James Dutton vs. Cielo Noche Community Association

Case Summary

Case ID 19F-H1918014-REL
Agency ADRE
Tribunal OAH
Decision Date 2019-04-05
Administrative Law Judge Jenna Clark
Outcome The Administrative Law Judge granted the petition, finding that the Association violated A.R.S. § 33-1804 by failing to notice at least one meeting which was improperly held in closed session. The Tribunal noted that while some executive sessions regarding pending litigation were permissible, meetings regarding vendor changes (management and landscaping) required open session and notice. The filing fee was refunded, but no civil penalty was assessed as the conduct was not found to be intentional or in bad faith.
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner James Dutton Counsel Steven W. Cheifetz
Respondent Cielo Noche Community Association Counsel Lydia Linsmeier; Nicholas Nogami

Alleged Violations

A.R.S. § 33-1804

Outcome Summary

The Administrative Law Judge granted the petition, finding that the Association violated A.R.S. § 33-1804 by failing to notice at least one meeting which was improperly held in closed session. The Tribunal noted that while some executive sessions regarding pending litigation were permissible, meetings regarding vendor changes (management and landscaping) required open session and notice. The filing fee was refunded, but no civil penalty was assessed as the conduct was not found to be intentional or in bad faith.

Key Issues & Findings

Failure to provide notice of meetings and acting on results of secret meetings

Petitioner alleged the Association violated open meeting laws by failing to provide notice of meetings held between November 2017 and May 2018, specifically regarding the hiring of new management and landscaping companies in executive session without community input or proper notice.

Orders: The Tribunal found the Respondent held at least one closed meeting that should have been open/noticed. Respondent is ordered to pay Petitioner the filing fee.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • 6
  • 7
  • 48
  • 49
  • 50

Video Overview

Audio Overview

Decision Documents

19F-H1918014-REL Decision – 693361.pdf

Uploaded 2026-04-24T11:16:30 (45.6 KB)

19F-H1918014-REL Decision – 699583.pdf

Uploaded 2026-04-24T11:16:35 (194.0 KB)

19F-H1918014-REL Decision – 693361.pdf

Uploaded 2026-01-27T21:15:40 (45.6 KB)

19F-H1918014-REL Decision – 699583.pdf

Uploaded 2026-01-27T21:15:40 (194.0 KB)

Administrative Decision Briefing: Dutton vs. Cielo Noche Community Association

Executive Summary

This document summarizes the administrative proceedings and final decision in the case of James Dutton v. Cielo Noche Community Association (No. 19F-H1918014-REL). The dispute centered on allegations that the Association’s Board of Directors violated Arizona Revised Statutes (A.R.S.) § 33-1804 by holding "secret" meetings, failing to provide proper notice to members, and taking actions in executive sessions that should have occurred in open meetings.

Following hearings held on January 4 and March 7, 2019, Administrative Law Judge (ALJ) Jenna Clark determined that the Respondent violated the Arizona Open Meeting Law. While the Board’s actions were not found to be in bad faith or intentionally negligent, the Petitioner's request for relief was granted, and the Association was ordered to reimburse the Petitioner’s $500 filing fee.


Detailed Analysis of Key Themes

1. Transparency and the Open Meeting Law (A.R.S. § 33-1804)

The central conflict of this matter was the tension between the Board’s perceived need for privacy during vendor transitions and the statutory requirement for transparency. Arizona law mandates that all meetings of a homeowners' association and its board be open to all members, with very narrow exceptions.

  • Violations Identified: The Tribunal found that the Board held at least one closed meeting that should have been open to the community. Specifically, the Board discussed and acted upon the hiring of a new management company (Tri-City) and a new landscaping vendor (Peak) in executive sessions.
  • Notice Failures: Testimony revealed a "miscommunication" between the community manager and the Board that led to a complete lack of notice for a meeting held on July 23, 2018.
  • The Scope of Executive Sessions: The Board argued that discussions regarding the management company were "employee performance" matters. However, the ALJ ruled that these topics did not meet the strict statutory criteria for closed sessions.
2. Governance and Management Transitions

The evidence highlighted a period of significant transition for the Cielo Noche subdivision, which consists of 164 homes in Queen Creek, Arizona.

  • Management Shift: The Association transitioned from Trestle Management Group to Tri-City Management Company. Petitioner James Dutton, a former Board President, argued that the community was denied input on this critical decision, which resulted in a 3% increase in management costs.
  • Vendor Influence: The Board also replaced the community landscaper via executive vote. This was a point of contention because the landscaping vendor receives approximately one-third of the community's annual budget.
  • Role of the Community Manager: Kari Moyer, the Tri-City manager, testified that she repeatedly had to "issue reminders" to the Board between June and November 2018 that they were not permitted to hold executive sessions for the reasons they were citing.
3. Legal and Procedural Missteps

The proceedings underscored the importance of legal counsel in maintaining HOA compliance.

  • Lack of Counsel: Testimony indicated that during the period when many of the contested decisions were made, the Association did not have its own legal counsel, relying instead on advice from the management company.
  • Emergency Meetings: The Petitioner provided evidence of "emergency meetings" held in September and November 2018 where the Board failed to read or approve minutes at subsequent open meetings, a violation of A.R.S. § 33-1804(E)(2).

Key Entities and Roles

Entity Role Key Contributions/Findings
James Dutton Petitioner Former Board President; filed the petition alleging secret meetings and lack of notice.
Cielo Noche Community Association Respondent The HOA governing a 164-home subdivision; found in violation of Open Meeting Law.
Jenna Clark ALJ Presided over the hearings; issued the final order in favor of the Petitioner.
Kari Moyer Witness Community Manager for Tri-City; admitted to notice failures and correcting the Board's improper use of executive sessions.
David Hibler Witness Association Treasurer; testified regarding the Board’s rationale for closed sessions during developer negotiations.

