Raymond M Uyleman v. Casita Royale Townhomes Association

Case Summary

Case ID22F-H2221006-REL
AgencyADRE
TribunalOAH
Decision Date2021-11-22
Administrative Law JudgeJenna Clark
OutcomePetitioner's petition was granted in part and denied in part. The ALJ found the Respondent Association violated its Bylaws regarding the election and terms of Board members. Respondent was ordered to comply with the relevant Bylaw sections and reimburse $375.00 of the filing fee. Petitioner's prayer to remove the current Board from office was denied.
Filing Fees Refunded$500.00
Civil Penalties$0.00

Parties & Counsel

PetitionerRaymond M UylemanCounsel
RespondentCasita Royale Townhomes AssociationCounsel

Alleged Violations

Bylaws Article 4 Section 2, and Article 8 Sections 2 and 3

Outcome Summary

Petitioner's petition was granted in part and denied in part. The ALJ found the Respondent Association violated its Bylaws regarding the election and terms of Board members. Respondent was ordered to comply with the relevant Bylaw sections and reimburse $375.00 of the filing fee. Petitioner's prayer to remove the current Board from office was denied.

Why this result: Petitioner’s prayer to remove the Association’s current Board from office was denied.

Key Issues & Findings

Unlawful transfer of Board positions and Association bank account

Petitioner alleged the Association violated Bylaws when the former President/Treasurer unlawfully transferred his Board positions and the bank account to new individuals without proper election procedures. The ALJ found the Association was in violation of Bylaws requiring a minimum of five directors and regular annual elections for those positions.

Orders: Respondent must henceforth comply with Bylaws Article 4 Section 2, and Article 8 Sections 2 and 3, and reimburse $375.00 of the filing fee.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:
  • Bylaws Article 4 Section 2
  • Bylaws Article 8 Section 2
  • Bylaws Article 8 Section 3

Analytics Highlights

Topics: HOA Board Election, Bylaws Violation, Director Appointment, Filing Fee Reimbursement
Additional Citations:
  • ARIZ. REV. STAT. §§ 32-2102
  • ARIZ. REV. STAT. §§ 32-2199 et seq.
  • ARIZ. REV. STAT. § 32-2199.05
  • ARIZ. REV. STAT. §§ 32-2199(2)
  • ARIZ. REV. STAT. §§ 32-2199.01(A)
  • ARIZ. REV. STAT. §§ 32-2199.01(D)
  • ARIZ. REV. STAT. §§ 32-2199.02
  • ARIZ. REV. STAT. §§ 41-1092 et seq.
  • Tierra Ranchos Homeowners Ass'n v. Kitchukov
  • ARIZ. REV. STAT. §32-2199.02(B)
  • ARIZ. REV. STAT. § 41-1092.09

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Video Overview

Audio Overview

Decision Documents

22F-H2221006-REL Decision – 927006.pdf

Uploaded 2026-05-01T21:55:11 (152.9 KB)

This is a concise summary of the Administrative Law Judge (ALJ) Decision regarding the hearing between Raymond M Uyleman (Petitioner) and the Casita Royale Townhomes Association (Respondent).

Case Identification and Procedure

The hearing was held before Administrative Law Judge Jenna Clark on November 04, 2021, at the Office of Administrative Hearings (OAH). The matter involved a dispute between a homeowner (Petitioner) and a planned community association, falling under the jurisdiction of the Arizona Department of Real Estate.

Key Facts and Background

The Association's Bylaws require the Board of Directors to consist of not less than five (5) directors. Directors are elected for terms up to three years, and officers are elected annually by the Board.

By January 2014, Gary Knutson, who held the titles of President and Treasurer, was the only remaining Board member, having unilaterally assumed all Board roles after the other members resigned or passed away. No meetings were held thereafter to elect new directors.

The central dispute arose on or about March 16, 2021, when Mr. Knutson sold his townhome. Upon selling, he unilaterally selected Natalie Terry as his Presidential successor and Carmel Ogle as his Secretarial successor, and transferred the Association’s bank account and assets to them. Petitioner Uyleman, who became an Association member in May 2021, filed a petition alleging this transfer was unlawful.

Main Issues and Arguments

The core legal issue determined by the OAH was whether Mr. Knutson’s transfer of Board positions and assets violated Bylaws Article 4, Sections 2 and 3, and Article 8, Sections 2 and 3.

  • Petitioner’s Argument: Petitioner argued that the appointments were illegal and fraudulent because Terry and Ogle seated themselves without a proper election. Petitioner also raised objections regarding the successors' prior criminal convictions and requested a financial audit, demanding the removal of the current Board.
  • Respondent’s Argument: The Association denied the claims, arguing that Terry and Ogle were merely serving as "fillers" until an annual meeting could be held to properly vote in new Board members.

Legal Findings and Conclusion

The Administrative Law Judge concluded that Petitioner sustained the burden of proof by a preponderance of the evidence.

The ALJ determined that the Association had a clear obligation under its Bylaws to maintain a minimum of five (5) Board members and to hold multiple annual meetings between 2011 and 2021 to elect the necessary directors. Because Mr. Knutson was not properly elected to all three positions he held at the time of his resignation—and because elections had not been held as required—the transfer of positions to Ms. Terry and Ms. Ogle was not conducted in accordance with the community’s governing documents.

The ALJ specifically found that the Association violated Bylaws Article 4 Section 2 (Terms of Office) and Article 8 Sections 2 and 3 (Election of Officer, Term). Issues regarding the criminal backgrounds of Ms. Terry and Ms. Ogle were dismissed, as no evidence supported the Petitioner's contention that they should have been subjected to background checks.

Outcome and Order

The Petitioner’s petition was granted in part and denied in part.

  1. Compliance: The Association was ORDERED to henceforth comply with Bylaws Article 4 Section 2 and Article 8 Sections 2 and 3.
  2. Reimbursement: Respondent was ORDERED to reimburse the Petitioner $375.00 (three-quarters of the filing fee).
  3. Denial of Removal: Petitioner’s request to remove the Association’s current Board from office was denied.

{ “case”: { “docket_no”: “22F-H2221006-REL”, “case_title”: “Raymond M Uyleman vs. Casita Royale Townhomes Association”, “decision_date”: “2021-11-22”, “alj_name”: “Jenna Clark”, “tribunal”: “Office of Administrative Hearings”, “agency”: “Arizona Department of Real Estate” }, “questions”: [ { “question”: “Can a Board member unilaterally appoint their own successor and transfer HOA assets without an election?”, “short_answer”: “No. Board positions must be filled through elections or selection by remaining Board members as outlined in the Bylaws, not by the departing member alone.”, “detailed_answer”: “A Board member cannot simply ‘bestow’ their position or the HOA’s bank account to a successor upon selling their home. The Bylaws generally require directors to be elected by members at annual meetings. Even in the event of a resignation, the successor usually must be selected by the remaining members of the Board, not the outgoing individual.”, “alj_quote”: “Therefore, it cannot be concluded that the Board positions Mr. Knutson bestowed on Ms. Terry and Ms. Ogle were done in accordance with the community’s governing documents.”, “legal_basis”: “Bylaws Article 4 Sections 2 and 3; Article 8 Sections 2 and 3”, “topic_tags”: [ “Board Elections”, “Transfer of Power”, “Bylaws Compliance” ] }, { “question”: “Is it a violation if the HOA fails to maintain the minimum number of directors required by the Bylaws?”, “short_answer”: “Yes. If the Bylaws stipulate a minimum number of directors (e.g., five), the HOA must maintain that number through regular elections.”, “detailed_answer”: “The ALJ found that allowing a single individual to hold all Board positions violated the Bylaws, which explicitly required a Board of not less than five directors. The Association is obligated to hold annual meetings to elect the requisite number of members.”, “alj_quote”: “The Association’s Bylaws clearly indicate that there must be no less than five (5) Board members, and that elections for those positions must be held at annual meetings every 1-3 years.”, “legal_basis”: “Bylaws Article 4 Section 1”, “topic_tags”: [ “Board Composition”, “Bylaws Compliance”, “Governance” ] }, { “question”: “Can I prevent someone with a criminal record from serving on the HOA Board?”, “short_answer”: “Generally, no, unless the specific governing documents require background checks or prohibit those with criminal records from serving.”, “detailed_answer”: “The ALJ dismissed the homeowner’s complaint regarding the Board members’ criminal backgrounds (felonies) as a ‘red herring.’ Since the petitioner could not provide evidence that the governing documents required background checks for Board candidates, the argument was not grounds for a violation.”, “alj_quote”: “As are Ms. Terry’s and Ms. Ogle’s criminal backgrounds, as no evidence in the record supports Petitioner’s contention that they should have been subjected to background checks.”, “legal_basis”: “Evidentiary Standard / Governing Documents”, “topic_tags”: [ “Board Eligibility”, “Criminal Background”, “Discrimination” ] }, { “question”: “What is the standard of proof for a homeowner suing their HOA in an administrative hearing?”, “short_answer”: “The homeowner (Petitioner) must prove their claims by a ‘preponderance of the evidence.'”, “detailed_answer”: “The burden lies with the person bringing the complaint to show that their claims are more likely true than not. This does not require removing all doubt, but the evidence must have ‘superior evidentiary weight’ to incline an impartial mind to one side.”, “alj_quote”: “Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated Article 4 sections 2 and 3, and Article 8 sections 2 and 3 of the Association’s Bylaws.”, “legal_basis”: “Arizona Law of Evidence”, “topic_tags”: [ “Legal Procedure”, “Burden of Proof”, “Hearing Process” ] }, { “question”: “Does the ADRE have jurisdiction to hear disputes about violations of CC&Rs and Bylaws?”, “short_answer”: “Yes. The Department has the authority to hear disputes between owners and associations regarding violations of community documents.”, “detailed_answer”: “The ALJ confirmed that the dispute was within the Department’s jurisdiction, citing statutes that allow owners to petition for hearings concerning violations of community documents (like CC&Rs and Bylaws) or statutes regulating planned communities.”, “alj_quote”: “The owner or association may petition the department for a hearing concerning violations of community documents or violations of the statutes that regulate planned communities as long as the petitioner has filed a petition with the department and paid a filing fee…”, “legal_basis”: “A.R.S. § 32-2199 et seq.”, “topic_tags”: [ “Jurisdiction”, “ADRE Authority”, “Dispute Resolution” ] }, { “question”: “If I win my case against the HOA, can I get my filing fee back?”, “short_answer”: “Yes, the ALJ has the discretion to order the HOA to reimburse the filing fee, often proportional to the success of the petition.”, “detailed_answer”: “In this case, because the petitioner’s petition was ‘granted in part,’ the ALJ ordered the HOA to reimburse 3/4 of the 500filingfee(375).”, “alj_quote”: “IT IS FURTHER ORDERED that Respondent reimburse ¾ of Petitioner’s filing fee (e.g. $375.00) in certified funds.”, “legal_basis”: “Administrative Order”, “topic_tags”: [ “Remedies”, “Fees”, “Financial Reimbursement” ] }, { “question”: “Will the ALJ automatically remove Board members from office if they find a violation in how they were appointed?”, “short_answer”: “Not necessarily. The ALJ may find a violation and order future compliance without granting a request to immediately remove the current Board.”, “detailed_answer”: “Although the ALJ found the Board members were not appointed in accordance with the Bylaws, the specific request to remove them from office was denied. The order focused on ensuring the HOA complies with Bylaws moving forward (presumably by holding the required elections).”, “alj_quote”: “IT IS FURTHER ORDERED that Petitioner’s prayer to remove the Association’s current Board from office is denied.”, “legal_basis”: “Administrative Remedy”, “topic_tags”: [ “Remedies”, “Board Removal”, “Enforcement” ] } ] }

{ “case”: { “docket_no”: “22F-H2221006-REL”, “case_title”: “Raymond M Uyleman vs. Casita Royale Townhomes Association”, “decision_date”: “2021-11-22”, “alj_name”: “Jenna Clark”, “tribunal”: “Office of Administrative Hearings”, “agency”: “Arizona Department of Real Estate” }, “questions”: [ { “question”: “Can a Board member unilaterally appoint their own successor and transfer HOA assets without an election?”, “short_answer”: “No. Board positions must be filled through elections or selection by remaining Board members as outlined in the Bylaws, not by the departing member alone.”, “detailed_answer”: “A Board member cannot simply ‘bestow’ their position or the HOA’s bank account to a successor upon selling their home. The Bylaws generally require directors to be elected by members at annual meetings. Even in the event of a resignation, the successor usually must be selected by the remaining members of the Board, not the outgoing individual.”, “alj_quote”: “Therefore, it cannot be concluded that the Board positions Mr. Knutson bestowed on Ms. Terry and Ms. Ogle were done in accordance with the community’s governing documents.”, “legal_basis”: “Bylaws Article 4 Sections 2 and 3; Article 8 Sections 2 and 3”, “topic_tags”: [ “Board Elections”, “Transfer of Power”, “Bylaws Compliance” ] }, { “question”: “Is it a violation if the HOA fails to maintain the minimum number of directors required by the Bylaws?”, “short_answer”: “Yes. If the Bylaws stipulate a minimum number of directors (e.g., five), the HOA must maintain that number through regular elections.”, “detailed_answer”: “The ALJ found that allowing a single individual to hold all Board positions violated the Bylaws, which explicitly required a Board of not less than five directors. The Association is obligated to hold annual meetings to elect the requisite number of members.”, “alj_quote”: “The Association’s Bylaws clearly indicate that there must be no less than five (5) Board members, and that elections for those positions must be held at annual meetings every 1-3 years.”, “legal_basis”: “Bylaws Article 4 Section 1”, “topic_tags”: [ “Board Composition”, “Bylaws Compliance”, “Governance” ] }, { “question”: “Can I prevent someone with a criminal record from serving on the HOA Board?”, “short_answer”: “Generally, no, unless the specific governing documents require background checks or prohibit those with criminal records from serving.”, “detailed_answer”: “The ALJ dismissed the homeowner’s complaint regarding the Board members’ criminal backgrounds (felonies) as a ‘red herring.’ Since the petitioner could not provide evidence that the governing documents required background checks for Board candidates, the argument was not grounds for a violation.”, “alj_quote”: “As are Ms. Terry’s and Ms. Ogle’s criminal backgrounds, as no evidence in the record supports Petitioner’s contention that they should have been subjected to background checks.”, “legal_basis”: “Evidentiary Standard / Governing Documents”, “topic_tags”: [ “Board Eligibility”, “Criminal Background”, “Discrimination” ] }, { “question”: “What is the standard of proof for a homeowner suing their HOA in an administrative hearing?”, “short_answer”: “The homeowner (Petitioner) must prove their claims by a ‘preponderance of the evidence.'”, “detailed_answer”: “The burden lies with the person bringing the complaint to show that their claims are more likely true than not. This does not require removing all doubt, but the evidence must have ‘superior evidentiary weight’ to incline an impartial mind to one side.”, “alj_quote”: “Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated Article 4 sections 2 and 3, and Article 8 sections 2 and 3 of the Association’s Bylaws.”, “legal_basis”: “Arizona Law of Evidence”, “topic_tags”: [ “Legal Procedure”, “Burden of Proof”, “Hearing Process” ] }, { “question”: “Does the ADRE have jurisdiction to hear disputes about violations of CC&Rs and Bylaws?”, “short_answer”: “Yes. The Department has the authority to hear disputes between owners and associations regarding violations of community documents.”, “detailed_answer”: “The ALJ confirmed that the dispute was within the Department’s jurisdiction, citing statutes that allow owners to petition for hearings concerning violations of community documents (like CC&Rs and Bylaws) or statutes regulating planned communities.”, “alj_quote”: “The owner or association may petition the department for a hearing concerning violations of community documents or violations of the statutes that regulate planned communities as long as the petitioner has filed a petition with the department and paid a filing fee…”, “legal_basis”: “A.R.S. § 32-2199 et seq.”, “topic_tags”: [ “Jurisdiction”, “ADRE Authority”, “Dispute Resolution” ] }, { “question”: “If I win my case against the HOA, can I get my filing fee back?”, “short_answer”: “Yes, the ALJ has the discretion to order the HOA to reimburse the filing fee, often proportional to the success of the petition.”, “detailed_answer”: “In this case, because the petitioner’s petition was ‘granted in part,’ the ALJ ordered the HOA to reimburse 3/4 of the 500filingfee(375).”, “alj_quote”: “IT IS FURTHER ORDERED that Respondent reimburse ¾ of Petitioner’s filing fee (e.g. $375.00) in certified funds.”, “legal_basis”: “Administrative Order”, “topic_tags”: [ “Remedies”, “Fees”, “Financial Reimbursement” ] }, { “question”: “Will the ALJ automatically remove Board members from office if they find a violation in how they were appointed?”, “short_answer”: “Not necessarily. The ALJ may find a violation and order future compliance without granting a request to immediately remove the current Board.”, “detailed_answer”: “Although the ALJ found the Board members were not appointed in accordance with the Bylaws, the specific request to remove them from office was denied. The order focused on ensuring the HOA complies with Bylaws moving forward (presumably by holding the required elections).”, “alj_quote”: “IT IS FURTHER ORDERED that Petitioner’s prayer to remove the Association’s current Board from office is denied.”, “legal_basis”: “Administrative Remedy”, “topic_tags”: [ “Remedies”, “Board Removal”, “Enforcement” ] } ] }

Case Participants

Petitioner Side

  • Raymond M Uyleman (petitioner)
    Appeared on his own behalf

Respondent Side

  • Natalie Terry (respondent representative/HOA president)
    Casita Royale Townhomes Association
    Appeared on behalf of Respondent; current HOA President
  • Carmel Ogle (witness/HOA secretary)
    Casita Royale Townhomes Association
    Witness for Respondent; current HOA Secretary

Neutral Parties

  • Jenna Clark (ALJ)
    OAH
  • Louis Dettorre (commissioner)
    Arizona Department of Real Estate

Other Participants

  • Gary Knutson (former board member)
    Casita Royale Townhomes Association
    Former President/Treasurer who transferred positions leading to dispute
  • John Paquin (former board member)
    Casita Royale Townhomes Association
    Former Vice President (resigned 2014)
  • Carol Paquin (former board member)
    Casita Royale Townhomes Association
    Former Secretary (passed away 2011)

Arthur Fisenko & Viktoriya Tkach-Fisenko v. Bellvue Homeowners

Case Summary

Case ID21F-H2121046-REL
AgencyADRE
TribunalOAH
Decision Date2021-09-20
Administrative Law JudgeJenna Clark
OutcomeThe Administrative Law Judge denied the Petition, finding that Petitioners failed to sustain their burden of proof that the Association violated state statute or community documents. The Association's Architectural Review Committee (ARC) refusal to approve the wall modification request was deemed reasonable because Petitioners failed to provide the supplemental information requested by the ARC.
Filing Fees Refunded$500.00
Civil Penalties$0.00

Parties & Counsel

PetitionerArthur Fisenko & Viktoriya Tkach-FisenkoCounselLaurence Stevens, Esq.
RespondentBellvue Homeowners AssociationCounselJamie B. Palfai, Esq.

Alleged Violations

ARIZ. REV. STAT. § 33-1817(B)(3) and CC&Rs Article VII, Section 2

Outcome Summary

The Administrative Law Judge denied the Petition, finding that Petitioners failed to sustain their burden of proof that the Association violated state statute or community documents. The Association's Architectural Review Committee (ARC) refusal to approve the wall modification request was deemed reasonable because Petitioners failed to provide the supplemental information requested by the ARC.

Why this result: The record did not establish violation(s) of ARIZ. REV. STAT. § 33-1817(B)(3) or CC&Rs Article VII, Section 2 by a preponderance of the evidence. Petitioners did not provide sufficient and/or requisite information necessary for the ARC to make a reasonably objective determination, nor did they attempt to cure the deficient application.

Key Issues & Findings

Arbitrary and capricious denial of architectural request to move garage-side yard block wall and install a double-wide gate.

Petitioners alleged the Association (ARC) arbitrarily and capriciously rejected their request to move their garage-side yard wall eight (8) feet forward on their property, using the same materials as the existing wall, except replacing the single-wide gate with a double-wide gate previously approved by Respondent.

Orders: Petitioners’ petition is denied.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Cited:
  • ARIZ. REV. STAT. § 33-1817(B)(3)
  • CC&Rs Article VII, Section 2

Analytics Highlights

Topics: HOA, Architectural Request, Block Wall, Architectural Review Committee (ARC), A.R.S. 33-1817
Additional Citations:
  • ARIZ. REV. STAT. § 33-1817(B)(3)
  • CC&Rs Article VII, Section 2
  • ARIZ. REV. STAT. §§ 32-2102
  • ARIZ. REV. STAT. §§ 32-2199 et seq.
  • ARIZ. REV. STAT. § 32-2199.05
  • ARIZ. REV. STAT. §§ 32-2199(2)
  • ARIZ. REV. STAT. §§ 32-2199.01(A)
  • ARIZ. REV. STAT. §§ 32-2199.01(D)
  • ARIZ. REV. STAT. §§ 32-2199.02
  • ARIZ. REV. STAT. §§ 41-1092 et seq.
  • ARIZ. ADMIN. CODE R2-19-119
  • Tierra Ranchos Homeowners Ass'n v. Kitchukov

Video Overview

Audio Overview

Decision Documents

21F-H2121046-REL Decision – 912007.pdf

Uploaded 2026-04-24T11:35:00 (138.0 KB)

This is a summary of the Administrative Law Judge Decision in *Arthur Fisenko & Viktoriya Tkach-Fisenko vs. Bellvue Homeowners Association* (No. 21F-H2121046-REL), heard on August 30, 2021.

Key Facts and Proceedings

The dispute involved Arthur Fisenko and Viktoriya Tkach-Fisenko (Petitioners), property owners in the Bellvue subdivision, and the Bellvue Homeowners Association (Respondent). The case was heard by the Office of Administrative Hearings (OAH) pursuant to Arizona statutes governing disputes between owners and planned community associations.

Petitioners initially filed a two-issue petition with the Arizona Department of Real Estate alleging that the Association's Architectural Review Committee (ARC) arbitrarily and capriciously rejected landscaping modification requests. By July 30, 2021, the issue concerning the installation of pavers and artificial grass became moot when the Respondent reversed its initial denial.

The main issue for the hearing was whether the Association violated ARIZ. REV. STAT. § 33-1817(B)(3) and/or CC&Rs Article VII, Section 2, by denying Petitioners’ request to move their garage-side yard wall eight (8) feet forward on their property. The proposal included using the same materials and replacing an existing single-wide gate with a previously approved double-wide gate.

Key Arguments

  1. Petitioners’ Argument: Petitioners asserted that the Association's denial was arbitrary and capricious, noting that the ARC had approved the paver/artificial grass portion of their request without requiring supplemental information. They argued that their initial Architectural Request Form, filled out without counsel, should have been approved despite any technical omissions.
  2. Respondent’s Argument: The Association contended that the Petitioners' Architectural Request Form was deficient and incomplete because crucial and relevant information was missing. Specifically, after the initial denial in February 2021 (citing concerns over length and neighbor impact), Petitioners were instructed in March 2021 to submit a complete form, a plot plan, elevation plans, and specifications. Respondent argued that because Petitioners failed to provide this specific supplemental information, the ARC was unable to make a reasonably objective determination necessary for approval.

Legal Points and Outcome

The Petitioners bore the burden of proving, by a preponderance of the evidence, that the Association violated ARIZ. REV. STAT. § 33-1817(B)(3) (which mandates that architectural approval "shall not unreasonably be withheld") or CC&Rs Article VII, Section 2.

The Administrative Law Judge concluded that Petitioners failed to sustain their burden of proof. The decision rested on the finding that the Petitioners did not provide sufficient and/or requisite information necessary for the ARC to reasonably evaluate the wall modification request. Furthermore, the record established that Petitioners were specifically advised what supplemental information was required but failed to cure their application deficiencies.

