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Richard J. Jones v. Desert Oasis of Surprise Master Association

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Case Summary

Case ID 21F-H2121038-REL
Agency ADRE
Tribunal OAH
Decision Date 2021-11-15
Administrative Law Judge Thomas Shedden
Outcome loss
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Richard J Jones Counsel —
Respondent Desert Oasis of Surprise Master Association Counsel Troy Stratman, Esq.

Alleged Violations

Design Guidelines; CC&Rs Section 4.1.1

Outcome Summary

The Administrative Law Judge dismissed the petition, finding that Petitioner Richard J. Jones failed to meet his burden of proof to show the Association violated its Design Guidelines or engaged in selective enforcement.

Why this result: Petitioner did not show by a preponderance of the evidence that the Association violated the Guidelines or engaged in selective enforcement. Evidence indicated that the Petitioner was in violation of the existing Guidelines by failing to obtain prior approval for his driveway extension and failing to meet the required setback.

Key Issues & Findings

Petitioner alleged the Association violated Design Guidelines regarding setback requirements for driveway extensions and engaged in selective enforcement.

Petitioner filed a single issue petition asserting that Design Guidelines did not require a twelve-inch setback for driveway extensions from the property line and that the Association was selectively enforcing its rules. The Petitioner had installed a concrete driveway extension without obtaining prior ARC approval, and approval was denied due to the lack of the twelve-inch setback.

Orders: Richard J. Jones’s petition is dismissed.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • ARIZ. REV. STAT. Title 32, Ch. 20, Art. 11
  • ARIZ. ADMIN. CODE § R2-19-119
  • ARIZ. REV. STAT. § 32-2199.02(A)
  • Johnson v. The Pointe Community Association, 205 Ariz. 485, 73 P.3d 616 (App. 2003)
  • Tierra Ranchos Homeowners Ass’n v Kitchukov, 216 Ariz. 173, 165 P.3d 173 (App. 2007)

Analytics Highlights

Topics: Driveway Extension, Architectural Review Committee, Setback Requirements, Design Guidelines, Selective Enforcement, HOA Violation
Additional Citations:

  • ARIZ. REV. STAT. Title 32, Ch. 20, Art. 11
  • ARIZ. ADMIN. CODE § R2-19-119
  • ARIZ. REV. STAT. § 32-2199.02(A)
  • ARIZ. REV. STAT. section 32-2199.02(B)
  • ARIZ. REV. STAT. section 32-2199.04
  • ARIZ. REV. STAT. section 41-1092.09
  • Johnson v. The Pointe Community Association, 205 Ariz. 485, 73 P.3d 616 (App. 2003)
  • Tierra Ranchos Homeowners Ass’n v Kitchukov, 216 Ariz. 173, 165 P.3d 173 (App. 2007)

Video Overview

Audio Overview

Decision Documents

21F-H2121038-REL Decision – 924982.pdf

Uploaded 2026-01-23T17:36:52 (100.9 KB)

21F-H2121038-REL Decision – 924983.pdf

Uploaded 2026-01-23T17:36:57 (94.9 KB)





Briefing Doc – 21F-H2121038-REL


Briefing Document: Jones v. Desert Oasis of Surprise Master Association

Executive Summary

This document synthesizes the findings and conclusions of the Administrative Law Judge in the case of Richard J. Jones versus the Desert Oasis of Surprise Master Association (Case No. 21F-H2121038-REL). The dispute centered on a concrete driveway extension installed by Mr. Jones without the prior approval of the Association’s Architectural Review Committee (ARC). Mr. Jones contested the Association’s denial of his post-installation application, alleging that the Design Guidelines were misinterpreted and selectively enforced.

The Administrative Law Judge, Thomas Shedden, ultimately dismissed Mr. Jones’s petition. The decision rested on three key determinations:

1. Clear Violation: Mr. Jones was in direct violation of the Design Guidelines by failing to obtain prior approval for the modification and by not adhering to a mandatory 12-inch setback from the common block wall, a fact he acknowledged.

2. Reasonable Interpretation: The Association’s interpretation that the 12-inch setback requirement applied to the entire property line—not just the block wall—was deemed “not unreasonable,” particularly since the common wall is part of the property line.

3. Failure to Prove Selective Enforcement: Mr. Jones did not meet the “preponderance of the evidence” standard to prove his claim of selective enforcement. The Association provided credible evidence demonstrating consistent application of the setback rule to other homeowners.

The final order upholds the Association’s enforcement actions and dismisses the petitioner’s claims.

Case Overview

Parties and Jurisdictional Details

Name / Entity

Representation

Petitioner

Richard J. Jones

On his own behalf

Respondent

Desert Oasis of Surprise Master Association

Troy Stratman, Esq.

Adjudicator

Thomas Shedden

Administrative Law Judge

Case No.

21F-H2121038-REL

Hearing Date

November 2, 2021

Decision Date

November 15, 2021

Core Dispute

The central conflict arose from a concrete driveway extension installed by Richard J. Jones on his property on May 11, 2020. The installation was performed without submitting a request for prior approval to the Association’s Architectural Review Committee (ARC), a violation of the community’s CC&Rs. Following the installation, the ARC denied Mr. Jones’s retroactive application, citing its failure to meet a required 12-inch setback from the property line. This led to a notice of non-compliance and a fine, prompting Mr. Jones to file a petition with the Arizona Department of Real Estate.

Chronology of Events

• April 2020: Mr. Jones contacted AAM, LLC, the Association’s property management company, to inquire about adding concrete strips. He was informed this was not allowed but that an employee could assist with an approval process for a paver driveway extension.

• May 11, 2020: Having not received further guidance from the management company, Mr. Jones proceeded to have the concrete driveway extension installed.

• Post-May 11, 2020: Mr. Jones submitted an application to the ARC for retroactive approval of the already-installed extension.

• December 2, 2020: The ARC formally denied Mr. Jones’s application. The denial letter stated the extension did not meet the 12-inch setback requirement and advised him to reapply after cutting the driveway back from the property line.

• January 12, 2021: The Association issued a Second Notice of Non-compliance/Fine.

• February 12, 2021: Mr. Jones filed a petition with the Department of Real Estate, alleging the Association was misinterpreting and selectively enforcing its Design Guidelines.

• November 2, 2021: The administrative hearing was conducted.

• November 15, 2021: The Administrative Law Judge issued a decision dismissing Mr. Jones’s petition.

Analysis of Arguments and Evidence

Petitioner’s Position (Richard J. Jones)

Mr. Jones’s case was built on two primary arguments:

• Interpretation of Design Guidelines: He contended that the Guidelines in effect at the time of installation required a 12-inch setback from the “common wall” but were silent regarding the “property line.” He argued that since the Guidelines explicitly mandated a property line setback for sidewalks, the absence of such language for driveway extensions meant the requirement did not apply.

• Allegation of Selective Enforcement: He asserted that the Association was applying its Guidelines and Rules inconsistently among homeowners.

During testimony, Mr. Jones acknowledged that his driveway extension did not comply with the 12-inch setback from the common wall and expressed a willingness to correct that specific deficiency. He also testified that his neighbors did not object to the extension as installed.

Respondent’s Position (Desert Oasis of Surprise Master Association)

The Association, represented by counsel, presented a multi-faceted defense:

• Procedural Failure: A core issue was Mr. Jones’s failure to obtain prior approval from the ARC before installation, as mandated by Section 4.1.1 of the CC&Rs.

• Violation of Setback Rule: The Association maintained that the extension violated the required 12-inch setback. The property manager, Paul Favale, testified that this rule is intended to ensure water does not drain onto a neighbor’s property.

• Evidence of Consistent Enforcement: To counter the claim of selective enforcement, the Association submitted an “Architectural Status Report” for the period of August 27, 2020, through April 21, 2021. This report demonstrated that other homeowners’ requests for driveway extensions had also been denied for failing to meet the 12-inch property line setback.

It was also noted that the Design Guidelines have since been modified to explicitly require a 12-inch setback from both the common wall and the property line.

Administrative Law Judge’s Findings and Conclusions

The Judge’s decision was based on a thorough analysis of the evidence presented and the applicable legal standards.

Key Findings of Fact

• Mr. Jones installed the driveway extension on May 11, 2020, without prior approval from the ARC.

• The extension does not have a 12-inch setback from the common block wall, which is part of the property line.

• The Design Guidelines at the time explicitly required a 12-inch setback from the block wall.

• Mr. Jones acknowledged his non-compliance with the block wall setback requirement.

Conclusions of Law

The Judge concluded that Mr. Jones failed to meet his burden of proof, which required demonstrating a violation by the Association by a “preponderance of the evidence.”

1. Petitioner’s Violation: Mr. Jones was found to be in violation of the Guidelines. His acknowledgment that the driveway did not comply with the 12-inch setback from the common wall was a critical factor.

2. Reasonableness of Association’s Interpretation: The Judge determined that the Association’s interpretation of the Guidelines—requiring a 12-inch setback along the entire property line—was “not unreasonable.” This conclusion was supported by two points: the common wall is physically part of the property line, and Mr. Jones had failed to follow the required prior approval process, where such ambiguities would have been clarified.

3. No Evidence of Selective Enforcement: The Association presented “credible evidence” via its Architectural Status Report showing that other members were subject to the same rule. Consequently, Mr. Jones “did not show by a preponderance of the evidence that the Association was selectively enforcing the Guidelines.”

Final Order and Implications

• Order: The Judge ordered that Richard J. Jones’s petition be dismissed.

• Legal Standing: The decision is binding on both parties.

• Appeal Process: The order can only be challenged through a request for rehearing, which must be filed with the Commissioner of the Department of Real Estate within 30 days of the service of the order (November 15, 2021).






Study Guide – 21F-H2121038-REL


Study Guide: Jones v. Desert Oasis of Surprise Master Association

This guide provides a comprehensive review of the administrative case No. 21F-H2121038-REL, involving Petitioner Richard J. Jones and Respondent Desert Oasis of Surprise Master Association. It includes a short-answer quiz, an answer key, suggested essay questions, and a glossary of key terms to facilitate a thorough understanding of the case’s facts, legal arguments, and final judgment.

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Short-Answer Quiz

Answer each of the following questions in 2-3 sentences based on the provided case documents.

1. Who were the primary parties involved in this administrative hearing, and what were their roles?

2. What specific modification did Richard J. Jones make to his property, and on what date did he complete it?

3. What critical step did Mr. Jones fail to take before installing the modification, as required by Section 4.1.1 of the CC&Rs?

4. According to the Design Guidelines in effect at the time of installation, what was the specific rule regarding the placement of driveway extensions that Mr. Jones’s project violated?

5. What was Mr. Jones’s main argument regarding the ambiguity of the Design Guidelines concerning the twelve-inch setback requirement?

6. What justification did the Association’s property manager, Paul Favale, provide for the setback requirement?

7. What were the two primary claims Mr. Jones made against the Association in his petition filed on February 12, 2021?

8. What is the standard of proof required in this matter, and which party carried the burden of meeting that standard?

9. How did the Association counter Mr. Jones’s claim that it was selectively enforcing its rules?

10. What was the final order issued by the Administrative Law Judge in this case?

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Answer Key

1. The primary parties were the Petitioner, Richard J. Jones, a homeowner who appeared on his own behalf, and the Respondent, the Desert Oasis of Surprise Master Association, which was represented by its counsel, Troy Stratman, Esq.

2. On May 11, 2020, Mr. Jones added a concrete driveway running from the street to a side gate on his property. This modification is referred to in the documents as a “driveway extension.”

3. Mr. Jones did not submit a request for prior approval to the Architectural Review Committee (ARC) before installing his driveway extension. This pre-approval is required for such modifications under the Association’s CC&Rs.

4. The driveway extension violated the rule requiring a twelve-inch setback from the common block wall. Mr. Jones acknowledged that his driveway did not comply with this specific requirement of the Design Guidelines.

5. Mr. Jones argued that since the Design Guidelines explicitly required a twelve-inch setback from the property line for sidewalks but did not explicitly state the same for driveway extensions, the requirement did not apply to his project along the full property line.

6. Mr. Favale testified that the purpose of the setback requirement is functional. It is designed to help ensure that water does not drain from one property onto a neighboring property.

7. Mr. Jones’s petition asserted that the Design Guidelines for driveway extensions did not require a setback from the property line (only the common wall). He also claimed that the Association was selectively enforcing its Guidelines and Rules against him.

8. The standard of proof was a preponderance of the evidence. The Petitioner, Mr. Jones, bore the burden of proof to show that the Association had violated its own guidelines.

9. The Association submitted an Architectural Status Report covering August 27, 2020, to April 21, 2021. This report provided credible evidence that other Association members had also been denied requests for driveway extensions due to a failure to meet the twelve-inch setback requirement.

10. The Administrative Law Judge, Thomas Shedden, ordered that Richard J. Jones’s petition be dismissed. The judge concluded that Mr. Jones had not met his burden of proof to show the Association had violated its guidelines or enforced them selectively.

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Essay Questions

The following questions are designed to encourage deeper analysis of the case. Answers are not provided.

1. Discuss the concept of “burden of proof” and the “preponderance of the evidence” standard as they were applied in this case. Explain specifically how Mr. Jones failed to meet this burden for both of his primary claims.

2. Analyze the legal reasoning used by the Administrative Law Judge to determine that the Association’s interpretation of its Design Guidelines was “not unreasonable.” Consider the judge’s reference to the common wall being part of the property line and Mr. Jones’s failure to obtain prior approval.

3. Trace the timeline of events from Mr. Jones’s initial inquiry to AAM, LLC in April 2020 to the final order in November 2021. Discuss how Mr. Jones’s decision to proceed with construction without explicit approval ultimately weakened his legal position.

4. Evaluate the claim of “selective enforcement.” What kind of evidence would Mr. Jones have needed to present to successfully prove this claim, and why was the Association’s Architectural Status Report considered more compelling evidence by the court?

5. The “Conclusions of Law” section states that the Design Guidelines are part of a contract between the parties. Using the facts of this case, explain the legal and practical implications of this principle for a homeowner living within a master association.

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Glossary of Key Terms

Definition

AAM, LLC

The property management company for the Desert Oasis of Surprise Master Association.

Administrative Law Judge (ALJ)

The judge who presides over administrative hearings and renders decisions. In this case, the ALJ was Thomas Shedden.

Architectural Review Committee (ARC)

The committee within the homeowners’ association responsible for reviewing and granting prior approval for modifications to properties, such as driveway extensions.

Burden of Proof

The obligation on a party in a dispute to provide sufficient evidence to support their claim. In this case, the burden of proof was on the petitioner, Mr. Jones.

An abbreviation for Covenants, Conditions, and Restrictions, which are the governing legal documents for a planned community or homeowners’ association.

Design Guidelines

A set of rules that are part of the contract between homeowners and the association, detailing requirements for property modifications.

Driveway Extension

As defined by the parties, a concrete driveway running from the street to a gate at the side of a house.

Petitioner

The party who files a petition to initiate a legal proceeding. In this case, Richard J. Jones.

Preponderance of the Evidence

The standard of proof required in this case. It is defined as evidence that has “the most convincing force” and is sufficient to “incline a fair and impartial mind to one side of the issue rather than the other.”