Important Quotes with Context

On Statutory Requirements

"It is the policy of this state… that all meetings of a planned community… be conducted openly and that notices and agendas be provided… any person or entity that is charged with the interpretation of these provisions… shall construe any provision of this section in favor of open meetings."

A.R.S. § 33-1804(F) (Cited in the Conclusions of Law to emphasize the legal preference for transparency).

On the Finding of Violation

"Based on a review of the credible and relevant evidence in the record the Tribunal holds that Respondent held at least one closed meeting which should have been held either partly or entirely in open session."

Administrative Law Judge Decision, Page 12 (The core legal conclusion of the case).

On Notice Failures

"Ms. Moyer conceded that the Board’s July 18, 2018, meeting was not noticed. Ms. Moyer explained that there was a miscommunication between herself and the Board. Specifically, each party believed the other was going to post notice to the community, but neither did."

Finding of Fact 46 (Contextualizing the lack of notice for a specific meeting).

On Management's Corrective Actions

"Ms. Moyer testified that… after the Board meeting held that day [May 30, 2018] she informed the Board that they were not permitted to hold executive sessions for the reason(s) they did, and that in the future such discussions needed to take place in open session."

Finding of Fact 43 (Showing that the management company recognized and attempted to correct the Board's errors).


Actionable Insights for Association Governance

Based on the Findings of Fact and Conclusions of Law in this matter, the following principles are established for HOA compliance under A.R.S. § 33-1804:

  • Strict Adherence to Executive Session Criteria: A board may only close a meeting for five specific reasons: legal advice, pending/contemplated litigation, personal/financial/medical information of members, employee job performance, or discussions regarding a member's appeal of a violation.
  • Vendor Contracts are Open Business: Discussing the performance of a third-party contractor (like a landscaping company) or the hiring of a new management firm generally does not qualify as an "employee job performance" exception and should be handled in open session.
  • Mandatory Notice Requirements: Boards must ensure that notice is posted for all meetings, including informal "workshops" where a quorum of the board meets to discuss association business, regardless of whether a vote is taken.
  • Emergency Meeting Protocol: If an emergency meeting is called to handle business that cannot wait 48 hours, the minutes must state the reason for the emergency and must be read and approved at the next regularly scheduled meeting.
  • Email Voting Limitations: While minor administrative tasks (like architectural requests) might be handled via email per certain bylaws, substantive business and voting should generally occur in a noticed, open forum to avoid "secret meeting" allegations.
  • Documentation of Legal Basis: Before entering a closed session, the board must identify the specific statutory paragraph that authorizes the closure.

Study Guide: Dutton v. Cielo Noche Community Association

This study guide provides a comprehensive overview of the administrative hearing between James Dutton and the Cielo Noche Community Association. It explores the application of Arizona Open Meeting Laws, the powers of homeowners' association (HOA) boards, and the procedural requirements for administrative law proceedings.


Section 1: Case Overview and Legal Framework

Case Background

The case of James Dutton vs. Cielo Noche Community Association (No. 19F-H1918014-REL) centers on allegations that the Association's Board of Directors violated state statutes by failing to provide notice for meetings and conducting business in "secret" or executive sessions that should have been open to the membership.

Key Entities
Entity Description
James Dutton The Petitioner; a property owner in the Cielo Noche subdivision and former Board President.
Cielo Noche Community Association The Respondent; a homeowners' association for a 164-home development in Queen Creek, Arizona.
Arizona Department of Real Estate (ADRE) The state agency authorized to receive and decide petitions from HOA members regarding violations of community documents or state statutes.
Office of Administrative Hearings (OAH) The independent state agency that conducts evidentiary hearings for the ADRE.
Jenna Clark The Administrative Law Judge (ALJ) who presided over the hearing and issued the decision.
Governing Documents and Statutes
  1. A.R.S. § 33-1804: The primary statute in question, which mandates that meetings of homeowners' associations and their boards be open to all members, with specific, narrow exceptions for closed (executive) sessions.
  2. Covenants, Conditions, and Restrictions (CC&Rs): The enforceable contract between the Association and property owners that empowers the Association to control property use.
  3. Association Bylaws: The internal rules governing Board conduct, including meeting frequency, quorum requirements, and the ability to act via unanimous written consent.

Section 2: Key Concepts and Legal Standards

The Open Meeting Law (A.R.S. § 33-1804)

The state policy dictates that all meetings must be conducted openly, with notices and agendas provided to members.

Authorized Reasons for Executive Sessions: Under A.R.S. § 33-1804(A), a board may only close a portion of a meeting to discuss:

  • Legal advice from an attorney for the board or association.
  • Pending or contemplated litigation.
  • Matters relating to the job performance of an individual employee of the association or a contractor's employee.
  • Personal, health, or financial information of an individual member or employee.
  • Discussions regarding a member's appeal of a violation (unless the member requests it be open).

Procedural Requirements for Closed Meetings:

  • Identification: The board must identify the specific statutory paragraph authorizing the closure before entering the executive session.
  • Emergency Meetings: May be called for business that cannot wait 48 hours. Minutes must state the reason for the emergency and be read/approved at the next regularly scheduled meeting.
  • Informal Meetings: Any quorum of the board meeting informally to discuss association business (workshops, etc.) must still comply with open meeting and notice provisions.
The Burden of Proof

In administrative proceedings of this nature, the Petitioner bears the burden of proving the allegations by a preponderance of the evidence. This means the evidence must show that the contention is "more probably true than not."


