Case Summary
| Case ID | 14F-H1414007-BFS |
|---|---|
| Agency | DFBLS |
| Tribunal | OAH |
| Decision Date | 2014-11-24 |
| Administrative Law Judge | M. Douglas |
| Outcome | The Tribunal found the Respondent violated CC&R 8(B) by not following the percentage-based assessment method. The Petitioner prevailed and was awarded the filing fee reimbursement. |
| Filing Fees Refunded | $550.00 |
| Civil Penalties | $200.00 |
Parties & Counsel
| Petitioner | Greg Fish | Counsel | — |
|---|---|---|---|
| Respondent | Flynn Lane Biltmore Assoc, Inc. | Counsel | Craig Armstrong |
Alleged Violations
CC&R 8(B)
Outcome Summary
The Tribunal found the Respondent violated CC&R 8(B) by not following the percentage-based assessment method. The Petitioner prevailed and was awarded the filing fee reimbursement.
Key Issues & Findings
Incorrect Assessment Method
Petitioner alleged assessments were billed incorrectly as equal splits among units rather than prorated based on proportionate share of Common Expenses as required by CC&Rs. Respondent admitted to the practice but cited historical precedent.
Orders: Respondent shall fully comply with applicable provisions of its CC&Rs in the future. Respondent shall pay Petitioner filing fee of $550.00. Respondent shall pay civil penalty of $200.00.
Filing fee: $550.00, Fee refunded: Yes, Civil penalty: $200.00
Disposition: petitioner_win
- CC&R 8(B)
- CC&R 7
Video Overview
Audio Overview
Decision Documents
14F-H1414007-BFS Decision – 416772.pdf
14F-H1414007-BFS Decision – 418764.pdf
14F-H1414007-BFS Decision – 423789.pdf
14F-H1414007-BFS Decision – 416772.pdf
14F-H1414007-BFS Decision – 418764.pdf
14F-H1414007-BFS Decision – 423789.pdf
Administrative Hearing Briefing: Greg Fish vs. Flynn Lane Biltmore Assoc., Inc.
Executive Summary
This briefing document details the administrative adjudication of Case No. 14F-H1414007-BFS between Petitioner Greg Fish and Respondent Flynn Lane Biltmore Assoc., Inc. (Biltmore). The dispute centered on Biltmore's long-standing practice of splitting homeowner assessments equally among all units, which directly contradicted the association’s Covenants, Conditions, and Restrictions (CC&Rs) requiring prorated assessments based on a unit's percentage ownership of common elements.
Following a hearing held on November 4, 2014, Administrative Law Judge (ALJ) M. Douglas found that Biltmore had knowingly violated its governing documents for decades. The ALJ ordered Biltmore to align its future billing practices with the CC&Rs, reimburse the Petitioner’s filing fee, and pay a civil penalty. The decision was certified as the final administrative action on January 8, 2015.
Analysis of Key Themes
1. Conflict Between Governing Documents and Historical Practice
The central conflict in this matter was the discrepancy between the recorded CC&Rs and a 46-year-old "policy" of equalized assessments.
- The CC&R Mandate: Provision 8(B) explicitly states that each owner's share of common expenses shall be "equal to the said Owner’s undivided percentage ownership of the Common Elements."
- The Historical Deviation: Since 1968, the association split assessments evenly. Respondent testimony suggested that the original developer and subsequent boards felt the price difference between two- and three-bedroom units (initially 43 cents) was too negligible to warrant the complexity of prorated billing.
2. Knowledge and Intransigence of the Board
Testimony revealed that both past and current management were aware of the CC&R requirements but chose not to act until legal pressure was applied.
- Managerial Awareness: Former community manager Michael Latz confirmed the Board understood they were not following the CC&Rs but continued the equal-split policy regardless.
- Member Protest: Petitioner Greg Fish testified that he repeatedly informed the association of the improper billing, but the association remained "intransigent."
- Recent Board Action: While the new Board (installed November 2013) acknowledged the error, they delayed implementing changes until the 2015 budget, claiming they lacked sufficient time to adjust the 2014 budget.
