen Banks (observer)
  • Noah Banks (observer)
  • Gerard Manieri (observer)
    Observed rehearing
  • Stephen Barrs (observer)
    Observed rehearing
  • Abraham Barrs (observer)
    Observed rehearing