Case Summary
| Case ID | 23F-H034-REL |
|---|---|
| Agency | Arizona Department of Real Estate |
| Tribunal | Arizona Office of Administrative Hearings |
| Decision Date | 2023-04-10 |
| Administrative Law Judge | VMT |
| Outcome | — |
| Filing Fees Refunded | — |
| Civil Penalties | — |
Parties & Counsel
| Petitioner | Senol Pekin | Counsel | Pro Se |
|---|---|---|---|
| Respondent | Artesian Ranch Community Association | Counsel | Ashley Moscarello, Esq. |
Alleged Violations
No violations listed
Video Overview
Audio Overview
Decision Documents
23F-H034-REL Decision – 1044665.pdf
23F-H034-REL Decision – 1048179.pdf
Briefing Document: Pekin vs. Artesian Ranch Community Association (Consolidated Matters 23F-H034-REL and 23F-H037-REL)
Executive Summary
This briefing document synthesizes the testimony, evidentiary records, and final judicial decision regarding the consolidated legal matters between Petitioner Senol Pekin and Respondent Artesian Ranch Community Association. The dispute centers on allegations of governance failures, bylaw violations, and the infringement of member rights by the Association and its management firm, Associated Asset Management (AAM).
Following a hearing on March 20, 2023, Administrative Law Judge (ALJ) Velva Moses-Thompson issued a decision on April 10, 2023. The ALJ found that the Association committed two specific violations: failing to hold its annual meeting in accordance with its bylaws and unlawfully prohibiting the recording of an open board meeting. While several other allegations regarding meeting organization and the muting of board members were dismissed, the Respondent was ordered to reimburse the Petitioner’s $1,000 filing fee for the established violations.
Key Case Entities and Witnesses
| Entity/Individual | Role | Description |
|---|---|---|
| Senol Pekin | Petitioner | A homeowner and elected board member who filed the petitions. |
| Artesian Ranch Community Association | Respondent | The homeowners' association governing the community. |
| AAM, LLC | Management Agent | Associated Asset Management; provides portfolio management for the Association. |
| Mandy Rogers | Witness | Community Manager at AAM; manages 10 communities including Artesian Ranch. |
| Susanne Easterday Roskens | Witness | Board President of the Association. |
| Velva Moses-Thompson | Presiding ALJ | Administrative Law Judge who rendered the final decision. |
Detailed Analysis of Key Themes
1. Bylaw Adherence vs. Operational Cadence
A central conflict in the testimony was the discrepancy between the Association's written bylaws and its actual practices. Article II, Section 2.3 of the Bylaws explicitly requires subsequent regular annual meetings to be held on the second Wednesday of April each year.
- Evidence of Violation: The 2022 annual meeting was held in May.
- Management Defense: Mandy Rogers testified that the meeting date was set based on a "cadence" established by previous management and board decisions influenced by COVID-19 delays. She argued that the provision requiring an April election for a January 1st term commencement was "unheard of" and that she had never seen such a requirement in her 17 years of experience.
- Judicial Ruling: The ALJ rejected the Association’s defense that this was a "technical violation" with no harm. The ruling stated that A.R.S. § 10-3701(e) does not provide an exception for adhering to bylaws that require a set time for an annual meeting.
2. The Scope of Management Authority
Petitioner Pekin argued that the HOA Manager overstepped her authority by scheduling a board meeting on September 22, 2022, asserting that only board members possess such power under the bylaws.
- Conflict of Testimony: Pekin claimed he never authorized the meeting. Conversely, Susanne Roskens testified that she requested the meeting via a phone call with Mandy Rogers to resolve a time-sensitive landscaping issue regarding "overseeding" that required a prompt decision.
- Judicial Ruling: The ALJ ruled in favor of the Association on this issue, noting that Rogers, as an employee of the Community Manager, may act as an agent of the Board.
3. Transparency and Statutory Recording Rights
The October 24, 2022, board meeting featured a directive from management prohibiting attendees from recording the session.
- Statutory Context: A.R.S. § 33-1804(A) explicitly permits persons attending open board meetings to audiotape or videotape the proceedings. It forbids the board from requiring advance notice for such recording.
- Management Justification: Rogers claimed the prohibition was based on advice from the Association’s attorney to protect the privacy of executive session items being discussed in an open forum.
- Judicial Ruling: The ALJ found this to be a clear violation of state law, confirming that the Association cannot preclude members from recording open portions of meetings.
4. Digital Governance and Board Member Participation
The Petitioner alleged he was silenced during Zoom meetings through the "mute" function, preventing him from voicing opposition to financial decisions, specifically regarding a $60,000 tree trimming budget.
