Tom Barrs vs Desert Ranch Homeowners Association

Case Summary

Case ID 25F-H2222050-REL-RMD
Agency ADRE
Tribunal OAH
Decision Date 2025-04-01
Administrative Law Judge Jenna Clark
Outcome The Administrative Law Judge Decision granted the remanded petition based on the parties' stipulation that the Respondent Homeowners Association violated ARIZ. REV. STAT. § 33-1805 by failing to timely provide the membership roster. The ALJ ordered Respondent to reimburse the Petitioner $500.00 for the filing fee and assessed a civil penalty of $25.00 against Respondent. All other respects of the previous ALJ Decision issued February 21, 2023, remain unchanged.
Filing Fees Refunded $500.00
Civil Penalties $25.00

Parties & Counsel

Petitioner Tom Barrs Counsel Jonathan A. Dessaules, Esq.
Respondent Desert Ranch Homeowners Association Counsel B. Austin Baillio, Esq.

Alleged Violations

ARIZ. REV. STAT. § 33-1805

Outcome Summary

The Administrative Law Judge Decision granted the remanded petition based on the parties' stipulation that the Respondent Homeowners Association violated ARIZ. REV. STAT. § 33-1805 by failing to timely provide the membership roster. The ALJ ordered Respondent to reimburse the Petitioner $500.00 for the filing fee and assessed a civil penalty of $25.00 against Respondent. All other respects of the previous ALJ Decision issued February 21, 2023, remain unchanged.

Key Issues & Findings

Failure to timely provide full membership roster

The remanded issue concerned whether Respondent failed to timely fulfill records requests, specifically a full roster of Association Member names and corresponding property addresses, in violation of ARS § 33-1805. The parties stipulated that a violation of ARS § 33-1805 occurred.

Orders: Petitioner's remanded petition was granted. Respondent was ordered to reimburse Petitioner $500.00 for the filing fee and pay a $25.00 civil penalty.

Filing fee: $500.00, Fee refunded: Yes, Civil penalty: $25.00

Disposition: petitioner_win

Cited:

  • ARIZ. REV. STAT. § 33-1805
  • ARIZ. REV. STAT. § 32-2199.02(A)

Analytics Highlights

Topics: HOA Records Request, Membership Roster, Records Disclosure, Statutory Violation, Stipulation, Remand
Additional Citations:

  • ARIZ. REV. STAT. § 33-1805
  • ARIZ. REV. STAT. § 32-2199.02(A)
  • ARIZ. REV. STAT. § 32-2199.01
  • ARIZ. REV. STAT. § 33-1804(A)
  • ARIZ. REV. STAT. § 1-243
  • ARIZ. REV. STAT. § 32-2102
  • ARIZ. REV. STAT. § 32-2199
  • ARIZ. REV. STAT. § 32-2199.01(D)
  • ARIZ. REV. STAT. § 32-2199.02(B)
  • ARIZ. REV. STAT. § 32-2199.04
  • ARIZ. REV. STAT. § 32-2199.05
  • ARIZ. REV. STAT. § 41-1092
  • ARIZ. REV. STAT. § 41-1092.09(A)(1)

Video Overview

Audio Overview

Decision Documents

25F-H2222050-REL-RMD Decision – 1280942.pdf

Uploaded 2026-04-24T12:56:28 (50.9 KB)

25F-H2222050-REL-RMD Decision – 1285833.pdf

Uploaded 2026-04-24T12:56:32 (107.0 KB)

25F-H2222050-REL-RMD Decision – 1286292.pdf

Uploaded 2026-04-24T12:56:36 (21.7 KB)

25F-H2222050-REL-RMD Decision – 1288559.pdf

Uploaded 2026-04-24T12:56:40 (149.2 KB)

Briefing Document: The Matter of Barrs v. Desert Ranch Homeowners Association

Executive Summary

This briefing document synthesizes the key events, legal arguments, and ultimate resolution of the administrative case Tom Barrs v. Desert Ranch Homeowners Association (No. 25F-H2222050-REL-RMD). The dispute, which progressed through the Arizona Office of Administrative Hearings (OAH) and the Maricopa County Superior Court, centered on a homeowner’s right to access association records, specifically the membership roster.

The case concluded on March 31, 2025, when the Desert Ranch Homeowners Association (HOA) stipulated to a violation of Arizona Revised Statutes (A.R.S.) § 33-1805. The HOA admitted it failed to timely fulfill a records request for the membership roster, which was submitted on October 21, 2021, and not fulfilled until May 2023—a delay of approximately 19 months.

The resolution required the HOA to pay petitioner Tom Barrs a total of $975.00, which included the reimbursement of a $500.00 filing fee. Citing the respondent’s “unconscionable conduct,” the Administrative Law Judge (ALJ) also levied a nominal civil penalty of $25.00 against the association.

A critical turning point in the case was a landmark ruling by the Maricopa County Superior Court on April 4, 2024. The Court reversed an earlier OAH decision, establishing that HOA membership lists containing names and property addresses do not qualify as exempt personal records. The Court reasoned that access to such information is “essential to having a homeowners association” and necessary for members “to actively participate in HOA affairs.” This ruling, however, specified that more private data, such as email addresses and phone numbers, are not subject to mandatory disclosure. The matter was subsequently remanded to the OAH on this single issue, leading to the final stipulated resolution.

——————————————————————————–

I. Case Overview and Parties Involved

This administrative action details a prolonged dispute between a homeowner and his planned community association regarding access to records.

Case Name: In the Matter of: Tom Barrs, Petitioner, vs. Desert Ranch Homeowners Association, Respondent.

Docket Number: 25F-H2222050-REL-RMD

Adjudicating Body: Arizona Office of Administrative Hearings (OAH)

Presiding Judge: Administrative Law Judge (ALJ) Jenna Clark

Petitioner: Tom Barrs (Appeared pro per initially, later represented by Jonathan A. Dessaules, Esq.)

Respondent: Desert Ranch Homeowners Association (Represented by HOA President Michel Olley)

II. Procedural History: From Initial Petitions to Superior Court

The case originated from four separate petitions filed by Mr. Barrs with the Arizona Department of Real Estate, each incurring a $500 filing fee.

Petition Filing Date

Alleged Violation

Subject Matter

April 18, 2022

A.R.S. § 33-1805

Document requests from Apr 2021, Nov 2021, and Feb 2022.

April 18, 2022

A.R.S. § 33-1804(A)

Alleged preclusion of audio recording at a meeting.

April 18, 2022

A.R.S. § 33-1805

Membership roster request from October 2021.

May 12, 2022

A.R.S. § 33-1805

Multiple document requests from Oct 2021 to Mar 2022.

May 25, 2022: The Department of Real Estate consolidated the matters and referred them to the OAH for an evidentiary hearing.

January 9-10, 2023: The consolidated hearing takes place before the OAH.

February 21, 2023: The OAH issues an Administrative Law Judge Decision. It granted portions of the general document request petitions but denied the petitions regarding the audio recording and the membership roster in their entirety. The petitioner’s request for civil penalties was also denied.

March 26, 2023: As the aggrieved party, Mr. Barrs files a timely Dispute Rehearing Petition with the Department of Real Estate.

April 18, 2023: The Department of Real Estate issues an order denying the rehearing request.

June 6, 2023: The Department is notified that Mr. Barrs has appealed its decision to the Maricopa County Superior Court.

III. The Superior Court Ruling: A Key Decision on HOA Record Transparency

On April 4, 2024, the Superior Court issued a pivotal order that reversed the Department of Real Estate’s decision in part, focusing squarely on the issue of membership lists.

The Court concluded that the ALJ had erred in treating the membership roster as exempt personal records. It ruled that such lists, containing names and property addresses, must be made available to all members unless they qualify for a specific statutory exception.

“In this case, Desert Ridge has kept membership lists as a part of their records undoubtedly for a variety of reasons. Unless those records qualify for an exception, they must be made available to all members… Those membership lists containing names and addresses, however, do not appear to fall within the exemption for personal records.”

The Court’s rationale was grounded in the principle of homeowner participation in association governance:

“In addition, in order to actively participate in HOA affairs, all members must have the ability to know who is in the Association and which home or land they own.”

The ruling drew a clear line between public-facing information and private contact details. It affirmed that while names and addresses are necessary for HOA functions, more personal data is not.

“The desire for additional personal information, including email addresses and phone numbers and the like, while understandable, is not necessary for active participation in the affairs of the Association… Email addresses and phone numbers, however, are more personal and less public in nature… While disclosure of names and property addresses… may be essential to having a homeowners association, the disclosure of email addresses and phone numbers is not.”

On August 2, 2024, the Court reaffirmed its ruling and remanded “only the reversed portion of the Department’s Decision” back to the OAH for “proceedings consistent” with its order. The petitioner’s request for attorneys’ fees for his pro per work was denied.

IV. The Remand Process and Clarification of Scope

Following the remand, the OAH scheduled a new hearing for March 31, 2025. A prehearing conference on March 18, 2025, revealed a significant disagreement between the parties on the scope of this new hearing.

Petitioner’s Position: Mr. Barrs argued that the remand reopened all four of his original petitions for reconsideration.

Respondent’s Position: Mr. Olley contended that the remand was narrowly focused on the single issue of the membership roster, as specified by the Superior Court.

ALJ Clark noted that the Department of Real Estate’s hearing notice was “deficient” because it failed to specify the issue for adjudication. To resolve the conflict, she issued a clarifying Minute Entry on March 24, 2025.

The Order explicitly narrowed the scope of the hearing:

“IT IS ORDERED that the issue to be addressed at the hearing… is whether Respondent failed to timely fulfill records requests submitted by Petitioner… by providing Petitioner with a full roster of Association Member names and corresponding property addresses per his request(s) in violation of ARIZ. REV. STAT. § 33-1805.”

The order further stated that in all other respects, the original ALJ Decision from February 21, 2023, “remains unchanged and in full force and effect,” thereby validating the respondent’s interpretation.

V. Final Hearing and Resolution

The remanded hearing convened on March 31, 2025. Before testimony could begin, the case moved swiftly to a resolution.

At the outset of the hearing, Mr. Olley, on behalf of the HOA, made a “motion for summary judgment,” conceding a violation of the statute regarding the withholding of the membership roster and offering to reimburse the petitioner’s $500 filing fee. The ALJ treated this as a settlement offer and allowed the parties to confer off the record.

The parties returned having reached a full agreement, which was entered into the record. The key stipulated facts were:

Stipulation

Details

Violation Admitted

The Association violated A.R.S. § 33-1805 by failing to provide the membership roster.

Specific Request

The violation pertains to the request made by Mr. Barrs on October 21, 2021.

Untimeliness

The roster was not provided until May 2023, approximately 19 months after the request.

Monetary Settlement

The Association agreed to pay Mr. Barrs a total of $975.00.

Based on the parties’ stipulations, ALJ Clark issued a final decision on April 1, 2025, formalizing the outcome:

1. Petition Granted: The petitioner’s remanded petition was granted.

2. Civil Penalty: A civil penalty of $25.00 was assessed against the Respondent. In his closing argument, petitioner’s counsel argued this was warranted due to the HOA’s “unconscionable conduct” in delaying compliance for 19 months.

3. Filing Fee Reimbursement: Respondent was ordered to reimburse the petitioner’s $500.00 filing fee, as per the stipulation and statute.

4. Finality: The decision reaffirmed that all other elements of the original February 21, 2023, OAH decision remain in effect.

Questions

Question

Can my HOA refuse to give me a list of other homeowners' names and addresses?

Short Answer

No. Unless an exception applies, membership lists with names and addresses must be made available so members can participate in HOA affairs.

Detailed Answer

The decision clarifies that membership lists containing names and addresses are not considered 'personal records' that can be withheld. Access to this information is deemed necessary for members to actively participate in the association, such as knowing who belongs to the association and which properties they own.

Alj Quote

Those membership lists containing names and addresses, however, do not appear to fall within the exemption for personal records. … In addition, in order to actively participate in HOA affairs, all members must have the ability to know who is in the Association and which home or land they own.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • Records Request
  • Membership List
  • Homeowner Rights

Question

Am I entitled to receive the email addresses and phone numbers of other homeowners?

Short Answer

No. Email addresses and phone numbers are considered personal and private, unlike physical addresses.

Detailed Answer

While names and physical addresses are necessary for HOA participation, the decision states that email addresses and phone numbers are more personal. Disclosure of this contact information is not essential for association business and could lead to harassment or marketing issues.

Alj Quote

The desire for additional personal information, including email addresses and phone numbers and the like, while understandable, is not necessary for active participation in the affairs of the Association. … Email addresses and phone numbers, however, are more personal and less public in nature.

Legal Basis

A.R.S. § 33-1805(B)(4)

Topic Tags

  • Privacy
  • Records Request
  • Personal Records

Question

How quickly must the HOA respond to my request to inspect records?

Short Answer

The HOA has 10 business days to fulfill a request.

Detailed Answer

Arizona law grants the association ten business days to fulfill a request for examination or to provide copies of requested records.

Alj Quote

The association shall have ten business days to fulfill a request for examination. … On request for purchase of copies of records… the association shall have ten business days to provide copies of the requested records.

Legal Basis

A.R.S. § 33-1805(A)

Topic Tags

  • Timelines
  • Procedural Requirements

Question

Can the HOA charge me a fee for simply looking at the records?

Short Answer

No. The HOA cannot charge for making materials available for review.

Detailed Answer

The statute explicitly prohibits the association from charging a member for the act of making material available for review. Charges are only permitted for copies.

Alj Quote

The association shall not charge a member or any person designated by the member in writing for making material available for review.

Legal Basis

A.R.S. § 33-1805(A)

Topic Tags

  • Fees
  • Records Request

Question

How much can the HOA charge me for copies of records?

Short Answer

The HOA can charge a maximum of 15 cents per page.

Detailed Answer

If a member requests copies of records, the association is legally permitted to charge a fee, but it is capped at fifteen cents per page.

Alj Quote

An association may charge a fee for making copies of not more than fifteen cents per page.

Legal Basis

A.R.S. § 33-1805(A)

Topic Tags

  • Fees
  • Records Request

Question

What records is the HOA allowed to withhold from me?

Short Answer

The HOA can withhold privileged legal communications, pending litigation, closed meeting minutes, and specific personal or employee records.

Detailed Answer

The decision outlines specific statutory exceptions where records can be withheld, including attorney-client privilege, pending litigation, minutes from executive sessions, and personal/health/financial records of members or employees.

Alj Quote

Books and records… may be withheld… to the extent that the portion withheld relates to any of the following: 1. Privileged communication… 2. Pending litigation. 3. Meeting minutes… of a session… not required to be open… 4. Personal, health or financial records…

Legal Basis

A.R.S. § 33-1805(B)

Topic Tags

  • Exceptions
  • Records Request
  • Privacy

Question

Can the HOA be penalized if they delay providing records for a long time?

Short Answer

Yes. Significant delays can result in a violation and civil penalties.

Detailed Answer

In this case, the HOA failed to provide a membership roster for approximately 19 months (from October 2021 to May 2023). This was deemed untimely and resulted in a civil penalty.

Alj Quote

Respondent’s response to Petitioner’s October 21, 2021, records request was untimely, as it was not fulfilled until May 2023. … Petitioner’s request to assess civil penalties totaling $25.00 against Respondent is granted.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • Penalties
  • Enforcement
  • Timelines

Question

If I win my hearing, will the HOA have to reimburse my filing fee?

Short Answer

Yes, the ALJ can order the HOA to reimburse the $500 filing fee.

Detailed Answer

The decision orders the Respondent (HOA) to reimburse the Petitioner's $500 filing fee as required by statute when the Petitioner prevails.

Alj Quote

Respondent shall reimburse Petitioner’s $500.00 filing fee as required by ARIZ. REV. STAT. § 32-2199.01.

Legal Basis

A.R.S. § 32-2199.01

Topic Tags

  • Costs
  • Remedies

Question

Who has to prove that the HOA broke the law?

Short Answer

The homeowner (Petitioner) bears the burden of proof.

Detailed Answer

The homeowner must prove by a 'preponderance of the evidence' that the HOA violated the statute. This means showing that the contention is more probably true than not.

Alj Quote

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated ARIZ. REV. STAT. § 33-1805.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • Legal Standards
  • Procedure

Case

Docket No
25F-H2222050-REL-RMD
Case Title
Tom Barrs v. Desert Ranch Homeowners Association
Decision Date
2025-04-01
Alj Name
Jenna Clark
Tribunal
OAH
Agency
ADRE

Questions

Question

Can my HOA refuse to give me a list of other homeowners' names and addresses?

Short Answer

No. Unless an exception applies, membership lists with names and addresses must be made available so members can participate in HOA affairs.

Detailed Answer

The decision clarifies that membership lists containing names and addresses are not considered 'personal records' that can be withheld. Access to this information is deemed necessary for members to actively participate in the association, such as knowing who belongs to the association and which properties they own.

Alj Quote

Those membership lists containing names and addresses, however, do not appear to fall within the exemption for personal records. … In addition, in order to actively participate in HOA affairs, all members must have the ability to know who is in the Association and which home or land they own.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • Records Request
  • Membership List
  • Homeowner Rights

Question

Am I entitled to receive the email addresses and phone numbers of other homeowners?

Short Answer

No. Email addresses and phone numbers are considered personal and private, unlike physical addresses.

Detailed Answer

While names and physical addresses are necessary for HOA participation, the decision states that email addresses and phone numbers are more personal. Disclosure of this contact information is not essential for association business and could lead to harassment or marketing issues.

Alj Quote

The desire for additional personal information, including email addresses and phone numbers and the like, while understandable, is not necessary for active participation in the affairs of the Association. … Email addresses and phone numbers, however, are more personal and less public in nature.

Legal Basis

A.R.S. § 33-1805(B)(4)

Topic Tags

  • Privacy
  • Records Request
  • Personal Records

Question

How quickly must the HOA respond to my request to inspect records?

Short Answer

The HOA has 10 business days to fulfill a request.

Detailed Answer

Arizona law grants the association ten business days to fulfill a request for examination or to provide copies of requested records.

Alj Quote

The association shall have ten business days to fulfill a request for examination. … On request for purchase of copies of records… the association shall have ten business days to provide copies of the requested records.

Legal Basis

A.R.S. § 33-1805(A)

Topic Tags

  • Timelines
  • Procedural Requirements

Question

Can the HOA charge me a fee for simply looking at the records?

Short Answer

No. The HOA cannot charge for making materials available for review.

Detailed Answer

The statute explicitly prohibits the association from charging a member for the act of making material available for review. Charges are only permitted for copies.

Alj Quote

The association shall not charge a member or any person designated by the member in writing for making material available for review.

Legal Basis

A.R.S. § 33-1805(A)

Topic Tags

  • Fees
  • Records Request

Question

How much can the HOA charge me for copies of records?

Short Answer

The HOA can charge a maximum of 15 cents per page.

Detailed Answer

If a member requests copies of records, the association is legally permitted to charge a fee, but it is capped at fifteen cents per page.

Alj Quote

An association may charge a fee for making copies of not more than fifteen cents per page.

Legal Basis

A.R.S. § 33-1805(A)

Topic Tags

  • Fees
  • Records Request

Question

What records is the HOA allowed to withhold from me?

Short Answer

The HOA can withhold privileged legal communications, pending litigation, closed meeting minutes, and specific personal or employee records.

Detailed Answer

The decision outlines specific statutory exceptions where records can be withheld, including attorney-client privilege, pending litigation, minutes from executive sessions, and personal/health/financial records of members or employees.

Alj Quote

Books and records… may be withheld… to the extent that the portion withheld relates to any of the following: 1. Privileged communication… 2. Pending litigation. 3. Meeting minutes… of a session… not required to be open… 4. Personal, health or financial records…

Legal Basis

A.R.S. § 33-1805(B)

Topic Tags

  • Exceptions
  • Records Request
  • Privacy

Question

Can the HOA be penalized if they delay providing records for a long time?

Short Answer

Yes. Significant delays can result in a violation and civil penalties.

Detailed Answer

In this case, the HOA failed to provide a membership roster for approximately 19 months (from October 2021 to May 2023). This was deemed untimely and resulted in a civil penalty.

Alj Quote

Respondent’s response to Petitioner’s October 21, 2021, records request was untimely, as it was not fulfilled until May 2023. … Petitioner’s request to assess civil penalties totaling $25.00 against Respondent is granted.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • Penalties
  • Enforcement
  • Timelines

Question

If I win my hearing, will the HOA have to reimburse my filing fee?

Short Answer

Yes, the ALJ can order the HOA to reimburse the $500 filing fee.

Detailed Answer

The decision orders the Respondent (HOA) to reimburse the Petitioner's $500 filing fee as required by statute when the Petitioner prevails.

Alj Quote

Respondent shall reimburse Petitioner’s $500.00 filing fee as required by ARIZ. REV. STAT. § 32-2199.01.

Legal Basis

A.R.S. § 32-2199.01

Topic Tags

  • Costs
  • Remedies

Question

Who has to prove that the HOA broke the law?

Short Answer

The homeowner (Petitioner) bears the burden of proof.

Detailed Answer

The homeowner must prove by a 'preponderance of the evidence' that the HOA violated the statute. This means showing that the contention is more probably true than not.

Alj Quote

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated ARIZ. REV. STAT. § 33-1805.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • Legal Standards
  • Procedure

Case

Docket No
25F-H2222050-REL-RMD
Case Title
Tom Barrs v. Desert Ranch Homeowners Association
Decision Date
2025-04-01
Alj Name
Jenna Clark
Tribunal
OAH
Agency
ADRE

Case Participants

Petitioner Side

  • Tom Barrs (petitioner)
  • Jonathan A. Dessaules (petitioner attorney)
    Dessaules Law Group

Respondent Side

  • Michael Olley (HOA President)
    Desert Ranch Homeowners Association
    Appeared on behalf of Respondent. Also referred to as Michael Ali and Michel Olley.
  • B. Austin Baillio (respondent attorney)
    Maxwell & Morgan P.C.
    Counsel for Respondent in official correspondence.