Respondent

The party against whom a petition is filed. In this case, the Desert Oasis of Surprise Master Association.

Selective Enforcement

The legal claim that an association is not applying its rules and guidelines uniformly, instead penalizing some members while allowing others to violate the same rules.

Setback

A required distance that a structure must be located away from a property line or other feature, such as a common wall. In this case, the requirement was for a twelve-inch setback.






Blog Post – 21F-H2121038-REL


He Fought the HOA Over 12 Inches of Concrete—and Lost. Here Are 4 Surprising Lessons from His Case.

Navigating the rules of a Homeowners’ Association (HOA) can feel like walking through a minefield of regulations, where a small misstep can lead to notices, fines, and protracted disputes. For one homeowner, Richard J. Jones, a conflict with his HOA, the Desert Oasis of Surprise Master Association, over a new driveway extension escalated all the way to a formal hearing. The official legal decision in his case reveals several counter-intuitive truths about how these disputes are won and lost, offering valuable lessons for any homeowner living under HOA governance.

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1. “Asking for Forgiveness” is a Losing Strategy.

The first major takeaway is that violating rules first and hoping for retroactive approval is an approach doomed to fail, even when the situation feels complex. The story here is more nuanced than simple defiance. In April 2020, before any work began, Mr. Jones contacted the HOA’s management company about his plans. After being told his initial idea for “two concrete strips” was not allowed, he was directed to another employee for help with an application for a different design. According to the case file, Mr. Jones “did not hear back from her and he had the driveway extension installed” on May 11, 2020.

While his frustration is relatable, this impatient miscalculation was his crucial error. Section 4.1.1 of the community’s CC&Rs requires prior approval from the Architectural Review Committee (ARC). By proceeding without securing this written approval, Mr. Jones was in immediate violation. His subsequent application, submitted only after the work was done, was predictably denied on December 2, 2020. The lesson is stark: a breakdown in communication does not absolve a homeowner of their responsibility to follow procedure. The moment unapproved work begins, you are in breach of the community’s governing documents, and the merits of the project become secondary to the procedural failure.

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2. You Have to Prove the HOA is Wrong—Not the Other Way Around.

Many homeowners assume that in a dispute, the burden is on the HOA to prove the homeowner is wrong. The legal reality is the exact opposite. The Administrative Law Judge’s decision formally stated in Conclusion of Law #2 that Mr. Jones, as the petitioner who brought the case, bore the “burden of proof.”

To win, he had to demonstrate that the Association committed a violation by a “preponderance of the evidence.” The judge’s decision cites the formal definition from Black’s Law Dictionary, which essentially means the evidence presented must be convincing enough to incline a fair and impartial mind to one side of the issue rather than the other. The reality for homeowners is surprising and crucial: in a formal dispute, the legal scales are not neutral. You must actively build a case and convincingly prove the HOA has violated its own rules. Mr. Jones failed to meet this standard.

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3. A Small Loophole Isn’t Enough to Win.

Mr. Jones’s central argument rested on a perceived loophole in the governing documents. He claimed the Design Guidelines required a 12-inch setback from the “common wall” but were silent about the “property line” as a whole, and therefore the rule didn’t apply to the entirety of his project. This highlights a key aspect of HOA governance: the purpose behind a rule matters. The property manager testified that the setback requirement exists to “ensure that water does not drain to the neighbor’s property,” transforming the rule from an arbitrary measurement into a practical and defensible standard.

Ultimately, the judge was unpersuaded by the loophole argument, and the reason is a masterclass in how these cases are decided. The judge’s decision, articulated in Conclusion of Law #7, pointed out that the common wall is fundamentally part of the property line. More importantly, the decision explicitly connected this conclusion to Mr. Jones’s prior actions: “…considering that Mr. Jones did not obtain prior approval from ARC before constructing his driveway extension, the Association’s interpretation…is not unreasonable.” This is the crucial insight: his procedural failure (Lesson #1) directly weakened his ability to argue about ambiguous wording. An HOA’s reasonable interpretation of its own rules is far more likely to be upheld when the homeowner has already disregarded clear procedural mandates. Tellingly, the Association later modified the guidelines to explicitly close this perceived loophole.

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4. Proving “Selective Enforcement” is Harder Than You Think.

A common defense from homeowners is that the HOA is engaging in “selective enforcement”—singling them out while letting others get away with similar violations. Mr. Jones made this exact claim, but the Association came prepared with meticulous documentation to defeat it.

As detailed in Finding of Fact #21, the HOA presented an “Architectural Status Report” covering August 27, 2020 through April 21, 2021. This document provided time-stamped evidence that other homeowners’ requests for similar driveway extensions had also been consistently denied for failing to meet the same 12-inch setback requirement. This report systematically dismantled the selective enforcement argument. For homeowners, this underscores a critical point: the feeling of being singled out is not evidence. To win a selective enforcement claim, you must provide clear proof that other members in the exact same situation were treated differently, a high bar that an HOA with good records can easily overcome.

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Conclusion: A Contract is a Contract

The overarching theme from this case is that HOA governing documents are not merely suggestions; they are legally binding. As stated in Conclusion of Law #5, the Design Guidelines are part of a contract between the homeowner and the association. While HOA rules can often feel arbitrary or frustrating, they carry the weight of a contract. The path to successfully challenging them is narrow and requires a clear, well-documented case that proves the HOA, not the homeowner, has breached its duties.

This case serves as a powerful reminder for all community members. How well do you really know the contract you’re living under?


Case Participants

Petitioner Side

  • Richard J Jones (petitioner)
    Appeared and testified on his own behalf

Respondent Side

  • Troy Stratman (attorney)
    Stratman Law Firm, PLC
    Counsel for Respondent
  • Paul Favale (property manager)
    Desert Oasis of Surprise Master Association
    Testified for Respondent
  • Angela Pate (property manager employee)
    AAM, LLC
    Contacted by Petitioner regarding installation inquiry

Neutral Parties

  • Thomas Shedden (ALJ)
    Office of Administrative Hearings
  • Louis Dettorre (Commissioner)
    Arizona Department of Real Estate
    Recipient of decision
  • AHansen (ADRE staff)
    Arizona Department of Real Estate
    Recipient of decision (email alias listed)
  • djones (ADRE staff)
    Arizona Department of Real Estate
    Recipient of decision (email alias listed)
  • DGardner (ADRE staff)
    Arizona Department of Real Estate
    Recipient of decision (email alias listed)
  • Miranda Alvarez (Staff)
    Transmitted decision

Tom Barrs v. Desert Ranch Homeowners Association

Posted on by
Note: A Rehearing was requested for this case. The dashboard statistics reflect the final outcome of the rehearing process.

Case Summary

Case ID 19F-H1918037-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2019-09-12
Administrative Law Judge Jenna Clark
Outcome full
Filing Fees Refunded $500.00
Civil Penalties $500.00

Parties & Counsel

Petitioner Tom Barrs Counsel Jonathan A. Dessaules
Respondent Desert Ranch Homeowners Association Counsel B. Austin Baillio

Alleged Violations

A.R.S. § 33-1805

Outcome Summary

The Administrative Law Judge concluded that the HOA violated ARIZ. REV. STAT. § 33-1805 by failing to provide the full requested documentation relating to EDC actions and communications. The Petitioner's request for relief was granted, resulting in the reimbursement of the $500 filing fee and the imposition of a $500 civil penalty against the HOA.

Key Issues & Findings

Whether Desert Ranch Homeowners Association (Respondent) violated A.R.S. § 33-1805 by failing to fulfill a records request.

The Association violated A.R.S. § 33-1805 by failing to fully comply with Petitioner's specific request for EDC records (submissions, requests, and approvals) by providing only a summary table instead of the totality of requested communications within the statutory deadline.

Orders: Petitioner's petition granted. Respondent ordered to reimburse Petitioner's $500.00 filing fee (ARIZ. REV. STAT. § 32-2199.01) and tender a $500.00 civil penalty to the Department (ARIZ. REV. STAT. § 32-2199.02(A)).

Filing fee: $500.00, Fee refunded: Yes, Civil penalty: $500.00

Disposition: petitioner_win

Cited:

  • ARIZ. REV. STAT. § 33-1805
  • ARIZ. REV. STAT. § 32-2199.01
  • ARIZ. REV. STAT. § 32-2199.02(A)

Analytics Highlights

Topics: Records Request, HOA Violation, Civil Penalty, Filing Fee Reimbursement
Additional Citations:

  • ARIZ. REV. STAT. § 33-1805
  • ARIZ. REV. STAT. § 32-2199.01
  • ARIZ. REV. STAT. § 32-2199.02(A)
  • ARIZ. REV. STAT. § 32-2102
  • ARIZ. REV. STAT. § 32-2199
  • ARIZ. REV. STAT. § 32-2199.05
  • ARIZ. REV. STAT. § 32-2199(2)
  • ARIZ. REV. STAT. § 32-2199.01(D)
  • ARIZ. REV. STAT. § 32-2199.02
  • ARIZ. REV. STAT. § 41-1092
  • ARIZ. ADMIN. CODE R2-19-119
  • ARIZ. REV. STAT. § 1-243
  • ARIZ. ADMIN. CODE R2-19-107
  • ARIZ. REV. STAT. § 33-1804

Video Overview

Audio Overview

Decision Documents

19F-H1918037-REL-RHG Decision – 737525.pdf

Uploaded 2026-01-23T17:28:11 (176.7 KB)

19F-H1918037-REL-RHG Decision – ../19F-H1918037-REL/700566.pdf

Uploaded 2026-01-23T17:28:13 (149.3 KB)





Briefing Doc – 19F-H1918037-REL-RHG


Briefing on Barrs v. Desert Ranch Homeowners Association

Executive Summary

This briefing synthesizes the legal proceedings and outcomes of case number 19F-H1918037-REL, a dispute between homeowner Tom Barrs (“Petitioner”) and the Desert Ranch Homeowners Association (“Respondent”). The core issue was the Association’s alleged violation of Arizona Revised Statutes (A.R.S.) § 33-1805 for failing to completely fulfill a records request submitted by the Petitioner on November 1, 2018.

An initial hearing on March 21, 2019, resulted in a decision in favor of the Association. Administrative Law Judge Jenna Clark found that the Petitioner had failed to properly submit his request to all members of the Association’s Board, and therefore the Association’s provision of a summary table did not constitute a statutory violation.

Following an appeal by the Petitioner, a rehearing was held on August 27, 2019. New evidence was introduced demonstrating that the Petitioner had previously been expressly instructed by the Association’s President to direct records requests specifically to the Environmental Design Committee (EDC) Chairman, Brian Schoeffler, a directive the Petitioner followed. Consequently, Judge Clark reversed the initial decision, concluding that the request was properly submitted and the Association’s failure to provide the full records—offering only a summary table—was a clear violation of A.R.S. § 33-1805. The final order granted the Petitioner’s petition, ordered the reimbursement of his $500 filing fee, and levied a $500 civil penalty against the Association.

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Case Overview

Parties Involved

Name/Entity

Key Individuals

Tom Barrs

Petitioner, Homeowner

Represented himself initially; later by Jonathan Dessaules, Esq.

Desert Ranch Homeowners Assoc.

Respondent, HOA

Governed by CC&Rs and a Board of Directors.

Brian Schoeffler

Witness for Respondent

Chairman of the Environmental Design Committee (EDC).

Jenna Clark

Administrative Law Judge

Presided over both the initial hearing and the rehearing.

Catherine Overby

Association President

Appointed Schoeffler as Petitioner’s primary records contact.

Lori Loch-Lee

VP, Associated Asset Management (AAM)

Recipient of records request; AAM acted as the Association’s accounting firm.

Core Legal Issue

The central question adjudicated was whether the Desert Ranch Homeowners Association violated A.R.S. § 33-1805 by failing to fulfill a records request. This statute requires that an association’s records be made “reasonably available for examination” and that a request for copies be fulfilled within ten business days.

Timeline of Key Events

July 19, 2017

Association President Catherine Overby appoints EDC Director Brian Schoeffler as Petitioner’s primary records contact.

November 1, 2018

Petitioner emails a records request to Schoeffler, Overby, and Lori Loch-Lee.

November 18, 2018

The Association provides a summary table of EDC actions, not the full records requested.

December 17, 2018

Petitioner files a formal petition against the Association with the Arizona Department of Real Estate.

March 6, 2019

Petitioner follows up via email, specifying the exact communications and documents he is seeking.

March 11, 2019

Schoeffler responds, asserting the request was fulfilled and directing Petitioner to submit a new one.

March 21, 2019

The first evidentiary hearing is held at the Office of Administrative Hearings (OAH).

April 10, 2019

The initial ALJ Decision is issued, denying the petition.

June 10, 2019

Petitioner submits a successful appeal to the Department.

August 27, 2019

A rehearing is held at the OAH.

September 12, 2019

The final ALJ Decision is issued, reversing the prior decision and ruling in favor of the Petitioner.

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Initial Hearing and Decision (No. 19F-H1918037-REL)

Petitioner’s Position (Tom Barrs)

• On November 1, 2018, Barrs requested “a copy of all EDC actions, written requests, and written approvals from October 2017 through October 2018.”

• The Association’s response on November 18, 2018, was a “summary table listing of some, not all, EDC actions,” which did not include the totality of communications requested.

• Barrs argued the Association willfully failed to comply, citing a similar previous dispute that required OAH adjudication.

• The dispute was clarified to be about the completeness of the response, not its timeliness.

Respondent’s Position (Desert Ranch HOA)

• Represented by Brian Schoeffler, the HOA argued it had fully, though untimelily, complied with the request.

• The core of the defense was that the request was improperly submitted because Barrs only sent it to two of the four Board members.

• Schoeffler reasoned that the Association’s response was guided by a prior OAH decision in a similar case that had been returned in the Association’s favor.

• Schoeffler also stated that fulfilling the more detailed request from March 6, 2019, could be interpreted as an “admission of guilt,” which is why he asked for a new request.

Initial Findings and Order (April 10, 2019)

• Key Finding: The Administrative Law Judge (ALJ) concluded that the Petitioner failed to properly submit his records request to all members of the Association’s Board.

• Legal Conclusion: “Because the credible evidence of record reflects that Petitioner failed to properly submit his records request to the Board, Petitioner has failed established by a preponderance of the evidence that the Association was in violation of ARIZ. REV. STAT. § 33-1805 for providing him with a summary table on November 18, 2018.”

• Order: The Petitioner’s petition was denied. His request for a civil penalty and reimbursement of his filing fee was also denied.

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Rehearing and Final Decision (No. 19F-H1918037-REL-RHG)

Basis for Rehearing

The Petitioner successfully appealed the initial decision, leading the Department of Real Estate to refer the matter back to the OAH for a new evidentiary hearing on the same issue.

New Evidence and Revised Testimony

• Petitioner’s New Evidence: Crucially, the Petitioner introduced evidence (Petitioner Exhibit 11) showing that on July 19, 2017, Association President Catherine Overby had appointed Brian Schoeffler as the Petitioner’s primary records request contact.

• Respondent’s Concession: The Association conceded that its governing documents do not require all Board members to be copied on records requests. It also conceded that its own bylaws regarding the submission of forms for records requests were not adhered to or enforced.