Section 3: Short-Answer Practice Questions

  1. What was the central issue the Petitioner paid to have adjudicated?
  • Answer: Whether the Association violated A.R.S. § 33-1804 by failing to provide notice of meetings and acting on the results of secret meetings.
  1. What was the Respondent’s justification for hiring Tri-City Management and Peak Landscaping in executive sessions?
  • Answer: The Association argued these discussions related to employee performance (for Trestle Management) and were part of privileged negotiations regarding construction defects with the developer (KHOV).
  1. According to the Bylaws, what constitutes a quorum for the Cielo Noche Board of Directors?
  • Answer: A majority of the number of Directors.
  1. How much was the filing fee the Petitioner had to pay to the Department?
  • Answer: $500.00.
  1. What was the ALJ’s finding regarding the Board’s conduct?
  • Answer: The ALJ found that the Board held at least one closed meeting that should have been open and failed to provide proper notice for at least one meeting (July 18/23, 2018), thus violating the Arizona Open Meeting Law.
  1. Why did the ALJ decline to assess a civil penalty against the Respondent?
  • Answer: The record did not reflect that the Association’s conduct was intentional, negligent, or in bad faith.
  1. What is required of the Board regarding the minutes of an emergency meeting?
  • Answer: The minutes must state the reason for the emergency and must be read and approved at the next regularly scheduled meeting.
  1. Who were the two primary witnesses called by the Respondent?
  • Answer: Kari Moyer (Tri-City Community Manager) and David Hibler (Association Treasurer).

Section 4: Essay Prompts for Deeper Exploration

  1. The Tension Between Privacy and Transparency: Analyze the Board’s decision to hire a new management company and landscaping vendor in executive session. Discuss whether "employee performance" exceptions should extend to the selection and hiring of third-party corporate contractors, or if such actions fundamentally impact the community's budget and require open-session deliberation.
  2. Statutory Construction and Policy: A.R.S. § 33-1804(F) states that any person interpreting the statute "shall construe any provision of this section in favor of open meetings." Evaluate the Board’s actions regarding the July 23, 2018 meeting notice. How does the "miscommunication" defense presented by the Association weigh against the state’s explicit policy of transparency?
  3. The Role of Legal Counsel and Management Advice: During the hearing, it was revealed that Trestle Management and later Kari Moyer provided advice regarding executive sessions. Discuss the extent to which a Board’s reliance on professional management or legal counsel mitigates their liability for statutory violations, specifically in the context of the ALJ’s decision to waive civil penalties.

Section 5: Glossary of Important Terms

  • Administrative Law Judge (ALJ): An official who presides over hearings and makes findings of fact and conclusions of law in cases involving state agencies.
  • A.R.S. § 33-1804: The Arizona Revised Statute governing open meetings for planned communities.
  • CC&Rs: Covenants, Conditions, and Restrictions; the governing documents that dictate the rules of the community and the powers of the HOA.
  • Electronic Signature: As defined by A.R.S. § 44-7002(8), an electronic sound, symbol, or process attached to a record and executed by an individual with the intent to sign.
  • Executive Session: A portion of a board meeting that is closed to the general membership to discuss sensitive or legally protected matters.
  • Petitioner: The party who initiates the legal action or petition (in this case, James Dutton).
  • Preponderance of the Evidence: The standard of proof in civil and administrative cases; evidence that has the most convincing force and shows a claim is more likely true than not.
  • Quorum: The minimum number of board members who must be present (personally or via communication means) for the transaction of business to be legal.
  • Respondent: The party against whom a petition is filed (in this case, Cielo Noche Community Association).
  • Stipulated Order: A legal order where both parties agree to certain terms, such as extending a deadline for a decision.
  • Unanimous Written Consent: A provision in the Bylaws (Article VII, Section 5) allowing Directors to take action without a meeting if all Directors provide written consent.

Transparency Behind Closed Doors: Lessons from the Dutton vs. Cielo Noche HOA Decision

1. Introduction: The Conflict Over Community Governance

For homeowners in a planned community, the Board of Directors acts as a local government with significant power over property values and daily life. However, this power is not absolute. In Arizona, the law is designed to prevent "secret governance," yet the tension between Board efficiency and a member’s right to transparency remains a primary source of litigation.

The case of James Dutton vs. Cielo Noche Community Association (No. 19F-H1918014-REL) stands as a stark warning to Boards that treat executive sessions as a convenient shield for uncomfortable public business. When even a former Board President—an insider familiar with the gears of power—must petition the state to force transparency, it signals a systemic failure in accountability. The central question of this case remains vital for every Arizona homeowner: When exactly can an HOA Board legally shut its doors, and when does "privacy" become a statutory violation?

2. The Case Context: From President to Petitioner

The conflict within the Cielo Noche Community Association, a high-end development in Queen Creek, began following a leadership transition. James Dutton served as the Association’s Board President from August 2016 until his resignation in November 2017. Upon returning to the rank of a concerned member, Dutton discovered that the governance of the community had shifted toward a culture of closed-door decision-making.

On July 25, 2018, Dutton filed a petition with the Arizona Department of Real Estate, triggering an adjudication by the Office of Administrative Hearings. The core of the dispute was the Association’s adherence—or lack thereof—to A.R.S. § 33-1804, the Arizona Open Meeting Law. The Administrative Law Judge was tasked with determining whether the Board had systematically bypassed notice requirements and improperly used executive sessions to decide matters that, by law, belonged in the public eye.