Neutral Parties

  • Jenna Clark (ALJ)
    OAH
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate
  • Judge Mikitish (Superior Court Judge)
    Superior Court of Arizona – Maricopa County
    Issued minute entries in related Superior Court proceedings.
  • vnunez (ADRE staff)
    Arizona Department of Real Estate
    Recipient of official correspondence.
  • djones (ADRE staff)
    Arizona Department of Real Estate
    Recipient of official correspondence.
  • labril (ADRE staff)
    Arizona Department of Real Estate
    Recipient of official correspondence.
  • mneat (ADRE staff)
    Arizona Department of Real Estate
    Recipient of official correspondence.
  • lrecchia (ADRE staff)
    Arizona Department of Real Estate
    Recipient of official correspondence.
  • gosborn (ADRE staff)
    Arizona Department of Real Estate
    Recipient of official correspondence.
  • AHansen (ADRE staff)
    Arizona Department of Real Estate
    Recipient of official correspondence.

Other Participants

  • Brian Schoeffler (observer)
    Observed the hearing.
  • Stephen Barrs (observer)
    Observed the hearing. Also referred to as Steven Bar and Steven Bars.

Allan, Joseph P v. The Springs Condominiums Association

Case Summary

Case ID 25F-H018-REL
Agency Arizona Department of Real Estate
Tribunal
Decision Date 2025-03-31
Administrative Law Judge VMT
Outcome
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner Joseph P. Allan Counsel
Respondent The Springs Condominiums Association Counsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H018-REL Decision – 1263777.pdf

Uploaded 2026-04-24T12:34:17 (48.3 KB)

25F-H018-REL Decision – 1288586.pdf

Uploaded 2026-04-24T12:34:21 (105.9 KB)

Briefing Document: Case No. 25F-H018-REL, Allan v. The Springs Condominiums Association

Executive Summary

This briefing document synthesizes the key facts, arguments, and legal conclusions from the administrative hearing and subsequent decision in the matter of Joseph P. Allan (Petitioner) versus The Springs Condominiums Association (Respondent). The central issue was the Respondent’s failure to provide financial records to the Petitioner within the timeframe mandated by Arizona law.

The Petitioner, a homeowner and former board member, formally requested to examine bank statements and original invoices by sending emails directly to the association’s board members. The Respondent, represented by the owner of its property management company, did not fulfill these requests within the statutory ten-business-day period. The primary defense offered was that the requests were not sent to the management company, which is the customary channel for processing such items, and the board failed to forward the requests.

The Administrative Law Judge (ALJ) found conclusively in favor of the Petitioner. The decision established that the legal obligation to comply with Arizona Revised Statutes (A.R.S.) § 33-1258 rests with the association itself, and internal procedural preferences or communication failures between the board and its management agent do not absolve the association of this statutory duty. The documents were ultimately provided on the eve of the hearing, well past the legal deadline. The final order deemed the Petitioner the prevailing party, mandated the refund of his $500 filing fee, and directed the association to ensure future compliance with state law.

Case Overview

Case Number

25F-H018-REL

Jurisdiction

Office of Administrative Hearings, Phoenix, Arizona

Petitioner

Joseph P. Allan

Respondent

The Springs Condominiums Association

Presiding Judge

Administrative Law Judge Velva Moses-Thompson

Hearing Date

March 11, 2025

Decision Date

March 31, 2025

Core Allegation and Legal Framework

The dispute centered on the Petitioner’s allegation that The Springs Condominiums Association violated A.R.S. § 33-1258, which governs a member’s right to access association records.

Statutory Requirement (A.R.S. § 33-1258 A): The statute mandates that “all financial and other records of the association shall be made reasonably available for examination by any member.” It explicitly states, “The association shall have ten business days to fulfill a request for examination.”

Specific Violations Alleged: The Petitioner filed a petition with the Arizona Department of Real Estate after the association failed to respond to two separate requests for documents:

1. A request for original invoices for May 2024.

2. A request for bank statements from four association accounts.

Chronology of Events

July 9, 2024: Mr. Allan emails several board members, including the President and Vice President, requesting to examine original invoices for May 2024.

September 23, 2024: Mr. Allan emails several board members requesting to examine bank statements from four association accounts.

October 2024 (approx.): After receiving no response, Mr. Allan files a petition with the Department of Real Estate, alleging the violations. The petition incorrectly listed the request dates as July 29 and September 24, a discrepancy clarified and acknowledged by both parties at the hearing.

January 16, 2025: An “Order Granting Continuance” is issued at the Petitioner’s request, moving the hearing date.

March 10, 2025: At 6:45 PM, the evening before the scheduled hearing, the Respondent provides the requested documents to Mr. Allan.

March 11, 2025: The evidentiary hearing is held before ALJ Velva Moses-Thompson.

March 31, 2025: The ALJ issues the final decision and order.

Analysis of Testimony and Arguments

Petitioner’s Position (Joseph P. Allan)

Mr. Allan, representing himself, argued that he followed the law by submitting his requests directly to the association. His key points were:

Direct Communication with the Association: He intentionally sent his requests to the board members (President, Vice President, Treasurer, and Director) because he considers them to be the “association” as defined by the statute.

Investigation of Management Company: He deliberately bypassed the management company because he was actively investigating its conduct.

Lack of Timely Response: It was undisputed that the association failed to provide the documents within the 10-day period. He confirmed receipt only on March 10, 2025, months after the requests were made.

Past Experience: As a former board member for three years, he was familiar with the association’s financial documents and was requesting them to ensure everything was correct due to perceived problems.

Respondent’s Position (The Springs Condominiums Association)

The association was represented by Belen Guzman, the owner of its management company, SSC Property Management. Her defense centered on a procedural failure, not a denial of the Petitioner’s right to the documents.

Improper Channel of Request: The primary defense was that Mr. Allan failed to follow standard practice by not including the management company in his email requests.

Board’s Failure to Act: Ms. Guzman testified that the board members who received the emails did not forward them or follow up. She stated she was unaware of the requests until after the official complaint was filed and one of the board members, Petri (the president at the time), forwarded an email to her.

Lack of Written Policy: Ms. Guzman acknowledged that the association has no written policy requiring requests to be sent to the management company, but stated the board had verbally instructed Mr. Allan in a meeting to include management on such communications.

Knowledge of Procedure: She argued that as a former board member, Mr. Allan was aware that record requests are typically handled by the management company.

Findings of Fact and Conclusions of Law

The ALJ’s decision provided a clear legal interpretation of the events and the responsibilities of the parties.

Key Findings of Fact

• It was undisputed that the Petitioner is a member of the Respondent association.

• The Petitioner made formal requests for records via email to board members on July 9, 2024, and September 23, 2024.

• These requests were not sent to the Respondent’s property management company.

• The Respondent did not respond to the requests within the ten-business-day timeframe required by law.

• The Respondent provided the requested documents on March 10, 2025.

• The Respondent’s representative, Ms. Guzman, did not dispute that the board members had received the requests.

Key Conclusions of Law

• The Petitioner successfully met his burden to prove by a “preponderance of the evidence” that the Respondent violated A.R.S. § 33-1258(A).

• The Respondent failed to provide any legal authority supporting its defense that a request must be sent to its property management company to be valid.

• The statutory obligation to provide records lies with the “association.” The failure of the board to forward the requests to its management agent does not excuse the association’s non-compliance.

• The ALJ concluded: “Respondent violated A.R.S. section 33-1258(A) when it failed to allow Petitioner to examine the May 2024 original invoices and bank statements from four of Respondent’s accounts, within ten business days of the date of Petitioner’s requests.”

Final Order and Implications

Based on the findings, the ALJ issued a binding order with the following components:

1. Prevailing Party: The Petitioner, Joseph P. Allan, was deemed the prevailing party.

2. Reimbursement: The Respondent was ordered to pay the Petitioner his $500.00 filing fee within thirty days of the order.

3. Future Compliance: The Respondent was formally directed to comply with the requirements of A.R.S. § 33-1258(A) going forward.

4. No Civil Penalty: The judge determined that a civil penalty was not appropriate in this matter.

The primary implication of this decision is that a condominium or homeowner association is directly and legally responsible for fulfilling its statutory obligations. It cannot use internal protocols, informal procedures, or communication breakdowns between its board and third-party vendors (like a management company) as a legal defense for failing to comply with state law.

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{ “case”: { “docket_no”: “25F-H018-REL”, “case_title”: “Allan, Joseph P v. The Springs Condominiums Association”, “decision_date”: “2025-03-31”, “alj_name”: “Velva Moses-Thompson”, “tribunal”: “OAH”, “agency”: “ADRE” }, “questions”: [ { “question”: “If I send a records request to the Board but not the management company, can the HOA ignore it?”, “short_answer”: “No. Sending the request to Board members is sufficient to trigger the HOA’s legal obligation to respond.”, “detailed_answer”: “Even if the management company prefers requests to go directly to them, the Association is still obligated to comply with the law if the Board receives the request. In this case, the management company argued they didn’t know about the request because it went to the Board, but the judge ruled the violation still occurred.”, “alj_quote”: “Respondent did present any legal authority to establish that it was not obligated to comply with A.R.S. section 33-1258(A), for the reason that the requests were not sent to Respondent’s property management company.”, “legal_basis”: “A.R.S. § 33-1258(A)”, “topic_tags”: [ “records request”, “HOA obligations”, “property management” ] }, { “question”: “How many days does the HOA have to let me examine the records I requested?”, “short_answer”: “The HOA must make records available for examination within 10 business days.”, “detailed_answer”: “Arizona law grants the Association ten business days to fulfill a request for examination after receiving it.”, “alj_quote”: “The association shall have ten business days to fulfill a request for examination.”, “legal_basis”: “A.R.S. § 33-1258(A)”, “topic_tags”: [ “timelines”, “records request”, “statutory requirements” ] }, { “question”: “Can the HOA charge me a fee just to look at the records?”, “short_answer”: “No. The HOA cannot charge a member for making material available for review.”, “detailed_answer”: “While the HOA can charge for copies (up to 15 cents per page), they are explicitly prohibited from charging a fee for the act of making materials available for review.”, “alj_quote”: “The association shall not charge a member or any person designated by the member in writing for making material available for review.”, “legal_basis”: “A.R.S. § 33-1258(A)”, “topic_tags”: [ “fees”, “records request”, “homeowner rights” ] }, { “question”: “What happens if I win my hearing against the HOA?”, “short_answer”: “You may be deemed the prevailing party and the HOA can be ordered to reimburse your filing fee.”, “detailed_answer”: “If the judge rules in your favor, they can order the HOA to pay back the filing fee you paid to bring the case. In this decision, the HOA was ordered to pay the homeowner $500.”, “alj_quote”: “IT IS FURTHER ORDERED that Respondent pay Petitioner his filing fee of $500.00, to be paid directly to Petitioner within thirty (30) days of this Order.”, “legal_basis”: “Order”, “topic_tags”: [ “penalties”, “reimbursement”, “ruling” ] }, { “question”: “Does the HOA have to provide original invoices if I request them?”, “short_answer”: “Yes. Financial records, including original invoices, must be made reasonably available.”, “detailed_answer”: “The decision confirms that failure to allow examination of original invoices constitutes a violation of the statute governing association records.”, “alj_quote”: “Respondent violated A.R.S. section 33-1258(A) when it failed to allow Petitioner to examine the May 2024 original invoices and bank statements”, “legal_basis”: “A.R.S. § 33-1258(A)”, “topic_tags”: [ “invoices”, “financial records”, “transparency” ] }, { “question”: “What is the standard of proof for proving the HOA violated the law?”, “short_answer”: “Preponderance of the evidence.”, “detailed_answer”: “The homeowner must prove their case by showing it is ‘more probably true than not.’ This is the standard evidentiary weight required in these administrative hearings.”, “alj_quote”: “Petitioner bears the burden of proof to establish that Respondent violated A.R.S. § 33-1258 (A) by a preponderance of the evidence.”, “legal_basis”: “A.A.C. R2-19-119(A)”, “topic_tags”: [ “legal standards”, “burden of proof”, “hearing procedures” ] }, { “question”: “Will the HOA always be fined a civil penalty if they break the law?”, “short_answer”: “Not necessarily. The judge has discretion on whether to apply a civil penalty.”, “detailed_answer”: “Even if a violation is found (as it was in this case regarding the records), the judge may decide that a civil penalty is not appropriate based on the circumstances.”, “alj_quote”: “No Civil Penalty is found to be appropriate in this matter.”, “legal_basis”: “Order”, “topic_tags”: [ “civil penalty”, “fines”, “enforcement” ] } ] }

Case Participants

Petitioner Side

  • Joseph P. Allan (Petitioner)
    The Springs Condominiums Association
    Homeowner, former board member, and member of the Respondent association.

Respondent Side

  • Belen Guzman (Respondent Representative)
    Respondent's property management company
    Owner of the property management company that represents The Springs Condominiums Association.
  • Petri Ahon (Former President of the Board)
    The Springs Condominiums Association

Neutral Parties

  • Velva Moses-Thompson (Administrative Law Judge)
    Office of Administrative Hearings
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

Other Participants

  • Carmen (Homeowner)
    The Springs Condominiums Association
    Included on email correspondence.

Miera Phx LLC v. Dartmouth Trace Homeowner Associations, Inc

Case Summary

Case ID 25F-H022-REL
Agency
Tribunal
Decision Date 2025-03-27
Administrative Law Judge NR
Outcome Petition denied
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner Miera Phx LLC Counsel
Respondent Dartmouth Trace Homeowner Associations, Inc. Counsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H022-REL Decision – 1264772.pdf

Uploaded 2026-04-24T12:36:28 (66.0 KB)

25F-H022-REL Decision – 1275713.pdf

Uploaded 2026-04-24T12:36:32 (49.9 KB)

25F-H022-REL Decision – 1275762.pdf

Uploaded 2026-04-24T12:36:36 (8.3 KB)

25F-H022-REL Decision – 1287568.pdf

Uploaded 2026-04-24T12:36:41 (182.8 KB)

25F-H022-REL Decision – 1318865.pdf

Uploaded 2026-04-24T12:36:44 (56.7 KB)

Briefing Document: Miera Phx LLC v. Dartmouth Trace Homeowners Association, Inc.

Executive Summary

This document synthesizes the proceedings and outcome of the administrative case Miera Phx LLC v. Dartmouth Trace Homeowner Associations, Inc. (No. 25F-H022-REL). The core of the dispute was the Petitioner’s allegation that the Homeowners Association (HOA) failed to enforce its governing documents, specifically the prohibition against short-term rentals (STRs) of less than 30 days.

The Petitioner, represented by homeowner Angel Miera, argued that the HOA’s inaction allowed STRs to proliferate, leading to safety concerns, nuisance issues, and a degradation of the community’s residential character. A central claim was that a conflict of interest existed, alleging the HOA Board President himself operated an STR. The Petitioner sought mandated enforcement, board reorganization, and financial compensation for HOA fees.

The Respondent HOA, represented by its management company and a board member, countered that enforcing the STR prohibition was practically impossible without “hard proof,” such as an exterior photo with a unit number, which is difficult to obtain. They cited financial constraints, other pressing maintenance priorities, and limitations imposed by state law on collecting fines as significant hurdles. The board also highlighted its own instability, with only two members remaining—both of whom were in the process of selling their properties—and a severe lack of community volunteers.

The Administrative Law Judge (ALJ) ultimately denied the petition. The decision concluded that the Petitioner had not met the burden of proof. The ALJ reasoned that the underlying issue was a “homeowner versus homeowner argument,” as the HOA itself cannot violate the rental restrictions, only individual owners can. Furthermore, the governing statute is permissive, stating an association may impose penalties, not that it must. The tribunal found it had no jurisdiction to order the reimbursement of HOA dues or to compel board stability.

Case Overview

Case Number

25F-H022-REL

Petitioner

Miera Phx LLC

Petitioner Representatives

Angel Miera (Manager), Bill Miera (Witness)

Respondent

Dartmouth Trace Homeowner Associations, Inc.

Respondent Representatives

Gladis Hernandez (Community Manager, Ogden & Co.), Fernanda Lopez (Board VP)

Administrative Law Judge

Nicole Robinson

Hearing Date

February 19, 2025

ALJ Decision Date

March 27, 2025

Central Dispute: Failure to Enforce Short-Term Rental Prohibitions

The foundational issue of the case was the Petitioner’s allegation that the Dartmouth Trace HOA was in violation of its own governing documents by failing to enforce the prohibition on short-term rentals.

The primary governing rule cited is Section 17 of the community’s Covenants, Conditions, and Restrictions (CC&Rs), which states:

“No Owner shall permit his Unit to be used for transient or hotel purposes or shall enter into any Lease for less than the entire Unit or for a term of less than thirty (30) days.”

The Petitioner alleged that the HOA’s failure to act on violations of this rule undermined the community’s residential character, stability, and property values.

——————————————————————————–

Petitioner’s Position and Evidence (Miera Phx LLC)

The Petitioner, Angel Miera, a resident of 11 years and an owner for three, built her case on several key arguments supported by extensive documentation submitted to the court.

Pervasive and Unenforced STR Activity

Core Complaint: The community, located near the Chicago Cubs Spring Training facility, has been “overrun” with illegal STRs, transforming it into a “transient hotel.”

Evidence Provided: Miera submitted numerous online listings from platforms like Airbnb and VRBO, dating from 2022 to the week before the hearing, which she alleged were units within Dartmouth Trace.

Community Impact: The influx of transient guests has allegedly led to numerous disturbances, including noise complaints, police calls, and overuse of common amenities like the pool and parking. Miera noted her car had been dinged by vehicles in the adjacent STR unit’s parking space and that oversized vehicles often made it difficult for her to exit her own car.

History of Complaints: Miera documented a three-year history of reporting suspected STRs to the HOA and its management company, Ogden & Company, Inc., which she claimed resulted in no meaningful enforcement action.

Conflict of Interest on the HOA Board

Central Allegation: The failure to enforce the rules stems from a direct conflict of interest, as key board members have allegedly operated STRs themselves.

Board President Rod Proce: Miera submitted a listing she claims was for Board President Rod Proce’s unit (Unit 29), which advertised it as a vacation rental. She also submitted his recent MLS listing for the sale of the unit, in which the description states, “This condo has been a great vacation rental.”

Former Board Member: Allegations were also made against former board member Tiffany Barentine, who reportedly operated STRs and resigned from the board after Miera raised the issue.

Retaliation and Lack of Homeowner Engagement

Perceived Retaliation: Miera testified that since she began raising the STR issue, her requests for essential landscaping maintenance for her unit have been ignored for three years, while common areas advertised in STR listings (e.g., the pool area) remain “impeccable.”

Suppressed Engagement: The HOA moved from monthly meetings to a single annual meeting, which Miera argued made it “nearly impossible for homeowners to effectively raise concerns.” She also testified that her attempt to run for a board position was accepted and then blocked without explanation.

Requested Remedies

1. Mandated Enforcement: An order compelling the HOA to take “meaningful corrective action,” including issuing fines, notices, and liens against illegal STR owners.

2. Oversight and Transparency: Creation of a tracking system for STRs, installation of prohibitive signage, and mandatory disclosures to new buyers about STR restrictions.

3. Board Reorganization: The removal of the two current board members (Rod Proce and Fernanda Lopez) due to alleged mismanagement, conflicts of interest, and the fact that both had their units listed for sale.

4. Financial Compensation: Reimbursement for the $500 case filing fee and over $8,000 in HOA fees paid over the last three years, during which her safety and property concerns were allegedly ignored.

——————————————————————————–

Respondent’s Position and Rebuttal (Dartmouth Trace HOA)

The HOA and its representatives acknowledged the existence of STRs as a problem but argued that their ability to act was severely constrained by practical, legal, and financial limitations.

The Challenge of “Hard Proof”

Enforcement Standard: Community Manager Gladis Hernandez stated that the HOA cannot issue fines without “hard proof” that would withstand a legal challenge. Based on legal advice, this means obtaining an online ad that includes an exterior photo showing the building and a specific unit number.

Impracticality of Investigation: Hernandez argued it would be an improper use of association funds to book suspected STRs simply to obtain their addresses. She stated, “we don’t hunt them down.” The HOA does not have the resources or software to run license plates to identify owners.

Action on Confirmed Units: Regarding Miera’s neighboring unit (Unit 26), Hernandez testified that upon confirmation, she contacted the owner. The owner asserted that her rental listing is for a 30-day minimum, which complies with the CC&Rs.

Resource and Legislative Constraints

Volunteer Board: Board VP Fernanda Lopez emphasized that board members are unpaid volunteers. She herself joined the board as a “disgruntled resident” but was met with the reality of limited budgets and significant responsibilities. The board has only two members, both of whom are selling their units, and no other homeowners are willing to volunteer.

Financial Priorities: The HOA faces significant expenses for larger projects like roofing ($35,000 for parking lot repairs) and rising water bills, leaving limited funds for other issues like comprehensive landscaping or legal battles over STRs.

Limited Power of Fines: Hernandez testified that recent changes in state legislation prevent HOAs from pursuing foreclosure based on unpaid fines. This weakens the power of fines as a deterrent, as homeowners can choose to pay their assessments but ignore fines without severe consequence.

Response to Specific Allegations

Board President’s Actions: Hernandez confirmed that Rod Proce admitted to a past STR listing from around 2022 but stated it was no longer active.

Retaliation Claim: Lopez countered the landscaping claim by stating that Miera’s unit is in the same section as Rod Proce’s unit, and “he’s looking at bare dirt as well.” She asserted that she gave Miera’s unit “preferential treatment” with the new landscaping company to address her long-standing complaints.

——————————————————————————–

Key Testimonies

Angel Miera, Petitioner: “For the governing documents to have any real meaning, they must be enforced. This court has the authority to require the HOA to fulfill its obligations, and I ask that it does so today.”

Gladis Hernandez, Community Manager: “It is not proper to go spend association money to see if this unit… is being Airbnbed out to go and spend association money just to find out if it’s a unit within that community itself. … I believe that every homeowner that pays their assessments would also agree that it’s not proper use of funds.”

Fernanda Lopez, Board Vice President: “I highly recommend that you change your LLC to your name so that you can be part of that board and have those conversations and figure out solutions because it’s not just easy. You can complain every single day, but to find solutions is the difficult part.”

Bill Miera, Petitioner’s Witness, on the Board President’s attitude: “[He said] ‘well, you know, we don’t want to be the meanies and you know, give out violations.’ That was his response.”

——————————————————————————–

Final Judgment and Rationale

On March 27, 2025, Administrative Law Judge Nicole Robinson issued a decision denying the Petitioner’s petition in its entirety.

Conclusions of Law

The ALJ’s decision was based on the following key legal conclusions:

1. Homeowner vs. Homeowner Dispute: The judge determined that the core issue was a dispute between homeowners, not a direct violation by the HOA itself. The decision states, “Ultimately, Petitioner’s underlying complaint is a homeowner versus homeowner argument and that type of complaint is not addressed in this forum.”