• Persistent Failure to Comply: It was established that as of the date of the rehearing (August 27, 2019), the Petitioner had still not received all of the documentation requested on November 1, 2018.

Final Findings and Order (September 12, 2019)

• Revised Key Finding: The ALJ found that the Petitioner’s request was not required to be sent to all Board members. Instead, the Petitioner had “expressly been instructed to only send his records requests to the Association’s EDC Chairman, Mr. Schoeffler, which he did.”

• Final Legal Conclusion: “Petitioner is correct that the Association did not fully comply with his specific request, and has established by a preponderance of the evidence that the summary table provided by the Association was a violation of ARIZ. REV. STAT. § 33-1805.”

• Final Order:

1. The Petitioner’s petition was granted.

2. The Respondent was ordered to reimburse the Petitioner’s $500.00 filing fee.

3. A civil penalty of $500.00 was levied against the Respondent, payable to the Department of Real Estate.

Key Judicial Quotes

On the Improper Submission Argument (First Decision): “Because the credible evidence of record reflects that Petitioner failed to properly submit his records request to the Board, Petitioner has failed established by a preponderance of the evidence that the Association was in violation of ARIZ. REV. STAT. § 33-1805…”

On the Proper Submission Argument (Final Decision): “Petitioner’s November 01, 2018, records request was not required to be sent to all members of the Association’s Board, as Petitioner had expressly been instructed to only send his records requests to the Association’s EDC Chairman, Mr. Schoeffler, which he did.”

On the Violation (Final Decision): “Petitioner is correct that the Association did not fully comply with his specific request, and has established by a preponderance of the evidence that the summary table provided by the Association was a violation of ARIZ. REV. STAT. § 33-1805.”






Study Guide – 19F-H1918037-REL-RHG


Study Guide: Barrs v. Desert Ranch Homeowners Association

This study guide provides a comprehensive review of the administrative legal case Tom Barrs v. Desert Ranch Homeowners Association, Docket No. 19F-H1918037-REL. It covers the initial hearing, the subsequent rehearing, the key arguments, the relevant statutes, and the final outcome of the dispute. The case centers on a homeowner’s records request and the association’s legal obligations under Arizona state law.

Short-Answer Quiz

Instructions: Answer the following questions in two to three sentences, drawing all information from the provided case documents.

1. Who are the Petitioner and Respondent in this case, and what is their relationship?

2. What was the central legal issue presented for adjudication at the Office of Administrative Hearings?

3. What specific records did the Petitioner, Tom Barrs, request from the Association on November 1, 2018?

4. What was the Association’s initial response to the Petitioner’s records request, and when was it provided?

5. What was the outcome of the first hearing on March 21, 2019, as detailed in the decision issued on April 10, 2019?

6. Why did the Administrative Law Judge initially rule in favor of the Respondent?

7. What new evidence presented at the rehearing on August 27, 2019, proved critical to reversing the initial decision?

8. According to Arizona Revised Statute § 33-1805, what is the time frame for an association to fulfill a request for examination or copies of records?

9. What was the final outcome of the case after the rehearing, as ordered on September 12, 2019?

10. What specific penalties and reimbursements were levied against the Respondent in the final order?

——————————————————————————–

Answer Key

1. The Petitioner is Tom Barrs, a property owner in the Desert Ranch subdivision and a member of its homeowners’ association. The Respondent is the Desert Ranch Homeowners Association (“the Association”), the governing body for the subdivision.

2. The central issue was whether the Desert Ranch Homeowners Association violated Arizona Revised Statute (A.R.S.) § 33-1805 by failing to properly and completely fulfill a records request submitted by the Petitioner.

3. The Petitioner requested a copy of all Environmental Design Committee (EDC) actions, written requests, and written approvals from October 2017 through October 2018. He later clarified this included communications like letters, emails, and application forms related to specific EDC decisions.

4. On November 18, 2018, the Association provided the Petitioner with a summary table listing some EDC actions. This response did not include the full scope of communications and underlying documents that the Petitioner had requested.

5. Following the first hearing, the Administrative Law Judge denied the Petitioner’s petition. The judge ruled that the Association’s conduct did not violate A.R.S. § 33-1805, denied the request for a civil penalty, and ordered that the Association did not have to reimburse the Petitioner’s filing fee.

6. The judge initially ruled for the Respondent because the evidence suggested the Petitioner had failed to properly submit his request to all members of the Association’s Board. This procedural error was seen as the reason the Association’s response (the summary table) was not a violation of the statute.

7. At the rehearing, evidence was introduced showing that on July 19, 2017, the Association’s President had explicitly appointed Brian Schoeffler, the EDC Chairman, as the Petitioner’s primary records request contact. This demonstrated that the Petitioner was not required to send his request to all Board members and had followed prior instructions correctly.

8. A.R.S. § 33-1805 states that an association has ten business days to fulfill a request for examination of records. It also specifies that the association has ten business days to provide copies of requested records upon request.

9. After the rehearing, the Administrative Law Judge granted the Petitioner’s petition. The judge concluded that the Association’s conduct did violate A.R.S. § 33-1805 by providing only a summary table instead of the full records requested.

10. In the final order, the Respondent was ordered to reimburse the Petitioner’s $500.00 filing fee. Additionally, a civil penalty of $500.00 was levied against the Respondent, payable to the Arizona Department of Real Estate.

——————————————————————————–

Essay Questions

Instructions: The following questions are designed to test a deeper, more analytical understanding of the case. Formulate a detailed response for each, synthesizing facts and arguments presented in the source documents.

1. Compare and contrast the findings of fact and conclusions of law from the first hearing (April 10, 2019 decision) with those from the rehearing (September 12, 2019 decision). What specific evidence or legal reasoning led to the reversal of the initial order?

2. Analyze the arguments presented by both the Petitioner, Tom Barrs, and the Respondent’s representative, Brian Schoeffler. Discuss the strengths and weaknesses of each party’s position across both hearings.

3. Explain the role and significance of Arizona Revised Statute § 33-1805 in this case. How did the interpretation of the Association’s obligations under this statute differ between the initial ruling and the final ruling?

4. Trace the timeline of events from the initial records request on November 1, 2018, to the final order on September 12, 2019. Highlight the key communications and procedural steps that influenced the case’s progression and ultimate outcome.

5. Discuss the legal standard of “preponderance of the evidence” as it is defined in the case documents. How did the Petitioner successfully meet this burden of proof in the rehearing after failing to do so in the initial hearing?

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An independent judge who presides over administrative hearings, reviews evidence, makes findings of fact and conclusions of law, and issues orders. In this case, the ALJ was Jenna Clark.

A.R.S. § 33-1805

The section of the Arizona Revised Statutes that governs the rights of homeowners’ association members to access association records. It mandates that records be made “reasonably available for examination” and establishes a ten-business-day deadline for associations to fulfill such requests.

Associated Asset Management (AAM)

The management company that served as the Association’s accounting firm. Petitioner was at one point instructed to direct requests to an AAM representative.

Board of Directors (the Board)

The group that oversees the Desert Ranch Homeowners Association. The dispute involved questions about whether a records request needed to be sent to all members of the Board.

Covenants, Conditions, and Restrictions (CC&Rs)

The governing documents for the Desert Ranch Homeowners Association.

Environmental Design Committee (EDC)

A committee within the Desert Ranch Homeowners Association, chaired by Brian Schoeffler. The records requested by the Petitioner pertained to the actions and decisions of this committee.

Office of Administrative Hearings (OAH)

An independent state agency in Arizona responsible for conducting evidentiary hearings for disputes referred by other state agencies, such as the Department of Real Estate.

Petitioner

The party who files a petition initiating a legal action. In this case, Tom Barrs.

Preponderance of the evidence

The burden of proof in this case. It is defined as “proof as convinces the trier of fact that the contention is more probably true than not” and represents the “greater weight of the evidence.”

Respondent

The party against whom a petition is filed. In this case, the Desert Ranch Homeowners Association.






Blog Post – 19F-H1918037-REL-RHG


He Fought His HOA Over Public Records and Lost. Then One Old Email Changed Everything.

1.0 Introduction: The Familiar Frustration of Fighting the System

Almost everyone has a story about the maddening frustration of dealing with a bureaucratic organization. The rules can seem arbitrary, the answers vague, and the entire process engineered to make you give up. For homeowners, that organization is often their Homeowners Association (HOA). This was precisely the situation for Tom Barrs, a homeowner in Scottsdale, Arizona, when he made what seemed like a simple request for records from his HOA, the Desert Ranch Homeowners Association. His straightforward request ignited a surprising legal battle, where an initial, demoralizing defeat in court was ultimately overturned by a single, crucial piece of evidence exhumed from the past.

2.0 Takeaway 1: The First Verdict Isn’t Always the Final Word

The dispute began with a formal records request. In November 2018, Tom Barrs asked to see documents related to the HOA’s Environmental Design Committee (EDC). His request was clear, specific, and cited the relevant state law:

“Pursuant to ARS 33-1805, I am requesting a copy of all EDC actions, written requests, and written approvals from October 2017 through October 2018. Soft copies via return email are preferable; otherwise, please let me know when hard copies are available for pickup.”

The HOA refused to provide the records, and the case went before Administrative Law Judge Jenna Clark on March 21, 2019. The judge denied Mr. Barrs’s petition. The ruling was based on what seemed to be a fatal procedural error: the judge concluded that Mr. Barrs had failed to properly submit his request because he did not email it to all members of the Association’s Board.

Adding a potent dose of irony, the HOA’s representative at the hearing—Brian Schoeffler, the very EDC Chairman to whom Barrs had sent the request—successfully argued that a prior case meant Barrs “knew or should have known the requirements.” For many people, this initial loss, buttressed by the HOA weaponizing their past behavior against them, would have been the end of the road. But for Mr. Barrs, it was only the first chapter.

3.0 Takeaway 2: The Paper Trail is Your Most Powerful Weapon

Unwilling to accept the verdict, Mr. Barrs appealed and was granted a rehearing. The case was heard again before the very same judge, Jenna Clark. This time, however, Mr. Barrs had a new piece of evidence—a single, forgotten email that would force the judge to re-evaluate her own initial conclusion.

The case hinged on a communication from sixteen months prior. In July 2017, the Association’s President, Catherine Overby, had sent an email specifically appointing EDC Chairman Brian Schoeffler as Mr. Barrs’s “primary records request contact.”

This single document completely dismantled the HOA’s central argument. It proved that a specific, documented protocol existed that superseded any unwritten procedure the HOA later tried to enforce. Based on this prior instruction, Judge Clark’s new conclusion was decisive: Mr. Barrs was not required to send his request to the entire board. He had, in fact, followed the HOA’s own explicit directive perfectly. The HOA’s argument, built on chastising Mr. Barrs for not knowing the rules, crumbled under the weight of a rule they themselves had established and forgotten.

4.0 Takeaway 3: A “Summary” Isn’t the Same as “The Records”

Another key issue was the HOA’s attempt to control the information it released. Instead of providing the actual letters, emails, and applications Mr. Barrs had asked for, the HOA sent him a “summary table” of the EDC’s actions.

This defense initially worked. In the first ruling, Judge Clark concluded that because the request itself was improperly submitted, the summary table was not a violation of the statute. The HOA’s failure to provide the actual records was excused on a technicality.

But once the old email proved the request was valid, that technicality vanished and the summary table argument collapsed. In her final ruling, Judge Clark determined that providing a summary was a clear violation of Arizona law (ARIZ. REV. STAT. § 33-1805). The statute is unambiguous: records must be made “reasonably available for examination,” and copies must be provided upon request. The HOA’s attempt to substitute its interpretation of the records for the records themselves was not just unhelpful—it was illegal.

5.0 Takeaway 4: Resistance Can Be More Costly Than Compliance

The final, reversed decision was issued on September 12, 2019. Mr. Barrs’s petition was granted, and the HOA faced direct financial consequences for its stonewalling. The Desert Ranch HOA was ordered to:

• Reimburse Mr. Barrs’s $500.00 filing fee.

• Pay a separate $500.00 civil penalty to the Arizona Department of Real Estate.

For the price of a few photocopies, the HOA chose instead to pay for a protracted legal battle, a public loss, and $1,000 in fees and penalties—a steep cost for refusing transparency. The outcome is a stark reminder that an organization’s attempt to obstruct access to information can be far more damaging to its finances and reputation than simple compliance.

6.0 Conclusion: The Power of a Single Fact

The story of Tom Barrs’s dispute offers powerful, practical lessons for anyone facing a similar challenge. It highlights the importance of persistence, the legal weight of true transparency, and, above all, the critical power of documentation. One old email—one documented fact—was enough to level the playing field, force a judge to reverse her own decision, and ensure the rules were applied fairly. It leaves us with a compelling question to consider.

How might meticulous record-keeping change the outcome of a dispute in your own life?


Case Participants

Petitioner Side

  • Tom Barrs (petitioner/witness)
    Appeared on his own behalf initially; appeared as witness at rehearing
  • Jonathan Dessaules (attorney)
    Dessaules Law Group
    Appeared on behalf of Petitioner at rehearing

Respondent Side

  • Desert Ranch Homeowners Association (respondent)
  • Brian Schoeffler (EDC chairman/witness)
    Desert Ranch Homeowners Association
    Appeared on behalf of Respondent; Chairman of the Association’s EDC
  • Catherine Overby (HOA president)
    Desert Ranch Homeowners Association
    Association President; records request recipient
  • Lori Loch-Lee (VP Client Services)
    Associated Asset Management (AAM)
    Management company contact; records request recipient
  • Amanda Shaw (property manager rep)
    AAM LLC
    Contact for Respondent c/o AAM LLC
  • B. Austin Baillio (HOA attorney)
    Maxwell & Morgan, P.C.

Neutral Parties

  • Jenna Clark (ALJ)
    OAH
  • Judy Lowe (ADRE Commissioner)
    Arizona Department of Real Estate (ADRE)
  • Dan Gardner (HOA Coordinator)
    Arizona Department of Real Estate (ADRE)

Other Participants

  • G. Mangiero (observer)
    Observed initial hearing
  • Peter Ashkin (observer)
  • Stephen Banks (observer)
  • Noah Banks (observer)
  • Gerard Manieri (observer)
    Observed rehearing
  • Stephen Barrs (observer)
    Observed rehearing
  • Abraham Barrs (observer)
    Observed rehearing

Tom Barrs v. Desert Ranch Homeowners Association

Posted on by

Case Summary

Case ID 19F-H1918037-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2019-09-12
Administrative Law Judge Jenna Clark
Outcome full
Filing Fees Refunded $500.00
Civil Penalties $500.00

Parties & Counsel

Petitioner Tom Barrs Counsel Jonathan A. Dessaules
Respondent Desert Ranch Homeowners Association Counsel B. Austin Baillio

Alleged Violations

A.R.S. § 33-1805

Outcome Summary

The Administrative Law Judge concluded that the HOA violated ARIZ. REV. STAT. § 33-1805 by failing to provide the full requested documentation relating to EDC actions and communications. The Petitioner's request for relief was granted, resulting in the reimbursement of the $500 filing fee and the imposition of a $500 civil penalty against the HOA.

Key Issues & Findings

Whether Desert Ranch Homeowners Association (Respondent) violated A.R.S. § 33-1805 by failing to fulfill a records request.

