The Center Court Condominiums Association vs. Klissas, Katrina

Case Summary

Case ID 13F-H1313005-BFS
Agency Department of Fire, Building and Life Safety
Tribunal Office of Administrative Hearings
Decision Date 2013-11-13
Administrative Law Judge M. Douglas
Outcome The HOA's petition was dismissed in its entirety. The Tribunal found the balcony board did not constitute a prohibited enclosure and that the HOA was barred by laches from enforcing the rule after a delay of over 10 years. Regarding wind chimes, the HOA failed to prove the homeowner exceeded the permitted number. The homeowner was deemed the prevailing party.
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner The Center Court Condominiums Association Counsel Erin McManis
Respondent Katrina Klissas Counsel James B. Rolle III

Alleged Violations

Rule L-9; CC&R Section 9.09
Rule L-8

Outcome Summary

The HOA's petition was dismissed in its entirety. The Tribunal found the balcony board did not constitute a prohibited enclosure and that the HOA was barred by laches from enforcing the rule after a delay of over 10 years. Regarding wind chimes, the HOA failed to prove the homeowner exceeded the permitted number. The homeowner was deemed the prevailing party.

Why this result: The HOA failed to meet the burden of proof for the wind chimes violation and was barred by laches regarding the balcony board due to inexcusable delay.

Key Issues & Findings

Alleged unauthorized balcony enclosure

Petitioner alleged Respondent maintained an unauthorized enclosure on her balcony. Respondent argued the board was for privacy and existed since 1998.

Orders: Dismissed due to insufficient evidence that the board constituted an enclosure and the doctrine of laches barring the claim due to unreasonable delay.

Filing fee: $0.00, Fee refunded: No

Disposition: respondent_win

Excessive wind chimes

Petitioner alleged Respondent had more than the allowed four wind chimes. Respondent testified she had four chimes and the rest were wind spinners.

Orders: Dismissed due to lack of credible evidence that Respondent exceeded the limit of four wind chimes.

Filing fee: $0.00, Fee refunded: No

Disposition: respondent_win

Video Overview

Audio Overview

Decision Documents

13F-H1313005-BFS Decision – 369209.pdf

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13F-H1313005-BFS Decision – 376768.pdf

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13F-H1313005-BFS Decision – 369209.pdf

Uploaded 2026-01-25T15:28:56 (87.6 KB)

13F-H1313005-BFS Decision – 376768.pdf

Uploaded 2026-01-25T15:28:56 (60.4 KB)

Administrative Law Judge Decision: The Center Court Condominiums Association vs. Katrina Klissas

Executive Summary

This briefing document details the administrative hearing and subsequent final agency action regarding a dispute between The Center Court Condominiums Association ("Center Court") and homeowner Katrina Klissas. The case (No. 13F-H1313005-BFS) centered on alleged violations of Association rules concerning balcony enclosures and wind chimes.

Following a hearing held on October 24, 2013, Administrative Law Judge (ALJ) M. Douglas recommended the dismissal of all charges against Ms. Klissas. The ALJ determined that Center Court failed to prove the respondent’s balcony modifications constituted an "enclosure" and, furthermore, that the Association’s decade-long delay in seeking enforcement triggered the legal doctrine of laches, barring their claim. Regarding the wind chimes, the ALJ found no credible evidence of a rule violation or formal noise complaints.

On January 3, 2014, the decision was certified as the final administrative decision of the Department of Fire, Building and Life Safety after the Department failed to modify or reject the ALJ's recommendation within the statutory timeframe.


Detailed Analysis of Key Themes

1. Definition and Interpretation of "Enclosure"

A central point of contention was whether a wooden board attached to the balcony railing constituted an "enclosure" under CC&R Section 9.09 and Rule L.9.

  • The Physical Object: The item in question was a board approximately 1/2" thick, 5 feet long, and 3 feet high—matching the dimensions of the existing wooden balcony railings.
  • Purpose: Testimony from the respondent and the previous owner established that the board was installed in 1998 for privacy, as the unit overlooks the entrance to the community swimming pool.
  • Legal Conclusion: The ALJ found the evidence "insufficient" to establish that such a board constitutes a balcony enclosure. The ruling implies that the physical nature of the board did not meet the threshold of an unauthorized structure or modification as defined by the Association's governing documents.
2. The Doctrine of Laches

The most significant legal theme in this case is the doctrine of laches, which prevents a party from asserting a right after an inexcusable delay that prejudices the other party.

  • Timeline of Inaction: Evidence showed the board was installed in 1998. Center Court first notified Ms. Klissas of the alleged violation in October 2001 but did not file a petition for a hearing until May 2013—a delay of nearly 12 years.
  • Tacit Approval: In 2004, the Association painted the board to match the rest of the community's wood trim. This action suggested an acceptance of the board’s presence.
  • Prejudice: The ALJ concluded that the Association’s delay was "unreasonable and prejudicial," making it inequitable to force the removal of the board after such an extended period of relative inaction.
3. Evidentiary Standards for Nuisance and Rule Violations

The dispute regarding wind chimes highlighted the Association’s failure to meet the preponderance of the evidence standard.

  • Rule L.8: Permits one large or four small wind chimes, but requires removal if a noise complaint is made.
  • The Conflict: A neighbor testified the noise was a nuisance and claimed the balcony was being used as a "third bedroom." Conversely, Ms. Klissas and her husband testified they only had four chimes, while other hanging items were "wind spinners" that produce no noise.
  • Outcome: The ALJ ruled that there was no credible proof of more than four small wind chimes and, crucially, no evidence that a formal noise complaint had ever been filed with the Association prior to the petition.

Important Quotes with Context

On the Burden of Proof

"The burden of proof at an administrative hearing falls to the party asserting a claim… the standard of proof on all issue in this matter is by a preponderance of the evidence… [which] means that it is sufficient to persuade the finder of fact that the proposition is 'more likely true than not.'"

  • Context: Found in Conclusions of Law Nos. 2 and 3, this establishes the legal framework the Association had to meet to succeed in their petition.
On the Doctrine of Laches

"Laches arises where a party delays making its claim in such a way that another party is unfairly prejudiced. The defense of laches bars a claim when, under the totality of circumstances, the delay in prosecuting the claim ‘would produce an unjust result.’"

  • Context: Quoting Harris v. Purcell, the ALJ used this definition to explain why Center Court could no longer legally challenge a board that had been in place and even maintained (painted) by the Association over a decade prior.
On the Finality of the Decision

"No action by the Department of Fire Building and Life Safety was received by the Office of Administrative Hearings as of December 18, 2013. Therefore… the attached Administrative Law Judge Decision is certified as the final administrative decision."

  • Context: From the Certification of Decision, this confirms that because the governing agency did not intervene within the legal window, the ALJ’s recommendation to dismiss the case became binding.

Key Data Points and Facts

Category Detail
Case Number 13F-H1313005-BFS
Location Center Court Condominiums, Scottsdale, Arizona
Board Installation 1998 (by previous owner Roberta Piatt)
Board Dimensions 1/2" thick, 5' long, 3' high
Initial Violation Notice October 2001
Association Action Painted the disputed board in 2004 to match trim
Petition Filing Date May 28, 2013
Wind Chime Rule 1 large or 4 small permitted; noise complaints require removal
Hearing Date October 24, 2013
Final Decision Date January 3, 2014

Actionable Insights

  • Consistency in Enforcement: Associations must act promptly when a violation is identified. Allowing a violation to persist for several years—especially while performing maintenance on the violating item (e.g., painting)—can lead to the loss of enforcement rights via the doctrine of laches.
  • Evidence Collection: To successfully prosecute a rule violation, an association must provide "credible proof." In this case, the lack of formal noise complaints and the inability to prove the number of noise-making devices (vs. silent spinners) led to the dismissal of the wind chime claim.
  • Definitions Matter: Governing documents should clearly define terms like "enclosure." The ambiguity of whether a single privacy board constituted an enclosure worked in favor of the homeowner.
  • Administrative Timelines: Under A.R.S. § 41-1092.08, state agencies have a strict window (in this case, until Dec 18, 2013) to review ALJ decisions. If the agency fails to act, the ALJ’s decision automatically becomes the final agency action.

Case Analysis Study Guide: Center Court Condominiums Association vs. Katrina Klissas

This study guide provides a comprehensive overview of the administrative hearing and subsequent legal decision involving Center Court Condominiums Association and Katrina Klissas. It outlines the core themes of homeowners' association (HOA) regulations, the legal principles of evidence, and the specific facts of the case heard in the Office of Administrative Hearings for the State of Arizona.


1. Case Overview and Key Entities

The case (No. 13F-H1313005-BFS) originated from a dispute regarding alleged violations of community rules at Center Court Condominiums in Scottsdale, Arizona.

Key Parties and Figures
Entity Role/Description
Center Court Condominiums Association The Petitioner; the homeowners' association (HOA) alleging rule violations.
Katrina Klissas The Respondent; a homeowner and member of Center Court.
The Department of Fire, Building and Life Safety The state agency authorized to receive and process HOA-related petitions.
M. Douglas The Administrative Law Judge (ALJ) who presided over the hearing.
Timothy Bartlett President of Center Court; testified regarding the history of the dispute.
John Foster Flynn A neighbor living above Ms. Klissas; testified regarding noise nuisance.
Mike Weber Ms. Klissas’ husband; provided testimony on the board's dimensions and history.
Roberta Piatt Former owner of the unit; testified that she installed the board in 1998 with permission.

2. Core Themes and Specific Allegations

The dispute centered on two primary alleged violations of the Center Court Rules and Regulations.

A. Balcony Enclosures (Rule L-9 and CC&R 9.09)
  • The Allegation: Center Court claimed Ms. Klissas violated the prohibition on balcony enclosures by maintaining a wooden board on her balcony railing.
  • The Evidence: The board was approximately 1/2” thick, 5 feet long, and 3 feet high. It was installed in 1998 as a privacy measure because the unit overlooks the swimming pool entrance.
  • Counter-Argument: The defense argued the board did not constitute an "enclosure." Furthermore, the HOA had painted the board in 2004 to match the trim, suggesting tacit approval or at least recognition of its existence without enforcement.
B. Wind Chimes (Rule Section L-8)
  • The Allegation: Petitioner alleged Ms. Klissas had an excessive number of wind chimes (more than four) and that they created a noise nuisance.
  • The Evidence: Rule L-8 allows one large or four small wind chimes. Ms. Klissas testified she had exactly four wind chimes and that other hanging items were "wind spinners," which are silent.
  • Finding: The ALJ found no credible proof of more than four chimes and noted that no official noise complaints had been filed prior to the hearing.

3. Legal Principles and Framework

The decision was governed by specific Arizona statutes and common law doctrines.

Burden of Proof

In administrative hearings, the party asserting the claim (the Petitioner) carries the burden of proof. The standard used is a preponderance of the evidence, meaning the evidence must persuade the judge that the claim is "more likely true than not."

The Doctrine of Laches

This was a critical factor in the ruling. Laches is a legal defense that bars a claim if a party has delayed asserting their rights for so long that it unfairly prejudices the other party.

  • Application: The HOA first noticed the board in 2001 but did not file a petition until 2013. The ALJ ruled this 12-year delay was unreasonable and produced an unjust result.

4. Short-Answer Practice Questions

Q1: What is the specific dimension of the wooden board involved in the enclosure dispute?

  • Answer: The board is approximately 1/2” thick, five feet long, and three feet high.

Q2: According to Section L.9, what materials are permitted for an approved enclosure?

  • Answer: Approved enclosures must consist of see-through materials such as clear plastic, Plexiglas, or wire mesh.

Q3: Who installed the wooden board, and in what year?

  • Answer: Roberta Piatt, the former owner, installed the board in 1998.

Q4: Under Rule L-8, what must happen if a noise complaint is made regarding wind chimes?

  • Answer: The wind chimes must be disabled or removed.

Q5: What was the final outcome of the Administrative Law Judge's decision?

  • Answer: The matter was dismissed, and Ms. Klissas was deemed the prevailing party.

Q6: How long does the Department of Fire, Building and Life Safety have to accept, reject, or modify an ALJ decision?

  • Answer: Under the statutes cited, the Department had until December 18, 2013 (roughly 35 days from the transmission of the decision on November 13, 2013).

5. Essay Prompts for Deeper Exploration

  1. Enforcement and Acquiescence: Analyze the impact of the HOA's decision to paint the wooden board in 2004. How did this action weaken the Petitioner’s argument that the board was a violation of the CC&Rs?
  2. The Application of Laches: Discuss why the "Doctrine of Laches" is necessary in property law and community governance. Use the timeline of this case (2001–2013) to justify the ALJ's conclusion that the delay was "unreasonable and prejudicial."
  3. Defining "Enclosure": The ALJ found the evidence failed to establish that a 3’ by 5’ board constitutes an "enclosure." Argue for or against this finding based on the language of CC&R Section 9.09, which lists items like fences, awnings, and ornamental screens.

6. Glossary of Important Terms

  • A.R.S. § 41-2198.01: The Arizona Revised Statute that permits homeowners or associations to file petitions for hearings concerning violations of planned community documents.
  • CC&Rs: Covenants, Conditions, and Restrictions; the governing documents that dictate the rules for a planned community or condominium association.
  • Certification of Decision: The process by which an ALJ decision becomes the final administrative action if the state agency takes no action within the statutory timeframe.
  • Doctrine of Laches: A legal defense that prevents a party from claiming a right because they waited too long to enforce it, and that delay hurt the other party.
  • Petitioner: The party who initiates a lawsuit or petition (in this case, The Center Court Condominiums Association).
  • Preponderance of the Evidence: A legal standard where a claim is proven if it is shown to be more likely true than not (greater than 50% probability).
  • Prevailing Party: The party in a lawsuit who succeeds on the main issues and is often entitled to specific legal recognitions or orders.
  • Respondent: The party against whom a petition is filed (in this case, Katrina Klissas).
  • Wind Spinner: A decorative hanging device which, unlike a wind chime, does not produce noise.

Wind Chimes, Privacy Boards, and the Law: A Cautionary Tale of HOA Overreach

1. Introduction: The High Stakes of Low-Level Disputes

In the manicured community of Center Court Condominiums in Scottsdale, Arizona, a homeowner's balcony should be a place of desert tranquility. For Katrina Klissas, however, her balcony became a legal battleground. What began as a disagreement over a wooden board and the tinkling of wind chimes escalated into a decade-long saga that eventually landed before an Administrative Law Judge.

This is a classic "David vs. Goliath" story, but with a twist: the "Goliath" in this scenario—the Center Court Condominiums Association—spent twelve years watching the alleged violations before finally deciding to strike. As a property rights advocate, I see this case as a vital lesson in why Homeowners Associations (HOAs) cannot simply "wait and see" when it comes to enforcement. When a Board’s desire for control outpaces its commitment to timely, evidence-based action, the legal system has a way of leveling the playing field.

2. The Case at a Glance: Facts and Allegations

The dispute between Center Court and Ms. Klissas was not a sudden flare-up; letters had been exchanged regarding these issues since 2001. Despite this "simmering" conflict, the Association did not file a formal petition until May 2013.

Alleged Violation Specific Association Rule Homeowner’s Defense
Unauthorized Balcony Enclosure Rule L-9 / CC&R Section 9.09 The board is a privacy screen, not a structural enclosure; it was installed by the previous owner in 1998 and even painted by the HOA in 2004.
Excessive Wind Chimes Rule L-8 Only four wind chimes were present; other hanging items were silent "wind spinners." No formal noise complaints were ever documented.
3. The "Enclosure" Debate: When a Board is Just a Board

The Association’s primary target was a wooden board attached to Ms. Klissas’ balcony. Measuring 3’ by 5’ and only ½” thick, the board was roughly the same height and length as the existing balcony railings. The Association claimed this was a prohibited "enclosure" under CC&R Section 9.09.

However, the history of this board revealed a staggering level of inconsistency from the Board. Testimony from a former owner, Roberta Piatt, established that the board was installed in 1998 for privacy, as the balcony directly overlooks the pool entrance. Most damaging to the Association's case was the fact that the Association itself painted the board in 2004 to match the community’s wood trim.

The Judge was not convinced that a thin, five-foot board constituted a structural "enclosure." More importantly, the Board’s decision to paint the item years prior suggested an implicit acceptance of its presence. When an HOA maintains an item for you, they lose the moral and legal high ground to later claim that same item is a violation.

4. The Wind Chime Mystery: Sound vs. Spin

The second allegation involved Rule L-8, which restricts residents to one large or four small wind chimes. A neighbor, John Foster Flynn, testified that he found the noise from the chimes to be a "nuisance." However, this was a personal finding rather than an established fact supported by evidence.

Ms. Klissas provided a clear distinction between her balcony decorations that the Association failed to refute:

  • Wind Chimes: She maintained a strict limit of four chimes, replacing old ones as she bought new ones.
  • Wind Spinners: The other hanging items were "wind spinners"—decorative objects designed for visual movement that produce no sound.

Because the Association could not prove the number of noise-making chimes exceeded the limit, and because there was no evidence of a formal noise complaint filed with the Association, the Judge ruled that they failed to meet the "preponderance of the evidence" standard.

5. The "Doctrine of Laches": The Legal Turning Point

The most significant legal blow to the Association was the "Doctrine of Laches." In Arizona law, laches is an "inexcusable delay in asserting a right" that results in an unfair disadvantage or "prejudice" to the other party.

The Association first flagged these issues in 2001 but waited until 2013 to take formal legal action. This 12-year delay was deemed "unreasonable and prejudicial." Think about the position this put Ms. Klissas in: she continued to live in her home, maintaining her property under the reasonable belief that her privacy screen was acceptable—especially after the HOA painted it for her in 2004. By signaling acceptance through their actions and their decade-long silence, the Association essentially waived their right to enforcement. This serves as a stern warning: if a Board does not "use" its enforcement power in a timely manner, it will "lose" it.

6. The Verdict: A Final Victory for the Homeowner

In Case No. 13F-H1313005-BFS, the Administrative Law Judge (ALJ) issued a decisive ruling: the matter was dismissed, and Katrina Klissas was declared the "prevailing party."

The victory was solidified through the "Certification of Decision" process. The ALJ issued the recommendation on November 13, 2013. The Department of Fire, Building and Life Safety had until December 18, 2013, to modify or reject the decision. Because the Department took no action, the ALJ’s ruling became the final administrative decision on January 3, 2014.

7. Key Takeaways for Homeowners and HOAs

This case is a masterclass in the limitations of HOA authority. Here are the three most critical lessons:

  1. The Burden of Proof is High: The Association must prove a violation by a "preponderance of the evidence," meaning they must convince the judge that the violation is "more likely true than not." Vague testimony from a single neighbor is rarely enough to meet this standard.
  2. The Clock is Ticking (Laches): Boards cannot "sit" on violations. An unreasonable delay in enforcement—especially one spanning over a decade—will likely lead to a loss of enforcement rights. If a Board treats a violation as acceptable for years, the law will eventually agree with them.
  3. Consistency and Documentation are Shields: The fact that the HOA painted the board in 2004 was the "smoking gun" for the defense. Homeowners should keep meticulous records of any maintenance performed by the HOA or any verbal permissions granted by past Board members.
8. Closing: Community Harmony Over Litigation

The Center Court case demonstrates that while HOAs have the power to create rules, they do not have the power to enforce them whimsically or after decades of silence. Community harmony is built on clear rules, timely enforcement, and a respect for the history of a property. By understanding the standard of proof and the Doctrine of Laches, homeowners can better defend their rights, and Board members can learn to govern with more efficiency and fairness. At the end of the day, a community is better served by reasonable compromise than by twelve years of legal posturing.

Case Participants

Petitioner Side

  • Erin McManis (HOA Attorney)
    Mulcahy Law Firm P.C.
  • Timothy Bartlett (Board President)
    The Center Court Condominiums Association
    Testified regarding ongoing dispute and letters since 2001
  • John Foster Flynn (Witness)
    Neighbor/Homeowner
    Complained about wind chimes; owns unit above Respondent

Respondent Side

  • Katrina Klissas (Respondent)
    Homeowner
    Accused of violating balcony rules (enclosure and wind chimes)
  • James B. Rolle III (Respondent Attorney)
    Law Offices of James B. Rolle
  • Mike Weber (Witness)
    Respondent's husband
    Testified regarding privacy board installation history
  • Roberta Piatt (Witness)
    Former Owner
    Installed the balcony board in 1998

Neutral Parties

  • M. Douglas (ALJ)
    Office of Administrative Hearings
    Administrative Law Judge
  • Gene Palma (Director)
    Department of Fire, Building and Life Safety
    Agency Director receiving the decision
  • Cliff J. Vanell (Director)
    Office of Administrative Hearings
    Certified the ALJ decision
  • Joni Cage (Agency Staff)
    Department of Fire, Building and Life Safety
    Listed on service list
  • Rosella J. Rodriguez (Clerk)
    Office of Administrative Hearings
    Signed certification mailing
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