2. HOA Cannot Violate Occupancy Rules: The Association itself cannot violate the Use & Occupancy restrictions or the Bylaws cited by the Petitioner; only a homeowner can.

3. Enforcement is Permissive, Not Mandatory: The judge cited Arizona statute (ARIZ. REV. STAT. § 33-1242(A)(11)), which states that an “Association MAY… impose reasonable monetary penalties.” The use of the word “may” makes the action discretionary, not mandatory. Therefore, the HOA’s failure to issue fines was not a violation of the law or its governing documents.

4. Lack of Jurisdiction for Requested Remedies: The tribunal found it had no jurisdiction to order the reimbursement of HOA dues or to intervene in the internal stability of the HOA board.

Final Order

• The Petitioner’s petition was denied.

• The Respondent HOA was not ordered to reimburse the Petitioner’s $500 filing fee.

• The decision noted that the Petitioner is not barred from seeking further legal recourse outside the administrative jurisdiction of the Department of Real Estate.

Questions

Question

Can I use the administrative hearing process to force my HOA to enforce rules against my neighbor?

Short Answer

Likely no. The tribunal views disputes about rule enforcement against other residents as 'homeowner versus homeowner' arguments, which are outside its forum.

Detailed Answer

The ALJ clarified that while a petitioner may be diligent in reporting neighbors (such as those violating short-term rental or parking rules), the underlying complaint is fundamentally between homeowners. The administrative hearing process is designed for disputes between an owner and the association regarding the association's specific violations, not to compel the association to police other owners in specific ways.

Alj Quote

Ultimately, Petitioner’s underlying complaint is a homeowner versus homeowner argument and that type of complaint is not addressed in this forum.

Legal Basis

Jurisdictional Limitations

Topic Tags

  • enforcement
  • jurisdiction
  • neighbor disputes

Question

Is the HOA legally required to fine homeowners who violate the CC&Rs?

Short Answer

No. State statute provides that an association 'may' impose penalties, implying it is discretionary rather than mandatory.

Detailed Answer

The decision highlights that Arizona Revised Statutes grant the association the power to impose penalties but do not mandate it. Therefore, an HOA failing to issue fines is not necessarily violating the statute.

Alj Quote

Petitioner has not established by a preponderance of the evidence that Respondent violated Ariz. Rev. Stat. § 33-1242(A)(11) which states in pertinent part that the 'Association MAY. . . . impose reasonable monetary penalties.'

Legal Basis

A.R.S. § 33-1242(A)(11)

Topic Tags

  • fines
  • penalties
  • statutory interpretation

Question

Can the administrative tribunal order the HOA to reimburse my assessment fees if they fail to manage the property well?

Short Answer

No. The tribunal lacks jurisdiction to mandate the reimbursement of HOA dues.

Detailed Answer

Even if a homeowner feels the HOA has failed in its duties or that services (like landscaping) have declined, the Administrative Law Judge does not have the authority to order the return of assessments paid.

Alj Quote

In addition, the Tribunal has no jurisdiction to mandate that the Association reimburse Petitioner’s HOA dues which is out of the purview per this Order.

Legal Basis

Jurisdictional Limitations

Topic Tags

  • assessments
  • reimbursement
  • dues

Question

What is the burden of proof for a homeowner suing their HOA in an administrative hearing?

Short Answer

The homeowner must prove their case by a 'preponderance of the evidence.'

Detailed Answer

This standard means the homeowner must show that their contention is more probably true than not. It is based on the convincing force of the evidence rather than just the amount of evidence or number of witnesses.

Alj Quote

Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated the aforementioned CC&Rs and the Bylaws.

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • burden of proof
  • legal standards
  • evidence

Question

Can the HOA itself be found guilty of violating use and occupancy restrictions in the CC&Rs?

Short Answer

Generally, no. Use and occupancy restrictions apply to the conduct of homeowners, not the corporate entity of the HOA.

Detailed Answer

The ALJ ruled that an Association cannot violate restrictions designed for residents (like short-term rental bans); only the individual homeowners can violate those specific rules.

Alj Quote

The Association cannot violate the Use & Occupancy restrictions or the Bylaws cited by Petitioner in her complaint; a homeowner can but not the HOA.

Legal Basis

CC&R Interpretation

Topic Tags

  • CC&Rs
  • occupancy restrictions
  • liability

Question

Can the judge force the HOA to fill vacant board seats if no one wants to volunteer?

Short Answer

No. The tribunal cannot compel individuals to run for election or remain in board positions.

Detailed Answer

While a lack of participation or board vacancies may cause instability, the administrative law judge has no jurisdiction to force homeowners to serve on the board or to create stability in governance.

Alj Quote

The Tribunal heard testimony regarding the lack of participation of homeowners to become Board Directors, however, individuals cannot be forced into an election or made to remain in their positions.

Legal Basis

Governance

Topic Tags

  • board of directors
  • elections
  • volunteers

Question

Does the Office of Administrative Hearings (OAH) have the authority to interpret the contract between a homeowner and the HOA?

Short Answer

Yes. The OAH has the authority to interpret the contract (CC&Rs and Bylaws) between the parties.

Detailed Answer

The decision affirms that the OAH is an independent agency authorized to decide contested cases and interpret the governing documents (contract) between the association and the owner.

Alj Quote

OAH has the authority to interpret the contract between the parties.

Legal Basis

Tierra Ranchos Homeowners Ass’n v. Kitchukov

Topic Tags

  • contract interpretation
  • OAH authority

Case

Docket No
25F-H022-REL
Case Title
Miera Phx LLC v. Dartmouth Trace Homeowner Associations, Inc
Decision Date
2025-03-27
Alj Name
Nicole Robinson
Tribunal
OAH
Agency
ADRE

Questions

Question

Can I use the administrative hearing process to force my HOA to enforce rules against my neighbor?

Short Answer

Likely no. The tribunal views disputes about rule enforcement against other residents as 'homeowner versus homeowner' arguments, which are outside its forum.

Detailed Answer

The ALJ clarified that while a petitioner may be diligent in reporting neighbors (such as those violating short-term rental or parking rules), the underlying complaint is fundamentally between homeowners. The administrative hearing process is designed for disputes between an owner and the association regarding the association's specific violations, not to compel the association to police other owners in specific ways.

Alj Quote

Ultimately, Petitioner’s underlying complaint is a homeowner versus homeowner argument and that type of complaint is not addressed in this forum.

Legal Basis

Jurisdictional Limitations

Topic Tags

  • enforcement
  • jurisdiction
  • neighbor disputes

Question

Is the HOA legally required to fine homeowners who violate the CC&Rs?

Short Answer

No. State statute provides that an association 'may' impose penalties, implying it is discretionary rather than mandatory.

Detailed Answer

The decision highlights that Arizona Revised Statutes grant the association the power to impose penalties but do not mandate it. Therefore, an HOA failing to issue fines is not necessarily violating the statute.

Alj Quote

Petitioner has not established by a preponderance of the evidence that Respondent violated Ariz. Rev. Stat. § 33-1242(A)(11) which states in pertinent part that the 'Association MAY. . . . impose reasonable monetary penalties.'

Legal Basis

A.R.S. § 33-1242(A)(11)

Topic Tags

  • fines
  • penalties
  • statutory interpretation

Question

Can the administrative tribunal order the HOA to reimburse my assessment fees if they fail to manage the property well?

Short Answer

No. The tribunal lacks jurisdiction to mandate the reimbursement of HOA dues.

Detailed Answer

Even if a homeowner feels the HOA has failed in its duties or that services (like landscaping) have declined, the Administrative Law Judge does not have the authority to order the return of assessments paid.

Alj Quote

In addition, the Tribunal has no jurisdiction to mandate that the Association reimburse Petitioner’s HOA dues which is out of the purview per this Order.

Legal Basis

Jurisdictional Limitations

Topic Tags

  • assessments
  • reimbursement
  • dues

Question

What is the burden of proof for a homeowner suing their HOA in an administrative hearing?

Short Answer

The homeowner must prove their case by a 'preponderance of the evidence.'

Detailed Answer

This standard means the homeowner must show that their contention is more probably true than not. It is based on the convincing force of the evidence rather than just the amount of evidence or number of witnesses.

Alj Quote

Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated the aforementioned CC&Rs and the Bylaws.

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • burden of proof
  • legal standards
  • evidence

Question

Can the HOA itself be found guilty of violating use and occupancy restrictions in the CC&Rs?

Short Answer

Generally, no. Use and occupancy restrictions apply to the conduct of homeowners, not the corporate entity of the HOA.

Detailed Answer

The ALJ ruled that an Association cannot violate restrictions designed for residents (like short-term rental bans); only the individual homeowners can violate those specific rules.

Alj Quote

The Association cannot violate the Use & Occupancy restrictions or the Bylaws cited by Petitioner in her complaint; a homeowner can but not the HOA.

Legal Basis

CC&R Interpretation

Topic Tags

  • CC&Rs
  • occupancy restrictions
  • liability

Question

Can the judge force the HOA to fill vacant board seats if no one wants to volunteer?

Short Answer

No. The tribunal cannot compel individuals to run for election or remain in board positions.

Detailed Answer

While a lack of participation or board vacancies may cause instability, the administrative law judge has no jurisdiction to force homeowners to serve on the board or to create stability in governance.

Alj Quote

The Tribunal heard testimony regarding the lack of participation of homeowners to become Board Directors, however, individuals cannot be forced into an election or made to remain in their positions.

Legal Basis

Governance

Topic Tags

  • board of directors
  • elections
  • volunteers

Question

Does the Office of Administrative Hearings (OAH) have the authority to interpret the contract between a homeowner and the HOA?

Short Answer

Yes. The OAH has the authority to interpret the contract (CC&Rs and Bylaws) between the parties.

Detailed Answer

The decision affirms that the OAH is an independent agency authorized to decide contested cases and interpret the governing documents (contract) between the association and the owner.

Alj Quote

OAH has the authority to interpret the contract between the parties.

Legal Basis

Tierra Ranchos Homeowners Ass’n v. Kitchukov

Topic Tags

  • contract interpretation
  • OAH authority

Case

Docket No
25F-H022-REL
Case Title
Miera Phx LLC v. Dartmouth Trace Homeowner Associations, Inc
Decision Date
2025-03-27
Alj Name
Nicole Robinson
Tribunal
OAH
Agency
ADRE

Case Participants

Petitioner Side

  • Angel Miera (Petitioner)
    Miera Phx LLC
    Manager of Miera Phx LLC; self-represented
  • Bill Miera (Witness)
    Father of Angel Miera

Respondent Side

  • Gladis Hernandez (Representative)
    Ogden & Company, Incorporated
    Community Manager for Dartmouth Trace HOA
  • Fernanda Lopez (Representative)
    Dartmouth Trace Homeowner Associations, Inc.
    Vice President and Board Member of Dartmouth Trace HOA
  • Lori T. Percival (Representative)
    Ogden & Company, Incorporated
    President of Ogden & Company; included on the transmission/service list

Neutral Parties

  • Nicole Robinson (Administrative Law Judge)
    Office of Administrative Hearings
    Presiding judge for the hearing
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate
    Included on the transmission/service list

Debbie Westerman v. Bridgewood Nine 30 Homeowners Association

Case Summary

Case ID 25F-H029-REL
Agency Office of Administrative Hearings
Tribunal
Decision Date 2025-03-12
Administrative Law Judge SF
Outcome
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner Debbie Westerman Counsel
Respondent Bridgewood Nine 30 Homeowners Association Counsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H029-REL Decision – 1282218.pdf

Uploaded 2026-04-24T12:38:09 (95.6 KB)

Briefing Document: Westerman v. Bridgewood Nine 30 Homeowners Association (Case No. 25F-H029-REL)

Executive Summary

This document provides a comprehensive analysis of the administrative hearing and subsequent decision regarding the matter of Debbie Westerman v. Bridgewood Nine 30 Property Owners Association. The dispute centered on a records request initiated by Westerman (Petitioner) against the Association (Respondent) concerning legal expenditures and financial documentation spanning the last decade.

The core of the conflict involved the Petitioner’s demand for detailed legal billing statements to investigate potential fund misappropriation, while the Respondent maintained that such records were exempt from disclosure under Arizona's statutory protections for attorney-client privilege. Following an evidentiary hearing held on February 20, 2025, Administrative Law Judge (ALJ) Samuel Fox ruled in favor of the Association, determining that the requested documents were privileged and that the Petitioner failed to prove a violation of the relevant condominium statutes.


Case Overview and Participants

The hearing was conducted at the Office of Administrative Hearings as an independent state agency matter pursuant to A.R.S. § 41-1092.

Role Name Affiliation
Administrative Law Judge Samuel Fox Office of Administrative Hearings
Petitioner Debbie Westerman Homeowner/Member, Bridgewood Nine 30
Respondent Counsel Mark Lines Attorney, Shaw & Lines, LLC
Witness (Respondent) Michael Brubaker President of the Board/Community Manager
Witness (Respondent) Roy Shot Board Member

Detailed Analysis of Key Themes

1. Statutory Framework and Procedural Accuracy

A significant portion of the proceedings addressed the specific statutes governing records requests. The Petitioner originally filed the petition citing A.R.S. § 33-1805, which pertains to Planned Communities. However, the Respondent is a Condominium Association, making the applicable law A.R.S. § 33-1258.

The Respondent’s counsel argued that the Petitioner's request was "procedurally and substantively flawed" because:

  • It cited the incorrect statutory scheme.
  • It failed to formally request an inspection of records, which is the primary right granted under the statute.
  • It did not provide notice that legal action would be pursued if records were not produced within the statutory 10-day window.

The ALJ ultimately decided to address the matter based on the correct condominium statute (A.R.S. § 33-1258), noting no "undue prejudice" in correcting the reference.

2. Attorney-Client Privilege vs. Transparency

The Petitioner sought "all statements from Shaw and Lines from 2015 through today" to verify legal spending, citing a specific concern regarding $50,000 spent in 2018. She clarified during the hearing that she only desired "numbers" and was not interested in confidential details.

The Association countered that under A.R.S. § 33-1258(B)(1), books and records may be withheld if they relate to privileged communications between the association and its attorney. The Respondent argued that legal invoices constitute privileged work product and communications. The ALJ upheld this position, finding that the Petitioner failed to meet her burden of proof because the documents she sought were legally exempt from disclosure.

3. Allegations of Financial Mismanagement

The Petitioner raised several concerns regarding the Association's financial operations:

  • Report Distribution: Allegations that financial reports are prepared and distributed by Board members (Michael Brubaker and Roy Shot) rather than the official accountant.
  • Operating Practices: Concerns that Board members are "running a business" within the association.
  • Lack of Transparency: Claims that the Board "passed these issues with everyone's knowledge and consent" but failed to provide verification of expenditures to the members.

The Association disputed these claims, providing a financial flowchart and meeting minutes as evidence of their standard operating procedures and efforts to advise the community on accounting methods.

4. Communication and Meeting Invitations

A point of contention was the communication between the parties following the November 26, 2024, request.

  • The 10-Day Rule: The Association admitted to not responding within the statutory ten business days but highlighted subsequent efforts to engage.
  • The Meeting Invitation: Respondent provided evidence that the Petitioner was invited to a Board meeting on January 9, 2025, to discuss her concerns. The Petitioner claimed she was "uninvited" via a note from Michael Brubaker, who allegedly stated her participation was "unwise" due to ongoing litigation against the Association.
  • Document Production: The Association produced several documents (flowcharts, rules, and minutes) on January 18, 2025. The Petitioner testified she received these but had not reviewed them prior to the hearing.

Important Quotes with Context

From Petitioner (Debbie Westerman)

"I would just like to know how much money our association has paid in legal fees in the last decade… I don't care who it's for. I don't care what it was about. I just want the figures."

  • Context: This statement defines the Petitioner’s primary objective: a purely financial audit of legal costs to ensure funds were not misappropriated.
From Respondent Counsel (Mark Lines)

"Miss Westerman is quick to rush to seek legal redress based on insufficient and procedurally deficient methods of request. And it's ironic… she is probing into legal fees… when she herself has been involved in the litigation with my client over many years."

  • Context: The Respondent argued that the Petitioner's own history of filing lawsuits (in city, state, and bankruptcy courts) was a primary driver of the high legal fees she was now questioning.
From the Administrative Law Judge (Samuel Fox)

"Based upon counsel’s representation that the requested documents were privileged, the Tribunal finds that the preponderance of the evidence supports the requested documents were privileged."

  • Context: This is the pivotal legal finding of the March 12, 2025, decision, which concluded that the Association had the legal right to withhold the specific records requested.

Actionable Insights

For Association Boards
  • Strict Adherence to Timelines: Although the Association prevailed, the ALJ noted the failure to respond within ten business days. Boards should prioritize responding to records requests—even if the response is a formal denial based on privilege—within the statutory window to avoid administrative petitions.
  • Clear Distinction of Privilege: When withholding records, Boards should explicitly cite A.R.S. § 33-1258(B) (for condos) or A.R.S. § 33-1805(B) (for planned communities) to provide a legal basis for non-disclosure.
  • Record Maintenance: The Respondent noted that statutes typically require maintaining records for three years. Demands for ten years of records (as requested in this case) may be considered "overburdensome" and beyond statutory requirements.
For Association Members
  • Verify Statutory Basis: Before filing a petition, members must ensure they are citing the correct chapter of Title 33 (Condominiums vs. Planned Communities).
  • Understand Inspection Rights: The statutory right is primarily for the examination and copying of records. A request for an association to generate new reports or "email all statements" may not be technically covered under the right to inspect.
  • Review Produced Materials: The Petitioner’s failure to review documents provided by the Association prior to the hearing weakened her position. Members should thoroughly audit any produced materials to identify specific gaps before proceeding to a hearing.

Final Decision

The Administrative Law Judge ordered that the Respondent be deemed the prevailing party. The Petitioner's request for the intervention of the Arizona Department of Real Estate (ADRE) was denied because the Association acted within its rights to withhold privileged attorney-client communications.

Study Guide: Westerman v. Bridgewood Nine 30 Homeowners Association

This study guide provides a comprehensive overview of the administrative hearing and subsequent decision regarding the matter of Debbie Westerman v. Bridgewood Nine 30 Homeowners Association (Case No. 25F-H029-REL). It analyzes the legal arguments, statutory framework, and the final ruling issued by the Office of Administrative Hearings.


I. Case Overview and Key Concepts

Central Dispute

The case originated from a petition filed by Debbie Westerman (Petitioner), a homeowner in the Bridgewood Nine 30 condominium complex, against the Bridgewood Nine 30 Property Owners Association (Respondent). The Petitioner sought access to financial records—specifically, legal billing statements from the law firm Shaw & Lines—covering the period from 2015 to 2024. The Petitioner’s stated goal was to verify expenditures and address concerns regarding the potential misappropriation of funds for legal representation.

Timeline of Significant Events
  • November 26, 2024: Petitioner sends an email request for legal statements from 2015 to the present.
  • December 16, 2024: Petitioner files a formal petition with the Arizona Department of Real Estate (ADRE).
  • December 30, 2024: Board President Michael Brubaker invites Petitioner to a board meeting (which she ultimately did not attend).
  • January 18, 2025: Respondent provides certain records, including a financial flowchart and meeting minutes.
  • February 20, 2025: Evidentiary hearing held before Administrative Law Judge (ALJ) Samuel Fox.
  • March 12, 2025: ALJ issues a decision in favor of the Respondent.
Core Legal Issues
  1. Statutory Application: Whether the dispute was governed by the Planned Community Act or the Condominium Act.
  2. Compliance with the "10-Day Rule": Whether the Association failed to fulfill a records request within the statutory timeframe.
  3. Privileged Communications: Whether legal billing invoices are exempt from disclosure under attorney-client privilege.
  4. Procedural Validity: Whether the Petitioner’s request was "procedurally and substantively flawed" due to citing incorrect statutes and failing to request an inspection.

II. Statutory Framework

The following Arizona Revised Statutes (A.R.S.) were central to the adjudication of this matter:

Statute Description Relevance to Case
A.R.S. § 33-1258 Condominium Act: Records The governing statute for this case. It requires associations to make records available within 10 business days.
A.R.S. § 33-1258(B)(1) Privilege Exemption Allows associations to withhold "privileged communication between an attorney for the association and the association."
A.R.S. § 33-1805 Planned Community Act Incorrectly cited by the Petitioner in the initial filing; applies to planned communities, not condominiums.
A.R.S. § 32-2199.01 ADRE Jurisdiction Permits members of condominium associations to file petitions for hearings regarding alleged statutory violations.
A.R.S. § 41-1092 OAH Authority Authorizes the Office of Administrative Hearings to conduct hearings on state regulations.

III. Short-Answer Practice Questions

1. Who represented the Respondent during the hearing, and what was his primary argument regarding the legal records?

  • Answer: Mark Lines represented the Respondent. He argued that the legal billing statements were privileged attorney-client communications and were therefore explicitly exempt from disclosure under A.R.S. § 33-1258(B)(1).

2. Why did the Petitioner specifically seek legal records from 2018?

  • Answer: The Petitioner heard at an annual meeting that the association spent approximately $50,000 in court costs in 2018 and wanted to verify if the board at that time had authorized those expenditures with the community’s knowledge.

3. What was the "10-day requirement" discussed during the hearing?

  • Answer: Under A.R.S. § 33-1258, an association has ten business days to fulfill a request for the examination of records or to provide copies of requested records.

4. What procedural error did the Respondent’s counsel point out regarding the Petitioner’s initial filing?

  • Answer: The Petitioner cited A.R.S. § 33-1805 (Planned Community statute) instead of the correct statute for condominiums, A.R.S. § 33-1258.

5. What was the ALJ’s ultimate finding regarding the Petitioner’s burden of proof?

  • Answer: The ALJ found that the Petitioner failed to meet her burden of proof because the documents she requested were privileged. Therefore, the 10-day production requirement did not apply to those specific records.

6. Did the Petitioner attend the board meeting scheduled for January 9, 2025? Why or why not?

  • Answer: No. While the Petitioner was initially invited, she claimed she was later "uninvited" by Michael Brubaker, who reportedly stated it was "unwise" for her to participate in community projects while in litigation against the association.

IV. Essay Prompts for Deeper Exploration

1. Transparency vs. Privilege: The Scope of A.R.S. § 33-1258. Analyze the tension between a homeowner's right to inspect financial records and an association’s right to protect privileged legal communications. In your essay, discuss whether the "privilege" exemption in the statute creates an obstacle to financial transparency, using the Westerman case as a primary example.

