Jill Faucher v Redfield Park Unit Owners Association, Inc.

Case Summary

Case ID26F-H056-REL
Agency
TribunalState of Arizona Office of Administrative Hearings
Decision Date2026-07-02
Administrative Law JudgeJC
Outcome
Filing Fees Refunded
Civil Penalties$0.00

Parties & Counsel

PetitionerJill Patricia FaucherCounselSelf-represented
RespondentRedfield Park Unit Owners Association, Inc.CounselCHDB Law LLP

Alleged Violations

No violations listed

Video Overview

Audio Overview

Decision Documents

26F-H056-REL Decision – 1432515.pdf

(55.8 KB)

26F-H056-REL Decision – 1442122.pdf

(242.0 KB)

Briefing Document: Jill Faucher v. Redfield Park Unit Owners Association, Inc.

Executive Summary

The matter of Jill Faucher v. Redfield Park Unit Owners Association, Inc. (Case No. 26F-H056-REL) centers on a dispute regarding the classification of a failed roof drainage pipe and the subsequent responsibility for interior damage caused by water intrusion. The Petitioner, Jill Faucher, alleged that the Association violated Arizona Revised Statutes (A.R.S.) §§ 33-1212 and 33-1253, as well as several sections of the Association’s Covenants, Conditions, and Restrictions (CC&Rs).

The core of the conflict involves a leak discovered in late September 2025. While the Association eventually repaired the failed drainage pipe, it denied responsibility for the resulting interior damage to the Petitioner's unit and refused to file a claim under its master insurance policy. The Association contended the pipe was a "limited common element" serving only the Petitioner’s unit, whereas the Petitioner and her expert witness argued it was a "common element" serving a shared monolithic roof. The Administrative Law Judge (ALJ) Jenna Clark presided over the hearing on June 12, 2026, to determine whether the Association’s actions constituted a breach of statutory or governing document obligations.


Detailed Analysis of Key Themes

1. Classification of the Infrastructure: Common vs. Limited Common Element

The primary technical dispute involves whether the failed drainage pipe is a "common element" (Association responsibility) or a "limited common element" (Owner responsibility for costs).

  • Petitioner’s Position: The roof is a monolithic, shared structure with no partitions between units. Because the drainage system serves this shared structure, any failure within it affects the entire building infrastructure. The Petitioner cited CC&R Section 2.4(6), which states that items serving more than a single unit are common elements.
  • Respondent’s Position: The Association argued that while the pipe is part of the common elements, it is specifically a "limited common element" because it serves only Unit 1009 and the adjacent unit, rather than the entire 68-unit community. They maintained that under Section 7.3, the maintenance of such elements—and certainly the interior damage resulting from their failure—is the owner's burden.
2. Timeliness of Response and Mitigation

A significant portion of the testimony focused on the 15-day interval between the initial report of the leak and the final repair.

DateEvent
September 26, 2025Petitioner first notices water intrusion and alerts property management.
October 8, 2025Roofing company (Five Guys Roofing) inspects; applies temporary tar seal.
October 10, 2025Board President and Property Manager inspect unit; determine it is likely a pipe issue.
October 11, 2025Emergency plumber (Omega Plumbing) repairs the pipe; Petitioner requests immediate mold/water remediation.
October 22, 2025Association’s attorney formally denies the request for interior remediation.

The Petitioner argued that the 12-day delay in getting a contractor to the site caused a "visual stain" to evolve into significant ceiling collapse and mold growth. The Association defended the delay, citing the "inclement weather" of the rainy season and the unavailability of preferred vendors.

3. Insurance Obligations and A.R.S. § 33-1253

The dispute regarding the master insurance policy involves the Association's refusal to tender a claim.

  • The Denial: The Association issued a written denial stating the damage was caused by "ordinary wear and tear," which they classified as a non-insurable event.
  • The Deductible Factor: The Association further noted that the total cost of the pipe repair ($6,245) did not exceed the $10,000 water damage deductible.
  • Statutory Compliance: Under A.R.S. § 33-1253, an Association must provide a written decision within 10 business days of a loss report. The Association argued they met this by providing the written denial and reasons on November 7 and November 21, 2025.
4. Expert Testimony on Causation and Standards

Christopher Ackerlund, a licensed contractor and public adjuster, provided testimony regarding the physical state of the property. He confirmed the "monolithic urethane foam roof" covered multiple units without separation. He argued that the failure occurred at a connection point (Fernco fitting) within the common area space (above the interior ceiling boundary). He emphasized that the lack of prompt mitigation allowed microbial growth and exacerbated structural damage.


Important Quotes with Context

On Component Classification

"The evidence will show that the failed pipe is part of the roof drainage system serving a shared roof structure and therefore constitutes a common element under the association's governing documents… the failure occurred outside my maintenance responsibilities." — Jill Faucher, Petitioner (Context: Opening statement regarding why the Association should be liable for all damages).

On Professional Observations

"Flat roofs are so pertinent because there's no pitch so the water doesn't shed off naturally… It is a shared drainage system on a monolithic non-division roof… the damages got exacerbated by not mitigating the water damage." — Christopher Ackerlund, Expert Witness (Context: Describing the roof's function and the necessity of immediate drying).

On the Association’s Legal Defense

"The association agrees that the roof and drainage pipe are a portion of the common elements but more particularly a limited common element… the amount of the repair did not exceed the water deductible amount of $10,000. The damage… was not caused by an insurable event." — Ashley Turner, Esq., Respondent Counsel (Context: Closing argument justifying the denial of the insurance claim and interior repairs).

On Maintenance Boundaries

"Such policy will provide coverage of the common elements only to the edge of the vertical stud walls… everything within the bounds of the planes just described is the responsibility of the owner of the unit." — Sandra Palaich, Board President (Context: Quoting CC&R Section 8.2B to support the "bare walls" insurance policy argument).


Actionable Insights

For Homeowners in Similar Disputes
  • Documentation is Critical: The Petitioner’s use of time-stamped photographs (Exhibits 6.10–6.25) and a comprehensive email log (Exhibit 3.1) was essential in establishing the timeline of worsening damage.
  • Expert Corroboration: Engaging a licensed professional early to provide a written report on causation can counter an Association’s "wear and tear" or "limited common element" designations.
  • Understand the Deductible: If the cost of damage is lower than the Association's master policy deductible, the likelihood of a claim being tendered is minimal, shifting the focus to whether the Association was negligent in its maintenance duties.
For Association Boards and Management
  • Statutory Timelines: To comply with A.R.S. § 33-1253, Boards must respond in writing within 10 business days regarding insurance decisions. Failure to do so, regardless of the merits of the claim, can be a statutory violation.
  • Vendor Availability: Relying solely on "preferred vendors" during peak seasons can lead to delays that exacerbate damages. Having "vetted" secondary options may mitigate claims of negligence.
  • Clarity in CC&Rs: The distinction between "Common Elements" and "Limited Common Elements" often leads to litigation. Boards should ensure that definitions of "utility fixtures" and "pipes" serving one vs. multiple units are clearly communicated to owners before incidents occur.
Legal Jurisdictional Note

The Administrative Law Judge noted that claims for "breach of contract" or "negligence" related to the interior of the unit may fall outside the specific jurisdiction of the Administrative Tribunal and might require separate civil litigation, though the tribunal can rule on the statutory and CC&R violations themselves.

Study Guide: Faucher v. Redfield Park Unit Owners Association, Inc.

This study guide provides a comprehensive overview of the administrative hearing regarding Case No. 26F-H056-REL. It synthesizes the legal arguments, factual timelines, and governing documents involved in the dispute between Petitioner Jill Faucher and Respondent Redfield Park Unit Owners Association, Inc.


I. Key Concepts and Case Overview

The Core Dispute

The matter involves an allegation by Jill Faucher (Petitioner) that the Redfield Park Unit Owners Association (Respondent) violated Arizona Revised Statutes (A.R.S.) and the Association’s Declaration (CC&Rs). The central issue is the Association’s refusal to submit a master insurance claim for interior damage to Faucher’s unit caused by the failure of a shared roof drainage pipe.

Central Arguments
  • Petitioner’s Position: The failed drainage pipe is a "common element" because it serves a shared roof structure. The Association’s 12-to-15-day delay in responding to the leak exacerbated the damage, leading to mold and structural ceiling failure. Petitioner contends the Association is responsible for the resulting interior repairs under CC&R Section 7.1 and A.R.S. § 33-1253.
  • Respondent’s Position: The pipe is a "limited common element" serving only the Petitioner’s unit. Under the "bare walls" insurance policy and CC&R Section 7.3, the Association is responsible for the pipe repair itself but not the interior unit damage (e.g., drywall, paint). Furthermore, the repair cost was below the Association’s $10,000 water damage deductible.
Governing Legal Framework
  • A.R.S. § 33-1212: Relates to the description of condominium unit boundaries.
  • A.R.S. § 33-1253: Governs insurance requirements for condominiums and the process for reporting losses.
  • CC&R Section 2.2: Defines unit boundaries (e.g., the underside of the finished ceiling is the upper boundary).
  • CC&R Section 7.1: Outlines the Association’s responsibility for maintaining common elements and structural elements like the roof.
  • CC&R Section 7.3: Outlines the owner’s responsibility for maintaining the interior portions of the unit.

II. Short-Answer Practice Questions

1. What specific event triggered the initial water intrusion on September 26, 2025? Answer: A rain occurrence in the neighborhood caused water to leak through the ceiling of Unit 1009.

2. How long did it take for a roofing contractor to perform the first inspection after the initial notice? Answer: It took 12 days (not until October 8, 2025) for a roofer to inspect the leak.

3. What did the roofing company (Five Guys Roofing) initially do as a temporary measure? Answer: They sealed cracks on the roof with tar on October 8, 2025.

4. According to the plumber (Omega Plumbing), what was the specific cause of the leak? Answer: A crack in the drainage pipe, which required cutting the ceiling in the third-floor bathroom to access.

5. Why did the Association claim the master insurance policy did not cover the loss? Answer: They cited two main reasons: (1) the damage was caused by "ordinary wear and tear," which they argued is not an insurable event, and (2) the repair costs did not exceed the $10,000 water deductible.

6. What is the significance of the "upper horizontal boundary" defined in CC&R Section 2.2? Answer: It establishes that everything from the underside of the finished but undecorated ceiling downward is part of the Unit (owner responsibility), while everything above that plane is generally a Common Element.

7. Who is Christopher Ackerlund, and what was his role in the hearing? Answer: He is a licensed contractor (holding five licenses, including plumbing and residential construction) who acted as an expert witness for the Petitioner. He inspected the unit on October 28, 2025.

8. What was the Association’s specific defense regarding the delay in hiring a contractor? Answer: The Association argued that the rainy season made it "impossible" to find available contractors and that repairs could not be made safely while it was actively raining.


III. Essay Questions for Deeper Exploration

1. The Distinction Between Common and Limited Common Elements

Analyze the conflicting interpretations of the drainage pipe. Petitioner’s expert argues the pipe is a "common element" because it sits under a monolithic, shared roof with no dividing walls. Respondent argues it is a "limited common element" because it exclusively serves one unit. Using CC&R Section 2.4(6), discuss how the "exclusive use" of a utility fixture determines maintenance and cost responsibility.

2. Duty of Mitigation and the Timeline of Repairs

The Petitioner argues that the 15-day delay between the first report and the final repair caused the damage to progress from a "visual stain" to a collapsed ceiling with microbial growth. Evaluate the Association’s duty to act "reasonably promptly" under A.R.S. § 33-1253. Was the delay justified by weather conditions, or did it constitute a failure of the Association’s maintenance obligations under CC&R Section 7.1?

3. "Bare Walls" Policies and Interior Responsibility

Explore the implications of a "Bare Walls" insurance policy as described in the Association’s Certificate of Liability. If the Association is responsible for the "structure" but the owner is responsible for everything from the "vertical stud walls" inward, how should liability be assigned when a common element failure causes damage to an owner’s interior? Reference CC&R Section 8.2B in your response.


IV. Glossary of Important Terms

TermDefinition
A.R.S. § 33-1253Arizona statute governing condominium insurance; requires associations to provide written reasons if they decline to file a claim.
Bare Walls PolicyAn insurance arrangement where the association insures only the unfinished structure (studs, subfloor, rafters), leaving the owner responsible for drywall, flooring, and finishes.
CC&RsCovenants, Conditions, and Restrictions; the enforceable contract between the Association and unit owners.
Common ElementPortions of the condominium development managed and maintained by the Association for the benefit of all members (e.g., the roof).
DeductibleThe amount an insured party must pay out-of-pocket before an insurance provider covers a claim; in this case, $10,000 for water damage.
Fernco FittingA rubberized plumbing fitting used to connect or repair pipes; identified as the location of the repair in the Petitioner's unit.
Limited Common ElementA portion of the common elements reserved for the exclusive use of one or more, but fewer than all, units (e.g., unit-specific drainage pipes).
Microbial GrowthA term used during the hearing to refer to mold or fungus resulting from unmitigated water intrusion.
Monolithic RoofA roof consisting of a single, continuous plane without dividing walls or partitions; used to describe the shared structure between the units in this case.
Rule of Witness SequestrationA procedural rule (invoked by the Petitioner) where non-party witnesses are excluded from the hearing until it is their turn to testify to prevent influenced testimony.

The "Common" Conflict: Lessons from the Redfield Park Drainage Dispute

1. The Homeowner’s Nightmare: A Case Study in Water Intrusion

On September 26, 2025, Jill Faucher discovered every resident’s worst fear: water was actively intruding into her unit at Redfield Park. What began as a ceiling stain quickly escalated into a high-stakes legal dispute over maintenance responsibility and insurance coverage. Despite notifying the Association immediately, Mrs. Faucher endured a grueling wait for professional intervention. Between the discovery and the ultimate repair, multiple rain events occurred, causing her ceiling to fail entirely and water to penetrate as far as her garage.

The conflict centered on a fundamental question of community living: When a shared building component fails and ruins a home's interior, who is left holding the bill? This case highlights the thin line between a "common element" and a "unit," and how the classification of a single pipe can determine thousands of dollars in liability. For Jill, the wait was 15 days of watching her home deteriorate while the Association grappled with vendor availability during a relentless rainy season.

2. Anatomy of the Dispute: Common vs. Limited Common Elements

The technical heart of this case involves a failed roof drainage pipe. Its classification is critical because it dictates whether the repair and resulting damages fall under the Association’s master policy or the owner’s individual responsibility.

  • The Petitioner’s View (Christopher Ackerlund’s Testimony): Licensed contractor Christopher Ackerlund testified that the community features a "monolithic urethane roof"—one continuous, shared plane covering multiple units with "no dividing parapets or division walls." He argued that because the roof is a single shared component, the drainage pipe supports the entire structure and "serves more than one unit." Therefore, it must be considered a "common element" under CC&R Section 2.2.
  • The Association’s View (Sandra Palaich & Holly Turner’s Testimony): The Board and property management classified the pipe as a "limited common element." Citing CC&R Section 2.4(6), which refers to "chutes, flues, ducts, or similar improvements," they argued that because this specific pipe appeared to exclusively serve Unit 1009, its maintenance costs and any resulting damage were the responsibility of the homeowner under Section 7.3(g).

The dispute hinges on the specific language found in the community’s declaration:

"All other portions of the walls, floors and ceilings are part of the Common Elements. All spaces, interior partitions and other fixtures and improvements (including… water and electric pipes, lines or meters) within the boundaries of a Unit which serve only the Unit are part of the Unit, and any such fixtures or improvements located within the boundaries of a Unit but which serve more than one Unit are part of the Common Elements." — CC&R Section 2.2

3. Timeline of a Leak: When Does Delay Become Negligence?

The following timeline illustrates the sequence of events and the friction between the homeowner's need for urgency and the Association's vendor management during the 2025 rainy season.

DateEventAction Taken
Sept 26, 2025Initial Leak DiscoveredPetitioner notifies HOA and property manager of water intrusion.
Sept 27 – Oct 7The 12-Day WaitProperty manager contacts vendors. HOA argues contractors "wouldn't even make repairs while it is actively raining" due to safety.
Oct 8, 2025First InspectionFive Guys Roofing inspects. They apply tar as temporary relief but identify the issue as a pipe.
Oct 9, 2025Second Rain EventCeiling damage worsens significantly; the structure begins to fail.
Oct 10, 2025Board Site VisitBoard members Sandra and Holly view damage and agree on the urgency.
Oct 11, 2025Pipe RepairOmega Plumbing identifies and fixes the cracked drainage pipe.
Oct 22, 2025Denial of ResponsibilityAssociation attorney formally denies responsibility for interior repair costs.
Oct 30/31, 2025Insurance RequestAckerlund formally requests the Association activate its Master Policy.

While the Petitioner argued the delay exacerbated the damage, the HOA maintained they acted reasonably promptly given the "rainy season" backups and the inherent danger of roofing work during active storms.

4. The Insurance Deadlock: The $10,000 Question

Following the repair, the Association’s attorney, Ashley Turner, issued formal denials (November 7 and November 21) regarding the request to file a claim under the master policy. The Association’s refusal was based on a specific legal logic that every homeowner should understand:

  1. "Bare Walls Policy": The Association argued its insurance only covers common structures "to the edge of the vertical stud walls." Under CC&R Section 7.3, interior finishes—drywall, paint, and flooring—are the owner’s responsibility to insure and maintain, regardless of the source of the leak.
  2. "Wear and Tear": The HOA claimed the pipe failure was caused by ordinary deterioration rather than a sudden, "insurable" event like a fire or storm-driven impact.
  3. "$10,000 Water Deductible": Since the pipe repair cost ($6,245) did not exceed the $10,000 Water Deductible, the Association argued that a claim was mathematically impractical.

The HOA’s stance created a "trap" for the owner: the Association acknowledged it was responsible for fixing the pipe, but insisted the owner was responsible for the cost of those repairs and all resulting interior damage because the pipe was "Limited Common."

5. Essential Takeaways for Every Homeowner

  1. Know Your Boundaries: Define your "Unit" vs. "Common Element" based on CC&R Section 2.2. If your documents define the unit as starting at the "finished but undecorated surface," you are likely responsible for the drywall even if a common pipe causes the damage.
  2. The Mitigation Requirement: Do not wait for HOA approval to begin drying or remediation. In Arizona, an HOA's duty to repair does not automatically equal a duty to pay for your drywall. Waiting for a board to "decide" responsibility can lead to secondary damage like mold, for which you may be held liable for failing to mitigate.
  3. Deductible Realities: High master policy deductibles (like the $10,000 Water Deductible here) mean boards rarely file claims for single-unit leaks. Ensure your personal HO-6 policy includes "Loss Assessment" coverage to bridge this gap.
  4. Documentation is Key: This case relied heavily on Petitioner’s evidence, including professional photos of the intrusion (Exhibits 6.10-6.25) and the written expert report from Christopher Ackerlund (Exhibit 5). Without this, the "monolithic roof" argument would have carried much less weight.

6. Closing Statement

The Redfield Park dispute serves as a stark reminder that in Arizona, HOA governance is a matter of contract law. Disputes often hinge not on general fairness, but on the specific "definitional paragraphs" found in a community’s declaration. Understanding the difference between a "Common" and "Limited Common" element—and knowing where your vertical studs begin—is the only way to ensure you are protected before the rain begins to fall.

Case Participants

Petitioner Side

  • Jill Faucher (Petitioner)
    Condominium unit owner of Unit 1009 in Redfield Park who filed the petition regarding interior water damage.
  • Christopher Kyle Ackerlund (Witness / Licensed Contractor)
    Paradigm Shift Design
    Licensed contractor and public insurance adjuster who inspected the leak on behalf of the Petitioner.
  • Michael Phillips (Employee of Contractor)
    Paradigm Shift Design
    Employee of Christopher Ackerlund who assisted in the inspection of the water intrusion.

Respondent Side

  • Sandra Palaich (Witness / Board President)
    Redfield Park Unit Owners Association, Inc.
    Board member at the time of the incident who became the Association's Board President in December 2025.
  • Holly Lee Turner (Witness / Community Manager)
    Associated Asset Management
    Community manager assigned to the Redfield Park HOA.
  • Ashley N. Turner (Counsel for Respondent)
    CHDB Law LLP
    Attorney representing the Respondent during the proceedings.
  • Mark K. Sahl (Counsel for Respondent)
    CHDB Law LLP
    Attorney representing the Respondent; named on the final order transmittal.
  • Rosalie Gladden (Former Board President)
    Redfield Park Unit Owners Association, Inc.
    Former Association Board President who communicated with the Petitioner initially regarding the leak.
  • Ricardo (Administrative Assistant)
    Associated Asset Management
    Assistant to Holly Turner who helped coordinate the scheduling of vendors.

Neutral Parties

  • Jenna Clark (Presiding Administrative Law Judge)
    Office of Administrative Hearings
    Administrative Law Judge who presided over the hearing on June 12, 2026, and issued the final decision.
  • Adam D. Stone (Administrative Law Judge)
    Office of Administrative Hearings
    Administrative Law Judge who issued the scheduling and remote appearance order on June 5, 2026.
  • Sam Fox (Administrative Law Judge)
    Office of Administrative Hearings
    Administrative Law Judge originally assigned to the hearing before it was reassigned to ALJ Jenna Clark.
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate
    Commissioner of the Arizona Department of Real Estate to whom the final decision was transmitted.
  • Christa Musgrave (Observer)
    Observed the administrative hearing.