Gregory L Czekaj vs. Colonia Del Rey HOA

Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.

Case Summary

Case ID 19F-H1918040-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2020-03-25
Administrative Law Judge Kay Abramsohn
Outcome The HOA prevailed on all three complaints regarding records, fee increases, and meeting notices. Petitioner failed to prove violations.
Filing Fees Refunded $1,500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Gregory L. Czekaj Counsel
Respondent Colonia Del Rey HOA, Inc. Counsel

Alleged Violations

A.R.S. § 33-1805
A.R.S. § 33-1812(A)
A.R.S. § 33-1804(B)

Outcome Summary

The HOA prevailed on all three complaints regarding records, fee increases, and meeting notices. Petitioner failed to prove violations.

Why this result: Petitioner failed to prove violations by a preponderance of the evidence; HOA complied with statutes regarding record provision and meeting notice mailing; fee increase vote was valid without proxy.

Key Issues & Findings

Records Request Violation

Petitioner alleged HOA failed to provide requested records. ALJ found HOA reasonably clarified burdensome requests and provided available records timely.

Orders: Petitioner's claim denied; HOA prevailed.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1805

Invalid Fee Increase / Proxy Vote

Petitioner alleged a $5 fee increase was invalid due to a proxy vote. ALJ found the proxy vote was not included in final valid count which met 2/3 requirement.

Orders: Petitioner's claim denied; HOA prevailed.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1812(A)

Meeting Notice Violation

Petitioner alleged meeting notice was not received 10 days prior. ALJ ruled mailing at UPS contract postal unit 13 days prior satisfied 'sent' requirement.

Orders: Petitioner's claim denied; HOA prevailed.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1804(B)

Related election workflow tool

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Decision Documents

19F-H1918040-REL-RHG Decision – 777724.pdf

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19F-H1918040-REL-RHG Decision – ../19F-H1918040-REL/720897.pdf

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Case Title: Gregory L. Czekaj v. Colonia Del Rey HOA, Inc. Case Number: 19F-H1918040-REL-RHG Date of Rehearing Decision: March 25, 2020

Procedural Status: Rehearing This summary details a rehearing of a dispute initially decided on July 8, 2019. The rehearing was granted by the Arizona Department of Real Estate Commissioner after the Petitioner alleged procedural errors regarding the retroactive swearing-in of witnesses during the initial hearing,. This summary distinguishes between the original findings and the rehearing analysis where applicable.

Background The case involves a Homeowners Association (HOA) comprised of nine homes. The Petitioner, a homeowner, filed three complaints alleging statutory violations. The HOA filed a counter-petition (Complaint Four) regarding the Petitioner's conduct,.

Complaint One: Records Requests

  • Issue: Petitioner alleged the HOA failed to provide requested records in violation of A.R.S. § 33-1805.
  • Original Decision: The Administrative Law Judge (ALJ) ruled the HOA prevailed. The ALJ found Petitioner’s request for "any and all" records burdensome and determined the HOA complied timely with clarified requests,.
  • Rehearing Proceedings: Petitioner argued his requests were not burdensome and claimed the HOA "refused" access, citing the 1984 CC&Rs and the lack of a physical business office as violations,. The HOA noted it has no office and records are kept in volunteers' homes.
  • Rehearing Outcome: The ALJ affirmed that the request for "any and all" documents was burdensome. The HOA satisfied its obligations by emailing documents and facilitating a records review session,. The ALJ ruled the HOA never refused records and remained the prevailing party,.

Complaint Two: Fee Increase Validity

  • Issue: Petitioner argued a $5 fee increase was invalid because the vote utilized a proxy, which he claimed violated A.R.S. § 33-1812.
  • Original Decision: The ALJ found that although a proxy was discussed, it was not counted in the final tally. The valid vote count (5 YES, 1 NO) met the requirement of 2/3 of votes cast.
  • Rehearing Proceedings: Petitioner argued that passage required six votes (2/3 of the membership). The HOA clarified that the governing documents require 2/3 of votes cast. Petitioner also attempted to introduce new arguments regarding ballot formatting, which the

Case Participants

Petitioner Side

  • Gregory L. Czekaj (Petitioner)
    Homeowner
    Appeared on his own behalf
  • Gary Wolf (Petitioner's Attorney)
    Contacted HOA attorney regarding records

Respondent Side

  • Marybeth Andree (HOA President)
    Colonia Del Rey HOA, Inc.
    Represented the HOA; also Secretary during some events
  • Carolyn Goldschmidt (HOA Attorney)
    Responded to records requests
  • Phil Oliver (Witness)
    Colonia Del Rey HOA, Inc.
    Former HOA President
  • Susan Sotelo (Witness)
    Colonia Del Rey HOA, Inc.
    Former HOA Secretary; testified regarding mailing of notices
  • Les Andree (Attendee)
    Marybeth Andree's husband; present at May 6, 2017 meeting

Neutral Parties

  • Kay Abramsohn (Administrative Law Judge)
    Office of Administrative Hearings
  • Mr. Tick (Witness)
    Insurance Agent
    Testified regarding HOA insurance policy request
  • Damian Schaffer (Witness)
    UPS Store
    UPS store clerk
  • Ed Freeman (Tenant)
    Involved in proxy vote issue; ineligible to vote
  • Sarah Hitch (Proxy Holder)
    Tenant who cast proxy vote
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
    Recipient of the order

Other Participants

  • Maryanne Beerling (Member)
    Colonia Del Rey HOA, Inc.
    Present at May 6, 2017 meeting

Colonia Del Rey Homeowners Association v. Gregory Czekaj

Case Summary

Case ID 19F-H1918040-REL
Agency ADRE
Tribunal OAH
Decision Date 2019-07-08
Administrative Law Judge Kay Abramsohn
Outcome Petitioner failed to prove HOA violated records, voting, or notice statutes. HOA failed to prove Petitioner violated Bylaws by misrepresenting himself as an officer.
Filing Fees Refunded $2,000.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Gregory L. Czekaj Counsel Gary Wolf
Respondent Colonia Del Rey HOA, Inc. Counsel Carolyn Goldschmidt

Alleged Violations

A.R.S. § 33-1805
A.R.S. § 33-1812(A)
A.R.S. § 33-1804(B)
Bylaws Sections 6.1, 7.1, 9.2

Outcome Summary

Petitioner failed to prove HOA violated records, voting, or notice statutes. HOA failed to prove Petitioner violated Bylaws by misrepresenting himself as an officer.

Why this result: Petitioner's interpretations of statutes regarding notice and voting were incorrect, and HOA complied with records requests. HOA lacked evidence for its claim against Petitioner.

Key Issues & Findings

Failure to provide records

Petitioner alleged HOA failed to provide requested organizational, business, corporate, and financial records.

Orders: The HOA was deemed the prevailing party. Petitioner bears his filing fees.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Invalid fee increase due to proxy vote

Petitioner alleged a $5 fee increase was invalid because a proxy vote was used in violation of statutes and rules.

Orders: The HOA was deemed the prevailing party. Petitioner bears his filing fees.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Failure to provide ten-day meeting notice

Petitioner alleged HOA failed to give ten-day notice for a meeting to vote on Bylaws amendments.

Orders: The HOA was deemed the prevailing party. Petitioner bears his filing fees.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Petitioner exceeded rights as member

HOA alleged Petitioner misrepresented himself as an officer to obtain insurance and tax information.

Orders: The HOA did not prevail. HOA bears its filing fee.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_win

Related election workflow tool

Many HOA election disputes start with preventable workflow problems: unclear ballot language, separate-vote issues, quorum tracking, paper/online reconciliation, proxy handling, or incomplete records. HOABallot is a separate platform built to document the voting workflow from notice through certification.

Preview HOABallot election workflows

Video Overview

Audio Overview

Decision Documents

19F-H1919054-REL Decision – 720897.pdf

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19F-H1919054-REL Decision – 720897.pdf

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Administrative Law Judge Decision: Czekaj v. Colonia Del Rey HOA, Inc.

Executive Summary

On July 8, 2019, the Arizona Office of Administrative Hearings issued a decision regarding a multi-faceted dispute between Gregory L. Czekaj (Petitioner) and Colonia Del Rey HOA, Inc. (Respondent). The proceedings consolidated four separate complaints: three filed by the Petitioner regarding records access, voting validity, and meeting notices, and one filed by the HOA alleging the Petitioner misrepresented himself as an officer to third-party entities.

The Administrative Law Judge (ALJ) ruled overwhelmingly in favor of the HOA. The HOA was deemed the prevailing party in three of the four complaints. The ALJ concluded that the HOA had fulfilled its statutory obligations regarding records disclosure and meeting notices and that a contested $5.00 assessment increase was legally valid. Regarding the fourth complaint, neither party prevailed, as the evidence was insufficient to prove the Petitioner had intentionally misrepresented himself, though the ALJ noted the Petitioner was "mistaken" in his belief that individual members possess board-level administrative authority.

Detailed Analysis of Key Themes

1. Statutory Obligations vs. Member Demands for Records

A central theme of the dispute was the interpretation of A.R.S. § 33-1805, which governs the inspection of association records. The Petitioner argued that the HOA "withheld" documents, while the HOA maintained that the Petitioner's requests were overly broad and burdensome.

  • Burdensome Requests: The ALJ determined that the Petitioner’s request to review "any and all" documents since 1984 was inherently burdensome for a small, volunteer-run HOA with no central office.
  • Response Standards: The ruling clarified that associations are permitted to ask members to narrow their requests. Once a member provides clarification and acknowledges receipt (e.g., saying "thank you"), the HOA is justified in considering the request fulfilled until a new, specific request is made.
  • Electronic Disclosure: The HOA’s provision of electronic documents at no cost was found to be an appropriate response to records requests, fulfilling the statutory requirement for reasonable availability.
2. Validity of Governance and Voting Procedures

The Petitioner challenged a $5.00 monthly assessment increase (from $75 to $80) based on the initial use of an illegal proxy vote.

  • Correction of Errors: Although a proxy vote was initially and incorrectly counted, the HOA subsequently corrected the tally.
  • Defining "Votes Cast": The ALJ found that under the HOA’s CC&Rs, the requirement for a 2/3 majority applies to the "votes cast" by those present, not 2/3 of the total membership. With 6 members present, a vote of 5 YES and 1 NO (83.3%) exceeded the required 2/3 threshold (4 votes), rendering the increase valid regardless of the discarded proxy.
  • Record Retention: The destruction of original ballots after one year was found to be in compliance with the HOA’s one-year record retention policy and A.R.S. § 33-1812(A)(7).
3. Standards for Meeting Notices

The dispute highlighted a common member misconception regarding notice periods. The Petitioner argued that a meeting was invalid because he did not receive the notice 10 days in advance.

  • Mailing vs. Receipt: The ALJ clarified that A.R.S. § 33-1804(B) requires the HOA to "cause notice to be hand-delivered or sent" at least 10 days prior to a meeting. The law does not mandate that the member receive the notice within that timeframe.
  • Validity: The ruling confirmed that a member's failure to receive actual notice does not invalidate the actions taken at a meeting, provided the HOA can demonstrate the notice was sent (e.g., through testimony or mailing records).
4. Limits of Member Authority

The final theme involved the boundaries between individual member rights and Board administrative authority. The Petitioner attempted to contact the HOA’s insurance agent and the IRS to obtain sensitive information, such as the HOA’s Taxpayer Identification Number (TIN).

  • Administrative Rights: The ALJ concluded that HOA Bylaws vest management and administrative authority exclusively in the Board of Directors.
  • The "Right to Enforce": The Petitioner argued that CC&R provisions allowing owners to "enforce" restrictions gave him the right to contact vendors and the IRS. The ALJ rejected this, stating that the right to enforce allows a member to petition the Board or seek legal remedy, but does not bestow board-level administrative powers upon individual homeowners.

Analysis of Complaints and Outcomes

Complaint Number Subject Matter Primary Allegation Prevailing Party
One Records Access HOA withheld requested financial and corporate records. HOA
Two Assessment Vote A $5.00 fee increase was invalid due to the use of a proxy vote. HOA
Three Meeting Notice HOA failed to provide 10-day notice for a Bylaw amendment meeting. HOA
Four Misrepresentation Petitioner allegedly posed as an HOA officer to the IRS and insurance agent. Neither

Important Quotes with Context

On Burdensome Record Requests

"The Administrative Law Judge concludes that the request, as stated, was burdensome and needed to be clarified given that the HOA has been in existence since 1984, has no office, and various persons have been officers over the past years." (Finding 62)

Context: The ALJ rejected the Petitioner's claim that the HOA was "withholding" information, noting that the HOA acted reasonably by asking the Petitioner to narrow his broad request for all documents since the association's inception.

On the Definition of Statutory Notice

"The Administrative Law Judge concludes that Petitioner’s argument fails that the notice packages had to be 'received' more than ten days prior to the meeting; such a position is a misreading of the statutory requirement." (Finding 68)

Context: This quote addresses Complaint Three, establishing that the legal standard for notice is the act of mailing or sending, not the confirmed receipt by the homeowner.

On Member Privileges vs. Board Authority

"Petitioner is mistaken if he believes that he, as a member, may undertake to dictate or manage actions of the Board. The HOA Bylaws do not vest any of the Board’s authority in the members." (Finding 71)

Context: The ALJ used this statement to clarify that while members have the right to review records and vote, they do not have the right to perform administrative tasks, such as contacting the IRS or HOA vendors on behalf of the association.


Actionable Insights

For Homeowners Association Boards
  • Formalize Record Requests: Require members to clarify broad requests. Document all responses and utilize electronic delivery to satisfy statutory requirements for "reasonable availability" at minimal cost.
  • Correct Procedural Errors Promptly: As seen in the assessment vote, an initial procedural error (like an improper proxy) does not necessarily invalidate an action if the corrected tally still meets the required legal threshold.
  • Maintain Proof of Mailing: Ensure the Secretary maintains records of when meeting notices are sent. Under A.R.S. § 33-1804(B), proving the date of mailing is the standard for legal compliance, not proof of delivery.
For Homeowners
  • Distinguish Between "Review" and "Manage": Members have a statutory right to review records, but this does not grant them the authority to act as an agent of the HOA or manage its business affairs (e.g., contacting the IRS).
  • Understand Voting Thresholds: Carefully review CC&Rs to determine if a required majority applies to the entire membership or only the votes cast by those present at a meeting where a quorum is met.
  • Verify Statutory Timelines: Be aware that "notice" is legally defined by the date the HOA initiates delivery, not the date the mail is received. Failing to receive mail does not legally excuse a member from the outcomes of a meeting.

Study Guide: Czekaj v. Colonia Del Rey HOA Administrative Case

This study guide provides a comprehensive overview of the administrative hearing between Gregory L. Czekaj (Petitioner/Homeowner) and Colonia Del Rey HOA, Inc. (Respondent/HOA), heard by the Arizona Office of Administrative Hearings on June 14, 2019. It examines the legal requirements for homeowners' associations regarding records access, voting procedures, meeting notices, and the limitations of member authority.


I. Case Overview

  • Case Numbers: 19F-H1918040-REL and 19F-H1919054-REL.
  • Parties: Gregory L. Czekaj, a homeowner since March 2017, and Colonia Del Rey HOA, Inc., a nine-home association established in 1984.
  • Central Issues: Alleged violations of Arizona Revised Statutes (A.R.S.) regarding records requests, voting irregularities, and meeting notice timelines, as well as an HOA allegation regarding a member's unauthorized use of authority.

II. Key Legal Concepts and Statutory Interpretations

1. Access to HOA Records (A.R.S. § 33-1805)
  • Availability: All financial and other records must be made reasonably available for examination.
  • Timeline: The HOA has ten (10) business days to fulfill a written request.
  • Costs: Statutes do not require an HOA to provide copies at no cost. The HOA may charge up to 15 cents per page for copies, which must be reimbursed upon delivery.
  • Scope: Requests must be specific. Requests to review "all documents" may be considered burdensome, especially for older associations without formal offices.
2. Meeting Notices (A.R.S. § 33-1804(B))
  • Timing: Notice must be provided not fewer than ten (10) days in advance of a meeting.
  • Legal Requirement: The statute requires the HOA to "cause notice to be hand-delivered or sent prepaid by [U.S.] mail."
  • Receipt vs. Sending: The legal obligation is satisfied when the notice is sent. The validity of actions taken at a meeting is not affected if a member fails to receive the actual notice, provided the HOA followed the sending procedures.
3. Voting and Proxies (A.R.S. § 33-1812)
  • Proxies: Arizona state law and specific HOA resolutions (e.g., Resolution 20140315-01) may prohibit the use of proxy votes.
  • Absentee Ballots: These are acceptable and may be cast via email if permitted by the association.
  • Quorum and Thresholds:
  • A quorum is often met by the presence of members entitled to cast 50% of the votes.
  • Assessments exceeding 10% of the previous year's amount may require a two-thirds (2/3) vote of those voting (not 2/3 of the entire membership).
4. Member vs. Board Authority
  • Member Privileges: Under HOA Bylaws (Section 3.1), privileges are limited to voting, holding office, and enjoying common areas.
  • Management Rights: Business affairs are managed by the Board of Directors (Section 6.1). Members do not possess administrative rights, authority, or responsibility to manage vendors, contractors, or government agencies (like the IRS) on behalf of the HOA.
  • Enforcement Rights: While CC&Rs may allow an owner to "enforce" restrictions (Article XIV, Section 1), this typically means the right to petition the Board to act, rather than the right to assume Board duties.

III. Short-Answer Practice Questions

  1. How many business days does an HOA have to fulfill a written records request under A.R.S. § 33-1805(A)?
  2. Does a member’s failure to receive a meeting notice invalidate the actions taken at that meeting? Explain why or why not.
  3. According to the ALJ decision, what is the maximum fee an HOA can charge per page for copies of records?
  4. In the context of the $5 assessment increase, how was the two-thirds (2/3) majority calculated?
  5. Why was the proxy vote cast for Ed Freeman eventually disregarded in the final tabulation of the May 2017 vote?
  6. Under the Colonia Del Rey Bylaws, who is responsible for the management of the HOA's business affairs?
  7. What was the Petitioner’s argument regarding his right to contact the IRS and the HOA’s insurance agent?
  8. What constitutes a "preponderance of the evidence" in an administrative hearing?

IV. Essay Prompts for Deeper Exploration

  1. The Tension Between Transparency and Burdensome Requests: Analyze the ALJ's conclusion regarding Complaint One. How should an HOA balance its statutory duty to provide records with the practical limitations of being a small, volunteer-run organization without a physical office?
  2. Statutory Interpretation of "Notice": Discuss the legal distinction between "causing notice to be sent" and the member's "actual receipt" of notice. Why is this distinction vital for the administrative functioning of a homeowners' association?
  3. The Limits of Homeowner Enforcement Rights: Petitioner argued that CC&R Article XIV gave him the right to enforce rules, which he interpreted as authority to contact vendors and the IRS. Critique this interpretation based on the ALJ’s findings regarding the separation of member privileges and Board authority.
  4. Validity of HOA Actions: Evaluate the May 6, 2017, assessment vote. Even though the HOA initially provided incorrect information on the ballot (stating 6 votes were needed) and allowed an invalid proxy, the ALJ upheld the vote. Explain the legal reasoning that allowed the vote to stand.

V. Glossary of Important Terms

  • A.R.S. § 33-1804(B): The Arizona statute governing the requirements and timelines for notifying members of HOA meetings.
  • A.R.S. § 33-1805: The Arizona statute mandating that HOA financial and other records be made reasonably available to members.
  • Absentee Ballot: A ballot cast by a member who is not physically present at a meeting; in this case, permitted via email.
  • Administrative Law Judge (ALJ): A judge who presides over hearings and makes decisions in cases involving government agency rules or specialized statutes (e.g., the Department of Real Estate).
  • Bylaws: The rules governing the internal management of the HOA, including the duties of the Board and the rights of members.
  • CC&Rs (Covenants, Conditions, and Restrictions): The legal documents that lay out the guidelines for the community and the rights/obligations of the homeowners.
  • Preponderance of the Evidence: The legal standard of proof in this case, meaning that a claim is "more probably true than not."
  • Proxy Vote: A vote cast by one person on behalf of another. In this case, the ALJ confirmed that such votes were prohibited by state law and HOA resolution.
  • Quorum: The minimum number of members who must be present (in person or by absentee ballot) at a meeting to make the proceedings of that meeting valid.
  • Ramada: A common area structure in the Colonia Del Rey HOA used for records review and meetings.
  • TIN (Taxpayer Identification Number): A unique number used by the IRS to identify a business entity or organization like an HOA.

Lessons from the Courtroom: A Homeowner’s Legal Challenge to HOA Governance

1. Introduction: Small Association, Big Legal Stakes

The legal landscape of homeowner associations (HOAs) often involves sprawling master-planned communities with hundreds of residents. However, the case of Gregory L. Czekaj v. Colonia Del Rey HOA, Inc. (No. 19F-H1918040-REL) serves as a potent reminder that legal stakes remain high regardless of community size.

Colonia Del Rey is a micro-community in Tucson, Arizona, consisting of just nine homes on a private road. It has no central office and no pool, and its Board is comprised entirely of elected volunteers. Yet, this tiny association found itself before the Office of Administrative Hearings defending its governance against four separate complaints from a single homeowner. As a legal analyst, I find this case particularly instructive because the Administrative Law Judge’s (ALJ) decision provides a definitive roadmap for record requests, voting thresholds, and the strict boundaries of homeowner authority versus Board management.

2. Record Requests: "Burdensome" vs. "Legal Right"

In Complaint One, the Petitioner alleged the HOA violated A.R.S. § 33-1805 by failing to provide requested records. The conflict began when the Petitioner issued a sweeping request to review "any and all" association documents. The HOA President initially pushed back, labeling the request "burdensome" and asking for specificity—a move the Tribunal later interpreted as a reasonable administrative response for a small, volunteer-run entity.

The following table analyzes the friction between the Petitioner’s allegations and the HOA’s documented compliance:

Petitioner’s Allegations HOA’s Documented Responses & Legal Context
Withholding Organizational Docs: Claimed the HOA failed to provide current Articles of Incorporation, forcing him to pay $54 to the state for them. Fulfilled Electronically: The HOA provided the Articles, Bylaws, and CC&Rs via email on May 14. The Tribunal ruled the request was satisfied once the member replied "thank you."
Incomplete Financial Review: Alleged tax returns and insurance policies were missing during a November 23 records review. Coordinated Access: The HOA facilitated a two-hour review session. Remaining records (tax returns/invoices) were emailed on Nov 30 after being finalized by the CPA.
Access to Physical Copies: Challenged the logistics of obtaining hard copies of the records reviewed. Governance Rule: Per A.R.S. § 33-1805(A), HOAs may charge up to 15 cents per page for copies and have 10 business days to produce them after a specific request is made.

Analyst’s Note: The ALJ concluded the HOA complied with the law because they provided records within 10 business days of the Petitioner clarifying his broad request. For boards, the takeaway is clear: broad requests can be legally treated as burdensome, but once specified, the statutory clock starts.

3. The $5 Assessment Increase: Navigating Voting Math

Complaint Two challenged a 2017 vote that raised monthly assessments from $75 to $80. The Petitioner argued the vote was invalid because a proxy was cast for a tenant (Ed Freeman), which violated both A.R.S. § 33-1812(A) and the HOA’s own policies.

While the proxy vote was indeed improper and eventually discarded, the Tribunal’s analysis of the "Math of Governance" is where the most critical professional insight lies. Many associations struggle to distinguish between a "majority of all members" and a "majority of votes cast."

  • The Voting Requirement: Under Article IV, Section 5(b) and (f) of the CC&Rs, the increase required approval by 2/3 of the votes cast—not 2/3 of the total membership.
  • The Final Valid Tally: After discarding the invalid proxy and accounting for eligible members present, the count was 5 "YES" and 1 "NO."
  • The Calculation: 5 (Yes) / 6 (Total) = 83.3% Approval.

Governance Tip: Because the 83.3% approval rate comfortably exceeded the 66.6% (2/3) threshold, the Judge ruled the assessment increase valid. Associations must meticulously check their CC&Rs to see if thresholds apply to "total membership" or "votes cast," as this distinction often saves a vote from failure due to low turnout.

4. The Notice Requirement: "Sent" vs. "Received"

In Complaint Three, the Petitioner sought to invalidate Bylaw amendments, claiming he received the meeting notice only nine days before the vote—one day short of the 10-day requirement in A.R.S. § 33-1804(B).

The Tribunal’s interpretation reinforces a vital legal standard: The law requires the HOA to "cause notice" (hand-deliver or mail) at least 10 days in advance; it does not require the HOA to guarantee the date of receipt by the member.

The HOA Secretary proved that notice packages were mailed on November 5 for the November 18 meeting (13 days prior). Furthermore, the Board utilized a "multi-channel" approach by emailing the notice on November 4. The Judge clarified that a member's failure to receive actual notice does not invalidate the meeting's actions, provided the HOA initiated the mailing within the statutory window.

5. The Limits of Membership: You are an Owner, Not an Officer

The most contentious conflict (Complaint Four) involved the Petitioner contacting the HOA’s insurance agent and the IRS to obtain the association’s Taxpayer Identification Number (TIN). The HOA filed a police report, citing fiduciary responsibility after the IRS suggested the inquiry could indicate potential identity theft.

The Judge used this as a teaching moment regarding the hierarchy of authority:

  • Privileges vs. Administrative Rights: A member’s privileges (voting, holding office, using common areas) do not grant "administrative rights."
  • The Enforcement Misconception: The Petitioner cited Article XIV, Section 1 of the CC&Rs, which gives owners the right to "enforce" restrictions. The Judge ruled this only allows an owner to petition the Board to take action—it does not authorize a homeowner to manage vendors, contact insurance agents, or engage with the IRS on the association’s behalf.

Analyst’s Note: The Judge noted the Petitioner was "propelled by certain motives" (personal disagreement with Board policy) rather than statutory violations. Neither party prevailed on this complaint because there was no "preponderance of evidence" of intentional misrepresentation, but the legal warning was clear: ownership does not equal agency.

6. Conclusion: Key Takeaways for HOA Members and Boards

The Final Order deemed the HOA the prevailing party on three out of four complaints. Under A.R.S. § 32-2199, the Petitioner bore the burden of proof—he had to prove his claims were "more probably true than not." His failure to do so highlights the importance of evidence over grievance.

Critical Takeaways for HOA Governance:

  1. Clarity in Record Requests: Overly broad "any and all" requests are often deemed burdensome. Boards should provide access but can insist on specificity to manage limited volunteer resources.
  2. Statutory Compliance over Perception: For meeting notices, the legal benchmark is the date the notice is sent. Associations should document mailing dates (and utilize email as a backup) to provide a "belt and suspenders" defense against notice claims.
  3. Respect the Governance Hierarchy: While owners have a right to review records, they have no authority to manage the association’s administrative affairs. A board’s fiduciary duty includes protecting sensitive data like the TIN from unauthorized member inquiries.

In the end, this case demonstrates that even in a community of nine homes, a deep understanding of Arizona Revised Statutes (A.R.S.) and the specific language of the CC&Rs is the only way to navigate—and successfully resolve—the complexities of HOA governance.

Case Participants

Petitioner Side

  • Gregory L. Czekaj (petitioner)
    Homeowner
    Appeared on his own behalf; also Respondent in consolidated counter-claim
  • Gary Wolf (petitioner's attorney)
    Contacted HOA attorney regarding records request

Respondent Side

  • Marybeth Andree (HOA President)
    Colonia Del Rey HOA, Inc.
    Represented the HOA; testified at hearing
  • Carolyn Goldschmidt (HOA attorney)
    Responded to Petitioner's attorney regarding records
  • Sarah Hitch (proxy holder)
    Colonia Del Rey HOA, Inc.
    Member who cast a proxy vote for Ed Freeman
  • Phil Oliver (board member)
    Colonia Del Rey HOA, Inc.
    Provided email clarification regarding the vote; wrote letter regarding irregularities
  • Susan Sotelo (HOA secretary)
    Colonia Del Rey HOA, Inc.
    Mailed the ballots for the meeting

Neutral Parties

  • Kay Abramsohn (ALJ)
    Office of Administrative Hearings
    Administrative Law Judge presiding over the hearing
  • Mr. Tick (witness)
    State Farm (implied)
    HOA insurance agent; testified regarding Petitioner's request for policy
  • Ed Freeman (tenant)
    Tenant living in Oregon; subject of proxy vote dispute
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
    Recipient of the transmitted order

Scott Servilla & Heidi H Servilla vs. Village of Oakcreek Association

Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.

Case Summary

Case ID 18F-H1817018-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2019-01-09
Administrative Law Judge Tammy L. Eigenheer
Outcome The Administrative Law Judge denied the entire petition. Although the Respondent used a faulty ballot (Issue 2), the Petitioner waived the right to object by failing to raise a complaint prior to the vote. Petitioner also failed to prove his claims for issues 1 and 3.
Filing Fees Refunded $1,500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Scott Servilla & Heidi H Servilla Counsel
Respondent Village of Oakcreek Association Counsel Mark K. Sahl

Alleged Violations

A.R.S. § 33-1817(A)(1)
A.R.S. § 33-1812(A)
By-Laws Section 8, Article VIII

Outcome Summary

The Administrative Law Judge denied the entire petition. Although the Respondent used a faulty ballot (Issue 2), the Petitioner waived the right to object by failing to raise a complaint prior to the vote. Petitioner also failed to prove his claims for issues 1 and 3.

Why this result: Petitioner waived the right to object to the ballot defect (Issue 2) by allowing the vote to proceed without objection, and failed to prove the claims for Issues 1 and 3.

Key Issues & Findings

Vote count required to amend declaration

Petitioner requested an order declaring the amendment invalid due to insufficient vote count.

Orders: Claim failed.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Absence of separate voting opportunity for proposed actions

Petitioner sought an order declaring the amendment invalid because the ballot improperly required a single vote on two separate actions.

Orders: Claim denied on rehearing. Petition denied.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1812(A)
  • Zajac v. City of Casa Grande, 209 Ariz. 357, 102 P.3d 297
  • Allen v. State, 14 Ariz. 458, 130 P. 1114

Unauthorized fines in excess of $50

Petitioner requested an order that the Association cannot levy fines in excess of $50 per violation.

Orders: Claim failed.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Analytics Highlights

Topics: HOA elections, absentee ballots, waiver doctrine, amendment procedure, fines
Additional Citations:

  • A.R.S. § 33-1817(A)(1)
  • A.R.S. § 33-1812(A)
  • A.R.S. § 33-1812(B)(2)
  • Zajac v. City of Casa Grande, 209 Ariz. 357, 102 P.3d 297
  • Allen v. State, 14 Ariz. 458, 130 P. 1114

Related election workflow tool

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Video Overview

Audio Overview

Decision Documents

18F-H1817018-REL-RHG Decision – 673729.pdf

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18F-H1817018-REL-RHG Decision – 673828.pdf

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18F-H1817018-REL-RHG Decision – 680738.pdf

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Briefing Document: Servilla v. Village of Oakcreek Association (Case No. 18F-H1817018-REL-RHG)

Executive Summary

This briefing document analyzes the Administrative Law Judge (ALJ) Decision in the case of Scott S. Servilla versus the Village of Oakcreek Association. The final order, issued on January 9, 2019, following a rehearing, denied the petitioner’s claims. The central issue revolved around a homeowners association vote held on November 10, 2016, where two distinct amendments—one concerning property leasing and another a schedule of fines—were combined into a single item on the ballot.

The petitioner argued this ballot format violated Arizona statute A.R.S. § 33-1812(A), which requires a separate opportunity to vote for or against each proposed action. However, the ALJ’s decision did not rule on the merits of this statutory violation. Instead, the petition was denied based on the legal doctrine of waiver. The ALJ concluded that the petitioner, having received the allegedly defective ballot more than a month before the vote, had forfeited his right to challenge the procedure by failing to raise any objection until after the vote was completed and the unfavorable outcome was known. The decision heavily relies on the precedent set by the Arizona Supreme Court in Zajac v. City of Casa Grande, which established that a party cannot knowingly allow a flawed election to proceed and then protest only after receiving an undesirable result. The ALJ’s decision is binding, with any appeal required to be filed in superior court.

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I. Case Overview

This matter was a dispute brought before the Arizona Office of Administrative Hearings between a homeowner and a homeowners association regarding the validity of an amendment to the association’s governing documents.

Case Detail

Information

Case Number

18F-H1817018-REL-RHG

Petitioner

Scott Servilla & Heidi H Servilla

Respondent

Village of Oakcreek Association

Administrative Law Judge

Tammy L. Eigenheer

Hearing Date

November 29, 2018

Record Held Open Until

December 20, 2018

Decision Issued

January 9, 2019

II. Procedural History

1. Initial Petition: On or about November 13, 2017, Scott S. Servilla filed a petition with the Arizona Department of Real Estate against the Village of Oakcreek Association, an HOA with 2436 homeowners.

2. Expansion of Claims: The petitioner initially filed a single-issue petition with a $500 fee but was ordered by the ALJ to either specify the single issue or pay for a multi-issue hearing. The petitioner paid an additional $1,000 and proceeded with three distinct claims.

3. First ALJ Decision: Following an initial hearing, the ALJ found that the petitioner failed to prove two of his three claims. On the second claim—the improper ballot format—the judge found a statutory violation had occurred but concluded that “because the statute did not provide an enforcement mechanism to the Administrative Law Judge, no remedy could be ordered.”

4. Request for Rehearing: The petitioner filed a Request for Reconsideration, arguing that the conclusion of “no remedy” was contrary to law.

5. Rehearing Granted: On or about September 21, 2018, the Commissioner for the Arizona Department of Real Estate granted the request for a rehearing, which was held on November 29, 2018.

III. The Central Dispute: The November 10, 2016 Vote

The core of the dispute was the validity of a vote taken during a Special Meeting of Members on November 10, 2016.

Bundled Amendments: The vote’s stated purpose was to approve the “Leasing and Schedule of Fines Assessment.” This single proposal combined two separate and substantive changes to the Master Declaration:

1. Addition of Section 4.23: Leasing of Lots and Units; Restrictions and Limitations, which established a minimum lease term of 30 days and prohibited leasing less than an entire unit.

2. Replacement of Section 5.08: Schedule of Fines, which permitted the association’s committee to adopt a new schedule specifying fines for violations.

Ballot Format: The absentee ballot provided members with only a single voting choice: “FOR THE LEASING AND SCHEDULE OF FINES AMENDMENT” or “AGAINST THE LEASING AND SCHEDULE OF FINES AMENDMENT.”

Statutory Violation Alleged: The petitioner contended this format violated A.R.S. § 33-1812(A), which requires that a ballot “shall set forth each proposed action” and “shall provide an opportunity to vote for or against each proposed action.”

Vote Outcome: A total of 1,067 ballots were received (approximately 44% of members). Of those, 564 voted in favor of the amendment, constituting approximately 53% of the votes cast.

IV. Key Arguments at Rehearing

Statutory Violation: The ballot was legally defective because it combined two distinct proposed actions into one vote, denying members the right to vote on each separately as required by statute.

Evidence of Dissent: The petitioner argued that a subsequent vote in April 2017, in which members rejected a proposal to eliminate the By-Laws’ $50 fine limit, demonstrated that “had the proposed amendment been broken into two parts, the part of the proposed amendment dealing with the fines most likely would have failed.”

Requested Remedy: The petitioner argued that based on case law, the ALJ was authorized to declare the entire amendment void and unenforceable.

Waiver of Objection: The respondent’s primary argument was that the petitioner had waived any right to object to the ballot format. The petitioner received the absentee ballot on or about October 4, 2016, but did not raise an objection until April 2017, long after the November 10, 2016 vote was completed.

Lack of Enforcement Provision: The respondent also maintained its earlier position that even if a violation of A.R.S. § 33-1812(A)(2) occurred, the statute itself provides no enforcement mechanism or remedy.

V. Administrative Law Judge’s Decision and Rationale

The ALJ’s final decision denied the petitioner’s petition in its entirety, based solely on the legal principle of waiver.

The ALJ found that the petitioner’s failure to object to the ballot’s format in a timely manner was fatal to his claim.

Awareness of Defect: The petitioner received the absentee ballot on October 4, 2016, over a month before the November 10, 2016 vote. This provided sufficient time to identify the procedural issue and raise an objection.

Failure to Act: By not objecting before the vote, the petitioner allowed the flawed process to proceed. He only lodged a complaint after the results were not in his favor.

Forfeiture of Rights: The ALJ concluded, “As Petitioner was or should have been aware of the alleged issues with the ballot, he waived his right to bring forth a complaint about the ballot when he allowed the vote to proceed on November 10, 2016.”

The decision rested on the Arizona Supreme Court case Zajac v. City of Casa Grande (2004), which itself relied on Allen v. State (1913). This precedent establishes that a party cannot remain silent about a known procedural defect in an election process and then challenge the process only after an unfavorable outcome.

Key Principle: The ALJ articulated the principle from Zajac: “one cannot knowingly let a defective vote proceed only to complain and seek redress if the results are not to the individual’s liking.”

Direct Quotation: The decision directly quotes the ruling in Zajac to finalize its point: “He cannot have it both ways; that is, he cannot allow the [vote] to proceed without objection, and then be permitted thereafter to assert his protest.”

Petition Denied: “IT IS ORDERED that Petitioner’s petition is denied.”

Binding Decision: As the decision was issued as a result of a rehearing, it is legally binding on the parties.

Appeal Process: Any party wishing to appeal the order must file for judicial review with the superior court within thirty-five days from the date the order was served (January 9, 2019).

Study Guide: Servilla v. Village of Oakcreek Association (Case No. 18F-H1817018-REL-RHG)

This guide provides a comprehensive review of the administrative legal case involving Petitioner Scott Servilla and Respondent Village of Oakcreek Association, as detailed in the Administrative Law Judge Decision of January 9, 2019. It includes a short-answer quiz to test factual recall, a corresponding answer key, suggested essay questions for deeper analysis, and a glossary of key terms.

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Short Answer Quiz

Instructions: Answer the following ten questions in 2-3 sentences each, based entirely on the information provided in the source documents.

1. Who were the primary parties in this case, and what roles did they play?

2. What were the two distinct proposed changes that were combined into a single voting item on the November 10, 2016 absentee ballot?

3. Which specific Arizona Revised Statute did the Petitioner allege was violated by the format of the ballot, and what does that statute require?

4. What was the numerical outcome of the November 10, 2016 vote on the proposed amendment?

5. What was the Respondent’s primary legal argument for why the Petitioner’s complaint about the faulty ballot should be dismissed?

6. What key legal precedent, specifically the case of Zajac v. City of Casa Grande, did the Administrative Law Judge (ALJ) rely upon in the final decision?

7. According to the decision, when did the Petitioner receive the ballot, and why was this date critical to the ALJ’s final ruling?

8. What was the finding in the initial Administrative Law Judge Decision regarding the ballot issue, and why did it lead to a request for a rehearing?

9. Describe the separate vote that occurred in April 2017 and explain how the Petitioner used it to support his argument regarding the 2016 vote.

10. What was the final order issued by Administrative Law Judge Tammy L. Eigenheer on January 9, 2019, and what was the legal basis for this order?

——————————————————————————–

Answer Key

1. The primary parties were the Petitioner, Scott S. Servilla (who appeared on his own behalf), and the Respondent, the Village of Oakcreek Association (a homeowners association represented by Mark Sahl). The Petitioner filed a complaint against the Respondent with the Arizona Department of Real Estate.

2. The two proposed changes were the addition of a new section, 4.23, concerning “Leasing of Lots and Units; Restrictions and Limitations,” and the complete replacement of an existing section, 5.08, titled “Schedule of Fines.” The ballot presented these as a single item called the “LEASING AND SCHEDULE OF FINES AMENDMENT.”

3. The Petitioner alleged a violation of A.R.S. § 33-1812(A)(2) and A.R.S. § 33-1812(B)(2). The statute requires that an absentee ballot “shall set forth each proposed action” and “shall provide an opportunity to vote for or against each proposed action.”

4. A total of 1067 ballots were received, representing approximately 44 percent of the members. Of those who voted, 564 (approximately 53 percent) voted in favor of the proposed amendment.

5. The Respondent’s primary argument was that the Petitioner had waived any right to object to the ballot’s format. The Respondent contended that the Petitioner should have raised his objection before the vote occurred, rather than waiting until after the results were known.

6. The ALJ relied on the precedent set in Zajac v. City of Casa Grande. This Arizona Supreme Court case established the principle that an individual aware of a procedural issue with an election cannot wait to see the results before lodging a complaint.

7. The Petitioner acknowledged receiving the absentee ballot on or about October 4, 2016, more than a month before the November 10, 2016 vote. This date was critical because it demonstrated that the Petitioner had ample time to object to the ballot’s format before the vote took place, supporting the ALJ’s waiver finding.

8. In the initial decision, the ALJ found that a violation of the statute had occurred regarding the ballot but concluded that no remedy could be ordered because the statute lacked an enforcement mechanism. The Petitioner requested a rehearing, alleging that this conclusion was contrary to the law and that the ALJ did have the authority to declare the amendment void.

9. In April 2017, a separate proposed amendment to eliminate the By-Laws’ $50 fine limitation was voted down by the members. The Petitioner argued this subsequent vote demonstrated that the fines portion of the November 2016 amendment would likely have failed if members had been given a separate opportunity to vote on it.

10. The final order, issued January 9, 2019, denied the Petitioner’s petition. The legal basis was the doctrine of waiver; the ALJ ruled that because the Petitioner was aware of the alleged issues with the ballot before the vote and failed to object, he waived his right to complain about it after the results were announced.

——————————————————————————–

Essay Questions

Instructions: The following questions are designed to encourage deeper analysis of the case. Formulate comprehensive essay responses based on the details and legal reasoning presented in the source documents.

1. Explain the legal doctrine of waiver as applied in this case. How did the timeline of events, from the receipt of the ballot to the filing of the petition, support the Administrative Law Judge’s application of the principles from Zajac v. City of Casa Grande?

2. Analyze the conflicting interpretations of “proposed action” under A.R.S. § 33-1812(A) as presented by the Petitioner and the Respondent. Although the Judge ultimately ruled on procedural grounds, which party’s interpretation of the statute appears more consistent with the law’s text and intent?

3. Discuss the procedural history of this case, from the initial filing with the Arizona Department of Real Estate through the first decision, the request for reconsideration, and the final ruling on rehearing. What does this progression reveal about the administrative hearing process and the remedies available to petitioners?

4. The Petitioner attempted to use the results of an April 2017 vote to argue that the fines portion of the November 2016 amendment would likely have failed if voted on separately. Evaluate the strength and relevance of this argument within the legal context of the case.

5. Imagine the Petitioner had raised his objection to the ballot format before the November 10, 2016 vote. Based on the information in the decision, how might the proceedings and the ultimate outcome have been different?

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An official who presides over administrative hearings, hears evidence, and issues decisions and orders. In this case, Tammy L. Eigenheer.

A.R.S. (Arizona Revised Statutes)

The collection of laws enacted by the Arizona state legislature. The Petitioner alleged violations of A.R.S. § 33-1817 and § 33-1812.

Absentee Ballot

A ballot that allows a member to vote without being physically present at a meeting. The format of this ballot was the central issue of the rehearing.

By-Laws

The rules that govern the internal operations of an association. The Petitioner cited a violation of By-Laws Section 8, Article VIII concerning a $50 fine limit.

Department (The Department)

The Arizona Department of Real Estate, the state agency where the Petitioner first filed his petition against the homeowners association.

Master Declaration

A core governing document for a homeowners association that establishes rules, restrictions, and obligations for homeowners. The November 10, 2016 vote was to amend this document.

A formal, binding decision issued by a judge. The final document in this case was an order denying the Petitioner’s petition.

Petitioner

The party who initiates a legal action by filing a petition. In this case, Scott Servilla & Heidi H. Servilla.

Preponderance of the Evidence

The standard of proof required in this proceeding. It means the evidence presented is more convincing and likely to be true than the evidence offered in opposition.

Rehearing

A second hearing of a case granted to reconsider the initial decision. A rehearing was granted after the Petitioner argued that the initial finding of “no remedy” was contrary to law.

Respondent

The party against whom a petition is filed and who must respond to the allegations. In this case, the Village of Oakcreek Association.

Waiver

A legal doctrine where a party intentionally or through inaction gives up a known right or claim. The ALJ ruled the Petitioner waived his right to object to the ballot by not raising the issue before the vote.

Zajac v. City of Casa Grande

An Arizona Supreme Court case that established a key legal precedent used in this decision. It holds that a party cannot knowingly allow a defective vote to proceed and then complain only if the results are unfavorable.

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This document summarizes the administrative law judge decision in the rehearing case of Scott Servilla & Heidi H Servilla v. Village of Oakcreek Association, Case No. 18F-H1817018-REL-RHG1. This matter was heard by Administrative Law Judge Tammy L. Eigenheer on November 29, 2018, with the record held open until December 20, 20181.

Procedural History (Original Decision vs. Rehearing)

Petitioner Scott Servilla filed a petition with the Arizona Department of Real Estate (ADRE) against the Village of Oakcreek Association (Respondent) alleging multiple violations of statute and the community’s Master Declaration2,3.

Original Decision: The Administrative Law Judge initially ruled on three issues4. The ALJ found that Petitioner failed to prove two claims5. However, the ALJ found that the Respondent violated A.R.S. § 33-1812(B)(2) regarding the written ballot, but concluded that because the statute did not provide an enforcement mechanism, no remedy could be ordered5.

Rehearing Grant: Following this initial decision, Petitioner filed a Request for Reconsideration, arguing the conclusion that no remedy existed was contrary to law6. The ADRE Commissioner granted the request for rehearing6.

Key Facts and Issue for Rehearing

The central issue during the rehearing concerned the statutory violation found in the original decision: whether the November 10, 2016 vote to amend the Master Declaration was invalid because the absentee ballot failed to comply with A.R.S. § 33-1812(A)4,7.

The Ballot Violation: A.R.S. § 33-1812(A) requires that absentee ballots set forth “each proposed action” and provide an opportunity to vote for or against “each proposed action”7. The Respondent’s proposed amendment bundled two distinct actions: the addition of leasing restrictions and the complete replacement of the Schedule of Fines8,9,10. The ballot only allowed members to vote “FOR” or “AGAINST THE LEASING AND SCHEDULE OF FINES AMENDMENT” as a single package9.

Key Legal Argument and Decision

At the rehearing, the core legal debate shifted from whether a violation occurred to whether the Petitioner was entitled to relief, specifically whether the ALJ could declare the amendment void and unenforceable6,11.

Respondent’s Defense and the Doctrine of Waiver: Respondent argued that Petitioner had waived the right to object because he did not raise any complaint about the defective ballot prior to the vote12. Petitioner received the ballot more than one month before the November 10, 2016 vote13.

ALJ Legal Conclusion: Drawing on Arizona Supreme Court precedent (Zajac v. City of Casa Grande)10,14, the Administrative Law Judge concluded that an individual cannot allow a known defective vote to proceed and only complain afterward if dissatisfied with the results15,16. Because Petitioner failed to raise an objection to the faulty ballot prior to the scheduled vote, he waived his right to bring a subsequent complaint about the ballot16.

Based on the application of the waiver doctrine, the ALJ found that Petitioner’s claim as to the ballot must fail16. The Administrative Law Judge ordered that Petitioner’s petition is denied17. This order, resulting from the rehearing, is binding on the parties17.

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“parties”: [
{
“party_id”: “P1”,
“role”: “petitioner”,
“name”: “Scott Servilla & Heidi H Servilla”,
“party_type”: “homeowner”,
“email”: null,
“phone”: null,
“attorney_name”: null,
“attorney_firm”: null,
“attorney_email”: null,
“attorney_phone”: null
},
{
“party_id”: “R1”,
“role”: “respondent”,
“name”: “Village of Oakcreek Association”,
“party_type”: “HOA”,
“email”: null,
“phone”: null,
“attorney_name”: “Mark K. Sahl”,
“attorney_firm”: “CARPENTER, HAZLEWOOD, DELGADO & BOLEN LLP”,
“attorney_email”: null,
“attorney_phone”: null
}
],
“issues”: [
{
“issue_id”: “ISS-001”,
“type”: “statute”,
“citation”: “A.R.S. § 33-1817(A)(1)”,
“caption”: “Vote count required to amend declaration”,
“violation(s)”: “Alleged violation of A.R.S. § 33-1817(A)(1) and Declaration regarding the required majority vote (1173 votes) for the November 10, 2016 amendment.”,
“summary”: “Petitioner requested an order declaring the amendment invalid due to insufficient vote count.”,
“outcome”: “respondent_win”,
“filing_fee_paid”: 500.0,
“filing_fee_refunded”: false,
“civil_penalty_amount”: 0.0,
“orders_summary”: “Claim failed.”,
“why_the_loss”: “Petitioner failed to prove the claim.”,
“cited”: []
},
{
“issue_id”: “ISS-002”,
“type”: “statute”,
“citation”: “A.R.S. § 33-1812(A)”,
“caption”: “Absence of separate voting opportunity for proposed actions”,
“violation(s)”: “The written ballot used for the November 10, 2016 amendment violated A.R.S. § 33-1812(A) and (B)(2) because it bundled two distinct proposed actions (Leasing Restrictions and Schedule of Fines) into a single vote.”,
“summary”: “Petitioner sought an order declaring the amendment invalid because the ballot improperly required a single vote on two separate actions.”,
“outcome”: “respondent_win”,
“filing_fee_paid”: 500.0,
“filing_fee_refunded”: false,
“civil_penalty_amount”: 0.0,
“orders_summary”: “Claim denied on rehearing. Petition denied.”,
“why_the_loss”: “Petitioner waived the right to object to the faulty ballot by receiving it over a month prior and allowing the vote to proceed on November 10, 2016, without raising a complaint.”,
“cited”: [
“A.R.S. § 33-1812(A)”,
“Zajac v. City of Casa Grande, 209 Ariz. 357, 102 P.3d 297”,
“Allen v. State, 14 Ariz. 458, 130 P. 1114”
]
},
{
“issue_id”: “ISS-003”,
“type”: “governing_document”,
“citation”: “By-Laws Section 8, Article VIII”,
“caption”: “Unauthorized fines in excess of $50”,
“violation(s)”: “Respondent allegedly violated By-Laws by imposing fines in excess of $50 per violation, especially after a proposed amendment to raise the fines was voted down.”,
“summary”: “Petitioner requested an order that the Association cannot levy fines in excess of $50 per violation.”,
“outcome”: “respondent_win”,
“filing_fee_paid”: 500.0,
“filing_fee_refunded”: false,
“civil_penalty_amount”: 0.0,
“orders_summary”: “Claim failed.”,
“why_the_loss”: “Petitioner failed to prove the claim.”,
“cited”: []
}
],
“money_summary”: {
“issues_count”: 3,
“total_filing_fees_paid”: 1500.0,
“total_filing_fees_refunded”: 0.0,
“total_civil_penalties”: 0.0
},
“outcomes”: {
“petitioner_is_hoa”: false,
“petitioner_win”: “loss”,
“summarize_judgement”: “The Administrative Law Judge denied the entire petition. Although the Respondent used a faulty ballot (Issue 2), the Petitioner waived the right to object by failing to raise a complaint prior to the vote. Petitioner also failed to prove his claims for issues 1 and 3.”,
“why_the_loss”: “Petitioner waived the right to object to the ballot defect (Issue 2) by allowing the vote to proceed without objection, and failed to prove the claims for Issues 1 and 3.”,
“cited”: [
“A.R.S. § 33-1812(A)”,
“Zajac v. City of Casa Grande, 209 Ariz. 357, 102 P.3d 297”
]
},
“analytics”: {
“cited”: [
“A.R.S. § 33-1817(A)(1)”,
“A.R.S. § 33-1812(A)”,
“A.R.S. § 33-1812(B)(2)”,
“Zajac v. City of Casa Grande, 209 Ariz. 357, 102 P.3d 297”,
“Allen v. State, 14 Ariz. 458, 130 P. 1114”
],
“tags”: [
“HOA elections”,
“absentee ballots”,
“waiver doctrine”,
“amendment procedure”,
“fines”
]
}
}

{
“case”: {
“docket_no”: “18F-H1817018-REL-RHG”,
“case_title”: “Scott Servilla & Heidi H Servilla, vs. Village of Oakcreek Association”,
“decision_date”: “2019-01-09”,
“tribunal”: “OAH”,
“agency”: “ADRE”
},
“individuals”: [
{
“name”: “Scott Servilla”,
“role”: “petitioner”,
“side”: “petitioner”,
“affiliation”: null,
“notes”: “Appeared on his own behalf at the hearing; also listed as Scott S. Servilla [1], [2]”
},
{
“name”: “Heidi H Servilla”,
“role”: “petitioner”,
“side”: “petitioner”,
“affiliation”: null,
“notes”: null
},
{
“name”: “Tammy L. Eigenheer”,
“role”: “ALJ”,
“side”: “neutral”,
“affiliation”: “Office of Administrative Hearings”,
“notes”: “Administrative Law Judge [3], [4], [1], [2]”
},
{
“name”: “Mark K. Sahl”,
“role”: “HOA attorney”,
“side”: “respondent”,
“affiliation”: “CARPENTER, HAZLEWOOD, DELGADO & BOLEN LLP”,
“notes”: “Represented Village of Oakcreek Association [2]”
},
{
“name”: “Judy Lowe”,
“role”: “commissioner”,
“side”: “neutral”,
“affiliation”: “Arizona Department of Real Estate”,
“notes”: “Granted the request for rehearing [5]”
},
{
“name”: “c. serrano”,
“role”: “staff”,
“side”: “unknown”,
“affiliation”: null,
“notes”: “Transmitted documents on November 29, 2018 [6], [7]”
},
{
“name”: “Felicia Del Sol”,
“role”: “staff”,
“side”: “unknown”,
“affiliation”: null,
“notes”: “Transmitted documents on January 9, 2019 [8]”
},
{
“name”: “LDettorre”,
“role”: “ADRE staff”,
“side”: “neutral”,
“affiliation”: “Arizona Department of Real Estate”,
“notes”: “Recipient of transmittal [3], [4]”
},
{
“name”: “AHansen”,
“role”: “ADRE staff”,
“side”: “neutral”,
“affiliation”: “Arizona Department of Real Estate”,
“notes”: “Recipient of transmittal [3], [4]”
},
{
“name”: “djones”,
“role”: “ADRE staff”,
“side”: “neutral”,
“affiliation”: “Arizona Department of Real Estate”,
“notes”: “Recipient of transmittal [3], [4]”
},
{
“name”: “DGardner”,
“role”: “ADRE staff”,
“side”: “neutral”,
“affiliation”: “Arizona Department of Real Estate”,
“notes”: “Recipient of transmittal [3], [4]”
},
{
“name”: “ncano”,
“role”: “ADRE staff”,
“side”: “neutral”,
“affiliation”: “Arizona Department of Real Estate”,
“notes”: “Recipient of transmittal [3], [4]”
}
]
}

Case Participants

Petitioner Side

  • Scott Servilla (petitioner)
    Also referred to as Scott S. Servilla
  • Heidi H Servilla (petitioner)

Respondent Side

  • Mark K. Sahl (attorney)
    CARPENTER, HAZLEWOOD, DELGADO & BOLEN LLP

Neutral Parties

  • Tammy L. Eigenheer (ALJ)
    Office of Administrative Hearings
  • Judy Lowe (commissioner)
    Arizona Department of Real Estate

Other Participants

  • c. serrano (staff)
    Transmitted documents
  • Felicia Del Sol (staff)
    Transmitted documents

Chancellor, Bonnie -v- Carriage Parc Homeowners Association

Case Summary

Case ID 08F-H088009-BFS
Agency Department of Fire, Building and Life Safety
Tribunal OAH
Decision Date 2008-05-19
Administrative Law Judge Brian Brendan Tully
Outcome The hearing was vacated because both parties failed to comply with procedural orders to submit witness lists. The matter was decided on the pleadings. The ALJ ruled that the Petitioner's ballot was submitted untimely (after the meeting deadline), and the Respondent acted appropriately in refusing to count it. The Petition was dismissed.
Filing Fees Refunded $550.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Bonnie Chancellor Counsel
Respondent Carriage Parc Homeowners Association Counsel Joseph T. Tadano

Alleged Violations

A.R.S. § 33-1812(A)

Outcome Summary

The hearing was vacated because both parties failed to comply with procedural orders to submit witness lists. The matter was decided on the pleadings. The ALJ ruled that the Petitioner's ballot was submitted untimely (after the meeting deadline), and the Respondent acted appropriately in refusing to count it. The Petition was dismissed.

Why this result: Petitioner failed to submit the ballot by the deadline, and failed to comply with procedural orders regarding witness lists.

Key Issues & Findings

Failure to count all ballots at a Board Recall Meeting

Petitioner alleged the HOA failed to count her ballot at a Board Recall Meeting. The ballot was delivered by her husband (a non-member) after the meeting had concluded and ballots were already counted.

Orders: Petition dismissed.

Filing fee: $550.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1812(A)

Related election workflow tool

Many HOA election disputes start with preventable workflow problems: unclear ballot language, separate-vote issues, quorum tracking, paper/online reconciliation, proxy handling, or incomplete records. HOABallot is a separate platform built to document the voting workflow from notice through certification.

Preview HOABallot election workflows

Video Overview

Audio Overview

Decision Documents

08F-H088009-BFS Decision – 191198.pdf

Uploaded 2026-04-24T10:33:58 (64.5 KB)

08F-H088009-BFS Decision – 191198.pdf

Uploaded 2026-01-23T17:17:02 (64.5 KB)

Briefing: Administrative Law Judge Decision — Chancellor v. Carriage Parc Homeowners Association

Executive Summary

This briefing document synthesizes the administrative decision regarding Case No. 08F-H088009-BFS, involving a dispute between Bonnie Chancellor (“Petitioner”) and the Carriage Parc Homeowners Association (“Respondent”). The core of the dispute concerned the Respondent’s refusal to count a ballot submitted by the Petitioner during a Board Recall Meeting on December 19, 2007.

The Administrative Law Judge (ALJ) dismissed the petition, ruling that the Petitioner failed to submit the ballot by the required deadline. Furthermore, the case was decided solely on written pleadings after both parties failed to comply with procedural orders regarding witness disclosure. The Petitioner was denied a refund of the $550.00 filing fee, and the Respondent was designated the prevailing party.

Case Overview and Parties

The matter originated with a petition filed with the Department of Fire, Building and Life Safety, which was subsequently forwarded to the Office of Administrative Hearings.

Entity

Status/Notes

Bonnie Chancellor

Petitioner

Member of the Carriage Parc HOA.

Carriage Parc HOA

Respondent

The governing homeowners association.

Dennis Chancellor

Former Petitioner

Removed from the case on April 29, 2008, due to lack of standing (non-member status).

Brian Brendan Tully

Administrative Law Judge

Presiding official for the Office of Administrative Hearings.

Procedural History and Violations

The adjudication process was marked by significant procedural failures by both parties, leading to the cancellation of the scheduled evidentiary hearing.

Standing and Representation

On April 29, 2008, the tribunal ordered the removal of Dennis Chancellor as a party. The court determined that as a non-member of the Respondent association, he lacked legal standing. Additionally, the order explicitly stated that Mr. Chancellor was prohibited from representing Bonnie Chancellor in the proceedings.

Failure to Disclose Witnesses

The tribunal issued a specific order on April 29, 2008, requiring both parties to submit a written list of witnesses and a short statement of their anticipated testimony by May 16, 2008.

Non-Compliance: Neither party met the May 16 deadline.

Late Filing: On May 19, 2008, the Chancellors filed a letter listing witnesses but failed to provide summaries of their testimony or proof that the document was sent to the Respondent.

Sanctions: Due to the failure to timely comply with the disclosure order, the ALJ precluded both parties from presenting any witnesses. The evidentiary hearing scheduled for June 4, 2008, was vacated, and the judge elected to decide the matter based on the existing pleadings (the Petition and the Respondent’s Answer).

Core Legal Dispute: Ballot Counting

The Petitioner alleged that the Respondent violated A.R.S. § 33-1812(A) regarding planned communities by failing to count all ballots at a Board Recall Meeting.

The Petitioner’s Claim

Bonnie Chancellor sought to have her vote counted and added to the ballot tally for the recall meeting held on or about December 19, 2007.

The Respondent’s Defense

The Association argued that it had provided notice to all members regarding the requirements for the election:

• Recall ballots had to be received by the time of the meeting on December 19, 2007.

• Ballots could be delivered via mail or in person by that specific date and time.

• The meeting had already concluded and the ballot counting had begun when Dennis Chancellor appeared to deliver Bonnie Chancellor’s ballot.

• The ballot was rejected for being untimely and for being an “unpermitted proxy.”

Judicial Analysis and Findings

The Administrative Law Judge addressed two primary questions regarding the disputed ballot: the nature of the delivery and the timing of the submission.

Characterization of the Delivery

The ALJ disagreed with the Respondent’s classification of the ballot as an “unpermitted proxy.” The judge determined that Dennis Chancellor’s attempt to deliver the ballot on behalf of his wife was merely a “form of delivery” (analogous to using the U.S. Mail) rather than a proxy.

Final Determination on Timeliness

Despite the ruling on the delivery method, the ALJ found the issue of timing to be dispositive.

The Deadline: Members were required to submit ballots by the date and time of the meeting.

The Violation: The evidence showed that the ballot was delivered after the meeting had concluded.

The Conclusion: Because the ballot was not submitted by the required deadline, the Respondent acted appropriately in refusing to accept or count it.

Final Order

The Administrative Law Judge issued the following mandates on May 19, 2008:

1. Dismissal: The Petition was dismissed in its entirety.

2. Prevailing Party: Carriage Parc Homeowners Association was declared the prevailing party.

3. Filing Fees: Bonnie Chancellor was denied the award of her $550.00 filing fee pursuant to A.R.S. § 41-2198.02.

4. Finality: This Order constitutes the final administrative decision. Under A.R.S. § 41.2198.04(A), it is not subject to requests for rehearing and is enforceable through contempt of court proceedings.

Study Guide: Chancellor v. Carriage Parc Homeowners Association

This study guide provides a comprehensive review of the administrative hearing between Bonnie Chancellor and the Carriage Parc Homeowners Association. It explores the procedural requirements, the legal standing of the parties involved, and the specific regulatory violations alleged and adjudicated during the proceedings.

——————————————————————————–

Part 1: Short-Answer Quiz

Instructions: Answer the following questions in two to three sentences based on the provided source text.

1. Who were the original parties involved in the petition, and why was one party removed?

2. What was the specific deadline established by the April 29, 2008 Order, and what information were the parties required to submit?

3. What administrative rule governs the service of documents to an opposing party in this matter?

4. How did the Administrative Law Judge (ALJ) respond to the parties’ failure to timely submit witness information?

5. What was the central allegation made by Bonnie Chancellor in her petition against the Homeowners Association?

6. According to the Respondent’s Answer, what were the two reasons Ms. Chancellor’s ballot was not accepted?

7. What was the Respondent’s policy regarding the submission of ballots for the December 19 meeting?

8. How did the ALJ interpret the delivery of the ballot by Dennis Chancellor in relation to the “proxy” argument?

9. What was the final ruling regarding the $550.00 filing fee paid by the Petitioner?

10. What is the status of this Order regarding future requests for rehearing or enforcement?

——————————————————————————–

Part 2: Quiz Answer Key

1. Who were the original parties involved in the petition, and why was one party removed? The original petitioners were Dennis and Bonnie Chancellor, filing against the Carriage Parc Homeowners Association. Dennis Chancellor was removed as a party because he was not a member of the association and therefore lacked legal standing in the matter.

2. What was the specific deadline established by the April 29, 2008 Order, and what information were the parties required to submit? The parties were required to submit the names of their witnesses and a short statement of each witness’s anticipated testimony by May 16, 2008. This information was to be filed in writing with the Office of Administrative Hearings.

3. What administrative rule governs the service of documents to an opposing party in this matter? The matter is governed by A.A.C. R2-19-108(E). This rule requires any party filing a document with the Office of Administrative Hearings to send a copy of that document to the opposing party.

4. How did the Administrative Law Judge (ALJ) respond to the parties’ failure to timely submit witness information? The ALJ ordered that both parties be precluded from presenting any witnesses during the matter. Additionally, the scheduled hearing was vacated, and the judge decided to rule based solely on the written pleadings (the Petition and the Answer).

5. What was the central allegation made by Bonnie Chancellor in her petition against the Homeowners Association? Ms. Chancellor alleged that the Respondent failed to count all ballots at a Board Recall Meeting held on December 19, 2007. She specifically claimed a violation of A.R.S. § 33-1812(A), seeking to have her vote added to the official ballot tally.

6. According to the Respondent’s Answer, what were the two reasons Ms. Chancellor’s ballot was not accepted? The Respondent argued that the ballot was rejected because it was submitted after the conclusion of the meeting, making it untimely. Furthermore, they contended that the delivery by Dennis Chancellor constituted an unpermitted proxy.

7. What was the Respondent’s policy regarding the submission of ballots for the December 19 meeting? The Association sent notice to members that recall ballots had to be received by the time of the meeting on December 19. Ballots were permitted to be delivered either by mail or in person by that specific date and time.

8. How did the ALJ interpret the delivery of the ballot by Dennis Chancellor in relation to the “proxy” argument? The ALJ determined that the belated delivery by Mr. Chancellor did not constitute a proxy. Instead, the judge viewed Mr. Chancellor simply as a form of delivery chosen by the Petitioner, no different than if she had used the U.S. mail.

9. What was the final ruling regarding the $550.00 filing fee paid by the Petitioner? The ALJ ruled that Bonnie Chancellor was not entitled to an award of her $550.00 filing fee. This decision was based on the fact that the Respondent was the prevailing party and the Petition was dismissed.

10. What is the status of this Order regarding future requests for rehearing or enforcement? Pursuant to A.R.S. § 41.2198.04(A), the Order serves as the final administrative decision and is not subject to a request for rehearing. However, it is legally enforceable through contempt of court proceedings.

——————————————————————————–

Part 3: Essay Questions

Instructions: Use the details from the source context to develop comprehensive responses to the following prompts.

1. The Significance of Procedural Compliance: Discuss how the failure to adhere to the April 29, 2008 Order fundamentally changed the nature of the legal proceedings. Analyze the consequences of missing deadlines in an administrative hearing context.

2. The Concept of Standing: Explain why Dennis Chancellor was removed from the petition. Detail the requirements for standing in this specific HOA dispute and how it limits who can participate as a party in such actions.

3. Admissibility and Timeliness of Ballots: Evaluate the ALJ’s reasoning regarding the rejection of Ms. Chancellor’s ballot. Compare the Association’s dual reasons for rejection (untimeliness and proxy) with the judge’s final determination.

4. Administrative Law Authority: Examine the role of the Office of Administrative Hearings and the Department of Fire, Building and Life Safety in resolving HOA disputes. Use the statutes cited in the text to describe the legal framework of their authority.

5. Analysis of Evidence in Pleadings: Since the hearing was vacated, the case was decided on “pleadings” alone. Discuss the limitations and challenges of resolving a dispute based only on the Petition and the Answer without witness testimony.

——————————————————————————–

Part 4: Glossary of Key Terms

Definition

A.A.C. R2-19-108(E)

An Arizona Administrative Code rule requiring parties to provide copies of all filed documents to the opposing party.

Administrative Law Judge (ALJ)

A judicial officer who presides over administrative hearings and issues decisions based on evidence and law.

A.R.S. § 33-1812(A)

A specific section of the Arizona Revised Statutes pertaining to planned communities and voting/ballot procedures.

Filing Fee

A mandatory payment ($550.00 in this case) required to initiate a petition with the Department.

Lacks Standing

A legal determination that a person does not have a sufficient connection to or harm from the law or action challenged to be a party to the case.

Office of Administrative Hearings

The agency responsible for conducting evidentiary hearings for various state departments in Arizona.

Petition

The formal written document filed by the Petitioner to initiate a legal grievance and request a hearing.

Pleadings

The formal written statements of a party’s claims or defenses, such as the Petition and the Respondent’s Answer.

Precluded

To be prevented or barred from a specific action, such as presenting witnesses, due to a failure to follow court orders.

The authority or person allowed to act on behalf of another, particularly in voting matters.

Respondent

The party against whom a petition is filed; in this case, the Carriage Parc Homeowners Association.

Vacated

To cancel or render void a scheduled legal proceeding, such as a hearing.

Dead on Arrival: How One Late Filing and a “Minor” Mistake Sunk a Homeowner’s Fight Against Their HOA

In the high-stakes arena of Homeowners Association (HOA) disputes, homeowners often walk into a hearing room believing that the “truth” will set them free. However, administrative law doesn’t care about your feelings or your sense of fairness—it cares about your compliance.

The case of Bonnie Chancellor vs. Carriage Parc Homeowners Association serves as a brutal cautionary tale for any advocate. It illustrates how a series of tactical blunders and administrative oversights can dismantle a legal challenge before you even have the chance to testify.

1. The “Standing” Trap—The Jurisdictional Gatekeeper

The first blow to the Chancellors’ case was a ruling on “standing,” a critical jurisdictional gatekeeper that many homeowners overlook. The Administrative Law Judge (ALJ) issued an order on April 29, 2008, immediately deleting Dennis Chancellor as a party because he was not a legal member of the HOA.

In the world of HOA litigation, legal membership is the only currency that counts. Because Dennis was not on the deed, the ALJ ruled he had no legal right to be a party or to represent his wife. If your name isn’t on the property title, stay away from the Petitioner’s table; being a spouse or a resident is legally irrelevant.

2. The Procedural Hammer—The Trap of Incomplete Paperwork

The court set a clear procedural trap in its April 29 Order, requiring both parties to submit witness lists and testimony summaries by May 16, 2008. The Chancellors didn’t just miss the deadline; they failed to provide the required summaries and ignored A.A.C. R2-19-108(E), which requires “Proof of Service” to the opposing party.

The desperation of the situation became clear on May 19, when Dennis Chancellor made a “panic” call to the Office of Administrative Hearings to inquire about the Order three days after the deadline had passed. Even when they finally filed paperwork later that day, it was incomplete and lacked witness summaries, rendering the effort useless.

The ALJ’s response was swift and devastating, vacating the hearing and deciding the case solely on the initial paperwork:

“IT IS ORDERED that the parties be precluded from presenting any witnesses in this matter. Therefore, IT IS FURTHER ORDERED that the hearing in this matter… be vacated… and that this matter be decided based upon the pleadings.”

3. The Definition of “Late”—When the Door Closes, Justice Ends

The core of the dispute involved a Board Recall Meeting on December 19, 2007, where the HOA refused to count a specific ballot. The HOA’s defense was simple: they had issued notice that all ballots must be received by the time of the meeting, yet the ballot in question was delivered after the meeting concluded.

The ALJ’s logic confirms that procedural timing supersedes intent. Because the delivery occurred after the “door had closed” on the meeting, the ballot was ruled “untimely submitted.” In administrative law, being five minutes late is the same as being five days late.

4. Proxy vs. Delivery—A Tactical Lesson in Hollow Victories

The HOA also argued that the ballot was an “unpermitted proxy” because a non-member (Dennis) delivered it. The ALJ actually handed the Petitioner a small tactical victory here, ruling that having someone else drop off a ballot is merely a “form of delivery” akin to using the U.S. Mail.

However, this victory was entirely meaningless because the timing issue mentioned above had already killed the case. This highlights a recurring theme in HOA litigation: you can win a technical argument on the law and still lose the war because you failed a basic procedural requirement.

5. The Financial Sting—No Second Chances

The final Order was not just a dismissal; it was a total financial loss. Because the Petition was dismissed, the HOA was declared the “prevailing party,” and Bonnie Chancellor was denied the recovery of her $550.00 filing fee under A.R.S. § 41-2198.02.

To make matters worse, pursuant to A.R.S. § 41.2198.04(A), this decision is final and not subject to a request for rehearing. The Order is even enforceable through contempt of court proceedings, leaving the homeowner with a lighter bank account and no remaining legal recourse.

Conclusion: Precision is the Only Path to Justice

The Chancellor case proves that in an administrative hearing, the “paperwork war” is often won or lost before the first witness is called. Procedural compliance is not a suggestion; it is a prerequisite for justice that the court enforces with absolute rigidity.

Are you truly prepared to lose $550 and your legal rights because you didn’t check the mail or missed a filing deadline? Before you challenge your HOA, ask yourself if you are ready to be a master of the rules, because the court will not save you from your own mistakes.

Case Participants

Petitioner Side

  • Bonnie Chancellor (petitioner)
    Homeowner; member of Respondent
  • Dennis Chancellor (former petitioner)
    Petitioner's husband; dismissed as party due to lack of standing (non-member); attempted to deliver ballot

Respondent Side

  • Joseph T. Tadano (respondent attorney)
    Burrell & Seletos

Neutral Parties

  • Brian Brendan Tully (ALJ)
    Office of Administrative Hearings
    Administrative Law Judge
  • Robert Barger (Director)
    Department of Fire, Building and Life Safety
    Received copy of decision
  • Debra Blake (agency staff)
    Department of Fire, Building and Life Safety
    Received copy of decision

Brown, William M. vs. Terravita Community Association, Inc.,

Case Summary

Case ID 07F-H067035-BFS
Agency DFBLS
Tribunal OAH
Decision Date 2007-09-06
Administrative Law Judge Michael K. Carroll
Outcome The ALJ ruled in favor of the Petitioner, determining that the HOA's delegate voting system for Board elections constituted a proxy system prohibited by A.R.S. § 33-1812(A). The Respondent was ordered to comply with the statute and reimburse the Petitioner's filing fee.
Filing Fees Refunded $550.00
Civil Penalties $0.00

Parties & Counsel

Petitioner William M. Brown Counsel
Respondent Terravita Community Association, Inc. Counsel Kristina L. Pywowarczuk, Lynn M. Krupnik

Alleged Violations

A.R.S. § 33-1812(A)

Outcome Summary

The ALJ ruled in favor of the Petitioner, determining that the HOA's delegate voting system for Board elections constituted a proxy system prohibited by A.R.S. § 33-1812(A). The Respondent was ordered to comply with the statute and reimburse the Petitioner's filing fee.

Key Issues & Findings

Prohibition against proxy voting (Delegate System)

Petitioner alleged that the Respondent's system of electing Board members via neighborhood 'voting delegates' violated A.R.S. § 33-1812(A), which prohibits votes cast pursuant to a proxy. The ALJ found that the delegate system effectively removed voting rights from individual members and functioned as a proxy, violating the statute.

Orders: Respondent ordered to abide by A.R.S. § 33-1812(A); Respondent ordered to reimburse Petitioner's $550 filing fee.

Filing fee: $550.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1812
  • A.R.S. § 10-3101
  • A.R.S. § 10-3724

Related election workflow tool

Many HOA election disputes start with preventable workflow problems: unclear ballot language, separate-vote issues, quorum tracking, paper/online reconciliation, proxy handling, or incomplete records. HOABallot is a separate platform built to document the voting workflow from notice through certification.

Preview HOABallot election workflows

Video Overview

Audio Overview

Decision Documents

07F-H067035-BFS Decision – 175608.pdf

Uploaded 2026-05-01T08:33:04 (93.5 KB)

07F-H067035-BFS Decision – 175608.pdf

Uploaded 2026-01-25T15:20:41 (93.5 KB)

Briefing Document: Legal Implications of Delegate Voting in Planned Communities (Brown v. Terravita)

Executive Summary

The following document provides a synthesis of the legal findings in the case of William M. Brown vs. Terravita Community Association, Inc. (No. 07F-H067035-BFS). The central conflict of the case was whether a “delegate” system of representative governance in a homeowners’ association (HOA) violates Arizona Revised Statutes (A.R.S.) §33-1812(A), which prohibits the use of proxy voting.

The Administrative Law Judge (ALJ) concluded that Terravita’s delegate system functioned as a proxy by substituting the discretion of a few representatives for the direct voting rights of the membership. The ruling established that such systems circumvent legislative intent to minimize fraud and maximize member participation, effectively disenfranchising the vast majority of association members. The Respondent was ordered to cease these practices and align with state statutes requiring direct member voting via in-person or absentee ballots.

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Background and Organizational Structure

Terravita Community Association is a planned community comprised of 1,380 homes and residential lots. Its governance is dictated by its Declaration of Covenants, Conditions, and Restrictions (“Declaration”), Articles of Incorporation, and By-Laws.

The Neighborhood Delegate System

The Association’s governing documents established a tiered voting structure:

Geographic Divisions: The community is divided into 22 distinct neighborhoods.

Election of Delegates: Each neighborhood elects one “voting delegate” and one “alternate voting delegate” annually.

Member Rights: Association members (lot owners) are entitled to one vote per lot owned, but their voting rights are restricted to the selection of these delegates.

Delegate Discretion: Once elected, delegates cast votes in all elections—including those for the Board of Directors—as they “deem appropriate in [their] sole discretion.”

Exceptions to Discretion: Delegates only lose this unlimited discretion in specific instances:

1. Instituting litigation.

2. Imposing Special Assessments beyond Declaration limits.

3. Amending the Declaration.

4. Terminating a management agent.

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Core Legal Dispute

The Petitioner, William M. Brown, challenged a May 15, 2007, Board election where 18 voting delegates (representing 1,094 members) elected three new Board members. The Petitioner alleged this system violated A.R.S. §33-1812(A).

The Relevant Statute

A.R.S. §33-1812(A) states:

Arguments Presented

Argument Category

Respondent (Terravita) Position

Administrative Law Judge (ALJ) Position

Definition of Proxy

Delegates are a form of “corporate governance”; proxies are merely a form of “vote delivery.”

A proxy is “one who is authorized to act as a substitute for another.” Delegates are, by definition, substitutes.

Member Rights

Members have no right to vote for the Board under the Declaration; therefore, no right is being “proxied.”

This logic would allow associations to circumvent the law by simply removing all member voting rights.

Risk of Abuse

Delegate systems avoid the fraud (forgery) risks associated with traditional proxies.

Delegate systems create more potential for abuse by disenfranchising members and allowing a small group to control the association.

Contractual Rights

Prohibiting delegates impairs the contractual rights of the Association and its members.

An association is its members; expanding member participation rights does not compromise the interests of the association.

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Detailed Judicial Analysis

The Disenfranchisement Factor

The ALJ found that the delegate system “effectively disenfranchises” almost all members. In the May 2007 election, only 18 out of 1,380 members had a direct say in the Board’s composition.

Under the Bylaws:

• As few as 12 delegates can elect a Board member.

• A candidate opposed by 1,367 members could still be elected if they secure the support of just 12 delegates.

• Political reality dictates a candidate only needs to convince 12 people rather than the broad membership.

Comparison of Traditional Proxies vs. Delegates

The ALJ identified that the delegate system is actually more restrictive than traditional proxy voting, which the legislature sought to ban:

1. Revocability: Traditional proxies are revoked if a member appears at an election or executes a written revocation.

2. Permanent Delegation: Under Terravita’s system, members cannot exercise individual preferences or revoke their vote once a delegate is elected for their one-year term (except through a majority removal petition).

3. Lack of Accountability: Delegates are explicitly not required to vote in accordance with the wishes of the neighborhood majority.

“Distinction Without a Difference”

The Court dismissed the Respondent’s argument that delegates were not proxies because they were the only ones with the “right” to vote. The ALJ noted that this would mean the prohibition against proxies could be bypassed by transferring the voting rights of 1,380 members to a handful of individuals. The ALJ termed the Respondent’s attempts to differentiate the two a “classic ‘distinction without a difference.'”

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Final Decision and Orders

The Office of Administrative Hearings determined that the use of voting delegates violated the clear language and intent of A.R.S. §33-1812(A).

The Order:

Compliance: Terravita Community Association, Inc. is ordered to abide by A.R.S. §33-1812(A) and cease casting votes pursuant to a proxy (delegate system).

Restitution: The Respondent must reimburse the Petitioner for the filing fee of $550.

Finality: This order is the final administrative decision and is enforceable through contempt of court proceedings.

Study Guide: Brown v. Terravita Community Association, Inc.

This study guide reviews the administrative law case William M. Brown v. Terravita Community Association, Inc. (No. 07F-H067035-BFS). The case centers on the legality of “delegate” voting systems in Arizona homeowners’ associations and whether such systems violate statutory prohibitions against proxy voting.

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Part I: Short-Answer Quiz

Instructions: Answer the following questions in two to three sentences based on the provided source context.

1. What was the primary allegation made by the Petitioner in his challenge against the Terravita Community Association?

2. How is the Terravita Community Association geographically and politically structured for the purpose of elections?

3. According to the Association’s Declaration, what degree of discretion does a “voting delegate” have when casting a vote?

4. What are the few specific exceptions where a delegate’s discretion is limited under the Declaration?

5. What does Arizona Revised Statutes §33-1812(A) state regarding the use of proxies in community associations?

6. How did the Respondent (Terravita) distinguish between “proxies” and “delegates” in its legal argument?

7. How does the revocation of a proxy in a non-profit corporation differ from the removal of a delegate in the Terravita system?

8. What was the Administrative Law Judge’s (ALJ) definition of a “proxy,” and how did it apply to delegates?

9. According to the ALJ’s analysis, how many people could effectively control the outcome of a Board election under the delegate system?

10. What was the final ruling and order issued by the Administrative Law Judge in this case?

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Part II: Answer Key

1. The Petitioner alleged that three members of the Respondent’s Board of Directors were elected using a proxy system that violated A.R.S. §33-1812. He specifically challenged the neighborhood voting delegate system as being a prohibited proxy vote.

2. The Association consists of 1,380 residential lots divided into 22 distinct geographic neighborhoods. Each neighborhood elects one “voting delegate” and one “alternate voting delegate” to represent the members of that neighborhood in Board elections.

3. Once elected, a voting delegate has the authority to cast votes in all elections as they “deem appropriate in [their] sole discretion.” This means they are not legally obligated to vote according to the wishes or interests of the majority of owners in their neighborhood.

4. The Declaration limits delegate discretion only during votes to institute litigation, impose certain Special Assessments, amend the Declaration, or terminate a management agent. For standard Board elections, the delegate maintains full discretionary power.

5. The statute mandates that after the period of declarant control ends, votes allocated to a unit may not be cast via proxy. It requires associations to allow for votes to be cast in person, by absentee ballot, or through other forms of delivery.

6. The Respondent argued that a proxy is a “form of vote delivery” used by a person who holds the right to vote, whereas a delegate is a “form of corporate governance.” They claimed that since individual members have no right to vote for the Board under their documents, no proxy was being used.

7. In non-profit corporations, a proxy is revoked if the member appears at the election or executes a written revocation. In Terravita’s delegate system, members cannot exercise individual preferences or revoke the delegate’s authority for a specific vote once the delegate is elected for their one-year term.

8. The ALJ used Black’s Law Dictionary to define a proxy as “one who is authorized to act as a substitute for another.” The ALJ concluded that because delegates are authorized to act as substitutes for members regarding association votes, they are, by definition, proxies.

9. The ALJ noted that because there are only 22 delegates, as few as 12 individuals could elect a Board member. This system could theoretically allow 12 delegates to override the opposition of the other 1,367 members of the association.

10. The ALJ ordered the Respondent to abide by A.R.S. §33-1812(A), which prohibits votes cast by proxy. Additionally, the Respondent was ordered to reimburse the Petitioner for his $550 filing fee.

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Part III: Essay Questions

Instructions: Use the case facts and legal arguments provided in the source context to develop comprehensive responses to the following prompts.

1. The Conflict of Governance Models: Analyze the Respondent’s argument that the delegate system is a form of “representative government” rather than a “proxy” system. Evaluate why the ALJ found this distinction to be a “distinction without a difference.”

2. Statutory Intent and Consumer Protection: The ALJ referenced the Legislature’s motivation to minimize “fraud and abuse” in association elections. Discuss how the delegate system, as described in the case, potentially increases the risks of disenfranchisement or abuse compared to traditional proxy voting.

3. The Disenfranchisement Argument: Examine the ALJ’s mathematical breakdown of the election results (18 delegates casting votes for 1,094 members). Discuss the implications of a system where a candidate could be elected to a Board despite being opposed by the vast majority of the community members.

4. Contractual Rights vs. Legislative Mandates: The Respondent argued that prohibiting delegate voting would unconstitutionally impair the contractual rights of the Association and its members. Critique this argument using the ALJ’s perspective that the “association is its members.”

5. Defining the Voter: Explore the irony identified by the ALJ in the Respondent’s claim that individual members are not “disenfranchised” because they have no right to vote for Board members under the Association’s Declaration. How does this claim conflict with the requirements of A.R.S. §33-1812(A)?

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Part IV: Glossary of Key Terms

Definition

A.R.S. §33-1812(A)

The Arizona Revised Statute that prohibits votes allocated to a unit from being cast via proxy after the period of declarant control ends.

Administrative Law Judge (ALJ)

The presiding official (in this case, Michael K. Carroll) who hears evidence and issues a decision in a dispute involving state agency regulations.

Absentee Ballot

A method of voting allowed by statute that permits a member to cast their vote without being physically present at a meeting.

Articles of Incorporation

One of the primary governing documents of the Association that establishes its existence as a legal entity.

By-Laws

The rules adopted by the Association for the regulation and management of its affairs.

Declaration (CC&Rs)

The Declaration of Covenants, Conditions, and Restrictions; the legal document that outlines the rules and structure of the planned community.

Declarant Control

A period during which the developer/builder maintains control over the association before it is turned over to the homeowners.

Discretion

The freedom or power of a delegate to make a decision (such as a vote) based on their own judgment rather than a mandate from others.

Disenfranchisement

The deprivation of a right or privilege, specifically the right to vote.

Petitioner

The party who brings a legal petition or claim to the court (in this case, William M. Brown).

A person authorized to act as a substitute for another, particularly for voting purposes.

Respondent

The party against whom a legal petition is filed (in this case, Terravita Community Association, Inc.).

Voting Delegate

A representative elected by a neighborhood within the community to cast the collective votes of that neighborhood in Association matters.

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End of Study Guide

Case Summary: William M. Brown v. Terravita Community Association, Inc. Case No. 07F-H067035-BFS

Hearing Details The hearing was held on August 9, 2007, before Administrative Law Judge Michael K. Carroll at the Office of Administrative Hearings in Phoenix, Arizona1,2. The dispute involved Petitioner William M. Brown, a lot owner, and Respondent Terravita Community Association, Inc., a planned community consisting of 1,380 homes1,3.

Key Facts and Background Terravita is divided into 22 neighborhoods. Under its governing documents, members in each neighborhood elect a “voting delegate” rather than voting directly for the Board of Directors3,4. These delegates possess sole discretion to cast votes in Board elections on behalf of the neighborhood5.

On May 15, 2007, the Association held an election for three Board positions. Eighteen voting delegates cast votes representing 1,094 members6. Following this election, the Petitioner filed a challenge alleging that this “delegate” system constituted voting by proxy, which is prohibited by Arizona state law2,7.

Legal Issue The central legal issue was whether a “delegate” form of representative government violates A.R.S. §33-1812(A), which states that “votes allocated to a unit may not be cast pursuant to a proxy”7,8.

Key Arguments

Petitioner’s Position: The Petitioner argued that the neighborhood voting delegate system functions as a proxy vote, thereby violating the statutory prohibition7.

Respondent’s Position: The Association argued that delegates are not proxies. They contended that proxies are a form of “vote delivery,” whereas delegates represent a form of “corporate governance”9. Furthermore, the Association argued that under their documents, individual owners have no right to vote for the Board directly, meaning there was no individual vote to be cast by proxy in the first place10. They also claimed that ruling against the delegate system would impair contractual rights11.

Tribunal Analysis and Findings The Administrative Law Judge rejected the Association’s arguments, providing the following legal analysis:

1. Definition of Proxy: Citing Black’s Law Dictionary, the ALJ defined a proxy as one authorized to act as a substitute for another. Because delegates are authorized to act as substitutes for groups of members, the ALJ determined they are, by definition, proxies9,12.

2. Disenfranchisement: The ALJ noted that the delegate system creates a “unique form of proxy” that is more restrictive than traditional proxies. Unlike standard proxies, which can be revoked by the member, Terravita members cannot revoke their delegation or exercise individual preference once a delegate is elected13. The system effectively disenfranchised 1,362 of the 1,380 members in the Board election, allowing as few as 12 delegates to decide the outcome14.

3. Legislative Intent: The ALJ found that the Association’s argument—that members technically have no vote to proxy—was an attempt to circumvent the Legislature’s intent to prohibit proxies and prevent fraud15,16.

4. Contractual Rights: The ALJ dismissed the claim regarding impairment of contract, noting that an association is its members, and requiring membership-wide voting does not compromise the association’s rights17.

Final Decision and Order The ALJ ruled that the voting delegate system creates a “distinction without a difference” and that delegates are proxies18. Consequently, the use of delegates violates the clear language of A.R.S. §33-1812(A)18.

Outcome:

• The Respondent was ordered to abide by A.R.S. §33-1812(A), prohibiting votes cast pursuant to a proxy18.

• The Respondent was ordered to reimburse the Petitioner’s filing fee of $55019.

The decision was issued on September 6, 200719.

Case Participants

Petitioner Side

  • William M. Brown (petitioner)
    Lot owner and member of Association

Respondent Side

  • Kristina L. Pywowarczuk (Respondent Attorney)
    Ekmark & Ekmark, LLC
  • Lynn M. Krupnik (Respondent Attorney)
    Ekmark & Ekmark, LLC
  • Quentin T. Phillips (Respondent Attorney)
    Ekmark & Ekmark, LLC
    Listed in mailing distribution

Neutral Parties

  • Michael K. Carroll (ALJ)
    Office of Administrative Hearings
  • Robert Barger (Agency Official)
    Department of Fire Building and Life Safety
    H/C (Hearing Coordinator or similar)
  • Joyce Kesterman (Agency Official)
    Department of Fire Building and Life Safety

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