2. Procedural Formality in Records Requests. The Respondent’s counsel argued that the Petitioner's request was deficient because it did not specify a "right to inspect" or a "time schedule." Discuss the importance of procedural compliance in administrative law. Should a pro se petitioner (someone representing themselves) be held to the same standard of statutory precision as a legal professional? Refer to the ALJ's comments regarding "undue prejudice" in your answer.

3. The Role of the Office of Administrative Hearings (OAH). Describe the function of the OAH in resolving disputes between homeowners and associations. Based on the transcript and the decision, explain the rules of evidence in this forum, the role of the ALJ, and the timeline for issuing a decision. How does this forum differ from a standard civil trial?


V. Glossary of Important Terms

  • Administrative Law Judge (ALJ): An independent official (in this case, Sam Fox) appointed to preside over hearings and issue decisions regarding state regulations.
  • A.R.S. (Arizona Revised Statutes): The codified laws of the state of Arizona.
  • Burden of Proof: The obligation of a party (the Petitioner) to prove their allegations. In this case, the standard was a "preponderance of the evidence."
  • Condominium Act: The set of Arizona laws specifically governing the management and records of condominium associations.
  • Petitioner: The party who initiates the legal action or petition (Debbie Westerman).
  • Preponderance of the Evidence: A legal standard meaning that the evidence shows the contention is "more probably true than not."
  • Privileged Communication: Confidential interactions between an attorney and a client that are protected from disclosure in legal proceedings.
  • Respondent: The party against whom a petition is filed (Bridgewood Nine 30 Homeowners Association).
  • Statutory Compliance: The act of adhering to the requirements set forth in a law or statute.

HOA Transparency vs. Legal Privilege: Lessons from the Westerman v. Bridgewood Hearing

1. Introduction: The High Cost of Curiosity

On February 20, 2025, the Office of Administrative Hearings convened for Matter 25F-H029-REL, a case that serves as a sobering masterclass in the friction between homeowner transparency and board-level legal privilege. For homeowners, the case highlights that curiosity carries a literal price: Petitioner Debbie Westerman paid a $500 filing fee to the Arizona Department of Real Estate (ADRE) to challenge the Bridgewood Nine 30 Property Owners Association.

The dispute centered on a homeowner’s decade-long quest for legal billing records. However, as the hearing unfolded, it became clear that even when a homeowner’s intent is oversight, a failure to adhere to procedural precision can turn a $500 petition into an expensive lesson in administrative law. This case pitted a member’s "right to know" against a board’s duty to protect the confidentiality of its legal strategy.

2. The Paper Trail: Analyzing the Request

The conflict was ignited by a November 26, 2024, email from Westerman to the board. Seeking to "dispel concerns of having misappropriated funds for legal representation," she demanded all legal statements from the firm Shaw and Lines from 2015 to the present.

During the hearing, Westerman maintained a "numbers only" defense, arguing she only sought the financial figures—not the legal strategy—to ensure the board had properly voted on the expenditures. The Association, represented by Community Manager and Board President Michael Brubaker, countered by highlighting a breakdown in communication. While the board invited Westerman to a meeting on January 9, 2025, to discuss the records, she did not attend. Westerman testified she felt "uninvited" after receiving a note suggesting her participation was "problematic" due to pending litigation. This "uninvited" narrative illustrates a common pitfall in HOA governance: once a dispute enters the realm of litigation, the collaborative relationship necessary for transparency often collapses.

3. Navigating the Legal Maze: A.R.S. § 33-1258

A pivotal moment in the hearing involved the Petitioner’s citation of the wrong statute. Westerman initially filed under the Planned Community Act, but Bridgewood is legally organized as a condominium.

Statutory Comparison

Petitioner's Cited Authority (Planned Communities) Correct Statutory Authority (Condominiums)
A.R.S. § 33-1805 A.R.S. § 33-1258

Administrative Law Judge (ALJ) Samuel Fox corrected the record, but the error was more than a technicality. For an HOA board, a homeowner citing the wrong statute can be framed as a failure of "notice." The Association argued the petition was "procedurally and substantively flawed" because Westerman failed to specify a time for inspection or cite the correct governing law, effectively providing the board a procedural escape hatch to deny the request.

4. The 10-Day Rule and the "Privilege" Exception

Arizona law generally requires associations to fulfill records requests within 10 business days. However, this "10-day clock" is not universal. Under A.R.S. § 33-1258(B)(1), an association may withhold records that constitute privileged communication between the association and its attorney.

The Association’s counsel, Mark Lines, argued—and the ALJ agreed—that legal invoices containing descriptions of services are inherently privileged. The critical legal synthesis here is that because the documents were privileged under Subsection B, the 10-day production mandate never actually applied.

Furthermore, the Association challenged the scope of the request. While Westerman requested a decade of data, Counsel Lines noted that associations are generally only required to maintain financial records for three years. Requesting records back to 2015 was deemed "overburdensome" and beyond the statutory requirement, regardless of the privilege issue.

5. The Verdict: Why the Petition Failed

ALJ Samuel Fox ruled in favor of the Association, designating Bridgewood as the prevailing party. The decision was based on two primary conclusions:

  • The Privilege Shield: Because the requested invoices were privileged under § 33-1258(B)(1), the Association did not violate the law by withholding them.
  • The Compliance Threshold: The Association was found to have "substantially complied" with its duties by providing non-privileged materials, such as financial flowcharts and meeting minutes, even if they did not satisfy the Petitioner's specific demand for invoices.

The Judge also refused to litigate historical grievances prior to the November 2024 request, narrowing the focus strictly to the legal validity of that specific records demand.

6. Essential Takeaways for Homeowners and Boards

This hearing offers high-stakes lessons for anyone involved in community governance:

  • Specify "Inspection and Copying": To trigger statutory protections, homeowners should request to "inspect and copy" records at the association's office rather than demanding "statements" via email.
  • Acknowledge Data Limits: Boards are only legally obligated to provide records from the last three years. Requests for a "decade of data" are frequently "dead on arrival" due to being overburdensome.
  • Review Before You Sue: A homeowner’s credibility is severely undermined if they file a petition claiming "non-responsiveness" but admit in testimony they never opened the attachments the board did send. In this case, Westerman admitted she had not reviewed the flowcharts the board provided on January 18.
  • Privilege is Absolute: Even if a homeowner "only wants numbers," legal invoices are protected. Strategy and billing are often inextricably linked, and the court will protect that privilege.
7. Conclusion: Seeking Harmony over Litigation

The Westerman v. Bridgewood case highlights a "circular financial drain" that plagues many HOAs. As the Association's counsel noted, repeated administrative petitions increase the very legal fees that homeowners are trying to investigate.

While transparency is a pillar of HOA law, it is not an absolute right to every document. Homeowners who skip board meetings or choose litigation over collaborative inquiry often find themselves paying $500 to lose a case on a procedural technicality. For boards, maintaining a clear paper trail of "substantial compliance" remains the best defense. Ultimately, the most effective way to manage a community's legal budget is to prioritize collaborative problem-solving over the redress of the court.

Case Participants

Petitioner Side

  • Debbie Westerman (Petitioner)

Respondent Side

  • Mark Lines (Attorney)
    Shaw & Lines, LLC
  • Michael L. Brubaker (President and Community Manager)
    Bridgewood Nine 30 Homeowners Association
  • Roy Shot (Board Member)
    Bridgewood Nine 30 Homeowners Association
  • Danny Hudro (Secretary)
    Bridgewood Nine 30 Homeowners Association

Neutral Parties

  • Samuel Fox (Administrative Law Judge)
    Office of Administrative Hearings
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

Millard C. and Samantha Finch v. Mountain Gate Community aka Copper Canyon Ranch

Case Summary

Case ID 25F-H017-REL
Agency
Tribunal Arizona Office of Administrative Hearings
Decision Date 2/26/2025
Administrative Law Judge SF
Outcome complete
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner Millard C. Finch Counsel
Respondent Mountain Gate Community aka Copper Canyon Ranch Counsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H017-REL Decision – 1316094.pdf

Uploaded 2026-04-24T12:33:56 (51.5 KB)

25F-H017-REL Decision – 1325522.pdf

Uploaded 2026-04-24T12:34:00 (120.7 KB)

25F-H017-REL Decision – 1277396.pdf

Uploaded 2026-04-24T12:34:04 (207.4 KB)

Briefing Document: Analysis of Finch v. Mountain Gate Community Re-hearing

Executive Summary

This document provides a comprehensive analysis of the administrative re-hearing in the matter of Samantha and Millard C. Finch v. Mountain Gate Community, Case No. 25F-H017-REL-RHG. The re-hearing, held on June 13, 2025, resulted in a definitive dismissal of the Petitioners’ Dispute Petition, as formalized in the Administrative Law Judge (ALJ) Decision issued on July 3, 2025.

The core of the proceeding was a fundamental misunderstanding by the Petitioners regarding the re-hearing’s legally restricted scope. The Arizona Department of Real Estate granted the re-hearing solely on the narrow grounds of potential procedural errors—specifically, “error in the administration or rejection of evidence or other errors of law occurring during the proceeding.” However, the Petitioners consistently attempted to re-litigate the merits of the original case, arguing against the initial ALJ’s findings of fact and legal conclusions.

The presiding ALJ, Kay A. Abramsohn, repeatedly clarified that disagreement with the outcome of the original decision was not a permissible basis for this re-hearing. The Petitioners’ specific claims of procedural error were systematically addressed and found to be without merit:

Rejected Evidence: The claim that evidence was rejected was unsubstantiated. The official record showed the Petitioners’ exhibits were admitted in the original hearing, and a challenged line of questioning was identified as judicial guidance on argumentation, not a rejection of evidence.

Improper Statute: The allegation that the Respondent used a “counterfeit” statute (A.R.S. § 33-1807) was refuted. The Respondent’s counsel explained that the version submitted was the one legally in effect during the period of the dispute, prior to a 2024 legislative amendment.

Procedural Unfairness: The Petitioners’ concerns about insufficient time to prepare were directed at the Arizona Department of Real Estate, a separate agency from the Office of Administrative Hearings, which has no jurisdiction over the Department’s timelines.

Ultimately, the Petitioners failed to meet their burden of proof to demonstrate any procedural or legal errors occurred during the initial hearing. The re-hearing confirmed the integrity of the original proceeding, and the initial decision stands.

Case Overview

Detail

Case Name

Samantha and Millard C. Finch, Petitioners, v. Mountain Gate Community aka Copper Canyon Ranch, Respondent.

Original Case No.

25F-H017-REL

Re-hearing Case No.

25F-H017-REL-RHG

Presiding ALJ (Re-hearing)

Kay A. Abramsohn

Petitioner Representative

Samantha Finch (representing herself and Millard C. Finch)

Respondent Representative

Attorney B. Austin Baillio (Maxwell & Morgan, P.C.)

Timeline of Key Events

February 7, 2025: The original administrative hearing is held.

February 26, 2025: The initial ALJ Decision is issued, finding the Respondent to be the prevailing party.

March 28, 2025: The Petitioners file a timely Dispute Rehearing Petition.

April 29, 2025: The Arizona Department of Real Estate (ADRE) issues an Order Granting Re-Hearing on limited grounds.

June 13, 2025: The re-hearing is conducted before the Office of Administrative Hearings (OAH).

July 3, 2025: The final ALJ Decision on the re-hearing is issued, dismissing the Petitioners’ petition.

The Central Issue: Limited Scope of the Re-hearing

The defining characteristic of the June 13, 2025, re-hearing was the persistent disconnect between its mandated legal scope and the arguments advanced by Petitioner Samantha Finch.

Granted vs. Denied Grounds for Re-hearing

The ADRE’s Order on April 29, 2025, granted the re-hearing on one specific ground:

Granted: “Error in the administration or rejection of evidence or other errors of law occurring during the proceeding.”

Crucially, the ADRE did not grant a re-hearing on other grounds requested by the Petitioners, including:

Denied: “That the findings of fact or decision was arbitrary, capricious, or an abuse of discretion.”

Denied: “That the findings of fact or decision was not supported by the evidence or was contrary to law.”

Petitioner’s Misinterpretation of Scope

Throughout the hearing, Ms. Finch repeatedly attempted to argue the substance of the original case, focusing on her disagreement with the initial ALJ’s factual findings and conclusions. Her arguments centered on topics such as the classification of a December payment as a “prepayment” and the application of funds to late fees, which she believed were contrary to the evidence she presented.

ALJ Abramsohn was compelled to repeatedly intervene to clarify the proceeding’s purpose:

“If you disagree with the way in which the judge came to conclusion based on the evidence that was admitted to the record, that is number seven and eight and that is not what the reharing was granted.”

“This hearing is not to appeal your disagreement with the decision. And Mr. Balio would agree with me on that. That would be I mean take a look at your petition number seven and eight.”

This fundamental misapprehension shaped the entire course of the re-hearing, with the Petitioners’ arguments consistently falling outside the established jurisdiction.

Analysis of Petitioners’ Key Arguments

The Petitioners’ attempts to demonstrate procedural error focused on three primary claims, none of which were substantiated by the record.

1. Argument: Improper Rejection of Evidence

The Petitioners contended that the original ALJ either rejected or failed to consider their evidence.

Claim: Missing Exhibit Copies: Ms. Finch argued that her evidence must have been rejected because when she requested copies of all hearing exhibits from the OAH, she received only the Respondent’s exhibits. She believed this implied her own evidence was not part of the record used for the decision.

Finding: This claim was incorrect. The ALJ noted that the initial decision explicitly stated that Petitioners’ exhibits had been admitted into evidence. Furthermore, the act of a staff member not returning copies of a party’s own documents is an administrative process issue, not a judicial act of rejecting evidence during a hearing.

Claim: Blocked Line of Questioning: Ms. Finch asserted that the original ALJ prevented her from presenting evidence when he stopped her from questioning a witness about whether the Respondent had a “court order” to apply payments in a certain way.

Finding: Examination of the self-prepared transcript provided by Ms. Finch revealed that the original judge did not reject evidence. Instead, he guided the pro se litigant by stating the question was “sort of asking for a legal conclusion” and advised her, “If you’d like to make that argument, you are welcome to do that.” This constitutes judicial management of a hearing, not the rejection of evidence. The Respondent’s counsel confirmed that Ms. Finch did, in fact, make this argument during her closing statement in the original hearing.

2. Argument: Use of an Improper Statute (A.R.S. § 33-1807)

In their Dispute Petition, the Petitioners alleged that the version of Arizona Revised Statute § 33-1807 used by the original ALJ was “unsubstantiated,” not authentic, and different from the version they had submitted.

Claim: The ALJ based his decision on a “counterfeit” or incorrect version of the law provided by the Respondent.

Finding: Respondent’s attorney, B. Austin Baillio, provided a clear explanation. The statute in question was amended by the legislature in 2024. The version his client submitted was the version that was legally in effect at the time the disputed payment actions occurred (beginning in 2019). He stated: “The version that my client admitted was the version of that statute that was in effect at the time payments were being applied to the ledger, which was a previous version than what exists today.” He further argued that even if it were an error, it was harmless, as the outcome would have been the same under either version of the law. The ALJ had both versions in the record and could apply the law accordingly.

3. Argument: Procedural Unfairness and Lack of Time

Ms. Finch repeatedly stated that she was not given enough time by the ADRE to prepare her “statement in response to the decision” and that her request for an extension was improperly handled.

Claim: The ADRE did not provide an adequate extension, hindering her ability to fully articulate her case for a re-hearing.

Finding: ALJ Abramsohn explained the jurisdictional separation between the agencies: “I can’t do anything about [that] because I’m not real estate. We’re a separate state agency.” The OAH is responsible only for conducting the hearing as scheduled by the ADRE. Any grievance regarding timelines or extensions granted by the Department must be addressed with that department, as it falls outside the OAH’s authority. The final decision noted that the Petitioners contacted the Department on May 9, 2025, but the case had already been forwarded to the OAH on April 25, 2025.

Final Disposition and Legal Conclusions

The ALJ Decision issued on July 3, 2025, formally dismissed the Petitioners’ case, finding that they failed to meet their legal burden.

Final Order: “IT IS ORDERED that Petitioners’ Dispute Petition is Dismissed.”

Conclusions of Law

The decision was based on the following legal conclusions:

1. Burden of Proof: The Petitioners bore the burden to prove by a “preponderance of the evidence” that a procedural or legal error occurred during the February 7, 2025, proceeding. They failed to meet this burden.

2. No Evidence of Rejection: The re-hearing evidence demonstrated that the Petitioners’ submitted documents were, in fact, admitted to the original administrative hearing record.

3. No Evidence of Error: The Petitioners failed to present any credible evidence that they were prevented from presenting evidence or that any errors of law occurred during the original hearing.

4. Improper Arguments: The Petitioners’ arguments disagreeing with the original ALJ’s Findings of Fact and Decision were improperly raised in the re-hearing, as the ADRE had not granted a re-hearing on those grounds. These arguments were consequently dismissed.

Finch v. Mountain Gate Community: A Case Study Guide

Short-Answer Quiz

Instructions: Answer the following questions in two to three complete sentences, drawing exclusively from the information provided in the case documents.

1. Identify the four primary issues raised by Millard and Samantha Finch in their initial petition to the Arizona Department of Real Estate.

2. What was the Respondent’s central argument for why the Finches’ account was consistently marked as delinquent, even when they made monthly payments?

3. Explain the legal distinction made by the Administrative Law Judge (ALJ) between the “15.00LateCharge”andthe”30.00 Late Notice Fee.”

4. According to the hearing evidence, what was the specific function of the “20.00RebillFee”andthe”30.00 Late Notice Fee,” and who ultimately bore the cost?

5. What specific event in November 2022 exacerbated the delinquency issue on the Petitioners’ account, and what was the result from January 2023 to February 2025?

6. On what grounds did the ALJ in the initial decision dismiss the Petitioners’ fourth complaint regarding threats of foreclosure and legal action?

7. What was the sole, limited ground on which the Department of Real Estate granted the Petitioners a rehearing?

8. During the rehearing, what was the Respondent’s explanation for why the version of A.R.S. § 33-1807 they submitted differed from the current version of the statute?

9. According to the second ALJ’s decision, why were the Petitioners’ arguments about disagreeing with the first decision’s findings of fact improperly raised at the rehearing?

10. What was the final outcome of the rehearing, and what does the final order state about the binding nature of the decision?

——————————————————————————–

Answer Key

1. The four issues were: (1) levying a $45.00 charge on an account that was paid on time; (2) the $45.00 charge exceeding the statutory limit of $15.00 for a late fee; (3) the 20/30 “late notice fees” being monetary penalties imposed without proper notice; and (4) improper threats of foreclosure and legal action when the account was not delinquent.

2. The Respondent argued that the Finches had fallen behind on their April 2020 assessment. Pursuant to A.R.S. § 33-1807(K), all subsequent payments were correctly applied first to the oldest unpaid assessments. This created a rolling delinquency where each new payment covered the previous month’s balance, causing the current month’s assessment to become late.

3. The ALJ determined that the “15.00LateCharge”wasafeeforthelatepaymentofanassessment,limitedbyA.R.S.§33−1803.The”30.00 Late Notice Fee,” however, was found to be a collection cost incurred by the Association for services provided by its managing agent (FSR) and was not subject to the statutory limit for late fees.

4. The “20.00RebillFee”and”30.00 Late Notice Fee” were charges for collection services provided by the managing agent, First Service Residential (FSR). An FSR employee would review overdue accounts and send collection notices, and FSR charged the Association for this service, a cost which was then directly passed on to the homeowner.

5. In November 2022, the Petitioners attempted to prepay their December assessment, but because the charge had not yet been posted and they did not communicate their intent, the payment was applied to past due amounts. This led them to believe they were current, resulting in their payments from January 2023 through February 2025 being consistently late and incurring a Late Charge and Late Notice Fee every month.

6. The ALJ dismissed the fourth complaint because it was unclear, did not allege actionable conduct, and was not supported by evidence. The Respondent’s witnesses testified that no legal action was ever taken, and the Petitioners submitted no evidence to support the allegation that threats were made.

7. The Department of Real Estate granted the rehearing on the single, specific ground of “Error in the administration or rejection of evidence or other errors occurring during the proceeding.” It did not grant a rehearing based on the Petitioners’ claims that the decision was arbitrary, capricious, or not supported by evidence.

8. The Respondent’s attorney explained that the version of A.R.S. § 33-1807 they submitted was the version in effect at the time the payment actions in question occurred. The statute had been amended in 2024, and those changes were prospective, not applicable to past events.

9. The second ALJ found these arguments were improperly raised because the Department had explicitly not granted a rehearing on the basis of disagreeing with the first decision. The scope of the rehearing was strictly limited to procedural errors, such as the wrongful admission or rejection of evidence during the hearing itself, not a re-evaluation of the facts or the judge’s conclusions.

10. The final outcome was that the Petitioners’ Dispute Petition was dismissed, and the original decision deeming the Respondent the prevailing party was upheld. The final order states that the decision is binding on the parties and any appeal must be filed with the superior court within thirty-five days.

——————————————————————————–

Essay Questions

Instructions: The following questions are designed for deeper analysis of the case. Formulate a comprehensive response based solely on the facts, legal arguments, and procedural history presented in the source documents.

1. Analyze the legal distinction between a “late fee,” a “monetary penalty,” and a “collection cost” as presented in this case. How did the classification of the “$30.00 Late Notice Fee” as a collection cost become the pivotal factor in the dismissal of Petitioners’ Issues 2 and 3?

2. Trace the procedural journey of the Finches’ complaint from the initial petition to the final decision after the rehearing. What does this process reveal about the specific and limited grounds for a rehearing in this administrative context, and how did the Petitioners’ misunderstanding of this scope affect their arguments?

3. Examine the role and application of A.R.S. § 33-1807(K) regarding the allocation of payments. Explain how the Respondent’s adherence to this statute created a “domino effect” of delinquency that the Petitioners failed to understand, leading to the core conflict.

4. Discuss the concept of “burden of proof” in this case. For each of the four initial complaints, explain why the Administrative Law Judge concluded that the Petitioners “failed to demonstrate by a preponderance of the evidence” that a violation occurred.

5. Based on the transcript of the rehearing and the final ALJ decision, describe the fundamental disagreement between Samantha Finch’s perception of the legal process and ALJ Kay Abramsohn’s explanation of it. What specific examples illustrate the difference between disagreeing with a decision’s outcome versus identifying a procedural error during a hearing?

