Steven Kramer vs. Camelback House, Inc.

Case Summary

Case ID 21F-H2121063-REL
Agency ADRE
Tribunal OAH
Decision Date 2021-09-27
Administrative Law Judge Adam D. Stone
Outcome full
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Steven Kramer Counsel
Respondent Camelback House, Inc. Counsel Emily Cooper, Esq.

Alleged Violations

ARIZ. REV. STAT. § 33-1242(C)

Outcome Summary

The Administrative Law Judge found that the Respondent, Camelback House, Inc., violated ARIZ. REV. STAT. § 33-1242(C) by failing to properly and timely respond to the Petitioner's response to a Notice of Violation. Petitioner Steven Kramer was deemed the prevailing party and was awarded the reimbursement of his $500.00 filing fee.

Key Issues & Findings

Failure to properly respond to Petitioner's response to a Notice of Violation

The Respondent violated the statute by failing to provide a timely written response to the unit owner (Petitioner) within ten business days of receiving the unit owner's response to a Notice of Violation. The Tribunal also concluded that the original Notice of Violation failed to sufficiently identify the first and last name of the person who observed the violation, as required by the statute.

Orders: Respondent must reimburse the Petitioner the filing fees of $500.00 within 30 days.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • ARIZ. REV. STAT. § 33-1242(C)
  • Tierra Ranchos Homeowners Ass'n v. Kitchukov, 216 Ariz. 195, 165 P.3d 173 (App. 2007)

Analytics Highlights

Topics: HOA violation response time, notice of violation requirements, filing fee refund
Additional Citations:

  • ARIZ. REV. STAT. § 33-1242(C)
  • Tierra Ranchos Homeowners Ass'n v. Kitchukov

Video Overview

Audio Overview

Decision Documents

21F-H2121063-REL Decision – 913417.pdf

Uploaded 2026-01-23T17:39:01 (113.9 KB)

Questions

Question

How long does my HOA have to respond after I send a written response to a violation notice?

Short Answer

The HOA must respond within 10 business days of receiving your certified mail response.

Detailed Answer

Under Arizona law, if a unit owner responds to a violation notice via certified mail, the association is statutorily required to provide a written explanation within ten business days.

Alj Quote

Within ten business days after receipt of the certified mail containing the response from the unit owner, the association shall respond to the unit owner with a written explanation regarding the notice

Legal Basis

ARIZ. REV. STAT. § 33-1242(C)

Topic Tags

  • timelines
  • violation notices
  • communication

Question

If the HOA's original violation notice was perfect, do they still have to reply to my response?

Short Answer

Yes. Even if the original notice contained all required details, the HOA must still send a response letter.

Detailed Answer

The ALJ determined that the statutory phrase 'unless previously provided' only excuses the HOA from repeating specific detailed information (like the date and observer's name) if it was already in the first notice. It does not excuse the HOA from the obligation to send a response letter entirely.

Alj Quote

First, the Tribunal believes that the “unless previously provided in the notice of violation” clause, only excuses the detailed written information, not the letter itself. Thus, the Tribunal believes that the statute requires a written response within 10 days of receiving the homeowner’s response to the notice of violation.

Legal Basis

ARIZ. REV. STAT. § 33-1242(C)

Topic Tags

  • legal interpretation
  • HOA obligations
  • violation notices

Question

Does the HOA have to tell me the specific name of the person who reported my violation?

Short Answer

Yes. The notice must include the first and last name of the person who observed the violation.

Detailed Answer

The statute explicitly requires the HOA to provide the first and last name of the observer. A general statement that an item was noted during an inspection is insufficient if it does not identify the specific observer.

Alj Quote

3. The first and last name of the person or persons who observed the violation.

Legal Basis

ARIZ. REV. STAT. § 33-1242(C)(3)

Topic Tags

  • due process
  • violation notices
  • observer identity

Question

Is an automated signature on a violation letter enough to identify who saw the violation?

Short Answer

Not necessarily. If the letter doesn't explicitly state that the signer was the one who observed the violation, an auto-signature is insufficient.

Detailed Answer

In this case, the ALJ found that an auto-populated signature at the bottom of a form letter was not sufficient to satisfy the requirement of identifying the observer, particularly when the text only referred vaguely to a 'recent inspection' without stating who performed it.

Alj Quote

The only time a first and last name is used is in the signature block, which Ms. Smith testified was auto-populated. … This does not state who observed the violation. … The Administrative Law Judge does not find this sufficient notice under the statute.

Legal Basis

ARIZ. REV. STAT. § 33-1242(C)(3)

Topic Tags

  • evidence
  • violation notices
  • signatures

Question

What happens if I win my hearing against the HOA?

Short Answer

You may be deemed the prevailing party and awarded reimbursement for your filing fees.

Detailed Answer

If the homeowner proves the HOA violated the statute, the ALJ can order the HOA to reimburse the homeowner's filing fees (in this case, $500) within a set timeframe.

Alj Quote

IT IS ORDERED that Petitioner is deemed the prevailing party and is entitled to his filing fees of $500.00, and Respondent must reimburse the same within 30 days.

Legal Basis

Order

Topic Tags

  • remedies
  • filing fees
  • prevailing party

Question

What is the burden of proof for a homeowner in an administrative hearing?

Short Answer

Preponderance of the evidence.

Detailed Answer

The homeowner must prove their case by showing that their contention is more probably true than not. This is based on the weight of the evidence, not just the number of witnesses.

Alj Quote

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated ARIZ. REV. STAT. § 33-1242(C). … “A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.”