The Association violated A.R.S. § 33-1805 by failing to fully comply with Petitioner's specific request for EDC records (submissions, requests, and approvals) by providing only a summary table instead of the totality of requested communications within the statutory deadline.

Orders: Petitioner's petition granted. Respondent ordered to reimburse Petitioner's $500.00 filing fee (ARIZ. REV. STAT. § 32-2199.01) and tender a $500.00 civil penalty to the Department (ARIZ. REV. STAT. § 32-2199.02(A)).

Filing fee: $500.00, Fee refunded: Yes, Civil penalty: $500.00

Disposition: petitioner_win

Cited:

  • ARIZ. REV. STAT. § 33-1805
  • ARIZ. REV. STAT. § 32-2199.01
  • ARIZ. REV. STAT. § 32-2199.02(A)

Analytics Highlights

Topics: Records Request, HOA Violation, Civil Penalty, Filing Fee Reimbursement
Additional Citations:

  • ARIZ. REV. STAT. § 33-1805
  • ARIZ. REV. STAT. § 32-2199.01
  • ARIZ. REV. STAT. § 32-2199.02(A)
  • ARIZ. REV. STAT. § 32-2102
  • ARIZ. REV. STAT. § 32-2199
  • ARIZ. REV. STAT. § 32-2199.05
  • ARIZ. REV. STAT. § 32-2199(2)
  • ARIZ. REV. STAT. § 32-2199.01(D)
  • ARIZ. REV. STAT. § 32-2199.02
  • ARIZ. REV. STAT. § 41-1092
  • ARIZ. ADMIN. CODE R2-19-119
  • ARIZ. REV. STAT. § 1-243
  • ARIZ. ADMIN. CODE R2-19-107
  • ARIZ. REV. STAT. § 33-1804

Audio Overview

Decision Documents

19F-H1918037-REL Decision – 700566.pdf

Uploaded 2025-10-08T07:08:27 (149.3 KB)





Briefing Doc – 19F-H1918037-REL


Briefing Document: Barrs v. Desert Ranch Homeowners Association

Executive Summary

This document synthesizes the findings from two Administrative Law Judge (ALJ) Decisions concerning a records request dispute between homeowner Tom Barrs (Petitioner) and the Desert Ranch Homeowners Association (Respondent). The central issue was whether the Association violated Arizona Revised Statute (A.R.S.) § 33-1805 by failing to adequately fulfill a records request submitted by the Petitioner on November 1, 2018.

The initial hearing on March 21, 2019, resulted in an April 10, 2019, decision in favor of the Association. The ALJ concluded that the Petitioner had failed to properly submit his request to all members of the Association’s Board, and thus the Association’s partial response (a summary table) did not constitute a statutory violation.

Following a successful appeal by the Petitioner, a rehearing was held on August 27, 2019. New evidence demonstrated that the Petitioner had followed prior express instructions from the Association regarding who to contact for records requests. Consequently, the ALJ issued a new decision on September 12, 2019, reversing the original order. The final ruling found the Association in violation of A.R.S. § 33-1805. The Association was ordered to reimburse the Petitioner’s $500 filing fee and was assessed a civil penalty of $500.

Case Overview

Case Numbers

No. 19F-H1918037-REL (Initial Decision)
No. 19F-H1918037-REL-RHG (Rehearing Decision)

Petitioner

Tom Barrs, a property owner and member of the Association.

Respondent

Desert Ranch Homeowners Association, Scottsdale, Arizona.

Central Issue

Whether the Association violated A.R.S. § 33-1805 by failing to fulfill a records request for Environmental Design Committee (EDC) actions, requests, and approvals.

Initial Petition

Filed by Tom Barrs on December 17, 2018.

Initial Hearing

March 21, 2019, before ALJ Jenna Clark.

Rehearing

August 27, 2019, before ALJ Jenna Clark.

Final Outcome

Petition granted in favor of Tom Barrs. The Association was found in violation of state law, ordered to reimburse the filing fee, and fined.

Key Individuals and Entities

Role / Affiliation

Tom Barrs

Petitioner; homeowner in the Desert Ranch subdivision.

Desert Ranch HOA

Respondent; homeowners’ association.

Jenna Clark

Administrative Law Judge, Office of Administrative Hearings.

Brian Schoeffler

Chairman of the Association’s Environmental Design Committee (EDC); appeared on behalf of the Association.

Catherine Overby

President of the Association’s Board of Directors.

Lori Loch-Lee

Vice President of Client Services at Associated Asset Management (AAM), the Association’s accounting/management company.

Jonathan Dessaules, Esq.

Attorney who appeared on behalf of the Petitioner at the rehearing.

The Records Request and Subsequent Dispute

The Initial Request

On November 1, 2018, at 9:40 p.m., Petitioner submitted an electronic records request to Catherine Overby, Brian Schoeffler, and Lori Loch-Lee. The text of the request was as follows:

“Pursuant to ARS 33-1805, I am requesting a copy of all EDC actions, written requests, and written approvals from October 2017 through October 2018. Soft copies via return email are preferable; otherwise, please let me know when hard copies are available for pickup.”

The Association’s Response and Petitioner’s Follow-Up

• November 2, 2018: Lori Loch-Lee from AAM notified the Petitioner she would forward his request to all Board members, noting that AAM was only the Association’s accounting firm.

• November 18, 2018: The Petitioner received a summary table listing some EDC actions, not the complete set of communications and documents requested. At this time, he was advised by Brian Schoeffler that he “needed to copy all Board members on records requests.”

• March 6, 2019: The Petitioner sent a follow-up email, accusing the Association of willful failure and clarifying the specific records he sought beyond the summary table, including “copies of the communications (letters, emails, and application forms) relating to Environmental Design Review (EDC) submissions, requests, complaints and approvals (or denials).”

• March 11, 2019: Mr. Schoeffler replied, arguing that the request had been complied with on November 18, 2018, and directed the Petitioner to “submit a new request” for the additional information.

• March 17, 2019: Mr. Schoeffler reiterated that the original request was only sent to two of four Board members and stated that providing additional documents could be “interpreted as an admission of guilt.”

As of the rehearing date (August 27, 2019), the Petitioner had still not received all the documentation requested on November 1, 2018.

Legal Proceedings and Rulings

Initial Hearing and Decision (April 10, 2019)

In the first hearing, the dispute centered on the validity of the request submission and the adequacy of the Association’s response.

Arguments:

• Petitioner (Barrs): Argued the Association acted in bad faith and willfully failed to fulfill the request, noting a similar dispute had been previously adjudicated. He was concerned with the completeness of the response, not its timeliness.

• Respondent (HOA): Argued it had complied with the request by providing a summary table, consistent with its handling of a previous dispute with the Petitioner. Mr. Schoeffler testified that the response was untimely (provided on the 11th business day) but asserted it was otherwise sufficient.

ALJ Conclusion: The Judge ruled in favor of the Association, denying the Petitioner’s petition. The key finding was that the Petitioner had failed to properly submit his request.

“Because the credible evidence of record reflects that Petitioner failed to properly submit his records request to the Board, Petitioner has failed established by a preponderance of the evidence that the Association was in violation of ARIZ. REV. STAT. § 33-1805 for providing him with a summary table on November 18, 2018.”

The decision also noted that the statute does not legally obligate an HOA to email copies of records.

Rehearing and Final Decision (September 12, 2019)

After the Petitioner’s appeal was granted, a rehearing introduced new evidence that fundamentally changed the outcome.

New Evidence and Concessions:

• July 19, 2017 Instruction: Evidence showed Association President Catherine Overby had previously appointed Brian Schoeffler as the Petitioner’s “primary records request contact.”

• July 18, 2018 Instruction: Evidence showed Ms. Overby had also instructed the Petitioner to direct requests to the management company, AAM.

• Association Concessions: The Respondent conceded that its governing documents do not require all Board members to be copied on records requests and that its own bylaws regarding submission forms are not adhered to or enforced.

ALJ’s Reversed Conclusion: The Judge reversed the prior decision and granted the Petitioner’s petition. The new evidence proved the Petitioner had followed express instructions from the Association.

“Petitioner’s November 01, 2018, records request was not required to be sent to all members of the Association’s Board, as Petitioner had expressly been instructed to only send his records requests to the Association’s EDC Chairman, Mr. Schoeffler, which he did.”

The Judge concluded that the partial response was a clear violation of the law.

“Petitioner is correct that the Association did not fully comply with his specific request, and has established by a preponderance of the evidence that the summary table provided by the Association was a violation of ARIZ. REV. STAT. § 33-1805.”

Final Order and Penalties

The Administrative Law Judge’s Final Order on September 12, 2019, which is binding on the parties, mandated the following:

1. Petition Granted: The Petitioner’s petition was granted.

2. Filing Fee Reimbursement: The Respondent (Desert Ranch HOA) was ordered to reimburse the Petitioner’s $500.00 filing fee.

3. Civil Penalty: The Respondent was ordered to pay a civil penalty of $500.00 to the Arizona Department of Real Estate.


Tom Barrs v. Desert Ranch Homeowners Association

Posted on by

Case Summary

Case ID 19F-H1918037-REL-RHG
Agency ADRE
Tribunal OAH
Decision Date 2019-09-12
Administrative Law Judge Jenna Clark
Outcome full
Filing Fees Refunded $500.00
Civil Penalties $500.00

Parties & Counsel

Petitioner Tom Barrs Counsel Jonathan A. Dessaules
Respondent Desert Ranch Homeowners Association Counsel B. Austin Baillio

Alleged Violations

A.R.S. § 33-1805

Outcome Summary

The Administrative Law Judge concluded that the HOA violated ARIZ. REV. STAT. § 33-1805 by failing to provide the full requested documentation relating to EDC actions and communications. The Petitioner's request for relief was granted, resulting in the reimbursement of the $500 filing fee and the imposition of a $500 civil penalty against the HOA.

Key Issues & Findings

Whether Desert Ranch Homeowners Association (Respondent) violated A.R.S. § 33-1805 by failing to fulfill a records request.

The Association violated A.R.S. § 33-1805 by failing to fully comply with Petitioner's specific request for EDC records (submissions, requests, and approvals) by providing only a summary table instead of the totality of requested communications within the statutory deadline.

Orders: Petitioner's petition granted. Respondent ordered to reimburse Petitioner's $500.00 filing fee (ARIZ. REV. STAT. § 32-2199.01) and tender a $500.00 civil penalty to the Department (ARIZ. REV. STAT. § 32-2199.02(A)).

Filing fee: $500.00, Fee refunded: Yes, Civil penalty: $500.00

Disposition: petitioner_win

Cited:

  • ARIZ. REV. STAT. § 33-1805
  • ARIZ. REV. STAT. § 32-2199.01
  • ARIZ. REV. STAT. § 32-2199.02(A)

Analytics Highlights

Topics: Records Request, HOA Violation, Civil Penalty, Filing Fee Reimbursement
Additional Citations:

  • ARIZ. REV. STAT. § 33-1805
  • ARIZ. REV. STAT. § 32-2199.01
  • ARIZ. REV. STAT. § 32-2199.02(A)
  • ARIZ. REV. STAT. § 32-2102
  • ARIZ. REV. STAT. § 32-2199
  • ARIZ. REV. STAT. § 32-2199.05
  • ARIZ. REV. STAT. § 32-2199(2)
  • ARIZ. REV. STAT. § 32-2199.01(D)
  • ARIZ. REV. STAT. § 32-2199.02
  • ARIZ. REV. STAT. § 41-1092
  • ARIZ. ADMIN. CODE R2-19-119
  • ARIZ. REV. STAT. § 1-243
  • ARIZ. ADMIN. CODE R2-19-107
  • ARIZ. REV. STAT. § 33-1804

Video Overview

Audio Overview

Decision Documents

19F-H1918037-REL Decision – 700566.pdf

Uploaded 2025-10-09T03:33:55 (149.3 KB)





Briefing Doc – 19F-H1918037-REL


Briefing Document: Barrs v. Desert Ranch Homeowners Association (Case No. 19F-H1918037-REL)

Executive Summary

This briefing document synthesizes two Administrative Law Judge (ALJ) decisions concerning a records request dispute between homeowner Tom Barrs (Petitioner) and the Desert Ranch Homeowners Association (Respondent). The core of the dispute was the Association’s failure to fully comply with a request for records under Arizona Revised Statutes (A.R.S.) § 33-1805.

The case is notable for its complete reversal upon rehearing. An initial ruling on April 10, 2019, favored the Association, finding that the Petitioner had failed to properly submit his request by not emailing all Board members. However, this decision was overturned in a final, binding order on September 12, 2019. In the rehearing, the Petitioner presented new evidence demonstrating he was following the Association’s own prior written instructions for submitting such requests.

The ALJ ultimately concluded that the Association did violate A.R.S. § 33-1805 by providing only a summary document instead of making the full records available for examination. Consequently, the final order granted the Petitioner’s petition, mandated the full reimbursement of his $500 filing fee, and levied an additional $500 civil penalty against the Association. The case underscores the critical importance of procedural compliance and the weight of documented instructions in governing interactions between homeowners and their associations.

——————————————————————————–

I. Case Overview

• Parties:

◦ Petitioner: Tom Barrs, a property owner and member of the Association.

◦ Respondent: Desert Ranch Homeowners Association (“the Association”).

• Venue: Arizona Office of Administrative Hearings (OAH).

• Presiding Judge: Administrative Law Judge (ALJ) Jenna Clark.

• Core Allegation: Whether the Desert Ranch Homeowners Association violated A.R.S. § 33-1805 by failing to fulfill a records request submitted by the Petitioner.

• Case Numbers:

◦ 19F-H1918037-REL (Initial Decision)

◦ 19F-H1918037-REL-RHG (Rehearing Decision)

II. Chronology of the Dispute

Jul. 19, 2017

Association President Catherine Overby appoints Environmental Design Committee (EDC) Director Brian Schoeffler as the Petitioner’s primary contact for records requests.

Jul. 18, 2018

Ms. Overby instructs the Petitioner to direct all requests to the Association’s management company, Associated Asset Management (AAM), specifically to Lori Lock-Lee.

Nov. 1, 2018

Petitioner submits the records request at issue via email to Catherine Overby, Brian Schoeffler, and Lori Loch-Lee.

Nov. 2, 2018

Ms. Loch-Lee acknowledges the request, states she will forward it to all Board members, and clarifies that AAM is only the Association’s accounting firm.

Nov. 18, 2018

Mr. Schoeffler responds on behalf of the Association, providing a summary table of EDC actions but not the full records. He also advises the Petitioner that all Board members must be copied on future requests.

Dec. 17, 2018

Petitioner files a single-issue petition against the Association with the Arizona Department of Real Estate, paying a $500 fee.

Mar. 6, 2019

Petitioner sends a follow-up email specifying the exact documents he is seeking, referencing items listed in the summary table he received.

Mar. 11, 2019

Mr. Schoeffler replies, asserting the request was already fulfilled and instructing the Petitioner to submit a new request for the additional items.

Mar. 17, 2019

Mr. Schoeffler emails again, claiming the original request was improperly submitted to only two of four Board members and that providing more documents could be seen as an “admission of guilt.”

Mar. 21, 2019

The first evidentiary hearing is held at the OAH.

