Brian & Rosalie Gordon v. Tucson Estate No. Two Owner’s Association

Case Summary

Case ID 24F-H043-REL
Agency ADRE
Tribunal OAH
Decision Date 2024-07-10
Administrative Law Judge Samuel Fox
Outcome partial
Filing Fees Refunded $2,000.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Brian Gordon and Rosalie Gordon Counsel
Respondent Tucson Estate No. Two Owner's Association Counsel Jason Smith

Alleged Violations

Bylaws Article 10; Finance Committee rules
A.R.S. § 33-1805; Bylaws Article 10
A.R.S. § 33-1805; Bylaws Article 10
A.R.S. § 33-1805; Bylaws Article 10

Outcome Summary

Petitioners were deemed the prevailing party regarding Petition Issues 1 and 4, and Respondent was deemed the prevailing party regarding Issues 2 and 3. Respondent was ordered to pay Petitioners $1,000.00 of the filing fee. Respondent was also directed to comply with Community Documents and A.R.S. § 33-1805 going forward. No Civil Penalty was levied.

Why this result: Petitioners failed to meet the burden of proof for Complaints 2 and 3, establishing that Respondent violated A.R.S. § 33-1805 or failed to abide by Community Documents, because Respondent provided all available records or offered additional reports.

Key Issues & Findings

Violation of Community Documents by not recording and making available the minutes of all Finance Committee Meetings held in 2023.

Petitioners requested minutes for five 2023 Finance Committee Meetings. The Committee rules required minutes of its meetings as a permanent record of its actions. The Respondent failed to record meeting minutes as required.

Orders: Respondent directed to comply with the requirements of its Community Documents going forward.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1805
  • A.R.S. § 10-11601
  • Bylaws Article 10

Violation by not keeping and making financial and other HOA business documentation (Budget Working Papers) available for review.

Petitioners requested copies of Budget Working Papers. Respondent provided all available documents (unapproved budget, general ledger, and draft), maintaining only one version of a proprietary spreadsheet. Petitioners failed to meet their burden to prove Respondent did not make records available.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1805
  • A.R.S. § 10-11601
  • Bylaws Article 10

Violation by not keeping and making financial and other HOA business documentation (Accounts Payable journal with GL detail) available for review.

Petitioners requested Accounts Payable journal/reports multiple times. Respondent provided copies of available accounts payable reports (check receipts and general ledger). When Respondent later identified an additional detailed report available for purchase, Petitioners refused it.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Cited:

  • A.R.S. § 33-1805
  • A.R.S. § 10-11601
  • Bylaws Article 10

Violation by not keeping and making financial and other HOA business documentation (IRS Tax filings and backup documentation) available for review.

Petitioners requested IRS Tax filings. Respondent initially provided only photocopies of two pages of the 1120-h form, missing schedules and backup documentation. Respondent failed to provide full tax returns or backup documentation in a timely manner (within ten business days).

Orders: Respondent is directed to comply with the requirements of A.R.S. § 33-1805 going forward.

Filing fee: $500.00, Fee refunded: Yes

Disposition: petitioner_win

Cited:

  • A.R.S. § 33-1805
  • A.R.S. § 10-11601
  • Bylaws Article 10

Analytics Highlights

Topics: HOA records dispute, Finance Committee minutes, budget working papers, accounts payable journal, IRS tax filings, record retention, A.R.S. § 33-1805 violation
Additional Citations:

  • A.R.S. § 33-1805
  • A.R.S. § 10-11601
  • Bylaws Article 10
  • A.R.S. § 32-2199.02

Video Overview

Audio Overview

Decision Documents

24F-H043-REL Decision – 1176916.pdf

Uploaded 2026-01-23T18:07:38 (53.5 KB)

24F-H043-REL Decision – 1198119.pdf

Uploaded 2026-01-23T18:07:41 (203.0 KB)

24F-H043-REL Decision – 1200350.pdf

Uploaded 2026-01-23T18:07:45 (37.2 KB)

Questions

Question

Is my HOA required to keep minutes for advisory committees?

Short Answer

Yes, if the community documents (like a committee charter or policy) state that minutes must be kept.

Detailed Answer

Even if an HOA argues a committee is only 'advisory' and doesn't take 'actions,' the ALJ ruled that activities like advising, reviewing, and recommending constitute 'actions' within the scope of the committee's duties. Therefore, if the committee's rules say minutes must be kept, failing to do so violates the community documents.

Alj Quote

When the Committee advised, assisted, reviewed, analyzed, recommended, or otherwise took action within the parameters of its Responsibilities and Duties, that was an 'action' by the Committee as established by the Board.

Legal Basis

Community Documents / Bylaws

Topic Tags

  • meeting minutes
  • committees
  • record keeping

Question

Can I demand that the HOA create a specific report to answer my financial questions?

Short Answer

No, the HOA is not required to create new documents that do not already exist.

Detailed Answer

The law requires the HOA to make existing records available for examination. It does not compel the HOA to generate new reports, compile data in a specific format, or create documents they do not currently possess to satisfy a homeowner's request.

Alj Quote

It does not require Respondent to provide documents that it does not have nor does it require Respondent to create documents in response to a request.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • financial records
  • document creation
  • requests

Question

If the management company holds the records, can the HOA claim they don't have them?

Short Answer

No, records held by the management company are considered to be in the HOA's custody.

Detailed Answer

The ALJ explicitly ruled that documents in the custody of the management agent (e.g., AAM) are legally in the custody of the HOA. The HOA is obligated to provide them to members upon request.

Alj Quote

Documents in the custody of AAM are in the custody of Respondent, and Respondent is obligated to provide them to members under A.R.S. § 33-1805.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • management company
  • record custody
  • access to records

Question

Are personal notes taken by committee members considered official HOA records?

Short Answer

No, personal notes or drafts on personal devices are generally not HOA records.

Detailed Answer

The ALJ found that notes, drafts, edits, or comments made by committee members on their personal versions of documents were not records of the Association if the Association did not collect, track, or record them.

Alj Quote

Any notes, drafts, edits, or comments that committee members made on their personal versions were not records of Respondent, which did not collect, track, or record the committee members’ individual notes.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • personal notes
  • official records
  • committees

Question

Does the HOA have to provide previous drafts of a budget or 'working papers'?

Short Answer

Only if they actually kept them. If they overwrite the file, they don't have to produce previous versions.

Detailed Answer

In this case, the HOA used a single spreadsheet that was updated and overwritten as the budget process moved forward. The ALJ ruled that since the HOA did not maintain multiple versions, they were not required to produce previous drafts they no longer possessed.