The final decision held that the Respondent’s refusal to grant the Architectural Request was neither arbitrary nor capricious. Therefore, the Petitioners’ petition was denied.

This administrative law decision outlines a legal dispute between homeowners Arthur and Viktoriya Fisenko and the Bellvue Homeowners Association regarding property modifications. The petitioners alleged that the association’s Architectural Committee unfairly rejected their request to extend a boundary wall and install a double-wide gate. While the parties resolved disagreements over landscaping materials like artificial grass and pavers before the hearing, the conflict regarding the wall remained. The Administrative Law Judge ultimately ruled in favor of the Homeowners Association, finding that the residents failed to provide the specific plans and technical data required for approval. Consequently, the court determined the association did not act arbitrarily or capriciously in its refusal, leading to the formal denial of the petition.

This administrative law decision outlines a legal dispute between homeowners Arthur and Viktoriya Fisenko and the Bellvue Homeowners Association regarding property modifications. The petitioners alleged that the association’s Architectural Committee unfairly rejected their request to extend a boundary wall and install a double-wide gate. While the parties resolved disagreements over landscaping materials like artificial grass and pavers before the hearing, the conflict regarding the wall remained. The Administrative Law Judge ultimately ruled in favor of the Homeowners Association, finding that the residents failed to provide the specific plans and technical data required for approval. Consequently, the court determined the association did not act arbitrarily or capriciously in its refusal, leading to the formal denial of the petition.

Case Participants

Petitioner Side

  • Arthur Fisenko (petitioner)
    Testified on behalf of Petitioners
  • Viktoriya Tkach-Fisenko (petitioner)
  • Laurence Stevens (petitioner attorney)
    Stevens & Van Cott, PLLC

Respondent Side

  • Jamie Palfai (HOA attorney)
    O’Hagan Meyer LLC
  • Samuel Truett (witness)
    Bellvue Homeowners Association
    Witness for Bellvue Homeowners Association

Neutral Parties

  • Jenna Clark (ALJ)
    Office of Administrative Hearings
  • Judy Lowe (ADRE Commissioner)
    Arizona Department of Real Estate

Nancy Bender v. Foothills Townhomes Association, Inc.

Case Summary

Case ID21F-H2121048-REL
AgencyADRE
TribunalOAH
Decision Date2021-08-23
Administrative Law JudgeJenna Clark
OutcomeThe petition was denied because Petitioner failed to sustain her burden of proof that the Association violated Community Bylaws 3.03, as the issue regarding a special meeting was found to be unripe. Other alleged statutory violations were inapplicable.
Filing Fees Refunded$500.00
Civil Penalties$0.00

Parties & Counsel

PetitionerNancy BenderCounsel
RespondentFoothills Townhomes Association, Inc.CounselJason Smith, Esq.

Alleged Violations

Community Bylaws 3.03

Outcome Summary

The petition was denied because Petitioner failed to sustain her burden of proof that the Association violated Community Bylaws 3.03, as the issue regarding a special meeting was found to be unripe. Other alleged statutory violations were inapplicable.

Why this result: Petitioner did not sustain the burden of proof (preponderance of the evidence) on the Bylaws violation because the condition precedent (requesting or holding a special meeting) had not occurred, rendering the issue unripe. The statutory violations cited were inapplicable to the Association.

Key Issues & Findings

Whether Foothills Townhomes Association, Inc. violated Community Bylaws 3.03 and ARIZ. REV. STAT. §§ 33-1248(A), 33-1248(B), and 33-1261(D).

Petitioner alleged the Association violated Community Bylaws 3.03 when it drafted and posted a letter directed to Petitioner on its online platform, in response to private correspondence (a draft special meeting request) that had not yet been submitted to the Board, which Petitioner perceived as an attempt to dismantle a platform for discussion and retaliate against her.

Orders: Petitioner’s petition is denied.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Cited:
  • Community Bylaws 3.03
  • ARIZ. REV. STAT. §§ 33-1248(A)
  • ARIZ. REV. STAT. §§ 33-1248(B)
  • ARIZ. REV. STAT. §§ 33-1261(D)

Analytics Highlights

Topics: HOA Dispute, Planned Community, Bylaws Violation, Jurisdiction, Unripe Issue, Special Meeting, Filing Fee Paid
Additional Citations:
  • ARIZ. REV. STAT. §§ 33-1248(A)
  • ARIZ. REV. STAT. §§ 33-1248(B)
  • ARIZ. REV. STAT. §§ 33-1261(D)
  • ARIZ. REV. STAT. §§ 32-2102
  • ARIZ. REV. STAT. §§ 32-2199 et seq.
  • ARIZ. REV. STAT. § 32-2199.05
  • ARIZ. REV. STAT. §§ 32-2199(2)
  • ARIZ. REV. STAT. §§ 32-2199.01(A)
  • ARIZ. REV. STAT. §§ 32-2199.01(D)
  • ARIZ. REV. STAT. §§ 32-2199.02
  • ARIZ. REV. STAT. §§ 41-1092 et seq.
  • ARIZ. REV. STAT. § 33-1243
  • ARIZ. REV. STAT. § 32-2199.04
  • ARIZ. REV. STAT. § 41-1092.09
  • ARIZ. ADMIN. CODE R2-19-119
  • Tierra Ranchos Homeowners Ass'n v. Kitchukov
  • Community Bylaws 3.03

Video Overview

Audio Overview

Decision Documents

21F-H2121048-REL Decision – 906190.pdf

Uploaded 2026-01-23T17:37:43 (117.4 KB)

This is a concise summary of the Administrative Law Judge Decision in the case of Nancy Bender v. Foothills Townhomes Association, Inc. (No. 21F-H2121048-REL), heard on August 2, 2021, by Administrative Law Judge Jenna Clark.

Key Facts and Background

The Petitioner, Nancy Bender, is an owner and member of the Foothills Townhomes Association, Inc. (Respondent), a planned community association in Arizona. The Association is governed by its Covenants, Conditions, and Restrictions (CC&Rs) and Bylaws, which form an enforceable contract between the Association and its members.

The dispute arose after the Petitioner drafted a letter, along with other homeowners, intended to request a special meeting to discuss issues such as meeting minutes, water bills, financial statements, and due increases. Although this draft letter was never formally submitted to the Board to schedule a special meeting, the Association came into possession of the draft. On February 15, 2021, the Board posted the Petitioner’s draft letter on the HOA’s online platform, along with a written response directed to the Petitioner by the Association’s attorney. Petitioner alleged that this conduct was an act of retaliation intended to dismantle a platform for discussion and that the Association breached its fiduciary duty.

Main Issues and Legal Arguments

Petitioner filed an amended single-issue petition alleging the Association violated Community Bylaws 3.03 and specific Arizona statutes: ARIZ. REV. STAT. §§ 33-1248(A), 33-1248(B), and 33-1261(D). The Administrative Law Judge (ALJ) had jurisdiction over disputes between owners and planned community associations regarding violations of community documents or regulating statutes. The Petitioner bore the burden of proving the violation by a preponderance of the evidence.

Key Legal Points and Findings

  1. Statutory Claims Dismissed as Inapplicable: The Tribunal found that the alleged statutory violations (ARIZ. REV. STAT. §§ 33-1248(A), 33-1248(B), and 33-1261(D)) were inapplicable because the Respondent Association is not subject to governance or regulation by those statutes, thus rendering those concerns moot.
  2. Focus on Bylaws 3.03: Because the statutory claims were moot and Petitioner paid for adjudication of only one issue, the ALJ focused solely on whether the Association violated Community Bylaws Section 3.03. Bylaws Section 3.03 governs the procedure for calling a special meeting of homeowners.
  3. Issue Found Unripe: The ALJ determined that no violation of Bylaws Section 3.03 existed because the issue was unripe. The record showed that a special meeting was *not* held, nor had the Petitioner formally requested one prior to filing her petition. The Petitioner’s actual grievance—the Association’s public dissemination and address of her private correspondence—was determined *not* to be a violation of Bylaws Section 3.03.

Outcome and Decision

The Administrative Law Judge concluded that the Petitioner failed to sustain her burden of proof by a preponderance of the evidence that the Association violated Bylaws Section 3.03. Therefore, the Petitioner's petition was denied.

Questions

Question

If I pay for a single-issue petition, can the judge rule on other grievances I mention during the hearing?

Short Answer

No. The tribunal is limited to the specific issue paid for and filed.

Detailed Answer

If a petitioner only pays the filing fee for the adjudication of one issue, the Administrative Law Judge cannot address other issues raised in the petition or during testimony.

Alj Quote

Because Petitioner only paid for the adjudication of one (1) issue, this Tribunal may not address all of the issues Petitioner raised in her petition or during her testimony.

Legal Basis

ARIZ. REV. STAT. § 32-2199.05

Topic Tags

  • procedure
  • jurisdiction
  • filing fees

Question

What happens if I cite Condominium statutes in a dispute regarding a Planned Community?

Short Answer

The claims will likely be dismissed as moot or inapplicable.

Detailed Answer

Different statutes regulate Condominiums (Title 33, Chapter 9) and Planned Communities (Title 33, Chapter 16). If a homeowner alleges violations of statutes that do not govern their specific type of association, the burden of proof is not met and the concerns are rendered moot.

Alj Quote

However, because Petitioner’s amended petition specifically alleges violations of ARIZ. REV. STAT. § 33-1248(A), 33-1248(B) and 33-1261(D), which are inapplicable as the Association is not subject to governance or regulation by these statutes, the concerns are rendered moot.

Legal Basis

ARIZ. REV. STAT. Title 33, Chapter 9 vs. Chapter 16

Topic Tags

  • legal standards
  • statutes
  • planned communities

Question

Does the HOA posting my private correspondence on the community website violate bylaws regarding special meetings?

Short Answer

No. Public dissemination of private letters does not violate bylaws strictly governing the calling of meetings.

Detailed Answer

While a homeowner may feel that publishing private correspondence is retaliatory or malicious, it does not constitute a violation of bylaws specifically designed to regulate the calling and holding of special meetings.

Alj Quote

Instead, Petitioner’s grievance is the Association’s public dissemination and address of her private correspondence; which is not a violation of Bylaws Section 3.03.

Legal Basis

Bylaws Section 3.03

Topic Tags

  • privacy
  • bylaws
  • communications

Question

Can the ADRE hear claims regarding my constitutional rights or general 'rights as a homeowner'?

Short Answer

No. The Department's jurisdiction is limited to violations of community documents and specific statutes.

Detailed Answer

The Department lacks jurisdiction over broad claims such as constitutional rights, general homeowner rights, or fiduciary responsibilities unless they are framed as specific violations of the community documents or relevant statutes.

Alj Quote

Petitioner also alleged no less than four (4) additional violations in her Amended Petition that the Department has no jurisdiction over or she lacked standing to bring, such as (1) 'my rights as a homeowner,' (2) 'my constitutional rights as an American citizen'…

Legal Basis

ARIZ. REV. STAT. §§ 32-2102, 32-2199

Topic Tags

  • jurisdiction
  • constitutional rights
  • adre authority

Question

Can I claim the HOA violated the rules for calling a special meeting if I never formally requested one?

Short Answer

No. The issue is considered 'unripe' if no meeting was actually requested or held.

Detailed Answer

A violation regarding the calling of a special meeting cannot be established if the homeowner never submitted the request for the meeting prior to filing the petition. The tribunal cannot rule on a hypothetical refusal.

Alj Quote

No violation of Bylaws Section 3.03 exists because the issue is unripe. Here, the record reflects that a special meeting was not held, nor had Petitioner requested one prior to the filing of her petition in this matter.

Legal Basis

ripeness doctrine

Topic Tags

  • meetings
  • procedural requirements
  • violations

Question

What is the standard of proof required for a homeowner to win an administrative hearing?

Short Answer

Preponderance of the evidence.

Detailed Answer

The petitioner must provide enough evidence to convince the judge that their contention is 'more probably true than not.' It requires superior evidentiary weight, not necessarily a greater number of witnesses.

Alj Quote

A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.

Legal Basis

ARIZ. ADMIN. CODE R2-19-119

Topic Tags

  • burden of proof
  • legal standards
  • evidence

Question

Are the CC&Rs considered a legal contract between me and the HOA?

Short Answer

Yes. CC&Rs form an enforceable contract that binds the owner upon purchase.

Detailed Answer

When a party purchases a property within the development, they agree to be bound by the terms of the CC&Rs and Bylaws, creating a contractual relationship.

Alj Quote

Thus, the CC&Rs form an enforceable contract between the Association and each property owner, and the Bylaws outline how the Association is permitted to operate.

Legal Basis

Contract Law Principles

Topic Tags

  • CC&Rs
  • contracts
  • enforcement

Case

Docket No
21F-H2121048-REL
Case Title
Nancy Bender vs. Foothills Townhomes Association, Inc.
Decision Date
2021-08-23
Alj Name
Jenna Clark
Tribunal
OAH
Agency
ADRE

Questions

Question

If I pay for a single-issue petition, can the judge rule on other grievances I mention during the hearing?

Short Answer

No. The tribunal is limited to the specific issue paid for and filed.

Detailed Answer

If a petitioner only pays the filing fee for the adjudication of one issue, the Administrative Law Judge cannot address other issues raised in the petition or during testimony.

Alj Quote

Because Petitioner only paid for the adjudication of one (1) issue, this Tribunal may not address all of the issues Petitioner raised in her petition or during her testimony.

Legal Basis

ARIZ. REV. STAT. § 32-2199.05

Topic Tags

  • procedure
  • jurisdiction
  • filing fees

Question

What happens if I cite Condominium statutes in a dispute regarding a Planned Community?

Short Answer

The claims will likely be dismissed as moot or inapplicable.

Detailed Answer

Different statutes regulate Condominiums (Title 33, Chapter 9) and Planned Communities (Title 33, Chapter 16). If a homeowner alleges violations of statutes that do not govern their specific type of association, the burden of proof is not met and the concerns are rendered moot.

Alj Quote

However, because Petitioner’s amended petition specifically alleges violations of ARIZ. REV. STAT. § 33-1248(A), 33-1248(B) and 33-1261(D), which are inapplicable as the Association is not subject to governance or regulation by these statutes, the concerns are rendered moot.

Legal Basis

ARIZ. REV. STAT. Title 33, Chapter 9 vs. Chapter 16

Topic Tags

  • legal standards
  • statutes
  • planned communities

Question

Does the HOA posting my private correspondence on the community website violate bylaws regarding special meetings?

Short Answer

No. Public dissemination of private letters does not violate bylaws strictly governing the calling of meetings.

Detailed Answer

While a homeowner may feel that publishing private correspondence is retaliatory or malicious, it does not constitute a violation of bylaws specifically designed to regulate the calling and holding of special meetings.

Alj Quote

Instead, Petitioner’s grievance is the Association’s public dissemination and address of her private correspondence; which is not a violation of Bylaws Section 3.03.

Legal Basis

Bylaws Section 3.03

Topic Tags

  • privacy
  • bylaws
  • communications

Question

Can the ADRE hear claims regarding my constitutional rights or general 'rights as a homeowner'?

Short Answer

No. The Department's jurisdiction is limited to violations of community documents and specific statutes.

Detailed Answer

The Department lacks jurisdiction over broad claims such as constitutional rights, general homeowner rights, or fiduciary responsibilities unless they are framed as specific violations of the community documents or relevant statutes.

Alj Quote

Petitioner also alleged no less than four (4) additional violations in her Amended Petition that the Department has no jurisdiction over or she lacked standing to bring, such as (1) 'my rights as a homeowner,' (2) 'my constitutional rights as an American citizen'…

Legal Basis

ARIZ. REV. STAT. §§ 32-2102, 32-2199

Topic Tags

  • jurisdiction
  • constitutional rights
  • adre authority

Question

Can I claim the HOA violated the rules for calling a special meeting if I never formally requested one?

Short Answer

No. The issue is considered 'unripe' if no meeting was actually requested or held.

Detailed Answer

A violation regarding the calling of a special meeting cannot be established if the homeowner never submitted the request for the meeting prior to filing the petition. The tribunal cannot rule on a hypothetical refusal.

Alj Quote

No violation of Bylaws Section 3.03 exists because the issue is unripe. Here, the record reflects that a special meeting was not held, nor had Petitioner requested one prior to the filing of her petition in this matter.

Legal Basis

ripeness doctrine

Topic Tags

  • meetings
  • procedural requirements
  • violations

Question

What is the standard of proof required for a homeowner to win an administrative hearing?

Short Answer

Preponderance of the evidence.

Detailed Answer

The petitioner must provide enough evidence to convince the judge that their contention is 'more probably true than not.' It requires superior evidentiary weight, not necessarily a greater number of witnesses.

Alj Quote

A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.

Legal Basis

ARIZ. ADMIN. CODE R2-19-119

Topic Tags

  • burden of proof
  • legal standards
  • evidence

Question

Are the CC&Rs considered a legal contract between me and the HOA?

Short Answer

Yes. CC&Rs form an enforceable contract that binds the owner upon purchase.

Detailed Answer

When a party purchases a property within the development, they agree to be bound by the terms of the CC&Rs and Bylaws, creating a contractual relationship.

Alj Quote

Thus, the CC&Rs form an enforceable contract between the Association and each property owner, and the Bylaws outline how the Association is permitted to operate.

Legal Basis

Contract Law Principles

Topic Tags

  • CC&Rs
  • contracts
  • enforcement

Case

Docket No
21F-H2121048-REL
Case Title
Nancy Bender vs. Foothills Townhomes Association, Inc.
Decision Date
2021-08-23
Alj Name
Jenna Clark
Tribunal
OAH
Agency
ADRE

Case Participants

Petitioner Side

  • Nancy Bender (petitioner)
    Foothills Townhomes owner/member

Respondent Side

  • Jason Smith (respondent attorney)
    Goodman Holmgren Smith

Neutral Parties

  • Jenna Clark (ALJ)
    Office of Administrative Hearings
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
  • Dan Gardener (Constituent Services Manager)
    Arizona Department of Real Estate

Clifford (Norm) S. Burnes v. Saguaro Crest Homeowners Association,

Case Summary

Case ID21F-H2120002-REL-RHG
AgencyADRE
TribunalOAH
Decision Date2021-08-09
Administrative Law JudgeJenna Clark
OutcomeThe final decision affirmed the denial of Issues 1, 2, and 3, and the granting of Issue 4. The Association was found to have violated ARIZ. REV. STAT. § 33-1805 for failing to provide complete records in a timely manner, resulting in the reimbursement of 1/4 of the filing fee.
Filing Fees Refunded$500.00
Civil Penalties$0.00

Parties & Counsel

PetitionerClifford Burnes and Maria BurnesCounselCynthia F. Burnes, Esq.
RespondentSaguaro Crest Homeowners Association, Inc.CounselJohn Crotty, Esq.

Alleged Violations

CC&Rs Section 5
Architectural Design Guidelines Section 4.0
ARIZ. REV. STAT. § 33-1804(A), (D), and (E)
ARIZ. REV. STAT. § 33-1805

Outcome Summary

The final decision affirmed the denial of Issues 1, 2, and 3, and the granting of Issue 4. The Association was found to have violated ARIZ. REV. STAT. § 33-1805 for failing to provide complete records in a timely manner, resulting in the reimbursement of 1/4 of the filing fee.

Why this result: Petitioners failed to sustain the burden of proof regarding alleged violations of CC&Rs Section 5, Architectural Design Guidelines Section 4.0, and A.R.S. § 33-1804(A), (D), and (E).

Key Issues & Findings

Alleged violation of CC&Rs Section 5

Petitioners alleged that the HOA violated the Covenants, Conditions and Restrictions (CC&Rs), Section 5, by allowing construction on Lot 7 without prior ARC approval of required documents.

Orders: Petition denied.

Filing fee: $125.00, Fee refunded: No

Disposition: petitioner_loss

Cited:
  • CC&Rs Section 5

Alleged violation of Community Agricultural Design Guidelines Section 4.0

Petitioners alleged that the HOA violated the Architectural Design Guidelines, Section 4.0, by failing to require the required $5,000.00 Construction Compliance Deposit for Lot 7.

Orders: Petition denied.

Filing fee: $125.00, Fee refunded: No

Disposition: petitioner_loss

Cited:
  • Architectural Design Guidelines Section 4.0
  • ARIZ. REV. STAT. § 10-3821

Alleged violation of A.R.S. § 33-1804(A), (D), and (E)

Petitioners alleged that the Board conducted an unnoticed closed meeting in violation of Arizona open meeting statutes.

Orders: Petition denied.

Filing fee: $125.00, Fee refunded: No

Disposition: petitioner_loss

Cited:
  • ARIZ. REV. STAT. § 33-1804(A)
  • ARIZ. REV. STAT. § 33-1804(D)
  • ARIZ. REV. STAT. § 33-1804(E)
  • ARIZ. REV. STAT § 10-3821

Alleged violation of A.R.S. § 33-1805

Petitioners alleged that the HOA failed to timely and completely fulfill a records request submitted on June 04, 2020, specifically by failing to provide missing email attachments.

Orders: Respondent must reimburse 1/4 of Petitioners' filing fee ($125.00). Respondent must henceforth comply with A.R.S. § 33-1805 and provide the missing email attachments within 10-business days.

Filing fee: $125.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:
  • ARIZ. REV. STAT. § 33-1805

Analytics Highlights

Topics: HOA Statute Violation, Records Request, Filing Fee Refund, Architectural Review, Open Meetings
Additional Citations:
  • ARIZ. REV. STAT. § 32-2102
  • ARIZ. REV. STAT. § 32-2199
  • ARIZ. REV. STAT. § 32-2199.01
  • ARIZ. REV. STAT. § 32-2199.02
  • ARIZ. REV. STAT. § 32-2199.05
  • ARIZ. REV. STAT. § 33-1804(A)
  • ARIZ. REV. STAT. § 33-1804(D)
  • ARIZ. REV. STAT. § 33-1804(E)
  • ARIZ. REV. STAT. § 33-1805
  • ARIZ. REV. STAT. § 10-3821
  • CC&Rs Section 5
  • Architectural Design Guidelines Section 4.0

Video Overview

Audio Overview

Decision Documents

21F-H2120002-REL Decision – 902726.pdf

Uploaded 2026-04-24T11:28:59 (239.9 KB)

21F-H2120002-REL Decision – 866263.pdf

Uploaded 2026-04-24T11:29:03 (268.5 KB)

Briefing Document: Burnes v. Saguaro Crest Homeowners Association, Final Decision

Executive Summary

This document synthesizes the Final Administrative Law Judge Decision in the case of Clifford and Maria Burnes (“Petitioners”) versus the Saguaro Crest Homeowners Association (“Respondent”), case number 21F-H2120002-REL-RHG. The dispute centered on a four-issue petition alleging violations by the Association related to new construction on a neighboring property (Lot 7), an unnoticed Board meeting, and the fulfillment of a records request.

Following an initial hearing and a subsequent rehearing, the Administrative Law Judge (ALJ) largely affirmed the original decision. The Petitioners failed to meet their burden of proof on three of the four issues, with the judge finding no violations by the Association regarding architectural controls, the waiver of a construction deposit, or the conduct of a Board meeting.

However, the Petitioners successfully proved that the Association violated Arizona Revised Statute § 33-1805 by failing to timely and completely fulfill a comprehensive records request. The final order requires the Association to reimburse the Petitioners for a portion of their filing fee ($500), comply with the records statute moving forward, and provide the specific missing documents (email attachments) from the original request. The rehearing was granted on the basis of “newly discovered evidence,” but the Petitioners conceded during the proceeding that they possessed no new evidence, leading the ALJ to rely solely on the record from the first hearing.

I. Background and Procedural History

The case involves a dispute between property owners Clifford and Maria Burnes and their homeowners’ association, Saguaro Crest, located in Tucson, Arizona. The Association is governed by Covenants, Conditions, and Restrictions (CC&Rs) recorded in 2006 and Architectural Design Guidelines adopted in 2018.