Apr. 10, 2019

The initial ALJ Decision is issued, denying the Petitioner’s petition.

Jun. 10, 2019

Petitioner submits an appeal to the Department, which is granted.

Aug. 27, 2019

A rehearing is held at the OAH.

Sep. 12, 2019

The final ALJ Decision is issued, reversing the initial ruling and granting the Petitioner’s petition.

III. The Records Request and Response

Petitioner’s Request (November 1, 2018)

The Petitioner submitted a clear and direct request for specific records via email, citing the relevant statute:

“Pursuant to ARS 33-1805, I am requesting a copy of all EDC actions, written requests, and written approvals from October 2017 through October 2018. Soft copies via return email are preferable; otherwise, please let me know when hard copies are available for pickup.”

Association’s Response (November 18, 2018)

The Association did not provide the requested documents (e.g., letters, emails, applications). Instead, it provided a “summary table listing of some, not all, EDC actions.” As of the August 27, 2019, rehearing, the Petitioner had still not received the full documentation he originally requested.

Petitioner’s Clarification (March 6, 2019)

In an attempt to resolve the issue, the Petitioner sent a detailed follow-up email outlining the specific missing records by referencing the line items in the Association’s own summary table. This demonstrated that his request was not for a vague “list of actions” but for the underlying correspondence. This included requests for:

• Copies of violation notices and “Full Compliance” correspondence.

• Complaint correspondence from homeowners regarding shrubs and subsequent citations.

• Submittal correspondence for a project from Mr. Schoeffler himself, along with approvals.

• Original submittals and approvals for a garage remodel and septic install.

IV. Analysis of the Two Administrative Rulings

The opposite outcomes of the two hearings hinged entirely on the validity of the Petitioner’s original email submission.

A. Initial ALJ Decision (April 10, 2019) – In Favor of Respondent (HOA)

• Central Finding: The Petitioner failed to properly submit his records request because he sent it to only two Board members, not the entire Board.

• Reasoning: The ALJ concluded that because the request was improperly submitted, the Association was not obligated to fulfill it under A.R.S. § 33-1805. Therefore, its failure to provide the full records did not constitute a violation. The decision noted, “Because the credible evidence of record reflects that Petitioner failed to properly submit his records request to the Board, Petitioner has failed established by a preponderance of the evidence that the Association was in violation…”

• Outcome: The petition was denied. The Association was not required to reimburse the Petitioner’s filing fee, and his request for a civil penalty was denied.

B. Rehearing ALJ Decision (September 12, 2019) – In Favor of Petitioner (Barrs)

• Central Finding: The Petitioner did properly submit his records request by emailing the designated contacts.

• Key New Evidence: The Petitioner introduced two exhibits proving he had received explicit instructions from the Association President on where to direct his requests:

1. A July 19, 2017 communication appointing EDC Chairman Brian Schoeffler as his primary records request contact.

2. A July 18, 2018 communication instructing him to direct requests to the management company (AAM).

• Reasoning: The ALJ found this evidence dispositive, stating, “Petitioner’s November 01, 2018, records request was not required to be sent to all members of the Association’s Board, as Petitioner had expressly been instructed to only send his records requests to the Association’s EDC Chairman, Mr. Schoeffler, which he did.” With the submission deemed proper, the focus shifted to the response. The ALJ concluded that providing a summary table was not compliant with the statute’s requirement to make records “reasonably available for examination.”

• Outcome: The initial decision was reversed, and the Petitioner’s petition was granted.

V. Key Arguments and Testimonies

• Petitioner (Tom Barrs):

◦ Argued his dispute was with the adequacy of the Association’s response, not its timeliness.

◦ Alleged the Association acted in bad faith and willfully withheld records, citing a previous OAH adjudication over a similar request.

◦ Successfully demonstrated he had followed the Association’s own prior instructions for submitting requests.

• Respondent (via Brian Schoeffler):

◦ Maintained that the request was invalid because it was not sent to all four Board members, an argument that collapsed during the rehearing.

◦ Admitted the Association’s governing documents do not contain a requirement that all Board members be copied on records requests.

◦ Justified the incomplete response by stating that providing additional documents after the petition was filed could be “interpreted as an admission of guilt.”

◦ Reasoned that the Association acted as it did because a previous, similar dispute had been decided in its favor.

VI. Final Order and Penalties

The binding order issued on September 12, 2019, following the rehearing, mandated the following:

1. Petition Granted: The Petitioner’s petition was granted in its entirety.

2. Filing Fee Reimbursement: The Association was ordered to reimburse the Petitioner’s $500 filing fee.

3. Civil Penalty: The Association was ordered to pay a civil penalty of $500 to the Arizona Department of Real Estate for its violation of A.R.S. § 33-1805.






Study Guide – 19F-H1918037-REL


Study Guide: Barrs v. Desert Ranch Homeowners Association

This guide provides a comprehensive review of the administrative legal case between petitioner Tom Barrs and respondent Desert Ranch Homeowners Association, covering the initial hearing and the subsequent rehearing. It includes a quiz to test factual recall, essay questions for deeper analysis, and a glossary of key terms.

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Short-Answer Quiz

Instructions: Answer the following questions in 2-3 complete sentences based on the provided source documents.

1. Who are the primary parties in this legal dispute, and what are their respective roles?

2. What specific Arizona Revised Statute was the Desert Ranch Homeowners Association accused of violating, and what does this statute generally require?

3. What was the exact nature of the records request Tom Barrs submitted on November 1, 2018?

4. In the initial hearing, what was the key reason the Administrative Law Judge ruled in favor of the Association?

5. What was the Association’s initial response to Barrs’ records request, and why did Barrs consider it incomplete?

6. Upon what grounds was a rehearing of the case granted?

7. What crucial new evidence presented at the rehearing changed the outcome of the case?

8. How did the Association’s own bylaws and concessions during the rehearing weaken its defense?

9. What was the final ruling in the Administrative Law Judge’s decision after the rehearing?

10. What financial penalties were imposed on the Desert Ranch Homeowners Association in the final order?

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Answer Key

1. The primary parties are Tom Barrs, the Petitioner, and the Desert Ranch Homeowners Association, the Respondent. Barrs, a homeowner and member of the Association, filed a petition alleging the Association failed to comply with a records request. The Association, represented in the hearings by Brian Schoeffler, defended its actions against this claim.

2. The Association was accused of violating A.R.S. § 33-1805. This statute requires a homeowners’ association to make its financial and other records reasonably available for examination by a member within ten business days of a request. It also allows the association to charge a fee of not more than fifteen cents per page for copies.

3. On November 1, 2018, Tom Barrs requested “a copy of all EDC actions, written requests, and written approvals from October 2017 through October 2018.” He specified that electronic copies were preferable but that he was also willing to pick up hard copies.

4. In the initial hearing, the judge ruled for the Association because the evidence indicated Barrs had failed to properly submit his request to all members of the Association’s Board. This procedural error meant Barrs failed to establish by a preponderance of the evidence that the Association was in violation of the statute.

5. The Association responded on November 18, 2018, by providing Barrs with a summary table of Environmental Design Committee (EDC) actions. Barrs considered this incomplete because his request was for the underlying communications, including all written requests and approvals, not just a summary list of actions.

6. A rehearing was granted after Petitioner Tom Barrs submitted an appeal to the Arizona Department of Real Estate on June 10, 2019. The Department granted the appeal and referred the matter back to the Office of Administrative Hearings for a new evidentiary hearing.

7. The crucial new evidence showed that the Association’s President had previously appointed Brian Schoeffler as Barrs’ primary contact for records requests. This evidence demonstrated that Barrs had, in fact, followed the specific instructions given to him and was not required to send his request to all board members, directly contradicting the basis for the initial ruling.

8. The Association conceded that its governing documents do not require members to copy all Board members on records requests. It also admitted that its own bylaws regarding the submission of forms for such requests were not adhered to or enforced, which undermined its argument that Barrs had failed to follow proper procedure.

9. The final ruling, issued September 12, 2019, granted the Petitioner’s petition. The Administrative Law Judge concluded that the Association’s conduct violated A.R.S. § 33-1805 because it did not fully comply with Barrs’ specific and properly submitted request.

10. The Association was ordered to reimburse Petitioner Tom Barrs’ $500.00 filing fee. Additionally, a civil penalty of $500.00 was levied against the Association, payable to the Arizona Department of Real Estate.

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Essay Questions

Instructions: The following questions are designed for longer, essay-format answers that require critical thinking and synthesis of information from the case documents. Answers are not provided.

1. Compare and contrast the Findings of Fact and Conclusions of Law in the initial decision (April 10, 2019) with those in the rehearing decision (September 12, 2019). Analyze how specific factual clarifications led to a complete reversal of the legal conclusion.

2. Explain the legal standard of “preponderance of the evidence” as defined in the decisions. Detail why the petitioner initially failed to meet this burden and what specific evidence allowed him to successfully meet it in the rehearing.

3. Analyze the testimony and arguments presented by Brian Schoeffler on behalf of the Association across both hearings. Discuss the consistency of his defense, his reasoning based on prior OAH decisions, and his stated fear that providing more documents could be interpreted as an “admission of guilt.”

4. Trace the complete procedural timeline of case No. 19F-H1918037-REL, from the filing of the initial petition on December 17, 2018, to the final, binding order on September 12, 2019. Highlight the roles of the Arizona Department of Real Estate and the Office of Administrative Hearings (OAH).

5. Using the details of this case, write an analysis of the function and importance of A.R.S. § 33-1805 in regulating the relationship between a homeowner and a homeowners’ association. Discuss the statute’s requirements for both parties and the consequences of non-compliance.

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Glossary of Key Terms

Definition

Administrative Law Judge (ALJ)

An independent, impartial judge who presides over administrative hearings at government agencies like the Office of Administrative Hearings. In this case, the ALJ was Jenna Clark.

A.R.S. § 33-1805

The section of the Arizona Revised Statutes that governs a homeowner’s right to access the records of a homeowners’ association. It mandates that an association must make records available for examination within ten business days of a request.

Associated Asset Management (AAM)

The management company that served as the accounting firm for the Desert Ranch Homeowners Association. Petitioner was instructed at one point to direct requests to Lori Lock-Lee at AAM.

Board of Directors (the Board)

The governing body that oversees the operations of the Desert Ranch Homeowners Association.

Covenants, Conditions, and Restrictions (CC&Rs)

The governing legal documents that set up the rules for a planned community or subdivision. The Desert Ranch HOA is governed by its CC&Rs.

Environmental Design Committee (EDC)

A committee within the Desert Ranch Homeowners Association responsible for reviewing and approving architectural and landscaping changes. Brian Schoeffler was the Chairman of the EDC.

Petitioner

The party who files a petition to initiate a legal proceeding. In this case, Tom Barrs is the Petitioner.

Preponderance of the evidence

The standard of proof in this civil administrative case. It is defined as evidence that is more convincing and has superior weight, inclining a fair mind to one side of the issue over the other.

Rehearing

A second hearing of a case, granted upon appeal, to re-examine the issues and evidence. The rehearing in this case took place on August 27, 2019, and resulted in the reversal of the initial decision.

Respondent

The party against whom a petition is filed. In this case, the Desert Ranch Homeowners Association is the Respondent.

Office of Administrative Hearings (OAH)

An independent state agency in Arizona that conducts evidentiary hearings for other state agencies, providing a neutral forum for resolving disputes like the one between Barrs and the Association.






Blog Post – 19F-H1918037-REL


Briefing Document: Barrs v. Desert Ranch Homeowners Association (Case No. 19F-H1918037-REL)

Executive Summary

This briefing document synthesizes two Administrative Law Judge (ALJ) decisions concerning a records request dispute between homeowner Tom Barrs (Petitioner) and the Desert Ranch Homeowners Association (Respondent). The core of the dispute was the Association’s failure to fully comply with a request for records under Arizona Revised Statutes (A.R.S.) § 33-1805.

The case is notable for its complete reversal upon rehearing. An initial ruling on April 10, 2019, favored the Association, finding that the Petitioner had failed to properly submit his request by not emailing all Board members. However, this decision was overturned in a final, binding order on September 12, 2019. In the rehearing, the Petitioner presented new evidence demonstrating he was following the Association’s own prior written instructions for submitting such requests.

The ALJ ultimately concluded that the Association did violate A.R.S. § 33-1805 by providing only a summary document instead of making the full records available for examination. Consequently, the final order granted the Petitioner’s petition, mandated the full reimbursement of his $500 filing fee, and levied an additional $500 civil penalty against the Association. The case underscores the critical importance of procedural compliance and the weight of documented instructions in governing interactions between homeowners and their associations.

——————————————————————————–

I. Case Overview

• Parties:

◦ Petitioner: Tom Barrs, a property owner and member of the Association.

◦ Respondent: Desert Ranch Homeowners Association (“the Association”).

• Venue: Arizona Office of Administrative Hearings (OAH).

• Presiding Judge: Administrative Law Judge (ALJ) Jenna Clark.

• Core Allegation: Whether the Desert Ranch Homeowners Association violated A.R.S. § 33-1805 by failing to fulfill a records request submitted by the Petitioner.

• Case Numbers:

◦ 19F-H1918037-REL (Initial Decision)

◦ 19F-H1918037-REL-RHG (Rehearing Decision)

II. Chronology of the Dispute

Jul. 19, 2017

Association President Catherine Overby appoints Environmental Design Committee (EDC) Director Brian Schoeffler as the Petitioner’s primary contact for records requests.

Jul. 18, 2018

Ms. Overby instructs the Petitioner to direct all requests to the Association’s management company, Associated Asset Management (AAM), specifically to Lori Lock-Lee.

Nov. 1, 2018

Petitioner submits the records request at issue via email to Catherine Overby, Brian Schoeffler, and Lori Loch-Lee.

Nov. 2, 2018

Ms. Loch-Lee acknowledges the request, states she will forward it to all Board members, and clarifies that AAM is only the Association’s accounting firm.

Nov. 18, 2018

Mr. Schoeffler responds on behalf of the Association, providing a summary table of EDC actions but not the full records. He also advises the Petitioner that all Board members must be copied on future requests.

Dec. 17, 2018

Petitioner files a single-issue petition against the Association with the Arizona Department of Real Estate, paying a $500 fee.

Mar. 6, 2019

Petitioner sends a follow-up email specifying the exact documents he is seeking, referencing items listed in the summary table he received.

Mar. 11, 2019

Mr. Schoeffler replies, asserting the request was already fulfilled and instructing the Petitioner to submit a new request for the additional items.

Mar. 17, 2019

Mr. Schoeffler emails again, claiming the original request was improperly submitted to only two of four Board members and that providing more documents could be seen as an “admission of guilt.”

Mar. 21, 2019

The first evidentiary hearing is held at the OAH.

Apr. 10, 2019

The initial ALJ Decision is issued, denying the Petitioner’s petition.

Jun. 10, 2019

Petitioner submits an appeal to the Department, which is granted.

Aug. 27, 2019

A rehearing is held at the OAH.

Sep. 12, 2019

The final ALJ Decision is issued, reversing the initial ruling and granting the Petitioner’s petition.