3. Timeline of the "Secret" Decisions

The hearing revealed a troubling chronology of actions taken between November 2017 and July 2018. The Board frequently utilized executive sessions to conduct business that had direct, significant financial impacts on the community without the membership’s knowledge:

  • November 2017: Immediately following Dutton’s resignation, the Board used an executive session to vote on hiring a specific law firm, accept bids for a community reserve study, and deliberate on the retention of their management company.
  • April – May 2018: The Board negotiated and signed a contract with Tri-City Management, replacing Trestle Management. This decision not only changed the community’s primary administrative partner but also saddled the homeowners with a 3% increase in management fees—all without a public vote.
  • May 30, 2018: In a further closed-door session, the Board voted to replace the community’s landscaping vendor with a company called "Peak."
  • July 18, 2018: The Board held a meeting to vote on financial documents without providing any notice to the community. While the Association later claimed this was a "miscommunication," the manager conceded that no notice was posted.
  • Secret Administrative Tasks: Beyond major vendor changes, the Board used closed sessions to discuss mundane community business that strictly required open deliberation, including drainage issues, parking variances, gate lighting, and the community website.
4. The "Open Meeting" Standard: A.R.S. § 33-1804

Arizona law is not ambiguous regarding HOA transparency. The statutory construction of A.R.S. § 33-1804(F) mandates that any ambiguity must be resolved in favor of the homeowner’s right to observe:

"It is the policy of this state… that all meetings of a planned community… be conducted openly… any person or entity that is charged with the interpretation of these provisions… shall construe any provision of this section in favor of open meetings."

The Board at Cielo Noche attempted to justify their secrecy through broad interpretations of the law. The following table contrasts those legal justifications with the reality found by the Tribunal:

Legal Justification (A.R.S. § 33-1804(A)) The Association's Argument The Reality & Legal Finding
Legal Advice (A1): Private advice from an attorney regarding litigation. The Board argued that negotiations with the developer (KHOV) were privileged legal matters. The Board held several "legal" executive sessions in Nov 2017 before they had actually secured legal counsel in Dec 2017 or Jan 2018. Secrecy is only permitted for actual legal advice.
Personnel Matters (A4): Job performance of an individual employee. Management and landscaper changes were characterized as "employee performance" reviews. A.R.S. § 33-1804(A)(4) applies only to individual employees. Management firms and landscaping companies are corporate contractors; their performance is community business, not a private personnel matter.
Proper Notice (D/E): 48-hour notice is mandatory for all Board meetings. The failure to notice the July 18 meeting was a "miscommunication" between the Board and Manager. Notice is a statutory mandate, not a courtesy. A "miscommunication" does not excuse an illegal meeting.
5. Key Testimonies: Management vs. Membership

The evidentiary record highlights a Board that disregarded professional warnings in favor of autonomy.

  • James Dutton (Petitioner): Dutton’s testimony emphasized the high stakes of these secret meetings. He noted that the landscaping vendor alone accounted for one-third of the community’s budget, and the management company controlled all financial records and resident correspondence. Excluding members from these decisions deprived them of oversight over the Association's most critical financial pillars.
  • Kari Moyer (Tri-City Manager): In perhaps the most damaging testimony for the Association, Moyer—a CAAM-certified manager—admitted she had to repeatedly warn the Board from May through November 2018 that they were holding executive sessions for reasons not permitted by law. Despite these professional warnings from a certified expert, the Board continued its practice of "secret" governance.
  • David Hibler (Board Treasurer): Hibler, an engineer by trade, conceded that the Board conducted early closed-door negotiations regarding developer settlements without legal counsel present, undermining the Association's claim that these sessions were protected by "legal advice" exceptions.
6. The Verdict: Accountability without Penalties

Administrative Law Judge Jenna Clark ruled that the Cielo Noche Community Association had indeed violated the Arizona Open Meeting Law. The Tribunal found that the Board held at least one closed meeting that should have been open and failed to provide proper notice to the community.

The Order:

  • Petition Granted: The Tribunal formally concluded the Association violated A.R.S. § 33-1804.
  • Mandatory Reimbursement: Pursuant to A.R.S. § 32-2199.02(A), the Association was ordered to reimburse James Dutton for his $500 filing fee.
  • No Civil Penalty: While the Judge did not find "bad faith" sufficient to warrant additional civil penalties, the ruling serves as a permanent record of the Board’s failure to adhere to the strict requirements of Arizona law.
7. Conclusion: 4 Essential Takeaways for HOA Members

The Dutton decision provides a clear roadmap for ensuring Board accountability:

  1. The Default is Open: All meetings where a quorum of the Board meets to discuss Association business—including informal "workshops"—must be noticed and open. The five exceptions in A.R.S. § 33-1804(A) are to be narrowly construed.
  2. Corporate Vendors are Not "Employees": Boards cannot hide the hiring or firing of management companies or landscaping firms behind "personnel" exceptions. Those exceptions apply only to individual employees of the HOA or the contractor.
  3. Notice is a Strict Liability Requirement: There is no "oops" in the Open Meeting Law. If a Board fails to provide the required 48-hour notice, any action taken is a violation of the law, regardless of intent or "miscommunication."
  4. Emergency Meeting Transparency: Emergency meetings are for true emergencies only. The minutes must explicitly state the "reason necessitating the emergency" and must be read and approved at the very next regular meeting.
Closing Statement

The case of Cielo Noche serves as a reminder that transparency is not a gift granted by a Board; it is a right owned by the members. Homeowners must remain vigilant, and when Boards ignore the warnings of their own professional managers, the Arizona Department of Real Estate stands as a critical venue for restoring the rule of law.

The final decision in this matter was transmitted on April 5, 2019.