Procedural Timeline

July 17, 2020

Petitioners file a 4-issue petition with the Arizona Department of Real Estate.

August 11, 2020

Respondent (HOA) denies all claims in its answer.

Dec 11, 2020 & Mar 1-2, 2021

An evidentiary hearing is held before the Office of Administrative Hearings (OAH).

March 22, 2021

The Administrative Law Judge (ALJ) issues the initial decision.

April 28, 2021

Petitioners file a dispute rehearing request, alleging newly discovered evidence.

May 21, 2021

The Commissioner of the Department of Real Estate grants the rehearing request.

July 20, 2021

The rehearing is held. Petitioners concede they have no “new” evidence.

August 09, 2021

The Final Administrative Law Judge Decision is issued, affirming the initial ruling.

Key Parties

Name / Entity

Clifford & Maria Burnes

Petitioners; owners of Lot 6.

Cynthia F. Burnes, Esq.

Counsel for Petitioners.

Saguaro Crest HOA, Inc.

Respondent.

John Crotty, Esq.

Counsel for Respondent.

Norm Burnes

Petitioner; appointed to the Architectural Review Committee (ARC) in 2017.

Raul & Ramona Martinez

Owners of Lot 7, the property under construction.

Jenna Clark

Administrative Law Judge (ALJ).

II. Analysis of Allegations and Findings

The petition presented four distinct issues for adjudication. The Petitioners bore the burden of proving each violation by a preponderance of the evidence.

Issue 1: Alleged Violation of CC&Rs Section 5 (Architectural Control)

Petitioners’ Allegation: The Association improperly allowed construction on Lot 7 to proceed without required documents being submitted to the Architectural Review Committee (ARC) for approval.

Factual Record:

◦ The ARC, which included Petitioner Norm Burnes, unanimously approved construction plans for Lot 7 on January 3, 2018.

◦ Construction began sometime in 2018. Pima County approved the plans on May 4, 2018.

◦ On April 14, 2020, Petitioner Burnes sent a formal letter of concern to the Board, stating the placement of the home on Lot 7 was not per the approved plan and had destroyed their view and privacy. The letter included the following statement:

Conclusion of Law: No violation found. The ALJ determined that while the construction on Lot 7 was not per the plans the ARC approved on January 3, 2018, no subsequent or modified plans were ever submitted to the ARC for review. The decision states, “The ARC cannot approve or deny proposed plans unless they are submitted for review.” Furthermore, the record shows the construction complies with the local government’s building authority.

Issue 2: Alleged Violation of Design Guidelines Section 4.0 (Construction Deposit)

Petitioners’ Allegation: The Association allowed construction on Lot 7 without collecting the required $5,000.00 Construction Compliance Deposit.

Factual Record:

◦ On May 3, 2020, the Board of Directors decided to honor a Construction Compliance Deposit waiver that had been previously granted to the Martinez family.

◦ This discretionary waiver was reportedly granted during an economic downturn to incentivize property purchases.

◦ Critically, the Association “does not possess a corporate record that any such Construction Compliance Deposit Waiver was previously granted to the Martinez family.”

Conclusion of Law: No violation found. The ALJ concluded it was “clear that Lot 7 was granted a construction compliance deposit waiver.” The lack of a documented record was noted, but the inquiry was deemed moot as it was not a noticed issue in the petition.

Issue 3: Alleged Violation of A.R.S. § 33-1804 (Unnoticed Meeting)

Petitioners’ Allegation: The Board of Directors conducted an unnoticed meeting on or about May 20, 2020, to consider matters relevant to Petitioner Norm Burnes.

Factual Record:

◦ On April 18, 2020, Petitioner requested an urgent meeting with the Board, which was held the next day.

◦ On May 20, 2020, the Board acted with unanimous consent (obtained via individual signatures) to restrict Petitioner Burnes’s participation as an ARC member “regarding all issued related to the construction of Lot 7.”

◦ The Board’s notes state: “[T]he Board of Directors hereby unanimously agree that [Petitioner] be removed as an ARC Member for all ARC related matters concerning Lot 7.”

Conclusion of Law: No violation found. The judge ruled that the Board’s failure to notice the April 19 meeting was excused as an exception because the Petitioner himself had requested it on an urgent basis. Regarding the May 20 action, the record shows Mr. Burnes was not removed from the ARC entirely, but only recused from matters concerning the Lot 7 dispute in which he had a direct conflict of interest.

Issue 4: Alleged Violation of A.R.S. § 33-1805 (Records Request)

Petitioners’ Allegation: The Association failed to properly fulfill a records request.

Factual Record:

◦ On June 4, 2020, Petitioners submitted a comprehensive, 17-point records request and demanded fulfillment within the statutory 10-day period.

◦ On June 16, 2020, the Association made 342 pages of documents available for in-person review but prohibited Petitioners from using their own scanning equipment.

◦ The statutory deadline for compliance was June 18, 2020.

◦ On June 24, 2020, after Petitioners paid a $51.30 fee, the Association provided copies of the documents.

◦ Later that day, Petitioners notified the Association that the document package was incomplete, as “attachments for some emails are not included.”

Conclusion of Law: Violation established. The ALJ found that the Association failed to comply with the statute. The documents were made available for review within the 10-day window, but the copies were not provided until June 24, after the deadline. More importantly, the copies provided were incomplete. The judge rejected the Association’s argument that a clarification from the Petitioner reset the statutory clock.

III. Final Order and Directives

The Final Administrative Law Judge Decision, issued after the rehearing, affirmed the conclusions of the initial March 22, 2021 decision.

Petition Status: The petition was granted in part (on Issue 4) and denied in part (on Issues 1, 2, and 3).

Financial Reimbursement: The Respondent (Saguaro Crest HOA) is ordered to reimburse the Petitioners for one-quarter of their filing fee, amounting to $500.00.

Statutory Compliance: The Respondent is ordered to henceforth comply with the requirements of A.R.S. § 33-1805 regarding records requests.

Document Production: The Respondent is ordered to provide the Petitioners with the missing email attachments related to the June 4, 2020 records request within 10 business days of the final order’s effective date.

Study Guide: Burnes v. Saguaro Crest Homeowners Association, Inc.

This study guide provides a detailed review of the Final Administrative Law Judge Decision in the case of Clifford and Maria Burnes versus the Saguaro Crest Homeowners Association, Inc. (No. 21F-H2120002-REL-RHG). The guide includes a short-answer quiz with an answer key, a set of essay questions for deeper analysis, and a comprehensive glossary of key terms used in the legal proceedings.

Short-Answer Quiz

Instructions: Answer the following questions in 2-3 sentences based on the information provided in the case document.

1. Who are the Petitioners and the Respondent in this case, and what is their fundamental relationship?

2. List the four distinct issues the Petitioners alleged against the Respondent in their initial petition.

3. On what grounds did the Petitioners request and receive a rehearing after the initial decision was issued on March 22, 2021?

4. What was the outcome of the Petitioners’ attempt to present new witnesses and exhibits during the rehearing on July 20, 2021?

5. Why did the Administrative Law Judge conclude that the Respondent had not violated Section 5 of the CC&Rs regarding the construction on Lot 7?

6. Explain the controversy surrounding the $5,000 Construction Compliance Deposit and the court’s ultimate finding on the matter.

7. What action did the Board of Directors take against Petitioner Norm Burnes on May 20, 2020, and why was this action not considered a violation of A.R.S. § 33-1804?

8. Which of the four allegations was ultimately successful for the Petitioners, and what specific failures by the Respondent led to this finding?

9. What were the four key orders issued by the Administrative Law Judge in the Final Order?

10. What was Petitioner Norm Burnes’s official role within the Saguaro Crest community, and how did this position create a conflict of interest in the dispute?

——————————————————————————–

Quiz Answer Key

1. The Petitioners are Clifford and Maria Burnes, who are property owners in the Saguaro Crest subdivision and members of the homeowners’ association. The Respondent is the Saguaro Crest Homeowners Association, Inc. (HOA), which is the governing body for the subdivision.

2. The four issues were: (1) The HOA allowed construction on Lot 7 without required ARC document submission in violation of CC&Rs Section 5; (2) The HOA allowed construction without a required Construction Compliance Deposit; (3) The Board conducted an unnoticed meeting in violation of A.R.S. § 33-1804; (4) The HOA failed to fulfill a records request in violation of A.R.S. § 33-1805.

3. The Petitioners requested a rehearing on the grounds of having “Newly discovered material evidence that could not with reasonable diligence have been discovered and produced at the original hearing.” They also alleged that the original decision was “arbitrary, capricious, or an abuse of discretion.”

4. At the rehearing, the Petitioners conceded they possessed no “newly discovered” evidence, but rather evidence they had strategically chosen not to present previously. Because they did not provide a satisfactory offer of proof for new evidence, they were precluded from recalling witnesses or offering additional exhibits.

5. The Judge found that while the construction on Lot 7 was not per the plans approved by the ARC on January 3, 2018, no additional plans had been submitted for the ARC’s consideration. The Judge reasoned that the ARC cannot approve or deny plans that are not submitted, and the build complied with the local government’s building authority.

6. The Architectural Design Guidelines required a $5,000 deposit, but the owners of Lot 7 had been granted a waiver. Although the HOA did not possess a corporate record of the waiver, the Board voted to honor it. The court found no violation because the waiver had been granted, and the lack of documentation was not the specific issue being litigated.

7. On May 20, 2020, the Board held an unnoticed meeting and, via unanimous consent, restricted Petitioner Burnes’s participation as an ARC member for all matters related to Lot 7. This was not a violation because the failure to notice was excused as an exception, and the Board only removed him from matters concerning Lot 7, not from the ARC entirely.

8. Issue #4, the records request violation, was successful for the Petitioners. The Respondent failed to provide copies of the requested documents within the statutory 10-day deadline, providing them on June 24, 2020, when the deadline was June 18, 2020. Furthermore, the documents provided were incomplete, as they were missing email attachments.

9. The Final Order affirmed the previous decision, ordered the Respondent to reimburse the Petitioners for 1/4 of their filing fee ($500.00), ordered the Respondent to comply with A.R.S. § 33-1805 going forward, and ordered the Respondent to provide the missing email attachments within 10 business days.

10. Petitioner Norm Burnes was a member of the Association’s Architectural Review Committee (ARC). This created a conflict of interest because he was part of the committee that initially approved the Lot 7 construction plans, but he later raised formal complaints against that same construction project due to its impact on his own property (Lot 6).

——————————————————————————–

Essay Questions

Instructions: The following questions are designed for a more in-depth analysis of the case. No answers are provided.

1. Analyze the concept of “burden of proof” by a “preponderance of the evidence” as it applies to this case. How did the Petitioners succeed in meeting this burden for Issue #4 but fail for the other three issues?

2. Discuss the powers and limitations of a Homeowners’ Association Board and its Architectural Review Committee as illustrated in this case, specifically concerning construction approval, enforcement authority, and the management of member conflicts of interest.

3. The Petitioners’ request for a rehearing was based on “newly discovered material evidence.” Explain why this request ultimately failed to change the outcome and discuss the strategic decisions made by the Petitioners regarding the presentation of evidence.

4. Examine the conflict between a homeowner’s desire for privacy and unobstructed views (as expressed by the Petitioners) and the rights of a neighboring property owner to develop their land. How did the community’s governing documents and the final legal decision address this conflict?

5. Trace the timeline of the records request dispute (Issue #4). What were the specific actions and inactions by the Respondent that led to a finding of a statutory violation, and what does this illustrate about an HOA’s administrative and statutory responsibilities to its members?

——————————————————————————–

Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An independent judge who presides over administrative hearings, makes findings of fact and conclusions of law, and issues decisions. In this case, the ALJ was Jenna Clark.

Architectural Review Committee (ARC)

A committee charged by an HOA’s CC&Rs with implementing architectural guidelines to maintain aesthetic standards and preserve property values. Petitioner Norm Burnes was a member of this committee.

Arizona Department of Real Estate (Department)

The state agency authorized to receive and decide petitions for hearings from members of homeowners’ associations in Arizona.

Arizona Revised Statute (ARIZ. REV. STAT. or A.R.S.)

The codified laws of the State of Arizona. Specific statutes cited include § 33-1804 (regarding open meetings) and § 33-1805 (regarding association records).

Burden of Proof

The obligation on a party in a legal case to prove their allegations. In this proceeding, the Petitioners bore the burden of proving their claims by a preponderance of the evidence.

Covenants, Conditions, and Restrictions (CC&Rs)

The governing legal documents that set up the rules for a planned community. They form an enforceable contract between the HOA and each property owner.

Homeowners’ Association (HOA)

The organization that makes and enforces rules for a subdivision or planned community. In this case, the Saguaro Crest Homeowners Association, Inc. is the Respondent.

Offer of Proof

A presentation of evidence made to a judge to demonstrate the substance and relevance of evidence that a party seeks to introduce. The Petitioners’ offer of proof regarding new evidence was found to be unsatisfactory.

Office of Administrative Hearings (OAH)

An independent state agency that conducts evidentiary hearings for other state agencies. This matter was referred to the OAH by the Department of Real Estate.

Petitioners

The party that initiates a legal action or petition. In this case, Clifford and Maria Burnes are the Petitioners.

Preponderance of the Evidence

The standard of proof in most civil cases. It means that the evidence presented is sufficient to convince the trier of fact that a contention is more probably true than not.

Respondent

The party against whom a petition is filed. In this case, the Saguaro Crest Homeowners Association, Inc. is the Respondent.

The provided text is a Final Administrative Law Judge Decision from the Office of Administrative Hearings in Arizona, detailing a dispute between petitioners Clifford and Maria Burnes and the Saguaro Crest Homeowners Association, Inc. The case involved four specific allegations of violations by the Association, including allowing unapproved construction on Lot 7, failing to collect a required construction deposit, conducting an unnoticed meeting, and failing to fulfill a records request. This document affirms an earlier decision, concluding that the Petitioners failed to sustain the burden of proof for the first three issues but succeeded on the fourth issue regarding the violation of Arizona law concerning records requests. Consequently, the Association was ordered to comply with the relevant statute, provide missing email attachments, and reimburse a portion of the Petitioners’ filing fee.

Case Participants

Petitioner Side

  • Clifford (Norm) S. Burnes (petitioner)
    Saguaro Crest subdivision property owner; ARC Member
  • Maria Burnes (petitioner)
    Saguaro Crest subdivision property owner
  • Jacob A. Kubert (attorney)
  • Cynthia F. Burnes (attorney)
  • Debora Brown (witness)

Respondent Side

  • John Crotty (attorney)
    Law Offices of Farley, Choate & Wood
  • Kelsea Dressen (attorney)
    Law Offices of Farley, Choate & Wood
  • Esmerelda Martinez (board president; witness)
    Saguaro Crest HOA Board of Directors
    President of the Board
  • Dave Madill (board member)
    Saguaro Crest HOA Board of Directors
    Vice President of the Board
  • Julie Stevens (board member)
    Saguaro Crest HOA Board of Directors
    Treasurer of the Board
  • Raul Martinez (property owner)
    Owner of Lot 7 and 13
    Construction on his property (Lot 7) is subject of the dispute
  • Ramona Martinez (property owner)
    Owner of Lot 7

Neutral Parties

  • Jenna Clark (ALJ)
    Office of Administrative Hearings
  • Sadot Negreté (observer)
  • Judy Lowe (ADRE Commissioner)
    Arizona Department of Real Estate
  • Dan Gardener (ADRE contact)
    Arizona Department of Real Estate
    Also listed as DGardner
  • c. serrano (administrative staff)
    Office of Administrative Hearings

Other Participants

  • Jamie Argueta (ARC member; property seller)
    Saguaro Crest HOA Architectural Review Committee
    Sold Lots 7 and 13 to Martinez family
  • Joseph Martinez (ARC member)
    Saguaro Crest HOA Architectural Review Committee
  • Jesus Carranza (substitute ARC member)
    Saguaro Crest HOA Architectural Review Committee
    Substitute for Petitioner during Lot 7 discussion

Samuel T Paparazzo v. Coronado Ranch Community Association

Case Summary

Case ID20F-H2020061-REL
AgencyADRE
TribunalOAH
Decision Date2020-09-03
Administrative Law JudgeJenna Clark
OutcomeThe Administrative Law Judge concluded that the Respondent HOA acted within the scope of its statutory authority during its April 02, 2020, annual meeting and elections, and denied the Petitioner's petition for failure to sustain the burden of proof regarding alleged statutory and bylaw violations.
Filing Fees Refunded$2,000.00
Civil Penalties$0.00

Parties & Counsel

PetitionerSamuel T PaparazzoCounsel
RespondentCoronado Ranch Community AssociationCounselMark Stahl, Esq.

Alleged Violations

ARIZ. REV. STAT. §§ 33-1804(A), 33-1804(B), 33-1804(F), and Association bylaws 2.3, 2.7, and 3.1

Outcome Summary

The Administrative Law Judge concluded that the Respondent HOA acted within the scope of its statutory authority during its April 02, 2020, annual meeting and elections, and denied the Petitioner's petition for failure to sustain the burden of proof regarding alleged statutory and bylaw violations.

Why this result: The ALJ found that notice of the meeting modification (to an online platform due to COVID-19) was timely and proper, and Petitioner's claimed denial of the right to speak was the result of user error of the online platform, not action by the Association. Furthermore, the decision to hold elections for all five open Board positions was deemed appropriate due to carryover vacancies resulting from a lack of quorum in the prior year (2019).

Key Issues & Findings

Alleged violations regarding Annual Meeting notice (change in venue), right to speak, proper call to order, and staggered board voting.

Petitioner filed a quadruple-issue petition alleging the Association violated statutes and bylaws concerning the April 02, 2020, annual meeting, specifically regarding insufficient notice for the venue change (due to COVID-19), denial of the right to speak (via online chat), improper chair delegation, and failure to stagger Board elections.

Orders: Petitioner’s petition is denied.

Filing fee: $2,000.00, Fee refunded: No

Disposition: petitioner_loss

Cited:
  • ARIZ. REV. STAT. § 33-1804(A)
  • ARIZ. REV. STAT. § 33-1804(B)
  • ARIZ. REV. STAT. § 33-1804(F)
  • ARIZ. REV. STAT. § 32-2199.05
  • ARIZ. ADMIN. CODE R4-9-117
  • Tierra Ranchos Homeowners Ass'n v. Kitchukov

Analytics Highlights

Topics: COVID-19, Virtual Meeting, Notice, Right to Speak, Elections, Bylaws, Quorum, User Error
Additional Citations:
  • ARIZ. REV. STAT. § 33-1804(A)
  • ARIZ. REV. STAT. § 33-1804(B)
  • ARIZ. REV. STAT. § 33-1804(F)
  • ARIZ. REV. STAT. § 32-2199.05
  • ARIZ. REV. STAT. § 32-2199.02
  • ARIZ. ADMIN. CODE R4-9-117

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Video Overview

Audio Overview

Decision Documents

20F-H2020061-REL Decision – 819907.pdf

Uploaded 2026-04-24T11:27:49 (149.3 KB)

Briefing Document: Paparazzo v. Coronado Ranch Community Association (Case No. 20F-H2020061-REL)

Executive Summary

This document synthesizes the findings from the Administrative Law Judge Decision in the matter of Samuel T. Paparazzo versus the Coronado Ranch Community Association. The central conclusion of the proceeding is the denial of the Petitioner’s claims. The Administrative Law Judge (ALJ) determined that the Petitioner failed to prove by a preponderance of the evidence that the Association violated Arizona state statutes or its own governing bylaws in the conduct of its April 2, 2020, annual meeting.

The critical takeaways from the decision are as follows:

Meeting Format and Notice: The Association’s decision to move its annual meeting to a virtual platform (ClickMeeting) was deemed a lawful and appropriate response to the COVID-19 pandemic and the Arizona Governor’s related executive orders. The notification methods, which included physical signs and multiple emails, were found to be sufficient.

Right to Speak: The Petitioner’s claim that he was denied the right to speak because he was “blocked” from the online chat feature was dismissed. The ALJ concluded the issue stemmed from “user error”—the Petitioner typed messages but failed to transmit them by pressing ‘enter’ or ‘send’. The fact that 26 other members successfully used the chat feature demonstrated its functionality.

Meeting Conduct: The Association’s president properly called the meeting to order before delegating chairing responsibilities to the Association’s Managing Agent, an action the Petitioner conceded was within the president’s authority.

Board Elections: The election of all five Board of Director positions simultaneously, rather than in staggered terms, was justified by unique circumstances. The Association’s 2019 annual meeting failed to achieve a quorum, preventing an election and resulting in a “carryover of open seats,” which necessitated filling all positions in the 2020 election.

Ultimately, the ALJ found that the Association and its Board acted within the scope of their statutory authority and that the challenges raised by the Petitioner were without merit.

I. Case Overview

This briefing analyzes the Administrative Law Judge Decision issued on September 3, 2020, following an evidentiary hearing held on August 18, 2020.

Case Number: 20F-H2020061-REL

Presiding Judge: Administrative Law Judge Jenna Clark

Petitioner: Samuel T. Paparazzo (Homeowner and Association Member)

Respondent: Coronado Ranch Community Association (HOA)

Central Issue: The core of the dispute was whether the Coronado Ranch Community Association violated Arizona Revised Statutes and specific sections of its own bylaws during its annual meeting on April 2, 2020.

II. Petitioner’s Allegations

On May 15, 2020, Samuel Paparazzo filed a quadruple-issue petition alleging that the Association committed the following violations:

1. Improper Notice of Meeting: Providing less than 10-days’ notice regarding a “change in venue” for the annual meeting to only a small portion of the membership, in violation of ARIZ. REV. STAT. § 33-1804(B) and Association Bylaw 2.3.

2. Denial of Right to Speak: Preventing the Petitioner from exercising his right to speak by “blocking” or otherwise disabling his use of the online “chat feature” during the virtual meeting, in violation of ARIZ. REV. STAT. § 33-1804(A).

3. Improper Meeting Conduct: Failing to properly call the annual meeting to order, in violation of Association Bylaw 2.7.

4. Improper Board Election: Conducting the Board of Directors election without the “staggered” terms required by the bylaws, in violation of Association Bylaw 3.1.

III. Factual Chronology and Key Evidence

The decision outlines a clear sequence of events, heavily influenced by the onset of the COVID-19 pandemic.

Feb. 20, 2020

The Association issues its initial notice for the annual meeting, scheduled for April 2, 2020, at Coronado Elementary School.

Mar. 12, 2020

The Association mails election ballots to all Members.

Mar. 19, 2020

Arizona Governor Douglas Ducey issues Executive Order 2020-09, limiting certain business operations to slow the spread of COVID-19.

~Mar. 25, 2020

The Association’s President, Bob Hicks, officially moves the meeting to the virtual ClickMeeting platform.

Mar. 25 – Apr. 1

The Association notifies Members of the change via 12 signs at 6 community entrances and three separate email blasts to approximately 750 Members, which had an average open rate of 63.53%.

Mar. 30, 2020

Governor Ducey issues Executive Order 2020-18, the “Stay Home, Stay Healthy, Stay Connected” order.

Apr. 1, 2020

Two signs are placed at the entrance to the original meeting location, Coronado Elementary School, informing of the change.

Apr. 2, 2020

The Annual Meeting is held via ClickMeeting.
• President Hicks calls the meeting to order and then appoints Managing Agent Kevin Bishop to chair the remainder of the meeting.
• A quorum is achieved based on attendees and absentee ballots.
• An election is held for all 5 open Board positions due to a lack of quorum at the 2019 meeting.
• The Petitioner types messages in the chat window but fails to hit “enter” or click “send” to transmit them. He receives no response to an email for help sent during the meeting.
• At least 26 other Members successfully use the chat feature.

IV. Analysis of Key Issues and Legal Conclusions

The Administrative Law Judge systematically addressed and dismissed each of the Petitioner’s four allegations, concluding that the Board acted lawfully and within its authority.