III. The Records Request and Response

Petitioner’s Request (November 1, 2018)

The Petitioner submitted a clear and direct request for specific records via email, citing the relevant statute:

“Pursuant to ARS 33-1805, I am requesting a copy of all EDC actions, written requests, and written approvals from October 2017 through October 2018. Soft copies via return email are preferable; otherwise, please let me know when hard copies are available for pickup.”

Association’s Response (November 18, 2018)

The Association did not provide the requested documents (e.g., letters, emails, applications). Instead, it provided a “summary table listing of some, not all, EDC actions.” As of the August 27, 2019, rehearing, the Petitioner had still not received the full documentation he originally requested.

Petitioner’s Clarification (March 6, 2019)

In an attempt to resolve the issue, the Petitioner sent a detailed follow-up email outlining the specific missing records by referencing the line items in the Association’s own summary table. This demonstrated that his request was not for a vague “list of actions” but for the underlying correspondence. This included requests for:

• Copies of violation notices and “Full Compliance” correspondence.

• Complaint correspondence from homeowners regarding shrubs and subsequent citations.

• Submittal correspondence for a project from Mr. Schoeffler himself, along with approvals.

• Original submittals and approvals for a garage remodel and septic install.

IV. Analysis of the Two Administrative Rulings

The opposite outcomes of the two hearings hinged entirely on the validity of the Petitioner’s original email submission.

A. Initial ALJ Decision (April 10, 2019) – In Favor of Respondent (HOA)

• Central Finding: The Petitioner failed to properly submit his records request because he sent it to only two Board members, not the entire Board.

• Reasoning: The ALJ concluded that because the request was improperly submitted, the Association was not obligated to fulfill it under A.R.S. § 33-1805. Therefore, its failure to provide the full records did not constitute a violation. The decision noted, “Because the credible evidence of record reflects that Petitioner failed to properly submit his records request to the Board, Petitioner has failed established by a preponderance of the evidence that the Association was in violation…”

• Outcome: The petition was denied. The Association was not required to reimburse the Petitioner’s filing fee, and his request for a civil penalty was denied.

B. Rehearing ALJ Decision (September 12, 2019) – In Favor of Petitioner (Barrs)

• Central Finding: The Petitioner did properly submit his records request by emailing the designated contacts.

• Key New Evidence: The Petitioner introduced two exhibits proving he had received explicit instructions from the Association President on where to direct his requests:

1. A July 19, 2017 communication appointing EDC Chairman Brian Schoeffler as his primary records request contact.

2. A July 18, 2018 communication instructing him to direct requests to the management company (AAM).

• Reasoning: The ALJ found this evidence dispositive, stating, “Petitioner’s November 01, 2018, records request was not required to be sent to all members of the Association’s Board, as Petitioner had expressly been instructed to only send his records requests to the Association’s EDC Chairman, Mr. Schoeffler, which he did.” With the submission deemed proper, the focus shifted to the response. The ALJ concluded that providing a summary table was not compliant with the statute’s requirement to make records “reasonably available for examination.”

• Outcome: The initial decision was reversed, and the Petitioner’s petition was granted.

V. Key Arguments and Testimonies

• Petitioner (Tom Barrs):

◦ Argued his dispute was with the adequacy of the Association’s response, not its timeliness.

◦ Alleged the Association acted in bad faith and willfully withheld records, citing a previous OAH adjudication over a similar request.

◦ Successfully demonstrated he had followed the Association’s own prior instructions for submitting requests.

• Respondent (via Brian Schoeffler):

◦ Maintained that the request was invalid because it was not sent to all four Board members, an argument that collapsed during the rehearing.

◦ Admitted the Association’s governing documents do not contain a requirement that all Board members be copied on records requests.

◦ Justified the incomplete response by stating that providing additional documents after the petition was filed could be “interpreted as an admission of guilt.”

◦ Reasoned that the Association acted as it did because a previous, similar dispute had been decided in its favor.

VI. Final Order and Penalties

The binding order issued on September 12, 2019, following the rehearing, mandated the following:

1. Petition Granted: The Petitioner’s petition was granted in its entirety.

2. Filing Fee Reimbursement: The Association was ordered to reimburse the Petitioner’s $500 filing fee.

3. Civil Penalty: The Association was ordered to pay a civil penalty of $500 to the Arizona Department of Real Estate for its violation of A.R.S. § 33-1805.


Case Participants

Petitioner Side

  • Tom Barrs (petitioner)
    Appeared on his own behalf in the initial hearing; appeared as a witness in the rehearing.
  • Jonathan Dessaules (petitioner attorney)
    Dessaules Law Group
    Appeared on behalf of Petitioner in the rehearing.

Respondent Side

  • Brian Schoeffler (respondent representative / EDC chairman / witness)
    Desert Ranch Homeowners Association
    Also identified as a Board Director.
  • Catherine Overby (HOA president / board member)
    Desert Ranch Homeowners Association
    Appointed Mr. Schoeffler as Petitioner’s primary records request contact.
  • Lori Loch-Lee (property manager)
    Associated Asset Management (AAM)
    Vice President of Client Services.
  • Amanda Shaw (property manager)
    AAM LLC
    Contact for Respondent.
  • B. Austin Baillio (HOA attorney)
    Maxwell & Morgan, P.C.
    Received electronic transmission of the rehearing decision.

Neutral Parties

  • Jenna Clark (ALJ)
    OAH
  • Judy Lowe (Commissioner)
    ADRE
  • Dan Gardner (ADRE staff)
    ADRE
    HOA Coordinator.

Other Participants

  • Gerard Manieri (observer)
    Listed as 'G. Mangiero' in initial hearing source.
  • Peter Ashkin (observer)
    Observed initial hearing.
  • Stephen Banks (observer)
    Observed initial hearing.
  • Noah Banks (observer)
    Observed initial hearing.
  • Stephen Barrs (observer)
    Observed rehearing.
  • Abraham Barrs (observer)
    Observed rehearing.

William Brown vs. Terravita Country Club, Inc.

Posted on by

Case Summary

Case ID 18F-H1717041-REL
Agency ADRE
Tribunal OAH
Decision Date 2017-10-11
Administrative Law Judge Tammy L. Eigenheer
Outcome loss
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner William Brown Counsel —
Respondent Terravita Country Club, Inc. Counsel Dax R. Watson

Alleged Violations

A.R.S. § 33-1803(B)

Outcome Summary

The Administrative Law Judge denied the Petitioner's request, finding that the Respondent HOA did not violate A.R.S. § 33-1803(B) because the Petitioner received constructive notice of the infraction committee meeting before the penalties and suspension were imposed.

Why this result: Petitioner failed to prove that the notice required by A.R.S. § 33-1803(B) must be 'actual notice,' and the evidence supported a finding that Petitioner received constructive notice.

Key Issues & Findings

Prior to imposing reasonable monetary penalties on Petitioner for violations of the declaration, bylaws and rules of the association, Respondent failed to provide Petitioner proper notice in violation of A.R.S. § 33-1803(B).

Petitioner alleged Respondent violated A.R.S. § 33-1803(B) by failing to provide proper notice before imposing penalties ($2,500 fine and $5,000 recoupment of expenses) and indefinitely suspending his membership privileges. The ALJ found that Petitioner received constructive notice of the hearing and that Respondent did not violate the statute.

Orders: Petitioner's petition in this matter is denied.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 33-1803(B)
  • A.A.C. R2-19-119
  • A.R.S. § 32-2199 et seq.

Analytics Highlights

Topics: notice, constructive notice, monetary penalties, suspension, certified mail, HOA violation
Additional Citations:

  • A.R.S. § 33-1803(B)
  • A.A.C. R2-19-119
  • A.R.S. § 32-2199 et seq.

Video Overview

Audio Overview

Decision Documents

18F-H1717041-REL Decision – 593953.pdf

Uploaded 2025-10-09T03:31:56 (83.6 KB)





Briefing Doc – 18F-H1717041-REL


Administrative Law Judge Decision Analysis: Brown v. Terravita Country Club, Inc.

Executive Summary

This briefing document synthesizes the findings and conclusions of the Administrative Law Judge (ALJ) in case number 18F-H1717041-REL, concerning a dispute between homeowner William Brown (Petitioner) and the Terravita Country Club, Inc. (Respondent). The ALJ ultimately ruled in favor of the Respondent, denying the Petitioner’s claim that the homeowners association violated Arizona state law regarding notification procedures before imposing penalties.

The central issue revolved around the interpretation of “notice” as required by Arizona Revised Statutes (A.R.S.) § 33-1803(B). The Petitioner argued that the statute requires “actual notice”—proof of personal receipt of a notification—which he claimed he never received for a critical disciplinary hearing. The ALJ rejected this argument, establishing that “constructive notice” is legally sufficient. Constructive notice was deemed to have been achieved through the Respondent’s documented efforts to deliver notice via both certified and first-class mail.

A key factor in the decision was the ALJ’s finding that the Petitioner’s testimony was “not credible” regarding his claim that the United States Postal Service (USPS) failed to notify him of a certified letter. The decision upholds the sanctions imposed by the association, which include an indefinite suspension of membership privileges, a $2,500 fine, and the recoupment of $5,000 in related expenses.

Case Background and Timeline

The dispute originated from an incident on November 29, 2016, where Petitioner William Brown was alleged to have left a box of matches at the Respondent’s clubhouse containing papers listing several club properties. This act was interpreted as a threat, leading the Terravita Country Club to initiate disciplinary proceedings. Mr. Brown subsequently filed a petition with the Arizona Department of Real Estate on June 28, 2017, alleging the club failed to provide proper notice before taking action.

Nov 29, 2016

William Brown allegedly leaves a box of matches and notes at the clubhouse.

Dec 2, 2016

The club’s General Manager sends a letter to Brown notifying him of an immediate suspension pending a review.

Dec 8, 2016

Brown signs for and receives the certified mail delivery of the December 2 suspension letter.

Dec 14, 2016

The club sends a letter via first-class and certified mail notifying Brown of a January 9, 2017, Infractions Committee hearing.

Dec 24, 2016

USPS tracking shows the December 14 certified letter is “out for delivery” at Brown’s temporary address in Coldspring, Texas.

Jan 9, 2017

The Infractions Committee meets; Brown does not attend. The Committee sends a letter recommending indefinite suspension and fines.

Jan 12, 2017

The unclaimed December 14 certified letter is returned by the USPS to the club.

Jan 31, 2017

The club’s Board of Directors meets; Brown does not attend. The Board ratifies the sanctions.

Jan 31, 2017

The Board sends a letter to Brown detailing its decision: indefinite suspension, a $2,500 fine, and $5,000 in expense recoupment.

Jun 28, 2017

Brown files a petition with the Arizona Department of Real Estate, alleging a violation of A.R.S. § 33-1803.

Sep 22, 2017

The Office of Administrative Hearings holds a hearing on the matter.

Oct 11, 2017

Administrative Law Judge Tammy L. Eigenheer issues the decision, denying Brown’s petition.

Central Legal Issue: The Definition of “Notice”

The core of the legal dispute was the interpretation of the notice requirement within A.R.S. § 33-1803(B), which states, in part:

“After notice and an opportunity to be heard, the board of directors may impose reasonable monetary penalties on members for violations of the declaration, bylaws and rules of the association.”

The Petitioner argued that this statute requires “actual notice,” defined by Black’s Law Dictionary as “[n]otice given directly to, or received personally by, a party.” Because there was no evidence he personally received the December 14, 2016, letter notifying him of the initial hearing, he contended that all subsequent actions by the club were invalid.

The ALJ rejected this interpretation for two primary reasons:

1. Statutory Silence: The governing statute, A.R.S. Title 33, Chapter 16, does not define the term “notice” or specify that it must be “actual notice.”

2. Legal Precedent and Practicality: The ALJ reasoned that requiring actual notice would create an unworkable loophole. A homeowner could “avoid receiving ‘actual notice’ by simply refusing to sign for a certified mailing,” thereby thwarting any disciplinary process.

Instead, the ALJ determined that “constructive notice” was sufficient. Constructive notice is defined as “notice arising by presumption of law from the existence of facts and circumstances that a party had a duty to take notice of.” The Respondent’s actions of sending notice via multiple methods met this standard.

Key Findings and Rulings

The ALJ made several critical findings of fact and conclusions of law that led to the denial of the petition.

• Burden of Proof: The Petitioner, William Brown, bore the burden of proving by a “preponderance of the evidence” that the Respondent violated the statute. The ALJ concluded he failed to meet this burden.

• Finding on Credibility: The ALJ explicitly stated that the Petitioner’s assertion was not credible. The decision notes: “Petitioner’s assertion that the USPS failed to notify him of the certified letter at any time between December 24, 2016, and January 12, 2017, was not credible.”

• Ruling on Constructive Notice: The ALJ concluded that the Petitioner received constructive notice of the January 9, 2017, Infractions Committee meeting through two distinct actions taken by the Respondent:

1. The certified mailing of the December 14, 2016, letter, for which USPS tracking showed an attempted delivery and which the Petitioner was deemed to have refused.

2. The simultaneous first-class mailing of the same letter, which was “presumably delivered to his temporary address in Coldspring, Texas.”

• Notice for Subsequent Meetings: The ALJ further presumed that the first-class mailing of the January 9, 2017, letter—notifying the Petitioner of the Board of Directors meeting—was also delivered, thus satisfying notice requirements for the final decision-making body.

Final Decision and Sanctions

Based on the foregoing analysis, the Administrative Law Judge ordered that the Petitioner’s petition be denied. The ruling affirmed that Terravita Country Club, Inc. did not violate the provisions of A.R.S. § 33-1803(B).

This decision effectively upholds the sanctions imposed by the club’s Board of Directors on January 31, 2017, which include:

• Indefinite suspension of membership privileges.

• A fine of $2,500.00.

• Recoupment of expenses incurred related to the infraction, totaling $5,000.00.

The order is binding on both parties unless a rehearing is granted pursuant to A.R.S. § 32-2199.04.






Study Guide – 18F-H1717041-REL


Study Guide: Brown v. Terravita Country Club, Inc. (Case No. 18F-H1717041-REL)

This guide provides a detailed review of the Administrative Law Judge Decision in the case between Petitioner William Brown and Respondent Terravita Country Club, Inc. It includes a quiz to test comprehension, essay questions for deeper analysis, and a glossary of key terms.

Quiz: Short-Answer Questions

Answer the following questions in 2-3 sentences, based on the provided source material.

1. Who were the primary parties in this legal dispute, and what was their relationship?

2. What was the specific statutory violation that William Brown alleged Terravita Country Club had committed?

3. Describe the incident on November 29, 2016, that initiated the actions taken by the Respondent.

4. What was the immediate consequence imposed on the Petitioner by the Respondent’s General Manager on December 2, 2016?

5. How did a temporary change of address filed by the Petitioner affect the delivery of the certified mail notice sent on December 14, 2016?

6. What was the Petitioner’s primary legal argument regarding the type of notice he was required to receive for the disciplinary hearing?

7. On what grounds did the Administrative Law Judge find the Petitioner’s claim about not being notified by the USPS of certified mail to be “not credible”?

8. What two forms of notice did the Administrative Law Judge conclude the Petitioner had received for the January 9, 2017 meeting?