Case Participants

Petitioner Side

  • James Dutton (petitioner)
    Cielo Noche subdivision
    Former Board President; property owner
  • Steven W. Cheifetz (attorney)
    Cheifetz Law, PLLC
    Counsel for Petitioner

Respondent Side

  • Nicholas C. Nogami (attorney)
    Carpenter, Hazelwood, Delgado & Bolen PLC
    Counsel for Respondent
  • Lydia Linsmeier (attorney)
    Carpenter, Hazelwood, Delgado & Bolen PLC
    Counsel for Respondent
  • Kari Moyer (witness)
    Tri-City Property Management Services
    Community Manager
  • David Hibler (witness)
    Cielo Noche Community Association
    Board Treasurer

Neutral Parties

  • Jenna Clark (ALJ)
    Office of Administrative Hearings
    Administrative Law Judge
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
  • c. serrano (clerk)
    Signed minute entries/transmission

Other Participants

  • Cindo Dutton (observer)
    Attended hearing
  • Aaron Smith (observer)
    Attended hearing
  • Bob Willis (observer)
    Attended hearing
  • Thomas Pruit (observer)
    Attended hearing
  • Kenny Shepherd (observer)
    Attended hearing
  • Luke Clesceri (observer)
    Attended hearing
  • Carol Clesceri (observer)
    Attended hearing
  • Derek Zeigler (observer)
    Attended hearing
  • Carole Cozzi (observer)
    Attended hearing
  • Anthony Cozzi (observer)
    Attended hearing

Saxton, Nancy vs. The Lakes Community Association

Case Summary

Case ID 13F-H1314007-BFS
Agency ADRE
Tribunal OAH
Decision Date 2014-06-02
Administrative Law Judge M. Douglas
Outcome The Administrative Law Judge ruled in favor of the Respondent and dismissed the case. The Judge found that the Petitioner was contractually obligated to arbitrate disputes under the Association's bylaws, that the petition was filed after the one-year statute of limitations had expired, and that the Respondent had lawfully complied with A.R.S. § 33-1805 by offering inspection of unredacted records.
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Nancy Saxton Counsel Steven W. Cheifetz
Respondent The Lakes Community Association Counsel Charles E. Maxwell

Alleged Violations

A.R.S. § 33-1805

Outcome Summary

The Administrative Law Judge ruled in favor of the Respondent and dismissed the case. The Judge found that the Petitioner was contractually obligated to arbitrate disputes under the Association's bylaws, that the petition was filed after the one-year statute of limitations had expired, and that the Respondent had lawfully complied with A.R.S. § 33-1805 by offering inspection of unredacted records.

Why this result: Jurisdictional bar due to mandatory arbitration clause; statute of limitations expiration; finding of compliance by Respondent.

Key Issues & Findings

Request to Review Association Records

Petitioner alleged the Respondent violated statutes by providing heavily redacted financial records and failing to provide unredacted copies for review upon demand.

Orders: The matter was dismissed. The Tribunal found the Petitioner was required to arbitrate, the claim was barred by the statute of limitations, and the Respondent had complied with the statute by making records reasonably available.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • 5
  • 37
  • 38
  • 41

Video Overview

Audio Overview

Decision Documents

13F-H1314007-BFS Decision – 396509.pdf

Uploaded 2026-04-24T10:48:19 (158.0 KB)

13F-H1314007-BFS Decision – 401319.pdf

Uploaded 2026-04-24T10:48:23 (58.8 KB)

13F-H1314007-BFS Decision – 404479.pdf

Uploaded 2026-04-24T10:48:26 (141.7 KB)

13F-H1314007-BFS Decision – 404483.pdf

Uploaded 2026-04-24T10:48:29 (53.4 KB)

13F-H1314007-BFS Decision – 396509.pdf

Uploaded 2026-01-25T15:29:41 (158.0 KB)

13F-H1314007-BFS Decision – 401319.pdf

Uploaded 2026-01-25T15:29:41 (58.8 KB)

13F-H1314007-BFS Decision – 404479.pdf

Uploaded 2026-01-25T15:29:41 (141.7 KB)

13F-H1314007-BFS Decision – 404483.pdf

Uploaded 2026-01-25T15:29:42 (53.4 KB)

Briefing Document: Nancy Saxton vs. The Lakes Community Association

Executive Summary

This briefing document summarizes the administrative hearing and subsequent final decision in the matter of Nancy Saxton vs. The Lakes Community Association (No. 13F-H1314007-BFS). The case originated from a petition filed by Nancy Saxton, a homeowner at The Lakes Community Association in Tempe, Arizona, alleging that the Association violated state statutes regarding the inspection of financial records (A.R.S. § 33-1805).

Following a hearing held on April 29, 2014, Administrative Law Judge (ALJ) M. Douglas recommended the dismissal of the petition. The decision was based on three primary factors: a binding arbitration requirement in the Association's bylaws, the expiration of the one-year statute of limitations, and the finding that the Association had fulfilled its legal obligation to make records "reasonably available." On July 10, 2014, the decision was certified as the final agency action.


Case Overview and Participants

Role Name Representation
Petitioner Nancy Saxton (Homeowner) Steven W. Cheifetz, Esq.
Respondent The Lakes Community Association Charles E. Maxwell, Esq.
Administrative Law Judge M. Douglas Office of Administrative Hearings
Final Certifying Official Cliff J. Vanell, Director Office of Administrative Hearings

Analysis of Key Themes

1. Mandatory Alternative Dispute Resolution (ADR)

A central issue in the case was whether the Association’s bylaws precluded the Petitioner from filing an administrative action. The Lakes Community Association had amended its bylaws (Article XV) to include an "Agreement to Avoid Litigation."