A. Meeting Notice and Venue Change

Alleged Violation: ARIZ. REV. STAT. § 33-1804(B) and Bylaw 2.3 (Notice of Meetings).

Finding: The petition was denied on this point. The ALJ concluded that the notice of the Association’s 2020 annual meeting was “timely and properly noticed.” The move to an online platform was not an arbitrary venue change but a necessary and reasonable measure to comply with the Governor’s executive orders related to the COVID-19 pandemic.

Supporting Evidence:

◦ The Association made a multi-faceted effort to inform Members through physical signs and repeated emails.

◦ The Petitioner received notice of the modification and, crucially, “failed to raise an objection prior to or during the meeting at issue.”

◦ A Member’s attendance at a meeting waives objections to defective notice, as stated in Bylaw 2.3.

B. Right to Speak

Alleged Violation: ARIZ. REV. STAT. § 33-1804(A) (Open Meetings and Member Participation).

Finding: The petition was denied on this point. The ALJ determined the Petitioner’s inability to communicate during the meeting was the result of “user error” and not a deliberate act by the Association to silence him.

Supporting Evidence:

◦ The Petitioner wrote messages but never finalized the action by hitting the “enter” key or clicking the “send” button.

◦ The chat feature was demonstrably functional, as it was “successfully used by no less than 26 other Members during the annual meeting.”

◦ The decision explicitly states, “The Association is not responsible for Petitioner’s lack of ClickMeeting proficiency.”

C. Conduct of Meeting

Alleged Violation: Bylaw 2.7 (Organization and Conduct of Meeting).

Finding: The petition was denied on this point. The meeting was lawfully conducted.

Supporting Evidence:

◦ The Association President, Bob Hicks, called the meeting to order and took roll before appointing Managing Agent Kevin Bishop to chair the rest of the meeting.

◦ The Petitioner “conceded during cross-examination that President Hicks had the authority task Agent Bishop with chairing the annual meeting.”

D. Board of Directors Election

Alleged Violation: Bylaw 3.1 (Number and Terms of Office).

Finding: The petition was denied on this point. The election for all five Board seats was deemed “lawful and appropriate given the circumstances.”

Supporting Evidence:

◦ The bylaw’s provision for staggered terms could not be implemented because the 2019 annual meeting lacked a quorum, which meant no election took place that year.

◦ This lack of a 2019 vote “resulted in a carryover of open seats,” necessitating a vote for all five Board positions in 2020.

◦ The Petitioner “admitted that it had not been possible for the Association to stagger Board electees in the 2020 vote because no quorum had been reached to vote in 2019.”

V. Final Order and Disposition

Based on the findings of fact and conclusions of law, the Administrative Law Judge issued a final order.

Order: “IT IS ORDERED that Petitioner’s petition be denied.”

Legal Standard: The Petitioner bore the burden of proving his case by a “preponderance of the evidence.” The ALJ concluded that the record did not establish any violations and that the Petitioner “failed to sustain his burden of proof in this matter.”

Date of Order: The decision was issued on September 3, 2020.

Study Guide: Paparazzo v. Coronado Ranch Community Association

This guide is designed to review the key facts, legal arguments, and conclusions presented in the Administrative Law Judge Decision for case number 20F-H2020061-REL, Samuel T Paparazzo v. Coronado Ranch Community Association.

Short-Answer Quiz

Answer the following questions in 2-3 sentences, based on the information provided in the case document.

1. Who were the primary parties in this case, and what were their roles?

2. What were the four specific allegations the Petitioner made against the Association regarding its Annual Meeting?

3. How did the Association notify its members of the change from an in-person meeting to a virtual one?

4. What was the legal justification for the Association’s decision to move the Annual Meeting to an online platform?

5. What evidence was presented to counter the Petitioner’s claim that he was “blocked” from using the online chat feature?

6. According to the Association’s bylaws, who has the authority to chair the annual meeting and delegate that responsibility?

7. Why did the 2020 Board of Directors election involve voting for all five open positions instead of being staggered?

8. What is the “preponderance of the evidence” standard, and who bore the burden of proof in this hearing?

9. What two key Arizona Revised Statutes (ARIZ. REV. STAT.) relate to member meeting notices and the right to speak?

10. What was the final order issued by the Administrative Law Judge, and what was the core reasoning behind it?

——————————————————————————–

Answer Key

1. The primary parties were Samuel T. Paparazzo, the Petitioner, who is a property owner and member of the Association, and the Coronado Ranch Community Association, the Respondent, which is the homeowners’ association for the subdivision. The Petitioner brought the complaint, and the Respondent defended its actions.

2. The Petitioner alleged that: (i) inadequate notice of the “change in venue” was given; (ii) he was denied his right to speak by being blocked from the online chat feature; (iii) the meeting was not properly called to order; and (iv) the Board of Directors vote was not properly “staggered.”

3. The Association notified members of the move to the ClickMeeting platform by placing 12 signs at 6 common entrances, sending three separate emails to approximately 750 members, and placing 2 signs at the entrance of the originally scheduled location, Coronado Elementary School.

4. The legal justification was the need to comply with executive orders issued by Arizona Governor Douglas Ducey (2020-09, 2020-12, and 2020-18) to slow the spread of COVID-19. The online platform was adopted to allow homeowners to safely access the meeting while adhering to physical distancing mandates.

5. The evidence showed that the Petitioner wrote messages but never hit the “enter” key or “send” button to transmit them. Furthermore, the record indicates that no less than 26 other members successfully used the chat feature during the meeting.

6. According to Bylaw Section 2.7, the President of the Association, Bob Hicks, has the authority to call the meeting to order and chair it. The Petitioner conceded during cross-examination that President Hicks had the authority to delegate the chairing of the meeting to the Association’s Managing Agent, Kevin Bishop.

7. The election involved all five positions because a quorum had not been achieved at the Association’s 2019 annual meeting. This lack of a quorum prevented a vote from taking place, resulting in a carryover of all open board seats to the 2020 election.

8. A “preponderance of the evidence” is the standard of proof required, meaning the evidence must be more probably true than not. In this proceeding, the Petitioner, Samuel Paparazzo, bore the burden of proving his allegations by this standard.

9. ARIZ. REV. STAT. § 33-1804(B) requires notice to be sent not fewer than 10 nor more than 50 days in advance of a meeting. ARIZ. REV. STAT. § 33-1804(A) ensures that all meetings are open to members and that members are permitted to attend and speak at an appropriate time.

10. The final order was that the Petitioner’s petition be denied. The judge reasoned that the Petitioner failed to sustain his burden of proof, as the evidence showed the Association’s actions were lawful and appropriate responses to the circumstances, and the Petitioner’s inability to participate was due to user error.

——————————————————————————–

Essay Questions

The following questions are designed for deeper analysis of the case. No answers are provided.

1. Analyze the role of the COVID-19 pandemic and the associated executive orders in the events of this case. How did these external factors influence the Association’s actions and the Administrative Law Judge’s final decision?

2. The judge concluded that the Petitioner’s inability to use the chat function was due to “user error.” Discuss the evidence that supports this conclusion and explore the legal line between an association’s responsibility to provide access and a member’s responsibility to utilize the provided tools correctly.

3. Explain the relationship between the Association’s governing documents (CC&Rs and Bylaws) and Arizona state law (ARIZ. REV. STAT.). How did the judge use both to evaluate the legality of the Association’s handling of the annual meeting and election?

4. The Petitioner argued that the online platform constituted a “change in venue” that required more extensive notice. Based on the judge’s decision, evaluate the legal merits of this argument in the context of a virtual meeting necessitated by a public health crisis.

5. Discuss the concept of “quorum” as it applied to both the 2019 and 2020 annual meetings. How did the failure to achieve quorum in one year directly impact the procedures and outcome of the election in the following year?

——————————————————————————–

Glossary of Key Terms

Definition from Context

Administrative Law Judge (ALJ)

An independent judicial officer (Jenna Clark in this case) from the Office of Administrative Hearings who conducts evidentiary hearings and issues decisions on matters referred by state agencies like the Department of Real Estate.

ARIZ. REV. STAT.

Abbreviation for Arizona Revised Statutes, the collection of laws for the state of Arizona. Title 33, Chapter 16, Article 1 specifically regulates planned communities (homeowners’ associations).

Association

The Coronado Ranch Community Association, the homeowners’ association for the residential development in Gilbert, Arizona. It is governed by its CC&Rs and overseen by a Board of Directors.

Bylaws

The governing documents of the Association that detail the structure of day-to-day governance, including voting processes, quorum requirements, meeting provisions, and other operating guidelines.

Covenants, Conditions, and Restrictions. These form an enforceable contract between the Association and each property owner, empowering the Association to control certain aspects of property use within the development.

Declarant Control Period

An initial period in an association’s history where the developer (the “Declarant”) controls the Board of Directors. In this case, this period ended for the Association in 2005.

Department

The Arizona Department of Real Estate, the state agency authorized by statute to receive and decide petitions for hearings from members of homeowners’ associations.

The Office of Administrative Hearings, an independent state agency that was referred this matter to conduct an evidentiary hearing and decide the case.

Petitioner

Samuel T. Paparazzo, the property owner and Association member who filed the petition with the Department, alleging violations by the Association.

Preponderance of the Evidence

The burden of proof required in this hearing. It is defined as proof that convinces the trier of fact that a contention is “more probably true than not,” representing the greater weight of evidence.

Quorum

The minimum number of members required to be present or represented by ballot for a meeting to be valid and for votes to be taken. The failure to achieve quorum at the 2019 meeting resulted in a carryover of open board seats.

Respondent

The Coronado Ranch Community Association, the party against whom the petition was filed. The Respondent denied all allegations and was represented by legal counsel.

He Sued His HOA Over a Virtual Meeting—The Judge’s Ruling Contains 4 Critical Lessons for Every Homeowner

Introduction: The New Battlefield for Neighborhood Disputes

Cast your mind back to the chaotic spring of 2020. The world was locking down, businesses were scrambling to go remote, and the delicate social contracts of our neighborhoods were fraying. For millions living in Homeowners’ Associations, this meant the abrupt cancellation of in-person meetings, replaced by a frantic pivot to unfamiliar virtual platforms. In this pressure cooker of uncertainty and technical glitches, minor grievances quickly escalated into major legal battles.

The case of Paparazzo vs. Coronado Ranch Community Association is a quintessential legal drama of that era. A frustrated homeowner, believing he was silenced and his rights ignored during a virtual meeting, took his HOA to court. The judge’s decision, however, serves as a powerful cautionary tale. It distills four surprising and impactful lessons that every homeowner should understand as community governance becomes increasingly digital.

1. The Takeaway: You Can’t Claim You Were Silenced If You Forgot to Hit ‘Send’

The petitioner, Samuel Paparazzo, leveled a serious charge: that the HOA had denied his right to speak by “blocking” him from using the online chat feature during the annual meeting. In his view, this was an intentional act of suppression.

The digital evidence, however, told a very different story. While Mr. Paparazzo had typed several messages, he had never actually transmitted them by hitting the “enter” key or clicking the “send” button. While he did email for assistance during the meeting without receiving a timely response, the court found the chat feature was fully functional, proven by the fact that at least 26 other members used it successfully. The judge’s ruling was a stark lesson in digital accountability:

Petitioner’s inability to effectively communicate with the Association during the annual meeting was the result of user error. … The Association is not responsible for Petitioner’s lack of ClickMeeting proficiency.

This establishes a critical precedent for our digital age. The analysis here goes beyond simple “user error.” It suggests that a baseline of digital literacy is becoming a prerequisite for effective civic participation. Courts may have little sympathy for claims of disenfranchisement that stem from a failure to master the basic tools of modern communication.

2. The Takeaway: An Emergency Can Justify Last-Minute Changes

Next, the petitioner challenged the HOA on procedural grounds—a classic move in community disputes. He argued that the association failed to provide proper notice for the virtual meeting. The HOA had correctly noticed its in-person meeting for April 2, 2020, back on February 20. But by late March, holding that meeting had become impossible.

The judge’s response to this claim is a masterclass in how legal “reasonableness” can override rigid bylaws during a crisis. The court noted the rapidly evolving timeline of the pandemic: Governor Ducey issued executive orders limiting business operations on March 19, prohibiting the closure of essential services on March 23, and issuing the “Stay Home” order on March 30. Faced with these superseding government mandates, the HOA moved the meeting online on March 25.

Crucially, the HOA’s communication efforts were extensive and documented. They didn’t just send a single email. The board notified its members by:

• Placing 12 signs at 6 common entrances to the community.

• Sending three separate email blasts to approximately 750 members, which had an average open rate of 63.53%.

• Placing 2 additional signs at the entrance to the originally scheduled location, Coronado Elementary School.

The judge concluded that the HOA’s actions were a justifiable response to an unprecedented emergency. This wasn’t a board ignoring its rules; it was a board taking necessary steps to comply with government orders and protect its members, legally justifying the short-notice change in format.

3. The Takeaway: Just Showing Up Can Waive Your Right to Complain

This lesson hinges on a legal concept every homeowner must understand: waiver by attendance. Buried in the association’s bylaws was Section 2.3, which states: “A Member’s attendance at a meeting waives objection to the lack of notice or defective notice of the meeting.”

This is not mere legalese; it’s a common and powerful clause designed to ensure the finality of meetings. It prevents a member from strategically attending a meeting, remaining silent about a potential procedural flaw, and then launching a lawsuit later if they don’t like the outcome. The judge noted that the petitioner attended the virtual meeting but did not object to the notice “prior to or during” the event. By participating without raising a formal objection at the time, he legally accepted the meeting’s procedures and waived his right to challenge them later.

4. The Takeaway: The Past Can Haunt the Present

The petitioner’s final major complaint appeared to be a slam dunk: the election for the Board of Directors was not “staggered” as explicitly required by Bylaws Section 3.1. Instead of a mix of one- and two-year terms to ensure continuity, all five open board positions were elected at once. On its face, this was a clear violation.

But the reason for this anomaly demonstrates the domino effect of governance. The judge found that in the previous year, 2019, the association had failed to achieve a quorum for its annual meeting. Because there was no quorum, no vote could occur, creating a “carryover of open seats.” This failure in 2019 created a governance debt that had to be paid in 2020. The only lawful way to do so was to elect members to all five vacant positions. This shows that an HOA is a continuous legal entity; one year’s procedural failure doesn’t just disappear—it creates unusual but legally necessary circumstances the next.

Conclusion: A Final Thought for the Digital Neighborhood

The case of Paparazzo vs. Coronado Ranch Community Association offers a clear and compelling look at the collision between established community rules, the new realities of digital life, and the chaos of unforeseen global events. It shows that while bylaws and statutes provide a framework, their application can be shaped by emergencies, past events, and even a single user’s technical skills.

As our communities increasingly operate online, who bears the greater responsibility for ensuring effective communication—the organization hosting the meeting, or the individual attending it?

Case Participants

Petitioner Side

  • Samuel Paparazzo (petitioner)
    Also referred to as Samuel T Paparazzo

Respondent Side

  • Mark Stahl (HOA attorney)
    Coronado Ranch Community Association
    Also spelled Mark Sahl in source
  • Timothy Butterfield (HOA attorney)
    Coronado Ranch Community Association
  • Kevin Bishop (community manager)
    Coronado Ranch Community Association
    Appeared as a witness for Respondent; Also referred to as 'Agent Bishop' and chaired part of the annual meeting
  • Bob Hicks (HOA Board President)
    Coronado Ranch Community Association
    Delegated chairing of the annual meeting

Neutral Parties

  • Jenna Clark (ALJ)
    Office of Administrative Hearings
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate

Michael J Stoltenberg v. Rancho Del Oro Homeowners Association

Case Summary

Case ID20F-H2020049-REL-RHG
AgencyADRE
TribunalOAH
Decision Date2021-03-08
Administrative Law JudgeJenna Clark
OutcomeThe Administrative Law Judge denied the petition, concluding that the Association did not violate CC&Rs Section 14.8. The provision was determined to be inapplicable, governing the Association’s obligation to provide notice, not the methods homeowners must use to send payments.
Filing Fees Refunded$500.00
Civil Penalties$0.00

Parties & Counsel

PetitionerMichael J StoltenbergCounsel
RespondentRancho Del Oro Homeowners AssociationCounselNicole Payne, Esq.

Alleged Violations

CC&Rs Section 14.8

Outcome Summary

The Administrative Law Judge denied the petition, concluding that the Association did not violate CC&Rs Section 14.8. The provision was determined to be inapplicable, governing the Association’s obligation to provide notice, not the methods homeowners must use to send payments.

Why this result: Petitioner failed to meet the burden of proof. CC&Rs Section 14.8 was inapplicable, and Petitioner's chosen restricted delivery method for assessment payments caused delays, which were not the responsibility of the Respondent.

Key Issues & Findings

Whether the Association violated CC&Rs 14.8 concerning notice obligations.

Petitioner alleged the Association violated CC&Rs 14.8 by improperly handling or failing to receive his monthly assessment payments, which he sent via restricted delivery to a board member despite receiving instructions to mail payments to the Association's designated P.O. Box address.

Orders: Petitioner's petition was denied because he failed to sustain his burden of proof that the Association violated CC&Rs Section 14.8.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:
  • ARIZ. REV. STAT. § 32-2102
  • ARIZ. REV. STAT. § 32-2199 et seq.
  • ARIZ. REV. STAT. § 32-2199.05
  • ARIZ. REV. STAT. § 33-1243
  • CC&Rs 14.8

Analytics Highlights

Topics: homeowner assessments, CC&Rs interpretation, restricted delivery, jurisdiction, notice provision, rehearing
Additional Citations:
  • ARIZ. REV. STAT. § 32-2102
  • ARIZ. REV. STAT. § 32-2199 et seq.
  • ARIZ. REV. STAT. § 32-2199.05
  • ARIZ. REV. STAT. § 32-2199.02
  • ARIZ. REV. STAT. § 33-1243
  • ARIZ. REV. STAT. § 41-1092 et seq.
  • ARIZ. REV. STAT. § 10-3842
  • CC&Rs 14.8
  • Tierra Ranchos Homeowners Ass'n v. Kitchukov, 216 Ariz. 195, 165 P.3d 173 (App. 2007)

Video Overview

Audio Overview

Decision Documents

20F-H2020049-REL Decision – 861466.pdf

Uploaded 2026-04-24T11:25:54 (145.6 KB)

20F-H2020049-REL Decision – 811290.pdf

Uploaded 2026-04-24T11:25:59 (131.7 KB)

Stoltenberg v. Rancho Del Oro HOA: Case Analysis and Legal Findings

Executive Summary

This document provides a comprehensive analysis of the administrative legal case Michael J Stoltenberg v. Rancho Del Oro Homeowners Association (Case No. 20F-H2020049-REL). The central dispute arose when Mr. Stoltenberg, a homeowner, was assessed late fees on his monthly dues after unilaterally altering his payment method. He began sending payments via restricted U.S. Postal Service delivery to a specific volunteer board member, which resulted in significant processing delays and non-deliveries.

The petitioner alleged the Association was acting in “bad faith” and violating Section 14.8 of its Covenants, Conditions, and Restrictions (CC&Rs). An Administrative Law Judge (ALJ) conclusively found that Section 14.8, which governs notices sent from the Association to its members, was entirely inapplicable to payments sent by a member to the Association. The ALJ determined that the petitioner’s own “volitionally took” actions were the direct cause of the payment delays and subsequent late fees.

The petitioner’s initial petition was denied. A subsequent request for rehearing was granted, but the rehearing affirmed the original decision. The ALJ reiterated that the cited CC&R section was inapplicable, noted a lack of jurisdiction over other statutes the petitioner raised, and concluded that the petitioner had failed to meet his burden of proof in either proceeding.

Case Background and Procedural History

Parties and Governing Documents

Petitioner: Michael J. Stoltenberg, a condominium owner within the Rancho Del Oro development and a member of the homeowners’ association.

Respondent: Rancho Del Oro Homeowners Association (“the Association”), a condominium association in Yuma, Arizona, governed by its CC&Rs and overseen by a Board of Directors.

Governing Authority: The CC&Rs form an enforceable contract between the Association and each property owner. The specific provision at the center of the dispute is Section 14.8 of the Bylaws, titled “Notices.” This section has remained unamended since the original CC&Rs were recorded on August 30, 1985.

Initial Petition and Jurisdictional Scope

On March 2, 2020, Mr. Stoltenberg filed a petition with the Arizona Department of Real Estate, alleging the Association “fail to do their job, and are acting in bad faith.” The petition cited violations of Arizona Revised Statutes (ARIZ. REV. STAT.) §§ 10-3842 and 10-801, as well as Section 14.8 of the Association’s CC&Rs. Mr. Stoltenberg sought an order compelling the Association to comply with these regulations and the issuance of a civil penalty.

Upon filing, the Department advised the petitioner that the HOA Dispute Process lacks jurisdiction over disputes arising from Title 10 of the Arizona Revised Statutes. Consequently, the case was narrowed to a single issue, and the petitioner was assessed a $500 filing fee. The sole issue for the hearing was formally defined as: “Whether the Association violated CC&Rs 14.8.”

Chronology of Legal Proceedings

Outcome

March 2, 2020

Petition filed by Michael Stoltenberg.

The case is initiated.

July 14, 2020

Initial evidentiary hearing is held.

Both parties present arguments.

August 3, 2020

Amended ALJ Decision is issued.

The petitioner’s petition is denied.

August 28, 2020

Petitioner submits a rehearing request.

Grounds cited: errors of law and an arbitrary decision.

September 9, 2020

Rehearing request is granted.

A new hearing is scheduled.

February 16, 2021

Rehearing is held.

The same issue is re-examined.

March 8, 2021

Final ALJ Decision is issued.

The petitioner’s petition is denied again; the order is binding.

Factual Analysis of the Dispute

Payment Instructions and Petitioner’s Actions

On January 4, 2016, the petitioner was advised that the Association’s “primary address for receiving all correspondence and all assessment payments from its members” was PO Box 4333, Yuma, Arizona 85366. The correspondence explicitly stated, “Please send your payments to the above address.”

Despite these clear instructions, beginning in November 2019, the petitioner began sending his monthly assessment payments to this P.O. Box via restricted delivery through the United States Postal Service (USPS), designated for pickup by board member Rhea Carlisle only.

The petitioner’s stated rationale for this change was a belief that an agent of the Association’s property management company (PMC) had previously thrown away one of his mailed payments. However, the petitioner was aware of several key facts:

• The Association employed a PMC to pick up its mail.

• Ms. Carlisle was an unpaid volunteer board member, not an employee of the PMC.

• Diana Crites was the Association’s listed Statutory Agent for 2019 and 2020.

Consequences of Restricted Delivery

The petitioner’s unilateral decision to restrict delivery caused significant disruption to the receipt of his payments. This led to his assessments being recorded as untimely, which in turn resulted in the Association assessing late fees against his account. Additionally, each late payment occurrence placed his residence “in danger of foreclosure by the Association.”

A timeline of payment delivery issues presented as evidence includes:

Payment Period

USPS Action

December 2019

Picked up.

January 25, 2020

Returned to petitioner by USPS.

January 30, 2020

Picked up.

February 26, 2020

Picked up.

April 17, 2020

Picked up.

June 8, 2020

Returned to petitioner by USPS.

Legal Rulings and Core Arguments

Central Legal Text: CC&Rs Section 14.8 (“Notices”)

The entire case hinged on the interpretation of Section 14.8 of the Association’s Bylaws. The text reads:

“Any notice permitted or required by this Declaration or the Bylaws may be delivered either personally or by mail. If delivery is by mail, it shall be deemed to have been delivered seventy-two (72) hours after a copy of the same has been deposited in the United States mail, postage prepaid, addressed to each person at the current address given by such person to the secretary of the Board or addressed to the Unit of such person if no address has been given to the secretary.”

