Deatta M. Pleasants v. Pinecrest Lake Property Owners Association,

Case Summary

Case ID 25F-H021-REL
Agency ADRE
Tribunal OAH
Decision Date 2025-02-20
Administrative Law Judge Sondra J. Vanella
Outcome total_loss
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Deatta M. Pleasants Counsel
Respondent Pinecrest Lake Property Owners Association, Inc. Counsel David Onuschak

Alleged Violations

CC&R Rev 2022, Article II., Sec. I (alpha) 2. Maintenance and Repair, By the Association

Outcome Summary

The Administrative Law Judge dismissed the petition, finding that the Petitioner failed to meet the burden of proof to establish a violation of the CC&Rs by the Association. The Association maintained the underground culverts in accordance with Navajo County approved plans, and the evidence established the culverts were functioning as intended. Flooding experienced by the Petitioner was expected due to the lot's location in a FEMA Floodway during an exceptional storm (likely a 100-year event).

Why this result: Petitioner failed to establish by a preponderance of the evidence that Respondent violated the CC&R provision; the culverts were maintained and functioning as intended, and flooding was anticipated given the lot's location in a FEMA Floodway during the exceptional storm event.

Key Issues & Findings

The association will not repair the culvert (common area) to allow the ditch to drain.

Petitioner alleged the HOA violated CC&Rs by failing to repair or connect a culvert (common area), causing her lot located in a regulatory floodway to flood during a severe (100-year) storm in July 2021. The Respondent contended the drainage system was maintained, functioned as intended, and the flooding was due to the exceptional storm magnitude and the property's location in a floodway.

Orders: No action required of Respondent; Petitioner's Petition is dismissed.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 32-2199
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • CC&R Rev 2022, Article II., Sec. I (alpha) 2

Analytics Highlights

Topics: HOA Dispute, CC&R Maintenance Violation, Drainage System, Culvert Maintenance, FEMA Floodway, 100-Year Storm, Civil Engineer Testimony
Additional Citations:

  • A.R.S. § 32-2199
  • A.R.S. § 32-2199.02(B)
  • A.R.S. § 32-2199.04
  • A.R.S. § 41-1092.09
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • CC&R Rev 2022, Article II., Sec. I (alpha) 2
  • CC&Rs Rev. September 2022, Article 1, D.

Audio Overview

Decision Documents

25F-H021-REL Decision – 1252432.pdf

Uploaded 2026-01-23T18:15:12 (52.5 KB)

25F-H021-REL Decision – 1275219.pdf

Uploaded 2026-01-23T18:15:14 (128.4 KB)





Briefing Doc – 25F-H021-REL


Briefing Document: Pleasants v. Pinecrest Lake Property Owners Association, Inc.

Executive Summary

This document provides a comprehensive analysis of the administrative hearing and final decision in the matter of Deatta M. Pleasants versus the Pinecrest Lake Property Owners Association, Inc. (HOA). The core of the dispute centered on Ms. Pleasants’ allegation that the HOA violated community CC&Rs by failing to repair a common area culvert, which she claimed caused her property (Lot 185) to flood during a severe storm in July 2021.

The Respondent HOA countered that the drainage system was constructed in accordance with plans approved by Navajo County in the 1980s and has been properly maintained. The defense’s central arguments were that the July 2021 storm was a “100-year storm,” a weather event that exceeded the system’s “50-year storm” design capacity, and that Ms. Pleasants’ lot is situated within a FEMA-designated regulatory floodway, where flooding during such an event is an expected occurrence.

Expert testimony from Dr. Zachary Barlo, a licensed civil engineer retained by the HOA, was pivotal. Dr. Barlo concluded that the drainage system was constructed in “general substantial conformance” with the original plans, is adequately maintained, and functions as designed. He testified that the feature Ms. Pleasants believed to be a disconnected culvert was, in fact, a roadway hatch pattern on the design plans. Crucially, he affirmed that flooding on Lot 185 would be expected during a major storm event due to its location in the floodway, regardless of culvert improvements.

The Administrative Law Judge ultimately dismissed Ms. Pleasants’ petition. The final decision held that the Petitioner failed to establish by a preponderance of the evidence that the HOA had violated the CC&Rs. The ruling affirmed that the HOA had maintained the system and that the flooding was a predictable consequence of an exceptionally severe storm impacting a property located in a high-risk flood zone.

1. Case Overview

Case Number: 25F-H021-REL

Petitioner: Deatta M. Pleasants, owner of Lot 185

Respondent: Pinecrest Lake Property Owners Association, Inc.

Jurisdiction: Office of Administrative Hearings (OAH), Phoenix, Arizona

Presiding Judge: Administrative Law Judge Sondra J. Vanella

Hearing Date: February 4, 2025

Decision Date: February 20, 2025

2. Petitioner’s Allegation and Testimony

Core Claim

The Petitioner, Deatta M. Pleasants, alleged that the Respondent violated Article II, Section I of the revised 2022 CC&Rs. This section assigns the HOA the “full power and duty to maintain, repair and make necessary improvements in the COMMON AREA,” including underground culverts. The petition asserted, “The association will not repair the culvert (common area) to allow the ditch to drain.”

Central Arguments and Evidence

The July 2021 Storm: The complaint originated from a single, severe storm in July 2021, which caused significant flooding on Petitioner’s property, Lot 185. Ms. Pleasants testified that while the storm was severe, she believes subsequent flooding was due to a malfunctioning drainage system, not the storm’s magnitude alone.

Interpretation of Design Plans: Ms. Pleasants asserted that a double-line feature on the original circa 1986 drainage plans represented a proposed culvert. She believed this culvert was intended to connect a roadside ditch to the main regional drainage infrastructure but was improperly installed or left disconnected, causing a blockage and subsequent overflow.

Observed Conditions: The Petitioner presented photographs from the 2021 storm depicting a 21-foot by 5-foot ditch in front of her property completely full of water and not draining. She argued this demonstrated a functional failure of the system.

Rejection of Floodway Argument: Ms. Pleasants testified that she was “highly disappointed in the engineering report” and that her lot’s location within a FEMA flood plain “has absolutely nothing to do with the functionality and performance of this storm drain channel that is meant to keep from flooding.”

HOA Responsibility: The Petitioner maintained that it is the HOA’s “fiduciary responsibility” to remedy the issue by connecting what she believes to be the main drain.

3. Respondent’s Position and Defense

Core Defense

The Respondent HOA’s position was that it has fulfilled its maintenance obligations under the CC&Rs and that the flooding was an unavoidable result of an extreme weather event impacting a property in a high-risk area.

Key Arguments and Testimony

System Design and Approval: The drainage system was constructed in the mid-1980s based on plans approved by Navajo County. The design standards at the time, and currently, require the system to handle a 50-year storm event.

Storm Severity: The July 2021 storm was characterized as an exceptional event, a “100-year storm,” that produced approximately three inches of rain within hours. This exceeded the design capacity of the drainage infrastructure.

FEMA Floodway Designation: A critical element of the defense was that Lot 185 is located within a FEMA-designated regulatory floodway. Testimony established this as the highest-risk flood category, specifically designated to allow for the unimpeded flow of floodwater.

Maintenance Record: HOA President Sharon Seekins testified that the association periodically inspects and maintains the common area drainage system, including recent improvement projects on the Oklahoma Draw Wash. She noted that under the CC&Rs, individual lot owners are responsible for maintaining the drainage ditches directly in front of their properties.

Lack of Other Complaints: Ms. Seekins testified that no other homeowners filed formal complaints about the drainage system’s performance following the July 2021 storm.

4. Expert Witness Testimony: Dr. Zachary Barlo

Dr. Zachary Barlo, a Senior Civil Engineer with a PhD, was retained by the Respondent to inspect the drainage system and provide an expert opinion. His testimony was a cornerstone of the Respondent’s case.

Credentials and Experience

Position: Senior Engineer at Ironside Engineering Development, Inc.

Education: PhD and Master of Science in Civil Engineering from Oregon State University; undergraduate degree in Civil Engineering from Virginia Tech.

Licensure: Licensed Professional Engineer in the State of Arizona.

Expertise: Extensive experience with drainage systems, Navajo County codes, and FEMA regulations.

Inspection and Analysis

Dr. Barlo conducted two field visits in June and December of 2024. His process involved:

1. Reviewing the original circa 1986 construction and drainage plans.

2. Conducting a visual and physical inspection of the as-built infrastructure near Lot 185, including measuring culverts.

3. Speaking with both Ms. Pleasants and HOA representatives to understand the concerns.

Key Findings and Professional Opinion

Finding Category

Dr. Barlo’s Testimony and Conclusions

Conformance with Plans

The existing infrastructure was found to be in “general substantial conformance with the original plan.” Notably, a 24-inch pipe was installed where an 18-inch pipe was specified, which he described as a “betterment to the design” as it increases the capacity to convey water.

The Disputed “Culvert”

The double-line feature on the plans, which the Petitioner believed was a disconnected culvert, is not a culvert. Dr. Barlo identified it as part of the “hatch pattern of the roadway track.” He supported this by noting the absence of design specifications like invert elevations, which are present on all actual culverts shown in the plans.

System Functionality

The drainage system is designed to handle a 50-year storm. The July 2021 storm was “generally believed” to be larger than a 50-year event. He opined that the Respondent has adequately maintained the drainage system and that it is not in a state of disrepair.

Impact of FEMA Designation

Lot 185’s location in a regulatory floodway is highly significant. Dr. Barlo explained this area is designed for “unimpeded discharge” and is expected to have “deeper discharge depths” during major storms.

Conclusion on Flooding

Dr. Barlo stated definitively: “flooding of the area would be expected in this area in large storm events based on the FEMA designation regardless of the culvert improvements.” He testified that the conditions Ms. Pleasants experienced were what he would expect during a 100-year storm event on that specific lot.

5. Hearing Outcome and Judicial Decision

The Administrative Law Judge’s decision, issued on February 20, 2025, ruled conclusively in favor of the Respondent.

Conclusions of Law

• The Judge found that the Petitioner, who bore the burden of proof, failed to establish by a preponderance of the evidence that the Respondent violated Article II, Section I of the CC&Rs.

• The ruling stated, “The credible evidence of record established that Respondent has maintained the underground culverts that were constructed in accordance with the Navajo County approved plans.”

• It was further established that “the underground culverts are functioning as intended.”

Final Determination

The Judge concluded that the flooding experienced by the Petitioner was a predictable and expected outcome given the circumstances: “Unfortunately, Petitioner’s lot is located in a FEMA Floodway and flooding of the area would be expected in large storm events which is exactly what occurred in July 2021, and has not occurred since.”

IT IS ORDERED that no action is required of Respondent in this matter and that Petitioner’s Petition is dismissed.






Study Guide – 25F-H021-REL


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Blog Post – 25F-H021-REL


{ “case”: { “docket_no”: “25F-H021-REL”, “case_title”: “Deatta M. Pleasants v. Pinecrest Lake Property Owners Association, Inc.”, “decision_date”: “2025-02-20”, “alj_name”: “Sondra J. Vanella”, “tribunal”: “Office of Administrative Hearings”, “agency”: “Arizona Department of Real Estate” }, “questions”: [ { “question”: “Who is responsible for proving that the HOA violated the CC&Rs during a hearing?”, “short_answer”: “The homeowner (Petitioner) bears the burden of proof.”, “detailed_answer”: “In an administrative hearing regarding an HOA dispute, the burden falls on the homeowner to prove by a ‘preponderance of the evidence’ that the HOA committed the alleged violation. The HOA does not have to prove they are innocent unless they are establishing an affirmative defense.”, “alj_quote”: “Petitioner bears the burden of proof to establish that Respondent committed the alleged violation by a preponderance of the evidence.”, “legal_basis”: “A.R.S. § 41-1092.07(G)(2); A.A.C. R2-19-119(A)”, “topic_tags”: [ “Burden of Proof”, “Legal Standards”, “Procedure” ] }, { “question”: “Is the HOA responsible for flooding damage caused by an unusually severe storm?”, “short_answer”: “Generally no, if the drainage system was properly maintained and the flooding was due to the severity of the storm and property location.”, “detailed_answer”: “If an HOA maintains its drainage system according to the approved design plans, it is not necessarily liable for flooding caused by extreme weather events (like a 100-year storm) that exceed the system’s design capacity, especially if the home is located in a known flood zone.”, “alj_quote”: “Unfortunately, Petitioner’s lot is located in a FEMA Floodway and flooding of the area would be expected in large storm events which is exactly what occurred in July 2021, and has not occurred since.”, “legal_basis”: “Factual Finding / Liability Standards”, “topic_tags”: [ “Flooding”, “Maintenance”, “Liability” ] }, { “question”: “Does the HOA have to upgrade old infrastructure to meet modern standards?”, “short_answer”: “The decision implies no, as long as the system is maintained according to the originally approved plans.”, “detailed_answer”: “The ALJ found that the HOA met its obligations by maintaining the system in accordance with the plans approved at the time of construction (late 1980s), which were designed for a ’50-year storm,’ even if modern severe storms exceed that capacity.”, “alj_quote”: “The credible evidence of record established that Respondent has maintained the underground culverts that were constructed in accordance with the Navajo County approved plans.”, “legal_basis”: “CC&R Interpretation”, “topic_tags”: [ “Maintenance”, “Infrastructure”, “Grandfathering” ] }, { “question”: “How much evidence is needed to win a case against the HOA?”, “short_answer”: “A ‘preponderance of the evidence,’ meaning the claim is more probably true than not.”, “detailed_answer”: “The homeowner must provide evidence that has ‘superior evidentiary weight’ and is more convincing than the HOA’s evidence. It is not about the number of witnesses, but the convincing force of the evidence presented.”, “alj_quote”: “A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.”, “legal_basis”: “Morris K. Udall, Arizona Law of Evidence § 5”, “topic_tags”: [ “Evidence”, “Legal Standards” ] }, { “question”: “Can I rely on my own interpretation of engineering plans to prove a violation?”, “short_answer”: “Likely not, if the HOA presents conflicting expert testimony.”, “detailed_answer”: “In this case, the homeowner believed a marking on the plan was a missing culvert, but the HOA’s expert engineer testified it was a roadway hatch pattern. The ALJ relied on the expert’s interpretation over the homeowner’s assumption.”, “alj_quote”: “Dr. Barlow testified that Petitioner’s belief that double lines in the red box on the plans are supposed to be a designated culvert, is erroneous, as those lines are part of the roadway designation.”, “legal_basis”: “Expert Testimony”, “topic_tags”: [ “Evidence”, “Expert Witnesses”, “Dispute Resolution” ] }, { “question”: “Is a single incident of failure enough to prove the HOA isn’t maintaining common areas?”, “short_answer”: “Not necessarily, especially if the incident was caused by exceptional circumstances.”, “detailed_answer”: “The ALJ noted that the petition was based on a single storm event in July 2021 described as ‘exceptional and unusually severe,’ and there were no other complaints. This isolated incident was insufficient to prove a failure to maintain.”, “alj_quote”: “Ms. Seekins testified (and Petitioner agreed) that the Petition was filed due to an occurrence from a single storm in July 2021, and that there have been no other complaints to the Board regarding the culverts.”, “legal_basis”: “Factual Finding”, “topic_tags”: [ “Maintenance”, “Enforcement”, “Violations” ] } ] }


Case Participants

Petitioner Side

  • Deatta M. Pleasants (petitioner)
    Lot 185 owner; testified on her own behalf
  • Larry Rice (co-owner, present with petitioner)
    Present with Petitioner
  • Daphna Rice (co-owner, present with petitioner)
    Present with Petitioner (referred to as 'D. Rice')

Respondent Side

  • Pinecrest Lake Property Owners Association, Inc. (respondent (entity))
  • David Onuschak (HOA attorney)
    Jones, Skelton & Hochuli, PLC
    Represented Respondent
  • Sharon Seekins (board president, witness)
    Pinecrest Lake Property Owners Association, Inc.
    President of Respondent's Board
  • Zachary Barlo (witness, civil engineer)
    Ironside Engineering and Development, Inc.
    Testified for Respondent

Neutral Parties

  • Sondra J. Vanella (ALJ)
    OAH
  • Susan Nicolson (ADRE Commissioner)
    Arizona Department of Real Estate
    Recipient of Decision
  • vnunez (ADRE recipient)
    Arizona Department of Real Estate
    Email recipient of documents/decision
  • djones (ADRE recipient)
    Arizona Department of Real Estate
    Email recipient of documents/decision
  • labril (ADRE recipient)
    Arizona Department of Real Estate
    Email recipient of documents/decision
  • mneat (ADRE recipient)
    Arizona Department of Real Estate
    Email recipient of documents/decision
  • lrecchia (ADRE recipient)
    Arizona Department of Real Estate
    Email recipient of documents/decision
  • gosborn (ADRE recipient)
    Arizona Department of Real Estate
    Email recipient of documents/decision

Other Participants

  • Ryan J. McCarthy (attorney)
    Jones, Skelton & Hochuli, PLC
    Affiliated with Respondent's counsel; specific hearing role unclear

Deatta M. Pleasants v. Pinecrest Lake Property Owners Association, Inc.

Case Summary

Case ID 25F-H021-REL
Agency ADRE
Tribunal OAH
Decision Date 2025-02-20
Administrative Law Judge Sondra J. Vanella
Outcome total_loss
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Deatta M. Pleasants Counsel
Respondent Pinecrest Lake Property Owners Association, Inc. Counsel David Onuschak

Alleged Violations

CC&R Rev 2022, Article II., Sec. I (alpha) 2. Maintenance and Repair, By the Association

Outcome Summary

The Administrative Law Judge dismissed the petition, finding that the Petitioner failed to meet the burden of proof to establish a violation of the CC&Rs by the Association. The Association maintained the underground culverts in accordance with Navajo County approved plans, and the evidence established the culverts were functioning as intended. Flooding experienced by the Petitioner was expected due to the lot's location in a FEMA Floodway during an exceptional storm (likely a 100-year event).

Why this result: Petitioner failed to establish by a preponderance of the evidence that Respondent violated the CC&R provision; the culverts were maintained and functioning as intended, and flooding was anticipated given the lot's location in a FEMA Floodway during the exceptional storm event.

Key Issues & Findings

The association will not repair the culvert (common area) to allow the ditch to drain.

Petitioner alleged the HOA violated CC&Rs by failing to repair or connect a culvert (common area), causing her lot located in a regulatory floodway to flood during a severe (100-year) storm in July 2021. The Respondent contended the drainage system was maintained, functioned as intended, and the flooding was due to the exceptional storm magnitude and the property's location in a floodway.

Orders: No action required of Respondent; Petitioner's Petition is dismissed.