9. What were the final penalties that the Respondent’s Board of Directors imposed on the Petitioner on January 31, 2017?

10. What was the final recommended order from the Administrative Law Judge regarding the Petitioner’s petition?

Answer Key

1. The primary parties were the Petitioner, William Brown, and the Respondent, Terravita Country Club, Inc. Terravita Country Club is a homeowners association in Arizona, and William Brown is a property owner and member of that association.

2. William Brown alleged that the Terravita Country Club violated Arizona Revised Statute (A.R.S.) § 33-1803. The specific issue was that the Respondent failed to provide proper notice before imposing monetary penalties for violations of the association’s rules.

3. On or about November 29, 2016, the Petitioner allegedly left a box of matches at the Respondent’s clubhouse. Inside the box were three pieces of paper with the typed names of three locations: Director’s House, Desert Pavilion, and Country Club Clubhouse.

4. On December 2, 2016, the Respondent’s General Manager, Thomas Forbes, sent the Petitioner a letter immediately suspending him from all rights and privileges of the country club property. This suspension was to remain in effect until the disciplinary process was completed.

5. Because the Petitioner had filed a temporary change of address with the USPS, the certified letter was forwarded to Coldspring, Texas. USPS tracking showed it was “out for delivery” on December 24, 2016, but the Petitioner failed to claim it, and it was eventually returned to the Respondent.

6. The Petitioner argued that A.R.S. § 33-1803(B) required “actual notice” of the January 9, 2017 hearing. He asserted that because there was no evidence he personally received the December 14, 2016 letter, the notice requirement was not met.

7. The decision document does not explicitly state the evidence for why the claim was not credible. However, the Judge’s conclusion implies that the documented evidence from the USPS showing the letter was “out for delivery” in Coldspring, Texas, between December 24, 2016, and January 12, 2017, was more convincing than the Petitioner’s denial.

8. The Judge concluded that the Petitioner received “constructive notice” via the certified mailing for which he refused to sign. Additionally, it was presumed that the first-class mailing of the same letter was delivered to his temporary address in Coldspring, Texas.

9. The Board of Directors suspended the Petitioner’s membership privileges indefinitely. They also imposed a fine of $2,500.00 and sought to recoup $5,000.00 in expenses incurred related to the infraction.

10. The Administrative Law Judge ordered that the Petitioner’s petition be denied. The Judge concluded that the Respondent did not violate the provisions of A.R.S. § 33-1803(B) regarding notice.

Essay Questions

1. Analyze the legal distinction between “actual notice” and “constructive notice” as defined and applied in this case. Explain why accepting the Petitioner’s argument for requiring “actual notice” would have created a potential loophole, according to the Judge’s reasoning.

2. Trace the complete timeline of events and communications, beginning with the incident on November 29, 2016, and ending with the final decision from the Administrative Law Judge on October 11, 2017. Detail each key date, the action taken, and the method of communication used.

3. Discuss the concept of “preponderance of the evidence” as it applies to this case. Explain what the Petitioner was required to prove and why the Administrative Law Judge ultimately found that he failed to meet this burden.

4. Describe the multi-step disciplinary process employed by the Terravita Country Club. Identify the roles and recommendations of the General Manager, the Infractions Committee, and the Board of Directors in addressing the Petitioner’s alleged violation.

5. Evaluate the Respondent’s communication strategy for notifying the Petitioner of the disciplinary proceedings. Discuss the methods used (first-class mail, certified mail) and explain how these methods became a central point of contention and the ultimate basis for the Judge’s decision.

Glossary of Key Terms

Definition

A.A.C. R2-19-119

A reference to the Arizona Administrative Code rule establishing that the Petitioner bears the burden of proof in this type of proceeding.

A.R.S. § 33-1803(B)

The specific section of Arizona Revised Statutes at the heart of the case. It provides that a homeowners association’s board of directors may impose reasonable monetary penalties on members for violations after providing “notice and an opportunity to be heard.”

Actual Notice

Defined as “[n]otice given directly to, or received personally by, a party.” This was the standard of notice the Petitioner argued was required.

Administrative Law Judge (ALJ)

The presiding official (Tammy L. Eigenheer) in the hearing at the Office of Administrative Hearings who hears evidence, makes findings of fact, and issues a decision.

Board of Directors

The governing body of the Terravita Country Club, Inc. that made the final determination on penalties, including the indefinite suspension and fines imposed on the Petitioner.

Constructive Notice

Defined as “[n]otice arising by presumption of law from the existence of facts and circumstances that a party had a duty to take notice of” or “notice presumed by law to have been acquired by a person and thus imputed to that person.” The Judge ruled the Petitioner received this type of notice.

Notice

Defined as “[l]egal notification required by law or agreement, or imparted by operation of law as a result of some fact…; definite legal cognizance, actual or constructive, of an existing right or title.” The term is not specifically defined in the relevant state statute (Title 33, Chapter 16).

Petitioner

The party who filed the petition initiating the legal action. In this case, William Brown.

Preponderance of the evidence

The standard of proof the Petitioner was required to meet. It is defined as “[t]he greater weight of the evidence, not necessarily established by the greater number of witnesses testifying to a fact but by evidence that has the most convincing force.”

Respondent

The party against whom the petition was filed. In this case, Terravita Country Club, Inc.

Terravita Country Club Infractions Committee

A committee within the homeowners association that met on January 9, 2017, to hear evidence regarding the Petitioner’s alleged infraction and make a recommendation to the Board of Directors.






Blog Post – 18F-H1717041-REL


He Ignored a Letter From His HOA. It Cost Him $7,500. Here Are 5 Legal Lessons From His Case.

Introduction: The Dreaded Envelope

It’s a feeling many homeowners know: the sight of a formal, certified letter from the homeowners association (HOA). But for homeowner William Brown, the stakes were far higher than a dispute over landscaping or dues. His troubles began after he allegedly left a box of matches at the country club’s front desk, along with a list of three club properties. The HOA, Terravita Country Club, Inc., interpreted this as an implied threat of arson and took immediate action.

When Mr. Brown ignored the subsequent legal notices, it resulted in an indefinite suspension, a $2,500 fine, and an order to pay $5,000 in expenses. This article distills the official administrative court decision from his case into five surprising and critical legal takeaways that every homeowner should understand.

1. You Can Be Legally Notified—Even If You Never Open the Letter

The core of this case hinged on a crucial legal distinction. The judge’s decision rested on the critical difference between two types of legal notice:

• Actual Notice: “Notice given directly to, or received personally by, a party.”

• Constructive Notice: “Notice arising by presumption of law from the existence of facts and circumstances that a party had a duty to take notice of.”

Because the HOA sent the meeting notice via both certified and first-class mail, the judge concluded that the homeowner had received “constructive notice.” The certified mail provided a documented attempt at delivery, while the first-class mail carried a legal presumption of delivery. Together, this combination was legally sufficient, and the law presumed Mr. Brown was aware of the meeting. This distinction is a fundamental principle that every property owner must grasp.

2. Dodging Certified Mail Is a Terrible Legal Strategy

The homeowner’s primary argument was that because he never signed for or received the certified letter notifying him of the January 9, 2017 hearing, he could not be held responsible. The judge directly rejected this line of reasoning.

To accept Petitioner’s argument, a homeowner would be able to avoid receiving “actual notice” by simply refusing to sign for a certified mailing, as Respondent alleged Petitioner did in this case.

The court viewed this as an attempt to create a loophole to evade responsibility. Allowing someone to claim ignorance by simply avoiding a signature would undermine the entire legal notification process. The lesson for homeowners is that actively avoiding mail is interpreted by the courts not as ignorance, but as a deliberate attempt to evade responsibility.

3. First-Class Mail Is More Powerful Than You Think

A critical fact in the case was that the HOA didn’t rely solely on trackable certified mail; it also sent the notices via standard USPS first-class mail. This proved to be a savvy “belt and suspenders” legal strategy. By using both methods, the HOA created a redundant and legally robust notification system that was almost impossible to defeat. The judge noted the legal presumption about this standard mail:

…it is presumed that the first class mailing of the same letter was delivered to Petitioner at his address of record.

This concept of “presumed delivery” is a powerful tool in legal proceedings. In many contexts, proof that a letter was properly addressed and sent via standard mail is sufficient to assume it was delivered, unless there is compelling evidence to the contrary. This case demonstrates that even a standard envelope in your mailbox should be treated with the utmost seriousness.

4. In a Dispute, Credibility Is Everything

The case wasn’t decided on technicalities alone; a subjective, human element played a pivotal role. Because the homeowner had filed an official temporary change of address with the USPS, the certified letter was forwarded to his location in Texas. He claimed that the USPS never even left a notice for him to pick it up. The judge’s assessment of this claim was devastating to his case.

Petitioner’s assertion that the USPS failed to notify him of the certified letter at any time between December 24, 2016, and January 12, 2017, was not credible.

In the end, the outcome hinged on the judge’s assessment of believability. With no hard evidence to back up his claim, the homeowner’s story was found to be unconvincing, which fatally undermined his entire argument. The lesson is clear: when a dispute comes down to your word against theirs, your credibility can be your most valuable asset—or your most fatal liability.

5. The Burden of Proof Is on You, the Accuser

A fundamental legal concept that worked against the homeowner was the “burden of proof.” Because Mr. Brown filed the complaint, the responsibility was on him to prove that the HOA had violated the law, not the other way around. The judge stated this rule directly:

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated A.R.S. § 33-1803(B).

“Preponderance of the evidence” is defined as “[t]he greater weight of the evidence, not necessarily established by the greater number of witnesses testifying to a fact but by evidence that has the most convincing force.” In other words, Mr. Brown had to prove that his version of events was more likely true than not true. As the petitioner, he failed to provide enough convincing evidence to support his accusation, and his case collapsed.

Conclusion: A $7,500 Lesson

This case is a stark reminder that legal communication is a serious process. Ignoring notices, dodging mail, and hoping problems will disappear is a strategy that carries severe financial and personal consequences. For Mr. Brown, the final outcome was an indefinite suspension from the country club, a $2,500 fine, and an order to pay $5,000 for the expenses the HOA incurred.

The next time a formal notice arrives in your mailbox, will you see it as just a piece of paper, or as a legal process you can’t afford to ignore?


Case Participants

Petitioner Side

  • William Brown (petitioner)
    Appeared on his own behalf

Respondent Side

  • Dax R. Watson (HOA attorney)
    Terravita Country Club, Inc.
  • Thomas Forbes (General Manager)
    Terravita Country Club, Inc.

Neutral Parties

  • Tammy L. Eigenheer (ALJ)
    Office of Administrative Hearings
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate

William Brown vs. Terravita Country Club, Inc.

Posted on by

Case Summary

Case ID 18F-H1717041-REL
Agency ADRE
Tribunal OAH
Decision Date 2017-10-11
Administrative Law Judge Tammy L. Eigenheer
Outcome loss
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner William Brown Counsel —
Respondent Terravita Country Club, Inc. Counsel Dax R. Watson

Alleged Violations

A.R.S. § 33-1803(B)

Outcome Summary

The Administrative Law Judge denied the Petitioner's request, finding that the Respondent HOA did not violate A.R.S. § 33-1803(B) because the Petitioner received constructive notice of the infraction committee meeting before the penalties and suspension were imposed.

Why this result: Petitioner failed to prove that the notice required by A.R.S. § 33-1803(B) must be 'actual notice,' and the evidence supported a finding that Petitioner received constructive notice.

Key Issues & Findings

Prior to imposing reasonable monetary penalties on Petitioner for violations of the declaration, bylaws and rules of the association, Respondent failed to provide Petitioner proper notice in violation of A.R.S. § 33-1803(B).

Petitioner alleged Respondent violated A.R.S. § 33-1803(B) by failing to provide proper notice before imposing penalties ($2,500 fine and $5,000 recoupment of expenses) and indefinitely suspending his membership privileges. The ALJ found that Petitioner received constructive notice of the hearing and that Respondent did not violate the statute.

Orders: Petitioner's petition in this matter is denied.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • A.R.S. § 33-1803(B)
  • A.A.C. R2-19-119
  • A.R.S. § 32-2199 et seq.

Analytics Highlights

Topics: notice, constructive notice, monetary penalties, suspension, certified mail, HOA violation
Additional Citations:

  • A.R.S. § 33-1803(B)
  • A.A.C. R2-19-119
  • A.R.S. § 32-2199 et seq.

Video Overview

Audio Overview

Decision Documents

18F-H1717041-REL Decision – 593953.pdf

Uploaded 2026-01-23T17:21:22 (83.6 KB)





Briefing Doc – 18F-H1717041-REL


Administrative Law Judge Decision Analysis: Brown v. Terravita Country Club, Inc.

Executive Summary

This briefing document synthesizes the findings and conclusions of the Administrative Law Judge (ALJ) in case number 18F-H1717041-REL, concerning a dispute between homeowner William Brown (Petitioner) and the Terravita Country Club, Inc. (Respondent). The ALJ ultimately ruled in favor of the Respondent, denying the Petitioner’s claim that the homeowners association violated Arizona state law regarding notification procedures before imposing penalties.

The central issue revolved around the interpretation of “notice” as required by Arizona Revised Statutes (A.R.S.) § 33-1803(B). The Petitioner argued that the statute requires “actual notice”—proof of personal receipt of a notification—which he claimed he never received for a critical disciplinary hearing. The ALJ rejected this argument, establishing that “constructive notice” is legally sufficient. Constructive notice was deemed to have been achieved through the Respondent’s documented efforts to deliver notice via both certified and first-class mail.

A key factor in the decision was the ALJ’s finding that the Petitioner’s testimony was “not credible” regarding his claim that the United States Postal Service (USPS) failed to notify him of a certified letter. The decision upholds the sanctions imposed by the association, which include an indefinite suspension of membership privileges, a $2,500 fine, and the recoupment of $5,000 in related expenses.

Case Background and Timeline

The dispute originated from an incident on November 29, 2016, where Petitioner William Brown was alleged to have left a box of matches at the Respondent’s clubhouse containing papers listing several club properties. This act was interpreted as a threat, leading the Terravita Country Club to initiate disciplinary proceedings. Mr. Brown subsequently filed a petition with the Arizona Department of Real Estate on June 28, 2017, alleging the club failed to provide proper notice before taking action.

Nov 29, 2016

William Brown allegedly leaves a box of matches and notes at the clubhouse.

Dec 2, 2016

The club’s General Manager sends a letter to Brown notifying him of an immediate suspension pending a review.

Dec 8, 2016

Brown signs for and receives the certified mail delivery of the December 2 suspension letter.

Dec 14, 2016

The club sends a letter via first-class and certified mail notifying Brown of a January 9, 2017, Infractions Committee hearing.

Dec 24, 2016

USPS tracking shows the December 14 certified letter is “out for delivery” at Brown’s temporary address in Coldspring, Texas.

Jan 9, 2017

The Infractions Committee meets; Brown does not attend. The Committee sends a letter recommending indefinite suspension and fines.

Jan 12, 2017

The unclaimed December 14 certified letter is returned by the USPS to the club.

Jan 31, 2017

The club’s Board of Directors meets; Brown does not attend. The Board ratifies the sanctions.

Jan 31, 2017

The Board sends a letter to Brown detailing its decision: indefinite suspension, a $2,500 fine, and $5,000 in expense recoupment.