ALJ’s Interpretation: In both the initial decision and the rehearing decision, the ALJ found the language of Section 14.8 to be clear, “neither vague nor ambiguous,” and definitively inapplicable to the case. The ruling stated that the “language of Section 14.8 speaks specifically to the Association’s notice obligation to its members when mailing them information. Section 14.8 has no binding authority or control over homeowners sending mail to the Association.”

Arguments Presented

• He had always technically mailed his monthly payments on time to the correct P.O. Box.

• He filed the petition out of concern over incurring late fees and the potential loss of his home.

• During the rehearing, he argued that the initial decision failed to properly interpret Section 14.8 and should have also applied ARIZ. REV. STAT. § 10-3842 (concerning standards of conduct for nonprofit officers).

• Section 14.8 of the CC&Rs was entirely inapplicable to the facts presented, as it governs the Association’s outbound notice obligations, not a member’s inbound payments.

• The Department and the Office of Administrative Hearings lack jurisdiction under Title 10 of the ARIZ. REV. STAT.

• The petitioner failed to sustain the burden of proof required to show a violation.

Final Conclusions and Order

The Administrative Law Judge’s decisions in both the initial hearing and the rehearing were definitive. The core conclusions of law were as follows:

1. Burden of Proof: The petitioner bore the burden of proving by a preponderance of the evidence that the Association violated the CC&Rs and failed to meet this burden.

2. Inapplicability of CC&Rs Section 14.8: The provision cited by the petitioner was found to be wholly irrelevant to the matter of a homeowner mailing payments to the Association.

3. Assignment of Responsibility: The ALJ concluded that the petitioner’s own choices were the cause of the issue. The decision states, “By restricting the delivery of his monthly assessment payments, Petitioner inadvertently caused delay in their ability to be picked up by the Association.” There was “no credible evidence in the record to suggest that the action(s) Petitioner volitionally took are Respondent’s responsibility.”

4. Rehearing Findings: In the final decision, the ALJ noted that the petitioner “did not introduce any evidence tending to suggest that there was an ‘error in the admission or rejection of evidence or other errors of law…'” or that the prior decision was arbitrary or capricious.

Final Order: Based on the foregoing, the ALJ ordered that the petitioner’s petition be denied. The order issued on March 8, 2021, was binding on the parties, with any further appeal requiring judicial review in superior court within 35 days.

Study Guide: Stoltenberg v. Rancho Del Oro Homeowners Association

This guide provides a detailed review of the administrative case Michael J Stoltenberg v. Rancho Del Oro Homeowners Association, Case No. 20F-H2020049-REL, including the initial hearing and a subsequent rehearing. It is designed to test and deepen understanding of the facts, legal arguments, procedures, and outcomes presented in the official decisions.

Short-Answer Quiz

Instructions: Please answer the following questions in two to three complete sentences, drawing information exclusively from the provided legal documents.

1. Who were the primary parties in this legal dispute, and what was their relationship to one another?

2. What was the specific allegation Michael Stoltenberg made against the Rancho Del Oro Homeowners Association in his petition?

3. What specific action did the Petitioner take regarding his monthly assessment payments starting in November 2019?

4. According to the Association, why was Section 14.8 of the CC&Rs not applicable to the Petitioner’s complaint?

5. What were the negative consequences the Petitioner faced as a result of his payments being received late by the Association?

6. What was the legal standard of proof the Petitioner was required to meet, and did the judge find he had met it?

7. What were the two grounds upon which the Petitioner requested a rehearing after the initial decision?

8. Why was the Petitioner’s citation of Arizona Revised Statutes (ARIZ. REV. STAT.) § 10-3842 dismissed during the proceedings?

9. What was the final ruling in the Administrative Law Judge Decision issued on March 08, 2021, following the rehearing?

10. After the final order was issued, what was the Petitioner’s sole remaining avenue for appeal?

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Answer Key

1. The primary parties were Michael J Stoltenberg, the Petitioner, and the Rancho Del Oro Homeowners Association, the Respondent. Mr. Stoltenberg was a condominium owner and a member of the Association, which governed the residential development where he lived.

2. In his petition filed on March 2, 2020, Stoltenberg alleged the Association violated Section 14.8 of its CC&Rs and Arizona Revised Statutes §§ 10-3842 and 10-801. He specifically claimed the Association “fail to do their job, and are acting in bad faith.”

3. Beginning in November 2019, the Petitioner began sending his monthly assessment payments to the Association’s P.O. Box via restricted delivery from the United States Postal Service. He specified that the mail was for board member Rhea Carlisle’s pickup only, despite knowing she was a volunteer and not an employee of the property management company that handled mail.

4. The Association argued that Section 14.8 of the CC&Rs was inapplicable because it governs the Association’s notice obligations to its members. The judge agreed, stating the section has no binding authority over how homeowners send mail to the Association.

5. Each time the Petitioner’s monthly assessment was received late, he was assessed a late fee by the Association. Additionally, each late payment occurrence placed his residence in danger of foreclosure.

6. The Petitioner bore the burden of proving his case by a “preponderance of the evidence,” which means showing the contention is more probably true than not. The judge concluded in both decisions that the Petitioner failed to sustain this burden of proof.

7. The Petitioner requested a rehearing on the grounds that there was an alleged “Error in the admission or rejection of evidence or other errors of law occurring during the proceeding” and because “[t]he findings of fact or decision is arbitrary, capricious, or an abuse of discretion.”

8. The citation of ARIZ. REV. STAT. § 10-3842, which concerns standards of conduct for officers of nonprofit corporations, was dismissed because it falls outside the jurisdiction of the Arizona Department of Real Estate’s HOA Dispute Process. The Petitioner was advised of these jurisdictional limitations when he filed his petition.

9. The final ruling issued on March 8, 2021, denied the Petitioner’s petition once again. The judge affirmed the original findings, concluding there was no violation of Section 14.8 and that the Petitioner had not introduced any evidence to support his grounds for a rehearing.

10. After the final order resulting from the rehearing, the Petitioner’s only remaining recourse was to seek judicial review by filing an appeal with the superior court. This appeal had to be filed within thirty-five days from the date the order was served upon the parties.

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Essay Questions

Instructions: The following questions are designed for a more in-depth analysis. Formulate a comprehensive essay response for each prompt, using specific evidence and details from the source documents to support your arguments.

1. Analyze the legal reasoning of Administrative Law Judge Jenna Clark in her interpretation of Section 14.8 of the CC&Rs. Explain why this section was deemed inapplicable to the Petitioner’s situation and how this interpretation was central to the case’s outcome in both the hearing and rehearing.

2. Discuss the concept of “burden of proof” as it applied in this case. Explain who held the burden, what the “preponderance of the evidence” standard required, and why the Petitioner ultimately failed to meet this standard in the judgment of the court.

3. Trace the complete procedural history of this case, starting from the initial petition. Detail the key dates, filings (petition, answer, rehearing request), hearings, and decisions, explaining the significance of each step in the administrative legal process from March 2020 to March 2021.

4. Examine the actions of the Petitioner, Michael Stoltenberg, beginning in November 2019. Evaluate his rationale for unilaterally changing his payment method, the specific steps he took, and how his choices directly led to the late fees and risk of foreclosure he sought to avoid.

5. Explain the roles and jurisdictional limitations of the Arizona Department of Real Estate (the Department) and the Office of Administrative Hearings (OAH) in this dispute. Why were certain statutes cited by the Petitioner, such as those under Title 10 of the ARIZ. REV. STAT., dismissed by the court as being outside its purview?

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An independent judge, in this case Jenna Clark, who presides over administrative hearings, reviews evidence, and issues decisions for state agencies.

Answer

The formal written response filed by the Respondent (the Association) on March 24, 2020, denying all items in the Petitioner’s complaint.

Arizona Department of Real Estate (Department)

The state agency authorized by statute to receive and decide petitions for hearings regarding disputes within homeowners’ associations in Arizona.

Arizona Revised Statutes (ARIZ. REV. STAT.)

The collection of laws enacted by the Arizona state legislature. Specific statutes were cited by the Petitioner and referenced by the court.

Association

The Rancho Del Oro Homeowners Association, a condominium association responsible for governing the real estate development and enforcing its CC&Rs.

Board of Directors (the Board)

The governing body that oversees the Homeowners Association.

Burden of Proof

The legal obligation of a party in a trial (in this case, the Petitioner) to produce evidence that proves the claims they have made against the other party.

An acronym for the Declaration of Covenants, Conditions and Restrictions. These are the governing legal documents that form an enforceable contract between the Association and each property owner.

Conclusions of Law

The section of the judge’s decision that applies legal principles and statutes to the established facts of the case to reach a final judgment.

Findings of Fact

The section of the judge’s decision that details the factual background, procedural history, and evidence presented during the hearing.

Hearing

A formal proceeding before an administrative law judge where parties present evidence and arguments. In this case, hearings were held on July 14, 2020, and February 16, 2021.

Jurisdiction

The official power to make legal decisions and judgments. The Department’s jurisdiction was limited and did not extend to disputes arising from Title 10 of the Arizona Revised Statutes.

Office of Administrative Hearings (OAH)

An independent state agency that provides administrative law judges to conduct hearings for other state agencies, ensuring impartiality.

The final, binding command issued by the judge at the conclusion of the decision. In this case, the order was to deny the Petitioner’s petition.

Petitioner

The party who initiates a legal action by filing a petition. In this case, Michael J Stoltenberg.

Petition

The formal legal document filed by the Petitioner on March 2, 2020, to initiate the hearing process with the Department.

Preponderance of the Evidence

The standard of proof in this civil administrative case. It is defined as evidence that is sufficient to incline a fair and impartial mind to one side of the issue rather than the other.

Rehearing

A second hearing granted to a party to re-examine the issues of a case, typically requested on grounds of legal error or an unjust decision. The Petitioner’s request for a rehearing was granted.

Respondent

The party against whom a petition is filed. In this case, the Rancho Del Oro Homeowners Association.

Restricted Delivery

A service offered by the United States Postal Service (USPS) that ensures mail is delivered only to a specific addressee or their authorized agent.

Statutory Agent

An individual or entity designated to receive legal notices and service of process on behalf of a corporation or association. For the Association, this was Diana Crites.

These documents contain the Administrative Law Judge Decisions stemming from a dispute between a homeowner, Michael J. Stoltenberg, and the Rancho Del Oro Homeowners Association regarding the timely delivery of monthly assessment payments. The initial decision in August 2020 denied the homeowner’s petition, finding that the Association did not violate Section 14.8 of the Covenants, Conditions and Restrictions (CC&Rs), as that provision governs the Association’s notice obligation to members, not homeowners’ mail to the Association. Following a granted request for rehearing due to alleged errors of law, the subsequent March 2021 decision affirmed the original ruling, concluding that the homeowner’s self-imposed restriction on mail delivery caused the delays and that the relevant CC&R section was inapplicable to the petitioner’s complaint. Both decisions noted that the Office of Administrative Hearings (OAH) lacked jurisdiction over one of the statutes cited by the petitioner.

Case Participants

Petitioner Side

  • Michael J Stoltenberg (petitioner)
    Appeared on his own behalf

Respondent Side

  • Nicole Payne (HOA attorney)
    Carpenter, Hazlewood, Delgado & Bolen, LLP
    Appeared telephonically for Respondent
  • Rhea Carlisle (board member)
    Rancho Del Oro Homeowners Association
    Unpaid volunteer board member
  • Diana Crites (statutory agent)
    Rancho Del Oro Homeowners Association
    Statutory Agent for 2019 and 2020
  • Lydia Peirce Linsmeier (attorney contact)
    Carpenter, Hazlewood, Delgado & Bolen, LLP
    Recipient of electronic transmission for Respondent in initial decision

Neutral Parties

  • Jenna Clark (ALJ)
    OAH
  • Judy Lowe (Commissioner)
    ADRE
    Commissioner of the Arizona Department of Real Estate
  • Dan Gardner (HOA coordinator)
    ADRE
    Transmitted decision electronically (c/o Commissioner Judy Lowe)

Kenneth E Kassa v. Queen Creek Ranchettes Homeowners Association,

Case Summary

Case ID20F-H2019035-REL
AgencyADRE
TribunalOAH
Decision Date2020-04-28
Administrative Law JudgeJenna Clark
OutcomeThe ALJ denied the petition, finding that the HOA complied with requirements to hold annual meetings and the Petitioner did not sustain the burden of proof regarding alleged violations involving closed meetings.
Filing Fees Refunded$500.00
Civil Penalties$0.00

Parties & Counsel

PetitionerKenneth E. KassaCounsel
RespondentQueen Creek Ranchettes Homeowners Association, Inc.Counsel

Alleged Violations

A.R.S. § 33-1804

Outcome Summary

The ALJ denied the petition, finding that the HOA complied with requirements to hold annual meetings and the Petitioner did not sustain the burden of proof regarding alleged violations involving closed meetings.

Why this result: Burden of proof not met; Petitioner provided no evidence that specific private meetings violated A.R.S. § 33-1804.

Key Issues & Findings

Violation of Open Meeting Law

Petitioner alleged the Association violated open meeting laws by holding closed meetings that should have been public and failing to properly notice meetings.

Orders: The Administrative Law Judge ordered that the Petitioner's petition be denied.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:
  • A.R.S. § 33-1804

Video Overview

Audio Overview

Decision Documents

20F-H2019035-REL Decision – 785528.pdf

Uploaded 2026-04-24T11:24:50 (146.6 KB)

Administrative Law Judge Decision: Kenneth E. Kassa vs. Queen Creek Ranchettes Homeowners Association, Inc.

Executive Summary

This briefing document details the administrative hearing and subsequent decision regarding a dispute between Kenneth E. Kassa (Petitioner) and the Queen Creek Ranchettes Homeowners Association, Inc. (Respondent/Association). The case, presided over by Administrative Law Judge (ALJ) Jenna Clark, centered on allegations that the Association violated Arizona’s Open Meeting Law, specifically A.R.S. § 33-1804.

The Petitioner contended that the Board of Directors improperly held private meetings and failed to provide adequate notice or transparency regarding their deliberations between 2017 and 2019. The Association maintained that it complied with its Bylaws by holding one annual public meeting and conducting Board business within its vested powers.

Following an evidentiary hearing on April 8, 2020, the ALJ concluded that the Petitioner failed to sustain the burden of proof. The ALJ found no evidence that the Board’s private sessions addressed matters required by law to be open to the public. Consequently, the petition was denied, and no violation of A.R.S. § 33-1804 was found.

Detailed Analysis of Key Themes

1. Statutory Compliance vs. Association Bylaws

The crux of the dispute involved the interplay between the Association’s governing documents and state statutes.

  • Association Bylaws: The Bylaws (Sections 4.01 and 6.01) require at least one annual meeting of the members and one annual meeting of the Board. The Association relied on these provisions to justify its practice of holding a single public annual meeting.
  • A.R.S. § 33-1804: This statute mandates that all meetings of the members' association and the board of directors be open to all members, regardless of contrary provisions in a declaration or bylaws. It allows for closed sessions only under five specific circumstances (e.g., legal advice, litigation, or personal employee information).
2. Notice and Transparency Requirements

The hearing revealed a discrepancy between the Association’s notification practices and statutory requirements:

  • Association Practice: The Association provided notice for meetings solely by placing flyers in common areas. Meeting minutes were not proactively distributed but were made available upon written request.
  • Legal Requirements (A.R.S. § 33-1804(B)): The statute requires that notice of member meetings be hand-delivered or sent via prepaid U.S. mail to each owner 10 to 50 days in advance, stating the date, time, place, and purpose of the meeting.
3. Burden of Proof in Administrative Hearings

The decision highlights the "preponderance of the evidence" standard required in these proceedings. The Petitioner was responsible for proving it was "more probably true than not" that the Association violated the law. While the Petitioner opined that closed meetings should have been open, the ALJ noted a lack of specific evidence regarding the content of those meetings that would prove a statutory violation.

Key Entities and Legal Framework

Entity/ElementDescription
Kenneth E. KassaPetitioner; a property owner and member of Queen Creek Ranchettes Phase I.
Queen Creek Ranchettes HOARespondent; a residential real estate development association in Queen Creek, AZ.
A.R.S. § 33-1804The Arizona statute regulating open meetings for planned communities.
The Board of DirectorsThe governing body of the Association, vested with all rights, powers, and duties of the Association.
Office of Administrative Hearings (OAH)The independent state agency responsible for conducting the evidentiary hearing.

Important Quotes with Context

On the Open Meeting Requirement

"Notwithstanding any provision in the declaration, bylaws or other documents to the contrary, all meetings of the members' association and the board of directors… are open to all members of the association."

A.R.S. § 33-1804(A)

Context: This statute serves as the primary legal standard for the case, overriding any Association Bylaws that might suggest meetings could be closed by default.

On the Definition of Proof

"A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not."

ALJ Decision, Conclusions of Law ¶ 4 (referencing Morris K. Udall)

Context: The ALJ used this definition to explain why the Petitioner’s arguments failed; the Petitioner offered opinions and beliefs rather than the "superior evidentiary weight" required to win the case.

On the Burden of Evidence

"Petitioner provided no evidence to suggest that the Association was in violation of ARIZ. REV. STAT. § 33-1804 based on what was discussed in private Board meetings held between 2017 and 2019."

ALJ Decision, Conclusions of Law ¶ 11

Context: This quote captures the primary reason for the denial of the petition. The Petitioner failed to provide factual evidence of what occurred in the closed sessions.

Actionable Insights

For Association Boards
  • Statutory Overrides: Associations must recognize that state statutes regarding open meetings (A.R.S. § 33-1804) take precedence over internal CC&Rs or Bylaws. Relying solely on Bylaws that conflict with state law can lead to litigation.
  • Closed Session Justification: Under A.R.S. § 33-1804(C), a Board must identify the specific statutory paragraph (e.g., legal advice, pending litigation) that authorizes them to close a meeting before entering a executive session.
  • Formal Notice Procedures: To ensure compliance, associations should follow the statutory requirement of hand-delivering or mailing notices 10 to 50 days in advance, rather than relying exclusively on flyers in common areas.
For Association Members
  • Evidence-Based Petitions: When alleging violations of the Open Meeting Law, members must provide specific evidence of the topics discussed in closed sessions or the failure of the Board to cite a statutory reason for closing a meeting. Mere suspicion or opinion is insufficient to meet the burden of proof.
  • Accessing Records: Members have the right to request meeting minutes in writing, a practice confirmed as valid in this case.
  • Jurisdiction Limits: Administrative Law Judges are limited to the issues raised in the petition. Secondary arguments regarding the "appropriateness" of meeting content may be deemed outside the tribunal's scope if they are not directly tied to the specific statutory violation alleged.

Study Guide: Kassa v. Queen Creek Ranchettes Homeowners Association, Inc.

This study guide provides a comprehensive overview of the administrative hearing between Kenneth E. Kassa (Petitioner) and the Queen Creek Ranchettes Homeowners Association, Inc. (Respondent/Association). It explores the legal frameworks governing Arizona homeowners' associations, the specifics of the Open Meeting Law, and the standards of proof required in administrative disputes.


Key Concepts and Legal Framework

1. Statutory Authority and Jurisdiction

The Arizona Department of Real Estate is authorized by statute to decide petitions regarding disputes between homeowners and associations. The Office of Administrative Hearings (OAH), an independent state agency, conducts evidentiary hearings to resolve these contested cases. In this matter, the authority to hear the case is derived from ARIZ. REV. STAT. §§ 32-2199.01(D) and 41-1092.

2. Arizona Open Meeting Law (A.R.S. § 33-1804)

This statute serves as the primary regulation for association transparency. Its key provisions include:

  • Open Access: All meetings of the members' association, the board of directors, and regularly scheduled committee meetings must be open to all members or their designated representatives.
  • Member Participation: Members must be permitted to attend and speak at appropriate times during deliberations.
  • Supremacy of Law: The statute applies notwithstanding any contrary provisions in an association's declaration, bylaws, or other documents.
3. Exceptions for Closed Meetings

Under A.R.S. § 33-1804(A), a meeting or portion thereof may only be closed to consider:

  1. Legal advice from an attorney for the board or association.
  2. Pending or contemplated litigation.
  3. Personal, health, or financial information about an individual member, employee, or contractor.
  4. Matters relating to job performance, compensation, or specific complaints against employees or contractors.
  5. Discussion of a member's appeal of a violation or penalty (unless the member requests an open session).
4. Notice and Documentation Requirements
  • Notice (Statutory): For member meetings, notice must be hand-delivered or mailed 10 to 50 days in advance, stating the date, time, place, and purpose.
  • Notice (Bylaws): The Association's specific bylaws required notice at least 5 but no more than 30 days before a meeting.
  • Meeting Minutes: While the Association in this case did not distribute minutes automatically, they were made available to members upon written request.
5. Burden of Proof

In administrative proceedings of this nature, the Petitioner bears the burden of proof. They must prove the violation by a preponderance of the evidence, meaning the evidence must show that the contention is "more probably true than not."


Short-Answer Practice Questions

  1. What was the core issue Kenneth E. Kassa alleged in his petition?
  • Answer: Petitioner alleged that the Queen Creek Ranchettes Homeowners Association, Inc. violated Arizona Open Meeting Law (A.R.S. § 33-1804).
  1. According to the Association's Bylaws, how often must regular meetings of the Board be held?
  • Answer: Bylaws Article VI, Section 6.01 states regular Board meetings shall be held at least annually.
  1. What method did the Association use to provide notice for the meetings held between 2017 and 2019?
  • Answer: Notice was provided by placing flyers in common areas; no other form of notice was provided to members.
  1. What is the legal definition of "preponderance of the evidence" used in this decision?
  • Answer: It is proof that convinces the trier of fact that a contention is more probably true than not, representing the "greater weight of the evidence" with the most convincing force.
  1. Before entering a closed session, what must a Board of Directors do according to A.R.S. § 33-1804(C)?
  • Answer: The board must identify the specific statutory paragraph (under subsection A) that authorizes the closure of the meeting.
  1. Under the Association's Bylaws, who is authorized to call a special meeting?
  • Answer: The President of the Association or the Board upon written request of Members entitled to cast one-fourth (1/4) of Class A membership votes, or the Class B Member (if any).

Essay Prompts for Deeper Exploration

  1. The Conflict of Governing Documents: Analyze the hierarchy of authority between an HOA’s Bylaws/CC&Rs and state statutes like A.R.S. § 33-1804. How does the "notwithstanding" clause in the statute affect the enforceability of Association documents that might seek to limit member access to meetings?
  1. Transparency vs. Privacy: Discuss the five statutory exceptions that allow an HOA board to hold a closed meeting. Why is it necessary to balance the membership's right to an open meeting with the need for privacy in matters of legal advice or personnel performance?
  1. The Burden of Evidence in Administrative Hearings: In this case, the Administrative Law Judge ruled that the Petitioner failed to sustain his burden of proof. Evaluate the challenges a member faces when alleging that "private" meetings should have been "public." What kind of evidence would be required to prove that a closed session was used for an unauthorized purpose?

Glossary of Important Terms

TermDefinition
Administrative Law Judge (ALJ)A judge who presides over hearings and makes findings of fact and conclusions of law for administrative agencies.
BylawsThe rules adopted by an organization for its internal governance.
CC&RsCovenants, Conditions, and Restrictions; an enforceable contract between an association and property owners regarding property use.
Class A/B MembershipSpecific categories of membership within an association, often defining different voting rights or roles.
DeclarationA legal document that establishes the homeowner's association and its governance; in conflicts, the Declaration typically controls over Bylaws.
OAHOffice of Administrative Hearings; an independent Arizona state agency that conducts evidentiary hearings.
PetitionerThe party who files a petition or complaint (in this case, Kenneth E. Kassa).
Preponderance of the EvidenceThe standard of proof in civil and administrative cases where the evidence must show a claim is more likely to be true than not.
RespondentThe party against whom a petition is filed (in this case, the Queen Creek Ranchettes Homeowners Association).
A.R.S. § 33-1804The specific section of the Arizona Revised Statutes known as the Open Meeting Law for planned communities.

