The Administrative Law Judge dismissed the petition, finding that the Petitioners failed to establish by a preponderance of the evidence that the Respondent Homeowners Association violated A.R.S. §§ 33-1803, 33-1811, or 33-1817, or any of the cited CC&R provisions concerning intentional construction delay, conflict of interest, or retaliatory fines.
Why this result: Petitioners failed to meet the burden of proof (preponderance of the evidence) on all three issues alleged in the petition.
Key Issues & Findings
Intentional delay of construction
Petitioners alleged that Respondent intentionally delayed the approval and construction of their new home for over eleven months.
Orders: Petition dismissed.
Filing fee: $0.00, Fee refunded: No
Disposition: petitioner_loss
Cited:
A.R.S. § 33-1817(B)
CC&R Article 11.2.5
Conflict of interest
Petitioners alleged that a Board Vice President and Secretary (who owned lots adjacent to Petitioners') were blocking approval of the home due to a conflict of interest.
Orders: Petition dismissed.
Filing fee: $0.00, Fee refunded: No
Disposition: petitioner_loss
Cited:
A.R.S. § 33-1811
CC&R Article 4.7
Retaliatory fines
Petitioners alleged fear of prospective retaliatory imposition of fines.
Orders: Petition dismissed.
Filing fee: $0.00, Fee refunded: No
Disposition: petitioner_loss
Cited:
A.R.S. § 33-1803(B)
CC&R Article 11.3
CC&R Article 12
Analytics Highlights
Topics: HOA, Planned Communities Act, Architectural Review Committee (ARC), Construction Delay, Conflict of Interest, Retaliatory Fines
The Administrative Law Judge dismissed the petition, finding that the Petitioners failed to establish by a preponderance of the evidence that the Respondent Homeowners Association violated A.R.S. §§ 33-1803, 33-1811, or 33-1817, or any of the cited CC&R provisions concerning intentional construction delay, conflict of interest, or retaliatory fines.
Why this result: Petitioners failed to meet the burden of proof (preponderance of the evidence) on all three issues alleged in the petition.
Key Issues & Findings
Intentional delay of construction
Petitioners alleged that Respondent intentionally delayed the approval and construction of their new home for over eleven months.
Orders: Petition dismissed.
Filing fee: $0.00, Fee refunded: No
Disposition: petitioner_loss
Cited:
A.R.S. § 33-1817(B)
CC&R Article 11.2.5
Conflict of interest
Petitioners alleged that a Board Vice President and Secretary (who owned lots adjacent to Petitioners') were blocking approval of the home due to a conflict of interest.
Orders: Petition dismissed.
Filing fee: $0.00, Fee refunded: No
Disposition: petitioner_loss
Cited:
A.R.S. § 33-1811
CC&R Article 4.7
Retaliatory fines
Petitioners alleged fear of prospective retaliatory imposition of fines.
Orders: Petition dismissed.
Filing fee: $0.00, Fee refunded: No
Disposition: petitioner_loss
Cited:
A.R.S. § 33-1803(B)
CC&R Article 11.3
CC&R Article 12
Analytics Highlights
Topics: HOA, Planned Communities Act, Architectural Review Committee (ARC), Construction Delay, Conflict of Interest, Retaliatory Fines
Additional Citations:
A.R.S. § 33-1803
A.R.S. § 33-1803(B)
A.R.S. § 33-1811
A.R.S. § 33-1817
A.R.S. § 33-1817(B)
A.R.S. § 32-2199(B)
A.R.S. § 41-1092.07(G)(2)
A.A.C. R2-19-119(A)
A.A.C. R2-19-119(B)(1)
A.A.C. R2-19-119(B)(2)
CC&R Article 4.7
CC&R Article 11.2.5
CC&R Article 11.3
CC&R Article 12
Video Overview
Audio Overview
Decision Documents
20F-H2019020-REL Decision – 769746.pdf
Uploaded 2026-01-23T17:30:42 (191.2 KB)
Questions
Question
Does a board member have a conflict of interest just because they own a lot next to mine?
Short Answer
No. Owning a neighboring lot does not automatically create a conflict of interest or imply bias.
Detailed Answer
The ALJ reasoned that in planned communities, especially smaller ones, board and committee members will inevitably have to regulate their neighbors. Without evidence of actual animus or discriminatory intent, simply owning a contiguous lot is not a conflict of interest that prevents a member from voting on architectural plans.
Alj Quote
In any homeowners’ association, but especially In a small development having only 71 lots, the persons who volunteer to serve on homeowners’ associations’ boards and ARCs will necessarily be regulating their neighbors.
Legal Basis
A.R.S. § 33-1811
Topic Tags
Conflict of Interest
Board of Directors
Neighbors
Question
Is the Architectural Review Committee (ARC) required to help me design my home to meet the guidelines?
Short Answer
No. The ARC's role is to review submitted plans for compliance, not to assist in the design process.
Detailed Answer
While an ARC might offer guidance, the decision clarifies that their official duty is strictly to review plans against the governing documents. They are not obligated to help owners or builders design compliant structures.
Alj Quote
It is not ARC’s job to help an owner design a home that complies with Respondent’s Guidelines, only to review plans that are submitted for compliance.
Legal Basis
CC&Rs Article 11
Topic Tags
Architectural Review
Design Guidelines
HOA Obligations
Question
Can I file a complaint against my HOA because I am afraid they might fine me in the future?
Short Answer
No. You cannot base a legal complaint on the speculation of future retaliatory fines.
Detailed Answer
The Administrative Law Judge ruled that a petition cannot rely on fear of potential future actions. Unless the HOA has actually assessed a fine or penalty, a claim regarding retaliatory fines is considered speculative and will be dismissed.
Alj Quote
Any prospective prohibition on fines would be based on nothing but speculation. . . . Petitioners have not established that Respondent violated A.R.S. § 33-1803(B) or Articles 11.3 or 12 by assessing retaliatory fines or penalties against Petitioners.
Legal Basis
A.R.S. § 33-1803(B)
Topic Tags
Fines
Retaliation
Dispute Resolution
Question
Who has to prove that the HOA violated the rules in a hearing?
Short Answer
The homeowner (Petitioner) bears the burden of proof.
Detailed Answer
In an administrative hearing, the homeowner filing the petition must prove that the HOA violated the statutes or CC&Rs. The standard of proof is a 'preponderance of the evidence,' meaning the homeowner must show it is more likely than not that the violation occurred.
Alj Quote
Petitioners bear the burden of proof to establish that Respondent violated the Act or Respondent’s CC&Rs by a preponderance of the evidence.
Legal Basis
A.R.S. § 41-1092.07(G)(2)
Topic Tags
Legal Standards
Burden of Proof
Hearings
Question
Is the HOA responsible for delays if my builder doesn't understand the design guidelines?
Short Answer
No. The HOA is not liable for delays caused by a builder's failure to submit compliant plans.
Detailed Answer
If an HOA's architectural committee is reasonably responsive to submissions, they are not at fault for construction delays resulting from a contractor's misunderstanding of the design rules or failure to meet requirements.
Alj Quote
On this record, it appears that Hoamco and the ARC were reasonably responsive . . . and that any delay in construction appears more likely based on Brilar principal’s imperfect understanding of the Guidelines’ requirements.
Legal Basis
A.R.S. § 33-1817(B)
Topic Tags
Architectural Review
Construction Delays
Vendor Issues
Question
Can I rely on my contractor's timeline estimates for when the HOA will approve my plans?
Short Answer
No. You should rely on the timelines specified in the CC&Rs and statutes, not third-party estimates.
Detailed Answer
The ALJ noted that a homeowner's expectations based on their builder's estimates are not binding on the HOA. The official governing documents determine the procedural timeline, and reliance on outside estimates does not constitute a violation by the HOA.
Alj Quote
Mrs. Holly candidly testified that Petiitoners’ expectations about how long it would take to build their house was based on Brilar’s principles’ estimates, not anything in statutes or Respondent’s CC&Rs . . .
Legal Basis
N/A
Topic Tags
Timelines
Construction
Expectations
Question
Can the HOA charge a fee for reviewing architectural plans?
Short Answer
Yes, if the CC&Rs allow for it.
Detailed Answer
The decision affirms that CC&Rs can grant the Architectural Review Committee the power to assess reasonable fees in connection with the review of plans.
Alj Quote
Article 11.3 of Respondent’s CC&Rs concerns general provisions for the ARC, including that it may assess reasonable fees in connection with its review of plans . . .
Legal Basis
CC&Rs Article 11.3
Topic Tags
Fees
Architectural Review
CC&Rs
Case
Docket No
20F-H2019020-REL
Case Title
Rick and Lisa Holly vs. La Barranca II Homeowners Association
Decision Date
2020-02-14
Alj Name
Diane Mihalsky
Tribunal
OAH
Agency
ADRE
Questions
Question
Does a board member have a conflict of interest just because they own a lot next to mine?
Short Answer
No. Owning a neighboring lot does not automatically create a conflict of interest or imply bias.
Detailed Answer
The ALJ reasoned that in planned communities, especially smaller ones, board and committee members will inevitably have to regulate their neighbors. Without evidence of actual animus or discriminatory intent, simply owning a contiguous lot is not a conflict of interest that prevents a member from voting on architectural plans.
Alj Quote
In any homeowners’ association, but especially In a small development having only 71 lots, the persons who volunteer to serve on homeowners’ associations’ boards and ARCs will necessarily be regulating their neighbors.
Legal Basis
A.R.S. § 33-1811
Topic Tags
Conflict of Interest
Board of Directors
Neighbors
Question
Is the Architectural Review Committee (ARC) required to help me design my home to meet the guidelines?
Short Answer
No. The ARC's role is to review submitted plans for compliance, not to assist in the design process.
Detailed Answer
While an ARC might offer guidance, the decision clarifies that their official duty is strictly to review plans against the governing documents. They are not obligated to help owners or builders design compliant structures.
Alj Quote
It is not ARC’s job to help an owner design a home that complies with Respondent’s Guidelines, only to review plans that are submitted for compliance.
Legal Basis
CC&Rs Article 11
Topic Tags
Architectural Review
Design Guidelines
HOA Obligations
Question
Can I file a complaint against my HOA because I am afraid they might fine me in the future?
Short Answer
No. You cannot base a legal complaint on the speculation of future retaliatory fines.
Detailed Answer
The Administrative Law Judge ruled that a petition cannot rely on fear of potential future actions. Unless the HOA has actually assessed a fine or penalty, a claim regarding retaliatory fines is considered speculative and will be dismissed.
Alj Quote
Any prospective prohibition on fines would be based on nothing but speculation. . . . Petitioners have not established that Respondent violated A.R.S. § 33-1803(B) or Articles 11.3 or 12 by assessing retaliatory fines or penalties against Petitioners.
Legal Basis
A.R.S. § 33-1803(B)
Topic Tags
Fines
Retaliation
Dispute Resolution
Question
Who has to prove that the HOA violated the rules in a hearing?
Short Answer
The homeowner (Petitioner) bears the burden of proof.
Detailed Answer
In an administrative hearing, the homeowner filing the petition must prove that the HOA violated the statutes or CC&Rs. The standard of proof is a 'preponderance of the evidence,' meaning the homeowner must show it is more likely than not that the violation occurred.
Alj Quote
Petitioners bear the burden of proof to establish that Respondent violated the Act or Respondent’s CC&Rs by a preponderance of the evidence.
Legal Basis
A.R.S. § 41-1092.07(G)(2)
Topic Tags
Legal Standards
Burden of Proof
Hearings
Question
Is the HOA responsible for delays if my builder doesn't understand the design guidelines?
Short Answer
No. The HOA is not liable for delays caused by a builder's failure to submit compliant plans.
Detailed Answer
If an HOA's architectural committee is reasonably responsive to submissions, they are not at fault for construction delays resulting from a contractor's misunderstanding of the design rules or failure to meet requirements.
Alj Quote
On this record, it appears that Hoamco and the ARC were reasonably responsive . . . and that any delay in construction appears more likely based on Brilar principal’s imperfect understanding of the Guidelines’ requirements.
Legal Basis
A.R.S. § 33-1817(B)
Topic Tags
Architectural Review
Construction Delays
Vendor Issues
Question
Can I rely on my contractor's timeline estimates for when the HOA will approve my plans?
Short Answer
No. You should rely on the timelines specified in the CC&Rs and statutes, not third-party estimates.
Detailed Answer
The ALJ noted that a homeowner's expectations based on their builder's estimates are not binding on the HOA. The official governing documents determine the procedural timeline, and reliance on outside estimates does not constitute a violation by the HOA.
Alj Quote
Mrs. Holly candidly testified that Petiitoners’ expectations about how long it would take to build their house was based on Brilar’s principles’ estimates, not anything in statutes or Respondent’s CC&Rs . . .
Legal Basis
N/A
Topic Tags
Timelines
Construction
Expectations
Question
Can the HOA charge a fee for reviewing architectural plans?
Short Answer
Yes, if the CC&Rs allow for it.
Detailed Answer
The decision affirms that CC&Rs can grant the Architectural Review Committee the power to assess reasonable fees in connection with the review of plans.
Alj Quote
Article 11.3 of Respondent’s CC&Rs concerns general provisions for the ARC, including that it may assess reasonable fees in connection with its review of plans . . .
Legal Basis
CC&Rs Article 11.3
Topic Tags
Fees
Architectural Review
CC&Rs
Case
Docket No
20F-H2019020-REL
Case Title
Rick and Lisa Holly vs. La Barranca II Homeowners Association
Decision Date
2020-02-14
Alj Name
Diane Mihalsky
Tribunal
OAH
Agency
ADRE
Case Participants
Petitioner Side
Rick Holly(petitioner) La Barranca II Homeowners Association Member
Lisa Holly(petitioner) La Barranca II Homeowners Association Member Also referred to as Mrs. Holly
Kevin P. Nelson(petitioner attorney) Tiffany & Bosco
Brian Bracken(witness/contractor's principal) Brilar Homes, LLC Petitioners' general contractor
Larry E. Smith(witness/contractor's principal) Brilar Homes, LLC Petitioners' general contractor
Respondent Side
La Barranca II Homeowners Association(respondent) HOA party
Edward D. O’Brien(HOA attorney) Carpenter, Hazlewood, Delgado & Bolen, LLP
Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.
Case Summary
Case ID
19F-H1919053-REL-RHG
Agency
ADRE
Tribunal
OAH
Decision Date
2019-11-18
Administrative Law Judge
Diane Mihalsky
Outcome
none
Filing Fees Refunded
$0.00
Civil Penalties
$0.00
Parties & Counsel
Petitioner
Joyce H Monsanto
Counsel
—
Respondent
Four Seasons at the Manor Homeowners Association
Counsel
Mark K. Sahl, Esq.
Alleged Violations
A.R.S. § 33-1808; CC&R § 7.9
Outcome Summary
The ALJ denied the petition, concluding that the HOA's architectural guideline limiting homeowners to one flagpole per lot, while permitting the display of both the U.S. flag and a military flag (Marine Corps flag) on that single pole, constitutes a reasonable rule under A.R.S. § 33-1808(B). The ALJ also found the Board complied with the 45-day requirement for a written appeal decision under CC&R § 7.9 by memorializing the denial in the draft meeting minutes posted by December 4, 2018,,.
Why this result: The Petitioner failed to meet her burden of proof on both statutory and CC&R violations,.
Key Issues & Findings
HOA's denial of application to install two flagpoles for US and military flags, and alleged failure to follow CC&R appeal process.
Petitioner challenged the HOA's denial of her request to install two flagpoles, arguing the restriction violated A.R.S. § 33-1808 (flag statute) and that the Board failed to provide a written decision on her appeal within 45 days as required by CC&R § 7.9, which she argued meant the request was deemed approved. The ALJ found the single flagpole restriction reasonable under A.R.S. § 33-1808(B) since both flags could be flown from one pole, and determined the Board satisfied the CC&R § 7.9 requirement by posting the decision in the meeting minutes within 45 days,.
Orders: Petitioner's petition is denied, as she failed to establish that the Respondent's Board should not have denied her application under A.R.S. § 33-1808 or CC&R § 7. The Board can properly find Petitioner in violation of Architectural Guidelines and order her to remove one of her two flagpoles.
Briefing Document: Monsanto v. Four Seasons at the Manor HOA
Executive Summary
This document synthesizes the findings and legal reasoning from the Amended Administrative Law Judge Decision in the case of Joyce H. Monsanto versus the Four Seasons at the Manor Homeowners Association (HOA). The central conflict revolves around the HOA’s denial of Ms. Monsanto’s request to install two separate flagpoles on her home to display the United States flag and the United States Marine Corps flag. The petitioner alleged this denial violated Arizona state law and the HOA’s own governing documents.
The Administrative Law Judge (ALJ) ultimately denied the petitioner’s claim, ruling in favor of the HOA. The decision established two critical points: first, that the HOA’s rule limiting homeowners to a single flagpole is a “reasonable” regulation on the “placement and manner of display” explicitly permitted under Arizona statute A.R.S. § 33-1808(B), and does not constitute a prohibition of flag display. Second, the HOA was found to have complied with its own appeal process as outlined in its Covenants, Conditions, and Restrictions (CC&Rs). The ALJ concluded that an oral denial at a board meeting, later documented in publicly posted meeting minutes, satisfied the CC&R’s requirement to “render its written decision” within a 45-day timeframe. The ruling affirms an HOA’s authority to enforce uniform aesthetic standards, provided they are reasonable and applied according to the association’s governing documents.
Case Background and Procedural History
The case was brought before the Arizona Office of Administrative Hearings (OAH) following a petition filed by homeowner Joyce H. Monsanto (“Petitioner”) against her HOA, Four Seasons at the Manor Homeowners Association (“Respondent”).
• Initial Petition: On March 6, 2019, the Petitioner filed a petition with the Arizona Department of Real Estate, alleging the HOA violated state law (A.R.S. § 33-1803) and its CC&Rs (§ 7.9) by refusing to approve her request for two flagpoles.
• First Hearing: An evidentiary hearing was held on May 30, 2019, after which the ALJ found that the Petitioner had not proven any violation by the HOA.
• Rehearing: The Commissioner of the Department of Real Estate granted the Petitioner’s request for a rehearing on August 22, 2019. This rehearing took place on October 21, 2019.
• Amended Decision: On November 18, 2019, ALJ Diane Mihalsky issued an Amended Administrative Law Judge Decision, again denying the Petitioner’s petition and affirming the previous findings. The amendment was issued to correct a typographical error and clarify the parties’ appeal rights.
The Core Dispute: A Request for Two Flagpoles
The petitioner, whose husband and two sons have long careers in the U.S. Marines and Coast Guard, sought to display both the U.S. flag and the U.S. Marine Corps flag on her home.
• The Application: On August 31, 2018, she submitted a Design Review Application to install two 6-foot-long flagpoles on the exterior wall of her house, flanking her front door.
• The Rationale: The Petitioner stated her desire for two separate poles was for aesthetic reasons, believing the display would look better. She also expressed concern that a single, larger flagpole installed in her front yard would obstruct the view from her front window.
• The Denial: On September 22, 2018, the HOA’s Architectural Committee issued a written Notice of Disapproval, citing the Architectural Guidelines which permit only one flagpole per lot.
• The Appeal: On October 1, 2018, the Petitioner submitted a written appeal to the HOA Board, arguing the denial was unreasonable, that the guidelines were not uniformly enforced, and that the board could grant a waiver under CC&R § 7.6.
Governing Rules and Statutes
The case decision rested on the interpretation of Arizona state law and the HOA’s specific governing documents.
Arizona Revised Statute § 33-1808
This statute governs the right of homeowners to display certain flags.
• Protection of Display: Subsection A states that an association “shall not prohibit the outdoor… display” of the American flag or a military flag, among others.
• Right to Regulate: Subsection B grants associations the authority to “adopt reasonable rules and regulations regarding the placement and manner of display.” It explicitly allows rules that “regulate the location and size of flagpoles,” “limit the member to displaying no more than two flags at once,” and limit flagpole height, while not prohibiting their installation.
HOA Architectural Guidelines
The community’s rules regarding flagpoles evolved but consistently maintained a key restriction.
• Original Guideline (May 24, 2016): “Poles must not exceed 12’ in height, and only one flagpole is permitted per Lot.”
• Amended Guideline (November 8, 2018): The board increased the maximum pole height to 20′ and added rules for nighttime illumination and inclement weather, but explicitly “did not change the limit of one flagpole per lot.”
HOA CC&Rs (Covenants, Conditions, and Restrictions)
The procedural requirements for architectural review and appeals were central to the Petitioner’s claim.
• Section 7.8 (Board Approval): Pertaining to initial applications, this section requires the Board to provide the owner with a “written response within sixty (60) days,” otherwise the request is deemed approved.
• Section 7.9 (Appeal): Pertaining to appeals, this section requires the Board to consult with the Architectural Committee and “render its written decision” within 45 days. A failure by the Board to render a decision in this period “shall be deemed approval.” This section does not contain the same explicit language as § 7.8 requiring the response be provided to the owner.
Analysis of the Appeal Process and Conflicting Testimonies
A significant portion of the dispute centered on the events of the November 8, 2018, HOA Board meeting, where the Petitioner’s appeal was to be considered. The accounts of what transpired at this meeting were contradictory.
The board did not consult the Architectural Committee.
The board consulted with the Architectural Committee before the meeting.
Decision
The board did not consider or make any decision on her appeal.
The board considered the appeal and made a decision.
Notification
She was never told her appeal was denied at the meeting.
He was certain the board verbally informed the Petitioner that her appeal was denied at the meeting.
On December 4, 2018, draft minutes from the November 8 meeting were posted on the HOA’s website. The Petitioner acknowledged seeing them. These minutes included the following entry:
“[Petitioner’s] last request was for a waiver that would allow her to have two flagpoles on her property (one to fly the American flag and the other to fly the Marine flag). The Board rejected this request since our CC&Rs allow for the flying of both flags on a single flagpole.”
The Petitioner argued that these publicly posted draft minutes, which were not sent directly to her, did not constitute a valid written denial of her appeal under the CC&Rs.
Administrative Law Judge’s Decision and Rationale
The ALJ’s decision methodically rejected each of the Petitioner’s claims, relying on witness credibility, statutory interpretation, and contract construction principles.
Credibility Assessment
The ALJ made a clear determination on the conflicting testimonies regarding the November 8 meeting.
• Mr. Nunziato’s testimony that the board made a decision and informed the Petitioner was found to be “credible and supported by the minutes of the meeting.”
• The Petitioner’s testimony that the board made no decision on her appeal was deemed “incredible.”
Ruling on A.R.S. § 33-1808 (State Flag Law)
The ALJ concluded that the HOA’s one-flagpole rule did not violate state law.
• The rule was found to be a “reasonable rule or regulation under A.R.S. § 33-1808(B).”
• Because the Architectural Guidelines allow for flying two flags from a single flagpole up to 20′ long, the HOA was not prohibiting the display of flags, merely regulating the manner.
• The ALJ characterized the core issue as the “Petitioner’s petition is about her choice not to install a single flagpole for her own aesthetic reasons, not Respondent’s unreasonableness or lack of patriotism.”
Ruling on CC&R § 7.9 (Appeal Process)
The ALJ found that the HOA had followed the procedure required by its own CC&Rs.
• Consultation: Based on Mr. Nunziato’s credible testimony, the board fulfilled its duty to consult with the Architectural Committee.
• “Render a Decision”: The board “rendered a decision on her appeal at the November 8, 2018 board meeting” when it orally reached a decision.
• “Written Decision”: The board created a “writing memorializing its decision” by documenting it in the meeting minutes. Because the Petitioner saw these minutes on December 4, 2018, this action occurred within the 45-day window following her October 1, 2018 appeal.
• No Delivery Requirement: The ALJ applied the “negative implication cannon of contract construction.” By comparing CC&R § 7.9 (appeals) with § 7.8 (initial applications), the judge noted that § 7.9 lacks the explicit requirement to provide the written decision to the owner. Therefore, posting the minutes was sufficient, and the Petitioner’s request was not “deemed approved.”
Final Order
Based on these findings, the ALJ issued a final, binding order.