Alj Quote

Respondent only maintained one version of the spreadsheet, and when changes were made, the spreadsheet was updated… Petitioners failed to meet their burden to support that Respondent did not make records available for review.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • budget
  • draft documents
  • record retention

Question

Is providing the first two pages of a tax return sufficient to fulfill a records request?

Short Answer

No, the HOA must provide the complete tax return and backup documentation.

Detailed Answer

The ALJ found the HOA in violation for providing only the first two pages of Form 1120-H. The homeowner was entitled to the complete tax form and the backup documentation (which the management company or CPA had access to) within 10 days.

Alj Quote

The preponderance of the evidence establishes that Petitioners did not receive full copies of Respondent’s tax returns or backup documentation for the tax returns within ten days of their respective October requests.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • tax returns
  • financial records
  • transparency

Question

Can the ALJ enforce IRS regulations or the Nonprofit Corporation Act during this hearing?

Short Answer

No, the ALJ's jurisdiction is limited to Planned Community statutes and Community Documents.

Detailed Answer

The Administrative Law Judge explicitly stated that the tribunal is not authorized to adjudicate complaints arising from the Arizona Nonprofit Corporations Act or IRS regulations, only Title 33 (Planned Communities) and the specific HOA documents.

Alj Quote

This Tribunal is not authorized to adjudicate complaints arising from the Arizona Nonprofit Corporations Act, Internal Revenue Service regulations, or other laws or regulations.

Legal Basis

A.R.S. § 32-2199

Topic Tags

  • jurisdiction
  • legal authority
  • IRS
  • nonprofit act

Question

If I win my hearing against the HOA, can I get my filing fee back?

Short Answer

Yes, the ALJ has the discretion to order the HOA to reimburse the filing fee.

Detailed Answer

In this case, because the homeowners prevailed on two of their four issues, the ALJ ordered the HOA to pay the homeowners $1,000.00 (half of the $2,000 filing fee).

Alj Quote

IT IS ORDERED that Respondent pay Petitioners the filing fee of $1,000.00, to be paid directly to Petitioners within thirty (30) days of this Order.

Legal Basis

A.R.S. § 32-2199.02

Topic Tags

  • filing fees
  • penalties
  • reimbursement

Case

Docket No
24F-H043-REL
Case Title
Brian Gordon and Rosalie Gordon v. Tucson Estate No. Two Owner's Association
Decision Date
2024-07-10
Alj Name
Samuel Fox
Tribunal
OAH
Agency
ADRE

Questions

Question

Is my HOA required to keep minutes for advisory committees?

Short Answer

Yes, if the community documents (like a committee charter or policy) state that minutes must be kept.

Detailed Answer

Even if an HOA argues a committee is only 'advisory' and doesn't take 'actions,' the ALJ ruled that activities like advising, reviewing, and recommending constitute 'actions' within the scope of the committee's duties. Therefore, if the committee's rules say minutes must be kept, failing to do so violates the community documents.

Alj Quote

When the Committee advised, assisted, reviewed, analyzed, recommended, or otherwise took action within the parameters of its Responsibilities and Duties, that was an 'action' by the Committee as established by the Board.

Legal Basis

Community Documents / Bylaws

Topic Tags

  • meeting minutes
  • committees
  • record keeping

Question

Can I demand that the HOA create a specific report to answer my financial questions?

Short Answer

No, the HOA is not required to create new documents that do not already exist.

Detailed Answer

The law requires the HOA to make existing records available for examination. It does not compel the HOA to generate new reports, compile data in a specific format, or create documents they do not currently possess to satisfy a homeowner's request.

Alj Quote

It does not require Respondent to provide documents that it does not have nor does it require Respondent to create documents in response to a request.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • financial records
  • document creation
  • requests

Question

If the management company holds the records, can the HOA claim they don't have them?

Short Answer

No, records held by the management company are considered to be in the HOA's custody.

Detailed Answer

The ALJ explicitly ruled that documents in the custody of the management agent (e.g., AAM) are legally in the custody of the HOA. The HOA is obligated to provide them to members upon request.

Alj Quote

Documents in the custody of AAM are in the custody of Respondent, and Respondent is obligated to provide them to members under A.R.S. § 33-1805.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • management company
  • record custody
  • access to records

Question

Are personal notes taken by committee members considered official HOA records?

Short Answer

No, personal notes or drafts on personal devices are generally not HOA records.

Detailed Answer

The ALJ found that notes, drafts, edits, or comments made by committee members on their personal versions of documents were not records of the Association if the Association did not collect, track, or record them.

Alj Quote

Any notes, drafts, edits, or comments that committee members made on their personal versions were not records of Respondent, which did not collect, track, or record the committee members’ individual notes.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • personal notes
  • official records
  • committees

Question

Does the HOA have to provide previous drafts of a budget or 'working papers'?

Short Answer

Only if they actually kept them. If they overwrite the file, they don't have to produce previous versions.

Detailed Answer

In this case, the HOA used a single spreadsheet that was updated and overwritten as the budget process moved forward. The ALJ ruled that since the HOA did not maintain multiple versions, they were not required to produce previous drafts they no longer possessed.

Alj Quote

Respondent only maintained one version of the spreadsheet, and when changes were made, the spreadsheet was updated… Petitioners failed to meet their burden to support that Respondent did not make records available for review.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • budget
  • draft documents
  • record retention

Question

Is providing the first two pages of a tax return sufficient to fulfill a records request?

Short Answer

No, the HOA must provide the complete tax return and backup documentation.

Detailed Answer

The ALJ found the HOA in violation for providing only the first two pages of Form 1120-H. The homeowner was entitled to the complete tax form and the backup documentation (which the management company or CPA had access to) within 10 days.

Alj Quote

The preponderance of the evidence establishes that Petitioners did not receive full copies of Respondent’s tax returns or backup documentation for the tax returns within ten days of their respective October requests.

Legal Basis

A.R.S. § 33-1805

Topic Tags

  • tax returns
  • financial records
  • transparency

Question

Can the ALJ enforce IRS regulations or the Nonprofit Corporation Act during this hearing?

Short Answer

No, the ALJ's jurisdiction is limited to Planned Community statutes and Community Documents.

Detailed Answer

The Administrative Law Judge explicitly stated that the tribunal is not authorized to adjudicate complaints arising from the Arizona Nonprofit Corporations Act or IRS regulations, only Title 33 (Planned Communities) and the specific HOA documents.

Alj Quote

This Tribunal is not authorized to adjudicate complaints arising from the Arizona Nonprofit Corporations Act, Internal Revenue Service regulations, or other laws or regulations.