Understanding HOA Open Meeting Laws: Lessons from the Queen Creek Ranchettes Ruling

1. Introduction: The Tension Between Privacy and Transparency

In the management of Arizona homeowners associations, few issues generate as much friction as the balance between a board’s operational privacy and a homeowner’s right to transparency. Boards often feel the need to discuss sensitive matters behind closed doors to protect the association, while homeowners may view any non-public discussion with skepticism. This tension frequently leads to formal disputes regarding the "Open Meeting Law."

The case of Kenneth E. Kassa vs. Queen Creek Ranchettes HOA serves as a critical case study for both boards and members. It illustrates how the Arizona Department of Real Estate and Administrative Law Judges interpret the law when a homeowner alleges that their board is operating in the shadows. As a consultant, my goal is to help you navigate these rulings so you can ensure your association remains compliant and avoids the costs of administrative litigation.

2. The Legal Foundation: Arizona’s Open Meeting Law (A.R.S. § 33-1804)

The bedrock of HOA transparency in Arizona is A.R.S. § 33-1804. This statute is unique because it explicitly states that its requirements apply notwithstanding any provision in the bylaws or declarations to the contrary. This means that even if your association’s older bylaws say one thing, state law is the final authority.

Under A.R.S. § 33-1804(A), all meetings of the association and the board of directors must be open to all members. However, the law provides five—and only five—specific conditions under which a board is legally permitted to move into a closed executive session:

  • Legal advice from an attorney for the board or the association.
  • Pending or contemplated litigation.
  • Personal, health, or financial information regarding an individual member, an association employee, or a contractor's employee.
  • Matters relating to job performance, compensation, or specific complaints against an association employee or contractor.
  • A member’s appeal of a violation or penalty, unless that member specifically requests the meeting be held in an open session.

Beyond the content of the meetings, A.R.S. § 33-1804(B) sets strict procedural requirements for member meeting notices. The law requires notice to be hand-delivered or sent via prepaid U.S. mail not fewer than 10 nor more than 50 days before the meeting. It is vital to note that in the Kassa case, the association’s bylaws suggested a 5-to-30-day window. As your consultant, I must remind you: the statutory 10-to-50-day window overrides your bylaws every time.

3. Case Breakdown: The Petitioner’s Allegations vs. HOA Practices

In the Kassa proceeding, the Petitioner challenged the board’s habit of conducting the majority of its business in private. The conflict highlights a significant gap between what a homeowner perceives as "secrecy" and what an association views as "standard practice."

The Petitioner’s Arguments:

  • Board meetings were held privately throughout the year without legal justification or proper notice.
  • The single annual public meeting was merely a summary of "closed-door" decisions rather than a place for true deliberation.
  • There was a lack of evidence that the board was sharing or posting meeting minutes with the community.

The Association’s Practices:

  • The Association held only one annual public meeting for members in 2017, 2018, and 2019, while holding all other monthly board meetings privately.
  • Notice for these meetings was provided exclusively through flyers placed in common areas.
  • Meeting minutes were not proactively distributed but were made available to any member who submitted a written request.

4. The Verdict: Why the Burden of Proof Matters

The Administrative Law Judge (ALJ) ultimately denied the petition, but the reasoning was procedural rather than a full endorsement of the board’s methods. The decision turned on the "Preponderance of the Evidence."

In legal terms, this standard means that the Petitioner must prove that their claim is "more probably true than not." The judge found that the Petitioner failed to meet this burden for two reasons:

  1. Failure to Prove Improper Content: While the Petitioner proved the meetings were private, he provided "no evidence" to suggest that the topics discussed were outside the five legal exceptions.
  2. Procedural Limitations: The judge noted that the tribunal could not rule on the "appropriateness" of private meetings without specific evidence of a statutory violation regarding the meeting's subject matter.

Essentially, the Board was saved by the Petitioner's lack of documentation. The judge did not rule that the Board's transparency was perfect; rather, she ruled that the Petitioner didn't prove it was illegal.

5. Essential Takeaways for Homeowners and Boards

This ruling offers several actionable lessons for navigating HOA governance.

  • For Homeowners: Maintain an Evidence Log. A mere suspicion that a board is discussing non-exempt topics in private is not enough to win a case. If you believe a board is violating the Open Meeting Law, you must provide specific evidence of the topics discussed. Proactive inquiry and documenting board responses are essential.
  • For Boards: Audit Your Notice Procedures Immediately. While the Queen Creek Ranchettes HOA survived this challenge, their use of "common area flyers" for notice is a significant legal risk. A.R.S. § 33-1804(B) specifically requires notice to be mailed or hand-delivered. Do not rely on flyers or signs as a substitute for the statutory mailing requirements, as a more prepared petitioner could use that procedural failure to invalidate board actions.
  • The Right to Minutes. This ruling confirms that associations are not legally required to proactively "broadcast" minutes to the entire community. However, you must provide them upon written request. Boards should ensure they have a clear, documented process for responding to these requests to demonstrate transparency.

6. Conclusion: Navigating Future Governance

The Kassa vs. Queen Creek Ranchettes case is a reminder that transparency is not just a best practice—it is a legal framework. For homeowners, it highlights that the "burden of proof" is a high bar that requires more than just frustration; it requires evidence. For boards, it serves as a warning that relying on outdated bylaws or informal notice methods (like flyers) puts the association in a position of unnecessary vulnerability.

Ultimately, adherence to the 10-to-50-day statutory notice requirement and maintaining clear records of what is discussed in executive sessions are your best defenses. By aligning your procedures with state law rather than just your bylaws, you can prevent costly administrative hearings and build a culture of trust within your community.

Case Participants

Petitioner Side

  • Kenneth E. Kassa (petitioner)
    Queen Creek Ranchettes Phase I subdivision property owner
    Appeared on his own behalf

Respondent Side

  • Jody Augustin (board member)
    Queen Creek Ranchettes Homeowners Association, Inc.
    Represented the Association; called as a witness

Neutral Parties

  • Jenna Clark (ALJ)
    Office of Administrative Hearings
    Administrative Law Judge
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
    Recipient of the transmitted order

Other Participants

  • Dean McDaniels (observer)
    Listed under Appearances as observing
  • Kelly Kassa (observer)
    Listed under Appearances as observing
  • Kimberly Timm (observer)
    Listed under Appearances as observing
  • Sonya Foster (observer)
    Listed under Appearances as observing
  • Colleen Kaul (observer)
    Listed under Appearances as observing

John H. Kelly v. Cortez Canyon Unit Owners Association

Case Summary

Case ID19F-H1919060-REL
AgencyADRE
TribunalOAH
Decision Date2019-09-13
Administrative Law JudgeJenna Clark
OutcomeThe ALJ concluded that the Petitioner failed to meet the required threshold of 21 valid signatures from eligible voters needed to compel the Association to call a special meeting under ARIZ. REV. STAT. § 33-1243. The petition was consequently denied.
Filing Fees Refunded$0.00
Civil Penalties$0.00

Parties & Counsel

PetitionerJohn H. KellyCounsel
RespondentCortez Canyon Unit Owners AssociationCounselJonathan A. Dessaules

Alleged Violations

ARIZ. REV. STAT. § 33-1243

Outcome Summary

The ALJ concluded that the Petitioner failed to meet the required threshold of 21 valid signatures from eligible voters needed to compel the Association to call a special meeting under ARIZ. REV. STAT. § 33-1243. The petition was consequently denied.

Why this result: Petitioner failed to provide the minimum required 21 valid signatures from eligible unit owners (only 13 were valid) as required by the Association's Bylaws and state statute.

Key Issues & Findings

Alleged violation of failure to call a special meeting to remove a board member.

Petitioner filed a petition alleging the Association failed to call a special meeting to remove a board member after collecting what Petitioner believed were sufficient signatures (36 collected, 21 required). The Association countered that only 13 of those signatures were valid (excluding non-owners, duplicates, and delinquent members ineligible to vote).

Orders: Petitioner’s petition is denied.

Filing fee: $0.00, Fee refunded: No

Disposition: respondent_win

Cited:
  • ARIZ. REV. STAT. § 33-1243
  • ARIZ. REV. STAT. § 32-2102
  • ARIZ. REV. STAT. § 32-2199 et seq.
  • ARIZ. REV. STAT. § 32-2199.05
  • ARIZ. REV. STAT. § 32-2199(2)
  • ARIZ. REV. STAT. § 32-2199.01(A)
  • ARIZ. REV. STAT. § 32-2199.01(D)
  • ARIZ. REV. STAT. § 32-2199.02
  • ARIZ. REV. STAT. § 41-1092 et seq.
  • ARIZ. REV. STAT. § 33-1243(H)(4)
  • ARIZ. REV. STAT. § 33-1243(H)(4)(c)
  • ARIZ. ADMIN. CODE R2-19-119
  • Tierra Ranchos Homeowners Ass'n v. Kitchukov, 216 Ariz. 195, 165 P.3d 173 (App. 2007)

Analytics Highlights

Topics: HOA, Condominium, Special Meeting, Board Member Removal, Petition Signature Validity, Voting Rights, Delinquency
Additional Citations:
  • ARIZ. REV. STAT. § 33-1243
  • ARIZ. REV. STAT. § 32-2102
  • ARIZ. REV. STAT. § 32-2199 et seq.
  • ARIZ. REV. STAT. § 32-2199.05
  • ARIZ. REV. STAT. § 32-2199(2)
  • ARIZ. REV. STAT. § 32-2199.01(A)
  • ARIZ. REV. STAT. § 32-2199.01(D)
  • ARIZ. REV. STAT. § 32-2199.02
  • ARIZ. REV. STAT. § 41-1092 et seq.
  • ARIZ. REV. STAT. § 33-1243(H)(4)
  • ARIZ. REV. STAT. § 33-1243(H)(4)(c)
  • ARIZ. ADMIN. CODE R2-19-119
  • Tierra Ranchos Homeowners Ass'n v. Kitchukov, 216 Ariz. 195, 165 P.3d 173 (App. 2007)

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Video Overview

Audio Overview

Decision Documents

19F-H1919060-REL Decision – 737890.pdf

Uploaded 2026-04-24T11:20:28 (142.6 KB)

Administrative Hearing Briefing: Kelly vs. Cortez Canyon Unit Owners Association

Executive Summary

This document summarizes the Administrative Law Judge Decision in case number 19F-H1919060-REL, a dispute between Petitioner John H. Kelly and the Respondent, Cortez Canyon Unit Owners Association (“the Association”). The core issue was whether the Association violated Arizona state law by refusing to call a special meeting to remove a board member, as demanded by a petition initiated by Mr. Kelly.

The Association’s bylaws require a petition signed by at least 25% of eligible voting members—in this case, 21 of the 84 unit owners—to compel such a meeting. Mr. Kelly submitted a petition with 36 signatures. However, upon review, the Association invalidated 23 signatures for specific reasons: 11 were from non-owner renters, 6 were duplicate signatures from units that had already signed, and 6 were from owners whose voting rights were suspended due to being over 15 days delinquent on payments.

This left only 13 valid signatures, well short of the 21 required. The Administrative Law Judge, Jenna Clark, concluded that the Petitioner failed to meet the burden of proof. The evidence clearly demonstrated that the number of valid signatures was insufficient to legally compel the Association to call a special meeting. Consequently, the judge ruled that the Association did not violate Arizona statute § 33-1243 and denied Mr. Kelly’s petition.

Case Overview

Parties Involved

Name / Entity

Details

Petitioner

John H. Kelly

A condominium owner and member of the Cortez Canyon Unit Owners Association. Appeared on his own behalf.

Respondent

Cortez Canyon Unit Owners Association

The homeowners’ association for the Cortez Canyon condominium development in Phoenix, AZ. Represented by Jonathan A. Dessaules, Esq.

Witness

Saundra Garcia

President of the Association’s Board of Directors.

Adjudicator

Jenna Clark

Administrative Law Judge, Arizona Office of Administrative Hearings.

Core Dispute

The central issue adjudicated was whether the Cortez Canyon Unit Owners Association violated Arizona Revised Statute § 33-1243 by failing to call a special meeting for the purpose of removing a board member after receiving a petition from unit owners. The Petitioner alleged that the required number of signatures had been collected, while the Respondent denied this claim, asserting that the petition lacked the requisite number of valid signatures from eligible voters.

Legal and Governance Framework

The dispute was governed by Arizona state law and the Association’s own internal documents.

Arizona Revised Statute § 33-1243(H)(4): This statute mandates that an association with 1,000 or fewer members must call a special meeting to remove a board member upon receipt of a petition signed by at least 25% of the eligible voters in the association.

Association Bylaws, Article II, Section 2: Mirrors the state statute, stipulating that a special meeting may be called by unit owners holding at least 25% of the votes in the Association.

Association Bylaws, Article II, Section 7: Critically, this section states that a unit owner’s right to vote is automatically suspended if they are in arrears on payments (assessments, penalties, etc.) for a period of 15 days. This suspension remains until all payments are brought current.

Petitioner’s Position and Evidence (John H. Kelly)

Mr. Kelly initiated the petition to recall an Association board member. His position and the evidence he presented are summarized as follows:

Petition Submission: Mr. Kelly, with assistance from others, collected 36 signatures and submitted them to the Association’s then-property management group, Golden Valley.

Initial Confirmation: He testified that Golden Valley initially informed him that he had secured enough signatures to compel the special meeting.

Reversal by New Management: A short time later, after the Association’s contract with Golden Valley expired on June 1, 2019, a new property management company informed him that the petition did not meet the signature threshold.

Key Admission: Mr. Kelly testified that neither he nor his assistants verified whether the signatories were unit owners eligible to vote prior to submitting the petition.

Argument at Hearing: Mr. Kelly argued that he had submitted a minimum of 23 valid signatures. This included the signature of Jeffery Law, an owner of six units, which Mr. Kelly contended should be counted six times. However, it was established that Mr. Law’s signature was secured after the initial submission and was never provided to the management company.

Formal Allegation: In his April 29, 2019, filing with the Department, Mr. Kelly stated: “Cortez Canyon has 84 units and 25% is 21 units. Homeowners have collected more than the required 21 home-owner’s signatures. The Cortez Canyon HOA board has stated that they will not schedule the required special meeting.”

Respondent’s Position and Evidence (Cortez Canyon Association)

The Association, represented by its Board President Saundra Garcia, presented a detailed rebuttal based on a thorough review of the submitted petition.

Receipt of Petition: The Association received the petition with 36 purported unit owner signatures on or about April 19, 2019.

Signature Verification Process: Upon review, the Association determined that a significant number of signatures were invalid based on the community’s governing documents.

Disqualification of Signatures: The Association provided a specific breakdown of the 23 signatures it disqualified:

11 signatures were removed because they were from non-owner renters or occupants.

6 signatures were removed because they were from units for which another owner’s signature had already been collected (only one vote is permitted per unit).

6 signatures were removed because the unit owner was ineligible to vote, being more than 15 days delinquent on fines, fees, or dues owed to the Association, as stipulated in the Bylaws.

Final Tally: After removing the 23 invalid signatures from the 36 submitted, the Association concluded that the petition contained only 13 valid signatures.

Conclusion: Since 13 signatures is below the required threshold of 21, the Association determined it was not obligated by law or its bylaws to call the special meeting. The signature from the multi-unit owner, Jeffrey Law, was not part of the petition received by the Association and was therefore not considered in its count.

Administrative Law Judge’s Findings and Ruling

The Administrative Law Judge, Jenna Clark, reviewed the evidence and testimony from both parties and issued a decision decisively in favor of the Respondent.

Conclusions of Law

Burden of Proof: The Judge established that the Petitioner, John H. Kelly, bore the burden of proving by a “preponderance of the evidence” that the Association had violated the statute. A preponderance of evidence is defined as proof that convinces the trier of fact that a contention is more probably true than not.

Undisputed Facts: The material facts of the case were not at issue. Both parties agreed that 21 valid signatures were required to compel the special meeting.

Evidence of Record: The Judge found that the evidence presented demonstrated the Petitioner’s failure to meet the required threshold. The decision states, “While Petitioner is correct that he submitted more than twenty-one signatures to the Association, he is incorrect that all of signatures provided were valid.”

Final Determination on Signatures: The ruling affirmed the Association’s count, concluding, “What the evidence of record reflects is that Petitioner only provided thirteen valid signatures along with his petition to the Association, which was not enough to compel the Association to call a special meeting.”

Final Order

Based on the failure of the Petitioner to sustain his burden of proof, the Administrative Law Judge issued the following order on September 13, 2019:

IT IS ORDERED that Petitioner’s petition be denied.

Study Guide: Kelly v. Cortez Canyon Unit Owners Association (Case No. 19F-H1919060-REL)

This study guide provides a comprehensive review of the Administrative Law Judge Decision in the matter between Petitioner John H. Kelly and Respondent Cortez Canyon Unit Owners Association. It is designed to test and reinforce understanding of the case’s facts, legal arguments, governing documents, and final outcome.

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Part I: Short-Answer Quiz

Instructions: Answer the following ten questions in two to three complete sentences, based solely on the information provided in the case document.

1. Who were the primary parties involved in this hearing, and what were their respective roles?

2. What was the specific violation of Arizona law alleged by the Petitioner in his initial petition to the Department of Real Estate?

3. How many condominium units are in the Cortez Canyon development, and what number of valid signatures was consequently required to compel a special meeting?

4. According to the Association’s Bylaws, what circumstances would cause a Unit Owner to have their voting rights suspended?

5. List the three categories of invalid signatures that the Association identified in its review of the Petitioner’s submission.

6. Who was Jeffery Law, and why was his signature ultimately not counted by the Association?

7. What was the initial assessment given to the Petitioner by the property management group, Golden Valley, and how did it differ from the Association’s final determination?

8. In this type of legal proceeding, who bears the “burden of proof,” and what standard of proof must be met?

9. What was the Administrative Law Judge’s final conclusion regarding the Petitioner’s claim?

10. What was the final ORDER issued by the Administrative Law Judge in this case?

——————————————————————————–

Part II: Answer Key

1. The primary parties were John H. Kelly, the “Petitioner,” who appeared on his own behalf, and the Cortez Canyon Unit Owners Association, the “Respondent,” which was represented by Jonathan A. Dessaules, Esq. Administrative Law Judge Jenna Clark presided over the hearing. Saundra Garcia, the Association’s Board President, appeared as a witness for the Respondent.

2. The Petitioner alleged that the Association violated ARIZ. REV. STAT. § 33-1243 by failing to call a special meeting for the purpose of removing a board member. He claimed to have collected the required number of signatures from homeowners to compel such a meeting.

3. The Cortez Canyon development has 84 units. Based on the requirement for signatures from 25% of the votes in the Association, a total of 21 valid Unit Owner signatures were required to compel a special meeting.

4. According to Bylaws Article II, Section 7, a Unit Owner’s right to vote is automatically suspended if the owner is in arrears in the payment of any Assessment, monetary penalties, or other fees for a period of fifteen days. This suspension remains in effect until all payments are brought current.

5. The Association determined that of the 36 submitted signatures, 23 were invalid. The categories for invalidation were: eleven signatures from non-owner renters or occupants, six signatures from units where another signature had already been collected, and six signatures from Unit Owners who were ineligible to vote due to being delinquent on payments.

6. Jeffery Law was an Association member and owner of six condominium units. His signature was not counted because the Petitioner secured it after submitting the petition to the management company and never provided it to the Association as part of the formal submission.

7. The former property management group, Golden Valley, initially informed the Petitioner that he had secured enough valid signatures to compel a special meeting. However, after the Association directly reviewed the petition, it determined that only 13 of the signatures were valid, far short of the required 21.

8. In this proceeding, the Petitioner, John H. Kelly, bore the burden of proof. The standard of proof required was a “preponderance of the evidence,” which means providing evidence that is more convincing and has superior weight than the evidence presented by the opposing side.

9. The Administrative Law Judge concluded that the Petitioner failed to sustain his burden of proof. The credible evidence demonstrated that the Petitioner submitted only thirteen valid signatures, which was insufficient to compel the Association to call a special meeting under its Bylaws and state law.

10. The final ORDER, based on the Findings of Fact and Conclusions of Law, was that the Petitioner’s petition be denied.

——————————————————————————–

Part III: Essay Questions

Instructions: The following questions are designed for longer, essay-style responses. They require a deeper analysis of the case’s themes, legal principles, and procedural elements. Do not provide answers.

1. Analyze the concept of “burden of proof” as it applies to this case. Explain what “preponderance of the evidence” means in this context, who held the burden, and how the failure to meet this standard was the central reason for the judge’s final decision.

2. Discuss the critical importance of an association’s governing documents (CC&Rs and Bylaws) in resolving internal disputes. Use specific articles and sections from the Cortez Canyon Bylaws to illustrate how they definitively established the rules for calling a special meeting and determining voter eligibility, leaving little room for interpretation.

3. Evaluate the Petitioner’s strategy and execution in collecting signatures for his petition. Identify the critical errors he and his assistants made in the process, and outline the specific steps he could have taken to verify signatures and ensure his petition was valid before its submission.

4. Explain the legal and practical distinctions between a Unit Owner, an occupant/renter, and an “eligible voter” within the context of the Cortez Canyon Unit Owners Association. How did the Petitioner’s failure to understand these distinctions become the central point of failure for his petition?

5. Imagine you are advising the Cortez Canyon Board of Directors following this hearing. Based on the evidence and outcome of the case, what recommendations would you make regarding their procedures for validating petitions and their communication with Unit Owners about voting rights, petition requirements, and the consequences of financial delinquency?

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Part IV: Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

The official (Jenna Clark) who presides over hearings at the Office of Administrative Hearings, reviews evidence, and makes legal findings and conclusions.

Answer

The formal written response filed by the Respondent (the Association) on May 28, 2019, denying the Petitioner’s allegations.

ARIZ. REV. STAT.

Abbreviation for Arizona Revised Statutes, which are the codified laws of the state of Arizona. The specific statute at issue was § 33-1243.

Association

The Cortez Canyon Unit Owners Association, the governing body for the condominium development, comprised of all unit owners.

Board of Directors (the Board)

The group of individuals that oversees the Association, as empowered by the CC&Rs. The petition sought to remove a member of this board.

Burden of Proof

The legal obligation on one party in a dispute (in this case, the Petitioner) to provide sufficient evidence to prove their claim.

Bylaws

The set of rules adopted by the Association on June 14, 2000, that govern its internal operations, including meetings and voting rights.

Covenants, Conditions, and Restrictions (CC&Rs)

The primary governing documents for the development, recorded on May 9, 2000, which form an enforceable contract between the Association and each property owner.

Department

The Arizona Department of Real Estate, the state agency authorized to receive and decide petitions from members of homeowners’ associations.

Eligible Votes

A term defined in the Bylaws as the total number of votes that can be lawfully cast, excluding those from members whose voting rights are suspended.

Findings of Fact

The section of the legal decision that outlines the established, undisputed facts of the case based on the hearing evidence.

OAH (Office of Administrative Hearings)

An independent state agency where evidentiary hearings are conducted by Administrative Law Judges.

The final, legally binding command issued by the judge at the conclusion of the decision. In this case, the Order was to deny the petition.

Petitioner

The party who initiates a legal action by filing a petition. In this case, John H. Kelly.

Petition

The formal document filed by the Petitioner on April 29, 2019, with the Department to initiate the hearing process against the Association.

Preponderance of the Evidence

The standard of proof required in this case, meaning that the evidence must be sufficient to convince the judge that the contention is more probably true than not.

Respondent

The party against whom a petition is filed and who must respond to the allegations. In this case, the Cortez Canyon Unit Owners Association.

Special Meeting

A meeting of Association members called for a specific purpose outside of the regularly scheduled meetings. The petition sought to compel a special meeting to remove a board member.

Unit Owner

An individual who holds legal title to a condominium within the Cortez Canyon development and is a member of the Association.

He Gathered 36 Signatures to Oust His HOA Board. Here’s Why Only 13 Counted.