IT IS ORDERED that the Petitioners’ petition is denied because she has not established that the Respondent’s Board should not have denied her application to install two flagpoles on her property.
The decision concludes with a notice informing the parties that the order is binding and that any appeal must be filed with the superior court within 35 days from the date of service.
Study Guide – 19F-H1919053-REL-RHG
Study Guide: Monsanto v. Four Seasons at the Manor HOA
This study guide provides a detailed review of the legal case Joyce H. Monsanto v. Four Seasons at the Manor Homeowners Association, Case No. 19F-H1919053-REL-RHG, as detailed in the Amended Administrative Law Judge Decision dated November 18, 2019. The guide includes a short-answer quiz, a corresponding answer key, suggested essay questions, and a comprehensive glossary of terms to facilitate a thorough understanding of the case’s facts, arguments, and legal conclusions.
Short-Answer Quiz
Answer the following questions in 2-3 complete sentences, based entirely on the information provided in the case document.
1. Who are the Petitioner and the Respondent in this case, and what is their relationship?
2. What specific action did the Petitioner request from the Respondent that initiated this dispute?
3. On what grounds did the Respondent’s Architectural Committee initially deny the Petitioner’s request on September 22, 2018?
4. Identify the key Arizona statute cited in the case and explain its two main provisions regarding flag displays.
5. What was the Petitioner’s primary argument regarding the Respondent’s handling of her appeal under CC&R § 7.9?
6. According to the testimony of Board President Tony Nunziato, how did the Board address the Petitioner’s appeal at the November 8, 2018 meeting?
7. What documentary evidence did the Respondent use to support the claim that a decision on the appeal was made and written down within the required timeframe?
8. Why did the Administrative Law Judge (ALJ) find the Respondent’s one-flagpole rule to be legally permissible?
9. What is the legal standard of proof required for the Petitioner in this case, and did she meet it according to the ALJ?
10. What was the final order issued by the Administrative Law Judge in this case and its practical consequence for the Petitioner?
——————————————————————————–
Answer Key
1. The Petitioner is Joyce H. Monsanto, a homeowner. The Respondent is the Four Seasons at the Manor Homeowners Association (HOA). Ms. Monsanto is a member of the Respondent HOA because she owns a house within its development in Sun City, Arizona.
2. The Petitioner submitted a Design Review Application to install two 6-foot-long flagpoles on the exterior wall of her house. She intended to fly the United States flag from one pole and the United States Marine Corps flag from the other.
3. The Architectural Committee denied the request because the community’s Architectural Guidelines only permitted one flagpole per lot. The written Notice of Disapproval explicitly stated this rule as the reason for the denial.
4. The key statute is A.R.S. § 33-1808. Its first provision, § 33-1808(A), prohibits an HOA from banning the display of the American flag and various military flags. The second provision, § 33-1808(B), allows an HOA to adopt reasonable rules regulating the placement, size, and number of flagpoles, explicitly permitting a limit of one flagpole per property.
5. The Petitioner argued that the Board violated CC&R § 7.9 because it failed to provide her with a formal written decision denying her appeal within the 45-day period. She contended that because she never received a dedicated letter, the request should have been “deemed approved” as stipulated in the CC&R for failure to render a timely decision.
6. Tony Nunziato testified that the Board did consult with the Architectural Committee regarding the appeal before the meeting. He stated with certainty that at the November 8, 2018 meeting, the Board considered the appeal and verbally informed Ms. Monsanto that her request for a waiver was denied.
7. The Respondent presented the draft minutes from the November 8, 2018 Board meeting, which were posted on the HOA’s website on December 4, 2018. These minutes explicitly stated that the Board rejected the Petitioner’s request for a waiver to have two flagpoles, fulfilling the requirement to have a written record of the decision within 45 days of her October 1 appeal.
8. The ALJ found the rule permissible because A.R.S. § 33-1808(B) explicitly grants HOAs the authority to “adopt reasonable rules and regulations” which may “regulate the location and size of flagpoles” and “shall not prohibit the installation of a flagpole.” Since the HOA’s guidelines allowed for one flagpole up to 20 feet long, capable of flying two flags, the judge concluded the rule was reasonable under the statute.
9. The required standard of proof was a “preponderance of the evidence,” meaning the Petitioner had to convince the judge that her contention was more probably true than not. The ALJ concluded that the Petitioner did not meet this burden of proof to establish that the Respondent violated any statute or its own CC&Rs.
10. The final order denied the Petitioner’s petition. The practical consequence is that the HOA’s denial of her application for two flagpoles was upheld, and the Board could therefore properly find her in violation of the Architectural Guidelines and order her to remove one of her two flagpoles.
——————————————————————————–
Suggested Essay Questions
1. Analyze the conflict between A.R.S. § 33-1808(A), which protects a homeowner’s right to display military flags, and § 33-1808(B), which grants HOAs regulatory power. How did the Administrative Law Judge balance these two provisions to reach a conclusion in this case?
2. Discuss the concept of “burden of proof” as it applied to the Petitioner. Detail the specific claims made by Joyce Monsanto and explain why, according to the legal decision, she failed to establish them by a “preponderance of the evidence.”
3. Examine the procedural dispute surrounding CC&R § 7.9. Contrast the Petitioner’s interpretation of a “written decision” with the interpretation ultimately adopted by the Administrative Law Judge, referencing the role of the verbal notification and the meeting minutes.
4. Evaluate the role of testimony and credibility in this administrative hearing. Compare and contrast the testimony provided by Petitioner Joyce Monsanto and Respondent’s Board President Tony Nunziato regarding the events of the November 8, 2018 board meeting, and explain why the judge found Mr. Nunziato’s account more credible.
5. Based on the facts presented, construct an argument that the HOA’s actions, while legally permissible according to the judge, were inconsistent with the patriotic values of its community, which includes many retired military members. Conversely, construct an argument defending the Board’s decision as a necessary and fair application of rules essential for maintaining community standards.
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Glossary of Key Terms
Definition in Context
Administrative Law Judge (ALJ)
An independent judge who presides over administrative hearings, makes findings of fact, and issues legal decisions. In this case, Diane Mihalsky served as the ALJ for the Office of Administrative Hearings.
A.R.S. § 33-1808
An Arizona Revised Statute that governs the display of flags in planned communities. It forbids HOAs from prohibiting certain flags (like the U.S. and military flags) but permits them to establish reasonable rules regarding the number, size, and location of flagpoles.
Architectural Committee
A committee established by the HOA’s CC&Rs responsible for reviewing and approving or disapproving homeowners’ applications for external modifications to their property, such as installing flagpoles.
Architectural Guidelines
The specific rules adopted by the HOA that set forth requirements for property modifications. In this case, the guidelines limited each lot to one flagpole, with a maximum height of 20 feet.
Burden of Proof
The legal obligation of a party in a dispute to provide sufficient evidence to prove their claim. The Petitioner, Joyce Monsanto, bore the burden of proof to show the HOA had violated the law or its own rules.
CC&Rs (Covenants, Conditions, and Restrictions)
The governing legal documents that create the rules for a planned community. The Petitioner alleged the Respondent violated CC&R § 7.9, which outlines the appeal process for disapproved architectural applications.
Declarant
The original developer of a planned community who establishes the initial CC&Rs. In this case, K. Hovnanian was the Declarant for Four Seasons at the Manor.
Homeowners’ Association (HOA)
The governing organization in a planned community responsible for enforcing the CC&Rs and managing common areas. The Respondent, Four Seasons at the Manor Homeowners Association, is an HOA.
Negative Implication
A principle of legal interpretation which holds that the explicit inclusion of one thing implies the intentional exclusion of another. The ALJ used this to argue that because CC&R § 7.9 (appeals) does not specify that a written decision must be sent to the owner, unlike CC&R § 7.8 (initial applications), that requirement should not be read into the appeal rule.
Office of Administrative Hearings (OAH)
An independent Arizona state agency that conducts evidentiary hearings for other state agencies, providing an impartial forum to resolve disputes.
Petitioner
The party who initiates a legal action by filing a petition. In this case, Joyce H. Monsanto is the Petitioner.
Preponderance of the Evidence
The evidentiary standard required in this civil case. It is defined as proof that convinces the trier of fact (the judge) that a contention is “more probably true than not.”
Respondent
The party against whom a petition is filed. In this case, the Four Seasons at the Manor Homeowners Association is the Respondent.
Restrictive Covenant
A legally enforceable rule within the CC&Rs that limits what a homeowner can do with their property. The rule limiting homes to one flagpole is an example of a restrictive covenant.
Waiver
The act of intentionally relinquishing a known right or claim. The Petitioner argued that the HOA board could, and should, have waived the one-flagpole rule for her under CC&R § 7.6.
Blog Post – 19F-H1919053-REL-RHG
HOA vs. Military Family: 4 Lessons from a Legal Battle Over a Flagpole
For Joyce Monsanto, a member of a dedicated military family, displaying her patriotism was a matter of pride. Her husband served 25 years in the Marines, and her two sons have spent decades in the Marines and the Coast Guard. Naturally, she wanted to fly both the flag of the United States and the flag of the U.S. Marine Corps at her Arizona home. But when she submitted her plan to her Homeowners Association (HOA), she was met with a firm “no.”
The conflict wasn’t about the flags themselves. The Four Seasons at the Manor HOA had no issue with her displaying both. The dispute centered on how she wanted to display them. It was a disagreement over her vision for a symmetrical, two-pole display versus the HOA’s “one flagpole per lot” rule. This architectural dispute escalated from a simple request into a formal administrative hearing.
Ms. Monsanto’s fight reveals several surprising truths about the power of HOA rules and the specific language written into state law. Her case ultimately failed on two fronts—a substantive challenge to the rule itself, and a procedural challenge to how the HOA handled her appeal. Here’s what every homeowner can learn from each.
1. Your Right to Fly the Flag Has Limits—And They’re Written into Law.
Many homeowners believe the right to fly the American flag is unconditional. However, the legal reality is more nuanced. While Arizona law (A.R.S. § 33-1808) prevents an HOA from outright prohibiting the display of U.S. or military flags, it explicitly allows the association to create “reasonable rules and regulations” for their placement and manner of display.
The statute is specific about what these rules can cover. An HOA can legally regulate the size and location of flagpoles and can limit a homeowner to displaying no more than two flags at once. In this case, the HOA’s architectural guidelines permitted two flags, but only on a single flagpole. The Administrative Law Judge found this “one flagpole per lot” rule was a “reasonable” regulation and therefore perfectly legal. To underscore that the HOA’s stance was not about a lack of patriotism, the judge noted testimony that the HOA president himself “placed 140 small flags on his property” for Memorial Day. The issue was about the uniform enforcement of an architectural rule, not the patriotic display itself.
2. Your Personal Taste Is No Match for the Community Rulebook.
During the hearing, Ms. Monsanto acknowledged that she could fly both of her flags from a single pole as the HOA rules allowed. Her reason for wanting two poles was a matter of personal preference. She testified that she “wanted to install two flagpoles for aesthetic reasons” and also felt that a single pole placed in the middle of her lot would block the view from her front window.
The judge was unmoved by this line of reasoning. In the final decision, the response was direct and unambiguous:
Petitioner’s petition is about her choice not to install a single flagpole for her own aesthetic reasons, not Respondent’s unreasonableness or lack of patriotism.
This is a foundational principle of community association law: homeowners trade a degree of personal autonomy for the perceived benefits of uniform standards and predictable property values. The judge’s decision simply reaffirms that bargain. In the world of planned communities, the established rulebook will almost always outweigh an individual’s personal taste.
3. In HOA Law, the Appeal Isn’t a Re-do—It’s a Different Process.
One of Ms. Monsanto’s key arguments was procedural. She believed her appeal should have been automatically approved because the HOA failed to provide a written decision within the 45-day deadline stipulated in its own rules (CC&R § 7.9). This is where the judge identified a subtle but crucial legal distinction buried in the HOA’s governing documents.
The HOA’s CC&Rs had two different sections for architectural requests:
• CC&R § 7.8 (Initial Requests): This section explicitly required the Board to “inform the submitting party of the final decision” with a “written response.”
• CC&R § 7.9 (Appeals): This section, however, only required the Board to “render its written decision” within 45 days.
That small difference in wording—”written response” versus “written decision”—was the linchpin of her procedural case. The judge ruled that for an appeal, the HOA was not required to send a personal letter or direct notice to Ms. Monsanto. It only had to create a written record of its decision within the timeframe.
4. A Post on an HOA Website Can Count as an Official “Written Decision.”
The final surprise came down to what constitutes a “written decision” and how the deadline was met. Ms. Monsanto was waiting for a formal letter informing her that her appeal had been denied. She never received one. Her appeal was filed on October 1, 2018, starting a 45-day clock.
The judge found the HOA satisfied its obligation in a two-step process:
1. The Decision: The Board verbally denied her appeal during its public meeting on November 8, 2018. This action, which occurred 38 days after her appeal, fulfilled the requirement to “render its decision” within the 45-day period.
2. The Writing: That decision was then recorded in the draft meeting minutes, which were posted on the Board’s website on December 4, 2018. Ms. Monsanto acknowledged seeing the posted minutes.
The judge ruled that these online minutes satisfied the separate legal requirement for a “writing memorializing its decision.” Even though they weren’t sent directly to her, the publicly posted minutes served as the official record of the timely denial of her appeal, closing the final door on her argument for automatic approval.
Conclusion: Before You Plant Your Flag, Read the Fine Print
Joyce Monsanto’s case is a cautionary tale on two levels. First, it shows that even cherished rights like displaying the flag are subject to reasonable, neutrally-applied community rules. Second, and more critically, it demonstrates that procedural arguments live and die by the most precise definitions in the governing documents. A single word can be the difference between winning an appeal and being ordered to take your flagpole down.
This case came down to the difference between a “written response” and a “written decision”—do you know what the fine print says about your rights in your community?
Case Participants
Petitioner Side
Joyce H Monsanto(petitioner) Appeared on her own behalf
Respondent Side
Mark K. Sahl(HOA attorney) Carpenter, Hazlewood, Delgado & Bolen, LLP
Anthony Nunziato(board member) Four Seasons at the Manor Homeowners Association President of the Board of Directors; also referred to as 'Tony'
Annette McCraw(property manager) Community Manager/Trestle Management (implied) Sent Notice of Disapproval on behalf of Respondent
Marc Vasquez(HOA representative) Addressed Petitioner's claim regarding violation letters at the Board meeting
Neutral Parties
Diane Mihalsky(ALJ) Office of Administrative Hearings
Judy Lowe(Commissioner) Arizona Department of Real Estate
Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.
Case Summary
Case ID
19F-H1919053-REL-RHG
Agency
ADRE
Tribunal
OAH
Decision Date
2019-11-18
Administrative Law Judge
Diane Mihalsky
Outcome
none
Filing Fees Refunded
$0.00
Civil Penalties
$0.00
Parties & Counsel
Petitioner
Joyce H Monsanto
Counsel
—
Respondent
Four Seasons at the Manor Homeowners Association
Counsel
Mark K. Sahl, Esq.
Alleged Violations
A.R.S. § 33-1808; CC&R § 7.9
Outcome Summary
The ALJ denied the Petitioner's request, finding she had not established that the Respondent HOA violated A.R.S. § 33-1808 or CC&R § 7,. The HOA's Architectural Guidelines, which limit the display to one flagpole per lot but allow two flags (US and military) to be flown from it, were deemed reasonable rules under A.R.S. § 33-1808(B),. The Board was found to have rendered a decision and memorialized it in writing within the timeframe required by CC&R § 7.9,.
Why this result: Petitioner failed to meet her burden of proof to show the HOA's rule limiting flagpoles was unreasonable under A.R.S. § 33-1808(B) or that the HOA violated the procedural requirements of CC&R § 7.9 during the appeal process,,.
Key Issues & Findings
Refusal to allow two flagpoles to display US and Marine Corps flags and alleged violation of CC&R appeal procedure.
Petitioner filed a petition alleging the HOA violated A.R.S. § 33-1803 and CC&R § 7.9 by refusing to allow her to install two flagpoles for the U.S. flag and the U.S. Marine Corps flag, contrary to Architectural Guidelines limiting installations to one flagpole per lot,,,. Petitioner also argued the Board failed to properly handle her appeal as required by CC&R § 7.9,. The ALJ found that the single flagpole limit was a reasonable rule under A.R.S. § 33-1808(B) since both flags could be flown from one pole, and Petitioner failed to establish a violation of CC&R § 7.9,,,.
Orders: Petitioners’ petition is denied. The Board can properly find Petitioner in violation of the Architectural Guidelines and order her to remove one of her two flagpoles,.
Briefing Document: Monsanto v. Four Seasons at the Manor HOA
Executive Summary
This document synthesizes the findings and legal reasoning from the Amended Administrative Law Judge Decision in the case of Joyce H. Monsanto versus the Four Seasons at the Manor Homeowners Association (HOA). The central conflict revolves around the HOA’s denial of Ms. Monsanto’s request to install two separate flagpoles on her home to display the United States flag and the United States Marine Corps flag. The petitioner alleged this denial violated Arizona state law and the HOA’s own governing documents.
The Administrative Law Judge (ALJ) ultimately denied the petitioner’s claim, ruling in favor of the HOA. The decision established two critical points: first, that the HOA’s rule limiting homeowners to a single flagpole is a “reasonable” regulation on the “placement and manner of display” explicitly permitted under Arizona statute A.R.S. § 33-1808(B), and does not constitute a prohibition of flag display. Second, the HOA was found to have complied with its own appeal process as outlined in its Covenants, Conditions, and Restrictions (CC&Rs). The ALJ concluded that an oral denial at a board meeting, later documented in publicly posted meeting minutes, satisfied the CC&R’s requirement to “render its written decision” within a 45-day timeframe. The ruling affirms an HOA’s authority to enforce uniform aesthetic standards, provided they are reasonable and applied according to the association’s governing documents.
Case Background and Procedural History
The case was brought before the Arizona Office of Administrative Hearings (OAH) following a petition filed by homeowner Joyce H. Monsanto (“Petitioner”) against her HOA, Four Seasons at the Manor Homeowners Association (“Respondent”).
• Initial Petition: On March 6, 2019, the Petitioner filed a petition with the Arizona Department of Real Estate, alleging the HOA violated state law (A.R.S. § 33-1803) and its CC&Rs (§ 7.9) by refusing to approve her request for two flagpoles.
• First Hearing: An evidentiary hearing was held on May 30, 2019, after which the ALJ found that the Petitioner had not proven any violation by the HOA.
• Rehearing: The Commissioner of the Department of Real Estate granted the Petitioner’s request for a rehearing on August 22, 2019. This rehearing took place on October 21, 2019.
• Amended Decision: On November 18, 2019, ALJ Diane Mihalsky issued an Amended Administrative Law Judge Decision, again denying the Petitioner’s petition and affirming the previous findings. The amendment was issued to correct a typographical error and clarify the parties’ appeal rights.
The Core Dispute: A Request for Two Flagpoles
The petitioner, whose husband and two sons have long careers in the U.S. Marines and Coast Guard, sought to display both the U.S. flag and the U.S. Marine Corps flag on her home.
• The Application: On August 31, 2018, she submitted a Design Review Application to install two 6-foot-long flagpoles on the exterior wall of her house, flanking her front door.
• The Rationale: The Petitioner stated her desire for two separate poles was for aesthetic reasons, believing the display would look better. She also expressed concern that a single, larger flagpole installed in her front yard would obstruct the view from her front window.
• The Denial: On September 22, 2018, the HOA’s Architectural Committee issued a written Notice of Disapproval, citing the Architectural Guidelines which permit only one flagpole per lot.
• The Appeal: On October 1, 2018, the Petitioner submitted a written appeal to the HOA Board, arguing the denial was unreasonable, that the guidelines were not uniformly enforced, and that the board could grant a waiver under CC&R § 7.6.
Governing Rules and Statutes
The case decision rested on the interpretation of Arizona state law and the HOA’s specific governing documents.
Arizona Revised Statute § 33-1808
This statute governs the right of homeowners to display certain flags.
• Protection of Display: Subsection A states that an association “shall not prohibit the outdoor… display” of the American flag or a military flag, among others.
• Right to Regulate: Subsection B grants associations the authority to “adopt reasonable rules and regulations regarding the placement and manner of display.” It explicitly allows rules that “regulate the location and size of flagpoles,” “limit the member to displaying no more than two flags at once,” and limit flagpole height, while not prohibiting their installation.
HOA Architectural Guidelines
The community’s rules regarding flagpoles evolved but consistently maintained a key restriction.
• Original Guideline (May 24, 2016): “Poles must not exceed 12’ in height, and only one flagpole is permitted per Lot.”
• Amended Guideline (November 8, 2018): The board increased the maximum pole height to 20′ and added rules for nighttime illumination and inclement weather, but explicitly “did not change the limit of one flagpole per lot.”
HOA CC&Rs (Covenants, Conditions, and Restrictions)
The procedural requirements for architectural review and appeals were central to the Petitioner’s claim.
• Section 7.8 (Board Approval): Pertaining to initial applications, this section requires the Board to provide the owner with a “written response within sixty (60) days,” otherwise the request is deemed approved.
• Section 7.9 (Appeal): Pertaining to appeals, this section requires the Board to consult with the Architectural Committee and “render its written decision” within 45 days. A failure by the Board to render a decision in this period “shall be deemed approval.” This section does not contain the same explicit language as § 7.8 requiring the response be provided to the owner.
Analysis of the Appeal Process and Conflicting Testimonies
A significant portion of the dispute centered on the events of the November 8, 2018, HOA Board meeting, where the Petitioner’s appeal was to be considered. The accounts of what transpired at this meeting were contradictory.
The board did not consult the Architectural Committee.
The board consulted with the Architectural Committee before the meeting.
Decision
The board did not consider or make any decision on her appeal.
The board considered the appeal and made a decision.
Notification
She was never told her appeal was denied at the meeting.
He was certain the board verbally informed the Petitioner that her appeal was denied at the meeting.
On December 4, 2018, draft minutes from the November 8 meeting were posted on the HOA’s website. The Petitioner acknowledged seeing them. These minutes included the following entry:
“[Petitioner’s] last request was for a waiver that would allow her to have two flagpoles on her property (one to fly the American flag and the other to fly the Marine flag). The Board rejected this request since our CC&Rs allow for the flying of both flags on a single flagpole.”
The Petitioner argued that these publicly posted draft minutes, which were not sent directly to her, did not constitute a valid written denial of her appeal under the CC&Rs.
Administrative Law Judge’s Decision and Rationale
The ALJ’s decision methodically rejected each of the Petitioner’s claims, relying on witness credibility, statutory interpretation, and contract construction principles.
Credibility Assessment
The ALJ made a clear determination on the conflicting testimonies regarding the November 8 meeting.
• Mr. Nunziato’s testimony that the board made a decision and informed the Petitioner was found to be “credible and supported by the minutes of the meeting.”
• The Petitioner’s testimony that the board made no decision on her appeal was deemed “incredible.”
Ruling on A.R.S. § 33-1808 (State Flag Law)
The ALJ concluded that the HOA’s one-flagpole rule did not violate state law.
• The rule was found to be a “reasonable rule or regulation under A.R.S. § 33-1808(B).”
• Because the Architectural Guidelines allow for flying two flags from a single flagpole up to 20′ long, the HOA was not prohibiting the display of flags, merely regulating the manner.
• The ALJ characterized the core issue as the “Petitioner’s petition is about her choice not to install a single flagpole for her own aesthetic reasons, not Respondent’s unreasonableness or lack of patriotism.”
Ruling on CC&R § 7.9 (Appeal Process)
The ALJ found that the HOA had followed the procedure required by its own CC&Rs.
• Consultation: Based on Mr. Nunziato’s credible testimony, the board fulfilled its duty to consult with the Architectural Committee.
• “Render a Decision”: The board “rendered a decision on her appeal at the November 8, 2018 board meeting” when it orally reached a decision.
• “Written Decision”: The board created a “writing memorializing its decision” by documenting it in the meeting minutes. Because the Petitioner saw these minutes on December 4, 2018, this action occurred within the 45-day window following her October 1, 2018 appeal.