Legal Basis

A.R.S. § 32-2199

Topic Tags

  • jurisdiction
  • legal authority
  • IRS
  • nonprofit act

Question

If I win my hearing against the HOA, can I get my filing fee back?

Short Answer

Yes, the ALJ has the discretion to order the HOA to reimburse the filing fee.

Detailed Answer

In this case, because the homeowners prevailed on two of their four issues, the ALJ ordered the HOA to pay the homeowners $1,000.00 (half of the $2,000 filing fee).

Alj Quote

IT IS ORDERED that Respondent pay Petitioners the filing fee of $1,000.00, to be paid directly to Petitioners within thirty (30) days of this Order.

Legal Basis

A.R.S. § 32-2199.02

Topic Tags

  • filing fees
  • penalties
  • reimbursement

Case

Docket No
24F-H043-REL
Case Title
Brian Gordon and Rosalie Gordon v. Tucson Estate No. Two Owner's Association
Decision Date
2024-07-10
Alj Name
Samuel Fox
Tribunal
OAH
Agency
ADRE

Case Participants

Petitioner Side

  • Brian Gordon (petitioner)
  • Rosalie Gordon (petitioner)
  • James Tilly (witness)
    Member of Respondent who testified.
  • Leonard Vidovic (witness)
    Also referred to as Leonard Judbec.

Respondent Side

  • Jason E. Smith (HOA attorney)
    SMITH & WAMSLEY, PLLC
  • Sean K. Moynihan (attorney)
    Smith & Wamsley, PLLC
  • Mandy Bates (property manager)
    Associated Asset Management
    Community Manager for Tucson Estates No. Two Owner's Association.
  • Trudy Peterson (finance chair)
    Treasurer and Finance Chair.
  • Rose Spank (board member)
    HOA President in 2012.
  • Janelle Richmond (board member)
    HOA Secretary in 2012.
  • Sharon Matthews (AAM staff)
    AAM
    Referenced in emails regarding accounting procedures (also referred to as Karen Matthews).

Neutral Parties

  • Samuel Fox (ALJ)
    OAH
    Administrative Law Judge for the decision and hearing.
  • Sondra J. Vanella (ALJ)
    OAH
    Signed the initial Order Setting Hearing.
  • Susan Nicolson (ADRE Commissioner)
    Arizona Department of Real Estate
  • vnunez (ADRE staff)
    Arizona Department of Real Estate
    Listed on transmission/service list.
  • djones (ADRE staff)
    Arizona Department of Real Estate
    Listed on transmission/service list.
  • labril (ADRE staff)
    Arizona Department of Real Estate
    Listed on transmission/service list.
  • mneat (ADRE staff)
    Arizona Department of Real Estate
    Listed on transmission/service list.
  • lrecchia (ADRE staff)
    Arizona Department of Real Estate
    Listed on transmission/service list.
  • gosborn (ADRE staff)
    Arizona Department of Real Estate
    Listed on transmission/service list.

Holzman, Andrew -v- Emerald Springs Homeowners Association

Case Summary

Case ID 08F-H089003-BFS
Agency DFBLS
Tribunal OAH
Decision Date 2008-10-28
Administrative Law Judge Lewis D. Kowal
Outcome no
Filing Fees Refunded $500.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Andrew Holzman Counsel
Respondent Emerald Springs Homeowners Association Counsel Jason Smith

Alleged Violations

CC&R Sec. 3.16(1); CC&R Sec. 3.27

Outcome Summary

The ALJ ruled in favor of the Respondent (HOA), finding that the Board acted appropriately in approving a 5-foot pool fence despite CC&R restrictions limiting height to 4 feet. The ALJ concluded that the HOA is required to comply with the County ordinance mandating a minimum 5-foot height for pool fences, which overrides the conflicting CC&R provision.

Why this result: Petitioner failed to prevail because the CC&R provisions sought to be enforced were contrary to a County ordinance requiring higher fences for safety.

Key Issues & Findings

Violation of fence height restrictions regarding neighbor's pool fence

Petitioner alleged the HOA violated CC&Rs by approving a neighbor's plan for a pool fence at least 5 feet in height, whereas the CC&Rs restrict fence height to 4 feet. The HOA argued it must comply with a County ordinance requiring pool fences to be a minimum of 5 feet.

Orders: No action is required of the Association with respect to the Petition.

Filing fee: $500.00, Fee refunded: No

Disposition: respondent_win

Decision Documents

08F-H089003-BFS Decision – 201322.pdf

Uploaded 2026-01-25T15:23:42 (95.3 KB)





Briefing Doc – 08F-H089003-BFS


Administrative Law Judge Decision: Holzman v. Emerald Springs Homeowners Association

Executive Summary

The dispute in Andrew Holzman v. Emerald Springs Homeowners Association (No. 08F-H089003-BFS) centers on the conflict between private residential restrictive covenants and municipal safety ordinances. The Petitioner, Andrew Holzman, alleged that the Emerald Springs Homeowners Association (the “Association”) violated its Amended and Restated Declaration of Covenants, Conditions and Restrictions (CC&Rs) by approving a neighbor’s pool fence that exceeded height limitations.

The Administrative Law Judge (ALJ) determined that while the Association’s CC&Rs mandate a maximum fence height of four feet for certain areas, La Paz County ordinance requires pool safety fences to be a minimum of five feet high. The ruling concludes that an association cannot be compelled to enforce CC&Rs that conflict with the law. Consequently, the Association’s approval of the five-foot fence was upheld as a necessary compliance with county safety requirements.

——————————————————————————–

Case Overview and Parties

Location

Andrew Holzman

Petitioner

Lot 24, Emerald Springs

Emerald Springs HOA

Respondent

Phoenix/La Paz County, Arizona

Waymen & Carolyn Dekens

Involved Third Party

Lot 23, Emerald Springs (Neighbors)

The dispute arose when the owners of Lot 23 proposed extensive landscaping, including a pool with waterfalls and a safety fence. Mr. Holzman, residing on the adjacent Lot 24, challenged the approval on the grounds that the fence would obstruct his view of the Colorado River.

——————————————————————————–

Alleged Violations of CC&Rs

The Petitioner cited two specific sections of the Association’s CC&Rs as the basis for his complaint:

1. Section 3.16(1): Stipulates that fences and walls starting 130 feet from the front property line and extending toward the river may not exceed four feet in height and must be of an “open type face.”

2. Section 3.27: Mandates that back and front yard fences must not exceed four feet in height (open type), while side yard fences must not exceed six feet (constructed of wood, concrete block, or similar materials).