Legal Basis

ARIZ. ADMIN. CODE R2-19-119

Topic Tags

  • legal standards
  • burden of proof
  • evidence

Case

Docket No
21F-H2121063-REL
Case Title
Steven Kramer vs. Camelback House, Inc.
Decision Date
2021-09-27
Alj Name
Adam D. Stone
Tribunal
OAH
Agency
ADRE

Questions

Question

How long does my HOA have to respond after I send a written response to a violation notice?

Short Answer

The HOA must respond within 10 business days of receiving your certified mail response.

Detailed Answer

Under Arizona law, if a unit owner responds to a violation notice via certified mail, the association is statutorily required to provide a written explanation within ten business days.

Alj Quote

Within ten business days after receipt of the certified mail containing the response from the unit owner, the association shall respond to the unit owner with a written explanation regarding the notice

Legal Basis

ARIZ. REV. STAT. § 33-1242(C)

Topic Tags

  • timelines
  • violation notices
  • communication

Question

If the HOA's original violation notice was perfect, do they still have to reply to my response?

Short Answer

Yes. Even if the original notice contained all required details, the HOA must still send a response letter.

Detailed Answer

The ALJ determined that the statutory phrase 'unless previously provided' only excuses the HOA from repeating specific detailed information (like the date and observer's name) if it was already in the first notice. It does not excuse the HOA from the obligation to send a response letter entirely.

Alj Quote

First, the Tribunal believes that the “unless previously provided in the notice of violation” clause, only excuses the detailed written information, not the letter itself. Thus, the Tribunal believes that the statute requires a written response within 10 days of receiving the homeowner’s response to the notice of violation.

Legal Basis

ARIZ. REV. STAT. § 33-1242(C)

Topic Tags

  • legal interpretation
  • HOA obligations
  • violation notices

Question

Does the HOA have to tell me the specific name of the person who reported my violation?

Short Answer

Yes. The notice must include the first and last name of the person who observed the violation.

Detailed Answer

The statute explicitly requires the HOA to provide the first and last name of the observer. A general statement that an item was noted during an inspection is insufficient if it does not identify the specific observer.

Alj Quote

3. The first and last name of the person or persons who observed the violation.

Legal Basis

ARIZ. REV. STAT. § 33-1242(C)(3)

Topic Tags

  • due process
  • violation notices
  • observer identity

Question

Is an automated signature on a violation letter enough to identify who saw the violation?

Short Answer

Not necessarily. If the letter doesn't explicitly state that the signer was the one who observed the violation, an auto-signature is insufficient.

Detailed Answer

In this case, the ALJ found that an auto-populated signature at the bottom of a form letter was not sufficient to satisfy the requirement of identifying the observer, particularly when the text only referred vaguely to a 'recent inspection' without stating who performed it.

Alj Quote

The only time a first and last name is used is in the signature block, which Ms. Smith testified was auto-populated. … This does not state who observed the violation. … The Administrative Law Judge does not find this sufficient notice under the statute.

Legal Basis

ARIZ. REV. STAT. § 33-1242(C)(3)

Topic Tags

  • evidence
  • violation notices
  • signatures

Question

What happens if I win my hearing against the HOA?

Short Answer

You may be deemed the prevailing party and awarded reimbursement for your filing fees.

Detailed Answer

If the homeowner proves the HOA violated the statute, the ALJ can order the HOA to reimburse the homeowner's filing fees (in this case, $500) within a set timeframe.

Alj Quote

IT IS ORDERED that Petitioner is deemed the prevailing party and is entitled to his filing fees of $500.00, and Respondent must reimburse the same within 30 days.

Legal Basis

Order

Topic Tags

  • remedies
  • filing fees
  • prevailing party

Question

What is the burden of proof for a homeowner in an administrative hearing?

Short Answer

Preponderance of the evidence.

Detailed Answer

The homeowner must prove their case by showing that their contention is more probably true than not. This is based on the weight of the evidence, not just the number of witnesses.

Alj Quote

In this proceeding, Petitioner bears the burden of proving by a preponderance of the evidence that Respondent violated ARIZ. REV. STAT. § 33-1242(C). … “A preponderance of the evidence is such proof as convinces the trier of fact that the contention is more probably true than not.”

Legal Basis

ARIZ. ADMIN. CODE R2-19-119

Topic Tags

  • legal standards
  • burden of proof
  • evidence

Case

Docket No
21F-H2121063-REL
Case Title
Steven Kramer vs. Camelback House, Inc.
Decision Date
2021-09-27
Alj Name
Adam D. Stone
Tribunal
OAH
Agency
ADRE

Case Participants

Petitioner Side

  • Steven Kramer (petitioner)
    Appeared and testified on his own behalf.

Respondent Side

  • Emily Cooper (attorney)
    Camelback House, Inc.
  • Laura Smith (witness, community manager)
    Camelback House, Inc.
    Current Community Manager for the Association since February 2021.
  • Rick Williams (community manager)
    Association
    Community Manager for the Association who sent the Notice of Violation in July 2020; signature on the notice was automated.

Neutral Parties

  • Adam D. Stone (ALJ)
    Office of Administrative Hearings
  • Judy Lowe (Commissioner)
    Arizona Department of Real Estate
  • AHansen (ADRE staff)
    Arizona Department of Real Estate
    Recipient of the transmitted order.
  • djones (ADRE staff)
    Arizona Department of Real Estate
    Recipient of the transmitted order.
  • DGardner (ADRE staff)
    Arizona Department of Real Estate
    Recipient of the transmitted order.