  • The Provision: The amendment requires parties to submit claims regarding corporate governance to binding arbitration rather than filing suit in court or with an administrative agency.
  • Legal Conclusion: The Tribunal found that arbitration clauses should be construed liberally. It concluded that under the Association's bylaws and Arizona common law, the Petitioner was required to submit her claims to arbitration before seeking administrative relief.
2. Statute of Limitations (A.R.S. § 12-541(5))

The Respondent moved for dismissal on the grounds that the Petitioner failed to act within the statutory timeframe.

  • Timeline of Accrual: The Petitioner filed her initial demand to inspect records on November 5, 2012. Under A.R.S. § 33-1805(A), the Association had ten business days to fulfill the request. Therefore, the claim accrued no later than mid-November 2012.
  • The Filing: The petition was not filed until November 25, 2013, exceeding the one-year limit for liabilities created by statute.
  • Ruling: The ALJ determined that no evidence existed to toll or extend the one-year statute of limitations, rendering the petition untimely.
3. Records Inspection and Reasonable Availability

The Petitioner alleged that the records provided were heavily redacted and incomplete, preventing a proper evaluation of expenditures.

  • Volume of Production: The Association provided approximately 3,700 pages of documentation and charged the Petitioner 10¢ per page (below the 15¢ statutory maximum).
  • Redaction Justification: The Community Manager, Christine Green Baldanza, testified that redactions were made by the Association’s attorney to protect private homeowner information, payroll data, and personnel records, as permitted by A.R.S. § 33-1805(B).
  • The "Impasse": The Association offered to let the Petitioner review un-redacted documents at their attorney’s office. The Petitioner declined, citing potential intimidation and a belief that the visit would be "futile."
  • Legal Conclusion: The Tribunal ruled that by providing the pages and offering an in-person inspection of un-redacted records, the Association made the records "reasonably available" in accordance with the law.

Important Quotes with Context

"The HOA has refused to produce the documents without the improper redactions."

  • Context: Found in the Petitioner's original allegation, this quote highlights the core grievance: the belief that the Association used redactions to shield financial transparency.

"Arbitration clauses should be construed liberally and any doubts as to whether or not the matter in question is subject to arbitration should be resolved in favor of arbitration."

  • Context: From the Conclusions of Law, explaining why the Association's ADR amendment was enforceable against the Petitioner.

"Ms. Saxton testified that she did not want to go to the Lakes’ attorney’s office because she felt the records would be the same documents that she already had. Ms. Saxton stated that she did not want to be intimidated."

  • Context: This testimony explains the Petitioner's refusal of the Association's compromise offer, which the ALJ ultimately used to determine the Association had met its burden of "reasonable availability."

"The credible evidence of record failed to support a finding that would toll or extend the applicable one-year statute of limitations."

  • Context: Part of the ALJ’s legal reasoning for dismissing the case due to the delay in filing the petition.

Actionable Insights for Planned Communities

  • Bylaw Enforcement of ADR: Associations can effectively use ADR amendments to manage disputes internally and avoid the costs of administrative hearings or litigation. However, these amendments must be "duly enacted" and clearly define what constitutes a "claim."
  • Redaction Protocols: Under A.R.S. § 33-1805(B), Associations are entitled to withhold or redact specific sensitive information, including:
  1. Privileged attorney-client communications.
  2. Pending litigation files.
  3. Personal, health, or financial records of individual members or employees.
  4. Job performance and compensation records.
  • Defining "Reasonably Available": Providing a large volume of records and offering an in-person inspection of un-redacted versions (where the member can verify the necessity of redactions) likely satisfies the statutory requirement for "reasonable availability."
  • Strict Adherence to Timelines: Statutory claims against an Association in Arizona are generally subject to a strict one-year statute of limitations starting from the moment the alleged violation occurs (e.g., ten business days after a records request is made). Failure to file within this window is grounds for dismissal.

Nancy Saxton vs. The Lakes Community Association: Case Study Guide

This study guide provides a comprehensive overview of the administrative law case Nancy Saxton vs. The Lakes Community Association (No. 13F-H1314007-BFS). It explores the legal disputes between a homeowner and a homeowners' association (HOA) regarding record inspections, statutes of limitations, and the enforcement of arbitration clauses.


Core Case Overview

Background and Dispute

The Petitioner, Nancy Saxton, a member of The Lakes Community Association (the HOA), filed a petition with the Department of Fire, Building and Life Safety. She alleged that the HOA violated A.R.S. § 33-1805 by failing to provide complete, un-redacted financial records after she made three separate demands.

The HOA moved to dismiss the case based on four primary arguments:

  1. Lack of Jurisdiction: The HOA's bylaws required binding arbitration for such disputes.
  2. Statute of Limitations: The claim was filed more than one year after the cause of action accrued.
  3. Prior Compliance: The HOA had already complied with the records request.
  4. Statutory Compliance: The redactions made were permitted by law.
Statutory Framework

The case centers on several Arizona Revised Statutes (A.R.S.):

  • A.R.S. § 33-1805: Governs the inspection of HOA records. It requires associations to make records available within 10 business days and allows for redaction of specific sensitive information (e.g., personal financial info, attorney-client privileged communications).
  • A.R.S. § 12-541(5): Establishes a one-year statute of limitations for liabilities created by statute.
  • A.R.S. § 12-501: Validates written agreements to submit controversies to arbitration.
  • A.R.S. § 41-2198.01: Authorizes the Department to hear petitions concerning violations of planned community documents or statutes.

Key Legal Findings

1. The Statute of Limitations

The Tribunal determined that Saxton’s claim was barred by the one-year statute of limitations under A.R.S. § 12-541(5).