The core of the Petitioner’s argument was that the Association approved a fence for Lot 23 that reached at least five feet in height, thereby violating the four-foot restriction in Section 3.16(1) and the back yard provisions of Section 3.27.

——————————————————————————–

Findings of Fact

Board Approval and Meeting Discrepancies

On June 21, 2008, the Association Board met to discuss the proposed pool for Lot 23. The nature of this meeting and the subsequent approval were subjects of significant testimony:

Petitioner’s View: Mr. Holzman, attending telephonically, contended that the Board approved the construction of the pool and fence despite his concerns about view obstruction.

Association’s View: The Board President testified that the Board only approved the “concept” of the pool, conditioned on future engineering surveys and landscaping plans. They argued no formal written plans were approved during that session.

Official Record: Meeting minutes and subsequent emails from the Board Secretary (Judy Jerrels) indicated that plans were indeed “passed around” and “conditionally approved,” with the understanding that revised plans would follow.

The Conflict of Regulations

The ALJ found the following facts critical to the final determination:

County Requirements: It was undisputed that La Paz County requires pool fences to be a minimum of five feet in height.

Board Recognition: During the June 21 meeting, the Board acknowledged the County’s five-foot requirement and received a legal opinion stating that CC&Rs do not prohibit pools on community lots.

ALJ Determination: The ALJ concluded that the Board did approve a plan involving a fence of at least five feet in height to ensure compliance with the County ordinance.

——————————————————————————–

Legal Analysis and Conclusions of Law

Supremacy of Law over CC&Rs

The primary legal conclusion of the ALJ is that municipal ordinances take precedence over private restrictive covenants when the two are in direct conflict.

Compliance Necessity: The Association is legally required to comply with County ordinances. It cannot be compelled by its members to enforce CC&R provisions (the four-foot height limit) that would cause a homeowner to violate safety laws (the five-foot pool fence requirement).

Appropriateness of Action: Because the Board acted to align its approval with legal mandates, its decision was deemed appropriate.

Prevailing Party and Attorney Fees

Despite the ruling in favor of the Association, the Respondent’s request for attorney fees was denied based on the following:

Statutory Limitations: Under A.R.S. § 12-341.01, attorney fees are awardable in an “action.” However, citing Semple v. Tri-City Drywall, Inc., the ALJ noted that an administrative proceeding does not constitute an “action” for the purposes of this statute.

Lack of Governing Authority: The Association failed to cite any specific provision in its own governing documents that would allow for the recovery of fees or costs in this type of administrative proceeding.

——————————————————————————–

Final Order

The Administrative Law Judge ordered that no action is required of the Association regarding Mr. Holzman’s Petition. The decision was finalized on October 28, 2008, upholding the Association’s right to prioritize county safety ordinances over the height restrictions found in the CC&Rs.






Study Guide – 08F-H089003-BFS


Study Guide: Holzman v. Emerald Springs Homeowners Association

This study guide provides a comprehensive review of the administrative law case between Andrew Holzman and the Emerald Springs Homeowners Association. It explores the legal conflict between community-specific Covenants, Conditions, and Restrictions (CC&Rs) and municipal ordinances, specifically regarding property improvements and safety requirements.

Short-Answer Quiz

1. What was the primary legal conflict at the center of this dispute?

2. Identify the specific sections of the Emerald Springs CC&Rs that the Petitioner alleged were being violated.

3. What were the specific height and material requirements for fences as outlined in Section 3.27 of the CC&Rs?

4. Why did Andrew Holzman object to the proposed fence on Lot 23?

5. How did the Board meeting on June 21, 2008, contribute to the dispute?

6. What was the legal justification for the Administrative Law Judge (ALJ) ruling in favor of the Homeowners Association regarding fence height?

7. Describe the conflicting testimony regarding the existence of “plans” for the pool on Lot 23.

8. What role did Judy Jerrels’ emails play in the Board’s defense?

9. On what grounds did the ALJ deny the Respondent’s request for attorney fees?

10. What are the requirements for a party to appeal this final administrative decision?

——————————————————————————–

Quiz Answer Key

Question

Answer

The conflict involved a discrepancy between the Emerald Springs CC&Rs, which limited certain fences to 4 feet in height, and a La Paz County ordinance, which mandated that pool fences be a minimum of 5 feet in height. The case questioned whether an HOA could be forced to follow its own rules when they contradict local law.

The Petitioner alleged violations of Section 3.16(1), regarding fence heights and types for properties extending toward the river, and Section 3.27, which governs the height and construction materials for back, front, and side yard fences.

Under Section 3.27, back and front yard fences were restricted to a 4-foot maximum height and required an “open type” design. Side yard fences were permitted to be up to 6 feet in height and could be constructed of wood, concrete block, or similar materials.

Holzman, residing on Lot 24, was concerned that a 5-foot fence installed by his neighbors on Lot 23 would obstruct his view of the Colorado River. He also claimed the neighbors had previously agreed to move the pool and eventually remove the fence.

During this meeting, the Board conditionally approved the concept of a pool for Lot 23. While the Petitioner argued this constituted a formal approval of a fence violating CC&Rs, the Board maintained it was a conceptual approval contingent on future engineering surveys and updated landscaping plans.

The ALJ concluded that the Association cannot be compelled to abide by CC&R provisions that are contrary to law. Because the County ordinance required a 5-foot minimum for pool safety, that law superseded the 4-foot restriction in the CC&Rs.

Holzman contended that by conditionally approving “plans,” the Board had authorized specific construction. Conversely, Board President Sherri Mehrver testified that no formal written plans or engineering surveys had been submitted yet, and the “plans” mentioned in minutes referred only to a diagram.

Jerrels’ emails from July 17, 2008, suggested that revised plans were still expected from the owners of Lot 23. This supported the Board’s argument that they had not yet given final approval to specific construction details, such as side yard fencing materials or exact height.

The ALJ ruled that an administrative proceeding is not considered an “action” under A.R.S. § 12-341.01, which is the statute used to award attorney fees. Additionally, the Association failed to provide any provision within its own governing documents that allowed for such an award in this type of proceeding.

A party must commence an action to review the decision by filing a complaint within 35 days of the decision being served. Service is considered complete upon personal delivery or five days after the decision is mailed to the party’s last known address.

——————————————————————————–

Essay Questions

1. The Supremacy of Law over Private Agreements: Analyze the ALJ’s decision that Emerald Springs could not be compelled to follow CC&Rs that contradict County ordinances. Discuss the implications this has for homeowners associations when drafting and enforcing private community standards.

2. Evidentiary Interpretation of Board Minutes: Evaluate the weight given to the June 21, 2008, Board minutes. How did the phrasing “conditionally approved plans” create ambiguity, and how did the ALJ reconcile this phrasing with the testimony of Ms. Mehrver and the emails of Ms. Jerrels?