——————————————————————————–

Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An independent judge who presides over administrative hearings. In this case, Samuel Fox presided over the initial hearing and Kay A. Abramsohn presided over the rehearing.

A.R.S. § 33-1242(A)(11)

Arizona Revised Statute cited by Petitioners, which allows an association board to impose reasonable monetary penalties on members for violations, but only after providing notice and an opportunity to be heard.

A.R.S. § 33-1803(A) & (B)

Arizona Revised Statutes governing charges for late payment of assessments. It limits late charges to the greater of $15 or 10% of the unpaid assessment and requires notice before imposition. It distinguishes these charges from monetary penalties.

A.R.S. § 33-1807(A) & (K)

Arizona Revised Statutes governing assessment liens. Subsection (A) specifies conditions for foreclosing a lien, requiring delinquency of one year or $1,200. Subsection (K) dictates the order for applying payments, requiring they first be applied to unpaid assessments and related costs before other fees or penalties.

Burden of Proof

The obligation of a party in a trial to produce evidence that proves the claims they have made. In this case, the Petitioners bore the burden of proof to establish their claims by a preponderance of the evidence.

Covenants, Conditions, and Restrictions. These are the governing legal documents that set up the rules for a planned community. Several sections, including 6.1.1, 6.9, 6.10.1, and 6.10.5, were cited in the case.

ClickPay

The online portal used by Petitioners to make assessment payments. The portal included a notice that payments should be scheduled on or after the 1st of each billing cycle.

Collection Fees / Costs

Charges incurred by the Association in the process of collecting delinquent assessments. In this case, the “20.00RebillFee”and”30.00 Late Notice Fee” were identified as collection costs passed on from FSR to the homeowner.

First Service Residential (FSR)

The managing agent employed by the Respondent to perform duties such as collecting assessments and providing collection services for overdue accounts.

Late Charge

A specific charge, limited by statute to $15.00, for the late payment of an assessment. This was deemed distinct from a collection fee or monetary penalty.

Late Notice Fee

A $30.00 fee charged to the Finches’ account. The ALJ determined this was a collection cost charged by FSR for sending overdue-payment paperwork, not a late fee subject to the $15 statutory limit.

Office of Administrative Hearings (OAH)

An independent state agency in Arizona where administrative hearings are conducted.

Petitioners

Millard C. and Samantha Finch, who owned a home in the Mountain Gate Community and filed the petition against the association.

Preponderance of the Evidence

The evidentiary standard required for the Petitioners to win their case. It is defined as proof that convinces the trier of fact that a contention is “more probably true than not.”

Rebill Fee

A $20.00 fee charged to the Finches’ account. Like the Late Notice Fee, this was identified as a charge for collection services provided by FSR.

Respondent

Mountain Gate Community aka Copper Canyon Ranch, the planned community association (HOA) of which the Finches were members.

Tribunal

A term used in the final decision to refer to the Office of Administrative Hearings (OAH).

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The case involves Millard C. and Samantha Finch (Petitioners), members of the Mountain Gate Community aka Copper Canyon Ranch (Respondent), disputing alleged violations of Planned Community Statutes and community documents regarding assessment charges and collection practices1…. The matter proceeded through the Arizona Office of Administrative Hearings (OAH)45.

Key Facts and Main Issues (Initial Hearing – February 7, 2025)

Petitioners raised four main issues, focusing primarily on the imposition of a $45.00 charge for delinquent assessments, which consisted of a $15.00 late charge and a $30.00 “late notice fee” or “Rebill Fee”3…. Petitioners argued that this $45.00 sum exceeded the statutory limit for late charges—the greater of $15.00 or 10% of the unpaid assessment, as stipulated in A.R.S. § 33-1803(A) and the CC&Rs6…. They also challenged the imposition of fees when they believed their payments were timely, resulting from the HOA applying payments to previously delinquent balances in accordance with A.R.S. § 33-1807(K)1112. Finally, they challenged the legitimacy of the “late notice fees” as impermissible penalties imposed without proper notice and alleged inappropriate threats of foreclosure1314.

Legal Points and Initial Outcome

The Administrative Law Judge (ALJ) Samuel Fox found that Petitioners failed to meet their burden of proof on all four issues12…. The crucial legal distinction was that the $30.00 “Late Notice Fee” and “Rebill Fee” were determined to be collection fees, which are legally separate from, and permissible in addition to, the $15.00 statutory late charge15…. Collection fees and costs are contemplated under A.R.S. § 33-1807(K) and the CC&Rs1719. The ALJ determined that the Respondent (HOA) and its manager correctly applied payments first to delinquent assessments, causing subsequent monthly fees, as mandated by A.R.S. § 33-1807(K)1112. Regarding foreclosure threats, no evidence was entered to support the allegation, and Respondent’s witness testified that no foreclosure efforts had been made2021. The Respondent was deemed the prevailing party in the initial matter16.

Rehearing Proceedings (June 13, 2025)

Petitioners filed a request for rehearing, which the Department of Real Estate granted on the limited issue of “Error in the administration or rejection of evidence or other errors occurring during the proceeding”2223. The Department explicitly denied rehearing based on disagreement with the factual findings or the underlying decision2425.

At the rehearing, conducted by ALJ Kay A. Abramsohn, Petitioners primarily argued that the previous ALJ had relied on an unsubstantiated or incorrect version of A.R.S. § 33-1807 and that their evidence was not properly considered2627. The Respondent noted that the statute version used was the one legally in effect at the time of the actions (prior to a 2024 amendment), and its application was harmless to the outcome28…. Petitioners repeatedly sought to re-argue their disagreement with the initial factual findings and decision, but were reminded by the ALJ that the scope was restricted to procedural errors during the original hearing31….

Final Decision (Rehearing)

The ALJ concluded that Petitioners failed to meet their burden of proof that any error occurred in the administration or rejection of evidence, or any error of law, during the initial February 7, 2025 hearing34. The rehearing evidence confirmed that Petitioners’ exhibits were, in fact, admitted to the record and that the statutes relied upon were contained within the record34. Arguments concerning disagreement with the initial ALJ’s Findings of Fact and Conclusions of Law were dismissed as improperly raised under the limited scope of the granted rehearing33. The ALJ Dismissed Petitioners’ Dispute Petition35.

{ “case”: { “agency”: “ADRE”, “tribunal”: “OAH”, “docket_no”: “25F-H017-REL”, “case_title”: “Millard C. and Samantha Finch Petitioners, v. Mountain Gate Community aka Copper Canyon Ranch, Respondent.”, “decision_date”: “2025-07-03”, “alj_name”: “Kay A. Abramsohn” }, “parties”: [ { “party_id”: “P1”, “role”: “petitioner”, “name”: “Millard C. and Samantha Finch”, “party_type”: “homeowner”, “email”: “[email protected]”, “phone”: null, “attorney_name”: null, “attorney_firm”: null, “attorney_email”: null, “attorney_phone”: null }, { “party_id”: “R1”, “role”: “respondent”, “name”: “Mountain Gate Community aka Copper Canyon Ranch”, “party_type”: “HOA”, “email”: null, “phone”: null, “attorney_name”: “B. Austin Baillio”, “attorney_firm”: “Maxwell & Morgan, P.C.”, “attorney_email”: “[email protected]”, “attorney_phone”: null } ], “issues”: [ { “issue_id”: “ISS-001”, “type”: “statute”, “citation”: “A.R.S. § 33-1803(B); Association Rules and Design Guidelines, Article 5.2, Article 6.10.5, and Article 6.9”, “caption”: “Charging a 45.00fee(15.00 late charge + $30.00 ‘late notice fee’) when assessment is paid before or on the due date1.”, “violation(s)”: “ARS 33-1803(B); Association Rules and Design Guidelines, Article 5.2, Article 6.10.5, and Article 6.9”, “summary”: “Petitioners argued that payments were charged as late despite being timely, but the ALJ found payments were correctly applied to previous delinquent balances per A.R.S. § 33-1807(K)2….”, “outcome”: “respondent_win”, “filing_fee_paid”: 500.0, “filing_fee_refunded”: false, “civil_penalty_amount”: 0.0, “orders_summary”: “Respondent deemed the prevailing party on this issue5.”, “why_the_loss”: “Petitioners failed to demonstrate by a preponderance of the evidence that Respondent charged Late Charges for payments that were not late4.”, “cited”: [“3”, “13”, “33”, “36”] }, { “issue_id”: “ISS-002”, “type”: “statute”, “citation”: “A.R.S. § 33-1803(A); CC&R Article 6, Section 6.10.1”, “caption”: “The $45.00 charge exceeds the statutory limit of 15.00fordelinquentassessments6$.”,
“violation(s)”: “ARS 33-1803(A); CC&R Article 6, Section 6.10.1”,
“summary”: “Petitioners argued the total fee exceeded the statutory late charge limit, but the ALJ found the additional fees ($30 ‘late notice fee’) were permissible collection costs, distinct from late fees78.”, “outcome”: “respondent_win”, “filing_fee_paid”: 500.0, “filing_fee_refunded”: false, “civil_penalty_amount”: 0.0, “orders_summary”: “Respondent deemed the prevailing party on this issue5.”, “why_the_loss”: “Petitioners failed to demonstrate that the Late Notice Fee or Rebill Fee were late fees limited under A.R.S. § 33-1803(A)8.”, “cited”: [“4”, “12”, “37”, “42”] }, { “issue_id”: “ISS-003”, “type”: “statute”, “citation”: “A.R.S. §§ 33-1803(B), 33-1242(A)(11); Association Rules and Design Guidelines”, “caption”: “30.00/20.00 “late notice fees” levied against the account without providing notice, violating statutes regarding monetary penalties9.”, “violation(s)”: “ARS §33-1803(B), ARS §33-1242(A)(11), Association Rules and Design Guidelines”, “summary”: “Petitioners alleged collection fees were impermissible penalties imposed without notice and hearing, but the ALJ determined they were collection costs, distinct from monetary penalties per A.R.S. § 33-1807(K)1011.”, “outcome”: “respondent_win”, “filing_fee_paid”: 500.0, “filing_fee_refunded”: false, “civil_penalty_amount”: 0.0, “orders_summary”: “Respondent deemed the prevailing party on this issue5.”, “why_the_loss”: “Petitioners failed to meet their burden that Respondent impermissibly applied monetary penalties, as the fees were collection fees1011.”, “cited”: [“5”, “13”, “16”, “44”] }, { “issue_id”: “ISS-004”, “type”: “statute”, “citation”: “A.R.S. § 33-1807(A); CC&Rs Article 6, Section 6.10.5(ii), 6.10.5(i), and 6.10.2”, “caption”: “Pre-legal team threatening foreclosure and legal action when Petitioners are not delinquent12.”, “violation(s)”: “ARS 33-1807(A); CC&Rs Article 6, Section 6.10.5(ii), 6.10.5(i), and 6.10.2”, “summary”: “Petitioners challenged Respondent’s authority to threaten legal action without proven delinquency. The ALJ found no evidence of foreclosure threats and deemed the complaint unclear or not ripe5….”, “outcome”: “respondent_win”, “filing_fee_paid”: 500.0, “filing_fee_refunded”: false, “civil_penalty_amount”: 0.0, “orders_summary”: “Respondent deemed the prevailing party in this matter regarding Petition Issue 45.”, “why_the_loss”: “The complaint either did not allege actionable conduct or was not yet ripe for resolution, and Petitioners failed to submit evidence of threats or meet their burden5….”, “cited”: [“6”, “14”, “47”] } ], “money_summary”: { “issues_count”: 4, “total_filing_fees_paid”: 2000.0, “total_filing_fees_refunded”: 0.0, “total_civil_penalties”: 0.0 }, “outcomes”: { “petitioner_is_hoa”: false, “petitioner_win”: “none”, “summarize_judgement”: “The Administrative Law Judge Decision in the underlying matter (25F-H017-REL), which found Respondent the prevailing party on all four petition issues, stands, as Petitioners’ Dispute Petition for Rehearing was dismissed5…. Petitioners failed to meet the burden of proof that there was error in the administration or rejection of evidence or other errors occurring during the initial proceeding1718.”, “why_the_loss”: “Petitioners failed to establish by a preponderance of the evidence that Respondent violated applicable statutes, CC&Rs, and/or Bylaws in the underlying dispute4…. Subsequently, Petitioners failed to meet the burden during rehearing to demonstrate error in the initial administrative proceeding17.” }, “analytics”: { “cited”: [ “A.R.S. § 33-1803(A)”, “A.R.S. § 33-1803(B)”, “A.R.S. § 33-1242(A)(11)”, “A.R.S. § 33-1807(A)”, “A.R.S. § 33-1807(K)”, “A.R.S. § 32-2199.02(B)”, “A.R.S. § 32-2199.04” ], “tags”: [ “HOA dispute”, “late fees”, “collection costs”, “assessment payment application”, “rehearing dismissal”, “A.R.S. Title 33 Chapter 16” ] } }

{
“rehearing”: {
“is_rehearing”: true,
“base_case_id”: “25F-H017-REL”,
“original_decision_status”: “affirmed”,
“original_decision_summary”: “The original decision (25F-H017-REL) found the Respondent (Mountain Gate Community) to be the prevailing party on all four petition issues related to late fees, collection costs, the proper application of assessment payments under A.R.S. § 33-1807(K), and threats of legal action [1], [2]. The ALJ found Petitioners failed to meet their burden of proof on all claims [3], [4], [5], [1].”,
“rehearing_decision_summary”: “The Department granted the rehearing on the limited ground of: ‘Error in the administration or rejection of evidence or other errors occurring during the proceeding’ [6], [7]. The rehearing ALJ found that Petitioners failed to meet their burden of proof to show such errors occurred during the original hearing [8], [9]. The Petitioners’ Dispute Petition was dismissed, affirming the underlying findings and conclusions of the original decision [10], [11].”,
“issues_challenged”: [
{
“issue”: “Issue 1: Charging a $45.00 fee ($15.00 late charge + $30.00 ‘late notice fee’) when assessment is paid before or on the due date.”,
“challenge_status”: “Affirmed (Petitioner failed to prove procedural/evidentiary error)”
},
{
“issue”: “Issue 2: The $45.00 charge exceeds the statutory limit of $15.00 for delinquent assessments.”,
“challenge_status”: “Affirmed (Petitioner failed to prove procedural/evidentiary error)”
},
{
“issue”: “Issue 3: $30.00/$20.00 “late notice fees” levied against the account without providing notice, violating statutes regarding monetary penalties.”,
“challenge_status”: “Affirmed (Petitioner failed to prove procedural/evidentiary error)”
},
{
“issue”: “Issue 4: Pre-legal team threatening foreclosure and legal action when Petitioners are not delinquent.”,
“challenge_status”: “Affirmed (Petitioner failed to prove procedural/evidentiary error)”
}
]
}
}

{
“case”: {
“docket_no”: “25F-H017-REL-RHG”,
“case_title”: “Samantha and Millard C. Finch, Petitioners, v. Mountain Gate Community aka Copper Canyon Ranch, Respondent.”,
“decision_date”: “2025-07-03”,
“tribunal”: “OAH”,
“agency”: “ADRE”
},
“individuals”: [
{
“name”: “Samantha Finch”,
“role”: “petitioner”,
“side”: “petitioner”,
“affiliation”: null,
“notes”: null
},
{
“name”: “Millard C. Finch”,
“role”: “petitioner”,
“side”: “petitioner”,
“affiliation”: null,
“notes”: null
},
{
“name”: “B. Austin Baillio”,
“role”: “HOA attorney”,
“side”: “respondent”,
“affiliation”: “Maxwell & Morgan, P.C.”,
“notes”: null
},
{
“name”: “Samuel Fox”,
“role”: “ALJ”,
“side”: “neutral”,
“affiliation”: “OAH”,
“notes”: “Presided over initial hearing (25F-H017-REL)”
},
{
“name”: “Kay A. Abramsohn”,
“role”: “ALJ”,
“side”: “neutral”,
“affiliation”: “OAH”,
“notes”: “Presided over rehearing (25F-H017-REL-RHG)”
},
{
“name”: “Jonathan Sweat”,
“role”: “witness (former community manager)”,
“side”: “respondent”,
“affiliation”: “First Service Residential”,
“notes”: “Testified for Respondent”
},
{
“name”: “Melinda Montoya”,
“role”: “witness (accounts receivable manager)”,
“side”: “respondent”,
“affiliation”: “First Service Residential”,
“notes”: “Testified for Respondent”
},
{
“name”: “Susan Nicolson”,
“role”: “ADRE Commissioner”,
“side”: “neutral”,
“affiliation”: “ADRE”,
“notes”: null
},
{
“name”: “vnunez”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “ADRE”,
“notes”: “Listed as recipient of decisions”
},
{
“name”: “djones”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “ADRE”,
“notes”: “Listed as recipient of decisions”
},
{
“name”: “labril”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “ADRE”,
“notes”: “Listed as recipient of decisions”
},
{
“name”: “mneat”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “ADRE”,
“notes”: “Listed as recipient of decisions”
},
{
“name”: “lrecchia”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “ADRE”,
“notes”: “Listed as recipient of decisions”
},
{
“name”: “gosborn”,
“role”: “ADRE staff”,
“side”: “unknown”,
“affiliation”: “ADRE”,
“notes”: “Listed as recipient of decisions”
}
]
}

This summary details the proceedings and decisions of the underlying legal dispute and the subsequent administrative rehearing concerning alleged violations of planned community statutes and governing documents.

——————————————————————————–

Case Title: 25F-H017-REL (Original Decision)

Parties: Millard C. and Samantha Finch (Petitioners) versus Mountain Gate Community aka Copper Canyon Ranch (Respondent)1. Hearing Date: February 7, 20251. Key Facts: The Petitioners, homeowners in the community, became involved in a dispute over late assessment payments2. The core issue stemmed from payments applied according to A.R.S. § 33-1807(K), which dictates that payments received must be applied first to delinquent assessments, then to collection fees, and then to other amounts3,4. An attempt by Petitioners to pre-pay the December 2022 assessment was unsuccessful and the payment was applied to past due amounts, leading to a continuous cycle of late charges and collection fees through February 20255,6.

Main Issues (Original Case): Petitioners raised four complaints, primarily alleging that Respondent violated law and community documents by:

1. Levying a **45.00charge∗∗(15.00 late charge plus $30.00 “late notice fee”) when assessments were allegedly paid on time7.

2. Levying a total charge ($45.00) that exceeded the statutory $15.00 limit for late payment charges set by A.R.S. § 33-1803(A) and CC&R 6.10.18,9.

3. Imposing 30.00/20.00 “late notice fees” (Rebill Fees) without proper notice, treating them as penalties10,11.

4. Threatening foreclosure and legal action without proper cause12,13.

Outcome and Key Legal Points (Original Case): The Administrative Law Judge (ALJ Samuel Fox) ordered that the Respondent was the prevailing party regarding all four Petition Issues14,15.

• The ALJ found that Respondent correctly applied payments to delinquent assessments first, pursuant to A.R.S. § 33-1807(K), and that Petitioners failed to prove the charges were levied against timely payments4,16.

• Crucially, the ALJ determined that the $30.00 “Late Notice Fee” or “Rebill Fee” was a collection cost, not a “late charge” restricted by the $15.00 limit in A.R.S. § 33-1803(A)17,11. A.R.S. § 33-1807(K) differentiates between collection fees/costs and monetary penalties/late charges, allowing for the application of collection costs incurred by the association3,18.

——————————————————————————–

Case Title: 25F-H017-REL-RHG (Rehearing)

Procedural History: This matter constitutes a rehearing (RHG), granted by the Arizona Department of Real Estate (DRE) following Petitioners’ timely request19,20. Rehearing Date: June 13, 202521. Scope of Rehearing: The DRE limited the sole issue for rehearing to: “Error in the administration or rejection of evidence or other errors occurring during the proceeding” of the original hearing22,23,24. The DRE explicitly denied rehearing requests based on disagreement with the original findings of fact or the overall decision (e.g., that the decision was arbitrary or unsupported by evidence)25,26.

Key Arguments (Rehearing): Petitioners (represented by Samantha Finch) argued that:

• The original ALJ erred by using an “unsubstantiated” version of A.R.S. § 33-1807, suggesting that their version, which they believed was the proper law, would have changed the outcome27,28.

• The original ALJ rejected or failed to consider their evidence, evidenced partially by the fact they did not receive copies of their own exhibits after the decision29.

• The original ALJ improperly prevented them from questioning a witness about the need for a “court order” regarding payment application, ruling the question sought a legal conclusion30,31.

Outcome and Key Legal Points (Rehearing): The Administrative Law Judge (ALJ Kay A. Abramsohn) concluded that Petitioners failed to meet their burden of proof regarding any alleged error within the limited scope of the rehearing32,33.

• The rehearing evidence confirmed that Petitioners’ documents were admitted to the record of the original hearing33.

• The ALJ found no evidence that Petitioners were prevented from presenting any evidence during the February 7, 2025 hearing34.

• The ALJ dismissed Petitioners’ repeated arguments concerning their disagreement with the original findings of fact and conclusions of law because those issues were improperly raised and outside the limited scope of the granted rehearing26.

Final Decision: The Tribunal Dismissed Petitioners’ Dispute Petition35. This order is binding, and any subsequent appeal must be filed with the superior court35.

Case Participants

Petitioner Side

  • Millard C. Finch (Petitioner)
    Homeowner
  • Samantha Finch (Petitioner)
    Homeowner and witness

Respondent Side

  • B. Austin Baillio (Attorney)
    Maxwell & Morgan, P.C.
    Legal counsel for respondent
  • Jonathan Sweat (Witness)
    First Service Residential
    Former Community Manager
  • Melinda Montoya (Witness)
    First Service Residential
    Accounts Receivable Manager

Neutral Parties

  • Samuel Fox (Administrative Law Judge)
    Office of Administrative Hearings
    Presided over original hearing
  • Kay A. Abramsohn (Administrative Law Judge)
    Office of Administrative Hearings
    Presided over the re-hearing
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

Deatta M. Pleasants v. Pinecrest Lake Property Owners Association, Inc.