• No Delivery Requirement: The ALJ applied the “negative implication cannon of contract construction.” By comparing CC&R § 7.9 (appeals) with § 7.8 (initial applications), the judge noted that § 7.9 lacks the explicit requirement to provide the written decision to the owner. Therefore, posting the minutes was sufficient, and the Petitioner’s request was not “deemed approved.”
Final Order
Based on these findings, the ALJ issued a final, binding order.
IT IS ORDERED that the Petitioners’ petition is denied because she has not established that the Respondent’s Board should not have denied her application to install two flagpoles on her property.
The decision concludes with a notice informing the parties that the order is binding and that any appeal must be filed with the superior court within 35 days from the date of service.
Study Guide – 19F-H1919053-REL-RHG
Study Guide: Monsanto v. Four Seasons at the Manor HOA
This study guide provides a detailed review of the legal case Joyce H. Monsanto v. Four Seasons at the Manor Homeowners Association, Case No. 19F-H1919053-REL-RHG, as detailed in the Amended Administrative Law Judge Decision dated November 18, 2019. The guide includes a short-answer quiz, a corresponding answer key, suggested essay questions, and a comprehensive glossary of terms to facilitate a thorough understanding of the case’s facts, arguments, and legal conclusions.
Short-Answer Quiz
Answer the following questions in 2-3 complete sentences, based entirely on the information provided in the case document.
1. Who are the Petitioner and the Respondent in this case, and what is their relationship?
2. What specific action did the Petitioner request from the Respondent that initiated this dispute?
3. On what grounds did the Respondent’s Architectural Committee initially deny the Petitioner’s request on September 22, 2018?
4. Identify the key Arizona statute cited in the case and explain its two main provisions regarding flag displays.
5. What was the Petitioner’s primary argument regarding the Respondent’s handling of her appeal under CC&R § 7.9?
6. According to the testimony of Board President Tony Nunziato, how did the Board address the Petitioner’s appeal at the November 8, 2018 meeting?
7. What documentary evidence did the Respondent use to support the claim that a decision on the appeal was made and written down within the required timeframe?
8. Why did the Administrative Law Judge (ALJ) find the Respondent’s one-flagpole rule to be legally permissible?
9. What is the legal standard of proof required for the Petitioner in this case, and did she meet it according to the ALJ?
10. What was the final order issued by the Administrative Law Judge in this case and its practical consequence for the Petitioner?
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Answer Key
1. The Petitioner is Joyce H. Monsanto, a homeowner. The Respondent is the Four Seasons at the Manor Homeowners Association (HOA). Ms. Monsanto is a member of the Respondent HOA because she owns a house within its development in Sun City, Arizona.
2. The Petitioner submitted a Design Review Application to install two 6-foot-long flagpoles on the exterior wall of her house. She intended to fly the United States flag from one pole and the United States Marine Corps flag from the other.
3. The Architectural Committee denied the request because the community’s Architectural Guidelines only permitted one flagpole per lot. The written Notice of Disapproval explicitly stated this rule as the reason for the denial.
4. The key statute is A.R.S. § 33-1808. Its first provision, § 33-1808(A), prohibits an HOA from banning the display of the American flag and various military flags. The second provision, § 33-1808(B), allows an HOA to adopt reasonable rules regulating the placement, size, and number of flagpoles, explicitly permitting a limit of one flagpole per property.
5. The Petitioner argued that the Board violated CC&R § 7.9 because it failed to provide her with a formal written decision denying her appeal within the 45-day period. She contended that because she never received a dedicated letter, the request should have been “deemed approved” as stipulated in the CC&R for failure to render a timely decision.
6. Tony Nunziato testified that the Board did consult with the Architectural Committee regarding the appeal before the meeting. He stated with certainty that at the November 8, 2018 meeting, the Board considered the appeal and verbally informed Ms. Monsanto that her request for a waiver was denied.
7. The Respondent presented the draft minutes from the November 8, 2018 Board meeting, which were posted on the HOA’s website on December 4, 2018. These minutes explicitly stated that the Board rejected the Petitioner’s request for a waiver to have two flagpoles, fulfilling the requirement to have a written record of the decision within 45 days of her October 1 appeal.
8. The ALJ found the rule permissible because A.R.S. § 33-1808(B) explicitly grants HOAs the authority to “adopt reasonable rules and regulations” which may “regulate the location and size of flagpoles” and “shall not prohibit the installation of a flagpole.” Since the HOA’s guidelines allowed for one flagpole up to 20 feet long, capable of flying two flags, the judge concluded the rule was reasonable under the statute.
9. The required standard of proof was a “preponderance of the evidence,” meaning the Petitioner had to convince the judge that her contention was more probably true than not. The ALJ concluded that the Petitioner did not meet this burden of proof to establish that the Respondent violated any statute or its own CC&Rs.
10. The final order denied the Petitioner’s petition. The practical consequence is that the HOA’s denial of her application for two flagpoles was upheld, and the Board could therefore properly find her in violation of the Architectural Guidelines and order her to remove one of her two flagpoles.
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Suggested Essay Questions
1. Analyze the conflict between A.R.S. § 33-1808(A), which protects a homeowner’s right to display military flags, and § 33-1808(B), which grants HOAs regulatory power. How did the Administrative Law Judge balance these two provisions to reach a conclusion in this case?
2. Discuss the concept of “burden of proof” as it applied to the Petitioner. Detail the specific claims made by Joyce Monsanto and explain why, according to the legal decision, she failed to establish them by a “preponderance of the evidence.”
3. Examine the procedural dispute surrounding CC&R § 7.9. Contrast the Petitioner’s interpretation of a “written decision” with the interpretation ultimately adopted by the Administrative Law Judge, referencing the role of the verbal notification and the meeting minutes.
4. Evaluate the role of testimony and credibility in this administrative hearing. Compare and contrast the testimony provided by Petitioner Joyce Monsanto and Respondent’s Board President Tony Nunziato regarding the events of the November 8, 2018 board meeting, and explain why the judge found Mr. Nunziato’s account more credible.
5. Based on the facts presented, construct an argument that the HOA’s actions, while legally permissible according to the judge, were inconsistent with the patriotic values of its community, which includes many retired military members. Conversely, construct an argument defending the Board’s decision as a necessary and fair application of rules essential for maintaining community standards.
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Glossary of Key Terms
Definition in Context
Administrative Law Judge (ALJ)
An independent judge who presides over administrative hearings, makes findings of fact, and issues legal decisions. In this case, Diane Mihalsky served as the ALJ for the Office of Administrative Hearings.
A.R.S. § 33-1808
An Arizona Revised Statute that governs the display of flags in planned communities. It forbids HOAs from prohibiting certain flags (like the U.S. and military flags) but permits them to establish reasonable rules regarding the number, size, and location of flagpoles.
Architectural Committee
A committee established by the HOA’s CC&Rs responsible for reviewing and approving or disapproving homeowners’ applications for external modifications to their property, such as installing flagpoles.
Architectural Guidelines
The specific rules adopted by the HOA that set forth requirements for property modifications. In this case, the guidelines limited each lot to one flagpole, with a maximum height of 20 feet.
Burden of Proof
The legal obligation of a party in a dispute to provide sufficient evidence to prove their claim. The Petitioner, Joyce Monsanto, bore the burden of proof to show the HOA had violated the law or its own rules.
CC&Rs (Covenants, Conditions, and Restrictions)
The governing legal documents that create the rules for a planned community. The Petitioner alleged the Respondent violated CC&R § 7.9, which outlines the appeal process for disapproved architectural applications.
Declarant
The original developer of a planned community who establishes the initial CC&Rs. In this case, K. Hovnanian was the Declarant for Four Seasons at the Manor.
Homeowners’ Association (HOA)
The governing organization in a planned community responsible for enforcing the CC&Rs and managing common areas. The Respondent, Four Seasons at the Manor Homeowners Association, is an HOA.
Negative Implication
A principle of legal interpretation which holds that the explicit inclusion of one thing implies the intentional exclusion of another. The ALJ used this to argue that because CC&R § 7.9 (appeals) does not specify that a written decision must be sent to the owner, unlike CC&R § 7.8 (initial applications), that requirement should not be read into the appeal rule.
Office of Administrative Hearings (OAH)
An independent Arizona state agency that conducts evidentiary hearings for other state agencies, providing an impartial forum to resolve disputes.
Petitioner
The party who initiates a legal action by filing a petition. In this case, Joyce H. Monsanto is the Petitioner.
Preponderance of the Evidence
The evidentiary standard required in this civil case. It is defined as proof that convinces the trier of fact (the judge) that a contention is “more probably true than not.”
Respondent
The party against whom a petition is filed. In this case, the Four Seasons at the Manor Homeowners Association is the Respondent.
Restrictive Covenant
A legally enforceable rule within the CC&Rs that limits what a homeowner can do with their property. The rule limiting homes to one flagpole is an example of a restrictive covenant.
Waiver
The act of intentionally relinquishing a known right or claim. The Petitioner argued that the HOA board could, and should, have waived the one-flagpole rule for her under CC&R § 7.6.
Blog Post – 19F-H1919053-REL-RHG
HOA vs. Military Family: 4 Lessons from a Legal Battle Over a Flagpole
For Joyce Monsanto, a member of a dedicated military family, displaying her patriotism was a matter of pride. Her husband served 25 years in the Marines, and her two sons have spent decades in the Marines and the Coast Guard. Naturally, she wanted to fly both the flag of the United States and the flag of the U.S. Marine Corps at her Arizona home. But when she submitted her plan to her Homeowners Association (HOA), she was met with a firm “no.”
The conflict wasn’t about the flags themselves. The Four Seasons at the Manor HOA had no issue with her displaying both. The dispute centered on how she wanted to display them. It was a disagreement over her vision for a symmetrical, two-pole display versus the HOA’s “one flagpole per lot” rule. This architectural dispute escalated from a simple request into a formal administrative hearing.
Ms. Monsanto’s fight reveals several surprising truths about the power of HOA rules and the specific language written into state law. Her case ultimately failed on two fronts—a substantive challenge to the rule itself, and a procedural challenge to how the HOA handled her appeal. Here’s what every homeowner can learn from each.
1. Your Right to Fly the Flag Has Limits—And They’re Written into Law.
Many homeowners believe the right to fly the American flag is unconditional. However, the legal reality is more nuanced. While Arizona law (A.R.S. § 33-1808) prevents an HOA from outright prohibiting the display of U.S. or military flags, it explicitly allows the association to create “reasonable rules and regulations” for their placement and manner of display.
The statute is specific about what these rules can cover. An HOA can legally regulate the size and location of flagpoles and can limit a homeowner to displaying no more than two flags at once. In this case, the HOA’s architectural guidelines permitted two flags, but only on a single flagpole. The Administrative Law Judge found this “one flagpole per lot” rule was a “reasonable” regulation and therefore perfectly legal. To underscore that the HOA’s stance was not about a lack of patriotism, the judge noted testimony that the HOA president himself “placed 140 small flags on his property” for Memorial Day. The issue was about the uniform enforcement of an architectural rule, not the patriotic display itself.
2. Your Personal Taste Is No Match for the Community Rulebook.
During the hearing, Ms. Monsanto acknowledged that she could fly both of her flags from a single pole as the HOA rules allowed. Her reason for wanting two poles was a matter of personal preference. She testified that she “wanted to install two flagpoles for aesthetic reasons” and also felt that a single pole placed in the middle of her lot would block the view from her front window.
The judge was unmoved by this line of reasoning. In the final decision, the response was direct and unambiguous:
Petitioner’s petition is about her choice not to install a single flagpole for her own aesthetic reasons, not Respondent’s unreasonableness or lack of patriotism.
This is a foundational principle of community association law: homeowners trade a degree of personal autonomy for the perceived benefits of uniform standards and predictable property values. The judge’s decision simply reaffirms that bargain. In the world of planned communities, the established rulebook will almost always outweigh an individual’s personal taste.
3. In HOA Law, the Appeal Isn’t a Re-do—It’s a Different Process.
One of Ms. Monsanto’s key arguments was procedural. She believed her appeal should have been automatically approved because the HOA failed to provide a written decision within the 45-day deadline stipulated in its own rules (CC&R § 7.9). This is where the judge identified a subtle but crucial legal distinction buried in the HOA’s governing documents.
The HOA’s CC&Rs had two different sections for architectural requests:
• CC&R § 7.8 (Initial Requests): This section explicitly required the Board to “inform the submitting party of the final decision” with a “written response.”
• CC&R § 7.9 (Appeals): This section, however, only required the Board to “render its written decision” within 45 days.
That small difference in wording—”written response” versus “written decision”—was the linchpin of her procedural case. The judge ruled that for an appeal, the HOA was not required to send a personal letter or direct notice to Ms. Monsanto. It only had to create a written record of its decision within the timeframe.
4. A Post on an HOA Website Can Count as an Official “Written Decision.”
The final surprise came down to what constitutes a “written decision” and how the deadline was met. Ms. Monsanto was waiting for a formal letter informing her that her appeal had been denied. She never received one. Her appeal was filed on October 1, 2018, starting a 45-day clock.
The judge found the HOA satisfied its obligation in a two-step process:
1. The Decision: The Board verbally denied her appeal during its public meeting on November 8, 2018. This action, which occurred 38 days after her appeal, fulfilled the requirement to “render its decision” within the 45-day period.
2. The Writing: That decision was then recorded in the draft meeting minutes, which were posted on the Board’s website on December 4, 2018. Ms. Monsanto acknowledged seeing the posted minutes.
The judge ruled that these online minutes satisfied the separate legal requirement for a “writing memorializing its decision.” Even though they weren’t sent directly to her, the publicly posted minutes served as the official record of the timely denial of her appeal, closing the final door on her argument for automatic approval.
Conclusion: Before You Plant Your Flag, Read the Fine Print
Joyce Monsanto’s case is a cautionary tale on two levels. First, it shows that even cherished rights like displaying the flag are subject to reasonable, neutrally-applied community rules. Second, and more critically, it demonstrates that procedural arguments live and die by the most precise definitions in the governing documents. A single word can be the difference between winning an appeal and being ordered to take your flagpole down.
This case came down to the difference between a “written response” and a “written decision”—do you know what the fine print says about your rights in your community?
Case Participants
Petitioner Side
Joyce H Monsanto(petitioner) Appeared on her own behalf
Respondent Side
Mark K. Sahl(HOA attorney) Carpenter, Hazlewood, Delgado & Bolen, LLP
Anthony Nunziato(board member) Four Seasons at the Manor Homeowners Association President of the Board of Directors; also referred to as 'Tony'
Annette McCraw(property manager) Community Manager/Trestle Management (implied) Sent Notice of Disapproval on behalf of Respondent
Marc Vasquez(HOA representative) Addressed Petitioner's claim regarding violation letters at the Board meeting
Neutral Parties
Diane Mihalsky(ALJ) Office of Administrative Hearings
Judy Lowe(Commissioner) Arizona Department of Real Estate
The Petitioner's request for a hearing was denied and the petition was dismissed because the Petitioner failed to prove the Homeowners Association violated A.R.S. § 33-1804(B) or its Bylaw 1.5 by refusing to place a proposed bylaw amendment on the meeting agenda or ballot.
Why this result: The relevant statute and HOA bylaws do not mandate that the Board add a member-proposed amendment to the agenda; the member has the independent recourse of gathering member support (25% or 1/4 of votes) to call a special meeting, a route the Petitioner was aware of but did not pursue.
Key Issues & Findings
Failure to place a proposed bylaw amendment on the agenda of the annual meeting
Petitioner alleged Respondent HOA violated A.R.S. § 33-1804(B) and Bylaw 1.5 by refusing to place his proposed bylaw amendment (Bylaw 3.13, concerning banning directors whose actions resulted in a paid claim) on the agenda or ballot for the annual meeting.
Orders: Petition denied because Petitioner did not establish that Respondent violated the cited statute or bylaw by declining to add the proposed amendment to the agenda or ballot.
Filing fee: $0.00, Fee refunded: No
Disposition: respondent_win
Cited:
A.R.S. § 33-1804(B)
Bylaw 1.5
Bylaw 2.2
Analytics Highlights
Topics: HOA, Bylaw Amendment, Meeting Agenda, Director liability, Statute interpretation
Additional Citations:
A.R.S. § 33-1804(B)
A.R.S. § 32-2199(B)
A.R.S. § 41-1092.07(G)(2)
A.R.S. § 41-1092.09
Respondent’s Bylaw 1.5
Respondent’s Bylaw 2.2
Video Overview
Audio Overview
Decision Documents
19F-H1919065-REL Decision – 742075.pdf
Uploaded 2026-01-23T17:29:36 (159.4 KB)
Briefing Doc – 19F-H1919065-REL
Briefing Document: West v. Desert Sage Two Homeowners Association (Case No. 19F-H1919065-REL)
Executive Summary
This document provides a comprehensive analysis of the Administrative Law Judge (ALJ) Decision in the matter of Jason West (Petitioner) versus the Desert Sage Two Homeowners Association (Respondent), Case No. 19F-H1919065-REL. The petition, filed on May 20, 2019, was ultimately denied in a decision issued on October 1, 2019.
The central issue was the Petitioner’s allegation that the Respondent’s Board of Directors violated Arizona statute A.R.S. § 33-1804(B) and its own Bylaw 1.5 by refusing to add his proposed bylaw amendment to the agenda for the annual members’ meeting. The proposed amendment sought to ban directors from serving for five years if their actions resulted in a paid claim against the Association.
The ALJ’s ruling was decisive: the Petitioner failed to meet the burden of proof. The decision rested on a strict interpretation of the relevant statute and bylaws. The ALJ concluded that neither A.R.S. § 33-1804(B) nor the Association’s bylaws compel the Board to place a member-initiated proposal on the agenda of a Board-scheduled meeting. Critically, the bylaws provide a distinct and available remedy for members: Bylaw 2.2 allows members to force a special meeting for any purpose, including bylaw amendments, by gathering the support of 25% of the voting membership. The record showed the Petitioner was aware of this option but did not attempt to use it. Consequently, the petition was dismissed. The Respondent’s request for attorney’s fees was also denied, as the presiding body (the Office of Administrative Hearings) lacks the statutory authority to award them in such proceedings.
1. Case Overview
Case Name
Jason West v. Desert Sage Two Homeowners Association
Case Number
19F-H1919065-REL
Jurisdiction
Office of Administrative Hearings (OAH), Arizona
Presiding Judge
Administrative Law Judge Diane Mihalsky
Hearing Date
September 26, 2019
Decision Date
October 1, 2019
Petitioner
Jason West, appearing on his own behalf
Respondent
Desert Sage Two Homeowners Association, represented by Bradley R. Jardine, Esq.
Core Allegation: The Petitioner alleged that the Respondent’s Board violated state law and its governing documents by refusing to include his proposed bylaw amendment on the agenda and ballot for the annual meeting held in June 2019.
2. The Proposed Bylaw Amendment (Bylaw 3.13)
The Petitioner submitted a proposal to add a new Bylaw 3.13 to the Association’s governing documents. The full text of the proposed amendment is as follows:
Directors whose actions result in a paid claim
In an effort to reduce liability to the Association, any current or former director whose actions have resulted in a paid claim by the Association or its insurance carrier, is banned from serving as a director for a period of five years from the date of the final payment. This five year directorship ban also applies to any other individual co-owning an Association lot with the director. This Amendment is retroactive.
The stated purpose of the amendment was to reduce the Association’s liability. The decision notes that some of the current Board members may have been serving when the Association’s insurance carrier paid legal fees and other costs associated with a previous petition filed by the Petitioner.
3. Chronology of the Dispute
• December 23, 2018: The Petitioner first sent his proposed Bylaw 3.13 amendment to Joanelize Morales, the Association’s property manager.
• January 3 & 4, 2019: The Petitioner emailed Mickey Latz, owner of the management company, demanding the proposal be added to the next meeting’s agenda and ballot. In this correspondence, the Petitioner explicitly stated his awareness of the alternative process, writing, “I can also force the Board to call a Special Meeting of the Members at any time with 10 signatures from members of our Association. This is Article 2.2 of our Bylaws.”
• January – June 2019: Mr. Latz repeatedly informed the Petitioner that the Board, based on legal advice, had decided not to add the proposal to the agenda of a Board-scheduled meeting.
• April 17, 2019: Notice was sent to members for the annual meeting scheduled for June 4, 2019. The agenda was limited to (1) Election of Directors and (2) Approval of 2018 Annual Meeting Minutes. On the same day, the Petitioner re-sent his proposed amendment.
• May 14, 2019: The Petitioner attended a Board meeting and threatened to file a petition with the Department of Real Estate if his amendment was not placed on the agenda.
• May 20, 2019: The Petitioner filed the formal petition that led to this hearing.
• June 3, 2019: A notice was sent rescheduling the meeting to June 20, 2019, with the agenda unchanged.
• June 20, 2019: At the annual meeting, the Petitioner, whose name was on the ballot, was not elected to the Board of Directors.
4. Governing Authorities and Bylaws
The ALJ’s decision centered on the interpretation of one state statute and two specific Association bylaws.
• A.R.S. § 33-1804(B): This Arizona statute governs homeowners’ association meetings. It requires annual meetings and specifies notice requirements. It explicitly provides a mechanism for members to call special meetings: “Special meetings of the members’ association may be called by the president, by a majority of the board of directors or by members having at least twenty-five percent, or any lower percentage specified in the bylaws, of the votes in the association.”
• Bylaw 1.5 (Amendment Process): This bylaw states that amendments can be made “at a regular or special meeting of the Members, by a vote of the Members having a majority (more than 50%) of the votes.” The ALJ found that this bylaw is permissive, allowing for votes on amendments, but does not obligate the Board to place any specific proposal on an agenda.
• Bylaw 2.2 (Special Meetings): This bylaw mirrors the state statute, allowing members to compel a meeting. It states: “Special meetings of the Members may be called at any time … upon written request signed by Members having at least one-fourth (1/4) of the authorized votes… which request shall be delivered to the President or Secretary.”
5. Summary of Key Testimony
The hearing included testimony from the Petitioner and six witnesses he subpoenaed, including property managers and the three current Board members.
• Board Members (Bryan Selna, David Epstein, Linda Seidler): All testified that they consulted with the Association’s attorneys and property management company. Based on the advice received, they collectively decided not to add the Petitioner’s proposal to the agenda.
• Mickey Latz (Property Management Co. Owner): Testified that the Board as a whole, not the secretary, determines the meeting agenda. He affirmed that counsel had advised the Board it was not obligated to add member-requested items. Mr. Latz testified that he explicitly pointed the Petitioner to the process outlined in Bylaw 2.2, which allows members to call their own meetings directly.
• Joanelize Morales (Property Manager): Confirmed that she prepares meeting agendas based on the Board’s instructions. She also testified that the Petitioner never attempted to use the Bylaw 2.2 process to gather the support of his neighbors to schedule a meeting to consider his proposed amendment.
6. Historical Context and Prior Litigation
The decision provides context regarding the Petitioner’s previous interactions with the Association.
• Prior Petition (OAH Case No. 17F-H1716031-REL): In April 2017, the Petitioner filed a petition concerning the Board’s failure to fill vacant positions. On June 28, 2017, an ALJ dismissed that petition, concluding that the Board had done all it could and that vacancies were due in part to the Petitioner’s “obstructionist tactics.”
• Successful Amendment (Bylaw 3.12): In April 2017, the Petitioner proposed a different amendment regarding director resignations. The Board at that time agreed to submit it to a vote, and it was passed by the membership in May 2017.
7. Administrative Law Judge’s Decision and Rationale
The ALJ’s conclusions of law methodically dismantled the Petitioner’s claims, leading to the dismissal of the petition.
• Burden of Proof: The decision established that the Petitioner bore the burden of proving, by a preponderance of the evidence, that the Respondent had violated the statute and bylaw.
• Statutory and Bylaw Interpretation: The ALJ applied a plain-language reading to the governing authorities.
◦ The court found that nothing in the language of A.R.S. § 33-1804(B)requires an HOA board to add an item to an agenda at a member’s request. Instead, it provides the remedy for members to call a meeting themselves.