Filing fee: $500.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 32-2199
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • CC&R Rev 2022, Article II., Sec. I (alpha) 2

Analytics Highlights

Topics: HOA Dispute, CC&R Maintenance Violation, Drainage System, Culvert Maintenance, FEMA Floodway, 100-Year Storm, Civil Engineer Testimony
Additional Citations:

  • A.R.S. § 32-2199
  • A.R.S. § 32-2199.02(B)
  • A.R.S. § 32-2199.04
  • A.R.S. § 41-1092.09
  • A.R.S. § 41-1092.07(G)(2)
  • A.A.C. R2-19-119(A)
  • A.A.C. R2-19-119(B)(1)
  • A.A.C. R2-19-119(B)(2)
  • CC&R Rev 2022, Article II., Sec. I (alpha) 2
  • CC&Rs Rev. September 2022, Article 1, D.




Briefing Doc – 25F-H021-REL


Briefing Document: Pleasants v. Pinecrest Lake Property Owners Association, Inc.

Executive Summary

This document provides a comprehensive analysis of the administrative hearing and final decision in the matter of Deatta M. Pleasants versus the Pinecrest Lake Property Owners Association, Inc. (HOA). The core of the dispute centered on Ms. Pleasants’ allegation that the HOA violated community CC&Rs by failing to repair a common area culvert, which she claimed caused her property (Lot 185) to flood during a severe storm in July 2021.

The Respondent HOA countered that the drainage system was constructed in accordance with plans approved by Navajo County in the 1980s and has been properly maintained. The defense’s central arguments were that the July 2021 storm was a “100-year storm,” a weather event that exceeded the system’s “50-year storm” design capacity, and that Ms. Pleasants’ lot is situated within a FEMA-designated regulatory floodway, where flooding during such an event is an expected occurrence.

Expert testimony from Dr. Zachary Barlo, a licensed civil engineer retained by the HOA, was pivotal. Dr. Barlo concluded that the drainage system was constructed in “general substantial conformance” with the original plans, is adequately maintained, and functions as designed. He testified that the feature Ms. Pleasants believed to be a disconnected culvert was, in fact, a roadway hatch pattern on the design plans. Crucially, he affirmed that flooding on Lot 185 would be expected during a major storm event due to its location in the floodway, regardless of culvert improvements.

The Administrative Law Judge ultimately dismissed Ms. Pleasants’ petition. The final decision held that the Petitioner failed to establish by a preponderance of the evidence that the HOA had violated the CC&Rs. The ruling affirmed that the HOA had maintained the system and that the flooding was a predictable consequence of an exceptionally severe storm impacting a property located in a high-risk flood zone.

1. Case Overview

Case Number: 25F-H021-REL

Petitioner: Deatta M. Pleasants, owner of Lot 185

Respondent: Pinecrest Lake Property Owners Association, Inc.

Jurisdiction: Office of Administrative Hearings (OAH), Phoenix, Arizona

Presiding Judge: Administrative Law Judge Sondra J. Vanella

Hearing Date: February 4, 2025

Decision Date: February 20, 2025

2. Petitioner’s Allegation and Testimony

Core Claim

The Petitioner, Deatta M. Pleasants, alleged that the Respondent violated Article II, Section I of the revised 2022 CC&Rs. This section assigns the HOA the “full power and duty to maintain, repair and make necessary improvements in the COMMON AREA,” including underground culverts. The petition asserted, “The association will not repair the culvert (common area) to allow the ditch to drain.”

Central Arguments and Evidence

The July 2021 Storm: The complaint originated from a single, severe storm in July 2021, which caused significant flooding on Petitioner’s property, Lot 185. Ms. Pleasants testified that while the storm was severe, she believes subsequent flooding was due to a malfunctioning drainage system, not the storm’s magnitude alone.

Interpretation of Design Plans: Ms. Pleasants asserted that a double-line feature on the original circa 1986 drainage plans represented a proposed culvert. She believed this culvert was intended to connect a roadside ditch to the main regional drainage infrastructure but was improperly installed or left disconnected, causing a blockage and subsequent overflow.

Observed Conditions: The Petitioner presented photographs from the 2021 storm depicting a 21-foot by 5-foot ditch in front of her property completely full of water and not draining. She argued this demonstrated a functional failure of the system.

Rejection of Floodway Argument: Ms. Pleasants testified that she was “highly disappointed in the engineering report” and that her lot’s location within a FEMA flood plain “has absolutely nothing to do with the functionality and performance of this storm drain channel that is meant to keep from flooding.”

HOA Responsibility: The Petitioner maintained that it is the HOA’s “fiduciary responsibility” to remedy the issue by connecting what she believes to be the main drain.

3. Respondent’s Position and Defense

Core Defense

The Respondent HOA’s position was that it has fulfilled its maintenance obligations under the CC&Rs and that the flooding was an unavoidable result of an extreme weather event impacting a property in a high-risk area.

Key Arguments and Testimony

System Design and Approval: The drainage system was constructed in the mid-1980s based on plans approved by Navajo County. The design standards at the time, and currently, require the system to handle a 50-year storm event.

Storm Severity: The July 2021 storm was characterized as an exceptional event, a “100-year storm,” that produced approximately three inches of rain within hours. This exceeded the design capacity of the drainage infrastructure.

FEMA Floodway Designation: A critical element of the defense was that Lot 185 is located within a FEMA-designated regulatory floodway. Testimony established this as the highest-risk flood category, specifically designated to allow for the unimpeded flow of floodwater.

Maintenance Record: HOA President Sharon Seekins testified that the association periodically inspects and maintains the common area drainage system, including recent improvement projects on the Oklahoma Draw Wash. She noted that under the CC&Rs, individual lot owners are responsible for maintaining the drainage ditches directly in front of their properties.

Lack of Other Complaints: Ms. Seekins testified that no other homeowners filed formal complaints about the drainage system’s performance following the July 2021 storm.

4. Expert Witness Testimony: Dr. Zachary Barlo

Dr. Zachary Barlo, a Senior Civil Engineer with a PhD, was retained by the Respondent to inspect the drainage system and provide an expert opinion. His testimony was a cornerstone of the Respondent’s case.

Credentials and Experience

Position: Senior Engineer at Ironside Engineering Development, Inc.

Education: PhD and Master of Science in Civil Engineering from Oregon State University; undergraduate degree in Civil Engineering from Virginia Tech.

Licensure: Licensed Professional Engineer in the State of Arizona.

Expertise: Extensive experience with drainage systems, Navajo County codes, and FEMA regulations.

Inspection and Analysis

Dr. Barlo conducted two field visits in June and December of 2024. His process involved:

1. Reviewing the original circa 1986 construction and drainage plans.

2. Conducting a visual and physical inspection of the as-built infrastructure near Lot 185, including measuring culverts.

3. Speaking with both Ms. Pleasants and HOA representatives to understand the concerns.

Key Findings and Professional Opinion

Finding Category

Dr. Barlo’s Testimony and Conclusions

Conformance with Plans

The existing infrastructure was found to be in “general substantial conformance with the original plan.” Notably, a 24-inch pipe was installed where an 18-inch pipe was specified, which he described as a “betterment to the design” as it increases the capacity to convey water.

The Disputed “Culvert”

The double-line feature on the plans, which the Petitioner believed was a disconnected culvert, is not a culvert. Dr. Barlo identified it as part of the “hatch pattern of the roadway track.” He supported this by noting the absence of design specifications like invert elevations, which are present on all actual culverts shown in the plans.

System Functionality

The drainage system is designed to handle a 50-year storm. The July 2021 storm was “generally believed” to be larger than a 50-year event. He opined that the Respondent has adequately maintained the drainage system and that it is not in a state of disrepair.

Impact of FEMA Designation

Lot 185’s location in a regulatory floodway is highly significant. Dr. Barlo explained this area is designed for “unimpeded discharge” and is expected to have “deeper discharge depths” during major storms.

Conclusion on Flooding

Dr. Barlo stated definitively: “flooding of the area would be expected in this area in large storm events based on the FEMA designation regardless of the culvert improvements.” He testified that the conditions Ms. Pleasants experienced were what he would expect during a 100-year storm event on that specific lot.

5. Hearing Outcome and Judicial Decision

The Administrative Law Judge’s decision, issued on February 20, 2025, ruled conclusively in favor of the Respondent.

Conclusions of Law

• The Judge found that the Petitioner, who bore the burden of proof, failed to establish by a preponderance of the evidence that the Respondent violated Article II, Section I of the CC&Rs.

• The ruling stated, “The credible evidence of record established that Respondent has maintained the underground culverts that were constructed in accordance with the Navajo County approved plans.”

• It was further established that “the underground culverts are functioning as intended.”

Final Determination

The Judge concluded that the flooding experienced by the Petitioner was a predictable and expected outcome given the circumstances: “Unfortunately, Petitioner’s lot is located in a FEMA Floodway and flooding of the area would be expected in large storm events which is exactly what occurred in July 2021, and has not occurred since.”

IT IS ORDERED that no action is required of Respondent in this matter and that Petitioner’s Petition is dismissed.


Questions

Question

Who is responsible for proving that the HOA violated the CC&Rs during a hearing?

Short Answer

The homeowner (Petitioner) bears the burden of proof.

Detailed Answer

In an administrative hearing regarding an HOA dispute, the burden falls on the homeowner to prove by a 'preponderance of the evidence' that the HOA committed the alleged violation. The HOA does not have to prove they are innocent unless they are establishing an affirmative defense.

Alj Quote

Petitioner bears the burden of proof to establish that Respondent committed the alleged violation by a preponderance of the evidence.

Legal Basis

A.R.S. § 41-1092.07(G)(2); A.A.C. R2-19-119(A)

Topic Tags

  • Burden of Proof
  • Legal Standards
  • Procedure

Question

Is the HOA responsible for flooding damage caused by an unusually severe storm?

Short Answer

Generally no, if the drainage system was properly maintained and the flooding was due to the severity of the storm and property location.

Detailed Answer

If an HOA maintains its drainage system according to the approved design plans, it is not necessarily liable for flooding caused by extreme weather events (like a 100-year storm) that exceed the system's design capacity, especially if the home is located in a known flood zone.

Alj Quote

Unfortunately, Petitioner’s lot is located in a FEMA Floodway and flooding of the area would be expected in large storm events which is exactly what occurred in July 2021, and has not occurred since.

Legal Basis

Factual Finding / Liability Standards

Topic Tags

  • Flooding
  • Maintenance
  • Liability

Question

Does the HOA have to upgrade old infrastructure to meet modern standards?

Short Answer

The decision implies no, as long as the system is maintained according to the originally approved plans.

Detailed Answer

The ALJ found that the HOA met its obligations by maintaining the system in accordance with the plans approved at the time of construction (late 1980s), which were designed for a '50-year storm,' even if modern severe storms exceed that capacity.

Alj Quote

The credible evidence of record established that Respondent has maintained the underground culverts that were constructed in accordance with the Navajo County approved plans.

Legal Basis

CC&R Interpretation

Topic Tags

  • Maintenance
  • Infrastructure
  • Grandfathering

Question

How much evidence is needed to win a case against the HOA?

Short Answer

A 'preponderance of the evidence,' meaning the claim is more probably true than not.

Detailed Answer

The homeowner must provide evidence that has 'superior evidentiary weight' and is more convincing than the HOA's evidence. It is not about the number of witnesses, but the convincing force of the evidence presented.

Alj Quote

A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.

Legal Basis

Morris K. Udall, Arizona Law of Evidence § 5

Topic Tags

  • Evidence
  • Legal Standards

Question

Can I rely on my own interpretation of engineering plans to prove a violation?

Short Answer

Likely not, if the HOA presents conflicting expert testimony.

Detailed Answer

In this case, the homeowner believed a marking on the plan was a missing culvert, but the HOA's expert engineer testified it was a roadway hatch pattern. The ALJ relied on the expert's interpretation over the homeowner's assumption.

Alj Quote

Dr. Barlow testified that Petitioner’s belief that double lines in the red box on the plans are supposed to be a designated culvert, is erroneous, as those lines are part of the roadway designation.

Legal Basis

Expert Testimony

Topic Tags

  • Evidence
  • Expert Witnesses
  • Dispute Resolution

Question

Is a single incident of failure enough to prove the HOA isn't maintaining common areas?

Short Answer

Not necessarily, especially if the incident was caused by exceptional circumstances.

Detailed Answer

The ALJ noted that the petition was based on a single storm event in July 2021 described as 'exceptional and unusually severe,' and there were no other complaints. This isolated incident was insufficient to prove a failure to maintain.

Alj Quote

Ms. Seekins testified (and Petitioner agreed) that the Petition was filed due to an occurrence from a single storm in July 2021, and that there have been no other complaints to the Board regarding the culverts.

Legal Basis

Factual Finding

Topic Tags

  • Maintenance
  • Enforcement
  • Violations

Case

Docket No

25F-H021-REL

Case Title

Deatta M. Pleasants v. Pinecrest Lake Property Owners Association, Inc.

Decision Date

2025-02-20

Alj Name

Sondra J. Vanella

Tribunal

Office of Administrative Hearings

Agency

Arizona Department of Real Estate

Questions

Question

Who is responsible for proving that the HOA violated the CC&Rs during a hearing?

Short Answer

The homeowner (Petitioner) bears the burden of proof.

Detailed Answer

In an administrative hearing regarding an HOA dispute, the burden falls on the homeowner to prove by a 'preponderance of the evidence' that the HOA committed the alleged violation. The HOA does not have to prove they are innocent unless they are establishing an affirmative defense.

Alj Quote

Petitioner bears the burden of proof to establish that Respondent committed the alleged violation by a preponderance of the evidence.

Legal Basis

A.R.S. § 41-1092.07(G)(2); A.A.C. R2-19-119(A)

Topic Tags

  • Burden of Proof
  • Legal Standards
  • Procedure

Question

Is the HOA responsible for flooding damage caused by an unusually severe storm?

Short Answer

Generally no, if the drainage system was properly maintained and the flooding was due to the severity of the storm and property location.

Detailed Answer

If an HOA maintains its drainage system according to the approved design plans, it is not necessarily liable for flooding caused by extreme weather events (like a 100-year storm) that exceed the system's design capacity, especially if the home is located in a known flood zone.

Alj Quote

Unfortunately, Petitioner’s lot is located in a FEMA Floodway and flooding of the area would be expected in large storm events which is exactly what occurred in July 2021, and has not occurred since.

Legal Basis

Factual Finding / Liability Standards

Topic Tags

  • Flooding
  • Maintenance
  • Liability

Question

Does the HOA have to upgrade old infrastructure to meet modern standards?

Short Answer

The decision implies no, as long as the system is maintained according to the originally approved plans.

Detailed Answer

The ALJ found that the HOA met its obligations by maintaining the system in accordance with the plans approved at the time of construction (late 1980s), which were designed for a '50-year storm,' even if modern severe storms exceed that capacity.

Alj Quote

The credible evidence of record established that Respondent has maintained the underground culverts that were constructed in accordance with the Navajo County approved plans.

Legal Basis

CC&R Interpretation

Topic Tags

  • Maintenance
  • Infrastructure
  • Grandfathering

Question

How much evidence is needed to win a case against the HOA?

Short Answer

A 'preponderance of the evidence,' meaning the claim is more probably true than not.

Detailed Answer

The homeowner must provide evidence that has 'superior evidentiary weight' and is more convincing than the HOA's evidence. It is not about the number of witnesses, but the convincing force of the evidence presented.

Alj Quote

A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.

Legal Basis

Morris K. Udall, Arizona Law of Evidence § 5

Topic Tags

  • Evidence
  • Legal Standards

Question

Can I rely on my own interpretation of engineering plans to prove a violation?

Short Answer

Likely not, if the HOA presents conflicting expert testimony.

Detailed Answer

In this case, the homeowner believed a marking on the plan was a missing culvert, but the HOA's expert engineer testified it was a roadway hatch pattern. The ALJ relied on the expert's interpretation over the homeowner's assumption.

Alj Quote

Dr. Barlow testified that Petitioner’s belief that double lines in the red box on the plans are supposed to be a designated culvert, is erroneous, as those lines are part of the roadway designation.

Legal Basis

Expert Testimony

Topic Tags

  • Evidence
  • Expert Witnesses
  • Dispute Resolution

Question

Is a single incident of failure enough to prove the HOA isn't maintaining common areas?

Short Answer

Not necessarily, especially if the incident was caused by exceptional circumstances.

Detailed Answer

The ALJ noted that the petition was based on a single storm event in July 2021 described as 'exceptional and unusually severe,' and there were no other complaints. This isolated incident was insufficient to prove a failure to maintain.

Alj Quote

Ms. Seekins testified (and Petitioner agreed) that the Petition was filed due to an occurrence from a single storm in July 2021, and that there have been no other complaints to the Board regarding the culverts.

Legal Basis

Factual Finding

Topic Tags

  • Maintenance
  • Enforcement
  • Violations

Case

Docket No

25F-H021-REL

Case Title

Deatta M. Pleasants v. Pinecrest Lake Property Owners Association, Inc.

Decision Date

2025-02-20

Alj Name

Sondra J. Vanella

Tribunal

Office of Administrative Hearings

Agency

Arizona Department of Real Estate

Steven D. Stienstra v. Cedar Ridge Homeowners Association

Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.

Case Summary

Case ID 19F-H1918033-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2020-04-01
Administrative Law Judge Kay Abramsohn
Outcome total
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Steven D. Stienstra Counsel
Respondent Cedar Ridge Homeowners Association Counsel Michelle Molinario, Diana J. Elston, Keith D. Collett

Alleged Violations

A.R.S. § 33-1806.01; CC&Rs Section 1.1; CC&Rs Section 18

Outcome Summary

The Petitioner was the prevailing party. The ALJ affirmed that the HOA violated its CC&Rs regarding enforcement procedures, particularly by failing to adhere to Section 18 requirements and incorrectly applying Section 1.1 against the owner, rendering the legal fee demands improper. The HOA was ordered to reimburse the Petitioner the $500.00 filing fee,.

Why this result: The HOA failed to follow the explicit due process requirements (written notice and 30 days to appear) mandated by CC&Rs Section 18 for enforcement against the owner, and incorrectly relied on Section 1.1 to justify its demand for unauthorized flat fees,,,,.

Key Issues & Findings

HOA enforcement action regarding CC&R violations and asserted legal fees

Petitioner challenged the HOA's enforcement actions regarding short-term rentals and leasing less than the entire lot. The ALJ found the HOA proceeded inappropriately under Section 1.1 (intended for action against occupants on the owner's behalf) and failed to follow the mandatory enforcement requirements of Section 18, thus violating its own CC&Rs. Consequently, the asserted legal fees were not assigned to Petitioner,,,.

Orders: The Petition was granted. The HOA was ordered to reimburse the Petitioner the $500.00 filing fee,. The asserted legal fees of $1,500 and $2,600 sought by the HOA were determined not to be assignable to the Petitioner,.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1806.01
  • CC&Rs Section 1.1
  • CC&Rs Section 18

Analytics Highlights

Topics: HOA Enforcement, CC&R Violation, Legal Fees, Due Process, Rental Restriction
Additional Citations:

  • A.R.S. § 33-1806.01
  • CC&Rs Section 1.1
  • CC&Rs Section 18
  • A.R.S. § 10-3830

Video Overview

Audio Overview

Decision Documents

19F-H1918033-REL-RHG Decision – 779896.pdf

Uploaded 2026-01-23T17:27:52 (210.6 KB)

19F-H1918033-REL-RHG Decision – ../19F-H1918033-REL/753362.pdf

Uploaded 2026-01-23T17:27:56 (169.0 KB)





Briefing Doc – 19F-H1918033-REL-RHG


Briefing Document: Stienstra v. Cedar Ridge Homeowners Association

Executive Summary

This document synthesizes two Administrative Law Judge (ALJ) decisions concerning a dispute between homeowner Steven D. Stienstra (Petitioner) and the Cedar Ridge Homeowners Association (HOA/Respondent). The core conflict centered on the HOA’s enforcement actions and subsequent demand for attorney’s fees related to alleged violations of Covenants, Conditions, and Restrictions (CC&Rs) prohibiting short-term rentals.

The ALJ ultimately ruled in favor of the Petitioner in both the initial hearing and a subsequent rehearing. The decisions established that the HOA violated its own CC&Rs by employing an incorrect and unreasonable enforcement procedure. Specifically, the HOA misapplied Section 1.1 of the CC&Rs, which governs an owner’s failure to take action against a non-compliant tenant, instead of following the prescribed due process for owner violations outlined in Section 18. Consequently, the ALJ concluded that the attorney’s fees demanded by the HOA were not assignable to the Petitioner. The final order required the HOA to reimburse the Petitioner’s $500 filing fee, affirming that the HOA’s actions, including a series of escalating cease and desist letters, were procedurally flawed and unreasonable given the circumstances.

Case Overview and Core Dispute

The case, No. 19F-H1918033-REL, involved a petition filed by Steven D. Stienstra in November 2018 with the Arizona Department of Real Estate. Mr. Stienstra alleged that the Cedar Ridge Homeowners Association, a voluntary board in Sedona, Arizona, violated A.R.S. § 33-1806.01 and Sections 1.1 and 18 of its own CC&Rs.

The dispute originated from short-term rental activity at Mr. Stienstra’s property, which he purchased in August 2017. While the Petitioner admitted to the initial violations, he contended that he ceased the activity immediately after a phone call from the HOA President in April 2018. Despite his assurances, the HOA, acting on legal advice, pursued enforcement through a series of cease and desist letters, culminating in a demand for $2,600 in attorney’s fees.

The central issue before the Office of Administrative Hearings was whether the HOA’s enforcement process was proper under its governing documents and, consequently, whether Mr. Stienstra was liable for the legal fees incurred by the HOA.

Chronology of the Dispute

Details

Aug 2017

Property Purchase

Steven D. Stienstra purchases the residence. He acknowledges the CC&R restrictions on short-term rentals.

Jan-Apr 2018

Rental Activity

Stienstra’s son uses VRBO to manage stays for friends and family, which expands to produce some revenue from rentals of less than 30 days.

Apr 3, 2018

Motor Home Incident

HOA Secretary Vic Burolla calls Stienstra about a motor home parked in the driveway, a separate CC&R violation.

April 2018

Ferguson’s Phone Call

HOA President Bill Ferguson calls Stienstra about the short-term rentals. Recollections vary, but Stienstra claims he agreed to cease the activity. Ferguson’s impression was that Stienstra was not going to stop.

Apr 26, 2018

HOA Retains Counsel

The first noted contact between the HOA and its law firm occurs after the phone call with Stienstra.

May 11, 2018

First Cease & Desist Letter

The HOA’s attorney sends a letter demanding Stienstra cease all rentals of less than 30 days and rentals of less than the entire property within ten days, threatening a lawsuit under Section 1.1 of the CC&Rs.

June 1, 2018

Second Cease & Desist Letter

The HOA rejects Stienstra’s explanation of compliance. The letter demands payment of $1,500.00 by July 2, 2018, described as a “flat amount to resolve the matter.”

June 17, 2018

Third Cease & Desist Letter

Citing a new Facebook Marketplace post by Stienstra’s son (offering to lease bedrooms separately), the HOA sends another letter. The demand for attorney’s fees increases to $2,600.00.

Sep 4, 2018

Informal Meeting

At Stienstra’s request, three HOA board members meet with him in an unofficial capacity to discuss the dispute. The meeting transcript reflects a tense relationship.

Nov 2018

Petition Filed

Stienstra files his petition with the Arizona Department of Real Estate.

Oct 7, 2019

Initial Hearing

The Office of Administrative Hearings conducts a hearing on the matter.

Nov 15, 2019

Initial Decision

ALJ Kay Abramsohn issues a decision finding the HOA violated its CC&Rs and grants Stienstra’s petition.

Dec 19, 2019

Rehearing Request

The HOA requests a rehearing, arguing the ALJ’s decision was “arbitrary, capricious, and an abuse of discretion.”

Mar 12, 2020

Rehearing

A rehearing is conducted where the HOA introduces new arguments, including that its board acted in good faith on legal advice.

Apr 1, 2020

Rehearing Decision

The ALJ issues a final decision affirming the original order, finding Stienstra to be the prevailing party and ordering the HOA to reimburse his $500 filing fee.

Analysis of Arguments and Evidence

Petitioner’s Position (Steven D. Stienstra)

Compliance: Stienstra argued that he and his son ceased all short-term rental activity immediately following the April 2018 phone call from HOA President Bill Ferguson.

Improper Procedure: The core of his argument was that the HOA failed to follow the enforcement procedures mandated by Section 18 of the CC&Rs. This section requires the Board to provide written notice of a breach, a 30-day period for the owner to appear before the Board, and a reasonable time (up to 60 days) to remedy the breach before levying fines.

Misapplication of CC&Rs: Stienstra contended the HOA incorrectly proceeded under Section 1.1, which he argued applies to an owner’s failure to take legal action against a non-compliant tenant, not direct violations by the owner themselves.

Unjustified Fees: Because the HOA did not provide due process and followed an improper enforcement path, Stienstra argued he should be released from any liability for the attorney’s fees the HOA incurred.

Respondent’s Position (Cedar Ridge HOA)

Reasonable Belief of Violation: The HOA argued it had reason to believe violations were ongoing. It cited the continued presence of a VRBO listing (which Stienstra’s son claimed was inactive for booking) and observations of “multiple cars parked there daily” as evidence.

Reliance on Legal Counsel: The HOA maintained that its actions were reasonable because it sought and followed the advice of its attorney. At the rehearing, it cited A.R.S. § 10-3830, arguing it discharged its duties in good faith.

Discretion in Enforcement: The Board believed it had the discretion to enforce the CC&Rs under either Section 1.1 or Section 18. Board Secretary Vic Burolla testified at the rehearing that Section 1.1 was chosen because it “seemed more expeditious, to be able to collect” legal fees.

“Unclean Hands” Doctrine: At the rehearing, the HOA argued for the first time that because Stienstra had admittedly violated the CC&Rs initially, he had “unclean hands” and was not entitled to seek relief regarding the HOA’s subsequent actions.

Key Evidence Presented

CC&Rs: The text of Section 1.1 (“Leasing”) and Section 18 (“Enforcement of Covenants”) were central to the case.

Cease & Desist Letters: The series of three letters from the HOA’s attorney documented the escalating demands and the HOA’s legal strategy.

Testimony of Board Members: Testimony from Bill Ferguson and Vic Burolla provided insight into the Board’s decision-making process, including their impression of the April 2018 phone call and their justification for hiring an attorney. Vic Burolla provided conflicting testimony, stating in the initial hearing he was “not aware of any specific instructions in the CC&Rs” for notifications, but stating in the rehearing that the Board had discussed the benefits of proceeding under either Section 1.1 or Section 18.

VRBO and Facebook Listings: Printouts of the online rental listings were used as evidence by the HOA to demonstrate ongoing or attempted violations.

Meeting Transcript: A transcript of the informal September 4, 2018 meeting revealed the “tense relationship” and communication breakdown between the parties. When asked who was in the house if not tenants, Stienstra replied, “It’s not anybody’s business who’s in our house, really.”

Administrative Law Judge’s Findings and Rulings

The ALJ’s conclusions were consistent across both the initial decision and the rehearing decision, ultimately finding that the Petitioner had proven his case by a preponderance of the evidence.

Interpretation of Governing CC&Rs

Section 1.1 vs. Section 18: The ALJ decisively concluded that the two sections govern different circumstances.

Section 1.1 applies when an occupant or lessee violates the CC&Rs. It requires the owner to take legal action against that occupant within 10 days of a written demand from the Board. If the owner fails, the Board may act “on behalf of such owner against owner’s occupant.” The ALJ found these were “not the circumstances in this case.”

Section 1.8 is the proper procedure for violations committed directly by the owner. It provides a clear due process framework: written notice, an opportunity to be heard by the Board, and a period to cure the breach.

Conclusion: The ALJ ruled that the “appropriate action that was required to be taken by Respondent was set forth in Section 18 of the CC&Rs.” By using Section 1.1, the HOA committed a procedural violation.

Assessment of HOA Enforcement Actions

Verbal Warning: The ALJ characterized the April 2018 phone call from Mr. Ferguson as “appropriate in the nature of education” but clarified it “is not an ‘enforcement’ action under the CC&Rs.”

Unreasonable Continuation: The Judge found the HOA’s continued actions after the May 11 letter to be unreasonable. The decision notes that the HOA’s characterization of Stienstra “intentionally” continuing to violate the CC&Rs “simply demonstrates that the Board members did not and were not going to believe Petitioner or his son no matter what information they provided.”

Distrust: The decision highlights the Board’s fundamental distrust, quoting Mr. Burolla’s testimony that even if the HOA had called to clarify the situation, “there’s no reason to suspect we would have been told the truth.”

Ruling on Attorney’s Fees

Not Assignable to Petitioner: Because the HOA violated its own CC&Rs by following an improper enforcement procedure, the ALJ ruled that the “asserted legal fees are not assigned to Petitioner.”

Improper Demand: The ALJ specifically analyzed the demand in the June 1, 2018 letter for “$1,500.00… authorized by the Board as a flat amount to resolve the matter.” The ruling states this amount “could only be looked at as either a settlement offer or as some sort of fine, which is not authorized under Section 1.1 but only under Section 18.” It was not a legitimate accounting of actual fees incurred as permitted by the CC&Rs.

No Expenses Incurred Under Section 1.1: The Judge found that since Stienstra took action to stop the leasing, no legal action by the HOA “on behalf of the owner against the occupant” was required. Therefore, no expenses were actually incurred pursuant to the parameters of Section 1.1.

Final Decisions and Order

Initial Decision (Nov 15, 2019): The petition was granted, and the HOA was ordered to reimburse Mr. Stienstra the $500.00 filing fee.

Rehearing Decision (Apr 1, 2020): The ALJ affirmed the original order. The HOA’s new arguments regarding “good faith” and “unclean hands” did not alter the core finding of procedural failure. The final order declared the Petitioner the prevailing party and re-stated the requirement for the HOA to reimburse the filing fee.






Study Guide – 19F-H1918033-REL-RHG


Study Guide: Stienstra v. Cedar Ridge Homeowners Association

This study guide provides a comprehensive review of the administrative hearing and rehearing decisions in the case between petitioner Steven D. Stienstra and respondent Cedar Ridge Homeowners Association. It includes a short-answer quiz with an answer key, a series of essay questions for deeper analysis, and a glossary of key terms found in the legal decisions.

Short-Answer Quiz

Instructions: Answer the following questions in two to three complete sentences, drawing exclusively from the information provided in the case documents.

1. Who were the primary parties in this case, and what was the central issue that prompted the administrative hearing?

2. What specific violations of the CC&Rs did the homeowner, Steven Stienstra, or his son commit that initiated the dispute?

3. Describe the initial action taken by HOA President Bill Ferguson in April 2018 and explain why the Administrative Law Judge did not consider it a formal enforcement action.

4. The HOA’s attorneys sent three Cease & Desist letters. What was the primary demand of the first letter, and what financial demands were added in the second and third letters?

5. What were the two key sections of the CC&Rs at the center of the dispute, and what did each section generally govern?

6. Why did the Administrative Law Judge (ALJ) conclude that the HOA’s decision to proceed under Section 1.1 of the CC&Rs was inappropriate for the violations committed by the owner?

7. According to the ALJ’s decision, what specific procedural steps should the HOA have followed under Section 18 of the CC&Rs to properly enforce the covenants against an owner?

8. On what grounds did the Cedar Ridge HOA request a rehearing after the initial decision was issued in favor of the petitioner?

9. During the rehearing, the HOA introduced an “unclean hands” argument. What did this argument claim, and how did the ALJ respond to it?

10. What was the final, binding outcome of this case after the rehearing, including the ruling on attorney’s fees and the petitioner’s filing fee?

——————————————————————————–

Quiz Answer Key

1. The primary parties were the Petitioner, homeowner Steven D. Stienstra, and the Respondent, Cedar Ridge Homeowners Association (HOA). While the dispute began over rental violations, the central issue at the hearing was the liability for legal fees the HOA incurred and asserted were owed by the Petitioner.

2. The Petitioner’s son violated Section 1.1 of the CC&Rs by listing the property on VRBO for short-term rentals (less than 30 consecutive days) and producing revenue from January to April 2018. He also later posted on Facebook Marketplace offering to rent separate units within the home, which violated the rule requiring the lease of an “owner’s entire lot.”

3. HOA President Bill Ferguson made a phone call to Mr. Stienstra in April 2018 to bring the short-term rental violations to his attention. The ALJ characterized this as a “courtesy or informational call” and not a formal enforcement action because it did not comply with the written notice procedures required by either Section 1.1 or Section 18 of the CC&Rs.

4. The first letter (May 11, 2018) demanded that Stienstra cease all rentals of less than 30 days. The second letter (June 1, 2018) added a demand for $1,500 in attorney’s fees, and the third letter (June 17, 2018) increased this demand to $2,600.

5. The key sections were Section 1.1 and Section 18. Section 1.1 governed leasing requirements (e.g., minimum 30-day term) and detailed a process for an owner to take action against a non-compliant tenant (occupant). Section 18, titled “Enforcement of Covenants,” provided the formal process for the HOA Board to take action against a non-compliant owner.

6. The ALJ concluded that Section 1.1 was inappropriate because its enforcement mechanism empowers the HOA to act “on behalf of such owner against owner’s occupant” if the owner fails to do so. In this case, the HOA was taking direct action against the owner (Stienstra) for his own violations, a scenario that the ALJ determined was governed by Section 18.

7. Under Section 18, the HOA was required to notify the owner “in writing of the breach,” provide the owner 30 days to appear before the Board to respond, and then grant a reasonable time period (not to exceed 60 days) to remedy the breach before it could levy a fine.

8. The HOA requested a rehearing on the grounds that the ALJ’s decision was “arbitrary, capricious, and an abuse of discretion, and was not support by the evidence.” The HOA specifically alleged the ALJ had not considered evidence that it had reason to believe violations were continuing and had erred in interpreting the CC&Rs.

9. The HOA argued that because the Petitioner had admittedly violated the CC&Rs, he had “unclean hands” and therefore was not entitled to seek relief from the Department regarding the HOA’s actions. The ALJ noted that the remedy sought by the Petitioner was monetary (release from fees), not equitable, and the core issue remained whether the HOA’s enforcement actions were valid under its own governing documents.

10. The final outcome, upheld on rehearing, was that the Petitioner’s petition was granted. The HOA was ordered to reimburse Mr. Stienstra for his $500 filing fee, and the ALJ concluded that the asserted legal fees were not assignable to him due to the HOA’s failure to follow its own CC&R enforcement procedures.

——————————————————————————–

Essay Questions

Instructions: The following questions are designed for a more in-depth analysis of the case. Formulate a comprehensive response to each question using only the facts and arguments presented in the provided legal decisions.

1. Analyze the procedural missteps made by the Cedar Ridge HOA Board in its enforcement actions against Steven Stienstra. How did its choice to proceed under Section 1.1 instead of Section 18 fundamentally undermine its position, according to the Administrative Law Judge?

2. Discuss the role of communication and miscommunication in escalating the conflict between Stienstra and the HOA. Use specific examples from the text, such as the Ferguson phone call, the continued VRBO listing, the HOA’s internal distrust, and the unofficial board meeting, to illustrate your points.

3. Evaluate the HOA’s argument on rehearing that its actions were protected because they acted in good faith based on the advice of their attorney, as allowed under A.R.S. § 10-3830. Why was this argument ultimately unpersuasive to the Administrative Law Judge?

4. The central issue in this case evolved from CC&R violations to a dispute over attorney’s fees. Trace this evolution, explaining how each Cease & Desist letter escalated the financial stakes and why the ALJ ultimately determined the fees were not assignable to Stienstra.

5. Compare and contrast the enforcement mechanisms detailed in Section 1.1 and Section 18 of the Cedar Ridge CC&Rs. Explain the specific purpose of each section and why applying the correct one was critical to the outcome of this case.

——————————————————————————–

Glossary

Definition

A.R.S. § 33-1806.01

An Arizona Revised Statute providing that a planned community property owner may use their property as a rental unless prohibited in the declaration and must abide by the declaration’s rental time period restrictions.

Administrative Law Judge (ALJ)

The official who presides over administrative hearings, hears evidence, and makes legal findings and rulings. In this case, the ALJ was Kay Abramsohn.

Burden of Proof

The obligation on a party in a legal case to prove their allegations. In this proceeding, the Petitioner bore the burden of proving the HOA’s violations by a preponderance of the evidence.

Covenants, Conditions, and Restrictions. The governing legal documents that set forth the rules for a planned community or homeowners association.

Cease & Desist Letter

A formal written demand from an attorney or party to stop (cease) and not restart (desist) an allegedly illegal or infringing activity.

Declaration

The legal document that creates a homeowners association and its CC&Rs.

Forcible Entry and Detainer

A legal action, often used for eviction, to recover possession of real property from someone who is in wrongful possession. Section 1.1 mentions this as an action an owner could take against a non-compliant tenant.

A legal claim or right against a property to secure the payment of a debt. Section 18 of the CC&Rs allows the HOA to place a lien on a property for an unpaid special assessment or fine.

Occupant

As used in Section 1.1, refers to a tenant or lessee under a lease agreement, distinct from the property owner.

Petitioner

The party who files a petition initiating a legal or administrative action. In this case, homeowner Steven D. Stienstra.

Preponderance of the Evidence

The standard of proof in this case, meaning that the evidence as a whole shows that the fact sought to be proved is more probable than not.

Respondent

The party against whom a petition is filed. In this case, the Cedar Ridge Homeowners Association.

Special Assessment

A charge levied by an HOA against an owner for a specific purpose, such as repaying attorney’s fees incurred by the HOA or as a fine, as described in Sections 1.1 and 18.

Unclean Hands

A legal doctrine arguing that a party who has acted unethically or in bad faith in relation to the subject of a complaint should not be entitled to seek relief. The HOA raised this argument against the Petitioner on rehearing.

An Expedia Group website containing listings for vacation property rentals, which the Petitioner’s son used to list the property.






Blog Post – 19F-H1918033-REL-RHG


Study Guide: Stienstra v. Cedar Ridge Homeowners Association

This study guide provides a comprehensive review of the administrative hearing and rehearing decisions in the case between petitioner Steven D. Stienstra and respondent Cedar Ridge Homeowners Association. It includes a short-answer quiz with an answer key, a series of essay questions for deeper analysis, and a glossary of key terms found in the legal decisions.

Short-Answer Quiz

Instructions: Answer the following questions in two to three complete sentences, drawing exclusively from the information provided in the case documents.

1. Who were the primary parties in this case, and what was the central issue that prompted the administrative hearing?

2. What specific violations of the CC&Rs did the homeowner, Steven Stienstra, or his son commit that initiated the dispute?

3. Describe the initial action taken by HOA President Bill Ferguson in April 2018 and explain why the Administrative Law Judge did not consider it a formal enforcement action.

4. The HOA’s attorneys sent three Cease & Desist letters. What was the primary demand of the first letter, and what financial demands were added in the second and third letters?

5. What were the two key sections of the CC&Rs at the center of the dispute, and what did each section generally govern?

6. Why did the Administrative Law Judge (ALJ) conclude that the HOA’s decision to proceed under Section 1.1 of the CC&Rs was inappropriate for the violations committed by the owner?

7. According to the ALJ’s decision, what specific procedural steps should the HOA have followed under Section 18 of the CC&Rs to properly enforce the covenants against an owner?

8. On what grounds did the Cedar Ridge HOA request a rehearing after the initial decision was issued in favor of the petitioner?

9. During the rehearing, the HOA introduced an “unclean hands” argument. What did this argument claim, and how did the ALJ respond to it?

10. What was the final, binding outcome of this case after the rehearing, including the ruling on attorney’s fees and the petitioner’s filing fee?

——————————————————————————–

Quiz Answer Key

1. The primary parties were the Petitioner, homeowner Steven D. Stienstra, and the Respondent, Cedar Ridge Homeowners Association (HOA). While the dispute began over rental violations, the central issue at the hearing was the liability for legal fees the HOA incurred and asserted were owed by the Petitioner.

2. The Petitioner’s son violated Section 1.1 of the CC&Rs by listing the property on VRBO for short-term rentals (less than 30 consecutive days) and producing revenue from January to April 2018. He also later posted on Facebook Marketplace offering to rent separate units within the home, which violated the rule requiring the lease of an “owner’s entire lot.”

3. HOA President Bill Ferguson made a phone call to Mr. Stienstra in April 2018 to bring the short-term rental violations to his attention. The ALJ characterized this as a “courtesy or informational call” and not a formal enforcement action because it did not comply with the written notice procedures required by either Section 1.1 or Section 18 of the CC&Rs.

4. The first letter (May 11, 2018) demanded that Stienstra cease all rentals of less than 30 days. The second letter (June 1, 2018) added a demand for $1,500 in attorney’s fees, and the third letter (June 17, 2018) increased this demand to $2,600.

5. The key sections were Section 1.1 and Section 18. Section 1.1 governed leasing requirements (e.g., minimum 30-day term) and detailed a process for an owner to take action against a non-compliant tenant (occupant). Section 18, titled “Enforcement of Covenants,” provided the formal process for the HOA Board to take action against a non-compliant owner.

6. The ALJ concluded that Section 1.1 was inappropriate because its enforcement mechanism empowers the HOA to act “on behalf of such owner against owner’s occupant” if the owner fails to do so. In this case, the HOA was taking direct action against the owner (Stienstra) for his own violations, a scenario that the ALJ determined was governed by Section 18.

7. Under Section 18, the HOA was required to notify the owner “in writing of the breach,” provide the owner 30 days to appear before the Board to respond, and then grant a reasonable time period (not to exceed 60 days) to remedy the breach before it could levy a fine.

8. The HOA requested a rehearing on the grounds that the ALJ’s decision was “arbitrary, capricious, and an abuse of discretion, and was not support by the evidence.” The HOA specifically alleged the ALJ had not considered evidence that it had reason to believe violations were continuing and had erred in interpreting the CC&Rs.

9. The HOA argued that because the Petitioner had admittedly violated the CC&Rs, he had “unclean hands” and therefore was not entitled to seek relief from the Department regarding the HOA’s actions. The ALJ noted that the remedy sought by the Petitioner was monetary (release from fees), not equitable, and the core issue remained whether the HOA’s enforcement actions were valid under its own governing documents.

10. The final outcome, upheld on rehearing, was that the Petitioner’s petition was granted. The HOA was ordered to reimburse Mr. Stienstra for his $500 filing fee, and the ALJ concluded that the asserted legal fees were not assignable to him due to the HOA’s failure to follow its own CC&R enforcement procedures.

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Essay Questions

Instructions: The following questions are designed for a more in-depth analysis of the case. Formulate a comprehensive response to each question using only the facts and arguments presented in the provided legal decisions.

1. Analyze the procedural missteps made by the Cedar Ridge HOA Board in its enforcement actions against Steven Stienstra. How did its choice to proceed under Section 1.1 instead of Section 18 fundamentally undermine its position, according to the Administrative Law Judge?

2. Discuss the role of communication and miscommunication in escalating the conflict between Stienstra and the HOA. Use specific examples from the text, such as the Ferguson phone call, the continued VRBO listing, the HOA’s internal distrust, and the unofficial board meeting, to illustrate your points.

3. Evaluate the HOA’s argument on rehearing that its actions were protected because they acted in good faith based on the advice of their attorney, as allowed under A.R.S. § 10-3830. Why was this argument ultimately unpersuasive to the Administrative Law Judge?

4. The central issue in this case evolved from CC&R violations to a dispute over attorney’s fees. Trace this evolution, explaining how each Cease & Desist letter escalated the financial stakes and why the ALJ ultimately determined the fees were not assignable to Stienstra.

5. Compare and contrast the enforcement mechanisms detailed in Section 1.1 and Section 18 of the Cedar Ridge CC&Rs. Explain the specific purpose of each section and why applying the correct one was critical to the outcome of this case.

——————————————————————————–

Glossary

Definition

A.R.S. § 33-1806.01

An Arizona Revised Statute providing that a planned community property owner may use their property as a rental unless prohibited in the declaration and must abide by the declaration’s rental time period restrictions.

Administrative Law Judge (ALJ)

The official who presides over administrative hearings, hears evidence, and makes legal findings and rulings. In this case, the ALJ was Kay Abramsohn.

Burden of Proof

The obligation on a party in a legal case to prove their allegations. In this proceeding, the Petitioner bore the burden of proving the HOA’s violations by a preponderance of the evidence.

Covenants, Conditions, and Restrictions. The governing legal documents that set forth the rules for a planned community or homeowners association.

Cease & Desist Letter

A formal written demand from an attorney or party to stop (cease) and not restart (desist) an allegedly illegal or infringing activity.

Declaration

The legal document that creates a homeowners association and its CC&Rs.

Forcible Entry and Detainer

A legal action, often used for eviction, to recover possession of real property from someone who is in wrongful possession. Section 1.1 mentions this as an action an owner could take against a non-compliant tenant.

A legal claim or right against a property to secure the payment of a debt. Section 18 of the CC&Rs allows the HOA to place a lien on a property for an unpaid special assessment or fine.

Occupant

As used in Section 1.1, refers to a tenant or lessee under a lease agreement, distinct from the property owner.

Petitioner

The party who files a petition initiating a legal or administrative action. In this case, homeowner Steven D. Stienstra.

Preponderance of the Evidence

The standard of proof in this case, meaning that the evidence as a whole shows that the fact sought to be proved is more probable than not.

Respondent

The party against whom a petition is filed. In this case, the Cedar Ridge Homeowners Association.

Special Assessment

A charge levied by an HOA against an owner for a specific purpose, such as repaying attorney’s fees incurred by the HOA or as a fine, as described in Sections 1.1 and 18.

Unclean Hands

A legal doctrine arguing that a party who has acted unethically or in bad faith in relation to the subject of a complaint should not be entitled to seek relief. The HOA raised this argument against the Petitioner on rehearing.

An Expedia Group website containing listings for vacation property rentals, which the Petitioner’s son used to list the property.


Case Participants

Petitioner Side

  • Steven D. Stienstra (petitioner)
    Appeared on his own behalf,.
  • Petitioner's son (witness)
    Related to Petitioner
    Managed rental property listings (referred to as 'Son'),,; testified at hearing,.

Respondent Side

  • Michelle Molinario (HOA attorney)
    Jones, Skelton & Hochuli, PLC.
    Represented Cedar Ridge Homeowners Association,.
  • Keith D. Collett (HOA attorney)
    Jones, Skelton & Hochuli, PLC.
    Represented Cedar Ridge Homeowners Association/HOA,,.
  • Diana J. Elston (HOA attorney)
    Jones, Skelton & Hochuli, P.L.C.
    Represented Cedar Ridge Homeowners Association/HOA,.
  • Vic Burolla (board member)
    Cedar Ridge Homeowners Association
    HOA Board Secretary,,; witness at initial hearing,,; no longer Secretary by time of hearing,.
  • Bill Ferguson (board member)
    Cedar Ridge Homeowners Association
    HOA Board President,; no longer President by time of hearing,; witness at initial hearing.
  • Tucker (board member)
    Cedar Ridge Homeowners Association
    HOA Board Vice-president,; participated in September 4, 2018 meeting,.
  • Griffin (board member)
    Cedar Ridge Homeowners Association
    HOA Board Treasurer,; participated in September 4, 2018 meeting,.
  • Dick Ellis (board member)
    Cedar Ridge Homeowners Association
    May have attended portion of September 4, 2018 meeting,.

Neutral Parties

  • Kay Abramsohn (ALJ)
    Office of Administrative Hearings
    Administrative Law Judge,,.
  • Judy Lowe (commissioner)
    Arizona Department of Real Estate
    Commissioner,,.

Stienstra, Steven D. vs. Cedar Ridge Homeowners Association

Case Summary

Case ID 19F-H1918033-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2020-04-01
Administrative Law Judge Kay Abramsohn
Outcome total
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Steven D. Stienstra Counsel
Respondent Cedar Ridge Homeowners Association Counsel Michelle Molinario, Diana J. Elston, Keith D. Collett

Alleged Violations

A.R.S. § 33-1806.01; CC&Rs Section 1.1; CC&Rs Section 18

Outcome Summary

The Petitioner was the prevailing party. The ALJ affirmed that the HOA violated its CC&Rs regarding enforcement procedures, particularly by failing to adhere to Section 18 requirements and incorrectly applying Section 1.1 against the owner, rendering the legal fee demands improper. The HOA was ordered to reimburse the Petitioner the $500.00 filing fee,.

Why this result: The HOA failed to follow the explicit due process requirements (written notice and 30 days to appear) mandated by CC&Rs Section 18 for enforcement against the owner, and incorrectly relied on Section 1.1 to justify its demand for unauthorized flat fees,,,,.

Key Issues & Findings

HOA enforcement action regarding CC&R violations and asserted legal fees

Petitioner challenged the HOA's enforcement actions regarding short-term rentals and leasing less than the entire lot. The ALJ found the HOA proceeded inappropriately under Section 1.1 (intended for action against occupants on the owner's behalf) and failed to follow the mandatory enforcement requirements of Section 18, thus violating its own CC&Rs. Consequently, the asserted legal fees were not assigned to Petitioner,,,.

Orders: The Petition was granted. The HOA was ordered to reimburse the Petitioner the $500.00 filing fee,. The asserted legal fees of $1,500 and $2,600 sought by the HOA were determined not to be assignable to the Petitioner,.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1806.01
  • CC&Rs Section 1.1
  • CC&Rs Section 18

Analytics Highlights

Topics: HOA Enforcement, CC&R Violation, Legal Fees, Due Process, Rental Restriction
Additional Citations:

  • A.R.S. § 33-1806.01
  • CC&Rs Section 1.1
  • CC&Rs Section 18
  • A.R.S. § 10-3830

Decision Documents

19F-H1918033-REL Decision – 753362.pdf

Uploaded 2025-12-17T18:17:14 (169.0 KB)

Case Participants

Petitioner Side

  • Steven D. Stienstra (petitioner)
    Appeared on his own behalf for the hearing and rehearing.
  • Petitioner's son (witness/property manager)
    Managed rental schedule and set up VRBO account; lived in the home.

Respondent Side

  • Michelle Molinario (HOA attorney)
    Jones, Skelton & Hochuli, PLC.
    Represented the HOA at the initial hearing.
  • Keith D. Collett (HOA attorney)
    Jones, Skelton & Hochuli, P.L.C.
    Represented the HOA at the hearing and rehearing.
  • Diana J. Elston (HOA attorney)
    Jones, Skelton & Hochuli, P.L.C.
    Represented the HOA at the rehearing.
  • Vic Burolla (board member/witness)
    Cedar Ridge Homeowners Association
    Former HOA Secretary; testified and attended the September 4, 2018 meeting.
  • Bill Ferguson (board member/witness)
    Cedar Ridge Homeowners Association
    Former HOA Board President; initiated the initial phone call to Petitioner about the violation.
  • Tucker (board member/vice-president)
    Cedar Ridge Homeowners Association
    HOA Vice-president; attended the September 4, 2018 meeting.
  • Griffin (board member/treasurer)
    Cedar Ridge Homeowners Association
    HOA Treasurer; attended the September 4, 2018 meeting.
  • Dick Ellis (board member)
    Cedar Ridge Homeowners Association
    May have attended the September 4, 2018 meeting.

Neutral Parties

  • Kay Abramsohn (ALJ)
    Office of Administrative Hearings
    Administrative Law Judge for the Decision and Rehearing Decision.
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
    Commissioner.

Linda Haderli vs. Carriage Manor RV Resort Association, Inc.

Case Summary

Case ID 17F-H1717029-REL
Agency ADRE
Tribunal OAH
Decision Date 2017-06-18
Administrative Law Judge Tammy L. Eigenheer
Outcome total
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Linda Haderli Counsel Jonathan A. Dessaules
Respondent Carriage Manor RV Resort Association, Inc. Counsel Samuel E. Arrowsmith

Alleged Violations

A.R.S. § 32-2199 et seq.

Outcome Summary

Petitioner was deemed the prevailing party. The HOA (Respondent) was found to have acted beyond the scope of its authority under its governing documents by removing the Petitioner as the Pickleball Club President and banning her from holding office for 24 months. The imposed discipline was quashed, and the HOA was ordered to refund the Petitioner's $500.00 filing fee.

Key Issues & Findings

HOA lacked authority to impose discipline (removal as club president and 24-month ban on holding office) under governing documents.

Petitioner alleged Respondent lacked authority pursuant to governing documents to remove her as President of the Pickleball Club and preclude her from serving as any officer for 24 months as purported discipline. The Tribunal concluded the Board’s decision was in excess of its authority because Respondent did not establish that removal and the prohibition on holding office were remedies available under the governing documents.

Orders: Petitioner was deemed the prevailing party; Respondent's imposed discipline was quashed; Respondent was ordered to pay Petitioner her filing fee of $500.00.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 32-2199 et seq.
  • A.A.C. R2-19-119
  • CC&R’s Section 14.2
  • CC&R’s Section 15.2B
  • CC&R’s Section 12.2

Analytics Highlights

Topics: discipline, governing documents, authority, club officer removal, homeowner vs HOA
Additional Citations:

  • A.R.S. § 32-2199 et seq.
  • A.A.C. R2-19-119
  • CC&R’s Section 14.2
  • CC&R’s Section 15.2B
  • CC&R’s Section 12.2

Video Overview

https://youtu.be/Cq8AgIpY6YI

Audio Overview

Decision Documents

17F-H1717029-REL Decision – 570378.pdf

Uploaded 2026-01-23T17:19:59 (84.2 KB)

17F-H1717029-REL Decision – 575026.pdf

Uploaded 2026-01-23T17:20:04 (700.9 KB)





Briefing Doc – 17F-H1717029-REL


Briefing Document: Haderli vs. Carriage Manor RV Resort Association

Executive Summary

This document synthesizes the key findings and legal conclusions from an administrative hearing concerning a dispute between resident Linda Haderli (Petitioner) and the Carriage Manor RV Resort Association, Inc. (Respondent). The core of the dispute was the Association’s decision to remove Ms. Haderli from her position as President of the Pickleball Club and to bar her from holding any club office for 24 months as a disciplinary measure.

The Administrative Law Judge (ALJ) ultimately ruled in favor of Ms. Haderli. The central finding was that the disciplinary action imposed by the Association was in excess of the authority granted by its own governing documents (CC&Rs). While the Association’s rules allowed for remedies such as financial assessments up to $500 or the suspension of common area use rights for violations, they did not provide for the removal of a resident from an elected club office. Consequently, the ALJ ordered that Ms. Haderli be deemed the prevailing party, the Association’s disciplinary action be quashed, and the Association reimburse Ms. Haderli’s $500 filing fee. This decision was formally adopted by the Commissioner of the Arizona Department of Real Estate, making it a final administrative order.

Case Overview

Parties:

Petitioner: Linda Haderli

Respondent: Carriage Manor RV Resort Association, Inc., a homeowners association in Mesa, Arizona.

Legal Venue: The Office of Administrative Hearings, State of Arizona.

Case Number: 17F-H1717029-REL

Hearing Date: May 30, 2017

Core Issue: On March 28, 2017, Ms. Haderli filed a petition with the Arizona Department of Real Estate. She alleged that the Association lacked the authority under its governing documents to remove her as President of the Pickleball Club and to prohibit her from serving in any club officer position for two years as a form of discipline.

The Association’s Disciplinary Action and Justification

The Association took disciplinary action against Ms. Haderli and provided three specific reasons for its decision in a formal letter:

1. Challenging Board Policies: The letter accused Ms. Haderli of harassing Association employees and circumventing established systems designed to implement Association policies.

2. Improper Officer Representation: The Association stated that Ms. Haderli had permitted Ms. Joyce Wooton to represent herself as an “Advisor” to the Pickleball Club, a position not recognized as an official Officer position in the Pickleball By-Laws.

3. Unauthorized Representation to External Entities: The Association claimed Ms. Haderli had represented herself to the City of Mesa and SRP (Salt River Project) as having the authority to make decisions on behalf of the Association, which had not been granted by the Board of Directors.

Analysis of Allegations and Testimony

During the May 30, 2017 hearing, testimony was presented by both parties regarding the three justifications for the disciplinary action.

Allegation 1: Harassment of an Association Employee

Respondent’s Testimony (Mary Candelaria, General Manager): Ms. Candelaria testified that on January 4, 2017, Ms. Haderli had a “contentious interaction” with an employee, Barb Putnam. According to some observers, Ms. Haderli was yelling. The following day, Ms. Putnam was hospitalized with a hemorrhage in her eye. Ms. Candelaria “theorized” that the stress from the encounter caused the medical issue. She collected written statements from observers but did not speak with Ms. Haderli about the incident, citing confidentiality concerns.

Petitioner’s Testimony (Linda Haderli): Ms. Haderli denied yelling at Ms. Putnam, explaining that her hearing loss sometimes causes her to speak louder than intended, which can be misinterpreted as yelling. She stated she was attempting to reserve dates for Pickleball Club fundraising events and that Ms. Putnam was uncooperative. Ms. Haderli testified she was unaware of the harassment accusation until reviewing exhibits for the hearing with her attorney.

Allegation 2: Improper Officer Representation (Joyce Wooton)

Petitioner’s Testimony (Linda Haderli): Ms. Haderli testified that Ms. Wooton was already serving as an advisor to the Pickleball Club when Ms. Haderli was elected Vice President, a full year before she became President on March 1, 2016.

Allegation 3: Unauthorized Representation to External Entities

Respondent’s Testimony (Mary Candelaria, General Manager): Ms. Candelaria stated that while the Pickleball Club was exploring a project to build a small structure, Ms. Haderli contacted the City of Mesa and SRP directly, representing herself as acting on behalf of the Association. This continued even after Ms. Haderli was advised to work through the project’s architect for technical questions.

Petitioner’s Testimony (Linda Haderli): Ms. Haderli denied representing herself as having authority to act for the Association. She testified that her intent was merely to gather background information to be better informed about the project. She initially did not want to provide her name or address to the entities for fear of appearing to act in an official capacity, only providing the address when required because regulations differ by city area.

Governing Documents and Permitted Remedies

The Administrative Law Judge’s decision hinged on the specific remedies available to the Association as outlined in its governing documents, the CC&Rs. The Association clarified that the discipline was imposed on Ms. Haderli in her capacity as a resident who violated community rules, not as a disciplinary action against the Pickleball Club itself.

The following sections of the CC&Rs were cited as relevant:

CC&R Section

Description

Authorized Remedy

Section 14.2

Employee Abuse: Prohibits physical or verbal harassment of employees by residents.

Enforcement as an “Other Violation” under Section 15.2B.

Section 15.2B

Other Violations: Stipulates that such violations are subject to a financial penalty.

An assessment set by the Board of Directors, not to exceed $500.00.

Section 12.2

Suspension of Rights: Grants the Association the right to suspend an Owner’s rights for infractions.

Suspension of an Owner’s voting rights and Common Areas use rights.

Legal Conclusions and Final Ruling

The Administrative Law Judge reached several key conclusions of law that led to the final order.

Burden of Proof: The petitioner, Linda Haderli, bore the burden of proving by a preponderance of the evidence that the Association acted without the authority granted by its governing documents.

Excess of Authority: The Respondent (the Association) “did not establish that removal as the Pickleball Club President and/or a prohibition of holding any other officer position for a period of 24 months is a remedy available under the governing documents.”

Final Conclusion: The Tribunal concluded that the Board of Directors’ decision to impose this specific discipline was in excess of its authority.

Recommended and Final Order

Based on these conclusions, Administrative Law Judge Tammy L. Eigenheer issued a recommended order on June 18, 2017:

1. Petitioner Deemed Prevailing Party: Linda Haderli was declared the prevailing party in the matter.

2. Discipline Quashed: The disciplinary action imposed by the Association against Ms. Haderli was ordered to be quashed.

3. Filing Fee Reimbursement: The Association was ordered to pay Ms. Haderli her $500.00 filing fee within thirty days.

On June 21, 2017, Judy Lowe, the Commissioner of the Arizona Department of Real Estate, issued a Final Order adopting the Administrative Law Judge’s decision in its entirety. This order became a final administrative action, effective immediately.






Study Guide – 17F-H1717029-REL


Study Guide: Haderli v. Carriage Manor RV Resort Association, Inc.

Quiz: Short-Answer Questions

Instructions: Answer the following questions in 2-3 complete sentences based on the provided case documents.

1. Who are the primary parties in this legal dispute, and what are their respective roles?

2. What was the central violation alleged by the Petitioner, Linda Haderli, in her petition?

3. What specific disciplinary action did the Carriage Manor RV Resort Association, Inc. impose on Linda Haderli?

4. List the three reasons the Association provided to justify its disciplinary action against the Petitioner.

5. How did Linda Haderli explain her interaction with the Association employee, Barb Putnam, which the Association characterized as harassment?

6. What was the Petitioner’s explanation for contacting the City of Mesa and SRP regarding the Pickleball Club’s building project?

7. According to the Association’s governing documents (CC&R’s), what specific remedies are available for non-monetary infractions and “Other Violations”?

8. What is the legal standard of proof that the Petitioner was required to meet in this case, and how is it defined in the document?

9. What was the final conclusion of the Administrative Law Judge regarding the Association’s authority to impose its chosen discipline?

10. What were the three components of the Recommended Order issued by the Administrative Law Judge, which was later adopted as the Final Order?

——————————————————————————–

Answer Key

1. The primary parties are Linda Haderli, the Petitioner, and Carriage Manor RV Resort Association, Inc., the Respondent. The Petitioner is the individual homeowner who filed the dispute, while the Respondent is the homeowners association (HOA) that took disciplinary action against her.

2. The Petitioner alleged that the Respondent did not have the authority under its own governing documents to take the disciplinary action it imposed. Specifically, she challenged her removal as President of the Pickleball Club and the subsequent ban from holding any officer position.

3. The Association removed Linda Haderli from her position as President of the Pickleball Club. Additionally, it precluded her from serving as any officer of the Pickleball Club for a period of 24 months.

4. The Association cited three reasons: (1) harassing Association employees and circumventing policies; (2) improperly permitting Ms. Joyce Wooton to represent herself as an “Advisor,” a non-existent officer position; and (3) representing herself to the City of Mesa and SRP as having authority to make decisions on behalf of the Association.

5. Ms. Haderli denied yelling at Ms. Putnam, attributing her loud voice to hearing loss which can be misinterpreted. She stated she was simply trying to reserve dates for Pickleball Club fundraising events and that the employee was not being cooperative in providing information.

6. The Petitioner testified that she approached the City of Mesa and SRP merely to gather background information to be more informed about the building project. She denied ever representing herself as having authority to act for the Association and was initially hesitant to even provide her name for fear of creating that impression.

7. For “Other Violations,” Section 15.2B of the CC&R’s allows for a monetary assessment up to $500.00. For non-monetary infractions, Section 12.2 allows the Association to suspend an Owner’s voting rights and Common Areas use rights until the infraction is cured.

8. The Petitioner was required to prove her case by a preponderance of the evidence. The document defines this as “Evidence which is of greater weight or more convincing than the evidence which is offered in opposition to it; that is, evidence which as a whole shows that the fact sought to be proved is more probable than not.”

9. The Administrative Law Judge concluded that the Board’s decision to remove the Petitioner as Pickleball Club President and ban her from holding office for 24 months was in excess of its authority. The judge found that this specific penalty was not a remedy available to the Association under its governing documents.

10. The Order dictated that (1) the Petitioner be deemed the prevailing party in the matter, (2) the Respondent’s imposed discipline against the Petitioner be quashed (nullified), and (3) the Respondent pay the Petitioner her filing fee of $500.00 within thirty days.

——————————————————————————–

Essay Questions

Instructions: Consider the following prompts for longer, essay-style responses. Use evidence and specific details from the case documents to construct your arguments.

1. Analyze the discrepancy between the disciplinary penalties available to the Association under its CC&R’s (Sections 12.2 and 15.2B) and the penalty it actually imposed on Linda Haderli. Explain why this discrepancy was the pivotal factor in the Administrative Law Judge’s final decision.

2. Discuss the three allegations made by the Association against Linda Haderli. For each allegation, present the evidence and testimony offered by the Association (via Mary Candelaria) and the counter-evidence or explanation provided by the Petitioner.

3. Trace the procedural timeline of this case, starting from the filing of the Homeowners Association (HOA) Dispute Process Petition. Describe each key step, including the date of filing, the Notice of Hearing, the hearing itself, the Administrative Law Judge Decision, and the final adoption of that decision by the Commissioner of the Department of Real Estate.

4. The Respondent stated that the discipline was against Linda Haderli in her capacity as a resident, not as a representative of the Pickleball Club. Evaluate this argument in the context of the specific penalties imposed. Did the nature of the discipline align with the Association’s claim?

5. Explain the legal concept of “burden of proof” as it applies to this case. How did the Petitioner, Linda Haderli, successfully meet the burden of proving by a “preponderance of the evidence” that the Association acted outside its authority?

——————————————————————————–

Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

The judicial officer, Tammy L. Eigenheer, who presided over the administrative hearing, evaluated evidence, and issued a decision and recommended order.

Answer

The formal response filed by the Respondent (Carriage Manor RV Resort Association, Inc.) denying the violation alleged in the Petitioner’s petition.

CC&R’s

An abbreviation for Covenants, Conditions, and Restrictions. These are part of the Association’s governing documents that outline the rules for residents and the remedies available to the Association for violations.

Commissioner

The Commissioner of the Arizona Department of Real Estate, Judy Lowe, who has the authority to adopt the ALJ’s decision, making it a Final Order.

Department

The Arizona Department of Real Estate, the state agency with jurisdiction to hear disputes between homeowners and homeowners associations.

Final Order

The official, binding order issued by the Commissioner of the Department of Real Estate that adopts the ALJ’s decision. This order becomes effective immediately and is appealable through judicial review.

Governing Documents

The collection of rules, bylaws, and CC&R’s that legally govern the operation of the Homeowners Association and the conduct of its members.

Homeowners Association (HOA) Dispute Process Petition

The formal document filed by the Petitioner (Linda Haderli) with the Arizona Department of Real Estate on or about March 28, 2017, to initiate the legal dispute against the Association.

Petitioner

The party who filed the petition initiating the legal action. In this case, homeowner Linda Haderli.

Preponderance of the Evidence

The standard of proof required for the Petitioner to win the case. It is defined as “Evidence which is of greater weight or more convincing than the evidence which is offered in opposition to it; that is, evidence which as a whole shows that the fact sought to be proved is more probable than not.”

Prevailing Party

The party that wins the legal dispute. The Administrative Law Judge’s order deemed the Petitioner, Linda Haderli, to be the prevailing party.

Quashed

A legal term meaning to nullify, void, or set aside. The Judge’s order quashed the disciplinary action that the Respondent had imposed on the Petitioner.

Respondent

The party against whom the petition is filed and who is responding to the allegations. In this case, Carriage Manor RV Resort Association, Inc.






Blog Post – 17F-H1717029-REL


She Fought Her HOA Over Pickleball—And Won on a Technicality. Here Are 4 Surprising Lessons.

Introduction: The David vs. Goliath of Neighborhood Disputes

For many homeowners, a dispute with their Homeowners Association (HOA) can feel like an unwinnable battle. The board holds what seems like absolute power, leaving residents feeling powerless. However, a recent administrative hearing in Arizona offers a powerful counter-narrative and a series of crucial lessons for anyone living in a planned community. The case involved Linda Haderli, the President of a community Pickleball Club, and her HOA, the Carriage Manor RV Resort Association, Inc. What started as a disagreement over her conduct escalated into a formal disciplinary action that was ultimately overturned. The story of her victory reveals surprising truths about the limits of an HOA’s authority.

Takeaway 1: Your HOA’s Power Isn’t Unlimited—It’s Written in Black and White

An HOA Board Can’t Invent Punishments.

The core of the dispute was the punishment the HOA Board imposed on Linda Haderli. In response to alleged rule violations, the Board removed her from her elected position as President of the Pickleball Club and banned her from holding any club office for 24 months.

However, a close look at the Association’s own governing documents—the CC&Rs—revealed a critical flaw in the Board’s action. The documents specified exactly which remedies were available for violations. These included a monetary assessment not to exceed $500, or the suspension of an owner’s voting rights and their right to use common areas.

The punishment the Board chose—removal from an elected position and a ban from future office—was simply not on that list. The Administrative Law Judge’s decision was unequivocal on this point:

Therefore, this Tribunal concludes that the Board’s decision to remove Petitioner as the Pickleball Club President and to preclude her from holding any other officer position for a period of 24 months was in excess of its authority under the Association’s governing documents.

Ultimately, the HOA was bound by the rules it had created. Its failure to adhere to its own documents was the key to its defeat.

Takeaway 2: It Might Not Matter Who Was “Right”

The Case Can Hinge on Procedure, Not on the Facts of the Dispute.

The HOA levied three main accusations against Haderli: harassing an Association employee during a contentious interaction, improperly allowing an “Advisor” to participate in the club, and misrepresenting herself to the City of Mesa while researching a project. For her part, Haderli explained that her hearing loss can cause her to speak loudly, that the advisor had served in that capacity previously, and that she was only gathering information from the city and never claimed to have authority.

Here is the counter-intuitive twist: the judge never ruled on whether Haderli was actually guilty of any of these actions. The final decision did not weigh the evidence to determine who was “right” or “wrong” about the incidents. The entire case was decided on the grounds that the punishment itself was invalid because it was not authorized by the HOA’s governing documents, regardless of the alleged offenses that prompted it.

This procedural victory underscores the first lesson: it didn’t matter if the Board’s accusations were 100% true, because they attempted to enforce their judgment with a punishment they had no authority to invent. This is a crucial lesson. In an HOA dispute, winning isn’t always about proving your innocence regarding an incident. It can be about proving the board failed to follow its own established rules and procedures for discipline.

Takeaway 3: You May Have to Prove the HOA is Wrong

The Burden of Proof Can Fall on the Homeowner.

Many might assume that an HOA, as the governing body imposing discipline, would be required to prove it had the authority to do so. In this case, however, the legal burden was reversed. The administrative ruling states that the homeowner, referred to as the “Petitioner,” had the “burden of proving by a preponderance of the evidence” that the HOA acted without authority. This is not unusual; in an administrative hearing, the person who files the petition is the one bringing the complaint, and it is standard procedure for them to carry the burden of proving their claim.

The court defined “preponderance of the evidence” as:

[E]vidence which is of greater weight or more convincing than the evidence which is offered in opposition to it; that is, evidence which as a whole shows that the fact sought to be proved is more probable than not.

This is a significant hurdle. It meant that Haderli couldn’t just question the Board’s power; she had to affirmatively prove, with more convincing evidence, that they didn’t have the authority they claimed. Despite this challenge, she successfully met that burden.

Takeaway 4: Victory Can Be Found in the Fine Print

Knowing Your Governing Documents is Your Greatest Weapon.

This case was not won through complex legal maneuvering or emotional arguments about who was to blame. Victory was found in a straightforward reading of the HOA’s own Covenants, Conditions, and Restrictions (CC&Rs).

The judge’s decision specifically cited Sections 14.2, 15.2B, and 12.2 of the CC&Rs as the foundation for what constituted authorized punishments—namely, fines and the suspension of privileges. By pointing out that the Board’s chosen discipline was absent from these sections, Haderli demonstrated that the Board had overstepped.

This reinforces the central lesson for every homeowner. The most powerful tool you have in a dispute with your association is a copy of your own governing documents. The answer to whether a board is overstepping its authority is often written right there in the text. Homeowners should treat their CC&Rs not as a dusty rulebook, but as a binding contract that holds their Board accountable.

Conclusion: Knowledge is Power

In the end, Linda Haderli was officially deemed the “prevailing party.” The judge ordered that the HOA’s imposed discipline be “quashed” and that her $500 filing fee be returned. This victory was possible for one primary reason: the HOA board exceeded the specific authority granted to it by its own rules. The case serves as a powerful reminder that an HOA’s power is not absolute; it is defined and limited by its documents.

The Board’s power ended where their documents said it did. Do you know where that line is drawn in your community?


Case Participants

Petitioner Side

  • Linda Haderli (petitioner)
  • Jonathan A. Dessaules (attorney)
  • Ashley C. Hill (attorney)

Respondent Side

  • Samuel E. Arrowsmith (attorney)
  • Ryan J. McCarthy (attorney)
  • Mary Candelaria (general manager)
    Respondent's General Manager; testified
  • Barb Putnam (employee)
    Association employee allegedly harassed by Petitioner

Neutral Parties

  • Tammy L. Eigenheer (ALJ)
  • Judy Lowe (Commissioner)
    Commissioner of the Arizona Department of Real Estate
  • Abby Hansen (HOA Coordinator)

Other Participants

  • Joyce Wooton (involved individual)
    Individual associated with the Pickleball Club, subject of allegation

Linda Haderli vs. Carriage Manor RV Resort Association, Inc.

Case Summary

Case ID 17F-H1717029-REL
Agency ADRE
Tribunal OAH
Decision Date 2017-06-18
Administrative Law Judge Tammy L. Eigenheer
Outcome total
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Linda Haderli Counsel Jonathan A. Dessaules
Respondent Carriage Manor RV Resort Association, Inc. Counsel Samuel E. Arrowsmith

Alleged Violations

A.R.S. § 32-2199 et seq.

Outcome Summary

Petitioner was deemed the prevailing party. The HOA (Respondent) was found to have acted beyond the scope of its authority under its governing documents by removing the Petitioner as the Pickleball Club President and banning her from holding office for 24 months. The imposed discipline was quashed, and the HOA was ordered to refund the Petitioner's $500.00 filing fee.

Key Issues & Findings

HOA lacked authority to impose discipline (removal as club president and 24-month ban on holding office) under governing documents.

Petitioner alleged Respondent lacked authority pursuant to governing documents to remove her as President of the Pickleball Club and preclude her from serving as any officer for 24 months as purported discipline. The Tribunal concluded the Board’s decision was in excess of its authority because Respondent did not establish that removal and the prohibition on holding office were remedies available under the governing documents.

Orders: Petitioner was deemed the prevailing party; Respondent's imposed discipline was quashed; Respondent was ordered to pay Petitioner her filing fee of $500.00.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 32-2199 et seq.
  • A.A.C. R2-19-119
  • CC&R’s Section 14.2
  • CC&R’s Section 15.2B
  • CC&R’s Section 12.2

Analytics Highlights

Topics: discipline, governing documents, authority, club officer removal, homeowner vs HOA
Additional Citations:

  • A.R.S. § 32-2199 et seq.
  • A.A.C. R2-19-119
  • CC&R’s Section 14.2
  • CC&R’s Section 15.2B
  • CC&R’s Section 12.2

Audio Overview

Decision Documents

17F-H1717029-REL Decision – 570378.pdf

Uploaded 2025-10-08T06:57:46 (84.2 KB)

17F-H1717029-REL Decision – 575026.pdf

Uploaded 2025-10-08T06:57:47 (700.9 KB)





Briefing Doc – 17F-H1717029-REL


Briefing Document: Haderli vs. Carriage Manor RV Resort Association

Executive Summary

This document synthesizes the key findings and legal conclusions from an administrative hearing concerning a dispute between resident Linda Haderli (Petitioner) and the Carriage Manor RV Resort Association, Inc. (Respondent). The core of the dispute was the Association’s decision to remove Ms. Haderli from her position as President of the Pickleball Club and to bar her from holding any club office for 24 months as a disciplinary measure.

The Administrative Law Judge (ALJ) ultimately ruled in favor of Ms. Haderli. The central finding was that the disciplinary action imposed by the Association was in excess of the authority granted by its own governing documents (CC&Rs). While the Association’s rules allowed for remedies such as financial assessments up to $500 or the suspension of common area use rights for violations, they did not provide for the removal of a resident from an elected club office. Consequently, the ALJ ordered that Ms. Haderli be deemed the prevailing party, the Association’s disciplinary action be quashed, and the Association reimburse Ms. Haderli’s $500 filing fee. This decision was formally adopted by the Commissioner of the Arizona Department of Real Estate, making it a final administrative order.

Case Overview

Parties:

Petitioner: Linda Haderli

Respondent: Carriage Manor RV Resort Association, Inc., a homeowners association in Mesa, Arizona.

Legal Venue: The Office of Administrative Hearings, State of Arizona.

Case Number: 17F-H1717029-REL

Hearing Date: May 30, 2017

Core Issue: On March 28, 2017, Ms. Haderli filed a petition with the Arizona Department of Real Estate. She alleged that the Association lacked the authority under its governing documents to remove her as President of the Pickleball Club and to prohibit her from serving in any club officer position for two years as a form of discipline.

The Association’s Disciplinary Action and Justification

The Association took disciplinary action against Ms. Haderli and provided three specific reasons for its decision in a formal letter:

1. Challenging Board Policies: The letter accused Ms. Haderli of harassing Association employees and circumventing established systems designed to implement Association policies.

2. Improper Officer Representation: The Association stated that Ms. Haderli had permitted Ms. Joyce Wooton to represent herself as an “Advisor” to the Pickleball Club, a position not recognized as an official Officer position in the Pickleball By-Laws.

3. Unauthorized Representation to External Entities: The Association claimed Ms. Haderli had represented herself to the City of Mesa and SRP (Salt River Project) as having the authority to make decisions on behalf of the Association, which had not been granted by the Board of Directors.

Analysis of Allegations and Testimony

During the May 30, 2017 hearing, testimony was presented by both parties regarding the three justifications for the disciplinary action.

Allegation 1: Harassment of an Association Employee

Respondent’s Testimony (Mary Candelaria, General Manager): Ms. Candelaria testified that on January 4, 2017, Ms. Haderli had a “contentious interaction” with an employee, Barb Putnam. According to some observers, Ms. Haderli was yelling. The following day, Ms. Putnam was hospitalized with a hemorrhage in her eye. Ms. Candelaria “theorized” that the stress from the encounter caused the medical issue. She collected written statements from observers but did not speak with Ms. Haderli about the incident, citing confidentiality concerns.

Petitioner’s Testimony (Linda Haderli): Ms. Haderli denied yelling at Ms. Putnam, explaining that her hearing loss sometimes causes her to speak louder than intended, which can be misinterpreted as yelling. She stated she was attempting to reserve dates for Pickleball Club fundraising events and that Ms. Putnam was uncooperative. Ms. Haderli testified she was unaware of the harassment accusation until reviewing exhibits for the hearing with her attorney.

Allegation 2: Improper Officer Representation (Joyce Wooton)

Petitioner’s Testimony (Linda Haderli): Ms. Haderli testified that Ms. Wooton was already serving as an advisor to the Pickleball Club when Ms. Haderli was elected Vice President, a full year before she became President on March 1, 2016.

Allegation 3: Unauthorized Representation to External Entities

Respondent’s Testimony (Mary Candelaria, General Manager): Ms. Candelaria stated that while the Pickleball Club was exploring a project to build a small structure, Ms. Haderli contacted the City of Mesa and SRP directly, representing herself as acting on behalf of the Association. This continued even after Ms. Haderli was advised to work through the project’s architect for technical questions.

Petitioner’s Testimony (Linda Haderli): Ms. Haderli denied representing herself as having authority to act for the Association. She testified that her intent was merely to gather background information to be better informed about the project. She initially did not want to provide her name or address to the entities for fear of appearing to act in an official capacity, only providing the address when required because regulations differ by city area.

Governing Documents and Permitted Remedies

The Administrative Law Judge’s decision hinged on the specific remedies available to the Association as outlined in its governing documents, the CC&Rs. The Association clarified that the discipline was imposed on Ms. Haderli in her capacity as a resident who violated community rules, not as a disciplinary action against the Pickleball Club itself.

The following sections of the CC&Rs were cited as relevant:

CC&R Section

Description

Authorized Remedy

Section 14.2

Employee Abuse: Prohibits physical or verbal harassment of employees by residents.

Enforcement as an “Other Violation” under Section 15.2B.

Section 15.2B

Other Violations: Stipulates that such violations are subject to a financial penalty.

An assessment set by the Board of Directors, not to exceed $500.00.

Section 12.2

Suspension of Rights: Grants the Association the right to suspend an Owner’s rights for infractions.

Suspension of an Owner’s voting rights and Common Areas use rights.

Legal Conclusions and Final Ruling

The Administrative Law Judge reached several key conclusions of law that led to the final order.

Burden of Proof: The petitioner, Linda Haderli, bore the burden of proving by a preponderance of the evidence that the Association acted without the authority granted by its governing documents.

Excess of Authority: The Respondent (the Association) “did not establish that removal as the Pickleball Club President and/or a prohibition of holding any other officer position for a period of 24 months is a remedy available under the governing documents.”

Final Conclusion: The Tribunal concluded that the Board of Directors’ decision to impose this specific discipline was in excess of its authority.

Recommended and Final Order

Based on these conclusions, Administrative Law Judge Tammy L. Eigenheer issued a recommended order on June 18, 2017:

1. Petitioner Deemed Prevailing Party: Linda Haderli was declared the prevailing party in the matter.

2. Discipline Quashed: The disciplinary action imposed by the Association against Ms. Haderli was ordered to be quashed.

3. Filing Fee Reimbursement: The Association was ordered to pay Ms. Haderli her $500.00 filing fee within thirty days.

On June 21, 2017, Judy Lowe, the Commissioner of the Arizona Department of Real Estate, issued a Final Order adopting the Administrative Law Judge’s decision in its entirety. This order became a final administrative action, effective immediately.


Linda Haderli vs. Carriage Manor RV Resort Association, Inc.

Case Summary

Case ID 17F-H1717029-REL
Agency ADRE
Tribunal OAH
Decision Date 2017-06-18
Administrative Law Judge Tammy L. Eigenheer
Outcome total
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Linda Haderli Counsel Jonathan A. Dessaules
Respondent Carriage Manor RV Resort Association, Inc. Counsel Samuel E. Arrowsmith

Alleged Violations

A.R.S. § 32-2199 et seq.

Outcome Summary

Petitioner was deemed the prevailing party. The HOA (Respondent) was found to have acted beyond the scope of its authority under its governing documents by removing the Petitioner as the Pickleball Club President and banning her from holding office for 24 months. The imposed discipline was quashed, and the HOA was ordered to refund the Petitioner's $500.00 filing fee.

Key Issues & Findings

HOA lacked authority to impose discipline (removal as club president and 24-month ban on holding office) under governing documents.

Petitioner alleged Respondent lacked authority pursuant to governing documents to remove her as President of the Pickleball Club and preclude her from serving as any officer for 24 months as purported discipline. The Tribunal concluded the Board’s decision was in excess of its authority because Respondent did not establish that removal and the prohibition on holding office were remedies available under the governing documents.

Orders: Petitioner was deemed the prevailing party; Respondent's imposed discipline was quashed; Respondent was ordered to pay Petitioner her filing fee of $500.00.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 32-2199 et seq.
  • A.A.C. R2-19-119
  • CC&R’s Section 14.2
  • CC&R’s Section 15.2B
  • CC&R’s Section 12.2

Analytics Highlights

Topics: discipline, governing documents, authority, club officer removal, homeowner vs HOA
Additional Citations:

  • A.R.S. § 32-2199 et seq.
  • A.A.C. R2-19-119
  • CC&R’s Section 14.2
  • CC&R’s Section 15.2B
  • CC&R’s Section 12.2

Audio Overview

Decision Documents

17F-H1717029-REL Decision – 570378.pdf

Uploaded 2025-10-08T07:02:00 (84.2 KB)

17F-H1717029-REL Decision – 575026.pdf

Uploaded 2025-10-08T07:02:00 (700.9 KB)





Briefing Doc – 17F-H1717029-REL


Briefing Document: Haderli vs. Carriage Manor RV Resort Association

Executive Summary

This document synthesizes the key findings and legal conclusions from an administrative hearing concerning a dispute between resident Linda Haderli (Petitioner) and the Carriage Manor RV Resort Association, Inc. (Respondent). The core of the dispute was the Association’s decision to remove Ms. Haderli from her position as President of the Pickleball Club and to bar her from holding any club office for 24 months as a disciplinary measure.

The Administrative Law Judge (ALJ) ultimately ruled in favor of Ms. Haderli. The central finding was that the disciplinary action imposed by the Association was in excess of the authority granted by its own governing documents (CC&Rs). While the Association’s rules allowed for remedies such as financial assessments up to $500 or the suspension of common area use rights for violations, they did not provide for the removal of a resident from an elected club office. Consequently, the ALJ ordered that Ms. Haderli be deemed the prevailing party, the Association’s disciplinary action be quashed, and the Association reimburse Ms. Haderli’s $500 filing fee. This decision was formally adopted by the Commissioner of the Arizona Department of Real Estate, making it a final administrative order.

Case Overview

Parties:

Petitioner: Linda Haderli

Respondent: Carriage Manor RV Resort Association, Inc., a homeowners association in Mesa, Arizona.

Legal Venue: The Office of Administrative Hearings, State of Arizona.

Case Number: 17F-H1717029-REL

Hearing Date: May 30, 2017

Core Issue: On March 28, 2017, Ms. Haderli filed a petition with the Arizona Department of Real Estate. She alleged that the Association lacked the authority under its governing documents to remove her as President of the Pickleball Club and to prohibit her from serving in any club officer position for two years as a form of discipline.

The Association’s Disciplinary Action and Justification

The Association took disciplinary action against Ms. Haderli and provided three specific reasons for its decision in a formal letter:

1. Challenging Board Policies: The letter accused Ms. Haderli of harassing Association employees and circumventing established systems designed to implement Association policies.

2. Improper Officer Representation: The Association stated that Ms. Haderli had permitted Ms. Joyce Wooton to represent herself as an “Advisor” to the Pickleball Club, a position not recognized as an official Officer position in the Pickleball By-Laws.

3. Unauthorized Representation to External Entities: The Association claimed Ms. Haderli had represented herself to the City of Mesa and SRP (Salt River Project) as having the authority to make decisions on behalf of the Association, which had not been granted by the Board of Directors.

Analysis of Allegations and Testimony

During the May 30, 2017 hearing, testimony was presented by both parties regarding the three justifications for the disciplinary action.

Allegation 1: Harassment of an Association Employee

Respondent’s Testimony (Mary Candelaria, General Manager): Ms. Candelaria testified that on January 4, 2017, Ms. Haderli had a “contentious interaction” with an employee, Barb Putnam. According to some observers, Ms. Haderli was yelling. The following day, Ms. Putnam was hospitalized with a hemorrhage in her eye. Ms. Candelaria “theorized” that the stress from the encounter caused the medical issue. She collected written statements from observers but did not speak with Ms. Haderli about the incident, citing confidentiality concerns.

Petitioner’s Testimony (Linda Haderli): Ms. Haderli denied yelling at Ms. Putnam, explaining that her hearing loss sometimes causes her to speak louder than intended, which can be misinterpreted as yelling. She stated she was attempting to reserve dates for Pickleball Club fundraising events and that Ms. Putnam was uncooperative. Ms. Haderli testified she was unaware of the harassment accusation until reviewing exhibits for the hearing with her attorney.

Allegation 2: Improper Officer Representation (Joyce Wooton)

Petitioner’s Testimony (Linda Haderli): Ms. Haderli testified that Ms. Wooton was already serving as an advisor to the Pickleball Club when Ms. Haderli was elected Vice President, a full year before she became President on March 1, 2016.

Allegation 3: Unauthorized Representation to External Entities

Respondent’s Testimony (Mary Candelaria, General Manager): Ms. Candelaria stated that while the Pickleball Club was exploring a project to build a small structure, Ms. Haderli contacted the City of Mesa and SRP directly, representing herself as acting on behalf of the Association. This continued even after Ms. Haderli was advised to work through the project’s architect for technical questions.

Petitioner’s Testimony (Linda Haderli): Ms. Haderli denied representing herself as having authority to act for the Association. She testified that her intent was merely to gather background information to be better informed about the project. She initially did not want to provide her name or address to the entities for fear of appearing to act in an official capacity, only providing the address when required because regulations differ by city area.

Governing Documents and Permitted Remedies

The Administrative Law Judge’s decision hinged on the specific remedies available to the Association as outlined in its governing documents, the CC&Rs. The Association clarified that the discipline was imposed on Ms. Haderli in her capacity as a resident who violated community rules, not as a disciplinary action against the Pickleball Club itself.

The following sections of the CC&Rs were cited as relevant:

CC&R Section

Description

Authorized Remedy

Section 14.2

Employee Abuse: Prohibits physical or verbal harassment of employees by residents.

Enforcement as an “Other Violation” under Section 15.2B.

Section 15.2B

Other Violations: Stipulates that such violations are subject to a financial penalty.

An assessment set by the Board of Directors, not to exceed $500.00.

Section 12.2

Suspension of Rights: Grants the Association the right to suspend an Owner’s rights for infractions.

Suspension of an Owner’s voting rights and Common Areas use rights.

Legal Conclusions and Final Ruling

The Administrative Law Judge reached several key conclusions of law that led to the final order.

Burden of Proof: The petitioner, Linda Haderli, bore the burden of proving by a preponderance of the evidence that the Association acted without the authority granted by its governing documents.

Excess of Authority: The Respondent (the Association) “did not establish that removal as the Pickleball Club President and/or a prohibition of holding any other officer position for a period of 24 months is a remedy available under the governing documents.”

Final Conclusion: The Tribunal concluded that the Board of Directors’ decision to impose this specific discipline was in excess of its authority.

Recommended and Final Order

Based on these conclusions, Administrative Law Judge Tammy L. Eigenheer issued a recommended order on June 18, 2017:

1. Petitioner Deemed Prevailing Party: Linda Haderli was declared the prevailing party in the matter.

2. Discipline Quashed: The disciplinary action imposed by the Association against Ms. Haderli was ordered to be quashed.

3. Filing Fee Reimbursement: The Association was ordered to pay Ms. Haderli her $500.00 filing fee within thirty days.

On June 21, 2017, Judy Lowe, the Commissioner of the Arizona Department of Real Estate, issued a Final Order adopting the Administrative Law Judge’s decision in its entirety. This order became a final administrative action, effective immediately.


Linda Haderli vs. Carriage Manor RV Resort Association, Inc.

Case Summary

Case ID 17F-H1717029-REL
Agency ADRE
Tribunal OAH
Decision Date 2017-06-18
Administrative Law Judge Tammy L. Eigenheer
Outcome total
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Linda Haderli Counsel Jonathan A. Dessaules
Respondent Carriage Manor RV Resort Association, Inc. Counsel Samuel E. Arrowsmith

Alleged Violations

A.R.S. § 32-2199 et seq.

Outcome Summary

Petitioner was deemed the prevailing party. The HOA (Respondent) was found to have acted beyond the scope of its authority under its governing documents by removing the Petitioner as the Pickleball Club President and banning her from holding office for 24 months. The imposed discipline was quashed, and the HOA was ordered to refund the Petitioner's $500.00 filing fee.

Key Issues & Findings

HOA lacked authority to impose discipline (removal as club president and 24-month ban on holding office) under governing documents.

Petitioner alleged Respondent lacked authority pursuant to governing documents to remove her as President of the Pickleball Club and preclude her from serving as any officer for 24 months as purported discipline. The Tribunal concluded the Board’s decision was in excess of its authority because Respondent did not establish that removal and the prohibition on holding office were remedies available under the governing documents.

Orders: Petitioner was deemed the prevailing party; Respondent's imposed discipline was quashed; Respondent was ordered to pay Petitioner her filing fee of $500.00.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 32-2199 et seq.
  • A.A.C. R2-19-119
  • CC&R’s Section 14.2
  • CC&R’s Section 15.2B
  • CC&R’s Section 12.2

Analytics Highlights

Topics: discipline, governing documents, authority, club officer removal, homeowner vs HOA
Additional Citations:

  • A.R.S. § 32-2199 et seq.
  • A.A.C. R2-19-119
  • CC&R’s Section 14.2
  • CC&R’s Section 15.2B
  • CC&R’s Section 12.2

Video Overview

Audio Overview

Decision Documents

17F-H1717029-REL Decision – 570378.pdf

Uploaded 2025-10-09T03:31:31 (84.2 KB)

17F-H1717029-REL Decision – 575026.pdf

Uploaded 2025-10-09T03:31:31 (700.9 KB)





Briefing Doc – 17F-H1717029-REL


Briefing Document: Haderli vs. Carriage Manor RV Resort Association

Executive Summary

This document synthesizes the key findings and legal conclusions from an administrative hearing concerning a dispute between resident Linda Haderli (Petitioner) and the Carriage Manor RV Resort Association, Inc. (Respondent). The core of the dispute was the Association’s decision to remove Ms. Haderli from her position as President of the Pickleball Club and to bar her from holding any club office for 24 months as a disciplinary measure.

The Administrative Law Judge (ALJ) ultimately ruled in favor of Ms. Haderli. The central finding was that the disciplinary action imposed by the Association was in excess of the authority granted by its own governing documents (CC&Rs). While the Association’s rules allowed for remedies such as financial assessments up to $500 or the suspension of common area use rights for violations, they did not provide for the removal of a resident from an elected club office. Consequently, the ALJ ordered that Ms. Haderli be deemed the prevailing party, the Association’s disciplinary action be quashed, and the Association reimburse Ms. Haderli’s $500 filing fee. This decision was formally adopted by the Commissioner of the Arizona Department of Real Estate, making it a final administrative order.

Case Overview

Parties:

Petitioner: Linda Haderli

Respondent: Carriage Manor RV Resort Association, Inc., a homeowners association in Mesa, Arizona.

Legal Venue: The Office of Administrative Hearings, State of Arizona.

Case Number: 17F-H1717029-REL

Hearing Date: May 30, 2017

Core Issue: On March 28, 2017, Ms. Haderli filed a petition with the Arizona Department of Real Estate. She alleged that the Association lacked the authority under its governing documents to remove her as President of the Pickleball Club and to prohibit her from serving in any club officer position for two years as a form of discipline.

The Association’s Disciplinary Action and Justification

The Association took disciplinary action against Ms. Haderli and provided three specific reasons for its decision in a formal letter:

1. Challenging Board Policies: The letter accused Ms. Haderli of harassing Association employees and circumventing established systems designed to implement Association policies.

2. Improper Officer Representation: The Association stated that Ms. Haderli had permitted Ms. Joyce Wooton to represent herself as an “Advisor” to the Pickleball Club, a position not recognized as an official Officer position in the Pickleball By-Laws.

3. Unauthorized Representation to External Entities: The Association claimed Ms. Haderli had represented herself to the City of Mesa and SRP (Salt River Project) as having the authority to make decisions on behalf of the Association, which had not been granted by the Board of Directors.

Analysis of Allegations and Testimony

During the May 30, 2017 hearing, testimony was presented by both parties regarding the three justifications for the disciplinary action.

Allegation 1: Harassment of an Association Employee

Respondent’s Testimony (Mary Candelaria, General Manager): Ms. Candelaria testified that on January 4, 2017, Ms. Haderli had a “contentious interaction” with an employee, Barb Putnam. According to some observers, Ms. Haderli was yelling. The following day, Ms. Putnam was hospitalized with a hemorrhage in her eye. Ms. Candelaria “theorized” that the stress from the encounter caused the medical issue. She collected written statements from observers but did not speak with Ms. Haderli about the incident, citing confidentiality concerns.

Petitioner’s Testimony (Linda Haderli): Ms. Haderli denied yelling at Ms. Putnam, explaining that her hearing loss sometimes causes her to speak louder than intended, which can be misinterpreted as yelling. She stated she was attempting to reserve dates for Pickleball Club fundraising events and that Ms. Putnam was uncooperative. Ms. Haderli testified she was unaware of the harassment accusation until reviewing exhibits for the hearing with her attorney.

Allegation 2: Improper Officer Representation (Joyce Wooton)

Petitioner’s Testimony (Linda Haderli): Ms. Haderli testified that Ms. Wooton was already serving as an advisor to the Pickleball Club when Ms. Haderli was elected Vice President, a full year before she became President on March 1, 2016.

Allegation 3: Unauthorized Representation to External Entities

Respondent’s Testimony (Mary Candelaria, General Manager): Ms. Candelaria stated that while the Pickleball Club was exploring a project to build a small structure, Ms. Haderli contacted the City of Mesa and SRP directly, representing herself as acting on behalf of the Association. This continued even after Ms. Haderli was advised to work through the project’s architect for technical questions.

Petitioner’s Testimony (Linda Haderli): Ms. Haderli denied representing herself as having authority to act for the Association. She testified that her intent was merely to gather background information to be better informed about the project. She initially did not want to provide her name or address to the entities for fear of appearing to act in an official capacity, only providing the address when required because regulations differ by city area.

Governing Documents and Permitted Remedies

The Administrative Law Judge’s decision hinged on the specific remedies available to the Association as outlined in its governing documents, the CC&Rs. The Association clarified that the discipline was imposed on Ms. Haderli in her capacity as a resident who violated community rules, not as a disciplinary action against the Pickleball Club itself.

The following sections of the CC&Rs were cited as relevant:

CC&R Section

Description

Authorized Remedy

Section 14.2

Employee Abuse: Prohibits physical or verbal harassment of employees by residents.

Enforcement as an “Other Violation” under Section 15.2B.

Section 15.2B

Other Violations: Stipulates that such violations are subject to a financial penalty.

An assessment set by the Board of Directors, not to exceed $500.00.

Section 12.2

Suspension of Rights: Grants the Association the right to suspend an Owner’s rights for infractions.

Suspension of an Owner’s voting rights and Common Areas use rights.

Legal Conclusions and Final Ruling

The Administrative Law Judge reached several key conclusions of law that led to the final order.

Burden of Proof: The petitioner, Linda Haderli, bore the burden of proving by a preponderance of the evidence that the Association acted without the authority granted by its governing documents.

Excess of Authority: The Respondent (the Association) “did not establish that removal as the Pickleball Club President and/or a prohibition of holding any other officer position for a period of 24 months is a remedy available under the governing documents.”

Final Conclusion: The Tribunal concluded that the Board of Directors’ decision to impose this specific discipline was in excess of its authority.

Recommended and Final Order

Based on these conclusions, Administrative Law Judge Tammy L. Eigenheer issued a recommended order on June 18, 2017:

1. Petitioner Deemed Prevailing Party: Linda Haderli was declared the prevailing party in the matter.

2. Discipline Quashed: The disciplinary action imposed by the Association against Ms. Haderli was ordered to be quashed.

3. Filing Fee Reimbursement: The Association was ordered to pay Ms. Haderli her $500.00 filing fee within thirty days.

On June 21, 2017, Judy Lowe, the Commissioner of the Arizona Department of Real Estate, issued a Final Order adopting the Administrative Law Judge’s decision in its entirety. This order became a final administrative action, effective immediately.






Study Guide – 17F-H1717029-REL


Study Guide: Haderli v. Carriage Manor RV Resort Association, Inc.

Quiz: Short-Answer Questions

Instructions: Answer the following questions in 2-3 complete sentences based on the provided case documents.

1. Who are the primary parties in this legal dispute, and what are their respective roles?

2. What was the central violation alleged by the Petitioner, Linda Haderli, in her petition?

3. What specific disciplinary action did the Carriage Manor RV Resort Association, Inc. impose on Linda Haderli?

4. List the three reasons the Association provided to justify its disciplinary action against the Petitioner.

5. How did Linda Haderli explain her interaction with the Association employee, Barb Putnam, which the Association characterized as harassment?

6. What was the Petitioner’s explanation for contacting the City of Mesa and SRP regarding the Pickleball Club’s building project?

7. According to the Association’s governing documents (CC&R’s), what specific remedies are available for non-monetary infractions and “Other Violations”?

8. What is the legal standard of proof that the Petitioner was required to meet in this case, and how is it defined in the document?

9. What was the final conclusion of the Administrative Law Judge regarding the Association’s authority to impose its chosen discipline?

10. What were the three components of the Recommended Order issued by the Administrative Law Judge, which was later adopted as the Final Order?

——————————————————————————–

Answer Key

1. The primary parties are Linda Haderli, the Petitioner, and Carriage Manor RV Resort Association, Inc., the Respondent. The Petitioner is the individual homeowner who filed the dispute, while the Respondent is the homeowners association (HOA) that took disciplinary action against her.

2. The Petitioner alleged that the Respondent did not have the authority under its own governing documents to take the disciplinary action it imposed. Specifically, she challenged her removal as President of the Pickleball Club and the subsequent ban from holding any officer position.

3. The Association removed Linda Haderli from her position as President of the Pickleball Club. Additionally, it precluded her from serving as any officer of the Pickleball Club for a period of 24 months.

4. The Association cited three reasons: (1) harassing Association employees and circumventing policies; (2) improperly permitting Ms. Joyce Wooton to represent herself as an “Advisor,” a non-existent officer position; and (3) representing herself to the City of Mesa and SRP as having authority to make decisions on behalf of the Association.

5. Ms. Haderli denied yelling at Ms. Putnam, attributing her loud voice to hearing loss which can be misinterpreted. She stated she was simply trying to reserve dates for Pickleball Club fundraising events and that the employee was not being cooperative in providing information.

6. The Petitioner testified that she approached the City of Mesa and SRP merely to gather background information to be more informed about the building project. She denied ever representing herself as having authority to act for the Association and was initially hesitant to even provide her name for fear of creating that impression.

7. For “Other Violations,” Section 15.2B of the CC&R’s allows for a monetary assessment up to $500.00. For non-monetary infractions, Section 12.2 allows the Association to suspend an Owner’s voting rights and Common Areas use rights until the infraction is cured.

8. The Petitioner was required to prove her case by a preponderance of the evidence. The document defines this as “Evidence which is of greater weight or more convincing than the evidence which is offered in opposition to it; that is, evidence which as a whole shows that the fact sought to be proved is more probable than not.”

9. The Administrative Law Judge concluded that the Board’s decision to remove the Petitioner as Pickleball Club President and ban her from holding office for 24 months was in excess of its authority. The judge found that this specific penalty was not a remedy available to the Association under its governing documents.

10. The Order dictated that (1) the Petitioner be deemed the prevailing party in the matter, (2) the Respondent’s imposed discipline against the Petitioner be quashed (nullified), and (3) the Respondent pay the Petitioner her filing fee of $500.00 within thirty days.

——————————————————————————–

Essay Questions

Instructions: Consider the following prompts for longer, essay-style responses. Use evidence and specific details from the case documents to construct your arguments.

1. Analyze the discrepancy between the disciplinary penalties available to the Association under its CC&R’s (Sections 12.2 and 15.2B) and the penalty it actually imposed on Linda Haderli. Explain why this discrepancy was the pivotal factor in the Administrative Law Judge’s final decision.

2. Discuss the three allegations made by the Association against Linda Haderli. For each allegation, present the evidence and testimony offered by the Association (via Mary Candelaria) and the counter-evidence or explanation provided by the Petitioner.

3. Trace the procedural timeline of this case, starting from the filing of the Homeowners Association (HOA) Dispute Process Petition. Describe each key step, including the date of filing, the Notice of Hearing, the hearing itself, the Administrative Law Judge Decision, and the final adoption of that decision by the Commissioner of the Department of Real Estate.

4. The Respondent stated that the discipline was against Linda Haderli in her capacity as a resident, not as a representative of the Pickleball Club. Evaluate this argument in the context of the specific penalties imposed. Did the nature of the discipline align with the Association’s claim?

5. Explain the legal concept of “burden of proof” as it applies to this case. How did the Petitioner, Linda Haderli, successfully meet the burden of proving by a “preponderance of the evidence” that the Association acted outside its authority?

——————————————————————————–

Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

The judicial officer, Tammy L. Eigenheer, who presided over the administrative hearing, evaluated evidence, and issued a decision and recommended order.

Answer

The formal response filed by the Respondent (Carriage Manor RV Resort Association, Inc.) denying the violation alleged in the Petitioner’s petition.

CC&R’s

An abbreviation for Covenants, Conditions, and Restrictions. These are part of the Association’s governing documents that outline the rules for residents and the remedies available to the Association for violations.

Commissioner

The Commissioner of the Arizona Department of Real Estate, Judy Lowe, who has the authority to adopt the ALJ’s decision, making it a Final Order.

Department

The Arizona Department of Real Estate, the state agency with jurisdiction to hear disputes between homeowners and homeowners associations.

Final Order

The official, binding order issued by the Commissioner of the Department of Real Estate that adopts the ALJ’s decision. This order becomes effective immediately and is appealable through judicial review.

Governing Documents

The collection of rules, bylaws, and CC&R’s that legally govern the operation of the Homeowners Association and the conduct of its members.

Homeowners Association (HOA) Dispute Process Petition

The formal document filed by the Petitioner (Linda Haderli) with the Arizona Department of Real Estate on or about March 28, 2017, to initiate the legal dispute against the Association.

Petitioner

The party who filed the petition initiating the legal action. In this case, homeowner Linda Haderli.

Preponderance of the Evidence

The standard of proof required for the Petitioner to win the case. It is defined as “Evidence which is of greater weight or more convincing than the evidence which is offered in opposition to it; that is, evidence which as a whole shows that the fact sought to be proved is more probable than not.”

Prevailing Party

The party that wins the legal dispute. The Administrative Law Judge’s order deemed the Petitioner, Linda Haderli, to be the prevailing party.

Quashed

A legal term meaning to nullify, void, or set aside. The Judge’s order quashed the disciplinary action that the Respondent had imposed on the Petitioner.

Respondent

The party against whom the petition is filed and who is responding to the allegations. In this case, Carriage Manor RV Resort Association, Inc.






Blog Post – 17F-H1717029-REL


She Fought Her HOA Over Pickleball—And Won on a Technicality. Here Are 4 Surprising Lessons.

Introduction: The David vs. Goliath of Neighborhood Disputes

For many homeowners, a dispute with their Homeowners Association (HOA) can feel like an unwinnable battle. The board holds what seems like absolute power, leaving residents feeling powerless. However, a recent administrative hearing in Arizona offers a powerful counter-narrative and a series of crucial lessons for anyone living in a planned community. The case involved Linda Haderli, the President of a community Pickleball Club, and her HOA, the Carriage Manor RV Resort Association, Inc. What started as a disagreement over her conduct escalated into a formal disciplinary action that was ultimately overturned. The story of her victory reveals surprising truths about the limits of an HOA’s authority.

Takeaway 1: Your HOA’s Power Isn’t Unlimited—It’s Written in Black and White

An HOA Board Can’t Invent Punishments.

The core of the dispute was the punishment the HOA Board imposed on Linda Haderli. In response to alleged rule violations, the Board removed her from her elected position as President of the Pickleball Club and banned her from holding any club office for 24 months.

However, a close look at the Association’s own governing documents—the CC&Rs—revealed a critical flaw in the Board’s action. The documents specified exactly which remedies were available for violations. These included a monetary assessment not to exceed $500, or the suspension of an owner’s voting rights and their right to use common areas.

The punishment the Board chose—removal from an elected position and a ban from future office—was simply not on that list. The Administrative Law Judge’s decision was unequivocal on this point:

Therefore, this Tribunal concludes that the Board’s decision to remove Petitioner as the Pickleball Club President and to preclude her from holding any other officer position for a period of 24 months was in excess of its authority under the Association’s governing documents.

Ultimately, the HOA was bound by the rules it had created. Its failure to adhere to its own documents was the key to its defeat.

Takeaway 2: It Might Not Matter Who Was “Right”

The Case Can Hinge on Procedure, Not on the Facts of the Dispute.

The HOA levied three main accusations against Haderli: harassing an Association employee during a contentious interaction, improperly allowing an “Advisor” to participate in the club, and misrepresenting herself to the City of Mesa while researching a project. For her part, Haderli explained that her hearing loss can cause her to speak loudly, that the advisor had served in that capacity previously, and that she was only gathering information from the city and never claimed to have authority.

Here is the counter-intuitive twist: the judge never ruled on whether Haderli was actually guilty of any of these actions. The final decision did not weigh the evidence to determine who was “right” or “wrong” about the incidents. The entire case was decided on the grounds that the punishment itself was invalid because it was not authorized by the HOA’s governing documents, regardless of the alleged offenses that prompted it.

This procedural victory underscores the first lesson: it didn’t matter if the Board’s accusations were 100% true, because they attempted to enforce their judgment with a punishment they had no authority to invent. This is a crucial lesson. In an HOA dispute, winning isn’t always about proving your innocence regarding an incident. It can be about proving the board failed to follow its own established rules and procedures for discipline.

Takeaway 3: You May Have to Prove the HOA is Wrong

The Burden of Proof Can Fall on the Homeowner.

Many might assume that an HOA, as the governing body imposing discipline, would be required to prove it had the authority to do so. In this case, however, the legal burden was reversed. The administrative ruling states that the homeowner, referred to as the “Petitioner,” had the “burden of proving by a preponderance of the evidence” that the HOA acted without authority. This is not unusual; in an administrative hearing, the person who files the petition is the one bringing the complaint, and it is standard procedure for them to carry the burden of proving their claim.

The court defined “preponderance of the evidence” as:

[E]vidence which is of greater weight or more convincing than the evidence which is offered in opposition to it; that is, evidence which as a whole shows that the fact sought to be proved is more probable than not.

This is a significant hurdle. It meant that Haderli couldn’t just question the Board’s power; she had to affirmatively prove, with more convincing evidence, that they didn’t have the authority they claimed. Despite this challenge, she successfully met that burden.

Takeaway 4: Victory Can Be Found in the Fine Print

Knowing Your Governing Documents is Your Greatest Weapon.

This case was not won through complex legal maneuvering or emotional arguments about who was to blame. Victory was found in a straightforward reading of the HOA’s own Covenants, Conditions, and Restrictions (CC&Rs).

The judge’s decision specifically cited Sections 14.2, 15.2B, and 12.2 of the CC&Rs as the foundation for what constituted authorized punishments—namely, fines and the suspension of privileges. By pointing out that the Board’s chosen discipline was absent from these sections, Haderli demonstrated that the Board had overstepped.

This reinforces the central lesson for every homeowner. The most powerful tool you have in a dispute with your association is a copy of your own governing documents. The answer to whether a board is overstepping its authority is often written right there in the text. Homeowners should treat their CC&Rs not as a dusty rulebook, but as a binding contract that holds their Board accountable.

Conclusion: Knowledge is Power

In the end, Linda Haderli was officially deemed the “prevailing party.” The judge ordered that the HOA’s imposed discipline be “quashed” and that her $500 filing fee be returned. This victory was possible for one primary reason: the HOA board exceeded the specific authority granted to it by its own rules. The case serves as a powerful reminder that an HOA’s power is not absolute; it is defined and limited by its documents.

The Board’s power ended where their documents said it did. Do you know where that line is drawn in your community?


Case Participants

Petitioner Side

  • Linda Haderli (petitioner)
  • Jonathan A. Dessaules (attorney)
  • Ashley C. Hill (attorney)

Respondent Side

  • Samuel E. Arrowsmith (attorney)
  • Ryan J. McCarthy (attorney)
  • Mary Candelaria (general manager)
    Respondent's General Manager; testified
  • Barb Putnam (employee)
    Association employee allegedly harassed by Petitioner

Neutral Parties

  • Tammy L. Eigenheer (ALJ)
  • Judy Lowe (Commissioner)
    Commissioner of the Arizona Department of Real Estate
  • Abby Hansen (HOA Coordinator)

Other Participants

  • Joyce Wooton (involved individual)
    Individual associated with the Pickleball Club, subject of allegation

Sellers, John and Debborah -v- Crossings At Willow Creek Property Owners Association

Case Summary

Case ID 11F-H1112003-BFS
Agency Department of Fire, Building and Life Safety
Tribunal Office of Administrative Hearings
Decision Date 2012-11-02
Administrative Law Judge M. Douglas
Outcome partial
Filing Fees Refunded $550.00
Civil Penalties $200.00

Parties & Counsel

Petitioner John and Debborah Sellers Counsel
Respondent Crossings at Willow Creek Property Owners Association Counsel Matthew G. Hayes

Alleged Violations

A.R.S. § 33-1812(3)
Bylaws Article IV, Section 5

Outcome Summary

The Director accepted the ALJ's finding that the HOA violated A.R.S. § 33-1812(3) by using absentee ballots from one meeting at a subsequent meeting. The Tribunal found no credible evidence regarding the alleged Bylaws violation concerning conflict of interest voting. Petitioners were deemed the prevailing party and awarded reimbursement of filing fees.

Key Issues & Findings

Validity of Absentee Ballots

Petitioners alleged that the HOA violated the statute by carrying over absentee ballots from one meeting to a subsequent meeting/extension instead of requiring new ballots for a new specific election.

Orders: Respondent shall comply with the applicable provision of A.R.S. § 33-1812 in the future; pay Petitioners their filing fee of $550.00; pay a civil penalty of $200.00 to the Department.

Filing fee: $550.00, Fee refunded: Yes, Civil penalty: $200.00

Disposition: petitioner_win

Cited:

  • 4
  • 17
  • 20

Conflict of Interest Voting

Petitioners alleged that the HOA failed to respect Bylaws by allowing members with conflicts to vote.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • 4
  • 17

Decision Documents

11F-H1112003-BFS Decision – 311265.pdf

Uploaded 2026-01-25T15:24:31 (99.8 KB)

11F-H1112003-BFS Decision – 313156.pdf

Uploaded 2026-01-25T15:24:32 (200.4 KB)

Questions

Question

Can an HOA carry over absentee ballots from one meeting to a subsequent meeting if they didn't get enough votes initially?

Short Answer

No, absentee ballots are valid for only the specific meeting they were issued for.

Detailed Answer

Under Arizona law, an absentee ballot is legally valid for only one specific election or meeting. It expires automatically once that meeting is completed. Therefore, an HOA cannot 'carry over' or reuse ballots cast for a previous date at a later meeting, even if the purpose is to reach a required quorum or vote threshold.

Alj Quote

The absentee ballot is valid for only one specified election or meeting of the members and expires automatically after the completion of the election or meeting.

Legal Basis

A.R.S. § 33-1812(A)(3)

Topic Tags

  • voting
  • absentee ballots
  • meetings

Question

If I file a complaint against my HOA and win, can I get my filing fees back?

Short Answer

Yes, the Administrative Law Judge can order the HOA to reimburse your filing fees.

Detailed Answer

If a homeowner prevails in an administrative hearing against their HOA, the judge has the authority to order the HOA to reimburse the homeowner for the filing fee paid to the Department to initiate the case.

Alj Quote

It is further ORDERED that Crossings pay Petitioners their filing fee of $550.00, to be paid to the Department in this matter within thirty (30) days of this Order.

Legal Basis

Administrative Order

Topic Tags

  • penalties
  • fees
  • reimbursement

Question

What is the legal standard of proof required to win a hearing against an HOA?

Short Answer

The standard is a 'preponderance of the evidence.'

Detailed Answer

To win a case in an administrative hearing, the petitioner must prove their claim by a 'preponderance of the evidence.' This means the evidence must show that it is more likely than not that the allegation is true.

Alj Quote

Proof by “preponderance of the evidence” means that it is sufficient to persuade the finder of fact that the proposition is “more likely true than not.”

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • legal standards
  • hearing process
  • evidence

Question

Can the HOA be fined for violating state voting laws?

Short Answer

Yes, the HOA can be ordered to pay a civil penalty.

Detailed Answer

In addition to reimbursing homeowner fees, an Administrative Law Judge can order the HOA to pay a civil penalty to the Department for violating state statutes governing HOA conduct.

Alj Quote

It is further ORDERED that Crossings pay a civil penalty in the amount of $200.00 to the Department within thirty (30) days of the date of this Order.

Legal Basis

Administrative Order

Topic Tags

  • penalties
  • fines
  • enforcement

Question

Do absentee ballots count toward a quorum?

Short Answer

Yes, absentee ballots are valid for establishing a quorum.

Detailed Answer

State law explicitly provides that votes cast by absentee ballot (or other forms of delivery) must be counted when determining if a quorum is present for the meeting.

Alj Quote

Votes cast by absentee ballot or other form of delivery are valid for the purpose of establishing a quorum.

Legal Basis

A.R.S. § 33-1812(B)

Topic Tags

  • voting
  • quorum
  • meetings

Question

Who has the burden of proof in a dispute with the HOA?

Short Answer

The person bringing the claim (the petitioner) has the burden of proof.

Detailed Answer

In an administrative hearing, the responsibility to prove that a violation occurred rests with the party who filed the petition asserting the claim or right.

Alj Quote

The burden of proof at an administrative hearing falls to the party asserting a claim, right, or entitlement…

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • legal standards
  • hearing process

Question

Can I petition for a hearing if my HOA violates its own bylaws or state statutes?

Short Answer

Yes, homeowners are permitted by statute to file petitions for such violations.

Detailed Answer

Arizona law allows an owner or a planned community organization to file a petition for a hearing regarding violations of the community's documents (like CC&Rs or Bylaws) or violations of statutes regulating planned communities.

Alj Quote

A.R.S. § 41-2198.01 permits an owner or a planned community organization to file a petition with the Department for a hearing concerning violations of planned community documents or violations of statutes that regulate planned communities.

Legal Basis

A.R.S. § 41-2198.01

Topic Tags

  • homeowner rights
  • dispute resolution
  • statutes

Question

What information must be included on an absentee ballot?

Short Answer

The ballot must list each proposed action and provide a way to vote for or against each one.

Detailed Answer

For an absentee ballot to be valid, it is required to explicitly set forth every proposed action being voted on and must provide the member an opportunity to vote either for or against each of those actions.

Alj Quote

The absentee ballot shall set forth each proposed action… The absentee ballot shall provide an opportunity to vote for or against each proposed action.

Legal Basis

A.R.S. § 33-1812(A)(1)-(2)

Topic Tags

  • voting
  • ballots
  • compliance

Question

Does the HOA have to specify a deadline for absentee ballots?

Short Answer

Yes, the ballot must specify a time and date for delivery.

Detailed Answer

Absentee ballots must specify exactly when they need to be delivered to the board to be counted. This deadline must be at least seven days after the board sends the ballot to the member.

Alj Quote

The absentee ballot specifies the time and date by which the ballot must be delivered to the board of directors in order to be counted, which shall be at least seven days after the date that the board delivers the unvoted absentee ballot to the member.

Legal Basis

A.R.S. § 33-1812(A)(4)

Topic Tags

  • voting
  • deadlines
  • procedure

Case

Docket No
11F-H1112003-BFS
Case Title
John and Debborah Sellers vs. Crossings at Willow Creek Property Owners Association
Decision Date
2012-10-22
Alj Name
M. Douglas
Tribunal
Office of Administrative Hearings
Agency
Department of Fire, Building and Life Safety

Questions

Question

Can an HOA carry over absentee ballots from one meeting to a subsequent meeting if they didn't get enough votes initially?

Short Answer

No, absentee ballots are valid for only the specific meeting they were issued for.

Detailed Answer

Under Arizona law, an absentee ballot is legally valid for only one specific election or meeting. It expires automatically once that meeting is completed. Therefore, an HOA cannot 'carry over' or reuse ballots cast for a previous date at a later meeting, even if the purpose is to reach a required quorum or vote threshold.

Alj Quote

The absentee ballot is valid for only one specified election or meeting of the members and expires automatically after the completion of the election or meeting.

Legal Basis

A.R.S. § 33-1812(A)(3)

Topic Tags

  • voting
  • absentee ballots
  • meetings

Question

If I file a complaint against my HOA and win, can I get my filing fees back?

Short Answer

Yes, the Administrative Law Judge can order the HOA to reimburse your filing fees.

Detailed Answer

If a homeowner prevails in an administrative hearing against their HOA, the judge has the authority to order the HOA to reimburse the homeowner for the filing fee paid to the Department to initiate the case.

Alj Quote

It is further ORDERED that Crossings pay Petitioners their filing fee of $550.00, to be paid to the Department in this matter within thirty (30) days of this Order.

Legal Basis

Administrative Order

Topic Tags

  • penalties
  • fees
  • reimbursement

Question

What is the legal standard of proof required to win a hearing against an HOA?

Short Answer

The standard is a 'preponderance of the evidence.'

Detailed Answer

To win a case in an administrative hearing, the petitioner must prove their claim by a 'preponderance of the evidence.' This means the evidence must show that it is more likely than not that the allegation is true.

Alj Quote

Proof by “preponderance of the evidence” means that it is sufficient to persuade the finder of fact that the proposition is “more likely true than not.”

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • legal standards
  • hearing process
  • evidence

Question

Can the HOA be fined for violating state voting laws?

Short Answer

Yes, the HOA can be ordered to pay a civil penalty.

Detailed Answer

In addition to reimbursing homeowner fees, an Administrative Law Judge can order the HOA to pay a civil penalty to the Department for violating state statutes governing HOA conduct.

Alj Quote

It is further ORDERED that Crossings pay a civil penalty in the amount of $200.00 to the Department within thirty (30) days of the date of this Order.

Legal Basis

Administrative Order

Topic Tags

  • penalties
  • fines
  • enforcement

Question

Do absentee ballots count toward a quorum?

Short Answer

Yes, absentee ballots are valid for establishing a quorum.

Detailed Answer

State law explicitly provides that votes cast by absentee ballot (or other forms of delivery) must be counted when determining if a quorum is present for the meeting.

Alj Quote

Votes cast by absentee ballot or other form of delivery are valid for the purpose of establishing a quorum.

Legal Basis

A.R.S. § 33-1812(B)

Topic Tags

  • voting
  • quorum
  • meetings

Question

Who has the burden of proof in a dispute with the HOA?

Short Answer

The person bringing the claim (the petitioner) has the burden of proof.

Detailed Answer

In an administrative hearing, the responsibility to prove that a violation occurred rests with the party who filed the petition asserting the claim or right.

Alj Quote

The burden of proof at an administrative hearing falls to the party asserting a claim, right, or entitlement…

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • legal standards
  • hearing process

Question

Can I petition for a hearing if my HOA violates its own bylaws or state statutes?

Short Answer

Yes, homeowners are permitted by statute to file petitions for such violations.

Detailed Answer

Arizona law allows an owner or a planned community organization to file a petition for a hearing regarding violations of the community's documents (like CC&Rs or Bylaws) or violations of statutes regulating planned communities.

Alj Quote

A.R.S. § 41-2198.01 permits an owner or a planned community organization to file a petition with the Department for a hearing concerning violations of planned community documents or violations of statutes that regulate planned communities.

Legal Basis

A.R.S. § 41-2198.01

Topic Tags

  • homeowner rights
  • dispute resolution
  • statutes

Question

What information must be included on an absentee ballot?

Short Answer

The ballot must list each proposed action and provide a way to vote for or against each one.

Detailed Answer

For an absentee ballot to be valid, it is required to explicitly set forth every proposed action being voted on and must provide the member an opportunity to vote either for or against each of those actions.

Alj Quote

The absentee ballot shall set forth each proposed action… The absentee ballot shall provide an opportunity to vote for or against each proposed action.

Legal Basis

A.R.S. § 33-1812(A)(1)-(2)

Topic Tags

  • voting
  • ballots
  • compliance

Question

Does the HOA have to specify a deadline for absentee ballots?

Short Answer

Yes, the ballot must specify a time and date for delivery.

Detailed Answer

Absentee ballots must specify exactly when they need to be delivered to the board to be counted. This deadline must be at least seven days after the board sends the ballot to the member.

Alj Quote

The absentee ballot specifies the time and date by which the ballot must be delivered to the board of directors in order to be counted, which shall be at least seven days after the date that the board delivers the unvoted absentee ballot to the member.

Legal Basis

A.R.S. § 33-1812(A)(4)

Topic Tags

  • voting
  • deadlines
  • procedure

Case

Docket No
11F-H1112003-BFS
Case Title
John and Debborah Sellers vs. Crossings at Willow Creek Property Owners Association
Decision Date
2012-10-22
Alj Name
M. Douglas
Tribunal
Office of Administrative Hearings
Agency
Department of Fire, Building and Life Safety

Questions

Question

Can an HOA carry over absentee ballots from one meeting to a subsequent meeting if they didn't get enough votes initially?

Short Answer

No, absentee ballots are valid for only the specific meeting they were issued for.

Detailed Answer

Under Arizona law, an absentee ballot is legally valid for only one specific election or meeting. It expires automatically once that meeting is completed. Therefore, an HOA cannot 'carry over' or reuse ballots cast for a previous date at a later meeting, even if the purpose is to reach a required quorum or vote threshold.

Alj Quote

The absentee ballot is valid for only one specified election or meeting of the members and expires automatically after the completion of the election or meeting.

Legal Basis

A.R.S. § 33-1812(A)(3)

Topic Tags

  • voting
  • absentee ballots
  • meetings

Question

If I file a complaint against my HOA and win, can I get my filing fees back?

Short Answer

Yes, the Administrative Law Judge can order the HOA to reimburse your filing fees.

Detailed Answer

If a homeowner prevails in an administrative hearing against their HOA, the judge has the authority to order the HOA to reimburse the homeowner for the filing fee paid to the Department to initiate the case.

Alj Quote

It is further ORDERED that Crossings pay Petitioners their filing fee of $550.00, to be paid to the Department in this matter within thirty (30) days of this Order.

Legal Basis

Administrative Order

Topic Tags

  • penalties
  • fees
  • reimbursement

Question

What is the legal standard of proof required to win a hearing against an HOA?

Short Answer

The standard is a 'preponderance of the evidence.'

Detailed Answer

To win a case in an administrative hearing, the petitioner must prove their claim by a 'preponderance of the evidence.' This means the evidence must show that it is more likely than not that the allegation is true.

Alj Quote

Proof by “preponderance of the evidence” means that it is sufficient to persuade the finder of fact that the proposition is “more likely true than not.”

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • legal standards
  • hearing process
  • evidence

Question

Can the HOA be fined for violating state voting laws?

Short Answer

Yes, the HOA can be ordered to pay a civil penalty.

Detailed Answer

In addition to reimbursing homeowner fees, an Administrative Law Judge can order the HOA to pay a civil penalty to the Department for violating state statutes governing HOA conduct.

Alj Quote

It is further ORDERED that Crossings pay a civil penalty in the amount of $200.00 to the Department within thirty (30) days of the date of this Order.

Legal Basis

Administrative Order

Topic Tags

  • penalties
  • fines
  • enforcement

Question

Do absentee ballots count toward a quorum?

Short Answer

Yes, absentee ballots are valid for establishing a quorum.

Detailed Answer

State law explicitly provides that votes cast by absentee ballot (or other forms of delivery) must be counted when determining if a quorum is present for the meeting.

Alj Quote

Votes cast by absentee ballot or other form of delivery are valid for the purpose of establishing a quorum.

Legal Basis

A.R.S. § 33-1812(B)

Topic Tags

  • voting
  • quorum
  • meetings

Question

Who has the burden of proof in a dispute with the HOA?

Short Answer

The person bringing the claim (the petitioner) has the burden of proof.

Detailed Answer

In an administrative hearing, the responsibility to prove that a violation occurred rests with the party who filed the petition asserting the claim or right.

Alj Quote

The burden of proof at an administrative hearing falls to the party asserting a claim, right, or entitlement…

Legal Basis

A.A.C. R2-19-119

Topic Tags

  • legal standards
  • hearing process

Question

Can I petition for a hearing if my HOA violates its own bylaws or state statutes?

Short Answer

Yes, homeowners are permitted by statute to file petitions for such violations.

Detailed Answer

Arizona law allows an owner or a planned community organization to file a petition for a hearing regarding violations of the community's documents (like CC&Rs or Bylaws) or violations of statutes regulating planned communities.

Alj Quote

A.R.S. § 41-2198.01 permits an owner or a planned community organization to file a petition with the Department for a hearing concerning violations of planned community documents or violations of statutes that regulate planned communities.

Legal Basis

A.R.S. § 41-2198.01

Topic Tags

  • homeowner rights
  • dispute resolution
  • statutes

Question

What information must be included on an absentee ballot?

Short Answer

The ballot must list each proposed action and provide a way to vote for or against each one.

Detailed Answer

For an absentee ballot to be valid, it is required to explicitly set forth every proposed action being voted on and must provide the member an opportunity to vote either for or against each of those actions.

Alj Quote

The absentee ballot shall set forth each proposed action… The absentee ballot shall provide an opportunity to vote for or against each proposed action.

Legal Basis

A.R.S. § 33-1812(A)(1)-(2)

Topic Tags

  • voting
  • ballots
  • compliance

Question

Does the HOA have to specify a deadline for absentee ballots?

Short Answer

Yes, the ballot must specify a time and date for delivery.

Detailed Answer

Absentee ballots must specify exactly when they need to be delivered to the board to be counted. This deadline must be at least seven days after the board sends the ballot to the member.

Alj Quote

The absentee ballot specifies the time and date by which the ballot must be delivered to the board of directors in order to be counted, which shall be at least seven days after the date that the board delivers the unvoted absentee ballot to the member.

Legal Basis

A.R.S. § 33-1812(A)(4)

Topic Tags

  • voting
  • deadlines
  • procedure

Case

Docket No
11F-H1112003-BFS
Case Title
John and Debborah Sellers vs. Crossings at Willow Creek Property Owners Association
Decision Date
2012-10-22
Alj Name
M. Douglas
Tribunal
Office of Administrative Hearings
Agency
Department of Fire, Building and Life Safety

Case Participants

Petitioner Side

  • John Sellers (petitioner)
    Crossings at Willow Creek Property Owners Association
    Homeowner; appeared for Petitioners; witness
  • Debborah Sellers (petitioner)
    Crossings at Willow Creek Property Owners Association
    Homeowner; also referred to as Debra Sellers in testimony

Respondent Side

  • Matthew G. Hayes (HOA attorney)
    Jones, Skelton & Hochuli PLC
  • Janice Dow (board member)
    Crossings at Willow Creek Property Owners Association
    Secretary; witness; owns four lots
  • Robert Balzano (property manager)
    Crossings at Willow Creek Property Owners Association
    Former managing agent (2010); witness

Neutral Parties

  • M. Douglas (ALJ)
    Office of Administrative Hearings
  • Gene Palma (agency director)
    Department of Fire, Building and Life Safety
    Signed Final Order
  • Joni Cage (agency staff)
    Department of Fire, Building and Life Safety
    Complaint Program Manager
  • Debra Blake (agency staff)
    Department of Fire, Building and Life Safety
    Signed on behalf of Joni Cage