Case Summary

Case ID 25F-H021-REL
Agency
Tribunal
Decision Date 2025-02-20
Administrative Law Judge SJV
Outcome Dismissed
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner Deatta M. Pleasants Counsel
Respondent Pinecrest Lake Property Owners Association, Inc. Counsel David Onuschak, Esq. (Jones, Skelton & Hochuli, PLC)

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

25F-H021-REL Decision – 1252432.pdf

Uploaded 2026-04-24T12:36:14 (52.5 KB)

25F-H021-REL Decision – 1275219.pdf

Uploaded 2026-04-24T12:36:20 (128.4 KB)

Briefing Document: Pleasants v. Pinecrest Lake Property Owners Association, Inc.

Executive Summary

This document provides a comprehensive analysis of the administrative hearing and final decision in the matter of Deatta M. Pleasants versus the Pinecrest Lake Property Owners Association, Inc. (HOA). The core of the dispute centered on Ms. Pleasants’ allegation that the HOA violated community CC&Rs by failing to repair a common area culvert, which she claimed caused her property (Lot 185) to flood during a severe storm in July 2021.

The Respondent HOA countered that the drainage system was constructed in accordance with plans approved by Navajo County in the 1980s and has been properly maintained. The defense’s central arguments were that the July 2021 storm was a “100-year storm,” a weather event that exceeded the system’s “50-year storm” design capacity, and that Ms. Pleasants’ lot is situated within a FEMA-designated regulatory floodway, where flooding during such an event is an expected occurrence.

Expert testimony from Dr. Zachary Barlo, a licensed civil engineer retained by the HOA, was pivotal. Dr. Barlo concluded that the drainage system was constructed in “general substantial conformance” with the original plans, is adequately maintained, and functions as designed. He testified that the feature Ms. Pleasants believed to be a disconnected culvert was, in fact, a roadway hatch pattern on the design plans. Crucially, he affirmed that flooding on Lot 185 would be expected during a major storm event due to its location in the floodway, regardless of culvert improvements.

The Administrative Law Judge ultimately dismissed Ms. Pleasants’ petition. The final decision held that the Petitioner failed to establish by a preponderance of the evidence that the HOA had violated the CC&Rs. The ruling affirmed that the HOA had maintained the system and that the flooding was a predictable consequence of an exceptionally severe storm impacting a property located in a high-risk flood zone.

1. Case Overview

Case Number: 25F-H021-REL

Petitioner: Deatta M. Pleasants, owner of Lot 185

Respondent: Pinecrest Lake Property Owners Association, Inc.

Jurisdiction: Office of Administrative Hearings (OAH), Phoenix, Arizona

Presiding Judge: Administrative Law Judge Sondra J. Vanella

Hearing Date: February 4, 2025

Decision Date: February 20, 2025

2. Petitioner’s Allegation and Testimony

Core Claim

The Petitioner, Deatta M. Pleasants, alleged that the Respondent violated Article II, Section I of the revised 2022 CC&Rs. This section assigns the HOA the “full power and duty to maintain, repair and make necessary improvements in the COMMON AREA,” including underground culverts. The petition asserted, “The association will not repair the culvert (common area) to allow the ditch to drain.”

Central Arguments and Evidence

The July 2021 Storm: The complaint originated from a single, severe storm in July 2021, which caused significant flooding on Petitioner’s property, Lot 185. Ms. Pleasants testified that while the storm was severe, she believes subsequent flooding was due to a malfunctioning drainage system, not the storm’s magnitude alone.

Interpretation of Design Plans: Ms. Pleasants asserted that a double-line feature on the original circa 1986 drainage plans represented a proposed culvert. She believed this culvert was intended to connect a roadside ditch to the main regional drainage infrastructure but was improperly installed or left disconnected, causing a blockage and subsequent overflow.

Observed Conditions: The Petitioner presented photographs from the 2021 storm depicting a 21-foot by 5-foot ditch in front of her property completely full of water and not draining. She argued this demonstrated a functional failure of the system.

Rejection of Floodway Argument: Ms. Pleasants testified that she was “highly disappointed in the engineering report” and that her lot’s location within a FEMA flood plain “has absolutely nothing to do with the functionality and performance of this storm drain channel that is meant to keep from flooding.”

HOA Responsibility: The Petitioner maintained that it is the HOA’s “fiduciary responsibility” to remedy the issue by connecting what she believes to be the main drain.

3. Respondent’s Position and Defense

Core Defense

The Respondent HOA’s position was that it has fulfilled its maintenance obligations under the CC&Rs and that the flooding was an unavoidable result of an extreme weather event impacting a property in a high-risk area.

Key Arguments and Testimony

System Design and Approval: The drainage system was constructed in the mid-1980s based on plans approved by Navajo County. The design standards at the time, and currently, require the system to handle a 50-year storm event.

Storm Severity: The July 2021 storm was characterized as an exceptional event, a “100-year storm,” that produced approximately three inches of rain within hours. This exceeded the design capacity of the drainage infrastructure.

FEMA Floodway Designation: A critical element of the defense was that Lot 185 is located within a FEMA-designated regulatory floodway. Testimony established this as the highest-risk flood category, specifically designated to allow for the unimpeded flow of floodwater.

Maintenance Record: HOA President Sharon Seekins testified that the association periodically inspects and maintains the common area drainage system, including recent improvement projects on the Oklahoma Draw Wash. She noted that under the CC&Rs, individual lot owners are responsible for maintaining the drainage ditches directly in front of their properties.

Lack of Other Complaints: Ms. Seekins testified that no other homeowners filed formal complaints about the drainage system’s performance following the July 2021 storm.

4. Expert Witness Testimony: Dr. Zachary Barlo

Dr. Zachary Barlo, a Senior Civil Engineer with a PhD, was retained by the Respondent to inspect the drainage system and provide an expert opinion. His testimony was a cornerstone of the Respondent’s case.

Credentials and Experience

Position: Senior Engineer at Ironside Engineering Development, Inc.

Education: PhD and Master of Science in Civil Engineering from Oregon State University; undergraduate degree in Civil Engineering from Virginia Tech.

Licensure: Licensed Professional Engineer in the State of Arizona.

Expertise: Extensive experience with drainage systems, Navajo County codes, and FEMA regulations.

Inspection and Analysis

Dr. Barlo conducted two field visits in June and December of 2024. His process involved:

1. Reviewing the original circa 1986 construction and drainage plans.

2. Conducting a visual and physical inspection of the as-built infrastructure near Lot 185, including measuring culverts.

3. Speaking with both Ms. Pleasants and HOA representatives to understand the concerns.

Key Findings and Professional Opinion

Finding Category

Dr. Barlo’s Testimony and Conclusions

Conformance with Plans

The existing infrastructure was found to be in “general substantial conformance with the original plan.” Notably, a 24-inch pipe was installed where an 18-inch pipe was specified, which he described as a “betterment to the design” as it increases the capacity to convey water.

The Disputed “Culvert”

The double-line feature on the plans, which the Petitioner believed was a disconnected culvert, is not a culvert. Dr. Barlo identified it as part of the “hatch pattern of the roadway track.” He supported this by noting the absence of design specifications like invert elevations, which are present on all actual culverts shown in the plans.

System Functionality

The drainage system is designed to handle a 50-year storm. The July 2021 storm was “generally believed” to be larger than a 50-year event. He opined that the Respondent has adequately maintained the drainage system and that it is not in a state of disrepair.

Impact of FEMA Designation

Lot 185’s location in a regulatory floodway is highly significant. Dr. Barlo explained this area is designed for “unimpeded discharge” and is expected to have “deeper discharge depths” during major storms.

Conclusion on Flooding

Dr. Barlo stated definitively: “flooding of the area would be expected in this area in large storm events based on the FEMA designation regardless of the culvert improvements.” He testified that the conditions Ms. Pleasants experienced were what he would expect during a 100-year storm event on that specific lot.

5. Hearing Outcome and Judicial Decision

The Administrative Law Judge’s decision, issued on February 20, 2025, ruled conclusively in favor of the Respondent.

Conclusions of Law

• The Judge found that the Petitioner, who bore the burden of proof, failed to establish by a preponderance of the evidence that the Respondent violated Article II, Section I of the CC&Rs.

• The ruling stated, “The credible evidence of record established that Respondent has maintained the underground culverts that were constructed in accordance with the Navajo County approved plans.”

• It was further established that “the underground culverts are functioning as intended.”

Final Determination

The Judge concluded that the flooding experienced by the Petitioner was a predictable and expected outcome given the circumstances: “Unfortunately, Petitioner’s lot is located in a FEMA Floodway and flooding of the area would be expected in large storm events which is exactly what occurred in July 2021, and has not occurred since.”

IT IS ORDERED that no action is required of Respondent in this matter and that Petitioner’s Petition is dismissed.

Questions

Question

Who is responsible for proving that the HOA violated the CC&Rs during a hearing?

Short Answer

The homeowner (Petitioner) bears the burden of proof.

Detailed Answer

In an administrative hearing regarding an HOA dispute, the burden falls on the homeowner to prove by a 'preponderance of the evidence' that the HOA committed the alleged violation. The HOA does not have to prove they are innocent unless they are establishing an affirmative defense.

Alj Quote

Petitioner bears the burden of proof to establish that Respondent committed the alleged violation by a preponderance of the evidence.

Legal Basis

A.R.S. § 41-1092.07(G)(2); A.A.C. R2-19-119(A)

Topic Tags

  • Burden of Proof
  • Legal Standards
  • Procedure

Question

Is the HOA responsible for flooding damage caused by an unusually severe storm?

Short Answer

Generally no, if the drainage system was properly maintained and the flooding was due to the severity of the storm and property location.

Detailed Answer

If an HOA maintains its drainage system according to the approved design plans, it is not necessarily liable for flooding caused by extreme weather events (like a 100-year storm) that exceed the system's design capacity, especially if the home is located in a known flood zone.

Alj Quote

Unfortunately, Petitioner’s lot is located in a FEMA Floodway and flooding of the area would be expected in large storm events which is exactly what occurred in July 2021, and has not occurred since.

Legal Basis

Factual Finding / Liability Standards

Topic Tags

  • Flooding
  • Maintenance
  • Liability

Question

Does the HOA have to upgrade old infrastructure to meet modern standards?

Short Answer

The decision implies no, as long as the system is maintained according to the originally approved plans.

Detailed Answer

The ALJ found that the HOA met its obligations by maintaining the system in accordance with the plans approved at the time of construction (late 1980s), which were designed for a '50-year storm,' even if modern severe storms exceed that capacity.

Alj Quote

The credible evidence of record established that Respondent has maintained the underground culverts that were constructed in accordance with the Navajo County approved plans.

Legal Basis

CC&R Interpretation

Topic Tags

  • Maintenance
  • Infrastructure
  • Grandfathering

Question

How much evidence is needed to win a case against the HOA?

Short Answer

A 'preponderance of the evidence,' meaning the claim is more probably true than not.

Detailed Answer

The homeowner must provide evidence that has 'superior evidentiary weight' and is more convincing than the HOA's evidence. It is not about the number of witnesses, but the convincing force of the evidence presented.

Alj Quote

A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.

Legal Basis

Morris K. Udall, Arizona Law of Evidence § 5

Topic Tags

  • Evidence
  • Legal Standards

Question

Can I rely on my own interpretation of engineering plans to prove a violation?

Short Answer

Likely not, if the HOA presents conflicting expert testimony.

Detailed Answer

In this case, the homeowner believed a marking on the plan was a missing culvert, but the HOA's expert engineer testified it was a roadway hatch pattern. The ALJ relied on the expert's interpretation over the homeowner's assumption.

Alj Quote

Dr. Barlow testified that Petitioner’s belief that double lines in the red box on the plans are supposed to be a designated culvert, is erroneous, as those lines are part of the roadway designation.

Legal Basis

Expert Testimony

Topic Tags

  • Evidence
  • Expert Witnesses
  • Dispute Resolution

Question

Is a single incident of failure enough to prove the HOA isn't maintaining common areas?

Short Answer

Not necessarily, especially if the incident was caused by exceptional circumstances.

Detailed Answer

The ALJ noted that the petition was based on a single storm event in July 2021 described as 'exceptional and unusually severe,' and there were no other complaints. This isolated incident was insufficient to prove a failure to maintain.

Alj Quote

Ms. Seekins testified (and Petitioner agreed) that the Petition was filed due to an occurrence from a single storm in July 2021, and that there have been no other complaints to the Board regarding the culverts.

Legal Basis

Factual Finding

Topic Tags

  • Maintenance
  • Enforcement
  • Violations

Case

Docket No
25F-H021-REL
Case Title
Deatta M. Pleasants v. Pinecrest Lake Property Owners Association, Inc.
Decision Date
2025-02-20
Alj Name
Sondra J. Vanella
Tribunal
Office of Administrative Hearings
Agency
Arizona Department of Real Estate

Questions

Question

Who is responsible for proving that the HOA violated the CC&Rs during a hearing?

Short Answer

The homeowner (Petitioner) bears the burden of proof.

Detailed Answer

In an administrative hearing regarding an HOA dispute, the burden falls on the homeowner to prove by a 'preponderance of the evidence' that the HOA committed the alleged violation. The HOA does not have to prove they are innocent unless they are establishing an affirmative defense.

Alj Quote

Petitioner bears the burden of proof to establish that Respondent committed the alleged violation by a preponderance of the evidence.

Legal Basis

A.R.S. § 41-1092.07(G)(2); A.A.C. R2-19-119(A)

Topic Tags

  • Burden of Proof
  • Legal Standards
  • Procedure

Question

Is the HOA responsible for flooding damage caused by an unusually severe storm?

Short Answer

Generally no, if the drainage system was properly maintained and the flooding was due to the severity of the storm and property location.

Detailed Answer

If an HOA maintains its drainage system according to the approved design plans, it is not necessarily liable for flooding caused by extreme weather events (like a 100-year storm) that exceed the system's design capacity, especially if the home is located in a known flood zone.

Alj Quote

Unfortunately, Petitioner’s lot is located in a FEMA Floodway and flooding of the area would be expected in large storm events which is exactly what occurred in July 2021, and has not occurred since.

Legal Basis

Factual Finding / Liability Standards

Topic Tags

  • Flooding
  • Maintenance
  • Liability

Question

Does the HOA have to upgrade old infrastructure to meet modern standards?

Short Answer

The decision implies no, as long as the system is maintained according to the originally approved plans.

Detailed Answer

The ALJ found that the HOA met its obligations by maintaining the system in accordance with the plans approved at the time of construction (late 1980s), which were designed for a '50-year storm,' even if modern severe storms exceed that capacity.

Alj Quote

The credible evidence of record established that Respondent has maintained the underground culverts that were constructed in accordance with the Navajo County approved plans.

Legal Basis

CC&R Interpretation

Topic Tags

  • Maintenance
  • Infrastructure
  • Grandfathering

Question

How much evidence is needed to win a case against the HOA?

Short Answer

A 'preponderance of the evidence,' meaning the claim is more probably true than not.

Detailed Answer

The homeowner must provide evidence that has 'superior evidentiary weight' and is more convincing than the HOA's evidence. It is not about the number of witnesses, but the convincing force of the evidence presented.

Alj Quote

A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.

Legal Basis

Morris K. Udall, Arizona Law of Evidence § 5

Topic Tags

  • Evidence
  • Legal Standards

Question

Can I rely on my own interpretation of engineering plans to prove a violation?

Short Answer

Likely not, if the HOA presents conflicting expert testimony.

Detailed Answer

In this case, the homeowner believed a marking on the plan was a missing culvert, but the HOA's expert engineer testified it was a roadway hatch pattern. The ALJ relied on the expert's interpretation over the homeowner's assumption.

Alj Quote

Dr. Barlow testified that Petitioner’s belief that double lines in the red box on the plans are supposed to be a designated culvert, is erroneous, as those lines are part of the roadway designation.

Legal Basis

Expert Testimony

Topic Tags

  • Evidence
  • Expert Witnesses
  • Dispute Resolution

Question

Is a single incident of failure enough to prove the HOA isn't maintaining common areas?

Short Answer

Not necessarily, especially if the incident was caused by exceptional circumstances.

Detailed Answer

The ALJ noted that the petition was based on a single storm event in July 2021 described as 'exceptional and unusually severe,' and there were no other complaints. This isolated incident was insufficient to prove a failure to maintain.

Alj Quote

Ms. Seekins testified (and Petitioner agreed) that the Petition was filed due to an occurrence from a single storm in July 2021, and that there have been no other complaints to the Board regarding the culverts.

Legal Basis

Factual Finding

Topic Tags

  • Maintenance
  • Enforcement
  • Violations

Case

Docket No
25F-H021-REL
Case Title
Deatta M. Pleasants v. Pinecrest Lake Property Owners Association, Inc.
Decision Date
2025-02-20
Alj Name
Sondra J. Vanella
Tribunal
Office of Administrative Hearings
Agency
Arizona Department of Real Estate

Case Participants

Petitioner Side

  • Deatta M. Pleasants (Petitioner)
    Owner of lot 185
  • Larry Rice (Co-owner)
    Present with Petitioner; co-owner of the home
  • Daphna Rice (Co-owner)
    Present with Petitioner; co-owner of the home

Respondent Side

  • David Onuschak (Attorney)
    Jones, Skelton & Hochuli, PLC
    Represented Respondent
  • Sharon Seekins (Witness)
    Pinecrest Lake Property Owners Association, Inc.
    Board President
  • Zachary Barlow (Witness)
    Ironside Engineering and Development, Inc.
    Senior Civil Engineer
  • Ryan J. McCarthy (Attorney)
    Jones, Skelton & Hochuli, PLC
    Listed on the order setting hearing

Neutral Parties

  • Sondra J. Vanella (Administrative Law Judge)
    Office of Administrative Hearings
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate

The Gregory M and Donna P Hulbert Family Trust dated May 25, 1995 v. The Summit at Copper Square Condominium Association (ROOT)

Case Summary

Case ID 24F-H049-REL
Agency
Tribunal
Decision Date 1/21/2025
Administrative Law Judge SF
Outcome
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner The Gregory M and Donna P Hulbert Family Trust dated May 25, 1995 Counsel
Respondent The Summit at Copper Square Condominium Association Counsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

24F-H049-REL Decision – 1214040.pdf

Uploaded 2026-04-25T10:21:08 (45.7 KB)

24F-H049-REL Decision – 1218977.pdf

Uploaded 2026-04-25T10:21:14 (46.3 KB)

24F-H049-REL Decision – 1218981.pdf

Uploaded 2026-04-25T10:21:22 (5.9 KB)

24F-H049-REL Decision – 1219895.pdf

Uploaded 2026-04-25T10:21:25 (40.5 KB)

24F-H049-REL Decision – 1235253.pdf

Uploaded 2026-04-25T10:21:28 (47.1 KB)

24F-H049-REL Decision – 1264402.pdf

Uploaded 2026-04-25T10:21:33 (277.9 KB)

24F-H049-REL Decision – 1214040.pdf

Uploaded 2026-04-24T12:24:39 (45.7 KB)

24F-H049-REL Decision – 1218977.pdf

Uploaded 2026-04-24T12:24:43 (46.3 KB)

24F-H049-REL Decision – 1218981.pdf

Uploaded 2026-04-24T12:24:46 (5.9 KB)

24F-H049-REL Decision – 1219895.pdf

Uploaded 2026-04-24T12:24:49 (40.5 KB)

24F-H049-REL Decision – 1235253.pdf

Uploaded 2026-04-24T12:24:52 (47.1 KB)

24F-H049-REL Decision – 1264402.pdf

Uploaded 2026-04-24T12:24:56 (277.9 KB)

Briefing on Hulbert Family Trust v. The Summit at Copper Square Condominium Association

Executive Summary

This briefing document synthesizes the key arguments, evidence, and conclusions from the administrative hearing concerning the consolidated matters The Gregory M and Donna P Hulbert Family Trust v. The Summit at Copper Square Condominium Association (Case Nos. 24F-H049-REL & 24F-H055-REL). The hearing, adjudicated by Administrative Law Judge (ALJ) Samuel Fox, addressed five distinct complaints filed by Petitioner Donna Hulbert against the Respondent Homeowners Association (HOA) Board of Directors.

The core of the dispute revolved around the Petitioner’s allegations that the HOA Board acted in violation of the Condominium Declaration and Arizona state law regarding its financial management, use of common areas, meeting procedures, and timeliness of structural repairs. The Respondent contended that its actions fell within the Board’s discretionary authority and were reasonable under the circumstances.

The ALJ’s final decision delivered a split verdict. The Petitioner prevailed on two claims: the installation of a “puppy potty” on the roof was found to be a clear violation of the Declaration’s rules on pets in common areas, and the Board’s meeting agendas were found to be statutorily deficient. The Respondent prevailed on three claims: the ALJ found no violation in the Board’s budget and reserve management, its decision to allow a news crew on common property, or the pace of its response to structural damage from a pool leak. The final order required the HOA to pay a portion of the Petitioner’s filing fees, levied a civil penalty for the “puppy potty” violation, and directed the Board to comply with state law regarding meeting notices.

——————————————————————————–

Procedural History and Key Parties

Parties:

Petitioner: The Gregory M and Donna P Hulbert Family Trust, represented by Donna Hulbert, owner of Unit 1302.

Respondent: The Summit at Copper Square Condominium Association, represented by Attorney Daryl Wilson.

Venue: Arizona Office of Administrative Hearings.

Case Numbers: 24F-H049-REL and 24F-H055-REL, consolidated on August 21, 2024, under 24F-H049-REL.

Presiding Judge: Administrative Law Judge Samuel Fox.

Hearing Dates: August 28, 2024, and October 24, 2024.

Key Witnesses:

For Petitioner: Donna Hulbert; Jay Parry Erb (former Board Treasurer).

For Respondent: Greg Axelrod (current Board President); Zackary Beckham (former Board President).

——————————————————————————–

Analysis of Complaints and Adjudication

Complaint 1: Budget and Reserve Funding

Allegation: The HOA violated Declaration Sections 7.1, 7.12, and 7.14 by borrowing from reserves to fund operating expenses and failing to create a budget that adequately funded reserves for future expenses.

Petitioner’s Arguments & Evidence

Respondent’s Arguments & Evidence

ALJ’s Findings & Conclusion

The HOA’s budget is structurally inadequate, evidenced by a history of borrowing from reserves (~$400,000 in 2023) to cover operating shortfalls.

The Board has sole discretion over the budget. The budgets for 2023 and 2024 met operating expenses and did not have a shortfall.

No Violation Found.

The 2024 budget was improperly based on the overrun 2023 budget figures plus a 7.5% increase, rather than on actual historical expenses.

The Association has met its budgeted contributions to the reserve fund and is not currently borrowing from reserves to pay operating expenses.