◦ Similarly, the court concluded that Bylaw 1.5 allows for bylaw amendments to be considered at meetings but does not compel the Board to include such proposals on the agenda of a meeting it has noticed.
◦ The ALJ found that Bylaw 2.2 provides the explicit and proper procedure for a member to bring an issue to a vote when the Board declines to do so: gather support from 25% of the members to call a special meeting.
• Final Ruling: Because the Petitioner failed to establish a violation of any cited statute or bylaw, the petition was ordered to be denied.
• Attorney’s Fees: The Respondent’s request for attorney’s fees was denied. The decision cited legal precedent establishing that administrative bodies like the Department of Real Estate and the OAH are not empowered by the legislature to award attorney’s fees in these types of disputes.
Study Guide – 19F-H1919065-REL
Study Guide: West v. Desert Sage Two Homeowners Association
Short-Answer Quiz
Answer the following questions in 2-3 complete sentences, based on the provided administrative law judge decision.
1. Who are the Petitioner and the Respondent in this case, and what is their relationship?
2. What specific action did the Petitioner, Jason West, allege the Respondent took that violated Arizona statute and the association’s bylaws?
3. Describe the substance of the proposed Bylaw 3.13 that the Petitioner wanted to add to the agenda.
4. What was the Respondent’s primary defense for not adding the proposed bylaw amendment to the annual meeting’s agenda or ballot?
5. According to Bylaw 2.2, what procedural option did the Petitioner have to bring his proposed amendment to a vote without the Board’s approval?
6. What was the outcome of the Petitioner’s previous case against the Respondent in 2017 (OAH Case No. 17F-H1716031-REL)?
7. What two specific authorities did the Petitioner claim the Respondent’s Board violated?
8. According to the Administrative Law Judge’s interpretation, does A.R.S. § 33-1804(B) require an HOA board to add an item to an agenda at a single member’s request?
9. What was the final order of the Administrative Law Judge in this case (No. 19F-H1919065-REL)?
10. What was the judge’s ruling regarding the Respondent’s request for attorney’s fees, and what was the reason for this ruling?
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Answer Key
1. The Petitioner is Jason West, who owns a house in the Desert Sage Two development. The Respondent is the Desert Sage Two Homeowners Association, of which the Petitioner is a member.
2. The Petitioner alleged that the Respondent violated A.R.S. § 33-1804(B) and its own Bylaw 1.5. The specific violation was the Board’s failure to place a bylaw amendment proposed by the Petitioner on the agenda of the association’s annual meeting.
3. The proposed Bylaw 3.13 sought to ban any current or former director from serving on the board for five years if their actions resulted in a paid claim by the association or its insurance carrier. This ban would be retroactive and also apply to any individual co-owning a lot with the director.
4. The Respondent’s Board, after consulting with its attorneys and property management company, argued that neither state law nor its bylaws obliged them to add items to an agenda at a single member’s request. They contended that the Petitioner had the option to call a special meeting himself by gathering support from other members.
5. Bylaw 2.2 allows for a special meeting of the members to be called upon a written request signed by members who hold at least one-fourth (25%) of the authorized votes. The Petitioner was aware of this option but had not attempted to use it.
6. In the previous case, the Administrative Law Judge dismissed the Petitioner’s petition. The judge concluded that the Board had done all it could to fill vacant positions and that the Petitioner’s own “obstructionist tactics” were part of the reason no eligible members were willing to serve.
7. The Petitioner claimed the Respondent’s Board violated Arizona Revised Statute § 33-1804(B) and the association’s Bylaw 1.5.
8. No, the judge concluded that nothing in the language of A.R.S. § 33-1804(B) requires a homeowners’ association board to add an item to an agenda or ballot at the request of a single member. The statute only provides that members with at least 25% of the votes can independently call a meeting.
9. The Administrative Law Judge ordered that the Petitioner’s petition be denied. The judge found that the Petitioner had not established that the Respondent’s Board violated either A.R.S. § 33-1804(B) or Bylaw 1.5.
10. The judge ruled that attorney’s fees could not be awarded to the Respondent. The reason given is that the legislature has not empowered the Department of Real Estate or the Office of Administrative Hearings to award attorney’s fees in this type of administrative proceeding.
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Essay Questions
Construct a detailed essay response for each of the following prompts, using only evidence and reasoning found within the case document.
1. Analyze the Administrative Law Judge’s method of statutory construction and interpretation of restrictive covenants. How did the judge apply these principles to A.R.S. § 33-1804(B) and Bylaw 1.5 to reach a conclusion?
2. Discuss the balance of power between an individual HOA member and the Board of Directors as illustrated in this case. What rights and recourses are available to a member who disagrees with a Board decision, according to the Respondent’s Bylaws?
3. Explain the concept of “burden of proof” as it applies to this case. Who held the burden of proof, what was the standard required, and why was the Petitioner unable to meet this standard?
4. Examine the history between the Petitioner and the Respondent as detailed in the “Findings of Fact.” How might this prior history, including the 2017 legal case and a previously successful bylaw amendment, have influenced the actions of both parties in the current dispute?
5. Based on the testimony of Michael David (“Mickey”) Latz and the text of the bylaws, contrast the process for placing an item on the agenda of a Board-scheduled meeting versus the process for calling a member-initiated special meeting. What are the key differences in initiative, requirements, and control?
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Glossary of Key Terms
Definition from Source Context
Administrative Law Judge (ALJ)
An independent official (Diane Mihalsky) from the Office of Administrative Hearings who presides over evidentiary hearings and issues decisions on petitions filed with the Arizona Department of Real Estate.
A.R.S. § 33-1804(B)
An Arizona statute cited by the Petitioner. It stipulates that an HOA members’ meeting must be held at least annually and that special meetings can be called by the president, a board majority, or members with at least 25% of the votes.
Bylaw 1.5
A bylaw of the Desert Sage Two HOA that states the Bylaws may be amended at a regular or special meeting by a majority vote of members present in person or by proxy.
Bylaw 2.2
A bylaw of the Desert Sage Two HOA that allows for special meetings of the members to be called by the president, the Board, or upon written request from members holding at least one-fourth (25%) of the votes.
Department
The Arizona Department of Real Estate, the state body authorized to receive and decide petitions for hearings from members of homeowners’ associations.
Homeowners’ Association
An organization whose members own property and/or residences in a specific development (in this case, Desert Sage Two in Scottsdale, Arizona).
Office of Administrative Hearings (OAH)
An independent state agency to which the Department refers petitions for an evidentiary hearing.
Petitioner
Jason West, the member of the homeowners’ association who filed the petition alleging a violation by the association’s Board.
Petition
A formal complaint filed with the Department of Real Estate by an HOA member or the HOA itself concerning alleged violations.
Preponderance of the evidence
The burden of proof standard required in the hearing. It is defined as “proof as convinces the trier of fact that the contention is more probably true than not” and as evidence with “the most convincing force.”
Respondent
The Desert Sage Two Homeowners Association, the entity against which the petition was filed.
Restrictive Covenant
A rule or provision within community documents, like bylaws, that is enforced to give effect to the intent of the parties if it is unambiguous.
Blog Post – 19F-H1919065-REL
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19F-H1919065-REL
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This text is an Administrative Law Judge Decision from the Arizona Office of Administrative Hearings (OAH) concerning a dispute between a homeowner, Jason West (Petitioner), and his association, the Desert Sage Two Homeowners Association (Respondent). The Petitioner alleged that the Respondent violated Arizona statute (A.R.S. § 33-1804(B)) and an association bylaw by refusing to place his proposed bylaw amendment on the agenda of the annual meeting. The proposed amendment sought to ban directors whose actions resulted in a paid insurance claim from serving for five years, but the Administrative Law Judge (ALJ) found that neither the statute nor the association’s bylaws required the Board to add a member-proposed item to a scheduled agenda or ballot. Therefore, the ALJ concluded that the Petitioner failed to prove a violation and denied the petition.
What was the specific legal and procedural context of this homeowners association dispute?
How did the Petitioner’s proposed bylaw amendment attempt to alter Board member liability?
What statutory and bylaw provisions guided the final Administrative Law Judge decision?
Edward A. Padilla(property manager) Desert Sage Two Homeowners Association Property manager in May 2017; testified for Petitioner; also referred to as 'Eddie'
Joanelize Morales(property manager) Desert Sage Two Homeowners Association Property manager since August 2018; testified for Petitioner
Bryan Robert Selna(board member) Desert Sage Two Homeowners Association Current Vice President of Respondent's Board; testified for Petitioner
David Epstein(board member) Desert Sage Two Homeowners Association Current President of Respondent's Board; testified for Petitioner
Linda Maria Seidler(board member) Desert Sage Two Homeowners Association Current Secretary of Respondent's Board; testified for Petitioner
Michael David Latz(property manager) Golden Valley Property Management Owner of Golden Valley Property Management; testified for Petitioner; also referred to as 'Mickey'
Neutral Parties
Diane Mihalsky(ALJ) Office of Administrative Hearings
Judy Lowe(ADRE Commissioner) Arizona Department of Real Estate
The Petitioner's request for a hearing was denied and the petition was dismissed because the Petitioner failed to prove the Homeowners Association violated A.R.S. § 33-1804(B) or its Bylaw 1.5 by refusing to place a proposed bylaw amendment on the meeting agenda or ballot.
Why this result: The relevant statute and HOA bylaws do not mandate that the Board add a member-proposed amendment to the agenda; the member has the independent recourse of gathering member support (25% or 1/4 of votes) to call a special meeting, a route the Petitioner was aware of but did not pursue.
Key Issues & Findings
Failure to place a proposed bylaw amendment on the agenda of the annual meeting
Petitioner alleged Respondent HOA violated A.R.S. § 33-1804(B) and Bylaw 1.5 by refusing to place his proposed bylaw amendment (Bylaw 3.13, concerning banning directors whose actions resulted in a paid claim) on the agenda or ballot for the annual meeting.
Orders: Petition denied because Petitioner did not establish that Respondent violated the cited statute or bylaw by declining to add the proposed amendment to the agenda or ballot.
Filing fee: $0.00, Fee refunded: No
Disposition: respondent_win
Cited:
A.R.S. § 33-1804(B)
Bylaw 1.5
Bylaw 2.2
Analytics Highlights
Topics: HOA, Bylaw Amendment, Meeting Agenda, Director liability, Statute interpretation
Additional Citations:
A.R.S. § 33-1804(B)
A.R.S. § 32-2199(B)
A.R.S. § 41-1092.07(G)(2)
A.R.S. § 41-1092.09
Respondent’s Bylaw 1.5
Respondent’s Bylaw 2.2
Video Overview
Audio Overview
Decision Documents
19F-H1919065-REL Decision – 742075.pdf
Uploaded 2025-10-09T03:34:19 (159.4 KB)
Briefing Doc – 19F-H1919065-REL
Briefing Document: West v. Desert Sage Two Homeowners Association (Case No. 19F-H1919065-REL)
Executive Summary
This document provides a comprehensive analysis of the Administrative Law Judge (ALJ) Decision in the matter of Jason West (Petitioner) versus the Desert Sage Two Homeowners Association (Respondent), Case No. 19F-H1919065-REL. The petition, filed on May 20, 2019, was ultimately denied in a decision issued on October 1, 2019.
The central issue was the Petitioner’s allegation that the Respondent’s Board of Directors violated Arizona statute A.R.S. § 33-1804(B) and its own Bylaw 1.5 by refusing to add his proposed bylaw amendment to the agenda for the annual members’ meeting. The proposed amendment sought to ban directors from serving for five years if their actions resulted in a paid claim against the Association.
The ALJ’s ruling was decisive: the Petitioner failed to meet the burden of proof. The decision rested on a strict interpretation of the relevant statute and bylaws. The ALJ concluded that neither A.R.S. § 33-1804(B) nor the Association’s bylaws compel the Board to place a member-initiated proposal on the agenda of a Board-scheduled meeting. Critically, the bylaws provide a distinct and available remedy for members: Bylaw 2.2 allows members to force a special meeting for any purpose, including bylaw amendments, by gathering the support of 25% of the voting membership. The record showed the Petitioner was aware of this option but did not attempt to use it. Consequently, the petition was dismissed. The Respondent’s request for attorney’s fees was also denied, as the presiding body (the Office of Administrative Hearings) lacks the statutory authority to award them in such proceedings.
1. Case Overview
Case Name
Jason West v. Desert Sage Two Homeowners Association
Case Number
19F-H1919065-REL
Jurisdiction
Office of Administrative Hearings (OAH), Arizona
Presiding Judge
Administrative Law Judge Diane Mihalsky
Hearing Date
September 26, 2019
Decision Date
October 1, 2019
Petitioner
Jason West, appearing on his own behalf
Respondent
Desert Sage Two Homeowners Association, represented by Bradley R. Jardine, Esq.
Core Allegation: The Petitioner alleged that the Respondent’s Board violated state law and its governing documents by refusing to include his proposed bylaw amendment on the agenda and ballot for the annual meeting held in June 2019.
2. The Proposed Bylaw Amendment (Bylaw 3.13)
The Petitioner submitted a proposal to add a new Bylaw 3.13 to the Association’s governing documents. The full text of the proposed amendment is as follows:
Directors whose actions result in a paid claim
In an effort to reduce liability to the Association, any current or former director whose actions have resulted in a paid claim by the Association or its insurance carrier, is banned from serving as a director for a period of five years from the date of the final payment. This five year directorship ban also applies to any other individual co-owning an Association lot with the director. This Amendment is retroactive.
The stated purpose of the amendment was to reduce the Association’s liability. The decision notes that some of the current Board members may have been serving when the Association’s insurance carrier paid legal fees and other costs associated with a previous petition filed by the Petitioner.
3. Chronology of the Dispute
• December 23, 2018: The Petitioner first sent his proposed Bylaw 3.13 amendment to Joanelize Morales, the Association’s property manager.
• January 3 & 4, 2019: The Petitioner emailed Mickey Latz, owner of the management company, demanding the proposal be added to the next meeting’s agenda and ballot. In this correspondence, the Petitioner explicitly stated his awareness of the alternative process, writing, “I can also force the Board to call a Special Meeting of the Members at any time with 10 signatures from members of our Association. This is Article 2.2 of our Bylaws.”
• January – June 2019: Mr. Latz repeatedly informed the Petitioner that the Board, based on legal advice, had decided not to add the proposal to the agenda of a Board-scheduled meeting.
• April 17, 2019: Notice was sent to members for the annual meeting scheduled for June 4, 2019. The agenda was limited to (1) Election of Directors and (2) Approval of 2018 Annual Meeting Minutes. On the same day, the Petitioner re-sent his proposed amendment.
• May 14, 2019: The Petitioner attended a Board meeting and threatened to file a petition with the Department of Real Estate if his amendment was not placed on the agenda.
• May 20, 2019: The Petitioner filed the formal petition that led to this hearing.
• June 3, 2019: A notice was sent rescheduling the meeting to June 20, 2019, with the agenda unchanged.
• June 20, 2019: At the annual meeting, the Petitioner, whose name was on the ballot, was not elected to the Board of Directors.
4. Governing Authorities and Bylaws
The ALJ’s decision centered on the interpretation of one state statute and two specific Association bylaws.
• A.R.S. § 33-1804(B): This Arizona statute governs homeowners’ association meetings. It requires annual meetings and specifies notice requirements. It explicitly provides a mechanism for members to call special meetings: “Special meetings of the members’ association may be called by the president, by a majority of the board of directors or by members having at least twenty-five percent, or any lower percentage specified in the bylaws, of the votes in the association.”
• Bylaw 1.5 (Amendment Process): This bylaw states that amendments can be made “at a regular or special meeting of the Members, by a vote of the Members having a majority (more than 50%) of the votes.” The ALJ found that this bylaw is permissive, allowing for votes on amendments, but does not obligate the Board to place any specific proposal on an agenda.
• Bylaw 2.2 (Special Meetings): This bylaw mirrors the state statute, allowing members to compel a meeting. It states: “Special meetings of the Members may be called at any time … upon written request signed by Members having at least one-fourth (1/4) of the authorized votes… which request shall be delivered to the President or Secretary.”
5. Summary of Key Testimony
The hearing included testimony from the Petitioner and six witnesses he subpoenaed, including property managers and the three current Board members.
• Board Members (Bryan Selna, David Epstein, Linda Seidler): All testified that they consulted with the Association’s attorneys and property management company. Based on the advice received, they collectively decided not to add the Petitioner’s proposal to the agenda.
• Mickey Latz (Property Management Co. Owner): Testified that the Board as a whole, not the secretary, determines the meeting agenda. He affirmed that counsel had advised the Board it was not obligated to add member-requested items. Mr. Latz testified that he explicitly pointed the Petitioner to the process outlined in Bylaw 2.2, which allows members to call their own meetings directly.
• Joanelize Morales (Property Manager): Confirmed that she prepares meeting agendas based on the Board’s instructions. She also testified that the Petitioner never attempted to use the Bylaw 2.2 process to gather the support of his neighbors to schedule a meeting to consider his proposed amendment.
6. Historical Context and Prior Litigation
The decision provides context regarding the Petitioner’s previous interactions with the Association.
• Prior Petition (OAH Case No. 17F-H1716031-REL): In April 2017, the Petitioner filed a petition concerning the Board’s failure to fill vacant positions. On June 28, 2017, an ALJ dismissed that petition, concluding that the Board had done all it could and that vacancies were due in part to the Petitioner’s “obstructionist tactics.”
• Successful Amendment (Bylaw 3.12): In April 2017, the Petitioner proposed a different amendment regarding director resignations. The Board at that time agreed to submit it to a vote, and it was passed by the membership in May 2017.
7. Administrative Law Judge’s Decision and Rationale
The ALJ’s conclusions of law methodically dismantled the Petitioner’s claims, leading to the dismissal of the petition.
• Burden of Proof: The decision established that the Petitioner bore the burden of proving, by a preponderance of the evidence, that the Respondent had violated the statute and bylaw.
• Statutory and Bylaw Interpretation: The ALJ applied a plain-language reading to the governing authorities.
◦ The court found that nothing in the language of A.R.S. § 33-1804(B)requires an HOA board to add an item to an agenda at a member’s request. Instead, it provides the remedy for members to call a meeting themselves.
◦ Similarly, the court concluded that Bylaw 1.5 allows for bylaw amendments to be considered at meetings but does not compel the Board to include such proposals on the agenda of a meeting it has noticed.
◦ The ALJ found that Bylaw 2.2 provides the explicit and proper procedure for a member to bring an issue to a vote when the Board declines to do so: gather support from 25% of the members to call a special meeting.
• Final Ruling: Because the Petitioner failed to establish a violation of any cited statute or bylaw, the petition was ordered to be denied.
• Attorney’s Fees: The Respondent’s request for attorney’s fees was denied. The decision cited legal precedent establishing that administrative bodies like the Department of Real Estate and the OAH are not empowered by the legislature to award attorney’s fees in these types of disputes.
Study Guide – 19F-H1919065-REL
Study Guide: West v. Desert Sage Two Homeowners Association
Short-Answer Quiz
Answer the following questions in 2-3 complete sentences, based on the provided administrative law judge decision.
1. Who are the Petitioner and the Respondent in this case, and what is their relationship?
2. What specific action did the Petitioner, Jason West, allege the Respondent took that violated Arizona statute and the association’s bylaws?
3. Describe the substance of the proposed Bylaw 3.13 that the Petitioner wanted to add to the agenda.
4. What was the Respondent’s primary defense for not adding the proposed bylaw amendment to the annual meeting’s agenda or ballot?
5. According to Bylaw 2.2, what procedural option did the Petitioner have to bring his proposed amendment to a vote without the Board’s approval?
6. What was the outcome of the Petitioner’s previous case against the Respondent in 2017 (OAH Case No. 17F-H1716031-REL)?
7. What two specific authorities did the Petitioner claim the Respondent’s Board violated?
8. According to the Administrative Law Judge’s interpretation, does A.R.S. § 33-1804(B) require an HOA board to add an item to an agenda at a single member’s request?
9. What was the final order of the Administrative Law Judge in this case (No. 19F-H1919065-REL)?
10. What was the judge’s ruling regarding the Respondent’s request for attorney’s fees, and what was the reason for this ruling?
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Answer Key
1. The Petitioner is Jason West, who owns a house in the Desert Sage Two development. The Respondent is the Desert Sage Two Homeowners Association, of which the Petitioner is a member.
2. The Petitioner alleged that the Respondent violated A.R.S. § 33-1804(B) and its own Bylaw 1.5. The specific violation was the Board’s failure to place a bylaw amendment proposed by the Petitioner on the agenda of the association’s annual meeting.
3. The proposed Bylaw 3.13 sought to ban any current or former director from serving on the board for five years if their actions resulted in a paid claim by the association or its insurance carrier. This ban would be retroactive and also apply to any individual co-owning a lot with the director.
4. The Respondent’s Board, after consulting with its attorneys and property management company, argued that neither state law nor its bylaws obliged them to add items to an agenda at a single member’s request. They contended that the Petitioner had the option to call a special meeting himself by gathering support from other members.
5. Bylaw 2.2 allows for a special meeting of the members to be called upon a written request signed by members who hold at least one-fourth (25%) of the authorized votes. The Petitioner was aware of this option but had not attempted to use it.
6. In the previous case, the Administrative Law Judge dismissed the Petitioner’s petition. The judge concluded that the Board had done all it could to fill vacant positions and that the Petitioner’s own “obstructionist tactics” were part of the reason no eligible members were willing to serve.
7. The Petitioner claimed the Respondent’s Board violated Arizona Revised Statute § 33-1804(B) and the association’s Bylaw 1.5.
8. No, the judge concluded that nothing in the language of A.R.S. § 33-1804(B) requires a homeowners’ association board to add an item to an agenda or ballot at the request of a single member. The statute only provides that members with at least 25% of the votes can independently call a meeting.
9. The Administrative Law Judge ordered that the Petitioner’s petition be denied. The judge found that the Petitioner had not established that the Respondent’s Board violated either A.R.S. § 33-1804(B) or Bylaw 1.5.
10. The judge ruled that attorney’s fees could not be awarded to the Respondent. The reason given is that the legislature has not empowered the Department of Real Estate or the Office of Administrative Hearings to award attorney’s fees in this type of administrative proceeding.
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Essay Questions
Construct a detailed essay response for each of the following prompts, using only evidence and reasoning found within the case document.
1. Analyze the Administrative Law Judge’s method of statutory construction and interpretation of restrictive covenants. How did the judge apply these principles to A.R.S. § 33-1804(B) and Bylaw 1.5 to reach a conclusion?
2. Discuss the balance of power between an individual HOA member and the Board of Directors as illustrated in this case. What rights and recourses are available to a member who disagrees with a Board decision, according to the Respondent’s Bylaws?
3. Explain the concept of “burden of proof” as it applies to this case. Who held the burden of proof, what was the standard required, and why was the Petitioner unable to meet this standard?
4. Examine the history between the Petitioner and the Respondent as detailed in the “Findings of Fact.” How might this prior history, including the 2017 legal case and a previously successful bylaw amendment, have influenced the actions of both parties in the current dispute?
5. Based on the testimony of Michael David (“Mickey”) Latz and the text of the bylaws, contrast the process for placing an item on the agenda of a Board-scheduled meeting versus the process for calling a member-initiated special meeting. What are the key differences in initiative, requirements, and control?
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Glossary of Key Terms
Definition from Source Context
Administrative Law Judge (ALJ)
An independent official (Diane Mihalsky) from the Office of Administrative Hearings who presides over evidentiary hearings and issues decisions on petitions filed with the Arizona Department of Real Estate.
A.R.S. § 33-1804(B)
An Arizona statute cited by the Petitioner. It stipulates that an HOA members’ meeting must be held at least annually and that special meetings can be called by the president, a board majority, or members with at least 25% of the votes.
Bylaw 1.5
A bylaw of the Desert Sage Two HOA that states the Bylaws may be amended at a regular or special meeting by a majority vote of members present in person or by proxy.
Bylaw 2.2
A bylaw of the Desert Sage Two HOA that allows for special meetings of the members to be called by the president, the Board, or upon written request from members holding at least one-fourth (25%) of the votes.
Department
The Arizona Department of Real Estate, the state body authorized to receive and decide petitions for hearings from members of homeowners’ associations.
Homeowners’ Association
An organization whose members own property and/or residences in a specific development (in this case, Desert Sage Two in Scottsdale, Arizona).
Office of Administrative Hearings (OAH)
An independent state agency to which the Department refers petitions for an evidentiary hearing.
Petitioner
Jason West, the member of the homeowners’ association who filed the petition alleging a violation by the association’s Board.
Petition
A formal complaint filed with the Department of Real Estate by an HOA member or the HOA itself concerning alleged violations.
Preponderance of the evidence
The burden of proof standard required in the hearing. It is defined as “proof as convinces the trier of fact that the contention is more probably true than not” and as evidence with “the most convincing force.”
Respondent
The Desert Sage Two Homeowners Association, the entity against which the petition was filed.
Restrictive Covenant
A rule or provision within community documents, like bylaws, that is enforced to give effect to the intent of the parties if it is unambiguous.
Blog Post – 19F-H1919065-REL
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This text is an Administrative Law Judge Decision from the Arizona Office of Administrative Hearings (OAH) concerning a dispute between a homeowner, Jason West (Petitioner), and his association, the Desert Sage Two Homeowners Association (Respondent). The Petitioner alleged that the Respondent violated Arizona statute (A.R.S. § 33-1804(B)) and an association bylaw by refusing to place his proposed bylaw amendment on the agenda of the annual meeting. The proposed amendment sought to ban directors whose actions resulted in a paid insurance claim from serving for five years, but the Administrative Law Judge (ALJ) found that neither the statute nor the association’s bylaws required the Board to add a member-proposed item to a scheduled agenda or ballot. Therefore, the ALJ concluded that the Petitioner failed to prove a violation and denied the petition.
What was the specific legal and procedural context of this homeowners association dispute?
How did the Petitioner’s proposed bylaw amendment attempt to alter Board member liability?
What statutory and bylaw provisions guided the final Administrative Law Judge decision?
Edward A. Padilla(property manager) Desert Sage Two Homeowners Association Property manager in May 2017; testified for Petitioner; also referred to as 'Eddie'
Joanelize Morales(property manager) Desert Sage Two Homeowners Association Property manager since August 2018; testified for Petitioner
Bryan Robert Selna(board member) Desert Sage Two Homeowners Association Current Vice President of Respondent's Board; testified for Petitioner
David Epstein(board member) Desert Sage Two Homeowners Association Current President of Respondent's Board; testified for Petitioner
Linda Maria Seidler(board member) Desert Sage Two Homeowners Association Current Secretary of Respondent's Board; testified for Petitioner
Michael David Latz(property manager) Golden Valley Property Management Owner of Golden Valley Property Management; testified for Petitioner; also referred to as 'Mickey'
Neutral Parties
Diane Mihalsky(ALJ) Office of Administrative Hearings
Judy Lowe(ADRE Commissioner) Arizona Department of Real Estate
CC&Rs § 3.11(D)(1) / Common Project Guidelines § 3.11(D)(1)
Outcome Summary
The Administrative Law Judge dismissed the petition filed by David and Brenda Norman against Rancho Del Lago Community Association, finding that the Department of Real Estate did not have jurisdiction to hear the dispute, as it was essentially a conflict between neighboring owners (Petitioners and Hendersons) regarding a wall.
Why this result: The Department lacked jurisdiction over the dispute among or between owners, per A.R.S. § 32-2199.01(A)(1).
Key Issues & Findings
Alleged violation by HOA approving a block wall built by neighbors (Hendersons)
Petitioners alleged that Respondent HOA violated CC&Rs § 3.11(D)(1) by approving a block wall built by their next-door neighbors, the Hendersons, and requested the Department require the Hendersons to permit Petitioners to connect to the wall or require the Hendersons to tear the wall down.
Orders: The petition was dismissed because the Department lacked jurisdiction to hear a dispute primarily among or between owners to which the association is not a party, pursuant to A.R.S. § 32-2199.01(A)(1).
Filing fee: $0.00, Fee refunded: No
Disposition: respondent_win
Cited:
A.R.S. § 32-2199.01(A)(1)
A.R.S. § 32-2199(B)
A.R.S. § 33-1803
A.R.S. § 41-1092.07(G)(2)
A.A.C. R2-19-119(A)
A.A.C. R2-19-119(B)(1)
A.A.C. R2-19-119(B)(2)
A.R.S. § 32-2199.02(B)
A.R.S. § 32-2199.04
A.R.S. § 41-1092.09
Analytics Highlights
Topics: Jurisdiction, HOA Governance, Architectural Review Committee (ARC), Party Wall, Neighbor Dispute, CC&Rs
Additional Citations:
A.R.S. § 32-2199.01(A)(1)
A.R.S. § 32-2199(B)
A.R.S. § 33-1803
A.R.S. § 41-1092.07(G)(2)
A.A.C. R2-19-119(A)
A.A.C. R2-19-119(B)(1)
A.A.C. R2-19-119(B)(2)
A.R.S. § 32-2199.02(B)
A.R.S. § 32-2199.04
A.R.S. § 41-1092.09
Video Overview
Audio Overview
Decision Documents
19F-H1919051-REL Decision – 710478.pdf
Uploaded 2026-01-23T17:29:06 (150.0 KB)
19F-H1919051-REL Decision – 711115.pdf
Uploaded 2026-01-23T17:29:10 (149.9 KB)
Briefing Doc – 19F-H1919051-REL
Case Briefing: Norman v. Rancho Del Lago Community Association
Executive Summary
This briefing document provides a comprehensive analysis of the Administrative Law Judge Decision in case number 19F-H1919051-REL, involving homeowners David and Brenda Norman (Petitioners) and the Rancho Del Lago Community Association (Respondent). The core of the dispute centers on the Petitioners’ allegation that the Respondent’s Architectural Review Committee (ARC) violated community guidelines by approving a wall built by the Petitioners’ neighbors, the Hendersons.
The Petitioners claimed the Henderson’s wall, constructed 6 inches inside the property line, created a situation where any wall they might build on their property would be a “closely parallel wall,” which is prohibited by the community’s Common Project Guidelines § 3.11(D)(1). They requested that the Respondent either force the Hendersons to allow the Petitioners to connect to their wall, effectively making it a shared “party wall,” or compel the Hendersons to demolish it.
The Administrative Law Judge dismissed the petition entirely. The primary legal basis for the dismissal was a lack of jurisdiction; under Arizona statute A.R.S. § 32-2199.01(A)(1), the Arizona Department of Real Estate cannot hear disputes solely between homeowners in which the association is not a party. The judge concluded this was fundamentally a neighbor-versus-neighbor conflict. Furthermore, the judge characterized the wall the Petitioners sought to build as an “archetypical spite fence” and noted that the Petitioners had failed to prove the Respondent had violated any community documents.
Case Overview
Parties and Key Entities
Name/Entity
Description
Petitioners
David and Brenda Norman
Homeowners in the Rancho Del Lago Community.
Respondent
Rancho Del Lago Community Association
The homeowners’ association (HOA) for the community.
Neighbors
The Hendersons
The Petitioners’ next-door neighbors who built the disputed wall.
Management Co.
Management Solutions
The company managing the Respondent HOA.
Witness (Respondent)
Spencer Brod
Employee of Management Solutions overseeing the Respondent’s affairs.
Administrative Law Judge
Diane Mihalsky
Presiding judge from the Office of Administrative Hearings.
Regulating Body
Arizona Department of Real Estate
State agency authorized to hear certain HOA disputes.
Adjudicating Body
Office of Administrative Hearings
Independent state agency that conducted the evidentiary hearing.
Procedural Details
Detail
Information
Case Number
19F-H1919051-REL
Petition Filed
On or about February 28, 2019
Hearing Date
May 8, 2019
Amended Decision Date
May 28, 2019
Timeline of Key Events
• December 2003: The Respondent’s ARC adopts the Common Project Guidelines, which govern all exterior improvements.
• March 8, 2017: The Hendersons submit an Architectural Variance Request (AVR) to extend the common wall between their property and the Petitioners’. Mrs. Norman signs the request, giving consent. The ARC approves this request.
• April 27, 2017: The Hendersons submit a new AVR to build a wall extension 6 inches inside their property line, making it a private wall rather than a shared party wall. The record suggests Mrs. Norman may have rescinded her earlier approval for the common wall.
• May 10, 2017: The ARC approves the Hendersons’ request to build the wall 6 inches inside their property line.
• September 5, 2017: The Petitioners submit an AVR to build an 11-foot wide concrete driveway. The ARC denies the request.
• Post-September 5, 2017: Despite the denial, the Petitioners construct the 11-foot wide driveway and are subsequently issued a Notice of Violation by the Respondent.
• September 7, 2017: The Petitioners submit an AVR to build a wall extension on their property, positioned at least 3 feet away from the Hendersons’ wall.
• October 13, 2017: The ARC approves the Petitioners’ wall extension request.
• Post-October 13, 2017: The Petitioners decide not to build the approved wall, stating their contractor advised them against “giving up” the 3 feet of property that would lie between the two walls.
• By November 2017: The Hendersons’ wall appears to have been constructed.
• February 28, 2019: The Petitioners file a petition with the Arizona Department of Real Estate, alleging the Respondent violated community rules.
• March 27, 2019: The Petitioners file a new AVR to build a wall directly on the property line. This request did not include the Hendersons’ required consent and was still pending at the time of the hearing.
Governing Documents and Key Provisions
The dispute and subsequent legal decision referenced several specific articles from the community’s Covenants, Conditions, and Restrictions (CC&Rs) and the Common Project Guidelines.
Document
Provision
Description
Article I § (p)
Defines “Party Walls” built on a property line, establishing equal right of use, joint responsibility for maintenance and repair, and a process for the Board to resolve disputes over construction or cost-sharing.
Article II § 2(a)
Requires prior written approval from the ARC for any improvements that alter the exterior appearance of a property.
Article XII § 1
Establishes the ARC, noting that its decisions are “sole, absolute and final on all matters submitted to it.”
Common Project Guidelines
Section 3.11(D)(1)
States that “Closely parallel walls shall be disapproved.” The term “closely parallel” is not defined in the guidelines. This provision was the central focus of the Petitioners’ complaint.
Common Project Guidelines
Section 4.21
Grants the ARC the right “to waive, vary, or otherwise modify any of the standards or procedures set forth herein at its discretion, for good cause shown.”
Summary of Testimony and Evidence
Testimony of Brenda Norman (Petitioner)
• Motivation for Wall: Stated that she and her husband are in law enforcement and want to enclose their side yard to protect utility meters from potential vandalism.
• Reason for Not Building Approved Wall: Explained that their contractor advised them it was “crazy to give up the 3’ of property” that would be inaccessible between their proposed wall and the Hendersons’ wall.
• Relationship with Neighbors: Acknowledged that the Petitioners “do not get along very well with the Hendersons” and therefore never asked for their consent for a wall on the property line.
• Belief Regarding Parallel Walls: Believes that if she submitted a plan for a wall just inside her property line, it would be denied under the “close parallel wall” rule.
• Requested Action: Opined that the Respondent should force the Hendersons to tear down their wall because it is not uniformly 6 inches from the property line.
Testimony of Spencer Brod (for Respondent)
• HOA Policy: Testified that the HOA “never gets involved in disputes between neighbors” and that it is the homeowner’s responsibility to obtain neighbor consent for common wall projects.
• Party vs. Private Walls: Explained that neighbor consent is required only for “party walls” on the property line due to shared maintenance liability. The Hendersons’ wall was approved because it was on their own property and therefore not a party wall.
• Enforcement and Inspection: Admitted that the Hendersons’ wall may not be uniformly 6 inches from the line but stated the Respondent has no one to perform a “thorough inspection” and had not sent a violation letter.
• “Closely Parallel Walls” Interpretation: Testified that while the term is undefined, the ARC’s approval of the Petitioners’ plan for a wall 3 feet away indicates that “closely parallel” means a distance of less than 3 feet.
• Petitioners’ Unauthorized Construction: Confirmed that the Respondent sent the Petitioners a Notice of Violation for building a driveway that the ARC had explicitly denied.
Administrative Law Judge’s Conclusions of Law
The judge’s decision was based on a detailed analysis of the evidence, governing documents, and relevant state law.
1. Jurisdictional Failure: The primary reason for dismissal was a lack of jurisdiction. The judge cited A.R.S. § 32-2199.01(A)(1), which explicitly states, “The department does not have jurisdiction to hear [a]ny dispute among or between owners to which the association is not a party.” The judge determined this was a quintessential neighbor dispute, not a dispute with the HOA.
2. Failure to Meet Burden of Proof: The Petitioners bore the burden of proving by a “preponderance of the evidence” that the Respondent violated its own rules. The judge found they failed to do so.
3. Characterization as a “Spite Fence”: The decision describes the wall the Petitioners wish to build as an “archetypical spite fence between neighbors who cannot agree to mutually work for the improvement of their adjacent properties.”
4. HOA’s Limited Role: The judge affirmed that neither the CC&Rs nor the Common Project Guidelines compel the HOA to mediate or resolve disputes between neighbors by taking a side.
5. Distinction of Wall Types: The analysis distinguished between a party wall on a property line, which requires neighbor consent, and a private wall built entirely on one owner’s property, which does not. The Hendersons’ wall was approved as the latter.
6. Hypothetical Outcome: A concluding footnote in the decision states that even if the Department had jurisdiction, the Petitioners had not established that Guideline 3.11(D)(1) would authorize or require the Respondent to grant the relief they requested.
Final Order
IT IS ORDERED that the petition filed by David and Brenda Norman against the Respondent, Rancho Del Lago Community Association, is dismissed. The dismissal is based on the finding that the Arizona Department of Real Estate does not have jurisdiction to hear their dispute with the Hendersons.
Study Guide – 19F-H1919051-REL
Study Guide: Norman v. Rancho Del Lago Community Association
This guide is designed to review the administrative legal case between homeowners David and Brenda Norman and their homeowners’ association, the Rancho Del Lago Community Association, concerning a dispute over a neighbor’s wall.
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Short-Answer Quiz
Instructions: Answer the following questions in 2-3 complete sentences, drawing only from the information provided in the case documents.
1. What was the central violation of the homeowners’ association rules alleged by the Petitioners in their February 28, 2019, petition?
2. Identify the three main groups of individuals or entities involved in the dispute: the Petitioners, the Respondent, and the neighbors.
3. According to the Respondent’s CC&Rs, what is a “Party Wall” and what primary responsibility does it create for adjacent homeowners?
4. Describe the two separate wall-related Architectural Variance Requests (AVRs) submitted by the Hendersons in March and April of 2017.
5. Why did the Architectural Review Committee (ARC) initially deny the Petitioners’ request to build a new driveway, and what was the outcome of this denial?
6. What is the role of the “Declarant” within the Rancho Del Lago Community Association, and what influence do they hold over the board and the ARC?
7. The ARC approved a wall proposal for the Petitioners on October 13, 2017. Why did the Petitioners choose not to build this approved wall?
8. According to the CC&Rs, what is the ultimate authority of the Architectural Review Committee (ARC) in rendering its decisions?
9. On what legal grounds did the Administrative Law Judge ultimately dismiss the Petitioners’ case?
10. Who bore the “burden of proof” in this hearing, and what does this legal standard require?
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Quiz Answer Key
1. The Petitioners alleged that the Respondent (the homeowners’ association) violated Section 3.11(D)(1) of the Common Project Guidelines. This section states that “closely parallel walls shall be disapproved,” and the Petitioners argued that the association violated this rule by approving the wall built by their neighbors, the Hendersons.
2. The Petitioners were homeowners David and Brenda Norman. The Respondent was the Rancho Del Lago Community Association. The neighbors, who were central to the dispute but not a party to the case, were the Hendersons.
3. A “Party Wall” is a wall situated on the property line between two or more contiguous lots. It creates a shared right of use and a joint obligation for all adjoining owners to rebuild and repair the wall at their shared expense.
4. The Hendersons first submitted an AVR on March 8, 2017, to extend the existing common party wall, for which Mrs. Norman gave consent. On April 27, 2017, they submitted a different AVR to build a new wall located entirely on their property, 6 inches inside the property line, which did not require the Normans’ consent.
5. The ARC denied the Petitioners’ September 5, 2017, request for an 11-foot wide driveway because a driveway already existed on the opposite side of the house where the garage was located. Despite the denial, the Petitioners built the driveway anyway, which resulted in the Respondent issuing them a Notice of Violation.
6. The “Declarant” is the original developer that built the subdivision. At the time of the hearing, the Respondent association was still under the control of the Declarant, who appointed all three directors of the board and was also a member of the Architectural Review Committee (ARC).
7. The Petitioners did not build the approved wall because the plan required it to be built at least 3 feet inside their property line to avoid being a party wall. Their contractor advised them they would be “crazy to give up the 3’ of property” that would lie between their new wall and the Hendersons’ wall.
8. According to Article XII, § 1 of the CC&Rs, “the decision of the [ARC] shall be sole, absolute and final on all matters submitted to it pursuant to this Declaration and/or the Design Guidelines.”
9. The judge dismissed the case due to a lack of jurisdiction. According to Arizona statute A.R.S. § 32-2199.01(A)(1), the Arizona Department of Real Estate does not have jurisdiction to hear disputes between owners to which the association is not a party. The judge framed the issue as a private dispute between the Normans and the Hendersons.
10. The Petitioners (the Normans) bore the burden of proof to establish that the Respondent violated the community rules. This standard, known as a “preponderance of the evidence,” requires presenting evidence that is more convincing and more likely true than not.
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Essay Questions
Instructions: The following questions are designed to test a deeper, more analytical understanding of the case. Formulate a comprehensive response to each prompt, citing specific facts and rules from the case documents to support your arguments.
1. Analyze the concept of a “Party Wall” versus a privately-owned wall within the context of this case. How did the distinction between these two types of walls become the central point of contention and influence the decisions made by the Hendersons, the Normans, and the ARC?
2. Discuss the powers and limitations of the Rancho Del Lago Community Association’s Architectural Review Committee (ARC) as outlined in the CC&Rs and Common Project Guidelines. How did the ARC’s discretionary authority, particularly under Section 4.21 of the guidelines, impact the events of this dispute?
3. Trace the timeline of Architectural Variance Requests (AVRs) submitted by both the Normans and the Hendersons. Evaluate how the sequence of approvals, denials, and unbuilt projects contributed to the escalation of the dispute and ultimately led to the legal hearing.
4. Explain the legal reasoning behind the Administrative Law Judge’s final decision. Why was the concept of “jurisdiction” more critical to the outcome than the merits of the Normans’ claim regarding “closely parallel walls”? Refer to the specific Arizona Revised Statute (A.R.S.) cited in the decision.
5. The judge described the potential wall the Petitioners wish to build as an “archetypical spite fence.” Based on the testimony and evidence presented in the case, argue for or against this characterization.
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Glossary of Key Terms
Definition
Administrative Law Judge (ALJ)
The official, in this case Diane Mihalsky, who presides over hearings at the Office of Administrative Hearings and renders decisions on disputes involving state agencies.
Architectural Review Committee (ARC)
A committee established by the Declarant and governed by the CC&Rs, responsible for reviewing and approving or denying any proposed improvements that alter the exterior appearance of properties within the community. Its decisions are described as “sole, absolute and final.”
Architectural Variance Request (AVR)
The formal application submitted by a homeowner to the ARC to request approval for an exterior improvement or modification to their property.
Arizona Department of Real Estate (the Department)
The state agency authorized by statute to receive and decide petitions for hearings from members of homeowners’ associations regarding violations of community documents.
CC&Rs (Covenants, Conditions, and Restrictions)
The legal documents that establish the rules, regulations, and obligations for homeowners within a planned community like Rancho Del Lago.
Closely Parallel Walls
A term from Section 3.11(D)(1) of the Common Project Guidelines that are to be disapproved. The term is not explicitly defined, but testimony suggests a wall 3 feet from another would be approved, making the threshold for “close” less than that.
Common Project Guidelines
A set of rules adopted by the ARC in December 2003 that govern all exterior improvements and provide standards for the Design Review Process. These guidelines supplement the CC&Rs.
Declarant
The original developer that built the subdivision. In this case, the Declarant still controlled the association’s Board of Directors and the ARC.
Jurisdiction
The legal authority of a court or agency to hear and decide a case. The petition was dismissed because the Department was found to lack jurisdiction over disputes solely between homeowners.
Office of Administrative Hearings
An independent state agency in Arizona where evidentiary hearings, like the one in this case, are conducted by an Administrative Law Judge.
Party Wall
As defined in the CC&Rs, a wall on the property line between contiguous lots. Owners have equal rights to use it and share joint financial responsibility for its repair and maintenance.
Petitioners
The party that initiates a legal action or petition. In this case, homeowners David and Brenda Norman.
Preponderance of the Evidence
The standard of proof required in this civil administrative hearing. It means the evidence presented must be sufficient to convince the judge that a claim is more probably true than not.
Respondent
The party against whom a petition is filed. In this case, the Rancho Del Lago Community Association.
Restrictive Covenant
A provision in a deed or community document (like a CC&R) that limits the use of the property. Arizona law holds that unambiguous restrictive covenants are enforced to give effect to the intent of the parties.
Blog Post – 19F-H1919051-REL
The Six-Inch Wall That Ignited a Legal Battle: 4 Shocking Lessons from a Brutal HOA War
1.0 Introduction: The Neighbor Next Door
Living next to someone is a universal experience, and it’s remarkable how quickly a small disagreement over a fence or a property line can spiral into a full-blown conflict. For two families in an Arizona HOA, what started as a plan for a backyard wall ended in a formal administrative law hearing, providing a stark case study in property law, association rules, and human nature.
This dispute, involving homeowners David and Brenda Norman and their neighbors, the Hendersons, dissects four critical lessons that challenge common assumptions about homeowner rights and association duties. Their story is a powerful cautionary tale about property lines, HOA authority, and the high cost of a neighborhood war.
2.0 Takeaway 1: The Six-Inch Difference That Changes Everything
1. A Wall on the Property Line Isn’t the Same as a Wall Near It
In property law, inches are everything. The community’s Covenants, Conditions, and Restrictions (CC&Rs) defined a “Party Wall” as a structure sitting directly on the property line between two lots. By this definition, these walls are a shared responsibility, requiring mutual consent from both homeowners for construction and shared costs for maintenance.
This distinction became the pivot on which the entire case turned. Initially, the Hendersons submitted plans to build a shared Party Wall, and the Normans gave their required consent. But then the plan changed. The Hendersons withdrew that request and submitted a new one: to build a wall located just six inches inside their own property line. The record doesn’t state definitively why the Hendersons changed their plan, though testimony suggested the Normans may have rescinded their initial consent.
This was a masterstroke of procedural navigation; by sacrificing a mere six inches of their yard, the Hendersons effectively bought the legal right to build without their neighbors’ consent, turning a potential year-long dispute into a matter of a simple ARC approval. By moving the structure entirely onto their own lot, it was no longer a “Party Wall” but their private property. While the Hendersons had successfully navigated the HOA’s rules, the Normans’ next step was to try and force the HOA to intervene directly—a move that would expose a common misunderstanding about the limits of an association’s power.
3.0 Takeaway 2: Your HOA Isn’t the Neighborhood Referee
2. The HOA’s Power to Intervene Has Surprising Limits
A common assumption among homeowners is that the HOA must mediate any and all disputes between residents. This case proves that assumption is fundamentally incorrect.
When the conflict escalated, the HOA’s position was unwavering. Spencer Brod, an employee of the association’s management company, testified that the association “never gets involved in disputes between neighbors.” Its role is to enforce community rules as they relate to the association, not to take sides in personal conflicts between homeowners.
The Administrative Law Judge presiding over the case reinforced this legal reality, citing Arizona law to clarify the limits of both the HOA’s and the state’s jurisdiction. The judge’s finding was unequivocal:
Neither the CC&Rs nor the Common Project Guidelines require Respondent [the HOA] to mediate or resolve a dispute between neighbors by taking one side or the other. A.R.S. § 32-2199.01(A)(1) provides that ‘[t]he department does not have jurisdiction to hear [a]ny dispute among or between owners to which the association is not a party.’