3. Property Rights and View Obstruction: Andrew Holzman’s primary grievance was the obstruction of his river view. Discuss the balance between an individual’s aesthetic enjoyment of their property and the legal necessity of safety regulations (like pool fencing) as presented in the case.

4. Administrative vs. Judicial Proceedings: Using the ALJ’s ruling on attorney fees as a baseline, compare the legal nature of an administrative hearing at the Office of Administrative Hearings to a standard civil “action.” Why does the law distinguish between the two regarding the recovery of legal costs?

5. The Role of Conditional Approval in Governance: The Board approved the “concept” of the Dekens’ pool while awaiting further surveys. Discuss the risks and benefits of HOAs granting conditional approvals before receiving finalized engineering and landscaping plans.

——————————————————————————–

Glossary of Key Terms

A.R.S. § 12-341.01: A specific Arizona Revised Statute regarding the recovery of attorney fees; the ALJ ruled this did not apply to administrative hearings.

Administrative Law Judge (ALJ): An official who presides over administrative hearings, such as Lewis D. Kowal in this matter, to adjudicate disputes involving state agency actions or regulated communities.

CC&Rs (Covenants, Conditions, and Restrictions): The governing documents of a homeowners association that dictate the rules for property use, maintenance, and architectural standards within the community.

Conditional Approval: A status granted to a project or plan that is accepted in principle but requires further documentation, surveys, or modifications before final authorization.

Lot 23: The property owned by the Dekens, where the proposed pool and fence were to be installed.

Lot 24: The property owned by the Petitioner, Andrew Holzman, located adjacent to Lot 23.

Open Type Face Fencing: A style of fencing required by the Emerald Springs CC&Rs for certain areas to preserve views; contrasted with solid walls or blocks.

Ordinance: A law or regulation enacted by a municipal body, such as La Paz County, which in this case mandated specific heights for pool safety fences.

Petitioner: The party who initiates the legal proceeding or appeal; in this case, Andrew Holzman.

Respondent: The party against whom a legal petition is filed; in this case, the Emerald Springs Homeowners Association.






Blog Post – 08F-H089003-BFS


When Rules Collide: 3 Surprising Lessons from the Emerald Springs HOA Legal Battle

I. Introduction: The Battle for the View

In the world of deed-restricted communities, homeowners often pay a significant premium for aesthetic certainty. Covenants, Conditions, and Restrictions (CC&Rs) are designed to offer a guarantee that a neighbor’s renovation will not infringe upon a skyline or a river view. However, a fundamental tension exists between these private restrictive covenants and the police power of local government.

This conflict reached a boiling point in Holzman v. Emerald Springs Homeowners Association, a dispute that began when a homeowner sought to protect his view of the Colorado River from a neighbor’s proposed pool and safety fence. The case, heard before an Administrative Law Judge (ALJ), provides a sobering look at the hierarchy of legal authority and the procedural traps that can leave an association vulnerable.

II. Takeaway 1: The Supremacy of Municipal Safety Ordinances

The central dispute in Holzman involved a direct contradiction between the Emerald Springs CC&Rs and La Paz County law. Sections 3.16 and 3.27 of the community’s governing documents were explicit: fences located 130 feet from the front property line and extending toward the river were capped at four feet in height. These provisions were intended to maintain a “step-down” effect to preserve the scenic corridor.

However, the owners of Lot 23 proposed a pool, and La Paz County ordinance required all pool enclosures to be a minimum of five feet in height for public safety. The ALJ determined that when a private contract (the CC&Rs) and a government safety ordinance collide, the ordinance prevails.

This creates a profound “Catch-22” for both associations and homeowners. A buyer may invest in a property specifically for its contractually protected views, yet that property right can be effectively extinguished by a change in local safety codes. The HOA, meanwhile, finds itself in the ironic position of being legally compelled to allow—and even facilitate—a violation of its own governing contract.

III. Takeaway 2: The Power of Admissions and Informal Minutes

The Holzman case underscores the danger of informal board governance and the legal weight of internal communications. During the June 21, 2008, Board meeting, the association discussed the pool project on Lot 23. The Petitioner, Andrew Holzman, attended telephonically and was unable to see the visual aids presented.

While the Association later argued that it had only approved a “concept” and that no formal plans were submitted, evidence suggested otherwise. A July 17, 2008, email from the Association’s secretary, Judy Jerrels, proved decisive. In the email, Jerrels admitted that “plans were passed around at the meeting for the attending membership to view.” This admission undermined the Board’s defense and led the ALJ to conclude that a “conditional approval” had indeed occurred.

For HOA boards, the lesson is clear: any recognition of a project in official minutes or officer correspondence can be construed as a formal action. The distinction between a “concept” and a “plan” is often lost if the administrative record shows the Board allowed the project to move forward.

IV. Takeaway 3: Winning the Merits Does Not Guarantee Legal Fees

Perhaps the most frustrating outcome for the Emerald Springs HOA was the financial resolution. Although the Association successfully defended its decision to follow county law, and the ALJ ruled that the Petitioner was not the prevailing party, the HOA was denied the recovery of its attorney fees.

The ALJ cited a critical distinction in Arizona law regarding fee shifting. Under A.R.S. § 12-341.01, fees are generally awardable to the prevailing party in “actions” arising out of contract. However, citing Semple v. Tri-City Drywall, Inc., the ALJ noted that an administrative hearing is not an “action” for the purposes of that statute.

To avoid being left with a significant legal bill even after a victory, associations must ensure their governing documents are specifically tailored for administrative forums. To maximize the chances of fee recovery, associations should prioritize:

Explicit Provision for Administrative Forums: CC&Rs should explicitly state that the prevailing party is entitled to fees in any “legal proceeding, including administrative hearings.”

Broad Definition of “Action”: Governing documents should define “action” or “litigation” to encompass Department of Real Estate or other administrative adjudications.

Specific Statutory Citations: Ensure that any demand for fees references both contract law and the specific language of the association’s bylaws.

V. Conclusion: The Reality of Deed-Restricted Living

The Holzman v. Emerald Springs decision serves as a clinical reminder that HOA governance does not exist in a vacuum. While CC&Rs are binding private contracts that provide a sense of community control, they remain subordinate to the requirements of public safety and local government.

Ultimately, the case highlights the fragility of aesthetic protections when they meet the “police power” of the state. It forces a difficult realization for every resident of a common-interest community: If your community’s safety and your community’s aesthetics are in direct conflict, which one would you expect the law to choose? As the Emerald Springs battle demonstrates, public safety and municipal law will prevail every time.