- The "Combative" Label: Rogers testified that the mute function was used because Pekin was "combative," "aggressive," and brought up "executive session material in an open session."
- Witness Observations: Witness Shelly Nelson testified that Pekin was muted several times and that the tone of the meeting felt "antagonistic" and "not friendly."
- Judicial Ruling: Despite the muting, the ALJ found that Pekin failed to prove he was not allowed to speak. The evidence showed he had several opportunities to speak during the meeting and even suggested follow-up discussions on agenda items.
Important Quotes with Context
"Your annual meeting for the past 3 years was on the wrong date per the bylaw. That's my answer." — Mandy Rogers, Community Manager Context: This admission followed a line of questioning by Pekin regarding the consistent failure to hold April meetings as mandated by the governing documents.
"I have never seen governing documents that call that out ever. Nor has anybody in my company or at the attorney's firm… it's unheard of." — Mandy Rogers, Community Manager Context: Rogers was defending the decision to ignore the bylaw requiring a January 1st start date for directors elected in April, arguing the document was an anomaly she was not initially aware of.
"By muting me they are inhibiting my effective participation functioning in the board… I am representing [homeowners] who have been severely molested by the mosquitoes in our community." — Senol Pekin, Petitioner Context: Pekin explaining his frustration during closing arguments, linking the procedural silencing to his inability to address urgent health and safety issues like vector control.
"The board shall provide for a reasonable number of persons to speak on each side of an issue. Persons attending may audiotape or videotape those portions of the meetings… the board… shall not require advance notice." — ALJ Velva Moses-Thompson (citing A.R.S. § 33-1804) Context: The legal foundation for the ruling that the Association violated statutory member rights by banning recording.
Actionable Insights
For Homeowners' Associations
- Strict Bylaw Compliance: Technical violations regarding meeting dates are not excused by "practicality" or "unprecedented issues" like COVID-19. Associations must formally amend bylaws if the mandated timelines are no longer feasible.
- Adherence to A.R.S. § 33-1804: Boards cannot prohibit the recording of open meetings or require prior notice. Any such rule is a violation of Arizona law.
- Management as Agent: Management firms may lawfully organize meetings at the verbal or written direction of the Board President or a majority of the board, provided they act as authorized agents.
For Board Members and Management
- Documentation of Directives: To avoid disputes over who "called" a meeting, board presidents should provide written confirmation of their request to management.
- Judicious Use of Muting: While managing "combative" members is a legitimate function of meeting moderation, it must be balanced against the statutory right of members to speak at appropriate times during deliberations.
- Director Training Requirements: Per Bylaws Section 3.1A, all directors should complete training before commencing service. The evidence indicated that failure to synchronize training with election dates can lead to delays in organizational meetings.
Final Judicial Disposition
| Issue | Finding | Ruling |
|---|---|---|
| 1. Annual Meeting Date | Violated Bylaw 2.3 | Prevailing Party: Petitioner |
| 2. Organizational Meeting | Bylaws do not require separate meeting | Prevailing Party: Respondent |
| 3. Authority to Call Meeting | Manager acted as agent of the Board | Prevailing Party: Respondent |
| 4. Prohibition of Recording | Violated A.R.S. § 33-1804 | Prevailing Party: Petitioner |
| 5. Muting/Opposing Views | Petitioner had opportunities to speak | Prevailing Party: Respondent |
Remedy: Respondent ordered to pay Petitioner $1,000 (filing fee reimbursement). Civil penalties were deemed inappropriate.
Artesian Ranch Community Association vs. Senol Pekin: A Study Guide on HOA Governance and Legal Disputes
This study guide provides a comprehensive overview of the consolidated legal matters (23F-H034-REL and 23F-H037-REL) involving the Artesian Ranch Community Association and Petitioner Senol Pekin. It explores key concepts of HOA governance, the interpretation of bylaws versus state statutes, and the final rulings of the Administrative Law Judge (ALJ).
1. Core Themes and Key Concepts
Governing Documents and Statutes
The case centers on the hierarchy and interpretation of specific legal documents:
- HOA Bylaws: Specifically Article II (Annual Meetings), Article III (Organizational Meetings), and Article IV (Officers).
- A.R.S. § 33-1804 (Arizona Revised Statutes): Part of the Planned Communities Act, which mandates that meetings must be open to all members and allows for the recording of such meetings.
- A.R.S. § 10-3701(e): A provision of the Nonprofit Corporation Act regarding the validity of corporate actions even if an annual meeting is delayed.
Types of Meetings and Requirements
- Annual Meeting: Per Bylaw 2.3, this must be held on the second Wednesday of April each year.
- Organizational Meeting: Per Bylaw 3.7, this must be held within a "reasonable time" after new directors take office to elect officers.
- Open Session vs. Executive Session: Open sessions allow homeowners to observe and speak; executive sessions are closed for sensitive matters (e.g., legal advice, personnel issues).
Roles and Authority
- The Board of Directors: Responsible for the affairs of the association. Actions generally require a quorum (a majority of directors).
- The Community Manager (AAM, LLC): Acts as an agent for the Board. The manager (Mandy Rogers) handles day-to-day operations, including noticing meetings and drafting budgets.
- Officer Duties: The Secretary/Treasurer (a role assigned to Senol Pekin in 2022) is responsible for minutes and overseeing budget preparation, though the management agent often performs the actual drafting.
2. Summary of Legal Issues and Final Rulings
The following table outlines the five specific issues adjudicated by Administrative Law Judge Velva Moses-Thompson on April 10, 2023.
| Issue Number | Allegation | Final Ruling |
|---|---|---|
| 1 | Violation of Bylaw 2.3 for not holding the 2022 Annual Meeting in April. | Violation Found. Respondent failed to follow the specific date required by Bylaws. |
| 2 | Failure to hold an "exclusive and timely" Organizational Meeting. | No Violation. Bylaws do not require the meeting to be exclusive from other board business. |
| 3 | Unauthorized calling of a Board Meeting (Sept 22, 2022) by the HOA Manager. | No Violation. The meeting was requested by the Board President; the manager acted as an agent. |
| 4 | Violation of A.R.S. § 33-1804(A) by prohibiting the recording of an open session. | Violation Found. Statute explicitly prohibits requiring advance notice for recording. |
| 5 | Violation of A.R.S. § 33-1804 by muting the Petitioner during a Zoom meeting. | No Violation. Evidence showed Petitioner had opportunities to speak; muting was deemed a management tool for conduct. |
3. Short-Answer Practice Questions
Q1: According to the Artesian Ranch Bylaws, specifically Section 2.3, when exactly must the regular annual meeting take place?
- Answer: The second Wednesday of April each year.
Q2: What is the significance of A.R.S. § 33-1804 regarding the recording of board meetings?
- Answer: It states that persons attending may audiotape or videotape open portions of meetings and that the board shall not require advance notice for such recording.
Q3: Why did the Association claim the 2021 and 2022 meetings were held outside of the required April timeframe?
- Answer: The Association argued that COVID-19 pushed the calendar off course, leading to an August meeting in 2021 and a May meeting in 2022.
Q4: How does the Administrative Law Judge define a "preponderance of the evidence"?
- Answer: Proof that convinces the trier of fact that a contention is "more probably true than not," or the "greater weight of the evidence."
Q5: What was the Board’s justification for muting Senol Pekin during the October 24, 2022, Zoom meeting?
- Answer: The Community Manager testified that he was being combative/aggressive and was attempting to bring up closed Executive Session items during an Open Session.
4. Essay Prompts for Deeper Exploration
- The Conflict Between Bylaws and State Statutes: Analyze the ALJ's decision regarding Issue 1 and Issue 4. In Issue 1, the Association argued that a state statute (A.R.S. § 10-3701(e)) excused their failure to follow their own bylaws. In Issue 4, the state statute overrode the Association's internal rules about recording. Discuss the hierarchy of authority in HOA governance based on these rulings.
- The Role of Professional Management: Evaluate the testimony of Mandy Rogers (AAM, LLC). To what extent does a management company act as a neutral administrator versus a decision-making entity? Reference the dispute over who "called" the September 2022 meeting in your answer.
- Defining "Reasonable Time" and "Organizational Meeting": The Petitioner argued that an organizational meeting should be a standalone event held immediately after directors take office on January 1st. The Board argued that holding it during the first scheduled meeting in August was "reasonable." Critique these opposing views using the Source Context.
- Due Process in Virtual Meetings: Discuss the challenges of maintaining a "parliamentary process" in digital formats (e.g., Zoom). How did the ability to "mute" participants impact the legal determination of whether the Petitioner was allowed to voice an opposing side?
5. Glossary of Important Terms
- A.R.S. § 33-1804: The Arizona statute governing open meetings for homeowners' associations in planned communities.
- Adjudicated: To make a formal judgment or decision about a problem or disputed matter.
- Agent: A person or entity (like AAM, LLC) authorized to act on behalf of another (the Board).
- Combative: A term used by the Respondent to describe the Petitioner's behavior, defined in testimony as being argumentative or conflict-oriented.
- Consolidated Matter: When multiple separate legal petitions (in this case, two filed by the same Petitioner) are joined into a single hearing.
- Executive Session: A portion of a board meeting closed to homeowners, restricted to specific topics like legal advice, pending litigation, or personal/financial info of members.
- Notwithstanding: A legal term meaning "in spite of" or "regardless of." Used in A.R.S. § 33-1804 to show that state law overrides any contrary HOA bylaws.
- Organizational Meeting: A meeting specifically intended for the board to elect officers (President, Secretary, etc.) among themselves.
- Prevailing Party: The participant in a lawsuit or hearing who wins on the specific issues presented.
- Quorum: The minimum number of members (usually a majority) of an assembly that must be present to make the proceedings of that meeting valid.
- Ultra Vires: A legal term (alluded to by the Petitioner) meaning "beyond the powers." It refers to an act which requires legal authority but is done without it.
HOA Law in Action: Lessons from the Artesian Ranch Legal Battle
In a legal landscape where "technical violations" are often dismissed by boards as trivial inconveniences, the recent ruling in the Artesian Ranch legal battle serves as a $1,000 reminder that governing documents are not mere suggestions. The consolidated cases of Senol Pekin v. Artesian Ranch Community Association (Nos. 23F-H034-REL and 23F-H037-REL) offer a masterclass in the friction between homeowner rights and board authority.
Adjudicated by the Arizona Office of Administrative Hearings (OAH) on behalf of the Arizona Department of Real Estate, this dispute underscores a critical reality for community leaders: administrative oversight exists to ensure that the "business" of an HOA is conducted with the transparency and procedural integrity required by law. For homeowners and board members alike, the findings regarding meeting conduct, the right to record, and strict bylaw adherence provide a definitive roadmap for modern HOA governance.
The Five Charges: A Summary of the Dispute
The litigation involved five specific charges brought by Petitioner Senol Pekin against the Association. The proceedings featured testimony from Mr. Pekin, Board President Susanne Roskens, and Community Manager Mandy Rogers of AAM, LLC.
Petitioner’s Allegations vs. Legal Basis
| Allegation | Specific Bylaw or Arizona Revised Statute (A.R.S.) |
|---|---|
| 1. Annual Meeting Timing: Failure to hold the 2022 Annual Meeting on the date required by the governing documents. | Bylaws Art. II, § 2.3 |
| 2. Organizational Meeting: Failure to elect officers in an exclusively scheduled and timely manner. | Bylaws Art. III, § 3.5 & 3.7; Art. IV, § 4.2 |
| 3. Unauthorized Meeting Call: A September 2022 meeting called by the Manager without Board authority. | Bylaws Art. III, § B; Art. IV, § 6.7(b); Agency Law |
| 4. Recording Prohibition: Prohibiting residents from recording the open session of the October 2022 meeting. | A.R.S. § 33-1804 |
| 5. Unfair Muting: Silencing the Petitioner during a Zoom meeting, preventing the "opposing side" from being heard. | A.R.S. § 33-1804 |
Victory for Transparency: The Right to Record
A primary flashpoint of the dispute occurred during the October 24, 2022, board meeting. Testimony revealed that Mandy Rogers, acting for the Association, prohibited residents from recording the session. The Association argued that they required advance notice for recording and cited concerns regarding privacy.
Administrative Law Judge (ALJ) Velva Moses-Thompson found this to be a clear violation of A.R.S. § 33-1804. The statute is unambiguous: homeowners have a statutory right to record any portion of a meeting that is open to the membership. Boards cannot use "privacy concerns" or "proprietary technology" as a pretext to bypass the Arizona Planned Communities Act.
Pro-Tips for Homeowners and Boards:
- No Advance Notice Needed: Associations are legally barred from requiring homeowners to provide notice before recording an open session.
- Open vs. Closed: Recording rights apply strictly to open sessions. Boards maintain the right to prohibit recording during executive (closed) sessions where sensitive legal or personnel matters are discussed.
- Rule Limitations: While boards may adopt "reasonable rules" for recording (such as tripod placement), they cannot preclude it unless the board provides its own unedited recording to members upon request.
The Letter of the Law: Why Meeting Dates Matter
The dispute over the 2022 Annual Meeting date highlights a common pitfall for HOAs: the "lack of harm" defense. The Artesian Ranch Bylaws require the annual meeting to be held on the second Wednesday of April; however, the Association held it in May.
The Association’s defense—that the violation was "technical," driven by a schedule push from the COVID-19 pandemic, and resulted in no harm—was flatly rejected. While A.R.S. § 10-3701(e) ensures that corporate actions remain valid even if a meeting is late, the ALJ clarified that this statute does not grant boards a "free pass" to ignore specific timing requirements.
The Expert Insight: Compliance is not optional based on the perceived scale of the error. When governing documents dictate a date, the board is legally bound to it. Deviating because of "convenience" or "past practice" invites litigation and erodes the community's trust in the rule of law.
Where the Board Prevailed: Authority and "Combative" Conduct
The Association was deemed the prevailing party on Issues 2, 3, and 5, largely due to the Petitioner’s failure to meet the burden of proof.
The Meeting Call and the Agency Lesson
The Petitioner argued that Mandy Rogers (AAM) called the September 22 meeting without authority. However, the court found the call legitimate because the manager acted as an agent for Board President Susanne Roskens. For boards, the lesson is clear: a manager can legally call a meeting on the President’s behalf, but the agency relationship must be clear. Documentation of such authorizations is the ultimate shield against claims of "ultra vires" (unauthorized) actions.
The "Mute Button" and the Human Cost
The debate over Zoom conduct provided a window into the breakdown of community trust. Manager Mandy Rogers defended the use of the mute button by stating:
"Mute is an option that is utilized when we have combative board members and members of the association in attendance."
While the ALJ found that the Petitioner failed to prove he was silenced unfairly—noting he had multiple opportunities to speak—the testimony of witness Shelly Nelson provided a sobering contrast. Nelson described the muting as "antagonistic," noting it felt particularly egregious when the board prioritized "aesthetics" (overseeding) while residents were trying to address "health and safety" (a mosquito and dry well crisis). This illustrates that even when a board’s use of technology is legally defensible, its use to stifle dissent can make a community feel silenced.
Bylaw Ambiguity
Regarding Issue 2, the Respondent’s counsel argued that the Petitioner's interpretation of a January 1st start date for directors failed the "common sense test." These bylaws, drafted by a developer who later went bankrupt, were poorly constructed. The takeaway for boards is that when governing documents are ambiguous or outdated, legal interpretation should be sought before a dispute arises, rather than as a defense during a hearing.
The Final Verdict: Financial and Governance Outcomes
ALJ Velva Moses-Thompson issued a balanced final order:
- Petitioner Prevails: On Issue 1 (Annual Meeting timing) and Issue 4 (Recording rights).
- Respondent Prevails: On Issue 2 (Organizational meetings), Issue 3 (Meeting calls), and Issue 5 (Muting/Conduct).
- Financial Reimbursement: The Association was ordered to reimburse the Petitioner $1,000 for his filing fees.
- No Civil Penalty: The Judge determined that an additional civil penalty was not appropriate, as the reimbursement of fees served as a sufficient remedy.
Conclusion: Three Pillars of Better HOA Governance
The Artesian Ranch case provides a definitive set of guidelines for associations moving forward:
- Bylaws are Not Suggestions: Procedural rules regarding timing and elections must be followed strictly. A "technical violation" is a legal liability, regardless of whether a homeowner can prove "harm."
- Technology as a Tool, Not a Shield: Zoom features like the "mute" button should facilitate order, not serve as a weapon to shut down unpopular dialogue. Prioritizing aesthetics over safety concerns in a public forum is a recipe for toxic community relations.
- Transparency is a Statutory Right: The right to record is a cornerstone of Arizona law. Managers and boards must be educated on A.R.S. § 33-1804 to ensure they do not inadvertently infringe upon homeowner rights.
Boards and residents are encouraged to review their own governing documents and meeting protocols immediately to ensure alignment with Arizona law and prevent similar, costly litigation.
Case Participants
Petitioner Side
- Senol Pekin (Petitioner)
Appeared on behalf of himself - Shelley Nelson (Witness)
Resident, testified on behalf of Petitioner - Sherry Swanson (Witness)
Homeowner, testified on behalf of Petitioner - Julie Willowby (Witness)
Testified on behalf of Petitioner
Respondent Side
- Ashley N. Moscarello (Attorney)
goodlaw.legal
Appeared on behalf of Respondent Artesian Ranch Community Association - Mandy Rogers (Witness / Community Manager)
AAM, LLC
Employee of Respondent's Community Manager - Susanne Easterday Roskens (Witness / Board Director)
Artesian Ranch Community Association
Board President - Dennis Berger (Board Director)
Artesian Ranch Community Association
Neutral Parties
- Velva Moses-Thompson (Administrative Law Judge)
Office of Administrative Hearings - Susan Nicolson (Commissioner)
Arizona Department of Real Estate