The Declaration requires a reasonable estimate for the budget, not a perfect one. It does not mandate that the budget reflect the reserve study or past unexpected expenses.

Operating expenses (e.g., pool leak testing, security fob installation) are being misclassified as reserve expenses to conceal operating deficits.

The Board relies on the professional guidance of its management company, First Service Residential, and its accountants for financial reporting and budget creation.

As of July 2024, the budget had a surplus, and monthly reserve contributions (45,365avg.)exceededthereservestudy′srecommendation(45,000).

The operating account is funded at 0.3 times monthly expenses, far below the management company’s recommendation of 3 times.

The Board fulfilled its obligation to adopt a budget containing an estimate of required funds. The Petitioner failed to prove otherwise by a preponderance of the evidence.

Outcome: Respondent deemed the prevailing party on this issue.

The HOA has a history of delaying payments to vendors (e.g., an RKS Plumbing invoice was paid seven months late), indicating cash flow issues.

Witness Jay Erb (former Treasurer): Testified to discovering a ~$392,000 deficit in the operating fund being covered by reserves upon joining the Board. He stated that these transfers lacked the two board member signatures required by Declaration Section 7.14.1 for reserve withdrawals.

Complaint 2: The “Puppy Potty”

Allegation: The HOA installed a “puppy potty” on the roof, a common element, in violation of Declaration Sections 4.6.1 and 4.6.2, constituting a nuisance.

Petitioner’s Arguments & Evidence

Respondent’s Arguments & Evidence

ALJ’s Findings & Conclusion

Declaration Section 4.6.2 constitutes an “absolute prohibition” against pets on common elements, except for ingress and egress through the service elevator.

Board President Greg Axelrod testified the installation was not an official Board action but was proposed by the general manager.

Violation Found.

The roof is defined as a “Common Element” under Declaration Section 1.12 (“all portions of the Condominium other than the Units”).

Mr. Axelrod argued the roof was not a common element in practice, as the door leading to it had always been locked and the area was unused by residents.

The roof area is part of the Common Elements by the Declaration’s explicit definition, regardless of its previous accessibility.

The “puppy potty” is a “structure for the care…of any Permitted Pet” which is explicitly forbidden on any portion of the Common Elements.

The potty was installed as an amenity for residents, particularly for the safety of women walking their dogs late at night in downtown Phoenix. It cost only 600−700.

The puppy potty is a structure for the care of pets, which is prohibited on Common Elements under Section 4.6.2.

The installation creates an odor and presents a safety hazard, as it requires an industrial roof area with unenclosed openings to be accessible.

The area is cleaned by maintenance staff at least three times per week. Most residents appreciate the amenity.

The installation of the puppy potty violates Section 4.6.2 of the Declaration.

The decision was made unilaterally by the Board President without a formal board meeting or vote.

Outcome: Petitioner deemed the prevailing party. A $500 civil penalty was levied against the Respondent.

Complaint 3: News Crew on Common Area

Allegation: The HOA allowed a news crew to use the common area during the 2023 baseball postseason, violating residents’ easement of enjoyment (Sections 3.3.1, 3.3.2) and creating a nuisance (Section 4.13).

Petitioner’s Arguments & Evidence

Respondent’s Arguments & Evidence

ALJ’s Findings & Conclusion

The easement of enjoyment in common elements is for owners and their guests. The news crew members were “strangers.”

The news crews were on the property twice: for the Diamondbacks’ opening day and for the World Series.

No Violation Found.

The crew created a nuisance with bright lights shining into units and a drone camera. At times, the crew was unsupervised.

The crew was present during a larger HOA-hosted party on the fifth-floor pool deck and was confined to a specific, underutilized area within the party.

The Declaration allows for invitees, guests, and their agents (Section 13.12). The news crew was invited to the party.

The action violated residents’ right to quiet enjoyment. A single board member approved the crew’s presence without a formal board action or recorded easement.

Having the news crew on-site provided a benefit to the Association by giving positive public exposure to the building.

The evidence did not establish that the lights and noise were unreasonable under the circumstances of a large party occurring above a public block party. The Petitioner failed to prove the drone belonged to the news crew.

The crew’s presence did not fall under any exception in the Declaration.

The crew did not displace any resident from using the area. No easement was conveyed or encumbered.

The Petitioner failed to meet the burden of proof to demonstrate the news crew was a nuisance or that any resident was deprived of their easement of enjoyment.

Outcome: Respondent deemed the prevailing party on this issue.

Complaint 4: Meeting Notices and Agendas

Allegation: The HOA fails to provide required notice for all quorum meetings and provides agendas with inadequate information, violating A.R.S. § 33-1248 (E) and (F).

Petitioner’s Arguments & Evidence

Respondent’s Arguments & Evidence

ALJ’s Findings & Conclusion

A.R.S. § 33-1248 requires open meetings and agendas with information “reasonably necessary to inform the unit owners of the matters to be discussed or decided.”

All topics the Board intends to discuss are included on the agendas, which are posted and emailed at least 48 hours in advance.

Violation Found.

Agendas are often vague, using terms like “Old Business” or “New Business,” which prevents homeowners from meaningfully preparing comments.

Board President Axelrod testified that if an urgent, non-emergency topic arises within 48 hours of a meeting, it may be added, but this has only happened once.

A.R.S. § 33-1248(F) reflects a state policy in favor of open meetings and reasonably informative agendas.

The Petitioner cited a May 29th meeting where a $33,000 expenditure for patio furniture was discussed and approved under a vague agenda item, without prior notice to homeowners.

Regarding executive sessions, Mr. Axelrod testified they are held only for permissible topics (legal, financial, employee matters) and are properly noticed.

The preponderance of evidence established that on at least one occasion, the Board failed to include a non-emergency topic on its agenda, leaving owners uninformed.

The Board holds executive sessions before open meetings without providing an agenda detailing the specific closed items being discussed.

Mr. Axelrod admitted that during his first one or two meetings as president, he may have discussed impermissible topics in executive session out of ignorance, but this was corrected.

Evidence also supported that on at least one occasion, the Board discussed inappropriate topics in an executive session.

Outcome: Petitioner deemed the prevailing party. The HOA was ordered to comply with A.R.S. § 33-1248.

Complaint 5: Structural Damage Repair

Allegation: The HOA violated its duty under Declaration Section 5.1 to “maintain, repair and replace all Common Elements” by failing to act expediently to repair structural damage from a pool leak.

Petitioner’s Arguments & Evidence

Respondent’s Arguments & Evidence

ALJ’s Findings & Conclusion

The HOA has demonstrated a history of slow response to a significant structural issue. Water leaks and cracks in the 4th-floor garage ceiling were noted as early as January 2020.

The Board has sole discretion over the “appropriate maintenance, repair, and replacement” of common elements.

No Violation Found.

Despite a March 2023 report (Rowley & Reynolds) and an April 2024 report (Gervasio) confirming ongoing damage and recommending destructive investigation, progress has been slow.

The Board has been following the recommendations of its hired experts. The first necessary step was locating the source of the leak, which was difficult and took time.

The Declaration requires the Board to maintain elements in “good condition and repair.” The Board’s discretion is the sole judge of what is appropriate.

The Petitioner believes the filing of the petition was the primary catalyst for the Board to finally take concrete action (destructive testing).

After the leak was fixed, the Board hired Gervasio to proceed with the next step, which was destructive testing.

The Board, if slowly, followed the recommendations of its experts.

The ongoing delay constitutes a failure of the Board’s duty to maintain the property.

The Board is actively addressing the issue. Mr. Axelrod testified that there was no indication of any immediate danger to the structure.

The Petitioner’s dissatisfaction with the pace of the action is not sufficient to prove that the Board failed to comply with the requirements of the Declaration.

Outcome: Respondent deemed the prevailing party on this issue.

——————————————————————————–

Final Order

The Administrative Law Judge issued the following orders on January 21, 2025:

1. Prevailing Parties: The Petitioner was deemed the prevailing party on Issues 2 (Puppy Potty) and 4 (Meetings/Notice). The Respondent was deemed the prevailing party on Issues 1 (Budget), 3 (News Crew), and 5 (Structural Damage).

2. Filing Fee Reimbursement: Respondent was ordered to pay Petitioner $1,000 for the filing fee within 30 days.

3. Compliance Order: Respondent was directed to comply with the requirements of A.R.S. § 33-1248 and its Community Documents going forward.

4. Civil Penalty: A civil penalty of $500 was levied against the Respondent for the violation related to the “puppy potty” (Issue 2).

Questions

Question

Does my HOA have to strictly follow the reserve study when creating the budget?

Short Answer

No, the budget is a reasonable estimate and does not need to perfectly reflect the reserve study.

Detailed Answer

The ALJ ruled that the HOA Declaration required the Board to create a budget based on what they believed would be required, but it did not mandate a perfect budget or one that strictly adhered to the reserve study or funded reserves at a specific level.

Alj Quote

The Declaration did not require a perfect budget; it required a reasonable estimate. . . . The Declaration did not require the reserve account to be funded at a specific level. The Declaration did not require the budget to reflect the reserve study.

Legal Basis

Declaration Section 7.1.1

Topic Tags

  • Budget
  • Reserves
  • HOA Discretion

Question

Can the HOA install a structure for pets (like a dog run) on the roof if the CC&Rs prohibit pets on common elements?

Short Answer

No, if the CC&Rs prohibit pets on common elements and the roof is defined as part of the common elements.

Detailed Answer

Even if an area like a roof is locked or inaccessible to residents, it is still considered a Common Element. If the Declaration prohibits pets on Common Elements (except for ingress/egress) and prohibits structures for pet care there, the HOA cannot install a facility like a 'puppy potty'.

Alj Quote

“Common Elements” included all parts of the building except for the units. Accordingly, the roof area was part of the Common Elements, even if it was previously inaccessible to residents. . . . The preponderance of the evidence established that the puppy potty violated Section 4.6.2 of the Declaration.

Legal Basis

Declaration Section 4.6.2

Topic Tags

  • Common Elements
  • Pets
  • CC&R Violation

Question

Can I force my HOA to make repairs faster if I am unhappy with the pace?

Short Answer

Generally no, as long as the Board is taking action and following expert advice.

Detailed Answer

The ALJ found that even if a homeowner is dissatisfied with the speed of repairs, it does not constitute a violation of the Declaration if the Board is exercising its discretion, engaging in testing, and following the recommendations of hired experts.

Alj Quote

The preponderance of the evidence did not establish that the Board of Directors failed to fulfil its obligations even if Petitioner was dissatisfied with the pace of action by the Board of Directors.

Legal Basis

Declaration Section 5.1

Topic Tags

  • Maintenance
  • Repairs
  • Board Discretion

Question

Must the HOA list all topics to be discussed on the meeting agenda?

Short Answer

Yes, for non-emergency topics, the agenda must inform owners of matters to be discussed.

Detailed Answer

State law requires agendas to contain information reasonably necessary to inform unit owners of matters to be discussed or decided. Failing to include a non-emergency topic on the agenda leaves owners uninformed and violates this requirement.

Alj Quote

The preponderance of the evidence established that on at least one occasion, the Board failed to include a non-emergency topic on its agenda, leaving unit owners uninformed about what would be discussed or decided.

Legal Basis

A.R.S. § 33-1248(E) and (F)

Topic Tags

  • Open Meetings
  • Agendas
  • Procedural Requirements

Question

Can the Board discuss any topic they want in an executive (closed) session?

Short Answer

No, executive sessions are limited to specific permissible topics.

Detailed Answer

The Board cannot discuss general business in executive sessions. In this case, evidence supported that the Board discussed inappropriate topics in a closed session, which is a violation.

Alj Quote

Additionally, the preponderance of the evidence supports that on at least one occasion, the Board discussed inappropriate topics in an executive session.

Legal Basis

A.R.S. § 33-1248

Topic Tags

  • Executive Session
  • Open Meetings

Question

Is loud noise or light from a party on common property automatically a 'nuisance'?

Short Answer

No, ordinary party activities are not inherently unreasonable or offensive.

Detailed Answer

The ALJ determined that lights and noise associated with a party (even involving a news crew) in a downtown urban environment were not a nuisance because they were not proven to be offensive or an annoyance to a reasonable person.

Alj Quote

Ordinary components of a party, such as lights and noise, were not inherently offensive or an annoyance just because one was unfamiliar with those individuals causing the noise and light.

Legal Basis

Declaration Section 4.13

Topic Tags

  • Nuisance
  • Common Area Use

Question

Does the HOA Board have the final say on maintenance decisions?

Short Answer

Yes, the Board typically has sole discretion over appropriate maintenance.

Detailed Answer

The Declaration in this case granted the Board sole discretion to judge appropriate maintenance and repairs, provided the common elements were kept in good condition.

Alj Quote

The Board of Directors had sole discretion over the appropriate maintenance, repair, and replacement of all Common Elements.

Legal Basis

Declaration Section 5.1

Topic Tags

  • Maintenance
  • Board Powers

Case

Docket No
24F-H055-REL (Consolidated with 24F-H049-REL)
Case Title
The Gregory M and Donna P Hulbert Family Trust dated May 25, 1995 v. The Summit at Copper Square Condominium Association
Decision Date
2025-01-21
Alj Name
Samuel Fox
Tribunal
OAH
Agency
ADRE

Questions

Question

Does my HOA have to strictly follow the reserve study when creating the budget?

Short Answer

No, the budget is a reasonable estimate and does not need to perfectly reflect the reserve study.

Detailed Answer

The ALJ ruled that the HOA Declaration required the Board to create a budget based on what they believed would be required, but it did not mandate a perfect budget or one that strictly adhered to the reserve study or funded reserves at a specific level.

Alj Quote

The Declaration did not require a perfect budget; it required a reasonable estimate. . . . The Declaration did not require the reserve account to be funded at a specific level. The Declaration did not require the budget to reflect the reserve study.

Legal Basis

Declaration Section 7.1.1

Topic Tags

  • Budget
  • Reserves
  • HOA Discretion

Question

Can the HOA install a structure for pets (like a dog run) on the roof if the CC&Rs prohibit pets on common elements?

Short Answer

No, if the CC&Rs prohibit pets on common elements and the roof is defined as part of the common elements.

Detailed Answer

Even if an area like a roof is locked or inaccessible to residents, it is still considered a Common Element. If the Declaration prohibits pets on Common Elements (except for ingress/egress) and prohibits structures for pet care there, the HOA cannot install a facility like a 'puppy potty'.

Alj Quote

“Common Elements” included all parts of the building except for the units. Accordingly, the roof area was part of the Common Elements, even if it was previously inaccessible to residents. . . . The preponderance of the evidence established that the puppy potty violated Section 4.6.2 of the Declaration.

Legal Basis

Declaration Section 4.6.2

Topic Tags

  • Common Elements
  • Pets
  • CC&R Violation

Question

Can I force my HOA to make repairs faster if I am unhappy with the pace?

Short Answer

Generally no, as long as the Board is taking action and following expert advice.

Detailed Answer

The ALJ found that even if a homeowner is dissatisfied with the speed of repairs, it does not constitute a violation of the Declaration if the Board is exercising its discretion, engaging in testing, and following the recommendations of hired experts.

Alj Quote

The preponderance of the evidence did not establish that the Board of Directors failed to fulfil its obligations even if Petitioner was dissatisfied with the pace of action by the Board of Directors.

Legal Basis

Declaration Section 5.1

Topic Tags

  • Maintenance
  • Repairs
  • Board Discretion

Question

Must the HOA list all topics to be discussed on the meeting agenda?

Short Answer

Yes, for non-emergency topics, the agenda must inform owners of matters to be discussed.

Detailed Answer

State law requires agendas to contain information reasonably necessary to inform unit owners of matters to be discussed or decided. Failing to include a non-emergency topic on the agenda leaves owners uninformed and violates this requirement.

Alj Quote

The preponderance of the evidence established that on at least one occasion, the Board failed to include a non-emergency topic on its agenda, leaving unit owners uninformed about what would be discussed or decided.

Legal Basis

A.R.S. § 33-1248(E) and (F)

Topic Tags

  • Open Meetings
  • Agendas
  • Procedural Requirements

Question

Can the Board discuss any topic they want in an executive (closed) session?

Short Answer

No, executive sessions are limited to specific permissible topics.

Detailed Answer

The Board cannot discuss general business in executive sessions. In this case, evidence supported that the Board discussed inappropriate topics in a closed session, which is a violation.

Alj Quote

Additionally, the preponderance of the evidence supports that on at least one occasion, the Board discussed inappropriate topics in an executive session.

Legal Basis

A.R.S. § 33-1248

Topic Tags

  • Executive Session
  • Open Meetings

Question

Is loud noise or light from a party on common property automatically a 'nuisance'?

Short Answer

No, ordinary party activities are not inherently unreasonable or offensive.

Detailed Answer

The ALJ determined that lights and noise associated with a party (even involving a news crew) in a downtown urban environment were not a nuisance because they were not proven to be offensive or an annoyance to a reasonable person.

Alj Quote

Ordinary components of a party, such as lights and noise, were not inherently offensive or an annoyance just because one was unfamiliar with those individuals causing the noise and light.

Legal Basis

Declaration Section 4.13

Topic Tags

  • Nuisance
  • Common Area Use

Question

Does the HOA Board have the final say on maintenance decisions?

Short Answer

Yes, the Board typically has sole discretion over appropriate maintenance.

Detailed Answer

The Declaration in this case granted the Board sole discretion to judge appropriate maintenance and repairs, provided the common elements were kept in good condition.

Alj Quote

The Board of Directors had sole discretion over the appropriate maintenance, repair, and replacement of all Common Elements.

Legal Basis

Declaration Section 5.1

Topic Tags

  • Maintenance
  • Board Powers

Case

Docket No
24F-H055-REL (Consolidated with 24F-H049-REL)
Case Title
The Gregory M and Donna P Hulbert Family Trust dated May 25, 1995 v. The Summit at Copper Square Condominium Association
Decision Date
2025-01-21
Alj Name
Samuel Fox
Tribunal
OAH
Agency
ADRE

Case Participants

Petitioner Side

  • Donna Hulbert (petitioner)
    The Gregory M and Donna P Hulbert Family Trust dated May 25, 1995
    Trustee and representative of Petitioner; also testified as a witness.
  • Jay Parry Erb (witness)
    Former Board Treasurer (April 2023 – August 2023).
  • Debbie Goodwin (witness)
    Prior board member and financial professional consulted by Mr. Erb.

Respondent Side

  • Daryl Wilson (HOA attorney)
    Gordon Rees
  • Greg Axelrod (board member)
    The Summit at Copper Square Condominium Association
    Current Board President as of hearing.
  • Zackary Beckham (board member)
    The Summit at Copper Square Condominium Association
    Former Board President.
  • Christy Woodruff (board member)
    The Summit at Copper Square Condominium Association
  • Mr. Grodier (board member)
    The Summit at Copper Square Condominium Association
  • Dana Knight (board member)
    The Summit at Copper Square Condominium Association
    Newest board member.

Neutral Parties

  • Samuel Fox (ALJ)
    OAH
  • Susan Nicolson (ADRE Commissioner)
    Arizona Department of Real Estate
  • Felicia Del Sol (ALJ)
    OAH
    Signed continuance order.

Other Participants

  • Brad Palmer (property manager)
    First Service Residential
    Former General Manager.
  • Dan Harvey (property manager)
    First Service Residential
    General Manager.
  • Kimberly Greenland (property manager)
    First Service Financial
    Financial Controller.
  • Carla Chung (property manager)
    First Service Financial
    Senior VP of Cash Management and Lending.
  • Angelica Romero (property manager)
    HOA Management
    Assistant General Manager.
  • Ward Holland (witness)
    Gervasio & Assoc., Inc. Consulting Engineers
    Engineer/Architect who performed inspections.
  • Jack Gordon (witness)
    Gervasio & Assoc., Inc. Consulting Engineers
    Engineer who performed inspections.
  • Frank Derso (property manager)
    HOA Management
    Manager/Supervisor mentioned regarding easement claims.
  • Holly (property manager)
    First Service Residential
    Mid-level manager.
  • Hal (committee member)
    Resident involved in budget committee.
  • Scott McCain (committee member)
    Resident involved in budget committee.
  • Tony Carro (engineer)
    Building engineer/staff.
  • Keith (engineer)
    Building engineer/staff.

The Gregory M and Donna P Hulbert Family Trust dated May 25, 1995 v.

Case Summary

Case ID 24F-H055-REL
Agency
Tribunal
Decision Date 2025-01-21
Administrative Law Judge SF
Outcome complete
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner The Gregory M and Donna P Hulbert Family Trust dated May 25, 1995 Counsel
Respondent The Summit at Copper Square Condominium Association Counsel

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

24F-H055-REL Decision – 1214040.pdf

Uploaded 2026-04-24T12:25:43 (45.7 KB)

24F-H055-REL Decision – 1218977.pdf

Uploaded 2026-04-24T12:25:46 (46.3 KB)

24F-H055-REL Decision – 1218981.pdf

Uploaded 2026-04-24T12:25:49 (5.9 KB)

24F-H055-REL Decision – 1219895.pdf

Uploaded 2026-04-24T12:25:53 (40.5 KB)

24F-H055-REL Decision – 1235253.pdf

Uploaded 2026-04-24T12:25:56 (47.1 KB)

24F-H055-REL Decision – 1264402.pdf

Uploaded 2026-04-24T12:26:00 (277.9 KB)

Briefing Document: Hulbert Family Trust v. The Summit at Copper Square Condominium Association

Executive Summary

This briefing document analyzes the consolidated administrative matters (Nos. 24F-H049-REL and 24F-H055-REL) involving the Gregory M. and Donna P. Hulbert Family Trust (the "Petitioner") and The Summit at Copper Square Condominium Association (the "Association" or "Respondent"). The case, presided over by Administrative Law Judge (ALJ) Samuel Fox, centers on allegations of fiduciary neglect, financial mismanagement, and violations of the Association’s Declaration (CC&Rs).

The Petitioner, represented by Donna Hulbert, argues that the Association’s Board of Directors has failed in its stewardship of a 23-story residential high-rise. Key grievances include a multi-year delay in addressing structural damage caused by a swimming pool leak, a critically underfunded reserve and operating budget, and unauthorized modifications to common areas. The Respondent contends that these matters fall within the Board’s broad discretionary powers and that they have acted reasonably by following the advice of hired professionals.