Case Participants

Petitioner Side

  • Andrew Holzman (petitioner)
    Owner of Lot 24; appeared on his own behalf

Respondent Side

  • Jason E. Smith (HOA attorney)
    Carpenter, Hazlewood, Delgado & Wood, PLC
    Represented Emerald Springs Homeowners Association
  • Sherri Mehrver (witness)
    Emerald Springs Homeowners Association
    Former Board President; testified at hearing
  • Judy Jerrels (board member)
    Emerald Springs Homeowners Association
    Secretary of the Association

Neutral Parties

  • Lewis D. Kowal (ALJ)
    Office of Administrative Hearings
    Administrative Law Judge
  • Waymen Dekens (neighbor)
    Owner of Lot 23; neighbor proposing the pool/fence
  • Carolyn Dekens (neighbor)
    Owner of Lot 23; neighbor proposing the pool/fence
  • Robert Barger (agency official)
    Department of Fire Building and Life Safety
    Recipient of decision copy
  • Debra Blake (agency official)
    Department of Fire Building and Life Safety
    Recipient of decision copy; Attention line

Fagin, Marsha -v- Desert Cove Condominium Association

Case Summary

Case ID 07F-H067027-BFS
Agency Department of Fire, Building and Life Safety
Tribunal OAH
Decision Date 2007-07-05
Administrative Law Judge Michael K. Carroll
Outcome no
Filing Fees Refunded $0.00
Civil Penalties $0.00

Parties & Counsel

Petitioner Marsha Fagin Counsel
Respondent Desert Cove Condominium Association Counsel Jason Smith

Alleged Violations

Declaration, Article 5, Section 5.1.1

Outcome Summary

The ALJ denied the petition, ruling that the HOA satisfied its maintenance obligations under the Declaration by implementing a roof replacement plan and promptly responding to the Petitioner's leak reports.

Why this result: The ALJ found insufficient evidence that the Respondent failed to maintain the Common Area or violated the Declaration. The HOA responded to complaints with work orders and repairs.

Key Issues & Findings

Failure to Maintain and Repair Common Areas

Petitioner alleged the HOA failed to maintain the roof and exterior walls, causing water leaks and mold in her unit following a roof replacement and painting project.

Orders: The Petition is denied.

Filing fee: $0.00, Fee refunded: No

Disposition: petitioner_loss

Cited:

  • Declaration, Article 5, Section 5.1.1
  • Declaration, Article 1, Section 1.6
  • Declaration, Article 10, Section 10.5

Decision Documents

07F-H067027-BFS Decision – 171471.pdf

Uploaded 2026-01-25T15:20:16 (94.6 KB)





Briefing Doc – 07F-H067027-BFS


Briefing Document: Administrative Law Judge Decision — Fagin v. Desert Cove Condominium Association

Executive Summary

This briefing document analyzes the administrative law judge (ALJ) decision in the matter of Marsha Fagin v. Desert Cove Condominium Association (No. 07F-H067027-BFS). The case centers on a dispute regarding the responsibility of a condominium association for interior water damage and subsequent mold growth following maintenance activities and rainstorms.

The Petitioner, Marsha Fagin, alleged that the Respondent, Desert Cove Condominium Association, violated community documents by failing to maintain common areas and negligently performing repairs. The Respondent argued that it fulfilled its obligations under the community’s Declaration and was not responsible for interior unit repairs.

The ALJ concluded that the Petitioner failed to meet the burden of proof. The evidence demonstrated that the Association acted promptly and reasonably in addressing reported leaks and that many issues originated from components designated as the owner’s responsibility. Consequently, the Petition was denied, affirming that the Association is not liable for interior damage or health-related claims arising from these incidents.

Case Overview and Findings of Fact

The dispute arose between December 2005 and August 2006, following a Board of Directors decision to replace roofs on older units within the 45-unit complex. Although the Petitioner’s unit (Unit 205) had no history of leaks, it was included in this proactive maintenance plan.

Timeline of Incidents and Response

Between February and August 2006, the Petitioner experienced multiple water intrusion events. The Association’s responses are detailed in the following table:

Incident Description

Association Action

Determination of Source

Feb/March 2006

Interior ceiling and wall damage following heavy rains.

Issued work order; roofing contractor conducted water tests.

Leaks originated from a decorative band on the exterior wall, not the new roof.

April/May 2006

Leaks near bathroom window during an exterior painting project.

Hired contractor to seal the window; paid for initial interior wall repairs.

Removal of wood framing during painting caused temporary vulnerability.

June 2006

Wet spot on a throw rug inside the unit.

Added metal flashing and resurfaced the front roof overhang.

Junction of the roof overhang and exterior wall.

July 2006

Leaks near a ceiling vent following rainstorms.

Sent roofing contractor to investigate and seal cracks.

Cracks in an exterior air duct connected to the Petitioner’s AC unit.

August 2006

Continued leaks around the bathroom window.

Resealed the exterior frame but refused further interior repairs.

Exterior window frame.

Allegations of Impropriety

The Petitioner alleged that the roofing contractor had family ties to the community manager, Robin Thomas. However, the ALJ found no evidence to support this claim. While the manager’s father-in-law had submitted a bid, his company was not selected for the project. The ALJ noted that the Board obtained four competitive bids and followed proper procedures.

Legal Framework and Conclusions of Law

The case was decided based on the “Declaration of Covenants, Conditions and Restrictions” (the Declaration) governing the Association.

Definitions of Responsibility

The Declaration provides clear distinctions between the “Common Area” and the “Unit”:

Common Area: Defined by Article 1, Section 1.6 as “walls and ceilings not contained within a Unit; roofs and foundations.”

The Unit: Defined by Article 2, Section 2.2.1 as the area “bounded by and contained within the interior finished surface of the perimeter walls, floors and ceilings.”

Owner Maintenance: Article 10, Section 10.5 mandates that each unit owner, at their sole expense, must maintain and repair their unit and any “separate air-conditioning, cooling, heating and/or water-heating units” servicing the unit.

Analysis of Association Conduct

The ALJ determined that the Petitioner did not establish a violation of Article 5, Section 5.1.1 of the Declaration. Key legal conclusions included:

Diligence in Maintenance: The roof replacement was part of a comprehensive, Board-approved maintenance plan.

Prompt Response: The Association “promptly issued work orders upon receipt of each of Petitioner’s complaints” and took “timely and appropriate measures to correct the problems.”

Reasonableness of Effort: The ALJ noted that failing to resolve a problem on the first attempt does not constitute a violation. In fact, by sealing the Petitioner’s exterior air conditioning ducts and paying for some interior repairs, the Association “went beyond its strict obligation.”

Mold and Health Claims

The Petitioner alleged that the leaks caused mold growth and subsequent health problems. The ALJ ruled that neither the governing documents nor state statutes create an obligation for the Association regarding mold or health issues attributed to interior unit conditions.

Final Ruling

The ALJ found that the Association successfully fulfilled its duty to “maintain, repair, replace, restore, operate and manage” the roof and exterior walls. As the Respondent was not responsible for the interior finished surfaces of the unit, the claims for interior repairs were unfounded.

Decision: The Petition was denied. This order serves as the final administrative decision and is not subject to requests for rehearing.






Study Guide – 07F-H067027-BFS


Study Guide: Marsha Fagin vs. Desert Cove Condominium Association

This study guide provides a comprehensive overview of the administrative hearing between Marsha Fagin (Petitioner) and the Desert Cove Condominium Association (Respondent). It explores the legal definitions of property boundaries, the responsibilities of a homeowners association versus individual owners, and the judicial standards used to determine compliance with community declarations.

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Quiz: Short-Answer Questions

1. What was the original justification for the Desert Cove Condominium Association Board of Directors to replace the roofs of units 201–208 in December 2005?

2. Describe the method used by the roofing contractor to identify the source of the first leak in February 2006 after the initial roof flood test failed.

3. What caused the water damage to the Petitioner’s interior bathroom walls during the painting project in April and May 2006?

4. How did the Respondent address the leaks reported in June 2006 regarding the wet spot on the Petitioner’s rug?

5. Why did the Respondent conclude that the leaks discovered in July 2006 near the ceiling vent were the Petitioner’s responsibility?

6. According to the Declaration’s Article 1, Section 1.6, what specific structural elements are classified as “Common Areas”?

7. How does the Declaration define the physical boundaries of a “Unit”?

8. What health-related allegation did the Petitioner make during her testimony, and what was the cause she cited for this condition?

9. What evidence was presented regarding the allegation that the complex manager, Robin Thomas, had an improper connection to the roofing contractor?

10. On what grounds did the Administrative Law Judge determine that the Respondent had fulfilled its obligations under the Declaration?

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Answer Key

1. Original Justification: The Board decided to replace the roofs due to the age of the units and several complaints of roof leaks from occupants of units adjacent to the Petitioner. Although the Petitioner was not experiencing leaks at that time, her unit was included because it was part of the 45-unit complex’s older section.

2. Leak Identification Method: After a water hose test on the roof failed to reveal any leaks, the contractor sprayed water along a decorative band on the exterior wall of the unit. This specific test allowed the contractor to conclude that the decorative band, rather than the roof itself, was the source of the water intrusion.

3. April/May 2006 Damage Cause: The leaks occurred because a contractor hired to paint the exterior removed wood framing around the Petitioner’s bathroom window. This removal of exterior framing allowed water to penetrate the unit, damaging the interior walls around the window.

4. Resolution of June 2006 Leak: The Respondent hired a licensed contractor to add metal flashing and resurface the roof overhang at the front of the unit. This action was taken because it was believed water was penetrating the unit at the junction where the front roof overhang met the exterior wall.

5. Responsibility for July 2006 Leaks: Investigation revealed that the leaks were coming through cracks in an exterior air duct connected to the Petitioner’s roof-mounted air conditioner. Under Article 10, Section 10.5 of the Declaration, maintenance and repair of air conditioning units are the sole responsibility of each individual condominium owner.

6. Common Area Definition: The Declaration defines “Common Area” to include walls and ceilings that are not contained within a specific Unit, as well as the roofs and foundations of the project. These areas fall under the Association’s duty to maintain, repair, and manage.

7. Unit Boundaries: A “Unit” is defined as the area bounded by and contained within the interior finished surfaces of the perimeter walls, floors, and ceilings. This definition excludes the structural elements and exterior surfaces that constitute the Common Areas.

8. Health Allegations: The Petitioner alleged that repeated water leaks caused mold to develop inside the walls of her unit. She testified that she experienced health problems which she attributed directly to the presence of this mold.

9. Conflict of Interest Allegation: While the Petitioner claimed the roofing contractor had family ties to manager Robin Thomas, no evidence was provided to support this. Ms. Thomas clarified that while her father-in-law bid on the project, his company was not selected by the Board for the work.

10. Grounds for Decision: The Judge found that the Respondent acted reasonably and promptly by issuing work orders and hiring licensed contractors for every complaint. Furthermore, the Respondent was found to have gone beyond its legal obligations by repairing items that were technically the owner’s responsibility, such as the air conditioning ducts.

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Essay Questions

1. Contractual Obligations vs. Voluntary Repairs: Analyze the instances where the Respondent performed repairs that were not strictly required by the Declaration. Discuss how these actions influenced the Administrative Law Judge’s final decision regarding the Association’s compliance.

2. Defining Property Boundaries: Compare and contrast the legal definitions of a “Unit” versus a “Common Area” as established in the Desert Cove Condominium Association Declaration. Explain how these definitions determine the financial and maintenance liabilities of both the Association and the homeowner.

3. The Standard of Reasonableness: The Judge noted that “the fact that some of the problems may not have been resolved on the first attempt does not equate to a failure to comply.” Construct an argument regarding what constitutes “reasonable” maintenance and repair efforts by a homeowners association under Arizona law.

4. Burden of Proof in Administrative Hearings: Explain the concept of “preponderance of the evidence” within the context of this case. Evaluate whether the Petitioner’s testimony regarding mold and health issues met this burden, and why or why not.

5. Negligence and Structural Integrity: Petitioner alleged that the Association was negligent in repairing the roof and overhang. Based on the findings of fact, evaluate the Association’s process for selecting contractors and responding to leaks to determine if their actions met the professional standard of care required by the Declaration.

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Glossary of Key Terms

Administrative Law Judge (ALJ): A judicial officer who presides over hearings and makes decisions regarding disputes involving government agency rules or specific statutory petitions.

A.R.S. §41-2198.01B: The Arizona Revised Statute under which the petition was filed, governing disputes regarding planned community documents.

Common Area: Parts of the condominium complex—such as roofs, foundations, and exterior walls—that are not part of an individual unit and are maintained by the Association.

Declaration (CC&Rs): The Declaration of Covenants, Conditions, and Restrictions; the legal document that governs the authority of the Association and the responsibilities of the owners.

Flashing: Metal pieces used in construction to prevent water from penetrating junctions in a roof or wall.

Petitioner: The party (in this case, Marsha Fagin) who files a petition or claim alleging a violation or seeking a legal remedy.

Preponderance of the Evidence: A legal standard of proof where a claim is proven if it is shown to be more likely true than not true.

Respondent: The party (in this case, Desert Cove Condominium Association) against whom a petition is filed or a claim is made.

Unit: The private portion of the condominium intended for individual ownership, bounded by the interior finished surfaces of walls, floors, and ceilings.

Work Order: A formal authorization for a contractor to perform specific repair or maintenance tasks.






Blog Post – 07F-H067027-BFS


The “Proactive” Maintenance Trap: 5 Surprising Lessons from a Condo Leak Conflict

Imagine living in your Scottsdale condominium for years without a single drop of water ever hitting your floor. One day, your Homeowners Association (HOA) decides to be proactive, replacing the aging roofs on your block to stay ahead of the curve. Then, the next time it rains, your ceiling begins to leak.

This scenario isn’t just a homeowner’s nightmare—it was the reality for Marsha Fagin in the case of Marsha Fagin vs. Desert Cove Condominium Association. What followed was a complex legal battle in the Arizona Office of Administrative Hearings that redefined the boundaries of responsibility. While most condo owners assume the HOA is liable for any damage stemming from the “outside,” the actual rules are far more nuanced.

As a consultant in this space, I see these “maintenance traps” often. Here are five critical lessons from the Fagin case that every owner and board member should understand before the next storm hits.

Takeaway 1: New Roofs Don’t Guarantee Dry Ceilings

It is one of the great ironies of community living: proactive maintenance can be the catalyst for new problems. In the Desert Cove case, the Petitioner (Fagin) had a perfectly dry unit until the Board of Directors replaced the roofs on units 201 through 208. The Board wasn’t responding to a specific failure in Fagin’s unit; they were acting on a long-term plan based on the age of the buildings and complaints from neighboring units.

Despite the Board’s diligence in hiring licensed contractors, Fagin’s unit developed leaks shortly after the new roof was installed.

Consultant’s Tip: Boards should always communicate to residents that major structural work, like a roof replacement, can inadvertently reveal or create new points of failure. Setting the expectation that “new” doesn’t always mean “perfect” can prevent significant friction later.

Takeaway 2: The “Finished Surface” Legal Boundary

When you “own” a condo, what you actually own is often much smaller than the physical space you inhabit. In the Desert Cove Declaration, the distinction between a “Unit” and a “Common Area” is a fine line—literally.

To understand the weight of this, you must contrast it with the definition of a Common Area found in Article 1, Section 1.6, which includes “walls and ceilings not contained within a Unit; roofs and foundations.”

Essentially, your domain ends at the paint on your walls and the texture on your ceiling. Everything behind that “finished surface”—the structural wood, the insulation, and the roof—is a Common Area. This definition serves as a powerful shield for the HOA, often protecting them from being legally required to pay for interior repairs (like drywall or paint) even when the source of the damage is a failure in a Common Area.

Takeaway 3: Your AC Duct Might Be Your Downfall

One of the most persistent leaks in the Desert Cove case wasn’t caused by the roof at all. Expert investigation revealed that water was entering through “cracks in an exterior air duct” connected to the owner’s rooftop air conditioning unit.

While the AC unit sat on the roof (a Common Area), the legal responsibility remained with the individual owner.

Because the air duct is part of the owner’s specific cooling system, the HOA was not responsible for the leak it caused, nor the resulting interior damage.

Consultant’s Tip: Don’t wait for a leak to check your HVAC footprint. During your annual service, have your technician inspect the seals and ductwork on the roof. In the eyes of the law, that exterior duct is as much your responsibility as the thermostat on your wall.

Takeaway 4: “Best Efforts” Trump “First-Time Fixes”

A common point of frustration for homeowners is when a repair fails to work the first time. Fagin argued that the Association was negligent because leaks persisted after multiple repair attempts—including an incident where a contractor removed wood framing around a bathroom window, causing a new leak.

However, the Administrative Law Judge (ALJ) concluded that failing to fix a leak on the first attempt does not constitute a violation of duties. The Association fulfilled its legal obligation because its documentation showed a high level of responsiveness:

The Water Test: When a standard inspection failed to find a roof leak, they conducted a “water leak test” by flooding the roof with a hose.

Targeted Investigation: When the roof held water, they tested a “decorative band” on the exterior wall and discovered it was the true culprit.

Licensed Expertise: The Board consistently hired licensed contractors for every stage of the process.

Legally, an HOA is judged on its responsiveness and the reasonableness of its actions—not on whether it achieves a “one-and-done” fix.

Takeaway 5: Kindness Isn’t a Contractual Obligation

In a surprising turn, the evidence showed that the Desert Cove Association actually went beyond its legal duty. They sealed the owner’s private AC ducts and even paid for some initial interior wall repairs after the bathroom window incident.

The homeowner argued that because the HOA had fixed some interior issues, they were now responsible for all of them—including mold remediation and health-related claims. The Judge disagreed, noting that voluntary assistance does not rewrite the governing documents.

Crucially, the ALJ noted that nothing in the statutes or documents created an obligation for the Association regarding mold that developed inside the unit or health problems attributed to that mold. Just because an HOA chooses to help a resident as a gesture of goodwill, it does not create a “slippery slope” of liability for secondary issues like mold remediation.

Conclusion: Beyond the Leak

The conflict at Desert Cove is a sobering reminder that condo living is a game of boundaries. The distinction between “Common Area” and “Unit” is the most vital tool in any owner’s arsenal. Understanding that your responsibility begins at the “finished surface” of your walls—and includes the utilities that serve your home—can prevent a frustrating leak from turning into a costly legal defeat.

Documentation is the ultimate defense. The Association won this case not because they were perfect, but because they could prove they never disregarded a complaint.

In a world of shared walls and complex CC&Rs, do you truly know where your responsibility ends and your neighbor’s begins?


Case Participants

Petitioner Side

  • Marsha Fagin (petitioner)
    Desert Cove Condominiums
    Owner of Unit 205; appeared on her own behalf

Respondent Side

  • Jason Smith (attorney)
    Carpenter Hazlewood, PLC
    Attorney for Respondent
  • Robin Thomas (property manager)
    Desert Cove Condominium Association
    Manager of the condominium community

Neutral Parties

  • Michael K. Carroll (ALJ)
    Office of Administrative Hearings
    Administrative Law Judge
  • Robert Barger (government official)
    Department of Fire, Building and Life Safety
    Listed on mailing list (H/C)
  • Joyce Kesterman (government official)
    Department of Fire, Building and Life Safety
    Listed on mailing list (ATTN)