Jun 28, 2017

Brown files a petition with the Arizona Department of Real Estate, alleging a violation of A.R.S. § 33-1803.

Sep 22, 2017

The Office of Administrative Hearings holds a hearing on the matter.

Oct 11, 2017

Administrative Law Judge Tammy L. Eigenheer issues the decision, denying Brown’s petition.

Central Legal Issue: The Definition of “Notice”

The core of the legal dispute was the interpretation of the notice requirement within A.R.S. § 33-1803(B), which states, in part:

“After notice and an opportunity to be heard, the board of directors may impose reasonable monetary penalties on members for violations of the declaration, bylaws and rules of the association.”

The Petitioner argued that this statute requires “actual notice,” defined by Black’s Law Dictionary as “[n]otice given directly to, or received personally by, a party.” Because there was no evidence he personally received the December 14, 2016, letter notifying him of the initial hearing, he contended that all subsequent actions by the club were invalid.

The ALJ rejected this interpretation for two primary reasons:

1. Statutory Silence: The governing statute, A.R.S. Title 33, Chapter 16, does not define the term “notice” or specify that it must be “actual notice.”

2. Legal Precedent and Practicality: The ALJ reasoned that requiring actual notice would create an unworkable loophole. A homeowner could “avoid receiving ‘actual notice’ by simply refusing to sign for a certified mailing,” thereby thwarting any disciplinary process.

Instead, the ALJ determined that “constructive notice” was sufficient. Constructive notice is defined as “notice arising by presumption of law from the existence of facts and circumstances that a party had a duty to take notice of.” The Respondent’s actions of sending notice via multiple methods met this standard.

Key Findings and Rulings

The ALJ made several critical findings of fact and conclusions of law that led to the denial of the petition.

• Burden of Proof: The Petitioner, William Brown, bore the burden of proving by a “preponderance of the evidence” that the Respondent violated the statute. The ALJ concluded he failed to meet this burden.

• Finding on Credibility: The ALJ explicitly stated that the Petitioner’s assertion was not credible. The decision notes: “Petitioner’s assertion that the USPS failed to notify him of the certified letter at any time between December 24, 2016, and January 12, 2017, was not credible.”

• Ruling on Constructive Notice: The ALJ concluded that the Petitioner received constructive notice of the January 9, 2017, Infractions Committee meeting through two distinct actions taken by the Respondent:

1. The certified mailing of the December 14, 2016, letter, for which USPS tracking showed an attempted delivery and which the Petitioner was deemed to have refused.

2. The simultaneous first-class mailing of the same letter, which was “presumably delivered to his temporary address in Coldspring, Texas.”

• Notice for Subsequent Meetings: The ALJ further presumed that the first-class mailing of the January 9, 2017, letter—notifying the Petitioner of the Board of Directors meeting—was also delivered, thus satisfying notice requirements for the final decision-making body.

Final Decision and Sanctions

Based on the foregoing analysis, the Administrative Law Judge ordered that the Petitioner’s petition be denied. The ruling affirmed that Terravita Country Club, Inc. did not violate the provisions of A.R.S. § 33-1803(B).

This decision effectively upholds the sanctions imposed by the club’s Board of Directors on January 31, 2017, which include:

• Indefinite suspension of membership privileges.

• A fine of $2,500.00.

• Recoupment of expenses incurred related to the infraction, totaling $5,000.00.

The order is binding on both parties unless a rehearing is granted pursuant to A.R.S. § 32-2199.04.






Study Guide – 18F-H1717041-REL


Study Guide: Brown v. Terravita Country Club, Inc. (Case No. 18F-H1717041-REL)

This guide provides a detailed review of the Administrative Law Judge Decision in the case between Petitioner William Brown and Respondent Terravita Country Club, Inc. It includes a quiz to test comprehension, essay questions for deeper analysis, and a glossary of key terms.

Quiz: Short-Answer Questions

Answer the following questions in 2-3 sentences, based on the provided source material.

1. Who were the primary parties in this legal dispute, and what was their relationship?

2. What was the specific statutory violation that William Brown alleged Terravita Country Club had committed?

3. Describe the incident on November 29, 2016, that initiated the actions taken by the Respondent.

4. What was the immediate consequence imposed on the Petitioner by the Respondent’s General Manager on December 2, 2016?

5. How did a temporary change of address filed by the Petitioner affect the delivery of the certified mail notice sent on December 14, 2016?

6. What was the Petitioner’s primary legal argument regarding the type of notice he was required to receive for the disciplinary hearing?

7. On what grounds did the Administrative Law Judge find the Petitioner’s claim about not being notified by the USPS of certified mail to be “not credible”?

8. What two forms of notice did the Administrative Law Judge conclude the Petitioner had received for the January 9, 2017 meeting?

9. What were the final penalties that the Respondent’s Board of Directors imposed on the Petitioner on January 31, 2017?

10. What was the final recommended order from the Administrative Law Judge regarding the Petitioner’s petition?

Answer Key

1. The primary parties were the Petitioner, William Brown, and the Respondent, Terravita Country Club, Inc. Terravita Country Club is a homeowners association in Arizona, and William Brown is a property owner and member of that association.

2. William Brown alleged that the Terravita Country Club violated Arizona Revised Statute (A.R.S.) § 33-1803. The specific issue was that the Respondent failed to provide proper notice before imposing monetary penalties for violations of the association’s rules.

3. On or about November 29, 2016, the Petitioner allegedly left a box of matches at the Respondent’s clubhouse. Inside the box were three pieces of paper with the typed names of three locations: Director’s House, Desert Pavilion, and Country Club Clubhouse.

4. On December 2, 2016, the Respondent’s General Manager, Thomas Forbes, sent the Petitioner a letter immediately suspending him from all rights and privileges of the country club property. This suspension was to remain in effect until the disciplinary process was completed.

5. Because the Petitioner had filed a temporary change of address with the USPS, the certified letter was forwarded to Coldspring, Texas. USPS tracking showed it was “out for delivery” on December 24, 2016, but the Petitioner failed to claim it, and it was eventually returned to the Respondent.

6. The Petitioner argued that A.R.S. § 33-1803(B) required “actual notice” of the January 9, 2017 hearing. He asserted that because there was no evidence he personally received the December 14, 2016 letter, the notice requirement was not met.

7. The decision document does not explicitly state the evidence for why the claim was not credible. However, the Judge’s conclusion implies that the documented evidence from the USPS showing the letter was “out for delivery” in Coldspring, Texas, between December 24, 2016, and January 12, 2017, was more convincing than the Petitioner’s denial.

8. The Judge concluded that the Petitioner received “constructive notice” via the certified mailing for which he refused to sign. Additionally, it was presumed that the first-class mailing of the same letter was delivered to his temporary address in Coldspring, Texas.

9. The Board of Directors suspended the Petitioner’s membership privileges indefinitely. They also imposed a fine of $2,500.00 and sought to recoup $5,000.00 in expenses incurred related to the infraction.

10. The Administrative Law Judge ordered that the Petitioner’s petition be denied. The Judge concluded that the Respondent did not violate the provisions of A.R.S. § 33-1803(B) regarding notice.

Essay Questions

1. Analyze the legal distinction between “actual notice” and “constructive notice” as defined and applied in this case. Explain why accepting the Petitioner’s argument for requiring “actual notice” would have created a potential loophole, according to the Judge’s reasoning.

2. Trace the complete timeline of events and communications, beginning with the incident on November 29, 2016, and ending with the final decision from the Administrative Law Judge on October 11, 2017. Detail each key date, the action taken, and the method of communication used.

3. Discuss the concept of “preponderance of the evidence” as it applies to this case. Explain what the Petitioner was required to prove and why the Administrative Law Judge ultimately found that he failed to meet this burden.

4. Describe the multi-step disciplinary process employed by the Terravita Country Club. Identify the roles and recommendations of the General Manager, the Infractions Committee, and the Board of Directors in addressing the Petitioner’s alleged violation.

5. Evaluate the Respondent’s communication strategy for notifying the Petitioner of the disciplinary proceedings. Discuss the methods used (first-class mail, certified mail) and explain how these methods became a central point of contention and the ultimate basis for the Judge’s decision.

Glossary of Key Terms

Definition

A.A.C. R2-19-119

A reference to the Arizona Administrative Code rule establishing that the Petitioner bears the burden of proof in this type of proceeding.

A.R.S. § 33-1803(B)

The specific section of Arizona Revised Statutes at the heart of the case. It provides that a homeowners association’s board of directors may impose reasonable monetary penalties on members for violations after providing “notice and an opportunity to be heard.”

Actual Notice

Defined as “[n]otice given directly to, or received personally by, a party.” This was the standard of notice the Petitioner argued was required.

Administrative Law Judge (ALJ)

The presiding official (Tammy L. Eigenheer) in the hearing at the Office of Administrative Hearings who hears evidence, makes findings of fact, and issues a decision.

Board of Directors

The governing body of the Terravita Country Club, Inc. that made the final determination on penalties, including the indefinite suspension and fines imposed on the Petitioner.

Constructive Notice

Defined as “[n]otice arising by presumption of law from the existence of facts and circumstances that a party had a duty to take notice of” or “notice presumed by law to have been acquired by a person and thus imputed to that person.” The Judge ruled the Petitioner received this type of notice.

Notice

Defined as “[l]egal notification required by law or agreement, or imparted by operation of law as a result of some fact…; definite legal cognizance, actual or constructive, of an existing right or title.” The term is not specifically defined in the relevant state statute (Title 33, Chapter 16).

Petitioner

The party who filed the petition initiating the legal action. In this case, William Brown.

Preponderance of the evidence

The standard of proof the Petitioner was required to meet. It is defined as “[t]he greater weight of the evidence, not necessarily established by the greater number of witnesses testifying to a fact but by evidence that has the most convincing force.”

Respondent

The party against whom the petition was filed. In this case, Terravita Country Club, Inc.

Terravita Country Club Infractions Committee

A committee within the homeowners association that met on January 9, 2017, to hear evidence regarding the Petitioner’s alleged infraction and make a recommendation to the Board of Directors.






Blog Post – 18F-H1717041-REL


He Ignored a Letter From His HOA. It Cost Him $7,500. Here Are 5 Legal Lessons From His Case.

Introduction: The Dreaded Envelope

It’s a feeling many homeowners know: the sight of a formal, certified letter from the homeowners association (HOA). But for homeowner William Brown, the stakes were far higher than a dispute over landscaping or dues. His troubles began after he allegedly left a box of matches at the country club’s front desk, along with a list of three club properties. The HOA, Terravita Country Club, Inc., interpreted this as an implied threat of arson and took immediate action.

When Mr. Brown ignored the subsequent legal notices, it resulted in an indefinite suspension, a $2,500 fine, and an order to pay $5,000 in expenses. This article distills the official administrative court decision from his case into five surprising and critical legal takeaways that every homeowner should understand.

1. You Can Be Legally Notified—Even If You Never Open the Letter

The core of this case hinged on a crucial legal distinction. The judge’s decision rested on the critical difference between two types of legal notice:

• Actual Notice: “Notice given directly to, or received personally by, a party.”

• Constructive Notice: “Notice arising by presumption of law from the existence of facts and circumstances that a party had a duty to take notice of.”

Because the HOA sent the meeting notice via both certified and first-class mail, the judge concluded that the homeowner had received “constructive notice.” The certified mail provided a documented attempt at delivery, while the first-class mail carried a legal presumption of delivery. Together, this combination was legally sufficient, and the law presumed Mr. Brown was aware of the meeting. This distinction is a fundamental principle that every property owner must grasp.

2. Dodging Certified Mail Is a Terrible Legal Strategy

The homeowner’s primary argument was that because he never signed for or received the certified letter notifying him of the January 9, 2017 hearing, he could not be held responsible. The judge directly rejected this line of reasoning.

To accept Petitioner’s argument, a homeowner would be able to avoid receiving “actual notice” by simply refusing to sign for a certified mailing, as Respondent alleged Petitioner did in this case.

The court viewed this as an attempt to create a loophole to evade responsibility. Allowing someone to claim ignorance by simply avoiding a signature would undermine the entire legal notification process. The lesson for homeowners is that actively avoiding mail is interpreted by the courts not as ignorance, but as a deliberate attempt to evade responsibility.

3. First-Class Mail Is More Powerful Than You Think

A critical fact in the case was that the HOA didn’t rely solely on trackable certified mail; it also sent the notices via standard USPS first-class mail. This proved to be a savvy “belt and suspenders” legal strategy. By using both methods, the HOA created a redundant and legally robust notification system that was almost impossible to defeat. The judge noted the legal presumption about this standard mail:

…it is presumed that the first class mailing of the same letter was delivered to Petitioner at his address of record.

This concept of “presumed delivery” is a powerful tool in legal proceedings. In many contexts, proof that a letter was properly addressed and sent via standard mail is sufficient to assume it was delivered, unless there is compelling evidence to the contrary. This case demonstrates that even a standard envelope in your mailbox should be treated with the utmost seriousness.

4. In a Dispute, Credibility Is Everything

The case wasn’t decided on technicalities alone; a subjective, human element played a pivotal role. Because the homeowner had filed an official temporary change of address with the USPS, the certified letter was forwarded to his location in Texas. He claimed that the USPS never even left a notice for him to pick it up. The judge’s assessment of this claim was devastating to his case.

Petitioner’s assertion that the USPS failed to notify him of the certified letter at any time between December 24, 2016, and January 12, 2017, was not credible.

In the end, the outcome hinged on the judge’s assessment of believability. With no hard evidence to back up his claim, the homeowner’s story was found to be unconvincing, which fatally undermined his entire argument. The lesson is clear: when a dispute comes down to your word against theirs, your credibility can be your most valuable asset—or your most fatal liability.

5. The Burden of Proof Is on You, the Accuser

A fundamental legal concept that worked against the homeowner was the “burden of proof.” Because Mr. Brown filed the complaint, the responsibility was on him to prove that the HOA had violated the law, not the other way around. The judge stated this rule directly:

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated A.R.S. § 33-1803(B).

“Preponderance of the evidence” is defined as “[t]he greater weight of the evidence, not necessarily established by the greater number of witnesses testifying to a fact but by evidence that has the most convincing force.” In other words, Mr. Brown had to prove that his version of events was more likely true than not true. As the petitioner, he failed to provide enough convincing evidence to support his accusation, and his case collapsed.

Conclusion: A $7,500 Lesson

This case is a stark reminder that legal communication is a serious process. Ignoring notices, dodging mail, and hoping problems will disappear is a strategy that carries severe financial and personal consequences. For Mr. Brown, the final outcome was an indefinite suspension from the country club, a $2,500 fine, and an order to pay $5,000 for the expenses the HOA incurred.

The next time a formal notice arrives in your mailbox, will you see it as just a piece of paper, or as a legal process you can’t afford to ignore?


Case Participants

Petitioner Side

  • William Brown (petitioner)
    Appeared on his own behalf

Respondent Side

  • Dax R. Watson (HOA attorney)
    Terravita Country Club, Inc.
  • Thomas Forbes (General Manager)
    Terravita Country Club, Inc.

Neutral Parties

  • Tammy L. Eigenheer (ALJ)
    Office of Administrative Hearings
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate