Jeremy R. Whittaker vs The Val Vista Lakes Community Association

Case Summary

Case ID 25F-H054-REL
Agency Arizona Department of Real Estate
Tribunal
Decision Date
Administrative Law Judge
Outcome complete
Filing Fees Refunded
Civil Penalties

Parties & Counsel

Petitioner Jeremy R. Whittaker Counsel Pro Se
Respondent The Val Vista Lakes Community Association Counsel Joshua M. Bolen, CHDB Law LLP

Alleged Violations

No violations listed

Audio Overview

Decision Documents

25F-H054-REL Decision – 1318153.pdf

Uploaded 2026-04-24T12:48:55 (46.4 KB)

25F-H054-REL Decision – 1324339.pdf

Uploaded 2026-04-24T12:48:58 (50.1 KB)

25F-H054-REL Decision – 1324343.pdf

Uploaded 2026-04-24T12:49:03 (43.8 KB)

25F-H054-REL Decision – 1324372.pdf

Uploaded 2026-04-24T12:49:12 (44.6 KB)

25F-H054-REL Decision – 1328416.pdf

Uploaded 2026-04-24T12:49:24 (38.0 KB)

25F-H054-REL Decision – 1337742.pdf

Uploaded 2026-04-24T12:49:27 (128.6 KB)

25F-H054-REL Decision – 1342973.pdf

Uploaded 2026-04-24T12:49:33 (47.1 KB)





Legal Briefing: Whittaker v. Val Vista Lakes Community Association

# Legal Briefing: Whittaker v. Val Vista Lakes Community Association

## Executive Summary
This briefing document analyzes the administrative legal proceedings and ultimate decision in the consolidated cases of **Jeremy R. Whittaker v. The Val Vista Lakes Community Association (No. 25F-H045-REL and 25F-H054-REL)**. The dispute centered on the Association’s failure to provide various financial and administrative records within the 10-business-day statutory deadline mandated by Arizona Revised Statute (A.R.S.) § 33-1805.

The Office of Administrative Hearings (OAH) determined that the Val Vista Lakes Community Association (Respondent) wrongfully withheld documents and improperly conditioned the production of records on the completion of an internal "Records Request Form." Consequently, the Administrative Law Judge (ALJ) ordered the Association to pay $1,000.00 in civil penalties and reimburse the Petitioner $1,000.00 in filing fees. The final order was further modified to mandate compliance for all pending and future record requests.

## Analysis of Key Themes

### 1. Statutory Compliance vs. Internal Association Policy
The central conflict involved the hierarchy of state law over internal Association procedures. The Association adopted a "Records Retention and Request Policy" on February 25, 2025, which required members to use a specific form and, in some cases, pay deposits.

*   **The Petitioner’s Stance:** Whittaker argued that A.R.S. § 33-1805 guarantees access to records without the prerequisite of a "signature, contract, or purchase prerequisite." He characterized the Association’s form as an "unlawful obstacle" designed to delay or reset the statutory 10-day clock.
*   **The Association’s Stance:** Counsel for the Association argued that the form was a legitimate tool for "management's efficiency" and to educate members on the statute. They contended that if a member refuses to fill out the form, the Association has no obligation to provide copies.
*   **Judicial Determination:** The ALJ ruled that the failure to use a specific form does not excuse an HOA from responding to a written request. The tribunal found that Whittaker had complied with the statute by submitting his requests in writing.

### 2. The Definition of "Official Records" and Draft Documents
A significant portion of the testimony focused on when a document becomes an "official record" subject to disclosure.

*   **Finalization Defense:** The Association's General Manager, Tamara Swanson, testified that the records retention policy requested on February 27 was not a "record" because it was not signed by the Board President until March 14.
*   **Meeting Minutes:** The Association argued that meeting minutes are not "official records" until the Board approves them, which can take months. 
*   **OAH Ruling:** The tribunal rejected the Association's silence as a valid response. The ALJ noted that even if documents contained privileged information or were in draft form, the Association was required to respond, redact sensitive data, or clarify the request within the 10-day window.

### 3. Privilege and Selective Withholding
The Association attempted to justify the withholding of legal service agreements, invoices, and attorney rate schedules by claiming attorney-client privilege.

*   **Broad Withholding:** The Association admitted to providing "absolutely zero documents" for the records requests in both petitions, largely because the Petitioner refused to use the internal form.
*   **Tribunal Finding:** The ALJ determined that the Association should have produced the documents with redactions for privileged or sensitive information rather than withholding them entirely.

## Key Quotes and Contextual Significance

| Quote | Source | Contextual Significance |
| :--- | :--- | :--- |
| "Failure to deliver within 10 business days is a per se violation of 33-1805A." | Jeremy Whittaker (Petitioner) | Establishes the Petitioner's core legal argument: the statutory timeline is absolute and non-negotiable. |
| "Until a document is signed and executed, it is not a complete and finalized document. Draft documents are not provided on records requests." | Tamara Swanson (General Manager) | Summarizes the Association's defense for delaying production—that a board-approved policy is not a "record" until physically signed. |
| "The association has the absolute right to adopt policies under its bylaws to assist with the operations of the association." | Joshua Bolen (Respondent Counsel) | Highlights the HOA’s belief that internal administrative policies can dictate the terms of statutory compliance. |
| "The fact that the second request was not made on the form, does not excuse Val Vista from at a minimum responding." | ALJ Adam Stone | The decisive legal conclusion: HOAs cannot use a lack of form-filling as a justification for total silence or non-production. |
| "Respondent shall follow the A.R.S. § 33-1805(A) for all pending and future requests." | Modified Order (Aug 26, 2025) | Expands the scope of the ruling beyond the specific petitions to ensure ongoing statutory adherence. |

## Detailed Financial Summary of Rulings

The tribunal issued separate but identical penalties for each of the two petitions filed by the Petitioner.

| Case Number | Statutory Violation | Filing Fee Reimbursement | Civil Penalty | Total Owed |
| :--- | :--- | :--- | :--- | :--- |
| **25F-H045-REL** | A.R.S. § 33-1805 | $500.00 | $500.00 | $1,000.00 |
| **25F-H054-REL** | A.R.S. § 33-1805 | $500.00 | $500.00 | $1,000.00 |
| **Total Combined** | | **$1,000.00** | **$1,000.00** | **$2,000.00** |

## Actionable Insights

### For Homeowners’ Associations
*   **Respond Regardless of Form:** Associations must respond to written record requests within 10 business days, even if the requester does not use a specific internal form. Silence is treated as a statutory violation.
*   **Redact, Don't Withhold:** If a record contains privileged information (e.g., attorney-client communications or sensitive bank details), the HOA must provide a redacted version of the record rather than refusing to produce it entirely.
*   **Clarify Ambiguity:** If a request is broad or unclear, the burden is on the Association to reach out and seek clarification rather than ignoring the request.
*   **Finalization is not a Shield:** A policy approved by the Board in a public meeting may be considered a record even before the physical signature is applied.

### For Homeowners
*   **Written Requests Suffice:** Per A.R.S. § 33-1805, a written request for records is sufficient to trigger the 10-day statutory clock; homeowners are not legally required to adhere to additional HOA-invented contractual hurdles for basic access.
*   **Enforce Deadlines via OAH:** The Office of Administrative Hearings provides a viable path for recourse when an HOA fails to meet the 10-day deadline, including the potential for civil penalties and fee reimbursements.
*   **Burden of Proof:** Petitioners must prove by a "preponderance of the evidence" (that the claim is more probably true than not) that the HOA failed to produce records. Timestamps of emails and evidence of HOA silence are critical.







Study Guide: Jeremy R. Whittaker v. Val Vista Lakes Community Association

# Study Guide: Jeremy R. Whittaker v. Val Vista Lakes Community Association

This study guide provides a comprehensive overview of the administrative hearing cases **25F-H045-REL** and **25F-H054-REL** heard before the Arizona Office of Administrative Hearings (OAH). It analyzes the legal interpretations of A.R.S. § 33-1805, the obligations of homeowners' associations (HOAs) regarding records disclosure, and the procedural history of the dispute between Jeremy R. Whittaker and the Val Vista Lakes Community Association.

---

## I. Key Concepts and Legal Framework

### 1. Arizona Revised Statute § 33-1805
The central pillar of these cases is A.R.S. § 33-1805, which governs the "Records of the association." Key provisions include:
*   **Accessibility:** All financial and other records of the association must be made reasonably available for examination by any member or their designated representative.
*   **Cost of Review:** Associations may not charge a member for making materials available for review/examination.
*   **Statutory Deadlines:** The association has **10 business days** to fulfill a request for examination and **10 business days** to provide copies of requested records.
*   **Copy Fees:** Associations may charge a fee for copies, but it cannot exceed **fifteen cents per page**.
*   **Withholding (33-1805-D):** Certain records may be withheld from disclosure, such as those protected by attorney-client privilege or relating to pending litigation.

### 2. The Definition of "Official Record"
A significant point of contention in these cases was when a document becomes an "official record" subject to request.
*   **Respondent's View:** The Association argued that draft meeting minutes or unexecuted policies are not records. They contended that policies must be signed and minutes must be approved by the Board at a subsequent meeting before they are releasable.
*   **ALJ Ruling:** The Administrative Law Judge (ALJ) determined that the Association cannot simply ignore a request for draft records. If a document contains sensitive or privileged information, it should be redacted or the specific reason for withholding should be communicated.

### 3. Internal Policy vs. State Statute
The Association implemented a "Records Request Policy" and a specific form that required homeowner signatures and purchase agreements as a prerequisite for fulfilling requests. The ALJ ruled that while an Association can adopt policies for efficiency, these internal forms cannot be used as a "legally unenforceable obstacle" to ignore or delay a written request that otherwise complies with state law.

---

## II. Short-Answer Practice Questions

**Q1: What is the mandatory timeframe for an HOA to provide copies of records after a written request is made?**
*   **Answer:** Ten (10) business days.

**Q2: According to the ALJ's final decision, what should an HOA do if they believe a records request is unclear or requires a fee for copies?**
*   **Answer:** The Association should reach out to the petitioner for clarification or inform them of the total cost rather than ignoring the request.

**Q3: What was the Association's justification for not providing the "Records Retention and Request Policy" by the March 13, 2025, deadline?**
*   **Answer:** The Association argued the policy was not "finalized" or "executed" until March 14, 2025, when the board president signed it, even though the board had voted to adopt a sample/draft version on February 25.

**Q4: Under A.R.S. § 33-1805, what is the maximum amount an association can charge for making copies?**
*   **Answer:** Fifteen cents ($0.15) per page.

**Q5: In case 25F-H054-REL, what specific financial records did the Petitioner request that were never produced?**
*   **Answer:** Operating bank statements (January 2024–Present) and reserve account statements.

**Q6: What legal standard did the Petitioner have to meet to prove the Association violated the law?**
*   **Answer:** The burden of proof was a "preponderance of the evidence," meaning the contention is more probably true than not.

---

## III. Essay Prompts for Deeper Exploration

### 1. The Conflict Between Administrative Efficiency and Transparency
The Val Vista Lakes Community Association argued that their new "Records Request Form" was necessary to "streamline the process" and prevent "wasting time" on broad member requests. Conversely, the Petitioner argued this form was an unlawful barrier to access. 
*   **Task:** Evaluate the ALJ’s decision regarding the use of internal forms. Does the ruling suggest that HOAs have no power to regulate how records are requested, or does it merely limit how those regulations are enforced against statutory deadlines?

### 2. The Status of Draft Minutes and Pending Policies
During testimony, Manager Tamara Swanson stated that "draft documents are not provided on records requests" and only "official policy final records" are subject to disclosure.
*   **Task:** Discuss the implications of this stance on HOA transparency. If a board takes several months to approve minutes (as alleged by the Petitioner), how does the withholding of "draft" records impact the members' ability to monitor association governance? Contrast the Association's testimony with the ALJ’s finding that the Association "wrongfully withheld the requested documents."

### 3. Attorney-Client Privilege in HOA Records
The Association withheld legal service agreements and billing records, citing privilege and pending litigation.
*   **Task:** Based on the source context, explain the ALJ's conclusion regarding these "privileged" documents. What is the obligation of an HOA when a request includes both public financial records (like invoices) and potentially privileged information?

---

## IV. Glossary of Important Terms

| Term | Definition |
| :--- | :--- |
| **A.R.S. § 33-1805** | The Arizona statute defining the requirements for HOA records maintenance, member access, and withholding criteria. |
| **Administrative Law Judge (ALJ)** | An independent official (in this case, Adam D. Stone or Velva Moses-Thompson) who presides over hearings and issues decisions on disputes between homeowners and associations. |
| **CC&Rs** | Covenants, Conditions, and Restrictions; the governing documents that outline the rules and requirements for a planned community. |
| **Civil Penalty** | A monetary fine awarded by the ALJ (in this case, $500 per petition) as a punishment for violating statutory obligations. |
| **Motion to Quash** | A legal request to void or stop a subpoena. In these cases, the Association successfully quashed portions of subpoenas requiring witnesses to produce documents, while still requiring their physical appearance. |
| **Office of Administrative Hearings (OAH)** | The independent state agency responsible for conducting evidentiary hearings for matters arising out of state regulation. |
| **Preponderance of the Evidence** | The evidentiary standard in administrative hearings; proof that makes a fact more likely to be true than not. |
| **Subpoena** | A legal order requiring a person to appear at a hearing (e.g., the subpoenas issued for Bryan Patterson and Tamara Swanson). |
| **Wrongful Withholding** | The legal determination that an association failed to provide records they were statutorily obligated to release within the required timeframe. |







Transparency Triumphs: A Deep Dive into the Whittaker v. Val Vista Lakes HOA Ruling

# Transparency Triumphs: A Deep Dive into the Whittaker v. Val Vista Lakes HOA Ruling

### 1. Introduction: The Battle for the Books
For many homeowners in planned communities, requesting access to association records often feels like engaging in a one-sided war of attrition. When boards of directors treat financial ledgers and meeting minutes as state secrets rather than communal property, the resulting friction leads to costly legal disputes. In Arizona, the legal landscape regarding transparency recently shifted in favor of homeowners through the case of *Jeremy R. Whittaker v. The Val Vista Lakes Community Association* (Nos. 25F-H045-REL and 25F-H054-REL). 

This ruling serves as a pivotal victory for member rights, establishing that administrative hurdles and board silence cannot override state-mandated transparency. The case was marked by particular urgency, as Petitioner Whittaker sought access to legal fee structures and service agreements—a request he argued was critical given the documented disciplinary history of the Association’s counsel regarding inflated or misleading HOA fee practices.

### 2. The Statutory Standard: A.R.S. § 33-1805 Explained
Arizona law provides a clear, non-negotiable framework for record transparency through A.R.S. § 33-1805. Under this statute, all financial and other records of an association must be made "reasonably available" for examination by a member or their designated representative.

The statute imposes two primary obligations on Homeowners Associations (HOAs):
*   **The 10-Business-Day Deadline:** Upon receiving a request to examine records or a request to purchase copies, the association has exactly 10 business days to fulfill that request.
*   **Reasonable Availability:** Associations are prohibited from charging for the review of materials and may only charge a maximum of fifteen cents per page for copies.

### 3. Timeline of a Dispute: From Request to Deadlock
The conflict began in early 2025 when Whittaker attempted to exercise his statutory rights. The Association’s refusal to respond created a month-long deadlock:

*   **February 25, 2025:** The Board of Directors votes to adopt a new records retention and member request policy.
*   **February 27, 2025:** Whittaker submits written requests for:
    *   **Records retention policies and meeting minutes** (specifically the exact version adopted on Feb 25).
    *   **Attorney service agreements and fee structures**, including rate schedules, invoices, and conflict-of-interest waivers.
*   **March 13, 2025:** The statutory 10-business-day deadline expires for the initial requests. The Association provides no documents and no correspondence.
*   **March 21, 2025:** Whittaker submits a second request for:
    *   **Operating and reserve bank statements** (January 2024 to present) and **Insurance Claims**.
*   **March 24, 2025:** Association counsel reiterates that no records will be provided unless Whittaker completes a specific internal "Records Request Form."

By the time of the hearing, not a single document had been produced, and the Association maintained that its silence was legally justified.

### 4. The Association’s Defenses: "Unsigned" Policies and Mandatory Forms
During the proceedings, the Val Vista Lakes HOA relied on technicalities to justify withholding documents. These arguments were meticulously picked apart during the hearing.

**The "Draft" Defense**
The Association argued that the records retention policy requested on February 27 was not a "final" record because it had not been signed by the board president until March 14. They claimed that clerical additions—such as filling in an email address—meant the document was a "draft" and exempt from disclosure. However, the ALJ noted that the Board voted to adopt the policy on February 25. Under Arizona law, once a board votes, the document becomes a record of the association’s actions, regardless of whether a signature is applied weeks later.

**The "Form Barrier" and "Examination" Defense**
HOA counsel Joshua Bolen argued that the "10-day clock" only applies after a member has already performed a physical examination of records. Furthermore, the HOA contended that members were required to use a specific internal form. This form contained "compulsory purchase" language and, critically, lacked the statutory option for a member to simply inspect records for free. The Petitioner argued this was an unlawful obstacle designed to force homeowners into a contract for paid copies.

### 5. The ALJ Decision: Why the HOA Lost
In his August 8, 2025, decision, Administrative Law Judge (ALJ) Adam D. Stone found the Association’s conduct to be a clear violation of A.R.S. § 33-1805(A). The Judge dismissed the Association’s attempt to "reset the clock" through internal policies.

> "No response by Val Vista was simply unacceptable, and in violation of the statute."

The ruling clarified that while an association may adopt policies for administrative ease, it cannot use those policies as a shield to ignore written requests. The ALJ specifically noted in Finding 12 that if the Association had concerns about privilege or fees, they had a duty to reach out to the Petitioner and provide redacted versions within the 10-day window rather than ignoring him entirely.

### 6. The Financial Impact: Filing Fees and Civil Penalties
The failure to comply with statutory deadlines resulted in direct financial consequences for the Association. The following table summarizes the awards granted:

**Judgment Summary: Val Vista Lakes Community Association**

| Case Number | Filing Fee Reimbursement | Civil Penalty Awarded | Total Awarded to Petitioner |
| :--- | :--- | :--- | :--- |
| 25F-H045-REL | $500.00 | $500.00 | $1,000.00 |
| 25F-H054-REL | $500.00 | $500.00 | $1,000.00 |
| **Total** | **$1,000.00** | **$1,000.00** | **$2,000.00** |

### 7. Closing Takeaways for Homeowners
The *Whittaker* ruling, bolstered by established case law, provides essential "Know Your Rights" insights for every Arizona homeowner:

*   **The 10-Day Clock is Absolute:** As established in *Brown v. Carravita (2017)* and *Burns v. West Laurel (2001)*, an HOA cannot delay or reset the 10-business-day response period by demanding internal forms. Silence after 10 days is a *per se* violation.
*   **Drafts vs. Finals:** Boards cannot indefinitely shield policies or minutes by claiming they are in "draft" status. If a board has voted to adopt a policy, it is an official record.
*   **Forms are Optional:** A specific HOA form is not a prerequisite for a valid request. If your written request (e.g., an email) is clear, the HOA must fulfill it. Any form that lacks an "inspection" option or requires a "compulsory purchase" commitment is legally defective.
*   **Privilege Requires Redaction:** Associations cannot withhold entire sets of records by claiming "privilege." They must provide the non-privileged portions and redact only the protected data (such as sensitive legal advice).

### 8. Conclusion: A New Precedent for Pending Requests
Following the initial ruling, Whittaker filed a "Motion for Clarification" to ensure the Association could not continue its pattern of withholding under new excuses. On August 26, 2025, Judge Stone issued a powerful supplemental order, modifying the decision to state explicitly that the Association must follow A.R.S. § 33-1805(A) for **"all pending and future requests."**

This case stands as a firm reminder that homeowner persistence is vital. State law guarantees the right to transparency, but it is the vigilance of members that holds associations accountable. When boards attempt to place procedural hurdles in front of statutory rights, the law provides a clear path to justice through the Office of Administrative Hearings.



Case Participants

Petitioner Side

  • Jeremy R. Whittaker (Petitioner)
    Appeared on his own behalf

Respondent Side

  • Joshua M. Bolen (Counsel for Respondent)
    CHDB Law LLP
  • Vicki Goslin (Counsel)
    CHDB Law LLP
    Listed on the service list for Respondent
  • Bryan Patterson (Witness / HOA President)
    The Val Vista Lakes Community Association
    Subpoenaed by Petitioner to appear at the hearing
  • Tamara Swanson (Witness / Acting General Manager)
    The Val Vista Lakes Community Association
    Testified regarding the association's records and policies

Neutral Parties

  • Adam D. Stone (Administrative Law Judge)
    Office of Administrative Hearings
    Presided over the hearing and issued the final decision
  • Velva Moses-Thompson (Administrative Law Judge)
    Office of Administrative Hearings
    Issued pre-hearing orders and ruled on motions
  • Susan Nicolson (Commissioner)
    Arizona Department of Real Estate
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