Introduction: The Power and Pitfalls of Community Action

Many homeowners have felt the frustration of trying to enact change within their community, especially when it involves challenging the decisions of a Homeowners Association (HOA) board. It can feel like an uphill battle, but the right to petition and call for special meetings is a cornerstone of community governance.

However, a real-world case involving homeowner John H. Kelly and the Cortez Canyon Unit Owners Association serves as a critical cautionary tale. Mr. Kelly gathered what he believed were more than enough signatures to force a special meeting to remove a board member. Despite his significant effort, his petition failed spectacularly. This article breaks down the key legal and procedural reasons why, offering essential lessons for every homeowner.

1. Not All Signatures Are Created Equal: The Validity Gauntlet

The core of the issue began with a simple numbers game. The Cortez Canyon HOA has 84 units, meaning a petition required signatures from 25%, or 21, of the unit owners to compel a special meeting. Mr. Kelly successfully collected 36 signatures—a number that seemed to guarantee his success.

In a moment of false victory, the association’s property management company at the time, Golden Valley, informed Mr. Kelly that he had indeed secured enough signatures. But this assurance was short-lived. A new management company took over, and after a formal review, the association delivered devastating news: only 13 of the 36 signatures were valid. The petition was dead on arrival.

The association disqualified 23 signatures for specific, documented reasons:

Non-Owners: Eleven signatures were from renters or other residential occupants who were not the legal owners of the unit.

Duplicate Units: Six signatures were removed because another signature had already been collected from the same unit, upholding the “one vote per unit” principle.

Ineligible Owners: Six signatures were from homeowners who were technically owners but were found to be ineligible to vote at the time they signed.

This reveals the petitioner’s first critical, and ultimately fatal, assumption: that the HOA would do the work of verifying his supporters. In reality, the burden of proof was his alone. The legal findings state it plainly: “Neither Petitioner nor his assistants verified if the signatures that were collected belonged to Unit Owners eligible to vote.” From a governance perspective, this initial culling of signatures is where most grassroots community efforts fail.

2. The Fine Print That Disenfranchises: “Good Standing” and Your Right to Vote

Here, we find the kind of boilerplate legal language that is often ignored by homeowners but wielded with immense power by boards. The ineligibility of six homeowners stemmed from a specific clause in the association’s bylaws related to financial standing.

The bylaw states:

“In the event any Unit Owner is in arrears in the payment of any Assessment, monetary penalties or other fees and charges due under the terms of the Condominium Documents for a period of fifteen (15) days, the Unit Owner’s right to vote as a member of the Association shall be automatically suspended…”

This single provision had a profound impact. Six of the signatures Mr. Kelly collected were from homeowners who were more than 15 days late on their dues or fines. Their voting rights were suspended, and their signatures were rendered invalid. This highlights a crucial preparatory step for any petitioner: confidentially requesting a list of members in good standing from the association before collecting signatures, if the governing documents allow, or at minimum, reminding potential signatories to ensure their accounts are current.

3. Process is Paramount: The Signature That Never Was

Facing a losing battle at the administrative hearing, the petitioner made a final argument to salvage his petition. He contended that he had also secured the signature of a member named Jeffrey Law, who owned six separate units. Mr. Kelly argued this single signature should count as six votes, which would have put him over the required threshold.

However, this argument failed due to a simple but fatal procedural error. According to the court’s findings, the signature from Mr. Law was never actually submitted with the petition to the association.

The Administrative Law Judge’s finding was unambiguous: “The signature Petitioner collected from the multiple unit owner, Jeffrey Law, was not a part of the petition received by the Association and therefore was not counted.” This procedural error, while seemingly minor, is an absolute bar to success in administrative law. Unlike a casual disagreement, there is no room for “I meant to” or “I thought I had.”

Conclusion: Knowledge is Power in an HOA

Because the petitioner could only provide 13 valid signatures instead of the required 21, the Administrative Law Judge denied his petition. The HOA was not required to call the special meeting, and the board member remained in place. Mr. Kelly’s story is a powerful reminder that enthusiasm and effort are not enough to navigate the complexities of community governance. The case provides three clear takeaways for any homeowner:

1. Quality Over Quantity: A short, verified list of eligible voters is infinitely more powerful than a long list of unverified names.

2. Bylaws are Your Battlefield: The governing documents contain the rules of engagement. Ignoring them—especially clauses on voter eligibility—is a unilateral surrender.

3. Documentation is Everything: If it wasn’t formally submitted to the correct party, it legally never happened. Your ability to prove submission is as important as the submission itself.

This case is a powerful reminder that enthusiasm and effort aren’t enough. The real question every homeowner should ask is: Do you truly know the rules that govern your rights in your own community?

Case Participants

Petitioner Side

  • John H. Kelly (petitioner)

Respondent Side

  • Jonathan A. Dessaules (attorney)
    Dessaules Law Group
    Appeared on behalf of Respondent
  • Saundra Garcia (board member)
    Cortez Canyon Unit Owners Association
    Called as a witness and testified as Board President
  • Jacob A. Kubert (attorney)
    Dessaules Law Group
    Counsel receiving notice of decision

Neutral Parties

  • Jenna Clark (ALJ)
    Office of Administrative Hearings
  • Judy Lowe (commissioner)
    Arizona Department of Real Estate
    Decision transmitted to Commissioner

Other Participants

  • Jeffery Law (owner)
    Cortez Canyon Unit Owners Association
    Unit owner whose signature Petitioner secured but was not submitted to the Association

Teresa J Johnstonbaugh vs. Clemente Ranch Homeowners

Case Summary

Case ID19F-H1919058-REL
AgencyADRE
TribunalOAH
Decision Date2019-08-07
Administrative Law JudgeJenna Clark
OutcomeThe ALJ granted the petition, finding that the Petitioner's boundary walls adjoining the common area were the responsibility of the Association to maintain under the Bylaws and past practice. The Association violated the Bylaws by failing to maintain the wall and attempting to shift costs to the homeowner.
Filing Fees Refunded$500.00
Civil Penalties$0.00

Parties & Counsel

PetitionerTeresa J JohnstonbaughCounsel
RespondentClemente Ranch Homeowners AssociationCounselLynn Krupnick

Alleged Violations

Bylaws Article 3.11(A)(5)

Outcome Summary

The ALJ granted the petition, finding that the Petitioner's boundary walls adjoining the common area were the responsibility of the Association to maintain under the Bylaws and past practice. The Association violated the Bylaws by failing to maintain the wall and attempting to shift costs to the homeowner.

Key Issues & Findings

Whether Respondent violated Community Document Bylaws Article 3.11(A)(5)

Petitioner alleged the HOA failed to maintain a boundary wall defined as common area (replacing it with chain-link) and attempted to charge her for repairs, violating the duty to maintain common areas outlined in the Bylaws.

Orders: Respondent shall comply with Article 3.11(A)(5) of its Bylaws.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:
  • Bylaws Article 3.11(A)(5)

Video Overview

Audio Overview

Decision Documents

19F-H1919058-REL Decision – 728648.pdf

Uploaded 2026-04-24T11:20:14 (164.4 KB)

Administrative Law Judge Decision: Johnstonbaugh vs. Clemente Ranch Homeowners Association

Executive Summary

This briefing document summarizes the administrative hearing and subsequent decision regarding Case No. 19F-H1919058-REL, involving Petitioner Teresa J. Johnstonbaugh and Respondent Clemente Ranch Homeowners Association. The central issue was whether the Association violated its own Bylaws (Article 3.11(A)(5)) by failing to maintain and repair boundary walls adjoining and adjacent to a common area.

The Petitioner challenged an assessment of $9,342.60 (representing a 50% repair fee) for the renovation of a wall between her property and a common area along Queen Creek Road. On August 7, 2019, Administrative Law Judge Jenna Clark ruled in favor of the Petitioner, finding that the Association had historically accepted responsibility for the wall as a common area and failed to maintain it in accordance with the governing documents. The Association was ordered to comply with its Bylaws and fulfill its maintenance obligations.


Analysis of Key Themes

1. Definition and Scope of Common Areas

The primary conflict centered on whether the walls in question were the responsibility of the individual homeowner or the Association. Under CC&R Section 1.11, "Common Area" is defined to include specific tracts, project boundary walls located adjacent to common areas, and any property deeded to the Association for maintenance.

The Petitioner argued, and the court agreed, that her walls met these criteria:

  • One portion was classified as a "boundary wall adjoining the common area."
  • The other portion was a "boundary wall adjacent to the common area."
  • The Petitioner explicitly denied these were "party walls," which would typically imply shared maintenance costs between neighbors.
2. Impact of Historical Precedent

The Association’s past conduct significantly influenced the ruling. For several years, the Association provided landscaping, repair, and maintenance services for the area in question.

  • 2012 Resolutions: In November 2012, the Board resolved to add reinforcement columns to the rear yard walls at the Association's expense.
  • Efficiency Logic: Meeting minutes from that time indicate the Board believed it was "more efficient" for the Association to pay for the wall repairs and landscape work along Queen Creek Road.
  • Inconsistent Counsel: In June 2019, the Association notified the Petitioner that previous legal counsel had "advised them incorrectly" regarding the responsibilities for wall repair, leading to the Association's attempt to shift costs to the homeowners.
3. Financial Escalation and Assessment Shifts

The Association's willingness to cover costs appeared to change as the scope of the project grew.

  • Initial Estimates: In 2013, the renovation cost was projected at approximately $16,678.12.
  • Discovery of Latent Defects: Following a 2018 engineering report, the Association discovered inherent construction defects that could not be easily cured.
  • Current Project Costs: New bids for the wall project ranged from $2,500,000.00 to $3,100,000.00.
  • The Funding Gap: The Association only secured a $1,500,000.00 loan. This underfunding led the Board to issue special assessments and attempt to charge the Petitioner a 50% fee, a move the judge found violated the established maintenance obligations.
4. Current State of the Property

Evidence revealed that the Association's maintenance efforts had not only ceased but had left the property in a state of disrepair. In March 2019, the Association tore down the Petitioner’s boundary wall and replaced it with a chain-link fence, later adding plywood in May 2019. This temporary structure remained in place through the date of the hearing.


Important Quotes and Context

Regarding Association Duties

"The Board shall have all of the powers and duties necessary for the administration of the affairs of the Association… Provide for the operation, care, upkeep and maintenance of all of the Common Area." — Article 3.11(A)(5) of the Association Bylaws

Context: This is the specific provision the Association was found to have violated. The judge determined that since the walls were common areas, the Association had a non-discretionary duty to maintain them.

Regarding the Shift in Responsibility

"The Board believes its more efficient to have the Association pay for the cost of the wall repair and landscape work needed in the common area along Queen Creek; however the homeowners will need to pay for any damage or landscape work on their side of the wall." — Board of Director Meeting Minutes (November 26, 2012)

Context: This quote establishes that the Board had previously acknowledged its responsibility for the wall's structural integrity and the Association-side maintenance, distinguishing it from the homeowner's interior yard work.

Regarding the Standard of Proof

"A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not." — Administrative Law Judge Decision (referencing Morris K. Udall, Arizona Law of Evidence)

Context: The judge used this standard to determine that the Petitioner’s evidence regarding the classification of the walls and the Association's historical maintenance was "more substantially persuasive and credible" than the Association's defense.


Key Data and Fact Summary

CategoryDetail
Case Number19F-H1919058-REL
Hearing DateJuly 19, 2019
Petitioner's Assessment$9,342.60 (50% of repair cost)
Initial 2013 Contract$16,678.12 plus $1,000 for plans/permits
2019 BPC Contract$129,203.00 (before latent defects discovery)
New Project Bids$2.5 Million – $3.1 Million
Association Loan$1.5 Million
Governing StatuteARIZ. REV. STAT. Title 33, Chapter 16, Article 1

Actionable Insights

  • Restoration of Property: The Association is now legally required to move beyond temporary measures (chain-link and plywood) and provide permanent upkeep and maintenance for the common area walls adjacent to the Petitioner's property.
  • Assessment Validity: The decision implies that the Association cannot unilaterally shift 50% of the cost of common area wall repairs to individual homeowners under the current Bylaws, especially when historical conduct has established the Association's responsibility.
  • Member Voting Requirements: Article 3.11(A)(5) requires the consent of members holding at least two-thirds of the total votes to borrow money in excess of $5,000. As the Association is currently underfunded for the multi-million dollar wall project, a member vote on special assessments is a critical next step.
  • Committee Oversight: The Association is encouraged to proceed with the creation of a member-led committee to oversee the new wall project, as noted in the findings of fact, to ensure transparency and adherence to the judge's order.

Study Guide: Johnstonbaugh v. Clemente Ranch Homeowners Association

This study guide provides a comprehensive overview of the administrative hearing between Teresa J. Johnstonbaugh and the Clemente Ranch Homeowners Association. It examines the legal issues, factual background, and the final decision rendered by the Office of Administrative Hearings (OAH).

Case Overview and Key Concepts

The case (No. 19F-H1919058-REL) centered on a dispute regarding the maintenance and repair responsibilities of a homeowners association (HOA) versus an individual homeowner. The primary legal question was whether the Clemente Ranch Homeowners Association violated its own Bylaws by failing to maintain a wall that separated a member's property from a common area.

Core Legal Issue

The central issue was whether the Respondent violated Community Document Bylaws Article 3.11(A)(5). This specific article mandates that the Board of Directors provide for the operation, care, upkeep, and maintenance of all Common Areas.

Jurisdiction and Governance
  • Arizona Department of Real Estate: Authorized by statute to receive and decide petitions regarding disputes between homeowners and associations.
  • Office of Administrative Hearings (OAH): An independent state agency that conducts evidentiary hearings on these matters.
  • Governing Documents: The Association is governed by its Declaration of Covenants, Conditions, and Restrictions (CC&Rs) and its Bylaws, while also being regulated by Arizona Revised Statutes (A.R.S.) Title 33, Chapter 16, Article 1.
The Burden of Proof

In this administrative proceeding, the Petitioner (Johnstonbaugh) bore the burden of proving the violation by a preponderance of the evidence. This legal standard means the evidence must show that the contention is "more probably true than not."


Short-Answer Practice Questions

1. Who were the primary parties involved in this case? The Petitioner was Teresa J. Johnstonbaugh, a property owner and member of the Association. The Respondent was the Clemente Ranch Homeowners Association.

2. What financial assessment did the Petitioner challenge in her petition? The Petitioner was being assessed a fifty percent fee of $9,342.60 for the repair of a wall located between her property and a common area.

3. What specific action did the Association take regarding the Petitioner’s wall in March 2019? The Association tore down the Petitioner’s adjacent boundary wall and replaced it with a chain-link fence, later adding plywood to the fencing in May 2019.

4. Why did the Association change its legal stance on wall maintenance in June 2019? The Association informed the Petitioner that it had retained new legal counsel because previous counsel had allegedly advised them incorrectly regarding the rights and responsibilities of wall repair and maintenance within the community.

5. What did the 2012 Board Meeting Minutes reveal about the Association’s historical stance on wall repairs? The 2012 minutes stated that the Board believed it was more efficient for the Association to pay for wall repairs and landscape work along Queen Creek Road because the costs were under $20,000.

6. What "latent defects" were discovered during the construction project that began in early 2019? The Association was informed that there were inherent flaws in the original construction of the subdivision’s walls that the current repair project could not cure or repair.

7. How much was the loan the Association secured, and how did it compare to the actual bids for the new wall project? The Association secured a $1,500,000 loan, but bids for the necessary repairs ranged from $2,500,000 to $3,100,000, leaving the project underfunded.

8. What was the final ruling of the Administrative Law Judge (ALJ)? The ALJ granted the petition, concluding that the Association had violated Article 3.11(A)(5) of its Bylaws by failing to maintain the common area wall over the course of seven years.


Essay Prompts for Deeper Exploration

1. The Evolution of Responsibility: 2012 vs. 2019 Analyze how the Association's interpretation of its responsibilities changed between 2012 and 2019. In your essay, discuss the significance of the 2012 Board Meeting Minutes as evidence of the Association's established patterns of maintenance. How did the discovery of "latent defects" and increased repair costs influence the Board's decision to shift financial responsibility to the homeowners?

2. Defining "Common Area" and "Boundary Wall" The case hinged significantly on the classification of the walls. Using the definitions provided in Section 1.11 of the CC&Rs and the findings of fact, evaluate the distinction between a "party wall," a "boundary wall adjoining the common area," and a "boundary wall adjacent to the common area." Explain how these definitions dictate maintenance obligations under the Association's governing documents.

3. The Preponderance of Evidence in Administrative Law The Administrative Law Judge noted that both parties presented conflicting evidence regarding what constituted a "common area." Discuss the factors that led the Judge to find the Petitioner’s evidence "more substantially persuasive and credible." How does the "preponderance of evidence" standard function in a case where historical practice (maintenance history) conflicts with new legal interpretations?


Glossary of Important Terms

TermDefinition
Administrative Law Judge (ALJ)A judge who conducts hearings and issues decisions for state agencies, such as the OAH.
BylawsThe internal rules that govern the administration of a homeowners association, including the powers and duties of the Board.
CC&RsDeclaration of Covenants, Conditions, and Restrictions; the legal documents that lay out the rules for a common interest development.
Common AreaProperty owned and maintained by the association for the use and benefit of all members (e.g., Tracts A-E in Clemente Ranch).
Latent DefectsHidden flaws in design or construction that are not discoverable by a reasonable inspection.
PetitionerThe party who initiates the legal action or petition (in this case, the homeowner).
Preponderance of the EvidenceThe standard of proof in civil and administrative cases, meaning the evidence shows the claim is more likely true than not.
RespondentThe party against whom a petition is filed (in this case, the HOA).
Special AssessmentA fee charged to association members for a specific, often unexpected, expense that is not covered by regular dues.
Tract BA specific section of common area adjacent to the Petitioner's boundary wall, identified in the CC&Rs.

The Great Wall Dispute: Lessons from the Clemente Ranch HOA Legal Ruling

1. Introduction: When "Common Area" Becomes an Uncommon Problem

In the complex landscape of community living, the boundary between individual property rights and Association responsibility is often governed by a delicate set of legal definitions. When these definitions are ignored or reinterpreted to suit a budget, conflict is inevitable. The case of Teresa J. Johnstonbaugh vs. Clemente Ranch Homeowners Association serves as a landmark administrative ruling in Arizona, highlighting the limits of an HOA’s authority to shift maintenance costs onto homeowners.

At the center of this dispute was a crumbling masonry wall and a fundamental legal question: Is a boundary wall bordering a public road the responsibility of the homeowner or the Association? What began as a localized repair project evolved into a $3 million crisis, ultimately forcing a legal reckoning over how governing documents must be enforced, regardless of the price tag.

2. Case Background: From Masonry to Plywood

The deterioration of the walls along Queen Creek Road was first identified in 2012. For seven years, the Clemente Ranch Homeowners Association (the Association) operated under the assumption that it was responsible for the upkeep of these project boundary walls. However, as repair costs escalated, the Association's commitment to its own precedents began to waver.

The timeline of the Association's shifting stance reveals a sudden pivot in 2019:

FeatureHOA’s Initial Stance (2012–2018)HOA’s Actions in 2019
ResponsibilityAccepted full responsibility for wall repair and common area landscaping.Attempted to shift 50% of the costs to homeowners via special assessments.
Proposed Action2012: Add reinforcement columns; 2018: Full engineering evaluation.Tore down masonry wall; replaced with chain-link and plywood (Petitioner’s property).
Contractual CommitmentApproved $16,678.12 (2013); signed $129,203 contract (Jan 2019).Stopped work; sought member approval for bids between $2.5M and $3.1M.

By March 2019, the Association had demolished the Petitioner’s masonry wall, replacing it with a temporary chain-link fence. By May, they added plywood to the fence, leaving the property with a makeshift barrier that failed to meet community standards while the Board attempted to resolve a massive financial shortfall.

3. The Legal Pivot: The HOA’s $3 Million Dilemma

The Association’s financial strategy shifted dramatically following the discovery of "Latent Defects." In June 2018, a structural engineering report revealed that the walls were fundamentally flawed from their original construction. Despite this, the Board moved forward, signing a $129,203 contract in January 2019 to begin repairs.

The crisis peaked when construction began in February 2019. Contractors informed the Board that the existing project could not fix the inherent structural defects. New bids for a complete overhaul skyrocketed to between $2.5 million and $3.1 million. Faced with a reserve fund that was woefully inadequate and a loan capacity capped at $1.5 million, the Association attempted a legal retreat.

Claiming they had been "incorrectly advised" by previous legal counsel, the Board sought to redefine the walls as shared responsibilities. Consequently, the Petitioner was hit with a specific assessment for a fifty percent fee of $9,342.60. This move effectively attempted to monetize the Association’s failure to plan for long-term structural maintenance.

4. Decoding the Governing Documents: CC&Rs and Bylaws

The resolution of this case hinged on the precise language of the community’s governing documents. As a legal analyst, one must look at the specific definitions that the Board attempted to circumvent.

  • CC&R Section 1.11(d): This is the "smoking gun" of the ruling. It explicitly defines "Common Area" to include "the Project boundary walls located adjacent to Common Areas on the boundary lines of Lots."
  • Bylaw Article 3.11(A)(5): This mandates that the Board "provide for the operation, care, upkeep and maintenance of all of the Common Area."

The Petitioner argued successfully that her wall was a boundary wall adjacent to Tract B (a common area) and facing a public roadway. She specifically challenged the Association’s attempt to reclassify the structure as a "party wall." In legal terms, a party wall is shared between two private neighbors, with shared costs. Because this wall bordered a common area owned by the Association, it was a boundary wall, making the Association 100% responsible for its maintenance under the CC&Rs.

5. The Administrative Law Judge's Decision

Administrative Law Judge Jenna Clark applied the "Preponderance of the Evidence" standard. This requires the Petitioner to prove her case is "more probably true than not." In this instance, the Association’s "shifting defense" worked against them. The Judge found the Petitioner’s evidence—years of consistent maintenance by the Association—to be more persuasive than the Association's sudden discovery of a "new" legal interpretation once the price of repairs became inconvenient.

The Judge’s "Conclusions of Law" emphasized two critical points:

  1. The Avoidance of Absurdity: The Judge noted that Bylaws must be construed to avoid an "absurdity." It would be absurd to allow an Association to abandon its clear maintenance duties simply because the costs of those duties increased due to poor financial planning or the discovery of structural defects.
  2. Failure of Duty: The ruling found that by tearing down the masonry wall and leaving the property with chain-link and plywood for seven years (dating back to the initial 2012 signs of deterioration and culminating in the 2019 demolition), the Association had failed in its duty to maintain the common area.

The Judge ultimately ordered the Association to comply with Bylaw Article 3.11(A)(5) and assume its rightful responsibility for the wall.

6. Final Takeaways for Homeowners and Boards

The Johnstonbaugh vs. Clemente Ranch case provides a vital roadmap for community governance and homeowner advocacy:

  1. Consistency Establishes Precedent: When an HOA consistently performs landscaping and repairs on a structure for years, it reinforces the legal interpretation that the structure is a common area. A Board cannot unilaterally reverse this precedent to avoid a high-cost project.
  2. Governance Trumps Budgeting: An HOA’s legal obligation to maintain the community is not a "sliding scale" based on the current bank balance. A lack of funds, underfunded reserves, or loan shortfalls does not absolve a Board of its duties under the Bylaws. Financial mismanagement is not a legal defense for non-performance.
  3. Definitions are Decisive: The distinction between a "party wall" (shared between neighbors) and a "boundary wall adjacent to common areas" (Association responsibility) is worth thousands of dollars. Homeowners must hold Boards strictly to the definitions found in CC&R Section 1.11.

Community associations are governed by contracts, not by the convenience of the Board. This ruling serves as a powerful reminder that when an Association attempts to shift its $3 million problems onto individual homeowners, the governing documents remain the final authority.