3. Financial Impact and Overcharging
The improper billing method resulted in quantifiable financial harm to owners of smaller units or those with lower percentage ownership.
- Assessment Discrepancies: While the original difference was cents, testimony indicated that by 2014, the difference between billing methods amounted to approximately $17.00 per month.
- Calculated Overcharges: Estimates of the Petitioner's overcharges varied between witnesses:
- Karen Jackson (Petitioner's Manager): Calculated an overcharge of $1,860.68 over six years.
- Maureen Watrous (Biltmore Manager): Admitted to an overcharge of $1,198.08 over six years, plus $213.33 for a special assessment, totaling $1,411.41.
Important Quotes and Contextual Significance
| Quote | Source/Context | Significance |
|---|---|---|
| "The Association at that time did not feel the difference was great enough to split so they moved forward charging both the 2 and 3 bedrooms equal amounts… This policy has not changed in 46 years." | Respondent’s Answer to the Petition | Admission that the association knowingly ignored its legal governing documents for nearly half a century for the sake of convenience. |
| "Mr. Latz stated that he and the Board… understood that Biltmore was not following the CC&Rs for assessments. Mr. Latz testified that despite this knowledge, Biltmore continued to split assessments equally." | Findings of Fact (Testimony of Michael Latz) | Establishes that the violation was not an oversight but a conscious decision by the association's leadership. |
| "Mr. Tower testified that he believed that the previous Boards had followed the expressed direction of the community." | Findings of Fact (Testimony of Thomas E. Tower) | Highlights the association's defense that "community preference" took precedence over statutory and contractual obligations. |
| "This Tribunal concludes that Biltmore violated the charged provision of Biltmore’s CC&R No. 8(B)." | Conclusions of Law | The definitive legal finding that historical practice does not supersede recorded CC&Rs. |
Summary of Testimony
| Witness | Role | Key Evidence Provided |
|---|---|---|
| Michael Latz | Former Community Manager | Credibly testified that the Board knew they were violating CC&Rs but continued the practice anyway. |
| Gregory James Fish | Petitioner / Owner | Testified to his repeated, ignored attempts to bring the association into compliance; noted there are four different unit sizes that should be assessed by square footage. |
| Karen Jackson | Petitioner’s Property Manager | Provided an analysis showing the Petitioner was overcharged by $1,860.68 over a six-year period. |
| Maureen Watrous | Current Property Manager | Acknowledged the overcharges (calculating them at $1,411.41) and noted the Board finally voted on Nov 1, 2014, to comply starting Jan 2015. |
| Thomas E. Tower | Board President | Admitted he knew of the percentage assessment requirement since the 1970s but claimed the RTC mandated equalized assessments when it held units in the 1980s. |
Actionable Insights and Final Order
The Administrative Law Judge's decision provides a clear framework for HOA governance and the consequences of non-compliance with governing documents:
- Governing Document Supremacy: Homeowners' associations cannot rely on "historical policy" or "community preference" to override recorded CC&Rs. Any change to assessment methods must be done through formal amendment of the CC&Rs, not by Board vote or custom.
- Financial Restitution and Penalties:
- Compliance: Biltmore was ordered to fully comply with CC&R assessment provisions moving forward.
- Filing Fee Reimbursement: Biltmore was ordered to pay the Petitioner $550.00 within 30 days.
- Civil Penalty: The Department imposed a $200.00 civil penalty against the association for the violation.
- Procedural Finality: The decision became the final administrative action after the Department of Fire, Building and Life Safety failed to take action to reject or modify the ALJ's decision by the December 30, 2014, deadline. Parties seeking further relief must petition for a rehearing or seek review in Superior Court.
Study Guide: Greg Fish v. Flynn Lane Biltmore Assoc, Inc. Legal Case Analysis
This study guide provides a comprehensive analysis of the administrative legal proceedings in the case of Greg Fish v. Flynn Lane Biltmore Assoc, Inc. (Case No. 14F-H1414007-BFS). It examines the conflict between established community practices and the legal requirements of condominium governing documents.
Case Overview and Key Concepts
The case centers on a dispute between a unit owner, Greg Fish, and his condominium association, Flynn Lane Biltmore Assoc, Inc. (Biltmore). The primary conflict involves the methodology used to calculate monthly and special assessments.
Central Legal Issue
The core issue was whether Biltmore violated its Covenants, Conditions, and Restrictions (CC&Rs) by billing assessments equally across all units instead of prorating them based on each unit's proportionate share of common expenses, as expressly required by CC&R No. 8(B).
Historical Context and Arguments
- The 46-Year Practice: Since 1968, the association had split assessments equally. Originally, the difference between two- and three-bedroom units was only $0.43, which the association at the time deemed negligible. By 2014, this difference had grown to approximately $17.00 per month.
- The RTC Influence: Testimony indicated that during the 1980s, when the Resolution Trust Corporation (RTC) took possession of several units, it mandated the use of equalized assessments.
- Board Knowledge: Witnesses testified that the Board of Directors was aware they were not following the CC&Rs but continued the equal-split practice, citing community preference and the difficulty of changing the CC&Rs.
The Administrative Process
The case was heard by the Office of Administrative Hearings under the authority of the Arizona Department of Fire, Building and Life Safety. The Administrative Law Judge (ALJ) presided over a hearing where testimony and evidence were presented, leading to a recommended order that was eventually certified as a final agency action.
Short-Answer Practice Questions
1. Who are the primary parties involved in this matter? The Petitioner is Greg Fish, a residence owner and member of the association. The Respondent is Flynn Lane Biltmore Assoc, Inc., a condominium association located in Phoenix, Arizona.
2. What specific provision of the CC&Rs was the Respondent accused of violating? The Respondent was accused of violating CC&R 8(B), which stipulates that a unit owner's proportionate share of assessments shall be equal to the owner’s undivided percentage ownership of the common elements.
3. What was the Respondent’s primary defense for splitting assessments equally? The Respondent argued that the practice had been in place for 46 years, that the original cost difference was minimal ($0.43), and that the majority of unit owners preferred the equalized assessment method.
4. According to the testimony of Maureen Watrous, how much was Greg Fish overcharged over the last two years of regular and special assessments? Ms. Watrous calculated the total overcharge for the last two years to be $1,411.41 ($1,198.08 for regular assessments and $213.33 for a special assessment).
5. What is the standard of proof required in this administrative hearing? The standard of proof is a "preponderance of the evidence," meaning the evidence must persuade the finder of fact that the claim is more likely true than not.
6. What were the specific terms of the ALJ’s Recommended Order? The ALJ ordered Biltmore to:
- Fully comply with its CC&Rs in the future.
- Pay the Petitioner’s filing fee of $550.00.
- Pay a civil penalty of $200.00 to the Department.
Essay Prompts for Deeper Exploration
1. The Supremacy of Governing Documents vs. Historical Practice
Discuss the legal tension between a homeowners' association’s long-standing historical practices and its recorded CC&Rs. In the case of Biltmore, the association knowingly ignored its CC&Rs for over four decades because the "policy had not changed in 46 years." Analyze why the ALJ found the association in violation despite the longevity of the practice and the alleged preference of the majority of the community.
2. Evidence and Witness Credibility in Administrative Hearings
Evaluate the role of witness testimony in establishing the "preponderance of the evidence." Compare the testimony of Michael Latz, the former community manager, with that of Thomas E. Tower, the Board President. How did their admissions regarding the Board's knowledge of the CC&Rs impact the ALJ’s findings of fact and subsequent conclusions of law?
3. The Financial Implications of Assessment Methodologies
Examine the financial impact of the two assessment methods discussed in the case (equal split vs. percentage ownership). Use the data provided by Karen Jackson and Maureen Watrous regarding Mr. Fish's overcharges to explain how a seemingly small monthly discrepancy can result in significant financial liability for an association over time.
Glossary of Important Terms
| Term | Definition |
|---|---|
| Administrative Law Judge (ALJ) | A presiding officer who conducts hearings and issues decisions for administrative agencies. |
| A.R.S. § 41-2198.01 | The Arizona Revised Statute that permits homeowners or associations to file petitions regarding violations of planned community documents. |
| CC&Rs | Covenants, Conditions, and Restrictions; the legal documents that govern a common interest development. |
| Common Elements | Portions of a condominium or planned community owned by all owners or the association, rather than an individual unit owner. |
| Motion to Strike | A legal request to remove certain portions of a record or pleading. |
| Petitioner | The party who initiates a legal action or petition (in this case, Greg Fish). |
| Preponderance of the Evidence | The standard of proof in most civil and administrative cases; it means a proposition is "more likely true than not." |
| Prorated | Divided or distributed proportionately according to a specific factor (in this case, square footage or percentage of ownership). |
| Respondent | The party against whom a legal action or petition is filed (in this case, Flynn Lane Biltmore Assoc, Inc.). |
| RTC (Resolution Trust Corporation) | A government-owned asset management company that, according to testimony, mandated equalized assessments at Biltmore during the 1980s. |
| Special Assessment | A one-time fee charged to unit owners for unforeseen expenses or specific projects outside the regular budget. |
The 46-Year Mistake: Why "We’ve Always Done It This Way" Failed in Greg Fish vs. Biltmore Assoc.
Can a homeowners association legally ignore its own recorded CC&Rs for nearly half a century simply because "it’s always been done that way"? In the administrative case of Greg Fish vs. Flynn Lane Biltmore Assoc, Inc., the Office of Administrative Hearings (OAH) dismantled the myth that community tradition can override recorded property law. This case serves as a stark warning: when a Board’s fiduciary duty to follow the law clashes with administrative convenience, the law—and the homeowners it protects—will eventually prevail.
The Core Conflict: Square Footage vs. Per-Capita Billing
At the heart of the dispute was a fundamental breach of the association's governing documents regarding how monthly assessments were calculated. For 46 years, the association chose "fairness" through equality, rather than the "legality" of pro-rata distribution.
- The Provision (CC&R 8-B): The recorded documents explicitly mandate that each unit owner’s proportionate share of common expenses must be based on that owner’s "undivided percentage ownership of the Common Elements." In short, assessments must be pro-rata based on square footage.
- The Practice: Since 1968, the association utilized an "equalized billing" method, splitting assessments evenly across all units regardless of size.
- The Compounding Error: When the community was developed, the developer noted that the assessment difference between two- and three-bedroom units was a mere 43 cents. Deciding this was negligible, they opted for equal billing. By 2014, however, this administrative shortcut had ballooned into a $17.00 per month discrepancy—a significant financial burden for owners of smaller units.
Testimonial Breakdown: Admissions of Non-Compliance
The hearing revealed a pattern of "knowing non-compliance," where Board members and managers were fully aware of the breach but relied on community inertia to maintain the status quo.
Michael Latz (The "Smoking Gun" Admission) As the former community manager, Mr. Latz provided the most damaging testimony. He admitted that both he and the Board of Directors understood that the association was not following the CC&Rs for assessments. Despite this knowledge, they continued the equal-split method, even as Latz privately harbored concerns that certain unit owners were being forced to pay more than their legal share.
Greg Fish (The Persistent Petitioner) An owner since 2002, Mr. Fish testified to a decade-long struggle against Board "intransigence." He highlighted that while the developer’s original math only considered two unit types, the community actually consists of four distinct unit sizes. Despite his repeated formal protests that the association was in violation of the law, his concerns were ignored until legal action was initiated.
Maureen Watrous (The Transitionary Manager) The current manager acknowledged that the association had been billing incorrectly for decades, including a 2013 special assessment. Notably, she testified that the Board only began taking concrete steps to create a compliant, percentage-based budget for 2015 after Mr. Fish filed his petition.
Thomas Tower (The "Community Preference" Defense) The Board President, an owner since 1976, admitted he had been aware of the pro-rata assessment requirement since the 1970s. He defended the Board’s inaction by claiming they were following the "expressed direction of the community." He also cited a belief—unsupported by recorded amendments—that the equalized method had been mandated by the Resolution Trust Corporation (RTC) during a 1980s receivership period.
The Financial Toll: Calculating the Overcharges
The hearing established the exact cost of the association's failure to follow its own rules. By comparing the analysis of the Petitioner’s representative and the Association’s own manager, the scale of the error over time became undeniable.
Financial Impact Analysis
| Source | Timeframe | Estimated Overcharge |
|---|---|---|
| Karen Jackson (Petitioner's Rep) | 6 Years | $1,860.68 |
| Maureen Watrous (Assoc. Manager) | 6 Years | $1,198.08 |
| Maureen Watrous (Assoc. Manager) | 2 Years | $1,411.41* |
\Includes a specific $213.33 overcharge from a 2013 special assessment.*
The Administrative Law Judge's Decision
Administrative Law Judge M. Douglas applied the "Preponderance of the Evidence" standard, determining that the Petitioner’s claims were more likely true than not. Given the Association’s own admissions of known non-compliance, the Judge ruled that the Association had violated CC&R 8(B).
Recommended Order: "It is ORDERED that Petitioner be deemed the prevailing party in this matter. It is further ORDERED that Biltmore shall fully comply with the applicable provisions of its CC&Rs in the future. It is further ORDERED that Biltmore shall pay Petitioner his filing fee of $550.00… and pay a civil penalty in the amount of $200.00 to the Department."
Conclusion: Key Takeaways for HOA Boards and Members
The Fish vs. Biltmore case stands as a landmark example of why "tradition" is no defense for a breach of fiduciary duty.
- CC&Rs Are Not Suggestions: Recorded governing documents are legally binding contracts. No matter how much time has passed—even 46 years—the Board is the steward of these rules and must follow them until they are formally amended.
- Fiduciary Duty Trumps Community Consensus: A Board’s duty is to the law and the recorded documents, not the "preferred direction" of a majority of neighbors. If a community wants to change an assessment method, they must pass a formal amendment, not simply vote to ignore the current rules.
- The Cost of Inaction Compounds: What began as a 43-cent oversight became a $17.00-per-month violation. Boards that ignore "small" discrepancies risk substantial legal and financial exposure as those errors grow over decades.
- OAH is a Powerful Tool for Redress: This case proves that the Office of Administrative Hearings provides a viable, structured venue for homeowners to hold their associations accountable for violations without the prohibitive costs of Superior Court.
Post-Script: This decision was officially certified as the final administrative decision of the Department of Fire, Building and Life Safety on January 8, 2015, by Acting Director Lewis D. Kowal, after the Department took no action to modify the Administrative Law Judge's recommendation.
Case Participants
Petitioner Side
- Greg Fish (petitioner)
Flynn Lane Biltmore Assoc, Inc. (Member)
Also referred to as Gregory James Fish - Karen Jackson (witness)
Property manager for Mr. Fish
Respondent Side
- Philip Brown (attorney)
Brown Alcott, PLLC - Craig Armstrong (attorney)
Brown Alcott, PLLC / Brown-Olcott, PLLC / The Brown Law Group, PLLC - Maureen Watrous (witness)
Flynn Lane Biltmore Assoc, Inc.
Property manager for Biltmore - Thomas E. Tower (witness)
Flynn Lane Biltmore Assoc, Inc.
Board President
Neutral Parties
- M. Douglas (ALJ)
Office of Administrative Hearings - Gene Palma (Agency Director)
Department of Fire, Building and Life Safety - Joni Cage (Agency Staff)
Department of Fire, Building and Life Safety
c/o for Gene Palma - Cruz Serrano (scribe)
Signatory on mailing list - Michael Latz (witness)
Previous community manager for Biltmore - Lewis D. Kowal (Acting Director)
Office of Administrative Hearings
Certified the ALJ Decision - Rosella J. Rodriguez (scribe)
Signatory on mailing list for The Brown Law Group