Detailed Analysis of Key Themes

1. Structural Integrity and Maintenance Delays

The central physical issue involves a persistent leak from the fifth-floor swimming pool area through an 18-inch concrete slab into the fourth-floor garage ceiling.

  • Timeline of Neglect: Evidence suggests damage was noted as early as January 2020. Despite recommendations for investigation in 2022, no formal forensic investigation occurred until September 2023.
  • Expert Findings: Reports from Jervasio (April and July 2024) identified water infiltration causing ongoing damage, including rebar corrosion (evidenced by staining) and deterioration of the slab.
  • Controversy of Action: The Petitioner alleges the Board intentionally delayed remediation by seeking redundant opinions from the same firm. The Respondent argues the delay was necessary to identify the specific source of the leak, which has only recently been repaired.
  • Long-term Risks: Experts indicate that while there is no immediate loss of slab strength, the deterioration is progressive due to chloride ions from pool water adhering to the rebar, which continues to corrode even after the leak is stopped.
2. Financial Stewardship and Budgetary Practices

The Petitioner presents a detailed critique of the Association's financial health, alleging the Board ignores standard accounting and management practices provided by their management company, First Service.

  • Operating Fund Deficiencies: Management recommends an operating account funded at three times monthly expenses. The Petitioner alleges it is currently funded at approximately 0.3 times expenses (30%).
  • Reserve Fund Crisis: The Petitioner calculates that if all required reserve projects for the current year are executed, the reserves will be exhausted, potentially leaving a $150,000 deficit. The current funding level is estimated at 25-29%, whereas a level below 30% is considered a high risk for special assessments.
  • Budgeting Methodology: Allegations state the Board sets the budget based on the prior year's budget plus a flat 7.5% increase, rather than using "actual" historical expenditures. This has led to significant overruns, specifically in plumbing/water damage (budgeted $20k vs. ~$89k actual in 2023).
  • Reserve Borrowing: To cover operating shortfalls, the Association reportedly borrowed nearly $400,000 from the reserve fund between 2022 and 2023.
3. Declaration Violations and Common Area Use

The dispute extends to the Board’s interpretation of the Association's Declaration regarding common elements.

  • The "Puppy Potty": The Board installed a dog pad on the roof. The Petitioner argues this violates Article 5 of the Declaration, which prohibits pets on common areas except for ingress and egress through specific service areas.
  • Third-Party Access: The Board allowed news crews onto common areas during the Diamondbacks' playoffs. The Petitioner contends the Declaration limits common area access to owners and their guests, and the Board lacks the unilateral authority to grant easements to strangers for media purposes.
  • Governance Discretion: The Respondent argues the Board has the "sole discretion" regarding the use, maintenance, and repair of common areas.
4. Transparency and Governance

Petitioner claims a systematic effort to marginalize homeowner participation:

  • Meeting Conduct: Meeting agendas are described as lacking specifics. Homeowners are limited to 30 minutes of total collective comment.
  • Information Access: The Petitioner alleges critical reports (like the Jervasio structural report) were withheld until forced by formal document requests.
  • Remote Access: The Board recently eliminated remote access (Google Meet/Teams) for board meetings, which the Petitioner views as an attempt to silence opposition from non-resident owners.

Important Quotes

Donna Hulbert (Petitioner)

"In large part, the most important evidence here today is that there has been leaking from the fifth floor swimming pool area down through an 18-inch concrete slab to the fourth floor garage ceiling… It’s been going on for over five years."

"We have an operating account that according to our management company should be funded at three times operating expenses. It is funded at 0.3 times operating expenses."

"As early as January of 2020, there was evidence of damage… the deterioration would continue… if not remediated, there would be loss of strength of a concrete slab."

"You don’t just get to as the board president, no matter how well-meaning, disregard all the documents and put a puppy potty on the roof."

Darl Wilson (Respondent Counsel)

"These are board decisions where the board has a lot of discretion, especially in the budgetary and the repairs… The CC&R specifically states that the repairs and maintenance are the sole discretion of the board."

"Just because there’s leaking and cracking doesn't necessarily mean that there is a structural problem that needs to be repaired. Concrete cracks and leaks all the time."

"Miss Hulbert wants her budget her way and she wants things to be ran at the complex her way. And even if she was a board member, she doesn't get it her way."

Administrative Law Judge Samuel Fox

"My power to order things is extremely limited to requiring that they follow the documents and the law… I cannot create an enforceable order for them to do anything in particular."

Summary of Financial Data Points

Category Recommended/Budgeted Actual/Reported
Operating Fund Level 3.0x Monthly Expenses 0.3x Monthly Expenses
Reserve Funding Level Fully Funded (~$5M range) 25% – 29% Funded
Plumbing/Water Repair (2023) $20,000 ~$89,000
Legal Expenses (2023) $20,000 $35,000
Reserve Borrowing N/A ~$400,000 (to cover operations)
Billboard Revenue (2023) N/A $120,000 – $160,000
Unbudgeted Tax Payment $0 ~$36,000

Actionable Insights

  • Structural Remediation: Destructive testing (coring) was scheduled to begin in late August 2024. The results of this testing are critical for determining the extent of rebar corrosion and the necessary scope of remediation.
  • Fiscal Correction: The Association's reliance on reserve borrowing to fund operating expenses is unsustainable. A transition to budgeting based on actual historical costs—particularly for recurring water and plumbing issues—is necessary to prevent future deficits.
  • Reserve Stabilization: At a funding level near 25%, the Association faces a high probability of a special assessment. The Board must reconcile the "fully funded" recommendations of the reserve study with current spending on capital improvements.
  • Legal Compliance: If the Board wishes to maintain the roof-top dog pad or allow third-party media access, they may need to seek a formal amendment to the Declaration to avoid ongoing claims of breach of fiduciary duty.
  • Transparency Protocols: Improving the specificity of meeting agendas and providing proposals to homeowners in advance of votes would mitigate claims of "governance by whim" and ensure meaningful homeowner participation.

Study Guide: The Hulbert Family Trust v. The Summit at Copper Square Condominium Association

This study guide provides a comprehensive overview of the administrative hearing regarding the dispute between The Gregory M and Donna P Hulbert Family Trust (Petitioner) and The Summit at Copper Square Condominium Association (Respondent). It explores issues of high-rise structural maintenance, fiduciary duties in association management, and the financial complexities of reserve funding.


I. Overview of the Administrative Proceeding

The matter involves consolidated cases (No. 24F-H049-REL and 24F-H055-REL) heard in the Office of Administrative Hearings (OAH). The OAH is an independent state agency authorized under ARS § 41-1092 to conduct hearings regarding state regulations.

Key Entities and Parties
  • The Petitioner: Donna Hulbert, representing her family trust as a homeowner at The Summit.
  • The Respondent: The Summit at Copper Square Condominium Association, a 23-story residential high-rise managed by First Service Residential.
  • Presiding Official: Administrative Law Judge (ALJ) Sam Foss (also referred to as Samuel Fox in documents).
  • Central Argument: The Petitioner alleges the Board of Directors failed in its stewardship, specifically regarding structural repairs, financial budgeting, and adherence to the community’s Declaration (CC&Rs).

II. Key Concept: Structural Integrity and the "Duty to Maintain"

A primary point of contention is the physical maintenance of the common elements, specifically an ongoing leak from the fifth-floor pool area.

Timeline of the Structural Issue
Date Event
January 2020 Initial evidence of damage/cracking noted in the fourth-floor garage ceiling.
2022 Area re-investigated; cracks noted to have extended.
September 2023 Initial forensic investigation by a registered architect.
January 2024 Additional investigation conducted by Jervasio (engineering firm).
April 2024 Report by Ward Holland (Jervasio) indicates water infiltration is causing ongoing damage to the structural slab.
July 2024 Second Jervasio report (Jack Gordon) confirms deterioration and recommends destructive testing (core samples).
August 2024 Destructive testing scheduled to begin.
Technical Considerations
  • Concrete Slab: The pool area sits above an 18-inch concrete slab that separates the pool from the garage.
  • Corrosion Mechanism: Chlorinated water from the pool seeps into the concrete, causing chloride ions to bond with and corrode the steel rebar within the slab. This process continues even if the leak is stopped because the chemicals remain in the concrete.
  • Destructive vs. Visual Testing: Visual inspections only identified staining and cracking. Destructive testing involves "coring" samples of the concrete for laboratory analysis to determine the extent of rebar corrosion and loss of structural strength.

III. Key Concept: Financial Stewardship and Reserve Funding

The Petitioner argues that the Board violated Article 7 of the Declaration, which requires the adoption of a budget that estimates total funds needed for common expenses and adequate reserves.

Financial Health Metrics
  1. Operating Reserves: Management recommendations suggest an operating account should hold three times monthly operating expenses. Evidence suggests the Association’s account was funded at approximately 0.3 times expenses.
  2. The "30% Rule": Reserve studies and management advice indicate that if reserves fall below 30% funding, the association faces a high risk of a "special assessment" (an unplanned fee charged to all owners).
  3. Revenue vs. Expense Budgeting: The Petitioner alleges the Board used "surface level" planning—raising rates by a flat percentage (7.5%) rather than analyzing actual historical costs (e.g., plumbing and water damage repairs consistently exceeded their $20,000 budget, reaching nearly $90,000).
Accounting Discrepancies Cited
  • Billboard Income: The Association received over $120,000 (up to $170,000 in some years) from billboards. Taxes on this income were reportedly not estimated or paid quarterly as required by corporate tax rates, leading to unplanned lump-sum payments ($36,000).
  • Reserve Borrowing: The Board allegedly borrowed nearly $400,000 from the reserve account to cover operating shortfalls in previous years.
  • Accrual Errors: Invoices (such as an insurance deposit and a $35,400 plumbing bill) were reportedly held for months due to cash flow issues or misclassified across fiscal years to make balance sheets appear healthier.

IV. Key Concept: Adherence to the Declaration (CC&Rs)

Disputes arose over the Board's discretion versus the mandatory language of the Association's governing documents.

  • Article 5: States the Association shall maintain, repair, and replace all common elements. The Petitioner argues this is a mandatory duty, not a discretionary choice for the Board.
  • Common Area Usage: The Declaration prohibits pets on common areas except for "ingress and egress" (entering and exiting). The Board allowed a "dog pad" on the roof.
  • Third-Party Access: The Petitioner challenged the Board's decision to allow news crews onto common areas during baseball playoffs, citing the Declaration's clause that common areas are for owners and their guests.
  • Transparency: Issues were raised regarding meeting notices that lacked specific proposals or writing, and the decision to limit or remove remote (virtual) access to board meetings.

V. Short-Answer Practice Questions

  1. What is the legal basis for the Office of Administrative Hearings' authority in this case?
  • Answer: The OAH is authorized under ARS section 41-1092 to conduct hearings arising out of state regulations, including condominium act disputes.
  1. Why did the Petitioner argue that stopping the pool leak was insufficient to stop the structural damage?
  • Answer: Because the chlorinated water introduced chloride ions into the 18-inch concrete slab, which continue to corrode the rebar even after the water source is removed.
  1. According to the Petitioner, what is the "straw man" defense used by the Respondent?
  • Answer: The Respondent characterized the Petitioner as a "disgruntled homeowner" to dismiss her claims, rather than addressing the factual merits of the maintenance and financial allegations.
  1. What specific financial risk occurs when an Association’s reserves fall to 20-30%?
  • Answer: It creates a high likelihood of a special assessment, and property values may decline as the units are viewed as "fire sale" risks.
  1. How did the Board justify its decisions regarding repairs and budgeting?
  • Answer: The Board argued they have "sole discretion" under the CC&Rs and that they were following the advice of hired professionals.

VI. Essay Prompts for Deeper Exploration

  1. Mandatory Duty vs. Board Discretion: Compare the Petitioner’s interpretation of Article 5 (the duty to maintain) with the Respondent’s assertion of "sole discretion." At what point does a Board’s delay in maintenance constitute a breach of fiduciary duty?
  2. The Ethics of Transparency in HOA Governance: Discuss the impact of removing remote access to meetings and providing vague agendas. Does the law’s requirement for "meaningful comment" by homeowners necessitate providing all proposals and documents prior to the meeting?
  3. Fiscal Sustainability in High-Rise Management: Analyze the dangers of "surface level budget planning." Using the Summit at Copper Square as a case study, explain how underestimating tax liabilities and ignoring historical expense trends (like plumbing) can lead to a "special assessment" crisis.

VII. Glossary of Important Terms

Term Definition
Accrual Expense An accounting term for an expense that has been incurred but not yet paid; often used in the hearing to track when work was performed versus when it hit the balance sheet.
CC&Rs / Declaration The Covenants, Conditions, and Restrictions; the primary governing document that outlines the rules of the condominium and the duties of the Board.
Common Elements Parts of the condominium property that are not owned by a single unit owner but are shared by all (e.g., the pool, garage, roof).
Destructive Testing An engineering method involving the removal of physical samples (coring) of a structure to test internal integrity.
Fiduciary Duty The legal and ethical obligation of Board members to act in the best interests of the Association and its homeowners.
Post-Tension Cable A system of high-strength steel cables used to reinforce concrete slabs; accidentally cutting these during repairs is expensive and dangerous.
Reserve Study A budget planning tool conducted by experts every three years to estimate the remaining life of building components and the funds needed for their eventual replacement.
Special Assessment A one-time fee charged to all homeowners to cover a budget shortfall or an unplanned major repair.
Stack Jetting A high-pressure water cleaning process for a building's vertical plumbing pipes to prevent backups.
Variance Report An accounting document that compares actual expenses to the budgeted amounts, highlighting discrepancies over a certain threshold (e.g., $500).

Cracks in the Foundation: Key Takeaways from the Summit at Copper Square HOA Legal Dispute

1. Introduction: A High-Rise at a Crossroads

Standing 23 stories tall directly across from Chase Field, The Summit at Copper Square is a landmark of the Phoenix skyline currently mired in a cautionary tale of governance failure. The legal battle in the Office of Administrative Hearings, The Gregory M. and Donna P. Hulbert Family Trust v. The Summit at Copper Square Condominium Association, exposes a widening rift between professional stewardship and board-level "whims."

As an analyst, I must first frame the limitations of this conflict: Administrative Law Judge Sam Fox explicitly noted that his power is "extremely limited" to requiring compliance with governing documents and law. He cannot order specific repair methods or substitute his discretion for the board’s. This leaves homeowners in a precarious "crossroads"—fighting for oversight in a system where a judge can identify a breach but cannot always hammer the nails of the remedy.


2. The Structural Crisis: The 18-Inch Slab and the Five-Year Leak

The most damning evidence involves a persistent leak from the fifth-floor pool area through an 18-inch concrete slab into the fourth-floor garage. The timeline illustrates a pattern of deferred maintenance that borders on negligence:

  1. January 2020: Cracks first identified in the garage ceiling and marked for monitoring.
  2. 2022: Visual evidence confirms the cracks have extended; professional investigation is recommended but ignored.
  3. March/April 2023: The "Rally & Reynolds" forensic report is completed. This 435-page document (with 37 core pages of analysis) highlights corrosion and structural concerns, yet action remains stalled.
  4. September 2023: Jervasio & Associates (Ward Holland) performs a visual inspection but requests further time.
  5. January 2024: Jervasio conducts a follow-up investigation.
  6. April 2024: Formal report issued, indicating water infiltration is causing ongoing damage to the structural slab and recommending destructive testing.
  7. July 2024: A second Jervasio report (Jack Gordon) confirms slab deterioration and staining indicating rebar corrosion.
  8. August 2024: Destructive testing—drilling core samples to expose rebar—is finally scheduled to begin the Monday following the legal hearing.

The Technical Reality: The board’s defense—that the leak has now been "stopped"—is scientifically flawed. Chlorinated water introduces chloride ions that bond chemically to the steel rebar. These ions remain adhered to the metal even in a dry environment, continuing the corrosion process and expanding the metal until the concrete spalls and the slab loses structural integrity. Stopping the water is only the first step; the contaminated concrete must be remediated to halt the chemical decay.


3. Financial Red Flags: Reserves, Budgets, and "Blunders"

The Association’s financial health is in a state of managed decline. Beyond typical underfunding, the board has engaged in what the petitioner accurately characterized as "unsustainable" financial maneuvers.

The Reserve Fund Reality Check
Metric Management/Expert Recommendation Actual Status (Mid-2024)
Operating Account Balance 3.0x monthly operating expenses 0.3x monthly operating expenses
Monthly Reserve Contribution ~$45,000 / month $29,000 / month
Reserve Funding Level >30% (to avoid special assessments) 25%–29% (Projected)
Absolute Net Position Maintain positive liquidity $150,000 Deficit (If current-year study items are completed)

Budget Blunders and Negligence:

  • The $400,000 "Loan": Between 2022 and 2023, the board transferred approximately $400,000 from the reserve fund to cover operating expenses. This is a clear indicator that the operating budget is decoupled from reality.
  • Tax Liability Negligence: The HOA received $120,000–$160,000 in billboard revenue. Despite homeowner warnings, the board failed to budget for the resulting tax liability (estimated at $36,000), paying only $1,300 in estimated taxes initially.
  • Surface-Level Planning: The board utilized a flat 7.5% "escalation rate" for budget line items instead of analyzing actual history. For example, "Water Damage Repairs" was budgeted at $20,000 in 2023, while actual expenditures reached $89,000.

4. Governance and the Declaration: Pets, Guests, and "Puppy Patties"

The board’s exercise of discretion has frequently bypassed the Association’s Declaration, specifically Articles 5 and 7.

  • Article 5 (Ingress and Egress): The Declaration limits pets in common areas strictly to entering and exiting the building via the service elevator and loading dock. The permanent installation of a "Puppy Potty" (dog pad) on the roof is a direct violation of these location restrictions and the 40-pound weight limit.
  • Breach of Exclusive Use: During the Arizona Diamondbacks’ playoff run, the board allowed news crews and non-residents to occupy common areas. Article 5 guarantees common areas for the "exclusive use" of owners and their guests. The board’s defense—that this provides "community exposure"—does not override the recorded Declaration.

5. The Transparency Gap: Communication and Participation

Governance has moved toward a "closed-loop" system that marginalizes the membership. A notable shift was the transition from virtual/remote meeting access to in-person-only meetings. This move specifically disenfranchised owners like the Hulberts, who reside in California and cannot fly to Phoenix for every board discussion.

Furthermore, the board implemented a 30-minute total window for all homeowner comments. In a building with over 150 units, this allows for mere seconds per owner, rendering meaningful dialogue on complex structural or financial issues mathematically impossible. Agendas often lack specific proposals or background documents, preventing residents from offering informed input before votes are cast.


6. Conclusion: Lessons for the Modern Homeowner

The Summit at Copper Square dispute is a textbook case of "straw man defense" tactics—where a board dismisses data-driven criticism by labeling the messenger a "disgruntled homeowner." However, the data does not lie: five years of a known leak and a $400,000 reserve raid are not "matters of opinion."

Three Critical Takeaways
  1. The High Cost of Deferment: Proactive investigation in 2020 would have cost a fraction of the looming remediation. Delaying structural repairs is not a cost-saving measure; it is a high-interest loan taken against the building's future.
  2. The Fiction of Flat-Rate Increases: Budgeting based on a 7.5% "escalation" while actual plumbing costs exceed the budget by 300% is a failure of fiduciary care. Financial planning must be grounded in actual historical data, not arbitrary caps designed to keep dues artificially low.
  3. Rule of Law vs. Board Discretion: The Declaration is the supreme law of the community. Board discretion is not a "blank check" to bypass rules regarding pet locations or common area usage. If a board wishes to change the culture of a building, they must amend the documents, not ignore them.

In high-rise living, the stability of the concrete is inextricably linked to the transparency of the boardroom. When one cracks, the other inevitably follows.

Case Participants

Petitioner Side

  • Donna Hulbert (Petitioner / Representative)
    The Gregory M and Donna P Hulbert Family Trust dated May 25, 1995
    Trustee of the petitioner trust and resident of Unit 1302.
  • Jay Perry Erb (Witness / Former Board Treasurer)
    The Summit at Copper Square Condominium Association
    Former treasurer of the board of directors; called as a witness by the petitioner.

Respondent Side

  • Daryl Wilson (Attorney)
    Gordon Rees
    Attorney representing the respondent, The Summit at Copper Square Condominium Association.
  • Greg Axelrod (Witness / Board President)
    The Summit at Copper Square Condominium Association
    Current board president; called as a witness by the respondent.
  • Zackary Beckham (Witness / Former Board President)
    The Summit at Copper Square Condominium Association
    Former board president; called as a witness by the respondent.

Neutral Parties

  • Samuel Fox (Administrative Law Judge)
    Office of Administrative Hearings
    Presiding Administrative Law Judge who issued the final decision.
  • Felicia Del Sol (Administrative Law Judge)
    Office of Administrative Hearings
    Administrative Law Judge who issued an order granting a continuance.
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate
    Commissioner to whom the orders and decisions were transmitted.
  • Ward Holland (Inspector / Engineer)
    Gervasio & Assoc., Inc.
    Conducted an initial inspection of the garage cracks and ceiling damage.
  • Jack Gordon (Engineer)
    Gervasio & Assoc., Inc.
    Authored the July 15th structural report regarding concrete testing and corrosion.

Other Participants

  • Brad Palmer (Former General Manager)
    First Service Residential
    Former general manager for the association mentioned during testimony.
  • Dan Harvey (General Manager)
    First Service Residential
    General manager for the association mentioned during testimony.
  • Carla Chung (Senior Vice President of Cash Management and Lending)
    First Service Financial
    Mentioned in testimony regarding the restructuring of the reserve portfolio.
  • Kimberly Greenland (Financial Controller)
    First Service Residential
    Financial controller mentioned during testimony regarding budget and reserve accounts.
  • Frank Derso (Manager)
    First Service Residential
    Mentioned during testimony regarding the granting of access to the news crew.
  • Angelica Romero (Assistant General Manager)
    First Service Residential
    Mentioned during testimony as the person who handled meeting organization and notices.
  • Deborah Goodwin (Former Board Member)
    The Summit at Copper Square Condominium Association
    Former board member with financial experience who consulted on the budget.
  • Christy Woodruff (Board Member)
    The Summit at Copper Square Condominium Association
    Mentioned as a board member contacted regarding the news crew presence.
  • Scott McCain (Budget Committee Member)
    The Summit at Copper Square Condominium Association
    Mentioned as a resident participating on the budget committee.
  • Dana Knight (Board Member)
    The Summit at Copper Square Condominium Association
    Mentioned as the newest board member.