This finding is a crucial lesson: while an HOA enforces its governing documents, it is not a neighborhood court and cannot be compelled to referee personal disagreements.
4.0 Takeaway 3: You Can’t Demand a Neighbor Play by the Rules If You Don’t
3. Coming to the Table with Clean Hands Matters
The case contained a powerful element of irony that proved fatal to the Normans’ petition. The judge’s official Findings of Fact reveal that while demanding the HOA enforce its rules against the Hendersons, the Normans had a significant compliance issue of their own.
In September 2017, the Normans submitted a request to build an 11-foot wide concrete driveway “to provide a solid walking surface because Mrs. Norman was disabled and had difficulty walking.” While the motivation was sympathetic, the Architectural Review Committee (ARC) denied the request. Despite the denial, the Normans built the driveway anyway and were subsequently issued a Notice of Violation by the HOA.
Critically, the Normans’ own rule-breaking occurred after the Hendersons’ wall was approved. In the very midst of their dispute, while formulating a case against their neighbors, they chose to defy the ARC themselves. This is a classic illustration of the “unclean hands” doctrine. In any legal or administrative forum, one’s credibility is paramount. The Normans were asking the HOA to be a strict enforcer of rules they themselves had flagrantly violated, a position that is almost always untenable.
5.0 Takeaway 4: When a Judge Calls It a “Spite Fence”
4. The Court May Look Past the Rules and See Your Intent
Even in a hearing focused on the technicalities of CC&Rs, the underlying human motivations of the conflict did not go unnoticed. The HOA’s ARC had previously approved a plan for the Normans to build their own wall, provided it was located three feet inside their property line. They refused. Brenda Norman testified that their contractor told them they were “crazy to give up the 3’ of property.” Mrs. Norman also argued that a wall on her property would be denied as a prohibited “closely parallel wall,” but this claim was directly contradicted by the ARC’s own actions—they had already approved her wall at the three-foot distance.
The judge’s “spite fence” comment wasn’t just an observation; it was the legal culmination of the Normans’ entire pattern of behavior. Their refusal to accept an approved wall on their own property (losing 3 feet) while demanding their neighbor tear down a wall built on theirs (losing 0 feet) painted a clear picture of animosity, not a genuine need for property protection. The judge saw through the legal arguments to the core of the issue:
The wall that Petitioners testified that they must build to protect their property appears to be an archetypical spite fence between neighbors who cannot agree to mutually work for the improvement of their adjacent properties.
A “spite fence” is a legal term for a structure erected with malicious intent, where the primary purpose is not to improve one’s own property but to annoy, inconvenience, or harm a neighbor. The judge’s use of this term was a powerful signal that, in the court’s view, the dispute was no longer about property rights, but about personal animus.
6.0 Conclusion: A Wall Is a Wall, But a Neighbor Is Forever
This case is a cautionary tale written in concrete and legal filings. It shows how a dispute over six inches of soil can metastasize, fueled by a misunderstanding of HOA rules and an unwillingness to compromise, ultimately costing both parties time, money, and peace of mind. From the critical importance of a few inches of land to the defined limits of an HOA’s authority, the details matter.
Ultimately, the story of the Normans and the Hendersons serves as a powerful reminder that navigating HOA living requires a clear-eyed understanding of the actual rules, not just a sense of what seems “fair.” It leaves us with a critical question to consider.
When it comes to our homes and neighbors, is it more important to be right, or to find a way to live in peace?
Case Participants
Petitioner Side
David Norman(petitioner) Appeared telephonically on own behalf
Brenda Norman(petitioner) Testified on Petitioners' behalf
Respondent Side
Ashley N. Moscarello(HOA attorney) Goodman Law Group Represented Rancho Del Lago Community Association
CC&Rs § 3.11(D)(1) / Common Project Guidelines § 3.11(D)(1)
Outcome Summary
The Administrative Law Judge dismissed the petition filed by David and Brenda Norman against Rancho Del Lago Community Association, finding that the Department of Real Estate did not have jurisdiction to hear the dispute, as it was essentially a conflict between neighboring owners (Petitioners and Hendersons) regarding a wall.
Why this result: The Department lacked jurisdiction over the dispute among or between owners, per A.R.S. § 32-2199.01(A)(1).
Key Issues & Findings
Alleged violation by HOA approving a block wall built by neighbors (Hendersons)
Petitioners alleged that Respondent HOA violated CC&Rs § 3.11(D)(1) by approving a block wall built by their next-door neighbors, the Hendersons, and requested the Department require the Hendersons to permit Petitioners to connect to the wall or require the Hendersons to tear the wall down.
Orders: The petition was dismissed because the Department lacked jurisdiction to hear a dispute primarily among or between owners to which the association is not a party, pursuant to A.R.S. § 32-2199.01(A)(1).
Filing fee: $0.00, Fee refunded: No
Disposition: respondent_win
Cited:
A.R.S. § 32-2199.01(A)(1)
A.R.S. § 32-2199(B)
A.R.S. § 33-1803
A.R.S. § 41-1092.07(G)(2)
A.A.C. R2-19-119(A)
A.A.C. R2-19-119(B)(1)
A.A.C. R2-19-119(B)(2)
A.R.S. § 32-2199.02(B)
A.R.S. § 32-2199.04
A.R.S. § 41-1092.09
Analytics Highlights
Topics: Jurisdiction, HOA Governance, Architectural Review Committee (ARC), Party Wall, Neighbor Dispute, CC&Rs
Additional Citations:
A.R.S. § 32-2199.01(A)(1)
A.R.S. § 32-2199(B)
A.R.S. § 33-1803
A.R.S. § 41-1092.07(G)(2)
A.A.C. R2-19-119(A)
A.A.C. R2-19-119(B)(1)
A.A.C. R2-19-119(B)(2)
A.R.S. § 32-2199.02(B)
A.R.S. § 32-2199.04
A.R.S. § 41-1092.09
Video Overview
Audio Overview
Decision Documents
19F-H1919051-REL Decision – 710478.pdf
Uploaded 2025-10-09T03:34:10 (150.0 KB)
19F-H1919051-REL Decision – 711115.pdf
Uploaded 2025-10-09T03:34:10 (149.9 KB)
Briefing Doc – 19F-H1919051-REL
Case Briefing: Norman v. Rancho Del Lago Community Association
Executive Summary
This briefing document provides a comprehensive analysis of the Administrative Law Judge Decision in case number 19F-H1919051-REL, involving homeowners David and Brenda Norman (Petitioners) and the Rancho Del Lago Community Association (Respondent). The core of the dispute centers on the Petitioners’ allegation that the Respondent’s Architectural Review Committee (ARC) violated community guidelines by approving a wall built by the Petitioners’ neighbors, the Hendersons.
The Petitioners claimed the Henderson’s wall, constructed 6 inches inside the property line, created a situation where any wall they might build on their property would be a “closely parallel wall,” which is prohibited by the community’s Common Project Guidelines § 3.11(D)(1). They requested that the Respondent either force the Hendersons to allow the Petitioners to connect to their wall, effectively making it a shared “party wall,” or compel the Hendersons to demolish it.
The Administrative Law Judge dismissed the petition entirely. The primary legal basis for the dismissal was a lack of jurisdiction; under Arizona statute A.R.S. § 32-2199.01(A)(1), the Arizona Department of Real Estate cannot hear disputes solely between homeowners in which the association is not a party. The judge concluded this was fundamentally a neighbor-versus-neighbor conflict. Furthermore, the judge characterized the wall the Petitioners sought to build as an “archetypical spite fence” and noted that the Petitioners had failed to prove the Respondent had violated any community documents.
Case Overview
Parties and Key Entities
Name/Entity
Description
Petitioners
David and Brenda Norman
Homeowners in the Rancho Del Lago Community.
Respondent
Rancho Del Lago Community Association
The homeowners’ association (HOA) for the community.
Neighbors
The Hendersons
The Petitioners’ next-door neighbors who built the disputed wall.
Management Co.
Management Solutions
The company managing the Respondent HOA.
Witness (Respondent)
Spencer Brod
Employee of Management Solutions overseeing the Respondent’s affairs.
Administrative Law Judge
Diane Mihalsky
Presiding judge from the Office of Administrative Hearings.
Regulating Body
Arizona Department of Real Estate
State agency authorized to hear certain HOA disputes.
Adjudicating Body
Office of Administrative Hearings
Independent state agency that conducted the evidentiary hearing.
Procedural Details
Detail
Information
Case Number
19F-H1919051-REL
Petition Filed
On or about February 28, 2019
Hearing Date
May 8, 2019
Amended Decision Date
May 28, 2019
Timeline of Key Events
• December 2003: The Respondent’s ARC adopts the Common Project Guidelines, which govern all exterior improvements.
• March 8, 2017: The Hendersons submit an Architectural Variance Request (AVR) to extend the common wall between their property and the Petitioners’. Mrs. Norman signs the request, giving consent. The ARC approves this request.
• April 27, 2017: The Hendersons submit a new AVR to build a wall extension 6 inches inside their property line, making it a private wall rather than a shared party wall. The record suggests Mrs. Norman may have rescinded her earlier approval for the common wall.
• May 10, 2017: The ARC approves the Hendersons’ request to build the wall 6 inches inside their property line.
• September 5, 2017: The Petitioners submit an AVR to build an 11-foot wide concrete driveway. The ARC denies the request.
• Post-September 5, 2017: Despite the denial, the Petitioners construct the 11-foot wide driveway and are subsequently issued a Notice of Violation by the Respondent.
• September 7, 2017: The Petitioners submit an AVR to build a wall extension on their property, positioned at least 3 feet away from the Hendersons’ wall.
• October 13, 2017: The ARC approves the Petitioners’ wall extension request.
• Post-October 13, 2017: The Petitioners decide not to build the approved wall, stating their contractor advised them against “giving up” the 3 feet of property that would lie between the two walls.
• By November 2017: The Hendersons’ wall appears to have been constructed.
• February 28, 2019: The Petitioners file a petition with the Arizona Department of Real Estate, alleging the Respondent violated community rules.
• March 27, 2019: The Petitioners file a new AVR to build a wall directly on the property line. This request did not include the Hendersons’ required consent and was still pending at the time of the hearing.
Governing Documents and Key Provisions
The dispute and subsequent legal decision referenced several specific articles from the community’s Covenants, Conditions, and Restrictions (CC&Rs) and the Common Project Guidelines.
Document
Provision
Description
Article I § (p)
Defines “Party Walls” built on a property line, establishing equal right of use, joint responsibility for maintenance and repair, and a process for the Board to resolve disputes over construction or cost-sharing.
Article II § 2(a)
Requires prior written approval from the ARC for any improvements that alter the exterior appearance of a property.
Article XII § 1
Establishes the ARC, noting that its decisions are “sole, absolute and final on all matters submitted to it.”
Common Project Guidelines
Section 3.11(D)(1)
States that “Closely parallel walls shall be disapproved.” The term “closely parallel” is not defined in the guidelines. This provision was the central focus of the Petitioners’ complaint.
Common Project Guidelines
Section 4.21
Grants the ARC the right “to waive, vary, or otherwise modify any of the standards or procedures set forth herein at its discretion, for good cause shown.”
Summary of Testimony and Evidence
Testimony of Brenda Norman (Petitioner)
• Motivation for Wall: Stated that she and her husband are in law enforcement and want to enclose their side yard to protect utility meters from potential vandalism.
• Reason for Not Building Approved Wall: Explained that their contractor advised them it was “crazy to give up the 3’ of property” that would be inaccessible between their proposed wall and the Hendersons’ wall.
• Relationship with Neighbors: Acknowledged that the Petitioners “do not get along very well with the Hendersons” and therefore never asked for their consent for a wall on the property line.
• Belief Regarding Parallel Walls: Believes that if she submitted a plan for a wall just inside her property line, it would be denied under the “close parallel wall” rule.
• Requested Action: Opined that the Respondent should force the Hendersons to tear down their wall because it is not uniformly 6 inches from the property line.
Testimony of Spencer Brod (for Respondent)
• HOA Policy: Testified that the HOA “never gets involved in disputes between neighbors” and that it is the homeowner’s responsibility to obtain neighbor consent for common wall projects.
• Party vs. Private Walls: Explained that neighbor consent is required only for “party walls” on the property line due to shared maintenance liability. The Hendersons’ wall was approved because it was on their own property and therefore not a party wall.
• Enforcement and Inspection: Admitted that the Hendersons’ wall may not be uniformly 6 inches from the line but stated the Respondent has no one to perform a “thorough inspection” and had not sent a violation letter.
• “Closely Parallel Walls” Interpretation: Testified that while the term is undefined, the ARC’s approval of the Petitioners’ plan for a wall 3 feet away indicates that “closely parallel” means a distance of less than 3 feet.
• Petitioners’ Unauthorized Construction: Confirmed that the Respondent sent the Petitioners a Notice of Violation for building a driveway that the ARC had explicitly denied.
Administrative Law Judge’s Conclusions of Law
The judge’s decision was based on a detailed analysis of the evidence, governing documents, and relevant state law.
1. Jurisdictional Failure: The primary reason for dismissal was a lack of jurisdiction. The judge cited A.R.S. § 32-2199.01(A)(1), which explicitly states, “The department does not have jurisdiction to hear [a]ny dispute among or between owners to which the association is not a party.” The judge determined this was a quintessential neighbor dispute, not a dispute with the HOA.
2. Failure to Meet Burden of Proof: The Petitioners bore the burden of proving by a “preponderance of the evidence” that the Respondent violated its own rules. The judge found they failed to do so.
3. Characterization as a “Spite Fence”: The decision describes the wall the Petitioners wish to build as an “archetypical spite fence between neighbors who cannot agree to mutually work for the improvement of their adjacent properties.”
4. HOA’s Limited Role: The judge affirmed that neither the CC&Rs nor the Common Project Guidelines compel the HOA to mediate or resolve disputes between neighbors by taking a side.
5. Distinction of Wall Types: The analysis distinguished between a party wall on a property line, which requires neighbor consent, and a private wall built entirely on one owner’s property, which does not. The Hendersons’ wall was approved as the latter.
6. Hypothetical Outcome: A concluding footnote in the decision states that even if the Department had jurisdiction, the Petitioners had not established that Guideline 3.11(D)(1) would authorize or require the Respondent to grant the relief they requested.
Final Order
IT IS ORDERED that the petition filed by David and Brenda Norman against the Respondent, Rancho Del Lago Community Association, is dismissed. The dismissal is based on the finding that the Arizona Department of Real Estate does not have jurisdiction to hear their dispute with the Hendersons.
Study Guide – 19F-H1919051-REL
Study Guide: Norman v. Rancho Del Lago Community Association
This guide is designed to review the administrative legal case between homeowners David and Brenda Norman and their homeowners’ association, the Rancho Del Lago Community Association, concerning a dispute over a neighbor’s wall.
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Short-Answer Quiz
Instructions: Answer the following questions in 2-3 complete sentences, drawing only from the information provided in the case documents.
1. What was the central violation of the homeowners’ association rules alleged by the Petitioners in their February 28, 2019, petition?
2. Identify the three main groups of individuals or entities involved in the dispute: the Petitioners, the Respondent, and the neighbors.
3. According to the Respondent’s CC&Rs, what is a “Party Wall” and what primary responsibility does it create for adjacent homeowners?
4. Describe the two separate wall-related Architectural Variance Requests (AVRs) submitted by the Hendersons in March and April of 2017.
5. Why did the Architectural Review Committee (ARC) initially deny the Petitioners’ request to build a new driveway, and what was the outcome of this denial?
6. What is the role of the “Declarant” within the Rancho Del Lago Community Association, and what influence do they hold over the board and the ARC?
7. The ARC approved a wall proposal for the Petitioners on October 13, 2017. Why did the Petitioners choose not to build this approved wall?
8. According to the CC&Rs, what is the ultimate authority of the Architectural Review Committee (ARC) in rendering its decisions?
9. On what legal grounds did the Administrative Law Judge ultimately dismiss the Petitioners’ case?
10. Who bore the “burden of proof” in this hearing, and what does this legal standard require?
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Quiz Answer Key
1. The Petitioners alleged that the Respondent (the homeowners’ association) violated Section 3.11(D)(1) of the Common Project Guidelines. This section states that “closely parallel walls shall be disapproved,” and the Petitioners argued that the association violated this rule by approving the wall built by their neighbors, the Hendersons.
2. The Petitioners were homeowners David and Brenda Norman. The Respondent was the Rancho Del Lago Community Association. The neighbors, who were central to the dispute but not a party to the case, were the Hendersons.
3. A “Party Wall” is a wall situated on the property line between two or more contiguous lots. It creates a shared right of use and a joint obligation for all adjoining owners to rebuild and repair the wall at their shared expense.
4. The Hendersons first submitted an AVR on March 8, 2017, to extend the existing common party wall, for which Mrs. Norman gave consent. On April 27, 2017, they submitted a different AVR to build a new wall located entirely on their property, 6 inches inside the property line, which did not require the Normans’ consent.
5. The ARC denied the Petitioners’ September 5, 2017, request for an 11-foot wide driveway because a driveway already existed on the opposite side of the house where the garage was located. Despite the denial, the Petitioners built the driveway anyway, which resulted in the Respondent issuing them a Notice of Violation.
6. The “Declarant” is the original developer that built the subdivision. At the time of the hearing, the Respondent association was still under the control of the Declarant, who appointed all three directors of the board and was also a member of the Architectural Review Committee (ARC).
7. The Petitioners did not build the approved wall because the plan required it to be built at least 3 feet inside their property line to avoid being a party wall. Their contractor advised them they would be “crazy to give up the 3’ of property” that would lie between their new wall and the Hendersons’ wall.
8. According to Article XII, § 1 of the CC&Rs, “the decision of the [ARC] shall be sole, absolute and final on all matters submitted to it pursuant to this Declaration and/or the Design Guidelines.”
9. The judge dismissed the case due to a lack of jurisdiction. According to Arizona statute A.R.S. § 32-2199.01(A)(1), the Arizona Department of Real Estate does not have jurisdiction to hear disputes between owners to which the association is not a party. The judge framed the issue as a private dispute between the Normans and the Hendersons.
10. The Petitioners (the Normans) bore the burden of proof to establish that the Respondent violated the community rules. This standard, known as a “preponderance of the evidence,” requires presenting evidence that is more convincing and more likely true than not.
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Essay Questions
Instructions: The following questions are designed to test a deeper, more analytical understanding of the case. Formulate a comprehensive response to each prompt, citing specific facts and rules from the case documents to support your arguments.
1. Analyze the concept of a “Party Wall” versus a privately-owned wall within the context of this case. How did the distinction between these two types of walls become the central point of contention and influence the decisions made by the Hendersons, the Normans, and the ARC?
2. Discuss the powers and limitations of the Rancho Del Lago Community Association’s Architectural Review Committee (ARC) as outlined in the CC&Rs and Common Project Guidelines. How did the ARC’s discretionary authority, particularly under Section 4.21 of the guidelines, impact the events of this dispute?
3. Trace the timeline of Architectural Variance Requests (AVRs) submitted by both the Normans and the Hendersons. Evaluate how the sequence of approvals, denials, and unbuilt projects contributed to the escalation of the dispute and ultimately led to the legal hearing.
4. Explain the legal reasoning behind the Administrative Law Judge’s final decision. Why was the concept of “jurisdiction” more critical to the outcome than the merits of the Normans’ claim regarding “closely parallel walls”? Refer to the specific Arizona Revised Statute (A.R.S.) cited in the decision.
5. The judge described the potential wall the Petitioners wish to build as an “archetypical spite fence.” Based on the testimony and evidence presented in the case, argue for or against this characterization.
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Glossary of Key Terms
Definition
Administrative Law Judge (ALJ)
The official, in this case Diane Mihalsky, who presides over hearings at the Office of Administrative Hearings and renders decisions on disputes involving state agencies.
Architectural Review Committee (ARC)
A committee established by the Declarant and governed by the CC&Rs, responsible for reviewing and approving or denying any proposed improvements that alter the exterior appearance of properties within the community. Its decisions are described as “sole, absolute and final.”
Architectural Variance Request (AVR)
The formal application submitted by a homeowner to the ARC to request approval for an exterior improvement or modification to their property.
Arizona Department of Real Estate (the Department)
The state agency authorized by statute to receive and decide petitions for hearings from members of homeowners’ associations regarding violations of community documents.
CC&Rs (Covenants, Conditions, and Restrictions)
The legal documents that establish the rules, regulations, and obligations for homeowners within a planned community like Rancho Del Lago.
Closely Parallel Walls
A term from Section 3.11(D)(1) of the Common Project Guidelines that are to be disapproved. The term is not explicitly defined, but testimony suggests a wall 3 feet from another would be approved, making the threshold for “close” less than that.
Common Project Guidelines
A set of rules adopted by the ARC in December 2003 that govern all exterior improvements and provide standards for the Design Review Process. These guidelines supplement the CC&Rs.
Declarant
The original developer that built the subdivision. In this case, the Declarant still controlled the association’s Board of Directors and the ARC.
Jurisdiction
The legal authority of a court or agency to hear and decide a case. The petition was dismissed because the Department was found to lack jurisdiction over disputes solely between homeowners.
Office of Administrative Hearings
An independent state agency in Arizona where evidentiary hearings, like the one in this case, are conducted by an Administrative Law Judge.
Party Wall
As defined in the CC&Rs, a wall on the property line between contiguous lots. Owners have equal rights to use it and share joint financial responsibility for its repair and maintenance.
Petitioners
The party that initiates a legal action or petition. In this case, homeowners David and Brenda Norman.
Preponderance of the Evidence
The standard of proof required in this civil administrative hearing. It means the evidence presented must be sufficient to convince the judge that a claim is more probably true than not.
Respondent
The party against whom a petition is filed. In this case, the Rancho Del Lago Community Association.
Restrictive Covenant
A provision in a deed or community document (like a CC&R) that limits the use of the property. Arizona law holds that unambiguous restrictive covenants are enforced to give effect to the intent of the parties.
Blog Post – 19F-H1919051-REL
The Six-Inch Wall That Ignited a Legal Battle: 4 Shocking Lessons from a Brutal HOA War
1.0 Introduction: The Neighbor Next Door
Living next to someone is a universal experience, and it’s remarkable how quickly a small disagreement over a fence or a property line can spiral into a full-blown conflict. For two families in an Arizona HOA, what started as a plan for a backyard wall ended in a formal administrative law hearing, providing a stark case study in property law, association rules, and human nature.
This dispute, involving homeowners David and Brenda Norman and their neighbors, the Hendersons, dissects four critical lessons that challenge common assumptions about homeowner rights and association duties. Their story is a powerful cautionary tale about property lines, HOA authority, and the high cost of a neighborhood war.
2.0 Takeaway 1: The Six-Inch Difference That Changes Everything
1. A Wall on the Property Line Isn’t the Same as a Wall Near It
In property law, inches are everything. The community’s Covenants, Conditions, and Restrictions (CC&Rs) defined a “Party Wall” as a structure sitting directly on the property line between two lots. By this definition, these walls are a shared responsibility, requiring mutual consent from both homeowners for construction and shared costs for maintenance.
This distinction became the pivot on which the entire case turned. Initially, the Hendersons submitted plans to build a shared Party Wall, and the Normans gave their required consent. But then the plan changed. The Hendersons withdrew that request and submitted a new one: to build a wall located just six inches inside their own property line. The record doesn’t state definitively why the Hendersons changed their plan, though testimony suggested the Normans may have rescinded their initial consent.
This was a masterstroke of procedural navigation; by sacrificing a mere six inches of their yard, the Hendersons effectively bought the legal right to build without their neighbors’ consent, turning a potential year-long dispute into a matter of a simple ARC approval. By moving the structure entirely onto their own lot, it was no longer a “Party Wall” but their private property. While the Hendersons had successfully navigated the HOA’s rules, the Normans’ next step was to try and force the HOA to intervene directly—a move that would expose a common misunderstanding about the limits of an association’s power.
3.0 Takeaway 2: Your HOA Isn’t the Neighborhood Referee
2. The HOA’s Power to Intervene Has Surprising Limits
A common assumption among homeowners is that the HOA must mediate any and all disputes between residents. This case proves that assumption is fundamentally incorrect.
When the conflict escalated, the HOA’s position was unwavering. Spencer Brod, an employee of the association’s management company, testified that the association “never gets involved in disputes between neighbors.” Its role is to enforce community rules as they relate to the association, not to take sides in personal conflicts between homeowners.
The Administrative Law Judge presiding over the case reinforced this legal reality, citing Arizona law to clarify the limits of both the HOA’s and the state’s jurisdiction. The judge’s finding was unequivocal:
Neither the CC&Rs nor the Common Project Guidelines require Respondent [the HOA] to mediate or resolve a dispute between neighbors by taking one side or the other. A.R.S. § 32-2199.01(A)(1) provides that ‘[t]he department does not have jurisdiction to hear [a]ny dispute among or between owners to which the association is not a party.’
This finding is a crucial lesson: while an HOA enforces its governing documents, it is not a neighborhood court and cannot be compelled to referee personal disagreements.
4.0 Takeaway 3: You Can’t Demand a Neighbor Play by the Rules If You Don’t
3. Coming to the Table with Clean Hands Matters
The case contained a powerful element of irony that proved fatal to the Normans’ petition. The judge’s official Findings of Fact reveal that while demanding the HOA enforce its rules against the Hendersons, the Normans had a significant compliance issue of their own.
In September 2017, the Normans submitted a request to build an 11-foot wide concrete driveway “to provide a solid walking surface because Mrs. Norman was disabled and had difficulty walking.” While the motivation was sympathetic, the Architectural Review Committee (ARC) denied the request. Despite the denial, the Normans built the driveway anyway and were subsequently issued a Notice of Violation by the HOA.
Critically, the Normans’ own rule-breaking occurred after the Hendersons’ wall was approved. In the very midst of their dispute, while formulating a case against their neighbors, they chose to defy the ARC themselves. This is a classic illustration of the “unclean hands” doctrine. In any legal or administrative forum, one’s credibility is paramount. The Normans were asking the HOA to be a strict enforcer of rules they themselves had flagrantly violated, a position that is almost always untenable.
5.0 Takeaway 4: When a Judge Calls It a “Spite Fence”
4. The Court May Look Past the Rules and See Your Intent
Even in a hearing focused on the technicalities of CC&Rs, the underlying human motivations of the conflict did not go unnoticed. The HOA’s ARC had previously approved a plan for the Normans to build their own wall, provided it was located three feet inside their property line. They refused. Brenda Norman testified that their contractor told them they were “crazy to give up the 3’ of property.” Mrs. Norman also argued that a wall on her property would be denied as a prohibited “closely parallel wall,” but this claim was directly contradicted by the ARC’s own actions—they had already approved her wall at the three-foot distance.
The judge’s “spite fence” comment wasn’t just an observation; it was the legal culmination of the Normans’ entire pattern of behavior. Their refusal to accept an approved wall on their own property (losing 3 feet) while demanding their neighbor tear down a wall built on theirs (losing 0 feet) painted a clear picture of animosity, not a genuine need for property protection. The judge saw through the legal arguments to the core of the issue:
The wall that Petitioners testified that they must build to protect their property appears to be an archetypical spite fence between neighbors who cannot agree to mutually work for the improvement of their adjacent properties.
A “spite fence” is a legal term for a structure erected with malicious intent, where the primary purpose is not to improve one’s own property but to annoy, inconvenience, or harm a neighbor. The judge’s use of this term was a powerful signal that, in the court’s view, the dispute was no longer about property rights, but about personal animus.
6.0 Conclusion: A Wall Is a Wall, But a Neighbor Is Forever
This case is a cautionary tale written in concrete and legal filings. It shows how a dispute over six inches of soil can metastasize, fueled by a misunderstanding of HOA rules and an unwillingness to compromise, ultimately costing both parties time, money, and peace of mind. From the critical importance of a few inches of land to the defined limits of an HOA’s authority, the details matter.
Ultimately, the story of the Normans and the Hendersons serves as a powerful reminder that navigating HOA living requires a clear-eyed understanding of the actual rules, not just a sense of what seems “fair.” It leaves us with a critical question to consider.
When it comes to our homes and neighbors, is it more important to be right, or to find a way to live in peace?
Case Participants
Petitioner Side
David Norman(petitioner) Appeared telephonically on own behalf
Brenda Norman(petitioner) Testified on Petitioners' behalf
Respondent Side
Ashley N. Moscarello(HOA attorney) Goodman Law Group Represented Rancho Del Lago Community Association
Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.
Case Summary
Case ID
19F-H1918028-REL
Agency
ADRE
Tribunal
OAH
Decision Date
2019-05-01
Administrative Law Judge
Diane Mihalsky
Outcome
loss
Filing Fees Refunded
$0.00
Civil Penalties
$0.00
Parties & Counsel
Petitioner
Patricia Wiercinski
Counsel
—
Respondent
Long Meadow Ranch East Property Owners Association, Inc.
Counsel
Ashley N. Moscarello, Esq.
Alleged Violations
A.R.S. § 33-1805(A)
Outcome Summary
The ALJ denied and dismissed the petition, finding that Petitioner failed to establish that the Respondent HOA violated A.R.S. § 33-1805(A). The documents requested (an email string among Board members) were informal communications and were not considered official records of the association because the Board never took formal action on the incident.
Why this result: The Petitioner failed to meet the burden of proof that the Board created or possessed any official documents related to the incident that they failed to produce, as the emails were deemed private, informal communications rather than official records.
Key Issues & Findings
Failure to produce association records (un-redacted email string)
Petitioner alleged Respondent violated A.R.S. § 33-1805 by failing to produce official documents, specifically an un-redacted email string among Board members concerning an incident where Petitioner's husband allegedly harassed potential property buyers.
Orders: Petition dismissed because the documents sought (un-redacted emails) were informal communications, not official records of the association required to be produced under A.R.S. § 33-1805(A).
Filing fee: $0.00, Fee refunded: No
Disposition: respondent_win
Cited:
A.R.S. § 33-1805(A)
A.R.S. § 33-1804(E)(4)
Analytics Highlights
Topics: homeowner records request, association records, informal communications, board quorum, records disclosure
Briefing: Wiercincthe ki v. Long Meadow Ranch East POA
Executive Summary
This document synthesizes the findings from two administrative law hearings concerning a dispute between homeowner Patricia Wiercinski (“Petitioner”) and the Long Meadow Ranch East Property Owners Association, Inc. (“Respondent”). The core of the dispute was the Petitioner’s demand for association records related to a June 19, 2017, incident where her husband, Wayne Coates, allegedly accosted and verbally abused potential buyers of a neighboring property, causing the sale to fail.
The Petitioner filed a claim alleging the Respondent violated Arizona statute A.R.S. § 33-1805 by failing to produce documents related to the Board of Directors’ handling of the incident. The case evolved through two distinct phases:
1. Initial Hearing (January 2019): The Petitioner argued that because a quorum of the Board discussed the incident via email, they were required to create official records (e.g., minutes of a formal decision), which were not produced. The Administrative Law Judge (ALJ) denied this petition, ruling that informal email discussions among volunteer board members do not constitute “official Board business” requiring formal action or record-keeping.
2. Rehearing (April 2019): After being granted a rehearing, the Petitioner changed her legal theory. She argued that the email chain itself constituted an official association record and demanded that the Respondent produce a fully un-redacted version. The Respondent maintained the emails were private communications provided as a courtesy and that names were redacted due to Mr. Coates’ documented history of “bullying and intimidating people.”
Conclusion: The ALJ dismissed the petition again, affirming the initial ruling. The Judge concluded that the email chain was not an official “record of the association.” Consequently, the Respondent was under no statutory obligation to produce it, let alone provide an un-redacted copy. The Judge found the Respondent’s decision to redact names was “not unreasonable” given the circumstances.
Case Background and Procedural History
The Parties
Name/Entity
Patricia Wiercinski
Petitioner; homeowner and member of the Respondent association.
Wayne Coates
Petitioner’s husband; central figure in the alleged incident.
Long Meadow Ranch East POA, Inc.
Respondent; the Homeowners’ Association (HOA) for the development.
Michael “Mike” Olson
President of the Respondent’s Board of Directors.
Gregg Arthur
Director on the Respondent’s Board; also a realtor.
Joe Zielinski
Director on the Respondent’s Board.
Kathy Andrews
Community Manager for the Respondent, employed by Hoamco.
John Allen
An HOA member who was attempting to sell his lot in June 2017.
Diane Mihalsky
Administrative Law Judge (ALJ), Office of Administrative Hearings.
Ashley N. Moscarello, Esq.
Counsel for the Respondent, Goodman Law Group.
The Precipitating Incident (June 19, 2017)
On or about June 19, 2017, potential buyers, along with their builder, architect, and son, were visiting a lot for sale on Puntenney Rd. owned by John Allen. The lot was located across the street from the residence of Patricia Wiercinski and Wayne Coates. An incident occurred where Mr. Coates allegedly emerged from his home and confronted the visitors. According to emails later provided, Mr. Coates was “belligerent and cursing,” “verbally abusive,” and exhibited “extreme aggressive behavior,” telling the party that nothing was for sale and they needed to leave immediately. The potential buyers subsequently withdrew their interest in the lot, explicitly citing the confrontation.
Legal Proceedings
• October 18, 2018: Petitioner files a single-issue petition with the Arizona Department of Real Estate, alleging the Respondent violated A.R.S. § 33-1805 by failing to produce records of its deliberations and actions regarding the June 2017 incident.
• January 10, 2019: An evidentiary hearing is held before ALJ Diane Mihalsky.
• January 22, 2019: The ALJ issues a decision denying the petition.
• Post-January 2019: Petitioner requests a rehearing, alleging misconduct by the judge. The Commissioner of the Department of Real Estate grants the request.
• April 22, 2019: A rehearing is conducted.
• May 1, 2019: The ALJ issues a final decision, again dismissing the petition.
The Central Evidence: The Email Communications
The primary evidence in the case was an email chain from June 2017 that the Respondent voluntarily produced to the Petitioner, with the names of non-members (the potential buyers and their real estate agent) redacted. The communications reveal the immediate aftermath and concern surrounding the incident.
Key Excerpts from the Emails
• From a Potential Purchaser (June 19, 2017):
• Formal Account from Potential Purchasers (June 20, 2017):
• From the Real Estate Agent (June 20, 2017):
• From Board Director Gregg Arthur (June 20, 2017):
• From Board Director Joe Zielinski (June 20, 2017):
Analysis of Legal Arguments and Rulings
Petitioner’s Arguments
1. Initial Argument: The Petitioner contended that the email discussion among a quorum of the Board legally constituted an informal meeting to discuss association business. As such, the Board was required to memorialize its decision, even a decision to take no action, in official records like meeting minutes. The failure to produce such records was a violation of A.R.S. § 33-1805.
2. Rehearing Argument: Shifting her legal theory, the Petitioner argued that the email chain itself was an “official record of the association.” She claimed a right to an un-redacted copy, stating that she and Mr. Coates “had a right to know who was accusing Mr. Coates of belligerence.”
Respondent’s Defense
• Nature of Communications: The Respondent argued the emails were informal, private communications on personal servers between volunteer board members who are also neighbors. They were not official records kept in the course of association business.
• Lack of Formal Action: The Board never voted, met in an executive or open session, or took any official action regarding the incident. Testimony confirmed that only two of the board members replied to the initial email.
• Absence of Authority: The Respondent’s position was that the incident, while serious, was a personal dispute between neighbors and did not violate the association’s CC&Rs or bylaws. Therefore, the Board had no authority or jurisdiction to take official enforcement action.
• Justification for Redactions: Board President Mike Olson testified that names were redacted because “Mr. Coates had a history of bullying and intimidating people.” This was done to protect the potential buyers and their agent from potential harassment.
Administrative Law Judge’s Determinations
The ALJ’s conclusions were consistent across both decisions, finding decisively in favor of the Respondent.
• Burden of Proof: The Petitioner failed to establish by a “preponderance of the evidence” that the Respondent violated A.R.S. § 33-1805.
• “Official Records” Defined: The ALJ drew a clear distinction between informal discussion and official business. The ruling stated: “…the mere fact that a quorum of Board members may discuss a topic does not make it official Board business, especially if they do not end up taking any action to make a matter board business.”
• No Obligation to Create Records: The Judge found no statute requiring an HOA board to create a formal written record about topics they discuss informally but ultimately take no action on, calling such a requirement an “unnecessary and burdensome requirement on volunteers.”
• Ruling on Redacted Emails: In the rehearing decision, the ALJ concluded that because the email string was not an official record, the statute did not require the Respondent to provide it at all. Therefore, the Respondent was not obligated to provide an un-redacted version. The judge also noted the reason for the redaction “does not appear unreasonable.”
• Final Order: Both petitions were denied and dismissed.
Study Guide – 19F-H1918028-REL-RHG
Study Guide: Wiercinski v. Long Meadow Ranch East POA
This study guide provides a comprehensive review of the administrative case between Petitioner Patricia Wiercinski and Respondent Long Meadow Ranch East Property Owners Association, Inc. It includes a quiz with an answer key, suggested essay questions, and a glossary of key terms, all based on the provided Administrative Law Judge Decisions.
Short-Answer Quiz
Instructions: Answer the following questions in 2-3 complete sentences, drawing all information directly from the provided case documents.
1. Who are the primary parties in this legal dispute, and what are their roles?
2. What specific event on June 19, 2017, initiated the conflict that led to this case?
3. What was the core allegation made by the Petitioner in her original petition filed on October 18, 2018?
4. Why did the Respondent’s Board President, Mike Olson, state that the names in the email string were redacted?
5. In the initial hearing, what did the Petitioner argue the Board was required to do after discussing the incident, even if it chose not to act?
6. What was the legal conclusion of the Administrative Law Judge following the first hearing on January 10, 2019?
7. On what grounds did the Petitioner request and receive a rehearing of the case?
8. How did the Petitioner’s primary legal argument change between the first hearing and the rehearing?
9. According to the testimony of community manager Kathy Andrews, what types of documents are considered official records of the Association?
10. What was the final determination regarding the status of the email string and the Respondent’s obligation to produce an un-redacted version?
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Answer Key
1. The primary parties are Patricia Wiercinski (“Petitioner”) and the Long Meadow Ranch East Property Owners Association, Inc. (“Respondent”). The Petitioner is a homeowner and member of the Respondent association who filed a complaint alleging the association violated state law. The Respondent is the homeowners’ association defending against the petition.
2. The initiating event was an incident where the Petitioner’s husband, Wayne Coates, allegedly acted belligerent, cursed at, and was verbally abusive to a potential buyer, their family, and their architect who were viewing a property for sale across the street from the Petitioner’s home. The potential buyers were so disturbed by the encounter that they decided to remove the lot from their list of considerations.
3. The Petitioner’s core allegation was that the Respondent had violated A.R.S. § 33-1805 by failing to produce official documents related to the Board’s deliberations, decisions, and actions concerning the June 19, 2017 incident involving her husband.
4. Mike Olson testified that the names of the potential purchasers and their real estate agent were redacted from the email string because Mr. Coates has a documented history of bullying, intimidating, and threatening people. The redaction was done to protect these individuals from potential harassment.
5. In the initial hearing, the Petitioner argued that if the Board decided not to take action against her husband over the incident, it was required to make a formal motion and arrive at a formal, written decision to that effect. She claimed she never received such a document or evidence that the Board addressed it in an official meeting.
6. Following the first hearing, the Administrative Law Judge ordered that the petition be denied. The judge concluded that the Petitioner failed to establish that any official documents regarding the incident existed that the Respondent had failed to produce, as the email discussions were informal and did not constitute official Board business.
7. The Petitioner requested a rehearing by alleging misconduct on the part of the Administrative Law Judge. The Commissioner of the Department of Real Estate granted the request, though the decision noted the Commissioner did not specify what the misconduct was or how it should have changed the outcome.
8. In the rehearing, the Petitioner changed her argument from claiming the Board failed to produce a formal decision to arguing that the email string itself constituted an official record of the Association’s business. Consequently, she contended that A.R.S. § 33-1805 required the Respondent to produce a fully un-redacted copy of it.
9. Kathy Andrews testified that official records include matters of record regarding the Association’s business, such as governing documents, architectural guidelines, Board and general meeting minutes, and anything submitted to the Board for action. Because the Board took no action on the June 19, 2017 incident, the email was not included in the Association’s archived records.
10. The final determination was that the email string was not an official record of the association but rather an informal communication. Therefore, A.R.S. § 33-1805 did not require the Respondent to provide an un-redacted version, and the Petitioner’s petition was dismissed.
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Essay Questions
Instructions: The following questions are designed to test a deeper, analytical understanding of the case. Formulate a detailed essay-format response for each.
1. Analyze the legal distinction made by the Administrative Law Judge between informal discussions among board members and official association business. How was A.R.S. § 33-1805 applied in this context, and what precedent might this set for volunteer HOA board members?
2. Discuss the evolution of Patricia Wiercinski’s legal argument from the initial hearing to the rehearing. Evaluate the strengths and weaknesses of each argument and explain why the second argument was also ultimately unsuccessful.
3. Examine the concept of “preponderance of the evidence” as it applies to this case. Explain what the Petitioner was required to prove and detail the specific evidence (or lack thereof) that led the judge to conclude she had not met this burden in either hearing.
4. The Respondent voluntarily provided the redacted email string after the petition was filed. Discuss the strategic implications of this action and how it influenced the proceedings. Furthermore, analyze the justification provided for the redactions and the judge’s assessment of its reasonableness.
5. Based on the testimony from individuals like Mike Olson, Gregg Arthur, and Kathy Andrews, construct a comprehensive narrative of the events and communications following the June 19, 2017 incident from the perspective of the HOA Board. How did their collective testimony undermine the Petitioner’s claim that official records were being withheld or that the emails constituted official business?
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Glossary of Key Terms
Term / Entity
Definition
Administrative Law Judge (ALJ)
The presiding judge, Diane Mihalsky, from the Office of Administrative Hearings who heard the evidence and issued the legal decisions.
A.R.S. § 33-1805(A)
The Arizona Revised Statute cited by the Petitioner, which stipulates that all financial and other records of a homeowners’ association must be made reasonably available for examination by any member.
A.R.S. § 33-1804(E)(4)
An Arizona Revised Statute stating that a quorum of a board of directors meeting informally to discuss association business must comply with open meeting and notice provisions, regardless of whether a vote is taken.
Department, The
The Arizona Department of Real Estate, the state agency authorized to receive and adjudicate petitions from and about homeowners’ associations.
Hoamco
The property management company employed by the Long Meadow Ranch East Property Owners Association. Kathy Andrews is an employee of this company.
June 19, 2017 Incident
An altercation where Wayne Coates allegedly engaged in belligerent, cursing, and verbally abusive behavior towards potential property buyers, causing them to lose interest in the property.
Long Meadow Ranch East POA
The Respondent in the case; the homeowners’ association for the Long Meadow Ranch East development in Prescott, Arizona.
Office of Administrative Hearings
An independent state agency that conducts evidentiary hearings for other state agencies, such as the Department of Real Estate.
Petitioner
Patricia Wiercinski, a homeowner in Long Meadow Ranch East and a member of the Respondent association who filed the legal petition.
Preponderance of the Evidence
The evidentiary standard the Petitioner was required to meet. It is defined as proof that is sufficient to incline a fair and impartial mind to one side of the issue rather than the other, meaning the contention is more probably true than not.
Respondent
The Long Meadow Ranch East Property Owners Association, Inc., which was the defendant in the petition filed by Patricia Wiercinski.
Wayne Coates
The husband of the Petitioner, Patricia Wiercinski. His alleged actions during the June 19, 2017 incident are the central subject of the dispute.
An acronym for the Yavapai County Sheriff’s Office, mentioned in an email as a potential agency to file charges for disorderly conduct/harassment.
Blog Post – 19F-H1918028-REL-RHG
4 Shocking Lessons from One Homeowner’s Lawsuit Against Her HOA
Introduction: The Perils of Neighbor Disputes
Most people who live in a planned community harbor a quiet fear of two things: a “neighbor from hell” and a legal dispute with their Homeowners’ Association (HOA). For one Arizona homeowner, those fears collided in a dramatic fashion. When her husband was involved in an incident with prospective buyers of a neighboring lot, she took her HOA to court to demand records of the board’s discussions. The resulting public legal documents provide a masterclass in community association law, revealing several shocking and counter-intuitive lessons for anyone living under an HOA.
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1. Takeaway 1: A “Neighbor from Hell” Can Literally Destroy a Real Estate Deal
The case began with a single incident on June 19, 2017. According to court filings, the homeowner’s husband, Wayne Coates, first confronted the wife and son of a builder viewing a vacant lot across the street. The prospective buyers described Mr. Coates’ behavior as “belligerent and cursing,” telling them that “nothing was for sale around here and they shouldn’t be snooping around.” The wife and son then drove up to inform the builder and architect of the hostile encounter.
The confrontation was so severe that it directly caused the potential buyers to walk away from the deal. They documented their experience in an email that eventually became part of the court record.
In closing when we returned one thing that stands out is would we want to live next to this type of behavior of [a] neighbor? The answer is no, this lot was one that we had in our top 2 Lots as a consideration for purchase but due to the volatile potential of this man, we have decided at this point to remove it from our list.
This case is a rare and powerful illustration of tortious interference with a business relationship in a community association context, providing unambiguous, written proof—from the aggrieved party themselves—that a single resident’s conduct directly caused a quantifiable financial loss to a neighbor.
2. Takeaway 2: Your HOA Board’s Private Emails Aren’t Always “Official Records”
The homeowner, Patricia Wiercinski, filed the lawsuit because she believed an email discussion about the incident among a quorum of the HOA board members constituted official business. Therefore, she argued, those emails were “official records” of the association that she had a legal right to inspect.
In a surprising decision, the court disagreed. The Administrative Law Judge ruled that just because board members informally discuss a topic via email does not automatically make it official HOA business or create an official record. This is especially true if the board never takes any formal action on the matter.
The judge’s reasoning was grounded in the practical realities of volunteer-run corporations. To treat every informal chat as official, recordable business would impose “an unnecessary and burdensome requirement on volunteers who are not compensated for their time who are may be neighbors and who may also be friends, in addition to being Board members.” This ruling reinforces a crucial legal boundary between governance and informal communication. It protects a board’s ability to “think out loud” and explore issues before committing to a formal course of action, an essential function for effective volunteer leadership.
3. Takeaway 3: An HOA’s Power Isn’t Unlimited
After learning that Mr. Coates’ actions had killed a property sale, some board members were immediately and deeply alarmed. They recognized the potential damage to property values for everyone in the community. Board member Gregg Arthur expressed this urgency in an email to his colleagues:
Wayne thru his actions appears to have interfered with and destroyed a property sale. We need to meet and take action on this matter as it will have a broad and chilling effect amongst the realtor community… action needs to be taken and quickly to prevent this from happening again.
Despite this initial alarm, the board ultimately took no formal action against Mr. Coates. Why? Because after reviewing the situation, they determined that the incident was a personal dispute between neighbors. Critically, his conduct did not violate any specific provision of the association’s Covenants, Conditions, and Restrictions (CC&Rs), bylaws, or other governing documents.
This decision underscores a vital legal principle: an HOA’s authority is fundamentally contractual, derived solely from the powers granted to it in its governing documents. It is not a governmental body with general police powers. Its authority is strictly limited to enforcing the community’s written rules, not policing all neighborhood conduct.
4. Takeaway 4: A Lawsuit Can Create a Devastating—and Public—Record
The petitioner’s goal was straightforward: to force the HOA to produce an un-redacted copy of the board’s private email chain. The result of her legal action, however, was a textbook example of the “Streisand Effect,” where an attempt to suppress information leads to it being publicized far more widely. In her attempt to access a private record, she created a permanent, public legal record that contained far more damaging information about her husband than the emails she sought.
Because of the lawsuit, the following details about Mr. Coates are now cemented in publicly accessible court documents:
• The full, detailed account from the potential buyers describing his “verbally abusive and extremely confrontational” behavior.
• A statement from a board member, Joe Zielinski, referencing Mr. Coates’ “arrest record and prison term and criminal history.”
• Sworn testimony from the HOA President, Mike Olson, explaining that names were redacted from the original email because Mr. Coates has a “history of bullying and intimidating people.”
The irony is devastating. In her quest to unmask the identities of her husband’s accusers in a private email, the petitioner inadvertently created a permanent, public, and deeply unflattering legal record that now constitutes a matter adjudicated by a court.
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Conclusion: The High Cost of Conflict
This single, unfortunate neighborhood dispute offers powerful lessons for anyone living in a planned community. It clarifies the real-world impact of resident behavior on property rights, sets a clear boundary on what constitutes an “official” HOA record, demonstrates the legal limits of an HOA’s power, and serves as a sobering warning about the unforeseen consequences of litigation. It leaves us with a final, critical question to ponder: When conflict arises in a community, what is the true cost of escalating it, and is the official record you might create worth the price?
Case Participants
Petitioner Side
Patricia Wiercinski(petitioner)
Wayne Coates(petitioner's husband) Involved in the June 19, 2017 incident
Respondent Side
Ashley N. Moscarello(HOA attorney) Goodman Law Group
Michael Olson(board member) President of Respondent's board; testified as witness
Gregg Arthur(board member) Director on Respondent's board; testified as witness
Kathy Andrews(property manager) HOAMCO Community Manager; testified as witness
Jim Robertson(board member) Director on Respondent's board
Joe Zielinski(board member) Director on Respondent's board
Boris Biloskirka(board member) Director on Respondent's board (identified as former in one source)
Tom Reid(board member) Director on Respondent's board
Neutral Parties
Diane Mihalsky(ALJ)
Judy Lowe(Commissioner) ADRE
Felicia Del Sol(administrative staff) Decision transmittal clerk
Other Participants
John Allen(HOA member) Property owner attempting to sell lot (also spelled Allan)
[Redacted Name](potential purchaser/witness) Includes potential buyers, builder, builder's wife, son, and architect involved in the incident
[Redacted Name](real estate agent/witness) Real estate agent(s) associated with John Allen's property
Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.
Case Summary
Case ID
19F-H1918028-REL
Agency
ADRE
Tribunal
OAH
Decision Date
2019-05-01
Administrative Law Judge
Diane Mihalsky
Outcome
loss
Filing Fees Refunded
$0.00
Civil Penalties
$0.00
Parties & Counsel
Petitioner
Patricia Wiercinski
Counsel
—
Respondent
Long Meadow Ranch East Property Owners Association, Inc.
Counsel
Ashley N. Moscarello, Esq.
Alleged Violations
A.R.S. § 33-1805(A)
Outcome Summary
The ALJ denied and dismissed the petition, finding that Petitioner failed to establish that the Respondent HOA violated A.R.S. § 33-1805(A). The documents requested (an email string among Board members) were informal communications and were not considered official records of the association because the Board never took formal action on the incident.
Why this result: The Petitioner failed to meet the burden of proof that the Board created or possessed any official documents related to the incident that they failed to produce, as the emails were deemed private, informal communications rather than official records.
Key Issues & Findings
Failure to produce association records (un-redacted email string)
Petitioner alleged Respondent violated A.R.S. § 33-1805 by failing to produce official documents, specifically an un-redacted email string among Board members concerning an incident where Petitioner's husband allegedly harassed potential property buyers.
Orders: Petition dismissed because the documents sought (un-redacted emails) were informal communications, not official records of the association required to be produced under A.R.S. § 33-1805(A).
Filing fee: $0.00, Fee refunded: No
Disposition: respondent_win
Cited:
A.R.S. § 33-1805(A)
A.R.S. § 33-1804(E)(4)
Analytics Highlights
Topics: homeowner records request, association records, informal communications, board quorum, records disclosure
Briefing: Wiercincthe ki v. Long Meadow Ranch East POA
Executive Summary
This document synthesizes the findings from two administrative law hearings concerning a dispute between homeowner Patricia Wiercinski (“Petitioner”) and the Long Meadow Ranch East Property Owners Association, Inc. (“Respondent”). The core of the dispute was the Petitioner’s demand for association records related to a June 19, 2017, incident where her husband, Wayne Coates, allegedly accosted and verbally abused potential buyers of a neighboring property, causing the sale to fail.
The Petitioner filed a claim alleging the Respondent violated Arizona statute A.R.S. § 33-1805 by failing to produce documents related to the Board of Directors’ handling of the incident. The case evolved through two distinct phases:
1. Initial Hearing (January 2019): The Petitioner argued that because a quorum of the Board discussed the incident via email, they were required to create official records (e.g., minutes of a formal decision), which were not produced. The Administrative Law Judge (ALJ) denied this petition, ruling that informal email discussions among volunteer board members do not constitute “official Board business” requiring formal action or record-keeping.
2. Rehearing (April 2019): After being granted a rehearing, the Petitioner changed her legal theory. She argued that the email chain itself constituted an official association record and demanded that the Respondent produce a fully un-redacted version. The Respondent maintained the emails were private communications provided as a courtesy and that names were redacted due to Mr. Coates’ documented history of “bullying and intimidating people.”
Conclusion: The ALJ dismissed the petition again, affirming the initial ruling. The Judge concluded that the email chain was not an official “record of the association.” Consequently, the Respondent was under no statutory obligation to produce it, let alone provide an un-redacted copy. The Judge found the Respondent’s decision to redact names was “not unreasonable” given the circumstances.
Case Background and Procedural History
The Parties
Name/Entity
Patricia Wiercinski
Petitioner; homeowner and member of the Respondent association.
Wayne Coates
Petitioner’s husband; central figure in the alleged incident.
Long Meadow Ranch East POA, Inc.
Respondent; the Homeowners’ Association (HOA) for the development.
Michael “Mike” Olson
President of the Respondent’s Board of Directors.
Gregg Arthur
Director on the Respondent’s Board; also a realtor.
Joe Zielinski
Director on the Respondent’s Board.
Kathy Andrews
Community Manager for the Respondent, employed by Hoamco.
John Allen
An HOA member who was attempting to sell his lot in June 2017.
Diane Mihalsky
Administrative Law Judge (ALJ), Office of Administrative Hearings.
Ashley N. Moscarello, Esq.
Counsel for the Respondent, Goodman Law Group.
The Precipitating Incident (June 19, 2017)
On or about June 19, 2017, potential buyers, along with their builder, architect, and son, were visiting a lot for sale on Puntenney Rd. owned by John Allen. The lot was located across the street from the residence of Patricia Wiercinski and Wayne Coates. An incident occurred where Mr. Coates allegedly emerged from his home and confronted the visitors. According to emails later provided, Mr. Coates was “belligerent and cursing,” “verbally abusive,” and exhibited “extreme aggressive behavior,” telling the party that nothing was for sale and they needed to leave immediately. The potential buyers subsequently withdrew their interest in the lot, explicitly citing the confrontation.
Legal Proceedings
• October 18, 2018: Petitioner files a single-issue petition with the Arizona Department of Real Estate, alleging the Respondent violated A.R.S. § 33-1805 by failing to produce records of its deliberations and actions regarding the June 2017 incident.
• January 10, 2019: An evidentiary hearing is held before ALJ Diane Mihalsky.
• January 22, 2019: The ALJ issues a decision denying the petition.
• Post-January 2019: Petitioner requests a rehearing, alleging misconduct by the judge. The Commissioner of the Department of Real Estate grants the request.
• April 22, 2019: A rehearing is conducted.
• May 1, 2019: The ALJ issues a final decision, again dismissing the petition.
The Central Evidence: The Email Communications
The primary evidence in the case was an email chain from June 2017 that the Respondent voluntarily produced to the Petitioner, with the names of non-members (the potential buyers and their real estate agent) redacted. The communications reveal the immediate aftermath and concern surrounding the incident.
Key Excerpts from the Emails
• From a Potential Purchaser (June 19, 2017):
• Formal Account from Potential Purchasers (June 20, 2017):
• From the Real Estate Agent (June 20, 2017):
• From Board Director Gregg Arthur (June 20, 2017):
• From Board Director Joe Zielinski (June 20, 2017):
Analysis of Legal Arguments and Rulings
Petitioner’s Arguments
1. Initial Argument: The Petitioner contended that the email discussion among a quorum of the Board legally constituted an informal meeting to discuss association business. As such, the Board was required to memorialize its decision, even a decision to take no action, in official records like meeting minutes. The failure to produce such records was a violation of A.R.S. § 33-1805.
2. Rehearing Argument: Shifting her legal theory, the Petitioner argued that the email chain itself was an “official record of the association.” She claimed a right to an un-redacted copy, stating that she and Mr. Coates “had a right to know who was accusing Mr. Coates of belligerence.”
Respondent’s Defense
• Nature of Communications: The Respondent argued the emails were informal, private communications on personal servers between volunteer board members who are also neighbors. They were not official records kept in the course of association business.
• Lack of Formal Action: The Board never voted, met in an executive or open session, or took any official action regarding the incident. Testimony confirmed that only two of the board members replied to the initial email.
• Absence of Authority: The Respondent’s position was that the incident, while serious, was a personal dispute between neighbors and did not violate the association’s CC&Rs or bylaws. Therefore, the Board had no authority or jurisdiction to take official enforcement action.
• Justification for Redactions: Board President Mike Olson testified that names were redacted because “Mr. Coates had a history of bullying and intimidating people.” This was done to protect the potential buyers and their agent from potential harassment.
Administrative Law Judge’s Determinations
The ALJ’s conclusions were consistent across both decisions, finding decisively in favor of the Respondent.
• Burden of Proof: The Petitioner failed to establish by a “preponderance of the evidence” that the Respondent violated A.R.S. § 33-1805.
• “Official Records” Defined: The ALJ drew a clear distinction between informal discussion and official business. The ruling stated: “…the mere fact that a quorum of Board members may discuss a topic does not make it official Board business, especially if they do not end up taking any action to make a matter board business.”
• No Obligation to Create Records: The Judge found no statute requiring an HOA board to create a formal written record about topics they discuss informally but ultimately take no action on, calling such a requirement an “unnecessary and burdensome requirement on volunteers.”
• Ruling on Redacted Emails: In the rehearing decision, the ALJ concluded that because the email string was not an official record, the statute did not require the Respondent to provide it at all. Therefore, the Respondent was not obligated to provide an un-redacted version. The judge also noted the reason for the redaction “does not appear unreasonable.”
• Final Order: Both petitions were denied and dismissed.
Study Guide – 19F-H1918028-REL-RHG
Study Guide: Wiercinski v. Long Meadow Ranch East POA
This study guide provides a comprehensive review of the administrative case between Petitioner Patricia Wiercinski and Respondent Long Meadow Ranch East Property Owners Association, Inc. It includes a quiz with an answer key, suggested essay questions, and a glossary of key terms, all based on the provided Administrative Law Judge Decisions.
Short-Answer Quiz
Instructions: Answer the following questions in 2-3 complete sentences, drawing all information directly from the provided case documents.
1. Who are the primary parties in this legal dispute, and what are their roles?
2. What specific event on June 19, 2017, initiated the conflict that led to this case?
3. What was the core allegation made by the Petitioner in her original petition filed on October 18, 2018?
4. Why did the Respondent’s Board President, Mike Olson, state that the names in the email string were redacted?
5. In the initial hearing, what did the Petitioner argue the Board was required to do after discussing the incident, even if it chose not to act?
6. What was the legal conclusion of the Administrative Law Judge following the first hearing on January 10, 2019?
7. On what grounds did the Petitioner request and receive a rehearing of the case?
8. How did the Petitioner’s primary legal argument change between the first hearing and the rehearing?
9. According to the testimony of community manager Kathy Andrews, what types of documents are considered official records of the Association?
10. What was the final determination regarding the status of the email string and the Respondent’s obligation to produce an un-redacted version?
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Answer Key
1. The primary parties are Patricia Wiercinski (“Petitioner”) and the Long Meadow Ranch East Property Owners Association, Inc. (“Respondent”). The Petitioner is a homeowner and member of the Respondent association who filed a complaint alleging the association violated state law. The Respondent is the homeowners’ association defending against the petition.
2. The initiating event was an incident where the Petitioner’s husband, Wayne Coates, allegedly acted belligerent, cursed at, and was verbally abusive to a potential buyer, their family, and their architect who were viewing a property for sale across the street from the Petitioner’s home. The potential buyers were so disturbed by the encounter that they decided to remove the lot from their list of considerations.
3. The Petitioner’s core allegation was that the Respondent had violated A.R.S. § 33-1805 by failing to produce official documents related to the Board’s deliberations, decisions, and actions concerning the June 19, 2017 incident involving her husband.
4. Mike Olson testified that the names of the potential purchasers and their real estate agent were redacted from the email string because Mr. Coates has a documented history of bullying, intimidating, and threatening people. The redaction was done to protect these individuals from potential harassment.
5. In the initial hearing, the Petitioner argued that if the Board decided not to take action against her husband over the incident, it was required to make a formal motion and arrive at a formal, written decision to that effect. She claimed she never received such a document or evidence that the Board addressed it in an official meeting.
6. Following the first hearing, the Administrative Law Judge ordered that the petition be denied. The judge concluded that the Petitioner failed to establish that any official documents regarding the incident existed that the Respondent had failed to produce, as the email discussions were informal and did not constitute official Board business.
7. The Petitioner requested a rehearing by alleging misconduct on the part of the Administrative Law Judge. The Commissioner of the Department of Real Estate granted the request, though the decision noted the Commissioner did not specify what the misconduct was or how it should have changed the outcome.
8. In the rehearing, the Petitioner changed her argument from claiming the Board failed to produce a formal decision to arguing that the email string itself constituted an official record of the Association’s business. Consequently, she contended that A.R.S. § 33-1805 required the Respondent to produce a fully un-redacted copy of it.
9. Kathy Andrews testified that official records include matters of record regarding the Association’s business, such as governing documents, architectural guidelines, Board and general meeting minutes, and anything submitted to the Board for action. Because the Board took no action on the June 19, 2017 incident, the email was not included in the Association’s archived records.
10. The final determination was that the email string was not an official record of the association but rather an informal communication. Therefore, A.R.S. § 33-1805 did not require the Respondent to provide an un-redacted version, and the Petitioner’s petition was dismissed.
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Essay Questions
Instructions: The following questions are designed to test a deeper, analytical understanding of the case. Formulate a detailed essay-format response for each.
1. Analyze the legal distinction made by the Administrative Law Judge between informal discussions among board members and official association business. How was A.R.S. § 33-1805 applied in this context, and what precedent might this set for volunteer HOA board members?
2. Discuss the evolution of Patricia Wiercinski’s legal argument from the initial hearing to the rehearing. Evaluate the strengths and weaknesses of each argument and explain why the second argument was also ultimately unsuccessful.
3. Examine the concept of “preponderance of the evidence” as it applies to this case. Explain what the Petitioner was required to prove and detail the specific evidence (or lack thereof) that led the judge to conclude she had not met this burden in either hearing.
4. The Respondent voluntarily provided the redacted email string after the petition was filed. Discuss the strategic implications of this action and how it influenced the proceedings. Furthermore, analyze the justification provided for the redactions and the judge’s assessment of its reasonableness.
5. Based on the testimony from individuals like Mike Olson, Gregg Arthur, and Kathy Andrews, construct a comprehensive narrative of the events and communications following the June 19, 2017 incident from the perspective of the HOA Board. How did their collective testimony undermine the Petitioner’s claim that official records were being withheld or that the emails constituted official business?
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Glossary of Key Terms
Term / Entity
Definition
Administrative Law Judge (ALJ)
The presiding judge, Diane Mihalsky, from the Office of Administrative Hearings who heard the evidence and issued the legal decisions.
A.R.S. § 33-1805(A)
The Arizona Revised Statute cited by the Petitioner, which stipulates that all financial and other records of a homeowners’ association must be made reasonably available for examination by any member.
A.R.S. § 33-1804(E)(4)
An Arizona Revised Statute stating that a quorum of a board of directors meeting informally to discuss association business must comply with open meeting and notice provisions, regardless of whether a vote is taken.
Department, The
The Arizona Department of Real Estate, the state agency authorized to receive and adjudicate petitions from and about homeowners’ associations.
Hoamco
The property management company employed by the Long Meadow Ranch East Property Owners Association. Kathy Andrews is an employee of this company.
June 19, 2017 Incident
An altercation where Wayne Coates allegedly engaged in belligerent, cursing, and verbally abusive behavior towards potential property buyers, causing them to lose interest in the property.
Long Meadow Ranch East POA
The Respondent in the case; the homeowners’ association for the Long Meadow Ranch East development in Prescott, Arizona.
Office of Administrative Hearings
An independent state agency that conducts evidentiary hearings for other state agencies, such as the Department of Real Estate.
Petitioner
Patricia Wiercinski, a homeowner in Long Meadow Ranch East and a member of the Respondent association who filed the legal petition.
Preponderance of the Evidence
The evidentiary standard the Petitioner was required to meet. It is defined as proof that is sufficient to incline a fair and impartial mind to one side of the issue rather than the other, meaning the contention is more probably true than not.
Respondent
The Long Meadow Ranch East Property Owners Association, Inc., which was the defendant in the petition filed by Patricia Wiercinski.
Wayne Coates
The husband of the Petitioner, Patricia Wiercinski. His alleged actions during the June 19, 2017 incident are the central subject of the dispute.
An acronym for the Yavapai County Sheriff’s Office, mentioned in an email as a potential agency to file charges for disorderly conduct/harassment.
Blog Post – 19F-H1918028-REL-RHG
4 Shocking Lessons from One Homeowner’s Lawsuit Against Her HOA
Introduction: The Perils of Neighbor Disputes
Most people who live in a planned community harbor a quiet fear of two things: a “neighbor from hell” and a legal dispute with their Homeowners’ Association (HOA). For one Arizona homeowner, those fears collided in a dramatic fashion. When her husband was involved in an incident with prospective buyers of a neighboring lot, she took her HOA to court to demand records of the board’s discussions. The resulting public legal documents provide a masterclass in community association law, revealing several shocking and counter-intuitive lessons for anyone living under an HOA.
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1. Takeaway 1: A “Neighbor from Hell” Can Literally Destroy a Real Estate Deal
The case began with a single incident on June 19, 2017. According to court filings, the homeowner’s husband, Wayne Coates, first confronted the wife and son of a builder viewing a vacant lot across the street. The prospective buyers described Mr. Coates’ behavior as “belligerent and cursing,” telling them that “nothing was for sale around here and they shouldn’t be snooping around.” The wife and son then drove up to inform the builder and architect of the hostile encounter.
The confrontation was so severe that it directly caused the potential buyers to walk away from the deal. They documented their experience in an email that eventually became part of the court record.
In closing when we returned one thing that stands out is would we want to live next to this type of behavior of [a] neighbor? The answer is no, this lot was one that we had in our top 2 Lots as a consideration for purchase but due to the volatile potential of this man, we have decided at this point to remove it from our list.
This case is a rare and powerful illustration of tortious interference with a business relationship in a community association context, providing unambiguous, written proof—from the aggrieved party themselves—that a single resident’s conduct directly caused a quantifiable financial loss to a neighbor.
2. Takeaway 2: Your HOA Board’s Private Emails Aren’t Always “Official Records”
The homeowner, Patricia Wiercinski, filed the lawsuit because she believed an email discussion about the incident among a quorum of the HOA board members constituted official business. Therefore, she argued, those emails were “official records” of the association that she had a legal right to inspect.
In a surprising decision, the court disagreed. The Administrative Law Judge ruled that just because board members informally discuss a topic via email does not automatically make it official HOA business or create an official record. This is especially true if the board never takes any formal action on the matter.
The judge’s reasoning was grounded in the practical realities of volunteer-run corporations. To treat every informal chat as official, recordable business would impose “an unnecessary and burdensome requirement on volunteers who are not compensated for their time who are may be neighbors and who may also be friends, in addition to being Board members.” This ruling reinforces a crucial legal boundary between governance and informal communication. It protects a board’s ability to “think out loud” and explore issues before committing to a formal course of action, an essential function for effective volunteer leadership.
3. Takeaway 3: An HOA’s Power Isn’t Unlimited
After learning that Mr. Coates’ actions had killed a property sale, some board members were immediately and deeply alarmed. They recognized the potential damage to property values for everyone in the community. Board member Gregg Arthur expressed this urgency in an email to his colleagues:
Wayne thru his actions appears to have interfered with and destroyed a property sale. We need to meet and take action on this matter as it will have a broad and chilling effect amongst the realtor community… action needs to be taken and quickly to prevent this from happening again.
Despite this initial alarm, the board ultimately took no formal action against Mr. Coates. Why? Because after reviewing the situation, they determined that the incident was a personal dispute between neighbors. Critically, his conduct did not violate any specific provision of the association’s Covenants, Conditions, and Restrictions (CC&Rs), bylaws, or other governing documents.
This decision underscores a vital legal principle: an HOA’s authority is fundamentally contractual, derived solely from the powers granted to it in its governing documents. It is not a governmental body with general police powers. Its authority is strictly limited to enforcing the community’s written rules, not policing all neighborhood conduct.
4. Takeaway 4: A Lawsuit Can Create a Devastating—and Public—Record
The petitioner’s goal was straightforward: to force the HOA to produce an un-redacted copy of the board’s private email chain. The result of her legal action, however, was a textbook example of the “Streisand Effect,” where an attempt to suppress information leads to it being publicized far more widely. In her attempt to access a private record, she created a permanent, public legal record that contained far more damaging information about her husband than the emails she sought.
Because of the lawsuit, the following details about Mr. Coates are now cemented in publicly accessible court documents:
• The full, detailed account from the potential buyers describing his “verbally abusive and extremely confrontational” behavior.
• A statement from a board member, Joe Zielinski, referencing Mr. Coates’ “arrest record and prison term and criminal history.”
• Sworn testimony from the HOA President, Mike Olson, explaining that names were redacted from the original email because Mr. Coates has a “history of bullying and intimidating people.”
The irony is devastating. In her quest to unmask the identities of her husband’s accusers in a private email, the petitioner inadvertently created a permanent, public, and deeply unflattering legal record that now constitutes a matter adjudicated by a court.
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Conclusion: The High Cost of Conflict
This single, unfortunate neighborhood dispute offers powerful lessons for anyone living in a planned community. It clarifies the real-world impact of resident behavior on property rights, sets a clear boundary on what constitutes an “official” HOA record, demonstrates the legal limits of an HOA’s power, and serves as a sobering warning about the unforeseen consequences of litigation. It leaves us with a final, critical question to ponder: When conflict arises in a community, what is the true cost of escalating it, and is the official record you might create worth the price?
Case Participants
Petitioner Side
Patricia Wiercinski(petitioner)
Wayne Coates(petitioner's husband) Involved in the June 19, 2017 incident
Respondent Side
Ashley N. Moscarello(HOA attorney) Goodman Law Group
Michael Olson(board member) President of Respondent's board; testified as witness
Gregg Arthur(board member) Director on Respondent's board; testified as witness
Kathy Andrews(property manager) HOAMCO Community Manager; testified as witness
Jim Robertson(board member) Director on Respondent's board
Joe Zielinski(board member) Director on Respondent's board
Boris Biloskirka(board member) Director on Respondent's board (identified as former in one source)
Tom Reid(board member) Director on Respondent's board
Neutral Parties
Diane Mihalsky(ALJ)
Judy Lowe(Commissioner) ADRE
Felicia Del Sol(administrative staff) Decision transmittal clerk
Other Participants
John Allen(HOA member) Property owner attempting to sell lot (also spelled Allan)
[Redacted Name](potential purchaser/witness) Includes potential buyers, builder, builder's wife, son, and architect involved in the incident
[Redacted Name](real estate agent/witness) Real estate agent(s) associated with John Allen's property