Case Participants

Petitioner Side

  • Teresa J. Johnstonbaugh (petitioner)
    Appeared on her own behalf

Respondent Side

  • Lynn Krupnick (HOA attorney)
    Krupnik & Speas, PLLC
  • Timothy Krupnick (HOA attorney)
    Krupnik & Speas, PLLC
  • Jaime Therrien (community manager)
    Clemente Ranch Homeowners Association
    Witness for Respondent
  • Joseph Therrien (observer)
    Appeared with Respondent
  • Nick Ferre (observer)
    Appeared with Respondent
  • Barbara Dewitt (observer)
    Appeared with Respondent

Neutral Parties

  • Jenna Clark (ALJ)
    Office of Administrative Hearings
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
    Recipient of the transmitted order

James Dutton vs. Cielo Noche Community Association

Case Summary

Case ID19F-H1918014-REL
AgencyADRE
TribunalOAH
Decision Date2019-04-05
Administrative Law JudgeJenna Clark
OutcomeThe Administrative Law Judge granted the petition, finding that the Association violated A.R.S. § 33-1804 by failing to notice at least one meeting which was improperly held in closed session. The Tribunal noted that while some executive sessions regarding pending litigation were permissible, meetings regarding vendor changes (management and landscaping) required open session and notice. The filing fee was refunded, but no civil penalty was assessed as the conduct was not found to be intentional or in bad faith.
Filing Fees Refunded$500.00
Civil Penalties$0.00

Parties & Counsel

PetitionerJames DuttonCounselSteven W. Cheifetz
RespondentCielo Noche Community AssociationCounselLydia Linsmeier; Nicholas Nogami

Alleged Violations

A.R.S. § 33-1804

Outcome Summary

The Administrative Law Judge granted the petition, finding that the Association violated A.R.S. § 33-1804 by failing to notice at least one meeting which was improperly held in closed session. The Tribunal noted that while some executive sessions regarding pending litigation were permissible, meetings regarding vendor changes (management and landscaping) required open session and notice. The filing fee was refunded, but no civil penalty was assessed as the conduct was not found to be intentional or in bad faith.

Key Issues & Findings

Failure to provide notice of meetings and acting on results of secret meetings

Petitioner alleged the Association violated open meeting laws by failing to provide notice of meetings held between November 2017 and May 2018, specifically regarding the hiring of new management and landscaping companies in executive session without community input or proper notice.

Orders: The Tribunal found the Respondent held at least one closed meeting that should have been open/noticed. Respondent is ordered to pay Petitioner the filing fee.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:
  • 6
  • 7
  • 48
  • 49
  • 50

Video Overview

Audio Overview

Decision Documents

19F-H1918014-REL Decision – 693361.pdf

Uploaded 2026-04-24T11:16:30 (45.6 KB)

19F-H1918014-REL Decision – 699583.pdf

Uploaded 2026-04-24T11:16:35 (194.0 KB)

Administrative Decision Briefing: Dutton vs. Cielo Noche Community Association

Executive Summary

This document summarizes the administrative proceedings and final decision in the case of James Dutton v. Cielo Noche Community Association (No. 19F-H1918014-REL). The dispute centered on allegations that the Association’s Board of Directors violated Arizona Revised Statutes (A.R.S.) § 33-1804 by holding "secret" meetings, failing to provide proper notice to members, and taking actions in executive sessions that should have occurred in open meetings.

Following hearings held on January 4 and March 7, 2019, Administrative Law Judge (ALJ) Jenna Clark determined that the Respondent violated the Arizona Open Meeting Law. While the Board’s actions were not found to be in bad faith or intentionally negligent, the Petitioner's request for relief was granted, and the Association was ordered to reimburse the Petitioner’s $500 filing fee.


Detailed Analysis of Key Themes

1. Transparency and the Open Meeting Law (A.R.S. § 33-1804)

The central conflict of this matter was the tension between the Board’s perceived need for privacy during vendor transitions and the statutory requirement for transparency. Arizona law mandates that all meetings of a homeowners' association and its board be open to all members, with very narrow exceptions.

  • Violations Identified: The Tribunal found that the Board held at least one closed meeting that should have been open to the community. Specifically, the Board discussed and acted upon the hiring of a new management company (Tri-City) and a new landscaping vendor (Peak) in executive sessions.
  • Notice Failures: Testimony revealed a "miscommunication" between the community manager and the Board that led to a complete lack of notice for a meeting held on July 23, 2018.
  • The Scope of Executive Sessions: The Board argued that discussions regarding the management company were "employee performance" matters. However, the ALJ ruled that these topics did not meet the strict statutory criteria for closed sessions.
2. Governance and Management Transitions

The evidence highlighted a period of significant transition for the Cielo Noche subdivision, which consists of 164 homes in Queen Creek, Arizona.

  • Management Shift: The Association transitioned from Trestle Management Group to Tri-City Management Company. Petitioner James Dutton, a former Board President, argued that the community was denied input on this critical decision, which resulted in a 3% increase in management costs.
  • Vendor Influence: The Board also replaced the community landscaper via executive vote. This was a point of contention because the landscaping vendor receives approximately one-third of the community's annual budget.
  • Role of the Community Manager: Kari Moyer, the Tri-City manager, testified that she repeatedly had to "issue reminders" to the Board between June and November 2018 that they were not permitted to hold executive sessions for the reasons they were citing.
3. Legal and Procedural Missteps

The proceedings underscored the importance of legal counsel in maintaining HOA compliance.

  • Lack of Counsel: Testimony indicated that during the period when many of the contested decisions were made, the Association did not have its own legal counsel, relying instead on advice from the management company.
  • Emergency Meetings: The Petitioner provided evidence of "emergency meetings" held in September and November 2018 where the Board failed to read or approve minutes at subsequent open meetings, a violation of A.R.S. § 33-1804(E)(2).

Key Entities and Roles

EntityRoleKey Contributions/Findings
James DuttonPetitionerFormer Board President; filed the petition alleging secret meetings and lack of notice.
Cielo Noche Community AssociationRespondentThe HOA governing a 164-home subdivision; found in violation of Open Meeting Law.
Jenna ClarkALJPresided over the hearings; issued the final order in favor of the Petitioner.
Kari MoyerWitnessCommunity Manager for Tri-City; admitted to notice failures and correcting the Board's improper use of executive sessions.
David HiblerWitnessAssociation Treasurer; testified regarding the Board’s rationale for closed sessions during developer negotiations.

Important Quotes with Context

On Statutory Requirements

"It is the policy of this state… that all meetings of a planned community… be conducted openly and that notices and agendas be provided… any person or entity that is charged with the interpretation of these provisions… shall construe any provision of this section in favor of open meetings."

A.R.S. § 33-1804(F) (Cited in the Conclusions of Law to emphasize the legal preference for transparency).

On the Finding of Violation

"Based on a review of the credible and relevant evidence in the record the Tribunal holds that Respondent held at least one closed meeting which should have been held either partly or entirely in open session."

Administrative Law Judge Decision, Page 12 (The core legal conclusion of the case).

On Notice Failures

"Ms. Moyer conceded that the Board’s July 18, 2018, meeting was not noticed. Ms. Moyer explained that there was a miscommunication between herself and the Board. Specifically, each party believed the other was going to post notice to the community, but neither did."

Finding of Fact 46 (Contextualizing the lack of notice for a specific meeting).

On Management's Corrective Actions

"Ms. Moyer testified that… after the Board meeting held that day [May 30, 2018] she informed the Board that they were not permitted to hold executive sessions for the reason(s) they did, and that in the future such discussions needed to take place in open session."

Finding of Fact 43 (Showing that the management company recognized and attempted to correct the Board's errors).


Actionable Insights for Association Governance

Based on the Findings of Fact and Conclusions of Law in this matter, the following principles are established for HOA compliance under A.R.S. § 33-1804:

  • Strict Adherence to Executive Session Criteria: A board may only close a meeting for five specific reasons: legal advice, pending/contemplated litigation, personal/financial/medical information of members, employee job performance, or discussions regarding a member's appeal of a violation.
  • Vendor Contracts are Open Business: Discussing the performance of a third-party contractor (like a landscaping company) or the hiring of a new management firm generally does not qualify as an "employee job performance" exception and should be handled in open session.
  • Mandatory Notice Requirements: Boards must ensure that notice is posted for all meetings, including informal "workshops" where a quorum of the board meets to discuss association business, regardless of whether a vote is taken.
  • Emergency Meeting Protocol: If an emergency meeting is called to handle business that cannot wait 48 hours, the minutes must state the reason for the emergency and must be read and approved at the next regularly scheduled meeting.
  • Email Voting Limitations: While minor administrative tasks (like architectural requests) might be handled via email per certain bylaws, substantive business and voting should generally occur in a noticed, open forum to avoid "secret meeting" allegations.
  • Documentation of Legal Basis: Before entering a closed session, the board must identify the specific statutory paragraph that authorizes the closure.

Study Guide: Dutton v. Cielo Noche Community Association

This study guide provides a comprehensive overview of the administrative hearing between James Dutton and the Cielo Noche Community Association. It explores the application of Arizona Open Meeting Laws, the powers of homeowners' association (HOA) boards, and the procedural requirements for administrative law proceedings.


Section 1: Case Overview and Legal Framework

Case Background

The case of James Dutton vs. Cielo Noche Community Association (No. 19F-H1918014-REL) centers on allegations that the Association's Board of Directors violated state statutes by failing to provide notice for meetings and conducting business in "secret" or executive sessions that should have been open to the membership.

Key Entities
EntityDescription
James DuttonThe Petitioner; a property owner in the Cielo Noche subdivision and former Board President.
Cielo Noche Community AssociationThe Respondent; a homeowners' association for a 164-home development in Queen Creek, Arizona.
Arizona Department of Real Estate (ADRE)The state agency authorized to receive and decide petitions from HOA members regarding violations of community documents or state statutes.
Office of Administrative Hearings (OAH)The independent state agency that conducts evidentiary hearings for the ADRE.
Jenna ClarkThe Administrative Law Judge (ALJ) who presided over the hearing and issued the decision.
Governing Documents and Statutes
  1. A.R.S. § 33-1804: The primary statute in question, which mandates that meetings of homeowners' associations and their boards be open to all members, with specific, narrow exceptions for closed (executive) sessions.
  2. Covenants, Conditions, and Restrictions (CC&Rs): The enforceable contract between the Association and property owners that empowers the Association to control property use.
  3. Association Bylaws: The internal rules governing Board conduct, including meeting frequency, quorum requirements, and the ability to act via unanimous written consent.

Section 2: Key Concepts and Legal Standards

The Open Meeting Law (A.R.S. § 33-1804)

The state policy dictates that all meetings must be conducted openly, with notices and agendas provided to members.

Authorized Reasons for Executive Sessions: Under A.R.S. § 33-1804(A), a board may only close a portion of a meeting to discuss:

  • Legal advice from an attorney for the board or association.
  • Pending or contemplated litigation.
  • Matters relating to the job performance of an individual employee of the association or a contractor's employee.
  • Personal, health, or financial information of an individual member or employee.
  • Discussions regarding a member's appeal of a violation (unless the member requests it be open).

Procedural Requirements for Closed Meetings:

  • Identification: The board must identify the specific statutory paragraph authorizing the closure before entering the executive session.
  • Emergency Meetings: May be called for business that cannot wait 48 hours. Minutes must state the reason for the emergency and be read/approved at the next regularly scheduled meeting.
  • Informal Meetings: Any quorum of the board meeting informally to discuss association business (workshops, etc.) must still comply with open meeting and notice provisions.
The Burden of Proof

In administrative proceedings of this nature, the Petitioner bears the burden of proving the allegations by a preponderance of the evidence. This means the evidence must show that the contention is "more probably true than not."


Section 3: Short-Answer Practice Questions

  1. What was the central issue the Petitioner paid to have adjudicated?
  • Answer: Whether the Association violated A.R.S. § 33-1804 by failing to provide notice of meetings and acting on the results of secret meetings.
  1. What was the Respondent’s justification for hiring Tri-City Management and Peak Landscaping in executive sessions?
  • Answer: The Association argued these discussions related to employee performance (for Trestle Management) and were part of privileged negotiations regarding construction defects with the developer (KHOV).
  1. According to the Bylaws, what constitutes a quorum for the Cielo Noche Board of Directors?
  • Answer: A majority of the number of Directors.
  1. How much was the filing fee the Petitioner had to pay to the Department?
  • Answer: $500.00.
  1. What was the ALJ’s finding regarding the Board’s conduct?
  • Answer: The ALJ found that the Board held at least one closed meeting that should have been open and failed to provide proper notice for at least one meeting (July 18/23, 2018), thus violating the Arizona Open Meeting Law.
  1. Why did the ALJ decline to assess a civil penalty against the Respondent?
  • Answer: The record did not reflect that the Association’s conduct was intentional, negligent, or in bad faith.
  1. What is required of the Board regarding the minutes of an emergency meeting?
  • Answer: The minutes must state the reason for the emergency and must be read and approved at the next regularly scheduled meeting.
  1. Who were the two primary witnesses called by the Respondent?
  • Answer: Kari Moyer (Tri-City Community Manager) and David Hibler (Association Treasurer).

Section 4: Essay Prompts for Deeper Exploration

  1. The Tension Between Privacy and Transparency: Analyze the Board’s decision to hire a new management company and landscaping vendor in executive session. Discuss whether "employee performance" exceptions should extend to the selection and hiring of third-party corporate contractors, or if such actions fundamentally impact the community's budget and require open-session deliberation.
  2. Statutory Construction and Policy: A.R.S. § 33-1804(F) states that any person interpreting the statute "shall construe any provision of this section in favor of open meetings." Evaluate the Board’s actions regarding the July 23, 2018 meeting notice. How does the "miscommunication" defense presented by the Association weigh against the state’s explicit policy of transparency?
  3. The Role of Legal Counsel and Management Advice: During the hearing, it was revealed that Trestle Management and later Kari Moyer provided advice regarding executive sessions. Discuss the extent to which a Board’s reliance on professional management or legal counsel mitigates their liability for statutory violations, specifically in the context of the ALJ’s decision to waive civil penalties.

Section 5: Glossary of Important Terms

  • Administrative Law Judge (ALJ): An official who presides over hearings and makes findings of fact and conclusions of law in cases involving state agencies.
  • A.R.S. § 33-1804: The Arizona Revised Statute governing open meetings for planned communities.
  • CC&Rs: Covenants, Conditions, and Restrictions; the governing documents that dictate the rules of the community and the powers of the HOA.
  • Electronic Signature: As defined by A.R.S. § 44-7002(8), an electronic sound, symbol, or process attached to a record and executed by an individual with the intent to sign.
  • Executive Session: A portion of a board meeting that is closed to the general membership to discuss sensitive or legally protected matters.
  • Petitioner: The party who initiates the legal action or petition (in this case, James Dutton).
  • Preponderance of the Evidence: The standard of proof in civil and administrative cases; evidence that has the most convincing force and shows a claim is more likely true than not.
  • Quorum: The minimum number of board members who must be present (personally or via communication means) for the transaction of business to be legal.
  • Respondent: The party against whom a petition is filed (in this case, Cielo Noche Community Association).
  • Stipulated Order: A legal order where both parties agree to certain terms, such as extending a deadline for a decision.
  • Unanimous Written Consent: A provision in the Bylaws (Article VII, Section 5) allowing Directors to take action without a meeting if all Directors provide written consent.

Transparency Behind Closed Doors: Lessons from the Dutton vs. Cielo Noche HOA Decision

1. Introduction: The Conflict Over Community Governance

For homeowners in a planned community, the Board of Directors acts as a local government with significant power over property values and daily life. However, this power is not absolute. In Arizona, the law is designed to prevent "secret governance," yet the tension between Board efficiency and a member’s right to transparency remains a primary source of litigation.

The case of James Dutton vs. Cielo Noche Community Association (No. 19F-H1918014-REL) stands as a stark warning to Boards that treat executive sessions as a convenient shield for uncomfortable public business. When even a former Board President—an insider familiar with the gears of power—must petition the state to force transparency, it signals a systemic failure in accountability. The central question of this case remains vital for every Arizona homeowner: When exactly can an HOA Board legally shut its doors, and when does "privacy" become a statutory violation?

2. The Case Context: From President to Petitioner

The conflict within the Cielo Noche Community Association, a high-end development in Queen Creek, began following a leadership transition. James Dutton served as the Association’s Board President from August 2016 until his resignation in November 2017. Upon returning to the rank of a concerned member, Dutton discovered that the governance of the community had shifted toward a culture of closed-door decision-making.

On July 25, 2018, Dutton filed a petition with the Arizona Department of Real Estate, triggering an adjudication by the Office of Administrative Hearings. The core of the dispute was the Association’s adherence—or lack thereof—to A.R.S. § 33-1804, the Arizona Open Meeting Law. The Administrative Law Judge was tasked with determining whether the Board had systematically bypassed notice requirements and improperly used executive sessions to decide matters that, by law, belonged in the public eye.

3. Timeline of the "Secret" Decisions

The hearing revealed a troubling chronology of actions taken between November 2017 and July 2018. The Board frequently utilized executive sessions to conduct business that had direct, significant financial impacts on the community without the membership’s knowledge:

  • November 2017: Immediately following Dutton’s resignation, the Board used an executive session to vote on hiring a specific law firm, accept bids for a community reserve study, and deliberate on the retention of their management company.
  • April – May 2018: The Board negotiated and signed a contract with Tri-City Management, replacing Trestle Management. This decision not only changed the community’s primary administrative partner but also saddled the homeowners with a 3% increase in management fees—all without a public vote.
  • May 30, 2018: In a further closed-door session, the Board voted to replace the community’s landscaping vendor with a company called "Peak."
  • July 18, 2018: The Board held a meeting to vote on financial documents without providing any notice to the community. While the Association later claimed this was a "miscommunication," the manager conceded that no notice was posted.
  • Secret Administrative Tasks: Beyond major vendor changes, the Board used closed sessions to discuss mundane community business that strictly required open deliberation, including drainage issues, parking variances, gate lighting, and the community website.

4. The "Open Meeting" Standard: A.R.S. § 33-1804

Arizona law is not ambiguous regarding HOA transparency. The statutory construction of A.R.S. § 33-1804(F) mandates that any ambiguity must be resolved in favor of the homeowner’s right to observe:

"It is the policy of this state… that all meetings of a planned community… be conducted openly… any person or entity that is charged with the interpretation of these provisions… shall construe any provision of this section in favor of open meetings."

The Board at Cielo Noche attempted to justify their secrecy through broad interpretations of the law. The following table contrasts those legal justifications with the reality found by the Tribunal:

Legal Justification (A.R.S. § 33-1804(A))The Association's ArgumentThe Reality & Legal Finding
Legal Advice (A1): Private advice from an attorney regarding litigation.The Board argued that negotiations with the developer (KHOV) were privileged legal matters.The Board held several "legal" executive sessions in Nov 2017 before they had actually secured legal counsel in Dec 2017 or Jan 2018. Secrecy is only permitted for actual legal advice.
Personnel Matters (A4): Job performance of an individual employee.Management and landscaper changes were characterized as "employee performance" reviews.A.R.S. § 33-1804(A)(4) applies only to individual employees. Management firms and landscaping companies are corporate contractors; their performance is community business, not a private personnel matter.
Proper Notice (D/E): 48-hour notice is mandatory for all Board meetings.The failure to notice the July 18 meeting was a "miscommunication" between the Board and Manager.Notice is a statutory mandate, not a courtesy. A "miscommunication" does not excuse an illegal meeting.

5. Key Testimonies: Management vs. Membership

The evidentiary record highlights a Board that disregarded professional warnings in favor of autonomy.

  • James Dutton (Petitioner): Dutton’s testimony emphasized the high stakes of these secret meetings. He noted that the landscaping vendor alone accounted for one-third of the community’s budget, and the management company controlled all financial records and resident correspondence. Excluding members from these decisions deprived them of oversight over the Association's most critical financial pillars.
  • Kari Moyer (Tri-City Manager): In perhaps the most damaging testimony for the Association, Moyer—a CAAM-certified manager—admitted she had to repeatedly warn the Board from May through November 2018 that they were holding executive sessions for reasons not permitted by law. Despite these professional warnings from a certified expert, the Board continued its practice of "secret" governance.
  • David Hibler (Board Treasurer): Hibler, an engineer by trade, conceded that the Board conducted early closed-door negotiations regarding developer settlements without legal counsel present, undermining the Association's claim that these sessions were protected by "legal advice" exceptions.

6. The Verdict: Accountability without Penalties

Administrative Law Judge Jenna Clark ruled that the Cielo Noche Community Association had indeed violated the Arizona Open Meeting Law. The Tribunal found that the Board held at least one closed meeting that should have been open and failed to provide proper notice to the community.

The Order:

  • Petition Granted: The Tribunal formally concluded the Association violated A.R.S. § 33-1804.
  • Mandatory Reimbursement: Pursuant to A.R.S. § 32-2199.02(A), the Association was ordered to reimburse James Dutton for his $500 filing fee.
  • No Civil Penalty: While the Judge did not find "bad faith" sufficient to warrant additional civil penalties, the ruling serves as a permanent record of the Board’s failure to adhere to the strict requirements of Arizona law.

7. Conclusion: 4 Essential Takeaways for HOA Members

The Dutton decision provides a clear roadmap for ensuring Board accountability:

  1. The Default is Open: All meetings where a quorum of the Board meets to discuss Association business—including informal "workshops"—must be noticed and open. The five exceptions in A.R.S. § 33-1804(A) are to be narrowly construed.
  2. Corporate Vendors are Not "Employees": Boards cannot hide the hiring or firing of management companies or landscaping firms behind "personnel" exceptions. Those exceptions apply only to individual employees of the HOA or the contractor.
  3. Notice is a Strict Liability Requirement: There is no "oops" in the Open Meeting Law. If a Board fails to provide the required 48-hour notice, any action taken is a violation of the law, regardless of intent or "miscommunication."
  4. Emergency Meeting Transparency: Emergency meetings are for true emergencies only. The minutes must explicitly state the "reason necessitating the emergency" and must be read and approved at the very next regular meeting.

Closing Statement

The case of Cielo Noche serves as a reminder that transparency is not a gift granted by a Board; it is a right owned by the members. Homeowners must remain vigilant, and when Boards ignore the warnings of their own professional managers, the Arizona Department of Real Estate stands as a critical venue for restoring the rule of law.

The final decision in this matter was transmitted on April 5, 2019.

Case Participants

Petitioner Side

  • James Dutton (petitioner)
    Cielo Noche subdivision
    Former Board President; property owner
  • Steven W. Cheifetz (attorney)
    Cheifetz Law, PLLC
    Counsel for Petitioner

Respondent Side

  • Nicholas C. Nogami (attorney)
    Carpenter, Hazelwood, Delgado & Bolen PLC
    Counsel for Respondent
  • Lydia Linsmeier (attorney)
    Carpenter, Hazelwood, Delgado & Bolen PLC
    Counsel for Respondent
  • Kari Moyer (witness)
    Tri-City Property Management Services
    Community Manager
  • David Hibler (witness)
    Cielo Noche Community Association
    Board Treasurer

Neutral Parties

  • Jenna Clark (ALJ)
    Office of Administrative Hearings
    Administrative Law Judge
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
  • c. serrano (clerk)
    Signed minute entries/transmission

Other Participants

  • Cindo Dutton (observer)
    Attended hearing
  • Aaron Smith (observer)
    Attended hearing
  • Bob Willis (observer)
    Attended hearing
  • Thomas Pruit (observer)
    Attended hearing
  • Kenny Shepherd (observer)
    Attended hearing
  • Luke Clesceri (observer)
    Attended hearing
  • Carol Clesceri (observer)
    Attended hearing
  • Derek Zeigler (observer)
    Attended hearing
  • Carole Cozzi (observer)
    Attended hearing
  • Anthony Cozzi (observer)
    Attended hearing