  • Accrual Date: Saxton filed her demand on November 5, 2012. Under A.R.S. § 33-1805(A), the HOA was required to provide records within 10 business days. Therefore, the claim accrued no later than mid-November 2012.
  • Filing Date: Saxton did not file her petition until November 25, 2013, exceeding the one-year allowance.
2. Alternative Dispute Resolution (ADR) and Jurisdiction

The HOA amended its bylaws in 2013 (Article XV) to require that disputes relating to corporate governance be submitted to binding arbitration rather than administrative agencies or courts. The Administrative Law Judge (ALJ) concluded that arbitration clauses should be construed liberally and that Saxton was required to submit her claims to arbitration per the bylaws and Arizona common law.

3. Record Accessibility and Redactions

The HOA provided Saxton with approximately 3,700 pages of documents. While Saxton argued the redactions were excessive, the HOA testified that:

  • Redactions were limited to private and personnel information allowed by statute.
  • The HOA offered to let Saxton review un-redacted documents at their attorney's office.
  • Saxton declined this offer, fearing intimidation and believing it would be futile.

The Tribunal concluded the HOA had made the records "reasonably available" in accordance with the law.


Short-Answer Practice Questions

  1. According to A.R.S. § 33-1805, how many business days does an association have to fulfill a request for the examination of records?
  • Answer: Ten business days.
  1. What is the maximum fee per page an HOA may charge for making copies of records under the statute?
  • Answer: Fifteen cents per page.
  1. What was the specific statute of limitations applied to dismiss Saxton’s petition?
  • Answer: A.R.S. § 12-541(5), which requires actions upon a liability created by statute to be commenced within one year.
  1. Under what circumstances does A.R.S. § 33-1805(B) allow an HOA to withhold or redact information?
  • Answer: Information can be withheld if it relates to privileged attorney-client communication, pending litigation, certain board meeting minutes, personal/health/financial records of individual members or employees, or records relating to employee job performance/complaints.
  1. Why did the ALJ conclude that the HOA had fulfilled its duty to make records available even though the provided documents were redacted?
  • Answer: Because the HOA offered the petitioner the opportunity to review un-redacted documents at the office of the HOA's attorney.
  1. What is the "standard of proof" used in these administrative hearings, and what does it mean?
  • Answer: The standard is "preponderance of the evidence," meaning the fact-finder must be persuaded that the proposition is "more likely true than not."

Essay Prompts for Deeper Exploration

  1. The Balance of Transparency and Privacy: Analyze the conflict between a homeowner's right to inspect financial records and an HOA’s duty to protect the privacy of its employees and other members. Use the categories of redactable information in A.R.S. § 33-1805(B) to support your argument.
  2. The Enforceability of Bylaw Amendments: Discuss the implications of an HOA amending its bylaws to include mandatory binding arbitration (ADR). Should such amendments apply to disputes that began before the amendment was passed? Evaluate the ALJ's decision to uphold the arbitration clause in this case.
  3. The "Reasonably Available" Standard: In this case, the HOA provided 3,700 pages of redacted documents and offered an in-person review of un-redacted documents. Evaluate whether this constitutes making records "reasonably available." Does the location of the review (e.g., a lawyer's office) impact the reasonableness of the availability?

Glossary of Important Terms

Term Definition
Accrual The point in time when a cause of action or legal claim begins, triggering the start of the statute of limitations.
ADR (Alternative Dispute Resolution) Procedures for settling disputes by means other than litigation, such as arbitration or mediation.
A.R.S. Arizona Revised Statutes; the codified laws of the state of Arizona.
Binding Arbitration A process in which a dispute is submitted to a neutral third party (arbitrator) who makes a final, legally enforceable decision.
General Ledger A complete record of all the financial transactions of an association, often central to disputes regarding expenditures.
Preponderance of the Evidence The standard of proof in most civil and administrative cases; requires that a claim be more likely true than not true.
Redaction The process of editing a document to obscure or remove sensitive or legally protected information before disclosure.
Statute of Limitations A law that sets the maximum time after an event within which legal proceedings may be initiated.
Tolling A legal doctrine that allows for the pausing or delaying of the running of the period of time set forth by a statute of limitations.

Transparency vs. Red Tape: Key Lessons from the Saxton v. The Lakes HOA Dispute

Introduction: The Battle Over the Books

For many homeowners, the financial health of their Community Association is a "black box," and the demand for transparency is the primary catalyst for internal conflict. This tension was the driving force in Saxton v. The Lakes Community Association, a case that saw homeowner Nancy Saxton take her Board to the Arizona Office of Administrative Hearings (OAH). Concerned about expenditures and a perceived lack of openness, Ms. Saxton sought an exhaustive review of the Association’s records. However, what began as a quest for financial clarity ended as a masterclass in the procedural and statutory complexities that govern HOA records requests. For community leaders and residents alike, this case underscores that the right to know is not an absolute right to see everything, exactly how and when one chooses.

The Request: 3,700 Pages and a "Plastic Tub" of Records

The dispute originated on November 5, 2012, when Ms. Saxton delivered a formal demand to inspect the Association’s financial records. The Association responded by producing a massive volume of data. On December 6, 2012, she received the initial batch of reserve studies and audits. By January 8, 2013, the production reached its peak when the Community Manager delivered the general ledgers in a large plastic tub along with several manila envelopes.

While the production totaled approximately 3,700 pages, the homeowner did not pay the associated copying fees—charged at a discounted rate of 10¢ per page—until February 19, 2013. This distinction between the date of delivery (January 8) and the date of payment (February 19) is legally significant, as the "reasonable availability" of records is measured from the time they are provided for inspection, not when the homeowner decides to finalize the transaction. Despite the volume, Ms. Saxton alleged the records were "useless" due to heavy redactions and missing pages, claiming she could not properly evaluate the HOA's spending.

The HOA’s Defense: Privacy and Procedure

During the hearing, Community Manager Christine Green Baldanza testified that the Association’s redaction process was meticulous. Contrary to the homeowner's claims of a "cover-up," the Manager noted that every single financial transaction was included in the ledgers; only specific identities and sensitive details were obscured to comply with the law.

As a Legal Analyst, it is important to note that the HOA relied on A.R.S. § 33-1805(B) to justify withholding information. Specifically, the Association redacted:

  • Payroll Information and Compensation: Protected under A.R.S. § 33-1805(B)(5).
  • Private Homeowner Information: Including names and addresses of individual members, protected under A.R.S. § 33-1805(B)(4).
  • Personnel Records: Specific complaints or job performance data of employees.

To bridge the gap, the HOA offered a compromise: Ms. Saxton could review the un-redacted documents in person at their attorney's office and obtain copies at the statutory rate of 15¢ per page. Ms. Saxton declined, testifying she found the law office "intimidating" and the trip "futile."

The Three Legal Hurdles That Dismissed the Case

The Administrative Law Judge (ALJ) dismissed the petition, not necessarily on the quality of the 3,700 pages, but on three critical legal barriers.

Hurdle 1: The Arbitration Clause

The Lakes Community Association had amended its Bylaws to include Article XV, titled "Agreement to Avoid Litigation." This ADR provision required that disputes regarding corporate governance be handled through binding arbitration rather than administrative hearings.

Analyst’s Perspective: Boards should take note that this is a powerful jurisdictional defense. However, the clause included four specific exceptions where litigation is still permitted:

  1. Collection of assessments and fines.
  2. Interpretation or enforcement of CC&Rs and Architectural Rules.
  3. Cases involving indispensable third parties.
  4. Claims that would otherwise be barred by a statute of limitations.

Because Ms. Saxton’s records request involved "governance," the ALJ ruled she had signed away her right to an administrative hearing by virtue of her membership in the Association.

Hurdle 2: The Statute of Limitations

The ALJ applied A.R.S. § 12-541(5), which requires actions based on a "liability created by statute" to be filed within one year of accrual.

  • The Trigger: Ms. Saxton made her demand on November 5, 2012.
  • The Accrual: Under A.R.S. § 33-1805(A), an HOA has ten business days to fulfill a request. Therefore, the "cause of action" accrued in mid-November 2012.
  • The Filing: Ms. Saxton did not file her petition until November 25, 2013.

The ALJ’s ruling underscores the primacy of the one-year limitations period; even if the records were deficient, the homeowner waited too long to seek legal redress.

Hurdle 3: The Standard of "Reasonable Availability"

The final hurdle was the definition of "reasonably available" under A.R.S. § 33-1805. The ALJ concluded that providing 3,700 pages—and offering an in-person review of un-redacted files at a professional office—satisfied the Association's legal duty. The court clarified an essential objective standard: subjective discomfort does not override statutory compliance. The fact that the homeowner felt "intimidated" by the lawyer's office did not mean the records were unavailable.

The Final Verdict and Homeowner Rights

The Lakes Community Association was deemed the prevailing party. In June 2014, the ALJ recommended a total dismissal of the matter. This was officially certified as the final administrative decision by the Department of Fire, Building and Life Safety in July 2014 after the Department took no action to modify or reject the ruling.

Essential Takeaways for Arizona Homeowners

  1. Watch the Clock: A records dispute is a statutory claim. In Arizona, the one-year window to file starts ten business days after your request. Delays for "health reasons" or "community unrest" rarely toll this limit.
  2. Bylaws are Contracts: If your Association has an "Agreement to Avoid Litigation" or ADR amendment, you may be barred from state hearings and forced into private arbitration.
  3. Access Over Location: "Reasonable availability" is an objective legal standard. An HOA is generally not required to mail un-redacted copies if they offer a professional location for inspection.
  4. Privacy is Protected: A.R.S. § 33-1805(B) provides explicit grounds for redaction. You have a right to see what was spent, but not necessarily who (in a personnel or private member context) received it.

Conclusion

The Saxton case highlights the delicate balance between a homeowner’s right to oversight and an Association’s duty to protect member privacy. When a records dispute reaches an impasse, "reasonableness" is the yardstick the court will use. Homeowners must understand that while transparency is required, it is bounded by privacy statutes and procedural timelines. To avoid the fate of this litigation, both parties should seek legal counsel the moment communication breaks down, ensuring that procedural deadlines do not permanently close the door on substantive rights.

Case Participants

Petitioner Side

  • Nancy Saxton (petitioner)
    The Lakes Community Association (Member)
    Homeowner
  • Steven W. Cheifetz (attorney)
    Cheifetz, Iannitelli Marcolini, P.C.
    Listed as 'Heifetz' in mailing list

Respondent Side

  • Charles E. Maxwell (attorney)
    Maxwell & Morgan, P.C.
  • Christine Green Baldanza (community manager)
    The Lakes Community Association
    Community Manager in 2012 and early 2013

Neutral Parties

  • M. Douglas (ALJ)
    Office of Administrative Hearings
  • Cliff J. Vanell (director)
    Office of Administrative Hearings
    Signed Certification of Decision
  • Gene Palma (director)
    Department of Fire, Building and Life Safety
    Agency Director
  • Joni Cage (agency staff)
    Department of Fire, Building and Life Safety
    c/o for Gene Palma
  • Rosella J. Rodriguez (clerk)
    Office of Administrative Hearings
    Mailed/transmitted decision

Other Participants

  • Marsha Hill (witness)
    The Lakes Community Association
    CPA; Former chairman of budget and finance committee
  • Maureen Harrison (witness)
    The Lakes Community Association
    Former Board Member (1993-2000, 2011-2012)